وظائف مطورين Git في الأردن

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <ul> <li>Build and maintain supplier/retailer relationships in order to build a strong working relationship</li> <li>Cascade targets to sales team leads</li> <li>Handle and respond to existing products queries from clients quickly, effectively and accurately</li> <li>Provide customers with the appropriate selection, sampling of products in response to their inquiries and provide quotations accordingly</li> <li>Anticipate the clients’ needs and provide appropriate solutions to meet these needs</li> <li>Facilitate prospecting of new clients to identify and develop new accounts</li> <li>Introduce the company’s profile and communicate the selection of products available</li> <li>Support in increasing the sales and following up on orders, stock and deliveries</li> <li>Oversee collection of receivables in timely fashion</li> <li>Provide market feedback to the commercial team regarding movement of goods / brands</li> <li>Coordinate with the marketing team on the budget requirements and limits</li> <li>Coordinate with sales team to ensure quality and accuracy of merchandising</li> <li>Keep abreast of the market conditions and trends in the field pertinent to brands / products</li> <li>Support the team with new product launch strategy and information</li> <li>Liaise with rewards and people partner to design updated commission schemes</li> <li>Participate in relevant projects and community activities as and when needed</li> <li>Develop and motivate team members to ensure transfer of know-how and continuous positive work environment</li> <li>Assign individual objectives for employee performance management purposes, manage performance, empower team, and provide formal and informal feedback in order to support professional development and maximize performance</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Minimum 8 years of relevant experience within the realm of luxury fashion brands</li> <li>Proficiency in English with fluency in Arabic</li> <li>Strong leadership capabilities</li> <li>An intuitive ability to anticipate and address customer needs</li> <li>Proactive monitoring of industry trends and competition to uphold optimal customer satisfaction levels</li> <li>Willingness to adapt work methods for enhanced performance</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p><b>Minimum requirements:</b></p><p><br></p><p>Education: Masters Disciplines: Education, international development, public policy, social sciences, digital transformation, technology for development, learning sciences, or a related field.</p><p>Work Experience: At least five years of relevant professional experience in education, digital learning, international development, public-sector digital transformation, knowledge management, project coordination or related areas. Demonstrated experience coordinating multi-stakeholder initiatives, preferably involving governments, UN agencies, development partners or technical institutions. Experience supporting digital education, public digital learning platforms, EdTech or digital public goods. Experience preparing technical notes, reports, case studies, presentations and knowledge products. Experience managing donor reporting, partnership monitoring and financial tracking. Experience synthesizing research and evidence to translate into short reports and communication and advocacy work. Experience organizing meetings, workshops, study visits or technical exchanges. Strong ability to manage multiple workstreams and deliver within deadlines</p><p>Skills: Deep understanding of public digital learning platforms, EdTech, digital public goods and education technology policy; strong coordination, research and writing capabilities</p><p>Language Requirements: Excellent written and verbal communication skills in English required</p><p>Desirables: Experience working with UNICEF, UNESCO or another UN/multilateral organization; experience communicating and collaborating with ministries of education; experience with digital learning in low-resource settings, education in emergencies, accessibility and inclusion, interoperability, data governance, online/offline models, shared devices or AI-enabled education tools; working knowledge of French, Spanish, Arabic, Chinese or another UN language; experience developing web-ready content or communications products.&nbsp;</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education:</strong> Masters Disciplines: Education, international development, public policy, social sciences, digital transformation, technology for development, learning sciences, or a related field.</li><li><strong>Work Experience:</strong> At least five years of relevant professional experience in education, digital learning, international development, public-sector digital transformation, knowledge management, project coordination or related areas. Demonstrated experience coordinating multi-stakeholder initiatives, preferably involving governments, UN agencies, development partners or technical institutions. Experience supporting digital education, public digital learning platforms, EdTech or digital public goods. Experience preparing technical notes, reports, case studies, presentations and knowledge products. Experience managing donor reporting, partnership monitoring and financial tracking. Experience synthesizing research and evidence to translate into short reports and communication and advocacy work. Experience organizing meetings, workshops, study visits or technical exchanges. Strong ability to manage multiple workstreams and deliver within deadlines</li><li><strong>Skills:</strong> Deep understanding of public digital learning platforms, EdTech, digital public goods and education technology policy; strong coordination, research and writing capabilities</li><li><strong>Language Requirements:</strong> Excellent written and verbal communication skills in English required</li><li><strong>Desirables:</strong> Experience working with UNICEF, UNESCO or another UN/multilateral organization; experience communicating and collaborating with ministries of education; experience with digital learning in low-resource settings, education in emergencies, accessibility and inclusion, interoperability, data governance, online/offline models, shared devices or AI-enabled education tools; working knowledge of French, Spanish, Arabic, Chinese or another UN language; experience developing web-ready content or communications products.</li></ul>

<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until first week of October 2026</span></p> <p class="x_MsoNormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply</span></i></b></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >About Mercy Corps:</span></b></p> <p class="x_MsoNormal" ><span >Mercy Corps (MC) is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action helping people triumph over adversity and build stronger communities from within. MC has worked in Jordan since 2003 to implement a variety of programs funded by global public institutions, as well as private donors to meet the urgent needs of vulnerable populations, build cohesive and civically engaged communities, and increase inclusive economic opportunities. MC’s current portfolio in Jordan focuses on three domains: resilient individuals, strong communities and governance, and environmentally sustainable and inclusive economic growth. MC integrates cross-cutting themes of youth, gender equality and empowerment, governance, natural resource management, and technology.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >About the Project:</span></b></p> <p class="x_MsoNormal" ><span >Jordan, one of the most water-scarce countries in the world, is facing escalating climate-related disasters that threaten its communities, economy, and environment. Rising temperatures, declining rainfall, and more frequent extreme weather events, particularly flash floods and heatwaves, are straining the country’s already limited water resources and disrupting agriculture. In response, Mercy Corps Jordan is implementing Tabeaa: Strengthening Climate Resilience in Jordanian Communities, a project co-funded by the Z Zurich Foundation and the Embassy of Switzerland in Jordan. Tabeaa is part of Mercy Corps’ ongoing work under the Zurich Climate Resilience Alliance, which focuses on enhancing resilience to climate hazards globally. Through Tabeaa, Mercy Corps Jordan is strengthening climate change adaptation (CCA) and disaster risk reduction (DRR) efforts at both national and local levels. Nationally, the project supports the localization and enforcement of climate policies and promotes climate-smart investments to build long-term resilience. At the community level, Tabeaa works in five highly vulnerable locations (Wadi Musa, Azraq, Mlaih, Dieban, and Shobak), implementing locally driven interventions to protect water resources, reduce disaster risks, and support sustainable livelihoods. By integrating national-level policy action with grassroots resilience-building, Tabeaa empowers both institutions and communities to sustainably adapt to Jordan’s growing climate challenges.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >Background &amp; Rationale:</span></b></p> <p class="x_MsoNormal" ><span >As part of the Tabeaa project, Mercy Corps Jordan is running a Climate-Smart Open Innovation Bootcamp that supports Jordanian entrepreneurs and start-ups developing practical solutions to flash floods, heatwaves, and other climate hazards facing local communities. The bootcamp guides selected teams through mentorship, technical support, and prototype development and will conclude with a national pitch event at the end of September 2026, where the finalists present their solutions and two winners are selected.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >The national pitch event is a key moment for the project and its partners. It showcases home-grown climate innovation, connects entrepreneurs with investors and stakeholders, and demonstrates the value of the Tabeaa approach to donors, government, and the wider public. Capturing this journey and the national pitch event through high-quality visual content is essential to extend its reach and preserve its impact.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >To do this well, the project needs a Creative Videography, Photography, and Storytelling National (Jordanian) Individual Consultant to document the full story: the entrepreneurs and the prototypes they are building, the bootcamp journey that leads them to the pitch, and the key moments and atmosphere of the national event. This content will be used across social media, donor and partner communications, and future project outreach.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >The project is therefore seeking an experienced individual consultant to capture and produce a complete package of photos and videos before, during, and after the national pitch event.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><u><span >Consultant Objectives:</span></u></b></p> <p class="x_MsoNormal" ><span >The consultant will support the Tabeaa project team in documenting the Climate-Smart Open Innovation Bootcamp through clear, creative and high-quality photos and videos. The content should highlight the participating entrepreneurs, their solutions, the bootcamp journey, and the role of innovation in strengthening climate change adaptation (CCA), disaster risk reduction (DRR), and climate resilience in Jordan.</span></p> <ul type="disc"> <li class="x_MsoListParagraph" ><span >Attend weekly follow-up meetings with Mercy Corps, either in person or online, to align on progress, schedules, scripts, branding, and feedback.</span></li> <li class="x_MsoListParagraph" ><span >Prepare a clear workplan and timeline, including filming dates, photography sessions, video scripts, review milestones, and final delivery dates.</span></li> <li class="x_MsoListParagraph" ><span >Capture professional photography and video footage of the bootcamp trainings, participants, prototypes, portraits, and national pitch event.</span></li> <li class="x_MsoListParagraph" ><span >Produce 11 one-minute participant story videos, one for each participating entrepreneur/team, showing who they are, their innovation, the challenge it addresses, and what they aim to achieve.</span></li> <li class="x_MsoListParagraph" ><span >Produce the required video package, including the participant story videos, a 3–4-minute participant journey video, a 1-minute national pitch event recap video, and a 30-60 second teaser video before the national event.</span></li> <li class="x_MsoListParagraph" ><span >Ensure all outputs follow Mercy Corps, Tabeaa, and partner branding and are ready for donor, partner, social media, and public communication use.</span></li> </ul> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >Consultant Deliverables:</span></b></p> <p class="x_MsoNormal" ><span >The consultant is expected to deliver the following:</span></p> <ol start="1" type="1"> <li class="x_MsoListParagraph" ><span >Coordination and follow-up</span></li> </ol> <ul type="disc"> <li class="x_MsoListParagraph" ><span >Attend weekly follow-up meetings with Mercy Corps, or as agreed with the project team.</span></li> <li class="x_MsoListParagraph" ><span >Incorporate Mercy Corps feedback into filming, editing, and final outputs.</span></li> </ul> <ol start="2" type="1"> <li class="x_MsoListParagraph" ><span >Workplan, scripts, and production plan</span></li> </ol> <ul type="disc"> <li> <ul type="disc"> <li class="x_MsoListParagraph" ><span >Submit a clear workplan and timeline covering filming, interviews, training coverage, portrait sessions, national event coverage, review rounds, and delivery dates.</span></li> <li class="x_MsoListParagraph" ><span >Prepare scripts/interview questions for the participant story videos and journey video, for Mercy Corps approval before filming.</span></li> </ul> </li> </ul> <ol start="3" type="1"> <li class="x_MsoListParagraph" ><span >Photography</span></li> </ol> <ul type="disc"> <li> <ul type="disc"> <li class="x_MsoListParagraph" ><span >Deliver one high-resolution professional portrait/photo for each of the 11 participating entrepreneurs/teams.</span></li> <li class="x_MsoListParagraph" ><span >Deliver an edited high-resolution photo library covering trainings, mentorship sessions, prototype development, bootcamp activities, and the national pitch event.</span></li> <li class="x_MsoListParagraph" ><span >National event photos should cover speakers, judges, participants, pitches, prototype showcases, winners, branding, networking, and event atmosphere.</span></li> </ul> </li> </ul> <ol start="4" type="1"> <li class="x_MsoListParagraph" ><span >Videos</span></li> </ol> <ul type="disc"> <li> <ul type="disc"> <li class="x_MsoListParagraph" ><span >Produce 11 participant story videos, approximately 1 minute each, introducing each participant/team, their innovation, the challenge addressed, and what they aim to achieve.</span></li> <li class="x_MsoListParagraph" ><span >Produce one main video, approximately 3–4 minutes long, capturing the participants' journey from trainings and prototype development to the national pitch event.</span></li> <li class="x_MsoListParagraph" ><span >Produce one national pitch event recap video, approximately 1 minute long, suitable for social media.</span></li> <li class="x_MsoListParagraph" ><span >Produce one teaser video, approximately 30–60 seconds long, to build visibility ahead of the national pitch event.</span></li> <li class="x_MsoListParagraph" ><span >Capture professional video footage of the national pitch event to support the recap video, journey video, and future Mercy Corps communications.</span></li> </ul> </li> </ul> <ol start="5" type="1"> <li class="x_MsoListParagraph" ><span >Final handover</span></li> </ol> <ul type="disc"> <li> <ul type="disc"> <li class="x_MsoListParagraph" ><span >Submit all final edited videos and photos in ready-to-use formats.</span></li> <li class="x_MsoListParagraph" ><span >Submit all raw footage, raw photos, editable/source files, subtitles/text files where applicable, and related project files.</span></li> <li class="x_MsoListParagraph" ><span >All materials must be handed over to Mercy Corps with full ownership and usage rights.</span></li> </ul> </li> </ul> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >Timeframe / Schedule:</span></b></p> <p class="x_MsoNormal" ><span >The assignment is expected to run from the first week of August 2026 until the completion of post-event editing and final handover following the national pitch event in the first week of October 2026. The assignment will cover planning and follow-up, filming during bootcamp trainings and participant activities, portrait sessions, teaser production ahead of the national event, full media coverage of the national pitch event, post-event editing, and final delivery.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >Exact filming dates, review rounds, and delivery deadlines will be agreed with Mercy Corps at contract signature.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >The Consultant will report to: Partnerships and Influencing Coordinator and Communications Team - Mercy Corps Jordan.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >The Consultant will work closely with: the Mercy Corps Tabeaa project and communications teams, the participating entrepreneurs, and relevant project partners and stakeholders.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >Required Experience &amp; Skills:</span></b></p> <ul type="disc"> <li class="x_MsoListParagraph" ><span >Proven experience in professional and creative videography, photography, and video editing, including event coverage and short story-style videos.</span></li> <li class="x_MsoListParagraph" ><span >Experience producing entrepreneurs, participant, or story videos for social media, donor communication, or campaigns.</span></li> <li class="x_MsoListParagraph" ><span >Strong photography skills, including portraits, event photography, and product/prototype photography.</span></li> <li class="x_MsoListParagraph" ><span >Ability to produce short-form content, including teasers, recap videos, and social media-ready videos.</span></li> <li class="x_MsoListParagraph" ><span >Ability to follow branding guidelines and produce polished, consistent outputs.</span></li> <li class="x_MsoListParagraph" ><span >Access to professional production equipment, including camera, audio, lighting, stabilization equipment, editing software, and backup storage.</span></li> <li class="x_MsoListParagraph" ><span >Fluency in Arabic and good English, written and spoken. Ability to support captions, subtitles, or bilingual text where required is an asset.</span></li> </ul> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >Application</span></b></p> <p class="x_MsoNormal" ><span >Interested individual consultants must submit the following:</span></p> <ul type="disc"> <li class="x_MsoListParagraph" ><span >Updated Curriculum Vitae (CV).</span></li> <li class="x_MsoListParagraph" ><span >Portfolio or links to relevant previous work, especially story-style videos, event coverage, social media videos, portraits.</span></li> <li class="x_MsoListParagraph" ><span >Financial proposal in Jordanian Dinar (JOD), covering all costs required to complete the assignment and deliver all outputs. Financial offers must be based on a fixed price for each deliverable/sub-deliverable. Prices must be all-inclusive and covering costs related to: transportation, equipment and tools needed, any software, application, licenses, and subscriptions the Consultant needs to complete the work.</span></li> <li class="x_MsoListParagraph" ><span >At least five recent references, including name, organization, email, and phone number.</span></li> </ul> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >Offers will be evaluated against Mercy Corps’ cost-effectiveness and efficiency standard.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >Diversity, Equity &amp; Inclusion</span></b></p> <p class="x_MsoNormal" ><span >Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >Equal Employment Opportunity</span></b></p> <p class="x_MsoNormal" ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >Safeguarding &amp; Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (<a href="mailto:integrityhotline@mercycorps.org" title="mailto:integrityhotline@mercycorps.org">integrityhotline@mercycorps.org</a>).</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >How to Apply</span></b></p> <p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Tuesday 21 July, 2026 at 4:00 pm Amman time</b>:</span></p> <ol start="1" type="1"> <li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section above .</span></li> <li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li> <li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li> <li class="x_MsoListParagraph" ><span >A filled &amp; signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li> </ol> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>

<p><h4>Position summary</h4> <p>Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.</p> <p>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>About Us</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br> Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p> <h4>Line of Service Overview</h4> <p>Internal Firm Services (IFS) is the trusted foundation of PwC, delivering innovative managed services and operational capabilities that enable our clients’ evolving needs. A career in IFS offers diverse opportunities across Human Capital, Finance, Technology, Clients & Markets, Marketing & Communications, Risk & Quality, Partner Development, Office Management, and Managed Services. We don’t just support the business—we shape it, driving strategies and initiatives that power growth and transformation across PwC Middle East.</p> <h4>Business Unit Overview</h4> <p>Risk & Quality at PwC Middle East safeguards our reputation and ensures we deliver with integrity and excellence. This team embeds robust risk management and compliance frameworks, drives quality assurance, and leverages data-driven insights to anticipate challenges and maintain the highest professional standards. By enabling resilience and trust, Risk & Quality plays a pivotal role in shaping strategies that power sustainable growth across the firm.</p> <h4>How you’ll contribute</h4> <p>The Jordan KYC Centre of Excellence has been established to achieve compliance with PwC's global minimum KYC requirements across the Middle East region, using the best skilled people and market-leading technology to safeguard our firm and clients. We are looking for highly motivated individuals who are keen to build a career in client onboarding and compliance area.</p> <p>As a KYC Analyst, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p> <ul> <li>Perform client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence.</li> <li>Play a crucial role in delivering our engagements on time and to the quality standards expected by the firm and regulators.</li> <li>Achieve high quality and productivity and perform stretch roles suited to your career pathway.</li> <li>Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.</li> <li>Update metrics trackers accurately and in a timely manner including client and relevant workflow systems.</li> <li>Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk & quality teams.</li> <li>Carry out pre-engagement compliance tasks associated with client and project onboarding.</li> <li>Communicate effectively and professionally verbally and in writing with a range of key stakeholders.</li> <li>Work collaboratively to drive ideas/solutions with peers, team leaders and managers which will improve client and PwC's efficiency process.</li> <li>Be able to implement and adapt to new or changing processes quickly.</li> </ul> <h4>What you’ll bring</h4> <p>Applicants should have some or all of these skills and experience:</p> <ul> <li>Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.</li> <li>Strong knowledge of various company structures.</li> <li>Responsibility towards others (training, performance, workload/productivity, development).</li> <li>A high level of attention to detail and experience with following strict processes and requirements.</li> <li>Experience with quality and/or control testing or audits.</li> <li>Experience within the financial services sector.</li> <li>One year of experience in KYC, AML, or compliance roles is preferred.</li> <li>Bachelor's degree or equivalent in relevant fields such as Risk Management, Finance, Business Administration, or Industrial Engineering.</li> </ul> <h4>How you’ll make a difference</h4> <p>At PwC Middle East, we expect all our people to embody the skills and behaviours of the PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p> <h4>Why you’ll love working at PwC</h4> <p>At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>

<p><h4>About Us</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br> Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p> <h4>Line of Service Overview</h4> <p>Internal Firm Services (IFS) is the trusted foundation of PwC, delivering innovative managed services and operational capabilities that enable our clients’ evolving needs. A career in IFS offers diverse opportunities across Human Capital, Finance, Technology, Clients & Markets, Marketing & Communications, Risk & Quality, Partner Development, Office Management, and Managed Services. We don’t just support the business—we shape it, driving strategies and initiatives that power growth and transformation across PwC Middle East.</p> <h4>Business Unit Overview</h4> <p>Risk & Quality at PwC Middle East safeguards our reputation and ensures we deliver with integrity and excellence. This team embeds robust risk management and compliance frameworks, drives quality assurance, and leverages data-driven insights to anticipate challenges and maintain the highest professional standards. By enabling resilience and trust, Risk & Quality plays a pivotal role in shaping strategies that power sustainable growth across the firm.</p> <h4>How you’ll contribute</h4> <p>The Jordan KYC Centre of Excellence has been established to achieve compliance with PwC's global minimum KYC requirements across the Middle East region, using the best skilled people and market-leading technology to safeguard our firm and clients. We are looking for highly motivated individuals who are keen to build a career in client onboarding and compliance area.</p> <p>As a KYC Analyst, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p> <ul> <li>Perform client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence.</li> <li>Play a crucial role in delivering our engagements on time and to the quality standards expected by the firm and regulators.</li> <li>Achieve high quality and productivity and perform stretch roles suited to your career pathway.</li> <li>Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.</li> <li>Update metrics trackers accurately and in a timely manner including client and relevant workflow systems.</li> <li>Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk & quality teams.</li> <li>Carry out pre-engagement compliance tasks associated with client and project onboarding.</li> <li>Communicate effectively and professionally verbally and in writing with a range of key stakeholders.</li> <li>Work collaboratively to drive ideas/solutions with peers, team leaders and managers which will improve client and PwC's efficiency process.</li> <li>Be able to implement and adapt to new or changing processes quickly.</li> </ul> <h4>What you’ll bring</h4> <p>Applicants should have some or all of these skills and experience:</p> <ul> <li>Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.</li> <li>Strong knowledge of various company structures.</li> <li>Responsibility towards others (training, performance, workload/productivity, development).</li> <li>A high level of attention to detail and experience with following strict processes and requirements.</li> <li>Experience with quality and/or control testing or audits.</li> <li>Experience within the financial services sector.</li> <li>One year of experience in KYC, AML, or compliance roles is preferred.</li> <li>Bachelor's degree or equivalent in relevant fields such as Risk Management, Finance, Business Administration, or Industrial Engineering.</li> </ul> <h4>How you’ll make a difference</h4> <p>At PwC Middle East, we expect all our people to embody the skills and behaviours of the PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p> <h4>Why you’ll love working at PwC</h4> <p>At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>

<p><h4>About Us</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p> <p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p> <h4>Line of Service Overview</h4> <p>Internal Firm Services (IFS) is the trusted foundation of PwC, delivering innovative managed services and operational capabilities that enable our clients’ evolving needs. A career in IFS offers diverse opportunities across human capital, finance, technology, clients & markets, marketing & communications, risk & quality, partner development, office management, and managed services. We don’t just support the business—we shape it, driving strategies and initiatives that power growth and transformation across PwC Middle East.</p> <h4>Business Unit Overview</h4> <p>Risk & Quality at PwC Middle East safeguards our reputation and ensures we deliver with integrity and excellence. This team embeds robust risk management and compliance frameworks, drives quality assurance, and leverages data-driven insights to anticipate challenges and maintain the highest professional standards. By enabling resilience and trust, Risk & Quality plays a pivotal role in shaping strategies that power sustainable growth across the firm.</p> <h4>How You’ll Contribute</h4> <p>The Jordan KYC Centre of Excellence has been established to achieve compliance with PwC's global minimum KYC requirements across the Middle East region, using the best skilled people and market leading technology to safeguard our firm and clients. We are looking for highly motivated individuals who are keen to build a career in client onboarding and compliance area.</p> <p>As a KYC Analyst, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p> <ul> <li>Perform client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence.</li> <li>Play a crucial role in delivering our engagements on time and to the quality standards expected by the firm and regulators.</li> <li>Achieve high quality and productivity and perform stretch roles suited to your career pathway.</li> <li>Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.</li> <li>Update metrics trackers accurately and in a timely manner including client and relevant workflow systems.</li> <li>Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk & quality teams.</li> <li>Carry out pre-engagement compliance tasks associated with client and project onboarding.</li> <li>Communicate effectively and professionally verbally and in writing with a range of key stakeholders.</li> <li>Work collaboratively to drive ideas and solutions with peers, team leaders and managers which will improve client and PwC's efficiency process.</li> <li>Be able to implement and adapt to new or changing processes quickly.</li> </ul> <h4>What You’ll Bring</h4> <p>Applicants should have some or all of these skills and experience:</p> <ul> <li>Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.</li> <li>Strong knowledge of various company structures.</li> <li>Responsibility towards others (training, performance, workload/productivity, development).</li> <li>A high level of attention to detail and experience with following strict processes and requirements.</li> <li>Experience with quality and/or control testing or audits.</li> <li>Experience within the financial services sector.</li> <li>One year of experience in KYC, AML, or compliance roles is preferred.</li> <li>Bachelor's degree or equivalent in relevant fields such as risk management, finance, business administration, or industrial engineering.</li> </ul> <h4>How You’ll Make a Difference</h4> <p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p> <h4>Why You’ll Love Working at PwC</h4> <p>At PwC Middle East, you’ll find more than just a job—you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>

<p><h4>About Us</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p> <p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p> <h4>Line of Service Overview</h4> <p>Internal Firm Services (IFS) is the trusted foundation of PwC, delivering innovative managed services and operational capabilities that enable our clients’ evolving needs. A career in IFS offers diverse opportunities across human capital, finance, technology, clients & markets, marketing & communications, risk & quality, partner development, office management, and managed services. We don’t just support the business—we shape it, driving strategies and initiatives that power growth and transformation across PwC Middle East.</p> <h4>Business Unit Overview</h4> <p>Risk & Quality at PwC Middle East safeguards our reputation and ensures we deliver with integrity and excellence. This team embeds robust risk management and compliance frameworks, drives quality assurance, and leverages data-driven insights to anticipate challenges and maintain the highest professional standards. By enabling resilience and trust, Risk & Quality plays a pivotal role in shaping strategies that power sustainable growth across the firm.</p> <h4>How You’ll Contribute</h4> <p>The Jordan KYC Centre of Excellence has been established to achieve compliance with PwC's global minimum KYC requirements across the Middle East region, using the best skilled people and market leading technology to safeguard our firm and clients. We are looking for highly motivated individuals who are keen to build a career in client onboarding and compliance area.</p> <p>As a KYC Analyst, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p> <ul> <li>Perform client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence.</li> <li>Play a crucial role in delivering our engagements on time and to the quality standards expected by the firm and regulators.</li> <li>Achieve high quality and productivity and perform stretch roles suited to your career pathway.</li> <li>Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.</li> <li>Update metrics trackers accurately and in a timely manner including client and relevant workflow systems.</li> <li>Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk & quality teams.</li> <li>Carry out pre-engagement compliance tasks associated with client and project onboarding.</li> <li>Communicate effectively and professionally verbally and in writing with a range of key stakeholders.</li> <li>Work collaboratively to drive ideas and solutions with peers, team leaders and managers which will improve client and PwC's efficiency process.</li> <li>Be able to implement and adapt to new or changing processes quickly.</li> </ul> <h4>What You’ll Bring</h4> <p>Applicants should have some or all of these skills and experience:</p> <ul> <li>Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.</li> <li>Strong knowledge of various company structures.</li> <li>Responsibility towards others (training, performance, workload/productivity, development).</li> <li>A high level of attention to detail and experience with following strict processes and requirements.</li> <li>Experience with quality and/or control testing or audits.</li> <li>Experience within the financial services sector.</li> <li>One year of experience in KYC, AML, or compliance roles is preferred.</li> <li>Bachelor's degree or equivalent in relevant fields such as risk management, finance, business administration, or industrial engineering.</li> </ul> <h4>How You’ll Make a Difference</h4> <p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p> <h4>Why You’ll Love Working at PwC</h4> <p>At PwC Middle East, you’ll find more than just a job—you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>

<p><h4>Description</h4> <p>Optimiza is seeking a dedicated Scrum Master to guide our software development teams in adopting Agile principles and practices. The Scrum Master will serve as a facilitator for Agile processes, helping teams deliver high-quality software solutions efficiently and effectively. You will work closely with product owners, developers, and stakeholders to foster collaboration, remove impediments, and promote continuous improvement.</p> <h4>Key responsibilities:</h4> <ul> <li>Facilitate Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.</li> <li>Coach teams on Agile principles and Scrum practices to ensure successful project delivery.</li> <li>Assist product owners in managing and prioritizing the product backlog.</li> <li>Identify and remove obstacles that impede the team's progress.</li> <li>Promote a culture of transparency, accountability, and continuous improvement.</li> <li>Track and report on team performance metrics to management and stakeholders.</li> <li>Collaborate with other Scrum Masters, project managers, and organizational leaders to enhance Agile maturity across the company.</li> <li>Support cross-functional team collaboration and alignment with business goals.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Computer Science, Business, or a related field.</li> <li>3+ years of experience as a Scrum Master in software development environments.</li> <li>Certified ScrumMaster (CSM) or equivalent Agile certification is required.</li> <li>Strong knowledge of Agile methodologies, scrum framework, and software development lifecycle.</li> <li>Excellent facilitation, communication, and interpersonal skills.</li> <li>Proven ability to resolve conflicts and foster positive team dynamics.</li> <li>Experience using Agile project management tools such as JIRA, Confluence, or similar.</li> <li>Ability to manage multiple teams or projects simultaneously.</li> <li>Strong organizational and problem-solving abilities.</li> </ul> <h4>Benefits</h4> <p>Class A health insurance.</p></p><p></p>

<p><h4>Description</h4> <p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js/TypeScript codebase.</p> <p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p> <p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p> <p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p> <h4>What you'll do</h4> <ul> <li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li> <li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li> <li>Debug and troubleshoot complex issues in live customer environments.</li> <li>Implement fixes, integration enhancements, or small features directly in the Node.js/TypeScript codebase.</li> <li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li> <li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li> <li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li> </ul> <h4>Requirements</h4> <ul> <li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li> <li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li> <li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li> <li>Good understanding of (or fast ability to learn) customer support/helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li> <li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li> <li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li> <li>Primarily based on-site in Amman, Jordan, and comfortable working with customers across US, Europe, and Saudi time zones.</li> </ul> <h4>Benefits</h4> <ul> <li>Top of the market compensation</li> <li>Health insurance</li> <li>Working at a high-growth, YC-backed startup</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js/TypeScript codebase.</p> <p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p> <p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p> <p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p> <h4>What you'll do</h4> <ul> <li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li> <li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li> <li>Debug and troubleshoot complex issues in live customer environments.</li> <li>Implement fixes, integration enhancements, or small features directly in the Node.js/TypeScript codebase.</li> <li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li> <li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li> <li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li> </ul> <h4>Requirements</h4> <ul> <li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li> <li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li> <li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li> <li>Good understanding of (or fast ability to learn) customer support/helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li> <li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li> <li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li> <li>Primarily based on-site in Amman, Jordan, and comfortable working with customers across US, Europe, and Saudi time zones.</li> </ul> <h4>Benefits</h4> <ul> <li>Top of the market compensation</li> <li>Health insurance</li> <li>Working at a high-growth, YC-backed startup</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js + TypeScript codebase.</p> <p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p> <p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p> <p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p> <h4>What you'll do</h4> <li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li> <li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li> <li>Debug and troubleshoot complex issues in live customer environments.</li> <li>Implement fixes, integration enhancements, or small features directly in the Node.js / TypeScript codebase.</li> <li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li> <li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li> <li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li> <h4>Requirements</h4> <li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li> <li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li> <li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li> <li>Good understanding of (or fast ability to learn) customer support / helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li> <li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li> <li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li> <li>Comfortable working remotely with customers across multiple global time zones.</li> <h4>Benefits</h4> <li>Top of the market compensation</li> <li>Health insurance</li> <li>Working at a high-growth, YC-backed startup</li></p><p></p>

<p><h4>Description</h4> <p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js + TypeScript codebase.</p> <p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p> <p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p> <p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p> <h4>What you'll do</h4> <li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li> <li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li> <li>Debug and troubleshoot complex issues in live customer environments.</li> <li>Implement fixes, integration enhancements, or small features directly in the Node.js / TypeScript codebase.</li> <li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li> <li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li> <li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li> <h4>Requirements</h4> <li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li> <li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li> <li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li> <li>Good understanding of (or fast ability to learn) customer support / helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li> <li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li> <li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li> <li>Comfortable working remotely with customers across multiple global time zones.</li> <h4>Benefits</h4> <li>Top of the market compensation</li> <li>Health insurance</li> <li>Working at a high-growth, YC-backed startup</li></p><p></p>

<p><h4>Description</h4> <p>BlackStone eIT is looking for a talented Outsystems senior developer to elevate our development teams. In this pivotal role, you will be at the forefront of our Outsystems projects, leading initiatives that are crucial for our clients' success. You will leverage your extensive knowledge of the Outsystems platform to mentor junior developers and collaborate closely with business stakeholders to create cutting-edge applications that drive business value.</p> <h4>Key responsibilities</h4> <ul> <li>Develop and deliver high-quality Outsystems applications in alignment with business requirements.</li> <li>Provide technical leadership and mentorship to development teams, promoting best practices.</li> <li>Work with clients and stakeholders to gather requirements and translate them into technical specifications.</li> <li>Ensure the successful execution of the software development lifecycle, from design to deployment.</li> <li>Participate in code reviews and oversee adherence to coding standards.</li> <li>Stay current with Outsystems advancements and industry innovations to integrate new technologies.</li> <li>Lead project meetings to track progress and ensure timely delivery of milestones.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in computer science, software engineering or a related field.</li> <li>A minimum of 7 years of software development experience, specializing in Outsystems.</li> <li>At least 3 years in a leadership or senior role within the Outsystems ecosystem.</li> <li>Deep understanding of application design patterns and software development best practices.</li> <li>Experience with agile project management methodologies.</li> <li>Strong communication and team collaboration skills.</li> <li>A proactive mindset with the ability to solve complex problems.</li> <li>Outsystems certification(s) is highly regarded.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>BlackStone eIT is looking for a talented Outsystems senior developer to elevate our development teams. In this pivotal role, you will be at the forefront of our Outsystems projects, leading initiatives that are crucial for our clients' success. You will leverage your extensive knowledge of the Outsystems platform to mentor junior developers and collaborate closely with business stakeholders to create cutting-edge applications that drive business value.</p> <h4>Key responsibilities</h4> <ul> <li>Develop and deliver high-quality Outsystems applications in alignment with business requirements.</li> <li>Provide technical leadership and mentorship to development teams, promoting best practices.</li> <li>Work with clients and stakeholders to gather requirements and translate them into technical specifications.</li> <li>Ensure the successful execution of the software development lifecycle, from design to deployment.</li> <li>Participate in code reviews and oversee adherence to coding standards.</li> <li>Stay current with Outsystems advancements and industry innovations to integrate new technologies.</li> <li>Lead project meetings to track progress and ensure timely delivery of milestones.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in computer science, software engineering or a related field.</li> <li>A minimum of 7 years of software development experience, specializing in Outsystems.</li> <li>At least 3 years in a leadership or senior role within the Outsystems ecosystem.</li> <li>Deep understanding of application design patterns and software development best practices.</li> <li>Experience with agile project management methodologies.</li> <li>Strong communication and team collaboration skills.</li> <li>A proactive mindset with the ability to solve complex problems.</li> <li>Outsystems certification(s) is highly regarded.</li> </ul></p><p></p>

<p><h4>Position summary</h4> <p>Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.</p> <p>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p><h4>Position summary</h4> <p>Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.</p> <p>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p>The SUMO Robot Contest is a national technology and innovation competition that brings together students, aspiring engineers, programmers, and robotics enthusiasts from across Jordan. It provides a dynamic platform for participants to design, build, and program robots while applying STEM knowledge to practical challenges. The competition promotes creativity, critical thinking, teamwork, problem-solving, and hands-on technical skills. It also encourages young innovators to explore robotics, engineering, programming, and emerging technologies, while connecting participants from different educational institutions and fostering a strong culture of innovation and STEM education among Jordan s youth.</p>