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<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p><strong>Security agent - Mövenpick Resort & Residences Aqaba</strong></p> <p>Guardian and protector. You ensure the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination.</p> <h4>What is in it for you:</h4> <ul> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our academies</li> <li>Opportunity to develop your talent and grow within your property and across the world</li> <li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li> </ul> <h4>What you will be doing:</h4> <ul> <li>Ensure the overall safety and security of the guests, employees and property premises</li> <li>Investigate and report any violations to law or property policy, occurrences of accidents, complaints, criminal activity and crisis situations</li> <li>Conduct regular floor patrols, cash counts and crowd control</li> <li>Assist guests regarding hotel facilities in an informative and helpful way</li> </ul> <h4>Your experience and skills include:</h4> <ul> <li>Relevant security experience is an asset</li> <li>Strong interpersonal and problem solving abilities</li> <li>Highly responsible and reliable</li> </ul> <h4>Your team and working environment:</h4> <ul> <li>Decrease in the guest incidents</li> <li>Keep high level of security and privacy for the guest and employee</li> <li>Maintain the level of safety environment for the guest and employee</li> <li>The result of security audit</li> <li>The result of local authority inspections</li> </ul> <h4>Our commitment to diversity & inclusion:</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <h4>Why work for Accor?</h4> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion:</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p><strong>Security agent - Mövenpick Resort & Residences Aqaba</strong></p> <p>Guardian and protector. You ensure the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination.</p> <h4>What is in it for you:</h4> <ul> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our academies</li> <li>Opportunity to develop your talent and grow within your property and across the world</li> <li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li> </ul> <h4>What you will be doing:</h4> <ul> <li>Ensure the overall safety and security of the guests, employees and property premises</li> <li>Investigate and report any violations to law or property policy, occurrences of accidents, complaints, criminal activity and crisis situations</li> <li>Conduct regular floor patrols, cash counts and crowd control</li> <li>Assist guests regarding hotel facilities in an informative and helpful way</li> </ul> <h4>Your experience and skills include:</h4> <ul> <li>Relevant security experience is an asset</li> <li>Strong interpersonal and problem solving abilities</li> <li>Highly responsible and reliable</li> </ul> <h4>Your team and working environment:</h4> <ul> <li>Decrease in the guest incidents</li> <li>Keep high level of security and privacy for the guest and employee</li> <li>Maintain the level of safety environment for the guest and employee</li> <li>The result of security audit</li> <li>The result of local authority inspections</li> </ul> <h4>Our commitment to diversity & inclusion:</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <h4>Why work for Accor?</h4> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion:</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the </span></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the role</b></p><br><br><br><p>Our Communication/Reservation Agent promotes the hotel and provides information to prospective guests, converts incoming calls into confirmed bookings, and coordinates all details related to each reservation.</p><br><br><br><p><b>What you will do:</b></p><br><br><ul><li>Answers phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions.</li><li>Taking telephone, e-mail and fax reservations enquiries.</li><li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints.</li><li>Acquire comprehensive knowledge of the Hotel and the company and keep updated with seasonal changes and new information.</li><li>Utilizes and ensures proper working condition of the telephone switchboard, the hotel computer systems and high-speed Internet system.</li><li>Responsible for non-phone communication and reservation duties, including processing new bookings, updating and organizing existing reservations, and responding to inquiries received through the reservations email inbox.</li><li>Answers general reservations emails, retrieve and distribute mail and process brochure requests.</li><li>Accepts and delivers wake-up calls and messages in a timely manner.</li><li>Performs installation and repairs of telephone or high-speed Internet services in the guest room or public area meeting space.</li></ul><br><p><b>What you bring:</b></p><br><br><ul><li>Bachelor Degree / Diploma degree or equivalent experience.</li><li>A minimum of 1 year of experience in same field.</li><li>Excellent verbal communication skills in both Arabic and English Languages.</li><li>Customer service experience.</li><li>Strong sales skills.</li></ul><br><p><b>What we offer:&nbsp;</b></p><br><br><ul><li>Competitive salary, wages, and a comprehensive benefits package.</li><li>Excellent training and development opportunities.</li><li>Complimentary dry cleaning for employee uniforms.</li><li>Complimentary employee meals.</li></ul><br><p><b>Schedule &amp; Hours:</b></p><br><br><ul><li>Full time Job.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br> </div>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>First impressions are everything! As a reception agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.</p> <h4>What is in it for you:</h4> <ul> <li>To be the main communication point of the hotel by providing and coordinating a satisfactory rapid response to all guest requests, enquiries and needs, as well as assigning work orders to appropriate personnel.</li> <li>To identify and anticipate guest needs by ensuring complete guest satisfaction.</li> <li>Communication with front office, reservations, housekeeping, engineering, and all other departments.</li> <li>Employee benefit card offering discounted rates at Accor worldwide.</li> <li>Learning programs through our academies.</li> <li>Opportunity to develop your talent and grow within your property and across the world.</li> <li>Ability to make a difference through our corporate social responsibility activities, like Planet 21.</li> </ul> <h4>What you will be doing:</h4> <ul> <li>Greet, check-in, respond to requests and settle accounts while providing exceptional service.</li> <li>Take initiative to add a personalized experience.</li> <li>Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.</li> </ul> <h4>Your experience and skills include:</h4> <ul> <li>Service focused personality is essential; experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Fluency in English; additional languages are a plus.</li> </ul> <h4>Your team and working environment:</h4> <ul> <li>Answers all calls within maximum 5 rings, using the guest surname throughout the conversation.</li> <li>Inputs all guest, engineering, housekeeping, etc. requests promptly and accurately into the rapid response software.</li> <li>Monitors all calls that are on queue and answers appropriately.</li> <li>Dispatch work orders to the appropriate department and staff and ensures the assigned work orders are completed in accepted standard time and according to priority.</li> <li>Notify guests or internal staff of any delays in performing work orders in accepted standard time and calls back guests to ensure guest satisfaction within accepted time frame.</li> <li>Continually checks on the dispatched work orders that have not been completed.</li> <li>Handle all guest wake-up calls.</li> <li>Log all guest complaints into PMS guest history for future reference, tracks trends in service deficiencies and reports them to senior management.</li> <li>Forwards late check-in and check-out requests to front office.</li> <li>Knows how to handle the housekeeping requests and deliveries.</li> <li>Knows the basics about what guests might request regarding engineering requirements.</li> <li>Handles guest calls for the pick-up and delivery of laundry, pressing, mending and dry cleaning.</li> <li>Knows how to handle guests’ complaints and reports/logs them for senior management.</li> <li>Has knowledge of all in-house groups and banquet events current and future.</li> <li>Knows restaurants operating hours and specials/promotions within the operation.</li> </ul> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <h4>Qualifications</h4> <ul> <li>Service focused personality is essential.</li> <li>Experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Fluency in English.</li> <li>Additional languages are a plus.</li> </ul> <h4>Your team and working environment</h4> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Position purpose</h4> <p>The Guest Relations Agent is responsible for creating memorable guest experiences by delivering personalized, warm, and professional service throughout the guest journey. Acting as the main point of contact for guests, the role ensures that all requests, concerns, and special arrangements are handled efficiently while reflecting Accor's Heartist® culture and brand standards.</p> <h4>Key responsibilities</h4> <strong>Guest experience</strong><br> <li>Welcome guests with a warm, friendly, and professional attitude upon arrival.</li> <li>Ensure a smooth and personalized arrival, stay, and departure experience.</li> <li>Recognize and acknowledge all – Accor Live Limitless members, repeat guests, and VIP guests according to brand standards.</li> <li>Anticipate guest needs and provide proactive service to exceed expectations.</li> <li>Escort VIP guests when required and ensure all special arrangements are completed before arrival.</li> <strong>Guest services</strong><br> <li>Respond promptly and professionally to guest requests, inquiries, and complaints.</li> <li>Coordinate with Housekeeping, Engineering, Food & Beverage, Concierge, Reservations, and other departments to ensure seamless service delivery.</li> <li>Arrange guest amenities, celebrations, room preferences, transportation, restaurant reservations, and special requests.</li> <li>Maintain complete knowledge of hotel facilities, promotions, services, and local attractions to provide accurate recommendations.</li> <strong>Guest satisfaction</strong><br> <li>Resolve guest concerns efficiently, following up to ensure complete satisfaction.</li> <li>Record guest preferences, feedback, and incidents accurately in Opera Cloud or the hotel's Property Management System.</li> <li>Support the achievement of Guest Satisfaction Survey (GSS), TrustYou, Medallia, or other brand guest experience targets.</li> <li>Promote positive guest engagement and encourage guest loyalty.</li> <strong>Operational responsibilities</strong><br> <li>Review daily arrivals, departures, in-house guests, and VIP reports.</li> <li>Prepare welcome letters, amenities, and guest profiles before arrival.</li> <li>Ensure all guest information is handled confidentially in accordance with company policies.</li> <li>Maintain accurate records of guest interactions and follow-up actions.</li> <li>Promote hotel facilities, dining outlets, spa, and other services to enhance guest experience and hotel revenue.</li> <li>Assist with Front Office operations whenever required.</li> <strong>Health, safety & security</strong><br> <li>Comply with all hotel health, safety, hygiene, and security procedures.</li> <li>Report maintenance issues, hazards, and guest safety concerns immediately.</li> <li>Participate in emergency procedures and fire evacuation drills.</li> <strong>Sustainability</strong><br> <li>Support Accor's sustainability commitments by promoting environmentally responsible practices.</li> <li>Encourage responsible use of hotel resources including water, energy, and paper.</li> <li>Minimize waste and support recycling initiatives within the department.</li> <li>Participate in environmental awareness programs and sustainability activities.</li> <li>Ensure guest requests are fulfilled while supporting the hotel's environmental objectives whenever possible.</li> <h4>Qualifications</h4> <li>Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field is preferred.</li> <li>Minimum 1–2 years of experience in Guest Relations, Front Office, or Customer Service within a four- or five-star hotel.</li> <li>Experience with Opera PMS or Opera Cloud is an advantage.</li> <li>Excellent communication and interpersonal skills.</li> <li>Fluent in English; additional languages are highly desirable.</li> <li>Strong problem-solving and conflict-resolution abilities.</li> <li>Ability to remain calm under pressure and work flexible shifts, including weekends and public holidays.</li> <h4>Competencies</h4> <li>Guest passion</li> <li>Excellent communication skills</li> <li>Emotional intelligence</li> <li>Attention to detail</li> <li>Teamwork & collaboration</li> <li>Problem solving</li> <li>Time management</li> <li>Professional grooming & presentation</li> <li>Multitasking ability</li> <li>Cultural awareness</li> <li>Adaptability</li> <li>Integrity & confidentiality</li> <h4>Physical requirements</h4> <li>Ability to stand and walk for extended periods.</li> <li>Ability to lift light luggage or guest amenities when required.</li> <li>Flexibility to work rotating shifts, weekends, and public holidays.</li> <h4>Key performance indicators (KPIs)</h4> <li>Guest Satisfaction Score (GSS)</li> <li>TrustYou / Medallia performance</li> <li>Guest complaint resolution time</li> <li>ALL member recognition compliance</li> <li>VIP arrival readiness</li> <li>Guest feedback & online reviews</li> <li>Upselling & cross-selling performance</li> <li>Compliance with brand standards and SOPs</li> <li>Attendance and grooming compliance</li> <li>Sustainability compliance</li> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Build a great career with Socradar</strong></p><br><p>SOCRadar is poised for continued success with a relentless focus on innovation, global expansion, and feature-rich multifunctionality. Our mission is to empower organizations to stay ahead of evolving cyber threats. Enterprises around the world are increasingly selecting SOCRadar to achieve proactive security by understanding their attack surface and gaining automation-enabled visibility into surface, deep, and dark web. SOCRadar users leverage our expertise and investment in scalable, innovative Extended Threat Intelligence (XTI) solutions to protect their most valuable assets: brand reputation, employees, customers, and overall business operations.</p><br><p><strong>What will a Sales Development Representative | Outbound do?</strong></p><br><p>SOCRadar is seeking a highly motivated and results-driven Sales Development Representative (Outbound) to join our MEA team. As an SDR, you will be responsible for identifying and qualifying new business opportunities, helping to drive the initial stages of the sales process. You will play a critical role in building our sales pipeline and establishing strong relationships with prospective clients. This is an excellent opportunity for individuals who are passionate about technology, cybersecurity, and sales, and who thrive in a fast-paced and dynamic environment.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li><strong>Prospecting and Lead Generation:</strong> Identify and research potential clients within the MEA market through various channels such as cold calling, email campaigns, social media, and networking events.</li><li><strong>Lead Qualification:</strong> Conduct initial qualification of leads to assess their fit as potential customers, ensuring alignment with SOCRadar's target market and value proposition.</li><li><strong>Consultative Engagement:</strong> Communicate the features, benefits, and value of SOCRadar's products and services to potential customers, acting as a trusted advisor during the early stages of the sales process.</li><li><strong>Relationship Building:</strong> Establish and nurture strong relationships with key decision-makers and stakeholders, including C-level executives, IT managers, and security professionals.</li><li><strong>Pipeline Management:</strong> Maintain accurate and up-to-date records of all prospecting activities and customer interactions, and effectively manage the early stages of the sales pipeline.</li><li><strong>Collaboration:</strong> Work closely with the sales team to transition qualified leads and collaborate on strategic sales campaigns, including joint initiatives, events, and promotions.</li><li><strong>Market Intelligence:</strong> Stay informed on industry trends, the competitive landscape, and emerging technologies in the cybersecurity space to effectively position SOCRadar's solutions.</li><li><strong>Performance Metrics:</strong> Meet and exceed assigned targets for lead generation and qualified opportunities, consistently striving for personal and team success.</li><li><strong>Continuous Learning:</strong> Continuously develop your knowledge of SOCRadar's products, industry best practices, and sales techniques through training programs and self-study.</li><li><strong>Languages Proficiency: </strong>English &amp; Arabic is mandatory. </li></ul><p><strong>Note:</strong> Nothing in this job description restricts management’s right to assign or reassign additional duties and responsibilities to this job at any time.<br></p><br><p><strong>Qualifications:</strong></p><br><ul><li><strong>Education:</strong> Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).</li><li><strong>Experience:</strong> Proven track record of success in a sales development, business development, or lead generation role, preferably in the cybersecurity industry.</li><li><strong>Technical Knowledge:</strong> Familiarity with cybersecurity concepts, technologies, and industry trends is highly desirable.</li><li><strong>Excellent Communication:</strong> Strong verbal and written communication skills, with the ability to effectively engage with prospects and present complex ideas in a clear and concise manner.</li><li><strong>Persuasive Selling:</strong> Demonstrated ability to articulate the value proposition and create interest in complex solutions, using consultative and solution-based selling techniques.</li><li><strong>Goal-Oriented:</strong> Self-motivated individual with a strong drive for achieving targets and delivering results.</li><li><strong>Relationship Building:</strong> Exceptional interpersonal skills and the ability to build and maintain relationships with a diverse range of stakeholders.</li><li><strong>Organization and Time Management:</strong> Strong organizational skills with the ability to manage multiple priorities and deadlines effectively.</li><li><strong>Flexibility:</strong> Willingness to adapt to evolving market conditions and changing priorities within a dynamic startup environment.<br></li></ul><p><strong>What does SOCRadar offer teammates?</strong></p><br><p>• Talented and Experienced Teammates,</p><br><p>• Private Health Insurance,</p><br><p>• Remote working environment and flexible working arrangements </p><br><p>• SOCRadar Academy E-learning Platform, and annual educational budget</p><br><p>• Birthday Day off.</p><br><br> </div>

<p>Perform, coordinate and execute sales activities for assigned dealt accounts, overview and monitor the market and the competitors to ensure established Etihad sales targets are reached contributing to Etihad s profitability objectives achievement.</p><p>Establish, develop and maintain business relationships with assigned and prospective accounts to generate revenues for the organization using modern nurturing techniques.</p><p>Communicate and meet regularly with relevant accounts to inform about new products, services and promotions to increase sales in order to reach the expected sales target.</p><p>Build your status as a trusted advisor to ensure a long-lasting fruitful business relationship with major accounts.</p><p>Research, gather, share and analyze competitor, market and wider industry information to define the best-selling approach to increase Etihad market share and visibility.</p><p>Cooperate with global sales enablement to determine the best promotion sales techniques.</p><p>Communicate and regularly meet with accounts to inform about new products and promotions to ensure the best and most updated value proposal is timely communicated to the market.</p><p>Coordinate and draft contractual agreements with accounts to ensure customer requirements are captured effectively and in compliance with existing policies.</p><p>Interacting with various regional and HQ stakeholders.</p><p>Represent Etihad in client meetings or external events when required.</p><p>Lead and initiate the strategy in developing any new station/territories, be the primary point of contact for GSA (if any), Lead country or area commercial projects as defined by the department</p><p>To act as a coach/mentor for any new Sales Rep in the Country or Region, supporting the new joiner by establishing a training plan, accompanying them on initial client visits, supporting in familiarization with internal tools and processes, and being a day to day point of reference</p><p>Define, agree and execute plan of sales activity to ensure targets are reached using all the available tools, data and insights provided by Sales Strategy and Planning</p><p>Analyze the market potential to determine the value of existing and prospective customers in terms of sales opportunities and use the sales toolkit to convert them to Revenue premium.</p><p>Collect, review and consolidate information to support the identification of intervention areas for the regional business development to ensure sales target achievement and introduction of new products and services relevant to your customer.</p><p>Negotiate and manage commercial agreements with assigned accounts to ensure sales can be closed, respecting corporate guidelines and indications.</p><p>Complete all Etihad commercial training and act as a thought leader in your area of specialism.</p><p>Maintain the customer data current in Etihad s CRM tool.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree with 4 years of relevant experience in sales</p><p>Relevant commercial and analytical work experience</p><p>Ability to lead a team, including coaching and mentoring</p><p>Understanding of strategic topics and prioritization of projects</p><p>Ability to represent the station/country, including ability to collect, sort and present information to different audiences</p><p>Managing multiple stakeholders from various departments to achieve our goals</p><p>This position requires a mix of sales acumen, customer service excellence, and industry knowledge to effectively represent the airline and drive revenue</p>

<p><h4>Description</h4> <p>The Business Development Representative (SMB account growth focus) is responsible for driving revenue growth across ZainTECH’s SMB customer portfolio through account expansion, upselling, cross-selling, and new business development activities. The role combines SMB account management with proactive sales development, focusing on high-volume, short-cycle opportunities within the ICT and digital solutions space.</p> <p>Working closely with account managers and sales teams, the Business Development Representative plays a key role in accelerating pipeline generation, increasing customer engagement, and expanding existing customer relationships while identifying new SMB business opportunities across assigned markets.</p> <h4>Responsibilities:</h4> <strong>SMB Account Management & Growth</strong><br> <li>Own and manage a portfolio of SMB accounts, focusing on account growth, customer retention, upsell and cross-sell opportunities</li> <li>Build and maintain strong relationships with customer stakeholders to understand evolving business and technology requirements</li> <li>Conduct regular account reviews to identify expansion opportunities and position relevant ICT and digital solutions</li> <li>Drive revenue growth through the successful execution of upsell and cross-sell initiatives across assigned accounts</li> <br> <strong>Sales Development & New Business Generation</strong><br> <li>Identify and pursue new business opportunities within the SMB segment through outbound prospecting and lead generation activities</li> <li>Qualify opportunities by identifying customer requirements, decision-makers, budgets, timelines</li> <li>Maintain a healthy pipeline of short-cycle opportunities, ensuring consistent progression and deal closure</li> <li>Support pipeline acceleration and revenue generation initiatives across the SMB portfolio</li> <br> <strong>Pipeline & Sales Management</strong><br> <li>Manage multiple opportunities simultaneously within a high-volume sales environment</li> <li>Maintain accurate CRM records including pipeline updates, account activities, opportunity tracking, forecasting data</li> <li>Ensure strong pipeline hygiene and reporting accuracy within Salesforce or similar CRM platforms</li> <li>Consistently meet or exceed defined sales and activity KPIs</li> <br> <strong>Collaboration & Stakeholder Alignment</strong><br> <li>Collaborate closely with account managers and sales teams to align on account strategies, customer engagement plans, revenue growth opportunities</li> <li>Support broader sales initiatives and campaigns targeting SMB customers</li> <li>Coordinate with internal stakeholders to ensure smooth customer engagement and commercial alignment</li> <h4>Requirements</h4> <li>2–4 years of experience in B2B sales, SMB account management, inside sales, business development roles</li> <li>Experience within ICT, technology services, or digital solutions environments is preferred</li> <li>Proven track record in upselling, cross-selling, closing small to mid-sized deals</li> <li>Experience managing multiple accounts and short-cycle sales opportunities</li> <li>Familiarity with Salesforce or similar CRM platforms, sales engagement and prospecting tools</li> <li>Bachelor’s degree in business administration, marketing, sales, information technology, or a related field</li></p><p></p>

<p><h4>Description</h4> <p>The Sales Development Representative (SDR) is responsible for driving pipeline growth by identifying, engaging, and qualifying new business opportunities across target enterprise, corporate, and government segments. This role focuses on outbound prospecting, early-stage relationship building, and generating high-quality opportunities that contribute directly to revenue growth.</p> <p>The SDR will work closely with Account Managers and Sales teams to ensure qualified prospects are effectively progressed through the sales cycle, supporting ZainTECH’s expansion across key ICT solution areas.</p> <h4>Responsibilities:</h4> <p><strong>Pipeline generation & prospecting</strong><br> Drive outbound prospecting activities to generate qualified leads and new business opportunities.<br> Identify and research target accounts across enterprise, corporate, and public sector markets.<br> Execute structured outreach through calls, emails, and digital engagement channels.<br> Secure meetings and discovery sessions with key decision-makers and influencers.</p> <p><strong>Lead qualification & opportunity development</strong><br> Assess prospects based on business needs, buying intent, decision-making structure, and strategic fit.<br> Gather insights into customer environments, challenges, and future initiatives.<br> Maintain consistent follow-up to nurture prospects until qualified opportunities are created.</p> <p><strong>Sales collaboration</strong><br> Partner closely with Account Managers to transition qualified leads into active opportunities.<br> Provide detailed handover notes, including customer context, requirements, and engagement history.<br> Support broader sales initiatives aligned with ZainTECH’s ICT portfolio.</p> <p><strong>CRM & reporting</strong><br> Maintain accurate records within Salesforce CRM, including prospect activity, pipeline updates, and engagement outcomes.<br> Support reporting requirements and ensure data integrity across sales processes.</p> <h4>Requirements</h4> <ul> <li>2–3 years of experience in sales development, lead generation, or outbound B2B ICT sales.</li> <li>Experience prospecting across enterprise or government customer environments is preferred.</li> <li>Demonstrated ability to achieve activity targets and contribute to revenue pipeline growth.</li> <li>Experience using CRM platforms such as Salesforce.</li> <li>Familiarity with sales engagement tools and structured outreach methodologies.</li> <li>Strong written and verbal communication skills in English and Arabic.</li> <li>Excellent relationship-building and stakeholder engagement capabilities.</li> <li>Highly organized with strong time management and prioritization skills.</li> <li>Self-motivated, results-driven, and comfortable working in a fast-paced environment.</li> <li>Entrepreneurial mindset with a strong desire to learn and grow within technology sales.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Jeeny Jeeny is a mobile application that eases daily commuting and transportation.<br> Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions.<br> At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.<br> About the Role This role is a full-cycle B2B sales and account management position focused on pitching, closing, and activating corporate business accounts in Amman to drive usage and ride volume for Jeeny’s commercial mobility platform.<br> Key Responsibilities: Business Development: Research, identify, and proactively pitch Jeeny's specialised mobility solutions to prospective business partners.<br> Relationship Management: Act as the primary point of contact for business accounts, ensuring their transportation and booking needs are consistently met.<br> Deal Negotiation: Own the sales process from initial introduction to contract finalisation, delivering presentations alongside preparing pitch decks.<br> Pipeline Building: Build and maintain a strong pipeline of opportunities aligned with company objectives.<br> Cross-Functional Alignment: Work closely with the operations team to ensure a smooth transition and on-boarding experience for new business accounts.<br> Why Join Jeeny?<br> Be part of one of the leading mobility platforms in the region.<br> Work in a dynamic and collaborative environment.<br> Opportunity to lead impactful finance initiatives and process improvements.<br> Career growth and professional development opportunities.<br> 2- 4 years of B2B sales or account management experience (prior work in corporate travel, SaaS, or logistics is a strong asset).<br> Fluency in English and Arabic is highly preferred to effectively navigate diverse business landscapes.<br> Exceptional negotiation, communication, and client presentation skills alongside solid experience in creating powerful presentations.<br> A highly motivated, goal-oriented professional who thrives in a dynamic, high-growth startup environment.<br> Advanced skills in Excel, reporting, and performance tracking</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span>تحÙÙÙ ÙبÙعات ÙÙتازة ÙÙ Ø®Ùا٠تÙزÙع ÙÙتجات اÙØ´ÙÙÙÙØ§ØªØ©Ø Ø§ÙبسÙÙÙØªØ Ø§ÙØ´ÙØ¨Ø³Ø ÙاÙØ­ÙÙÙات عÙÙ ÙÙاط اÙبÙع اÙÙستÙدÙØ©Ø ÙبÙاء عÙاÙات ÙتÙÙØ© Ùع اÙعÙÙاء.</span><br><span>​اÙÙÙا٠ÙاÙÙسؤÙÙÙات اÙرئÙسÙØ©:</span><br><span>​اÙبÙع ÙاÙتÙزÙع: زÙارة اÙعÙÙاء اÙحاÙÙÙÙ ÙاÙÙحتÙÙÙ٠بشÙ٠دÙر٠ÙتغطÙØ© اÙخطÙØ· اÙبÙعÙØ© اÙÙحددة.</span><br><span>​Ùتح أسÙا٠جدÙدة: اÙبحث اÙÙستÙر ع٠ÙÙاÙØ° بÙع جدÙدة ÙزÙادة اÙحصة اÙسÙÙÙØ© ÙÙÙÙتجات.</span><br><span>​اÙعرض ÙاÙترÙÙج: اÙتأÙد Ù٠عرض اÙÙÙتجات بشÙ٠جذاب داخ٠اÙÙØ­Ùات ÙÙتابعة تÙارÙØ® اÙصÙاحÙØ©.</span><br><span>​اÙتحصÙÙ: تحصÙ٠اÙÙستحÙات اÙÙاÙÙØ© ÙÙشرÙØ© ÙÙÙا٠ÙÙسÙاسات اÙائتÙاÙÙØ© اÙÙتبعة.</span><br><span>​اÙتÙارÙر: تÙدÙ٠تÙارÙر ÙÙÙÙØ© ÙأسبÙعÙØ© ع٠اÙÙبÙØ¹Ø§ØªØ Ø§ÙÙØ±ØªØ¬Ø¹Ø§ØªØ ÙÙÙاحظات اÙعÙÙاء.</span><br><span>​اÙشرÙØ· ÙاÙÙؤÙÙات اÙÙØ·ÙÙبة:</span><br><span>​اÙخبرة: خبرة Ùا تÙ٠ع٠سÙتÙÙ (2) ÙÙÙÙدÙب ÙبÙعات ÙÙداÙÙ.</span><br><span>​Ø®ÙÙÙØ© اÙÙطاع: خبرة Ùحددة Ù٠شرÙات تÙزÙع (اÙسÙاÙØ±Ø Ø§ÙØ´ÙÙÙÙØ§ØªØ©Ø Ø§ÙبسÙÙÙØªØ Ø§ÙØ´ÙØ¨Ø³Ø Ø£Ù Ø§ÙسÙاÙات).</span><br><span>​ÙÙارات بÙعÙØ© ÙتÙاÙضÙØ© ÙÙتازة Ùع اÙÙدرة عÙ٠اÙØ¥ÙÙاع.</span><br><span>​اÙÙباÙØ© Ùحس٠اÙÙظÙر ÙاÙÙدرة عÙ٠اÙتعاÙÙ Ùع ÙختÙ٠أÙÙاط اÙعÙÙاء.</span><br><span>​رخصة ÙÙادة سارÙØ© اÙÙÙعÙÙ</span><br><br></span><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span>تحÙÙÙ ÙبÙعات ÙÙتازة ÙÙ Ø®Ùا٠تÙزÙع ÙÙتجات اÙØ´ÙÙÙÙØ§ØªØ©Ø Ø§ÙبسÙÙÙØªØ Ø§ÙØ´ÙØ¨Ø³Ø ÙاÙØ­ÙÙÙات عÙÙ ÙÙاط اÙبÙع اÙÙستÙدÙØ©Ø ÙبÙاء عÙاÙات ÙتÙÙØ© Ùع اÙعÙÙاء.</span><br><span>​اÙÙÙا٠ÙاÙÙسؤÙÙÙات اÙرئÙسÙØ©:</span><br><span>​اÙبÙع ÙاÙتÙزÙع: زÙارة اÙعÙÙاء اÙحاÙÙÙÙ ÙاÙÙحتÙÙÙ٠بشÙ٠دÙر٠ÙتغطÙØ© اÙخطÙØ· اÙبÙعÙØ© اÙÙحددة.</span><br><span>​Ùتح أسÙا٠جدÙدة: اÙبحث اÙÙستÙر ع٠ÙÙاÙØ° بÙع جدÙدة ÙزÙادة اÙحصة اÙسÙÙÙØ© ÙÙÙÙتجات.</span><br><span>​اÙعرض ÙاÙترÙÙج: اÙتأÙد Ù٠عرض اÙÙÙتجات بشÙ٠جذاب داخ٠اÙÙØ­Ùات ÙÙتابعة تÙارÙØ® اÙصÙاحÙØ©.</span><br><span>​اÙتحصÙÙ: تحصÙ٠اÙÙستحÙات اÙÙاÙÙØ© ÙÙشرÙØ© ÙÙÙا٠ÙÙسÙاسات اÙائتÙاÙÙØ© اÙÙتبعة.</span><br><span>​اÙتÙارÙر: تÙدÙ٠تÙارÙر ÙÙÙÙØ© ÙأسبÙعÙØ© ع٠اÙÙبÙØ¹Ø§ØªØ Ø§ÙÙØ±ØªØ¬Ø¹Ø§ØªØ ÙÙÙاحظات اÙعÙÙاء.</span><br><span>​اÙشرÙØ· ÙاÙÙؤÙÙات اÙÙØ·ÙÙبة:</span><br><span>​اÙخبرة: خبرة Ùا تÙ٠ع٠سÙتÙÙ (2) ÙÙÙÙدÙب ÙبÙعات ÙÙداÙÙ.</span><br><span>​Ø®ÙÙÙØ© اÙÙطاع: خبرة Ùحددة Ù٠شرÙات تÙزÙع (اÙسÙاÙØ±Ø Ø§ÙØ´ÙÙÙÙØ§ØªØ©Ø Ø§ÙبسÙÙÙØªØ Ø§ÙØ´ÙØ¨Ø³Ø Ø£Ù Ø§ÙسÙاÙات).</span><br><span>​ÙÙارات بÙعÙØ© ÙتÙاÙضÙØ© ÙÙتازة Ùع اÙÙدرة عÙ٠اÙØ¥ÙÙاع.</span><br><span>​اÙÙباÙØ© Ùحس٠اÙÙظÙر ÙاÙÙدرة عÙ٠اÙتعاÙÙ Ùع ÙختÙ٠أÙÙاط اÙعÙÙاء.</span><br><span>​رخصة ÙÙادة سارÙØ© اÙÙÙعÙÙ</span><br><br></span><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries.<br> We help organizations implement and evolve technology solutions that are secure, reliable, and built to support long-term business needs.<br> Within our Information Technology and Services practice, we work closely with customers to deliver high-quality outcomes across complex enterprise environments.<br> As a Delivery Manager, you will play a central role in driving the successful delivery of Oracle APEX-based insurance and enterprise applications.<br> This role is focused on delivery ownership, coordination, and accountability, ensuring projects move forward with the right structure, visibility, and operational discipline.<br> You will work across customer, product, development, QA, and implementation teams to keep delivery on track, maintain quality standards, and support strong client relationships throughout the lifecycle.<br> Responsibilities Oversee and manage the end-to-end software delivery lifecycle, ensuring adherence to SLAs and client expectations.<br> Lead, mentor, and develop delivery team leads and developer teams.<br> Coordinate with cross-functional teams to deliver business outcomes.<br> Identify process improvements and implement best practices.<br> Manage budgets and resource allocation tied to delivery schedules.<br> Build strong client relationships and provide status reporting, dashboards, and timeline updates.<br> Manage delivery execution for Oracle APEX implementation, customization, enhancement, integration, and support projects.<br> Coordinate scope, schedule, resources, dependencies, risks, and priorities across customers, product, development, QA, and implementation teams.<br> Ensure deliverables are planned, tracked, reviewed, and delivered to agreed quality standards and contractual commitments.<br> Monitor progress, identify blockers, manage escalations, and resolve risks and issues.<br> Facilitate alignment across requirements, design, implementation readiness, testing, deployment, and post-go-live support.<br> Review project status, RAID logs, resource utilization, change requests, acceptance criteria, and delivery KPIs.<br> Support customer communication, steering meetings, and formal handovers.<br> Ensure lessons learned, documentation, release notes, deployment plans, and support transition materials are prepared.<br> Promote delivery governance, continuous improvement, and consistent project execution practices.<br> Class A Health Insurance QualificationsEducational qualifications Bachelor’s degree in computer science, Software Engineering, Information Systems, Computer Engineering, or a related technical field.<br> Project management education or equivalent professional training is a must.<br> Experience needed 10-12 years of experience in software delivery management, implementation management, project management, or customer-facing technology delivery.<br> Previous experience in managing multiple teams across the SDLC in Waterfall and Agile environments.<br> Previous experience in the insurance field is a plus.<br> Trainings/ Certificates PMP, PRINCE2, Agile/Scrum, or equivalent certification is preferred.<br> ITIL Foundation certification is preferred.<br> Training in customer communication, risk management, UAT, and release governance is preferred.<br> Technical Qualifications Knowledge of Oracle APEX product delivery lifecycle and implementation concepts, and Oracle Forms and Reports delivery lifecycle and implementation concepts.<br> Experience with project planning, scope management, risk management, issue tracking, and stakeholder communication.<br> Working knowledge of SQL/PLSQL, system integrations, application testing, deployment processes, and production support.<br> Knowledge of UAT, go-live readiness, cutover planning, and handover practices.<br> Experience with customer-facing communication, reporting, governance, and escalation management.<br> Eligible to work in Jordan.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Additional information R-4328 F-4903</p> </div>

<p><h4>Company Overview</h4> <p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. We help organizations implement and evolve technology solutions that are secure, reliable, and built to support long-term business needs. Within our Information Technology and Services practice, we work closely with customers to deliver high-quality outcomes across complex enterprise environments.</p> <br> <h4>Role Summary</h4> <p>As a Delivery Manager, you will play a central role in driving the successful delivery of Oracle APEX-based insurance and enterprise applications. This role is focused on delivery ownership, coordination, and accountability, ensuring projects move forward with the right structure, visibility, and operational discipline. You will work across customer, product, development, QA, and implementation teams to keep delivery on track, maintain quality standards, and support strong client relationships throughout the lifecycle.</p> <br> <h4>Responsibilities</h4> <li>Oversee and manage the end-to-end software delivery lifecycle, ensuring adherence to SLAs and client expectations.</li> <li>Lead, mentor, and develop delivery team leads and developer teams.</li> <li>Coordinate with cross-functional teams to deliver business outcomes.</li> <li>Identify process improvements and implement best practices.</li> <li>Manage budgets and resource allocation tied to delivery schedules.</li> <li>Build strong client relationships and provide status reporting, dashboards, and timeline updates.</li> <li>Manage delivery execution for Oracle APEX implementation, customization, enhancement, integration, and support projects.</li> <li>Coordinate scope, schedule, resources, dependencies, risks, and priorities across customers, product, development, QA, and implementation teams.</li> <li>Ensure deliverables are planned, tracked, reviewed, and delivered to agreed quality standards and contractual commitments.</li> <li>Monitor progress, identify blockers, manage escalations, and resolve risks and issues.</li> <li>Facilitate alignment across requirements, design, implementation readiness, testing, deployment, and post-go-live support.</li> <li>Review project status, RAID logs, resource utilization, change requests, acceptance criteria, and delivery KPIs.</li> <li>Support customer communication, steering meetings, and formal handovers.</li> <li>Ensure lessons learned, documentation, release notes, deployment plans, and support transition materials are prepared.</li> <li>Promote delivery governance, continuous improvement, and consistent project execution practices.</li> <br> <h4>Requirements</h4> <h4>Qualifications</h4> <p><strong>Educational qualifications</strong></p> <li>Bachelor’s degree in computer science, software engineering, information systems, computer engineering, or a related technical field.</li> <li>Project management education or equivalent professional training is a must.</li> <br> <p><strong>Experience needed</strong></p> <li>10-12 years of experience in software delivery management, implementation management, project management, or customer-facing technology delivery.</li> <li>Previous experience in managing multiple teams across the SDLC in Waterfall and Agile environments.</li> <li>Previous experience in the insurance field is a plus.</li> <br> <p><strong>Trainings / Certificates</strong></p> <li>PMP, PRINCE2, Agile/Scrum, or equivalent certification is preferred.</li> <li>ITIL Foundation certification is preferred.</li> <li>Training in customer communication, risk management, UAT, and release governance is preferred.</li> <br> <p><strong>Technical Qualifications</strong></p> <li>Knowledge of Oracle APEX product delivery lifecycle and implementation concepts, and Oracle Forms and Reports delivery lifecycle and implementation concepts.</li> <li>Experience with project planning, scope management, risk management, issue tracking, and stakeholder communication.</li> <li>Working knowledge of SQL/PLSQL, system integrations, application testing, deployment processes, and production support.</li> <li>Knowledge of UAT, go-live readiness, cutover planning, and handover practices.</li> <li>Experience with customer-facing communication, reporting, governance, and escalation management.</li> <li>Eligible to work in Jordan.</li> <br> <h4>Benefits</h4> <li>Class A health insurance</li></p><p></p>

<p><h4>Position summary</h4> <p>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that makes transactions feel like part of the experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).</p> <p>Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience. Previous experience in a food and beverage environment preferred.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p> <p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>