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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Functions as the leader of the property’s sales department for W Amman, The S Regis Amman, Al Manara A luxury Collection Aqaba and the Westin Aqaba properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>Required:<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br>Preferred:<br>• 4 year college degree.<br>• Demonstrated skills in supervising a team.<br>• Lodging sales experience.<br>• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.&nbsp;<br>CORE WORK ACTIVITIES<br>Managing Sales Activities<br>• Manages the development of a strategic account plan for the demand generators in the market.<br>• Manages the property's reactive and proactive sales efforts.<br>• Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.<br>• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.<br>• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.<br>• Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.<br>• Attends sales strategy meetings to provide input on weekly and overall sales strategy.<br>• Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.<br>• Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.<br>• Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.<br>• Serves as the sales contact for customers; serves as the customer advocate.<br>• Serves as hotel authority on sales processes and sales contracts.<br>• Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.<br>• Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.<br>• Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.<br>• Supports the General Manager by coordinating crisis communications.<br>• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>• Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).<br>• Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.<br>• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.<br>• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.<br>• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives.<br>• Interfaces with regional marketing communications for regional and national promotions pull through.<br>• Performs other duties, as assigned, to meet business needs.<br>Building Successful Relationships<br>• Develops strong partnerships with local organizations to further increase brand/product awareness.<br>• Develops and manages internal key stakeholder relationships.<br>• Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.<br>• Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Leadership<br>• Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.<br>• Develops sales goals and strategies and verifies alignment with the brand business strategy.<br>• Executes the sales strategy in order to meet individual booking goals for both self and staff.<br>• Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.<br>• Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.<br>• Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.<br>• Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.<br>• Creates effective structures, processes, jobs and performance management systems are in place.<br>• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.<br>• Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.<br>• Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR.<br>• Supports tools and training resources to educate sales associates on winning catering solutions.<br>• Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales &amp; marketing talent; works with HR to anticipate future talent needs based on business growth plans.<br>• Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.<br>• Transfers functional knowledge and develops group sales skills of other discipline managers.<br>• Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.<br>• Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.<br>• Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br>Business Development Manager<br><br>Job Scope <br></span><p>The Business Development Manager is accountable for researching and identifying new opportunities to grow, develop business and propose new potential deals while leading on projects from introduction to implementation. S/He studies financial impacts, reviews the organization positioning, analyzes market trends and forges strong relationships with internal and external stakeholders.</p><br><br><br>Main Duties and Responsibilities <br><p><span><strong>1.</strong> Identify, develop, and secure new business opportunities within the hospitality sector, across Jordan, the Levant region, and GCC markets, including hotels, hotel chains, resorts, restaurants, cafés, catering companies, and entertainment venues.</span></p><br> <p><span>2. Drive sales growth for the Hospitality Business Unit by promoting hospitality technology solutions, including Property Management Systems (PMS), Point of Sale (POS), inventory and procurement solutions, guest experience platforms, mobility solutions, and hospitality infrastructure services.</span><br><span><strong>3.</strong> Build and maintain strong relationships with hotel owners, general managers, F&amp;B directors, IT managers, corporate hospitality groups, and other key decision-makers across Jordan, the Levant region, and GCC markets.</span><br><span><strong>4.</strong> Develop and execute strategic account plans to increase market penetration and expand JDS's presence within the hospitality sector.</span><br><span><strong>5.</strong> Identify opportunities to cross-sell JDS solutions across other business units, including cloud services, cybersecurity, networking, data center solutions, managed services, ERP, and AI and digital transformation initiatives.</span><br><span><strong>6.</strong> Conduct market research and competitor analysis to identify emerging hospitality trends, customer needs, and new revenue opportunities.</span><br><span><strong>7.</strong> Prepare and deliver compelling customer presentations, business proposals, and solution demonstrations tailored to hospitality clients.</span><br><span><strong>8.</strong> Manage the complete sales cycle from lead generation to opportunity qualification, proposal submission, negotiation, contract closure, and account growth.</span><br><span><strong>9.</strong> Collaborate with pre-sales, technical, and project delivery teams to design comprehensive solutions that address customer business objectives.</span><br><span><strong>10.</strong> Establish strategic partnerships with hospitality technology vendors, consultants, operators, and industry associations to strengthen market positioning.</span><br><span><strong>11.</strong> Maintain an accurate sales pipeline, forecasts, and business development reports, ensuring achievement of annual sales targets and profitability objectives.</span><br><span><strong>12. </strong>Participate in industry events, exhibitions, hospitality conferences, and networking activities to generate leads and enhance brand visibility.</span><br><span><strong>13.</strong> Monitor customer satisfaction and ensure successful post-sales engagement, identifying opportunities for additional business and long-term partnerships.</span><br><span><strong>14.</strong> Stay updated on hospitality technology innovations, operational best practices, and digital transformation trends impacting hotels and F&amp;B operations. </span></p><br><br><br>Preferred Qualifications <br><p>• Bachelor's degree in business administration, Hospitality Management, Information Technology, or a related field.<br>• Strong experience within the hospitality industry, hospitality technology, hotel operations, or F&amp;B solutions.<br>• Proven track record of achieving sales targets and developing strategic customer relationships.<br>• Excellent presentation, negotiation, and communication skills.<br>• Ability to engage with C-level executives and hotel management teams.<br>• Familiarity with hospitality solutions such as Oracle Hospitality, PMS, POS, ERP, CRM, cloud, and IT infrastructure solutions is highly desirable.</p><br><br><br>Education <br><p>Bachelor’s degree in Business Administration or any other related field.</p><br><br><br>Experience <br><p>5-10 years of experience in business development, sales, or account management.</p><br> <p>#LI-SK</p><br><br><br><br> </div>

<p><h4>Description</h4> <p>We’re looking for a hands-on AI Automation Engineer to help us design, build, and deploy intelligent business systems that combine automation, AI, and modern digital tools.</p> <p>You’ll work across process automation, AI agents, workflow orchestration, integrations, and business transformation initiatives for both internal teams and client projects.</p> <p>This is a highly practical role where you'll use AI, automation platforms, APIs, and no-code/low-code tools to eliminate manual work, improve operational efficiency, and create scalable business solutions.</p> <ul> <li>Design, build, and deploy AI-powered workflows using platforms such as n8n, Make, Zapier, and similar tools</li> <li>Build AI agents that automate customer service, operations, sales, reporting, and internal business processes</li> <li>Integrate Large Language Models (OpenAI, Claude, Gemini, and others) into business workflows and applications</li> <li>Design and implement Retrieval-Augmented Generation (RAG) solutions using company documents, knowledge bases, and structured data</li> <li>Connect business systems including CRMs, ERPs, databases, communication platforms, and third-party applications through APIs and webhooks</li> <li>Develop AI-powered assistants, chatbots, and internal copilots for business users</li> <li>Build automated reporting, monitoring, and business intelligence workflows</li> <li>Conduct workflow discovery sessions and identify automation opportunities across departments</li> <li>Create technical documentation, architecture diagrams, and deployment guidelines</li> <li>Test, troubleshoot, optimize, and maintain automation systems to ensure reliability and scalability</li> <li>Collaborate with designers, strategists, and developers to deliver AI-powered business solutions</li> </ul> <h4>Requirements</h4> <ul> <li>Have 3+ years of experience building workflow automation, integrations, or digital business systems</li> <li>Have hands-on experience with n8n, Make.com, Zapier, or similar automation platforms</li> <li>Have built AI-powered workflows using OpenAI, Claude, Gemini, Anthropic, or similar AI technologies</li> <li>Understand prompt engineering, AI orchestration, and agent-based systems</li> <li>Have experience working with APIs, webhooks, OAuth authentication, and third-party integrations</li> <li>Can connect and automate platforms such as Airtable, Notion, HubSpot, Salesforce, Google Workspace, Microsoft 365, and similar tools</li> <li>Have experience working with structured and unstructured data</li> <li>Have basic programming knowledge in JavaScript, Python, or TypeScript</li> <li>Have experience with LangChain, LangGraph, CrewAI, OpenAI Assistants API, MCP (Model Context Protocol), or similar AI frameworks</li> <li>Have worked with vector databases such as Pinecone, Weaviate, Chroma, or similar knowledge retrieval systems</li> <li>Have experience with Supabase, PostgreSQL, Docker, or other modern backend technologies</li> <li>Have built customer service, sales, HR, finance, or operations AI agents</li> <li>Have experience building AI-powered knowledge management systems, enterprise search solutions, or RAG-based applications</li> <li>Think in systems and enjoy simplifying complex business processes</li> <li>Communicate clearly and take ownership of delivery</li> <li>Have strong troubleshooting and problem-solving skills</li> <li>Are comfortable working directly with clients and stakeholders</li> <li>Can deliver production-ready AI and automation solutions that create measurable operational efficiencies</li> <li>Have a track record of reducing manual processes through intelligent automation</li> <li>Can design scalable automation frameworks that can be reused across multiple projects and clients</li> <li>Continuously identify opportunities to introduce AI and automation into business operations</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Remote junior AI engineer – computer vision<br> Location: Remote<br> Employment type: Full-time (8 hours) remotely<br> Experience level: Junior (5+ years)</p> <p>InnovationTeam is a forward-thinking technology company that delivers advanced AI and data-driven solutions across multiple industries. We are currently seeking a junior AI engineer – computer vision to join our AI engineering team.</p> <p>As a junior computer vision engineer at InnovationTeam, you will be responsible for designing, developing, and deploying vision-based AI systems for real-world, production environments. You will work closely with cross-functional teams to build scalable image and video analytics solutions.</p> <p>This position requires strong expertise in computer vision, deep learning, and software engineering. The ideal candidate is technically strong, self-driven, and experienced in taking AI models from research to production.</p> <p>At InnovationTeam, we foster a culture of innovation, collaboration, and technical excellence, offering an environment where junior engineers can make a meaningful impact.</p> <h4>Role overview</h4> <p>We are seeking a skilled AI engineer with a strong focus on computer vision to develop, optimize, and deploy vision-based AI solutions. The role involves working on real-world image and video analytics problems and delivering production-ready AI systems.</p> <h4>Requirements</h4> <ul> <li>Develop and train computer vision models for image and video analysis.</li> <li>Implement solutions for object detection, image classification, segmentation, and tracking.</li> <li>Prepare and manage datasets, including data cleaning, labelling, and augmentation.</li> <li>Optimize models for GPU performance, inference speed, and scalability.</li> <li>Deploy AI models into production using APIs and containerized services.</li> <li>Integrate computer vision models with broader AI and analytics platforms.</li> <li>Collaborate with software engineers, data scientists, and product teams.</li> <li>Maintain documentation and ensure code quality and reproducibility.</li> </ul> <h4>Required skills & qualifications</h4> <ul> <li>Minimum 2 years of hands-on experience in AI / machine learning / deep learning with a focus on computer vision.</li> <li>Master’s degree in computer science, software engineering, artificial intelligence, engineering, or a related field.</li> <li>Strong knowledge of computer vision concepts and algorithms.</li> <li>Practical experience with CNN-based models and modern CV architectures.</li> <li>Proficiency in Python and common ML/CV libraries (PyTorch or TensorFlow, OpenCV).</li> <li>Experience with object detection and segmentation frameworks (e.g., YOLO, Detectron2).</li> <li>Understanding of model evaluation, metrics, and performance optimization.</li> <li>Experience deploying models in cloud or on-prem environments.</li> <li>Familiarity with Docker and basic MLOps practices.</li> <li>Excellent English communication skills (written and spoken).</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience with video analytics or real-time inference.</li> <li>Exposure to vision transformers or multimodal AI.</li> <li>Experience with GPU-based training and inference.</li> <li>Knowledge of cloud platforms (OCI, AWS, Azure, or GCP).</li> <li>Background in domains such as healthcare, smart cities, or industrial AI.</li> </ul> <h4>Benefits</h4> <ul> <li>Work on practical, production-grade computer vision solutions.</li> <li>Access to GPU infrastructure and modern AI tooling.</li> <li>Collaborative, engineering-focused work environment.</li> <li>Opportunities for growth and advanced AI exposure.</li> <li>Competitive compensation package.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Remote junior AI engineer – computer vision<br> Location: Remote<br> Employment type: Full-time (8 hours) remotely<br> Experience level: Junior (5+ years)</p> <p>InnovationTeam is a forward-thinking technology company that delivers advanced AI and data-driven solutions across multiple industries. We are currently seeking a junior AI engineer – computer vision to join our AI engineering team.</p> <p>As a junior computer vision engineer at InnovationTeam, you will be responsible for designing, developing, and deploying vision-based AI systems for real-world, production environments. You will work closely with cross-functional teams to build scalable image and video analytics solutions.</p> <p>This position requires strong expertise in computer vision, deep learning, and software engineering. The ideal candidate is technically strong, self-driven, and experienced in taking AI models from research to production.</p> <p>At InnovationTeam, we foster a culture of innovation, collaboration, and technical excellence, offering an environment where junior engineers can make a meaningful impact.</p> <h4>Role overview</h4> <p>We are seeking a skilled AI engineer with a strong focus on computer vision to develop, optimize, and deploy vision-based AI solutions. The role involves working on real-world image and video analytics problems and delivering production-ready AI systems.</p> <h4>Requirements</h4> <ul> <li>Develop and train computer vision models for image and video analysis.</li> <li>Implement solutions for object detection, image classification, segmentation, and tracking.</li> <li>Prepare and manage datasets, including data cleaning, labelling, and augmentation.</li> <li>Optimize models for GPU performance, inference speed, and scalability.</li> <li>Deploy AI models into production using APIs and containerized services.</li> <li>Integrate computer vision models with broader AI and analytics platforms.</li> <li>Collaborate with software engineers, data scientists, and product teams.</li> <li>Maintain documentation and ensure code quality and reproducibility.</li> </ul> <h4>Required skills & qualifications</h4> <ul> <li>Minimum 2 years of hands-on experience in AI / machine learning / deep learning with a focus on computer vision.</li> <li>Master’s degree in computer science, software engineering, artificial intelligence, engineering, or a related field.</li> <li>Strong knowledge of computer vision concepts and algorithms.</li> <li>Practical experience with CNN-based models and modern CV architectures.</li> <li>Proficiency in Python and common ML / CV libraries (PyTorch or TensorFlow, OpenCV).</li> <li>Experience with object detection and segmentation frameworks (e.g., YOLO, Detectron2).</li> <li>Understanding of model evaluation, metrics, and performance optimization.</li> <li>Experience deploying models in cloud or on-prem environments.</li> <li>Familiarity with Docker and basic MLOps practices.</li> <li>Excellent English communication skills (written and spoken).</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience with video analytics or real-time inference.</li> <li>Exposure to vision transformers or multimodal AI.</li> <li>Experience with GPU-based training and inference.</li> <li>Knowledge of cloud platforms (OCI, AWS, Azure, or GCP).</li> <li>Background in domains such as healthcare, smart cities, or industrial AI.</li> </ul> <h4>Benefits</h4> <ul> <li>Work on practical, production-grade computer vision solutions.</li> <li>Access to GPU infrastructure and modern AI tooling.</li> <li>Collaborative, engineering-focused work environment.</li> <li>Opportunities for growth and advanced AI exposure.</li> <li>Competitive compensation package.</li> </ul></p><p></p>

<p><h4>About the company</h4> <p>The company is a multinational IT consulting and digital transformation solutions provider, supporting government entities, telecom operators, and enterprise clients across the Middle East. It specializes in helping organizations modernize operations, improve collaboration, and deliver scalable technology initiatives through consulting, implementation, integration, managed services, and training.</p> <p>With strong expertise across enterprise digital transformation, DevOps, IT service management, enterprise service management, and collaboration platforms, the company partners with leading technology vendors to deliver practical, measurable, and enterprise-ready solutions.</p> <h4>About the role</h4> <p>We are looking for a senior product designer with strong experience designing intuitive, user-centric web and mobile applications, with the ability to work seamlessly across both LTR and RTL layouts.</p> <p>The ideal candidate will have a proven track record in UX/UI design, supported by a strong portfolio that demonstrates the ability to turn complex product requirements into clean, functional, and engaging user experiences. They should be able to brainstorm fresh ideas, proactively recommend best-practice user flows, and bring a senior-level product mindset to each stage of the design process.</p> <p>You should be confident working across the full design lifecycle, from research and discovery through to wireframing, prototyping, user flows, usability testing, and design iteration. Strong hands-on experience with tools such as Figma, Sketch, Adobe XD, or similar design platforms is expected, along with experience owning, maintaining, and scaling design systems across digital products.</p> <p>This role requires someone who can understand user needs, translate feedback into practical design improvements, and adapt quickly as product requirements evolve. A strong understanding of UX research, usability testing, accessible design, and inclusive design principles is essential. The successful candidate must be exceptionally detail-oriented, able to manage time effectively, work autonomously, and remain comfortable collaborating remotely with distributed teams.</p> <h4>Requirements</h4> <ul> <li>6+ years of experience in UI/UX engineering including product designing</li> <li>Senior-level experience with the ability to work autonomously and comfortably in a remote setup</li> <li>Proven experience in UX/UI design for web and mobile applications</li> <li>Ability to design seamlessly for both LTR and RTL layouts</li> <li>Strong portfolio showcasing user-centric product design</li> <li>Expertise in Figma, Sketch, Adobe XD, or similar tools</li> <li>Experience owning, maintaining, and scaling design systems</li> <li>Ability to create wireframes, prototypes, user journeys, and user flows</li> <li>Strong ability to brainstorm fresh ideas and proactively recommend best-practice user flows</li> <li>Strong understanding of UX research and usability testing</li> <li>Experience working with iterative design methodologies</li> <li>Exceptionally detail-oriented with excellent time management skills</li> <li>Ability to synthesize feedback and adapt designs quickly</li> <li>Familiarity with accessible and inclusive design principles</li> </ul> <h4>Benefits</h4> <ul> <li>Direct exposure to cutting-edge enterprise AI projects across UAE and GCC</li> <li>Flat team structure - work directly with founders and senior engineers</li> <li>Opportunity to grow into a senior or lead engineer role</li> <li>Flexible remote work arrangements</li> <li>Fast-paced environment where your work ships to production and reaches real clients</li> </ul></p><p></p>

<p><h4>About the company</h4> <p>The company is a multinational IT consulting and digital transformation solutions provider, supporting government entities, telecom operators, and enterprise clients across the Middle East. It specializes in helping organizations modernize operations, improve collaboration, and deliver scalable technology initiatives through consulting, implementation, integration, managed services, and training.</p> <p>With strong expertise across enterprise digital transformation, DevOps, IT service management, enterprise service management, and collaboration platforms, the company partners with leading technology vendors to deliver practical, measurable, and enterprise-ready solutions.</p> <h4>About the role</h4> <p>We are looking for a senior product designer with strong experience designing intuitive, user-centric web and mobile applications, with the ability to work seamlessly across both LTR and RTL layouts.</p> <p>The ideal candidate will have a proven track record in UX/UI design, supported by a strong portfolio that demonstrates the ability to turn complex product requirements into clean, functional, and engaging user experiences. They should be able to brainstorm fresh ideas, proactively recommend best-practice user flows, and bring a senior-level product mindset to each stage of the design process.</p> <p>You should be confident working across the full design lifecycle, from research and discovery through to wireframing, prototyping, user flows, usability testing, and design iteration. Strong hands-on experience with tools such as Figma, Sketch, Adobe XD, or similar design platforms is expected, along with experience owning, maintaining, and scaling design systems across digital products.</p> <p>This role requires someone who can understand user needs, translate feedback into practical design improvements, and adapt quickly as product requirements evolve. A strong understanding of UX research, usability testing, accessible design, and inclusive design principles is essential. The successful candidate must be exceptionally detail-oriented, able to manage time effectively, work autonomously, and remain comfortable collaborating remotely with distributed teams.</p> <h4>Requirements</h4> <ul> <li>6+ years of experience in UI/UX engineering including product designing</li> <li>Senior-level experience with the ability to work autonomously and comfortably in a remote setup</li> <li>Proven experience in UX/UI design for web and mobile applications</li> <li>Ability to design seamlessly for both LTR and RTL layouts</li> <li>Strong portfolio showcasing user-centric product design</li> <li>Expertise in Figma, Sketch, Adobe XD, or similar tools</li> <li>Experience owning, maintaining, and scaling design systems</li> <li>Ability to create wireframes, prototypes, user journeys, and user flows</li> <li>Strong ability to brainstorm fresh ideas and proactively recommend best-practice user flows</li> <li>Strong understanding of UX research and usability testing</li> <li>Experience working with iterative design methodologies</li> <li>Exceptionally detail-oriented with excellent time management skills</li> <li>Ability to synthesize feedback and adapt designs quickly</li> <li>Familiarity with accessible and inclusive design principles</li> </ul> <h4>Benefits</h4> <ul> <li>Direct exposure to cutting-edge enterprise AI projects across UAE and GCC</li> <li>Flat team structure - work directly with founders and senior engineers</li> <li>Opportunity to grow into a senior or lead engineer role</li> <li>Flexible remote work arrangements</li> <li>Fast-paced environment where your work ships to production and reaches real clients</li> </ul></p><p></p>

<p><h4>Responsibilities</h4> <p>Perform all-source intelligence analysis related to military actions, insurgent activities, economic and political activities, and threats to regional stability.</p> <p>Research, develop, present, and publish all-source intelligence products at the tactical, operational, and strategic levels.</p> <h4>Requirements</h4> <ul> <li>Active TS/SCI clearance</li> <li>Associate's degree or four years of direct relevant intelligence analysis experience</li> <li>At least four years analytical experience at the tactical/operational level within DoD or equivalent government agencies</li> <li>Requires former MOS 35F, 350F, 18F, 35D, 34A, or equivalent specialty codes such as USMC – 0204, 0210, 0211 - Counterintelligence/Human Intelligence Specialist, 0231 Intelligence Specialist, US Navy – Navy Intelligence Specialist, USAF - 1N051 All Source Intelligence Analyst, 1N771 Human Intelligence Specialist, 1N451A Intelligence Fusion Analyst</li> <li>Proficient in utilizing standard computer applications and intelligence related automation to support analytical efforts and product development</li> <li>Possess strong research, analytical, and writing skills</li> <li>Be capable of effectively operating as a member of an analytical team from a remote location in support of CJOA-A requirements</li> <li>Briefing skills to include the ability to clearly articulate information</li> </ul> <h4>Desired qualifications</h4> <ul> <li>Bachelor's degree</li> <li>Experience in either CT, Afghanistan/SWA regional issues, HUMINT, CI or military analysis</li> <li>OSINT/PAI research and analytical experience</li> </ul> <h4>Compensation details</h4> <p>$80,000 - $100,000</p> <p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p> <h4>Benefits overview</h4> <p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p> <ul> <li>Health, dental, and vision insurance</li> <li>Paid time off and holidays</li> <li>Retirement benefits (including 401(k) matching)</li> <li>Educational reimbursement</li> <li>Parental leave</li> <li>Employee stock purchase plan</li> <li>Tax-saving options</li> <li>Disability and life insurance</li> <li>Pet insurance</li> </ul> <p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions or benefits.</p> <h4>Original posting</h4> <p>05/11/2026 - Until filled</p> <p>The company anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p> <p>The company is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>

<p><h4>Description</h4> <p>Execute the product roadmap by leading the development of new products and services. This includes:</p> <ul> <li>Designing comprehensive Business Requirements Documents (BRDs) and implementing the necessary UI/UX to effectively communicate ideas to relevant stakeholders.</li> <li>Identifying and documenting technical and business requirements and translating them into clear deliverables for the technical development teams.</li> <li>Managing performance analysis, issue troubleshooting, and executing continuous improvement initiatives.</li> <li>Assisting the Quality Assurance (QA) team in preparing and executing proper test cases to ensure the delivery of high-quality outputs.</li> <li>Participating in and supporting the implementation of various product development projects within the department.</li> </ul> <h4>Responsibilities</h4> <ul> <li>Conduct market research, examining new trends and technologies to suggest innovative ideas, as well as forecast analysis, collecting data about market segments preferences, demands, and penetration strategies.</li> <li>Research and analyze competitors’ products, services, and offers to understand Zain cash’s position related to the business marketing segment.</li> <li>Translate feedback into functional requirements by gathering customer feedback and requirements in the business marketing segment from customer care (operation), sales departments, as well as other external sources, and subsequently utilize customer feedback in improving products and service levels to ensure customer satisfaction.</li> <li>Identify the technical requirements for each current or new product and ensure that product initiatives provide added value to the business.</li> <li>Prepare concepts for new products, services, and initiatives, which include a description of their characteristics and requirements, and subsequently translate the product features to technical terms and communicate them to concerned parties and related systems and applications such as Mobile App, Core system, CRM, to guarantee functionality and seamless delivery of services.</li> <li>Support UAT and testing process by participating in designing testing scenarios, performing tests, and troubleshooting for existing and newly developed products including pre-launch testing to guarantee product technical functionality, and monitor product performance throughout the product life cycle.</li> <li>Participate in preparing financial business models for new products which include the analysis of financial aspects such as breakeven points, expected revenue, marketing costs, and others.</li> <li>Ensure project compliance with legal and regulatory terms and regulations during project development and project life cycle with coordination with concerned parties.</li> <li>Provide sales and customer care with support, training, and direction in matters regarding Mobile Money products.</li> <li>Monitor the Key Performance Indicators (KPIs), and develop periodic reports which include KPI results, gap analysis for targets and results, etc.</li> <li>Perform other duties related to the job as assigned by the direct manager.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in business administration, finance, marketing, or a related field.</li> <li>4-5 years of experience in product management with a focus on card products, preferably within fintech or banking sectors.</li> <li>Strong understanding of card payment ecosystems, including networks and regulatory requirements.</li> <li>Proven experience in product lifecycle management, market analysis, and developing go-to-market strategies.</li> <li>Excellent communication, leadership, and stakeholder management skills.</li> <li>Ability to work collaboratively in a fast-paced and dynamic environment.</li> <li>Professional certifications in Agile and Scrum methodologies are preferred, such as: <br>PMI Agile Certified Practitioner (PMI-ACP) <br>Certified ScrumMaster (CSM) <br>Professional Scrum Master (PSM) <br>Professional Scrum Product Owner (PSPO) </li> </ul> <h4>Preferred Skills</h4> <ul> <li>Market research.</li> <li>User feedback analysis.</li> <li>Requirements gathering.</li> <li>Feature prioritization.</li> <li>Product roadmap understanding.</li> <li>Testing and feedback.</li> <li>Attention to detail.</li> <li>Time management.</li> <li>Ownership mentality.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Execute the product roadmap by leading the development of new products and services. This includes:</p> <ul> <li>Designing comprehensive Business Requirements Documents (BRDs) and implementing the necessary UI/UX to effectively communicate ideas to relevant stakeholders.</li> <li>Identifying and documenting technical and business requirements and translating them into clear deliverables for the technical development teams.</li> <li>Managing performance analysis, issue troubleshooting, and executing continuous improvement initiatives.</li> <li>Assisting the Quality Assurance (QA) team in preparing and executing proper test cases to ensure the delivery of high-quality outputs.</li> <li>Participating in and supporting the implementation of various product development projects within the department.</li> </ul> <h4>Responsibilities</h4> <ul> <li>Conduct market research, examining new trends and technologies to suggest innovative ideas, as well as forecast analysis, collecting data about market segments preferences, demands, and penetration strategies.</li> <li>Research and analyze competitors’ products, services, and offers to understand Zain cash’s position related to the business marketing segment.</li> <li>Translate feedback into functional requirements by gathering customer feedback and requirements in the business marketing segment from customer care (operation), sales departments, as well as other external sources, and subsequently utilize customer feedback in improving products and service levels to ensure customer satisfaction.</li> <li>Identify the technical requirements for each current or new product and ensure that product initiatives provide added value to the business.</li> <li>Prepare concepts for new products, services, and initiatives, which include a description of their characteristics and requirements, and subsequently translate the product features to technical terms and communicate them to concerned parties and related systems and applications such as Mobile App, Core system, CRM, to guarantee functionality and seamless delivery of services.</li> <li>Support UAT and testing process by participating in designing testing scenarios, performing tests, and troubleshooting for existing and newly developed products including pre-launch testing to guarantee product technical functionality, and monitor product performance throughout the product life cycle.</li> <li>Participate in preparing financial business models for new products which include the analysis of financial aspects such as breakeven points, expected revenue, marketing costs, and others.</li> <li>Ensure project compliance with legal and regulatory terms and regulations during project development and project life cycle with coordination with concerned parties.</li> <li>Provide sales and customer care with support, training, and direction in matters regarding Mobile Money products.</li> <li>Monitor the Key Performance Indicators (KPIs), and develop periodic reports which include KPI results, gap analysis for targets and results, etc.</li> <li>Perform other duties related to the job as assigned by the direct manager.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in business administration, finance, marketing, or a related field.</li> <li>4-5 years of experience in product management with a focus on card products, preferably within fintech or banking sectors.</li> <li>Strong understanding of card payment ecosystems, including networks and regulatory requirements.</li> <li>Proven experience in product lifecycle management, market analysis, and developing go-to-market strategies.</li> <li>Excellent communication, leadership, and stakeholder management skills.</li> <li>Ability to work collaboratively in a fast-paced and dynamic environment.</li> <li>Professional certifications in Agile and Scrum methodologies are preferred, such as: <br>PMI Agile Certified Practitioner (PMI-ACP) <br>Certified ScrumMaster (CSM) <br>Professional Scrum Master (PSM) <br>Professional Scrum Product Owner (PSPO) </li> </ul> <h4>Preferred Skills</h4> <ul> <li>Market research.</li> <li>User feedback analysis.</li> <li>Requirements gathering.</li> <li>Feature prioritization.</li> <li>Product roadmap understanding.</li> <li>Testing and feedback.</li> <li>Attention to detail.</li> <li>Time management.</li> <li>Ownership mentality.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The penetration tester is responsible for conducting authorized security assessments across enterprise, government, and critical infrastructure environments to identify, validate, and report security vulnerabilities. As part of ZainTECH's cybersecurity practice, the role supports the delivery of penetration testing engagements across infrastructure, web, wireless, and applications.</p> <p>The penetration tester performs hands-on offensive security testing, validates exploitability of identified vulnerabilities, and delivers clear, actionable remediation guidance to customers. The role works closely with cybersecurity consultants, advisory teams, and customer stakeholders to help strengthen security posture and reduce organizational risk across the MENA region.</p> <h4>Responsibilities</h4> <p><strong>Penetration testing & security assessments</strong></p> <ul> <li>Conduct penetration testing engagements across: external and internal networks, web applications, APIs and web services, wireless environments, infrastructure and supporting systems</li> <li>Execute testing activities in accordance with approved methodologies, industry standards, and customer-defined rules of engagement</li> <li>Identify, validate, and safely demonstrate security vulnerabilities and attack paths</li> <li>Assess exploitability, business impact, and risk exposure associated with identified findings</li> <li>Perform security validation and retesting activities following remediation efforts</li> </ul> <p><strong>Vulnerability analysis & reporting</strong></p> <ul> <li>Analyze identified vulnerabilities and security weaknesses to determine potential business impact</li> <li>Develop detailed technical findings and remediation recommendations</li> <li>Produce high-quality penetration testing reports that clearly communicate: vulnerability details, risk ratings, attack scenarios, business impact, remediation guidance</li> <li>Ensure findings are reproducible, technically accurate, and aligned with industry best practices</li> </ul> <p><strong>Testing governance & compliance</strong></p> <ul> <li>Conduct all testing activities within approved scope and rules of engagement</li> <li>Ensure customer systems, data, and environments are protected throughout testing activities</li> <li>Maintain strict confidentiality of customer information and testing results</li> <li>Adhere to applicable regulatory, contractual, and legal requirements governing penetration testing engagements</li> <li>Support compliance with NCSC Jordan licensing requirements and operational standards</li> </ul> <p><strong>Technical research & continuous improvement</strong></p> <ul> <li>Stay current on emerging threats, attack techniques, vulnerability trends, security research, offensive security tools and methodologies</li> <li>Contribute to the enhancement of penetration testing methodologies, tools, and processes</li> <li>Participate in internal knowledge-sharing initiatives and technical training programs</li> <li>Support continuous improvement activities within the cybersecurity advisory services practice</li> </ul> <p><strong>Cross-functional collaboration</strong></p> <ul> <li>Collaborate with penetration testing team leaders, cybersecurity consultants, security architects, managed security services teams</li> <li>Support remediation discussions and knowledge transfer activities where required</li> <li>Contribute technical expertise during customer engagements and security assessments</li> </ul> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma from a recognized university or academic institution</li> <li>Minimum 3 years of practical cybersecurity experience</li> <li>Demonstrated participation in at least two completed penetration testing projects</li> <li>Possession of at least one valid NCSC-approved penetration testing certification, including: Certified Ethical Hacker (CEH), CREST Registered Penetration Tester (CRT), Offensive Security Wireless Professional (OSWP), Offensive Security Certified Professional (OSCP), CompTIA PenTest+, or another NCSC-approved equivalent certification</li> <li>Hands-on offensive skills across network, web, and application testing, with command of common tooling (Burp Suite, Nmap, Metasploit) and scripting</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The penetration tester is responsible for conducting authorized security assessments across enterprise, government, and critical infrastructure environments to identify, validate, and report security vulnerabilities. As part of ZainTECH's cybersecurity practice, the role supports the delivery of penetration testing engagements across infrastructure, web, wireless, and applications.</p> <p>The penetration tester performs hands-on offensive security testing, validates exploitability of identified vulnerabilities, and delivers clear, actionable remediation guidance to customers. The role works closely with cybersecurity consultants, advisory teams, and customer stakeholders to help strengthen security posture and reduce organizational risk across the MENA region.</p> <h4>Responsibilities</h4> <p><strong>Penetration testing & security assessments</strong></p> <ul> <li>Conduct penetration testing engagements across: external and internal networks, web applications, APIs and web services, wireless environments, infrastructure and supporting systems</li> <li>Execute testing activities in accordance with approved methodologies, industry standards, and customer-defined rules of engagement</li> <li>Identify, validate, and safely demonstrate security vulnerabilities and attack paths</li> <li>Assess exploitability, business impact, and risk exposure associated with identified findings</li> <li>Perform security validation and retesting activities following remediation efforts</li> </ul> <p><strong>Vulnerability analysis & reporting</strong></p> <ul> <li>Analyze identified vulnerabilities and security weaknesses to determine potential business impact</li> <li>Develop detailed technical findings and remediation recommendations</li> <li>Produce high-quality penetration testing reports that clearly communicate: vulnerability details, risk ratings, attack scenarios, business impact, remediation guidance</li> <li>Ensure findings are reproducible, technically accurate, and aligned with industry best practices</li> </ul> <p><strong>Testing governance & compliance</strong></p> <ul> <li>Conduct all testing activities within approved scope and rules of engagement</li> <li>Ensure customer systems, data, and environments are protected throughout testing activities</li> <li>Maintain strict confidentiality of customer information and testing results</li> <li>Adhere to applicable regulatory, contractual, and legal requirements governing penetration testing engagements</li> <li>Support compliance with NCSC Jordan licensing requirements and operational standards</li> </ul> <p><strong>Technical research & continuous improvement</strong></p> <ul> <li>Stay current on emerging threats, attack techniques, vulnerability trends, security research, offensive security tools and methodologies</li> <li>Contribute to the enhancement of penetration testing methodologies, tools, and processes</li> <li>Participate in internal knowledge-sharing initiatives and technical training programs</li> <li>Support continuous improvement activities within the cybersecurity advisory services practice</li> </ul> <p><strong>Cross-functional collaboration</strong></p> <ul> <li>Collaborate with penetration testing team leaders, cybersecurity consultants, security architects, managed security services teams</li> <li>Support remediation discussions and knowledge transfer activities where required</li> <li>Contribute technical expertise during customer engagements and security assessments</li> </ul> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma from a recognized university or academic institution</li> <li>Minimum 3 years of practical cybersecurity experience</li> <li>Demonstrated participation in at least two completed penetration testing projects</li> <li>Possession of at least one valid NCSC-approved penetration testing certification, including: Certified Ethical Hacker (CEH), CREST Registered Penetration Tester (CRT), Offensive Security Wireless Professional (OSWP), Offensive Security Certified Professional (OSCP), CompTIA PenTest+, or another NCSC-approved equivalent certification</li> <li>Hands-on offensive skills across network, web, and application testing, with command of common tooling (Burp Suite, Nmap, Metasploit) and scripting</li> </ul></p><p></p>

<p><b ><span >SCOPE OF WORK</span></b></p> <table align="left" border="1" cellpadding="0" cellspacing="0" width="504"> <tbody> <tr> <td > <p><strong>Proposed Personnel</strong></p> </td> <td > <p>TBD</p> </td> </tr> <tr> <td > <p><strong>Position</strong></p> </td> <td > <p>IT Officer (G5)</p> </td> </tr> <tr> <td > <p><strong>Maximum Level of Effort</strong></p> </td> <td > <p>Full-time LTTA</p> </td> </tr> <tr> <td > <p><strong>Base of Operations</strong></p> </td> <td > <p>Amman, Jordan</p> </td> </tr> <tr> <td > <p><strong>position reports to</strong></p> </td> <td > <p>Systems Strengthening &amp; Implementation Lead</p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>Projects Background:</strong></p> <p >The Jordan Himaya Activity aims to enhance the availability and quality of essential services and protection for survivors of domestic and sexual violence in Jordan. The project has two outcomes: 1) survivor-centered institutional capacity improved, and 2) legislative frameworks for protecting survivors and responding to violence strengthened. To achieve these outcomes, the project will apply a survivor-centered systems-strengthening approach to improve prevention, response, and protection services, and to support the development and implementation of survivor-centered legislation and policies.</p> <p >&nbsp;</p> <ol> <li value="2"><strong>Position Description:</strong></li> </ol> <p >The IT Officer will provide on-site technical support for the deployment of an automated case management system across multiple locations and entities in Amman and compliance with national policies and standardized procedures. Technical support will include staff training, technical assistance, and on-job support. In addition,&nbsp; s/he will provide first-level technical support for the Himaya project. Responsibilities include installation, troubleshooting, maintenance of hardware/software, and coordination with external service providers. The IT Officer will formally be under the supervision under the supervision of Systems Strengthening &amp; Implementation Lead and, with technical guidance from DAI’s home office IT team and the Office of Information and Management Technology (OIMT) and the director of Finance and Operations.</p> <p><strong>Key Duties and Responsibilities:</strong></p> <p ><strong>A. Case Management System Deployment:</strong></p> <ul> <li>Provide on-site technical support for the deployment of the DSV Case Tracking System across various locations in Amman.</li> <li>Troubleshoot technical issues and adapt the system to local needs.</li> <li>Train staff (e.g., case managers, social workers) on system use, data entry, reporting tools, and security protocols.</li> <li>Provide on-the-job technical assistance and monitor system usage.</li> <li>Collect feedback, identify challenges, and recommend improvements.</li> <li>Ensure adherence to data security, confidentiality, and best practices.</li> <li>Support data entry and generate regular progress reports.</li> </ul> <p ><strong>B. Support for IT Systems and User Support:</strong></p> <ul> <li>Maintain IT infrastructure (computers, printers, network equipment).</li> <li>Perform preventive maintenance.</li> <li>Handle setup and imaging of new machines.</li> <li>Monitor system performance and conduct routine troubleshooting.</li> <li>Support data backups and antivirus updates.</li> <li>Address LAN and internet connectivity issues.</li> <li>Provide end-user support for hardware, software, and applications.</li> <li>Manage user accounts and permissions (e.g., TAMIS access).</li> </ul> <p ><strong>C. Support for Network, Security, and Inventory:</strong></p> <ul> <li>Maintain network security protocols and ensure compliance with DAI standards.</li> <li>Assist in configuring and maintaining network components.</li> <li>Support market research and procurement of IT equipment.</li> <li>Maintain accurate inventory and assist with annual IT audits.</li> </ul> <p ><strong>D. Communication and Coordination:</strong></p> <ul> <li>Liaise with OIMT and local service providers to resolve issues and propose improvements.</li> <li>Report major incidents and contribute to IT status updates.</li> </ul> <p ><strong>Qualifications:</strong></p> <ul> <li>Bachelor’s degree in IT, Computer Science, or related field; IT certifications are a plus.</li> <li>2–3 years of relevant IT experience; experience with donor-funded programs preferred.</li> <li>Experience in electronic case management systems is preferred.</li> <li>Proven ability to work in multiple locations and adapt to different organizational environments.</li> <li>Proficiency in maintaining and troubleshooting computer systems, networks, and software.</li> <li>Familiarity with Windows environments and basic network configuration.</li> <li>Strong communication, organizational, and customer service skills.</li> <li>Fluency in Arabic; working knowledge of English preferred.</li> </ul>

<p>All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.&nbsp;</p> <p>The Humanitarian Partnership Hub (HPH) is an NRC initiative launched in January 2023 as an innovative platform that aims to address the protection and assistance needs of people on the move in the context of North Africa. HPH’s approach relies on the collaboration and partnership with local organisations, host communities, and people on the move themselves. By co-designing and co-implementing with people on the move and local partners, the HPH aims to provide a tailored, localised, and multi-disciplinary response focussed on legal, education and emergency response programming.</p> <p><strong>1.Role and responsibilities</strong></p> <p>The ICLA Technical Coordinator supports legal aid partners throughout the project cycle by providing technical oversight, strengthening programme quality and compliance, and supporting partner capacity. The role contributes to legal research and analysis, monitoring, evaluation and learning, donor reporting, risk management, and coordination with internal teams and external stakeholders to ensure effective and high-quality legal aid programming.</p> <p>The purpose of the ICLA Technical Coordinator position is to provide support on specific technical competences related to programme development. The position has no line management responsibility.</p> <p>&nbsp;</p> <p>The following is a brief description of the role.</p> <p><u>Generic responsibilities</u></p> <ol> <li>Adherence to NRC policies, guidance and procedures</li> <li>Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist</li> <li>Promote the rights of IDPs/returnees in line with the advocacy strategy</li> <li>Contribute with ICLA specific technical competence to the development of ICLA strategy, Micro LogFrame, and Plan of Action</li> <li>Conduct ICLA specific technical research and document findings and recommendations</li> <li>Provide ICLA specific technical input to coordination mechanism (e.g. cluster coordination) and working groups</li> <li>Develop ICLA specific technical indicators and mechanism for M&amp;E</li> <li>Develop ICLA specific technical guidance, tools and mechanism</li> <li>Contribute to organisational learning through the provision specific technical analysis, lessons learned and reports</li> <li>Develop training modules and provide specific technical learning or/and&nbsp; training for partners. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> </ol> <p><u>Specific responsibilities</u></p> <ol> <li><strong>Partners PCM:</strong> Lead and coordinate technical support to partners across all PCM phases, including proposal development, implementation, monitoring, and reporting, in alignment with HPH strategy and grant management workflows - in close coordination with grants, partnerships and finance focal points. &nbsp;</li> <li><strong>Partner technical support: </strong>Provide timely and relevant legal and technical support to partners on issues related to civil documentation, legal status, and housing rights affecting refugees and host communities. &nbsp;</li> </ol> <ol> <li value="3"><strong>Partner technical quality assurance: </strong>Support the development and implementation of technical quality standards, guidance, SOPs and tools for legal aid partners; conduct regular technical reviews of partner case management systems, legal aid methodologies and service delivery approaches, and support partners to address identified quality gaps and development areas. &nbsp;</li> </ol> <ol> <li value="4"><strong>Legal research and analysis: </strong>assist in conducting legal research and producing analysis of laws, regulations and policies, in coordination with the Head of Legal Unit and partners. &nbsp;</li> </ol> <ol> <li value="5"><strong>Partner organisational development: </strong>Contribute to the identification of partner technical capacity needs and support the design, delivery and follow-up of partner capacity sharing plans in coordination with the Head of Legal Unit. &nbsp;</li> </ol> <ol> <li value="6"><strong>Technical reporting and donor compliance:</strong> Review partner narrative reports, case studies, assessments and technical deliverables to feed into donor reporting and ensure quality, consistency and alignment with donor commitments and programme objectives - in close coordination with grants team. &nbsp;</li> </ol> <ol> <li value="7"><strong>Learning and evidence generation: </strong>Support the documentation of promising practices, lessons learned, legal trends and partner innovations, and contribute to regional learning products, guidance notes and external representation opportunities, in coordination with the Head of Legal Unit and MEL team. &nbsp;</li> </ol> <ol> <li value="8"><strong>Monitoring, Evaluation and Learning:</strong> Work closely with the MEL team and partners to ensure legal aid indicators, methodologies and data collection tools are technically sound; support interpretation of legal aid outcomes and contribute to programme learning and adaptive management. &nbsp;</li> </ol> <ol> <li value="9"><strong>Risk management:</strong> Support partners in identifying and mitigating legal aid, protection, confidentiality and data protection risks related to programme implementation and case management, in coordination with the Head of Legal Unit and Risk and Compliance Coordinator. &nbsp;</li> </ol> <ol> <li value="10"><strong>Representation and coordination:</strong> Represent the HPH in relevant legal aid, protection and displacement coordination forums, networks and technical working groups, as delegated by the Head of Legal Aid Unit. &nbsp;</li> </ol> <p><u>Critical interfaces</u></p> <p>By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:</p> <ul> <li>Legal aid partners&nbsp;</li> <li>Head of Legal Aid Unit&nbsp;</li> <li>HoPSU&nbsp;</li> <li>Country Manager&nbsp;</li> <li>Grants Manager&nbsp;</li> <li>Partnerships Coordinator&nbsp;</li> <li>MEL Manager and Coordinator&nbsp;</li> </ul> <ul> <li>Finance Manager&nbsp;</li> </ul> <ul> <li>Digital Coordinator&nbsp;</li> </ul> <ul> <li>Legal Coordinator&nbsp;</li> </ul> <ul> <li>Risk and Compliance Coordinator&nbsp;</li> </ul> <ul> <li>ICLA teams in countries of origin.&nbsp;</li> </ul> <p>The Legal Coordinator will have no direct line management responsibilities.</p> <p><strong>2.Competencies</strong></p> <p>&nbsp;<u>1. Professional competencies </u></p> <p>These are skills, knowledge and experience that are important for effective performance.</p> <p><strong>Generic professional competencies for this position</strong>:</p> <ul> <li>Bachelor’s degree in law</li> <li>Minimum 3 years of relevant experience within the legal aid field of expertise</li> <li>Legal aid technical specific knowledge from the humanitarian sector</li> <li>Previous experience from working in complex and volatile contexts</li> <li>Documented technical competences related to the position’s responsibilities</li> <li>Documented results related to the position’s responsibilities</li> <li>Fluency in Arabic and English, both written and verbal</li> </ul> <p><strong>Context related skills, knowledge and experience</strong>:</p> <ul> <li>Familiar with the North Africa context.&nbsp;</li> <li>Experience working with local civil society.&nbsp;</li> <li>Experience working in managing PCM.&nbsp;</li> <li>Experience providing technical accompaniment, mentoring or capacity sharing support to local civil society organisations.&nbsp;</li> </ul> <p><u>2. Behavioural competencies</u></p> <p>These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are <strong>essential</strong> for this position:</p> <ul> <li>Strategic thinking</li> <li>Planning and delivering results</li> <li>Working with people</li> <li>Communicating with impact and respect</li> <li>Analysing</li> <li>Handling insecure environments</li> </ul> <p><strong>3. Performance Management</strong></p> <p>The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:</p> <ul> <li>The Job Description</li> <li>The individual Work- and Professional Development Plan</li> <li>The Competency Framework</li> </ul> <p ><strong>What we offer:</strong></p> <ul> <li>Duty station: Amman, Jordan.</li> <li>Contract: Fixed-term contract, 12 months, with possibility of renewal based on performance and funding.&nbsp;</li> <li>Travel: 40%</li> <li>Salary/benefits: Grade 7 According to NRC’s Jordan salary scale and terms and conditions.</li> <li>Please refer to the <a href="https://norwegianrefugeecouncil-my.sharepoint.com/:b:/g/personal/diana_haddad_nrc_no/IQC46lwFatIrQrA9wErLDqKKASBmCVkPSDBAKQewMpD5Xgg?e=20PobM">Job Description </a>for additional details.</li> <li>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</li> <li>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</li> </ul> <p ><strong>Important information about the application process</strong></p> <ul> <li>Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity Marketplace. Use your official email address when applying.</li> <li>Submit your application and CV in English, taking care to attach your latest CV.</li> <li>We receive many applications for each vacant position and so only shortlisted candidates will be contacted.&nbsp;</li> <li>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.&nbsp;</li> <li>If you have any questions about this role, please email <a href="mailto:mero.recruitment@nrc.no">mero.recruitment@nrc.no</a> with the job title as the subject line.</li> </ul>

<p><h4>About Lucidya<\/h4>\n<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand, engage, and retain customers at scale.<\/p>\n<p>Unlike traditional platforms that stop at reporting and dashboards, Lucidya combines proprietary AI, deep language understanding, and autonomous workflows to help organizations move from insight to action. Our technology is built in-house and trained on millions of multilingual customer conversations, enabling brands across the MENA region to make better decisions, deliver better experiences, and build stronger customer relationships.<\/p>\n<p>As AI reshapes how businesses operate, we're building products that make customer understanding faster, more accurate, and more actionable than ever before.<\/p>\n\n<h4>Why this role matters<\/h4>\n<p>Most organizations today are overwhelmed with customer data.<\/p>\n<p>Conversations are happening across social media, surveys, reviews, support tickets, messaging channels, and countless other touchpoints. The challenge isn't collecting the data anymore. It's knowing what matters and what to do next.<\/p>\n<p>The Monitoring & Research domain sits at the center of that challenge.<\/p>\n<p>This is where customers come to understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover the insights that drive business decisions. It is one of the most strategically important parts of Lucidya's platform and one of the biggest opportunities for innovation as AI transforms how research and customer intelligence are done.<\/p>\n<p>As Senior Product Manager, you'll be responsible for shaping how thousands of users discover, trust, and act on insights generated from millions of customer conversations.<\/p>\n<p>You'll be joining a team that values ownership over hierarchy, customer outcomes over feature output, and learning over certainty. We move quickly, challenge assumptions, and expect product leaders to bring strong opinions while remaining open to changing their minds when the evidence says otherwise.<\/p>\n<p>If you're excited by complex customer problems, AI-powered products, and the opportunity to define the future of customer intelligence in a region where world-class solutions are still emerging, this role will give you significant room to make an impact.<\/p>\n\n<h4>What you'll do<\/h4>\n<p><strong>Own the future of Monitoring & Research at Lucidya<\/strong><br>\nYou'll define the vision, strategy, and roadmap across three key product areas:<\/p>\n<ul>\n<li>Social listening<\/li>\n<li>Managed channels analytics<\/li>\n<li>Voice of Customer (VoC)<\/li>\n<\/ul>\n<p>Your responsibility isn't simply delivering features. It's ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.<\/p>\n\n<p><strong>Turn customer signals into decisions<\/strong><br>\nYou'll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.<\/p>\n<p>You'll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.<\/p>\n\n<p><strong>Lead discovery before delivery<\/strong><br>\nYou'll challenge assumptions, validate problems, and ensure we're solving issues that matter before resources are committed.<\/p>\n<p>You'll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.<\/p>\n<p>Success in this role means building the right thing, not simply building things quickly.<\/p>\n\n<p><strong>Raise the quality bar for AI-powered insights<\/strong><br>\nAs AI becomes increasingly central to our platform, you'll help define what \"trustworthy AI\" means in practice.<\/p>\n<p>You'll work closely with AI, Data, Design, and Engineering teams to improve:<\/p>\n<ul>\n<li>Insight accuracy<\/li>\n<li>Sentiment quality<\/li>\n<li>Explainability<\/li>\n<li>Relevance<\/li>\n<li>Customer trust<\/li>\n<\/ul>\n<p>You'll constantly ask whether an insight is genuinely useful, not just technically impressive.<\/p>\n\n<p><strong>Make difficult prioritization decisions<\/strong><br>\nNot every good idea belongs on the roadmap.<\/p>\n<p>You'll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.<\/p>\n<p>You'll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.<\/p>\n\n<p><strong>Drive product adoption and business impact<\/strong><br>\nYou'll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.<\/p>\n<p>You'll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.<\/p>\n\n<p><strong>Be a leader beyond product<\/strong><br>\nYou'll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.<\/p>\n<p>You'll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>Who you are<\/h4>\n<ul>\n<li>You have strong product fundamentals<br>\nYou have at least 5 years of product management experience, ideally within B2B SaaS environments.<br>\nYou know how to take a problem from discovery through validation, delivery, measurement, and iteration.<br>\nYou understand that product management is ultimately about creating customer and business value, not managing backlogs.<\/li>\n<li>You simplify complexity<br>\nYou're comfortable working with large datasets, analytics platforms, AI-powered products, or technically complex systems.<br>\nMore importantly, you know how to transform complexity into experiences that feel intuitive and useful to customers.<\/li>\n<li>You stay close to customers<br>\nYou don't rely solely on internal opinions to make decisions.<br>\nYou regularly speak with customers, investigate workflows, validate assumptions, and seek evidence before committing to a direction.<br>\nYou're naturally curious about how people work and where products create friction in their lives.<\/li>\n<li>You are comfortable making decisions with incomplete information<br>\nYou won't always have perfect data.<br>\nYou can balance analysis with action, make informed decisions under uncertainty, and adapt when new information becomes available.<\/li>\n<li>You communicate with clarity<br>\nYou can explain technical concepts to non-technical audiences and customer problems to technical teams.<br>\nYou build alignment through clear thinking, structured communication, and transparency.<\/li>\n<li>You care about outcomes<br>\nYou measure success by customer adoption, customer value, and business impact rather than the number of features released.<br>\nYou're willing to challenge existing thinking when you believe there's a better way to solve a problem.<\/li>\n<\/ul>\n\n<h4>Bonus points if you have<\/h4>\n<ul>\n<li>Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms<\/li>\n<li>Experience building AI-powered, analytics-heavy, or data-intensive products<\/li>\n<li>Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows<\/li>\n<li>Experience working with Arabic-language products, dialects, or regional customer behaviors<\/li>\n<li>Knowledge of MENA markets, particularly Saudi Arabia and the GCC<\/li>\n<li>Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24<\/li>\n<\/ul>\n\n<h4>What success looks like<\/h4>\n<ul>\n<li>Within your first 12 months:<\/li>\n<li>Customers trust Lucidya's insights enough to use them in critical business decisions<\/li>\n<li>Product adoption and engagement across Monitoring & Research increase meaningfully<\/li>\n<li>AI-powered insight experiences become more accurate, actionable, and differentiated<\/li>\n<li>Clear product strategy and prioritization frameworks are established across the domain<\/li>\n<li>Customer feedback consistently influences roadmap decisions<\/li>\n<li>Cross-functional teams have strong alignment around goals, priorities, and outcomes<\/li>\n<\/ul>\n\n<p>Lucidya is an equal opportunity employer. We believe great teams are built through diverse experiences, perspectives, and backgrounds. If you're excited about the opportunity but don't meet every requirement, we encourage you to apply anyway.<\/p><\/p><p><\/p>

<p><h4>About Lucidya<\/h4>\n<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand, engage, and retain customers at scale.<\/p>\n<p>Unlike traditional platforms that stop at reporting and dashboards, Lucidya combines proprietary AI, deep language understanding, and autonomous workflows to help organizations move from insight to action. Our technology is built in-house and trained on millions of multilingual customer conversations, enabling brands across the MENA region to make better decisions, deliver better experiences, and build stronger customer relationships.<\/p>\n<p>As AI reshapes how businesses operate, we're building products that make customer understanding faster, more accurate, and more actionable than ever before.<\/p>\n\n<h4>Why this role matters<\/h4>\n<p>Most organizations today are overwhelmed with customer data.<\/p>\n<p>Conversations are happening across social media, surveys, reviews, support tickets, messaging channels, and countless other touchpoints. The challenge isn't collecting the data anymore. It's knowing what matters and what to do next.<\/p>\n<p>The Monitoring & Research domain sits at the center of that challenge.<\/p>\n<p>This is where customers come to understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover the insights that drive business decisions. It is one of the most strategically important parts of Lucidya's platform and one of the biggest opportunities for innovation as AI transforms how research and customer intelligence are done.<\/p>\n<p>As Senior Product Manager, you'll be responsible for shaping how thousands of users discover, trust, and act on insights generated from millions of customer conversations.<\/p>\n<p>You'll be joining a team that values ownership over hierarchy, customer outcomes over feature output, and learning over certainty. We move quickly, challenge assumptions, and expect product leaders to bring strong opinions while remaining open to changing their minds when the evidence says otherwise.<\/p>\n<p>If you're excited by complex customer problems, AI-powered products, and the opportunity to define the future of customer intelligence in a region where world-class solutions are still emerging, this role will give you significant room to make an impact.<\/p>\n\n<h4>What you'll do<\/h4>\n<p><strong>Own the future of Monitoring & Research at Lucidya<\/strong><br>\nYou'll define the vision, strategy, and roadmap across three key product areas:<\/p>\n<ul>\n<li>Social listening<\/li>\n<li>Managed channels analytics<\/li>\n<li>Voice of Customer (VoC)<\/li>\n<\/ul>\n<p>Your responsibility isn't simply delivering features. It's ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.<\/p>\n\n<p><strong>Turn customer signals into decisions<\/strong><br>\nYou'll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.<\/p>\n<p>You'll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.<\/p>\n\n<p><strong>Lead discovery before delivery<\/strong><br>\nYou'll challenge assumptions, validate problems, and ensure we're solving issues that matter before resources are committed.<\/p>\n<p>You'll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.<\/p>\n<p>Success in this role means building the right thing, not simply building things quickly.<\/p>\n\n<p><strong>Raise the quality bar for AI-powered insights<\/strong><br>\nAs AI becomes increasingly central to our platform, you'll help define what \"trustworthy AI\" means in practice.<\/p>\n<p>You'll work closely with AI, Data, Design, and Engineering teams to improve:<\/p>\n<ul>\n<li>Insight accuracy<\/li>\n<li>Sentiment quality<\/li>\n<li>Explainability<\/li>\n<li>Relevance<\/li>\n<li>Customer trust<\/li>\n<\/ul>\n<p>You'll constantly ask whether an insight is genuinely useful, not just technically impressive.<\/p>\n\n<p><strong>Make difficult prioritization decisions<\/strong><br>\nNot every good idea belongs on the roadmap.<\/p>\n<p>You'll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.<\/p>\n<p>You'll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.<\/p>\n\n<p><strong>Drive product adoption and business impact<\/strong><br>\nYou'll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.<\/p>\n<p>You'll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.<\/p>\n\n<p><strong>Be a leader beyond product<\/strong><br>\nYou'll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.<\/p>\n<p>You'll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>Who you are<\/h4>\n<ul>\n<li>You have strong product fundamentals<br>\nYou have at least 5 years of product management experience, ideally within B2B SaaS environments.<br>\nYou know how to take a problem from discovery through validation, delivery, measurement, and iteration.<br>\nYou understand that product management is ultimately about creating customer and business value, not managing backlogs.<\/li>\n<li>You simplify complexity<br>\nYou're comfortable working with large datasets, analytics platforms, AI-powered products, or technically complex systems.<br>\nMore importantly, you know how to transform complexity into experiences that feel intuitive and useful to customers.<\/li>\n<li>You stay close to customers<br>\nYou don't rely solely on internal opinions to make decisions.<br>\nYou regularly speak with customers, investigate workflows, validate assumptions, and seek evidence before committing to a direction.<br>\nYou're naturally curious about how people work and where products create friction in their lives.<\/li>\n<li>You are comfortable making decisions with incomplete information<br>\nYou won't always have perfect data.<br>\nYou can balance analysis with action, make informed decisions under uncertainty, and adapt when new information becomes available.<\/li>\n<li>You communicate with clarity<br>\nYou can explain technical concepts to non-technical audiences and customer problems to technical teams.<br>\nYou build alignment through clear thinking, structured communication, and transparency.<\/li>\n<li>You care about outcomes<br>\nYou measure success by customer adoption, customer value, and business impact rather than the number of features released.<br>\nYou're willing to challenge existing thinking when you believe there's a better way to solve a problem.<\/li>\n<\/ul>\n\n<h4>Bonus points if you have<\/h4>\n<ul>\n<li>Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms<\/li>\n<li>Experience building AI-powered, analytics-heavy, or data-intensive products<\/li>\n<li>Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows<\/li>\n<li>Experience working with Arabic-language products, dialects, or regional customer behaviors<\/li>\n<li>Knowledge of MENA markets, particularly Saudi Arabia and the GCC<\/li>\n<li>Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24<\/li>\n<\/ul>\n\n<h4>What success looks like<\/h4>\n<ul>\n<li>Within your first 12 months:<\/li>\n<li>Customers trust Lucidya's insights enough to use them in critical business decisions<\/li>\n<li>Product adoption and engagement across Monitoring & Research increase meaningfully<\/li>\n<li>AI-powered insight experiences become more accurate, actionable, and differentiated<\/li>\n<li>Clear product strategy and prioritization frameworks are established across the domain<\/li>\n<li>Customer feedback consistently influences roadmap decisions<\/li>\n<li>Cross-functional teams have strong alignment around goals, priorities, and outcomes<\/li>\n<\/ul>\n\n<p>Lucidya is an equal opportunity employer. We believe great teams are built through diverse experiences, perspectives, and backgrounds. If you're excited about the opportunity but don't meet every requirement, we encourage you to apply anyway.<\/p><\/p><p><\/p>

<p >The GIZ-implemented <strong>Employment in Jordan 2030</strong>&nbsp;project is seeking a motivated and detail-oriented intern to join its team in Jordan.</p> <p >This internship offers hands-on experience in a dynamic environment that uses creative methods to strengthen civil society organisations in Jordan, enhancing skills, approaches, and opportunities for marginalized youth and communities.</p> <p><strong>About the project?</strong></p> <p>Under the Framework Agreement between the Government of the Federal Republic of Germany and the Government of</p> <p>the Hashemite Kingdom of Jordan, the Employment in Jordan 2030 Project (EJ2030) is implemented by the “Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH” in close cooperation with its political partner the Ministry of Labour (MoL) and other national partners.</p> <p>In cooperation with the Ministry of Labour, the project aims to strengthen Jordan’s employment system through three interlinked areas of intervention. First, it supports evidence-based labour market policies by developing a comprehensive policy cycle, establishing a Labour Market Information System (LMIS), and assessing the impact of existing employment measures and systems. Second, it promotes safer and more productive work environments by enhancing the institutional capacities of the Central Inspection Directorate and field inspection units, developing the technical, advisory, and digital competencies of labour inspectors and occupational safety and health (OSH) personnel, and designing business development services (BDS) to improve working conditions in enterprises. Third, the project enhances target group-specific labour market services by improving the Ministry’s digital job portal <em>SAJJIL</em>, strengthening the institutional and technical capacities of eight public employment offices and the Central Employment Directorate, designing and implementing tailored employment measures through private service providers.</p> <p><strong>Main Responsibilities:</strong></p> <ul> <li>Support the implementation of activities related to policy development, target-oriented labour market services, business development services, capacity development of partners, and other project initiatives, including research, studies, and both online and in-person events.</li> <li>Provide technical, logistical, and administrative support in the preparation of workshops, events, and meetings with partners</li> <li>Support in the preparation and design of various material incl. reports, texts and publications in English.</li> <li>Assist in collecting and analysing data related to labour market trends, employment programmes, and policy documents.</li> <li>Support in the quality assurance of translated documents and support in the translation of material from English to Arabic and vice versa&nbsp;</li> <li>Other tasks upon the request of the direct superior</li> </ul> <p><strong>Who Are We Looking For?</strong></p> <ul> <li>Bachelor's degree in economics, statistics, public policy, political science, administration, management or comparable discipline, preferably recent graduates (within 24 months)</li> <li>High affinity for topics in the field of employment promotion and development cooperation.</li> <li>Basic understanding of Jordan’s labour market structure and challenges (youth employment, gender gaps, inclusion of persons with disabilities, etc.).</li> <li>Initial experience in event management, research, analysis and summarising of information.</li> <li>Excellent reporting, writing and presenting skills</li> <li>Organisational skills and initiative, a structured way of working, a quick perception as well as a high-quality awareness and team orientation.</li> <li>Team spirit, intercultural sensitivity, and a proactive attitude.</li> <li>Very good verbal and written communication skills in Arabic and English.</li> <li>Very good working knowledge of ICT technologies (related software, phone, email, the internet) and computer applications (e.g., MS Office, Excel)</li> <li>Strong communication and organizational skills</li> <li>Attention to detail and commitment to quality work.</li> </ul> <p><strong>How to Apply:</strong></p> <ul> <li>Please submit your resume (maximum of 2 pages) along with a cover letter (maximum of 1 page).</li> <li>In your cover letter, explain your motivation to join the EJ2030 project</li> <li>Deadline: Applications will be accepted for two weeks, closing on<strong> 25.08.2026</strong>. Initial reviews will occur after one-week, remaining applications retained for future consideration.</li> </ul> <p><strong>Location</strong>: &nbsp;GIZ-EJ2030 office, Um Uthaina, Amman</p> <p><strong>Assignment Period</strong>:6 months</p> <p><strong>Type of Employment</strong>: paid internship</p>

<p><h4>Description</h4> <p>Mindrift is looking for highly skilled senior Python data scraping engineers to join the Tendem project and drive specialized data scraping workflows within our hybrid AI + human system.</p> <p>In this role, as an AI pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.</p> <p>This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction, and processing.</p> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <p>This is a freelance role for a Tendem project. As a senior Python data scraping engineer, you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.</p> <h4>Key responsibilities:</h4> <ul> <li>Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.</li> <li>Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.</li> <li>Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.</li> <li>Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.</li> <li>Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.</li> </ul> <h4>Requirements:</h4> <ul> <li>At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).</li> <li>Bachelor’s or master’s degree in engineering, applied mathematics, computer science, or related technical fields is a plus.</li> <li>Candidates should have a strong technical foundation and practical experience with scripting, automation, and AI-assisted workflows. We are looking for specialists who can solve non-trivial problems, work confidently with LLMs, and systematically collect, structure, and validate data from diverse sources. A methodical, detail-oriented approach and the ability to work independently are essential.</li> <li>Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies.</li> <li>Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML).</li> <li>Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets).</li> <li>Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale.</li> <li>Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows.</li> <li>Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks.</li> <li>Strong attention to detail and commitment to data accuracy.</li> <li>Self-directed work ethic with ability to troubleshoot independently.</li> <li>English proficiency: upper-intermediate (B2) or above (required).</li> </ul> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $25 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>We are growing! We are currently looking to hire a graphic designer - AI & creative to work with us remotely from Lebanon!</p> <h4>Who we are:</h4> <p>Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.</p> <p>The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact.</p> <p>Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.</p> <h4>What you will be doing:</h4> <p>We’re seeking a graphic designer - AI & creative to join our marketing team. This role is critical to supporting CXG’s B2B and thought leadership initiatives while creating visually stunning content for social media, presentations, and high-level consultancy reports. The ideal candidate will be innovative, detail-oriented, and experienced in creating impactful designs for global consultancy firms.</p> <h4>Key responsibilities:</h4> <p><strong>1- Design for social media:</strong><br> Create compelling posts, carousels, and graphics that align with CXG’s brand identity.<br> Enhance visuals with advanced photo editing, color grading, and manipulation using Adobe Photoshop.</p> <p><strong>2- Thought leadership and report design:</strong><br> Develop creative concepts and layouts for professional reports using Adobe InDesign.<br> Create infographics, charts, and visual elements to enhance complex written content.<br> Innovate on long-form designs, ensuring readability and aesthetic appeal.</p> <p><strong>3- PowerPoint presentations:</strong><br> Design visually engaging slides for internal and external audiences.<br> Transform data-heavy content into digestible, visually appealing presentations.<br> Support the commercial, data science, and research teams in upscaling reports and proposals.</p> <p><strong>4- AI-assisted design:</strong><br> Full competency and experience in AI generation models like MidJourney to create unique and brand-consistent visuals.<br> Integrate AI-generated imagery seamlessly into CXG’s content strategy.</p> <p><strong>5- Internal communications support:</strong><br> Quickly produce visually appealing content for internal updates and team communications.<br> Ensure materials are easily repurposable by internal stakeholders.</p> <p><strong>6- Illustration and vector design:</strong><br> Create vector-based designs and web-ready SVGs using Adobe Illustrator.<br> Design infographics and icons that elevate digital and print assets.</p> <h4>Requirements</h4> <h4>What you will bring along:</h4> <p><strong>Core skills:</strong></p> <ul> <li>Mastery of Adobe Creative Suite (Photoshop, Illustrator, InDesign).</li> <li>Proficient in AI image generation and design tools (MidJourney and similar AI tools).</li> <li>Skilled in art direction and conceptual development.</li> <li>Expertise in typography, layout design, and visual storytelling.</li> <li>Strong knowledge of PowerPoint design principles.</li> <li>Precision and consistency in creating high-quality, brand-aligned visuals.</li> <li>Ability to innovate and think outside the box for creative problem-solving.</li> </ul> <p><strong>Experience:</strong></p> <ul> <li>5+ years of professional experience in graphic design, preferably within consultancy or B2B environments.</li> <li>Proven experience with long-form design, including InDesign reports and whitepapers.</li> <li>Experience using MidJourney and other AI image generation models for design purposes.</li> <li>Familiarity with tools like Figma, Canva, Sketch, or XD is a plus.</li> </ul> <p><strong>Behavioral attributes:</strong></p> <ul> <li>Collaborative mindset with strong communication skills.</li> <li>Strong work ethic and integrity for all work produced.</li> <li>Proactive and adaptable in a fast-paced, deadline-driven environment.</li> <li>A keen eye for emerging design trends and a passion for continuous learning.</li> </ul> <h4>Why join CXG?</h4> <ul> <li>Work on diverse, high-impact projects for globally recognized luxury brands.</li> <li>Collaborate with a dynamic, multicultural team that values innovation and creativity.</li> <li>Play a pivotal role in shaping CXG’s visual identity and thought leadership presence.</li> </ul> <p>If you’re a creative visionary ready to elevate CXG’s brand through world-class design, we’d love to hear from you!</p></p><p></p>

<p><h4>Description</h4> <p>We are growing! We are currently looking to hire a graphic designer - AI & creative to work with us remotely from Lebanon!</p> <h4>Who we are:</h4> <p>Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.</p> <p>The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact.</p> <p>Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.</p> <h4>What you will be doing:</h4> <p>We’re seeking a graphic designer - AI & creative to join our marketing team. This role is critical to supporting CXG’s B2B and thought leadership initiatives while creating visually stunning content for social media, presentations, and high-level consultancy reports. The ideal candidate will be innovative, detail-oriented, and experienced in creating impactful designs for global consultancy firms.</p> <h4>Key responsibilities:</h4> <p><strong>1- Design for social media:</strong><br> Create compelling posts, carousels, and graphics that align with CXG’s brand identity.<br> Enhance visuals with advanced photo editing, color grading, and manipulation using Adobe Photoshop.</p> <p><strong>2- Thought leadership and report design:</strong><br> Develop creative concepts and layouts for professional reports using Adobe InDesign.<br> Create infographics, charts, and visual elements to enhance complex written content.<br> Innovate on long-form designs, ensuring readability and aesthetic appeal.</p> <p><strong>3- PowerPoint presentations:</strong><br> Design visually engaging slides for internal and external audiences.<br> Transform data-heavy content into digestible, visually appealing presentations.<br> Support the commercial, data science, and research teams in upscaling reports and proposals.</p> <p><strong>4- AI-assisted design:</strong><br> Full competency and experience in AI generation models like MidJourney to create unique and brand-consistent visuals.<br> Integrate AI-generated imagery seamlessly into CXG’s content strategy.</p> <p><strong>5- Internal communications support:</strong><br> Quickly produce visually appealing content for internal updates and team communications.<br> Ensure materials are easily repurposable by internal stakeholders.</p> <p><strong>6- Illustration and vector design:</strong><br> Create vector-based designs and web-ready SVGs using Adobe Illustrator.<br> Design infographics and icons that elevate digital and print assets.</p> <h4>Requirements</h4> <h4>What you will bring along:</h4> <p><strong>Core skills:</strong></p> <ul> <li>Mastery of Adobe Creative Suite (Photoshop, Illustrator, InDesign).</li> <li>Proficient in AI image generation and design tools (MidJourney and similar AI tools).</li> <li>Skilled in art direction and conceptual development.</li> <li>Expertise in typography, layout design, and visual storytelling.</li> <li>Strong knowledge of PowerPoint design principles.</li> <li>Precision and consistency in creating high-quality, brand-aligned visuals.</li> <li>Ability to innovate and think outside the box for creative problem-solving.</li> </ul> <p><strong>Experience:</strong></p> <ul> <li>5+ years of professional experience in graphic design, preferably within consultancy or B2B environments.</li> <li>Proven experience with long-form design, including InDesign reports and whitepapers.</li> <li>Experience using MidJourney and other AI image generation models for design purposes.</li> <li>Familiarity with tools like Figma, Canva, Sketch, or XD is a plus.</li> </ul> <p><strong>Behavioral attributes:</strong></p> <ul> <li>Collaborative mindset with strong communication skills.</li> <li>Strong work ethic and integrity for all work produced.</li> <li>Proactive and adaptable in a fast-paced, deadline-driven environment.</li> <li>A keen eye for emerging design trends and a passion for continuous learning.</li> </ul> <h4>Why join CXG?</h4> <ul> <li>Work on diverse, high-impact projects for globally recognized luxury brands.</li> <li>Collaborate with a dynamic, multicultural team that values innovation and creativity.</li> <li>Play a pivotal role in shaping CXG’s visual identity and thought leadership presence.</li> </ul> <p>If you’re a creative visionary ready to elevate CXG’s brand through world-class design, we’d love to hear from you!</p></p><p></p>