Call Center Jobs in Jordan
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Jordan - Amman
<p><h4>Position summary</h4>
<p>Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests.</p>
<p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call maintenance or an outside service company if machines require service.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests</p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests.</p>
<p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call maintenance or an outside service company if machines require service.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
Jordan - Amman
<p> <strong>Main Purpose of Job</strong> <br>Serves as the primary point of contact and advocate for VMI/CMI customers to ensure accuracy, timeliness of execution and agreed levels of customer service and satisfaction. Responsible to efficiently managing the customer end to end replenishment process, leveraging systems and processes to consistently deliver solutions to fulfill customer demand proactively</p> <p> <br> <strong>A DAY IN THE LIFE </strong> </p> <ul> <li>Drives customer satisfaction by consistently delivering high-quality service and meeting service fulfillment measures as seen by customer lens .</li> <li>Proactive data analytics on Customer Behavior Trend and out of stock risks.</li> <li>Effective utilization of advanced planning, forecasting and replenishment techniques to drive sales and inventory levels at customer DCs taking in account inputs from Demand & Supply Planning, Sales, Customer and Service Strategy </li> <li>Generate optimized replenishment orders in Nestl or customer VMI/CMI system while balancing inventory and service goals using information such as sales history, forecast and customer / Nestle stock availability </li> <li>Collaborate with DSP & COC to manage out of stock risks and generate effective mitigation actions required (i.e. defining stock allocation rules for limited stock) </li> <li>Effectively manage replenishment end to end process leveraging data integrity reports such as sales history, forecast and stock holding within the customer Distribution Centre/Store and Nestl locations </li> <li>Analyze trends and bring relevant input into MBPC cycle Highlights opportunities for improvement by driving internal and external measurement of replenishment elements from stock holding locations (Nestl to Customer and Customer Distribution Centre to Store) </li> <li>Demonstrates effective management of the VMI/CMI technical solution, including data maintenance and alignment with Nestl and Customer systems. Develop and maintain inputs to inventory management system, including network changes, lead-times, delivery expectations and new product introductions </li> <li>Effectively optimizes distribution costs by collaborating with cross-functional business partners such Physical Logistics, Demand and Supply Planning (DSP), Transportation and Supply Chain Analytics </li> <li>Executes strategies from Operational Demand & Supply Review (OpsDSR) to ensure stock allocation based on business and customer prioritization. Embed the Customer Centricity aspect to operational meetings to support collaboration and alignment of actions to solve out of stock situations. Ensure cross functional teams have visibility on data analytics to anticipate issues, agree on mitigation actions, minimize waste and drive continuous improvements to reduce availability failures.</li> <li>Customer Interaction: Professionally engage with customers to resolve issues and concerns related to stock replenishment process and serve as the primary point of contact and advocate for VMI/CMI customers <br>Ensure right and on time information is available for Customer to manage stock related activities </li> <li>Performance management: Drive WOR and MORs with internal and external stakeholders providing visibility on key metrics: DSC, Freshness, DSA and optimization - driving alignment on the key decisions.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>2-4yrs of preferably operational experience in order fulfillment type of role in a similar market environment or trade structure. </li> <li>Additionally, operational experience in the following areas is beneficial: <br>Working for or with a customer in a collaborative environment<br>Working in other Supply Chain functions such as Physical Logistics or Sales support</li> <li>Experience in related business improvement projects</li> <li>Good Knowledge about Generating Demand, Supply Chain and Finance process for pricing</li> <li>Understanding of Logistics processes including Materials Handling e.g. picking to deliver, transport optimization, plant and transport route determination</li> <li>College/University degree required</li> <li>Basic understanding of the O2C flow and key business functions outside of the O2C stream</li> <li>Supply Chain E2E Processes and Customer Service Best Practices and solutions knowledge </li> <li>Preferred: People Management Experience/Lead a Team </li> </ul>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Sustainable Research and Development Center
Jordan - Amman
<p>SRD Center is seeking a Research / Policy Research Support Expert to support an anticipated international consultancy assignment focusing on migration governance, Africa Europe cooperation and development of a strategic policy publication. The Research Expert will work closely with the Lead Migration Governance Expert / Lead Author and will primarily support the desk-research, documentation-review, evidence-mapping and analytical stages of the assignment. The work will involve reviewing a substantial body of institutional, governmental, policy, programme and academic documentation covering approximately twenty years of regional migration cooperation. The Research Expert will help organise and synthesise evidence relating to institutional milestones, migration-policy developments, thematic priorities, achievements, lessons learned, emerging issues and future migration-governance trends. The position is fully remote.</p><p>Tasks</p><p>The Research / Policy Research Support Expert will:</p><ul><li>Support comprehensive desk research and documentation review.</li><li>Identify, collect, organise and catalogue relevant documents and evidence.</li><li>Review policy documents, ministerial declarations, action plans, institutional reports, programme documents, research studies and academic literature.</li><li>Prepare and maintain a structured document inventory and source register.</li><li>Support development and updating of an evidence matrix covering institutional, chronological and thematic developments.</li><li>Map major institutional milestones and changes in migration-policy priorities over time.</li><li>Support analysis of key migration-governance themes, including:</li><ul><li>migrant smuggling and trafficking in human beings;</li><li>return and reintegration;</li><li>legal migration and mobility;</li><li>international protection;</li><li>diaspora engagement and development.</li></ul><li>Identify evidence on key achievements, gaps, challenges, emerging issues and good or promising practices.</li><li>Review relevant geopolitical, demographic, economic, environmental and policy trends affecting migration governance.</li><li>Conduct targeted research on Africa Europe migration cooperation and relevant regional and international policy frameworks.</li><li>Prepare concise analytical summaries, background notes and briefing materials for the Lead Expert.</li><li>Support preparation of stakeholder consultation questions and background information.</li><li>Organise and synthesise information collected through remote stakeholder consultations.</li><li>Support comparison and triangulation of documentary and consultation evidence.</li><li>Conduct factual verification and source checking for draft sections of the strategic publication.</li><li>Assist the Lead Author in preparing tables, timelines, thematic summaries and evidence-based narrative sections.</li><li>Support management of references, citations, footnotes and supporting documentation.</li><li>Maintain clear and organised electronic project files and version control.</li><li>Support preparation of comment-response matrices during technical and peer-review stages.</li><li>Assist with final quality checks to ensure evidence is accurately reflected in the publication.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A university degree, preferably at postgraduate level, in migration studies, international relations, political science, public policy, international development, social sciences or a related field.</li><li>Demonstrated professional experience in policy research, migration research, international development research or a closely related area.</li><li>Experience conducting structured desk research and literature/document reviews.</li><li>Experience analysing policy, institutional and programme documentation.</li><li>Knowledge of migration governance and international migration policy.</li><li>Familiarity with migration issues affecting Africa and Europe is strongly preferred.</li><li>Knowledge of Africa Europe migration cooperation, regional migration frameworks or intergovernmental dialogue processes is an advantage.</li><li>Familiarity with one or more of the following themes is desirable:</li><ul><li>irregular migration;</li><li>migrant smuggling and trafficking;</li><li>return and reintegration;</li><li>legal migration and mobility;</li><li>international protection;</li><li>migration and development;</li><li>diaspora engagement.</li></ul><li>Strong analytical, synthesis and critical-reading abilities.</li><li>Demonstrated ability to organise large volumes of documentary evidence systematically.</li><li>Experience preparing analytical summaries, literature reviews, policy briefs, background papers or research reports.</li><li>Strong attention to detail, particularly in source verification and referencing.</li><li>Excellent written and spoken English .</li><li>Professional proficiency in French would be a significant advantage.</li><li>Strong computer skills, particularly Microsoft Word and Excel and online research tools.</li><li>Ability to work independently as part of a remote international research team.</li><li>Ability to meet short deadlines and respond efficiently to requests from the Lead Expert.</li></ul>
Sustainable Research and Development Center
Jordan - Amman
<p>SRD Center is seeking a French-Language Research and Editing Support Consultant for an anticipated international assignment focused on migration governance, Africa Europe cooperation and preparation of a strategic policy publication. The consultant will provide specialised French-language research, editorial and quality-assurance support to the Lead Migration Governance Expert and the wider research team. The role will involve reviewing French-language policy and institutional sources, supporting research concerning Francophone African partner countries, ensuring consistency between English- and French-language evidence, and reviewing or editing French-language content where required. This is a supporting position. The assignment's evaluated Lead Expert is expected to independently meet the required English and French language qualifications; therefore, this position complements rather than substitutes for the Lead Expert's bilingual capacity. The assignment will be implemented fully remotely. Tasks The French-Language Research / Editing Support Consultant will:</p><ul><li>Identify and review relevant French-language policy, governmental, institutional and research documents.</li><li>Support research on migration governance and Africa Europe cooperation, particularly relating to Francophone African countries.</li><li>Review French-language ministerial declarations, action plans, policy frameworks, meeting documents, institutional publications and other relevant sources.</li><li>Prepare concise English-language or bilingual summaries of important French-language documentation.</li><li>Support the Lead Expert in identifying evidence relating to institutional milestones, thematic developments, achievements and emerging migration-policy issues.</li><li>Assist with research on:</li><ul><li>migrant smuggling and trafficking in human beings;</li><li>return and reintegration;</li><li>legal migration and mobility;</li><li>international protection;</li><li>diaspora engagement and migration-development linkages.</li></ul><li>Support preparation and linguistic review of questions for stakeholder consultations where French is required.</li><li>Review notes or written inputs received from French-speaking stakeholders.</li><li>Assist in interpreting the meaning and policy context of French-language institutional terminology.</li><li>Develop and maintain a French-English terminology glossary for key migration-governance concepts.</li><li>Review French-language sections, summaries or other deliverables where required.</li><li>Edit French-language text for grammar, clarity, accuracy, consistency and professional policy style.</li><li>Check consistency of terminology and meaning between English and French versions of key content.</li><li>Support factual and linguistic verification of quotations, titles, institutional names and policy terminology.</li><li>Review translations to ensure that technical migration-governance concepts are conveyed accurately.</li><li>Support the final editorial and quality-assurance process.</li><li>Coordinate closely with the Lead Author, Research Support Expert and other members of the assignment team.</li><li>Maintain confidentiality and ensure careful handling of project documentation and stakeholder information.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A university degree in migration studies, international relations, political science, public policy, translation, languages, international development, social sciences or another relevant field.</li><li>Demonstrated experience in professional research, policy analysis, editing or technical writing.</li><li>Excellent command of French, preferably at native or near-native professional level, including advanced writing and editing ability.</li><li>Very good command of English, including the ability to work effectively with English-language research and policy documents.</li><li>Demonstrated experience editing or quality-assuring policy, analytical, research or international-development documents in French.</li><li>Knowledge of migration governance and migration policy is strongly preferred.</li><li>Familiarity with migration issues and institutional contexts in Francophone Africa is a strong advantage.</li><li>Familiarity with Africa Europe migration cooperation or regional migration-policy processes is desirable.</li><li>Experience reviewing governmental, intergovernmental or international-organisation documents.</li><li>Strong research and analytical skills.</li><li>Excellent attention to terminology, nuance, factual accuracy and consistency.</li><li>Ability to translate or summarise complex policy concepts accurately between French and English.</li><li>Familiarity with migration terminology relating to return and reintegration, legal migration, protection, trafficking/smuggling, diaspora and development is an advantage.</li><li>Experience working with international organisations, government institutions, research organisations or international development projects is desirable.</li><li>Ability to work independently and remotely while coordinating effectively with an international team.</li><li>Strong organisational skills and ability to work within short review and publication deadlines.</li></ul>
Sustainable Research and Development Center
Jordan - Amman
<p>SRD Center is seeking a highly qualified Team Leader / Senior Evaluation Expert to lead the final evaluation of a multi-year education sector system-strengthening programme in Jordan. The assignment will assess programme performance, achievements, challenges, sustainability, institutionalization, and lessons learned, with particular attention to education sector planning and policy, monitoring and evaluation, evidence-based decision-making, education data systems, institutional capacity development, governance, coordination, gender equality and inclusion, education financing, and crisis-sensitive planning. The evaluation will apply a mixed-method, theory-based and utilization-focused approach involving desk review, stakeholder consultations, key informant interviews, focus group discussions, qualitative and quantitative analysis, triangulation, and preparation of evaluation reports and presentations. The Team Leader will have overall responsibility for the technical quality of the evaluation and will lead the evaluation methodology, fieldwork, analysis, reporting, stakeholder engagement, and coordination of the evaluation team.</p><p>Tasks</p><p>The Team Leader will be responsible for:</p><ul><li>Providing overall technical leadership and management of the evaluation.</li><li>Leading the development and refinement of the evaluation methodology and approach.</li><li>Reviewing programme documents, strategies, results frameworks, monitoring data, previous evaluations, studies, and relevant policy documents.</li><li>Leading preparation of the inception report, including the evaluation matrix, reconstructed Theory of Change, stakeholder mapping, sampling approach, data collection tools, and detailed workplan.</li><li>Supervising and coordinating the work of the evaluation team.</li><li>Allocating responsibilities among team members and ensuring consistency across all evaluation activities.</li><li>Leading key informant interviews, focus group discussions, stakeholder consultations, and other data collection activities.</li><li>Leading the in-country and field component of the evaluation.</li><li>Assessing programme relevance, coherence, effectiveness, efficiency, impact, and sustainability.</li><li>Assessing institutional and system-level changes resulting from the programme.</li><li>Examining the sustainability and institutionalization of programme-supported reforms, systems, tools, processes, and capacities.</li><li>Applying data triangulation and appropriate qualitative and quantitative analytical methods.</li><li>Applying advanced evaluation approaches, where appropriate, including contribution analysis and/or outcome harvesting.</li><li>Identifying achievements, challenges, unintended results, good practices, and lessons learned.</li><li>Developing strategic, prioritized, practical, and actionable recommendations.</li><li>Leading presentations of preliminary and final evaluation findings to relevant stakeholders.</li><li>Leading preparation of the draft and final evaluation reports and recommendations matrix.</li><li>Ensuring that comments and feedback received during the review process are appropriately addressed.</li><li>Ensuring compliance with recognized evaluation quality standards and ethical principles.</li><li>Ensuring integration of gender equality, inclusion, human rights, confidentiality, cultural sensitivity, and do no harm principles throughout the evaluation.</li><li>Ensuring timely and high-quality completion of all deliverables.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A Master s degree or equivalent in Education, Social Sciences, International Development, Public Policy, Evaluation, or another relevant discipline.</li><li>At least 8 years of progressively responsible professional experience in programme evaluation, research, or analytical studies, preferably within the education sector.</li><li>Proven experience serving as Team Leader for at least two programme or project evaluations.</li><li>Demonstrated experience conducting evaluations for governments, international organizations, development partners, or similar institutions.</li><li>Strong knowledge of qualitative and quantitative evaluation methodologies.</li><li>Demonstrated experience with advanced evaluation approaches such as contribution analysis, outcome harvesting, theory-based evaluation, or similar approaches.</li><li>Strong expertise in one or more of the following areas:<ul><li>education sector planning and policy;</li><li>monitoring and evaluation;</li><li>education statistics and data systems;</li><li>EMIS and digital transformation;</li><li>education financing and budgeting;</li><li>institutional capacity development;</li><li>governance and partnership coordination;</li><li>gender equality and inclusion;</li><li>crisis-sensitive education planning.</li></ul></li><li>Excellent analytical, facilitation, stakeholder engagement, and report-writing skills.</li><li>Excellent command of English.</li><li>Willingness and ability to undertake travel and fieldwork within Jordan as required.</li><li>Knowledge of international evaluation norms, standards, ethics, human rights, gender equality, and evaluation quality assurance is highly desirable.</li><li>Previous experience in Jordan and/or the Middle East region is an advantage.</li></ul><p>Candidates must be independent from the programme being evaluated and should disclose any previous involvement that could represent an actual or perceived conflict of interest.</p>
Sustainable Research and Development Center
Jordan - Amman
<p>SRD Center is seeking a qualified Evaluation Specialist to join a multidisciplinary team conducting the final evaluation of a multi-year education sector system-strengthening programme in Jordan. The assignment will examine programme performance and results across areas including education sector policy and planning, monitoring and evaluation, institutional strengthening, education data and statistics, evidence-based decision-making, governance and coordination, education financing, gender equality and inclusion, digital transformation, and crisis-sensitive planning. The Evaluation Specialist will work closely with the Team Leader and other team members and will contribute to evaluation design, desk review, data collection, stakeholder consultations, analysis, triangulation, reporting, and development of recommendations. Tasks The Evaluation Specialist will be responsible for: • Contributing to the development of the evaluation methodology and technical approach. • Supporting preparation of the inception report, evaluation matrix, stakeholder mapping, consultation plan, sampling approach, data collection instruments, and workplan. • Conducting a detailed desk review of programme documentation, strategies, policies, reports, monitoring information, previous evaluations, and technical outputs. • Reviewing the programme Theory of Change and results framework. • Conducting key informant interviews, focus group discussions, stakeholder consultations, and other data collection activities. • Supporting qualitative and quantitative data collection and analysis. • Participating in consultations with government institutions, education sector stakeholders, development partners, programme personnel, and beneficiaries. • Assessing programme performance against the evaluation criteria of relevance, coherence, effectiveness, efficiency, impact, and sustainability. • Assessing changes in institutional capacities, systems, processes, and organizational practices. • Examining the extent to which programme-supported reforms and approaches have been institutionalized and sustained. • Contributing technical analysis in areas relevant to the candidate s expertise. • Triangulating evidence from documents, interviews, focus groups, surveys, monitoring data, and other sources. • Identifying achievements, implementation challenges, good practices, lessons learned, unintended results, and factors affecting programme performance. • Contributing to the development of practical and evidence-based recommendations. • Supporting preparation and delivery of preliminary findings and validation presentations. • Drafting and reviewing sections of the draft and final evaluation reports. • Contributing to preparation of the recommendations matrix and final presentation. • Addressing comments and feedback on assigned sections and analytical areas. • Supporting the preparation and organization of datasets, consultation records, analysis files, and other evaluation documentation. • Applying ethical evaluation principles, confidentiality, informed consent, gender sensitivity, inclusion, human rights, and the do no harm principle throughout the assignment.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A Master's degree or equivalent in Education, Social Sciences, Statistics, Economics, Public Administration, Information Systems, Evaluation, or another relevant discipline.</li><li>At least 3 years of relevant professional experience in evaluation, research, assessment, analytical studies, or related assignments.</li><li>Demonstrated experience supporting evaluations through qualitative and/or quantitative data collection and analysis.</li><li>Experience working on education sector programmes, policy, institutional strengthening, or related development programmes is strongly preferred.</li><li>Technical expertise in one or more of the following areas:<ul><li>education sector planning and policy;</li><li>monitoring and evaluation;</li><li>education statistics and data analysis;</li><li>education data systems and EMIS;</li><li>digital transformation;</li><li>education financing and budgeting;</li><li>institutional capacity development;</li><li>governance and partnership coordination;</li><li>gender equality and inclusion;</li><li>crisis-sensitive education planning.</li></ul></li><li>Strong research and analytical skills.</li><li>Experience conducting interviews, focus group discussions, stakeholder consultations, and/or surveys.</li><li>Ability to synthesize qualitative and quantitative evidence into clear findings and recommendations.</li><li>Strong writing and communication skills.</li><li>Good command of English.</li><li>Ability to work effectively as part of a multidisciplinary evaluation team.</li><li>Willingness to undertake fieldwork and travel within Jordan as required.</li><li>Previous experience working with government institutions, international organizations, or development partners is an advantage.</li><li>Experience in Jordan and/or the Middle East region is an advantage.</li><li>Candidates must be independent from the programme being evaluated and should disclose any previous involvement that could represent an actual or perceived conflict of interest.</li></ul>
Luxury Collection
Jordan - Amman
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
St. Regis
Jordan - Amman
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
St. Regis
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Westin
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
CLIENT OF DOROOB HR Consulting & Recruitment
Jordan - Amman
<p>Responsibilities: Implementing the required actions related to the customers Complains & equipment s field technical Failure/Break down. Performing the integrated and multi-phased installation based on the team leader instructions. Follow up & assure PPM jobs. Follow up the factory center response to get any required technical support. Technical Support to his colleagues. Knowledge, Skills & Abilities Up to date technical knowledge. Factory level training (Company has to schedule the needed training) Can respond technically to the field problems. Capable of providing technical support to the field engineers & technicians. Capable to provide the daily activities feedback & reports to the team leader. Work under pressure. Emergency calls up to customers needs follow up & do maintenance to customer s machines anytime as top priority Requirements</p><p><strong>Desired Candidate Profile</strong></p><p>One of the Leading Healthcare Solutions providers in Jordan , looking to hire the Position : Service Engineer - Male with the following requirements : Bachelor s degree or equivalent technical qualifications in Biomedical engineering or equivalent Fresh graduated Working knowledge of MS Office, Excel Excellent in English, both speaking and writing are a must Communication and interpersonal skills Have a driving license.</p>
Doroob
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b><u><span><span>Responsibilities:</span></span></u></b><br></p><br><ol><li><span><span><span>Implementing the required actions related to the customers Complains & equipment’s field technical Failure/Break down.</span></span></span></li><li><span><span><span>Performing the integrated and multi-phased installation based on the team leader instructions.</span></span></span></li><li><span><span><span>Follow up & assure PPM jobs.</span></span></span></li><li><span><span><span>Follow up the factory center response to get any required technical support.</span></span></span></li><li><span><span><span>Technical Support to his colleagues.</span></span></span><br></li></ol><p><b><u><span><span>Knowledge, Skills & Abilities </span></span></u></b><br></p><br><ol><li><span><span>Up to date technical knowledge.</span></span><br></li><li><span><span>Factory level training (Company has to schedule the needed training)</span></span><br></li><li><span><span>Can respond technically to the field problems.</span></span><br></li><li><span><span>Capable of providing technical support to the field engineers & technicians.</span></span><br></li><li><span><span>Capable to provide the daily activities feedback & reports to the team leader.</span></span><br></li><li><span><span>Work under pressure.</span></span><br></li><li><span><span>Emergency calls up to customers’ needs – follow up & do maintenance to customer’s machines anytime as top priority </span></span><br></li></ol><br><span>Requirements<span><span><span>One of the Leading Healthcare Solutions providers in <b>Jordan</b>, looking to hire the Position :</span></span></span><br><span><span><span><span><u><b>Service Engineer</b></u></span></span></span><span><span>- Male </span></span></span><span><span>with the following requirements :</span></span><br></span><ul><li><span><span>Bachelor’s degree or equivalent technical qualifications in <b>Biomedical engineering</b> or equivalent</span></span><br></li><li><span><span><b><u>Fresh graduated</u></b></span></span><br></li><li><span><span>Working knowledge of MS Office, Excel</span></span><br></li></ul><ul><li><span><span>Excellent in English, both speaking and writing are a must</span></span><br></li><li><span><span>Communication and interpersonal skills</span></span><br></li><li><span><span><u><b>Have a driving license.</b></u></span></span><br></li></ul><br> </div>
Jordan - Amman
<p>As an Incident Management Coordinator, you will coordinate high-impact and complex incidents across SITA Global Services 5 portfolio s and customer-facing services, ensuring rapid restoration of service while minimizing business and customer impact. You will lead incident coordination activities, facilitate collaboration across technical and operational teams, manage stakeholder communications, and drive accountability throughout the incident lifecycle. The role works closely with cross-functional teams across SITA Global Services portfolios: C&DE (Communication & Data Exchange), including Network, Security and Value Added Services (VAS) Baggage Services Airport Operations Passenger Processing Border Services You will also collaborate with cross functional teams, engineering groups, service owners, suppliers, customer support organizations, and operational stakeholders to ensure service stability, operational excellence, and continual service improvement. Beyond incident coordination, the team contributes to operational governance, service quality improvement, trend analysis, post-incident reviews, problem identification, knowledge management, and continuous improvement initiatives designed to enhance service availability and customer experience across SITA's global ecosystem. Reporting to the Lead Incident Manager, you will be part of the Incident Management Team within the Digital Customer Organisation (DCO), responsible for coordinating and driving the end-to-end Incident Management process across SITA's global service portfolio. The team acts as the central point of coordination during service disruptions, ensuring incidents are assessed, prioritized, communicated, escalated, and resolved in accordance with ITIL best practices, agreed service levels, and operational governance standards. Role outcome: Incidents are controlled, communicated, escalated and documented consistently, with service restoration and customer impact at the centre of every decision.</p>
<p>Own and coordinate the end-to-end incident lifecycle, from detection and impact assessment through containment, service restoration, validation and closure, in accordance with ITIL practices, priority models, SLAs, OLAs and operational procedures. Manage high-impact and complex incidents across multiple service domains, including applications, infrastructure, networks, cloud, data centres, security and end-user technology services, maintaining operational control until stable service is confirmed. Assess business and customer impact, urgency, service criticality and operational risk, validating incident priority and initiating functional, hierarchical, Major Incident or crisis escalation when established thresholds are met. Lead incident bridges, war rooms and collaboration channels, engaging DCO teams, SGS portfolios, Service Desk, NOC, engineering teams, suppliers, service owners and Enterprise IT stakeholders to drive the fastest safe restoration of service. Establish and maintain a structured recovery plan, assigning clear owners and target times, managing dependencies and risks, constructively challenging delays and ensuring accountability across resolver teams. Serve as the central communication point throughout the incident, providing timely, accurate and business-focused updates to stakeholders, service owners, Customer Service Managers, operational leaders and senior management at agreed intervals. Maintain complete, accurate and time-stamped incident records in ServiceNow or the approved ITSM platform, documenting impact, diagnostics, actions, decisions, escalations, communications, workarounds and service-restoration evidence. Coordinate shift and regional handovers and confirm successful service restoration, ensuring continuity of ownership, clear communication of outstanding actions and risks, and validation of service stability before incident closure. Lead or support post-incident reviews and Problem Management activities, contributing timelines and evidence, identifying lessons learned, and ensuring corrective and preventive actions are assigned, tracked and integrated with Change, Knowledge and Continual Improvement processes. Monitor incident performance, trends and process quality, including recurring failures, backlog, SLA exposure, customer impact and resolution performance, while driving service improvements, strengthening operational readiness and coaching junior coordinators in Incident Management best practices.</p>
<p>ITIL Foundation certification or an equivalent recognized IT Service Management qualification. Advanced ITIL certification, such as ITIL Managing Professional, Practice Manager or Specialist, would be an advantage. Relevant technical or platform certifications, such as CCNA, CCNP, CompTIA Network+, CompTIA Security+, Microsoft Azure, AWS, ServiceNow, or comparable cloud, cybersecurity, networking and infrastructure qualifications. Experience coordinating Major Incidents, critical service outages, cybersecurity-related disruptions or business-continuity events involving multiple technical teams, suppliers, customers and senior stakeholders. Experience supporting airline, airport, aviation, travel, transport, telecommunications or other regulated and business-critical service environments. Working knowledge of aviation technology services, such as passenger processing, baggage services, airport operational systems, border-management solutions, communication platforms and aviation network services. Practical experience across one or more enterprise technology domains, including networking and telecommunications, information security, cloud and data-centre services, airport systems, passenger or baggage-processing platforms, APIs, messaging and application integration. Experience using ServiceNow across Incident, Major Incident, Problem, Change, Service Request, Knowledge and Service Level Management, including reporting, dashboards, SLA monitoring and operational performance analysis. Experience facilitating post-incident reviews, service-improvement initiatives or operational-readiness exercises, applying structured analysis techniques and supporting automation, observability, AIOps, knowledge transfer or coaching activities.</p>
<p><br></p><p><strong>Desired Candidate Profile</strong></p><p>You have 2 to 5 years of relevant experience in Incident Management, Major Incident Management, Service Desk, NOC, Command Centre, IT Operations or another customer-focused enterprise support environment. You possess a strong working knowledge of ITIL-based Incident Management, including its integration with Major Incident, Problem, Change, Event, Knowledge, Service Level and Continual Improvement practices. You have practical experience using ServiceNow or an equivalent enterprise ITSM platform to manage incidents, monitor SLAs, maintain accurate records and produce operational reports. You understand enterprise technology services, including applications, networks, cloud, data centres, infrastructure, identity, security, monitoring and end-user services, and can recognize service dependencies and operational risks. You demonstrate strong incident coordination, prioritization and escalation skills, with the ability to manage multiple assignments and maintain progress in a fast-paced, 24x7 operational environment. You communicate clearly and professionally, translating technical information into concise, business-focused updates for customers, technical teams, service owners and senior stakeholders. You apply structured analytical thinking and sound judgement to assess impact, evaluate incomplete information, challenge assumptions and support timely service-restoration decisions. You work effectively across global, multicultural and virtual teams, using collaboration, influence and constructive challenge to maintain accountability without relying on direct reporting authority. You demonstrate customer centricity, ownership, integrity, resilience and attention to detail, remaining calm and professional during high-impact or time-sensitive incidents. You hold a diploma, degree or equivalent practical experience in Computer Science, Information Technology, Electronics, Telecommunications or a related discipline. ITIL Foundation certification and experience in airline, airport, travel or other business-critical environments are desirable.</p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>
</span><p><strong><u>Job Summary / Main Purpose</u></strong></p><br> <p><span>The Medical Representative is responsible for promoting Julphar’s products and services to healthcare providers, KOLs & other key stakeholders in an assigned territory or market.</span></p><br> <p><span>The Med Rep. is working as a trusted advisor for Julphar’s customers and facilitates their buying decisions by providing therapeutic solutions that meet their needs and expectations.</span></p><br>
<p><span>The Medical Rep. is the on-ground Ambassador of the Organization and should always showcase Julphar’s core values and business ethics in every action, while maintaining the company’s image & reputation</span></p><br> <p><span>The position also requires identifying and evaluating the new customer, maintaining the loyal customer and ensuring proper implementation of Julphar CRM strategy.</span></p><br> <p><strong> Key Responsibilities:</strong></p><br>
<p><strong><u> Key Result Areas</u></strong></p><br> <ul>
<li><span>Meets or exceeds sales targets within agreed budgets and timeline</span></li>
<li><span>Develops and manages the assigned sales territory, in terms of customers, retailer and other key stakeholders</span></li>
<li><span>Implementation of Company’s sales and marketing plan in the assigned territory.</span></li>
<li><span>Implement territory coverage plan (No. of sales call & Visit frequency)</span></li>
<li><span>Delivers customer-centric activities in coordination with Line Manager</span></li>
<li><span>Maintains records system, daily reports, customer profile & marketing feedback reports.</span></li>
<li><span>Plans work schedules and weekly and monthly timetables. </span></li>
<li><span>Submits daily & monthly report and CRM reports as per country reporting system.</span></li>
<li><span>Participate and contribute in all company meetings & present the Territory snapshot </span></li>
<li><span>Drives increased revenue and profit to achieve the Company’s ambitious growth. </span></li>
<li><span>Ensure self-learning, knowledge updating, building desired skill & competency, proper interpreting of knowledge and presenting / discussing this information with health professionals.</span></li>
</ul> <p><strong><u><span>Territory Development & Strategy Implementation</span></u></strong></p><br>
<ul>
<li><span>Organizes audio-visual activities for healthcare providers as per business need in coordination Line Manager & Marketing Manager</span></li>
<li><span>Responsible for keeping up-to-date knowledge level with the latest clinical data supplied by the Medical & Marketing Department</span></li>
<li><span>Monitors competitor’s sales and marketing activities and report these Market Intelligence appropriately</span></li>
<li><span>Stays informed about the important activities of health services in a particular area.</span></li>
<li><span>Effective use of company promotional tools, FMS (Free medical sample) and service to achieve assigned target.</span></li>
<li><span>Responsible for ongoing prospecting for new business opportunities.</span></li>
</ul> <p><strong><u>Core Competency</u></strong></p><br>
<ul>
<li><span>In terms of Competency, you are highly result oriented, dedicated with strong sense of accountability & ownership</span></li>
<li><span>Having strong learning ability to accept, implement new learnings and new changes in the market</span></li>
<li><span>Excellent interpersonal, communications, public speaking, and presentation skills with multitask and strong negotiation.</span></li>
<li><span>Strong planning and monitoring skills, and experience in understanding the market trends and forecasting certain products basis trends </span></li>
<li><span>Should be calm and composed to work in complex and </span><span>dynamite <span>situations</span></span></li>
<li><span>You are a team player with a proactive and collaborative approach and enthusiastically manage stakeholders in good spirit.</span></li>
</ul> <p><strong><u>Qualifications, </u></strong></p><br>
<p><strong><u>Key Experiences / Functional Knowledge Requirements: </u></strong></p><br>
<ul>
<li><span>Bachelor’s degree in pharmacy is mandatory.</span></li>
<li><span>Minimum 2-4 years of experience in the pharmaceutical industry.</span></li>
<li><span>Must possess strong working knowledge of Distributor / Agents operations, Government accounts, tendering processes, contracting and pricing methods (wherever applicable in the country)</span></li>
<li><span>Functional knowledge of the clinical aspects of the pharmaceutical industry, moderate understanding of Pharma supply chain, dispensing requirements and drug distribution channels etc</span></li>
<li><span>Proven ability to build strong partnerships with the own country teams, Marketing & Medical teams in HO.</span></li>
<li><span>Base Zarqa.</span></li>
</ul>
</div>
UN
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>• An initial review of the production and delivery workflow, products, marketing, service range, equipment, and immediate priorities, with a practical work plan agreed with the supervisor. • Completed print and design assignments, with approved proofs, quality checks and job records maintained throughout the assignment. • Monthly progress reports cover production volumes, deadlines, income and expenditure, material use, service issues, client engagement and recommendations. • A final handover report summarising results, outstanding jobs, maintenance and stock matters, opportunities for service development and recommended next steps.<br> Work Location<br>HQA<br> Expected duration<br>Six months, renewabl subject to organisational need, satisfactory performance and availability of funds. Duty station: Amman, Jordan.<br> Duties and Responsibilities<br>Production planning and quality control • Oversee the workflow from client brief and quotation through design approval, prepress, printing, finishing, packing and delivery; allocate work and monitor agreed deadlines. • Advise on printing methods, substrates, quantities, colour, formats and finishing; review proofs and print ready files and check quality at key stages. • Guide the operation of digital printing and finishing equipment, troubleshoot production issues and coordinate preventive maintenance and repairs with authorised colleagues and suppliers. • Apply appropriate controls to protect confidential materials, including examination papers, and maintain accurate job records and handover arrangements. Creative design and communications • Produce or supervise graphic design for publications, reports, brochures, posters, banners, stationery, branded items and other print or digital materials. • Develop creative concepts and clear layouts suited to the intended clients while complying with UNRWA branding and any client approved identity requirements. • Prepare and check artwork for production, including image quality, typography, bleed, imposition and colour consistency; obtain client approval before final production. • Prepare samples, mock ups and product information to explain available services and support effective client communication. Client service and business development • Meet internal and eligible external clients to define requirements, provide practical technical advice, communicate realistic timelines and resolve service issues. • Support outreach and marketing of approved Printing Centre services to UNRWA offices and other UN entities, in coordination with relevant focal points. • Identify viable new products and services, assess demand and production capability, and submit recommendations with indicative costs and resource needs for management approval. • Coordinate quotations and client follow up in accordance with approved pricing, procurement, financial and payment procedures and reconciliation of income and expenditure. Operations and reporting • Monitor production capacity, materials consumption, stock levels and equipment needs; flag replenishment, safety and maintenance issues promptly. • Track jobs, turnaround times, rework, costs and client feedback; prepare concise monthly production and performance reports with proposed improvements. • Provide practical guidance and on the job coaching to Centre personnel on design files, production processes, quality control and safe equipment use. • Recommend process improvements that reduce waste and strengthen income, service consistency and sustainability.<br> Qualifications/special skills<br>University degree or technical qualification in print production, graphic design, visual communication or a related field; substantial directly relevant experience may be considered in lieu of a degree, subject to applicable recruitment rules, at least five years of relevant experience in professional print production, including coordinating workflows, quality control and finishing; experience overseeing a printing production team is highly preferred. Demonstrated graphic design and prepress skills, including Adobe Illustrator, InDesign and Photoshop or equivalent professional tools, PDF preparation and colour management.<br> Languages<br>Good command of spoken and written English and Arabic<br> Additional Information<br>Competencies Planning and organising; client orientation; creative problem solving; attention to detail; communication; teamwork; accountability; sound judgement and discretion when handling sensitive materials. Performance assessment Performance will be assessed against the agreed work plan, timely and accurate delivery of approved jobs, production quality, client service, sound record keeping, practical staff guidance and the quality of monthly and final reports.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
Jordan - Amman
<p>Acquire requisitions, items/services for the operation, grant purchase orders to preferred suppliers, and resolve problems with supply orders Gather and submit all necessary information and documents on suppliers/service providers and submit them to corresponding internal departments; Conduct continuous research to locate new potential suppliers and stay abreast to new products. Assist and coordinate with Shared Services Center day-to-day activities and end of month closing to ensure an optimal service level Manage the warehouse team on deliveries from and to warehouses; Monitor warehouse operations cost and maintain an optimized stock level for non-merchandise items Follow up on licenses renewal, marine insurance claims, obtaining necessary approvals and registering items at both private and public organizations to ensure a smooth flow of supply chain Validate purchase orders and invoices, oversee and negotiate small category contracts and conduct value analysis and perform contract administration when needed.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree in a related field or equivalent technical degree (TS)<br>0-2 years of experience in a similar field<br>Fluency in English<br>Communication Skills: level 2<br>Customer Focus: level 2<br>Commercial Understanding: level 1<br>Planning and Organizing: level 1<br>Attention to details: level 2<br>Teamwork: level 2<br>Initiative: level 2</p>
Médecins Sans Frontières
Jordan - Amman
<h2> RECRUITMENT NOTICE</h2>
<h3> INTERNAL & EXTERNAL</h3>
<p >The French section of Médecins Sans Frontières is recruiting for its project in <strong>Amman</strong></p>
<p><strong> Plastic Surgeon Assistant – Daily Worker Pool </strong></p>
<h3>CONTEXT</h3>
<p>Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. <strong>For more information, visit our Arabic website</strong>, <a href="http://www.msf-me.org/">www.msf-me.org</a><u>.</u></p>
<p>Médecins Sans Frontières is running a reconstructive surgery program in Amman, which opened in 2006, is giving access to reconstructive surgery (orthopedic, plastic, and maxillo-facial) to war-wounded people providing comprehensive health care, MSF aims at identifying and referring patients from neighboring countries (Iraq, Yemen, Syria, and other countries with conflicts) then ensuring their medical follow-up after discharge.</p>
<p>Médecins Sans Frontières Reconstructive Surgery in Amman are seeking a <strong>(1) Plastic Surgeon Assistant – Daily Worker pool.</strong></p>
<h3><strong>DIMENSION OF POST</strong></h3>
<p>The Reconstructive Surgery Hospital provides specialized surgical and rehabilitation care, with an average of 550 admissions and over 1,000 surgeries annually. The facility has 50 surgical beds and 69 rehabilitation beds, as well as two operating theatres dedicated to orthopedic, maxillofacial, and plastic reconstructive surgeries. The hospital also includes an outpatient department (OPD) providing an average of 550 consultations per month, physiotherapy and psychosocial support services, and Antimicrobial Resistance (AMR) activities, including Antimicrobial Stewardship, Infection Prevention and Control (IPC), and a microbiology laboratory.</p>
<p><strong>MAIN PRUPOSE</strong></p>
<p>Provide outpatient and/or inpatient medical care to patients/beneficiaries according to adapted and updated medical knowledge, MSF protocols, values and universal hygiene standards to improve the patient’s/beneficiaries health conditions.</p>
<h3><strong>ACCOUNTABILITIES</strong></h3>
<ul>
<li>Apply medical/surgical knowledge and skills to diagnose and prevention. Carry out outpatient and inpatient surgical consultations, prescribing the necessary treatment respecting MSF protocols.</li>
<li>Keep the patient and/or his/her family informed about their surgical status and provide appropriate explanations about the treatment plan to follow, checking they have understood.</li>
<li>Follow up the evolution of the hospitalized/IDP patients, through daily visits, consultations and examinations, prescribing the necessary treatment following MSF protocols, deciding whether they can be discharged or transferred to other departments – in collaboration with other doctors- and informing their family about the patient’s evolution.</li>
<li>Check and control the rational distribution of medicines and equipment under his/her responsibility and take care of the quality, disinfection and sterilization of the medical material.</li>
<li>Assure general compliance with standing hygiene standards.</li>
<li>Participate in the collection and analysis of epidemiological data, checking its validity and informing the line manager or project coordinator about any problem or complication of the patients’ surgeries, medical error and monitors the proper functioning of the department, equipment or material.</li>
<li>Ensure ongoing training of the multidisciplinary medical team to optimize the quality of care.</li>
<li>Knows and ensures all MSF medical/ surgical protocols are followed and implemented, checking universal precautions are always followed and reducing bio-hazard risks and improving infection control. Ensures professional confidentiality is respected.</li>
<li>Manage the team under his/her direct responsibility according to MSF HR policies and procedures, supervising their performance, organizing and scheduling shifts and rotations, directly participating in emergencies and on calls if necessary.</li>
</ul>
<p><strong>CONTEXT SPECIFIC ACCOUNTABILITIES</strong></p>
<h3><strong > Scope of responsibilities</strong></h3>
<ul>
<li>Assists the Surgeons in their examination, preparation, operation and follow up of the patient in the OPD, ward and OT.</li>
</ul>
<p><strong> Examine patient</strong></p>
<ul>
<li>Informs the inpatient about his state and explains the treatment</li>
<li>Identifies need for patient’s education and orders or provides education</li>
<li>Comprehensive documents diagnosis and treatments in patients' charts/EMR in a timely and accurate manner</li>
<li>Documents of results of physical examination.</li>
<li>Demonstrates timely, consistent and reliable follow up on patients care issues.</li>
<li>Assist the surgeons in their OPD duties in aspects of clinical examination and documentation</li>
<li>Interprets diagnostic test results for deviations from normal Communicates with patient and staff, verbally and otherwise in a manner that exhibits good professional judgment and good listening skills and is appropriate for the professional setting.
<p><strong>Peri-operative period</strong></p>
</li>
<li>Ensures proper preparation of patients before the surgery</li>
<li>Performs any combination of following tasks before, during, and after surgery to assist surgical team:
<ul >
<li>Assist team members to place and position patients on table.</li>
<li>Scrubs arms and hands and dons gown and gloves.</li>
<li>Hands instruments and supplies to surgeon, holds retractors, cuts sutures, and performs other tasks as directed by surgeon during operation.</li>
<li>Put dressings on patient following surgery.</li>
<li>Counts sponges, needles, and instruments before and after operation.</li>
<li>Documents the surgery notes, <strong>and any surgical complications in the electronic medical record (EMR), ensuring comprehensive and up-to-date clinical/surgical records, under</strong> direct supervision from the surgeons</li>
<li>Works in collaboration with the senior surgeons and the anesthetists.</li>
</ul>
</li>
</ul>
<p><strong> Patients’ follow-up meeting:</strong></p>
<ul>
<li>Attend with the surgeon(s) in patient’s follow-up meetings. </li>
</ul>
<p><strong> Validation Committee once a week at the Field Office</strong></p>
<ul>
<li>Attend validation Committee meetings with other Surgeons.</li>
</ul>
<p><strong> Report:</strong></p>
<ul>
<li>Provides medical report on request.</li>
</ul>
<p><strong> Additional activities:</strong></p>
<ul>
<li>Assists the surgeons under their direct supervision in the follow up of the postoperative patients as well as the long term follow up of the patients in the OPD</li>
<li>In cases of emergency, is present with the senior any time they are on call. Shares the on-call responsibility with the senior according to the call roster </li>
<li>Ensures information exchange regarding his duty</li>
<li>Collects data</li>
<li>Medical meetings</li>
</ul>
<h3 ><strong><span >WORKING HOURS</span></strong></h3>
<ul>
<li>Office hours</li>
<li>Nights calls in case of emergency needs</li>
<li>And Saturday’s pre-operative assessment and response to night calls and may need to come for urgent operations according to call duties scheduled done at the beginning of each month.</li>
</ul>
<h3 > </h3>
<h3 ><strong><span >PROFILE</span></strong></h3>
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" width="100%">
<tbody>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Education</span></b></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span>Medical Doctor diploma or degrees is required</span></p>
</td>
</tr>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Experience</span></b></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span ><span>•<span > </span></span></span><span >Minimum of 2–5 years of clinical experience in a surgical ward, preferably involving general surgery, orthopedic surgery, maxillofacial procedures, and plastic surge</span></p>
<p class="MsoNormal" ><span ><span>•<span > </span></span></span><span >Prior exposure to pain management protocols, including the management of neuro-pathic pain, is highly desirable</span></p>
</td>
</tr>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Languages</span></b><span lang="EN-GB"><span> </span></span></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span>Fluent Arabic and English are required.</span></p>
</td>
</tr>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Knowledge</span></b></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span>Essential computer literacy (word, excel, electronic medical record)</span></p>
</td>
</tr>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Competencies</span></b></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >Teamwork</span></p>
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >Commitment</span></p>
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >Flexibility</span></p>
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >Results</span></p>
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >People Management</span></p>
</td>
</tr>
</tbody>
</table>
<p ><strong>W</strong><strong>ORK LOCATION</strong>: Amman, at Al Mowasah hospital.</p>
<p><strong>CONTRACT</strong>: For temporary support, no contract will be signed, and payment will be based on the number of days performed at an hourly rate.</p>
<p><strong> START DATE: </strong>Request will be upon need</p>
<p >Interested applicants should submit their <strong>application in English </strong>containing curriculum vitae no later than <strong>12<sup>th</sup> October</strong> to the <u>Akhtaboot website.</u></p>
<h2>Only candidates meeting the requirements will be called through their addresses</h2>
<p >Notice: No monetary transactions, neither demands of favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse the hiring of a candidate having benefitted from such acts. All illicit demands of these types may be pursued through the judicial system.</p>
<p ><strong>MSF promotes the inclusion of women and people with disabilities. Médecins Sans Frontières is committed to safeguarding and promoting the welfare of the people we serve and our staff. MSF has zero tolerance for sexual exploitation and abuse, harassment, and abuse of power. All selected candidates will be subject to reference checks.</strong></p>
<p > </p>
<h3 > </h3>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess an individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call maintenance or an outside service company if machines require service.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
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