وظائف ميديكال ريب في الأردن

</span></i></b></span></span></p> <p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">Required: Medical Equipment Sales Representative</span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%;"></span></b></p> <p dir="RTL" style="text-align: justify; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">Conditions: </span></b></p> <p dir="RTL" style="margin-right: 25.25pt; text-align: justify; text-indent: -7.25pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">Bachelor’s degree in Biomedical Engineering, Nursing, Marketing</span></span></span></p> <p dir="RTL" style="margin-right: 25.25pt; text-align: justify; text-indent: -7.25pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">1-2 years of sales experience in medical devices and supplies</span></span></span></p> <p dir="RTL" style="margin-right: 25.25pt; text-align: justify; text-indent: -7.25pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">Hold a driving license</span></span></span></p> <p dir="RTL" style="margin-right: 25.25pt; text-align: justify; text-indent: -7.25pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';">  <span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">Age not exceeding 36 years</span></span></span></p> <p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">Please send your CV to the following email:</span></b></p> <p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;"><a href="mailto:alaa@ahhc.com.jo"><span dir="LTR" style="text-decoration: none;">alaa@ahhc.com.jo</span></a></span></b><b><span style="font-size: 16pt; line-height: 150%;"></span></b></p>

<p><strong>Required Medical Equipment Sales Representative</strong></p><p>Conditions:</p><p>Bachelor's degree in Biomedical Engineering, Nursing, </p><p>1-2 years of experience selling medical devices and equipment</p><p>Must hold a valid driver’s license</p><p>Age not exceeding 36 years</p><p>&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><u>Job Summary / Main Purpose</u></strong></p><br> <p><span>The Medical Representative is responsible for promoting Julphar’s products and services to healthcare providers, KOLs &amp; other key stakeholders in an assigned territory or market.</span></p><br> <p><span>The Med Rep. is working as a trusted advisor for Julphar’s customers and facilitates their buying decisions by providing therapeutic solutions that meet their needs and expectations.</span></p><br> <p><span>The Medical Rep. is the on-ground Ambassador of the Organization and should always showcase Julphar’s core values and business ethics in every action, while maintaining the company’s image &amp; reputation</span></p><br> <p><span>The position also requires identifying and evaluating the new customer, maintaining the loyal customer and ensuring proper implementation of Julphar CRM strategy.</span></p><br> <p><strong> Key Responsibilities:</strong></p><br> <p><strong><u>&nbsp;Key Result Areas</u></strong></p><br> <ul> <li><span>Meets or exceeds sales targets within agreed budgets and timeline</span></li> <li><span>Develops and manages the assigned sales territory, in terms of customers, retailer and other key stakeholders</span></li> <li><span>Implementation of Company’s sales and marketing plan in the assigned territory.</span></li> <li><span>Implement territory coverage plan (No. of sales call &amp; Visit frequency)</span></li> <li><span>Delivers customer-centric activities in coordination with Line Manager</span></li> <li><span>Maintains records system, daily reports, customer profile &amp; marketing feedback reports.</span></li> <li><span>Plans work schedules and weekly and monthly timetables. </span></li> <li><span>Submits daily &amp; monthly report and CRM reports as per country reporting system.</span></li> <li><span>Participate and contribute in all company meetings &amp; present the Territory snapshot </span></li> <li><span>Drives increased revenue and profit to achieve the Company’s ambitious growth. </span></li> <li><span>Ensure self-learning, knowledge updating, building desired skill &amp; competency, proper interpreting of knowledge and presenting / discussing this information with health professionals.</span></li> </ul> <p><strong><u><span>Territory Development &amp; Strategy Implementation</span></u></strong></p><br> <ul> <li><span>Organizes audio-visual activities for healthcare providers as per business need in coordination Line Manager &amp; Marketing Manager</span></li> <li><span>Responsible for keeping up-to-date knowledge level with the latest clinical data supplied by the Medical &amp; Marketing Department</span></li> <li><span>Monitors competitor’s sales and marketing activities and report these Market Intelligence appropriately</span></li> <li><span>Stays informed about the important activities of health services in a particular area.</span></li> <li><span>Effective use of company promotional tools, FMS (Free medical sample) and service to achieve assigned target.</span></li> <li><span>Responsible for ongoing prospecting for new business opportunities.</span></li> </ul> <p><strong><u>Core Competency</u></strong></p><br> <ul> <li><span>In terms of Competency, you are highly result oriented, dedicated with strong sense of accountability &amp; ownership</span></li> <li><span>Having strong learning ability to accept, implement new learnings and new changes in the market</span></li> <li><span>Excellent interpersonal, communications, public speaking, and presentation skills with multitask and strong negotiation.</span></li> <li><span>Strong planning and monitoring skills, and experience in understanding the market trends and forecasting certain products basis trends </span></li> <li><span>Should be calm and composed to work in complex and </span><span>dynamite <span>situations</span></span></li> <li><span>You are a team player with a proactive and collaborative approach and enthusiastically manage stakeholders in good spirit.</span></li> </ul> <p><strong><u>Qualifications, </u></strong></p><br> <p><strong><u>Key Experiences / Functional Knowledge Requirements: </u></strong></p><br> <ul> <li><span>Bachelor’s degree in pharmacy is mandatory.</span></li> <li><span>Minimum 2-4 years of experience in the pharmaceutical industry (Preferred Cardio).</span></li> <li><span>Must possess strong working knowledge of Distributor/Agents operations, Government accounts, tendering processes, contracting and pricing methods (wherever applicable in the country).</span></li> <li><span>Functional knowledge of the clinical aspects of the pharmaceutical industry, moderate understanding of Pharma supply chain, dispensing requirements and drug distribution channels etc.</span></li> <li><span>Proven ability to build strong partnerships with the own country teams, Marketing &amp; Medical teams in HO.</span></li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><strong><u>Job Summary / Main Purpose</u></strong></p><br> <p><span>The Medical Representative is responsible for promoting Julphar’s products and services to healthcare providers, KOLs &amp; other key stakeholders in an assigned territory or market.</span></p><br> <p><span>The Med Rep. is working as a trusted advisor for Julphar’s customers and facilitates their buying decisions by providing therapeutic solutions that meet their needs and expectations.</span></p><br> <p><span>The Medical Rep. is the on-ground Ambassador of the Organization and should always showcase Julphar’s core values and business ethics in every action, while maintaining the company’s image &amp; reputation</span></p><br> <p><span>The position also requires identifying and evaluating the new customer, maintaining the loyal customer and ensuring proper implementation of Julphar CRM strategy.</span></p><br> <p><strong> Key Responsibilities:</strong></p><br> <p><strong><u>&nbsp;Key Result Areas</u></strong></p><br> <ul> <li><span>Meets or exceeds sales targets within agreed budgets and timeline</span></li> <li><span>Develops and manages the assigned sales territory, in terms of customers, retailer and other key stakeholders</span></li> <li><span>Implementation of Company’s sales and marketing plan in the assigned territory.</span></li> <li><span>Implement territory coverage plan (No. of sales call &amp; Visit frequency)</span></li> <li><span>Delivers customer-centric activities in coordination with Line Manager</span></li> <li><span>Maintains records system, daily reports, customer profile &amp; marketing feedback reports.</span></li> <li><span>Plans work schedules and weekly and monthly timetables. </span></li> <li><span>Submits daily &amp; monthly report and CRM reports as per country reporting system.</span></li> <li><span>Participate and contribute in all company meetings &amp; present the Territory snapshot </span></li> <li><span>Drives increased revenue and profit to achieve the Company’s ambitious growth. </span></li> <li><span>Ensure self-learning, knowledge updating, building desired skill &amp; competency, proper interpreting of knowledge and presenting / discussing this information with health professionals.</span></li> </ul> <p><strong><u><span>Territory Development &amp; Strategy Implementation</span></u></strong></p><br> <ul> <li><span>Organizes audio-visual activities for healthcare providers as per business need in coordination Line Manager &amp; Marketing Manager</span></li> <li><span>Responsible for keeping up-to-date knowledge level with the latest clinical data supplied by the Medical &amp; Marketing Department</span></li> <li><span>Monitors competitor’s sales and marketing activities and report these Market Intelligence appropriately</span></li> <li><span>Stays informed about the important activities of health services in a particular area.</span></li> <li><span>Effective use of company promotional tools, FMS (Free medical sample) and service to achieve assigned target.</span></li> <li><span>Responsible for ongoing prospecting for new business opportunities.</span></li> </ul> <p><strong><u>Core Competency</u></strong></p><br> <ul> <li><span>In terms of Competency, you are highly result oriented, dedicated with strong sense of accountability &amp; ownership</span></li> <li><span>Having strong learning ability to accept, implement new learnings and new changes in the market</span></li> <li><span>Excellent interpersonal, communications, public speaking, and presentation skills with multitask and strong negotiation.</span></li> <li><span>Strong planning and monitoring skills, and experience in understanding the market trends and forecasting certain products basis trends </span></li> <li><span>Should be calm and composed to work in complex and </span><span>dynamite <span>situations</span></span></li> <li><span>You are a team player with a proactive and collaborative approach and enthusiastically manage stakeholders in good spirit.</span></li> </ul> <p><strong><u>Qualifications, </u></strong></p><br> <p><strong><u>Key Experiences / Functional Knowledge Requirements: </u></strong></p><br> <ul> <li><span>Bachelor’s degree in pharmacy is mandatory.</span></li> <li><span>Minimum 2-4 years of experience in the pharmaceutical industry.</span></li> <li><span>Must possess strong working knowledge of Distributor / Agents operations, Government accounts, tendering processes, contracting and pricing methods (wherever applicable in the country)</span></li> <li><span>Functional knowledge of the clinical aspects of the pharmaceutical industry, moderate understanding of Pharma supply chain, dispensing requirements and drug distribution channels etc</span></li> <li><span>Proven ability to build strong partnerships with the own country teams, Marketing &amp; Medical teams in HO.</span></li> <li><span>Base Zarqa.</span></li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br><ul><li><strong>Position Summary</strong></li></ul><p>FAJR Global is seeking a qualified <strong>Medical Claims &amp; Clinical Billing Audit Consultant</strong> to support the review and audit of medical claims submitted by hospitals, medical centers, rehabilitation facilities, pharmacies, and other healthcare providers participating in the MedEvac Jordan Program.</p><br><br><p>The consultant will ensure that medical invoices accurately reflect the services provided, comply with approved treatment plans, meet clinical necessity, and represent fair and reasonable pricing within the Jordanian healthcare market.</p><br><br><p>This role combines clinical understanding with medical billing expertise to strengthen financial accountability, improve cost control, and ensure the responsible use of donor-funded medical resources.</p><br><br><br><br><ul><li><strong>Key Responsibilities</strong></li></ul><p>The successful consultant will be responsible for:</p><br><br><ul><li>Reviewing itemized medical bills and healthcare claims.</li><li>Matching invoices with medical reports, treatment plans, physician orders, discharge summaries, laboratory and imaging results, prescriptions, and supporting clinical documentation.</li><li>Assessing the medical necessity and clinical appropriateness of billed services.</li><li>Identifying duplicate, unsupported, excessive, or incorrectly billed services.</li><li>Comparing medical charges with prevailing market rates in Jordan.</li><li>Providing recommendations to approve, adjust, negotiate, or reject medical claims.</li><li>Preparing structured claims review reports and recommendations.</li><li>Supporting improvements in medical billing review procedures and internal controls.</li><li>Coordinating with FAJR Global's medical, operations, and finance teams whenever additional clarification is required.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.</p><br><b>A Day in the Life</b>Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. <br>We are seeking a highly motivated and results-oriented Structural Heart &amp; Aortic and Cardiac Surgery Sales Lead to support the growth and performance of the business across assigned indirect markets. Reporting directly to the Cardiovascular Sales Manager, this role will be responsible for driving revenue growth, managing distributor performance, supporting commercial execution, building customer relationships, and expanding market adoption of the Structural Heart &amp; Aortic and Cardiac Surgery portfolio. The successful candidate will serve as the primary commercial point of contact for distributors and customers while working closely with clinical, marketing, and cross-functional teams to achieve business objectives.<p><br><b>Responsibilities may include the following and other duties may be assigned:</b></p><br><ul><li>Drive revenue growth, sales targets, and market share expansion across the Structural Heart &amp; Aortic and Cardiac Surgery portfolio.</li><li>Set, monitor, and deliver annual, quarterly, and monthly sales objectives through effective territory planning and execution.</li><li>Manage and optimize distributor performance through business planning, target setting, regular business reviews, performance monitoring, and corrective action plans.</li><li>Lead sales forecasting, demand planning, inventory management, and pipeline reviews to ensure product availability and forecast accuracy.</li><li>Develop and execute territory growth plans, pricing strategies, and go-to-market initiatives aligned with business objectives.</li><li>Identify market opportunities and develop strategic initiatives to increase adoption of respective therapies and technologies.</li><li>Build and maintain strong relationships with Key Opinion Leaders (KOLs), hospital management, procurement stakeholders, and distributor leadership teams.</li><li>Support customer engagement activities, congress participation, physician education initiatives, and market development programs.</li><li>Partner closely with Clinical Specialists and Therapy Consultants to support technology adoption and customer success.</li><li>Collaborate cross-functionally with marketing, finance, supply chain, regulatory, reimbursement, and clinical teams to ensure successful business execution.</li><li>Maintain deep knowledge of the competitive landscape, market trends, customer needs, and emerging technologies within the Cardiovascular space.</li><li>Ensure compliance with company policies, quality standards, and applicable healthcare regulations.</li></ul><p><b>Required Knowledge and Experience:</b></p><br><ul><li>Bachelor’s degree in Business, Life Sciences, Biomedical Engineering, Healthcare Management, or a related field.</li><li>5+ years of commercial experience within medical devices (Structural Heart &amp; Aortic and Cardiac Surgery).</li><li>Proven track record of delivering sustainable revenue growth and achieving sales targets.</li><li>Strong experience working with distributor-led business models, territory management, forecasting, demand planning, and inventory management.</li><li>Demonstrated ability to influence stakeholders and drive business performance without direct authority.</li><li>Strong stakeholder management, negotiation, presentation, and communication skills.</li><li>Ability to work effectively in a cross-functional and matrix organization.</li><li>Fluency in English and Arabic.</li><li>Ability to work well in a team environment and collaborate across multiple functions.</li><li>Independent, self-reliant thinking and acting with a strong sense of accountability and ownership.</li><li>Willingness and ability to travel extensively across assigned markets.</li><li>Experience in cardiovascular therapies.</li></ul><p><b>Physical Job Requirements</b><br><br>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. </p><br><p>‌</p><br><p><span><b>Recruitment Fraud Alert</b><br>We have recently become aware of various recruitment phishing scams targeting job seekers. Please be advised:<br>Medtronic will never request sensitive personal information (such as bank account details, social security numbers, or payment of any kind)&nbsp;during the recruitment process.<br>If you suspect you have received a fraudulent offer or communication claiming to be from Medtronic, please do not respond, open any attachments, or click on any hyperlinks.<br>If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at </span><span><span><u>AskHR@medtronic.com</u></span></span><span>.</span></p><br><p>‌</p><br><b>Benefits &amp; Compensation</b><p><b>Medtronic offers a competitive Salary and flexible Benefits Package</b><br>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br>&nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.</p><br><b>A Day in the Life</b>Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. <br>We are seeking a highly motivated and results-oriented Neuromodulation, Neurovascular and Pelvic Health Sales Lead to support the growth and performance of the business across assigned indirect markets. Reporting directly to the Regional Director, this role will be responsible for driving revenue growth, managing distributor performance, supporting commercial execution, building customer relationships, and expanding market adoption of the Neuromodulation, Neurovascular and Pelvic Health portfolio. The successful candidate will serve as the primary commercial point of contact for distributors and customers while working closely with clinical, marketing, and cross-functional teams to achieve business objectives.<p><b>Responsibilities may include the following and other duties may be assigned:</b></p><br><ul><li>Drive revenue growth, sales targets, and market share expansion across the Neuromodulation, Neurovascular and Pelvic Health portfolio.</li><li>Set, monitor, and deliver annual, quarterly, and monthly sales objectives through effective territory planning and execution.</li><li>Manage and optimize distributor performance through business planning, target setting, regular business reviews, performance monitoring, and corrective action plans.</li><li>Lead sales forecasting, demand planning, inventory management, and pipeline reviews to ensure product availability and forecast accuracy.</li><li>Develop and execute territory growth plans, pricing strategies, and go-to-market initiatives aligned with business objectives.</li><li>Identify market opportunities and develop strategic initiatives to increase adoption of respective therapies and technologies.</li><li>Build and maintain strong relationships with Key Opinion Leaders (KOLs), hospital management, procurement stakeholders, and distributor leadership teams.</li><li>Support customer engagement activities, congress participation, physician education initiatives, and market development programs.</li><li>Partner closely with Clinical Specialists and Therapy Consultants to support technology adoption and customer success.</li><li>Collaborate cross-functionally with marketing, finance, supply chain, regulatory, reimbursement, and clinical teams to ensure successful business execution.</li><li>Maintain deep knowledge of the competitive landscape, market trends, customer needs, and emerging technologies within the Neuroscience space.</li><li>Ensure compliance with company policies, quality standards, and applicable healthcare regulations.</li></ul><p><b>Required Knowledge and Experience:</b></p><br><ul><li>Bachelor’s degree in Business, Life Sciences, Biomedical Engineering, Healthcare Management, or a related field.</li><li>5+ years of commercial experience within medical devices (Neuromodulation, Neurovascular and Pelvic Health).</li><li>Proven track record of delivering sustainable revenue growth and achieving sales targets.</li><li>Strong experience working with distributor-led business models, territory management, forecasting, demand planning, and inventory management.</li><li>Demonstrated ability to influence stakeholders and drive business performance without direct authority.</li><li>Strong stakeholder management, negotiation, presentation, and communication skills.</li><li>Ability to work effectively in a cross-functional and matrix organization.\</li><li>Fluency in English and Arabic.</li><li>Ability to work well in a team environment and collaborate across multiple functions.</li><li>Independent, self-reliant thinking and acting with a strong sense of accountability and ownership.</li><li>Willingness and ability to travel extensively across assigned markets.</li><li>Experience in Neuroscience portfolios and therapies.</li></ul><p><b>Physical Job Requirements</b><br><br>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. </p><br><p>‌</p><br><p><span><b>Recruitment Fraud Alert</b><br>We have recently become aware of various recruitment phishing scams targeting job seekers. Please be advised:<br>Medtronic will never request sensitive personal information (such as bank account details, social security numbers, or payment of any kind)&nbsp;during the recruitment process.<br>If you suspect you have received a fraudulent offer or communication claiming to be from Medtronic, please do not respond, open any attachments, or click on any hyperlinks.<br>If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at </span><span><span><u>AskHR@medtronic.com</u></span></span><span>.</span></p><br><p>‌</p><br><b>Benefits &amp; Compensation</b><p><b>Medtronic offers a competitive Salary and flexible Benefits Package</b><br>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br>&nbsp;</p><br> </div>

<p><b>Responsibilities<br></b><br>Promote neurology products to neurologists, hospitals, and healthcare professionals.<br>Build and maintain strong customer relationships.<br>Achieve monthly and annual sales targets.<br>Conduct product presentations and scientific discussions.<br>Organize and participate in medical events and conferences.<br>Monitor market trends and competitor activities.<br>Prepare sales reports and territory plans.<br>Ensure compliance with company policies and ethical standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Pharmacy, Medicine, Life Sciences, or a related field.<br>2 3 years of experience as a Medical Representative.<br>Experience in the neurology field is preferred.<br>Strong communication and negotiation skills.<br>Valid driver's license.<br>Willingness to travel within the assigned territory.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Organizational Background</b></p><p>Anera (American Near East Refugee Aid) is a non-political, non-religious international humanitarian and development organization that has worked for decades to address the development and relief needs of communities across the Middle East, including Palestine, Lebanon and Jordan. Anera delivers programs in education, health, economic development and emergency relief, working closely with local partners and communities.</p><p><br></p><p><b>Project Background</b></p><p>The Gaza Support Program provides critical humanitarian support to Palestinian patients and their accompanying family members who have been displaced from Gaza and are receiving specialized medical treatment in Jordan. The program operates across accommodation sites and partner hospitals in Amman, coordinating closely with the Jordan Hashemite Charity Organization (JHCO), partner medical facilities, and other service providers to ensure patients receive dignified, timely, and well-coordinated care across medical, psychosocial, and basic support components.</p><p>To strengthen the program's clinical coordination and case management capacity, Anera Jordan is seeking a consultant to serve as Medical Coordinator on a part-time basis for a period of six months.</p><p><br></p><p><b>Objective of the Consultancy</b></p><p>The objective of this consultancy is to provide specialized medical coordination and case management support to the Gaza Support Program, ensuring that all active patient cases are accurately tracked, clinically coordinated, and managed throughout their treatment journey in Jordan. The consultant will serve as the primary clinical liaison with JHCO and partner hospitals, maintain real-time case management records, and contribute to program reporting and documentation — enabling the program team to deliver effective, evidence-based, and dignified care to displaced Palestinian patients and their families.</p><p><br></p><p><b>Scope of Work</b></p><p><b>The consultant will be responsible for the following:</b></p><ul><li><b>Case Management &amp; Patient Tracking</b>: To manage the full case management cycle for medical evacuation cases — including registration, profiling, documentation, referrals, treatment updates, and closure within the IM system (e.g., Activity Info) — while maintaining complete, accurate, and real-time case files and trackers, conducting periodic data quality checks, monitoring cost utilization against category ceilings, and escalating systemic issues or high-risk/urgent cases to the Project Manager in a timely manner.</li></ul><p><br></p><ul><li><b>Medical Coordination &amp; Partner Liaison</b>: To serve as the day-to-day medical and clinical liaison with JHCO focal points and partner hospitals under the Project Manager's strategic oversight, including participating in and documenting clinical coordination meetings, supporting medical case conferences, and flagging non-medical support needs to the Project Officer without independently authorizing such services.</li></ul><p><br></p><ul><li><b>Patient &amp; Family Support Coordination</b>: To conduct field visits and medical/psychosocial needs assessments and follow-up with patients and families, escalating protection, mental health, or welfare concerns in line with Anera's referral pathways, non-displacement policy, and safeguarding principles, and contributing clinical context to patient story documentation in accordance with Do No Harm principles.</li></ul><p><br></p><ul><li><b>Reporting, MEAL &amp; Data Management</b>: To prepare structured monthly case management progress reports and contribute verified case data, narrative inputs, and clinical indicators to monthly, quarterly, and donor reports and MEAL dashboards, while maintaining strict confidentiality and data protection standards for all patient information.</li></ul><p><br></p><ul><li><b>Technical Support &amp; Capacity Building</b>: To develop or update standardized clinical documentation tools, case templates, and SOPs for Project Manager approval, while providing technical guidance to Program Volunteers and contributing to team capacity building on case management, referral pathways, and documentation standards.</li></ul><p><br></p><p><b>Deliverables</b></p><ul><li>Update Medical evacuation tracker, generate case files for patients, and flag urgent cases that may exceed the funding cap. / Monthly, ongoing</li><li>Act as clinical liaison with JHCO and partner hospitals; attend coordination meetings and share MoMs. / Monthly, ongoing&nbsp;</li><li>Conduct regular patient follow-up visits, needs assessments, and escalate protection/safeguarding concerns. / Monthly, ongoing&nbsp;</li><li>Submit a report covering caseload status, risks, service gaps, and cost overview / By the 5th of each month</li><li>support beneficiary data management, support MEAL data inputs through data collection and reporting, and ensure accurate documentation and record-keeping.&nbsp;&nbsp;Months 1–2 (initial), Month 5 (final review)</li><li>Final report with caseload summary, outcomes, handover notes, and recommendations. / Last 5 working days</li></ul><p><br></p><p><b>Duration &amp; Level of Effort</b></p><p>The consultant will work 15 days per month across the 5-month contract period (75 days total), operating from the Anera Jordan field office with regular field visits to hospitals, treatment facilities, and accommodation sites. Working days will be agreed with the Project Manager in advance on a monthly basis. The exact start date will be confirmed upon contracting.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Qualifications &amp; Experience</b></p><ul><li>Bachelor's degree in Medicine, Public Health, Health Management, or a closely related field; advanced degree is an asset.</li><li>Minimum 3–5 years of relevant professional experience in case management, health coordination, or medical program support in a humanitarian or development context.</li><li>Demonstrated experience working with vulnerable populations including patients, refugees, or displaced persons; prior experience with medical evacuation programs or hospital coordination is a strong asset.</li><li>Strong data management and reporting skills; experience maintaining case trackers, beneficiary databases, or similar tools (Excel, Kobo, or similar) — this is a core requirement.</li><li>Familiarity with JHCO operational frameworks, Jordanian health system referral pathways, or MHPSS principles is highly desirable.</li><li>Strong organizational, coordination, and interpersonal skills; ability to work effectively across multiple partners in a fast-paced environment.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with data management platforms is an advantage.</li><li>Fluent Arabic and working proficiency in English (written and verbal).</li><li>Ability to handle sensitive, confidential information with professionalism, discretion, and cultural sensitivity.</li><li>Demonstrated ability to work independently, manage competing priorities, and deliver quality outputs within agreed timelines — as required of a consultancy engagement.</li></ul><p><br></p><p><b>Reporting &amp; Supervision</b></p><p>The consultant will report to the Project Manager – Gaza Support Program, with oversight from the Deputy Director of Programs (DDP) at Anera Jordan.&nbsp;</p><p><br></p><p><b><span></span>Safeguarding &amp; Code of Conduct</b></p><p>Given that the program serves vulnerable, war-affected children, the consultant must adhere at all times to Anera's Child Safeguarding Policy, Code of Conduct and Protection from Sexual Exploitation and Abuse (PSEA) standards. The selected consultant will be required to sign these policies prior to commencing work and may be subject to reference and background checks. Any safeguarding or child protection concern must be reported immediately to the Project Manager.</p><p><br></p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Sales Representative – Implantology (Maternity Cover)<p><strong>Location:</strong> Amman, Jordan<br><strong>Employment type:</strong> Full-time, six-month fixed-term contract (maternity cover)<br></p><br>Company Description<p>We are Straumann. United for global excellence in dentistry.</p><br><p>Our story began more than 60 years ago. Since then, our innovations and achievements have become landmarks in dentistry worldwide. From our origins as a family-owned institute, Straumann has grown into a publicly listed global group comprising several international companies.</p><br><p>The Straumann Group develops, manufactures, and supplies dental implants, instruments, biomaterials, CAD/CAM prosthetics, digital equipment, software, and clear aligners for replacement, restorative, orthodontic, and preventive dentistry.</p><br>Our Culture<p>People and culture are among the Straumann Group’s greatest assets and are key to our high performance and sustainable success. At the heart of our culture is a player-learner mindset, which inspires every employee to take ownership, remain curious, collaborate, and continually grow.</p><br>About the Role<p>Straumann is the market leader in dental implants, and we are looking for a driven Sales Representative to join our successful Implants Sales Team in Amman on a six-month fixed-term maternity-cover contract.</p><br><p>The Sales Representative will be responsible for developing existing customer relationships, acquiring new customers, converting competitive users, and driving sales of our implant brands within the assigned territory. The role will also focus on strengthening customer loyalty, increasing product utilization, and supporting activities that contribute to practice and patient growth.</p><br><p>This is a field-based position requiring regular day-to-day travel. The successful candidate will be a proactive, results-oriented self-starter who can perform effectively with limited direct supervision.</p><br>Key Responsibilities<p>In this role, you will:</p><br><ul><li><p>Achieve sales objectives for Straumann’s implant brands within the assigned territory.</p><br></li><li><p>Establish, develop, and maintain strong business relationships with existing and prospective customers.</p><br></li><li><p>Generate new business from qualified leads and convert competitive users.</p><br></li><li><p>Engage customers through telephone calls, virtual meetings, and in-person visits.</p><br></li><li><p>Deliver compelling sales presentations that communicate product benefits, value propositions, and competitive advantages.</p><br></li><li><p>Prepare and communicate clear, effective proposals and quotations to existing and prospective customers.</p><br></li><li><p>Closely support new customers through at least their first three cases before transitioning them to the regular follow-up process.</p><br></li><li><p>Build and maintain strong relationships with key accounts, high-potential customers, and key opinion leaders.</p><br></li><li><p>Train clinic teams and encourage them to communicate the benefits of Straumann solutions to patients, where appropriate.</p><br></li><li><p>Support practice- and patient-growth initiatives, including open-house events, patient seminars, study clubs, study circles, and other training and education activities.</p><br></li><li><p>Act as a trusted business partner to dental professionals and clinic teams.</p><br></li><li><p>Analyze the potential of the assigned territory, identify commercial opportunities, and develop an effective personal sales strategy.</p><br></li><li><p>Allocate time and resources efficiently to accelerate business growth and maximize return on time invested.</p><br></li><li><p>Maintain accurate account and opportunity information through the required sales-funnel reports, dashboards, and internal systems.</p><br></li><li><p>Use Domo, Portal reports, and other available tools to follow up on cases, customers, and business performance.</p><br></li><li><p>Meet weekly, monthly, quarterly, and annual sales targets and performance metrics.</p><br></li><li><p>Develop account and growth plans for core customers and priority prospects, with the aim of creating strong reference customers and local “lighthouse” accounts.</p><br></li><li><p>Participate in trade shows, conferences, and industry events as required.</p><br></li><li><p>Stay informed about product applications, technical services, market conditions, competitor activity, and promotional trends.</p><br></li><li><p>Provide timely feedback on customer needs, market opportunities, competitor activity, service issues, and patient behavior.</p><br></li><li><p>Attend and contribute to team and company meetings.</p><br></li><li><p>Complete all mandatory company training and undertake the self-learning required for the role.</p><br></li><li><p>Continually develop your knowledge of implant dentistry, relevant dental-market trends, and company processes.</p><br></li><li><p>Understand and communicate Straumann’s vision and mission.</p><br></li><li><p>Perform other reasonable duties that may be assigned during the contract period.</p><br></li></ul>What You Bring<ul><li><p>A proactive, sales-driven approach and strong hunter mentality.</p><br></li><li><p>A customer-centric mindset and enthusiasm for delivering excellent service and support.</p><br></li><li><p>The ability to build mutually beneficial relationships based on trust and respect.</p><br></li><li><p>A results-driven, entrepreneurial, and can-do attitude.</p><br></li><li><p>Excellent interpersonal, presentation, negotiation, and written communication skills.</p><br></li><li><p>A collaborative, motivational, and personable working style.</p><br></li><li><p>The ability to work independently while contributing effectively as part of a team.</p><br></li><li><p>Willingness and ability to travel regularly for business across Amman and the assigned territory.</p><br></li></ul>Qualifications and Experience<ul><li><p>A minimum of two years’ experience in sales, business development, or account management.</p><br></li><li><p>A strong record of achieving sales or account-growth targets.</p><br></li><li><p>Experience in the dental, medical-device, pharmaceutical, or healthcare sector is an advantage.</p><br></li><li><p>A dental or medical educational background is an advantage.</p><br></li><li><p>Strong presentation and customer-engagement skills.</p><br></li><li><p>Fluency in Arabic and a strong command of written and spoken English.</p><br></li><li><p>Ability to analyze data, monitor performance, and prepare reports against management-defined metrics.</p><br></li><li><p>Ability to read and interpret training materials, safety requirements, and procedural documents.</p><br></li><li><p>Sound judgment and the ability to follow written, verbal, and diagram-based instructions.</p><br></li><li><p>Ability to assess customer needs and guide customers toward the most appropriate product, solution, or service.</p><br></li><li><p>A valid driving licence and the ability to travel regularly within the assigned territory.</p><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Us:</b></p><p>Angstrom is a Medical Billing and Revenue Cycle Management (RCM) company based in Amman, Jordan, delivering exceptional services to healthcare providers across the U.S. Our culture is built on integrity, ownership, teamwork, continuous learning, and excellence, empowering every team member. Together, we strive to build lasting partnerships with our clients while investing in our team’s growth and success, creating rewarding career opportunities within our community.&nbsp;</p><p>&nbsp;</p><p><b>Job Summary:</b></p><p>We are seeking a detail-oriented and highly organized professional to join our growing U.S. Medical Billing operations team in Amman, Jordan. In this role, you will receive training to manage and ensure healthcare providers are properly credentialed and enrolled with commercial and government insurance plans, helping to support uninterrupted patient care and timely reimbursement. The ideal candidate is proactive, possesses an exceptional eye for detail, is committed to accuracy, and thrives in a fast-paced environment. If you have a learning mindset, a can-do attitude, and are eager to invest in your professional growth and success, we’d love to have you on our team!&nbsp;</p><p><br></p><p><b>Key Responsibilities:</b></p><ul><li>Provider Enrollment: Manage the full credentialing and re-credentialing process for U.S. physicians and allied healthcare providers across multiple practice groups.</li><li>System Maintenance: Perform ongoing maintenance and attestations on platforms including CAQH, PECOS, Availity, and state Medicaid portals.</li><li>Document Verification: Collect, review, and organize essential provider credentials including state licenses, DEA certificates, malpractice insurance, board certifications.</li><li>Expiration Tracking: Proactively monitor credential expiration dates to ensure zero lapses in provider billing capabilities.</li><li>Payer Outreach: Research payer-specific requirements, conduct professional phone and email outreach to follow up on pending applications, and resolve credentialing issues directly with U.S. insurance carriers.</li><li>Payer &amp; Roster Updates: Assist with provider group additions, terminations, and demographic updates, ensuring providers are properly linked to payer contracts.</li><li>Reporting: Build and maintain detailed credentialing logs across multiple provider groups.&nbsp;</li><li>Contract Management: Analyze and interpret complex U.S. payer contracts, rules, and policy guidelines, ensuring the team remains informed and aligned with active payer requirements.</li><li>Team Collaboration: Update internal billing and practice management teams by sharing network status updates and clarifying contract guidelines.</li><li>Compliance &amp; Confidentiality: Maintain credentialing records while ensuring strict compliance with HIPAA and U.S. healthcare privacy regulations.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>U.S. native English speaker with exceptional verbal and written communication skills, strong grammar proficiency, and professional phone and email etiquette.&nbsp;</li><li>Basic knowledge of the U.S. healthcare system, medical insurances, or medical billing is preferred but not required—training will be provided for the right candidate.</li><li>Exceptional attention to detail, strong organizational skills, and the ability to maintain accuracy, while maintaining confidentiality (HIPAA compliance).&nbsp;</li><li>Strong analytical and problem-solving skills, with the ability to interpret payer policies, contracts, and credentialing guidelines.&nbsp;</li><li>Ability to manage multiple priorities, meet deadlines, and adapt to a fast-paced environment.&nbsp;</li><li>Strong interpersonal skills with a positive attitude, strong work ethic, integrity, and the initiative to take ownership and follow through on commitments.</li><li>Self-motivated with the ability to work independently while collaborating effectively in a team environment.&nbsp;</li><li>Proficiency in Google Workspace (Sheets, Docs, Gmail) and the ability to effectively utilize AI tools to improve productivity.&nbsp;&nbsp;</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Promoting and selling company’s products to new and existing customers by visiting them regularly and constantly.<br> The Product Specialist tasks also involve performing certain after sales support functions such as conducting In-Service Training, follow up on the collection and maintain a good relationship with customers.<br> Job Responsibilities: Perform consultative method of sales with prospecting clients in either identifying or even creating the need for Imdad products and continuously updating all customers on company product modifications, changes, and enhancements.<br> Schedule appointments, meeting existing and new customers in order to promote Imdad’s product, and to determine other opportunities.<br> Generating and developing new client’s businesses accounts.<br> Perform professional demonstrations or presentations of company products or services while on customer’s site.<br> Applies successful negotiation and sales closure techniques.<br> Provide adequate information about a new prospect and client, in terms of ownership, working physicians, relevant client’s equipment, and status, and update customer’s database with proper contact details, email, and contact numbers.<br> Submit reports for sales and marketing on a weekly basis and timely manner.<br> Assist in following up the accounts receivables for sales accounts responsible for.<br> Maintain excellent customer relationship with key decision makers, doctors, key customer’s personnel and always work toward enhancing such relations.<br> Effective use of company’s sales aids and marketing data to secure deals.<br> Effectively attending conferences and workshops.<br> Perform professional in-service training for customer’s end users on systems application.<br> Possess market awareness, competitor’s activities/events and competitor’s pricing changes.<br> Minimum Qualifications: Bachelor's degree in Pharmacy, Biomedical Engineering, Bioscience, (or any other scientific related field).<br> Minimum 2-3 years’ experience in medical devices sales.<br> Experience in Dermatology line is a plus.<br> Driving License + car.<br> Proficient in Microsoft Word, Excel, Outlook and PowerPoint.<br> Bilingual (Arabic, and English) is a must.<br> Required Skills: Effective time management, organization and multi-tasking skills.<br> Excellent interpersonal skills.<br> Strong verbal &amp; written communication skills.<br> Team player.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Promoting and selling company’s products to new and existing customers by visiting them regularly and constantly.<br> The Product Specialist tasks also involve performing certain after sales support functions such as conducting In-Service Training, follow up on the collection and maintain a good relationship with customers.<br> Job Responsibilities: Perform consultative method of sales with prospecting clients in either identifying or even creating the need for Imdad products and continuously updating all customers on company product modifications, changes, and enhancements.<br> Schedule appointments, meeting existing and new customers in order to promote Imdad’s product, and to determine other opportunities.<br> Generating and developing new client’s businesses accounts.<br> Perform professional demonstrations or presentations of company products or services while on customer’s site.<br> Applies successful negotiation and sales closure techniques.<br> Provide adequate information about a new prospect and client, in terms of ownership, working physicians, relevant client’s equipment, and status, and update customer’s database with proper contact details, email, and contact numbers.<br> Submit reports for sales and marketing on a weekly basis and timely manner.<br> Assist in following up the accounts receivables for sales accounts responsible for.<br> Maintain excellent customer relationship with key decision makers, doctors, key customer’s personnel and always work toward enhancing such relations.<br> Effective use of company’s sales aids and marketing data to secure deals.<br> Effectively attending conferences and workshops.<br> Perform professional in-service training for customer’s end users on systems application.<br> Possess market awareness, competitor’s activities/events and competitor’s pricing changes.<br> Minimum Qualifications: Bachelor's degree in Pharmacy, Biomedical Engineering, Bioscience, (or any other scientific related field).<br> Minimum 2-3 years’ experience in medical devices sales.<br> Experience in Dermatology line is a plus.<br> Driving License + car.<br> Proficient in Microsoft Word, Excel, Outlook and PowerPoint.<br> Bilingual (Arabic, and English) is a must.<br> Required Skills: Effective time management, organization and multi-tasking skills.<br> Excellent interpersonal skills.<br> Strong verbal &amp; written communication skills.<br> Team player.<br></span> </div>

<p><h4>Job purpose</h4> <p>Performing medical insurance activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p> <h4>Key accountability areas</h4> <p><strong>Medical insurance operations:</strong><br> Perform medical insurance policy renewals and support the submission process with brokers and insurance providers.<br> Review and process employee enrollment, additions, deletions, and policy amendments.<br> Receive and review statements of account and forward them to the accounting department for further processing.<br> Process medical insurance claims, reimbursement requests, and pre-authorizations in accordance with policy provisions.<br> Follow up on claims settlement status, outstanding cases, and related invoices with insurers and third-party administrators (TPAs).<br> Review claims utilization reports and identify discrepancies for further investigation.</p> <p><strong>Policies and procedures:</strong><br> Review medical insurance policy terms, conditions, benefits, and exclusions and highlight issues or concerns for consideration during policy renewal.<br> Provide information and guidance to employees regarding medical insurance coverage, benefits, network providers, and claims procedures.<br> Liaise with insurance brokers, insurers, and TPAs regarding policy interpretation and coverage-related inquiries.<br> Maintain awareness of changes in medical insurance regulations, products, and market practices.<br> Verify compliance of medical insurance documentation with company policies and insurance requirements.</p> <p><strong>Employee and service support:</strong><br> Participate in meetings with brokers, insurers, and internal stakeholders regarding medical insurance matters.<br> Monitor service delivery by brokers, insurers, and TPAs and report service-related issues when identified.<br> Support the implementation and analysis of employee satisfaction surveys related to medical insurance services.<br> Respond to employee inquiries and assist in resolving medical insurance-related issues.<br> Follow up with insurers and healthcare providers regarding claim processing and coverage matters.</p> <p><strong>Analysis and coordination:</strong><br> Assist in reviewing medical claims experience, utilization trends, and insurance reports.<br> Coordinate with brokers and insurers in gathering information related to medical insurance coverage and benefits.<br> Review employee medical insurance requirements and provide supporting information for coverage recommendations.<br> Assist in collecting and compiling data related to healthcare utilization and insurance performance.</p> <p><strong>Filing and documentation:</strong><br> Maintain and archive medical insurance policies, endorsements, claims records, correspondence, and supporting documents.<br> Ensure medical insurance records and employee insurance data are complete, accurate, and up to date.<br> Maintain organized filing systems for insurance documentation and records.</p> <p><strong>Reports:</strong><br> Prepare and coordinate periodic reports related to medical insurance operations, claims activity, utilization, and service performance.<br> Compile and verify insurance-related data for management reporting purposes.<br> Support the preparation of renewal and insurance performance reports.</p> <h4>Role accountability</h4> <p><strong>HR proficiency:</strong><br> Ability to obtain updated soft and technical skills related to the job.</p> <p><strong>Delivery:</strong><br> Perform the planned activities to meet the operational and development targets as per delivery schedules.<br> Utilize resources effectively to achieve objectives within efficient cost and time.<br> Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p> <p><strong>Problem-solving:</strong><br> Solve any related problems that arise and escalate any complex operational issues.</p> <p><strong>Quality:</strong><br> Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p> <p><strong>Business process improvements:</strong><br> Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <p><strong>Compliance:</strong><br> Comply with related policies, procedures, and work instructions.</p> <p><strong>Health, safety, and environment:</strong><br> Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p> <h4>Academic qualification</h4> <p>Bachelor degree in human resources or any relevant field.</p> <h4>Work experience</h4> <p>2 to 4 years.</p> <h4>Technical / functional competencies</h4> <ul> <li>Agency management</li> <li>Customer service</li> <li>Insurance knowledge</li> <li>Negotiating</li> <li>Automobile insurance</li> <li>Rate change analysis</li> </ul></p><p></p>

<p><h4>Job purpose</h4> <p>Performing medical insurance activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p> <h4>Key accountability areas</h4> <p><strong>Medical insurance operations:</strong><br> Perform medical insurance policy renewals and support the submission process with brokers and insurance providers.<br> Review and process employee enrollment, additions, deletions, and policy amendments.<br> Receive and review statements of account and forward them to the accounting department for further processing.<br> Process medical insurance claims, reimbursement requests, and pre-authorizations in accordance with policy provisions.<br> Follow up on claims settlement status, outstanding cases, and related invoices with insurers and third-party administrators (TPAs).<br> Review claims utilization reports and identify discrepancies for further investigation.</p> <p><strong>Policies and procedures:</strong><br> Review medical insurance policy terms, conditions, benefits, and exclusions and highlight issues or concerns for consideration during policy renewal.<br> Provide information and guidance to employees regarding medical insurance coverage, benefits, network providers, and claims procedures.<br> Liaise with insurance brokers, insurers, and TPAs regarding policy interpretation and coverage-related inquiries.<br> Maintain awareness of changes in medical insurance regulations, products, and market practices.<br> Verify compliance of medical insurance documentation with company policies and insurance requirements.</p> <p><strong>Employee and service support:</strong><br> Participate in meetings with brokers, insurers, and internal stakeholders regarding medical insurance matters.<br> Monitor service delivery by brokers, insurers, and TPAs and report service-related issues when identified.<br> Support the implementation and analysis of employee satisfaction surveys related to medical insurance services.<br> Respond to employee inquiries and assist in resolving medical insurance-related issues.<br> Follow up with insurers and healthcare providers regarding claim processing and coverage matters.</p> <p><strong>Analysis and coordination:</strong><br> Assist in reviewing medical claims experience, utilization trends, and insurance reports.<br> Coordinate with brokers and insurers in gathering information related to medical insurance coverage and benefits.<br> Review employee medical insurance requirements and provide supporting information for coverage recommendations.<br> Assist in collecting and compiling data related to healthcare utilization and insurance performance.</p> <p><strong>Filing and documentation:</strong><br> Maintain and archive medical insurance policies, endorsements, claims records, correspondence, and supporting documents.<br> Ensure medical insurance records and employee insurance data are complete, accurate, and up to date.<br> Maintain organized filing systems for insurance documentation and records.</p> <p><strong>Reports:</strong><br> Prepare and coordinate periodic reports related to medical insurance operations, claims activity, utilization, and service performance.<br> Compile and verify insurance-related data for management reporting purposes.<br> Support the preparation of renewal and insurance performance reports.</p> <h4>Role accountability</h4> <p><strong>HR proficiency:</strong><br> Ability to obtain updated soft and technical skills related to the job.</p> <p><strong>Delivery:</strong><br> Perform the planned activities to meet the operational and development targets as per delivery schedules.<br> Utilize resources effectively to achieve objectives within efficient cost and time.<br> Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p> <p><strong>Problem-solving:</strong><br> Solve any related problems that arise and escalate any complex operational issues.</p> <p><strong>Quality:</strong><br> Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p> <p><strong>Business process improvements:</strong><br> Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <p><strong>Compliance:</strong><br> Comply with related policies, procedures, and work instructions.</p> <p><strong>Health, safety, and environment:</strong><br> Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p> <h4>Academic qualification</h4> <p>Bachelor degree in human resources or any relevant field.</p> <h4>Work experience</h4> <p>2 to 4 years.</p> <h4>Technical / functional competencies</h4> <ul> <li>Agency management</li> <li>Customer service</li> <li>Insurance knowledge</li> <li>Negotiating</li> <li>Automobile insurance</li> <li>Rate change analysis</li> </ul></p><p></p>

<p>What you will do in this role: In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will: Review customer requests and expectations and respond to them according to their needs and situations Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience Develop your tech skills and learn how to use software solutions that improve people s lives Champion better brand experiences for our customers and clients</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>Tagaddod is excited to welcome enthusiastic and results-driven fresh graduates for the role of Sales Representative in Jordan. This entry-level position provides a fantastic opportunity to kickstart your career in sales while developing essential skills and gaining hands-on experience.</p><p>Key Responsibilities</p><ul><li>Assist in the development and execution of sales initiatives targeting wholesale customers across Jordan.</li><li>Learn and promote Tagaddod s products and services to potential clients through various methodologies.</li><li>Conduct market research to identify potential clients and assess market needs.</li><li>Participate in team meetings and training sessions to enhance sales knowledge and skills.</li><li>Support the sales team in administrative tasks, such as preparing presentations, handling inquiries, and maintaining CRM database.</li><li>Shadow experienced sales representatives on client visits and market exploration.</li><li>Contribute to achieving sales targets and objectives while receiving mentorship from seasoned professionals.</li><li>Client visits.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business, Marketing, or related fields (recent graduates preferred).</li><li>Excellent communication and interpersonal skills.</li><li>Ability to learn quickly and adapt in a fast-paced environment.</li><li>Basic proficiency in Microsoft Office applications (Word, Excel, PowerPoint).</li><li>Passion for sales and commitment to providing exceptional customer service.</li><li>Team player with a positive attitude and willingness to learn.</li><li>Fluency in Arabic and English is essential</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><span ><b>RESPONSIBILITIES</b></span></div><div><span >Programmes Oversight and Quality Control</span></div><div><span ><br></span></div><div><span >Provide high-level line-management to Research Managers (hereafter RMs), including effective delegation of day-to-day tasks to RMs, and ensuring all team members are fully aware of their job description, duties and responsibilities;</span></div><div><span >In coordination with the Country Representative, oversee that all Research Cycles and associated datasets are conducted in a timely manner, to IMPACT quality standards, and disseminated to relevant stakeholders, in line with the IMPACT oPt strategy and information needs of humanitarian actors;</span></div><div><span >Monitor the progress and delays of all Research Cycles across each units and ensure that delays or identified challenges for specific assessments are reported in writing and orally in a timely manner.</span></div><div><span >Ensuring that RMs are provided the programme management training, support, and resources required to effectively and independently manage their Research Cycles. This includes:</span></div><div><span >regular follow-up and check-ins to project plan and identify any challenges or bottlenecks;</span></div><div><span >supporting in building and maintaining external relationships as relevant;</span></div><div><span >empowering RMs to take personal responsibility for RCs, and proactively identifying areas where they lack the capacity to work independently. Resolve these issues by developing training plans, and supporting RMs in capacity building junior staff;</span></div><div><span >supporting project focal points as line-managers in developing strong and healthy teams, and maintaining staff welfare.</span></div><div><span >Review information products, to ensure that products are of high quality and effectively inform target audiences.</span></div><div><span >Together with the Country Representative, ensure that all team members and hubs are kept up-to-date on key activities, plans, and achievements;</span></div><div><span >Together with the rest of the SMT, ensuring a good work environment and taking active steps to ensure staff welfare and ensure that all teams are working towards common goals. This will include building strong professional relationship, having good visibility of issues in teams through regular check-ins, as well as maintaining a professional, respectful, and supportive tone in the office.</span></div><div><span ><br></span></div><div><span >Training and staff capacity development</span></div><div><span ><br></span></div><div><span >Support technical and assessment focal points in developing the capacity of staff, for example by proactively organising trainings and development sessions;</span></div><div><span >Autonomously identify talent, capacity gaps, and staff who would benefit from specific trainings, particularly amongst national staff, including the Operations Team.</span></div><div><span >Grants development, management, and oversight</span></div><div><span ><br></span></div><div><span >Under the supervision of the Country Representative and with support from Research Managers and project focal points, contribute to identifying funding opportunities, drafting proposals, and conducting initial discussions with donors/partners</span></div><div><span >In coordination with the Country Representative, maintain IMPACT oPt’s strong relationships with its existing donors through regular meetings to brief on project progress, key developments in the oPt context and coordination structure, findings from assessments, concerns with regards to information gaps, as well as development of new grants as needed.</span></div><div><span >Together with the Country Representative, develop IMPACT oPt’s project development strategy, including exploring partnerships with new donors, mapping potential donors, and conducting prospect research.</span></div><div><span >Support the Country Representative and project development department in tracking donor requirements and deadlines, via delegation and follow-up of tasks to focal points, review, and in some cases drafting of reports;</span></div><div><span >Lead on building systems to externalise institutional knowledge, to ensure lessons-learned are not lost with staff turnover.</span></div><div><span >Human Resource Management (recruitment and staff welfare)</span></div><div><span ><br></span></div><div><span >Together with the Country Representative, identify needs for staff recruitment, including capacity or skills gaps within the units.</span></div><div><span >Drafting of ToRs together with the SMT, liaison with HR at IMPACT Headquarters, conducting interviews, or supporting Research Managers to conduct strong interviews.</span></div><div><span >Together with the Country Representative, ensure that appraisals, contract renewals, and recruitments are done in timely manner to minimise gaps in the team.</span></div><div><span >Together with the Country Representative, maintain team morale, a strong team spirit, and monitor staff welfare, as well as help ensure team cohesion between bases, and within and across units.</span></div><div><span >External engagement (donor engagement, external representation, advocacy, partnership development and maintenance)</span></div><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>REQUIREMENTS</strong></p><ul><li>Excellent academic qualifications, including a Master s degree in relevant discipline required;</li><li>At least 5 years of relevant working experience in humanitarian, development or related settings, including at least 3 years in a programme management role;</li><li>Excellent team management, coordination, organisational and planning skills required, including ability to manage large workloads, oversee multiple teams and effectively meet deadlines, through an excellent ability to multi-task and prioritise;</li><li>Experience with external engagement (donors, partners and other key stakeholders) required;</li><li>Familiarity with the humanitarian coordination system required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Understanding of processes involved in conducting assessments required;</li><li>Excellent communication and drafting skills required for effective reporting;</li><li>Excellent analytical skills required;</li><li>Experience managing multiple budgets an asset;</li><li>Ability to work independently and manage people remotely required;</li><li>Demonstrable ability to work under pressure and meet competing deadlines required;</li><li>Solution-oriented, flexible, and open-minded, including ability to operate in a cross-cultural environment required;</li><li>Good understanding of the oPt context - past experience in the region is desirable;</li><li>Fluency in English required;</li><li>Ability to operate Microsoft Word and Excel required;</li><li>A sense of curiosity, the drive to improve the humanitarian sector, and ability to see the big picture</li></ul><p></p></section>