Call Center Jobs in Jordan
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Confidential
Jordan - Amman
<p>**Required: Specialist in Ophthalmology**</p><p>Location: Prominent medical center in Sweifieh, Amman</p><p>Working hours: Part-time or full-time</p><p>We are looking for a specialist in ocular medicine and surgery to join our medical team at a leading medical center in Sweifieh. The mission is to provide comprehensive eye care and diagnose and treat patients.</p><p> </p><p>Requirements:</p><p>• Jordan Board Certificate in Ophthalmology</p><p>• At least 5 years of experience in practicing ophthalmology</p><p>• Valid professional license from the Jordan Medical Association</p><p>• Preference for candidates who are full-time and not affiliated with a private clinic</p><p>• Strong diagnostic and clinical skills in general ophthalmology</p><p>• Excellent communication skills and ability to interact with patients</p><p>• Ability to work independently and as part of a medical team</p><p>• Commitment to professional ethics and patient care quality<br>Salary from 1000 to 1500 dinars plus commission based on experience</p>
Jordan - Amman
<p>In store promoters, handing out food samples and asking for customer feedbacks.</p><p> </p><p>Location in City Center Amman.</p><p> </p><p>Thur - Sat</p>
Jordan - Amman
<p>1 hour in store event videography, capture customer trying the sample, customer feedbacks, products , customer interview.</p><p>In store event is located at City Center Amman.</p>
Jordan - Amman
<p> </p><p>What you'll do</p><p>Operations & incident management</p><p>- Operate and monitor AWS workloads across multiple accounts, regions and stages (dev, test, prod)</p><p>- Proactively detect, analyse and resolve incidents within strict SLAs, incl. outside business hours</p><p>- Handle incidents, problems, service requests and changes end-to-end in an ITSM tool (e.g. ServiceNow), incl. root cause analysis</p><p>- Coordinate escalations with AWS Support and third parties</p><p>- Take part in a 24/7 on-call rotation (primary/secondary responder)</p><p> </p><p>Application onboarding & deployment</p><p>- Onboard new applications and adapt existing environments at short notice</p><p>- Prepare and execute deployments of application artefacts on change request</p><p>- Operate containerised workloads (Docker) with S3 storage and WAF protection</p><p> </p><p>Maintenance & resilience</p><p>- Maintain patch baselines and run monthly patching of Windows and Linux systems via AWS Systems Manager</p><p>- Maintain golden AMIs / base images</p><p>- Backup & restore, disaster recovery tests, business continuity plans</p><p>- Manage endpoint protection and antivirus agents</p><p> </p><p>Infrastructure as Code & automation</p><p>- Build and maintain infrastructure with Terraform, CloudFormation and CDK</p><p>- Design self-healing, disposable infrastructure (automatic rebuild instead of repair)</p><p>- Automate recurring operational tasks</p><p> </p><p>Platform engineering</p><p>- Support design and implementation of new AWS platform services together with the client's cloud team</p><p>- Work with Control Tower, Organizations/SCPs, IAM, Security Hub, GuardDuty, Transit Gateway, Site-to-Site VPN, Network Firewall, Route 53, SNS/SES, ACM</p><p>- Regular optimisation reviews: cost (rightsizing, Reserved Instances), security and automation</p><p> </p><p>Security & compliance</p><p>- Apply CIS Benchmarks and AWS security best practices</p><p>- Support the client's Security Operations Center (SOC) with analysis of alerts and findings</p><p>- Work within strict compliance frameworks (ISO 27001, GDPR) and support audits</p><p> </p><p>Monitoring & documentation</p><p>- Define and maintain monitoring checks, thresholds and alerting (e.g. CloudWatch and 3rd-party tools)</p><p>- Maintain runbooks, playbooks, recovery plans, architecture diagrams and architecture decisions</p><p>- Update documentation after every incident, change and patch</p><p> </p><p>What you bring</p><p>- Min. 3 years of hands-on AWS experience in production environments</p><p>- Infrastructure as Code (Terraform, CloudFormation or CDK)</p><p>- Strong Linux and Windows Server administration (Microsoft or Red Hat background)</p><p>- Experience with monitoring and ticketing tools</p><p>- Basic knowledge of ITIL processes (incident, problem, change)</p><p>- Fluent English, written and spoken</p><p>- Willingness to work in a 24/7 on-call rotation</p><p>- Willingness to pass a background/security check</p><p> </p><p>Nice to have</p><p>- AWS certification (Solutions Architect, SysOps/CloudOps Administrator or higher)</p><p>- AWS Professional or Specialty certification (Solutions Architect Professional, DevOps Engineer Professional, Security Specialty)</p><p>- ITIL Foundation certificate</p><p>- PKI / certificate management experience</p><p>- Container experience (Docker, Kubernetes)</p><p>- Experience in regulated industries</p><p>- German language skills</p><p> </p><p>What we offer</p><p>- Competitive compensation, well above local market</p><p>- Additional on-call allowance on top of base pay</p><p>- Long-term engagement: 12 months, with option to extend</p><p>- Work with enterprise clients in Europe and a German partner team</p><p>- Fully remote from Jordan</p><p> </p><p>Key facts</p><p>Start: Q1 2027</p><p>Type: Full-time contractor</p><p>Location: Remote (Jordan)</p><p> </p><p>' data-parsley-minlength='10' data-parsley-minlength-message='Min limit is 10 Characters' errorMessage='' ></p><p>AWS Cloud Engineer – Managed Services (Remote, Jordan)</p><p> </p><p> </p><p>The role</p><p>You will operate, secure and continuously improve AWS environments and internet-facing applications in a 24/7 managed service model, and support our clients' platform teams in building new AWS services. You act as a qualified 2nd-level team – not end-user support. We expect independent, pragmatic engineering, not just following instructions.</p><p> </p><p>What you'll do</p><p>Operations & incident management</p><p>- Operate and monitor AWS workloads across multiple accounts, regions and stages (dev, test, prod)</p><p>- Proactively detect, analyse and resolve incidents within strict SLAs, incl. outside business hours</p><p>- Handle incidents, problems, service requests and changes end-to-end in an ITSM tool (e.g. ServiceNow), incl. root cause analysis</p><p>- Coordinate escalations with AWS Support and third parties</p><p>- Take part in a 24/7 on-call rotation (primary/secondary responder)</p><p> </p><p>Application onboarding & deployment</p><p>- Onboard new applications and adapt existing environments at short notice</p><p>- Prepare and execute deployments of application artefacts on change request</p><p>- Operate containerised workloads (Docker) with S3 storage and WAF protection</p><p> </p><p>Maintenance & resilience</p><p>- Maintain patch baselines and run monthly patching of Windows and Linux systems via AWS Systems Manager</p><p>- Maintain golden AMIs / base images</p><p>- Backup & restore, disaster recovery tests, business continuity plans</p><p>- Manage endpoint protection and antivirus agents</p><p> </p><p>Infrastructure as Code & automation</p><p>- Build and maintain infrastructure with Terraform, CloudFormation and CDK</p><p>- Design self-healing, disposable infrastructure (automatic rebuild instead of repair)</p><p>- Automate recurring operational tasks</p><p> </p><p>Platform engineering</p><p>- Support design and implementation of new AWS platform services together with the client's cloud team</p><p>- Work with Control Tower, Organizations/SCPs, IAM, Security Hub, GuardDuty, Transit Gateway, Site-to-Site VPN, Network Firewall, Route 53, SNS/SES, ACM</p><p>- Regular optimisation reviews: cost (rightsizing, Reserved Instances), security and automation</p><p> </p><p>Security & compliance</p><p>- Apply CIS Benchmarks and AWS security best practices</p><p>- Support the client's Security Operations Center (SOC) with analysis of alerts and findings</p><p>- Work within strict compliance frameworks (ISO 27001, GDPR) and support audits</p><p> </p><p>Monitoring & documentation</p><p>- Define and maintain monitoring checks, thresholds and alerting (e.g. CloudWatch and 3rd-party tools)</p><p>- Maintain runbooks, playbooks, recovery plans, architecture diagrams and architecture decisions</p><p>- Update documentation after every incident, change and patch</p><p> </p><p>What you bring</p><p>- Min. 3 years of hands-on AWS experience in production environments</p><p>- Infrastructure as Code (Terraform, CloudFormation or CDK)</p><p>- Strong Linux and Windows Server administration (Microsoft or Red Hat background)</p><p>- Experience with monitoring and ticketing tools</p><p>- Basic knowledge of ITIL processes (incident, problem, change)</p><p>- Fluent English, written and spoken</p><p>- Willingness to work in a 24/7 on-call rotation</p><p>- Willingness to pass a background/security check</p><p> </p><p>Nice to have</p><p>- AWS certification (Solutions Architect, SysOps/CloudOps Administrator or higher)</p><p>- AWS Professional or Specialty certification (Solutions Architect Professional, DevOps Engineer Professional, Security Specialty)</p><p>- ITIL Foundation certificate</p><p>- PKI / certificate management experience</p><p>- Container experience (Docker, Kubernetes)</p><p>- Experience in regulated industries</p><p>- German language skills</p><p> </p><p>What we offer</p><p>- Competitive compensation, well above local market</p><p>- Additional on-call allowance on top of base pay</p><p>- Long-term engagement: 12 months, with option to extend</p><p>- Work with enterprise clients in Europe and a German partner team</p><p>- Fully remote from Jordan</p><p> </p><p>Key facts</p><p>Start: Q1 2027</p><p>Type: Full-time contractor</p><p>Location: Remote (Jordan)</p><p> </p>
Save the Children Jordan
Jordan - Amman
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<p><strong>JOB TITLE: Field Officer/ Early learning center </strong></p>
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<p><strong>LOCATION: </strong>camps – Za’atari & Azraq / Jordan</p>
<p>Working hours: Full time</p>
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<p> </p>
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<p><strong>CHILD SAFEGUARDING: </strong>Level 3 – the responsibilities of the post require daily contact with children or young people.</p>
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<p><strong>ROLE PURPOSE: </strong>The officer will be responsible for management of the early learning center including staff and contact to the parents with children 3 – 4 years enrolled in the kindergarten in Za’tri Camp, Azraq camp</p>
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<p><strong>SCOPE OF ROLE: </strong></p>
<p><strong>Reports to: ELC’s project manager</strong></p>
<p><strong>CStaff directly reporting to this post: </strong>8 Jordanian kindergarten teachers and approx. 12 – 20 assistants or volunteer. </p>
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<p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p>
<p><strong>Support the delivery of effective management of a center for 350-450 children by:</strong></p>
<ul>
<li>Field officer for early learning center which rungs 5 day a week in 2 shift, one in the morning 9:00 – 11:30 and one shift 12:00 – 2:30 from Sunday through Thursday.</li>
<li>Line-supervisor for the staff whom at the center: teachers, parents program facilitators and Syrian volunteers</li>
<li>Responsible for insuring best practice of children’s enrolment, and attendance records.</li>
<li>Follow up on the weekly Reporting in writing on the progress of the running of the Early learning center.</li>
<li>Secure that the activities are in accordance with the SCJ activities and plans.</li>
<li>Ensure a safe and child-friendly atmosphere within the center.</li>
<li>Ensure that the child Safe Grading is implemented in the center</li>
<li>Ensure a variety of structured games and activities for the children in the center.</li>
<li>Establish a rotation system to promote the sharing of equipment and games between classes.</li>
<li>Be a positive role model and demonstrate conflict-solving behaviors.</li>
<li>Ensure that all games and equipment are accounted and stored securely at the end of the day.</li>
<li>Follow up on the parent/teacher committees, and conduct regularly meetings with the committees including minutes taking in order to identify issues or problems for groups or specific children in the center.</li>
<li>Screen for and monitor protection issues in the center and coordinate with child protection team for case referring.</li>
<li>Working with PDQ staff in coordination in order to ensure the quality of the programme activities.</li>
<li>Documenting in a timely manner, all progress challenges, and learning for future implementation</li>
<li>Plan and initiate procurement for the center based on the needs.</li>
<li>prepare the work plans for the center, reports and other project or management materials.</li>
<li>Write Safety and Security Reports and keeping the incident database updated in cooperation with Safety and security team if needed.</li>
<li>Keep posted the project manager and all centre’s Staff in the Field from time to time of changing safety and security situation all over country and camp (incidents). .</li>
<li>Report and follow-up an incident when it is being reported with providing support to effected staff members.</li>
<li>Participate in Representing Save the Children in relevant coordination mechanisms in Camps</li>
<li>Coordination with Support departments.</li>
<li>Conduct non-systematic activities and integrate parents into activities.</li>
<li>Oversee all matters related to deliveries to children inside or outside center .</li>
<li>Update and development of the existing programm at the center in coordination with project manager.</li>
<li>Identify the problems and difficulties that may face at the centre in coordination with project manager.</li>
<li>Other detailed tasks fall within the scope of the work.</li>
<li>Provide the team technical support with all their needs to ensure the quality of work.</li>
<li>Carry out the functions of planning and follow-up, monitoring and evaluation.</li>
<li>Prepare and manage training programs to develop the capacities of the beneficiaries of the project by identifying needs in coordination with project manager.</li>
<li>Produce progress reports, and any update on achievements, and challenges faced .</li>
</ul>
<p> </p>
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<p ><strong>SKILLS AND BEHAVIOURS (Our Values in Practice)</strong></p>
<p ><strong>Accountability:</strong></p>
<ul>
<li>Takes responsibility for decision-making and efficient resource management, and holds the kindergarten staff accountable for delivery of their responsibilities by delegating effectively, affording staff professional autonomy, providing the necessary development to improve performance, and applying appropriate consequences when results are not achieved;</li>
<li><strong>Creates a managerial environment in order to enable and maintain Save the Children culture of child safeguarding, </strong>achieving results together with children and role modelling Save the Children values.</li>
</ul>
<p><strong>Ambition:</strong></p>
<ul>
<li>Sets ambitious and challenging goals for self and the kindergarten staff, takes responsibility for own personal development, and encourages the staff to do the same;</li>
<li>Engages and motivates kindergarten staff including ( KG head teachers, Jordanian teachers, Syrian teachers assistants, and guards, and keep the team work spirit</li>
<li>Secure and protect children in a safe learning environment</li>
</ul>
<p ><strong>Collaboration:</strong></p>
<ul>
<li>Builds and maintains effective relationships with team, colleagues, members, donors and partners;</li>
<li>Values diversity as a source of competitive strength;</li>
<li>Approachable, diplomatic, and supportive, with well-developed listening skills.</li>
</ul>
<p><strong>Creativity:</strong></p>
<ul>
<li>Develops and encourages new and innovative solutions both on a personal level and by building and leading teams willing to take disciplined risks.</li>
</ul>
<p><strong>Integrity:</strong></p>
<ul>
<li>Honesty, openness, and transparency;</li>
<li>A strong commitment to Save the Children’s vision of a world in which every child attains the right to survival, protection, development, and participation.</li>
</ul>
<p> </p>
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<p><strong>QUALIFICATIONS AND EXPERIENCE</strong></p>
<p><strong>Essential: </strong></p>
<ul>
<li>Requires a pre-school teacher degree or related field.</li>
<li>Substantial experience as a pre-school teacher, as manager of a kindergarten or equivalent and Training, facilitation and coaching skills</li>
<li>Excellent communication and co-operation skills.</li>
<li>good written and spoken English and Arabic skills.</li>
<li>Good computer skills.</li>
<li>Ability to work under pressure, multi-task and meet deadlines.</li>
<li>Ability to work effectively as lead for a team.</li>
<li>Ability and willingness to travel from Amman to camps.</li>
</ul>
<p><strong>Desirable:</strong></p>
<ul>
<li>At Least two years’ experience as manager of a preschool, kindergarten, elementary. </li>
<li>Very good knowledge of safe environment and safety places for children.</li>
</ul>
<p><strong >** Qualified Males and Females are welcome to apply.</strong></p>
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NES Global Talent
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Role:</strong>- Data Centre Design Engineer <br> <br> <strong>Education </strong>- Degree in Electrical Engineering<br> <br> <strong>Work experience</strong>:<br> 10 - 18 Years of experience Core Data Centre Design experience with Strong Electrical Engineering background.<br> Extensive Data Centre design experience with a strong MEP background.<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>
Associate/Experienced Associate | Audit & Assurance | External Audit | JRC - Qatar
Accounting, Finance & Banking
Deloitte Middle East
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Position Summary </b></p><br>
<p>Experienced Associate| Audit &
Assurance | External Audit | Jordanian
Resources Center
– Qatar
</p><br>
<p><b>About Deloitte: </b>When you work for
us, you commit to a career at one of the largest and most prestigious
professional services firms in the world. We have received numerous awards over
the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &
Development Excellence Award. </p><br>
<p><b>Our Purpose </b></p><br>
<p>Deloitte makes an impact that
matters. Every day we challenge ourselves to do what matters most—for clients,
for our people, and for society. We serve clients distinctively, bringing
innovative insights, solving complex challenges and unlocking sustainable
growth. We inspire our talented professionals to deliver outstanding value to
clients, providing an exceptional career experience and an inclusive and
collaborative culture. We contribute to society, building confidence and trust
in the markets, upholding the integrity of organizations and supporting our
communities. </p><br>
<p>Our shared values guide the way we
behave to make a positive, enduring impact: </p><br>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each
other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable
impact</li>
</ul>
<p>During your tenure as an
Experienced Associate in Audit & Assurance (JRC), you will demonstrate and
develop your capabilities in the following areas: </p><br>
<ul>
<li>Builds trust and credibility with
stakeholders by seeking to understand their service levels expectations and
what matters to them individually</li>
<li>Delivers high quality services by
demonstrating a practical awareness of the impact of regulation and risk
management on business processes and controls</li>
<li>Takes responsibility for
understanding key statistics and industry matters about entity before
engagement begins</li>
<li>Adapts template referral
instructions to clearly outline the scope of procedures to be performed,
including the areas of audit focus. Understands the structure of the group
audit and for whom the referral instructions are intended</li>
<li>Liaises effectively with onshore
and offshore Centres of Excellence in the delivery of relevant tasks,
understanding the scope of work delegated to them and the importance of
providing accurate and complete information to them</li>
<li>Assists in tracking deliverables
from component auditors and seeks to understand the relevance and importance of
these</li>
<li>Appropriately links risks,
controls, procedures and findings from allocated sections across the EMS file on a timely basis</li>
<li>Can articulate the audit quality
milestones, the ways in which teams demonstrate completeness of milestones, and
how the audit quality milestones contribute to audit quality</li>
<li>Understands the rationale behind
the timings of the audit plan and is prepared to offer challenge around whether
work can be performed earlier in the audit cycle</li>
<li>Prepares documentation by
anticipating questions that reviewers may ask and distinguishes accounting
judgements and conclusions from auditing judgements and conclusions</li>
<li>Understands that it is important
to develop relationships beyond the finance function in order to better
understand the entity's business and apply professional scepticism</li>
<li>Has a practical awareness of the
risks around the engagement lifecycle and regulatory environment, and relevant
practice protection policies</li>
<li>Demonstrates ability to apply AI
in an audit context to improve efficiency and quality (e.g., relevant use
cases), including prompt engineering fundamentals and structured
problem-solving.</li>
<li>Exercises professional scepticism
when using AI-generated outputs—validates accuracy, completeness, and
appropriateness before use in audit documentation/workpapers.</li>
<li>Understands responsible AI
expectations in professional services, including governance/risk
considerations, confidentiality and data integrity, and use of firm-approved AI
tools (including Deloitte-specific tools where applicable).</li>
</ul>
<p><b>Leadership Capabilities:
</b></p><br>
<ul>
<li>Builds own understanding of our
purpose and values; explores opportunities for impact</li>
<li>Demonstrates strong commitment to
personal learning and development; acts as a brand ambassador to help attract
top talent</li>
<li>Understands expectations and
demonstrates personal accountability for keeping performance on
track</li>
<li>Actively focuses on developing
effective communication and relationship-building skills Understands how their
daily work contributes to the priorities of the team and the
business</li>
</ul>
<p><b>Qualifications: </b></p><br>
<ul>
<li>Degree in Accounting or related
field. Graduate degree is desired.</li>
<li>2+ years of experience in public
auditing and accounting, preferably with Big Audit Firms.</li>
<li>Supervise staff, inspect client
financial records, compile and analyze data, prepare detailed audit reports and
resolve accounting research issues.</li>
<li>Demonstrate ability to plan and
manage engagements and people along with ensuring deliverables meet work plan
specifications and deadlines.</li>
<li>International accounting
qualification is desired: CA, ACCA, or CPA. Preferably CA.</li>
<li>Fluent in English (Reading,
Speaking and Writing). Preference will be given to Bilingual candidates
(Arabic/English).</li>
<li>Location Amman
Jordan – Working on Qatar
Market</li>
<li>Can travel to Qatar when
needed</li>
</ul>
<p>For further information, and to
apply, please visit our website via the “Apply” button below. </p><br><br> </div>
Experienced Associate | Audit & Assurance | External Audit | JRC - KSA
Accounting, Finance & Banking
Deloitte Middle East
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Experienced Associate| Audit & Assurance | External Audit | Jordanian Resources Center – KSA</p><br><p><b>About Deloitte: </b>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p><br><p><b>Our Purpose</b></p><br><p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p><br><p>Our shared values guide the way we behave to make a positive, enduring impact:</p><br><ul><li>Lead the way</li><li>Serve with integrity</li><li>Take care of each other</li><li>Foster inclusion</li><li>Collaborate for measurable impact</li></ul><p>During your tenure as an Experienced Associate in Audit & Assurance (JRC), you will demonstrate and develop your capabilities in the following areas: </p><br><ul><li>Builds trust and credibility with stakeholders by seeking to understand their service levels expectations and what matters to them individually </li><li>Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls </li><li>Takes responsibility for understanding key statistics and industry matters about entity before engagement begins </li><li>Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus. Understands the structure of the group audit and for whom the referral instructions are intended </li><li>Liaises effectively with onshore and offshore Centres of Excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information to them </li><li>Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these </li><li>Appropriately links risks, controls, procedures and findings from allocated sections across the EMS file on a timely basis </li><li>Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality </li><li>Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle </li><li>Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions </li><li>Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional scepticism </li><li>Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies </li><li>Demonstrates ability to apply AI in an audit context to improve efficiency and quality (e.g., relevant use cases), including prompt engineering fundamentals and structured problem-solving. </li><li>Exercises professional scepticism when using AI-generated outputs—validates accuracy, completeness, and appropriateness before use in audit documentation/workpapers. </li><li>Understands responsible AI expectations in professional services, including governance/risk considerations, confidentiality and data integrity, and use of firm-approved AI tools (including Deloitte-specific tools where applicable).</li></ul><p>Leadership Capabilities: </p><br><ul><li>Builds own understanding of our purpose and values; explores opportunities for impact </li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent </li><li>Understands expectations and demonstrates personal accountability for keeping performance on track </li><li>Actively focuses on developing effective communication and relationship-building skills Understands how their daily work contributes to the priorities of the team and the business </li></ul><p>Qualifications: </p><br><ul><li>Degree in Accounting or related field. Graduate degree is desired. </li><li>2+ years of experience in public auditing and accounting, preferably with Big Audit Firms. </li><li>Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports and resolve accounting research issues. </li><li>Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines. </li><li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA. </li><li>Fluent in English (Reading, Speaking and Writing). Preference will be given to Bilingual candidates (Arabic/English). </li><li>Location Amman Jordan – Working on KSA Market </li><li>Can travel to KSA when needed </li></ul><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>
Confidential
Jordan - Amman
</span></i></b></span></span></p> <p align="center" dir="LTR" style="text-align: center; line-height: 150%; direction: ltr; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%; color: black; background: white;">An industrial company specializing in wood and metal industries in Amman wishes to hire:</span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%; color: black; background: white;"></span></b></p> <p align="center" dir="LTR" style="text-align: center; line-height: 150%; direction: ltr; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%; color: black; background: white;">Forklift Operator</span></b><span dir="LTR" style="font-size: 16pt; line-height: 150%; color: black; background: white;"></span></p> <p align="center" dir="LTR" style="text-align: center; line-height: 150%; direction: ltr; unicode-bidi: embed;"><span style="font-size: 16pt; line-height: 150%; color: black; background: white;">(Must hold a construction license)<span dir="LTR" style="font-size: 16pt; line-height: 150%; color: black; background: white;"></span></span></p> <p align="center" dir="LTR" style="text-align: center; line-height: 150%; direction: ltr; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%; color: black;">Carpenters</span></b><b><span style="font-size: 16pt; line-height: 150%;"> and Carpenter Assistants</span></b><span dir="LTR" style="font-size: 16pt; line-height: 150%; color: black;"></span></p> <p align="center" dir="LTR" style="text-align: center; line-height: 150%; direction: ltr; unicode-bidi: embed;"><span style="font-size: 16pt; line-height: 150%; color: black;">(With previous experience)<span dir="LTR" style="font-size: 16pt; line-height: 150%; color: black;"></span></span></p> <p align="center" dir="LTR" style="text-align: center; line-height: 150%; direction: ltr; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">Quality Technician with experience in blacksmithing and welding</span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%;"></span></b></p> <p align="center" dir="LTR" style="margin: 0cm; text-align: center; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif; color: black; background: white;">Good conduct and behavior, resident of East Amman or Madaba - Transportation is provided (Raghadan / East Amman / Madaba)<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif; color: black; background: white;"></span></span></p> <p align="center" dir="LTR" style="text-align: center; line-height: 150%; direction: ltr; unicode-bidi: embed;"><span style="font-size: 16pt; line-height: 150%; color: black; background: white;">Social security / provided transportation / overtime according to work requirements / working hours are from Saturday to Thursday from 7:30 to 4:00 PM<span dir="LTR" style="font-size: 16pt; line-height: 150%; color: black; background: white;"></span></span></p> <p align="center" dir="LTR" style="margin-bottom: 12pt; text-align: center; line-height: 150%; direction: ltr; unicode-bidi: embed;"><span style="font-size: 16pt; line-height: 150%; color: black; background: white;">Please call 0799120979 or come to the factory located in Al-Yadouda area, Madaba street, 200 meters after Al-Yadouda Zoo<span dir="LTR" style="font-size: 16pt; line-height: 150%; background: white;"></span></span></p>
Confidential
Jordan - Amman
<p dir="LTR"> </p><p dir="LTR"><strong>Specialized Training Opportunity in Aqaba City</strong></p><p dir="LTR"><strong>Heavy Equipment Rigger Training Course</strong></p><p dir="LTR">Presented by the Water Efficiency and Climate (WEC) project with support from the United States Government</p><p dir="LTR"><strong>Do you work in the field of rigging and signaling for heavy equipment within industrial and infrastructure projects?</strong></p><p dir="LTR">We invite you to register for a <strong>specialized training program to develop the competence of heavy equipment riggers</strong>, combining theoretical foundations with practical application. The goal is to enhance the proficiency of riggers, with a focus on lifting loads exceeding 50 tons, using tagline ropes, determining the center of gravity, and conducting rigging inspections to ensure the safety of lifting equipment and tools within the industrial and infrastructure sectors according to the best safety practices and professional requirements accredited by the <strong>Lifting Equipment Engineers Association (LEEA)</strong>, based in the United Kingdom.</p><p dir="LTR"><strong><u>About the Program</u></strong></p><p dir="LTR">A specialized training program spanning <strong>six days for a total of 42 training hours</strong>, with seven training hours per day, combining theoretical knowledge and practical applications.</p><p dir="LTR">The program focuses on enhancing skills for the safe planning and execution of heavy load lifting operations, effective coordination with crane operators and rigging teams, and commitment to safety procedures and operational discipline, thereby contributing to increased efficiency in handling and lifting operations and reducing risks at industrial work sites.</p><p dir="LTR"><strong><u>Target Audience and Eligibility Requirements</u></strong></p><p dir="LTR"><strong>The program primarily targets:</strong></p><ul><li dir="LTR">Individuals working within rigging teams, industrial projects, and infrastructure projects.</li><li dir="LTR">Previous experience (more than 5 years) in rigging, preparing, and signaling for heavy equipment or loads within the industrial sector or infrastructure projects.</li><li dir="LTR">Individuals whose work nature requires developing their practical competence and obtaining a certificate according to LEEA requirements.</li><li dir="LTR">Applicants must be of Jordanian nationality.</li><li dir="LTR">Minimum age of 18 years.</li><li dir="LTR">Must be medically fit and of good conduct.</li><li dir="LTR">Must be prepared and able to commit to attending the entire training program in Aqaba City.</li></ul><p dir="LTR"><strong><u>Program Duration</u></strong></p><p dir="LTR">Six days – 42 training hours</p><p dir="LTR">Seven training hours per day</p><p dir="LTR">Location: Aqaba City</p><p dir="LTR">Training Dates: During the month of December (from Saturday, December 5th to Thursday, December 10th, 2026)</p><p dir="LTR"><strong><u>Required Documents upon Selection</u></strong></p><p dir="LTR">Selected participants will be required to provide:</p><ul><li dir="LTR">A copy of their national ID.</li><li dir="LTR">A valid certificate of good conduct.</li><li dir="LTR">Any relevant previous training or professional certificates.</li></ul><p dir="LTR"><strong><u>Assessment and Certification</u></strong></p><p dir="LTR">The program includes a practical assessment and a final exam in accordance with LEEA requirements.</p><p dir="LTR">Program procedures and certification will be completed according to the accrediting body's requirements and the conditions for passing the assessment and exam.</p><p dir="LTR"><strong><u>Registration</u></strong></p><p dir="LTR">Those wishing to participate in the training program must apply via the Akhtaboot website and complete the <strong>electronic training application form</strong> through the following link:</p><p dir="LTR"><a href="https://iwd-jo.com/">https://iwd-jo.com/</a></p><p dir="LTR"><strong>Please note that the deadline for receiving applications is <u>November 2, 2026</u>.</strong></p><p dir="LTR"><strong>Spaces are limited, and participation will be confirmed based on the admission criteria outlined above.</strong></p><p dir="LTR"><strong>We would also like to note that the training program is free of charge, and no fees will be collected from participants during registration or participation in the training program.</strong></p><p dir="LTR"> </p>
Lexapora Group
Jordan - Amman
<p><strong>Senior HR Executive — Lexapora</strong></p>
<p><strong>Location:</strong> Amman, Jordan | On-site<br>
<strong>Working Hours:</strong> 5:00 PM–1:00 AM, Amman time, aligned with U.S. business hours</p>
<p>Lexapora is a U.S. company with operations based in Amman, Jordan. Our call center supports the U.S. market with a team of more than 50 agents.</p>
<p>We are looking for an experienced <strong>Senior HR Executive</strong> to manage daily HR operations, lead recruitment, and support our growing team. This role requires someone who can build strong relationships with employees and managers, handle sensitive matters professionally, and maintain clear, consistent HR processes in a fast-paced call center environment.</p>
<p><strong>Key Responsibilities</strong></p>
<ul>
<li>
<p>Lead end-to-end recruitment for call center agents, team leaders, and support staff.</p>
</li>
<li>
<p>Manage onboarding, orientation, probation reviews, and offboarding.</p>
</li>
<li>
<p>Maintain employee records, contracts, attendance, leave balances, and shift schedules.</p>
</li>
<li>
<p>Coordinate payroll inputs, including attendance adjustments, overtime, commissions, and deductions.</p>
</li>
<li>
<p>Address employee concerns, resolve workplace conflicts, and guide managers on employee relations.</p>
</li>
<li>
<p>Monitor turnover and absenteeism, identify underlying issues, and recommend improvements.</p>
</li>
<li>
<p>Support performance reviews, training needs, employee engagement, and retention initiatives.</p>
</li>
<li>
<p>Develop and implement HR policies consistent with applicable Jordanian labor requirements.</p>
</li>
<li>
<p>Handle disciplinary procedures and grievances fairly and confidentially.</p>
</li>
<li>
<p>Prepare regular HR reports and work closely with management on staffing plans.</p>
</li>
</ul>
<p><strong>Requirements</strong></p>
<ul>
<li>
<p>Bachelor’s degree in Human Resources, Business Administration, or a related field.</p>
</li>
<li>
<p>At least 4 years of progressive HR experience, preferably within a call center or BPO environment.</p>
</li>
<li>
<p>Experience supporting a workforce of 50 or more employees.</p>
</li>
<li>
<p>Strong knowledge of Jordanian labor law, Social Security requirements, and HR procedures.</p>
</li>
<li>
<p>Proven experience in high-volume recruitment and employee relations.</p>
</li>
<li>
<p>Excellent written and spoken English and Arabic.</p>
</li>
<li>
<p>Strong organizational, communication, and conflict-resolution skills.</p>
</li>
<li>
<p>Proficiency in Microsoft Excel and HR management systems.</p>
</li>
<li>
<p>Ability to handle confidential information with discretion and sound judgment.</p>
</li>
<li>
<p>Availability to work on-site from <strong>5:00 PM to 1:00 AM, Amman time</strong>.</p>
</li>
</ul>
<p> </p>
Kawader for Recruitment Co.
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are looking for a motivated and professional candidate to join our team in Amman, Jordan.</p><p><br></p><p>Call Center Agent</p><p><br></p><p>Requirements:</p><p>- Bachelor's degree in any relevant field.</p><p>- 1–3 years of experience in a call center, customer service, or a similar role.</p><p>- Excellent communication and interpersonal skills.</p><p>- Ability to handle customer inquiries professionally and efficiently.</p><p>- Strong problem-solving skills and a customer-oriented mindset.</p><p>- Ability to work effectively in a team and under pressure.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ol><li>Communication skills </li><li>Customer service</li><li>Problem-solving</li><li>Computer skills</li><li>Teamwork</li><li>Ability to work under pressure.</li></ol></div>
Samsung Electronics Levant
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b><u>Purpose of the job:</u></b></p><ul><li>Responsible for executing and improving service process for partners to meet targeted KPI’s and meet customer’s satisfaction. </li><li>Report partners situation and overall operations to management and take actions according to have continuous improvement.</li></ul><p><br></p><p><b><u>Key Objectives:</u></b></p><ul><li>To support the overall functions and operations of the service centers to meet targeted KPI.</li><li>Studying the health of the current service network, needed improvements.</li><li>Service partners Profit and loss statement preparation, analyzing and monitoring to utilize their resources for better services. </li></ul><p><br></p><p><b><u>Position Responsibilities:</u></b></p><p><b>1. Service Center Operations Optimization:</b></p><ul><li>To support the overall operations and functions of service centers.</li><li> To design service strategies and ensure that all day to day services are under control.</li><li>Support partners to build service center operation in which is capable of meeting maximum customer satisfaction.</li><li>Provide support and guidance to CS service staff to ensure coordination and timely and quality customer services</li><li>Analyze customer needs, recognize business opportunities and respond accordingly to positively influence customers</li><li>Operate service network efficiently per global guideline</li><li>Ensure service centers capabilities to perform day-to-day operation in terms, not limited to, of manpower and tools.</li><li>Build and maintain positive trust relationship with partners.</li><li>Reviewing the dissatisfaction cases received by the sales team and the call center, and follow it up with the service centers. </li><li> </li></ul><p><b>2. Daily repair speed KPI’s monitoring:</b></p><ul><li>Following up all KPI’s related to repair speed, taking actions & building improvement plans once needed.</li><li>Managing System Solution within the team, partners & Call Center.</li><li><br></li></ul><p><b>3. Service Network admin. (CS Portal).</b></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>- Experience, Education and Licensure</b></p><ul><li>Bachelor Degree / Industrial engineering, administration or any related field.</li><li>+2 years of experience</li></ul><p><br></p><p><b>- Language Skills</b>:</p><ul><li>Very good in Arabic skills (Reading, writing, listening and speaking).</li><li>Very good in English skills (Reading, writing, listening and speaking).</li></ul><p><br></p><p><b>- Other skills:</b></p><ul><li>Experience in technical skills in one or more electronics products in IM or CE.</li><li>Operational management background.</li><li>Work with team to achieve performance goal & increase productivity.</li><li>Good MS Office skills.</li><li>Good presentation skills.</li><li>Good reporting skills.</li><li>Good communication skills.</li></ul><p><br></p><p><b>In the whole process of recruitment, job applicants should be careful not to infringe the trade secret of the company which they have been/were working for.</b></p><p><br></p></div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Do you want to make a difference in people's lives? </strong></p><br><p><span>We are looking for a </span><strong>Customer Service Representative </strong><span>(</span><strong>English Speaker</strong><span>) to join our growing team! </span></p><br><p><strong>Who we are:</strong></p><br><p><strong>WUDUH </strong><span>is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </span></p><br><p><span>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, </span><strong>WUDUH </strong><span>is where you can grow and succeed. </span></p><br><p><strong>Job Objectives: </strong></p><br><p><span>The Customer Service Representative (CSR) is responsible for delivering exceptional support to clients by addressing inquiries, resolving service-related issues, and guiding customers through WUDUH's financial programs. Operating within a fast-paced call center environment, the CSR ensures that each interaction is handled with clarity, empathy, and professionalism while maintaining compliance with company standards.</span></p><br><p><strong>What you'll be doing:</strong></p><br><p><strong>Customer Interaction</strong></p><br><ul>
<li><span>Handle incoming customer inquiries, feedback, and requests through various channels such as phone calls, and emails.</span></li>
<li><span>Proactively reach out to customers for follow-ups, updates, or issue resolutions.</span></li>
</ul><p><strong>Issue Resolution</strong></p><br><ul>
<li><span>Assist customers in resolving program or service-related issues, providing accurate information and solutions.</span></li>
<li><span>Escalate complex issues to higher-level support or management as needed, ensuring timely resolution.</span></li>
</ul><p><strong>Product/Service Knowledge</strong></p><br><ul><li><span>Stay updated on program/service updates to provide informed assistance by timely completion of self-directed learning modules and active engagement in team huddles and meetings.</span></li></ul><p><strong>Communication</strong></p><br><ul>
<li><span>Communicate with customers in a clear, concise, and professional manner, ensuring understanding and satisfaction.</span></li>
<li><span>Practice active listening to fully understand customer needs and concerns.</span></li>
<li><span>Demonstrate empathy and understanding towards customers, especially when dealing with complaints or challenging situations.</span></li>
<li><span>Exercise patience when interacting with customers to ensure a positive experience.</span></li>
</ul><p><strong>Customer Education</strong></p><br><ul>
<li><span>Educate customers about program features, usage, policies, and procedures.</span></li>
<li><span>Guide customers on utilizing self-service options and online resources.</span></li>
</ul><p><strong>Compliance</strong></p><br><ul>
<li><span>Ensure compliance with company policies, procedures, and service standards.</span></li>
<li><span>Manage time effectively by maintaining commitment to published schedules and ensuring timely responses and resolutions to customer inquiries.</span></li>
<li><span>Prioritize tasks based on urgency and importance.</span></li>
</ul><p><strong>Qualifications:</strong></p><br><p><span>• Diploma in Business Administration, Communications, or a related field</span></p><br><p><span>• Bachelor’s degree is a plus “Students are also encouraged to apply”</span></p><br><p><strong>Years of Experience:</strong></p><br><p><span>Less than a year of experience “a high-volume call center environment preferred”</span></p><br><p><span>Fresh graduates and students are also encouraged to apply.</span></p><br><p><strong>Competencies / Behavioral Requirements:</strong></p><br><p><span>• Strong problem-solving skills with the ability to de-escalate tense situations.</span></p><br><p><span>• High attention to detail and reliable in follow-up.</span></p><br><p><span>• Self-motivated with a strong sense of initiative and independence.</span></p><br><p><span>• Able to work in a dynamic, fast-paced team environment.</span></p><br><p><strong>Technical Requirements:</strong></p><br><p><span>• Basic understanding of CRM systems and call center tools.</span></p><br><p><span>• Ability to navigate and update client records with accuracy and efficiency.</span></p><br><p><span>• Fluent English speaker (verbal and written).</span></p><br><p><strong>What we offer:</strong></p><br><ul>
<li><span>Comprehensive health insurance </span></li>
<li><span>Competitive compensation package </span></li>
<li><span>Prime central location </span></li>
<li><span>Discounts on food, beverages, and wellness services </span></li>
<li><span>Continuous learning and development opportunities </span></li>
<li><span>A dynamic, inclusive, and supportive work environment </span></li>
<li><span>A workplace led by Gen Z and Millennials </span></li>
</ul><p><strong>Employment type:</strong></p><br><ul>
<li><span>Full-time </span></li>
<li><span>On-site </span></li>
</ul><p><strong>Working days:</strong></p><br><ul>
<li><span>Monday to Friday: Night Shift </span></li>
<li><span>6th day: Based on need, managed fairly based on priorities and urgency </span></li>
</ul><p><strong>Ready to make your mark?</strong></p><br><p><span>Apply now for a career that merges your talents with innovation. At </span><strong>WUDUH</strong><span>, your journey to a fulfilling career is just a click away! </span></p><br><p><span>Learn more at </span><strong><em>wuduh.zenats.com</em></strong></p><br><p><strong>Students and fresh graduates are encouraged to apply. </strong></p><br><p><strong>Stay connected</strong></p><br><p><em>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at </em><strong><em>WUDUH</em></strong><em>. </em></p><br><p><em>You can find us on: </em></p><br><ul>
<li>
<em>LinkedIn</em>
</li>
<li>
<em>Instagram</em>
</li>
</ul><p><em>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</em></p><br>
<br> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Job Objectives: </strong></p><br><p><span>The Sales/Telemarketing Agent (US Market) ensures accurate and compliant handling of inbound and outbound tax-debt calls in line with departmental guidelines. The role involves speaking with clients regarding their IRS or state tax obligations, gathering financial details, verifying eligibility for relief programs, and scheduling consultations with licensed professionals, while meeting individual performance targets.</span></p><br><p><strong>Responsibilities and duties: </strong></p><br><p><strong>Client Interaction and Financial Assessment: </strong></p><br><p><span>• Handle inbound and outbound calls related to tax-debt cases.</span></p><br><p><span>• Collect accurate financial details including income, expenses, debts, and assets.</span></p><br><p><span>• Educate clients in simple terms on IRS relief programs (e.g., OIC, IA, CNC).</span></p><br><p><strong>Consultation Scheduling and Follow-Up:</strong></p><br><p><span>• Book consultations with licensed professionals and confirm document readiness.</span></p><br><p><span>• Follow up with clients on missed appointments or incomplete documentation.</span></p><br><p><strong>Compliance and SOP Adherence:</strong></p><br><p><span>• Follow approved scripts, privacy protocols, and SOPs during every client interaction.</span></p><br><p><span>• Escalate sensitive or complex issues according to established procedures.</span></p><br><p><strong>Documentation and Handover:</strong></p><br><p><span>• Ensure files are complete, accurate, and ready for handoff to downstream teams.</span></p><br><p><span>• Track and request any missing documents or payments.</span></p><br><p><strong>Target Achievement and Quality Standards:</strong></p><br><p><span>• Meet individual call handling and consultation booking KPIs.</span></p><br><p><span>• Maintain service quality and customer satisfaction benchmarks.</span></p><br><p><strong>Qualifications: </strong></p><br><p><span>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.</span></p><br><p><strong>C1, C2 English is a must.</strong></p><br><p><strong>Years of Experience: </strong></p><br><p><span>0–2 years of experience in sales, financial services, or a contact center environment.</span></p><br><p><strong>Behavioral Requirements/Competencies:</strong></p><br><p><span>. Empathetic listener with the ability to build rapport quickly</span></p><br><p><span>• Organized and detail-oriented in managing sensitive financial information</span></p><br><p><span>• Self-motivated and thrives in a high-paced, target-driven environment</span></p><br><p><strong>Technical Requirements:</strong></p><br><p><span>• Proficiency in Microsoft Office applications (especially Excel and Outlook)</span></p><br><p><span>• Familiarity with CRM or call center platforms</span></p><br><p><span>• Ability to manage and update digital documentation systems</span></p><br><p><span>• Comfortable with scheduling tools and internal workflow systems</span></p><br><p><span>• Basic knowledge of online form processing and secure data entry</span></p><br><p><strong>Employment type:</strong></p><br><ul>
<li><span>Full-time </span></li>
<li><span>On-site </span></li>
</ul><p><strong>Working days:</strong></p><br><ul><li><span>Monday to Friday: Night Shift (U.S. Working Hours)6th day: Based on need, managed fairly based on priorities and urgency </span></li></ul><p><strong>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</strong></p><br>
<br> </div>
Carpathian
Jordan - Amman
<h2>Trucking Dispatcher</h2><h2>Company Overview</h2><p>Carpathian Way is a trucking company based in Chicago, USA. We run our own trucks and drivers across the United States, and we are building a new dispatch team in Jordan that works directly with our operations in Chicago.</p><h2>About the Role</h2><p>This is a real dispatch job, not a call center. You will manage a group of drivers, book loads with US freight brokers, track trucks, solve problems on the road, and keep our customers updated.</p><p>You will be on the phone with Americans all day. Every load you book and every problem you solve directly affects the company's revenue.</p><h2>What You Will Do</h2><ul><li>Plan and book loads for your assigned drivers using load boards and broker relationships.</li><li>Negotiate rates with US brokers by phone and email.</li><li>Track trucks, monitor pickups and deliveries, and handle delays, breakdowns, and detention.</li><li>Keep drivers informed and accountable, and escalate issues to Chicago management on time.</li><li>Enter loads, rate confirmations, and updates in our TMS and communicate by email and phone.</li><li>Bill accessorials (detention, layover, TONU) and make sure nothing is left off the invoice.</li></ul><h2>Working Hours</h2><ul><li>Fixed shift covering the US Central Time business day.</li><li>Example: <strong>3:00 PM to 12:00 AM Amman time, Monday-Friday.</strong></li><li>Weekend on-call is shared across the team.</li></ul><h2>Work Location</h2><p>Work from home for now.</p><p>We plan to open an office in Amman within the next year, and this team will move into it.</p><h2>What We Need From You</h2><ul><li>Fluent spoken English. You will be tested before any interview. If you can't hold a fast, clear phone conversation with an American broker, this job is not for you.</li><li>Written English good enough for emails to brokers and customers.</li><li>Experience in US trucking dispatch, freight brokerage, or logistics coordination is strongly preferred. We will train the right person from scratch if they are sharp and reliable.</li><li>Comfortable with pressure, multitasking, and making decisions alone when something goes wrong at 11 PM.</li><li>Reliable internet, a quiet workspace, and your own computer with headset.</li><li>Honest, direct, and able to take feedback.</li></ul><h2>What We Offer</h2><ul><li><strong>$900–$1,100 per month</strong>, paid in USD, depending on experience.</li><li>Performance bonus program on top of base pay.</li><li>Full paid training on US trucking, our systems, and our procedures.</li><li>Long-term position with room to grow into team lead as the Jordan team expands.</li><li>Direct access to company ownership in Chicago, not a layer of middle management.</li></ul><h2>Employment Type</h2><p>Independent contractor agreement with a US company, paid monthly in USD.</p><h2>Hiring Process</h2><ul><li>Apply on Bayt with your CV in English.</li><li>All applicants receive an online assessment (English and situational judgment) within a few days.</li><li>Only candidates who pass the assessment are invited to a short introductory video call with our Chicago team.</li></ul><h2>Skills</h2><ul><li>Dispatching</li><li>Logistics</li><li>Freight</li><li>Transportation</li><li>Customer Service</li><li>Negotiation</li><li>English</li><li>TMS</li><li>Load Boards</li><li>Trucking</li></ul>
Carpathian
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Carpathian Way is a trucking company based in Chicago, USA. We run our own trucks and drivers across the United States, and we are building a new dispatch team in Jordan that works directly with our operations in Chicago.</p><p><br></p><p>This is a real dispatch job, not a call center. You will manage a group of drivers, book loads with US freight brokers, track trucks, solve problems on the road, and keep our customers updated. You will be on the phone with Americans all day. Every load you book and every problem you solve directly affects the company's revenue.</p><p><br></p><p>What you will do:</p><ul><li>Plan and book loads for your assigned drivers using load boards and broker relationships</li><li>- Negotiate rates with US brokers by phone and email</li><li>- Track trucks, monitor pickups and deliveries, and handle delays, breakdowns, and detention</li><li>- Keep drivers informed and accountable, and escalate issues to Chicago management on time</li><li>- Enter loads, rate confirmations, and updates in our TMS and communicate by email and phone</li><li>- Bill accessorials (detention, layover, TONU) and make sure nothing is left off the invoice</li></ul><p>Hours: Fixed shift covering the US Central Time business day (e.g. 3:00 PM to 12:00 AM Amman time, Monday-Friday). Weekend on-call is shared across the team.</p><p><br></p><p>Work from home for now. We plan to open an office in Amman within the next year, and this team will move into it.</p><p><br></p><p>What we need from you:</p><ul><li>Fluent spoken English. You will be tested before any interview. If you can't hold a fast, clear phone conversation with an American broker, this job is not for you.</li><li>- Written English good enough for emails to brokers and customers</li><li>- Experience in US trucking dispatch, freight brokerage, or logistics coordination is strongly preferred. We will train the right person from scratch if they are sharp and reliable.</li><li>- Comfortable with pressure, multitasking, and making decisions alone when something goes wrong at 11 PM</li><li>- Reliable internet, a quiet workspace, and your own computer with headset</li><li>- Honest, direct, and able to take feedback</li></ul><p>What we offer:</p><ul><li>$900-$1,100 per month, paid in USD, depending on experience</li><li>- Performance bonus program on top of base pay</li><li>- Full paid training on US trucking, our systems, and our procedures</li><li>- Long-term position with room to grow into team lead as the Jordan team expands</li><li>- Direct access to company ownership in Chicago, not a layer of middle management</li></ul><p>Employment type: independent contractor agreement with a US company, paid monthly in USD.</p><p><br></p><p>Hiring process: Apply on Bayt with your CV in English. All applicants receive an online assessment (English and situational judgment) within a few days. Only candidates who pass the assessment are invited to a short introductory video call with our Chicago team.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Dispatching, Logistics, Freight, Transportation, Customer Service, Negotiation, English, TMS, Load Boards, Trucking</p></div>
Concentrix Corporation
Jordan - Amman
<p>The Job in Summary The content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the client s requirements and Concentrix business strategies.</p><h4>What is Required from You?</h4><ul><li>Evaluate online content in conjunction with relevant policies and procedures.</li><li>Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.</li><li>Visually navigate and review images, videos, accounts, and text-based content through published policies, procedures, and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.</li><li>Escalate violations of client policies using internal tools when needed.</li><li>Maintain a high level of quality in each case.</li><li>Achieve monthly KPI s including productivity as part of daily workflow.</li></ul><h4>Our Working Condition?</h4><ul><li>Work from Office</li><li>Shifts Based including Weekends and Public Holidays</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>What Is The Qualification You Should Have?</h4><ul><li>0-2 years of relevant experience preferably in customer service/ call center.</li><li>Bachelor or Diploma degree in any related field.</li><li>Basic to Intermediate English language (B1).</li><li>Fluent Spanish Language Skills (Written and Verbal)</li><li>Basic knowledge in Microsoft office packages.</li><li>Aware of customer service platforms and tools.</li></ul>
Jordan - Amman
<p>Bank of Jordan is looking for a motivated and customer-oriented <strong>Call Center Agent </strong>to join our team.</p> <p>If you have strong communication skills, enjoy interacting with customers, and are interested in the banking sector, this could be the right opportunity for you!</p> <p> </p> <h4><b><br></b></h4><h4><b>Key Responsibilities</b></h4> <ul> <li>Handle incoming customer calls and respond to inquiries professionally.</li> <li>Provide accurate information about the Bank s products, services, and banking channels.</li> <li>Handle customer complaints and ensure timely and effective resolution.</li> <li>Assist customers with debit and credit card services, including activation, blocking, replacement, transaction inquiries, and disputes.</li> <li>Support customers with electronic banking services, including BOJ Mobile, internet banking, and other digital channels.</li> <li>Follow up on customer requests and coordinate with relevant internal departments to ensure proper service delivery.</li> <li>Promote the Bank s products and services through cross-selling and referring potential sales opportunities to the relevant teams.</li> <li>Guide customers toward digital and self-service banking channels.</li> <li>Support the Bank s marketing campaigns and new product launches.</li> <li>Ensure compliance with the Bank s policies, procedures, and service quality standards.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor's degree in Business Administration, Banking, Finance, or any related field.</li> <li>Fresh graduates are welcome to apply.</li> <li>Good command of English.</li> <li>Good computer skills and ability to work with different systems.</li> <li>Strong communication and interpersonal skills.</li> <li>Customer service orientation and problem-solving abilities.</li> <li>Good persuasion and negotiation skills.</li> <li>Ability to work effectively within a team.</li> <li>Ability to work under pressure and handle different customer needs professionally.</li> </ul>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>Job Title:</p><br><br>Content Moderator Advisor (Bilingual: Spanish/English) - Amman<br><p>Job Description</p><br><br><p><b>The Job in Summary</b></p><br><br><p><br>The content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the client’s requirements and Concentrix business strategies.</p><br><br><br><p><b>What is Required from You?</b></p><br><br><br><ul><li>Evaluate online content in conjunction with relevant policies and procedures.</li><li>Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.</li><li>Visually navigate and review images, videos, accounts, and text-based content through published policies, procedures, and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.</li><li>Escalate violations of client policies using internal tools when needed.</li><li>Maintain a high level of quality in each case.</li><li>Achieve monthly KPI’s including productivity as part of daily workflow.</li></ul><p><br><b>What Is The Qualification You Should Have?</b></p><br><br><br><ul><li>0-2 years of relevant experience preferably in customer service/ call center.</li><li>Bachelor or Diploma degree in any related field.</li><li>Basic to Intermediate English language (B1).</li><li>Fluent Spanish Language Skills (Written and Verbal)</li><li>Basic knowledge in Microsoft office packages.</li><li>Aware of customer service platforms and tools.</li></ul><p><br><b>Our Working Condition?</b></p><br><br><br><ul><li>Work from Office</li><li>Shifts Based including Weekends and Public Holidays</li></ul><p><br><b>Why Concentrix?</b></p><br><br><br><ul><li>We keep investing in our culture with our people in mind through competitive with additional benefits depending on the role, Paid training and coaching and Discounts, Vouchers and Offers at our partners.</li><li>We are building an authentic workplace where everyone can develop themselves at their own pace.</li><li>We aim to empower our Game-Changers to do their best work in flexible environment.</li><li>We keep learning from each other to provide more value to our people.</li></ul><br><p><b>If you think you have what it takes to join our great team and help build our customer brand, hop on and Apply Now! ✅</b></p><br><br><br><p>Location:</p><br><br>JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan<br><p>Language Requirements:</p><br><br>English<br><p>Time Type:</p><br><br>Full time<br> </div>
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