Call Center Jobs in Jordan
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Jordan - Amman
<h2 class="h5">Job description</h2>
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<br><p>Job Title:</p><br><br>Content Moderator Advisor (Bilingual: Italian/English) - Amman<br><p>Job Description</p><br><br><p><b>The Job in Summary</b></p><br><br><p><br>The content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the client’s requirements and Concentrix business strategies.</p><br><br><br><p><b>What is Required from You?</b></p><br><br><br><ul><li>Evaluate online content in conjunction with relevant policies and procedures.</li><li>Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.</li><li>Visually navigate and review images, videos, accounts, and text-based content through published policies, procedures, and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.</li><li>Escalate violations of client policies using internal tools when needed.</li><li>Maintain a high level of quality in each case.</li><li>Achieve monthly KPI’s including productivity as part of daily workflow.</li></ul><p><br><b>What Is The Qualification You Should Have?</b></p><br><br><br><ul><li>0-2 years of relevant experience preferably in customer service/ call center.</li><li>Bachelor or Diploma degree in any related field.</li><li>Basic to Intermediate English language (B1).</li><li>Fluent Italian Language Skills (Written and Verbal)</li><li>Basic knowledge in Microsoft office packages.</li><li>Aware of customer service platforms and tools.</li></ul><p><br><b>Our Working Condition?</b></p><br><br><br><ul><li>Work from Office</li><li>Shifts Based including Weekends and Public Holidays</li></ul><p><br><b>Why Concentrix?</b></p><br><br><br><ul><li>We keep investing in our culture with our people in mind through competitive with additional benefits depending on the role, Paid training and coaching and Discounts, Vouchers and Offers at our partners.</li><li>We are building an authentic workplace where everyone can develop themselves at their own pace.</li><li>We aim to empower our Game-Changers to do their best work in flexible environment.</li><li>We keep learning from each other to provide more value to our people.</li></ul><br><p><b>If you think you have what it takes to join our great team and help build our customer brand, hop on and Apply Now! ✅</b></p><br><br><br><p>Location:</p><br><br>JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan<br><p>Language Requirements:</p><br><br>English<br><p>Time Type:</p><br><br>Full time<br> </div>
IATA Travel Agency Dubai
Jordan - Amman
<br>Employment Type: Permanent<br>Contract Duration:<br>Why you will love working here<br>At IATA, we represent over 350 airlines worldwide, striving to make<br>aviation safer, smarter, more sustainable, and inclusive.<br>Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.<br>With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.<br>Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.<br>We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.<br>We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!<br>About the team you are joining<br>You will report to the Head of the IATA Customer Service Center based in Madrid and lead a high-performing team responsible for delivering outstanding service to IATA s customers including airlines, travel and cargo agents, and third-party stakeholders.<br>You ll be joining a dynamic, fast paced, and multicultural environment where operational excellence and customer satisfaction are top priorities. Your role will focus on leading and developing a team to ensure consistent, high-quality service delivery, managing and monitoring day-to-day operations, driving continuous improvement initiatives and collaborating closely with internal and external stakeholders to resolve issues.<br>Success in this role requires strong leadership, excellent communication skills, and a proven ability to manage customer service operations and teams.<br>What your day would be like<br>Lead a culturally diverse team of Customer Service Representatives to consistently deliver timely, high-quality support that meets global performance standards and departmental objectives, playing a key role in enhancing IATA s customer experience and contributing to revenue growth;<br>Lead the Regional Differentiated Service Model (DSM) globally to deliver personalized, white-glove service to our top 30 Airlines and GoGlobal agents;<br>Plan daily and yearly capacity needs and ensure sufficient coverage across service channels and languages;<br>Plan and supervise the execution of sales activities for specific products and services, meeting revenue targets and acquiring new customers in coordination with the department head. Collaborate with Marketing and other sales channels to convert leads during campaigns;<br>Support and monitor BPO team operations, ensuring alignment with IATA s standards and performance goals;<br>Monitor service quality through case and call reviews, driving operational excellence;<br>Recruit, mentor, and develop team members, fostering a culture of empowerment and growth;<br>Track and monitor team performance and ensure achievement of targets;<br>Manage key accounts and stakeholder relationships. Liaising with internal department management to resolve escalations and issues, share operational updates, represent customer feedback, & escalate improvement opportunities;<br>Ensure adherence to global Standard Operating Procedures (SOPs) for customer service and escalate to Operational Excellence any change request;<br>Oversee onboarding and integration of IATA products and services or any changes/developments to a CSC supported Product & Services into the Customer Service Center ensuring CSC readiness;<br>Coordinate Business Continuity and Audit requirements with the relevant teams;<br>Drive continuous improvement initiatives to enhance customer experience and operational efficiency, and support any company-wide, departmental projects, acting as a process and project champion;<br>Perform additional tasks as assigned by the Head of Customer Service Center.<br>We would love to hear from you if you have<br>Availability to work from 6 a.m. to 1 a.m. from Monday to Sunday, including bank holidays, in rotating shifts. The standard work week for this role will be from 9 a.m. to 6 p.m. from Sunday to Thursday or Monday to Friday, and might be adjusted to respond to business needs and priorities as required;<br>7 10 years of experience in customer service and sales, preferably within international organizations;<br>Proven ability to lead and motivate culturally diverse Customer Service and Sales professionals;<br>Strong leadership and interpersonal skills, with effective communication across all levels and backgrounds;<br>Strong analytical and reporting skills, with the ability to interpret data trends and generate forecasts;<br>Proactive problem-solving mindset and results-driven approach;<br>Ability to thrive as a team leader in a fast-paced, multicultural environment while meeting deadlines and productivity goals;<br>Proficiency in SAP, Salesforce CRM, and Microsoft tools (Excel, PowerPoint, Power BI, Outlook, SharePoint);<br>Fluency in English and Arabic or French is an asset;<br>Alignment with IATA s corporate values.<br>Travel Required: N<br>Learn more about IATA s role in the industry, our benefits, and the team at iata/careers/ . We are looking forward to hearing from you!<br>
Jordan - Amman
<b>About the Role<br></b>We are looking for a highly motivated and passionate candidate to be as a Call center representatives act on behalf of zain , providing information about products and services, taking orders, responding to handling customer complaints, processing returns, and performing countless other activities, depending on the company, and channeling the feedback and recommendation to management and related divisions and department , Through various communication channels, such as phone calls, texts, social media...etc and in a professional convivial manner, adhering to set policies, procedures and delivering the required quality of service, while maintaining Key Performance Indicators (KPIs) for customer satisfaction.<br><b><br>Main Responsibilities, will include but will not be limited to:<br></b><br>Handling a large volume and various types of customer correspondences in a timely manner through inbound calls, outbound calls, text Messages, social media and/ or other ways of interactions in a professional and convivial manner while adhering to quality standard and service levels to maintain customer satisfaction.<br><br>Providing technical assistance to customers subscribed to Enterprise, Broadband, ETTH, FTTH and Hosting service<br><br>Promoting and maintaining vigorous and positive corporate image and identity during interactions with customers.<br><br>Facilitating the interaction of Zain with its customers by answering customers enquires and resolving their problems through comprehensible guidance, recommending proper solution(s), and proposing adequate enlightenments in a timely and effective manner.<br><br>Representing a sound understanding and consciousness of customers' enquiries, conflicts, perceptions, concerns and suggestions through deriving efficient reciprocal correspondences and sympathizing with customers without compromising on Zain's policies, standards and procedures.<br><br>Contacting and transferring correspondences to concerned parties in order to resolve and follow up on customer enquiries and conflicts by following related policies and procedures.<br><br>Handle all customers technical issues in regards home and enterprise solutions.<br><br>Perceiving spotted trends in customer enquiries, feedback, and complaints as well as identifying system flaws, and alerting responsible parties regarding such occurrences.<br><b><br>What We Need From You<br></b>To be shortlisted for this position, you will need to comply with all of the below requirements:<br><br>Holds a bachelor s degree in Telecommunication Engineering, Information Technology or any related field<br><br>Preferred: 2 years of relevant experience.<br><br>
Jordan River Foundation
Jordan - Amman
<h2 class="h5">Job description</h2>
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<p>As a Production Line Supervisor, you will be responsible for overseeing the entire production line and ensuring all production requirements are met with high quality standards.</p><p><br></p><p><b>Key Responsibilities:</b></p><p><b><span> </span></b></p><p>· Supervise the production line at the center.</p><p>· Ensure quality compliance for all parts and all stages of work in the department.</p><p>· Develop a production plan for the production line and coordinate its timing with other departments in the center and management continuously.</p><p>· Implement training procedures for new workers based on the operational fundamentals in the center.</p><p>· Monitor production quantities in the department and ensure their distribution among workers within a documented scope for the workers.</p><p>· Prepare monthly reports and any other reports required by the work.</p><p>· Collaborate with the team to improve the overall operations of the center.</p><p>· Monitor the maintenance of machines and tools available in the center and provide continuous evaluation to the production manager.</p><p>· Conduct training sessions in coordination with the center manager to develop and support the department.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li> High school diploma or industrial diploma</li><li>3-5 years of experience</li><li>Proficiency in all types of production processes (traditional, series, batch, contract, molding)</li><li>Quick learning and absorption of new skills.</li><li>Ability to convey information and training when needed and provide solutions to internal department problems.</li><li>Ability to write required reports.</li><li>Strong communication skills.</li><li>Ability to manage and organize the department.</li><li>Accuracy in recording information in the logs.</li></ul></div>
Jordan - Amman
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<p><strong>Who we are:</strong></p><br><p><strong>WUDUH </strong>is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence.</p><br><p>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, <strong>WUDUH </strong>is where you can grow and succeed. </p><br><p><strong>Do you want to make a difference in people's lives? </strong></p><br><p> We are looking for a <strong>Sales Agent (Opener) </strong>to join our growing team! </p><br><p><strong>Job Objectives: </strong></p><br><p>The <strong>Sales Agent (Opener) </strong>is responsible for engaging potential customers over the phone, presenting products or services effectively, and achieving sales targets. This role requires excellent communication skills, a strong understanding of the product, and the ability to build rapport with customers. The agent must maintain professionalism, adaptability, and integrity while handling objections, addressing customer concerns, and maximizing conversion rates.</p><br><p><strong>Responsibilities and duties: </strong></p><br><p><strong>1. Sales & Customer Engagement</strong></p><br><p>• Conduct outbound calls to potential customers to introduce and promote company products or services.</p><br><p>• Maintain a professional and positive attitude to enhance the company’s brand image.</p><br><p>• Build rapport and establish relationships with customers through effective communication and active listening.</p><br><p><strong>2. Product & Industry Knowledge</strong></p><br><p>• Develop a deep understanding of the company’s offerings, pricing, and benefits to effectively present solutions to customers.</p><br><p>• Stay updated on industry trends, competitor activities, and customer pain points to enhance sales effectiveness.</p><br><p>• Clearly articulate product features, advantages, and benefits while handling customer objections confidently.</p><br><p><strong>3. Compliance & Ethical Sales Practices</strong></p><br><p>• Adhere to ethical Sales standards by providing accurate, transparent, and honest information.</p><br><p>• Maintain compliance with company policies and legal regulations related to customer interactions.</p><br><p>• Ensure data protection and confidentiality while handling customer information.</p><br><p><strong>4. Performance Optimization & Teamwork</strong></p><br><p>• Work collaboratively with the Sales Team and Sales Manager to refine sales techniques and strategies.</p><br><p>• Participate in regular training and coaching sessions to enhance product knowledge and customer interaction skills.</p><br><p>• Meet and exceed daily, weekly, and monthly sales targets through consistent effort and continuous improvement.</p><br><p><strong>5. Adaptability & Problem Solving</strong></p><br><p>• Adjust sales strategies based on customer responses, market insights, and feedback from management.</p><br><p>• Demonstrate resilience and persistence in handling rejections while maintaining a positive and proactive approach.</p><br><p>• Offer creative solutions to customer concerns to maximize lead conversion rates.</p><br><p><strong>Qualifications: </strong></p><br><p>Bachelor's degree in a relevant field is preferred</p><br><p>Minimum of C1 level English proficiency is required </p><br><p><strong>Years of Experience: </strong></p><br><p>2–3 years of experience in a high-volume call center environment is preferred</p><br><p><strong>Competencies / Behavioral Requirements:</strong></p><br><p>• Strong interpersonal and communication skills.</p><br><p>• Results-driven with a passion for exceeding sales targets.</p><br><p>• Ability to handle objections and rejections professionally.</p><br><p>• Resilient, adaptable, and able to thrive in a fast-paced environment.</p><br><p><strong> Technical Requirements:</strong></p><br><p>• Experience with CRM systems, Sales opener tools, and VoIP systems is a plus.</p><br><p>• Basic data entry and documentation skills to maintain accurate records.</p><br><p>• Multilingual abilities (Spanish is a plus).</p><br><p><strong>What we offer:</strong> </p><br><ul>
<li>Comprehensive health insurance </li>
<li>Competitive compensation package </li>
<li>Prime central location </li>
<li>Discounts on food, beverages, and wellness services </li>
<li>Continuous learning and development opportunities </li>
<li>A dynamic, inclusive, and supportive work environment </li>
<li>A workplace led by Gen Z and Millennials </li>
</ul><p><strong>Employment type:</strong> </p><br><ul>
<li>Full-time </li>
<li>On-site </li>
</ul><p><strong>Working days:</strong> </p><br><ul>
<li>Monday to Friday: Night Shift </li>
<li>6th day: Based on need, managed fairly based on priorities and urgency </li>
</ul><p><strong>Ready to make your mark?</strong> </p><br><p>Apply now for a career that merges your talents with innovation. At <strong>WUDUH</strong>, your journey to a fulfilling career is just a click away! </p><br><p>Learn more at <strong><em>wuduh.zenats.com</em></strong> </p><br><p><em>Eligibility is limited to Jordanian nationals and individuals born to Jordanian mothers.</em> </p><br><p><strong>Stay connected</strong> </p><br><p><em>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at </em><strong><em>WUDUH</em></strong><em>. </em> </p><br><p><em>You can find us on: </em> </p><br><ul>
<li>
<em>LinkedIn</em> </li>
<li>
<em>Instagram</em> </li>
</ul><p><em>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</em></p><br>
<br> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
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<p><strong>Who we are:</strong></p><br><p><strong>WUDUH </strong>is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence.</p><br><p>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, <strong>WUDUH </strong>is where you can grow and succeed. </p><br><p><strong>Do you want to make a difference in people's lives? </strong></p><br><p> We are looking for a <strong>Sales Agent (Opener) </strong>to join our growing team! </p><br><p><strong>Job Objectives: </strong></p><br><p>The <strong>Sales Agent (Opener) </strong>is responsible for engaging potential customers over the phone, presenting products or services effectively, and achieving sales targets. This role requires excellent communication skills, a strong understanding of the product, and the ability to build rapport with customers. The agent must maintain professionalism, adaptability, and integrity while handling objections, addressing customer concerns, and maximizing conversion rates.</p><br><p><strong>Responsibilities and duties: </strong></p><br><p><strong>1. Sales & Customer Engagement</strong></p><br><p>• Conduct outbound calls to potential customers to introduce and promote company products or services.</p><br><p>• Maintain a professional and positive attitude to enhance the company’s brand image.</p><br><p>• Build rapport and establish relationships with customers through effective communication and active listening.</p><br><p><strong>2. Product & Industry Knowledge</strong></p><br><p>• Develop a deep understanding of the company’s offerings, pricing, and benefits to effectively present solutions to customers.</p><br><p>• Stay updated on industry trends, competitor activities, and customer pain points to enhance sales effectiveness.</p><br><p>• Clearly articulate product features, advantages, and benefits while handling customer objections confidently.</p><br><p><strong>3. Compliance & Ethical Sales Practices</strong></p><br><p>• Adhere to ethical Sales standards by providing accurate, transparent, and honest information.</p><br><p>• Maintain compliance with company policies and legal regulations related to customer interactions.</p><br><p>• Ensure data protection and confidentiality while handling customer information.</p><br><p><strong>4. Performance Optimization & Teamwork</strong></p><br><p>• Work collaboratively with the Sales Team and Sales Manager to refine sales techniques and strategies.</p><br><p>• Participate in regular training and coaching sessions to enhance product knowledge and customer interaction skills.</p><br><p>• Meet and exceed daily, weekly, and monthly sales targets through consistent effort and continuous improvement.</p><br><p><strong>5. Adaptability & Problem Solving</strong></p><br><p>• Adjust sales strategies based on customer responses, market insights, and feedback from management.</p><br><p>• Demonstrate resilience and persistence in handling rejections while maintaining a positive and proactive approach.</p><br><p>• Offer creative solutions to customer concerns to maximize lead conversion rates.</p><br><p><strong>Qualifications: </strong></p><br><p>Bachelor's degree in a relevant field is preferred</p><br><p>Minimum of C1 level English proficiency is required </p><br><p><strong>Years of Experience: </strong></p><br><p>2–3 years of experience in a high-volume call center environment is preferred</p><br><p><strong>Competencies / Behavioral Requirements:</strong></p><br><p>• Strong interpersonal and communication skills.</p><br><p>• Results-driven with a passion for exceeding sales targets.</p><br><p>• Ability to handle objections and rejections professionally.</p><br><p>• Resilient, adaptable, and able to thrive in a fast-paced environment.</p><br><p><strong> Technical Requirements:</strong></p><br><p>• Experience with CRM systems, Sales opener tools, and VoIP systems is a plus.</p><br><p>• Basic data entry and documentation skills to maintain accurate records.</p><br><p>• Multilingual abilities (Spanish is a plus).</p><br><p><strong>What we offer:</strong> </p><br><ul>
<li>Comprehensive health insurance </li>
<li>Competitive compensation package </li>
<li>Prime central location </li>
<li>Discounts on food, beverages, and wellness services </li>
<li>Continuous learning and development opportunities </li>
<li>A dynamic, inclusive, and supportive work environment </li>
<li>A workplace led by Gen Z and Millennials </li>
</ul><p><strong>Employment type:</strong> </p><br><ul>
<li>Full-time </li>
<li>On-site </li>
</ul><p><strong>Working days:</strong> </p><br><ul>
<li>Monday to Friday: Night Shift </li>
<li>6th day: Based on need, managed fairly based on priorities and urgency </li>
</ul><p><strong>Ready to make your mark?</strong> </p><br><p>Apply now for a career that merges your talents with innovation. At <strong>WUDUH</strong>, your journey to a fulfilling career is just a click away! </p><br><p>Learn more at <strong><em>wuduh.zenats.com</em></strong> </p><br><p><em>Eligibility is limited to Jordanian nationals and individuals born to Jordanian mothers.</em> </p><br><p><strong>Stay connected</strong> </p><br><p><em>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at </em><strong><em>WUDUH</em></strong><em>. </em> </p><br><p><em>You can find us on: </em> </p><br><ul>
<li>
<em>LinkedIn</em> </li>
<li>
<em>Instagram</em> </li>
</ul><p><em>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</em></p><br>
<br> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
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<p><strong>Who we are:</strong></p><br><p><strong>WUDUH </strong>is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence.</p><br><p>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, <strong>WUDUH </strong>is where you can grow and succeed. </p><br><p><strong>Do you want to make a difference in people's lives? </strong></p><br><p> We are looking for a <strong>Sales Agent (Opener) </strong>to join our growing team! </p><br><p><strong>Job Objectives: </strong></p><br><p>The <strong>Sales Agent (Opener) </strong>is responsible for engaging potential customers over the phone, presenting products or services effectively, and achieving sales targets. This role requires excellent communication skills, a strong understanding of the product, and the ability to build rapport with customers. The agent must maintain professionalism, adaptability, and integrity while handling objections, addressing customer concerns, and maximizing conversion rates.</p><br><p><strong>Responsibilities and duties: </strong></p><br><p><strong>1. Sales & Customer Engagement</strong></p><br><p>• Conduct outbound calls to potential customers to introduce and promote company products or services.</p><br><p>• Maintain a professional and positive attitude to enhance the company’s brand image.</p><br><p>• Build rapport and establish relationships with customers through effective communication and active listening.</p><br><p><strong>2. Product & Industry Knowledge</strong></p><br><p>• Develop a deep understanding of the company’s offerings, pricing, and benefits to effectively present solutions to customers.</p><br><p>• Stay updated on industry trends, competitor activities, and customer pain points to enhance sales effectiveness.</p><br><p>• Clearly articulate product features, advantages, and benefits while handling customer objections confidently.</p><br><p><strong>3. Compliance & Ethical Sales Practices</strong></p><br><p>• Adhere to ethical Sales standards by providing accurate, transparent, and honest information.</p><br><p>• Maintain compliance with company policies and legal regulations related to customer interactions.</p><br><p>• Ensure data protection and confidentiality while handling customer information.</p><br><p><strong>4. Performance Optimization & Teamwork</strong></p><br><p>• Work collaboratively with the Sales Team and Sales Manager to refine sales techniques and strategies.</p><br><p>• Participate in regular training and coaching sessions to enhance product knowledge and customer interaction skills.</p><br><p>• Meet and exceed daily, weekly, and monthly sales targets through consistent effort and continuous improvement.</p><br><p><strong>5. Adaptability & Problem Solving</strong></p><br><p>• Adjust sales strategies based on customer responses, market insights, and feedback from management.</p><br><p>• Demonstrate resilience and persistence in handling rejections while maintaining a positive and proactive approach.</p><br><p>• Offer creative solutions to customer concerns to maximize lead conversion rates.</p><br><p><strong>Qualifications: </strong></p><br><p>Bachelor's degree in a relevant field is preferred</p><br><p>Minimum of C1 level English proficiency is required </p><br><p><strong>Years of Experience: </strong></p><br><p>2–3 years of experience in a high-volume call center environment is preferred</p><br><p><strong>Competencies / Behavioral Requirements:</strong></p><br><p>• Strong interpersonal and communication skills.</p><br><p>• Results-driven with a passion for exceeding sales targets.</p><br><p>• Ability to handle objections and rejections professionally.</p><br><p>• Resilient, adaptable, and able to thrive in a fast-paced environment.</p><br><p><strong> Technical Requirements:</strong></p><br><p>• Experience with CRM systems, Sales opener tools, and VoIP systems is a plus.</p><br><p>• Basic data entry and documentation skills to maintain accurate records.</p><br><p>• Multilingual abilities (Spanish is a plus).</p><br><p><strong>What we offer:</strong> </p><br><ul>
<li>Comprehensive health insurance </li>
<li>Competitive compensation package </li>
<li>Prime central location </li>
<li>Discounts on food, beverages, and wellness services </li>
<li>Continuous learning and development opportunities </li>
<li>A dynamic, inclusive, and supportive work environment </li>
<li>A workplace led by Gen Z and Millennials </li>
</ul><p><strong>Employment type:</strong> </p><br><ul>
<li>Full-time </li>
<li>On-site </li>
</ul><p><strong>Working days:</strong> </p><br><ul>
<li>Monday to Friday: Night Shift </li>
<li>6th day: Based on need, managed fairly based on priorities and urgency </li>
</ul><p><strong>Ready to make your mark?</strong> </p><br><p>Apply now for a career that merges your talents with innovation. At <strong>WUDUH</strong>, your journey to a fulfilling career is just a click away! </p><br><p>Learn more at <strong><em>wuduh.zenats.com</em></strong> </p><br><p><em>Eligibility is limited to Jordanian nationals and individuals born to Jordanian mothers.</em> </p><br><p><strong>Stay connected</strong> </p><br><p><em>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at </em><strong><em>WUDUH</em></strong><em>. </em> </p><br><p><em>You can find us on: </em> </p><br><ul>
<li>
<em>LinkedIn</em> </li>
<li>
<em>Instagram</em> </li>
</ul><p><em>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</em></p><br>
<br> </div>
USO
Jordan - Amman
<p>Principal Duties and Responsibilities (*Essential Duties)</p><p><br></p><p>Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.*</p><p>Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.*</p><p>Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.*</p><p>Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.*</p><p>As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.*</p><p>Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.*</p><p>Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.*</p><p>Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.*</p><p>With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.*</p><p>Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.*</p><p>Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.*</p><p>Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports – e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.*</p><p>May be required to operate a USO or personal motor vehicle.</p><p>Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders.</p><p>Job Specifications</p><p><br></p><p>High School Diploma or equivalent.</p><p>2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.</p><p>Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.</p><p>Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.</p><p>Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.</p><p>Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.</p><p>Ability to achieve desired results while working collaboratively in a team environment.</p><p>Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.</p><p>Willingness and ability to work non-standard hours as needed.</p><p>General knowledge of military community preferred.</p><p>Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.</p><p>Ability to obtain and maintain a valid United States passport and valid foreign driver’s license* (in applicable locations/regions)</p><p>Must be a strong advocate of the USO’s mission.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
Amman Rotana
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as:<br><br>• Receive each guest call in a professional and friendly manner<br>• Maintain effective communication with all related department to ensure smooth service delivery<br>• Handle every query in a polite and courteous manner and exceed guest expectations<br>• Ensure guests are greeted by name upon calling as per the Rotana Standard<br>• Maintain an up to date knowledge of the hotel and local services<br>• Maintain an awareness of guest profile through the Opera guest profile system<br>• Complete management’s long distance call vouchers and record them on the traffic sheet<br>• Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard<br>• Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls<br>• Take messages for guests and management as per the required standard</p> </div>
USO
Jordan - Amman
<p>The Center Operations Manager position is responsible for overseeing one or more USO Center s operations, and overseeing programs, events and activities at locations surrounding the Center(s). This position also manages subordinate operational staff and volunteers. It also assists in evaluating and modifying existing programs, events and activities, and plans and implements new or improved programs, events and activities.</p><p>Principal Duties and Responsibilities (*Essential Duties)</p><ul><li>Overall responsibility for providing visitor and guests with a Center that is effective, inviting, safe, clean, well-maintained and ready-for-use. Also responsible for ensuring that equipment is clean and well-functioning and for enforcing adherence to sanitary guidelines and food-handling regulations.*</li><li>Lead the planning, quality, and delivery of programs on and off of U.S. military installations. Deliver services, equipment and events within budget limits. Identify and implement operational and program improvements that achieve USO standards of excellence. Act as a resource for USO Center staff and volunteers in the planning and execution of special and/or holiday events.*</li><li>Review program and service needs. Research and recommend new programs and services based on research. Implement and oversee suggested and/or required changes.*</li><li>Coach and mentor USO Center staff and oversee volunteers schedule, activities, recruitment, training and recognition. Develop, improve and maintain working relationships with USO vendors and local contractors.*</li><li>Create, maintain, communicate, and enforce adherence to Standard Operating Procedures to inform Centers procedures and activities, and the Emergency Preparedness Plan (EPP). Ensure that staff, volunteers, and vendors comply with the EPP, report damage, destruction or injury to the Center and its assets. Conduct employee accountability checks.*</li><li>As directed by leadership, perform and monitor financial activities, including creating and executing operating budget, sales and/or other income, banking transactions. Operates within budgetary guidelines. Manage cash on hand and maintain inventory of supplies and assets.</li><li>Prepare, review and present reports, including financial, operational and statistical reports. Create and/or maintain records required for local procedures and activities.</li><li>Responsible for communicating to internal and external parties, Centers operations, programs, and activities. Compile and prepare announcements, stories, and photos for publication and distribution across multiple media and social media channels.*</li><li>In cooperation with key internal and external stakeholders, develop, improve and maintain working relationships with U.S. Military, local community leadership, partners and donors, and media representatives to enhance awareness, generate financial/in-kind support of the USO mission and support successful program and service delivery.*</li><li>May be required to operate a USO or personal motor vehicle.</li><li>Perform assigned duties in the absence of leadership, and other duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>High School Diploma or equivalent. Bachelor s Degree preferred.</p><p>5+ years work experience in a business operations role, event management or marketing role, including 1+ years in a supervisory capacity. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.</p><p>Demonstrated ability to lead high-performing teams. Ability to achieve desired results while working collaboratively in a team environment.</p><p>Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.</p><p>Fluency in English. Ability to speak, read and write in the language of the host country at the native level preferred.</p><p>Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.</p><p>Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.</p><p>Working knowledge of basic business and accounting functions including project management and budgeting.</p><p>Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.</p><p>Demonstrated initiative/self-motivation, with the ability to quickly and easily adapt to changing organizational needs.</p><p>Demonstrated ability to pay attention to detail with the ability to manage multiple projects with competing priorities.</p><p>Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including security, credit and/or background screening, SOFA status, valid driver s license.</p><p>Ability to obtain and maintain a valid United States passport and valid foreign driver s license* (in applicable locations/regions)</p><p>Must be a strong advocate of the USO s mission.</p>
USO
Jordan - Amman
<p>The Center Operations Manager position is responsible for overseeing one or more USO Center s operations, and overseeing programs, events and activities at locations surrounding the Center(s). This position also manages subordinate operational staff and volunteers. It also assists in evaluating and modifying existing programs, events and activities, and plans and implements new or improved programs, events and activities.</p><p>Principal Duties and Responsibilities (*Essential Duties)</p><ul><li>Overall responsibility for providing visitor and guests with a Center that is effective, inviting, safe, clean, well-maintained and ready-for-use. Also responsible for ensuring that equipment is clean and well-functioning and for enforcing adherence to sanitary guidelines and food-handling regulations.*</li><li>Lead the planning, quality, and delivery of programs on and off of U.S. military installations. Deliver services, equipment and events within budget limits. Identify and implement operational and program improvements that achieve USO standards of excellence. Act as a resource for USO Center staff and volunteers in the planning and execution of special and/or holiday events.*</li><li>Review program and service needs. Research and recommend new programs and services based on research. Implement and oversee suggested and/or required changes.*</li><li>Coach and mentor USO Center staff and oversee volunteers schedule, activities, recruitment, training and recognition. Develop, improve and maintain working relationships with USO vendors and local contractors.*</li><li>Create, maintain, communicate, and enforce adherence to Standard Operating Procedures to inform Centers procedures and activities, and the Emergency Preparedness Plan (EPP). Ensure that staff, volunteers, and vendors comply with the EPP, report damage, destruction or injury to the Center and its assets. Conduct employee accountability checks.*</li><li>As directed by leadership, perform and monitor financial activities, including creating and executing operating budget, sales and/or other income, banking transactions. Operates within budgetary guidelines. Manage cash on hand and maintain inventory of supplies and assets.</li><li>Prepare, review and present reports, including financial, operational and statistical reports. Create and/or maintain records required for local procedures and activities.</li><li>Responsible for communicating to internal and external parties, Centers operations, programs, and activities. Compile and prepare announcements, stories, and photos for publication and distribution across multiple media and social media channels.*</li><li>In cooperation with key internal and external stakeholders, develop, improve and maintain working relationships with U.S. Military, local community leadership, partners and donors, and media representatives to enhance awareness, generate financial/in-kind support of the USO mission and support successful program and service delivery.*</li><li>May be required to operate a USO or personal motor vehicle.</li><li>Perform assigned duties in the absence of leadership, and other duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High School Diploma or equivalent. Bachelor s Degree preferred.</li><li>5+ years work experience in a business operations role, event management or marketing role, including 1+ years in a supervisory capacity. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.</li><li>Demonstrated ability to lead high-performing teams. Ability to achieve desired results while working collaboratively in a team environment.</li><li>Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.</li><li>Fluency in English. Ability to speak, read and write in the language of the host country at the native level preferred.</li><li>Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.</li><li>Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.</li><li>Working knowledge of basic business and accounting functions including project management and budgeting.</li><li>Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.</li><li>Demonstrated initiative/self-motivation, with the ability to quickly and easily adapt to changing organizational needs.</li><li>Demonstrated ability to pay attention to detail with the ability to manage multiple projects with competing priorities.</li><li>Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including security, credit and/or background screening, SOFA status, valid driver s license.</li><li>Ability to obtain and maintain a valid United States passport and valid foreign driver s license* (in applicable locations/regions)</li><li>Must be a strong advocate of the USO s mission.</li></ul>
Oxfam
Jordan - Amman
<p> </p>
<p>TERMS OF REFERENCE</p>
<p>Oxfam is a global movement of people who are fighting inequality to end poverty and injustice. Across regions, from the local to the global, we work with people to bring change that lasts.</p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td colspan="2" >
<p><strong>OVERVIEW</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Title and brief description of the requirement</strong></p>
</td>
<td >
<p>Consultancy for Accessibility Assessment, Focus Group Discussions (FGD) with Persons with Disabilities (PWDs) and Trainings</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Delivery location</strong></p>
</td>
<td >
<p>Zarqa Irbid-Amman</p>
</td>
</tr>
<tr>
<td >
<p><strong>Contract start date</strong></p>
</td>
<td >
<p>Mid-September.2026</p>
</td>
</tr>
<tr>
<td >
<p><strong>How to apply</strong></p>
</td>
<td >
<p>Interested candidates are invited to submit:</p>
<p>Technical and Financial Offer</p>
<p><em>See section ‘6. Application Process’ for further details</em></p>
</td>
</tr>
<tr>
<td >
<p><strong>Deadline for submission of offers</strong></p>
</td>
<td >
<p>30.Aug.2026</p>
</td>
</tr>
<tr>
<td >
<p><strong>Specific considerations</strong></p>
</td>
<td >
<p> </p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<h1>1.BACKGROUND AND CONTEXT</h1>
<p>Oxfam has been working in Jordan since 1990, responding to the Syrian refugee crisis and addressing structural inequalities affecting vulnerable populations, including women and girls with disabilities. Oxfam's programming focuses on ensuring equitable access to essential services, promoting gender justice, and advocating for the rights of marginalized groups.</p>
<p>This assignment falls under a project funded by Global Affairs Canada (GAC), implemented by Oxfam in partnership with FOCCEC (Forearm for change). The project aims to support and enhance access to health services for vulnerable females in Jordan by enhancing inclusive health services and improving the quality of reproductive health care for women and girls of different ages, with a particular focus on persons with disabilities (PWDs) accessing these services.</p>
<p>This Terms of Reference seeks to engage a qualified service provider to facilitate participatory sessions with PWD to identify physical and procedural barriers faced when utilizing these facilities.</p>
<p> </p>
<p> </p>
<h1>2.SPECIFICATION OF GOODS OR SERVICES OR WORK REQUIRED</h1>
<p>To conduct a comprehensive accessibility audit of Two designated health centers that will be located in Two locations out of the following three ( Zarqa, Amman, Irbid)Further more facilitate Focus Group Discussions (FGDs) with PWDs to gather qualitative data on their experiences when it comes to reach Health centers ,PWD feedback will be used to utilize upon creating the accessibility Plans, The goal is to produce a prioritized, costed, and regulation-compliant plan to make each health center PWD-friendly.</p>
<p>Furthermore, Oxfam might add one task which is Train Health Workers and Community Leaders on How to deal with PWD with primer focus on SRHR ,the organization is open for those who wish to share training manuals or Topics to be covered based on their Experience.</p>
<p> </p>
<h1>3.METHODOLOGY</h1>
<p>The consultant is expected to:</p>
<ul>
<li>Review Project Main Documents</li>
<li>Review the existing Construction Code and relevant national disability/inclusion policies to ensure compliance.</li>
<li>Organize and conduct at least 6Focus Group Discussions in two governorates with PWDs, in addition to KII, aiming to consult with up to 100 persons from PWD and Health Worker. The participants must represent a diverse range of disabilities, including but not limited to:
<ol>
<li>Physical/Mobility impairments (wheelchair users, crutch users).</li>
<li>Visual impairments.</li>
<li>Hearing impairments.</li>
<li>Intellectual/psychosocial disabilities.</li>
</ol>
</li>
</ul>
<p>FGB will be conducted to highlight and understand the limitations, challenges, and risks PWDs face when accessing health centers (e.g., entrance, waiting areas, consultation rooms, bathrooms, and signage).</p>
<p>Conduct FGDs with Health Workers to identify their Training Gaps and Misconceptions</p>
<ul>
<li>Visit each of the 2-3 health centers provided by the Oxfam to conduct physical inspections.</li>
<li>For each health center, develop a detailed clear accessibility plan (Slandered Requirements, Detailed description, Environmental Risks, Mitigation measure, Building Codes, etc..) that include:</li>
</ul>
<ol>
<li>A list of current barriers.</li>
<li>Recommended Materials with clear Specification (The specific type of material needed (e.g., aluminium ramps, tactile paving, grab bars, beds, Material utilize braille language, Customized leaflet and Brochures..etc)</li>
<li>Each recommended item must be explicitly referenced and linked to the specific clause/number of the national construction code/regulation (e.g., "Item: x - Regulation xxxx</li>
<li>The number of units/tools needed per center.</li>
<li>Items detailed specification with Picture of it, Approximate cost per tool and total cost for the enhancement needed for each center.</li>
<li>A summary table ranking the required modifications across all centers based on urgency, cost, and impact.</li>
</ol>
<ul>
<li>After Procuring item conduct a final visit to ensure the items are utilized in the write way, and have Pics of Before and After</li>
<li> Consultant might be requested to Train up to 100 persons from the Health Worker and the Local Communities on the Disability Etiquette, SRHR for PWD (Training should Take into consideration calculating the percentage of Knowledge gain, the satisfaction of the Trainees and the Changes of attitude participants reached after receiving the Trainings)</li>
</ul>
<p> </p>
<p> </p>
<h2>Planned timeline</h2>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>Activity / Milestone</strong></p>
</td>
<td >
<p><strong>Outputs or Deliverables</strong></p>
</td>
<td >
<p><strong>Estimated days</strong></p>
</td>
<td >
<p><strong>Timeline</strong></p>
</td>
</tr>
<tr>
<td >
<p><em>Kick-off meeting</em></p>
</td>
<td >
<p>Agree on main points of the assignment</p>
</td>
<td >
<p>Half day</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Inception Report</p>
</td>
<td >
<p>Review Project Documents provide inception report that include</p>
<p>Methodology including and not limited to, ways of Mapping and Reaching for Targeted Groups, stakeholder Names if available.</p>
<p>FGD/KII questions, Approach for Accessibility plan,</p>
<p>Manual and pre-post-test for the Training Manual</p>
</td>
<td >
<p>1-3</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Conducting FGDs with PWDs</p>
<p> </p>
</td>
<td >
<p>Mobilize and Conduct FGD, KII in the Targeted Location, prepare detailed Report /Action plan for the Sessions</p>
</td>
<td >
<p>4-11</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Site Visits (Health Centers)</p>
<p> </p>
</td>
<td >
<p>Visit each of the Location as provided by Oxfam to conduct the requested Accessibility Assessment</p>
</td>
<td >
<p>11-14</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Accessibility Plan</p>
</td>
<td >
<p>Full accessibility plan per Center highlights main items to be procured to make the center adequate for PWD Using with clear specification and cost per item, along with being linked to the Construction code as per the national code and approved by Civil defines</p>
</td>
<td >
<p>15-22</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Training-Might be requested from the Consultant</p>
</td>
<td >
<p>Train 100 Health Worker and members of the local community on how to deal with PWD</p>
<p>Deliver final report with attendance sheets, training agenda, pre-post-test, and report on</p>
<p>the satisfaction of the trainee’s knowledge gain</p>
<p>Attitude change in relation to PWD rights for SRHR</p>
<p> </p>
<p>Exact Participant for the Training will be identified by Oxfam</p>
</td>
<td >
<p>10-30</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Incorporation of Feedback & Final Report</p>
<p> </p>
</td>
<td >
<p>Final Report</p>
</td>
<td >
<p>31-40</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Last Visit</p>
</td>
<td >
<p>Upon finalizing the procurement and the Installation of the needed items</p>
</td>
<td >
<p> </p>
</td>
<td >
<p>TBD</p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<h1>4.TIMEFRAME AND PAYMENT SCHEDULE Remuneration is based on submission of final deliverables according to the schedule below.</h1>
<table align="center" border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>No.</strong></p>
</td>
<td >
<p><strong>Deliverables or Documents to be delivered</strong></p>
</td>
<td >
<p><strong>Estimated Dates</strong></p>
</td>
<td >
<p><strong>% Payment</strong></p>
</td>
</tr>
<tr>
<td >
<p>1</p>
</td>
<td >
<p><strong>DELIVERABLE 1</strong></p>
<p>FGD Reports</p>
</td>
<td >
<p> </p>
</td>
<td >
<p>25%</p>
</td>
</tr>
<tr>
<td >
<p>2</p>
</td>
<td >
<p><strong>DELIVERABLE 2</strong></p>
<p>Accessibility Plan</p>
</td>
<td >
<p> </p>
</td>
<td >
<p>25%</p>
</td>
</tr>
<tr>
<td >
<p>3</p>
</td>
<td >
<p><strong>DELIVERABLE 3</strong></p>
<p>Final Report</p>
</td>
<td >
<p> </p>
</td>
<td >
<p>35%</p>
</td>
</tr>
<tr>
<td >
<p>3</p>
</td>
<td >
<p><strong>DELIVERABLE 3</strong></p>
<p>Last Visit</p>
</td>
<td >
<p> </p>
</td>
<td >
<p>15%</p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>TOTAL</strong></p>
</td>
<td >
<p> </p>
</td>
<td >
<p><strong>100%</strong></p>
</td>
</tr>
</tbody>
</table>
<div >
Four Seasons Hotel Riyadh
Jordan - Amman
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>Senior Sales Manager</h4>
<h4>About the role</h4>
<p>As a key member of the Commercial Team, the Senior Sales Manager is responsible for driving the hotel's commercial success through strategic account management, new business development, and proactive sales initiatives. The role focuses on strengthening client relationships, identifying opportunities across Group and Free Independent Traveler (FIT) segments, and executing sales strategies that contribute to the hotel's overall commercial objectives, strategic direction, revenue growth, market share expansion, and long-term business success.</p>
<p>Working closely with the Director of Sales and the Commercial Director, the Senior Sales Manager contributes to the development and execution of the Sales & Marketing Plan while ensuring that sales activities are aligned with client needs and the hotel's business objectives.</p>
<h4>What you will do</h4>
<ul>
<li>Develop and maintain strong professional relationships with clients and hotel guests, while actively managing sales calls, client visits, and account development activities.</li>
<li>Prospect and secure new business opportunities in accordance with the objectives established in the Marketing Plan.</li>
<li>Identify and develop new accounts and market segments to expand the hotel's business opportunities.</li>
<li>Ensure that sales activities, key accounts, and bookings are focused on maximizing revenue per available room, customer retention, and new business development through alternative channels.</li>
<li>Follow up on all leads and maintain strong relationships with Worldwide Sales Offices (WSOs) and other Four Seasons Hotels.</li>
<li>Review market analysis to identify client needs, occupancy potential, desired rates, and business opportunities.</li>
<li>Develop and coordinate an effective sales call plan for accounts within assigned market areas, ensuring timely follow-up and appropriate action.</li>
<li>Coordinate with other Department Heads to ensure a high level of guest and group satisfaction.</li>
<li>Engage with in-house guests to build goodwill, encourage repeat bookings, and generate referrals to other Four Seasons Hotels.</li>
<li>Provide input on the local segment of the Marketing Plan and budget.</li>
<li>Negotiate with clients to achieve maximum revenue and profitability while meeting client needs.</li>
<li>Prepare and maintain permanent files for all groups and FIT contacts in accordance with established procedures.</li>
<li>Assist the Director of Sales in reporting and evaluating results against planned objectives, taking appropriate action to maximize sales and address need periods.</li>
<li>Monitor account performance and identify opportunities to strengthen business relationships and increase revenue.</li>
<li>Support the implementation of sales strategies and initiatives that contribute to the hotel's overall commercial objectives.</li>
<li>Maintain accurate and up-to-date account information, sales activities, and business opportunities in accordance with hotel procedures.</li>
<li>Perform other tasks and projects as assigned by hotel management.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>A Bachelor's Degree or Diploma in Business Administration, Hospitality Management, Sales, Marketing, or a related field.</li>
<li>A minimum of four years of experience in a Sales Manager position, preferably within the luxury hospitality industry.</li>
<li>Excellent verbal communication skills in both Arabic and English.</li>
<li>Strong attention to detail.</li>
<li>A self-motivated, dynamic, and results-oriented professional with strong business acumen.</li>
<li>An excellent team player who builds positive working relationships and contributes effectively to team objectives.</li>
<li>Good knowledge of Opera is an added advantage.</li>
<li>Strong negotiation, communication, and relationship-building skills.</li>
<li>Proven ability to develop business opportunities and maintain long-term client relationships.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary and comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</li>
<li>Recognition programs and employee wellness initiatives.</li>
</ul>
<h4>Schedule & hours</h4>
<ul>
<li>Full time job.</li>
<li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li>
</ul></p><p></p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>Senior Sales Manager</b></p><br><br><p><b>About the Role</b></p><br><br><p>As a key member of the Commercial Team, the Senior Sales Manager is responsible for driving the hotel's commercial success through strategic account management, new business development, and proactive sales initiatives. The role focuses on strengthening client relationships, identifying opportunities across Group and Free Independent Traveler (FIT) segments, and executing sales strategies that contribute to the hotel's overall commercial objectives, strategic direction, revenue growth, market share expansion, and long-term business success.</p><br><br><p>Working closely with the Director of Sales and the Commercial Director, the Senior Sales Manager contributes to the development and execution of the Sales & Marketing Plan while ensuring that sales activities are aligned with client needs and the hotel's business objectives.</p><br><br><p><b>What You Will Do</b></p><br><br><p>· Develop and maintain strong professional relationships with clients and hotel guests, while actively managing sales calls, client visits, and account development activities.</p><br><br><p>· Prospect and secure new business opportunities in accordance with the objectives established in the Marketing Plan.</p><br><br><p>· Identify and develop new accounts and market segments to expand the hotel's business opportunities.</p><br><br><p>· Ensure that sales activities, key accounts, and bookings are focused on maximizing revenue per available room, customer retention, and new business development through alternative channels.</p><br><br><p>· Follow up on all leads and maintain strong relationships with Worldwide Sales Offices (WSOs) and other Four Seasons Hotels.</p><br><br><p>· Review market analysis to identify client needs, occupancy potential, desired rates, and business opportunities.</p><br><br><p>· Develop and coordinate an effective sales call plan for accounts within assigned market areas, ensuring timely follow-up and appropriate action.</p><br><br><p>· Coordinate with other Department Heads to ensure a high level of guest and group satisfaction.</p><br><br><p>· Engage with in-house guests to build goodwill, encourage repeat bookings, and generate referrals to other Four Seasons Hotels.</p><br><br><p>· Provide input on the local segment of the Marketing Plan and budget.</p><br><br><p>· Negotiate with clients to achieve maximum revenue and profitability while meeting client needs.</p><br><br><p>· Prepare and maintain permanent files for all groups and FIT contacts in accordance with established procedures.</p><br><br><p>· Assist the Director of Sales in reporting and evaluating results against planned objectives, taking appropriate action to maximize sales and address need periods.</p><br><br><p>· Monitor account performance and identify opportunities to strengthen business relationships and increase revenue.</p><br><br><p>· Support the implementation of sales strategies and initiatives that contribute to the hotel's overall commercial objectives.</p><br><br><p>· Maintain accurate and up-to-date account information, sales activities, and business opportunities in accordance with hotel procedures.</p><br><br><p>· Perform other tasks and projects as assigned by hotel management.</p><br><br><p><b>What You Bring</b></p><br><br><p>· A Bachelor's Degree or Diploma in Business Administration, Hospitality Management, Sales, Marketing, or a related field.</p><br><br><p>· A minimum of four years of experience in a Sales Manager position, preferably within the luxury hospitality industry.</p><br><br><p>· Excellent verbal communication skills in both Arabic and English.</p><br><br><p>· Strong attention to detail.</p><br><br><p>· A self-motivated, dynamic, and results-oriented professional with strong business acumen.</p><br><br><p>· An excellent team player who builds positive working relationships and contributes effectively to team objectives.</p><br><br><p>· Good knowledge of Opera is an added advantage.</p><br><br><p>· Strong negotiation, communication, and relationship-building skills.</p><br><br><p>· Proven ability to develop business opportunities and maintain long-term client relationships.</p><br><br><p><b>What We Offer</b></p><br><br><p>· Competitive salary and comprehensive benefits package.</p><br><br><p>· Excellent training and development opportunities.</p><br><br><p>· Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</p><br><br><p>· Recognition programs and employee wellness initiatives.</p><br><br><p><b>Schedule & Hours</b></p><br><br><p>· Full time Job.</p><br><br><p>· Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p><br><br><br><br><br><br><br><br><br> </div>
Jordan - Amman
<p>POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
Médecins Sans Frontières
Jordan - Amman
<h2 >RECRUITMENT<span > </span><span >NOTICE</span></h2>
<h3 ><span >INTERNAL<span > </span>&<span > </span><span >EXTERNAL</span></span></h3>
<p class="MsoBodyText" ><span >The<span > </span>French<span > </span>section<span > </span>of<span > </span>Médecins<span > </span>Sans<span > </span>Frontières<span > </span>is<span > </span>recruiting<span > </span>for<span > </span>its<span > </span>project<span > </span>in<span > </span><b><span >Amman</span></b></span></p>
<p class="MsoBodyText" ><b><span ><span> </span>Maxillofacial Surgical Assistant/Specialized Dentist – Daily Worker pool <span ><span> </span></span></span></b></p>
<h3 ><strong><span >CONTEXT</span></strong><span ></span></h3>
<p class="MsoBodyText" >Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. <b>For more information, visit our Arabic website</b>, <a href="http://www.msf-me.org/"><span >www.msf-me.org</span></a><u><span >.</span></u></p>
<p class="MsoBodyText" > </p>
<p class="MsoBodyText" >Médecins Sans Frontières is running a reconstructive surgery program in Amman, which opened in 2006, is giving access to reconstructive surgery (orthopedic, plastic, and maxillo-facial) to war-wounded people providing comprehensive health care, MSF aims at identifying and referring patients from neighboring countries (Iraq, Yemen, Syria, and other countries with conflicts) then ensuring their medical follow-up after <span >discharge.</span></p>
<p class="MsoBodyText" > </p>
<p class="MsoNormal" >Médecins<span > </span>Sans<span > </span>Frontières<span > </span>Reconstructive<span > </span>Surgery<span > </span><span >in Amman </span>are<span > </span>seeking<span > </span>a <b><span >(1)<span > <span> </span>70% Maxillofacial Surgical Assistant – 30% Specialized Dentist</span> for Daily Worker Pool.</span></b><span ></span></p>
<p class="MsoNormal" > </p>
<h3 ><strong>DIMENSION OF POST</strong><span ></span></h3>
<p class="MsoBodyText" >The Reconstructive Surgery Hospital provides specialized surgical and rehabilitation care, with an average of 550 admissions and over 1,000 surgeries annually. The facility has 72 surgical beds and 126 rehabilitation beds, as well as two operating theatres dedicated to orthopedic, maxillofacial, and plastic reconstructive surgeries. The hospital also includes an outpatient department (OPD) providing an average of 550 consultations per month, physiotherapy and psychosocial support services, and Antimicrobial Resistance (AMR) activities, including Antimicrobial Stewardship, Infection Prevention and Control (IPC), and a microbiology laboratory.</p>
<p class="MsoBodyText" > </p>
<h3 ><strong>MAIN PRUPOSE</strong><span ></span></h3>
<p class="MsoBodyText" >To provide specialized dental and prosthodontic care to specific selected SRH patients and caretakers according to adapted and updated medical and surgical knowledge, MSF protocols, values and universal hygiene standards to improve their health conditions.</p>
<p class="MsoNormal" > <strong><span >ACCOUNTABILITIES</span></strong></p>
<ul>
<li>Assure outpatient and inpatient surgical and dental consultations, providing the necessary treatment following updated MSF protocols, and EBM medicine.</li>
<li>Ensure the patient and/or his/her family are informed and understand their dental/ maxillofacial surgical status and provide accurate explanations about the treatment plan to be followed.</li>
<li>Closely follow up the IPD and OPD patient’s evolution, through daily visits and accurate documentation (EMR)</li>
<li>Check and control the rational distribution of medicines and equipment under his/her responsibility and take care of the quality, disinfection and sterilization of the medical material. Assure general compliance with standing hygiene standards.</li>
<li>Participate in the collection and analysis of epidemiological data, checking its validity and informing the line manager or the medical director about any problem or complication of the patients’ surgeries, medical errors and monitors the proper functioning of the department, equipment or material.</li>
<li>Ensure ongoing training of the medical multidisciplinary team to optimize the quality of care.</li>
<li>Knows and ensures all MSF dental/ surgical protocols are followed and implemented, checking universal precautions are always followed, reducing bio-hazard risks and improving infection control.</li>
<li>Ensures professional confidentiality is respected.</li>
</ul>
<h3><strong>CONTEXT SPECIFIC ACCOUNTABILITIES</strong></h3>
<h3><strong >Scope of responsibilities</strong></h3>
<ul>
<li>Apply dental/ maxillofacial surgical knowledge and skills to diagnose, treat and assure preventive activities.</li>
<li>To be the focal point, under maxillofacial surgeons’ supervision, for patients, medical and nursing teams, regarding surgical-related issues; from admission to discharge.</li>
<li>Assure a colaborative work with the MDs and nursing team, through effective and daily communication as information-sharing is key to assure the patient’s continuity of care.</li>
<li>To assist the maxillofacial surgeon in the examination, preparation, operation and follow up of the patient in the OPD, ward and OT.</li>
<li>To provide dental services to RSH patients and caretakers: through dental clinics, dental room activities, and OT services.</li>
<li>Assure a close and accurate follow-up of the externally referred patients, regulating the cooperation and between RSH and the specialized external dentist.</li>
</ul>
<h3><strong >Maxillofacial Surgical assistant (70%):</strong></h3>
<p>By assisting the maxillofacial surgeon in the provision of specialized care in the OPD, IPD and OT, assure the continuity of care for maxillofacial patients. Coordinate with other teams (nursing, medical and surgical), to ensure patients’ safety and close follow up of their evolution, with emphasis on longer length of stay (LOS) patients as per hospital criteria. Assure accurate documentation of patient’s initial surgical assessment, OPD surgical progress notes, orders and discharge (TRM), including the external services (e.g., OPG panoramic x-ray, MRI, CT scan, and prosthetic eye), and external referrals.</p>
<p><strong>OPD:</strong></p>
<ul>
<li>Follow up each MF patient’s treatment plan and outcome. Explain to the patient the surgical plan, the type of operations to be done, the schedule, and collect his/her consent.</li>
<li>Leads the maxillofacial OPD clinic when the surgeon is missing.</li>
<li>Under the supervision of the of the maxillofacial surgeon, communicates with the RSH team the identified needs for MF patients on dressing, physiotherapy, mental health, and refers patient to medical specialist or other practitioners / specialty when necessary.</li>
</ul>
<p><strong>OT:</strong></p>
<ul>
<li>Ensures proper preparation of patients before the surgery, verify the OT schedule and the patients order on the operating list, and keeps the register updated.</li>
<li>Verifies of special equipment and material are available before the surgery, reports on any broken or malfunctioning equipment.</li>
<li>Assists the maxillofacial surgeon on all surgeries, does, directs or supervises the dressings after surgical procedure</li>
<li>Monitors the application of hygiene protocols in OT (decontamination, sterilization, cleaning, etc).</li>
<li>Follows MSF Infection Control guidelines and participate in surgical sampling in OT in coordination with microbiology lab team.</li>
</ul>
<p><strong>Ward</strong></p>
<ul>
<li>Participates in maxillofacial surgical rounds with the medical and nursing teams. Leads the maxillofacial round when the surgeon is missing.</li>
<li>Immediate post-operative evaluation and follow-up by visiting the patients on days 0,1,2,3, ensuring quality of care, and handover to the medical team</li>
<li>Answers any surgical-related issues and complaints in the ward, under surgeons’ supervision, participates, and communicates with the nursing team on the needed dressing.</li>
<li>Communicate with the physical therapy department about the physiotherapy need, under the supervision of the maxillofacial surgeon.</li>
<li>Organizes patient discharge from surgical ward to the RC/hotel with clear EMR written recommendations and instructions for OPD staff.</li>
</ul>
<h3 ><strong >Specialized Dentist (30%):</strong></h3>
<ul>
<li><strong>Participation in the validation committee</strong>: In coordination with the maxillofacial surgeon and according to admission criteria, selects patients in need of dental care from the files received from Medical Liaison Officers, set the treatment plan, surgery complexity, and length of stay needed.</li>
<li><strong>OPD</strong>: runs the dental clinics for patients and caretakers, twice per week.</li>
<li><strong>Dental room and OT</strong>: perform dental procedures according to the internal policy of RSH.</li>
<li><strong>External referrals</strong>: Responsible for the accurate and close follow up of the patients and treatment plan of the external oral surgeon, including EMR documentation of the final medical report.</li>
<li><strong>Follow up meeting </strong>provides regular and clear updates on the patients referred regarding the procedure needed, technical update, needed time for the procedure, and reports any difficulties or missing sessions.</li>
<li><strong>Reporting</strong>: responsible for elaborating a monthly report summarizing the dental activities focusing on number of dental appointments, dental procedures specifying different types, number of patients referred to the external dentist, and number of active patients under the care of the external dentist.</li>
</ul>
<h3><strong><u>Other duties:</u></strong></h3>
<ul>
<li>Coordinates with all medical and nursing teams (including Physiotherapy and Antibiotic stewardship) on patients’ treatment plan.</li>
<li>Participates in patient care related meetings: e.g., morbidity and mortality meetings, incident report, patient successful story, and case reviews.</li>
<li>Provides medical report on request. Ensure information exchange regarding his/her duty.</li>
<li>Participate, when requested by the direct line manager, in related patient center care activities (e.g., patient educational group, patient center care meeting).</li>
<li>Supports when needed, to patients’ complaint mechanism related to the maxillofacial and dental care.</li>
<li>In cases of emergency requiring surgical expertise, being available to answer MDs requests during night and weekend shifts.</li>
<li>Participate in regular meetings, to discuss management topics as well as surgical strategy.</li>
</ul>
<h3><strong>WORKING HOURS</strong></h3>
<ul>
<li>Office hours</li>
<li>Nights and weekend call in case of emergency needs related to surgical issues</li>
<li>May need to come for urgent operations.</li>
</ul>
<h3 ><strong><span >PROFILE</span></strong><span ></span></h3>
<p class="MsoNormal" > </p>
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" width="100%">
<tbody>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Education</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span>Dentist diploma or degree is required</span></p>
</td>
</tr>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Experience</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><a name="_Hlk81904198"><span >3 - 5 years’ experience in dental, maxillofacial surgery</span></a></p>
<p class="MsoNormal" ><span ><span><span > </span></span></span><span >A specialty in dental care is required </span></p>
</td>
</tr>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Languages</span></b><span lang="EN-GB"><span> </span></span></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span>Arabic and English are required</span></p>
</td>
</tr>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Knowledge</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span>Essential computer literacy (word, excel, electronic medical record)</span></p>
</td>
</tr>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Competencies</span></b></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span lang="FR-CH" >Teamwork</span></p>
<p class="MsoNormal" ><span lang="FR-CH" >Commitment</span></p>
<p class="MsoNormal" ><span lang="FR-CH" >Flexibility</span></p>
<p class="MsoNormal" ><span lang="FR-CH" >Diplomacy</span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" ><b><span> </span></b></p>
<p class="MsoNormal" ><b><span><span> </span>WORK LOCATION</span></b><span>: Amman, at Al Mowasah hospital.</span></p>
<p class="MsoNormal" ><b><span><span> </span>CONTRACT</span></b><span>:</span><span> 6 months on 100% contract, renewable, with 3 months’ trial period in the first contract.</span></p>
<p class="MsoNormal" ><b><span><span> </span>START DATE: </span></b><span>September - October 2026</span><b><span dir="RTL" lang="AR-JO"></span></b></p>
<p class="MsoBodyText" ><span> </span></p>
<p class="MsoBodyText" ><span>Interested<span > </span>applicants<span > </span>should<span > </span>submit<span > </span>their<span > </span><b>application<span > </span>in<span > </span>English<span > </span></b>containing<span > </span>curriculum<span > </span>vitae<span > </span>no<span > </span>later<span > </span>than <b>11<sup>th</sup> September 2026</b> to the <u><span >Akhtaboot website</span></u></span></p>
<h2 ><span >Only<span > </span>candidates<span > </span>meeting<span > </span>the<span > </span>requirements<span > </span>will<span > </span>be<span > </span>called<span > </span>through<span > </span>their<span > </span><span >addresses</span></span></h2>
<p class="MsoBodyText" ><b><span > </span></b></p>
<p class="MsoBodyText" >Notice: No monetary transactions, neither demands of favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse the<span > </span>hiring of a candidate having benefitted from such acts. All illicit demands of these types may be pursued through the judicial system.</p>
<p class="MsoBodyText" > </p>
<p class="MsoBodyText" >Médecins Sans Frontières is committed to safeguarding and promoting the welfare of the people we serve and our staff. MSF has zero tolerance for sexual exploitation and abuse, harassment, and abuse of power. All selected candidates will be subject to reference checks.</p>
<p> </p>
<h3><span ></span></h3>
Client of United Nation careers
Jordan - Amman
<p>The primary objective of this assignment is to support the ESCWA Technology Centre (ETC) in the planning, coordination and implementation of the Arab SMEs Summit (ASMES) 2026 and other ETC events and programmes. The Individual Contractor will support stakeholder engagement, coordination of the ASMES website and mobile application, management of participant information in English and Arabic, organization of pitching sessions, investor engagement, coaching and mentoring activities, partnership and Memoranda of Understanding (MoU) events, as well as reporting, communications and programme coordination functions to ensure the successful delivery of ASMES 2026 and related ETC initiatives.</p><p>The ESCWA Technology Centre (ETC) is preparing for the Arab SMEs Summit (ASMES) 2026, a flagship regional event that will bring together entrepreneurs, SMEs, policymakers, development partners, private sector representatives, innovation ecosystem actors and support organizations from across the Arab region. The Summit will serve as a platform for showcasing entrepreneurship, innovation, digital transformation initiatives, SME success stories and strategic partnerships. To support the successful delivery of ASMES 2026 and other ETC events and programmes, ETC seeks an Individual Contractor to provide administrative, coordination and programme support. The Contractor will support the management and coordination of the ASMES 2026 website and mobile application, pitching sessions, investor engagement activities, coaching and mentoring programmes, partnership and Memoranda of Understanding (MoU) activities, stakeholder engagement, reporting and other programme coordination functions to ensure the smooth and professional execution of ETC activities. The IC will work under the supervision of the Executive Director of the ESCWA Technology Centre (ETC).</p><p>In particular, the Project Coordinator will be tasked to do the following:</p><ul><li>Coordinate the management and updating of the ASMES 2026 website, including liaising with relevant stakeholders to collect, review and organize information related to different categories of participants; ensuring the timely publication, accuracy and completeness of participant profiles and related content in both English and Arabic; and coordinating with service providers to support website functionality, content updates and user experience.</li><li>Support the implementation and management of the ASMES 2026 mobile application, including testing, launch activities, user training, participant support, coordination with service providers, and monitoring the utilization and performance of application features.</li><li>Coordinate Summit pitching sessions and innovation showcases by liaising with participating SMEs and startups, collecting presentations and supporting materials, coordinating schedules and communications, and supporting the smooth delivery of pitching activities.</li><li>Coordinate the planning and implementation of Memoranda of Understanding (MoU) signing ceremonies, partnership announcements and related networking activities, including stakeholder engagement, preparation of event materials, communication support and visibility activities.</li><li>Support the organization and delivery of investor engagement activities, including coordination with investors, SMEs and speakers participating in investor spotlight sessions, facilitating matchmaking opportunities, and supporting stakeholder engagement and follow-up activities.</li><li>Support the coordination of coaching and mentoring sessions by liaising with coaches, mentors and participating SMEs, managing schedules, facilitating participant engagement, and supporting the effective delivery of mentoring activities.</li><li>Support coordination among internal teams, partners, consultants and service providers, monitor progress against activity workplans, and contribute to the effective implementation of ASMES 2026 and other ETC programmes and activities.</li><li>Perform any other related administrative, coordination and programme support duties as required by the ESCWA Technology Centre.</li></ul><p>The Individual Contractor will work under the supervision of the Acting Director of the ESCWA Technology Centre.</p><p>Work Location ETC Amman</p><p>Expected duration 3 months</p><p><strong>Desired Candidate Profile</strong></p>A Bachelor s degree in Business Administration, Public Administration, Project Management, Communications, Marketing, Engineering, Information Technology, Economics, Entrepreneurship, International Development, Event Management, or a related field relevant to programme coordination, stakeholder engagement, digital innovation, entrepreneurship ecosystems, partnerships and event delivery is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 5 years of practical experience encompassing project coordination, program administration, program management assistance, and other relevant fields closely associated with the role is required. Demonstrated experience in supporting digital platforms, including testing and quality assurance activities, participant communications, user support, monitoring platform performance, and coordination with service providers is required. The ability to efficiently manage tasks, time, and resources, ensuring clear project coordination and prioritization is requried. Meticulously reviewing work to identify and correct errors or inconsistencies is desirable. Adaptability to changing tasks, roles, and responsibilities in dynamic work environments is desirable.
UN
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Work Location<br>Amman, Jordan (with flexibility for hybrid or remote work depending on operational needs)<br> Expected duration<br>Minimum 6 months; extendable up to 11 months<br> Duties and Responsibilities<br>Background The Recruitment Centre is responsible for the recruitment and management of all International Staff agency-wide. RC provides end-to-end recruitment services for international, ensuring efficient, transparent, and timely recruitment processes across the Agency. The Centre supports hiring managers, delivers recruitment advisory services, manages talent pipelines, coordinates written tests and interviews, and ensures compliance with Agency policies. To strengthen the Centre’s operational capacity and improve service delivery, the Recruitment Centre is seeking a motivated intern to support recruitment administration tasks, coordination activities, and candidate management. The intern will gain hands-on experience across recruitment workflows and systems, data management, and learning how a humanitarian organization manages its talent acquisition process. Main Responsibilities Under the overall guidance of Manager, ODC and the direct supervision of the Human Resources Officers (Recruitment) and Recruitment Associates, the intern will support the Recruitment Centre in: • Provides substantive support in the management of HR recruitment functions, ensuring compliance with the applicable (Area, International, etc.) Staff Regulations and Rules, Personnel Directives and other instructions. • Enters and reviews data and transactions related to HR services in various Human Resources Information systems such as INSPIRA, eservice etc. including supporting system improvements, configuration updates, and implementations; checks discrepancies and coordinates with other staff members as necessary for resolution; responsible for monitoring and reporting on HR statistics, monitors data entry. • Develops, maintains, and updates the relevant databases or spreadsheets and contributes to its design, as and when required; prepares, consolidates and updates relevant statistical reports as requested; monitors various records, forms and tables for accuracy and brings to the attention of the supervisor any issues that may have negative impact. • Assists in the day-to-day operations of recruitment services and activities, whether preparing Job Openings, screening of applicants, inviting for tests and interviews or participating in interviews as HR ex-officio; coordinates and follows up on all administrative arrangements including archiving, support in the applicable e-recruitment system and preparing statistical reports, among others. • Researches, extracts relevant facts, background information and practices; analyses and presents information with recommendations; and support ad hoc HR projects. • Responds, and drafts responses, to a wide range of correspondences, queries and other communications as assigned by the supervisor, uses standard word processing packages to produce a wide variety of documents and reports. • Coordinates with other Units within the Department or with other Departments, in relation to HR functions; prepares regular and ad-hoc reports, including basic translation from Arabic to English and vice versa, as and when required. • Performs office management and administrative functions in support of the centre. Learning Opportunities The intern will receive ongoing guidance, regular feedback, and mentoring from the recruitment team and will have the opportunity to: • Develop a strong understanding of recruitment processes in a large international organization. • Gain hands-on experience with end-to-end recruitment cycles, evaluation methods, and HR systems. • Strengthening skills in communication, client service delivery, data management, and HR administration. • Collaborate with HR professionals, hiring managers, and recruitment stakeholders across multiple duty stations. • Build practical knowledge of competency-based interviewing, written assessment design, and recruitment compliance frameworks.<br> Qualifications/special skills<br>Applicants must be students who are currently enrolled in, or recently graduated (within one year of start date) from: • a graduate programme (second university degree or equivalent from an accredited educational institution), or • the final year of a first university degree (minimum bachelor's level from an accredited educational institution) in Human Resources, Social Sciences, Business Administration, Public Administration, Psychology, or related fields<br> Languages<br>• Advanced English language skills is required. • Knowledge of Arabic or other UN languages is an asset.<br> Additional Information<br>Skills and Competencies • Strong organizational and administrative skills. • Attention to detail and ability to manage multiple tasks simultaneously. • Proficiency in MS Office Suite (Word, Excel, PowerPoint); familiarity with SharePoint is an asset. • Strong written and verbal communication skills. • Ability to work in a fast-paced, multicultural team environment. • Discretion and ability to handle confidential information.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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Client of Kalamntina
Jordan - Amman
<p><b>Responsibilities</b></p><p><br></p><p>Lead the design of end-to-end AI infrastructure architectures, including GPU data centers, high-performance computing (HPC) clusters, and AI compute environments.</p><p>Design high-performance networking solutions, GPU interconnects, and scalable infrastructure supporting demanding AI workloads.</p><p>Assess data center capacity, power, cooling, cabling, and physical infrastructure requirements to ensure scalability, performance, and reliability.</p><p>Design cloud, private-cloud, on-premises, and hybrid infrastructure architectures for enterprise AI workloads.</p><p>Define infrastructure requirements for large language models (LLMs), model serving, Retrieval-Augmented Generation (RAG), AI agents, and data-intensive applications.</p><p>Establish containerized deployment architectures using Docker, Kubernetes, and other relevant orchestration technologies.</p><p>Oversee DevOps and MLOps architecture, including CI/CD pipelines, infrastructure as code, automated deployments, and production monitoring.</p><p>Define production-readiness standards covering system reliability, scalability, performance optimization, disaster recovery, and incident management.</p><p>Establish infrastructure security standards covering identity and access management, network segmentation, encryption, data protection, and workload isolation.</p><p>Ensure infrastructure architectures comply with enterprise security, data residency, privacy, and regulatory requirements.</p><p>Collaborate with AI, software, data, cloud, and infrastructure engineering teams to translate application requirements into secure, scalable, and production-ready solutions.</p><p>Provide technical architecture leadership, guide engineering teams, and oversee infrastructure implementation across multiple business units and technical environments.</p><p>Lead technical discovery sessions, architecture workshops, and solution feasibility assessments with enterprise, government, data center, and technology customers.</p><p>Develop technical proposals, reference architectures, bills of materials, RFP/RFQ responses, and proof-of-concept designs.</p><p>Support business development activities by translating customer requirements into commercially viable AI infrastructure and platform solutions.</p><p>Build and maintain technical relationships with hardware manufacturers, cloud providers, hyperscalers, and technology partners.</p><p>Evaluate emerging technologies in GPU infrastructure, AI networking, cloud-native platforms, and AI deployment systems to identify new business opportunities.</p><p>Develop reusable architecture frameworks, deployment standards, and technical documentation to support consistent delivery across different client environments.</p><p><b>Qualifications</b></p><p><br></p><p>Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Network Engineering, or a related technical field.</p><p>Significant experience in infrastructure architecture, data center solutions, cloud architecture, or enterprise technology environments.</p><p>Strong understanding of AI/GPU workloads, high-performance computing, compute infrastructure, storage, and high-speed networking.</p><p>Experience designing and overseeing production cloud, private-cloud, on-premises, or hybrid infrastructure environments.</p><p>Working knowledge of Docker, Kubernetes, infrastructure as code, CI/CD, DevOps, and production observability.</p><p>Understanding of production AI infrastructure, including LLM inference, model serving, RAG, AI agents, and MLOps environments.</p><p>Knowledge of enterprise security architecture, identity management, network security, disaster recovery, and data residency requirements.</p><p>Experience translating business and technical requirements into scalable, secure, and commercially viable architecture solutions.</p><p>Strong technical leadership skills, with the ability to guide cross-functional engineering teams and oversee complex infrastructure initiatives.</p><p>Previous experience in customer-facing solution architecture, technical consulting, presales, or enterprise technology engagements.</p><p>Excellent communication, stakeholder management, analytical, and problem-solving skills.</p><p>Ability to balance technical requirements, infrastructure costs, performance, scalability, and business objectives.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Bachelor s degree in Computer Science, Computer Engineering, Information Technology, Network Engineering, or a related technical field. Significant experience in infrastructure architecture, data center solutions, cloud architecture, or enterprise technology environments. Strong understanding of AI/GPU workloads, high-performance computing, compute infrastructure, storage, and high-speed networking. Experience designing and overseeing production cloud, private-cloud, on-premises, or hybrid infrastructure environments. Working knowledge of Docker, Kubernetes, infrastructure as code, CI/CD, DevOps, and production observability. Understanding of production AI infrastructure, including LLM inference, model serving, RAG, AI agents, and MLOps environments. Knowledge of enterprise security architecture, identity management, network security, disaster recovery, and data residency requirements. Experience translating business and technical requirements into scalable, secure, and commercially viable architecture solutions. Strong technical leadership skills, with the ability to guide cross-functional engineering teams and oversee complex infrastructure initiatives. Previous experience in customer-facing solution architecture, technical consulting, presales, or enterprise technology engagements. Excellent communication, stakeholder management, analytical, and problem-solving skills. Ability to balance technical requirements, infrastructure costs, performance, scalability, and business objectives. Preferred Qualifications Experience designing AI data centers, GPU clusters, or HPC infrastructure. Familiarity with NVIDIA GPU platforms, InfiniBand, high-speed Ethernet, and large-scale AI compute deployments. Experience supporting production LLM inference, AI model serving, or enterprise AI platform deployments. Knowledge of major infrastructure and technology providers, including NVIDIA, AMD, Intel, Dell, HPE, Lenovo, Supermicro, Cisco, Arista, and leading cloud platforms. Experience developing reusable infrastructure architectures and multi-client deployment frameworks. Relevant certifications in cloud architecture, Kubernetes, NVIDIA technologies, data center infrastructure, or enterprise networking. Required Skills CI/CD Cloud Architecture DevOps Infrastructure Azure Cloud Services</p>
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