وظائف مهندس ديكور - اربد الأردن

<h3>Overview</h3><p>We are a leading engineering firm seeking to bring on exceptional talents to join our engineering team in Irbid. We aim to provide innovative and sustainable structural solutions, and we are looking for a creative engineer with a passion for development and a contribution to the execution of high-quality construction projects in accordance with the highest international standards.</p><h3>Key Responsibilities and Duties</h3><ul><li>Prepare and design structural drawings with high precision using specialized engineering software.</li><li>Perform necessary structural calculations to ensure the safety and stability of structures.</li><li>Provide field supervision of construction works at sites to ensure compliance with technical specifications and standards.</li><li>Coordinate with teams of architects and contractors to ensure project execution according to the specified schedule.</li><li>Review and approve construction materials and verify their compliance with the required specifications.</li><li>Prepare periodic technical reports on the progress of projects.</li></ul><h3>Qualifications and Requirements</h3><ul><li>Bachelor's degree in Civil/Structural Engineering from an accredited university.</li><li>Practical experience ranging from one to three years in the field of structural design or supervision.</li><li>Full familiarity with the Jordanian Building Codes and applicable engineering standards.</li><li>Valid membership in the Jordan Engineers Association.</li></ul><h3>Required Skills</h3><ul><li>Analytical skills and a high capability for solving complex engineering problems.</li><li>Effective communication skills and the ability to work in a team spirit.</li><li>Ability to manage time and work under the pressure of construction site environments.</li><li>Precision and attention to technical details.</li></ul><h3>Benefits and Perks</h3><ul><li>A stimulating work environment that encourages continuous professional development.</li><li>Competitive salaries commensurate with experience and qualifications.</li><li>Comprehensive health insurance.</li><li>Opportunities to participate in diverse and distinguished engineering projects in the Irbid Governorate.</li></ul>

<p> <strong>Responsibilities</strong> </p> <ul> <li>Develop and deliver press releases, public statements, newsletters, publications, website content, and other communication materials.</li> <li> Support media relations activities, including responding to media inquiries and coordinating interviews and spokesperson engagements. </li> <li> Manage incident and crisis communications in coordination with operational and leadership teams. </li> <li> Support internal communications initiatives to ensure employees are informed and engaged. </li> <li> Maintain brand consistency, communication standards, and messaging guidelines across all channels. </li> <li> Monitor media coverage, public sentiment, and communication effectiveness and prepare regular reports. </li> <li> Coordinate public information campaigns related to organizational initiatives, service updates, and awareness programs. </li> <li> Support leadership with speeches, presentations, briefings, and communication planning activities. </li> </ul> <p> <strong>Qualifications</strong> </p> <ul> <li>Experience in crisis communications is preferred. </li> <li>Experience in utilities, infrastructure, public sector, or highly regulated industries is preferred. </li> <li>Experience in content design, publication development, or audiovisual production is preferred. </li> </ul> Required Skills <ul> <li>Media Relations</li> </ul> Job Details <ul> <li> Job Type Full-Time </li> <li>Nationality Unspecified </li> </ul> Login to Apply<p><strong>Desired Candidate Profile</strong></p><ul> <li> Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or a related field. </li> <li> 6+ years of experience in corporate communications, media relations, journalism, public relations, or a related field. </li> <li> Excellent writing, editing, and communication skills in Arabic and English. </li> <li> Strong experience managing media relations and stakeholder communications. </li> </ul>

<p> <strong>Responsibilities</strong> </p> <ul> <li> Plan, create, and publish engaging digital content across social media platforms, including posts, graphics, videos, and stories. </li> <li> Manage day-to-day social media community engagement, responding to inquiries, comments, and customer feedback in coordination with relevant teams. </li> <li> Develop and execute digital campaigns aligned with communication, awareness, and engagement objectives. </li> <li> Monitor social media channels, audience sentiment, and digital trends, escalating issues when necessary. </li> <li> Analyze campaign and channel performance, prepare reports, and recommend improvements to enhance engagement and reach. </li> <li> Maintain the content calendar, brand voice, and digital communication guidelines. </li> <li> Collaborate with customer service, IT, and communications teams to ensure consistent and integrated messaging. </li> <li> Support the timely distribution of important updates, announcements, and service-related information through digital channels. </li> </ul> <p> <strong>Qualifications</strong> </p> <ul> <li> Bachelor's degree in Communications, Digital Media, Marketing, Journalism, or a related field. </li> <li> 4+ years of experience managing social media platforms and creating digital content, preferably for public-facing organizations. </li> <li> Strong content creation, community management, and social media analytics skills. </li> <li> Fluency in Arabic and good English communication skills. </li> <li> Graphic design, video editing, or photography skills are preferred. </li> <li> Experience managing paid social media campaigns and digital marketing initiatives is preferred. </li> <li> Experience integrating social media platforms with customer service or contact center operations is preferred. </li> </ul> Required Skills <ul> <li>Digital Marketing</li> <li>Social Media Platforms</li> <li>Graphic Design </li> </ul> Job Details <ul> <li> Location Irbid - Jordan </li> <li>Industry Marketing &amp; Sales </li> <li> Job Type Full-Time </li> <li> Degree Bachelor </li> <li>Experience 4+ </li> <li>Nationality Unspecified </li> </ul> Login to Apply<p><strong>Desired Candidate Profile</strong></p><ul> <li> Bachelor's degree in Communications, Digital Media, Marketing, Journalism, or a related field. </li> <li> 4+ years of experience managing social media platforms and creating digital content, preferably for public-facing organizations. </li> <li> Strong content creation, community management, and social media analytics skills. </li> <li> Fluency in Arabic and good English communication skills. </li> <li> Graphic design, video editing, or photography skills are preferred. </li> <li> Experience managing paid social media campaigns and digital marketing initiatives is preferred. </li> <li> Experience integrating social media platforms with customer service or contact center operations is preferred. </li> </ul>

<p> <strong>Responsibilities</strong> </p> <ul> <li> Support headcount planning, position management, and workforce establishment control. </li> <li> Assist with organizational design initiatives and organizational structure maintenance. </li> <li> Support workforce planning activities to align staffing needs with business objectives. </li> <li> Maintain HR data integrity and support effective utilization of HR systems and ERP platforms. </li> <li> Support workforce reassignment, resource allocation, and productivity improvement initiatives. </li> <li> Conduct workforce analytics, reporting, and scenario modeling to support strategic decision-making. </li> <li> Develop reports and insights to identify workforce trends, risks, and optimization opportunities. </li> <li> Support workforce optimization and organizational effectiveness initiatives. </li> </ul> <p> <strong>Qualifications</strong> </p> <ul> <li> Bachelor's degree in Human Resources, Business Administration, Analytics, or a related field. </li> <li> 4+ years of experience in workforce planning, HR analytics, organizational development, or related HR functions. </li> <li> Strong experience in workforce analytics, organizational design, and HR reporting. </li> <li> Advanced analytics and data analysis skills are preferred. </li> <li> Experience with position management systems and HRIS/ERP platforms is preferred. </li> <li> Experience working in unionized or highly regulated environments is preferred. </li> </ul> Required Skills <ul> <li>Teamwork</li> <li>Attention to Detail </li> </ul> Job Details <ul> <li> Location Irbid - Jordan </li> <li>Industry Administration &amp; Customer Services </li> <li> Job Type Full-Time </li> <li> Degree Bachelor </li> <li>Experience 4+ </li> <li>Nationality Unspecified </li> </ul> Login to Apply

<p> <strong>Responsibilities</strong> </p> <ul> <li> Support the execution of capital and rehabilitation projects. </li> <li> Review designs, technical standards, specifications, and quality of works. </li> <li> Provide technical oversight of engineering consultants and project deliverables. </li> <li> Support project planning, procurement activities, and construction supervision. </li> <li> Monitor project schedules, budgets, variations, health and safety, and quality requirements. </li> <li> Coordinate with Operations and Asset Management teams on project handover and commissioning activities. </li> <li> Support reporting and compliance requirements for donor-funded and externally financed projects. </li> <li> Provide technical guidance and support across engineering and project delivery functions. </li> </ul> <p> <strong>Qualifications</strong> </p> <ul> <li> Bachelor's or Master's degree in Civil Engineering, Water Engineering, or a related field. </li> <li> 8-10 years of experience in engineering design and construction supervision. </li> <li> Strong knowledge of FIDIC contracts and construction supervision practices. </li> <li> PMP or equivalent project management certification is preferred. </li> <li> Experience working on donor-funded or IFI-funded projects is preferred. </li> <li> Experience with rehabilitation and infrastructure development programs is preferred. </li> </ul> Required Skills <ul> <li>Problem Solving</li> </ul> Job Details <ul> <li> Location Irbid - Jordan </li> <li>Industry Information &amp; Communication Technologies </li> <li> Job Type Full-Time </li> <li> Degree Bachelor </li> <li>Experience 8-10 </li> <li>Nationality Unspecified </li> </ul><br>

<p>We are seeking a dynamic and results-driven Supervisor, Quality &amp; Training to lead and enhance quality assurance and training functions within a fast-paced Customer Experience environment in the content moderation industry. This role is responsible for driving performance excellence by ensuring consistent delivery of high-quality moderation standards, effective learning programs, and continuous improvement initiatives. The ideal candidate will oversee quality frameworks, coach and develop teams, and design impactful training strategies aligned with operational goals and client expectations. By leveraging data insights, this role plays a key part in identifying performance gaps, improving CSAT outcomes, and strengthening operational consistency across all levels. This position requires a strong leader with a passion for people development, attention to detail, and the ability to balance quality rigor with operational efficiency in a high-volume, policy-driven environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree in any related field 5+ years of relevant Contact Center experience. 3+ years of Quality / Assurance experience. Proven experience in Quality and Training Management. Strong experience in team and performance management. Strong KPI, data analysis, and performance management capabilities. Proven track record in process improvement and operational performance improvement. Demonstrated coaching, leadership, and supervisory experience. Strong communication and stakeholder management skills. Strong understanding of compliance, quality standards, and documentation. Able to work all days of the week Able to reallocate at IRBID site </p>

<p> <strong>Responsibilities</strong> </p> <ul> <li> Test, evaluate, and document financial and operational controls across business processes. </li> <li> Monitor compliance with internal policies, procedures, and approval authority frameworks. </li> <li> Support the implementation and monitoring of payment, authorization, and control procedures. </li> <li> Track and follow up on remediation plans related to control gaps, audit findings, and compliance issues. </li> <li> Support risk assessment activities and control improvement initiatives. </li> <li> Assist in maintaining process documentation, policies, and compliance records. </li> <li> Coordinate with internal and external auditors and support audit activities when required. </li> <li> Promote a culture of compliance, accountability, and continuous improvement across the organization. </li> </ul> <p> <strong>Qualifications</strong> </p> <ul> <li> Bachelor's degree in accounting, Auditing, Finance, or a related field. </li> <li> 4+ years of experience in internal controls, compliance, auditing, risk management, or related functions. </li> <li> Strong experience in controls testing, risk assessment, compliance monitoring, ERP systems, and process documentation. </li> <li> Professional certifications such as CIA (Certified Internal Auditor) or CISA (Certified Information Systems Auditor) are preferred. </li> <li> Experience with ERP control frameworks is preferred. </li> <li> Experience with ICFR (Internal Control over Financial Reporting), SOX compliance, or similar governance frameworks is preferred. </li> </ul> Required Skills <ul> <li>ERP System </li> <li>Risk Management </li> </ul> Preferred Skills <ul> <li>CIA</li> </ul> Job Details <ul> <li> Location Irbid - Jordan </li> <li>Industry Accounting &amp; Finance </li> <li> Job Type Full-Time </li> <li> Degree Bachelor </li> <li>Experience 4+ </li> <li>Nationality Unspecified </li> </ul> Login to Apply

<p> <strong>Responsibilities</strong> </p> <ul> <li>Manage the monthly financial close process, consolidation activities, and IFRS reporting.</li> <li> Maintain general ledger integrity, account reconciliations, and the chart of accounts. </li> <li> Develop and maintain internal financial controls, accounting policies, and regulatory compliance processes. </li> <li> Support budgeting, forecasting, and variance analysis activities. </li> <li> Maintain fixed asset accounting records and the finance-related asset register. </li> <li> Coordinate with internal and external auditors and support the resolution of audit findings. </li> <li> Provide technical guidance and support to the accounting and finance teams. </li> </ul> <p> <strong>Qualifications</strong> </p> <ul> <li>Bachelor's degree in accounting, Finance, or a related field.</li> <li> 8+ years of experience in accounting, financial control, or controllership roles. </li> <li> Strong knowledge of IFRS, ERP systems (Oracle preferred), internal controls, financial reporting, and consolidation processes. </li> <li>Professional certifications such as CPA, ACCA, or CMA are preferred.</li> <li>Experience in utilities, infrastructure, or the public sector is preferred.</li> <li> Experience mentoring, coaching, or developing accounting staff is preferred. </li> </ul> Required Skills <ul> <li>Finance &amp; Accounting </li> </ul> Preferred Skills <ul> <li>CPA</li> <li>CMA</li> </ul> Job Details <ul> <li> Location Irbid - Jordan </li> <li>Industry Accounting &amp; Finance </li> <li> Job Type Full-Time </li> <li> Degree Bachelor </li> <li>Experience 8+ </li> <li>Nationality Unspecified </li> </ul> Login to Apply

<p>Responsibilities</p><ul><li>Manage and follow up on Non-Performing Loans (NPLs) and overdue loan accounts.</li><li>Handle loan collection and recovery activities, including challenging and high-risk cases.</li><li>Develop and implement effective collection and recovery strategies.</li><li>Conduct legal and administrative follow-up on delinquent and defaulted loans.</li><li>Negotiate with customers regarding repayment plans, settlements, and debt restructuring.</li><li>Follow up on legal cases and coordinate with relevant legal and internal departments when required.</li><li>Monitor collection progress and ensure the achievement of collection and recovery targets.</li><li>Maintain accurate records and documentation related to loan collection and recovery cases.</li><li>Handle difficult customer situations professionally while working toward successful recovery.</li><li>Identify potential risks and recommend appropriate recovery and settlement solutions.</li><li>Ensure all collection activities comply with internal policies, procedures, and applicable regulations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p><ul><li>Bachelor s degree in Law is mandatory.</li><li>3 5 years of relevant experience in Non-Performing Loans, Loan Collection, Debt Collection, or Loan Recovery.</li><li>Previous experience in the banking or financing industry is required.</li><li>Candidates must be based in Irbid.</li><li>Strong hands-on experience handling challenging, complex, and high-risk collection cases.</li><li>Strong knowledge of loan recovery, collection procedures, legal follow-up, and debt settlement.</li><li>Strong practical market experience with a proven track record in the field.</li><li>Strong negotiation, communication, problem-solving, and follow-up skills.</li><li>Ability to work under pressure and handle demanding collection cases.</li></ul><p>Required Skills</p><ul><li>Finance</li><li>Core Banking</li></ul><p>Job Details</p><ul><li>Location Irbid - Jordan</li><li>Industry Accounting &amp; Finance</li><li>Job Type Full-Time</li><li>Degree Bachelor</li><li>Experience 3- 5</li><li>Nationality Unspecified</li></ul>

<p> <strong>Responsibilities</strong> </p> <ul> <li>Establish, implement, and maintain the organization s corporate document-control system and centralized document repository, ensuring the effective management and accessibility of all corporate documentation.</li> <li>Manage document numbering, version control, approval statuses, distribution, storage, and archiving in accordance with established document-control procedures.</li> <li>Ensure that only approved, updated, and authorized documents are accessible and used across the organization.</li> <li>Maintain accurate document registers, master lists, records, and metadata to ensure proper documentation and traceability.</li> <li>Coordinate the creation, review, approval, revision, and withdrawal of documents with relevant document owners and department representatives.</li> <li>Support the implementation, maintenance, and improvement of electronic document-management systems and digital workflow solutions.</li> <li>Maintain comprehensive records of document revisions, approvals, retention periods, and disposal requirements.</li> <li>Monitor compliance with corporate document-control standards, identify gaps, and recommend corrective actions where necessary.</li> <li>Provide document-control guidance and support to department heads, functional specialists, and employees across different departments.</li> <li>Support internal and external audits and management reviews by ensuring that all required documents and records are properly organised and readily accessible.</li> <li>Ensure the integrity, accuracy, consistency, and confidentiality of controlled corporate information.</li> <li>Identify opportunities to improve document-management processes, workflows, and information-handling practices.</li> </ul> <p><br></p><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor's degree in Information Management, Business Administration, Engineering, Information Technology, or a related field is mandatory.</li> <li>Minimum of 5 years of relevant experience in document control, information management, quality management systems, or a related field.</li> <li>Practical experience with document-control systems, version control, records management, and electronic document repositories.</li> <li>Strong understanding of document-management procedures, approval workflows, document retention, and archiving practices.</li> <li>Proven ability to manage large volumes of controlled documentation while maintaining accuracy, consistency, and traceability.</li> <li>Previous experience in the utilities, engineering, construction, or other regulated sectors is preferred.</li> <li>ISO 9001 certification or professional training in document control and quality management systems is an advantage.</li> <li>Hands-on experience with SharePoint, Electronic Document Management Systems (EDMS), or digital workflow platforms is preferred.</li> <li>Experience supporting internal and external audits and management-system implementation is an advantage.</li> <li>Strong organizational, analytical, and problem-solving skills.</li> <li>Excellent attention to detail, communication, and coordination skills.</li> <li>High level of integrity, accountability, reliability, and commitment to maintaining accurate and organized records.</li> </ul>

<p> <strong>Responsibilities</strong> </p> <ul> <li> Manage cash flow forecasting and liquidity planning activities. </li> <li> Maintain banking relationships and oversee banking facilities and covenant administration. </li> <li> Execute payments and ensure adherence to financial controls and authorization processes. </li> <li> Support collections processes and cash application activities. </li> <li> Prepare treasury reports and support working capital optimization initiatives. </li> <li> Monitor cash positions and recommend actions to improve liquidity and financial efficiency. </li> <li> Ensure compliance with internal policies, banking requirements, and treasury procedures. </li> </ul> <p> <strong>Qualifications</strong> </p> <ul> <li>Bachelor's degree in finance, Accounting, or a related field.</li> <li>6+ years of experience in treasury, cash management, or corporate finance.</li> <li> Strong knowledge of cash management, banking operations, cash flow forecasting, and ERP systems. </li> <li> ACT (Association of Corporate Treasurers) certification or equivalent is preferred. </li> <li> Experience in utilities, infrastructure, or public sector organizations is preferred. </li> <li> Experience in working capital optimization and treasury reporting is preferred. </li> </ul> Required Skills <ul> <li>Finance &amp; Accounting </li> </ul> Job Details <ul> <li> Location Irbid - Jordan </li> <li>Industry Accounting &amp; Finance </li> <li> Job Type Full-Time </li> <li> Degree Bachelor </li> <li>Experience 6+ </li> <li>Nationality Unspecified </li> </ul> Login to Apply

<p> <strong>Responsibilities</strong> </p> <ul> <li>Support financial accounting, IFRS reporting, and monthly and annual closing activities.</li> <li> Assist with budgeting, forecasting, and management reporting. </li> <li> Support treasury operations, cash management, banking activities, and collections processes. </li> <li> Strengthen financial controls, approval processes, and payment controls. </li> <li> Support fixed asset accounting, asset register maintenance, and IFRS adjustments. </li> <li> Coordinate with internal and external auditors and assist in addressing audit findings. </li> <li> Support the full procurement cycle, including planning, tendering, evaluation, award, and contract management. </li> <li> Ensure procurement compliance, supplier evaluation, value-for-money assessments, and supplier performance management. </li> <li> Maintain procurement plans, records, and reporting documentation. </li> <li> Support procurement and tender committee activities and governance processes. </li> <li> Provide technical support across finance and procurement functions. </li> </ul> <p> <strong>Qualifications</strong> </p> <ul> <li>Strong knowledge of IFRS, ERP systems (Oracle preferred), financial controls, procurement, and contract management. </li> <li> Professional certifications such as CPA, ACCA, CMA, or CIPS are preferred. </li> <li> Experience in utilities or the public sector is preferred. </li> <li> Treasury and cash management experience is preferred. </li> </ul> Required Skills <ul> <li>Finance</li> <li>ERP Systems</li> <li>CPA</li> <li>CMA</li> </ul> Job Details <ul> <li> Job Type Full-Time </li> <li>Nationality Unspecified </li> </ul> Login to Apply<p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor's degree in Accounting, Finance, or a related field.</li> <li> 8-10 years of experience in finance, including exposure to procurement activities. </li> </ul>

<p> <strong>Responsibilities</strong> </p> <ul> <li>Plan and deliver community engagement and public awareness campaigns related to services, organizational initiatives, and customer education.</li> <li> Build and maintain relationships with community leaders, municipalities, local councils, schools, NGOs, and other stakeholders. </li> <li> Support communication and engagement activities related to service changes, planned projects, and operational updates. </li> <li> Coordinate community events, public meetings, workshops, and awareness sessions. </li> <li> Gather community feedback, concerns, and grievances and coordinate with relevant departments to support resolution. </li> <li> Promote inclusive participation and ensure engagement activities reach diverse and underserved groups. </li> <li> Prepare engagement materials, presentations, reports, and stakeholder briefings. </li> <li> Collaborate with internal teams to ensure consistent and effective community-facing messaging. </li> </ul> <p> <strong>Qualifications</strong> </p> <ul> <li>Bachelor's degree in Communications, Public Relations, Social Sciences, Development Studies, or a related field.</li> <li> 6+ years of experience in community engagement, stakeholder relations, public participation, communications, or a related field. </li> <li> Strong facilitation, outreach, stakeholder management, and relationship-building skills. </li> <li> Fluency in Arabic and good English communication skills. </li> <li> Experience in utilities, public services, or donor-funded community programs is preferred. </li> <li> Knowledge of stakeholder engagement methodologies, participatory approaches, and grievance management mechanisms is preferred. </li> <li> Experience working with vulnerable, underserved, or diverse communities is preferred. </li> </ul> Required Skills <ul> <li>Interpersonal Skills</li> </ul> Job Details <ul> <li> Location Irbid - Jordan </li> <li>Industry Marketing &amp; Sales </li> <li> Job Type Full-Time </li> <li> Degree Bachelor </li> <li>Experience 6+ </li> <li>Nationality Unspecified </li> </ul> Login to Apply<p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor's degree in Communications, Public Relations, Social Sciences, Development Studies, or a related field.</li> <li> 6+ years of experience in community engagement, stakeholder relations, public participation, communications, or a related field. </li> <li> Strong facilitation, outreach, stakeholder management, and relationship-building skills. </li> <li> Fluency in Arabic and good English communication skills. </li> <li> Experience in utilities, public services, or donor-funded community programs is preferred. </li> <li> Knowledge of stakeholder engagement methodologies, participatory approaches, and grievance management mechanisms is preferred. </li> <li> Experience working with vulnerable, underserved, or diverse communities is preferred. </li> </ul>

<p> <strong>Responsibilities</strong> </p> <ul> <li>Lead the development, implementation, and continuous maintenance of the organization s Corporate Management System, ensuring alignment with corporate objectives and operational requirements.</li> <li>Establish and maintain corporate standards for policies, procedures, Standard Operating Procedures (SOPs), and process documentation.</li> <li>Collaborate with Directors and functional specialists to ensure that organisational processes are properly documented, standardized, and consistently implemented across all departments.</li> <li>Develop and oversee the corporate document-control framework, ensuring proper documentation, version control, ownership, and periodic reviews.</li> <li>Drive quality assurance, process compliance, and continuous improvement initiatives across the organization.</li> <li>Monitor the effectiveness and implementation of management systems, identify operational and procedural gaps, and recommend corrective and preventive actions.</li> <li>Oversee the governance and maintenance of the organization s central document repository, ensuring clear accountability for document ownership and updates.</li> <li>Support internal audits, management reviews, and the implementation and follow-up of agreed improvement actions.</li> <li>Prepare and present quality assurance, process performance, and management-system reports to the CEO and senior management.</li> <li>Develop quality assurance and quality control (QA/QC) capabilities and promote awareness of management-system standards and best practices across the organization.</li> <li>Ensure management systems and quality processes remain aligned with relevant industry standards, regulatory requirements, and organizational objectives.</li> </ul> <p><br></p><p><strong>Desired Candidate Profile</strong></p><p style="font-size: 11px;"><strong style="font-size: 11px;">Qualifications</strong></p><ul style="font-size: 11px;"><li style="font-size: 11px;">Postgraduate degree or Master's degree in Quality Management, Engineering, Business Administration, or a related field is mandatory.</li><li style="font-size: 11px;">Minimum of 10 years of relevant experience in quality management, management systems, process improvement, or a related field, including experience leading teams or major organizational initiatives.</li><li style="font-size: 11px;">Strong experience in developing, implementing, and maintaining management systems, process governance, document control, quality assurance, and continuous improvement frameworks.</li><li style="font-size: 11px;">Proven experience in developing and implementing corporate policies, procedures, and SOPs within complex organizations.</li><li style="font-size: 11px;">Previous experience in the utilities sector or other regulated industries is preferred.</li><li style="font-size: 11px;">ISO 9001 Lead Auditor, Lead Implementer, or equivalent professional certification is preferred.</li><li style="font-size: 11px;">Experience in organizational transformation and management-system implementation is an advantage.</li><li style="font-size: 11px;">Additional professional certifications in quality management, process excellence, or project management are preferred.</li><li style="font-size: 11px;">Strong analytical, organizational, problem-solving, and decision-making skills.</li><li style="font-size: 11px;">Excellent leadership, communication, stakeholder-management, and collaboration skills.</li><li style="font-size: 11px;">High level of integrity, accountability, adaptability, and commitment to continuous improvement.</li></ul><br>

<p> <strong>Responsibilities</strong> </p> <ul> <li>Support the development, standardization, implementation, and continuous improvement of organizational business processes, ensuring alignment with the Corporate Management System and operational objectives.</li> <li>Collaborate with department heads and functional specialists to map, document, review, and standardize business processes across different departments.</li> <li>Develop and maintain process maps, workflows, procedures, Standard Operating Procedures (SOPs), and related quality documentation.</li> <li>Analyze existing business processes to identify gaps, duplication, inefficiencies, and opportunities for improvement.</li> <li>Establish process controls, define roles and responsibilities, identify process interfaces, and develop relevant performance measurement indicators.</li> <li>Monitor process implementation and compliance, identify deviations, and recommend appropriate corrective actions.</li> <li>Conduct root-cause analysis and support the development and implementation of corrective and preventive actions.</li> <li>Coordinate periodic process reviews and documentation updates with process owners and relevant departments.</li> <li>Maintain process architecture and ensure alignment between business processes, procedures, and corporate management requirements.</li> <li>Support internal audits, management reviews, and continuous improvement initiatives.</li> <li>Prepare process performance analyses and quality reports for the QA/QC Lead and senior management.</li> <li>Contribute to organizational transformation initiatives and promote process standardization and operational efficiency.</li> </ul> <p> <strong>Qualifications</strong> </p> <ul> <li>Bachelor's degree in Engineering, Quality Management, Business Administration, or a related field is mandatory.</li> <li>Minimum of 5 years of relevant experience in process improvement, quality management, business process management, or a related field.</li> <li>Proven experience in business process mapping, SOP development, root-cause analysis, and continuous improvement methodologies.</li> <li>Strong understanding of process documentation, workflow development, process controls, and performance measurement.</li> <li>Ability to collaborate across multiple departments and translate operational requirements into practical and standardized business processes.</li> <li>Previous experience in the utilities sector or other regulated industries is preferred.</li> <li>ISO 9001, Lean Management, or Six Sigma certification is an advantage.</li> <li>Experience in Business Process Management (BPM) and process-modelling tools or methodologies is preferred.</li> <li>Previous involvement in organizational transformation and process-standardization initiatives is an advantage.</li> <li>Strong analytical, problem-solving, and organizational skills.</li> <li>Excellent communication, collaboration, stakeholder-management, and interpersonal skills.</li> <li>High level of integrity, accountability, adaptability, and commitment to continuous improvement.</li> </ul><br><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor's degree in Engineering, Quality Management, Business Administration, or a related field is mandatory.</li> <li>Minimum of 5 years of relevant experience in process improvement, quality management, business process management, or a related field.</li> <li>Proven experience in business process mapping, SOP development, root-cause analysis, and continuous improvement methodologies.</li> <li>Strong understanding of process documentation, workflow development, process controls, and performance measurement.</li> <li>Ability to collaborate across multiple departments and translate operational requirements into practical and standardized business processes.</li> <li>Previous experience in the utilities sector or other regulated industries is preferred.</li> <li>ISO 9001, Lean Management, or Six Sigma certification is an advantage.</li> <li>Experience in Business Process Management (BPM) and process-modelling tools or methodologies is preferred.</li> <li>Previous involvement in organizational transformation and process-standardization initiatives is an advantage.</li> <li>Strong analytical, problem-solving, and organizational skills.</li> <li>Excellent communication, collaboration, stakeholder-management, and interpersonal skills.</li> <li>High level of integrity, accountability, adaptability, and commitment to continuous improvement.</li> </ul>