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AFCAP V: Jordan SWA Transient Aircraft Services: Site Manager (Secret Clearance)
Aviation & Maritime
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<p><b>Title:</b></p><br><br>AFCAP V: Jordan SWA Transient Aircraft Services: Site Manager (Secret Clearance)<br><br><p><b>Belong, Connect, Grow, with KBR! </b> </p><br><br><br><p><b>Program Summary</b> </p><br><br><p>KBR, through the AFCAP V Program, assists the U.S. Air Force by offering Southwest Asia Transient Aircraft Services (SWA TAS). These services facilitate essential aircraft arrivals and departures services for United States and Coalition Forces. Alongside SWA Transient Aircraft Services, KBR delivers Engineering Support, NTV Leasing, LAMS, Power Production, BOS-I, and a range of quality-of-life solutions that help sustain base operations. </p><br><br><br><p><b>Job Summary</b> </p><br><br><p>The Site Manager is responsible for the day-to-day management, coordination, and performance of all Transient Aircraft Services (TAS) operations at an assigned location within the Southwest Asia Area of Responsibility (AOR). Reporting directly to the Lead Site Manager, the Site Manager ensures aircraft servicing operations are executed safely, efficiently, and in full compliance with the Performance Work Statement (PWS), contractual requirements, applicable Technical Orders, airfield safety standards, and U.S. Government/U.S. Air Force directives. </p><br><br><br><p>This position provides leadership across all flight line operations, including aircraft arrival, marshaling, parking, servicing, turn-around, and departure activities, while overseeing all assigned personnel supporting TAS operations. The Site Manager is accountable for maintaining operational continuity, coordinating with Government stakeholders, and delivering consistent performance in a high-tempo, 24/7/365 austere environment. </p><br><br><br><p><b>Roles and Responsibilities </b> </p><br><br><ul><li><p>Maintain a ZERO Harm workplace by enforcing strict adherence to flight line safety standards, FOD prevention programs, and tool control procedures at all times. </p><br><br></li></ul><ul><li><p>Ensure full compliance with Environmental, Safety, and Quality Assurance requirements; provide documentation, reporting, and support to all compliance programs. </p><br><br></li></ul><ul><li><p>Provide daily oversight of TAS operations, including aircraft arrival, marshaling, parking, servicing, turn-around, and departure activities to ensure PWS performance objectives are met. </p><br><br></li></ul><ul><li><p>Lead, supervise, and mentor assigned flight line personnel to deliver safe, efficient, and high-quality aircraft servicing operations. </p><br><br></li></ul><ul><li><p>Establish and maintain a culture of accountability, discipline, safety, and customer-focused service delivery. </p><br><br></li></ul><ul><li><p>Coordinate daily tasking and priorities; assign work, monitor execution, and resolve operational challenges impacting aircraft flow and mission execution. </p><br><br></li></ul><ul><li><p>Schedule personnel (shifts, rotations, coverage) to maintain required 24/7/365 service levels, including surge and contingency operations. </p><br><br></li></ul><ul><li><p>Inspect and audit in-process and completed work to verify compliance with PWS requirements, Technical Orders, and airfield procedures; implement corrective actions as required. </p><br><br></li></ul><ul><li><p>Oversee execution of aircraft ground handling and servicing operations to ensure safety, efficiency, and compliance with applicable standards. </p><br><br></li></ul><ul><li><p>Monitor performance trends, identify operational risks, and implement corrective actions to sustain mission readiness. </p><br><br></li></ul><ul><li><p>Maintain effective coordination with Government stakeholders (COR, ACO, Airfield Management, Maintenance Operations Center (MOC), and other mission partners). </p><br><br></li></ul><ul><li><p>Ensure accurate documentation, reporting, and records management, including staffing reports, performance metrics, and operational deliverables. </p><br><br></li></ul><ul><li><p>Manage on-site equipment, vehicles, and operational resources; coordinate maintenance, accountability, and logistical support as required. </p><br><br></li></ul><ul><li><p>Produce required operational deliverables and reports (daily/weekly/monthly), ensuring accuracy and timeliness. </p><br><br></li></ul><ul><li><p>Support transition, mobilization, and demobilization activities as required to maintain continuity of operations. </p><br><br></li></ul><ul><li><p>Plan, organize, and prioritize multiple competing requirements in an austere environment while maintaining mission focus and operational efficiency. </p><br><br></li></ul><ul><li><p>Perform additional duties and special projects as assigned by the Lead Site Manager. </p><br><br></li></ul><br><p><b>Basic Qualifications </b> </p><br><br><ul><li><p>Must be a U.S. citizen </p><br><br></li></ul><ul><li><p>Ability to obtain/maintain a SECRET clearance </p><br><br></li></ul><ul><li><p>Ability to maintain operational continuity across rotations and work within Government-led governance rhythms </p><br><br></li></ul><ul><li><p>Minimum 10 years of experience in aviation operations, aircraft maintenance, or Transient Aircraft Services </p><br><br></li></ul><ul><li><p>Minimum 5 years of experience managing multi-site or regional flight line operations </p><br><br></li></ul><ul><li><p>Demonstrated experience supporting U.S. Air Force or DoD aviation operations </p><br><br></li><li><p>Proven leadership experience supervising teams in high-tempo environments </p><br><br><br></li></ul><p><b>Strong knowledge of: </b></p><br><br><p>Aircraft ground handling and servicing procedures </p><br><br><p>Airfield operations and safety requirements </p><br><br><p>Technical Orders and maintenance documentation processes </p><br><br><br><p><b>Preferred Qualifications</b> </p><br><br><ul><li><p>Prior experience managing TAS operations at locations such as: </p><br><br></li></ul><ul><li><p>Prince Sultan Air Base </p><br><br></li></ul><ul><li><p>Al Udeid Air Base </p><br><br></li></ul><ul><li><p>Al Dhafra Air Base </p><br><br></li></ul><ul><li><p>Ali Al Salem Air Base </p><br><br></li></ul><ul><li><p>Muwaffaq Salti Air Base </p><br><br></li></ul><ul><li><p>Prior experience supporting U.S. Air Force TAS operations </p><br><br></li></ul><br><br><p><b>KBR Benefits</b> </p><br><br><p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. </p><br><br><br><br><br> </div>
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Social Media Manager
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<li><span>Posting Date</span>: 04/11/2026</li> <li><span>Ref</span>: SJOR-166</li> <li><span>Position</span>: Social Media Manager</li>
<li> </li><li><span>Location</span>: Jordan</li>
<li><span>City</span>: Amman- Al Qastal</li>
<li> </li><li><span>Sector</span>: Manufacturing</li> <li><span>Years of Experience</span> 3–5 years of experience in social media management and content creation, preferably in B2B, construction, or industrial sectors.</li>
<li> </li><li><span>Qualification</span>: Bachelor’s degree in Marketing, Digital Marketing, Communications, Media, or a related field.</li> <li><span>Salary</span>: Market rate</li> <li><span>Workdays</span>: 5</li> <li> </li><li><span>Description</span>: <span>Our client is seeking a creative and proactive </span><strong>Social Media Manager</strong><span> to manage its social media presence, create engaging content, and strengthen brand awareness across digital platforms.</span>
Key Responsibilities
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<li>Develop and execute social media strategies across Instagram, Facebook, LinkedIn, YouTube, and other relevant platforms.</li>
<li>Plan and manage content calendars aligned with marketing campaigns and business objectives.</li>
<li>Create, schedule, and publish engaging posts, stories, reels, and videos.</li>
<li>Capture high-quality photos and videos of construction sites, product applications, project milestones, and corporate events.</li>
<li>Edit and produce reels, project showcases, interviews, case studies, and technical demonstration videos.</li>
<li>Collaborate with marketing, design, technical, and sales teams to create engaging and informative content.</li>
<li>Manage online communities, respond to comments and inquiries, and maintain consistent brand communication.</li>
<li>Support paid social media campaigns and coordinate with the digital marketing team.</li>
<li>Monitor social media performance, prepare reports, and recommend improvements.</li>
<li>Follow industry trends, competitor activities, and audience engagement opportunities.</li>
</ul>
Qualifications & Skills
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<li>3–5 years of experience in social media management and content creation, preferably in B2B, construction, or industrial sectors.</li>
<li>Strong knowledge of social media platforms, content formats, and publishing tools.</li>
<li>Excellent copywriting and content development skills.</li>
<li>Strong photography and videography skills, including lighting, composition, and audio capture.</li>
<li>Proficiency in Adobe Premiere Pro, Lightroom, and CapCut.</li>
<li>Familiarity with Meta Business Suite, social media scheduling tools, and analytics.</li>
<li>Ability to analyze performance metrics and translate insights into improvements.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Ability to travel to project sites and capture content in active construction environments.</li>
<li>Familiarity with AI tools for content creation and video production is an advantage.</li>
<li>Knowledge of the construction or building materials industry is a plus.</li>
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<p><strong>JOB TITLE</strong><br>Store Manager | MAF Retail | Supermarket (Express) Jordan<br><strong>ROLE SUMMARY</strong><br>The Store Manager – Supermarket is responsible for ensuring a seamless delivery of service within the assigned supermarket, as well as driving the supermarket’s operations to ensure maximum sales, maximum profitability, optimum <span>stock management</span>, increase in customer satisfaction and continued business growth. The role holder is also responsible for overseeing and implementing action plans for improvement.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Ensure implementation of MAF Retail’s supermarket strategies and procedures in collaboration with Head Office and Corporate Office.</li><li>Apply qualitative and quantitative analysis to evaluate commercial performance and recommend actions to increase profitability and sales turnover.</li><li>Maximize sales and profitability by controlling operational costs within budgetary guidelines.</li><li>Review and analyse stock and sales reports and implement corrective actions when needed.</li><li>Coordinate with Department Heads to ensure effective <span>stock management</span>, including stock value, out‑of‑stocks, and timely deliveries.</li><li>Lead and guide the team to enhance <span>customer service</span> and ensure customer requirements are met according to standards.</li><li>Supervise service and maintenance activities to ensure supermarkets’ assets are fully operational and safe.</li><li>Assist in the <span>performance management</span> process by setting objectives, monitoring performance, and providing constructive feedback.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s Degree in Business Administration (Master’s Degree preferred).</li><li>8+ years of relevant experience, including 5+ years in a retail business.</li><li>Excellent interpersonal and <span>communication skills</span>.</li><li>Strong leadership abilities with proven capability to guide and develop teams.</li><li>Analytical and pragmatic problem‑solving skills with strong decision‑making capability.</li><li>Highly organized, with strong multitasking and time‑management skills.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul> <br> </div>
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<br><p>Job Title:</p><br><br>Content Moderator Advisor (Bilingual: Spanish/English) - Amman<br><p>Job Description</p><br><br><p><b>The Job in Summary</b></p><br><br><p><br>The content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the client’s requirements and Concentrix business strategies.</p><br><br><br><p><b>What is Required from You?</b></p><br><br><br><ul><li>Evaluate online content in conjunction with relevant policies and procedures.</li><li>Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.</li><li>Visually navigate and review images, videos, accounts, and text-based content through published policies, procedures, and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.</li><li>Escalate violations of client policies using internal tools when needed.</li><li>Maintain a high level of quality in each case.</li><li>Achieve monthly KPI’s including productivity as part of daily workflow.</li></ul><p><br><b>What Is The Qualification You Should Have?</b></p><br><br><br><ul><li>0-2 years of relevant experience preferably in customer service/ call center.</li><li>Bachelor or Diploma degree in any related field.</li><li>Basic to Intermediate English language (B1).</li><li>Fluent Spanish Language Skills (Written and Verbal)</li><li>Basic knowledge in Microsoft office packages.</li><li>Aware of customer service platforms and tools.</li></ul><p><br><b>Our Working Condition?</b></p><br><br><br><ul><li>Work from Office</li><li>Shifts Based including Weekends and Public Holidays</li></ul><p><br><b>Why Concentrix?</b></p><br><br><br><ul><li>We keep investing in our culture with our people in mind through competitive with additional benefits depending on the role, Paid training and coaching and Discounts, Vouchers and Offers at our partners.</li><li>We are building an authentic workplace where everyone can develop themselves at their own pace.</li><li>We aim to empower our Game-Changers to do their best work in flexible environment.</li><li>We keep learning from each other to provide more value to our people.</li></ul><br><p><b>If you think you have what it takes to join our great team and help build our customer brand, hop on and Apply Now! ✅</b></p><br><br><br><p>Location:</p><br><br>JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan<br><p>Language Requirements:</p><br><br>English<br><p>Time Type:</p><br><br>Full time<br> </div>
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<br><p>Job Title:</p><br><br>Content Moderator Advisor (Bilingual: Italian/English) - Amman<br><p>Job Description</p><br><br><p><b>The Job in Summary</b></p><br><br><p><br>The content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the client’s requirements and Concentrix business strategies.</p><br><br><br><p><b>What is Required from You?</b></p><br><br><br><ul><li>Evaluate online content in conjunction with relevant policies and procedures.</li><li>Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.</li><li>Visually navigate and review images, videos, accounts, and text-based content through published policies, procedures, and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.</li><li>Escalate violations of client policies using internal tools when needed.</li><li>Maintain a high level of quality in each case.</li><li>Achieve monthly KPI’s including productivity as part of daily workflow.</li></ul><p><br><b>What Is The Qualification You Should Have?</b></p><br><br><br><ul><li>0-2 years of relevant experience preferably in customer service/ call center.</li><li>Bachelor or Diploma degree in any related field.</li><li>Basic to Intermediate English language (B1).</li><li>Fluent Italian Language Skills (Written and Verbal)</li><li>Basic knowledge in Microsoft office packages.</li><li>Aware of customer service platforms and tools.</li></ul><p><br><b>Our Working Condition?</b></p><br><br><br><ul><li>Work from Office</li><li>Shifts Based including Weekends and Public Holidays</li></ul><p><br><b>Why Concentrix?</b></p><br><br><br><ul><li>We keep investing in our culture with our people in mind through competitive with additional benefits depending on the role, Paid training and coaching and Discounts, Vouchers and Offers at our partners.</li><li>We are building an authentic workplace where everyone can develop themselves at their own pace.</li><li>We aim to empower our Game-Changers to do their best work in flexible environment.</li><li>We keep learning from each other to provide more value to our people.</li></ul><br><p><b>If you think you have what it takes to join our great team and help build our customer brand, hop on and Apply Now! ✅</b></p><br><br><br><p>Location:</p><br><br>JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan<br><p>Language Requirements:</p><br><br>English<br><p>Time Type:</p><br><br>Full time<br> </div>
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<p><strong>JOB TITLE</strong><br>Associate Manager - Onsite | MAF Retail | Head Office Jordan<br><strong>ROLE SUMMARY</strong><br>The Onsite Associate Manager is responsible for managing the end-to-end execution of onsite marketing campaigns for MAF Retail’s UAE e-commerce platform, optimizing website user experience and navigation across key pages while collaborating with cross-functional teams to drive campaign performance and business growth.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Develop the overall campaign strategy together with the UAE Onsite Manager, aligning campaign themes and timing with the broader onsite calendar.</li><li>Build campaign mechanics and wireframes for all onsite verticals.</li><li>Lead pre-campaign governance, confirming that each campaign meets commercial, merchandising, and brand standards before it moves into production.</li><li>Prepare and issue the campaign brief to the design team, translating strategy into clear creative direction.</li><li>Own campaign product merchandising, curating and sequencing SKUs for relevance and conversion.</li><li>Perform quality control on every campaign before and immediately after launch.</li><li>Prepare the production brief and take each campaign live across the site.</li><li>Ensure product boosting on all landing pages based on historical sales, impressions, sales-to-impressions ratio, seasonality, offers, and conversion rate.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s degree in Business Administration, E-commerce or a related field .</li><li>Minimum 3-4 years of experience in e-commerce, onsite marketing/e-merchandising, or digital campaign management, ideally including time at a pure-play e-commerce company.</li><li>Experience working across cross-functional teams spanning commercial, design, product, and analytics.</li><li>Working familiarity with e-commerce content management systems and web analytics tools.</li><li>Strong campaign planning and project management skills, able to manage multiple concurrent campaigns to tight deadlines.</li><li>Commercial acumen, with a sharp eye for deal quality, pricing, and merchandising impact.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>
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<p><strong>JOB TITLE</strong><br>Senior Software Development Engineer S&SI | MAF Future Solutions | Customer Solutions - Jordan<br><strong>ROLE SUMMARY</strong><br>The role of the Senior Sourcing Specialist is to support the FM procurement category through strategic and operational procurement activities supporting various FM projects<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Strategic & Operational Procurement: Manage procurement activities for FM projects, covering approximately AED 50–100Mn annual spend.</li><li>Sourcing & Tendering: Develop sourcing strategies and manage RFQs, bids, tenders, eAuctions and eSourcing processes.</li><li>Supplier Management: Identify, evaluate, onboard and manage suppliers while monitoring supplier performance and relationships.</li><li>Commercial Negotiation: Lead price negotiations, contracts, commercial agreements and Letters of Intent in alignment with procurement policies.</li><li>Cost & Savings Management: Analyze supplier offers, conduct TCO analysis, benchmark pricing and deliver targeted annual savings.</li><li>Category & Market Analysis: Conduct market research, supplier analysis, benchmarking and trend monitoring across FM categories.</li><li>Procurement Governance & Compliance: Ensure sourcing activities comply with legal requirements, internal policies, governance standards and best practices.</li><li>Stakeholder & Reporting Management: Partner with internal business stakeholders and suppliers, providing sourcing recommendations, strategy updates, progress reports and benefits realization.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Procurement Expertise: Understanding and application of best-in-class procurement processes, systems, and practices.</li><li>Business Partnership: Customer-focused approach with strong stakeholder engagement, influencing, negotiation, and relationship-building skills.</li><li>Systems Knowledge: Proficiency or familiarity with SAP Ariba, Microsoft AX, Oracle, and eRFx platforms.</li><li>Analytical & Organizational Skills: Strong conceptual, analytical, problem-solving, planning, and prioritization capabilities.</li><li>Leadership & Professionalism: Effective negotiation and management skills, with integrity, sound judgment, professionalism, and a focus on continuous improvement.</li><li>Experience & Qualifications: Minimum 3 years’ experience in contracting or category management, preferably with a Bachelor’s degree and professional procurement qualification such as MCIPS.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>
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<p><strong>JOB TITLE</strong><br>Software Development Engineer - iOS | MAF Future Solutions | Customer Solutions - Jordan<br><strong>ROLE SUMMARY</strong><br>As Software Engineer iOS, you’ll play a pivotal role in bringing this vision to life. As a part of the Engineering team, reporting into the Software Development Team Lead iOS, you will be assigned to a Feature Team as the iOS Developer and will have a clear backlog of features that will need to be developed.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>iOS Development: Build and maintain high-quality, high-performance iOS applications and integrate them with backend services.</li><li>Code Quality: Write clean, reusable, maintainable code following SOLID principles, design patterns, and development standards.</li><li>UI & Architecture: Translate designs/wireframes into responsive applications while applying appropriate architectures and usability best practices.</li><li>Performance & Reliability: Identify and resolve bottlenecks, bugs, crashes, and performance issues to ensure a stable user experience.</li><li>Collaboration & Agile: Work closely with engineers, developers, QA, and stakeholders while contributing to design reviews and Agile processes.</li><li>Testing & Documentation: Support functional testing and maintain clear, useful documentation for developed features and components.</li><li>Continuous Improvement: Apply development best practices and recommend improvements to processes, automation, code quality, and delivery.</li><li>Success Metrics: Meet deadlines and quality targets while improving delivery velocity, technical problem-solving, code quality, crash rates, ticket completion, and maintainability.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>iOS Expertise: Strong knowledge of iOS development, multiple iOS versions, screen sizes, UI principles, Apple Human Interface Guidelines, and touch-based interfaces.</li><li>App Development: Experience with RESTful APIs, offline storage, threading, push notifications, cloud messaging, and the broader iOS/open-source ecosystem.</li><li>Technical Skills: Strong understanding of algorithms, performance optimization, benchmarking, debugging, and troubleshooting.</li><li>Engineering Practices: Proficient with Git, continuous integration, code quality standards, acceptance criteria, and delivering features within schedules.</li><li>Business & Innovation: Ability to translate business requirements into technical solutions while driving impact, fostering innovation, and contributing effectively to teams.</li><li>Experience & Education: 3–5 years of relevant experience and a Bachelor’s degree in a relevant field or equivalent professional experience.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul> <br> </div>
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<br><p>Job Title:</p><br><br>Customer Service Representative (Bilingual: Italian/English) - Amman<br><p>Job Description</p><br><br>The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Essential Functions/Core Responsibilities <p>• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)</p><br><br><br><p>• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</p><br><br><br><p>• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</p><br><br><br><p>• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</p><br><br><br><p>• Maintain basic knowledge of client products and/or services</p><br><br><br><p>• Prepare complete and accurate work including appropriately notating accounts as required</p><br><br><br><p>• Participate in activities designed to improve customer satisfaction and business performance</p><br><br><br><p>• Offer additional products and/or services</p><br><br><br><p>• Track, document and retrieve information in call tracking database</p><br><br><br><p>• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</p><br><br><br>Candidate Profile <ul><li>Bachelor's degree or diploma in any related field</li><li>Three to six months of relevant experience preferred</li><li>Proficient or bilingual in Italian and English </li><li>Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation</li><li>Ability to effectively communicate, both written and verbally</li><li>Dependable with strong attention to detail</li><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li><li>Tolerance for repetitive work in a fast-paced, high production work environment</li><li>Ability to work as a team member, as well as independently</li><li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner</li><li>Ability to rotate shifts, as needed</li><li>Based on location and/or program, additional experience/skills may be required</li></ul><br><p>*Job requirements may vary by country and will not contravene any local laws</p><br><br>Career Framework Role <p>Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</p><br><br><b>Disclaimer </b><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><br><br><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p><br><br><br><p>Location:</p><br><br>JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>
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Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and Morocco.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p> • To ensure efficient & accurate IKEA accounts.<br>
• Ensure a smooth operation for administering the Company’s fiscal affairs in accordance with applicable local guidelines.<br>
• The department manages the annual audit, annual budget and advises management on all aspects of financial planning. <br>
• To support the Finance Manager by taking full responsibility of daily accounts, by maintaining the accounts of daily transactions.<br>
</p><br><p><strong>Key Assignments </strong></p><br><ul><li>Responsible for coordinating day to day accounting activities, preparing/ reviewing / posting journal entries, securing the timely update and reconciliation of general ledger accounts;</li><li>Analyzing financial data and provide insights to the management;</li><li>Completing monthly, half yearly and yearly closing of books of accounts and finalize the financial and management reports according to the set timelines;</li><li>Preparing and reviewing financial statements including income statement, balance sheet, cash flow statements in accordance with the International Financial Reporting Standards and reporting to stakeholders;</li><li>Reviewing and managing accounts payable and receivable and updating master data;</li><li>Reconciliation and follow up of the company’s purchases, sales and payments;</li><li>Monitoring and following up the bank and cash balances and secure sufficient and optimum level of funds for a smooth operation at all times;</li><li>Preparation of internal and external ad hoc reports;</li><li>Preparation of audit schedules and liaise with external auditors to complete the audits of financial statements, filings, and other compliance activities according to the set timelines;</li><li>Liaise with tax consultants, banks, insurers and other relevant external parties;</li><li>Secure that all payments to suppliers, co-workers and authorities are done on time and in accordance with the applicable terms and conditions;</li><li>Lead the team of Accountants and maintain a good coordination with other departments;</li><li>Participating in projects and support execution to simplify and automate financial operations and reporting;</li><li>Participating for annual budget preparation process;</li><li>Supporting and maintaining a connection with local functions and IKEA global functions.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Finance, Accounting or related field</li><li>Fully or part qualification of CA, CIMA, ACCA or CPA equivalent is preferred</li><li>5+ years of experience in accounting</li><li>Proficiency in English language is a must.</li><li>Strong knowledge of IFRSs</li><li>Excellent communication and interpersonal skills</li><li>Experience in leading a team</li><li>Proficient in Microsoft Office, especially in Excel</li><li>Experience with MS Dynamics or other ERP systems is preferred</li><li>Ability to work in a fast-paced environment and meet deadlines</li></ul><br>Additional Information<br><p>* Local employment regulations applies</p><br><br><br> </div>
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Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and Morocco.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p> • To ensure efficient & accurate IKEA accounts.<br>
• Ensure a smooth operation for administering the Company’s fiscal affairs in accordance with applicable local guidelines.<br>
• The department manages the annual audit, annual budget and advises management on all aspects of financial planning. <br>
• To support the Finance Manager by taking full responsibility of daily accounts, by maintaining the accounts of daily transactions.<br>
</p><br><p><strong>Key Assignments </strong></p><br><ul><li>Responsible for coordinating day to day accounting activities, preparing/ reviewing / posting journal entries, securing the timely update and reconciliation of general ledger accounts;</li><li>Analyzing financial data and provide insights to the management;</li><li>Completing monthly, half yearly and yearly closing of books of accounts and finalize the financial and management reports according to the set timelines;</li><li>Preparing and reviewing financial statements including income statement, balance sheet, cash flow statements in accordance with the International Financial Reporting Standards and reporting to stakeholders;</li><li>Reviewing and managing accounts payable and receivable and updating master data;</li><li>Reconciliation and follow up of the company’s purchases, sales and payments;</li><li>Monitoring and following up the bank and cash balances and secure sufficient and optimum level of funds for a smooth operation at all times;</li><li>Preparation of internal and external ad hoc reports;</li><li>Preparation of audit schedules and liaise with external auditors to complete the audits of financial statements, filings, and other compliance activities according to the set timelines;</li><li>Liaise with tax consultants, banks, insurers and other relevant external parties;</li><li>Secure that all payments to suppliers, co-workers and authorities are done on time and in accordance with the applicable terms and conditions;</li><li>Lead the team of Accountants and maintain a good coordination with other departments;</li><li>Participating in projects and support execution to simplify and automate financial operations and reporting;</li><li>Participating for annual budget preparation process;</li><li>Supporting and maintaining a connection with local functions and IKEA global functions.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Finance, Accounting or related field</li><li>Fully or part qualification of CA, CIMA, ACCA or CPA equivalent is preferred</li><li>5+ years of experience in accounting</li><li>Proficiency in English language is a must.</li><li>Strong knowledge of IFRSs</li><li>Excellent communication and interpersonal skills</li><li>Experience in leading a team</li><li>Proficient in Microsoft Office, especially in Excel</li><li>Experience with MS Dynamics or other ERP systems is preferred</li><li>Ability to work in a fast-paced environment and meet deadlines</li></ul><br>Additional Information<br><p>* Local employment regulations applies</p><br><br><br> </div>
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<br>Descripción de la empresa<br><br><p>¿Por qué trabajar para Accor?<br>Somos mucho más que un líder mundial. Te damos la bienvenida tal como eres y puedes encontrar un trabajo una marca que coincida con tu personalidad.<br>Te apoyamos para que crezcas y aprendas cada día, asegurándonos de que el trabajo le dé propósito a tu vida, para que durante tu viaje con nosotros, puedas seguir exporando las posibilidades ilimitadas de Accor.<br>Al unirte a Accor, cada capítulo de tu historia es suyo para escribir y juntos podemos imaginar la hospitallidad del mañana. Descubre la vida que te espera en Accor, visita https://careers.accor.com/<br>¡Haz lo que amas, cuida el mundo, atrévete a desafiar el status quo! #BELIMITLESS</p><br><br>Descripción del empleo<br><br><p>Engineering Coordinator – Job Description</p><br><p>Department: Engineering</p><br><p>Job Purpose</p><br><p>To provide administrative and operational coordination support to the Engineering Department, ensuring the smooth operation of maintenance activities, timely completion of work orders, accurate documentation, and effective communication between Engineering and other hotel departments.</p><br><p>Key Responsibilities</p><br><ol><li><p>Coordinate and follow up on all Engineering maintenance requests, work orders, and pending jobs to ensure timely completion.</p><br></li><li><p>Maintain and update the Preventive Planned Maintenance (PPM) schedule and ensure all activities are properly recorded.</p><br></li><li><p>Coordinate daily activities between Engineering technicians and other hotel departments.</p><br></li><li><p>Maintain accurate records of maintenance activities, equipment inspections, service reports, and completed work orders.</p><br></li><li><p>Follow up on maintenance requests related to guest rooms, public areas, kitchens, laundry, and other hotel facilities.</p><br></li><li><p>Assist the Chief Engineer in preparing departmental reports, checklists, schedules, and presentations.</p><br></li><li><p>Coordinate with suppliers and contractors regarding maintenance works, quotations, spare parts, and scheduled servicing.</p><br></li><li><p>Monitor Engineering inventory, tools, spare parts, and departmental supplies.</p><br></li><li><p>Prepare and follow up on purchase requests, purchase orders, invoices, and other purchasing documentation.</p><br></li><li><p>Maintain Engineering employees' attendance, overtime records, duty rosters, and payroll documentation.</p><br></li><li><p>Assist in monitoring energy and utility consumption and maintaining the related reports.</p><br></li><li><p>Ensure all Engineering documentation is properly organized and maintained.</p><br></li><li><p>Coordinate maintenance schedules and communicate updates to the concerned departments.</p><br></li><li><p>Ensure compliance with hotel safety standards, environmental practices, and departmental policies.</p><br></li><li><p>Perform any other duties assigned by the Chief Engineer or Director of Engineering.</p><br></li></ol><p>Qualifications & Experience</p><br><ul><li><p>Diploma or relevant technical/administrative qualification is preferred.</p><br></li><li><p>Previous experience in an administrative or coordination role, preferably within a hotel Engineering Department.</p><br></li><li><p>Good knowledge of Microsoft Office applications (Word, Excel, and Outlook).</p><br></li><li><p>Good organizational, communication, and follow-up skills.</p><br></li><li><p>Ability to manage multiple tasks and meet deadlines.</p><br></li><li><p>Good command of written and spoken English.</p><br></li></ul><p>Competencies</p><br><ul><li><p>Organization and planning.</p><br></li><li><p>Attention to detail.</p><br></li><li><p>Effective communication.</p><br></li><li><p>Teamwork and collaboration.</p><br></li><li><p>Problem-solving.</p><br></li><li><p>Initiative and accountability.</p><br></li><li><p>Time management.</p><br></li><li><p>Professionalism.</p><br></li></ul><br>Requisitos<br><br><ul><li><p>Diploma or Bachelor's degree in Engineering, Business Administration, or a related field is preferred.</p><br></li><li><p>Previous experience in an administrative or coordination role, preferably within a hotel Engineering Department.</p><br></li><li><p>Basic knowledge of hotel engineering operations, maintenance procedures, and preventive maintenance systems.</p><br></li><li><p>Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.</p><br></li><li><p>Good organizational, administrative, and time-management skills.</p><br></li><li><p>Strong communication and coordination skills.</p><br></li><li><p>Ability to maintain accurate records, prepare reports, and handle departmental documentation.</p><br></li><li><p>Good command of written and spoken English.</p><br></li><li><p>Ability to work independently and as part of a team.</p><br></li><li><p>Attention to detail and ability to handle multiple priorities.</p><br></li></ul> </div>
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Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and Morocco.</p><br><p>We are an equal opportunities employer. We hire and treat our co-workers in a manner that does not discriminate with regards to gender, race, colour, religion, age, disability, sexual orientation, marital status, nationality, political opinion, union affiliation, social or ethnic origin.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p>IKEA is all about people, and the interior design team inspires and surprises visitors by presenting and communicating the IKEA home furnishing offer with strong visual impressions that exceed visitors’ expectations. This will strengthen the IKEA Brand and convert more visitors into customers.</p><br><p>To create relevant, functional, aesthetic, and commercial home furnishing solutions that contribute to positioning the IKEA Brand in the local market as the leader in life at home.</p><br><p><strong>Key Assignments: </strong></p><br><ul><li>Use home furnishing competence to create home furnishing solutions in room settings, homes, vignettes, and sales support areas that reflect the IKEA identity.</li><li>Actively contribute to the gathering of insights from home visit interviews and translating this knowledge into locally relevant, functional, aesthetic, and commercial home furnishing solutions that exceed customer expectations and reflect home furnishing the IKEA way.</li><li>Contribute to the creation of a Showroom matrix that reflects a wide variety of styles, living situations, and price levels to create a good tempo with distinct visual impressions.</li><li>Secure high quality, simplicity, efficiency, and cost consciousness when planning and implementing all range presentation solutions using global tools and best practices.</li><li>Stay up-to-date and knowledgeable about home furnishing, retailing, and trends in order to contribute to workshops to generate creative ideas.</li><li>Contribute to the content of the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans together with the Com&In team and other functions.</li><li>Respect routines and responsibilities, work together with Com&In team and other functions, act quickly to exploit commercial opportunities, and understand the impact of your actions on the financial results.</li><li>Keep visitors in mind when working on the shop floor, ensure disruption is minimized, and stay aware of the importance of safety and the visual impact for visitors at all times.</li><li>Any security breaches must be notified concerned authority and manager.</li><li>Be aware of all security-related emergency responses and follow the policy and procedures.</li></ul><br>Qualifications<br><ul><li>Degree in Interior Design, Architecture, or a closely related field.</li><li>Relevant experience in interior design and retail environments, with hands-on involvement in home furnishing implementation.</li><li>Excellent communication skills in English.</li><li>Proficient in relevant design software (e.g., AutoCAD, Revit).</li><li>Strong visual competence with a keen eye for aesthetics and detail.</li><li>Flexible and hands-on approach, with the ability to prioritize tasks and meet deadlines.</li><li>Passion for home furnishing, retail, and understanding how people live at home; able to draw, visualize, and present ideas clearly.</li><li>Confident in engaging and communicating effectively with different stakeholders in various situations.</li><li>Enthusiastic team player who collaborates well with others.</li><li>Ability to combine commercial thinking, aesthetic sense, and practical execution.</li></ul><br>Additional Information<br><p>* Local employment regulations applies</p><br><br><br> </div>
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<br><p>Job Title:</p><br><br>Business Development & Solution Design Specialist<br><p>Job Description</p><br><br><p><b>Business Development & Solution Design Specialist </b></p><br><br><p><b>Position Overview:</b></p><br><br><p>Concentrix is seeking a driven and technically astute Business Development & Solution Design Specialist. This hybrid role bridges high-impact outbound pipeline generation with front-line consultative solutioning. In this position, you will be responsible for identifying, prospecting, and engaging prospective enterprise clients, while working collaboratively to architect tailored customer experience (CX), digital transformation, and business process outsourcing (BPO) solutions. You will serve as the initial strategic touchpoint for enterprise accounts, translating complex operational bottlenecks into viable, technology-enabled operational models. A critical component of this role involves rigorous tracking and the delivery of detailed weekly performance reports to leadership.</p><br><br><p> <b>Key Responsibilities</b>:</p><br><br><p><b>1.Outbound Prospecting & Lead Generation</b></p><br><br><ul><li>Identify, research, and map key enterprise target accounts across designated verticals (e.g., Technology, Retail/E-Commerce, Banking & Financial Services, Travel & Hospitality). </li><li>Execute multi-channel outbound campaigns (cold outreach, social selling, etc.)</li><li> Qualify inbound and outbound enterprise opportunities, uncovering business pains, buying cycles, and budget parameters. </li><li>Manage and maintain accurate pipeline data, account research, and outreach metrics within CRM platforms (e.g., Salesforce).</li><li> Design, maintain, and present comprehensive weekly Excel reports detailing pipeline health, outreach conversion metrics, meeting booking rates, and account engagement progress to sales leadership.</li></ul><p><b> 2. Consultative Solutioning & Pre-Sales Design </b></p><br><br><ul><li>Partner with Commercial Directors, Enterprise Sales Leaders, and Solution Architects to co-design bespoke service delivery models (onshore, nearshore, offshore, and work-at-home models). </li><li>Conduct preliminary discovery sessions to gather requirements regarding staffing volumes (FTEs), operating hours, technology stacks, contact channel mix (voice, chat, social, AI bot deflection), and language requirements.</li><li> Contribute to commercial pricing inputs, volume forecasts, and scope-of-work assumptions alongside Pricing and Operations teams, heavily utilizing Excel to build out initial staffing models, cost estimations, and scenario analyses. </li></ul><br><p><b>3. Pitch & Proposal Development (RFP / RFI)</b> </p><br><br><ul><li> Contribute directly to RFP/RFI responses, ensuring value propositions, case studies, and solution narratives are aligned with client objectives. </li><li> Build compelling, executive-ready presentation decks, business case justifications, and ROI models for client discovery and pitch meetings. </li><li>Participate actively in prospective client pitches, articulating the operational, technological, and commercial value of the proposed solution.</li></ul><p> <b>Core Skills & Competencies </b></p><br><br><p><b>Technical & Industry Expertise </b></p><br><br><ul><li>Advanced Microsoft Excel Proficiency: Deep capability in data manipulation, complex formulas, PivotTables, conditional formatting. </li><li>BPO & CX Domain Knowledge: Strong understanding of contact center operations, customer journey design, SLA/KPI metrics, and operating models</li><li>Pipeline Management Tools: Proficiency in modern sales enablement and CRM tools (Salesforce, LinkedIn Sales Navigator, etc.</li><li>Proposal & Solution Engineering: Ability to structure formal RFPs, pitch presentations, and basic operational staffing/costing frameworks.</li></ul><p><b>Professional & Consultative Strengths</b></p><br><br><ul><li>Analytical & Reporting Acumen: High discipline in tracking daily/weekly activities and a proven ability to translate raw pipeline data into actionable strategic insights via structured weekly reports</li><li> Strategic Prospecting: Proven ability to penetrate enterprise accounts and secure discovery meetings with senior decision-makers.</li><li>Consultative Problem Solving: Ability to quickly synthesize raw client data, diagnose inefficiencies, and recommend structured solution frameworks.</li><li>Collaboration & Orchestration: High capability to work cross-functionally across Operations, Legal, Pricing, Workforce Management (WFM), and Technical Solution teams.</li></ul><br><p> <b>Candidate Qualifications:</b></p><br><br><ul><li>Willing and able to work from either <b>Amman</b> or <b>Irbid</b> site.</li><li>Bachelor's degree in <b>business administration, Engineering, Management, Marketing,</b> or a related field.</li><li><b>3-6 years of experience</b> in enterprise business development, pre-sales solutioning, sales engineering, or related commercial roles.</li><li>Demonstrated track record of achieving or exceeding pipeline generation and business development targets.</li><li>Strong analytical capabilities with proven experience building and managing data-driven operational models and reports using <b>Microsoft Excel</b>.</li><li>Excellent stakeholder management, communication, and presentation skills.</li><li>Ability to translate business requirements into commercial and operational solutions.</li></ul><br><p>Location:</p><br><br>JOR Amman - 1 Rafiq Al Hariri Ave, Edgo Building, Abdali Boulevard, Amman, Jordan <br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>
Job description <div> <div> <p>Proudly recognized as a Great Place to Work , we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived by buyers, analysts, media, and the broader market is a strategic asset. This role owns that perception.</p> <p>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we re more than just communicators we re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</p> <p> </p> <p> <strong>Meet the team!</strong> </p> <p>The main aim of our Sales team is to drive revenue while acting as trusted consultants to our customers. Our team is made up of experts in account management, business development, and customer service. We work closely with other departments to ensure our products and services meet the needs of our customers. If you have a track record of success in sales, enjoy building relationships, and have a passion for helping others, we want you on our team.</p> <p>As a Senior Account Executive, you'll be responsible for remotely developing and achieving sales targets. In this role, you will be responsible for building strong relationships with strategic clients and identifying needs and requirements to promote the company s solutions and achieve mutual satisfaction.</p> <p> </p> <p> <strong>Help us shape the future of communications by:</strong> </p> <ul> <li> <p>Developing business relationships to expand the company s customer base and improve the existing business relationships and report pertinent data.</p> </li> <li> <p>Creating exceptional sales pitches for prospective clients.</p> </li> <li> <p>Tracking activity, preparing and maintaining records for sales leads and account status in the Customer Relationship Management System (CRM).</p> </li> <li> <p>Identifying key decision-makers within the targeted leads and facilitating meetings to begin the sales process.</p> </li> <li> <p>Meeting the quarterly targets determined by sales management.</p> </li> <li> <p>Following up regularly with existing clients via phone and email to cross-sell and up-sell.</p> </li> <li> <p>Keeping clients up-to-date with the latest products and sales information; renewing contracts with clients at set time intervals and maintaining clear client sale records in the database.</p> </li> <li> <p>Resolving any issues and problems faced by customers and dealing with complaints to maintain trust.</p> </li> <li> <p>Working with a multi-disciplinary team of colleagues to develop effective solutions and close plans for all qualified opportunities and drive their execution.</p> </li> <li> <p>Developing cooperative closing strategies and tactics with sales management.</p> </li> </ul> </div> </div> Job requirements <div> <div> <p> <strong>What you will bring:</strong> </p> <ul> <li> <p>Hands-on 5+ years of recent experience in a Business-to-business oriented Information Technology or Telecom Industry.</p> </li> <li> <p>Excellent territory development, lead generation, and qualification skills.</p> </li> <li> <p>A strong understanding of the sales cycle, sales management, and multiple industries.</p> </li> <li> <p>Effective, proactive communicator with outstanding influencing and negotiation skills.</p> </li> <li> <p>Bachelor's degree in Business Administration, Marketing, or other related fields.</p> </li> <li> <p>Comfortable speaking with high-level decision-makers.</p> </li> <li> <p>Excellent organization, planning, and time management skills.</p> </li> <li> <p>Fluent in English and Arabic with excellent writing/editing and verbal communication skills.</p> </li> </ul> <p> </p> <p> <strong>AI Proficiency:</strong> </p> <ul> <li> <p>Minimum Level: L2-L3 Basic to practical understanding of AI tools with ability to apply them in sales-related tasks.</p> </li> <li> <p>Expected: Use AI for sales prospecting, outreach personalization, CRM insights, and pipeline management. Familiarity with tools such as ChatGPT, Microsoft Copilot, or Gemini.</p> </li> </ul> <p> </p> <p> <strong>Craft and Toolkit:</strong> </p> <ul> <li> <p>CRM & Sales Pipeline Management</p> </li> <li> <p>B2B IT/Telecom Solutions</p> </li> <li> <p>Lead Generation & Territory Development</p> </li> <li> <p>Enterprise Account Management</p> </li> <li> <p>Solution Selling & Needs Analysis</p> </li> <li> <p>Sales Forecasting & Pipeline Analytics</p> </li> <li> <p>Opportunity & Deal Management</p> </li> <li> <p>Cross-Selling, Upselling & Contract Renewals</p> </li> <li> <p>Sales Presentations & Proposal Development</p> </li> <li> <p>Key Stakeholder / Decision-Maker Engagement</p> </li> </ul> <p> </p> <p> <strong>Character Traits:</strong> </p> <ul> <li> <p>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</p> </li> <li> <p>Ownership and accountability take responsibility and follow projects through to completion.</p> </li> <li> <p>Communication explain ideas clearly and listen to others across teams.</p> </li> <li> <p>Collaboration work well with others and support team goals.</p> </li> <li> <p>Adaptability and learning adjust to change and keep learning new skills or tools.</p> </li> <li> <p>Mentorship and knowledge sharing help others grow and share what you know.</p> </li> <li> <p>Resilience stay calm under pressure and handle setbacks constructively.</p> </li> <li> <p>Quality and attention to detail do work carefully and strive for improvement.</p> </li> <li> <p>Advocacy and innovation encourage best practices, efficiency, and new ideas</p> </li> </ul> </div> </div> <div> <div> <div> <span> </span>On-site</div> <div> <span> </span> <ul> <li> <span>Amman, Al A imah, Jordan</span></li> </ul> </div> <div> <span> </span>Revenue</div> </div> </div> <div> <div></div></div>
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<br><p>Job Title:</p><br><br>Technical I, IT Operations<br><p>Job Description</p><br><br>We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br>The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<br>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.<br>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<br>Join us and be part of this journey towards greater opportunities and brighter future<p>The Technical I, IT Operations role provides end user support across Concentrix’s desktop, network, telephony, and application environments. In this hands-on position, you will maintain, analyze, troubleshoot, repair, replace, and upgrade computer systems, hardware, software, and peripherals while serving as an escalation point to help ensure tickets and incidents are resolved within defined SLAs. This role is ideal for a detail-oriented IT professional with strong communication skills, technical troubleshooting capability, and the flexibility to support a 24/7 operations environment.<br> </p><br><br>Responsibilities<ul><li>Provide end user support across desktops, laptops, hard phones, Wi-Fi devices, applications, and related hardware and software environments.</li><li>Apply service management fundamentals, including Problem Management, Incident Management, Root Cause Analysis, and ticket analysis for deskside equipment and support issues.</li><li>Troubleshoot local servers and network devices in partnership with Network and Server teams through remote support channels.</li><li>Use intermediate knowledge of network, server, and voice infrastructure to support effective troubleshooting and issue resolution.</li><li>Perform technical analysis using tools and commands such as Ping, Tracert, AD Group Policy outputs, DNS troubleshooting, net commands, IP configuration, and related diagnostics.</li><li>Maintain hub room and data center structured cabling, supporting a reliable and compliant IT infrastructure environment.</li><li>Troubleshoot, repair, replace, and upgrade hardware components including motherboards, SMPS, RAM, laptop LCD screens, laptop keyboards, Avaya hard phone configurations, and video conferencing equipment.</li><li>Support software troubleshooting, including Windows 10, MS Office 2013 and above, Outlook configuration, Skype for Business, OneDrive, softphones, antivirus, printers, scanners, biometric devices, data encryption, VPN, Wi-Fi configuration, video conferencing, and HDD imaging/ghosting.</li><li>Perform firmware updates for deskside equipment, including Cisco and Avaya phones.</li><li>Evaluate technical scenarios and recommend inputs to support decision-making on process exceptions.</li><li>Coordinate troubleshooting for high-impact and Severity 1/2 issues, including communicating real-time updates to the BRC team.</li><li>Support IT operations, end-to-end IT service delivery, and shift management activities.</li><li>Assist with onboarding new accounts, ramp-ups, ramp-downs, and account movements.</li><li>Manage BCP testing and failover activities by completing and/or coordinating floor checkouts.</li><li>Help ensure site compliance and security by maintaining systems in alignment with COPC, ISO 27001, and contract compliance requirements.</li><li>Resolve IT tickets using an ITIL-based framework while supporting audits and maintaining compliance standards.</li><li>Raise change requests with required supporting artifacts as defined by process.</li><li>Perform BitLocker desktop validation, OU Users Policy validation, and Computer OU Policy validation.</li><li>Install encryption software on desktops and laptops to help ensure compliance.</li><li>Support high IT VOC scores by delivering responsive, high-quality support to operations teams.</li><li>Work rotational shifts, including predominant night shifts, in a 24/7 environment.</li><li>Complete all assigned, mandatory training within the timeframe provided.</li><li>Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</li></ul>Qualifications<ul><li>4.5+ years of experience supporting desktop and laptop hardware and software in a Windows-based PC/LAN environment or equivalent.</li><li>Bachelor’s degree or diploma in Computer Science required.</li><li>MCSE or similar certifications preferred.</li><li>Hands-on experience supporting desktops, laptops, Citrix client, Windows software, and hardware.</li><li>Experience troubleshooting MS Office 2010 and above.</li><li>Proven experience in problem management, incident management, customer/client management, change management, root cause analysis, and ticket analysis.</li><li>Strong team management, team motivation, and development skills.</li><li>Prior experience troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones, and Wi-Fi devices.</li><li>Demonstrable experience in ticket resolution using Remedy and an ITIL-based framework.</li><li>Experience maintaining systems compliance and audits aligned with COPC, ISO 27001, and contract compliance standards.</li><li>Flexibility to work overtime as needed.</li></ul><br><br><p>Location:</p><br><br>JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan<br><p>Language Requirements:</p><br><br>Arabic (Required), English (Required)<br><p>Time Type:</p><br><br>Full time<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>Job Title:</p><br><br>Sales Representative Bilingual: Arabic/English - Amman<br><p>Job Description</p><br><br>Job Summary<p>We are looking for a motivated and results-driven <b>Sales Representative</b> to join our team. The successful candidate will be responsible for identifying sales opportunities, building strong customer relationships, promoting products and services, and achieving sales targets.</p><br><br>Key Responsibilities<ul><li>Identify and approach potential customers through calls, meetings, and networking.</li><li>Present, promote, and sell products or services to prospective clients.</li><li>Maintain and develop relationships with existing customers.</li><li>Understand customer needs and provide appropriate solutions.</li><li>Negotiate contracts and close sales deals.</li><li>Achieve individual and team sales targets.</li><li>Maintain accurate records of sales activities and customer interactions.</li><li>Prepare sales reports and provide market feedback.</li><li>Stay updated on industry trends, competitors, and market conditions.</li><li>Collaborate with internal teams to ensure customer satisfaction.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Marketing, or a related field is preferred.</li><li>Previous experience in sales, customer service, or a related role.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Ability to build and maintain professional relationships.</li><li>Goal-oriented with a proven ability to meet sales targets.</li><li>Proficiency in Microsoft Office applications.</li><li>Excellent organizational and time-management skills.</li><li>Ability to work independently and as part of a team.</li></ul>Preferred Skills<ul><li>Experience with CRM systems.</li><li>Strong presentation and persuasion skills.</li><li>Knowledge of sales techniques and customer engagement strategies.</li></ul>Key Competencies<ul><li>Communication Skills</li><li>Customer Focus</li><li>Negotiation Skills</li><li>Problem Solving</li><li>Relationship Building</li><li>Results Orientation</li><li>Time Management</li></ul><br><br><p><span><span>In this role, we offer benefits that help support your unique lifestyle:</span></span></p><br><br><ul><li><span><span>Full-time indefinite contracts</span></span></li><li><span><span>Competitive salary and performance bonus opportunities</span></span></li><li><span><span>Central location in Amman</span></span></li><li><span><span>Full paid training on the company and the project you’ll be working on</span></span></li><li><span><span>Career development programs, digital learning courses</span></span></li></ul><p><span><span><b>Reimagine the best version of you!</b></span></span></p><br><br><p><span><span>We're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when people thrive, it has a powerful impact on them, their customers, and their clients’ businesses.</span></span></p><br><br><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”</span></span></p><br><br><p><span><span><b>Concentrix s an equal opportunity employer </b></span></span></p><br><br><p><span><span><i>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.</i></span></span></p><br><br><br><p><span><span><b>Eligibility to work:</b></span></span></p><br><br><p><span><span>In accordance with Jordan's law, only applicants who are legally authorized to work in Jordan will be considered for this position.</span></span></p><br><br><br><p>Location:</p><br><br>JOR Amman - 1 Rafiq Al Hariri Ave, Edgo Building, Abdali Boulevard, Amman, Jordan <br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and Morocco.</p><br><p>We are an equal opportunities employer. We hire and treat our co-workers in a manner that does not discriminate with regards to gender, race, colour, religion, age, disability, sexual orientation, marital status, nationality, political opinion, union affiliation, social or ethnic origin.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><ul><li>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts.</li><li>Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to:</li><li>Your focus area is our Småland; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting.</li><li>When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout.</li><li>Operate and Support Store activities.</li><li>Provide a day out for the whole family.</li><li>Maintain the communications of the shopping tools for any services and campaigns to be up to date.</li><li>Secure an easy buying process from home to home.</li><li>Act as a highly efficient, and staffed, sales mechanism.</li><li>Show home furnishing solutions full of inspiring home furnishing ideas.</li><li>You’re the first one to meet our customers making sure meeting their wishes and needs.</li><li>Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store.</li><li>Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required.</li><li>Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click & Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience.</li><li>Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</li></ul><p><strong> Functional / Technical Skills</strong></p><br><ul><li>Good understanding of Småland operational routines, including child registration, safety procedures, and capacity control.</li><li>Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers.</li><li>Ability to follow Småland guidelines for child supervision, check-in and check-out procedures, and emergency protocols.</li><li>Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience.</li><li>Knowledge of store layout and key store functions to effectively guide customers and answer questions.</li><li>Ability to use basic store systems and registration tools for Småland check-in and customer support tasks.</li><li>Understanding of IKEA customer service standards and tone of voice when interacting with customers and children.</li><li>Ability to maintain cleanliness, organization, and safety standards in the Småland play area and entrance zone.</li><li>Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance.</li><li>Ability to identify and respond quickly to customer needs, safety concerns, or operational issues.</li><li>Understanding of IKEA services and offers to provide basic information and guide customers to the correct department.</li><li>Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</li></ul><br>Qualifications<br><ul><li>Experience working in a customer service or retail environment is preferred.</li><li>Experience interacting with children and families, childcare environments, or play areas is considered an advantage.</li><li>Demonstrated ability to provide friendly, helpful, and customer-focused service.</li><li>Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude.</li><li>Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset.</li><li>Good communication and interpersonal skills when interacting with customers and co-workers.</li><li>Ability to work collaboratively within a team and support colleagues when needed.</li><li>Basic computer and system literacy to support registrations or operational tasks.</li><li>Strong attention to safety and responsibility, particularly when working with children in Småland.</li><li>Ability to follow operational routines and procedures while maintaining efficiency and service quality.</li><li>Flexibility to work in different store areas and shifts, supporting the overall customer experience.</li></ul><br>Additional Information<br><p>* Local employment regulations applies</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>Job Title:</p><br><br>Technical Representative, IT Operations (TCF) Unpaid Internship<br><p>Job Description</p><br><br>We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br>The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<br>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.<br>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<br>Join us and be part of this journey towards greater opportunities and brighter futures.<p><span><b>IT Support Intern — Unpaid Internship</b></span></p><br><br><p><span>As an IT Support Intern, you will gain hands-on exposure to deskside support, end-user computing, IT service management, and infrastructure troubleshooting in a professional technology environment. This internship is designed as a learning opportunity where you will work under supervision, build foundational technical skills, and support IT teams with day-to-day operational activities.</span></p><br><br><span><b>Responsibilities</b></span><ul><li><span>Learn and apply service management fundamentals, including Incident Management, Problem Management, root cause analysis, and ticket analysis for deskside support equipment.</span></li><li><span>Assist with troubleshooting local servers, network devices, and voice infrastructure under the guidance of Network and Server teams.</span></li><li><span>Support basic troubleshooting activities using tools and commands such as Ping, Tracert, IPConfig, network commands, DNS validation, and Active Directory Group Policy test outputs.</span></li><li><span>Gain exposure to hub room and data center structured cabling standards and support basic coordination activities as directed.</span></li><li><span>Support end-user computing devices including desktops, laptops, hard phones, Wi-Fi devices, printers, scanners, biometric devices, and video conferencing equipment.</span></li><li><span>Assist with hardware support tasks such as basic diagnostics, device checks, and supervised replacement or configuration activities for approved equipment.</span></li><li><span>Learn software troubleshooting for Windows 10, Microsoft Office, Outlook, Skype for Business, OneDrive, softphones, antivirus tools, VPN, Wi-Fi configuration, encryption tools, imaging, and firmware updates for deskside devices.</span></li><li><span>Support IT teams in documenting issues, observations, and recommended inputs to help evaluate process exceptions.</span></li><li><span>Assist with coordination and communication during high-impact or severity incidents, while ensuring real-time updates are shared through appropriate escalation channels.</span></li><li><span>Support onboarding activities for new accounts, ramp-up and ramp-down activities, and account movement coordination under supervision.</span></li><li><span>Assist with business continuity planning testing and failover readiness by supporting floor checkouts and validation activities.</span></li><li><span>Learn site compliance and security practices, including audit readiness related to standards such as COPC and ISO 27001.</span></li><li><span>Support IT ticket resolution activities within an ITIL-based framework while learning ticket documentation, prioritization, and closure processes.</span></li><li><span>Assist with preparing change request documentation and supporting artifacts as defined by the process.</span></li><li><span>Support validation activities such as BitLocker desktop checks, user OU policy validation, and computer OU policy validation.</span></li><li><span>Assist with encryption software installation and validation on desktops and laptops to support compliance requirements.</span></li><li><span>Contribute to positive IT service experiences by responding professionally, communicating clearly, and supporting operational teams.</span></li><li><span>Be open to learning in a 24/7 IT support environment, including rotational shift exposure where legally permitted and aligned to internship requirements.</span></li><li><span>Complete all assigned, mandatory training within the timeframe provided.</span></li><li><span>Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</span></li></ul><span><b>Qualifications</b></span><ul><li><span>Currently pursuing or recently completed a Bachelor’s degree, diploma, or equivalent program in Computer Science, Information Technology, or a related field.</span></li><li><span>0–6 months of exposure to desktop/laptop hardware and software support in a Windows-based PC/LAN environment, or equivalent academic/project experience.</span></li><li><span>Foundational knowledge of desktops, laptops, Windows operating systems, basic networking, and common enterprise applications.</span></li><li><span>Exposure to tools or concepts such as Citrix client, Microsoft Office, Outlook, VPN, antivirus, imaging, and printer/scanner troubleshooting is helpful.</span></li><li><span>Interest in IT service management, Incident Management, Problem Management, and customer-focused technical support.</span></li><li><span>Strong willingness to learn, ask questions, document findings, and follow defined processes.</span></li><li><span>Good communication, teamwork, attention to detail, and problem-solving skills.</span></li><li><span>Ability to work under supervision and follow security, compliance, and confidentiality requirements.</span></li><li><span>MCSE or similar certification is preferred but not required.</span></li></ul><br><p>Location:</p><br><br>JOR Amman - 1 Rafiq Al Hariri Ave, Edgo Building, Abdali Boulevard, Amman, Jordan <br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Part time<br> </div>
<h2> RECRUITMENT NOTICE</h2>
<h3> INTERNAL & EXTERNAL</h3>
<p >The French section of Médecins Sans Frontières is recruiting for its project in <strong>Amman</strong></p>
<p><strong> Plastic Surgeon Assistant – Daily Worker Pool </strong></p>
<h3>CONTEXT</h3>
<p>Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. <strong>For more information, visit our Arabic website</strong>, <a href="http://www.msf-me.org/">www.msf-me.org</a><u>.</u></p>
<p>Médecins Sans Frontières is running a reconstructive surgery program in Amman, which opened in 2006, is giving access to reconstructive surgery (orthopedic, plastic, and maxillo-facial) to war-wounded people providing comprehensive health care, MSF aims at identifying and referring patients from neighboring countries (Iraq, Yemen, Syria, and other countries with conflicts) then ensuring their medical follow-up after discharge.</p>
<p>Médecins Sans Frontières Reconstructive Surgery in Amman are seeking a <strong>(1) Plastic Surgeon Assistant – Daily Worker pool.</strong></p>
<h3><strong>DIMENSION OF POST</strong></h3>
<p>The Reconstructive Surgery Hospital provides specialized surgical and rehabilitation care, with an average of 550 admissions and over 1,000 surgeries annually. The facility has 50 surgical beds and 69 rehabilitation beds, as well as two operating theatres dedicated to orthopedic, maxillofacial, and plastic reconstructive surgeries. The hospital also includes an outpatient department (OPD) providing an average of 550 consultations per month, physiotherapy and psychosocial support services, and Antimicrobial Resistance (AMR) activities, including Antimicrobial Stewardship, Infection Prevention and Control (IPC), and a microbiology laboratory.</p>
<p><strong>MAIN PRUPOSE</strong></p>
<p>Provide outpatient and/or inpatient medical care to patients/beneficiaries according to adapted and updated medical knowledge, MSF protocols, values and universal hygiene standards to improve the patient’s/beneficiaries health conditions.</p>
<h3><strong>ACCOUNTABILITIES</strong></h3>
<ul>
<li>Apply medical/surgical knowledge and skills to diagnose and prevention. Carry out outpatient and inpatient surgical consultations, prescribing the necessary treatment respecting MSF protocols.</li>
<li>Keep the patient and/or his/her family informed about their surgical status and provide appropriate explanations about the treatment plan to follow, checking they have understood.</li>
<li>Follow up the evolution of the hospitalized/IDP patients, through daily visits, consultations and examinations, prescribing the necessary treatment following MSF protocols, deciding whether they can be discharged or transferred to other departments – in collaboration with other doctors- and informing their family about the patient’s evolution.</li>
<li>Check and control the rational distribution of medicines and equipment under his/her responsibility and take care of the quality, disinfection and sterilization of the medical material.</li>
<li>Assure general compliance with standing hygiene standards.</li>
<li>Participate in the collection and analysis of epidemiological data, checking its validity and informing the line manager or project coordinator about any problem or complication of the patients’ surgeries, medical error and monitors the proper functioning of the department, equipment or material.</li>
<li>Ensure ongoing training of the multidisciplinary medical team to optimize the quality of care.</li>
<li>Knows and ensures all MSF medical/ surgical protocols are followed and implemented, checking universal precautions are always followed and reducing bio-hazard risks and improving infection control. Ensures professional confidentiality is respected.</li>
<li>Manage the team under his/her direct responsibility according to MSF HR policies and procedures, supervising their performance, organizing and scheduling shifts and rotations, directly participating in emergencies and on calls if necessary.</li>
</ul>
<p><strong>CONTEXT SPECIFIC ACCOUNTABILITIES</strong></p>
<h3><strong > Scope of responsibilities</strong></h3>
<ul>
<li>Assists the Surgeons in their examination, preparation, operation and follow up of the patient in the OPD, ward and OT.</li>
</ul>
<p><strong> Examine patient</strong></p>
<ul>
<li>Informs the inpatient about his state and explains the treatment</li>
<li>Identifies need for patient’s education and orders or provides education</li>
<li>Comprehensive documents diagnosis and treatments in patients' charts/EMR in a timely and accurate manner</li>
<li>Documents of results of physical examination.</li>
<li>Demonstrates timely, consistent and reliable follow up on patients care issues.</li>
<li>Assist the surgeons in their OPD duties in aspects of clinical examination and documentation</li>
<li>Interprets diagnostic test results for deviations from normal Communicates with patient and staff, verbally and otherwise in a manner that exhibits good professional judgment and good listening skills and is appropriate for the professional setting.
<p><strong>Peri-operative period</strong></p>
</li>
<li>Ensures proper preparation of patients before the surgery</li>
<li>Performs any combination of following tasks before, during, and after surgery to assist surgical team:
<ul >
<li>Assist team members to place and position patients on table.</li>
<li>Scrubs arms and hands and dons gown and gloves.</li>
<li>Hands instruments and supplies to surgeon, holds retractors, cuts sutures, and performs other tasks as directed by surgeon during operation.</li>
<li>Put dressings on patient following surgery.</li>
<li>Counts sponges, needles, and instruments before and after operation.</li>
<li>Documents the surgery notes, <strong>and any surgical complications in the electronic medical record (EMR), ensuring comprehensive and up-to-date clinical/surgical records, under</strong> direct supervision from the surgeons</li>
<li>Works in collaboration with the senior surgeons and the anesthetists.</li>
</ul>
</li>
</ul>
<p><strong> Patients’ follow-up meeting:</strong></p>
<ul>
<li>Attend with the surgeon(s) in patient’s follow-up meetings. </li>
</ul>
<p><strong> Validation Committee once a week at the Field Office</strong></p>
<ul>
<li>Attend validation Committee meetings with other Surgeons.</li>
</ul>
<p><strong> Report:</strong></p>
<ul>
<li>Provides medical report on request.</li>
</ul>
<p><strong> Additional activities:</strong></p>
<ul>
<li>Assists the surgeons under their direct supervision in the follow up of the postoperative patients as well as the long term follow up of the patients in the OPD</li>
<li>In cases of emergency, is present with the senior any time they are on call. Shares the on-call responsibility with the senior according to the call roster </li>
<li>Ensures information exchange regarding his duty</li>
<li>Collects data</li>
<li>Medical meetings</li>
</ul>
<h3 ><strong><span >WORKING HOURS</span></strong></h3>
<ul>
<li>Office hours</li>
<li>Nights calls in case of emergency needs</li>
<li>And Saturday’s pre-operative assessment and response to night calls and may need to come for urgent operations according to call duties scheduled done at the beginning of each month.</li>
</ul>
<h3 > </h3>
<h3 ><strong><span >PROFILE</span></strong></h3>
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" width="100%">
<tbody>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Education</span></b></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span>Medical Doctor diploma or degrees is required</span></p>
</td>
</tr>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Experience</span></b></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span ><span>•<span > </span></span></span><span >Minimum of 2–5 years of clinical experience in a surgical ward, preferably involving general surgery, orthopedic surgery, maxillofacial procedures, and plastic surge</span></p>
<p class="MsoNormal" ><span ><span>•<span > </span></span></span><span >Prior exposure to pain management protocols, including the management of neuro-pathic pain, is highly desirable</span></p>
</td>
</tr>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Languages</span></b><span lang="EN-GB"><span> </span></span></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span>Fluent Arabic and English are required.</span></p>
</td>
</tr>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Knowledge</span></b></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span>Essential computer literacy (word, excel, electronic medical record)</span></p>
</td>
</tr>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Competencies</span></b></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >Teamwork</span></p>
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >Commitment</span></p>
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >Flexibility</span></p>
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >Results</span></p>
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >People Management</span></p>
</td>
</tr>
</tbody>
</table>
<p ><strong>W</strong><strong>ORK LOCATION</strong>: Amman, at Al Mowasah hospital.</p>
<p><strong>CONTRACT</strong>: For temporary support, no contract will be signed, and payment will be based on the number of days performed at an hourly rate.</p>
<p><strong> START DATE: </strong>Request will be upon need</p>
<p >Interested applicants should submit their <strong>application in English </strong>containing curriculum vitae no later than <strong>12<sup>th</sup> October</strong> to the <u>Akhtaboot website.</u></p>
<h2>Only candidates meeting the requirements will be called through their addresses</h2>
<p >Notice: No monetary transactions, neither demands of favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse the hiring of a candidate having benefitted from such acts. All illicit demands of these types may be pursued through the judicial system.</p>
<p ><strong>MSF promotes the inclusion of women and people with disabilities. Médecins Sans Frontières is committed to safeguarding and promoting the welfare of the people we serve and our staff. MSF has zero tolerance for sexual exploitation and abuse, harassment, and abuse of power. All selected candidates will be subject to reference checks.</strong></p>
<p > </p>
<h3 > </h3>
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