Call Center Jobs in Jordan

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p><h4>Description</h4> <p>Optimiza is seeking a skilled VOIP engineer with a focus on voice engineering to join our team. The successful candidate will be responsible for designing, implementing, and supporting voice network solutions, ensuring seamless communication and collaboration across the organization.</p> <h4>Key responsibilities:</h4> <ul> <li>Install, configure, and maintain Cisco Unified Communications Manager (CUCM) and related UC applications (Unity Connection, IM&P, CER, UCCX).</li> <li>Manage SIP trunks, dial plans, route patterns, translation rules, and call-routing logic.</li> <li>Support and configure Cisco IP phones, softphones, and video endpoints.</li> <li>Provide level 1–3 support for VoIP issues including call quality, registration failures, codec mismatches, and signaling problems.</li> <li>Troubleshoot SIP, SCCP, RTP, QoS, and network-related voice issues using tools such as RTMT, Wireshark, and Cisco logs.</li> <li>Monitor performance, resolve incidents, and perform root-cause analysis.</li> <li>Work with network teams to ensure proper QoS markings, VLAN configurations, and bandwidth provisioning for voice traffic.</li> <li>Validate end-to-end connectivity and ensure adherence to voice network best practices.</li> <li>Configure and manage Cisco voice gateways (MGCP, H.323, SIP), CUBE, and PSTN connectivity.</li> <li>Implement dial-peers, transcoding, conferencing resources, and survivability mechanisms (SRST).</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Telecommunication Engineering or any other relevant field.</li> <li>1-3 years of experience in implementing Cisco VOIP solutions.</li> <li>CCNP Collaboration preferred.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Optimiza is seeking a skilled VOIP engineer with a focus on voice engineering to join our team. The successful candidate will be responsible for designing, implementing, and supporting voice network solutions, ensuring seamless communication and collaboration across the organization.</p> <h4>Key responsibilities:</h4> <ul> <li>Install, configure, and maintain Cisco Unified Communications Manager (CUCM) and related UC applications (Unity Connection, IM&P, CER, UCCX).</li> <li>Manage SIP trunks, dial plans, route patterns, translation rules, and call-routing logic.</li> <li>Support and configure Cisco IP phones, softphones, and video endpoints.</li> <li>Provide level 1–3 support for VoIP issues including call quality, registration failures, codec mismatches, and signaling problems.</li> <li>Troubleshoot SIP, SCCP, RTP, QoS, and network-related voice issues using tools such as RTMT, Wireshark, and Cisco logs.</li> <li>Monitor performance, resolve incidents, and perform root-cause analysis.</li> <li>Work with network teams to ensure proper QoS markings, VLAN configurations, and bandwidth provisioning for voice traffic.</li> <li>Validate end-to-end connectivity and ensure adherence to voice network best practices.</li> <li>Configure and manage Cisco voice gateways (MGCP, H.323, SIP), CUBE, and PSTN connectivity.</li> <li>Implement dial-peers, transcoding, conferencing resources, and survivability mechanisms (SRST).</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Telecommunication Engineering or any other relevant field.</li> <li>1-3 years of experience in implementing Cisco VOIP solutions.</li> <li>CCNP Collaboration preferred.</li> </ul></p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest and employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security and loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents and thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary and daily activity report. Maintain confidentiality of all security, loss prevention, and property reports and documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest and employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security and loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents or thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary and daily activity report. Maintain confidentiality of all security, loss prevention, and property reports and documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest and employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security and loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents or thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary and daily activity report. Maintain confidentiality of all security, loss prevention, and property reports and documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest and employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security and loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents and thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary and daily activity report. Maintain confidentiality of all security, loss prevention, and property reports and documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest and employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security and loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents and thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary and daily activity report. Maintain confidentiality of all security, loss prevention, and property reports and documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest and employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security and loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents or thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary and daily activity report. Maintain confidentiality of all security, loss prevention, and property reports and documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p><h4>Position summary</h4> <p>Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Check quality and quantity of all stock and supplies. Requisition all supplies. Perform bottle-for-bottle liquor restock. Communicate last call at designated closing time. Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles.</p> <p>Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Obtain change required for expected business level, and keep bank secure at all times. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Anticipate and communicate replenishment needs promptly. Ensure staff is working together as a team.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>WSP in the Middle East is seeking an Engineer / Senior Engineer AV/ICT ( based in Jordan) to deliver innovative audiovisual and ICT solutions. This role plays a key part in shaping complex building and infrastructure projects across the region through cutting-edge technology. The successful candidate will be based in Jordan, with the role providing remote support across GCC countries. A Bachelor s degree in Electronics Engineering, Computer, Telecommunications, or related field. 5 10 years of experience in AV/ICT systems design and integration for large-scale projects with working experience with the following systems: Creative AV Solutions: Design and implement immersive audiovisual experiences for museums, themed attractions, and visitor centers, including projection mapping, interactive displays, and multi-sensory environments. Show Control &amp; Interactive Technologies: Specify and integrate show control systems, and synchronized lighting/audio for experiential spaces. Active Network Design: Design system architecture and specify active network components (switches, routers, wireless access points) for ICT infrastructure, ensuring scalability and security. Structured Cabling Systems: Develop layouts and specifications for fiber optic and copper cabling, patch panels, and racks. Data Center &amp; Server Rooms: Plan and design AV/ICT rooms, including power, cooling, and rack layouts. Security &amp; Surveillance Systems: Integrate CCTV, access control, intrusion detection, and related ELV systems. Unified Communications: Implement VoIP, video conferencing, and collaboration platforms integrated with AV systems. Integration with Building Systems: Ensure AV/ICT solutions interface with BMS, lighting control, and other smart building technologies. Wireless &amp; RF Systems: Design WLAN, DAS (Distributed Antenna Systems), and TETRA radio systems for large facilities. Certifications: CTS (required), CTS-D (preferred). and RCDD (preferred). Software: Strong proficiency in AutoCAD, Revit, iBwave (for Wi-Fi heatmaps), EASE for electroacoustic, and MappingMtters for projection mapping (preferred). Excellent communication and coordination skills to engage with clients and multidisciplinary teams. Ability to manage multiple projects, budgets, and timelines effectively. Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? With us, you can. Apply today. Design &amp; Integration: Develop detailed designs for AV, ICT, and security systems, including structured cabling, audiovisual technologies, and integrated building solutions. This includes creative AV design for museums, themed attractions, and experiential spaces, incorporating projection mapping, interactive displays, immersive audio systems, LED walls, and multi-sensory environments. Technical Leadership: Lead design reviews, ensure compliance with international standards, and provide technical guidance to project teams for projects in different sectors, from residential &amp; commercial TO cultural exhibits, and entertainment venues. Coordination: Collaborate with architects, Building Services engineers, and other stakeholders to ensure seamless integration of AV/ICT systems within overall project designs. Documentation: Prepare schematic diagrams, layouts, and technical specifications using tools like AutoCAD, Revit, and BIM platforms. Innovation: Stay ahead of emerging technologies and propose innovative solutions to enhance system performance and user experience.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A Bachelor s degree in Electronics Engineering, Computer, Telecommunications, or related field. 5 10 years of experience in AV/ICT systems design and integration for large-scale projects with working experience with the following systems: Creative AV Solutions: Design and implement immersive audiovisual experiences for museums, themed attractions, and visitor centers, including projection mapping, interactive displays, and multi-sensory environments. Show Control &amp; Interactive Technologies: Specify and integrate show control systems, and synchronized lighting/audio for experiential spaces. Active Network Design: Design system architecture and specify active network components (switches, routers, wireless access points) for ICT infrastructure, ensuring scalability and security. Structured Cabling Systems: Develop layouts and specifications for fiber optic and copper cabling, patch panels, and racks. Data Center &amp; Server Rooms: Plan and design AV/ICT rooms, including power, cooling, and rack layouts. Security &amp; Surveillance Systems: Integrate CCTV, access control, intrusion detection, and related ELV systems. Unified Communications: Implement VoIP, video conferencing, and collaboration platforms integrated with AV systems. Integration with Building Systems: Ensure AV/ICT solutions interface with BMS, lighting control, and other smart building technologies. Wireless &amp; RF Systems: Design WLAN, DAS (Distributed Antenna Systems), and TETRA radio systems for large facilities. Certifications: CTS (required), CTS-D (preferred). and RCDD (preferred). Software: Strong proficiency in AutoCAD, Revit, iBwave (for Wi-Fi heatmaps), EASE for electroacoustic, and MappingMtters for projection mapping (preferred). Excellent communication and coordination skills to engage with clients and multidisciplinary teams. Ability to manage multiple projects, budgets, and timelines effectively.</p><p></p></section>

<p>About Insaan Global</p><p>Insaan Global is a technology-enabled business process outsourcing company headquartered in Amman, Jordan, serving clients across North America and the Middle East. We build dedicated teams across sales, customer experience, revenue operations, back-office, and AI-powered operations for clients across various industries. Our clients get real-time visibility into how their outsourced operations perform at the agent level.</p><p>About the Role</p><p>We are hiring Inside Sales Representatives to handle inbound calls from US-based prospects who have already requested help. There is no cold-calling. Every lead comes to you warm through various marketing and lead-gen engines. You will qualify the prospect, present solutions, and close new business over the phone. Our systems are simple to use and built to help new reps ramp fast and close deals quickly. This is a full-time on-site role in our Amman office on a US-hours shift.</p><p>Responsibilities</p><ul><li>Handle inbound calls from US-based prospects (no cold-calling)</li><li>Qualify leads against defined criteria and advance them through the pipeline</li><li>Close new business or transition qualified opportunities to senior closers based on the vertical</li><li>Meet daily activity and performance metrics (dials, conversations, applications, closed deals)</li><li>Document every interaction accurately in the CRM</li><li>Attend daily training, call reviews, and team meetings</li><li>Maintain working knowledge of the verticals you support</li><li>Ability to work in-office during U.S. business hours</li></ul><p>Required Qualifications</p><ul><li>C1 or C2 English fluency (spoken and written) — non-negotiable</li><li>High school diploma or equivalent</li><li>Ability to work on-site in Amman during US-hours coverage</li><li>Comfortable using a CRM, dialer, and dual-monitor workstation</li><li>Clear phone presence and active listening skills</li><li>Reliable attendance and punctuality</li></ul><p>Compensation</p><ul><li>Base salary paid monthly</li><li>Uncapped commission on every closed deal</li><li>Performance bonuses tied to individual and team metrics</li><li>Ramp period during onboarding</li></ul><p>Benefits</p><ul><li>Health insurance</li><li>Paid time off and paid public holidays</li><li>Full Social Security Corporation (SSC) enrollment</li><li>Paid onboarding and training</li><li>Modern office in Amman with dedicated workstation, headset, and dual monitors</li><li>CRM, dialer, and AI-powered call coaching tools</li></ul><p>Growth</p><p>We promote from within. Common next roles from this seat: Senior Inside Sales Representative, Team Lead, Sales Manager, Vertical Specialist, Director of Sales.</p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>