وظائف نظم و معلومات في الأردن
٤٢٤٥ وظائف شاغرة
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Deliver exceptional and personalized service in accordance with Accor standards.<br>
Ensure guests receive prompt, courteous, and professional service at all times.<br>
Handle guest requests, concerns, and complaints efficiently, escalating when necessary.<br>
Maintain a visible presence in the outlet to ensure guest satisfaction throughout service.<br>
Supervise daily outlet operations during assigned shifts.<br>
Ensure the outlet is properly prepared before opening and maintained throughout service.<br>
Coordinate table assignments and monitor service flow.<br>
Verify that all food and beverage items are served according to established quality and presentation standards.<br>
Ensure opening, closing, and side duties are completed accurately.<br>
Monitor cleanliness, hygiene, and organization of the outlet. Lead, motivate, and support captains, waiters/waitresses, and hostesses during operations.<br>
Coach team members to improve service standards and product knowledge.<br>
Monitor staff performance and provide constructive feedback.<br>
Promote teamwork and maintain a positive working environment.<br>
Ensure compliance with HACCP, food safety, hygiene, and sanitation standards.<br>
Follow all company policies and local health and safety regulations.<br>
Report maintenance issues and safety hazards immediately.<br>
Ensure proper handling of equipment and company assets.<br>
Assist with inventory control and stock requisitions.<br>
Support cash handling and POS procedures when required.</p>
<h4>Qualifications</h4>
<ul>
<li>Diploma or degree in hospitality management or a related field is preferred.</li>
<li>Minimum 3–5 years of food & beverage experience in a luxury or upscale hotel.</li>
<li>At least 1–2 years of supervisory experience in restaurant operations.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong leadership and team management abilities.</li>
<li>Sound knowledge of food and beverage service standards.</li>
<li>Experience using POS systems (Micros/Simphony preferred).</li>
<li>Good command of English; additional languages are an advantage.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Incident Response Analyst is responsible for investigating, containing, eradicating, and supporting the recovery of cybersecurity incidents across customer and enterprise environments. The role plays a critical part in minimizing business impact from cyber threats by coordinating response activities, performing technical investigations, and supporting the continuous improvement of incident response capabilities. The role collaborates closely with Security Operations, Threat Intelligence, Digital Forensics, and customer IT teams to identify attack vectors, contain threats, and strengthen organizational resilience against future incidents. Responsibilities: Incident Investigation & Response Respond to security incidents within defined SLAs and escalation procedures. Perform detailed investigations to determine Nature of the attack, Scope of compromise, Impacted systems, Attack vectors and Potential business impact Analyze indicators of compromise (IOCs) and attacker activity. Identify containment, eradication, and recovery actions required to mitigate incidents. Coordinate incident response activities with internal and customer stakeholders. Threat Analysis & Root Cause Investigation Conduct in-depth analysis of security incidents and suspicious activities. Identify vulnerabilities, attack techniques, and security gaps contributing to incidents. Perform root cause analysis to determine how incidents occurred and identify preventive controls. Analyze attacker tactics, techniques, and procedures (TTPs) using industry frameworks such as MITRE ATT&CK. Incident Coordination & Escalation Manage incident response activities across multiple technical teams. Escalate incidents requiring Digital Forensics support, Specialized technical expertise and Malware analysis Coordinate communication between technical teams, management, and customer stakeholders. Support crisis management activities during major incidents. Documentation & Reporting Prepare detailed incident reports documenting Findings, Impact assessments, Root cause analysis and Remediation recommendations Maintain investigation records and evidence documentation. Support development of executive-level incident summaries and post-incident reviews. Process Improvement & Readiness Support the development and enhancement of Incident response playbooks, Response procedures and Investigation methodologies Participate in tabletop exercises and incident simulations. Identify opportunities to improve response effectiveness and operational readiness.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or intermediate diploma (minimum) from a recognised institution. Minimum 3 years experience in cybersecurity / information security, including 1 or more years in incident response. At least one valid NCSC-approved IR certification like (ECIH, CCIM, Blue Team Level 2) or another equivalent certification in the same field that is approved by the NCSC. Practical skills in log analysis, endpoint and network investigation, malware triage, and use of IR tooling. Exposure to SIEM/SOAR and EDR platforms is preferable. Experience in an MSSP or SOC environment is preferable.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A leading global pharmaceutical company is seeking a Data Analysis Specialist who will play a key role in designing, developing conceptual, logical, and physical data models by interpreting and analyzing complex datasets with the business in order to provide insights and support data-driven decision-making. This individual will also contribute to maintaining data dictionaries, metadata documentation, and data standards to support consistency and clarity across the organization. This highly collaborative role works closely alongside data engineers, data governance, and business executives to gather and transform data, conduct statistical analysis, and create visualizations and reports that will contribute to identifying trends, patterns, and opportunities that drive business initiatives.</p><p>Responsibilities:</p><ul><li>Design, create, implement and maintain logical and physical data models for both IT and business solutions to capture the structure, relationships, and constraints of relevant datasets</li><li>Effectively collaborate and communicate with various stakeholders to understand data and business requirements and translate them into data models</li><li>Build and operationalize complex data solutions, correct problems, apply transformations, and propose data cleansing or enhancement solutions</li><li>Create data flow diagrams, dimensional models (e.g., star schema), and other visual representations to support analytics and reporting</li><li>Collaborate with data engineers and database administrators to optimize data collection, storage, and retrieval processes</li><li>Develop data modelling best practices, and use these standards to identify and resolve data modelling issues and conflicts</li><li>Conduct performance tuning and optimization of data models for efficient data access and retrieval</li><li>Incorporate core data management competencies, including data governance, data security and data quality</li><li>Develop, implement, and maintain change control and testing processes for modifications to data models.</li><li>Create and maintain data dictionaries, metadata documentation, and clear definitions for key datasets and business terms</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Data Science, Data Analytics, Computer Science, Information Systems or relevant field. At least 3 years of experience as a data analyst, data scientist, BI analyst, or related profession Proven project experience with programming languages such as DAX, SQL, Python, or R for data manipulation and analysis Proven project experience with data analysis and visualization tools such as Tableau, Power BI, and Excel Hands-on relational, dimensional, and analytical project experience Familiarity with ERP systems such as SAP, Sage, or similar enterprise applications</p><p>Skills:</p><p>Soft Skills: Communication and Stakeholder Engagement Facilitation Creative thinking Problem solving Collaboration and teamwork Relationship management Storytelling Influencing Presentation Excellent English language verbal and written communication.</p><p>Data & Analytics Skills (highly proficient in): Analytics and modelling concepts and methodologies Strong technical documentation Visualization skills Data management Data architecture AI Data governance (good understanding of the concepts, methods and techniques used): Business Understanding Strategic Data Management Regulatory Compliance Change management</p><p>Other skills : Project management capabilities Business case development Programming languages like SQL, Python, R Analytics and business intelligence tools like Microsoft Power BI Data modelling Version control</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>A leading global pharmaceutical company is seeking a Data Analysis Specialist who will play a key role in designing, developing conceptual, logical, and physical data models by interpreting and analyzing complex datasets with the business in order to provide insights and support data-driven decision-making.<br> This individual will also contribute to maintaining data dictionaries, metadata documentation, and data standards to support consistency and clarity across the organization.<br> This highly collaborative role works closely alongside data engineers, data governance, and business executives to gather and transform data, conduct statistical analysis, and create visualizations and reports that will contribute to identifying trends, patterns, and opportunities that drive business initiatives.<br> Responsibilities: Design, create, implement and maintain logical and physical data models for both IT and business solutions to capture the structure, relationships, and constraints of relevant datasets Effectively collaborate and communicate with various stakeholders to understand data and business requirements and translate them into data models Build and operationalize complex data solutions, correct problems, apply transformations, and propose data cleansing or enhancement solutions Create data flow diagrams, dimensional models (e.<br>g., star schema), and other visual representations to support analytics and reporting Collaborate with data engineers and database administrators to optimize data collection, storage, and retrieval processes Develop data modelling best practices, and use these standards to identify and resolve data modelling issues and conflicts Conduct performance tuning and optimization of data models for efficient data access and retrieval Incorporate core data management competencies, including data governance, data security and data quality Develop, implement, and maintain change control and testing processes for modifications to data models.<br> Create and maintain data dictionaries, metadata documentation, and clear definitions for key datasets and business terms Bachelor’s degree in Data Science, Data Analytics, Computer Science, Information Systems or relevant field.<br> At least 3 years of experience as a data analyst, data scientist, BI analyst, or related profession Proven project experience with programming languages such as DAX, SQL, Python, or R for data manipulation and analysis Proven project experience with data analysis and visualization tools such as Tableau, Power BI, and Excel Hands-on relational, dimensional, and analytical project experience Familiarity with ERP systems such as SAP, Sage, or similar enterprise applications Skills: Soft Skills: Communication and Stakeholder Engagement • Facilitation • Creative thinking • Problem solving • Collaboration and teamwork • Relationship management • Storytelling • Influencing • Presentation • Excellent English language verbal and written communication.<br> Data & Analytics Skills (highly proficient in): Analytics and modelling concepts and methodologies • Strong technical documentation • Visualization skills • Data management • Data architecture • AI Data governance (good understanding of the concepts, methods and techniques used): Business Understanding • Strategic Data Management • Regulatory Compliance • Change management Other skills : Project management capabilities • Business case development • Programming languages like SQL, Python, R • Analytics and business intelligence tools like Microsoft Power BI • Data modelling • Version control</span> </div>
</span></i></b></span></span></p>
<p ><b><span >We are looking for a Sustainability Senior Officer with the following qualifications</span></b><b><span >:</span></b><b><span ></span></b></p>
<ul>
<li><span >Bachelor’s degree in environmental /chemical engineering or any relevant field<span dir="RTL" >. <span ></span></span></span></li>
<li><span >A minimum of 5 years of professional sustainability<span > <span >(environment, social &Governance) management experience.<span ></span></span></span></span></li>
<li><span >A good knowledge of the principles, practices, techniques and purposes of sustainability & planning and management.<span ></span></span></li>
<li><span >A good knowledge of sustainability management as applied in administering and directing the preparation of a wide variety of studies, technical reports and recommendations<span dir="RTL" >.<span ></span></span></span></li>
<li><span >A good knowledge of the principles, techniques and sources of information applicable to the collection, analysis, and presentation of data pertaining to sustainable management.<span ></span></span></li>
<li><span >A good knowledge of the techniques of training, instructing and evaluation of subordinate work performance<span dir="RTL" >.<span ></span></span></span></li>
<li><span >A good knowledge of effective safety principles and practices<span dir="RTL" >.<span ></span></span></span></li>
<li><span >A working knowledge of memoranda of understanding as they apply to subordinate personnel; a general knowledge of AIG/QAIA personnel rules, policies and procedures.<span dir="RTL" > <span ></span></span></span></li>
<li><span >Internal auditor<span dir="RTL" >.<span ></span></span></span></li>
<li><span >ISO 9001, 14001 training & 50001.<span dir="RTL" > <span ></span></span></span></li>
<li><span >Discretion and confidentiality<span dir="RTL" >.<span ></span></span></span></li>
<li><span >Translation from Arabic to English and reverse.</span></li>
<li><span >Knowledge of computer applications related to the work.</span></li>
</ul>
<p align="center" ><span >Interested candidates who meet the above requirements are invited to send their CVs to:<span ></span></span></p>
<p align="center" ><b><span ><a href="mailto:jobcvs990@gmail.com"><span >jobcvs990@gmail.com</span></a></span></b><b><span dir="RTL" ></span></b></p>
<p align="center" ><span >For inquiries and further information, please contact via WhatsApp at:</span></p>
<p align="center" ><b><span >0797403988</span></b></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br>
<p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br>
<p><strong><span>Hashtag:</span></strong><span> #LI-AA2</span></p><br> <p><strong><span>About Us:</span></strong></p><br>
<p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&D hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented <strong>Trainee, Pharmacovigilance </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <ul>
<li><span>Monitors regulations and guidelines to detect PV updates.</span></li>
<li><span>Assists in the performance of PV activities in Levant (i.e., Iraq, Lebanon, Syria, Sudan, Libya, and Yemen), including but not limited to, case management, local literature searching, aggregate reporting, risk management, health risk assessment, product labeling reviews, and safety agreements, to ensure compliance with procedural and regulatory requirements.</span></li>
<li><span>Prepares PV documents in Levant (i.e., Iraq, Lebanon, Syria, Sudan, Libya, and Yemen), including but not limited to, aggregate reports, risk management plans, health risk assessments, and safety agreements to ensure submission within the required timelines. </span></li>
<li><span>Assists in the implementation and evaluation of the effectiveness of RMP-related activities in Levant (i.e., Iraq, Lebanon, Syria, Sudan, Libya, and Yemen) to ensure compliance with commitments made to regulatory authorities.</span></li>
<li><span>Assists in the creation and update of local PV procedures, and National PSSF(s) for Levant (i.e., Iraq, Lebanon, Syria, Sudan, Libya, and Yemen) to ensure alignment with global procedures and regulatory requirements.</span></li>
<li><span>Assists in the safety review of clinical study protocols, data management plans, statistical analysis reports, interim reports, and clinical study reports (CSRs) for studies in Levant (i.e., Iraq, Lebanon, Syria, Sudan, Libya, and Yemen).</span></li>
<li><span>Aids in the updates of the global product database to ensure it contains reliable and up to date product information for Levant (i.e., Iraq, Lebanon, Syria, Sudan, Libya, and Yemen) products.</span></li>
</ul> <p><strong><span>Skills:</span></strong></p><br> <ul>
<li><span>Good English (written and spoken)</span></li>
<li><span>Proficiency in Microsoft Excel and Word</span></li>
<li><span>Good communication and interpersonal skills</span></li>
<li><span>Flexibility and adaptability</span></li>
<li><span>Attention to detail</span></li>
<li><span>Good organizational and time management skills</span></li>
<li><span>Willingness to learn</span></li>
<li><span>Team player with a positive attitude</span></li>
</ul>
</div>
<p>Participate in Planning Activities that effectively control the flow of materials through different parts of supply chain (from supplier to customer) to satisfy customer demand. This includes maintaining related master data, schedule production activities, manage the inventory of packaging materials and create batches.</p><p><strong>Duties and Responsibilities:</strong></p><ul><li><strong>Master Data Management:</strong> Code creation on ERP for RM, PM, FG, and Bulk, as per the approved procedures.</li><li><strong>Monthly Production Plan up to 3Months Planning Horizon:</strong> Generate a detailed Production Plan, per work center, using MS Project or any scheduling software. Set with production to ensure all routes and production parameters are correct. Keep follow up the progress of plan and revise the plan where needed. Allocate Batches on ERP considering right formula and route. Initiate Transfer Orders if requested by sales and follow up with production till completion.</li><li><strong>Monthly Delivery Plan:</strong> Daily follow up with related departments to adhere to the plan.</li><li><strong>Packaging Materials MRP:</strong> Generate periodical MRP for Local PM to cover the confirmed sales orders. Follow up with related departments (PRD/QA/RA) to keep active and approved formulas. Follow up with related departments changes of artworks and control the dates. Upload orders on ERP for the needed materials and share it with Procurement Obtain output information (number of finished products production yield, percentage of defective) using the production control systems.</li><li><strong>Follow up and Reporting:</strong> Follow with procurement arrival of PM. Conduct tours in production to ensure adherence of production plans and report any delays.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>B.Sc. in Industrial Engineering or any related field as per the country regulations</p><p>A minimum of 2 years of relevant experience.</p><p>Good written and spoken Arabic and English Languages</p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues.<br>
Prepare, cook and service all food items for a la carte and/or buffet menus according to hotel recipes and standards.<br>
Ensure the cleanliness and maintenance of all work areas, utensils, and equipment.<br>
Have full knowledge of all menu items, daily features and promotions.<br>
Follow kitchen policies, procedures and service standards.<br>
Follow all safety and sanitation policies when handling food and beverage.<br>
Other duties as assigned.</p>
<h4>Qualifications</h4>
<ul>
<li>Previous experience in the culinary field required.</li>
<li>Journeyman’s papers or international equivalent an asset.</li>
<li>Diploma or certification in a culinary discipline an asset.</li>
<li>Strong interpersonal and problem solving abilities.</li>
<li>Highly responsible and reliable.</li>
<li>Ability to work well under pressure in a fast paced environment.</li>
<li>Ability to work cohesively as part of a team.</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset.</li>
<li>Prior experience working with Opera or a related system.</li>
<li>Strong interpersonal and problem solving abilities.</li>
<li>Fluency in English, additional languages are a plus.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Consistently offer a professional, friendly greeting and engaging service.<br>
Understand the server’s tasks in the outlet.<br>
Understand shift end reports in the outlet and the POS system.<br>
Assist guests regarding food and beverage menu items in an informative and helpful way.<br>
Have knowledge of all menu items, garnishes, contents and preparation methods.<br>
Follow outlet policies, procedures and service standards.<br>
Follow all safety and sanitation policies when handling food and beverage.<br>
Other duties as assigned.</p>
<h4>Qualifications</h4>
<ul>
<li>Previous service experience an asset.</li>
<li>Previous point of sale system experience an asset.</li>
<li>Excellent communication and organizational skills.</li>
<li>Strong interpersonal and problem solving abilities.</li>
<li>Highly responsible and reliable.</li>
<li>Ability to work well under pressure in a fast paced environment.</li>
<li>Ability to work cohesively as part of a team.</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset.</li>
<li>Prior experience working with Opera or a related system.</li>
<li>Strong interpersonal and problem solving abilities.</li>
<li>Fluency in English, additional languages are a plus.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Consistently offer a professional, friendly greeting and engaging service.<br>
Understand the server’s tasks in the outlet.<br>
Understand shift end reports in the outlet and the POS system.<br>
Assist guests regarding food and beverage menu items in an informative and helpful way.<br>
Have knowledge of all menu items, garnishes, contents and preparation methods.<br>
Follow outlet policies, procedures and service standards.<br>
Follow all safety and sanitation policies when handling food and beverage.<br>
Other duties as assigned.</p>
<h4>Qualifications</h4>
<ul>
<li>Previous service experience an asset.</li>
<li>Previous point of sale system experience an asset.</li>
<li>Excellent communication and organizational skills.</li>
<li>Strong interpersonal and problem solving abilities.</li>
<li>Highly responsible and reliable.</li>
<li>Ability to work well under pressure in a fast paced environment.</li>
<li>Ability to work cohesively as part of a team.</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset.</li>
<li>Prior experience working with Opera or a related system.</li>
<li>Strong interpersonal and problem solving abilities.</li>
<li>Fluency in English, additional languages are a plus.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<ul>
<li>Consistently offer a professional, friendly greeting and engaging service</li>
<li>Understand the server’s tasks in the outlet</li>
<li>Understand shift end reports in the outlet and the POS system</li>
<li>Assist guests regarding food and beverage menu items in an informative and helpful way</li>
<li>Have knowledge of all menu items, garnishes, contents and preparation methods</li>
<li>Follow outlet policies, procedures and service standards</li>
<li>Follow all safety and sanitation policies when handling food and beverage</li>
<li>Other duties as assigned</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Previous service experience an asset</li>
<li>Previous Point of Sale system experience an asset</li>
<li>Excellent communication and organizational skills</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Highly responsible and reliable</li>
<li>Ability to work well under pressure in a fast paced environment</li>
<li>Ability to work cohesively as part of a team</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Fluency in English, additional languages are a plus</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<ul>
<li>Consistently offer a professional, friendly greeting and engaging service</li>
<li>Understand the server’s tasks in the outlet</li>
<li>Understand shift end reports in the outlet and the POS system</li>
<li>Assist guests regarding food and beverage menu items in an informative and helpful way</li>
<li>Have knowledge of all menu items, garnishes, contents and preparation methods</li>
<li>Follow outlet policies, procedures and service standards</li>
<li>Follow all safety and sanitation policies when handling food and beverage</li>
<li>Other duties as assigned</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Previous service experience an asset</li>
<li>Previous Point of Sale system experience an asset</li>
<li>Excellent communication and organizational skills</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Highly responsible and reliable</li>
<li>Ability to work well under pressure in a fast paced environment</li>
<li>Ability to work cohesively as part of a team</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Fluency in English, additional languages are a plus</li>
</ul></p><p></p>
<p><h4>Position summary</h4>
<p>Manage the day-to-day activities for social media channels. Establish long-range objectives and specify the strategies and actions to achieve them. Manage active and engaged communities around a defined topic or topics by managing long-lead editorial calendars and monitoring online conversations. Participate in online conversations to build brand visibility, customer satisfaction, and marketing/ecommerce support. Establish a positive online presence for the hotel(s) by integrating property-specific and brand messaging in a compelling and valuable way for participants. Provide measurement of the impact of online presence to the hotel’s overall business.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>
<p><h4>Position summary</h4>
<p>Manage the day-to-day activities for social media channels. Establish long-range objectives and specify the strategies and actions to achieve them. Manage active and engaged communities around a defined topic or topics by managing long-lead editorial calendars and monitoring online conversations. Participate in online conversations to build brand visibility, customer satisfaction, and marketing/ecommerce support. Establish a positive online presence for the hotel(s) by integrating property-specific and brand messaging in a compelling and valuable way for participants. Provide measurement of the impact of online presence to the hotel’s overall business.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>
<p><h4>Essential responsibilities:</h4>
<p>The designee is responsible for the overall daily safe and expeditious flow of air traffic within the designated facility control airspace in accordance with ICAO and FAA 7110.65 regulatory guidance. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders.</p>
<p>This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift, as well as adherence to CRM principal application. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information.</p>
<p>The individual is responsible for vehicles and personnel operating on the airfield. Along with controlling aircraft the designee must be able to process flight plans, and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of RADAR/Manual approach control operations.</p>
<h4>Minimum position knowledge, skills, and abilities required:</h4>
<ul>
<li>Graduate of an approved DoD or FAA ATC course.</li>
<li>Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility.</li>
<li>Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations.</li>
<li>Shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent.</li>
<li>Ability to obtain and maintain FAA Class II Medical Certificate.</li>
<li>Ability to obtain and maintain a US CENTCOM Medical Exam.</li>
<li>Must be able to obtain/maintain a Secret Security Clearance. Note: US citizenship is required to obtain a Secret Clearance.</li>
</ul>
<h4>Compensation details:</h4>
<p>110,000</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Original posting:</h4>
<p>06/01/2026 - Until filled</p>
<p>Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p>
<p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under federal laws and supplemental language at Labor Laws Posters.</p></p><p></p>
<p><h4>Essential responsibilities:</h4>
<p>The designee is responsible for the overall daily safe and expeditious flow of air traffic within the designated facility control airspace in accordance with ICAO and FAA 7110.65 regulatory guidance. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift, as well as adherence to CRM principal application.</p>
<p>The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The individual is responsible for vehicles and personnel operating on the airfield. Along with controlling aircraft, the designee must be able to process flight plans, and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of radar/manual approach control operations.</p>
<h4>Minimum position knowledge, skills, and abilities required:</h4>
<ul>
<li>Graduate of an approved DoD or FAA ATC course.</li>
<li>Eight (8) years of experience; one (1) year of experience must be from performing in a like type facility.</li>
<li>Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations.</li>
<li>Shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent.</li>
<li>Ability to obtain and maintain FAA Class II Medical Certificate.</li>
<li>Ability to obtain and maintain a US CENTCOM Medical Exam.</li>
<li>Must be able to obtain and maintain a Secret Security Clearance. Note: US citizenship is required to obtain a Secret Clearance.</li>
</ul>
<h4>Compensation details:</h4>
<p>110,000</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions or benefits.</p>
<h4>Original posting:</h4>
<p>06/11/2026 - Until filled</p>
<p>The company anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p>
<p>The company is proud to be an equal opportunity employer. Hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<p><h4>Essential responsibilities:</h4>
<p>The designee is responsible for the overall daily safe and expeditious flow of air traffic within the designated facility control airspace in accordance with ICAO and FAA 7110.65 regulatory guidance. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift, as well as adherence to CRM principal application. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The individual is responsible for vehicles and personnel operating on the airfield. Along with controlling aircraft the designee must be able to process flight plans, and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of radar/manual approach control operations.</p>
<h4>Minimum position knowledge, skills, and abilities required:</h4>
<ul>
<li>Graduate of an approved DoD or FAA ATC course.</li>
<li>Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility.</li>
<li>Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations.</li>
<li>Shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent.</li>
<li>Ability to obtain and maintain FAA Class II Medical Certificate.</li>
<li>Ability to obtain and maintain a US CENTCOM Medical Exam.</li>
<li>Must be able to obtain and maintain a Secret Security Clearance. Note: US citizenship is required to obtain a Secret Clearance.</li>
</ul>
<h4>Compensation details:</h4>
<p>110,000</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions or benefits.</p>
<h4>Original posting:</h4>
<p>06/11/2026 - Until filled</p>
<p>The company anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p>
<p>The company is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Purpose<p>To provide a quality service to customers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the Company's commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per applicable procedures.</p><br><br><ul><li>Identify and meet the standard and special service requirements of the customers at check-in, transfer desk, special services and boarding gates by adhering to the set service standards and procedures so that the customers are handled in a friendly and efficient manner.<br></li><li>Adhere to the internal operating boarding procedures by ensuring that laid down boarding priorities, announcements, hand baggage removal, regular staff briefing and stationary/equipment availability before the flight. Post the flight, ensure flight coupon reconciliation and head count confirmation is in order to assist the smooth process of a safe and on time departure of EK flights in order to achieve EK standards and customer satisfaction.<br></li><li>Guide and advise team members to ensure that superior customer service levels are upheld and assist the process of ensuring the safe and on-time departure of EK flights.<br></li><li>To liaise and monitor the Emirates Chauffeur drive company on arrival and departure. Ensure eligible customers are provided with this service on arrival and any customers that require assistance are met on departure.<br></li><li>Oversee the arrival of bags into the baggage hall, ensuring priority bags are first on the carousel and assist customers with missing or damaged bags referring them to Emirates GHA to complete necessary paperwork and follow up on missing bags for Premium customers ensuring customers are kept fully informed.<br></li><li>To monitor queues at check-in ensuring priority given to Premium customer card holders. To assist and deal with any excess baggage and visa issues that may arise. Assist in dealing with any problems such as, keeping customers informed of any delays, disruptions and denied boarding including the implementation of the 'Options' scheme.<br></li><li>Assist with the preparation and completion of pre and post flight documentation and complete all relevant station statistical information and filing. Ensure all safety instructions are compiled with at all times and report any damage to aircraft, ULDS, immediately and assist with preparation of relevant reports.<br></li><li>Cover the absence of check-in supervisor and prepare flight briefs regarding customer information ensuring that all staff, GHA and service providers are fully aware of this information. Ensure all operational areas are covered and that staff are aware of what is expected of them to ensure high levels of customer service in all operational areas.<br></li><li>Support and cover the Emirates Ticket Desk functions and undertake ticketing/reservation duties to ensure seamless service to customers. Offer full range of Emirates products and services to all customers to maximize ticketing revenue. Issue tickets, EMD, EBT, make and amend reservations as and when necessary. Re-issue and re-calculate fares for customers changing itinerary and make any additional collection as required. Carry out Credit Card verification. Complete daily ticket sales returns and assist with banking duties as required.<br></li><li>When required support duties in the Emirates lounge. Liaise with service providers and supervise contracted staff, overseeing catering, cleaning and maintenance operations and ensure service standards are met and maintained.</li></ul><br><p>Minimum O level or equivalent.</p><br><br><p>Must have completed relevant and recognized professional training courses in Customer Services and Handling, Ground Operations and Reservations, Fares & Ticketing.</p><br><br><p>Given the specific requirements at outstations, a minimum of 3 years? airline industry experience is required.</p><br><br>Qualification<p>Knowledge of a Departure Control System and Computerized Reservation System.</p><br><br><p>Knowledge of check-in procedures.</p><br><br><p>Customer Service Delivery.</p><br><br><p>Fluent in spoken and written English and local language.</p><br><br><p>Proficiency in Microsoft Office applications.</p><br><br><p>Must have the right to live and work in Jordan.</p><br><br>Salary & benefits<p>Competitive Salary.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Overall Role Purpose:</strong><br><span>The Service Point Advisor is responsible for answering customer inquiries across the counter ensure that collection and deliveries of shipments are processed as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external. The Advisor is also responsible in helping to achieve revenue targets through effectively promoting and selling DHL’s products and value-added services.</span><br><br><strong>Key activities</strong><br><span><strong>Customer:</strong></span><br><ul><li><span>Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner</span></li><li><span>Ensure that a high level of professional rapport is developed and maintained with all customers</span></li><li><span>Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required</span></li><li><span>Maintain proactive work processes to ensure teamwork, shuttle procedures and overall base performance is achieved</span></li><li><span>Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action</span></li></ul><br><br><span><strong>Internal:</strong></span><br><ul><li><span>Follow customer service procedures as outlined in the manual to comply with the ISO/GSOP procedures and safe working practices</span></li><li><span>Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on pricing, transit times, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times</span></li><li><span>Highlight any recurring problems that are manifested through traces and then direct the information accordingly so that corrective actions can be taken promptly</span></li></ul><br><br><span><strong>Process:</strong></span><br><ul><li><span>Process all shipments accepted at the counter accurately and enter relevant data so as to ensure perfect airwaybills thus offering DHL’s most suitable service to the customer</span></li><li><span>Promote and sell DHL’s value-added services such as Insurance, Import Express and TDD and participate actively in the Sales Lead programme to contribute to the country revenue</span></li><li><span>Highlight opportunities and suggest solutions to improve DHL’s procedures, technology and service so that DHL can provide continuously universally high level of service to all customers</span></li><li><span>Work effectively both individually and as part of a team to achieve both individual and department goals and objectives and strive consistently to promote a positive team spirit</span></li><li><span>Deal competently with customer complaints and take all possible actions to resolve the issue to their fullest satisfaction with minimal intervention of team leaders</span></li><li><span>Ensure all shipments are manifested by end of each shift and also ensure all documents and invoices pertaining to WPX shipments are imaged for quicker clearance at destination- CIA</span></li><li><span>Keep record of the supplies and also the float money and submit to accounts a cash summary of the total cash sales at the end of each day. The cash summary report needs to be reconciled for the cash collected for the shipments</span></li><li><span>delivered (Receiver Paid) or accepted at the counter</span></li></ul><br><br><br><span><strong>People Management:</strong></span><br><span>Provide follow up for the call center Advisors during off hours by tracking and tracing shipments in adherence to DHL’s network trace standards</span><br><br><span><strong>Skills / Qualifications:</strong></span><br><span>Problem Solving</span><br><span>Customer Orientation</span><br><span>Planning and Organizing</span><br><span>Decision Making</span><br><span>Results Orientation</span><br><span>Teamwork</span><br><span>Accountability</span><br><span>Communication Skills</span><br><span>Self-Management</span><br><span>Attention to Detail</span><br><br><strong>Experience</strong><br><span>Excellent verbal communication skills and interpersonal style</span><br><span>Excellent personal presentation, grooming and hygiene</span><br><span>Excellent organizational skills, including ability to prioritize workload</span><br><span>Ability to effectively contribute as a team member as part of a busy team</span><br><span>Proven ability to work under pressure in a fast paced, time sensitive environment</span><br><span>Demonstrated ability to use initiative/judgement to solve job related issues</span><br><span>Good understanding of DHL Network</span><br><span>Strong problem-solving capability</span><br><span>Desire to get the job done</span><br><span>Passion to provide excellent Customer Service</span><br><span>Right first-time philosophy</span><br><span>Sound educational background with knowledge of the Service Industry, an added advantage</span><br><span>Working knowledge of Microsoft Word, Excel and Power Point.</span><br><span>Good oral and written communication skills – English & Arabic preferable</span><br><span>Self-motivated individual capable of taking ownership and working independently</span><br><span>Tolerance for stress in a fast-paced working environment.</span><br><span>Excellent planning and organizing skills</span><br><span>Good team player</span><br><span>Adheres to policies and procedures</span><br><span>Possesses good relationship building and interpersonal skills</span><br><br><br><strong>Educational Qualifications</strong><br><span>Essential :Diploma Degree</span><br><span>Desired : BA degree </span><br><br> </div>
<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Contract duration: 6 months (pending funding confirmation) Starting date: ASAP Location: Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The Senior Assessment Officer will lead a portfolio of shelter and sites-related research activities, which may include targeted shelter assessments, area-based and neighbourhood-level studies, intentions and perceptions research, analytical support to humanitarian coordination mechanisms, and other assessments responding to evolving operational priorities and information needs. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. • External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary. </p><p><strong>Desired Candidate Profile</strong></p><p><strong>REQUIREMENTS</strong></p><ul><li>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</li><li>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</li><li>Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</li><li>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</li><li>Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</li><li>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</li><li>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</li><li>Security environment Ability to operate in a complex and challenging security environment.</li><li>Experience in geographical region Past experience in the region is desirable;</li><li>Language skills Fluency in English required, Arabic is an asset</li></ul>