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<p>Job Advertisement – Operations Manager</p><p>Yellow Taxi app announces the need to appoint an Operations Manager – a car taxi app to join the team</p><p>&nbsp;</p><p><strong>Required qualifications and experience:</strong></p><p>Bachelor's degree in Business Administration or any related field.</p><p>At least 3 years of hands-on experience in operations management, preferably with prior experience in smart transportation apps or logistics services.</p><p>Ability to manage drivers, monitor daily performance, and ensure service quality.</p><p>High skills in planning, organization, problem-solving, and decision-making.</p><p>Ability to prepare operational reports and analyze performance indicators.</p><p>Strong leadership and excellent communication skills.</p><p>Familiarity with management and operation systems for smart transportation apps.</p><p>Ability to work under pressure and outside of working hours when needed</p>

<p>Data entry clerk needed at Shaab Roasters</p><p>Working hours are 9 hours with a break hour</p><p>Friday off</p>

<p><strong>Overview</strong><br>Seeking an organized, customer‑focused Office Administrator to support a small cleaning services business based in Australia.&nbsp;</p><p>You’ll manage client communications, staff scheduling, basic accounts tracking, and day‑to‑day operational support within our existing operations and accounting system.</p><p><strong>Key Responsibilities</strong><br>- Handle inbound customer calls, messages, and emails for enquiries and bookings, confirm appointments and follow up as needed.<br>- Create, update and maintain staff schedules, assign jobs and manage availability/cover.<br>- Record and track quotes, raise invoices, reconcile payments, and assist with staff payment processing.<br>- Monitor job quality feedback, respond to daily operational requests from staff, and escalate issues when required.<br>- Provide general administrative support.</p><p><strong>Required Qualifications</strong><br>- Native/Excellent English speaker (IELTS 8.0 or equivalent).<br>- Strong communication and customer service skills.<br>- Proficient with computers and comfortable using current technologies.<br>- Flexibility to work occasional evenings/weekends.</p><p><strong>Preferred Qualifications</strong><br>- 1-2 years administrative or customer‑service experience<br>- Basic bookkeeping skills (experience with invoicing, reconciliations, payroll entry).<br>- Experience with CRM software (mainly ServiceM8 or similar applications).<br>- Familiarity with cleaning services or field service operations.</p>

<p>Content Creator &amp; Social Media Manager</p><p>We are looking for <strong>young, motivated, and, most importantly, passionate applicants</strong> to join our production team as a <strong>Content Creator &amp; Social Media Manager</strong>.</p><p>Before applying, we want to be transparent about the nature of this position.</p><p>We are a <strong>film production company preparing to shoot a television series across Jordan</strong>. While working on a film production may sound exciting, the reality is demanding. This position requires long working days, physical stamina, flexibility, and a genuine passion for filmmaking and content creation.</p><p>The Job</p><p>The expected working schedule will be approximately <strong>12–14 hours per day, 6 days per week</strong>.</p><p>A typical shooting day may look approximately like this:</p><ul><li>1–2 hours of transportation to and from set</li><li>1 hour of setup and preparation</li><li>10 hours of filming</li><li>1-hour break after approximately 6 hours of shooting</li></ul><p>The production will take place across different locations in Jordan, including <strong>remote and challenging environments such as Wadi Rum</strong>.</p><p>You should be prepared to work in conditions that may include <strong>high temperatures during the day and significantly colder temperatures at night</strong>.</p><p>When filming around Amman, applicants may generally return home after the working day. When the production moves to remote locations, <strong>accommodation will be provided by the company</strong> for the duration of the stay.</p><p>Contract Duration</p><p>The initial engagement will be for <strong>60 days</strong>.</p><p>Depending on production requirements, the engagement may be extended to <strong>up to 90 days</strong>. Any extension will be communicated with sufficient advance notice.</p><p>Who We Are Looking For</p><p>We are looking for applicants who are creative, hardworking, adaptable, and genuinely interested in the film and content industry.</p><p>1. Previous Experience</p><p>Ideally, applicants should be able to provide <strong>KPIs or measurable results from previous work</strong> as a social media manager, content creator, or in a similar role.</p><p>However, <strong>experience is not mandatory</strong>.</p><p>We understand that many talented and motivated people are early in their careers, and we encourage promising applicants to apply even if they do not have an extensive professional track record.</p><p>2. Education</p><p>Applicants must have <strong>completed university</strong>.</p><p>Your degree, field of study, and GPA are <strong>not important to us</strong>. We care more about your ability, attitude, creativity, and willingness to work.</p><p>3. Technical Skills</p><p>Applicants should have good working knowledge of:</p><ul><li>Video and photo editing software</li><li>Camera operation</li><li>Content creation tools and workflows</li><li>Social media platforms and content formats</li></ul><p>4. Equipment &amp; Software</p><p>The company will provide:</p><ul><li>Company phone</li><li>Professional microphones</li><li>Required software licences</li></ul><p>Applicants must provide <strong>their own laptop</strong> suitable for editing and content-production work.</p><p>5. Languages</p><p>Applicants must be <strong>fluent in both Arabic and English</strong>, written and spoken.</p><p>6. Remote Production</p><p>Applicants must be comfortable working in <strong>remote locations for prolonged periods of time</strong> and staying in company-provided accommodation when required.</p><p>Compensation</p><p><strong>Base salary starts at 400 JOD per month.</strong></p><p>Final compensation may depend on the applicant's experience, technical ability, and demonstrated skills.</p><p>&nbsp;</p>

<p>المتطلبات</p><p>&nbsp;</p><p>* خبرة عملية من سنة إلى سنتين في مجال المبيعات.</p><p>* خبرة في المبيعات الخارجية وتطوير العملاء تعتبر ميزة قوية.</p><p>* يفضل من لديه خبرة في قطاع الاتصالات أو IT أو Cybersecurity.</p><p>* مهارات قوية في التواصل والتفاوض والإقناع.</p><p>* القدرة على استقطاب عملاء جدد وبناء علاقات تجارية طويلة الأمد.</p><p>* القدرة على تحقيق أهداف المبيعات والعمل وفق مؤشرات الأداء KPIs.</p><p>* شخصية مبادرة، طموحة، واحترافية.</p><p>* إجادة اللغة الإنجليزية تعتبر ميزة إضافية.</p><p>* رخصة قيادة سارية.</p><p>&nbsp;</p><p>المسؤوليات</p><p>&nbsp;</p><p>* استقطاب عملاء جدد وتطوير قاعدة العملاء.</p><p>* تنفيذ زيارات ميدانية للعملاء وبناء علاقات تجارية.</p><p>* تقديم وبيع حلول وخدمات الاتصالات وتقنية المعلومات والأمن السيبراني.</p><p>* إعداد عروض الأسعار ومتابعة العملاء حتى إتمام عملية البيع.</p><p>* تحقيق المستهدفات الشهرية والسنوية للمبيعات.</p><p>* متابعة السوق والمنافسين واكتشاف فرص تجارية جديدة.</p><p>* تحديث تقارير المبيعات والـ Sales Pipeline بشكل مستمر.</p>

<p>Senior Software Engineer – Flutter and Firebase and Go</p><p>Location: Amman, Jordan – On-site<br>Employment Type: Full-time</p><p>About the Company:</p><p>We are an American company that buys and recycles cars in the Chicago area, with a 10-person operations team in Jordan.</p><p>Our daily operations run on software we develop internally, including dispatch management, tow-truck fleet management, vehicle intake, parts inventory, and payroll and employee management.</p><p>We are seeking a Senior Software Engineer to join our engineering team and help develop, maintain, and operate a live production platform used daily by drivers, dispatchers, and yard staff.</p><p>Responsibilities:</p><ul><li>Develop and maintain Flutter applications for web, Android, and iOS.</li><li>Develop and manage Firebase services, including Firestore, Authentication, Cloud Functions, and FCM.</li><li>Develop and maintain APIs using Go and PostgreSQL.</li><li>Implement features end-to-end from requirements analysis to testing, deployment, and production verification.</li><li>Diagnose operational issues and fix outages affecting users and staff quickly.</li><li>Write clean, maintainable code with clear tests and reviews.</li><li>Prepare small, organized Merge Requests linked to work tickets.</li><li>Manage build and release processes via GitLab CI, Codemagic, TestFlight, and Shorebird.</li><li>Apply best practices for data protection and system security.</li><li>Monitor app and service performance post-release and verify new versions work correctly.</li><li>Collaborate directly with management and operations teams to understand problems and translate them into practical software solutions.</li></ul><p>Basic Requirements:</p><ul><li>Strong, hands-on experience with Flutter and Dart for mobile and web apps.</li><li>Advanced Firebase experience, especially Firestore, Auth, Cloud Functions, and FCM.</li><li>Experience building backend systems with Go, or strong Node.js experience with willingness to work in Go.</li><li>Good PostgreSQL and SQL/database design experience.</li><li>Experience with REST APIs and external system integration.</li><li>Good understanding of Git, GitLab, and CI/CD processes.</li><li>Experience releasing Android and iOS apps and managing versions.</li><li>Ability to handle production systems and data securely and responsibly.</li><li>Ability to work independently and take ownership from start to finish.</li><li>Good written English, especially for tickets and technical documentation.</li><li>Proven hands-on experience shipping real production apps or systems.</li></ul><p>Nice to Have:</p><ul><li>Experience with Shorebird and direct Flutter updates.</li><li>Experience with Codemagic, TestFlight, and Google Play Console.</li><li>Experience with Docker or Google Cloud Platform.</li><li>Experience with maps, notifications, location tracking, or fleet management systems.</li><li>Experience with operational, logistics, or internal enterprise apps.</li></ul><p>Nature of Work:</p><p>This is a hands-on delivery role, not a meetings-focused position. You will be expected to take features from implementation through testing and production verification.</p><p>The position is based at our office in Amman, Jordan. Some overlap with US Central Time will be required. Exact working hours will be discussed during the interview.</p><p>Compensation:</p><ul><li>Competitive salary based on demonstrated experience and technical ability.</li><li>Payment in JOD or USD equivalent.</li><li>Opportunity to work on a real, stable production product used daily.</li><li>Clear ownership, visible output, and direct influence over the product.</li></ul><p>How to Apply:</p><p>Please Send the following</p><ol><li>Your CV.</li><li>Your GitHub or GitLab profile.</li><li>A short note describing the most meaningful production system or application you have shipped.</li><li>A clear explanation of your personal contribution and the technologies you used.</li><li>Your expected salary and availability to start.</li></ol><p>Real production work and repositories matter more to us than certificates.</p><p>&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Planning Manager is responsible for leading and managing the planning, scheduling, monitoring, and reporting activities for major high-rise construction projects.</p><p>The role is responsible for establishing and maintaining the overall project baseline schedule, coordinating planning activities across engineering, procurement, construction, MEP, subcontractors, and project management teams, and ensuring that projects are delivered in accordance with approved time schedules, contractual requirements, and project milestones.</p><p>The Planning Manager will provide senior management with accurate information regarding project progress, critical activities, delays, risks, recovery plans, and forecast completion dates.</p><p><br></p><p>A. Planning &amp; Scheduling</p><ul><li>Develop, review, and maintain the <b>Master Baseline Programme</b> for high-rise construction projects.</li><li>Develop detailed project schedules covering:</li><li>Design and engineering</li><li>Authorities approvals</li><li>Procurement</li><li>Mobilization</li><li>Enabling works</li><li>Structure and concrete works</li><li>Façade and external works</li><li>MEP works</li><li>Finishes</li><li>Testing &amp; commissioning</li><li>Handover and close-out</li><li>Establish the project <b>Work Breakdown Structure (WBS)</b> and appropriate activity coding.</li><li>Develop detailed <b>Level 3, Level 4 and Level 5 schedules</b> as required.</li><li>Prepare resource-loaded and cost-loaded schedules where required.</li><li>Ensure logical relationships, activity durations, constraints, calendars, and milestones are properly established.</li><li>Establish and maintain project baseline schedules in accordance with contractual requirements.</li><li>Review and approve detailed programmes submitted by subcontractors and suppliers.</li><li>Ensure all project schedules are properly integrated.</li></ul><p>B. Progress Monitoring &amp; Control</p><ul><li>Monitor actual progress against the approved baseline programme.</li><li>Establish appropriate progress measurement systems and methodologies.</li><li>Collect and validate progress data from site teams, subcontractors, consultants, and project departments.</li><li>Prepare weekly and monthly progress updates.</li><li>Analyze planned versus actual progress and identify deviations.</li><li>Monitor critical and near-critical activities.</li><li>Identify potential delays at an early stage and recommend corrective actions.</li><li>Maintain accurate records of planned, actual, and forecast completion dates.</li><li>Conduct regular site walks to verify physical progress against reported progress.</li></ul><p>C. Critical Path &amp; Delay Management</p><ul><li>Identify and continuously monitor the <b>Critical Path</b> and critical activities.</li><li>Analyze the impact of delays on project milestones and contractual completion dates.</li><li>Conduct <b>Time Impact Analysis (TIA)</b> where required.</li><li>Prepare delay analysis and support the project team in evaluating extension-of-time claims.</li><li>Identify root causes of delays and recommend mitigation measures.</li><li>Develop recovery and acceleration programmes when projects fall behind schedule.</li><li>Monitor the effectiveness of recovery plans and report progress to senior management.</li><li>Maintain a comprehensive <b>Delay Register</b> and risk-based schedule assessment.</li></ul><p>D. High-Rise Construction Planning</p><p>The Planning Manager should have strong understanding of the specific sequencing and challenges associated with high-rise buildings, including:</p><ul><li>Excavation and foundation works</li><li>Basement construction</li><li>Piling and shoring</li><li>Raft foundations</li><li>Core wall construction</li><li>Vertical structural elements</li><li>Typical floor cycles</li><li>Tower crane and hoist requirements</li><li>Concrete pouring cycles</li><li>Façade installation</li><li>MEP vertical risers</li><li>MEP floor-by-floor installation</li><li>Drywall and partition works</li><li>Internal finishes</li><li>Mock-ups and approvals</li><li>Testing and commissioning</li><li>Vertical transportation</li><li>External works and landscaping</li><li>Authority inspections and approvals</li><li>Snagging and de-snagging</li><li>Testing, commissioning and handover</li></ul><p>The Planning Manager shall ensure that construction sequencing reflects realistic site productivity, resource availability, access constraints, and interface requirements.</p><p>E. Coordination</p><ul><li>Coordinate closely with:</li><li>Project Director</li><li>Construction Manager</li><li>Project Managers</li><li>Engineering/Design Team</li><li>Procurement Department</li><li>Commercial/Contracts Department</li><li>MEP Team</li><li>QA/QC Department</li><li>HSE Department</li><li>Site Engineers</li><li>Subcontractors</li><li>Consultants</li><li>Lead regular planning and progress meetings.</li><li>Coordinate programme interfaces between civil, structural, architectural, MEP, façade, and specialist works.</li><li>Ensure that procurement and material delivery schedules are aligned with construction requirements.</li><li>Identify interface constraints that could affect project progress.</li></ul><p>F. Reporting</p><p>Prepare and present accurate planning and project-control reports, including:</p><ul><li>Daily/weekly progress reports</li><li>Weekly look-ahead programmes</li><li>Two-week and three-week look-ahead schedules</li><li>Monthly progress reports</li><li>Executive management reports</li><li>S-Curves</li><li>Progress dashboards</li><li>Planned vs. actual progress</li><li>Earned Value reports where applicable</li><li>Critical Path analysis</li><li>Delay analysis</li><li>Recovery programmes</li><li>Resource histograms</li><li>Manpower forecasts</li><li>Equipment forecasts</li><li>Procurement schedules</li><li>Material delivery schedules</li><li>Risk and opportunity reports</li><li>Project completion forecasts</li></ul><p>G. Resource Planning</p><ul><li>Develop manpower and equipment requirements based on project schedules.</li><li>Prepare and maintain resource histograms.</li><li>Monitor planned versus actual manpower.</li><li>Identify resource shortages that may affect project progress.</li><li>Coordinate with construction management regarding workforce requirements.</li><li>Assess productivity rates and recommend corrective actions where productivity is below target.</li></ul><p>H. Procurement &amp; Engineering Integration</p><ul><li>Integrate procurement activities into the overall project programme.</li><li>Monitor long-lead items and critical materials.</li><li>Track material submittals, approvals, manufacturing, delivery, and installation.</li><li>Coordinate engineering deliverables with construction requirements.</li><li>Monitor design/shop drawing/submittal schedules.</li><li>Highlight potential procurement or engineering delays affecting site activities.</li></ul><p>I. Subcontractor Planning</p><ul><li>Review subcontractors' baseline programmes and schedules.</li><li>Ensure subcontractor programmes are aligned with the main project programme.</li><li>Monitor subcontractor progress and productivity.</li><li>Challenge unrealistic programmes and progress claims.</li><li>Require subcontractors to submit recovery programmes when necessary.</li><li>Integrate subcontractor schedules into the overall project schedule.</li><li>Monitor subcontractor milestones and contractual obligations.</li></ul><p>J. Risk Management</p><ul><li>Identify schedule-related risks and opportunities.</li><li>Maintain a project schedule risk register.</li><li>Assess the potential impact of risks on project completion.</li><li>Develop mitigation and contingency measures.</li><li>Support management in making informed decisions regarding programme risks.</li><li>Participate in project risk review meetings.</li></ul><p><br></p><p>3. Key Deliverables</p><p>The Planning Manager is expected to ensure timely preparation and maintenance of:</p><ul><li>Approved Project Baseline Programme</li><li>Master Programme</li><li>Detailed Construction Programme</li><li>Engineering Programme</li><li>Procurement Programme</li><li>Subcontractor Programmes</li><li>Recovery/Acceleration Programmes</li><li>Weekly Look-Ahead Programmes</li><li>Monthly Updated Programme</li><li>Progress Measurement System</li><li>S-Curves</li><li>Resource Histograms</li><li>Manpower Forecasts</li><li>Critical Path Analysis</li><li>Delay Analysis</li><li>Time Impact Analysis</li><li>Schedule Risk Register</li><li>Progress Reports</li><li>Project Completion Forecast</li><li>As-Built Programme</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Essential</p><ul><li>Primavera P6 Professional</li><li>Advanced Excel</li><li>Critical Path Method (CPM)</li><li>Baseline and schedule updates</li><li>Progress measurement</li><li>Resource loading</li><li>S-Curve development</li><li>Schedule variance analysis</li><li>Delay analysis</li><li>Recovery planning</li><li>Time Impact Analysis</li><li>Earned Value Management</li><li>Construction sequencing</li><li>Resource planning</li><li>Subcontractor programme management</li></ul><p>Preferred</p><ul><li>Power BI / project dashboards</li><li>BIM 4D / 5D knowledge</li><li>Cost-loaded scheduling</li><li>Oracle Primavera P6 EPPM</li><li>Asta Powerproject</li><li>Knowledge of FIDIC contracts and extension-of-time principles</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>VirtuStaff is seeking an experienced and hands-on Regional Sales Manager to join its Jordan-based pre-launch team and build the company’s commercial operations ahead of its GCC launch. The role will lead a cross-country sales structure consisting of inside-sales officers in Egypt and a Business Development &amp; Partnerships Manager in the UAE. The successful candidate will establish the sales process, manage incoming digital leads, develop the team, maintain CRM and pipeline discipline, oversee forecasts, support strategic opportunities and ensure that sales convert into paying clients, active remote-agent seats and retained recurring revenue. This position will work directly with the Founders and collaborate closely with Marketing, HR, Operations and Technology.</p><p>Key Responsibilities</p><ul><li>Build and manage VirtuStaff’s launch-stage sales process and commercial plan.</li><li>Lead, coach and evaluate the Egypt Sales Officers and UAE Business Development &amp; Partnerships Manager.</li><li>Manage the distribution and follow-up of high-volume UAE digital leads.</li><li>Establish lead-response standards, qualification rules, sales scripts and follow-up procedures.</li><li>Conduct daily sales briefings, weekly pipeline reviews and regular call coaching.</li><li>Maintain accurate CRM records, pipeline stages, forecasts and source attribution.</li><li>Monitor conversion from lead through meeting, proposal, payment, client activation and active seats.</li><li>Support strategic, high-value and multi-seat corporate opportunities.</li><li>Oversee affiliate and corporate-partnership performance in coordination with the UAE team.</li><li>Protect approved pricing, payment terms and service scope.</li><li>Coordinate with HR and Operations to ensure that sales commitments match candidate availability and delivery capacity.</li><li>Monitor client handover, early satisfaction, retention and account-expansion opportunities.</li><li>Provide management with clear weekly and monthly commercial reports.</li></ul><p><br></p><p>The position is responsible for one unified commercial system covering high-volume inside sales, UAE partnerships and selected strategic accounts. Success is measured through collected revenue, net seat growth and client retention</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>four to seven years of B2B sales experience, including at least two years managing salespeople.</li><li>Experience in SaaS, HR technology, outsourcing, recruitment, BPO, managed services or recurring professional services is strongly preferred.</li><li>Proven experience managing a measurable sales funnel, targets, pipeline and forecast.</li><li>Experience leading inside-sales teams and coordinating remote or cross-country employees.</li><li>Strong CRM, reporting and sales-data discipline.</li><li>Strong coaching, call-review and performance-management ability.</li><li>Experience with GCC or UAE clients and business decision-makers.</li><li>Understanding of recurring revenue, client activation, retention, churn and account expansion.</li><li>Experience managing affiliate, referral or corporate-partnership channels is an advantage.</li><li>Strong qualification, negotiation and commercial judgment.</li><li>Professional Arabic and English communication.</li><li>Ability to work full-time from the VirtuStaff office in Jordan.</li><li>Comfortable working in a fast-moving pre-launch environment with direct Founder involvement.</li></ul><p><br></p><p>These requirements reflect the experience level stated in the original manual, including 4–7 years in B2B sales, people-management experience, GCC exposure and strong CRM and forecasting capabilities.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Join an International Growth Project</p><p>Haimour International is an international company specializing in premium passenger transportation, mobility services, and operational support. With established operations in France, Germany, and Tunisia, we are now launching our new <b>Back Office in Amman, Jordan</b>, to support our continued international expansion.</p><p>We are looking for an experienced and motivated <b>Human Resources Manager</b> to play a key role in building our Jordanian office from the ground up.</p><p>Key Responsibilities</p><ul><li>Lead the development and organization of the Human Resources department.</li><li>Recruit and onboard the first employees for our Amman office.</li><li>Manage the full recruitment process, from sourcing to hiring.</li><li>Develop HR policies, procedures, and employee onboarding programs.</li><li>Support managers with workforce planning and talent acquisition.</li><li>Manage employee records and HR administration.</li><li>Contribute to building a strong company culture and a high-performing team.</li><li>Support the transition of our back-office operations from Tunisia to Jordan.</li></ul><p>Requirements</p><ul><li>Bachelor's degree in Human Resources, Business Administration, Management, or a related field.</li><li>Previous experience in Human Resources and recruitment.</li><li>Strong organizational and communication skills.</li><li>Ability to work in a fast-growing international environment.</li><li><b>Fluent English is required.</b></li><li><b>French is a plus, but not mandatory.</b></li><li>Arabic is highly appreciated.</li></ul><p>What We Offer</p><ul><li>The opportunity to build a new international office from its very beginning.</li><li>A strategic position with significant career growth opportunities.</li><li>Direct collaboration with the Executive Management.</li><li>An international and multicultural working environment.</li><li>Competitive salary based on experience and qualifications.</li><li>Professional training and long-term development opportunities.</li></ul><p>About Haimour Group</p><p>Haimour Group provides premium transportation and mobility solutions for both B2B and B2C clients across multiple international markets. Our vision is to establish a high-performing back office in Jordan that will support the Group's future growth and international operations.</p><p><b>If you are looking for a challenging opportunity where you can make a real impact and grow with an ambitious international company, we would be delighted to hear from you.</b></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Desired Skills</p><ul><li>Human Resources Management</li><li>Talent Acquisition &amp; Recruitment</li><li>Employee Relations</li><li>HR Administration</li><li>Onboarding &amp; Training</li><li>Performance Management</li><li>Organizational Development</li><li>Leadership &amp; Team Management</li><li>Communication &amp; Interpersonal Skills</li><li>Problem Solving &amp; Decision Making</li><li>Time Management &amp; Organization</li><li>Conflict Resolution</li><li>CRM / ERP </li><li>Microsoft Office (Excel, Word, PowerPoint)</li><li>HRIS / Human Resources Information Systems</li><li>English (Fluent – Required)</li><li>French (Preferred)</li><li>Arabic (Preferred)</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>VirtuStaff is seeking a hands-on Growth Marketing Manager to join its Jordan-based pre-launch team and help build the company’s marketing function ahead of its GCC launch. The role will manage two connected growth funnels: high-volume candidate acquisition in Egypt and B2B client demand generation across the UAE and GCC. The successful candidate will personally plan, launch and optimize paid-media campaigns, manage marketing budgets, improve landing-page conversion, establish performance tracking and reporting, and coordinate content, design, SEO, PR and video-production activities. This position will work closely with the Founders, Sales, HR, Operations and Technical teams to build a measurable and scalable growth system for VirtuStaff.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Plan, launch and optimize paid campaigns across Meta, Google, LinkedIn, TikTok and other relevant platforms.</li><li>Manage separate candidate-acquisition and B2B lead-generation strategies.</li><li>Monitor budgets, conversion rates, cost per application, cost per lead and downstream business results.</li><li>Improve website and landing-page performance through analytics, tracking and conversion testing.</li><li>Manage external SEO, PR and video-production suppliers.</li><li>Brief and coordinate the internal design team.</li><li>Develop Arabic and English campaign messaging, content calendars and marketing materials.</li><li>Build weekly and monthly dashboards covering campaign, funnel and business performance.</li><li>Collaborate with Sales and HR to improve the quality—not only the volume—of candidates and leads.</li><li>Support VirtuStaff’s pre-launch preparation and GCC go-to-market execution.</li></ul><p><br></p><p>The original role specifically requires someone who can personally execute campaigns rather than depending entirely on an agency, while also managing specialist suppliers and internal teams.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><ul><li>Three to six years of hands-on growth, performance or digital marketing experience.</li><li>Experience in SaaS, recruitment technology, marketplaces, BPO, e-commerce or another measurable, high-volume business is preferred.</li><li>Strong practical experience managing paid-media campaigns and advertising budgets.</li><li>Proven ability to connect campaign performance with qualified applications, leads, meetings or sales—not only clicks and impressions.</li><li>Strong understanding of landing pages, conversion optimization, analytics, event tracking and attribution.</li><li>Experience working with CRM, recruitment or applicant-tracking data.</li><li>Ability to manage SEO, PR, content, design and video suppliers.</li><li>Strong Arabic and English writing and communication skills.</li><li>GCC B2B marketing experience is strongly preferred.</li><li>Strong analytical, commercial and problem-solving skills.</li><li>Comfortable working in a fast-moving pre-launch environment with significant ownership and accountability.</li></ul><p><br></p></div>

<ul><li><p>Design and construct accurate standardized tests for the Arabic language subject in accordance with the school's academic standards.</p></li><li><p>Analyze test results and extract statistical data to evaluate student academic performance and identify learning gaps.</p></li><li><p>Develop continuous measurement and evaluation tools to ensure the quality of the educational process and its outcomes in the Arabic language.</p></li><li><p>Review and audit question banks and tests to ensure they are free from linguistic and scientific errors and comply with the specifications and criteria of a good test.</p></li><li><p>Collaborate with the academic faculty and Arabic language teachers to provide constructive feedback that contributes to the development of teaching methods and improving achievement efficiency.</p></li><li><p>Prepare comprehensive periodic reports on student academic achievement levels and submit them to school administration.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Hold a Bachelor's or Master's degree in Arabic Language, Measurement and Evaluation, or Curriculum and Instruction.</p></li><li><p>Proven and documented practical experience in designing and writing standardized tests and educational assessment tools.</p></li><li><p>Full familiarity with theories of educational measurement and evaluation and statistical analysis of test results.</p></li><li><p>Advanced linguistic skills and complete mastery of Arabic grammar, morphology, and orthography.</p></li><li><p>Ability to work effectively within an academic team and communicate professionally with teaching and administrative staff.</p></li><li><p>Proficiency in using statistical software and technical systems related to test management and academic data analysis.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>VirtuStaff is seeking a hands-on Full-Stack Software Engineer to join its Jordan-based pre-launch team and progressively bring the development and technical management of its SaaS platform in-house.</p><p>The successful candidate will initially work closely with VirtuStaff’s third-party technical team to complete a structured handover of the existing codebase, architecture, database, cloud environment, integrations and release processes. The engineer will gradually assume responsibility for resolving software defects, modifying workflows, developing new features, managing integrations, supporting releases and maintaining the platform’s day-to-day technical performance.</p><p>The role also includes supporting and improving VirtuStaff’s AI-enabled features, including candidate screening, profile analysis, candidate-to-role matching and workflow automation. These are practical product-level AI functions rather than advanced artificial-intelligence research. The engineer should be comfortable integrating AI services, managing prompts and structured outputs, troubleshooting AI-related workflows and working with external AI APIs or models.</p><p>The engineer will contribute across VirtuStaff’s candidate, client, HR, attendance, training, CRM and administrative systems while collaborating with the Founders, Operations, HR, Sales, Marketing and external technical partners.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Complete a structured handover from the existing third-party development team.</li><li>Understand and document the platform’s front end, back end, database, architecture, infrastructure and integrations.</li><li>Develop, test and release new platform features.</li><li>Modify existing candidate, client, HR, attendance, training and administrative workflows.</li><li>Diagnose and directly fix front-end, back-end, API, integration and database-related defects.</li><li>Gradually assume responsibility for routine platform development and maintenance.</li><li>Maintain and enhance AI-enabled candidate screening and matching workflows.</li><li>Integrate external AI APIs, language models or approved AI services into the platform.</li><li>Configure and improve prompts, structured outputs, validation rules and AI workflow logic.</li><li>Investigate inaccurate, missing, delayed or inconsistent AI-screening and matching results.</li><li>Work with HR and Management to translate approved candidate-matching rules into technical workflows.</li><li>Monitor AI-service errors, response quality, usage and integration performance.</li><li>Maintain safeguards so AI recommendations do not automatically replace approved human decisions.</li><li>Build and maintain CRM, email, analytics, payment, notification and third-party integrations.</li><li>Review application logs, browser errors, API responses and database records.</li><li>Maintain source code using Git, appropriate branching, version control and release documentation.</li><li>Support cloud environments, deployments, monitoring, backups and technical configuration.</li><li>Conduct UAT, regression testing, code reviews and post-release checks.</li><li>Apply appropriate authentication, permissions, privacy and data-security controls.</li><li>Maintain technical documentation, system diagrams and deployment instructions.</li><li>Coordinate with external developers when additional expertise or capacity is required.</li><li>Recommend improvements to platform security, reliability, performance and scalability.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Three to six years of professional full-stack software-development experience.</li><li>Experience developing and maintaining production web applications.</li><li>Strong front-end and back-end programming capability.</li><li>Experience working with relational databases and SQL.</li><li>Strong API, webhook and third-party integration experience.</li><li>Experience using Git, repositories, branches, pull requests and release processes.</li><li>Strong browser, server, database and integration debugging ability.</li><li>Familiarity with cloud hosting, deployment environments, monitoring and application logs.</li><li>Experience taking over or maintaining an existing codebase developed by another team.</li><li>Understanding of authentication, user roles, permissions, MFA and secure data handling.</li><li>Experience conducting UAT, regression testing and post-release verification.</li><li>Ability to translate business requirements into technical solutions.</li><li>Ability to write clean, maintainable and documented code.</li><li>Strong analytical and problem-solving ability.</li><li>Strong English communication; Arabic is strongly preferred.</li><li>Ability to work full-time from VirtuStaff’s Jordan office.</li></ul><p><br></p><p><b>AI-Related Experience</b></p><p>The candidate should also have at least some experience with:</p><ul><li>Integrating AI or large-language-model APIs into web applications.</li><li>Working with tools or services such as OpenAI, Azure OpenAI, Google AI, AWS AI services or equivalent platforms.</li><li>Sending application data to an AI service and processing structured responses.</li><li>Prompt configuration and prompt-version management.</li><li>JSON-based AI outputs and response validation.</li><li>AI-assisted classification, scoring, matching or recommendation workflows.</li><li>Handling AI errors, timeouts, incomplete responses and inconsistent results.</li><li>Protecting personal or confidential data when working with AI services.</li><li>Combining AI recommendations with human review and business rules.</li></ul><p><br></p><p><b>Preferred but Not Mandatory</b></p><ul><li>Experience with recruitment technology, HR platforms, marketplaces or applicant-tracking systems.</li><li>Experience developing candidate-matching, recommendation or ranking features.</li><li>Familiarity with embeddings, semantic search or vector databases.</li><li>Experience with automated testing, CI/CD and cloud security.</li><li>Basic knowledge of Python for AI-service integrations or data processing.</li><li>Experience with AI monitoring, evaluation or prompt testing.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>About REACH and IMPACT </p><p>REACH was created in 2010 as a joint initiative of two International NGOs (IMPACT Initiatives and ACTED) and the United Nations Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to facilitate the development of information products that enhance the humanitarian community’s decision-making and planning capacity for emergency, recovery, and development contexts. REACH supports information management for aid actors through three complementary services: (a) needs and situation assessments by REACH teams; (b) situation analysis using satellite imagery; (c) provision of database and (web)-mapping facilities and expertise.</p><p>IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, enabling IMPACT to benefit from ACTED’s operational support on its fields of intervention.</p><p><b>Greening strategy:</b></p><p>ACTED’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each ACTED employee will adhere to these principles through key green programming responsibilities:</p><ul><li>Contribute towards the adherence and development of the greening strategy plan.</li><li>Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles</li><li>Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes</li></ul><p><b>ACTED PSEAH Policy:</b></p><p>The Research Officer has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). The research officer has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to ACTED’s procedures. The research officer carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.</p><p><b><u>Job Purpose</u></b></p><p><b>JOB PURPOSE</b></p><p>REACH is currently seeking qualified applicants with experience in research, assessments, and/or data to serve as a Assessment Officer. Depending on organizational needs and the successful candidate's profile, the position may be based within either the <b>Public Health and Prioritisation</b>, <b>Shelter and Site Management, or Cash, Markets &amp; Livelihoods Units</b> supporting REACH's humanitarian research portfolio in the Occupied Palestinian Territory (oPt).</p><p>The REACH Assessment Officer (SAO) will lead and support the design, implementation, and analysis of humanitarian assessments and research across one or more thematic sectors. This includes leading the development of assessment methodologies and tools, overseeing data collection and quality assurance processes, conducting quantitative and qualitative analysis, and producing high-quality analytical outputs to inform humanitarian response planning, coordination, advocacy, and decision-making.</p><p>Previous experience conducting humanitarian assessments, research, or data analysis is required, along with experience managing and processing large datasets (including in Microsoft Excel). Excellent written and spoken English is essential. Experience with Kobo Toolbox and capacity building is preferred. Familiarity with statistical software (e.g. R, SPSS, or Stata) and/or data visualisation tools (e.g. Power BI or Tableau) is an asset but not required. The ideal candidate has strong analytical, communication, and organisational skills, demonstrates initiative and attention to detail, and is able to manage multiple priorities in a fast-paced humanitarian environment.</p><p> Objectives</p><p><br></p><p><b><u>Objective 1: Research Design, Implementation, and Coordination</u></b></p><p>Under the supervision of the Research Manager, the Assessment Officer (SAO) will contribute to the design and refinement of research methodologies and data collection tools. The SAO will lead the planning, coordination, implementation, and follow-up of research activities in line with project objectives, methodological standards, and deadlines.</p><p>This will include designing quantitative and qualitative data collection tools (e.g. household surveys, key informant interviews, focus group discussions, and other research instruments); developing research protocols and supporting documentation; training and supervising field staff on research tools and methodologies; and overseeing data collection, quality assurance, and data cleaning processes. The SAO will ensure regular reporting on research progress, coordinate closely with internal and external stakeholders as required, and actively participate in internal planning and coordination meetings.</p><p><br></p><p><b><u>Objective 2: Analysis and Information Product Creation</u></b></p><p>With the support of the Data Officer, the SAO will contribute to the analysis of key research findings and incorporate them into information products such as factsheets, briefings, reports, dashboards, etc. The SAO will work to ensure the quality and accuracy of information products and to ensure that products are delivered to key stakeholders in a timely and professional manner. </p><p><br></p><p><b><u>Objective 3: External Engagement</u></b></p><p>The SAO will contribute to the engagement with the relevant response stakeholder to identify research priorities and facilitate the use of key findings in planning and programming. The SAO may also be requested to represent REACH in coordination meetings, donor presentations, or meetings with partner organisations as relevant.</p><p><br></p><p><b>Duties and Responsibilities</b></p><p><br></p><p><b><u>Key Research Activities</u></b></p><p><b>a.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Research design and tool development</b></p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Definition of research objectives and questions to address key information gaps;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identification of appropriate research methodologies;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Development of data collection tools and questionnaires including the drafting, translating, and reviewing of assessment indicators in coordination with clusters and working groups (household, key informant, FGD).</p><p><b>b.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor data collection and cleaning</b></p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support the training of field data collection staff on research aims and tools;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor field data collection in collaboration with REACH Field Managers and Senior Assessment Officers </p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor the quality of data collected, undertake appropriate checks on data collected in the field and resolve discrepancies and quality issues.&nbsp;</p><p><b>c.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Preparation and production of information products</b></p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Carry out data analysis in line with research questions and objectives, with the support of REACH data teams where needed;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Contribute to factsheet production and reports using InDesign and work closely with REACH GIS Officers to produce mapping outputs. </p><p><b>d.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Dissemination of findings and external engagement</b></p><ul><li>Present key findings to relevant response actors and facilitate use of data for evidence-based planning and advocacy;</li><li>Coordinate with relevant actors and partner organisations to ensure research is aligned with priority information needs.</li></ul><p><b><u>Internal Communication Processes</u></b></p><p>The SAO will work directly with other Assessment focal points, Data Officer, GIS officer, and Research Manager in country and liaise with IMPACT HQ in Geneva to ensure the quality and effectiveness of products developed. She/he will ensure effective internal communication with mission and IMPACT HQ colleagues.</p><p><b><u>Confidentiality and Data Protection</u></b></p><p>The REACH SAO will maintain the strictest confidentiality of data and processes. She/he will actively take measures to prevent the unauthorised sharing of information and data.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>QUALIFICATIONS</p><p><b><u>Requirements</u></b></p><ul><li>University undergraduate degree or 2+ years relevant experience;</li><li>Experience conducting research/assessments or working with data (academic research experience included);</li><li>Fluency in English, excellent communication and writing skills;</li></ul><p><b><u>Desired</u></b></p><ul><li>Technical skills in any of the following:</li><li>Strong Excel skills;</li><li>Previous experience with mobile data collection (ODK, ONA, KoBo);</li><li>Good understanding of research methods (including sampling frameworks);</li><li>Experience with cleaning and analysing datasets required;</li><li>Knowledge of the Adobe Suite, particularly InDesign an asset</li><li>Good understanding of research methods (including sampling frameworks);</li><li>Experience on dashboards (Power BI, Shiny) an asset;</li><li>Experience working in/on humanitarian or development contexts;</li><li>Experience with external engagement and/or partner coordination;</li><li>Strong analytical skills, including ability to identify and key trends and situate findings in wider context;</li><li>Ability to operate independently in a cross-cultural environment requiring flexibility.</li></ul><p><br></p><p><b>Early applications are strongly encouraged, as applications will be reviewed on a rolling basis</b></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>About REACH and IMPACT </p><p>REACH was created in 2010 as a joint initiative of two International NGOs (IMPACT Initiatives and ACTED) and the United Nations Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to facilitate the development of information products that enhance the humanitarian community’s decision-making and planning capacity for emergency, recovery, and development contexts. REACH supports information management for aid actors through three complementary services: (a) needs and situation assessments by REACH teams; (b) situation analysis using satellite imagery; (c) provision of database and (web)-mapping facilities and expertise.</p><p>IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, enabling IMPACT to benefit from ACTED’s operational support on its fields of intervention.</p><p>&nbsp;<b>Greening strategy:</b></p><p>ACTED’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each ACTED employee will adhere to these principles through key green programming responsibilities:</p><ul><li>Contribute towards the adherence and development of the greening strategy plan.</li><li>Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles</li><li>Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes</li></ul><p><b>ACTED PSEAH Policy:</b></p><p>The Senior Research Officer has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). The research officer has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to ACTED’s procedures. The research officer carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.</p><p><b><u>Job Purpose</u></b></p><p><b>JOB PURPOSE</b></p><p>REACH is currently seeking qualified applicants with experience in research, assessments, and/or data to serve as a Senior Assessment Officer. Depending on organizational needs and the successful candidate's profile, the position may be based within either the <b>Public Health and Prioritisation</b>, <b>Shelter and Site Management, or Cash, Markets &amp; Livelihoods Units</b> supporting REACH's humanitarian research portfolio in the Occupied Palestinian Territory (oPt).</p><p>The REACH Senior Assessment Officer (SAO) will lead and support the design, implementation, and analysis of humanitarian assessments and research across one or more thematic sectors. This includes leading the development of assessment methodologies and tools, overseeing data collection and quality assurance processes, conducting quantitative and qualitative analysis, and producing high-quality analytical outputs to inform humanitarian response planning, coordination, advocacy, and decision-making.</p><p>Previous experience conducting humanitarian assessments, research, or data analysis is required, along with experience managing and processing large datasets (including in Microsoft Excel). Excellent written and spoken English is essential. Experience with Kobo Toolbox and capacity building is preferred. Familiarity with statistical software (e.g. R, SPSS, or Stata) and/or data visualisation tools (e.g. Power BI or Tableau) is an asset but not required. The ideal candidate has strong analytical, communication, and organisational skills, demonstrates initiative and attention to detail, and is able to manage multiple priorities in a fast-paced humanitarian environment.</p><p> Objectives</p><p>&nbsp;</p><p><b><u>Objective 1: Research Design, Implementation, and Coordination</u></b></p><p>Under the supervision of the Research Manager, the Senior Assessment Officer (SAO) will contribute to the design and refinement of research methodologies and data collection tools. The SAO will lead the planning, coordination, implementation, and follow-up of research activities in line with project objectives, methodological standards, and deadlines.</p><p>This will include designing quantitative and qualitative data collection tools (e.g. household surveys, key informant interviews, focus group discussions, and other research instruments); developing research protocols and supporting documentation; training and supervising field staff on research tools and methodologies; and overseeing data collection, quality assurance, and data cleaning processes. The SAO will ensure regular reporting on research progress, coordinate closely with internal and external stakeholders as required, and actively participate in internal planning and coordination meetings.</p><p>&nbsp;<b><u>Objective 2: Analysis and Information Product Creation</u></b></p><p>With the support of the Data Officer, the SAO will contribute to the analysis of key research findings and incorporate them into information products such as factsheets, briefings, reports, dashboards, etc. The SAO will work to ensure the quality and accuracy of information products and to ensure that products are delivered to key stakeholders in a timely and professional manner. </p><p>&nbsp;<b><u>Objective 3: External Engagement</u></b></p><p>The SAO will contribute to the engagement with the relevant response stakeholder to identify research priorities and facilitate the use of key findings in planning and programming. The SAO may also be requested to represent REACH in coordination meetings, donor presentations, or meetings with partner organisations as relevant.</p><p>Duties and Responsibilities</p><p>&nbsp;<b><u>Key Research Activities</u></b></p><p>&nbsp;<b>a.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Research design and tool development</b></p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Definition of research objectives and questions to address key information gaps;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identification of appropriate research methodologies;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Development of data collection tools and questionnaires including the drafting, translating, and reviewing of assessment indicators in coordination with clusters and working groups (household, key informant, FGD).</p><p>&nbsp;<b>b.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor data collection and cleaning</b></p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support the training of field data collection staff on research aims and tools;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor field data collection in collaboration with REACH Field Managers and Senior Assessment Officers </p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor the quality of data collected, undertake appropriate checks on data collected in the field and resolve discrepancies and quality issues.</p><p><b>c.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Preparation and production of information products</b></p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Carry out data analysis in line with research questions and objectives, with the support of REACH data teams where needed;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Contribute to factsheet production and reports using InDesign and work closely with REACH GIS Officers to produce mapping outputs. </p><p><b>d.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Dissemination of findings and external engagement</b></p><ul><li>Present key findings to relevant response actors and facilitate use of data for evidence-based planning and advocacy;</li><li>Coordinate with relevant actors and partner organisations to ensure research is aligned with priority information needs.</li></ul><p>&nbsp;<b><u>Internal Communication Processes</u></b></p><p>The SAO will work directly with other Assessment focal points, Data Officer, GIS officer, and Research Manager in country and liaise with IMPACT HQ in Geneva to ensure the quality and effectiveness of products developed. She/he will ensure effective internal communication with mission and IMPACT HQ colleagues.</p><p>&nbsp;<b><u>Confidentiality and Data Protection</u></b></p><p>The REACH SAO will maintain the strictest confidentiality of data and processes. She/he will actively take measures to prevent the unauthorised sharing of information and data. </p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b> QUALIFICATIONS</b></p><p>&nbsp;<b><u>Requirements</u></b></p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;University undergraduate degree or 2+ years relevant experience;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience conducting research/assessments or working with data (academic research experience included);</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Fluency in English, excellent communication and writing skills;</p><p>&nbsp;<b><u>Desired</u></b></p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Technical skills in any of the following:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong Excel skills;</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous experience with mobile data collection (ODK, ONA, KoBo);</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good understanding of research methods (including sampling frameworks);</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with cleaning and analysing datasets required;</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of the Adobe Suite, particularly InDesign an asset;</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good understanding of research methods (including sampling frameworks);</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience on dashboards (Power BI, Shiny) an asset;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience working in/on humanitarian or development contexts;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with external engagement and/or partner coordination;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong analytical skills, including ability to identify and key trends and situate findings in wider context;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to operate independently in a cross-cultural environment requiring flexibility.</p><p><br></p><p><b>CVs will be reviewed on a rolling basis. Please note that the opening of this vacancy does not constitute an obligation to fill the position</b></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><u>ABOUT ACTED</u></b></p><p>ACTED is committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential. ACTED endeavors to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential. The commitment of ACTED and that if our teams are guided by 4 core values: (1) Responsibility: we ensure the efficient and responsible delivery of humanitarian aid with the means and the resources that have been entrusted to us. (2) Impact: we are committed to having the most sustainable impact on the communities and the people with whom we engage. (3) Enterprising spirit: we are enterprising and engage in our work with a spirit that creates value and overcomes challenges. (4) Inspiration: we strive to inspire all those around us through our vision, values, approaches, choices, practice, actions, and advocacy.</p><p><b><u>About REACH and IMPACT&nbsp;</u></b></p><p>REACH was created in 2010 as a joint initiative of two International NGOs (<b>IMPACT Initiatives</b> and <b>ACTED</b>) and the United Nations Operational Satellite Applications Programme (<b>UNOSAT</b>). REACH’s purpose is to facilitate the development of information products that enhance the humanitarian community’s decision-making and planning capacity for emergency, recovery, and development contexts. REACH supports information management for aid actors through three complementary services: (a) needs and situation assessments by REACH teams; (b) situation analysis using satellite imagery; (c) provision of database and (web)-mapping facilities and expertise.</p><p>IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, enabling IMPACT to benefit from ACTED’s operational support on its fields of intervention.</p><p><b>ACTED’s Greening Strategy</b></p><p>ACTED’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each ACTED employee will adhere to these principles through key green programming responsibilities:</p><ul><li>Contribute towards the adherence and development of the greening strategy plan.</li><li>Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles</li><li>Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes</li></ul><p><b>ACTED PSEAH Policy:</b></p><p>The Logistics Officer has the responsibility to adhere and commit to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment) always. Like all managers and coordinators, they have the responsibility for ensuring that measures to prevent SEAH are implemented and regularly monitored. They should ensure that staff under his/her supervision/management understand and comply with ACTED PSEAH policy and have completed the mandatory training courses according to the Code of Conduct and the PSEAH Policy. The Logistics Officer should promote an environment to help prevent sexual harassment, exploitation, and abuse both at the office and in the field and report any misconducts or SEAH issues appropriately according to ACTED’s procedures.</p><ul><li>Acted has a zero-tolerance approach to sexual exploitation, abuse and harassment (SEAH) and strives to recruit those who share our values.</li><li>All candidates will be subject to a pre-employment check that includes satisfactory references, screening, and criminal checks in line with legal requirements.</li><li>All candidates who have been offered a position will sign and respect Acted’s Code of Conduct and related policies as part of their work contract. All staff are expected to abide by the standards of behavior outlined in those documents.</li><li>Managers will have a special responsibility to foster a safe environment.</li><li>Misconduct can lead to serious disciplinary sanctions.</li></ul><p><b><u>Job Purpose</u></b></p><p>&nbsp;The Logistics Officer will work under the supervision of IMPACT’s Head or HR, HUB, and IT.</p><p>IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organization manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis and GIS. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarters are based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, enabling IMPACT to benefit from ACTED’s operational support on its fields of intervention.</p><p>Depending on the focus area of the successful candidate, they will be responsible for tasks in the two following areas:</p><p><b>1. Procurement</b>, and <b>2. Asset Management and Logistics Reporting</b>. The successful candidate will be qualified to cover the two areas needed.</p><p><br></p><p><b>Duties and Responsibilities</b></p><p><b>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<u>PROCESSES</u></b></p><ol><li>&nbsp;Ensure all procurements are implemented in alignment with IMPACT’s procedures and processes (IMPACT’s Logistics Manual, Code of Conduct and related policies, as well as relevant memos).</li><li>Review and validation of Project specific procurement plans (PP) for newly signed / amended country specific projects and lead on the development procurement plans for global/Geneva based projects, in liaison with relevant focal points.</li><li>Maintain and use the IMPACT Suppliers database, support due diligence for suppliers screening.</li><li>Contribute and support regular updates and upgrades of procurement processes, specifically in relation to the use of the IMPACT Supplier’s database, contracts and consultancies, etc.</li><li>Liaise with relevant teams to address any procurement-related request, specifically from finance team, as well as audit and transparency team in relation to audit requests.</li><li>Support and follow up on contractual relationship with implementing partners / consultants when contracted through a procurement process.</li></ol><p><b>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<u>PROCUREMENT</u></b></p><ol><li>Co-responsible for all related procurement for IMPACT, in full compliance with IMPACT’s logistics manual including procurement processes. This includes specifically procurement of laptops for new recruits/internal mobility in a timely manner, software, and consultancies contracts.</li><li>Ensure exhaustive safekeeping of any procurement related documentation on Jira and SharePoint for processes compliance and future audit: procurement requests, quotations, justificative emails, memos, contract drafts, signed documents, etc.</li><li>Based on Project specific procurement plans, anticipate upcoming needs and procurements.</li><li>Manage, review and validate all supplier invoices (excluding travel agent and Geneva office / IT supplier) and follow up on payments with relevant internal counterparts. Coordinate with HQ counterpart to ensure inclusion of any invoice received physically.</li></ol><p><b>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<u>ASSET MANAGEMENT</u></b></p><ol><li>Maintain and update in a timely manner IMPACT’s consolidated global asset follow up list on Core, in close connections with country focal points.</li><li>When necessary, support country Core focal points on the use and updating of Core. Update the list of focal points depending on staff changes.</li><li>Liaise with country focal point when necessary to verify monthly exit forms.</li><li>Keeping track of asset movements and conditions, including shipments, transportation, donations between country teams or between organizations.</li></ol><p><b> 4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<u>LOGISTICS REPORTING</u></b></p><ol><li>Responsible for all logistics reporting and/or assets related declarations for donors: quarterly inventory, final reports, etc.</li><li>Maintain knowledge, understanding and follow-up of relevant donor requirements and policies in relation to asset management (as well as other elements e.g. stock where relevant.</li><li>Apply relevant reporting rules and processes for each donor and update the processes database when relevant.</li></ol><p><b>5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<u>LIAISON WITH IT MANAGEMENT</u></b></p><ol><li>Ensure IT devices are set up in a timely manner and in line with IMPACT IT/DT SoPs including with relevant required software, by liaising with the IT/DT team.</li><li>Maintain the license follow up database and reassign in liaison with IT focal point and finance team.</li><li>Support the implementation of a software utilization policy and ensure follow up of the software justification memos database for audit purposes.</li></ol><p><b>6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<u>GENEVA OFFICE MANAGEMENT</u></b></p><ol><li>During leaves of HQ counterpart, ensure follow up of procurement requests related to the HQ office.</li><li>During leaves of HQ counterpart, coordinate with HQ focal point to ensure timely preparation of inductions and daily HQ operations: Rooms booking, badges request, shipments, etc</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b><u>KEY PERFORMANCE INDICATORS</u></b></p><ul><li>Logistics reports and inventory are submitted on time, according to the donors’ templates and rules, and are accurately reporting assets as categorized by donors.</li><li>Procurement processes are handled accordingly to IMPACT’s processes and duly documented with all the relevant procurement documents.</li><li>Procurement requests are handled promptly within a maximum reasonable timeline, depending on type of procurement.</li></ul><p><b><u>TECHNICAL SKILLS</u></b></p><ul><li>Knowledge of basic principles of any procurement and asset management processes.</li><li>Knowledge of use of MS Word, Outlook, Teams and Excel.</li></ul><p><b><u>QUALIFICATIONS</u></b></p><ul><li>Priority will be given to former staff members who meet the eligibility criteria and qualifications required for the position.&nbsp;</li><li>At least 2 years of work experience in a similar work environment or field of activity, including at least 1 year with an NGO.</li><li>Experience in handling asset reporting to institutional donors, and knowledge of donors’</li><li>guidelines and requirements.</li><li>Fluent in English and good level of French an asset.</li><li>Great resistance to stress and pressure: the position requires regular handling of tight deadlines and specific constraints.</li><li>Patience and ability to handle polite but firm communication around processes and field needs.</li><li>Organized person, with attention to detail and rigor in applying procedures and organizing documentations.</li><li>Good communication: the successful candidate will be working from Amman as part of a global team and should be comfortable with frequent communication with both team members and other staff members.</li><li>Experience with Jira is a plus. Experience with Core is another plus. </li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Mission and objectives</p><p>With the strong presence on the ground and partnerships with local communities and organizations across multiple sectors, UNICEF aims to reach more children and families. Upholding the humanitarian principles, UNICEF supports integrated, multi-sectoral programming and continues to improve sustained, equitable and safe access to critical basic services in areas where the needs are the highest.</p><p>UNICEF, in coordination with partners, aims to ensure accountability to affected populations with integration of gender, child safeguarding as well as prevention from sexual exploitation and abuse into its programmes.</p><p>UNICEF aims to reach children no matter where they are or live.</p><p>Context</p><p>The Ministry of Education (MoE) is leading efforts to restore and transform Syria’s education system following years of crisis and disruption that have significantly affected access, equity, quality, learning outcomes, and institutional capacity. As the country transitions toward recovery and development, the Ministry is committed to ensuring that all children and young people, including returnees, internally displaced populations, and other vulnerable groups, have access to safe, inclusive, and quality education aligned with national priorities and Sustainable Development Goal</p><p><br></p><p>To advance sector recovery and reform, the MoE is strengthening its capacity for education sector planning, coordination, monitoring, and evidence-based decision-making. Central to this effort is the establishment of the Local Education Group (LEG), a Ministry-led, multi-stakeholder platform bringing together government entities, development partners, UN agencies, civil society organizations, and other education stakeholders to promote sector dialogue, align partner support, and advance collective action around national education priorities. A LEG Secretariat has been established within the Ministry to support the effective functioning of the LEG and strengthen Ministry-led sector coordination.</p><p><br></p><p>The establishment of the LEG and its Secretariat provides an institutional mechanism to reinforce government leadership, strengthen partnerships, and support coordinated implementation and monitoring of national education priorities.</p><p><br></p><p>Given the scale and complexity of Syria’s education recovery and reform agenda, UNICEF is recruiting a UN Volunteer Specialist (LEG Operations, Coordination and Knowledge Management Officer) to manage the operational and information flow of the LEG, coordinate activities among partners at the implementation level, manage information-sharing platforms, and ensure institutional documentation of all meetings and decisions.</p><p><br></p><p>The UN Volunteer will be based in the Directorate of Planning and International Cooperation of the Ministry of Education and will report to the Director of Planning, or his/her designated representative, on the daily delivery of tasks. The UN Volunteer's work plan will be agreed jointly by UNICEF and the Ministry of Education. Administrative and contractual accountability rests with UNICEF. While the UNICEF Chief of Education will approve leave and travel and will complete the UNV performance assessment, with formal input from the Ministry of Education. The UN Volunteer will keep regular communication with both supervisors, including monthly progress updates shared with both UNICEF and the Ministry. The UNV will work closely and coordinate with different directorates and departments within the Ministry of Education, as well as UN, NGO and development partners on sector planning and coordination, contributing to joint deliverables as set out in the tasks of this assignment. The UN Volunteer Specialist will promote complementarity, avoid duplication of effort, and support a coherent, Ministry-led approach to partner support.</p><p>Task description</p><p>Within the delegated authority and under the overall supervision of the UNICEF Chief of Education, and under the day-to-day functional guidance of the Director of Planning and International Cooperation, Ministry of Education (or his/her designated representative), the UN Volunteer will support the following:</p><p><br></p><p>1. Operational Coordination and Partner Information Management</p><p>• Develop and maintain a comprehensive and up-to-date database of LEG members and partners, including contact information, geographic areas of intervention, and ongoing projects.</p><p>• Coordinate the work of technical working groups, schedule activities, and monitor member participation.</p><p>• Manage and update LEG documents and information-sharing platform.</p><p><br></p><p>2. Administration, Logistics, and Documentation</p><p>• Organize and manage administrative and logistical arrangements for regular and ad hoc LEG meetings, including drafting agendas and circulating invitations and meeting materials.</p><p>• Prepare official meeting minutes, document recommendations and decisions, and follow up on their approval and timely dissemination.</p><p>• Establish and maintain an electronic and institutional archive for all LEG documents, policies, and decisions.</p><p><br></p><p>3. Follow-Up and Communication</p><p>• Manage the Action Points Tracker in coordination with relevant partners and prepare periodic status reports.</p><p>• Prepare and disseminate periodic newsletters, updates, and briefing notes to LEG members to ensure regular information sharing.</p><p><br></p><p>Benefits Package:</p><p><br></p><p>• Entry lump sum (one-time payment): USD 350</p><p>• Monthly Volunteer Living Allowance (VLA): USD 1218.08</p><p>• Danger and Hardship Differential depending on the hardship classification and family/non-family status of the duty station.</p><p>• Free access to UNV's learning and career development resources</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Age</p><p>18 - 80</p><p>Required experience</p><p><br></p><p>3 years</p><p>Nationality</p><p>Candidate must be a national, legal resident or hold refugee status in the country of assignment.</p><p><br></p><p>Assignment requirements</p><p>Relevant experience</p><p><br></p><p>3 years</p><p>Languages</p><p>Arabic, Level: Fluent, Required</p><p>English, Level: Fluent, Required</p><p>Required education level</p><p>Bachelor's degree in Bachelor’s degree or equivalent in public administration, business administration, education, social sciences, international development, communications, information management, or another relevant field.</p><p>Competencies and values</p><p>• Accountability</p><p>• Adaptability and flexibility</p><p>• Creativity</p><p>• Judgement and decision-making</p><p>• Planning and organising</p><p>• Professionalism</p><p>• Self-management</p><p>Skills and experience</p><p>Required:</p><p><br></p><p>• Minimum 3 years of relevant professional experience in coordination, programme support, administration, information management, or related functions.</p><p>• Demonstrated experience in coordinating multi-stakeholder processes, including organizing meetings, working groups, and partner consultations.</p><p>• Experience in stakeholder and partner information management, including maintaining databases, contact lists, activity mapping, and document repositories.</p><p>• Strong experience in meeting documentation and follow-up, including preparing agendas, minutes, action trackers, and progress updates.</p><p>• Ability to coordinate and follow up with government, UN, development, humanitarian, and/or civil society partners.</p><p>• Strong organizational and planning skills, with demonstrated ability to manage multiple priorities and meet deadlines.</p><p>• Strong written communication and drafting skills, including preparation of briefing notes, updates, newsletters, and formal correspondence.</p><p>• Good digital and information-management skills, including proficiency in standard office applications and online document-sharing and collaboration platforms.</p><p>• Strong interpersonal, coordination, and communication skills, with the ability to work effectively with diverse stakeholders.</p><p>• Ability to work independently, exercise sound judgement, and maintain accuracy and attention to detail in a complex working environment.</p><p><br></p><p><br></p><p>Desirable (considered an asset):</p><p><br></p><p>• Experience in the education sector or sector coordination.</p><p>• Familiarity with LEG/GPE processes or similar coordination mechanisms.</p><p>• Experience working with government, UN agencies, donors, NGOs, or development partners.</p><p>• Experience in Syria or other fragile or transitional contexts.</p><p>• Knowledge of partner mapping, information and knowledge management systems.</p><p>• Familiarity with humanitarian-development coordination.</p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About REACH and IMPACT&nbsp;&nbsp;</b></p><p>REACH was created in 2010 as a joint initiative of two International NGOs (IMPACT Initiatives and ACTED) and the United Nations Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to facilitate the development of information products that enhance the humanitarian community’s decision-making and planning capacity for emergency, recovery, and development contexts. REACH supports information management for aid actors through three complementary services: (a) needs and situation assessments by REACH teams; (b) situation analysis using satellite imagery; (c) provision of database and (web)-mapping facilities and expertise.&nbsp;</p><p>IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, enabling IMPACT to benefit from ACTED’s operational support on its fields of intervention.&nbsp;</p><p>Greening strategy:&nbsp;</p><p>ACTED’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each ACTED employee will adhere to these principles through key green programming responsibilities:&nbsp;</p><ul><li>Contribute towards the adherence and development of the greening strategy plan.&nbsp;</li><li>Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles&nbsp;</li><li>Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes&nbsp;</li></ul><p><br></p><p><b>ACTED PSEAH Policy:</b></p><p>The Travel officer has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). The Travel officer has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to ACTED’s procedures. The Travel officer carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.</p><p>The Travel Officer is responsible for ensuring the efficient, compliant, and cost-effective management of travel arrangements for IMPACT staff and new recruits. The role oversees the full travel cycle, including travel requests, bookings, visa support, travel documentation, and coordination with internal departments and external travel service providers.&nbsp;</p><p>The Travel Officer plays a key role in facilitating staff mobility by delivering timely and high-quality travel support while ensuring compliance with IMPACT's Travel Policy and internal procedures. Given the dynamic operational environment, the position requires a high level of responsiveness, flexibility, and the ability to manage frequent urgent and last-minute travel requests while effectively adapting priorities.&nbsp;</p><p>The role also contributes to the continuous improvement of travel processes and services through close collaboration with internal stakeholders and travel partners, ensuring an efficient travel experience, accurate record-keeping, cost optimization, and a high level of staff satisfaction.</p><p><b>Objectives&nbsp;</b></p><ol><li>Ensure the timely, accurate, and cost-effective processing of travel requests and bookings.&nbsp;&nbsp;</li><li>Provide efficient support for visa applications and travel documentation requirements.&nbsp;&nbsp;</li><li>Ensure compliance with IMPACT travel policies, procedures, and approval processes.&nbsp;&nbsp;</li><li>Strengthen coordination and communication with internal departments, travelers, and external travel partners.&nbsp;&nbsp;</li><li>Contribute to the continuous improvement of travel processes, tools, and service delivery.&nbsp;&nbsp;</li><li>Optimize travel costs while maintaining service quality and a positive traveler experience.&nbsp;&nbsp;</li><li>Ensure accurate record-keeping and proper documentation of travel-related files and data in Jira.&nbsp;&nbsp;</li><li>Respond effectively to urgent and last-minute travel requests while maintaining a high level of service and operational support.&nbsp;</li></ol><p><b>Duties and Responsibilities&nbsp;</b></p><p>The main responsibilities of the Travel Officer will be the following:&nbsp;&nbsp;</p><p><b>1 - Travel:&nbsp;</b></p><ul><li>Support the Travel Officer in managing travel requests for current IMPACT staff members and newly recruited employees, ensuring timely processing and prioritization according to operational needs and travel urgency.&nbsp;&nbsp;</li><li>Respond effectively to frequent urgent and last-minute travel requests, adapting priorities as needed and ensuring timely travel arrangements while maintaining a high level of service and compliance with internal procedures.&nbsp;</li><li>Coordinate closely with Human Resources, Finance, Logistics, and other relevant departments to collect, verify, and provide all required travel documentation and information.&nbsp;&nbsp;</li><li>Arrange and book flights, train tickets, accommodation, and other travel-related services through IMPACT's designated travel agency, while ensuring cost-effectiveness and compliance with organizational procedures.&nbsp;&nbsp;</li><li>Monitor travel itineraries and provide travelers with all necessary travel documents, including tickets, confirmations, and travel guidelines.&nbsp;&nbsp;</li><li>Advise staff on visa requirements, support the preparation and submission of visa applications, and follow up with embassies, consulates, and travelers to ensure timely issuance.&nbsp;&nbsp;</li><li>Serve as a point of contact for travel-related queries and provide guidance to staff before, during, and after travel.&nbsp;&nbsp;</li><li>Assist in managing last-minute travel requests and travel changes, ensuring minimal disruption to operational activities.&nbsp;&nbsp;</li><li>Maintain accurate travel records and databases, ensuring that all travel information is properly documented and updated.&nbsp;</li></ul><p><b>2 - Ensuring Compliance and Enhancement of Travel Policy</b></p><ul><li>Ensure all travel arrangements are fully compliant with IMPACT's Travel Policy and related internal procedures.&nbsp;&nbsp;</li><li>Review travel requests and bookings to verify adherence to approved budgets, travel rules, and authorization processes.&nbsp;&nbsp;</li><li>Monitor travel practices across the organization and identify areas for improvement, efficiency gains, and cost optimization.&nbsp;&nbsp;</li><li>Provide guidance and support to staff regarding travel procedures and policy requirements.&nbsp;&nbsp;</li><li>Support the analysis of travel expenditures and booking trends to contribute to informed decision-making and reporting.&nbsp;&nbsp;</li><li>Contribute to the continuous review, update, and enhancement of IMPACT's Travel Policy based on operational needs, best practices, and lessons learned.&nbsp;&nbsp;</li><li>Work closely with internal departments and the travel agency to ensure smooth travel arrangements and resolve travel-related issues efficiently.&nbsp;&nbsp;</li><li>Support the implementation and continuous improvement of travel processes, tools, and guidelines to enhance efficiency and service delivery.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b><i>QUALIFICATIONS&nbsp;</i></b></p><ul><li>&nbsp;Priority will be given to former staff members who meet the eligibility criteria and qualifications required&nbsp;for the position.&nbsp;</li><li>Bachelor’s or Master’s degree in business administration or a related field;&nbsp;</li><li>Fluent English (written and spoken);&nbsp;&nbsp;</li><li>Excellent writing and communication skills;&nbsp;</li><li>At least 2 years’ work experience with an INGO in an emergency and/or development setting.&nbsp;</li><li>Ability to work under pressure in a high-pace environment;&nbsp;</li><li>Good organisational and prioritisation skills;&nbsp;</li><li>Proficiency in Microsoft Office, Microsoft Excel and Publisher;&nbsp;</li><li>Strong interpersonal skills&nbsp;</li><li>Strong analytical skills.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About REACH and IMPACT&nbsp;&nbsp;</b></p><p>REACH was created in 2010 as a joint initiative of two International NGOs (IMPACT Initiatives and ACTED) and the United Nations Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to facilitate the development of information products that enhance the humanitarian community’s decision-making and planning capacity for emergency, recovery, and development contexts. REACH supports information management for aid actors through three complementary services: (a) needs and situation assessments by REACH teams; (b) situation analysis using satellite imagery; (c) provision of database and (web)-mapping facilities and expertise.&nbsp;</p><p>IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, enabling IMPACT to benefit from ACTED’s operational support on its fields of intervention.&nbsp;</p><p>Greening strategy:&nbsp;</p><p>ACTED’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each ACTED employee will adhere to these principles through key green programming responsibilities:&nbsp;</p><ul><li>Contribute towards the adherence and development of the greening strategy plan.&nbsp;</li><li>Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles&nbsp;</li><li>Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes&nbsp;</li></ul><p><br></p><p><b>ACTED PSEAH Policy:</b></p><p>The Travel officer has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). The Travel officer has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to ACTED’s procedures. The Travel officer carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.</p><p>The Travel Officer is responsible for ensuring the efficient, compliant, and cost-effective management of travel arrangements for IMPACT staff and new recruits. The role oversees the full travel cycle, including travel requests, bookings, visa support, travel documentation, and coordination with internal departments and external travel service providers.&nbsp;</p><p>The Travel Officer plays a key role in facilitating staff mobility by delivering timely and high-quality travel support while ensuring compliance with IMPACT's Travel Policy and internal procedures. Given the dynamic operational environment, the position requires a high level of responsiveness, flexibility, and the ability to manage frequent urgent and last-minute travel requests while effectively adapting priorities.&nbsp;</p><p>The role also contributes to the continuous improvement of travel processes and services through close collaboration with internal stakeholders and travel partners, ensuring an efficient travel experience, accurate record-keeping, cost optimization, and a high level of staff satisfaction.</p><p><b>Objectives&nbsp;</b></p><ol><li>Ensure the timely, accurate, and cost-effective processing of travel requests and bookings.&nbsp;&nbsp;</li><li>Provide efficient support for visa applications and travel documentation requirements.&nbsp;&nbsp;</li><li>Ensure compliance with IMPACT travel policies, procedures, and approval processes.&nbsp;&nbsp;</li><li>Strengthen coordination and communication with internal departments, travelers, and external travel partners.&nbsp;&nbsp;</li><li>Contribute to the continuous improvement of travel processes, tools, and service delivery.&nbsp;&nbsp;</li><li>Optimize travel costs while maintaining service quality and a positive traveler experience.&nbsp;&nbsp;</li><li>Ensure accurate record-keeping and proper documentation of travel-related files and data in Jira.&nbsp;&nbsp;</li><li>Respond effectively to urgent and last-minute travel requests while maintaining a high level of service and operational support.&nbsp;</li></ol><p><b>Duties and Responsibilities&nbsp;</b></p><p>The main responsibilities of the Travel Officer will be the following:&nbsp;&nbsp;</p><p><b>1 - Travel:&nbsp;</b></p><ul><li>Support the Travel Officer in managing travel requests for current IMPACT staff members and newly recruited employees, ensuring timely processing and prioritization according to operational needs and travel urgency.&nbsp;&nbsp;</li><li>Respond effectively to frequent urgent and last-minute travel requests, adapting priorities as needed and ensuring timely travel arrangements while maintaining a high level of service and compliance with internal procedures.&nbsp;</li><li>Coordinate closely with Human Resources, Finance, Logistics, and other relevant departments to collect, verify, and provide all required travel documentation and information.&nbsp;&nbsp;</li><li>Arrange and book flights, train tickets, accommodation, and other travel-related services through IMPACT's designated travel agency, while ensuring cost-effectiveness and compliance with organizational procedures.&nbsp;&nbsp;</li><li>Monitor travel itineraries and provide travelers with all necessary travel documents, including tickets, confirmations, and travel guidelines.&nbsp;&nbsp;</li><li>Advise staff on visa requirements, support the preparation and submission of visa applications, and follow up with embassies, consulates, and travelers to ensure timely issuance.&nbsp;&nbsp;</li><li>Serve as a point of contact for travel-related queries and provide guidance to staff before, during, and after travel.&nbsp;&nbsp;</li><li>Assist in managing last-minute travel requests and travel changes, ensuring minimal disruption to operational activities.&nbsp;&nbsp;</li><li>Maintain accurate travel records and databases, ensuring that all travel information is properly documented and updated.&nbsp;</li></ul><p><b>2 - Ensuring Compliance and Enhancement of Travel Policy</b></p><ul><li>Ensure all travel arrangements are fully compliant with IMPACT's Travel Policy and related internal procedures.&nbsp;&nbsp;</li><li>Review travel requests and bookings to verify adherence to approved budgets, travel rules, and authorization processes.&nbsp;&nbsp;</li><li>Monitor travel practices across the organization and identify areas for improvement, efficiency gains, and cost optimization.&nbsp;&nbsp;</li><li>Provide guidance and support to staff regarding travel procedures and policy requirements.&nbsp;&nbsp;</li><li>Support the analysis of travel expenditures and booking trends to contribute to informed decision-making and reporting.&nbsp;&nbsp;</li><li>Contribute to the continuous review, update, and enhancement of IMPACT's Travel Policy based on operational needs, best practices, and lessons learned.&nbsp;&nbsp;</li><li>Work closely with internal departments and the travel agency to ensure smooth travel arrangements and resolve travel-related issues efficiently.&nbsp;&nbsp;</li><li>Support the implementation and continuous improvement of travel processes, tools, and guidelines to enhance efficiency and service delivery.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b><i>QUALIFICATIONS&nbsp;</i></b></p><ul><li>&nbsp;Priority will be given to former staff members who meet the eligibility criteria and qualifications required&nbsp;for the position.&nbsp;</li><li>Bachelor’s or Master’s degree in business administration or a related field;&nbsp;</li><li>Fluent English (written and spoken);&nbsp;&nbsp;</li><li>Excellent writing and communication skills;&nbsp;</li><li>At least 2 years’ work experience with an INGO in an emergency and/or development setting.&nbsp;</li><li>Ability to work under pressure in a high-pace environment;&nbsp;</li><li>Good organisational and prioritisation skills;&nbsp;</li><li>Proficiency in Microsoft Office, Microsoft Excel and Publisher;&nbsp;</li><li>Strong interpersonal skills&nbsp;</li><li>Strong analytical skills.</li></ul></div>