Class B Drivers Jobs - Amman Jordan
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<p><h4>About Maqsam:</h4>
<p>Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p>
<h4>Your opportunity:</h4>
<p>We are seeking a backend software engineer to join our innovative team at Maqsam. This role is ideal for those eager to develop their technical skills in a dynamic SaaS environment. You will participate in various stages of software development, from design to deployment, making significant contributions to our cutting-edge contact center solutions.</p>
<p>In this role, you'll work closely with tech leads, senior engineers, and operations managers, gaining crucial industry experience and contributing to projects that enhance user experiences and broaden our product’s capabilities.</p>
<h4>Your top responsibilities:</h4>
<ul>
<li>Translate business requirements into well-defined technical solutions and implement them to achieve the desired functionality.</li>
<li>Debug and troubleshoot complex software issues in a high-availability environment.</li>
<li>Optimize system performance through rigorous testing and code refinement.</li>
<li>Collaborate with cross-functional teams to integrate new technologies and frameworks.</li>
<li>Conduct code reviews to ensure code quality and implementation of best practices.</li>
<li>Document development processes, code changes, and other critical information accurately.</li>
<li>Participate in the design and architecture decisions of our internal systems and databases.</li>
<li>Support junior software engineers and participate in ramping up new joiners.</li>
</ul>
<h4>What we expect from you:</h4>
<ul>
<li>Experience with backend or full-stack web development is a must, focusing on scalable and robust system design.</li>
<li>Proven ability in writing high-quality, readable, and scalable code.</li>
<li>Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.</li>
<li>Experience with relational databases and their integration into systems.</li>
<li>Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.</li>
<li>Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.</li>
<li>Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.</li>
</ul>
<h4>Additional information:</h4>
<ul>
<li>3-5 years of experience in backend or full-stack web development.</li>
<li>Excellent problem-solving and analytical skills.</li>
<li>Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.</li>
<li>A commitment to continuous professional development and eagerness to learn new technologies.</li>
<li>A degree in computer science, engineering, or a related field is preferred.</li>
<li>Experience in mobile development is a plus.</li>
<li>Experience working on VoIP-related projects is a plus.</li>
<li>Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.</li>
</ul>
<h4>What we provide:</h4>
<ul>
<li>Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:</li>
<li>A collaborative and friendly environment.</li>
<li>Personal and professional growth: opportunities to learn and become a world-class professional.</li>
<li>Fair compensation: we value your contribution.</li>
<li>Transparency: a culture that thrives on open communication.</li>
<li>Benefits: first-class health insurance, and more.</li>
<li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.</p>
<p>Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives. Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.</p>
<p>We are launching a management consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems. To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.</p>
<p>You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.</p>
<p><strong>Important:</strong> This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm. If you do not have hands-on project experience at one of the firms listed below, please do not apply. This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.</p>
<p><strong>Eligible firms:</strong> McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).</p>
<h4>Who we’re looking for</h4>
<p>Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in:</p>
<ul>
<li>Structuring ambiguous client problems into workable analytical plans</li>
<li>Building financial models, market analyses, or synthesized findings from messy inputs</li>
<li>Producing client-ready deliverables under time pressure</li>
<li>Forming and defending recommendations under uncertainty</li>
</ul>
<p>No deep technical background is required — we will onboard you on the lightweight tools involved.</p>
<h4>What you’ll do</h4>
<ul>
<li>Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.</li>
<li>Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.</li>
<li>Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.</li>
</ul>
<p>This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.</p>
<h4>Skills & requirements</h4>
<ul>
<li>3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&</li>
<li>Strong structured problem-solving and hypothesis-driven thinking</li>
<li>Ability to translate vague problems into clear analytical steps and deliverables</li>
<li>High attention to logical consistency and output quality</li>
<li>Independent, self-directed working style</li>
<li>Clear written English (B2+)</li>
</ul>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
<p><h4>Description</h4>
<p><strong>About Maqsam</strong><br>
Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p>
<p><strong>Your opportunity</strong><br>
As a senior AI agent architect, you will play a key role in designing, optimizing, and scaling AI-powered customer experiences for leading businesses across the region. You will be responsible for translating client requirements, business flows, and knowledge bases into reliable, high-performing AI agents that deliver accurate and natural interactions. This role involves structuring and improving knowledge sources, designing prompts and workflows, evaluating AI agent behavior, and continuously enhancing performance through testing and analysis. As the bridge between technical teams and client needs, you will collaborate closely with product, engineering, and customer success teams to ensure AI solutions are practical, scalable, and aligned with business goals. You will also contribute to defining best practices for AI agent architecture, prompt quality, and conversational design while helping shape the future of Arabic AI experiences at Maqsam.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Review client requirements, knowledge base documents, URLs, and business flows to assess readiness for AI agent implementation.</li>
<li>Structure and optimize knowledge bases to improve retrieval quality, contextual accuracy, and agent reliability.</li>
<li>Design, tune, and iterate on prompts, system messages, and agent instructions to improve response quality.</li>
<li>Set up and improve AI agent workflows, actions, and interaction logic.</li>
<li>Identify gaps, edge cases, and failure points in AI agent behavior and propose practical improvements.</li>
<li>Define testing approaches for AI agents, including stress testing, scenario-based testing, and quality checks.</li>
<li>Review testing results and client feedback, then translate them into clear improvements.</li>
<li>Collaborate with product, engineering, customer success, and other teams to align AI agent behavior with client needs.</li>
<li>Document decisions, issues, and recommendations clearly for internal teams and clients.</li>
<li>Help define best practices for AI agent design, knowledge base structuring, prompt quality, and evaluation.</li>
<li>Support and guide less experienced team members when needed.</li>
</ul>
<h4>Who we’re looking for</h4>
<ul>
<li>Strong technical background with hands-on experience in conversational AI, LLMs, AI agents, or chatbot platforms.</li>
<li>Practical experience in prompt engineering, workflow design, automation systems, or AI agent configuration.</li>
<li>Good understanding of knowledge base structuring, content quality, and how content impacts AI agent performance.</li>
<li>Ability to analyze AI agent behavior, identify root causes of failures, and propose clear solutions.</li>
<li>Experience with testing AI systems, including scenario testing, prompt evaluation, or quality assurance.</li>
<li>Strong critical thinking and attention to detail.</li>
<li>Excellent written and verbal communication skills, especially when explaining technical decisions or giving feedback.</li>
<li>Ability to work effectively with cross-functional teams, including product, engineering, customer success, and client-facing teams.</li>
<li>At least 2–3 years of relevant work experience is preferred.</li>
<li>Experience with RAG systems, MCPs, external tools, APIs, or voice agents is a plus.</li>
<li>Ability to work in a fast-changing environment and take ownership of ambiguous problems.</li>
</ul>
<h4>What we provide you</h4>
<ul>
<li>Join a world-class team at Maqsam, where your growth is our priority.</li>
<li>A collaborative and friendly environment with flexible hours.</li>
<li>Many opportunities to learn, grow, and become a world-class professional.</li>
<li>A fair compensation.</li>
<li>A culture that thrives on open communication and transparency.</li>
<li>First-class health insurance.</li>
<li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p><strong>About Maqsam</strong><br>
Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p>
<p><strong>Your opportunity</strong><br>
As a senior AI agent architect, you will play a key role in designing, optimizing, and scaling AI-powered customer experiences for leading businesses across the region. You will be responsible for translating client requirements, business flows, and knowledge bases into reliable, high-performing AI agents that deliver accurate and natural interactions. This role involves structuring and improving knowledge sources, designing prompts and workflows, evaluating AI agent behavior, and continuously enhancing performance through testing and analysis. As the bridge between technical teams and client needs, you will collaborate closely with product, engineering, and customer success teams to ensure AI solutions are practical, scalable, and aligned with business goals. You will also contribute to defining best practices for AI agent architecture, prompt quality, and conversational design while helping shape the future of Arabic AI experiences at Maqsam.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Review client requirements, knowledge base documents, URLs, and business flows to assess readiness for AI agent implementation.</li>
<li>Structure and optimize knowledge bases to improve retrieval quality, contextual accuracy, and agent reliability.</li>
<li>Design, tune, and iterate on prompts, system messages, and agent instructions to improve response quality.</li>
<li>Set up and improve AI agent workflows, actions, and interaction logic.</li>
<li>Identify gaps, edge cases, and failure points in AI agent behavior and propose practical improvements.</li>
<li>Define testing approaches for AI agents, including stress testing, scenario-based testing, and quality checks.</li>
<li>Review testing results and client feedback, then translate them into clear improvements.</li>
<li>Collaborate with product, engineering, customer success, and other teams to align AI agent behavior with client needs.</li>
<li>Document decisions, issues, and recommendations clearly for internal teams and clients.</li>
<li>Help define best practices for AI agent design, knowledge base structuring, prompt quality, and evaluation.</li>
<li>Support and guide less experienced team members when needed.</li>
</ul>
<h4>Who we’re looking for</h4>
<ul>
<li>Strong technical background with hands-on experience in conversational AI, LLMs, AI agents, or chatbot platforms.</li>
<li>Practical experience in prompt engineering, workflow design, automation systems, or AI agent configuration.</li>
<li>Good understanding of knowledge base structuring, content quality, and how content impacts AI agent performance.</li>
<li>Ability to analyze AI agent behavior, identify root causes of failures, and propose clear solutions.</li>
<li>Experience with testing AI systems, including scenario testing, prompt evaluation, or quality assurance.</li>
<li>Strong critical thinking and attention to detail.</li>
<li>Excellent written and verbal communication skills, especially when explaining technical decisions or giving feedback.</li>
<li>Ability to work effectively with cross-functional teams, including product, engineering, customer success, and client-facing teams.</li>
<li>At least 2–3 years of relevant work experience is preferred.</li>
<li>Experience with RAG systems, MCPs, external tools, APIs, or voice agents is a plus.</li>
<li>Ability to work in a fast-changing environment and take ownership of ambiguous problems.</li>
</ul>
<h4>What we provide you</h4>
<ul>
<li>Join a world-class team at Maqsam, where your growth is our priority.</li>
<li>A collaborative and friendly environment with flexible hours.</li>
<li>Many opportunities to learn, grow, and become a world-class professional.</li>
<li>A fair compensation.</li>
<li>A culture that thrives on open communication and transparency.</li>
<li>First-class health insurance.</li>
<li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li>
</ul></p><p></p>
<p><h4>Essential responsibilities:</h4>
<p>The designee is responsible for the overall daily safe and expeditious flow of air traffic within the designated facility control airspace in accordance with ICAO and FAA 7110.65 regulatory guidance. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift, as well as adherence to CRM principal application. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The individual is responsible for vehicles and personnel operating on the airfield. Along with controlling aircraft the designee must be able to process flight plans, and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of radar/manual approach control operations.</p>
<h4>Minimum position knowledge, skills, and abilities required:</h4>
<ul>
<li>Graduate of an approved DoD or FAA ATC course.</li>
<li>Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility.</li>
<li>Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations.</li>
<li>Shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent.</li>
<li>Ability to obtain and maintain FAA Class II Medical Certificate.</li>
<li>Ability to obtain and maintain a US CENTCOM Medical Exam.</li>
<li>Must be able to obtain and maintain a Secret Security Clearance. Note: US citizenship is required to obtain a Secret Clearance.</li>
</ul>
<h4>Compensation details:</h4>
<p>110,000</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions or benefits.</p>
<h4>Original posting:</h4>
<p>06/11/2026 - Until filled</p>
<p>The company anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p>
<p>The company is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The opportunity</p><p>EY MENA's Tax Technology & Transformation (TTT) team helps organizations transform their tax and finance functions through technology, data, analytics, digital tax solutions, and AI-enabled capabilities. We work across Corporate Tax, Indirect Tax, Accounting Compliance & Reporting, eInvoicing, and emerging tax technologies to help clients improve compliance, reporting, and operational efficiency. As part of our growing team, you will work closely with tax, finance, and technology stakeholders to design and deliver technology-enabled tax solutions, support large-scale transformation initiatives, and help clients navigate an increasingly digital tax landscape.</p><p>Your key responsibilities</p><p>You will support and deliver tax transformation engagements by gathering and documenting business requirements, preparing and validating data, performing reconciliations, developing analytics and reporting solutions, and supporting implementation and testing activities. You will work with clients to improve tax reporting processes, enable data-driven decision-making, and support the adoption of new technologies including eInvoicing, digital tax reporting, and AI-enabled solutions. Depending on grade and experience, you may also lead workstreams, manage deliverables, coordinate testing activities, mentor junior team members, and contribute to client workshops and solution design discussions.</p><p>Skills and attributes for success</p><p>We're looking for individuals who are analytical, detail-oriented, collaborative, and passionate about the intersection of tax, technology, and data. The ideal candidate enjoys solving complex business problems, working with large datasets, and delivering practical solutions that create value for clients.</p><p>To qualify for the role</p><p>Experience in tax technology, tax transformation, tax reporting, finance transformation, data analytics, consulting, or related areas.</p><p>Strong data and analytics skills, including experience with SQL and data validation, reconciliation, and reporting activities.</p><p>Experience working with analytics and visualization tools such as Alteryx, Tableau, Power BI, or similar platforms.</p><p>Exposure to software implementation lifecycles, including requirements gathering, testing (SIT/UAT), defect management, and documentation.</p><p>Strong communication and stakeholder management skills with the ability to work effectively with business and technology teams.</p><p>Ideally, you'll also have</p><p>Experience with eInvoicing, VAT reporting, or digital indirect tax initiatives.</p><p>Exposure to AI/GenAI-enabled solutions, data validation, or technology adoption activities.</p><p>Relevant certifications in tax, accounting, data analytics, visualization tools, Agile, testing, or related disciplines.</p><p>What we look for</p><p>We are looking for motivated professionals who combine tax and business process understanding with strong technology and data capabilities. Successful candidates will demonstrate ownership, problem-solving ability, strong attention to detail, and a passion for helping clients transform the way they manage tax and compliance obligations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience in tax technology, tax transformation, tax reporting, finance transformation, data analytics, consulting, or related areas.</p><p>Strong data and analytics skills, including experience with SQL and data validation, reconciliation, and reporting activities.</p><p>Experience working with analytics and visualization tools such as Alteryx, Tableau, Power BI, or similar platforms.</p><p>Exposure to software implementation lifecycles, including requirements gathering, testing (SIT/UAT), defect management, and documentation.</p><p>Strong communication and stakeholder management skills with the ability to work effectively with business and technology teams.</p><p>Experience with eInvoicing, VAT reporting, or digital indirect tax initiatives.</p><p>Exposure to AI/GenAI-enabled solutions, data validation, or technology adoption activities.</p><p>Relevant certifications in tax, accounting, data analytics, visualization tools, Agile, testing, or related disciplines.</p><p>We are looking for motivated professionals who combine tax and business process understanding with strong technology and data capabilities. Successful candidates will demonstrate ownership, problem-solving ability, strong attention to detail, and a passion for helping clients transform the way they manage tax and compliance obligations.</p><p></p></section>
<p><strong>Starting position: 15/10/2026<br>
<br>
Duration : Fixe-term Contract (12 Month Duration)<br>
<br>
Rate of activity : 100%<br>
<br>
Place of work : MENA Regional Office - Amman, Jordan</strong><br>
<br>
<br>
<strong> Deadline for applications:</strong> Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.<br>
<br>
Terre des hommes (Tdh) :<br>
<br>
The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p>
<p><strong>Context :</strong><br>
<br>
Terre des hommes Lausanne (Tdh), founded in 1960, is Switzerland's largest children's rights organisation. Tdh is dedicated to making meaningful and lasting changes in the lives of children and young people, especially those who are most at risk. Tdh is active in some thirty countries, in humanitarian and development contexts. In the Middle East (MENA), Tdh intervenes directly in 7 countries (Afghanistan, Egypt, Iraq, Jordan, Lebanon, Palestine and Syria).<br>
<br>
<strong>Main responsibilities:</strong><br>
<br>
Under the direct supervision of the Regional Finance Coordinator, the Regional Finance Officer provides technical support to the financial management of the region (regional office and country offices). He/she supports budget monitoring, in particular the optimization of the region's budgets, leads coordination between countries and the region, and actively participates in the preparation and annual review of budgets. He/she contributes to the management and consolidation of multi-country or regional financing, particularly when the region is the lead partner. He/she ensures the proper application of internal and donor procedures and the quality and reliability of financial reports<br>
<br>
<strong>Specific responsibilities:</strong><br>
<br>
<strong>Support to the management of the region</strong></p>
<p><strong>Regional Office Financial Management Support</strong></p>
<p>· Manage the regional office accounting and control of the analytical allocations</p>
<p>· Preparation of the monthly budget monitoring (FMT cycle) and contribute to the financial balance of the regional office, including providing analysis and feedback support to the regional management team</p>
<p>· Conduct meetings with budget holders to review project budgets, analytical allocations and financial situation when the regional office is lead.</p>
<p>· Organize the monthly coordination between the country CAFs and the region (communication of allocations from the country offices hosting the regionals, sharing of the list of expenses, communication of good practices)</p>
<p>· Participate in the development of donor budgets when the regional office is the lead or during multi-country proposals</p>
<p>· Preparation of the annual regional budget as well as periodic budget revisions</p>
<p>· Preparing financial reports of the budgets for the regional office is led in accordance with the donor reporting schedule and sending them for validation to RC Finance, identify and report financial risks to Finance RC</p>
<p>· Communicate with the Regional Logistics Officer the configuration of country contracts including regional costs</p>
<p>· Follow up with the Regional Logistics manager on purchase requests, payments and monitoring of regional expenses</p>
<p>· Follow with the regional HR department for the monthly payroll and legal deductions payments.</p>
<p>· Ensuring the confidentiality of financial information</p>
<p><strong>Support to the management of the country offices delegated by the Regional FC</strong></p>
<p><strong>Regional Financial Monitoring</strong></p>
<p>· Ensure the control of the analytical allocations of the monthly accounting of the country offices</p>
<p>· Monthly control and analysis of the country offices' budget monitoring (FMT cycle) include monitoring burn rates, ensuring alignment with project implementation timelines and budget performance, the control of their monthly cash request, and identifying financial risks, trends, variances and provide recommendations to the Regional Finance Coordinator.</p>
<p>· Track corrections of donor payments in CRM by country offices.</p>
<p>· Contribute to the regional financial data consolidation and preparation of financial dashboards with analysis for regional management.</p>
<p>________________________________________</p>
<p><strong>Budgeting and Financial Planning</strong></p>
<p>· Support Country Offices in annual budgeting, periodic reviews and project budget development.</p>
<p>· Participate in the control of budgets for new funding requests and potential amendments from country offices according to the validation thresholds in place before submission to the RC Finance for validation</p>
<p>· Assist in budget revisions, realignments, and donor budget modifications.</p>
<p>· Review proposed budgets to ensure consistency with donor guidelines and organizational policies.</p>
<p>· Contribute to regional financial planning and forecasting.</p>
<p>________________________________________</p>
<p><strong>Donor Financial Compliance</strong></p>
<p>· Ensure compliance with donor regulations and grant agreements.</p>
<p>· Monitor country office financial reports according to the validation thresholds in place, in accordance with the donor reporting schedule and send them for validation by the Finance RC</p>
<p>· Support Country Offices in the preparation of donor financial reports.</p>
<p>· Review financial reports before submission to ensure accuracy and compliance.</p>
<p>· Provide guidance on eligible costs, budget utilization, and financial documentation requirements.</p>
<p>________________________________________</p>
<p><strong>Financial Systems and Tools</strong></p>
<p>· Ensure Country Offices maintain updated financial monitoring tools and accounting records.</p>
<p>· Support the improvement and harmonization of regional financial management tools and templates.</p>
<p>· Assist with troubleshooting financial system issues and liaise with relevant departments when needed.</p>
<p>· Promote best practices in financial data management.</p>
<p>________________________________________</p>
<p><strong>Internal Controls and Risk Management</strong></p>
<p>· Support the implementation of internal financial controls, Risk and Capacity Assessments across Country Offices.</p>
<p>· Monitor compliance with organizational finance policies and procedures.</p>
<p>· Identify financial risks and propose mitigation measures.</p>
<p>· Contribute to internal audits, donor audits, and follow-up on audit recommendations.</p>
<p>________________________________________</p>
<p><strong>Capacity Building and Technical Support</strong></p>
<p>· Provide technical support to Country Finance teams on financial management issues.</p>
<p>· Deliver guidance on donor regulations, financial reporting, and budget management.</p>
<p>· Contribute to the strengthening of Country Office finance staff through training and coaching.</p>
<p>________________________________________</p>
<p><strong>Coordination and Communication</strong></p>
<p>· Maintain regular communication with Country Office Finance teams, including regular meetings.</p>
<p>· Contribute to regional finance meetings and financial decision-making.</p>
<p>· Support cross-department coordination with Programs, HR, and Operations teams.</p>
<p>Perform other duties related to the position as required and prioritized by hierarchy</p>
<p><br>
<br>
<strong>**The full Job Description will be shared with shortlisted candidates.**<br>
<br>
<br>
Education :</strong> University degree or equivalent business school in Finance and/or Management Control<br>
<br>
<strong>Experience / Skills :</strong><br>
<br>
Minimum 3 years of professional experience in a similar role</p>
<p><strong>Skills:</strong></p>
<p>· Manage your time and priorities, meet deadlines and be punctual.</p>
<p>· Communicate in a clear, concise and respectful manner.</p>
<p>· Respond in an elaborate and constructive manner to your interlocutors.</p>
<p>· Ability to manage stress and emotions, ability to work under pressure</p>
<p>· Ability to work in a multicultural environment and team spirit</p>
<p>· Provide advice in their area of specialization in a spirit of partnership.</p>
<p>· Know and respect the rules and processes of the various areas related to your activity.</p>
<p>· Contribute to the development of tools and methods useful to the activities of his/her sector.</p>
<p>· Excellent knowledge of financial procedures, auditing and general accounting requirements</p>
<p>· Knowledge of the functioning of major humanitarian donors and their financial and administrative requirements is desirable.</p>
<p>· Ability to evaluate, analyze, improve/propose improvements in procedures/tools.<br>
<br>
<strong>Languages :</strong><br>
<br>
English - Arabic<br>
<br>
<strong>IT knowledge :</strong><br>
<br>
Proficiency in computer tools, including an advanced level of Excel,</p>
<p>Knowledge of SAGA is a plus</p>
<p><strong>Tdh General Code of Conduct and Ethical Policies</strong> :</p>
<ul>
<li>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</li>
</ul>
<ul>
<li>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</li>
</ul>
<ul>
<li>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</li>
</ul>
<ul>
<li>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</li>
</ul>
<ul>
<li>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</li>
</ul>
<p><strong>Procedure:</strong><br>
<br>
Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br>
<br>
<strong>References :</strong><br>
<br>
Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for a <strong>PFL Team Leader at</strong> the <strong>SYJ Protection Department</strong><strong> based in Amman, Jordan.</strong></p>
<p>The SYJ Protection of family links Field Officer 3 (PFL Field Officer 3) supports the implementation and monitoring of ICRC PFL activities set by the Syria delegation for the Syria Support Office (SYJ) based in Amman. SYJ plays the role of a Protection back office for the Syria delegation.</p>
<p><strong>___________________________________________________________________________________________</strong></p>
<p><strong><u>General duties</u></strong></p>
<ul>
<li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li>
<li>Understands and adheres to the ICRC Code of Conduct</li>
<li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li>
<li>Always respects and observes staff regulations and security rules</li>
<li>Always professionally represent the ICRC</li>
<li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li>
<li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li>
<li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary, and most often for other tasks of the SYJ unit</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<p>In line with existing working procedures, and institutional guidelines, the PFL Field Officer 3:</p>
<ul>
<li>Under the supervision of the Head of SYJ and in line with established workflows; ensures that proper individual follow-up of cases is provided, by communicating with other ICRC structures, the sub-delegations in Syria, and National Societies for all STM PFL-related individual requests and caseload revision analysis and leads the work of their team for this purpose.</li>
<li>Supports the Head of SYJ in the implementation of protection activities in Syria in line with existing PFL guidelines and working procedures and ensures proper supervision and timely management of all PFL requests (including F/FF, AoA/TC, non-indexed cases, missing caseload, etc.) attributed from the STM inbox (dam_tracing_services) as well as demands for analysis.</li>
<li>Provides Backoffice support to the protection team in Syria related to any PFL question raised (collections of requests, establishment of lists, follow up on “to-dos”, transmission of documents/cases, analysis etc.).</li>
<li>Is responsible to attribute tasks and caseloads to their team and takes concretely part in the treatment of complex cases directly (approx. 20% of the daily treatment of cases), especially when it involves coordination with other colleagues from other sections/ departments/ Syria.</li>
<li>Is the PFL counterpart of the Data Manager in charge of the files h/she supervises for any question related to data processes; the tools and transmission of information.</li>
<li>Filters and summarizes weekly all issues and questions to be addressed regarding the daily business to report to the Head of SYJ and shares further when relevant.</li>
<li>Censors and processes Red Cross Messages and enter them in the ICRC SYJ Tracking Tool, and flags patterns/inconsistencies to the Head of SYJ.</li>
<li>Ensures data entry and quality control of PFL cases managed by their team (incoming/outgoing).</li>
<li>Ensures team’s adherence to PROT6 procedures and workflows. Any required interpretation/ doubt on its application must be escalated and mitigated with the Head of SYJ.</li>
<li>Ensures that their own entries in the Tracking Tool corresponds and mirror the necessary data in the PROT6, as well in the physical individual files, according to the predefined standards (DATA).</li>
<li>Is the Focal Point for analysing and prioritizing the caseloads to be addressed by their team in line with the objectives of concerned departments (under the lead of DAM) to, ultimately, enable the Head of SYJ and the Coordination in DAM to set up PFL/Missing priorities.</li>
<li>Contributes to supervise the B2 positions in the Unit for the daily management of the STM, the treatment of AoAs/RCMs/Notifications/Attestations/TCs, cases to be analysed and all referrals, when needed.</li>
<li>Performs regular follow-up of individual specific cases with the National Societies and ICRC delegations and structures for related individual requests whenever complex cases arise and require their expertise (under the supervision of the Head of SYS when relevant),</li>
<li>Ensures the sustainability of the work among the team members and the coordination with the staff of other teams.</li>
<li>Delivers briefing and ensures onboarding to staff involved upon Head of SYJ demand and in cooperation with other team leaders.</li>
<li>Recruit SYJ team members when needed, under the supervision of the Head of SYJ.</li>
<li>Ensures the mobilization of their team when SYJ collective efforts are requested under pressure to treat other unit’s files.</li>
<li>Keeps abreast of the political developments in Syria and monitors and documents Syria PFL and missing person files related topics, as per Caseload Revision and Analysis tasks, in line with DAM requests.</li>
<li>Undertakes archiving tasks in line with standard procedures.</li>
<li>Supports the post- and pre-visit preparations of the field teams in Syria PFL wise.</li>
<li>Translates/interprets upon request for SYJ.</li>
<li>Contributes to reporting and the collection of statistical data.</li>
<li>Carries out administrative tasks relating to the follow-up of PFL activities.</li>
<li>Carries out additional tasks relating to PFL/Missing in Syria and supports other tasks of the SYS-SYJ workload on demand of the Head of Unit.</li>
</ul>
<p><strong><u>PEOPLE MANAGEMENT RESPONSIBILITIES </u></strong></p>
<ul>
<li>S/he manages, coordinates, coaches, and monitors a team of 1 to 5 PFL Field Officers to conduct daily PFL activities spanning from quality control to addressing, sharing and reporting on PFL cases with a large number of National Societies/ICRC Delegations (= Family Links Network).</li>
<li>Understands and supervises the Performance Management & Development (PMD) activities for the assigned team.</li>
<li>Makes sure that deadlines for the PMD cycle are met.</li>
<li>Engages in ongoing and continuous feedback and support, for employees directly supervised.</li>
<li>Organizes regular meetings with the Head of SYJ.</li>
<li>Organizes, along with the Head of SYJ, regular meetings within the assigned team to ensure optimal coordination of the work and proper flow of information.</li>
<li>Plans and coordinates the annual leave of the field officers under their supervision ensuring continuity of the operations throughout the year and making sure that there are no outstanding holiday balances at the end of the year.</li>
<li>Coordinates and supports the employees under their supervision in their personal development by coaching and advising them on internal and external training and development possibilities.</li>
</ul>
<p><strong><u>EDUCATION AND PROFESSIONAL EXPERIENCE REQUIRED </u></strong></p>
<ul>
<li>University degree or equivalent in law, social science, international relations or related field.</li>
<li>6 to 9 years of experience working in humanitarian organizations or with a client-focused organization</li>
<li>Experience in RFL/tracing or Protection is a strong asset.</li>
<li>Experience with the ICRC, the International Federation, or a National Society is an asset.</li>
<li>Staff management experience</li>
<li>Ability to communicate empathically with affected populations.</li>
<li>Excellent command (spoken and written) of English and Arabic (Turkish, Kurdish or French an asset).</li>
<li>Advanced computer skills, including Microsoft Office suite, SharePoint.</li>
<li>Proven technical skills in CRM and/or PROT 6 is an asset.</li>
<li>Strong analytical abilities with a keen attention to detail.</li>
<li>Case management and data management is a strong asset</li>
</ul>
<p><br>
<strong><u>COMPETENCIES</u></strong></p>
<ul>
<li>PFL - policies, frameworks, guidelines and procedures</li>
<li>Planning and Organizing</li>
<li>Emotional Intelligence</li>
<li>Coaching and mentoring</li>
<li>Analytical thinking</li>
<li>Humanitarian search methods and process</li>
<li>Case Management in Protection</li>
<li>Usage of Data in Protection</li>
<li>Accountability to affected populations (Do no harm)</li>
</ul>
<p>Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.</p>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: <strong>26<sup>th</sup> August 2026</strong> the position will be filled once we find the right candidate, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before <strong>26<sup>th</sup> August 2026</strong></li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a resume in English will be considered.</li>
<li>Salary range between 1 ,737 – 2,086 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants</strong>. However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
<p><strong>Vacancy Announcement<br>
Human Resources Operational Partner Support - OCG - Cell 5</strong></p>
<p><br>
<strong>Family:</strong> Human Resources</p>
<p><strong>Level</strong>: 9 IRFFG (1,920 JOD Monthly Gross)</p>
<p><strong>Workplace:</strong> Amman</p>
<p><strong>Hierarchical and Functional line management of</strong>: Cell 5 Human Resources Operational Partner (HROP)</p>
<p><strong>Duration</strong>: 12 Months.</p>
<p><strong>Context</strong></p>
<p><strong>OCG presence in Amman Hub:</strong><br>
OCG has been developing its presence in Amman with a delocalized structure created to support the quality of our operations in the region and beyond. It includes:</p>
<p><br>
•The Operational Cell 5 directly managed by a Program Responsible, which current portfolio includes Iraq, Lebanon and Yemen. The team is composed of the Program Responsible, Deputy Program Responsible, Medical Program Responsible, HR Operational Partner, Fin Controller, Log Operational Responsible, Strategic Communication Advisor, Supply Referent and HROp Support<br>
•The MESO (Middle East Support Office) is directly managed by the Head of MESO, that includes advisory, implementers and support positions providing technical and operational support to the field missions. The team is composed of Strategic Medical Advisor/Team Leader, Lab, IPC, Nursing Care and AMR Advisors and flyings, Humanitarian Affairs Advisor, Project Officer, Legal Advisor, Ops and Med Flying, Staff Mobility Coordinator and Implementer, Regional Technical Referent Energy and HVAC, Water & Sanitation and a MESO Assistant<br>
•Delocalized & Hosted positions<br>
•An intersectional Amman Mutualized Support Office (AMSO) for Finance/HR/Admin/Log/IT that supports both OCG, OCBA and OCA teams in Amman. The AMSO is under the direct management of OCBA.<br>
At the heart of the Operations Department of the Operational Center of Geneva (OCG), the "cells" are multidisciplinary teams of 7 to 8 experts (Program Manager, Deputy Program Manager, Polyvalent Medical Referent, Operational HR Partner, Operational Logistics Manager, Operational Finance Manager, Operational Communication Manager, Cell Assistant). The cells supervise and coordinate MSF's activities in several countries and are the direct interface between the headquarters and the field. Each member oversees a specific field of activity under the supervision (functional link) of a Program Manager and with a hierarchical link to the coordinator of the relevant department.<br>
The HROP centralizes and acts as a referent for mission’s HR and administrative issues in front of the various HR units at HQ and other members of the cell, mission’s Human Resources Coordinator (HRCo) or Head of Mission (HoM) and other MSF operational centers (OCs).<br>
With the need to focus more on strategic HR mentoring and support to missions, the HROP support will be the focal point of different HR files identified and delegated by the HROP.<br>
Scope of responsibilities – objectives of the position:<br>
Translation of operational ambitions into HR needs & planning of the IMS positions:<br>
• Participate in the discussions about optimal setup requested by the field to ensure that the staffing is sufficient in number and coherent in composition to meet the operational and institutional ambitions, especially during MYR and POA.<br>
• Reviews MYR and POA matrices and reports to HROP any issues (technical, settings, analytical, …) and provides to HROP first feedback on the forecast and variances compared to last validated budget.<br>
• Verifies the demand for IMS staffing formalized by the HRCos (compliance with planning, accuracy, and clarity of the request).<br>
• Follows up with the missions on job descriptions of international staff (MI), brings to missions’ attention missing or outdated MIs. Files received MIs.<br>
• Ensures the updating of the international staff tracking table (HR Update) (mission dates, job openings, obtaining documents)<br>
• Compiles a table of the cell's mission positions to be opened, on a weekly basis.<br>
• If necessary, takes over the IMS job openings, particularly in emergency situations.<br>
• Supports missions and GPOs on the IMS propositions and matching process, based on requests/needs.<br>
Focal point for specific HR dossiers, under the supervision of the HROP:<br>
• Acts as a focal point for mobility program in Cell 5 missions; works with Amman Mobility Coordinators towards boosting interCell and international mobility of Cell 5 missions’ staff. Initiate and streamlines the communication between HRCOs, PDMs and Mobility Coordinator on mobility needs and concrete LHS detachment matchings from/to Cell 5 missions.<br>
• Acts as a focal point for any topics related to Compensations & Benefits (e.g. IRFFG, IMS benefits, …) with special focus on Rewards Review (information management, streamlining communication between missions and HQ, …). Support HROP on Benchmark topic (BM requests, hosting sections, follow us with the missions on timely submission of the requested information and documents, ….) and revision of IMS perdiem in Cell 5 missions. Solicits and coordinates the intervention of Comp&Ben referents.<br>
HR and administrative management of international mobile staff (IMS):<br>
• Under the supervision of HROP, acts as a focal point for any topics related to IRPII, including IMS exceptions; manages IRPII exception requests with the missions and HR Direction.<br>
• With collaboration from HRCos keep updating the IMS HR update file.<br>
• Monthly, as part of the IMS salary payment, checks the changes of the start and end dates of IMS contracts, positions and project allocations and confirm the monthly IMS payroll information to FAR.<br>
• Provide support to Field Movement Referents (FMRs) in the case of specific movements or visas.<br>
• Carries out/participate in HR briefings and debriefings according to the policy and ensures the SHU is alerted when needed.<br>
• Follows up with international staff on documents required for their departure (informed consents BIC, proof of life)<br>
• Consolidates, monitors and updates pre-departure briefing materials for international staff<br>
• Follows up on anticipated returns of IMS and files documents related to them<br>
• During the matching process and during the mission of IMS, may be required to support exception requests according to the procedure.<br>
Information / Reporting:<br>
• Pivot between the HR department and the missions, ensures sufficient information sharing between these entities so that the HR department can provide an appropriate support - in particular during the “tour du monde” meetings and during HR days.<br>
• Ensures that statistics and indicators are collected and passed on and participates in the analysis of these at least at the PoA and MYR and at the end of the year (HRNS).<br>
Meeting and specific platforms:<br>
• Participates in the monthly meetings "Tour du Monde" to open IMS positions and present the cell's HR/operational news<br>
• Participates in the weekly mini-desks of the cell.<br>
• Participates in the weekly meetings with HRCos<br>
• Participates in POA, MYR etc.<br>
• Participates in any other meeting deemed relevant<br>
• Keeps links with other OCG Cells’ Assistants to assure consistent management of mandatory IMS documents (POA, BIC), Kompas management etc.<br>
Organizational support to the Cell:<br>
• Help to organize Cell 5 group briefings/debriefings of international staff, ensures their briefing on information management.<br>
• Organizes group BIC briefings by RP/ARP.<br>
• In case of IMS briefing/debriefing in Amman, welcomes international staff, presents to them Cell 5 setup and ensures they have the necessary documents; supports with organization of the arrival and stay in needed.<br>
• Follows up on Cell 5 members international movements (flights, visas, hotels, ...) by liaising with Amman Support Office, supports with organization of the international movements if needed.<br>
• Supports the cell in the organization of meetings.<br>
• Supports the cell in the management of information such as cell archiving.<br>
• Focal point for updating all mission HR documents on KOMPASS and Cell 5 private SharePoint.<br>
• Coordinates the organization of Cell events as needed.<br>
• Additional tasks can be requested.</p>
<p><br>
<strong>Profile Requirements:</strong><br>
<strong>Education:</strong> Master’s degree in HR management (People Management or similar), Social Sciences, Political Science, Humanitarian or Development Studies, or other relevant degrees.<br>
Additional operational & HR MSF training is an asset.<br>
<strong>Experience: </strong>At least one year MSF experience as Field/office HR Admin OR Cell Assistant with MSF OCG.<br>
<strong>Technical Competencies:</strong><br>
IT: Windows 10, database, Excel (use of macros), Power BI.<br>
HR Tools and HR Fundamentals.<br>
<strong>Languages:</strong>English<br>
French and/or Arabic an advantage.<br>
<strong>Others:</strong>This position is open to both Jordanian and non-Jordanian applicants.<br>
<br>
If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by <strong>Saturday 22nd August 2026.</strong></p>
<p><br>
To: https://msfamman.recruitee.com/o/human-resources-operational-partner-support-2 </p>
<p><br>
Any incomplete application will not be considered (ie no letter of motivation). Kindly note ONLY shortlisted applicants will be contacted.</p>
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for a <strong>Trainer</strong><strong> at</strong> the <strong>Learning & Development Department</strong><strong> in Amman, Jordan.</strong></p>
<p>The Trainer 3 is an active member of the Regional Learning Unit -LRU- and contributes to meeting its objectives. S/he leads and/or co-facilitates ICRC LnD learning programmes/courses. These can be: a) Global onboarding LnD programmes such as Working at the ICRC -WICRC-, Staff Integration Programme -SIP- or Security Awareness and Field Experience -SAFE-; b) Leadership and Management programmes such as Leadership and Management Stepping Stones -LMSS-, Humanitarian Leadership and Management School -HLMS- or other L&M courses designed for junior Managers; c) <em>Ad hoc</em> courses delivered by the Regional Unit to cover specific needs of a given delegation or at a regional level. </p>
<p>The trainer actively supports and assists participants in continuing their learning process through reflective practice and in rooting adapted behaviours within their working environment. S/He promotes adult learning practices among the LnD professionals in the AoR. S/He also contributes to the ongoing design, evolution, monitoring and evaluation of those programmes as well as the design and delivery of new or revised programmes in collaboration with the global or regional LnD team.</p>
<p>Trainer 3 has a regional and supra-regional remit. Requires travelling.</p>
<p><strong><u>GENERAL DUTIES</u></strong></p>
<ul>
<li>Carries out learning activities/projects according to general direction. Requires very good collaboration skills and willingness and ability to work in a team. Is self-activating, self-directed and works independently with little supervision. Able to deliver field-oriented products. Able to handle big groups of experienced participants.</li>
<li>Prepared to use non-standard approaches to resolving issues and solving problems. Suggests improvements, proposes solutions and is able to implement them. Seeks opportunities for innovation.</li>
<li>Prepared and motivated to develop knowledge and skills in adult education and/or leadership training through formal development programs.</li>
<li>Be aware of LnD’s policies, objectives and activities at the regional level.</li>
<li>Be aware of and contribute to the main goals and priorities of the ICRC regions covered. </li>
<li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li>
<li>Understands and adheres to the ICRC Code of Conduct</li>
<li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li>
<li>Respects and observes staff regulations and security rules at all times.</li>
<li>Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image</li>
<li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li>
<li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC.</li>
<li>Takes responsibility for his/her professional learning and development</li>
<li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary</li>
</ul>
<p><strong><u>RELATIONSHIPS</u></strong></p>
<ul>
<li>Internally, Interacts with all ICRC LnD team, uses their expertise and solicits their support. When necessary interacts with the delegation focal points for learning and development, HR managers, resource persons and learning programme participants.</li>
<li>Externally, interacts with learning and development service providers as well as external resource persons.</li>
</ul>
<p><strong><u>SCOPE</u></strong></p>
<ul>
<li>Geographical: global</li>
<li>Contributes to formulating regional and global priorities and strategies for learning and development.</li>
<li>Contributes to innovation and strategic feedback on global learning priorities.</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<ul>
<li>Facilitate, co-facilitate or lead LnD courses.</li>
<li>Contributes to designing, developing, implementing and evaluating learning and development of new or revised LnD programs and coordinates with the global level.</li>
<li>Contribute to leveraging the collective knowledge of the LnD and L&M communities of practice for enhancing peer learning and integrating the lessons learnt into practice.</li>
<li>Supervises the administrative and logistical organization of their learning and development programmes as well as other ad hoc courses and carries out related reporting.</li>
<li>Supports the ongoing evolution of learning modules, ensuring that their content is in line with the ICRC’s strategic direction and the People Management Strategy.</li>
<li>Technically manages, trains and coaches trainers, training relays and administrative staff working on their programmes.</li>
<li>Contributes to or leads the delivery of the learning modules during the distance, face-to-face and work-based learning phases and supports individuals’ learning processes within the respective programmes as required; provides coaching and support, especially during the distance learning and work-based learning phases.</li>
<li>Ensure that LHLnD courses are always offered in full confidentiality (a safe space for the participants). The facilitators will always respect the discretion and confidentiality of the learning process (and outcomes) for participants. At the same time, s/he ensures that critical information that could be relevant and provide added value to the institution is shared confidentially with specific people during or after the courses.</li>
<li>S/he can be appointed as a regional focal point for one or more specific programs (SIP/SAFE/WICRC) or any of the L&M courses needed and represents the Unit in its global coordination meetings, discussions, planning, follow-up, etc. and leads the internal discussions for the Unit’s contributions to the monitoring and evaluation of the program.</li>
<li>Can act as global coordinator for specific programmes, managing the worldwide delivery.</li>
<li>May manage Trainer 1 and 2 or a team of trainers.</li>
<li>Contributes to learning needs analysis for individuals, units, teams or delegations.</li>
<li>Provides inputs for the unit’s annual planning by contributing to the formulation of regional priorities and strategies for learning and development.</li>
<li>Share significant learning outcomes (and/or process) and lessons learnt with other LnD team members. </li>
<li>Actively contribute to the development of a facilitators’ community of practice.</li>
<li>When responsibilities for the facilitation, co-facilitation or other tasks related to the L&M programmes, in the respective LRU or at the global level, are assigned to her/him, the time dedicated to those duties is defined by the Head of the Unit and is regularly reviewed jointly with her/his line and functional managers.</li>
</ul>
<p><strong><u>EDUCATION AND PROFESSIONAL EXPERIENCE REQUIRED</u></strong></p>
<ul>
<li>Masters’ degree or equivalent.</li>
<li>Training qualification required.</li>
<li>Minimum of 12 years of relevant experience in training design and delivery (or 10 years of experience with the ICRC or within the humanitarian sector in multiple contexts)</li>
<li>Management expertise very strong asset.</li>
<li>Experience in management and leadership training is also a very strong asset.</li>
<li>Strong and proven competence in training design and delivery (needs analysis, pedagogical design, course facilitation, monitoring and evaluation).</li>
<li>Strong communication skills. And a strong ability to handle big groups of diverse adult learning participants</li>
<li>Ability to share best practices, receiving and giving open feedback</li>
<li>Ability to establish a conducive environment in training and training related activities.</li>
<li>Excellent written and spoken communication skills in English and Arabic. (Other language skills, such as French, Spanish, Russian are assets)</li>
<li>Programme management certification an asset</li>
<li>Computer proficiency.</li>
</ul>
<p> Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.</p>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: <strong>July 17th, 2026,</strong> the position will be filled once we find the right candidate, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before <strong>July 17th, 2026</strong></li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a resume in English will be considered.</li>
<li>Salary range between 2,716 – 3,138 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants</strong>. However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
<p> </p>
<h2>RECRUITMENT NOTICE</h2>
<h3>INTERNAL & EXTERNAL</h3>
<p >The French section of Médecins Sans Frontières is recruiting for its project in <strong>Amman</strong></p>
<h1> Social Worker Full Time contract</h1>
<h3>CONTEXT</h3>
<p >Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. <strong>For more information, visit our Arabic website</strong>, <a href="http://www.msf-me.org/">www.msf-me.org</a><u>.</u></p>
<p >Médecins Sans Frontières is running a reconstructive surgery program in Amman, which opened in 2006, is giving access to reconstructive surgery (orthopedic, plastic, and maxillo-facial) to war-wounded people providing comprehensive health care, MSF aims at identifying and referring patients from neighboring countries (Iraq, Yemen, Syria, and other countries with conflicts) then ensuring their medical follow-up after discharge.</p>
<p >Médecins Sans Frontières Reconstructive Surgery program and the Country Office in Amman are seeking a <strong>(1) Social Worker for a Full-Time contract.</strong></p>
<p><strong>Dimension of post</strong></p>
<p>Reconstructive Surgery Hospital with an average of 520 admissions per year, over 1000 surgeries annually, 50 surgical beds and 69 rehabilitation beds, 2 OTs for orthopedic, maxillo-facial and plastic reconstructive surgeries, OPD with an average 550 consultations / month, physiotherapy and psychosocial department, and Antimicrobial Resistance activity (Stewardship, IPC and Micro laboratory) within the hospital.</p>
<h3>SCOPE OF RESPONSIBILITIES</h3>
<p>Carry out all activities aimed at addressing individuals’ social critical needs (related to assistance and/or protection), promoting their overall well-being and autonomy through social support, and strengthening com-munity-based social interventions (depending on the scope of the social work component in the project). These activities should consider the social determinants of health to ensure a holistic approach to people’s needs and to uphold the well-being, safety, agency and dignity of MSF patients.</p>
<h3>ACCOUNTABILITIES</h3>
<ul>
<li>Conduct social assessments of service users’ situation to identify vulnerabilities and social critical needs including legal, protection, shelter/housing, financial/vocational, food security, and access to other critical services beyond the project scope.</li>
<li>Support the provision of holistic care to service users, by actively coordinating with the other members of the MSF multidisciplinary team (especially medical and MHPSS).</li>
<li>Provide direct social support interventions to service users, facilitate safe referrals to vetted external services/actors to address social critical needs identified during assessment (assistance and protection), and ensure tailored follow up.</li>
<li>Under the supervision of the line manager, contribute to the mapping and regular updating of formal and informal support services (incl. existing community resources). Contribute to assessing quality and safety of existing support services, as well as the identification of gaps.</li>
<li>Flag any changes to vulnerabilities or patterns identified during social assessments to Social Worker Supervisor as well as concerns over the quality or gaps of support services supporting potential advocacy efforts to hospital director.</li>
<li>Participate in the development and adaptation of tools and other material needed for the job.</li>
<li>Collect and record data, statistics and files in a timely manner and according to the data protection policy, MSF ethical guidelines and legal standards.</li>
<li>Under the supervision of the line manager, ensure close collaboration with medical teams, Mental Health and Psychosocial Support (MHPSS), Health Promotion and Community Engagement (HPCE) and Humanitarian Affairs & Advocacy teams to foster a multidisciplinary approach.</li>
</ul>
<p> <strong>1. Case management:</strong> addressing social critical needs of service users including protection and assistance</p>
<ul>
<li>According to eligibility criteria, receive individuals and assess their situation performing thorough assessments of cases to identify vulnerabilities and social critical needs.</li>
<li>Perform risk assessment for individuals.</li>
<li>Develop an intervention plan together with the person of concern.</li>
<li>According to the project’s intervention criteria and with the person’s consent, provide individuals with direct assistance or referrals according to pre-established safe referral pathways.</li>
<li>In collaboration with the hospital director and social work supervisor, create and maintain safe supportive networks with institutional and external actors for referrals.</li>
<li>Under the supervision of the Social Worker Supervisor, contribute to the definition and the internal dissemination of criteria for detection of individuals with social critical needs.</li>
<li>Ensure follow up of the case and conclude with case closure.</li>
<li>Initiate and/or take active part to multidisciplinary discussions with the relevant medical and mental health care providers.</li>
<li>Enhance two-way communication and patient agency: ensure the active participation of patients in the decision regarding their health and social situation.</li>
<li>Manage complex or sensitive cases under the supervision of the social work supervisor and the hospital director and in collaboration with other relevant staff members involved and contribute to the definition of the best approach to address the individuals’ needs while considering risk and protective factors.</li>
</ul>
<p><strong>2. Social support (as part of multidisciplinary efforts):</strong></p>
<ul>
<li>Contribute to the creation of a safe, dignified and confidential care environment within the MSF facility, fostering the promotion of patient’s information, rights and participation, accessibility to feedback and complaints mechanism, in line with Safeguarding efforts.</li>
<li>Actively promote and contribute to overall patient wellbeing while receiving care.</li>
<li>Assess and address patients’ care-taking needs.</li>
<li>Collect comments and feedback from service users, patients and caregivers and address them or escalate them to the relevant manager.</li>
</ul>
<h3>MSF Section/Context Specific Accountabilities</h3>
<ul>
<li>Contribution to Educational program</li>
</ul>
<ul >
<li>Facilitate administrative processes for registration (physical or online), particularly for Gaza patients, to ensure continuity of education.</li>
<li>Support the Social Worker Supervisor in facilitating and arranging with the other NGOs, external partners and authorities the educational resources needed, volunteer educators, and study spaces for high school students to support the patients.</li>
</ul>
<ul>
<li>When required, follow up with patients discharged to hotels to monitor their well-being, safety, and living conditions, and ensure their basic needs are met, reporting any concerns to the supervisor.</li>
<li>In coordination with the hospital director and under the guidance of the supervisor, implement and follow up on patient leave procedures, ensuring safety and security considerations for patients and caregivers, and keeping the supervisor informed</li>
<li>Contribute alongside the supervisor to the organization’s representation in stakeholder meetings (UN, NGOs, etc.), supporting networking and maintaining an updated database of humanitarian actors in Jordan.</li>
</ul>
<h3>PROFILE</h3>
<ul>
<li>Bachelor’s degree in social work (BSW) or other relevant degree in Social sciences, Psychology, law.</li>
<li>Two years minimum in a similar social job; (a social worker/case worker/ protection officer), managing complex cases with critical social needs (protection, psychosocial, sexual and gender-based violence, key populations etc.), carrying out community social services or social services in health facilities.</li>
<li>Experience with MSF or other NGOs, desirable.</li>
<li>Demonstrated understanding of and ability to navigate the national/local social wel-fare system.</li>
<li>Fluent in English and Arabic.</li>
<li>Required Competencies (Service Orientation, People-Centred Approach, Results and Quality Orientation; Teamwork and Cooperation; Behavioral Flexibility; Networking and building relationships; Cultural awareness and flexibility, Analytical skills)</li>
</ul>
<ul>
<li><strong>WORK LOCATION</strong>: Amman, at Al Mowasah hospital & Country Office, Shmeisani.</li>
</ul>
<p><strong> CONTRACT</strong>: 6 months on 100% contract, renewable, with 3 months’ trial period in the first contract.</p>
<p><strong> START DATE: </strong>August 2026</p>
<p >Interested applicants should submit their <strong>application in English </strong>containing curriculum vitae no later than <strong>14<sup>th</sup> July 2026</strong> to the <u>Akhtaboot website</u></p>
<h2>Only candidates meeting the requirements will be called through their addresses</h2>
<p >Notice: No monetary transactions, neither demands of favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse the hiring of a candidate having benefitted from such acts. All illicit demands of these types may be pursued through the judicial system.</p>
<p >Médecins Sans Frontières is committed to safeguarding and promoting the welfare of the people we serve and our staff. MSF has zero tolerance for sexual exploitation and abuse, harassment, and abuse of power. All selected candidates will be subject to reference checks.</p>
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for a <strong>Staff Health Officer </strong><strong>at</strong> the<strong> People Unit </strong><strong>in Amman, Jordan.</strong></p>
<p>Staff Health Officer is the focal point for all matters relating to the health of ICRC staff in the delegation. In line with ICRC staff health strategy and in collaboration with medical personnel on the spot, s/he promotes ICRC Staff Health Strategy and other initiatives to ensure good physical and mental health of the ICRC staff. Following ICRC Global Staff Health Strategy, the Staff Health Officer implements the staff health strategy in six identified domains; 1. Policies and Guidelines; 2. Health Promotion and prevention; 3. Emergency preparedness and case management; 4. Mental Health & Psychosocial support (MHPSS) for staff; 5. Crisis Management Support. 6. Quality control and monitoring.</p>
<p><strong><u>GENERAL DUTIES</u></strong></p>
<ul>
<li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li>
<li>Understands and adheres to the ICRC Code of Conduct</li>
<li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li>
<li>Respects and observes staff regulations and security rules at all times</li>
<li>Represents the ICRC in a professional manner at all times</li>
<li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li>
<li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li>
<li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<p><strong><u>1</u></strong><strong><u>.1.POLICIES AND GUIDELINES.</u></strong></p>
<ul>
<li>Raises awareness on main Policies and Guidelines (both local and Global) and implements / refers to them in daily activities.</li>
<li>Leads revision and adaptation of the Policies to local context if relevant.</li>
<li>Leads creation and adaptations of Standard Operating Procedures, Policies and proposals for Jordan delegation and submits it to HRM / Regional Staff Health Manager for further review and validation.</li>
</ul>
<p><strong><u>1</u></strong><strong><u>.2.PREVENTION</u></strong></p>
<p><strong><u>Context specific Health risks assessment</u></strong></p>
<ul>
<li>Identifies and evaluates context specific risks and designs preventive measures (i.e. endemic disease, outbreaks, collapse of the health system).</li>
<li>Assesses occupational health risks and develops risk mitigation measures.</li>
<li>Provides recommendations and monitors their implementation upon need.</li>
<li>Develops context specific health promotion messages and facilitates their distribution.</li>
</ul>
<p><strong><u>Health briefings and debriefings </u></strong></p>
<ul>
<li>Supervises individual and collective health briefings for all new staff arriving in the delegation, advising on specific local health risks (mental and somatic health) and on avoidable behavioural risks. Reviews content of the briefing when required.</li>
<li>Briefs management of medical emergencies (medical helpline, emergency services, referral facilities, access to post-rape kits and first aid kits).</li>
<li>Supervises and advises on individual health debriefing at end of mission of mobile staff and personalized advice on medical issues for follow up to further level.</li>
</ul>
<p><strong><u>Vaccination and Chemoprophylaxis </u></strong></p>
<ul>
<li>Ensures that vaccinations are complete for mobile delegates and resident staff in “exposure mission” and counsel to complete vaccination cycle when necessary.</li>
<li>Ensures that all ICRC employees have access to information about malaria risk and chemoprophylaxis, test and emergency treatment as well as to the data on rabies risks and prophylaxis.</li>
</ul>
<p><strong><u>Medical screening </u></strong></p>
<ul>
<li>Counselling for medical screening at recruitment of all future resident staff and for “exposure missions”.</li>
<li>Reviews and issues medical fit to work decision for all newly recruited staff.</li>
<li>Supervises regular medical check up of drivers and liaison with Fleet to coordinate activities.</li>
</ul>
<ul>
<li>Advices Mobile personnel on medical tests for yearly renewal of medical greenlight upon the request.</li>
</ul>
<p><strong><u>First Aid</u></strong></p>
<ul>
<li>Ensures that the needed First Aid Kits are available at the ICRC offices / vehicles and supervises the use in collaboration with the security and safety officer.</li>
<li>Supervises the implementation of First Aid Training on national level in collaboration with national society.</li>
</ul>
<p><strong><u>Drugs and medical items stock management</u></strong></p>
<ul>
<li>Ensures that Post Rape Kits are available at Delegation level.</li>
</ul>
<p><strong><u>Management of sick leave and absence management</u></strong></p>
<ul>
<li>Supervises the established procedures for absence management of all staff in respect of medical confidentiality and within the limit of their technical responsibility.</li>
<li>Collaborates and cooperates with HR department and Management for absence management, including suggesting possible improvements.</li>
<li>Contributes to prevention of absenteeism and presenteeism in collaboration with HR department and external consultant.</li>
<li>Advocate and reviews, if needed, in coordination HR department, for the evaluation of the referral doctor for second opinion.</li>
</ul>
<p><strong><u>1.3. CLINICAL CARE AND EMERGENCIES</u></strong></p>
<p><strong>Medical Contingency Planning</strong></p>
<ul>
<li>Prepares medical contingency planning standard operating procedure for Delegation. Revises medical contingency planning periodically and when required.</li>
<li>Supervises preparedness of standard operating procedures for dealing with medical emergencies including communication tree.</li>
</ul>
<p><strong><u>Referral structures </u></strong></p>
<ul>
<li>Assesses referral facilities safety of access for all employees in collaboration with local healthcare partners.</li>
<li>An updated matrix of identified health facilities and related contacts are made available to all staff and regularly updated as needed.</li>
<li>Integrates Medical Contingency Plan (MCP) in the overall contingency plan of the delegation.</li>
</ul>
<p><strong><u>Case management, Medical evacuation and Repatriation</u></strong></p>
<ul>
<li>Supervises assessment / identification of referral medical staff and health care facilities for individual health care for all staff.</li>
<li>Supervises identification of local resources for the staff mental health and psychosocial support.</li>
<li>Informs ICRC staff on medical policies/procedures related to medical and accident coverage.</li>
<li>Ensures respect of medical confidentiality of all individual health information of ICRC staff. Upon agreement of concerned staff, it may be shared among medical staff bound by the same medical confidentiality.</li>
<li>Coordinates Medical Evacuation liaising with various stakeholders (Management, Regional Staff Health Management, Geneva, UN, International SOS, referral hospitals etc.).</li>
<li>Establishes modalities of 24/7 national medical hotline.</li>
</ul>
<p><strong><u>1.4. STRESS MANAGEMENT</u></strong></p>
<p><strong><u>Post-Incident and chronic stress management </u></strong></p>
<ul>
<li>Ensures promotion and awareness on delegation stress policy. Support to management in the implementation of best institutional practices in stress management according to Institutional stress policy.</li>
<li>Organization of peer support session in case of critical incidents according to critical incident standard operating procedure and best practices (e.g. Critical Incident Management,).</li>
<li>Stress Management practices. This activity is organized upon need, in coordination with Regional Staff Psychological Support Coordinator.</li>
<li>Ensures all staff is informed about the policies and procedures regarding harassment at the workplace and offer medical support if needed.</li>
</ul>
<p><strong><u>MHPSS promotion and prevention</u></strong></p>
<ul>
<li>Supports identification of local specialized organization / practitioners working in the field of mental health and psychosocial support.</li>
<li>Establishes referral mechanism for the colleagues in need.</li>
<li>Advocates organization of psychosocial awareness session and events when needed, liaisons with Regional Staff Psychological Support Coordinator for technical support.</li>
<li>Supports implementation different institutional training and policy for stress management and psychological wellbeing of staff.</li>
</ul>
<ol>
<li value="1.5"><strong><u>CRISIS MANAGEMENT SUPPORT</u></strong></li>
</ol>
<ul>
<li>Provides support to the ICRC crisis management mechanism addressing medical aspects.</li>
<li>Participates and contributes on Crisis Cell if established.</li>
<li>Provides support to individual in aftermath of critical event.</li>
</ul>
<p><strong><u>1.6. HEALTH INSURANCE, MEDICAL INFORMATION AND REPORTING</u></strong></p>
<p><strong>Medical insurance</strong></p>
<ul>
<li>Act as a focal person for the insurance company and for other administrative tasks including the contract management.</li>
<li>Case management for all staff is handled according to relevant ICRC procedures.</li>
<li>Administrative accounting tasks related to staff health/insurance are performed confidentially.</li>
<li>Provides support in assessing the services provided by the local health insurance company and in the process of identifying a new local health insurance company.</li>
<li>Supports awareness raising on medical coverage plan and creates awareness among ICRC employees on better use of the coverage.</li>
<li>Manages special cases where insurance company does not cover expenses in coordination with the HR Manager and Regional Staff Health Manager.</li>
<li>Insures compliance with Finance and Administration Manual for special cases.</li>
<li>Demonstrates good knowledge of the administrative procedures related to the accident and occupational disease coverage.</li>
</ul>
<p><strong>Quality control and reporting</strong></p>
<ul>
<li>Ensures collection of relevant Staff Health data through various tools available (internal monitoring tool, internal databases), including development and customization local tools for data collection.</li>
<li>Implements Staff Health Satisfaction Survey on national level.</li>
<li>Monitors implementation of Staff Health Strategy through the internal monitoring tool in coordination with Regional Staff Health Manager.</li>
<li>Maintains strict confidentiality regarding all medical information.</li>
</ul>
<p><strong><u>PEOPLE MANAGEMENT RESPONSIBILITIES</u></strong></p>
<ul>
<li>Provides technical supervision and coordinate activities of the other Staff Health Officer.</li>
<li>Participates in the selection process of Staff Health Team in the country level if needed.</li>
<li>Understands and supervises the Performance Management & Development) activities for employees under their supervision.</li>
<li>Engages in ongoing and continuous feedback and support, particularly for employees under their supervision, but also other staff members.</li>
<li>Organizes regular meetings within their team to ensure optimal coordination of the work and proper flow of information.</li>
<li>Ensures that job descriptions for employees under their supervision are up to date; seeks feedback and support from the HR Department if needed.</li>
<li>Plans and coordinates the annual leave of the employees under their supervision ensuring continuity of the operations throughout the year and making sure that there are no outstanding holiday balances at the end of the year.</li>
<li>Coordinates and supports the employees under their supervision in their personal development by coaching and advising them on internal and external training and development possibilities.</li>
</ul>
<p><strong><u>ADDITIONAL DUTIES</u></strong></p>
<ul>
<li>Might require work overtime in line with the needs of the department and in case of medical emergency.</li>
<li>Follows up on all work-related messages and correspondence with the relevant contacts and departments.</li>
<li>Is aware of the delegation’s objectives and has a good knowledge of the Movement and other contacts relevant to the position.</li>
<li>Collects and shares information so as to improve the ICRC’s understanding of the environment and humanitarian trends and responses.</li>
<li>Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image.</li>
<li>Takes responsibility for their own professional learning and development.</li>
<li>Reports events and changes within the region that could have an impact on ICRC's activities and hence provides sound elements to the Delegation that allow to establish objectives and priorities.</li>
<li>Participates actively in meetings.</li>
</ul>
<p><strong><u>EDUCATION AND PROFESSIONAL EXPERIENCE REQUIRED</u></strong></p>
<ul>
<li>Health professional (physician or a registered nurse) with minimum 3 years of clinical experience</li>
<li>Full registration with valid license to practice medicine in Jordan</li>
<li>Knowledge of occupational medicine is preferrable</li>
<li>Fluency in English and Arabic</li>
<li>Experience in mental health, stress management.</li>
<li>Experience in medical evacuation and medical emergencies</li>
<li>Proficiency with MS-Office and internet tools</li>
<li>Good rigor, method and analytical skills</li>
<li>Willing to travel to participate in meetings annually</li>
<li>Keeps strict medical confidentiality</li>
<li>Respect of medical professional regulations</li>
</ul>
<p>Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.</p>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: <strong>July 08<sup>th</sup>, 2026,</strong> the position will be filled once we find the right candidate, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before <strong>July 08<sup>th</sup>, 2026</strong></li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a resume in English will be considered.</li>
<li>Salary range between 1,737– 2,086 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants</strong>. However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
<p> </p>
<p><h4>About Maqsam</h4>
<p>At Maqsam, we’re building the friendliest cloud communication suite in MENA. Businesses use Maqsam to make and receive calls anywhere in the world, get local and international numbers without friction, build interactive voice responses, supervise and record their call-centre teams, and support customers over WhatsApp and other channels.</p>
<p>We’re growing fast, we sit at the heart of a real problem for growing businesses, and we’re in the middle of an exciting shift, from a feature factory toward genuine product discovery. You’ll join a world-class team whose members have built products at Google, Booking, Microsoft, Verizon, Orange, and Zain.</p>
<h4>Your opportunity</h4>
<p>We’re hiring an experienced product manager to drive key parts of our administration area, the account, team, permissions, and configuration layer our customers rely on every day, plus the compliance and regulatory capabilities that let them operate legally across MENA markets. You’ll take clear ownership of a defined set of products within this area from day one, and you’ll have room to grow your remit as you prove yourself.</p>
<p>This is a hands-on, high-ownership role at the intersection of product, engineering, compliance, and our revenue teams. You’ll partner closely with the squad lead and, given your experience, be trusted to run significant areas independently. Much of the work is turning operational and market requirements into clear, shippable product, so you’ll be equally comfortable digging into a new market’s requirements and writing a crisp and clear requirements for the squad.</p>
<p>You’ll report to: the VP of Product.<br>
You’ll work day-to-day with: Engineering, UX/UI (Design), Compliance, Legal, Finance, and the Revenue teams (Support, Success, Sales).<br>
Squad: Administration.</p>
<h4>Your top responsibilities</h4>
<li>The administration layer. Take clear ownership of account, team, roles and permissions, and configuration surfaces, the backbone that, when done well, makes Maqsam feel effortless to run. Outcome: measurable drop in admin-related friction and support load.</li>
<li>Regulatory and market-readiness features. Work closely with legal and compliance teams to turn regional and market requirements (e.g. business verification, identity, and reporting needs across MENA markets) into prioritised, well-specified product, so Maqsam’s product expands cleanly into new markets and the customer experience stays simple.</li>
<li>Cross-team leadership. Act as the lead product point of contact across Engineering, Compliance, Finance, and Revenue, aligning stakeholders, protecting engineering focus, and keeping the roadmap honest under changing priorities. Outcome: fast, clean resolutions instead of fire-drills.</li>
<li>Product source-of-truth. Establish and maintain the product documentation for your area so the team has a reliable reference for how it actually works. Outcome: a maintained source of truth others can rely on.</li>
<li>Evidence-led discovery. Talk to users, use our analytics, and bring evidence, not just requests, into what we build next.</li>
<h4>We expect from you</h4>
<li>4+ years in B2B product management (SaaS or software), with a strong track record of shipping and owning meaningful product areas independently.</li>
<li>Advanced stakeholder management across technical and non-technical partners; you build alignment and lead without authority.</li>
<li>Exceptional written and verbal communication with stakeholders.</li>
<li>Comfort with ambiguity and shifting priorities; you create structure and order without waiting for it.</li>
<li>Technical fluency; you collaborate closely and credibly with engineers.</li>
<li>Data-literate; you think analytically and you are data driven.</li>
<li>Fluent in English and Arabic.</li>
<li>Demonstrated ownership and accountability for outcomes; genuine curiosity and drive to learn.</li>
<li>LLM/AI experience or familiarity.</li>
<h4>Nice to have</h4>
<li>Telecom / CPaaS / CCaaS / contact-centre domain background.</li>
<li>Exposure to AI-powered product features (a growing bet across Maqsam).</li>
<li>Experience building or maintaining integrations / public APIs.</li>
<li>Experience with legal and compliance product scope.</li>
<li>Storytelling communication.</li>
<h4>What we provide</h4>
<p>Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:</p>
<li>A collaborative and friendly environment with flexible hours.</li>
<li>Many opportunities to learn, grow and become a world-class professional.</li>
<li>A fair compensation.</li>
<li>A culture that thrives on open communication and transparency.</li>
<li>First-class health insurance.</li>
<li>Part of something big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li></p><p></p>
<p><h4>About Maqsam</h4>
<p>At Maqsam, we’re building the friendliest cloud communication suite in MENA. Businesses use Maqsam to make and receive calls anywhere in the world, get local and international numbers without friction, build interactive voice responses, supervise and record their call-centre teams, and support customers over WhatsApp and other channels.</p>
<p>We’re growing fast, we sit at the heart of a real problem for growing businesses, and we’re in the middle of an exciting shift, from a feature factory toward genuine product discovery. You’ll join a world-class team whose members have built products at Google, Booking, Microsoft, Verizon, Orange, and Zain.</p>
<h4>Your opportunity</h4>
<p>We’re hiring an experienced product manager to drive key parts of our administration area, the account, team, permissions, and configuration layer our customers rely on every day, plus the compliance and regulatory capabilities that let them operate legally across MENA markets. You’ll take clear ownership of a defined set of products within this area from day one, and you’ll have room to grow your remit as you prove yourself.</p>
<p>This is a hands-on, high-ownership role at the intersection of product, engineering, compliance, and our revenue teams. You’ll partner closely with the squad lead and, given your experience, be trusted to run significant areas independently. Much of the work is turning operational and market requirements into clear, shippable product, so you’ll be equally comfortable digging into a new market’s requirements and writing a crisp and clear requirements for the squad.</p>
<p>You’ll report to: the VP of Product.<br>
You’ll work day-to-day with: Engineering, UX/UI (Design), Compliance, Legal, Finance, and the Revenue teams (Support, Success, Sales).<br>
Squad: Administration.</p>
<h4>Your top responsibilities</h4>
<li>The administration layer. Take clear ownership of account, team, roles and permissions, and configuration surfaces, the backbone that, when done well, makes Maqsam feel effortless to run. Outcome: measurable drop in admin-related friction and support load.</li>
<li>Regulatory and market-readiness features. Work closely with legal and compliance teams to turn regional and market requirements (e.g. business verification, identity, and reporting needs across MENA markets) into prioritised, well-specified product, so Maqsam’s product expands cleanly into new markets and the customer experience stays simple.</li>
<li>Cross-team leadership. Act as the lead product point of contact across Engineering, Compliance, Finance, and Revenue, aligning stakeholders, protecting engineering focus, and keeping the roadmap honest under changing priorities. Outcome: fast, clean resolutions instead of fire-drills.</li>
<li>Product source-of-truth. Establish and maintain the product documentation for your area so the team has a reliable reference for how it actually works. Outcome: a maintained source of truth others can rely on.</li>
<li>Evidence-led discovery. Talk to users, use our analytics, and bring evidence, not just requests, into what we build next.</li>
<h4>We expect from you</h4>
<li>4+ years in B2B product management (SaaS or software), with a strong track record of shipping and owning meaningful product areas independently.</li>
<li>Advanced stakeholder management across technical and non-technical partners; you build alignment and lead without authority.</li>
<li>Exceptional written and verbal communication with stakeholders.</li>
<li>Comfort with ambiguity and shifting priorities; you create structure and order without waiting for it.</li>
<li>Technical fluency; you collaborate closely and credibly with engineers.</li>
<li>Data-literate; you think analytically and you are data driven.</li>
<li>Fluent in English and Arabic.</li>
<li>Demonstrated ownership and accountability for outcomes; genuine curiosity and drive to learn.</li>
<li>LLM/AI experience or familiarity.</li>
<h4>Nice to have</h4>
<li>Telecom / CPaaS / CCaaS / contact-centre domain background.</li>
<li>Exposure to AI-powered product features (a growing bet across Maqsam).</li>
<li>Experience building or maintaining integrations / public APIs.</li>
<li>Experience with legal and compliance product scope.</li>
<li>Storytelling communication.</li>
<h4>What we provide</h4>
<p>Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:</p>
<li>A collaborative and friendly environment with flexible hours.</li>
<li>Many opportunities to learn, grow and become a world-class professional.</li>
<li>A fair compensation.</li>
<li>A culture that thrives on open communication and transparency.</li>
<li>First-class health insurance.</li>
<li>Part of something big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an Associate Software Engineer to join our dynamic engineering teams and contribute to the development of innovative software solutions. As an Associate Software Engineer, you will work as part of a Scrum team responsible for delivering components of our flagship products and platforms. This entry-level professional position provides an excellent opportunity to develop your technical skills while contributing to meaningful software development projects that impact millions of users globally. Your primary responsibility is to work as a Quality Engineer, focusing on developing regression tests, end-to-end (E2E) tests, and other quality assurance solutions to ensure product reliability and performance.</p><p>How You Will Make an Impact</p><p>As an Associate Software Engineer, you will work in teams responsible for delivering one or more product components across various platforms including research, education, and corporate learning systems. You will be responsible for delivering solid and maintainable software through established good processes while taking ownership over component, product, or project lifecycles. You will provide technical support and assistance to end-users, troubleshoot application issues, and resolve them in a timely manner. Your responsibilities will include documenting and tracking support tickets, escalating unresolved issues following established procedures, and contributing to continuous improvement of support processes and procedures.</p><p>Skills and Qualifications</p><p>Core Technical Skills:</p><ul><li>Excellent knowledge of computer science concepts</li><li>Basic understanding of Java-based development</li><li>Good understanding of client/server applications, relational databases, and web-based application</li><li>What is HTTP and how is it used in client-server communication? Can you explain what happens when you type a URL into a browser? What is the role of a server in a client-server architecture?</li><li>Knowledge of version control systems and collaborative development practices.</li></ul><p>Development Technologies:</p><ul><li>Experience with modern web technologies and frameworks</li><li>Understanding of API development and integration concepts</li><li>Basic knowledge of cloud technologies and deployment practices</li><li>Familiarity with agile development methodologies</li><li>Experience with debugging and problem-solving techniques</li><li>Knowledge of testing principles and quality assurance practices</li></ul><p>Professional Capabilities:</p><ul><li>Strong written and oral communication skills</li><li>Ability to work effectively in team environments</li><li>Willingness to learn new skills and technologies continuously</li><li>Passion for software development with an engineering mindset</li><li>Eagerness to take on new challenges and grow professionally</li><li>Understanding of the value in collaborative work and knowledge sharing.</li></ul><p>Technical Support Skills:</p><ul><li>Ability to provide technical support via ticketing systems, emails, or calls</li><li>Skills in troubleshooting and diagnosing application problems</li><li>Experience with documentation and ticket tracking systems</li><li>Capability to escalate issues appropriately following established procedures</li><li>Ability to educate end-users on effective application usage</li></ul><p>Educational and Experience Requirements:</p><ul><li>Bachelor's degree in Computer Science, Information Technology, Information Systems, or equivalent qualification</li><li>0-12 months of relevant technical experience (internships and projects considered)</li><li>Entry-level position suitable for recent graduates or career changers</li><li>Demonstrated passion for technology and continuous learning</li><li>Strong track record of conscientious, thoughtful work</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Information Systems, or equivalent qualification</li><li>0-12 months of relevant technical experience (internships and projects considered)</li><li>Entry-level position suitable for recent graduates or career changers</li><li>Demonstrated passion for technology and continuous learning</li><li>Strong track record of conscientious, thoughtful work</li><li>Excellent knowledge of computer science concepts</li><li>Basic understanding of Java-based development</li><li>Good understanding of client/server applications, relational databases, and web-based application</li><li>Knowledge of version control systems and collaborative development practices.</li><li>Experience with modern web technologies and frameworks</li><li>Understanding of API development and integration concepts</li><li>Basic knowledge of cloud technologies and deployment practices</li><li>Familiarity with agile development methodologies</li><li>Experience with debugging and problem-solving techniques</li><li>Knowledge of testing principles and quality assurance practices</li><li>Strong written and oral communication skills</li><li>Ability to work effectively in team environments</li><li>Willingness to learn new skills and technologies continuously</li><li>Passion for software development with an engineering mindset</li><li>Eagerness to take on new challenges and grow professionally</li><li>Understanding of the value in collaborative work and knowledge sharing.</li><li>Ability to provide technical support via ticketing systems, emails, or calls</li><li>Skills in troubleshooting and diagnosing application problems</li><li>Experience with documentation and ticket tracking systems</li><li>Capability to escalate issues appropriately following established procedures</li><li>Ability to educate end-users on effective application usage</li></ul><p></p></section>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our guest event experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the guest event expert makes transactions feel like part of the experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest service experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for guest event experts – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<ul>
<li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li>
<li><strong>Related work experience:</strong> Less than 1-year related work experience.</li>
<li><strong>Supervisory experience:</strong> No supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our guest event experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the guest event expert makes transactions feel like part of the experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest service experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for guest event experts – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<ul>
<li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li>
<li><strong>Related work experience:</strong> Less than 1-year related work experience.</li>
<li><strong>Supervisory experience:</strong> No supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>