وظائف موظف حجز - العقبة الأردن

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.</p> <p> </p> <p>No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists to get it right for our guests and our business each and every time.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> <p> </p> </div> <div> </div> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>

<p><b>POSITION SUMMARY&nbsp;</b></p><p><br></p><p>Receive and distribute incoming faxes to appropriate personnel and guests. Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up to ensure problem is corrected. Transmit information or documents using a computer, mail, or facsimile machine. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Provide assistance to coworkers, ensuring they understand their tasks. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; and thank guests with genuine appreciation. Answer guest questions regarding property services/features and hours of operation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Provide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request, preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation, coordinating with the front desk to prepare the VIP rooms, checking the room key and briefly double checking if every detail is up to the guest expectation and request, coordinate with front desk to escort early arrivals, be present upon the guests check in to anticipate the guests needs, complete the butler flags which were put into local systems by the reservation, sales and other departments, and send pre-arrival emails. Coordinate with the front desk to escort the VIP to their rooms, work closely with the Guest Services and Engineering departments on requests, pick up laundry request from guests, follow up on laundry delivery and return laundry to the guest promptly.</p> <p> </p> <p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<p> <strong>ASSISTANT FRONT OFFICE MANAGER</strong> </p> <p>Cloud 7 Residence<strong> </strong>Ayla AQABA</p> <p> </p> <p> <strong>ABOUT KERTEN HOSPITALITY</strong> </p> <p> Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food &amp; Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International &amp; local travellers. The Group s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.</p> <p> </p> <p> Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of <strong>Connection, Curation, Innovation, and Leading the Way</strong>.</p> <p> </p> <p> <strong>ABOUT THE PROPERTY</strong> </p> <p> Cloud 7 Residence Aqaba is a vibrant, lifestyle-driven waterfront destination set within the heart of Ayla Marina Village, designed for the next generation of travelers seeking space, comfort, and connection. The property features 75 fully serviced residences, ranging from one to four bedrooms and a luxurious presidential villa, combining Asian and Mediterranean-inspired interiors with modern, fully equipped living spaces. Surrounded by a dynamic ecosystem of dining, retail, and leisure, guests enjoy direct access to a wide range of experiences including beach clubs, water sports, golf courses, and adventure parks. Set along a stunning turquoise lagoon on the Red Sea, the destination blends residential comfort with a lively community atmosphere, offering private terraces, marina views, and a seamless mix of relaxation and activity.</p> <p> <strong>Location:</strong> Located in Aqaba, Jordan s only coastal city on the Red Sea, Cloud7 Residence Ayla Aqaba sits within the prestigious Ayla Oasis development, just 3.1 km from the city center and only 150 meters from the beach. The destination offers easy access to iconic attractions such as Petra (2 hours away) and Wadi Rum (50 minutes away), while King Hussein International Airport is just 8 km from the property, ensuring convenient connectivity for both regional and international travelers.</p> <p> </p> <strong>ABOUT THE ROLE</strong> KEY RESPONSIBILITIES <p> Support the Front Office Manager in overseeing daily front office operations, including reception, reservations, and guest relations.</p> <p> Supervise front office team during shifts, ensuring smooth operations and high service standards.</p> <p> Ensure efficient check-in and check-out processes, accurate billing, and proper handling of guest accounts.</p> <p> Handle guest requests, feedback, and complaints professionally, ensuring guest satisfaction.</p> <p> Coordinate with Housekeeping and other departments to ensure seamless guest experience.</p> <p> Monitor daily operations, occupancy, and reports, escalating issues when necessary.</p> <p> Support training and development of front office team members.</p><p><strong>Desired Candidate Profile</strong></p><ul> <li> <p>Bachelor's degree in Hospitality Management or a related field preferred.</p> </li> <li> <p>3 5 years of experience in front office operations, including supervisory experience.</p> </li> <li> <p>Good knowledge of PMS systems (Opera, Fidelio, or similar).</p> </li> <li> <p>Strong customer service and problem-solving skills.</p> </li> <li> <p>Excellent communication and interpersonal skills.</p> </li> <li> <p>Ability to lead and support a team in a fast-paced environment.</p> </li> <li> <p>Strong organizational and multitasking abilities.</p> </li> <li> <p>Professional, detail-oriented, and guest-focused approach.</p> </li> <li> <p>Fluent in English; Arabic is an advantage.</p> </li> </ul>