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Development Gateway (An IREX Venture)1
Jordan - Amman
<p><strong>Terms of Reference: DG Program Lead</strong></p>
<p>About Development Gateway and the Early Grade Education Activity (EGEA)<br>
Development Gateway: An IREX Venture (DG) is an international non-profit organization with<br>
approximately 80 team members based in more than 10 countries worldwide. By leveraging the<br>
combination of programmatic and IT developer capacity and skills within DG, over the last 20<br>
years we have researched data ecosystems, built digital tools to support those data ecosystems,<br>
and advised on data strategy and digital transformation to strengthen decision-making,<br>
transparency, and service delivery.</p>
<p><br>
DG is one of several consortium partners, led by IREX, implementing the Early Grade<br>
Education Activity (EGEA, also known as ‘ASAS’) program in Jordan between 2023-2028,<br>
funded by the U.S. Department of State. As a large-scale development program, ASAS is a<br>
complex, high-paced and outcome-oriented initiative. The consortium itself comprises well over<br>
50 individuals working on the program at any given time (based both in Jordan and abroad).<br>
From DG’s side alone, there are likely to be approximately 8-10 personnel supporting<br>
implementation at any given time, with at least 3 staff based in Amman including the Program<br>
Lead.</p>
<p><br>
The overarching objective of ASAS is to improve the quality of early grades (K-G3) education<br>
outcomes for children in Jordan. The program aims to achieve this objective by supporting the<br>
education of student teachers while they are still at university (pre-service teachers), and also by<br>
supporting early grades students and teachers (in-service teachers).</p>
<p><br>
DG’s role within the consortium is focused on enhancing data use among various systems and<br>
data sources in Jordan’s education sector. DG will enhance user-centered digital solutions to<br>
support local actors in mapping the data landscape and improving data systems’ utility and<br>
interoperability. DG will also work with various actors in Jordan to support the digitization of<br>
institutional data systems, including quality assurance processes and assessment where needs<br>
are identified. Lastly, DG will also support integration and alignment of the national AI policy<br>
into the education sector by conducting a series of AI readiness diagnostics and sandboxing<br>
exercises at the Ministry of Education (MoE) and University level to explore the feasibility of<br>
integrating automation safely and effectively into key functions.</p>
<p><strong>Job description</strong><br>
This is an exciting opportunity for someone who, through substantial experience in the<br>
education and/or digital sectors in Jordan, has developed strong strategic skills. We are looking<br>
for a senior professional based in Amman who is equally comfortable working on big picture<br>
strategic issues and complex technical details. Someone who brings deep subject-matter<br>
expertise in education and/or digital policy in Jordan while operating seamlessly in an advisory<br>
capacity to steer complex conversations, build multi-stakeholder consensus, and align technical<br>
work with overarching program objectives.</p>
<p><br>
As our program lead in Jordan, you will serve in a pivotal leadership capacity, managing DG’s<br>
arm of the ASAS program, bridging relationships both within the consortium and with external<br>
partners, strategic positioning, and technical execution. You will guide and mentor technical<br>
experts across both DG and IREX, ensuring diverse technical perspectives remain tightly<br>
focused, complementary, and directly linked to project goals.</p>
<p><br>
You will report to DG’s Deputy Director of Programs (based in the UK) while working in close<br>
daily alignment with Jordan country leadership and consortium partners. The role is embedded<br>
within the ASAS project office in Amman, Jordan, where you will regularly work alongside 30+<br>
Jordan-based staff to ensure complete strategic and operational synergy.</p>
<p><br>
At DG, we are a creative, dynamic, and globally distributed team that values hard work,<br>
innovative thinking, proactive problem-solving, and a strong sense of humor. We are seeking an<br>
exceptional interlocutor and leader to serve as our primary strategic representative for the ASAS<br>
program in Amman.</p>
<p><strong>The work you get to do</strong></p>
<p><em>Project management and delivery</em></p>
<p>● Lead day-to-day management of DG’s activities under ASAS in Jordan, ensuring timelines, deliverables, and budgets are met.</p>
<p>● Develop, maintain, and update work plans, activity trackers, and budgets in close coordination with the Senior Program Coordinator.</p>
<p>● Ensure timely submission of programmatic reporting (quarterly and annual), coordinating across DG staff and partners. ● Coordinate weekly internal check-ins and quarterly meetings, ensuring smooth flow of information and accountability across teams.</p>
<p>● Identify gaps in capacity or expertise and flag the need for consultant support or additional hiring.</p>
<p>● Keep a strategic eye on progress, adjusting direction as needed to reflect new priorities or contextual realities.</p>
<p>● Support set-up and management of additional DG programs in Jordan or the broader MENA region as required. </p>
<p><em>Strategic advisory & oversight </em></p>
<p>● Maintain a strategic view across all DG-led workstreams within ASAS, focusing on future opportunities and risks, and considering the impact on programming and recommending adjustments accordingly.</p>
<p>● Take a proactive approach to leadership, continuously critically assessing progress to foresee institutional shifts and plan strategically, while remaining comfortable diving deep into technical and operational details when bottlenecks arise. ● Identify emerging political, institutional, and technical risks early, framing proactive solutions and adjusting program direction to mirror shifting contextual realities.</p>
<p>● Provide analytical inputs into, and undertake quality review of, external-facing knowledge products, publications, briefs and blogs.</p>
<p>● Contribute expertise to relevant business development opportunities in Jordan, across the MENA region, and in your areas of strategic expertise as needed. </p>
<p><em>Stakeholder convening & steering </em></p>
<p>● Act as a primary facilitator to convene working groups, structure strategic dialogues, and steer technical discussions toward actionable, high-impact outcomes.</p>
<p>● Drive relationships with government counterparts (such as the Ministry of Education and Queen Rania Center) and partner university leadership to align digital and data initiatives with national policies</p>
<p>● Represent DG and present ASAS’s impact at external events, potentially internationally, as required. Partnership building and maintenance</p>
<p>● Serve as DG’s embedded lead within the IREX-hosted ASAS office in Amman, Jordan, contributing to office culture and ensuring DG’s work is fully-integrated and aligned with other consortium partners.</p>
<p>● Mentor and guide technical experts from both DG and IREX, fostering collaborative, complementary working relationships across organizational lines and steering experts toward shared objectives.</p>
<p><em>Partnership building and maintenance</em></p>
<p><br>
● Serve as DG’s embedded lead within the IREX-hosted ASAS office in Amman, Jordan,<br>
contributing to office culture and ensuring DG’s work is fully-integrated and aligned<br>
with other consortium partners.</p>
<p><br>
● Mentor and guide technical experts from both DG and IREX, fostering collaborative,<br>
complementary working relationships across organizational lines and steering experts<br>
toward shared objectives.</p>
<p><br>
● Represent DG externally in meetings and contribute to external communications content<br>
for the program.</p>
<p><br>
● Following IREX’s lead, engage with Jordan’s MoE (e.g., Queen Rania Center,<br>
Examination and Testing Department, Planning and Statistics Department) and other<br>
key government and university stakeholders on project activities; maintain proactive,<br>
transparent communication to build trust.</p>
<p>● Other duties as assigned. </p>
<p><strong>Qualifications and experience requirements</strong><br>
● Experience: 8+ years of experience working in complex, multi-stakeholder<br>
environments, with a proven track record of managing high-level institutional<br>
relationships.<br>
● Government & Sector Expertise: Demonstrable experience building strategic<br>
relationships with government stakeholders in Jordan (particularly the Ministry of<br>
Education or related entities), alongside deep domain experience in digital policy, data<br>
ecosystems, or early grade education.<br>
● Language & Communication: Professional fluency in written and spoken Arabic and<br>
English, with superior communication and diplomacy skills.<br>
● Education: Bachelor’s degree in Public Policy, Education, Information Systems, STEM,<br>
or a related discipline required.<br>
● Adaptability: Willing and able to support DG priorities in Jordan and MENA beyond<br>
ASAS as required, including pot</p>
<p><strong>Preferred (desirable) qualifications</strong><br>
● Master’s degree in education, public policy, or a tech-related discipline.<br>
● Experience designing and/or conducting qualitative research and assessments and<br>
trainings.<br>
● Demonstrable AI policy/AI in education experience.<br>
● International experience.</p>
<p><br>
<strong>Position Details</strong></p>
<p><br>
This is a full-time staff position (not consultancy), embedded in the ASAS office in Amman.<br>
The role is expected to run for the life of the program (3 years), pending annual performance<br>
reviews. The expected annual salary range is USD 55,000–69,000, depending on relevant<br>
experience.</p>
<p>Link to apply: https://development-gateway.breezy.hr/p/a7ad5a02d36b-dg-program-lead</p>
<p> </p>
<p> </p>
Ahliyyah & Mutran
Jordan - Amman
<h4 ><u >Job background:</u></h4>
<div class="ltr description_div" >
<p >The purpose of this job is to hire Homeroom teacher for the Primary Year Program.</p>
<p ><u >Roles and Responsibilities:</u></p>
<p dir="rtl" >The main role of the Homeroom Teacher is to implement and teach the primary students according to the International Baccalaureate curriculum. The following bullets briefly explain main duties and responsibilities of the job that is not limited to</p>
<ul >
<li >Plan, initiate, support and guide the units of inquiry, Arabic Language, and Math which involve knowledge and understanding of the IB resources. </li>
<li >Create appropriate learning experience (field work, learning engagements) and creating challenging and engaging learning opportunities for all students.</li>
<li >Motivate students to perform at their best through differentiated instructions and using varieties of styles.</li>
<li >Contribute to the enrichment of learning engagements.</li>
<li >Monitor students’ performance to enhance their understanding and master skills.</li>
<li >Monitor students’ progress through effective assessment.</li>
<li >Communicate regularly and constructively with students and parents.</li>
<li >Use teaching methods engaging students, stimulating intellectual curiosity including the use of effective questioning, presentation and resources.</li>
<li >Set high expectations for student’s behavior, establishing and maintaining a good standard of behavior management through well focused teaching and through positive and productive relationships.</li>
<li >Any other duties as assigned.</li>
</ul>
<p ><u >Job Qualifications:</u></p>
<ul >
<li >University degree in Child education or any related specialization.</li>
<li >Minimum 2 years of Experience in Teaching.</li>
<li >Good Command in English Language is preferred.</li>
<li >Computer skills at a level that permits creative use of technology in the classroom.</li>
</ul>
<p ><u >Key competencies:</u></p>
<ul >
<li >Able to prepare reports and deliver oral presentations.</li>
<li >Strong service orientation, flexibility and understanding of different school stakeholders’ needs is essential.</li>
<li >Presentation skills and ability to speak in public in confidence.</li>
<li >Excellent planning, coordinating, organizing and analyzing abilities are essential.</li>
<li >Excellent interpersonal skills and the ability to establish and maintain effective working relations with teachers at all levels in a multicultural environment.</li>
</ul>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>As part of the Commercial Team, the Sales Executive is responsible for driving revenue and developing business opportunities by building strong relationships with clients, identifying new accounts, and promoting the full range of hotel services. This role works closely with clients, Four Seasons hotels, and industry partners to maximize sales opportunities while delivering exceptional service and supporting the hotel’s overall commercial objectives.</p><br><br><p><b>What You Will Do</b></p><br><br><p>· Make telephone and personal sales calls on accounts within assigned market areas and follow up promptly with appropriate action.</p><br><br><p>· Prospect and develop new accounts and business opportunities.</p><br><br><p>· Follow up on all leads and maintain strong relationships with Worldwide Sales Offices (WSOs) and other Four Seasons Hotels.</p><br><br><p>· Negotiate with clients to achieve maximum revenue and profitability while meeting client needs.</p><br><br><p>· Evaluate, solicit, sell, and confirm business to achieve individual goals and overall budgeted sales and profitability.</p><br><br><p>· Qualify prospective leads based on their potential profitability.</p><br><br><p>· Develop client data and recommend programs and alternative proposals to meet clients’ needs.</p><br><br><p>· Report monthly performance against assigned plans and goals.</p><br><br><p>· Maintain comprehensive knowledge of the competitive local landscape.</p><br><br><p>· Promote and sell all hotel services.</p><br><br><p>· Maintain an effective and professional plan of correspondence with clients and business partners.</p><br><br><p>· Keep supervisors promptly and fully informed of any problems or matters of significance requiring attention and corrective action.</p><br><br><p>· Participate in sales meetings and relevant industry organizations to represent the hotel and Four Seasons professionally.</p><br><br><p>· Maintain a professional appearance and conduct personal behavior in a mature and professional manner when representing the hotel or company.</p><br><br><p>· Follow all hotel policies, safety protocols, and cleanliness standards.</p><br><br><p>· Maintain discretion and professionalism when interacting with guests, clients, and business partners.</p><br><br><p>· Work professionally and cooperatively with colleagues and supervisors, contributing to a positive and respectful team atmosphere.</p><br><br><p>· Participate in regular team meetings and ongoing training to support service excellence.</p><br><br><p>· Adhere to company policies, grooming standards, and performance expectations.</p><br><br><p>· Comply with Four Seasons Category One & Two Work Rules and Standards of Conduct (EmPact).</p><br><br><p><b>What You Bring</b></p><br><br><p>· Bachelor’s Degree or Diploma in Business Administration.</p><br><br><p>· A minimum of 1 year of experience in the same or a similar position.</p><br><br><p>· Excellent verbal communication skills in both Arabic and English.</p><br><br><p>· Strong attention to detail.</p><br><br><p>· Strong interpersonal, negotiation, and relationship-building skills.</p><br><br><p><b>What We Offer</b></p><br><br><p>· Competitive salary and comprehensive benefits package.</p><br><br><p>· Excellent training and development opportunities.</p><br><br><p>· Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</p><br><br><p>· Recognition programs and employee wellness initiatives.</p><br><br><p><b>Schedule & Hours</b></p><br><br><p>· Full time Job.</p><br><br><p>· Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p><br><br><br><br><br><br><br><br> </div>
ActionAid- AAAR
Jordan - Amman
<table border="1" cellpadding="0" cellspacing="0" width="737">
<tbody>
<tr>
<td><br>
<br>
<p><strong>Job Title:</strong></p>
</td>
<td colspan="4">
<p>Communications and Campaigns Officer</p>
</td>
</tr>
<tr>
<td>
<p>Job Type</p>
</td>
<td colspan="4">
<p>Jordan</p>
</td>
</tr>
<tr>
<td>
<p><strong>Job Family:</strong></p>
</td>
<td colspan="4">
<p>Communications and Campaigns</p>
</td>
</tr>
<tr>
<td>
<p><strong>Department </strong></p>
</td>
<td colspan="2">
<p>Communications and Campaigns</p>
</td>
<td>
<p>Unit/Team:</p>
</td>
<td>
<p> </p>
</td>
</tr>
<tr>
<td>
<p><strong>Grade and Salary:</strong></p>
</td>
<td colspan="2">
<p>C</p>
</td>
<td>
<p>Contract Type:</p>
</td>
<td>
<p>Fixed Term</p>
</td>
</tr>
<tr>
<td>
<p><strong>Location:</strong></p>
</td>
<td colspan="2">
<p>Jordan</p>
</td>
<td>
<p>Budget Holder:</p>
</td>
<td>
<p>No</p>
</td>
</tr>
<tr>
<td>
<p><strong>Reports to: <em>(incl matrix reporting)</em></strong></p>
</td>
<td colspan="4">
<p>Communications and campaigns coordinator- ActionAid Arab Region</p>
</td>
</tr>
<tr>
<td>
<p><strong>Direct Reports :</strong></p>
</td>
<td colspan="4">
<p>None</p>
</td>
</tr>
<tr>
<td>
<p><strong>Matrix Reports:</strong></p>
</td>
<td colspan="4">
<p> </p>
</td>
</tr>
<tr>
<td>
<p><strong>DBS (CRB) / Police Check:</strong></p>
</td>
<td colspan="4">
<p>Required</p>
</td>
</tr>
<tr>
<td>
<p><strong>This role require travel</strong></p>
</td>
<td colspan="4">
<p>Yes – within Arab Region</p>
</td>
</tr>
<tr>
<td colspan="2">
<p><strong>Role Overview:</strong></p>
</td>
<td colspan="3">
<p>The Communications and Campaigns Officer will work under the direct management and supervision of the Regional Communications and Campaigns Coordinator and support the implementation of ActionAid Arab Region’s communications and campaigns strategy across regional programmes and humanitarian responses. The role will strengthen the visibility of ActionAid’s work, coordinate communications with partners across the region, develop high-quality multimedia content, and ensure the timely delivery of donor visibility and communications products. Working closely with programme teams and partners, and under the guidance of the Regional Communications and Campaigns Coordinator, the Officer will contribute to storytelling, digital engagement, media products, and campaign implementation across Jordan, Lebanon, Syria, and Tunisia.</p>
</td>
</tr>
<tr>
<td colspan="2">
<p><strong>Areas of Responsibilities</strong></p>
<p> </p>
</td>
<td colspan="3">
<p><strong>Key Activities</strong></p>
<p> </p>
</td>
</tr>
<tr>
<td colspan="2">
<p><strong>Communications and Visibility</strong></p>
</td>
<td colspan="3">
<p> </p>
<ul>
<li>Support in Implementing the regional communications and visibility plan.</li>
<li>Develop high-quality communications materials including success stories, blogs, newsletters, press releases, fact sheets, presentations, and donor visibility products.</li>
<li>Ensure all communications products comply with ActionAid branding and donor visibility requirements.</li>
<li>Coordinate the production of communication materials with designers, photographers, videographers, translators, and consultants.</li>
<li> Maintain and regularly update regional communications assets and multimedia libraries</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2">
<p><strong>Digital Communications and Storytelling</strong></p>
</td>
<td colspan="3">
<p> </p>
<ul>
<li>Develop engaging content for social media platforms, including graphics, reels, videos, and digital campaigns.</li>
<li>Draft compelling human-interest stories highlighting programme impact.</li>
<li>Produce multimedia content including podcasts, short documentaries, interviews, and promotional videos.</li>
<li>Support website and digital content updates.</li>
<li>Monitor social media performance and prepare regular analytics reports with recommendations.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2">
<p><strong>Partner Coordination and Programme Support</strong></p>
</td>
<td colspan="3">
<ul>
<li>Coordinate communications activities with partners across Jordan, Lebanon, Syria, and Tunisia.</li>
<li>Follow up on the timely submission of stories, photographs, consent forms, quotes, and activity updates.</li>
<li>Support visibility for programme launches, workshops, campaigns, donor visits, and regional events.</li>
<li>Provide communications support to humanitarian responses and emergency interventions.</li>
<li>Ensure communication deliverables are completed according to project workplans and donor requirements.</li>
</ul>
<p> </p>
</td>
</tr>
<tr>
<td colspan="2">
<p><strong>Communications, Influencing and Coordination</strong></p>
<p> </p>
<p> </p>
</td>
<td colspan="3">
<ul>
<li>Build and maintain effective working relationships with programme teams, partners, donors, consultants, and external service providers.</li>
<li>Coordinate with internal teams to ensure consistent messaging across regional programmes.</li>
<li>Support regional advocacy and campaign initiatives through strategic communications.</li>
<li>Represent the Communications Unit in internal coordination meetings when required.</li>
</ul>
<p> </p>
<p> </p>
</td>
</tr>
<tr>
<td colspan="2">
<p><strong>Other delivery on strategic/ functional priorities (Directorate-specific - maximum 5 KPIs)</strong></p>
</td>
<td colspan="3">
<ul>
<li> Deliver high-quality communication products within agreed timelines.</li>
<li>Strengthen ActionAid Arab Region's digital visibility and audience engagement.</li>
<li>Ensure timely implementation of donor visibility requirements.</li>
<li>Maintain an organized communications archive and asset management system.</li>
<li>Contribute to innovation and continuous improvement of communications approaches</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2">
<p> </p>
</td>
<td colspan="3">
<p> </p>
</td>
</tr>
<tr>
<td> </td>
<td> </td>
<td> </td>
<td> </td>
<td> </td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0" width="743">
<tbody>
<tr>
<td colspan="2">
<p><strong>PERSON SPECIFICATIONS</strong></p>
</td>
</tr>
<tr>
<td>
<p><strong>Education and Qualifications</strong></p>
</td>
<td>
<p> </p>
<ul>
<li>Bachelor’s degree in communications, Journalism, Media, Public Relations, Marketing, or another relevant field.</li>
<li>Master's degree is an advantage.</li>
</ul>
<p> </p>
</td>
</tr>
<tr>
<td>
<p><strong>Essential Experience</strong></p>
</td>
<td>
<ul>
<li>Minimum 3–5 years of professional experience in communications, media, public relations, or digital communications.</li>
<li>Experience working with NGOs, humanitarian, or international development organizations.</li>
<li>Demonstrated experience in content creation, digital storytelling, newsletters, and social media management.</li>
<li>Experience coordinating communication activities across multiple countries is an advantage.</li>
</ul>
<p> </p>
</td>
</tr>
<tr>
<td>
<p><strong>Essential Knowledge </strong></p>
</td>
<td>
<ul>
<li>Strategic communications and visibility.</li>
<li>Digital communications and social media management.</li>
<li>Storytelling and content development.</li>
<li>Donor branding and visibility requirements.</li>
<li>Humanitarian and development communications.</li>
<li>ActionAid values and feminist leadership principles (desirable).</li>
</ul>
</td>
</tr>
<tr>
<td>
<p><strong>Essential skills</strong></p>
</td>
<td>
<ul>
<li>Excellent writing and editing skills in English and Arabic.</li>
<li>Strong graphic design skills (Canva and Adobe Creative Suite).</li>
<li>Video editing skills</li>
<li>Excellent coordination and organizational skills.</li>
<li>Strong interpersonal and stakeholder engagement skills.</li>
<li>Ability to work independently and manage multiple priorities.</li>
<li>Strong attention to detail and time management.</li>
</ul>
</td>
</tr>
<tr>
<td>
<p><strong>Language requirements</strong></p>
</td>
<td>
<ul>
<li>Fluency in English and Arabic (written and spoken).</li>
<li>French is an advantage</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0" width="104%">
<tbody>
<tr>
<td colspan="2">
<p><strong>Typical People Management Responsibility </strong></p>
</td>
</tr>
<tr>
<td>
<p><strong>Approximate number of people managed in total</strong></p>
</td>
<td>
<p><strong>NA</strong></p>
</td>
</tr>
<tr>
<td>
<p><strong>Matrix Manager – (projects/dotted line)</strong></p>
</td>
<td>
<p><strong>No</strong></p>
</td>
</tr>
<tr>
<td>
<p><strong>Team Leader</strong></p>
</td>
<td>
<p><strong>No </strong></p>
</td>
</tr>
<tr>
<td>
<p><strong>Grandfather- manager of Team Leaders/Managers</strong></p>
</td>
<td>
<p><strong>No </strong></p>
</td>
</tr>
<tr>
<td colspan="2">
<p><strong>What is the global remit? Operates in:</strong></p>
</td>
</tr>
<tr>
<td>
<p><strong>Own country</strong></p>
</td>
<td>
<ul>
<li><strong>Any country within ActionAid’s Arab regional Office remit. </strong></li>
<li><strong>Only Nationals with Right to work in the country of Operation will be shortlisted </strong></li>
</ul>
</td>
</tr>
<tr>
<td>
<p><strong>Geographic Region</strong></p>
</td>
<td>
<p><strong>Yes</strong></p>
</td>
</tr>
<tr>
<td>
<p><strong>Multiple Geographic Regions</strong></p>
</td>
<td>
<ul>
<li> </li>
</ul>
</td>
</tr>
<tr>
<td>
<p><strong>Remit covers all ActionAid countries</strong></p>
</td>
<td>
<p><strong>Yes (Only in Countries Under ActionAid Arab Regional Office remit)</strong></p>
</td>
</tr>
<tr>
<td>
<p><strong>Financial (limits/mandates)</strong></p>
</td>
<td>
<p><strong>within the Budget in concurrence with the Line Manager. </strong></p>
</td>
</tr>
<tr>
<td>
<p><strong>Direct departmental budget: </strong></p>
</td>
<td>
<p><strong>No</strong></p>
</td>
</tr>
<tr>
<td>
<p><strong>Organisation-wide expenditure </strong></p>
</td>
<td>
<p><strong>No</strong></p>
</td>
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<p> </p>
<p>This Job Description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs.</p>
<p>It is part of every staff member's responsibility to contribute to ActionAid International culture and comply with organisation’s values and code of conduct. Staff are also committed to:</p>
<ul>
<li><strong> Leading Innovation and Change </strong>Establish a culture of excellence in respective team that values experimentation and continuous improvement</li>
<li><strong>Feminist Leadership</strong>: Championing feminist leadership principles and values including commitment to diversity and inclusion (race, gender, power)</li>
<li><strong>AAI Values Practice: </strong> Ensure personal and team culture that demonstrates all of AAI values including: Mutual Respect, Equity and Justice, Integrity, Solidarity with People Living in Poverty and Exclusion, Courage of Conviction, Independence and Humility</li>
<li><strong>Promoting a healthy and safe working environment: </strong>ActionAid is committed to promoting SHEA and Safeguarding policies and values and has a <strong>zero-tolerance </strong>policy for any form of sexual exploitation and abuse to create a safe working environment for the staff.</li>
</ul>
<p> </p>
<p> </p>
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<td>
<p><strong>LINE MANAGER ; </strong><strong>Sabine Abi Aad</strong></p>
</td>
</tr>
<tr>
<td>
<p><strong>DATE : 23 July 2026</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
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<tbody>
<tr>
<td>
<p><strong>PEOPLE AND CULTURE :</strong></p>
</td>
</tr>
<tr>
<td>
<p><strong>DATE :</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<p> </p>
Norwegian Refugee Council (NRC)
Jordan - Amman
<p> </p>
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<h2 class="job-details__description-header text-color-secondary font-family-secondary">Job Description</h2>
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<p><span><span><span>What we are looking for</span></span></span></p>
<p><span><span>Are you an accomplished humanitarian leader with the strategic vision, fundraising expertise, and leadership influence to shape refugee and humanitarian portfolio in Jordan?</span></span></p>
<p><span><span>This is not simply a programme management position. We are looking for a strategic leader who can identify opportunities, influence key stakeholders, strengthen localization, and secure the funding required to expand impact for refugees and vulnerable communities across Jordan.</span></span></p>
<p><span><span>You will be entrusted with shaping the future direction of NRC's programme portfolio while ensuring excellence in programmatic delivery, accountability, compliance, learning, and organisational growth.</span></span></p>
<p><span><i><span><span>Applicants must be legally eligible to work in Jordan, We are unable to provide work permits or visa sponsorships for this position.</span></span></i></span></p>
<p><span><span><span>What you will do</span></span></span></p>
<p><span><span>The Norwegian Refugee Council (NRC) is seeking an exceptional <span>Head of Programme</span> to join its senior leadership team in Jordan. This is a pivotal Country Management Group (CMG) role, responsible for leading programme strategy, resource mobilization, grants, MEAL, partnerships, and programme quality across a complex and dynamic humanitarian environment.</span></span></p>
<p><span><span>As a key member of the country leadership team, you will play a central role in delivering NRC Jordan's 2026-2030 Country Strategy while driving sustainable growth through innovative programming, strategic donor engagement, and strong partnerships with national and international stakeholders.</span></span></p>
<p><span><span>Key responsibilities:</span></span></p>
<ul>
<li class="ortl-align-justify">
<p><span><span>Provide strategic leadership and oversight to the Programme, Grants, and MEAL functions.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Lead the implementation of NRC Jordan's strategic objectives and ensure alignment with country priorities and annual action plans. </span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Drive the development and execution of NRC Jordan's fundraising and resource mobilization strategy.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Build and maintain strong relationships with donors, strategic partners, consortium members, government bodies, and humanitarian actors.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Identify emerging funding opportunities and position NRC competitively for future growth.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Lead grant portfolio management, ensuring high-quality proposal development, compliance, reporting, and donor stewardship.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Champion programme quality, evidence-based programming, accountability, and organisational learning.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Strengthen partnerships with local and national actors and lead NRC's transition towards more locally led programming approaches.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Foster collaboration between technical and operational teams to ensure effective programme delivery.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Lead, mentor, and develop a high-performing team of technical specialists and programme support functions.</span></span></p>
</li>
</ul>
<p><span><span><span>What you will bring </span></span></span></p>
<ul>
<li class="ortl-align-justify">
<p><span><span>Bachelor’s degree in Development Studies, Social Sciences, International Relations, or a related field<span>.</span></span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Minimum 6 years of experience in a senior management position within a humanitarian or recovery context, with responsibility for programme and/or project management. </span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Experience in NRC Core Competency programming (ICLA, Shelter, and Education) is an asset. </span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>A strong and demonstrated track record in fundraising and donor engagement, including securing significant institutional funding, developing donor relationships, identifying funding opportunities, and shaping winning resource mobilization strategies.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Deep knowledge of humanitarian programming, programme quality standards, grants management, and MEAL systems. Experience in integrating evidence-based approaches and programme quality standards throughout the project cycle.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Strong understanding of donor priorities, compliance requirements, and the evolving humanitarian and refugee landscape in Jordan and the region</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Proven experience building and managing partnerships with local and national actors.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Experience leading multi-sector, consortium-based, and partnership-driven programmes.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Outstanding stakeholder engagement, influencing, and representation skills with s</span></span><span><span>trong strategic, analytical, problem-solving, team-building, interpersonal and conflict-resolution capabilities.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>The ability to lead, inspire, and develop diverse teams in complex and rapidly changing environments.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Fluency in English, both written and verbal and excellent writing skills.</span></span></p>
</li>
</ul>
<p><span><span>Please download </span></span><a href="https://norwegianrefugeecouncil.sharepoint.com/:b:/s/JDsforNRCPeople/IQDLfnFLI5MKTaemBSTg1EC-Adc-h353hZJskxlm_J4cHhM?e=zKz0i0" rel="noopener noreferrer"><span><span>the detailed job description</span></span></a><span><span> to learn more about the position.</span></span></p>
<p><span><span><span>What we offer</span></span></span></p>
<ul>
<li class="ortl-align-justify">
<p><span><span>Duty station: Amman, Jordan</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Fixed term contract: 12 months, renewable based on funding, performance and the need for the position</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Travel: 30% to Area and Field Offices (NRC Operational Areas)</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Salary/benefits: Grade 11 on NRC's national grading structure. </span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></span></p>
</li>
</ul>
<p><a href="https://www.nrc.no/career/what-we-offer/" rel="noopener noreferrer"><span><span>Find out more about the benefits of working for NRC</span></span></a></p>
<p><span><span>Important information about the application process</span></span></p>
<ul>
<li class="ortl-align-justify">
<p><span><span>We invite applications from qualified candidates. </span><i><span><span>Applicants must be legally eligible to work in Jordan, We are unable to provide work permits or visa sponsorships for this position.</span></span></i></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Please ensure you attach copies of your academic and professional certificates. </span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Submit your application and CV in English, taking care to attach your latest CV.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.</span></span></p>
</li>
</ul>
<p><span><span><span>Why NRC?</span></span></span></p>
<p><span><span>The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></span></p>
<p><a href="https://vimeo.com/736782633" rel="noopener noreferrer"><span><span>Watch this short video</span></span></a><span><span> to see NRC in action.</span></span></p>
<p><span><span>We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></span></p>
<ul>
<li class="ortl-align-justify">
<p><span><span>do demanding and professional work, often in challenging contexts</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>join a work culture that empowers every employee to share ideas and take responsibility</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>be part of a welcoming and supportive community committed to human dignity</span></span></p>
</li>
</ul>
<p><a href="https://www.nrc.no/" rel="noopener noreferrer"><span><span>Learn more about NRC</span></span></a><span><span> </span></span></p>
<p><a href="https://www.nrc.no/countries/middle-east/jordan" rel="noopener noreferrer"><span><span>Learn more about NRC Jordan</span></span></a></p>
Mercy Corps
Jordan - Amman
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until End of March 2027</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p>
<p class="x_MsoNormal" ><span ><span ><span >Mercy Corps (MC) is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2003 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan (MCJ) partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p>
<p class="x_MsoNormal" ><span ><span ><span > </span></span></span></p>
<p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p>
<p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government, is a five-year program that started in May 2022 and aims to support Jordan's home-based businesses (HBBs) and micro-small enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology integration. The program encourages and supports the participation of all MSE-owner segments.</span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span ><span >Implementing Organizations: Mercy Corps Jordan (Lead) | Expectation State | Dalberg Design | Migrate-Jordan | Middle East Investment Initiative | Andersen Legal-Jordan | The American Chamber of Commerce in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity </span></b></a><b><span >Purpose</span></b></p>
<p class="x_MsoNormal" ><span >Iqlaa seeks a qualified national individual consultant to support the implementation and follow-up of grants, including in-kind grants, provided to targeted HBBs and MSEs under the program. The consultant will support needs identification, grant implementation and follow-up, procurement coordination, technical specification development, delivery coordination, installation follow-up, and related documentation for in-kind grants. The consultant will also provide field-based and onsite guidance, coaching, and follow-up, as needed, to support successful grant implementation and address emerging operational or technical challenges. This support should also contribute to strengthening and sustaining the aggregation business model among awarded grantees by helping ensure that grant-supported investments are effectively integrated into their operations and growth plans.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >This assignment aligns with the Micro-Aggregators Program implemented within the scope of Iqlaa. Through the program, participating business owners of MSEs have already undergone an extensive capacity building and business development process over approximately two and a half months. During this period, they received training across approximately fifteen training days covering multiple topics related to aggregation and business growth, including but not limited to aggregation principles, marketing, sales, food safety, quality assurance, digital marketing, value chain development, regulatory compliance, and financial management.</span></p>
<p class="x_MsoNormal" ><span >The participating business owners have undergone a business plan development process and received tailored technical feedback and coaching from an aggregation expert, as well as marketing and/or financial management experts based on the individual needs of each business.</span></p>
<p class="x_MsoNormal" ><span >Upon finalization of the business plans, business owners pitched their business concepts and growth plans to an external evaluation committee. Ten successful participants were selected to receive in-kind grants under the program.</span></p>
<p class="x_MsoNormal" ><span >The consultant will work closely with Mercy Corps’ program, procurement, finance, grants, and Program Quality and Learning (PQL) teams to ensure that all in-kind grant support is compliant, cost-effective, operationally suitable, and aligned with approved business plans and program objectives, ensuring sustainability of the aggregation model within the awarded grantees.</span></p>
<p class="x_MsoNormal" ><span >In-kind grants are expected to be up to 14 grants for cohort 2 and up to 10 for cohort 3.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Activity Description</span></b></p>
<p class="x_MsoNormal" ><a name="x__Hlk240194996" ><span >The consultant will support the implementation of in-kind grants targeting formal and operational HBBs and MSEs across Jordan. They will follow up with subgrantees on grant-related activities and coordinate, without assuming procurement responsibility, the technical requirements, procurement interface, delivery, and operationalization of grant-supported tools, machines, equipment, and related services.</span></a></p>
<p class="x_MsoNormal" ><span ><span >The assignment will include supporting multiple cohorts of businesses across different sectors and governorates, requiring coordination with participants, technical advisors, and Mercy Corps teams.</span></span></p>
<p class="x_MsoNormal" ><b><span >Objectives</span></b></p>
<ul type="disc">
<li class="x_MsoNormal" ><span >Ensure that subgrantee needs are clearly defined and remain aligned with the grant agreement, approved technical application, scope of work, and implementation requirements.</span></li>
<li class="x_MsoNormal" ><span >Ensure that all in-kind support is technically suitable, responsive to the operational and production needs of the businesses, aligned with approved budgets and technical applications, and properly delivered, installed, documented, and closed out.</span></li>
<li class="x_MsoListParagraph" ><span >Support successful grant implementation by providing the program technical team and grantees with the necessary guidance, coaching, and onsite support to ensure activities are implemented in accordance with the agreed scope of work, implementation plan, technical requirements, and applicable compliance standards</span></li>
</ul>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1Op4NPNtR3NvQ4sXgUIT7F5bm0UeC2TIT?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1Op4NPNtR3NvQ4sXgUIT7F5bm0UeC2TIT?usp=sharing">https://drive.google.com/drive/folders/1Op4NPNtR3NvQ4sXgUIT7F5bm0UeC2TIT?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Sunday, September 27<sup>th</sup>, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (page 15) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
Jordan - Amman
<p><br></p><p>Our Purpose Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities. Our shared values guide the way we behave to make a positive, enduring impact: Lead the way Serve with integrity Take care of each other Foster inclusion Collaborate for measurable impact</p><p>During your tenure as an Experienced Associate Executive Assistant, you will demonstrate your capabilities in the following areas:</p><ul><li>Managing multiple partners complex calendars, scheduling, and prioritizing appointments effectively.</li><li>Coordinating travel arrangements, including itineraries, logistics, and visa requirements.</li><li>Preparing and reconciling expense claims in a timely and accurate manner.</li><li>Assisting in day-to-day partner support, ensuring seamless coordination and communication.</li><li>Coordinating with internal teams and external stakeholders to ensure timely delivery.</li><li>Preparing reports, presentations, and documentation with strong focus on quality and attention to detail.</li><li>Monitoring progress and escalating issues to ensure efficient resolution.</li><li>Contributing to process improvement initiatives and knowledge sharing within the team.</li></ul><p>Leadership capabilities:</p><ul><li>Builds own understanding of our purpose and values; explores opportunities for impact.</li><li>Demonstrates strong commitment to personal learning and development.</li><li>Takes accountability for performance and delivers tasks with accuracy and timeliness.</li><li>Develops effective communication and relationship-building skills.</li><li>Understands how daily responsibilities contribute to partner and business priorities.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications:</p><ul><li>Bachelor s degree in business administration or related field.</li><li>2 4 years of relevant experience as an Executive Assistant or in administrative support.</li><li>Strong organizational and time management skills, with attention to detail.</li><li>Advanced proficiency in Microsoft Office, particularly PowerPoint and Excel.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work under pressure with flexibility, responsiveness, and discretion.</li><li>Fluency in English (reading, speaking, and writing).</li><li>Preference will be given to bilingual candidates (Arabic/English).</li></ul>
Questscope
Jordan - Amman
<p><strong>Questscope for Social Development</strong></p>
<p><strong>POSITION TITLE: </strong>Communications Officer</p>
<p><strong>REPORTS TO: </strong>Jordan Country Director</p>
<p><strong>DEPARTMENT / COUNTRY PROGRAM DESCRIPTION</strong></p>
<p>Questscope has a long history of impactful work in Jordan and the wider region. In partnership with the Ministry of Social Development and the World Bank, Questscope developed one of the largest civic engagement programs in Jordan, training more than 4,000 university student volunteers to mentor 6,000 young people in conflict with the law and at risk of delinquency and incarceration.</p>
<p>In collaboration with the Ministry of Education, Questscope introduced an accredited non-formal education program—unique in the Arab world—that has enabled thousands of out-of-school young men and women to continue their studies.</p>
<p>In the Za’atari Refugee Camp, Questscope adapted its mentoring approach to address the needs of young people displaced by war and violence. A Youth Center was established, reaching more than 15,000 young people in the camp, fully led and directed by a core team of 40 dedicated Syrian volunteers.</p>
<p>Over the years, Questscope has implemented successful mentoring, education, and emergency aid initiatives for thousands of disadvantaged youth, in partnership with USAID, UNICEF, UNFPA, the European Union, the World Bank, and others. Its programs extend across Jordan, Syria, Lebanon, Northern Iraq, Yemen, Germany, and Sudan.</p>
<p><strong>PRIMARY PURPOSE OF THE POSITION</strong></p>
<p>Questscope is recruiting a Communications Officer to develop, manage, and execute Questscope Jordan's internal and external communication strategies, enhancing organizational visibility and ensuring consistent brand governance aligned with donor requirements and Questscope's core values.</p>
<p>The Communications Officer will produce compelling storytelling materials, manage digital platforms, and work closely with program, MEL, and field teams to highlight program achievements, document social impact, and support advocacy initiatives.</p>
<p><strong>PRIMARY DUTIES AND RESPONSIBILITIES</strong></p>
<p><strong>1. Communications Planning</strong></p>
<ul>
<li>Develop and implement an annual communications plan and content calendar aligned with Questscope's strategy, program milestones, and donor visibility plans.</li>
<li>Prepare and circulate internal newsletters, staff updates, and announcements to keep teams across offices and field locations informed and engaged.</li>
</ul>
<p><strong>2. Content Creation & Social Impact Storytelling</strong></p>
<ul>
<li>Conduct field interviews and collect case studies, human-interest stories, and testimonial narratives highlighting beneficiary progress and community impact.</li>
<li>Produce high-quality digital content, including photographs, short videos, infographics, press releases, and fact sheets for external distribution.</li>
<li>Assist program teams in editing, designing, and polishing periodic donor reports, annual organizational summaries, and publication materials.</li>
</ul>
<p><strong>3. Digital Platforms & Brand Management</strong></p>
<ul>
<li>Manage and update Questscope Jordan's official social media channels and website, ensuring timely, engaging, and accurate content posting.</li>
<li>Enforce organizational branding guidelines and donor visibility rules, across all published materials, merchandise, and field signage.</li>
<li>Track digital engagement metrics, prepare audience reach reports, and monitor local media trends related to humanitarian and social development sectors.</li>
<li>Maintain an organized and secure archive of photos, videos, and published materials, linked to their consent records.</li>
</ul>
<p><strong>4. Media Relations & Advocacy Support</strong></p>
<ul>
<li>Support the preparation of press releases, media kits, and official communications for public events, advocacy campaigns, and strategic announcements.</li>
<li>Collaborate with technical specialists to transform research findings and policy briefs into clear, accessible advocacy tools.</li>
<li>Coordinate visibility, documentation, and media coverage for organizational events, launches, and donor field visits.</li>
<li>Monitor public mentions of Questscope and support management in preparing timely, approved responses to media inquiries or sensitive issues.</li>
</ul>
<p><strong>5. Data Protection & Ethics in Communications</strong></p>
<ul>
<li>Adhere strictly to Questscope's Child Safeguarding Policy, Data Protection Policy, and ethical image/story collection guidelines, ensuring signed consent forms are maintained for all published media.</li>
<li>Ensure no identifying details of children or vulnerable beneficiaries are published without prior approval.</li>
</ul>
<p><strong>EDUCATION, SKILLS & COMPETENCIES</strong></p>
<ul>
<li>Education: Bachelor's degree in Journalism, Communications, Public Relations, Marketing, Media Studies, or a related field.</li>
<li>Experience: 3–6 years of professional experience in media, public relations, or humanitarian communications (NGO background preferred).</li>
<li><strong>Technical Skills:</strong>
<ul>
<li>Proficiency in graphic design software (e.g., Adobe Illustrator, Photoshop, Canva), video editing tools, and photography.</li>
<li>Experience with social media management platforms, website CMS, and digital analytics.</li>
<li>Knowledge of donor branding and visibility compliance guidelines and ethical media consent practices.</li>
</ul>
</li>
<li>Training: Training in digital marketing, photography/videography, or ethical storytelling is an asset.</li>
<li>Languages: Full native/bilingual proficiency in both Arabic & English (written and spoken), with exceptional copywriting and translation skills.</li>
</ul>
<p><strong>KEY BEHAVIORS & ABILITIES</strong></p>
<ul>
<li>Exceptional creative writing and narrative storytelling skills.</li>
<li>Strong interpersonal and field interviewing abilities.</li>
<li>High cultural sensitivity and an empathetic communication style.</li>
<li>High attention to detail, accuracy, and aesthetic quality.</li>
<li>Ability to manage multiple projects and tight publishing deadlines.</li>
</ul>
Leaders International
Jordan - Amman
<p>Project Manager Vacancy</p>
<p>Job Description</p>
<p>Job Title : Project Manager</p>
<p>Location : Amman, Jordan</p>
<p>Mission : Leaders International for Economic Development</p>
<p>Contract : 12 Months</p>
<p>Start Date : November 1, 2026</p>
<p>Reporting to : Projects Manager</p>
<p>Working Hours : Full-time position (40 hours per week)</p>
<p><br>
<strong>Leaders International: </strong></p>
<p>Leaders International is a forward-thinking economic development organisation that brings together governments, community groups and private sector partners to work on various projects across the Middle East and Africa.</p>
<p>With offices In Belgium, Jordan, Palestine and Tunisia, we create partnerships that bridge the gap between east and west in order to create new opportunities and resources and accelerate the growth of underdeveloped and developing economies. Our focus areas include MSME Development, Entrepreneurship & Innovation, Digital Transformation, Livelihoods & Employability, Green Growth, and Alternative & Sustainable Tourism.</p>
<p><strong>Job Summary: </strong></p>
<p>The project manager (PM) working for Leaders International for Economic Development is a full-time position based in Jordan. The PM should ensure the successful implementation of Leaders’ projects, through successful timely delivery of all activities, and coordination between the donor and other relevant partners. The project manager will ensure quality monitoring of results & indicators and oversee the coordination between the different partners. The PM will report directly to the Projects Manager.</p>
<p><strong>Job Tasks and Responsibilities: </strong></p>
<p>• Responsible for the development and delivery of detailed projects’ implementation plans, ensuring all plans are on track.</p>
<p>• Ensuring project targets and results are all met.</p>
<p>• Develop and maintain strong relations with project partners and stakeholders.</p>
<p>• Prepare monthly, quarterly, and end-of-project reports.</p>
<p><strong>Reporting Functions:</strong></p>
<p>• Ensure all reports sent to donors are reviewed by senior management and presented in high-quality standards.</p>
<p>• Ensure monitoring of all ongoing project phases—and maintain a full supervisory role over partner deliverables.</p>
<p>Communication functions</p>
<p>Monitor all project progress against the action plan, KPI targets, and budget, ensuring necessary adjustments are made when needed</p>
<p>• Ensure coordination with all project partners, community hubs, and private sector employers when necessary.</p>
<p>• Coordinate with other Leaders International projects in Jordan and internationally to exploit potential synergies in digital upskilling and market placement.</p>
<p><strong>Qualifications, Knowledge and Experience: </strong></p>
<p>• Bachelor's degree in Business Administration or any relevant field, preferably in International Business, Social Sciences, Humanitarian field, or related topics.</p>
<p>• Experience in managing and implementing regional or national digital upskilling and youth economic empowerment activities.</p>
<p>• Requires a minimum of 5 years relevant experience in the NGO sector, a minimum of 2 years of which must have been in a supervisory role.</p>
<p>• Background in managing and implementing livelihood projects in the region with a special focus on vulnerable youth, women (~50% target), and refugees.</p>
<p>• Provide necessary technical and methodological support for labor market assessments and take a leading role in curriculum and project development.</p>
<p>Personal and Professional Qualities</p>
<p>• Strong ability to work with diverse groups/individuals – ranging from local partners, association, and the private sector.</p>
<p>• In-depth knowledge of the Jordanian business environment and local labor markets across all 12 governorates.</p>
<p>• High level of analytical and problem-solving skills to manage risk mitigations and operational bottlenecks.</p>
<p><strong> Skills and Abilities: </strong></p>
<p>Experience in project management, planning, monitoring, and evaluation (MEAL).</p>
<p>• Strong communication, interpersonal, and organizational skills.</p>
<p>• Good interpersonal skills, able to deal diplomatically and flexibly with a range of different people (government stakeholders, donors, private sector executives, and grassroots youth).</p>
<p>• Good written and verbal communication skills in both English and Arabic.</p>
<p> </p>
<p><strong>Please submit your CV to: vacancies@leadersinternational.org no later than Octover 11, 2026</strong></p>
<p>If your application is successful, you will be contacted to take a written test, attend an interview, and provide references (if needed).</p>
<p>Our recruitment procedures are based on a policy of equal opportunity that respects social and cultural differences, avoids discrimination of any kind, and encourages the creation of an inclusive work environment.</p>
<p>Early Shortlisting and Selection</p>
<p>The Contracting Authority reserves the right to assess applications on a rolling basis and to shortlist, interview, and select a candidate before the application deadline, provided that the principles of transparency, equal treatment, and non-discrimination are fully respected. Where a suitable candidate is identified, the recruitment procedure may be concluded prior to the closing date of this Call for Applications.</p>
<p> </p>
International Medical Corps (IMC), Jordan
Jordan - Amman
<p><strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>The Mental Health and Psychosocial Support Manager oversees International Medical Corps MHPSS programming within the country and will work closely with local partners to implement MHPSS projects. </p>
<p>To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. </p>
<p> </p>
<p><strong>MAIN TASKS AND RESPONSIBILITIES</strong> </p>
<p> </p>
<ul>
<li>Coordinate and manage the MHPSS programming for the country </li>
</ul>
<ul>
<li>Manage the MHPSS team, supervise activities and build capacity, support with team-building, performance reviews, and professional development of staff. </li>
</ul>
<ul>
<li>Regular coordination and program status updating with Program Director and Country Director. </li>
</ul>
<ul>
<li>Manage and coordinate all program related legal requirement in collaboration with Grants and Contracts Management Department. </li>
</ul>
<ul>
<li>Closely work with national implementing partners and relevant government focal points for the implementation and monitoring of MHPSS projects. </li>
</ul>
<ul>
<li>Provide continual technical guidance and support for MHPSS-related trainings and supervision as needed. </li>
</ul>
<ul>
<li>Be closely involved with partners and review the national mental health treatment protocol and a revision of the free drug list for psychotropic medication. </li>
</ul>
<ul>
<li>Represent IMC MHPSS on a national level with stakeholders and key government officials. </li>
</ul>
<ul>
<li>Conduct field visits regularly for monitoring and evaluation, relationship building, capacity building and service quality assurance. </li>
</ul>
<ul>
<li>Oversee all program activities and their timely and clinically sound conduction and facilitation, providing input where necessary. </li>
</ul>
<ul>
<li>Coordinate the procurement and distribution of psychotropic medication with the logistics and finance department and local partners and government agencies. </li>
</ul>
<ul>
<li>Ensure functioning of adequate monitoring systems for the use of psychotropic medication, coordinate with implementing partners. </li>
</ul>
<ul>
<li>Support and advise the functioning of MHPSS referral pathways with partner NGO(s) and external service providers. </li>
</ul>
<ul>
<li>Oversee monitoring and evaluation of MHPSS programming, and development of M/E tools and collection and analysis of program data. </li>
</ul>
<ul>
<li>Oversee internal and external MHPSS reporting on a regular basis and ensure quality of reporting. </li>
</ul>
<ul>
<li>Work closely with support departments to support program administration and the logistical implementation of activities in program sites. </li>
</ul>
<ul>
<li>Manage the program budget for MHPSS and coordinate with the finance department regularly. </li>
</ul>
<ul>
<li>Coordinate regularly with other teams, including Health, MNH/VAWG and Nutrition, for integrated approach to activities and trainings. </li>
</ul>
<ul>
<li>Implement the project in line with IMC and global MHPSS standards and guidelines and closely coordinate with IMC's Technical Unit Global Mental Health Advisor for development and review of training materials and reports. </li>
</ul>
<ul>
<li>Participate in MHPSS coordination meetings for information sharing, collaboration with partners, referral mechanisms, and promoting best practices and IASC MHPSS guidelines </li>
</ul>
<p>Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily comprehensive. </p>
<p> </p>
<p><strong>MINIMUM QUALIFICATIONS</strong> </p>
<p> </p>
<ul>
<li>Typically, a 4-year University degree in related area. Equivalent combination of relevant education and experience may be substituted as appropriate </li>
</ul>
<ul>
<li>The qualified candidate is a mental health professional (psychologist, clinical social worker, or psychiatrist) with experience in MHPSS program management and coordination. </li>
</ul>
<ul>
<li>Typically, 5+ years of relevant and progressive experience working in mental health related field, including minimum of 2 years of professional experience managing and coordinating MHPSS projects in humanitarian settings. </li>
</ul>
<ul>
<li>Knowledgeable in and experience following IASC Guidelines on MHPSS in Emergencies and international best practices on the integration of MHPSS into primary health care settings. </li>
</ul>
<ul>
<li>Demonstrable technical expertise in the assessment, design, and delivery of responses to pre-existing and emergency-induced MHPSS needs. </li>
</ul>
<ul>
<li>Training experience required; capacity and proven track record in national staff and partner training and capacity-building. </li>
</ul>
<ul>
<li>Strong organizational and supervisory skills </li>
</ul>
<ul>
<li>Honest, hardworking and self-motivated </li>
</ul>
<ul>
<li>Strong interpersonal skills and ability to work within different cultural environments </li>
</ul>
<ul>
<li>Strong written and communication skills </li>
</ul>
<ul>
<li>Ability to work within a team structure or independently, flexible, and can cope with stressful workload </li>
</ul>
<ul>
<li>An excellent command of verbal and written English </li>
</ul>
<p> </p>
Médecins Sans Frontières
Jordan - Amman
<p><strong>RECRUITMENT NOTICE</strong></p>
<p><strong>INTERNAL & EXTERNAL</strong></p>
<h2>Médecins Sans Frontières is recruiting for its office in Amman a “FEEDBACK AND COMPLAINT OFFICER”</h2>
<p> </p>
<h2> </h2>
<p class="MsoNormal"><b><span> </span></b></p>
<p class="MsoNormal">CONTEXT<b><span>: </span></b></p>
<p class="MsoNormal"><span>Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. Médecins Sans Frontières is seeking <b>a </b></span><b><span lang="EN-GB">Feedback and Complaint Officer</span></b><b><span lang="EN-GB"> </span></b><span>in its Office in Amman, Jordan.<b> </b></span></p>
<p class="MsoNormal"><b><span> </span></b></p>
<p class="MsoNormal"><b><u><span>MAIN PURPOSE</span></u></b><b><span>: </span></b></p>
<p class="MsoNormal"><b><span> </span></b></p>
<p class="MsoNormal"><b><span>Receiving and recording feedback and complaints from beneficiaries and community members. The Feedback and Complaint Officer ensure confidentiality, timely follow-up, providing support and referring cases to the relevant teams.</span></b></p>
<p class="MsoNormal"><span> </span></p>
<p class="MsoNormal"><b><span> </span></b></p>
<p class="MsoNormal"><b><u><span lang="EN-GB">ACCOUNTABILITIES</span></u></b><b><span lang="EN-GB">:</span></b><span lang="EN-GB"> </span><b><span> </span></b></p>
<table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable">
<tbody>
<tr>
<td valign="top" width="624">
<p class="MsoListParagraphCxSpFirst"><span><span>•<span> </span></span></span><span>Interacting by WhatsApp, phone or email with MSFF OPT mission local hired staff, patients, caretakers, community members, suppliers, Ministry of Health or any other MSF partner/stakeholder in a way that respects the dignity of the individual, without discrimination. </span><span></span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>•<span> </span></span></span><span>Proactively inform people about the role and duties of the agent, offering time and privacy to report problems.</span><span></span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>•<span> </span></span></span><span>Gather, transcribe all the feedback and complaints, record them and, depending on their categorization, share them with the pharma coordinator / Emergency medical coordinator (sensitive) or the department concerned) while maintaining the confidentiality of the information received.</span><span></span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>•<span> </span></span></span><span>Compile data and statistics relating to activities and make them available to the Safeguarding Coordinator, Head of Mission, Emergency and project coordinators and prepare reports of activities highlighting different trends.</span><span></span></p>
<p class="MsoListParagraphCxSpMiddle"><span><span>•<span> </span></span></span><span>Ensure complete and accurate entry of returns and complaints in the database to guarantee database security.</span><span></span></p>
<p class="MsoListParagraphCxSpLast"><span><span>•<span> </span></span></span><span>Respect MSF's behavioral commitments and principles.</span><span></span></p>
</td>
</tr>
<tr>
<td valign="top" width="624"> </td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span><span> </span></span></p>
<p><br>
<strong><u>REQUIREMENTS</u></strong><strong>: </strong></p>
<p> </p>
<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tbody>
<tr>
<td>
<p><strong>Education</strong></p>
<p> </p>
<p> </p>
<p><strong>Experienc</strong></p>
</td>
<td>
<p> Secondary education is required.</p>
<p> A degree in psychosocial sciences or a related field is an asset</p>
<p> </p>
<p> </p>
</td>
</tr>
<tr>
<td>
<p> </p>
</td>
<td>
<p>· Experience of minimum 6 months in implementing complaints and feedback mechanisms.</p>
<p>· Experience in handling confidential or sensitive information required.</p>
<p>· Experience with abuse, safeguarding, or crisis intervention. <strong>MEAL </strong>(Monitoring Evaluation Accountability et Learning) <strong>strongly preferred.</strong></p>
<p> </p>
<p> </p>
</td>
</tr>
<tr>
<td>
<p><strong>Languages</strong></p>
<p> </p>
</td>
<td>
<p>· A native Arabic speaker. Oral and written fluency of English is essential.</p>
<p> </p>
</td>
</tr>
<tr>
<td>
<p><strong>Knowledge</strong></p>
</td>
<td>
<p>· Good computer skills, including Microsoft Word, Excel, PowerPoint, and Outlook.</p>
</td>
</tr>
</tbody>
</table>
<table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" width="100%">
<tbody>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal"><b><span lang="EN-GB"> </span></b></p>
</td>
<td valign="top" width="80%">
<p> </p>
<p> <strong>Competencies :</strong></p>
<p>• Results and a sense of quality.</p>
<p>• Adherence to MSF principles.</p>
<p>• Flexible behaviour.</p>
<p>• Sense of service.</p>
<p>• Stress management.</p>
<p>• Strong listening and verbal communication, including by phone.</p>
<p>• Reporting (oral, written).</p>
<p>• Reactivity in case of sensitive cases.</p>
<p>• Ability to maintain confidentiality.</p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span><span lang="EN-GB"></span></span></p>
<p class="MsoNormal"><span> </span></p>
<p class="MsoNormal"><b><span>WORK LOCATION: </span></b><span>Amman - Jordan<b> </b> </span></p>
<p class="MsoNormal"><b><span>CONTRACT: </span></b><span>3-Month Fixed-term contract – Full-time </span></p>
<p class="MsoNormal"><span> </span></p>
<p class="MsoNormal"><span>Interested applicants should submit their application in <b>English</b>, containing a <b>Curriculum Vitae (CV)</b>, </span></p>
<p class="MsoNormal"><span>no later than <b><span>17 November 2026</span></b>, on the <b>Akhtaboot website</b> </span></p>
<p class="MsoNormal"><span> </span></p>
<p class="MsoNormal"><span> </span></p>
<p class="MsoNormal"><span> </span></p>
<p><strong>Only candidates meeting the requirements will be called for through their email addresses</strong></p>
<p> </p>
<p><strong>Médecins Sans Frontières is committed to safeguarding and promoting the welfare of the people we serve</strong></p>
<p><strong>and our staff. MSF has zero tolerance for sexual exploitation and abuse, harassment, and abuse of power.</strong></p>
<p><strong>All selected candidates will be subject to reference checks.</strong></p>
<p> </p>
<p><strong>Notice: No monetary transactions, no demands for favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse the hiring of a candidate who has benefited from such acts. All such illicit demands may be pursued through the judicial system.</strong></p>
<p class="MsoNormal"><span></span></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><b><span> </span></b><span> </span></p>
<p class="MsoNormal"><span> </span></p>
<p class="MsoNormal"> </p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>Our <b>Guest Relations Agent</b> is responsible for delivering exceptional and personalized guest experiences throughout the guest journey. You will welcome guests, anticipate their needs, recognize guest preferences, and respond to guest concerns professionally. Working closely with all hotel departments, you will ensure seamless service delivery while fostering guest loyalty by consistently exceeding expectations and maintaining Four Seasons standards.</p><br><br><p><b>What you will do:</b></p><br><br><ul><li>Welcome guests warmly and provide a personalized experience throughout their arrival, stay, and departure.</li><li>Build meaningful relationships with guests by anticipating their needs and recognizing individual preferences.</li><li>Identify VIPs, returning guests, and special occasions, ensuring appropriate amenities and arrangements are coordinated.</li><li>Respond promptly to guest requests, inquiries, and concerns, ensuring timely follow-up and resolution.</li><li>Handle guest complaints professionally and efficiently, escalating issues when necessary while maintaining a luxury guest experience.</li><li>Maintain accurate guest profiles by updating preferences, requests, and special notes in the property management system.</li><li>Coordinate with Front Office, Housekeeping, Food & Beverage, Concierge, Engineering, Spa, and other departments to ensure seamless service delivery.</li><li>Conduct guest follow-ups and courtesy calls to measure satisfaction and proactively address any concerns.</li><li>Arrange special amenities, celebrations, transportation, restaurant reservations, and other guest requests.</li><li>Monitor arrivals, departures, and in-house guest activity to identify opportunities for personalized service.</li><li>Promote hotel facilities, restaurants, spa services, and local experiences to enhance the guest stay.</li><li>Prepare and maintain guest-related records, reports, and handover notes to ensure effective communication between shifts.</li><li>Maintain a visible presence in guest areas, proactively engaging with guests to identify opportunities for service enhancement.</li><li>Gather and document guest feedback, sharing insights with management to support continuous improvement.</li><li>Maintain comprehensive knowledge of hotel services, facilities, promotions, and local attractions to provide personalized recommendations.</li><li>Support guest recognition and loyalty initiatives in accordance with brand standards and guest preferences.</li><li>Ensure compliance with hotel policies, service standards, guest confidentiality, and all health, safety, and security procedures.</li><li>Maintain a professional appearance and represent Four Seasons with courtesy, discretion, and integrity in all guest interactions.</li><li>Work collaboratively with colleagues across all departments to achieve departmental and hotel objectives.</li><li>Participate in departmental meetings, training sessions, and continuous learning initiatives.</li><li>Perform other duties as assigned by management.</li><li>Ensure compliance with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct (EmPact).</li></ul><p><b>What you bring:</b></p><br><br><ul><li>A diploma or bachelor’s degree in Hospitality Management, Hotel Administration, Tourism, or a related field is preferred; equivalent hospitality experience will also be considered.</li><li>A minimum of one year of experience in guest relations, front office, concierge, or another guest-facing role is preferred. Experience within a luxury hotel is an advantage, but candidates with relevant customer service experience are welcome to apply.</li><li>Excellent guest service and interpersonal skills.</li><li>Strong verbal and written communication skills in English; Arabic or additional languages are an advantage.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Excellent organizational and time-management skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Strong attention to detail and a proactive approach to creating exceptional guest experiences.</li><li>Ability to work collaboratively with cross-functional teams.</li><li>Flexibility to work rotating shifts, weekends, and public holidays.</li></ul><p><b>What we offer:</b></p><br><br><ul><li>Competitive salary and comprehensive benefits package.</li><li>Excellent training and development opportunities.</li><li>Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</li><li>Recognition programs and employee wellness initiatives.</li></ul><p><b>Schedule & hours:</b></p><br><br><ul><li>Full-time job.</li><li>Shifts may include early mornings, evenings, weekends, and holidays depending on operational requirements.</li></ul><br><br><br><br><br><br> </div>
Ahliyyah & Mutran
Jordan - Amman
<p><strong><u>Job Purpose </u></strong></p>
<p>The IB MYP Physics teacher is responsible for implementing and teaching the Middle School students according to the International Baccalaureate curriculum, being the learner, motivator and communicator who provides a professional expertise, and high-quality teaching and learning.</p>
<p>The teacher provides, leads and facilitates diverse and effective learning experiences using a range of methods in a supportive and positive climate across the school. Delivering a coherent, balanced, integrated, inquiry-based program and preparing students for international programs in a stimulating, challenging and well-organized learning environment, collaborating with other teachers to contribute students’ success.</p>
<p dir="RTL"><strong><u><span dir="LTR">Roles & responsibilities </span></u></strong></p>
<ul>
<li>Be a subject expert</li>
<li>Plan authentic units that allow students to actively apply their knowledge and skills towards solving local and global issues.</li>
<li>Enable students to exercise choice, develop goals, plan their approach and work independently</li>
<li>Designing, preparing and delivering a high-quality curriculum within the IB framework to suit the individual needs of all students</li>
<li>Develop a holistic overview, that ensures students build on their prior learning experiences</li>
<li>Design, test and supervise laboratory experiments relevant to the current lessons being taught in class</li>
<li>Ensure students understand and follow all safety rules for laboratory experiments and are aware of the proper actions to take during accidents and emergencies</li>
<li>Assign and evaluate all coursework, submit grades and maintain contact with parents regarding student performance</li>
<li>Create course materials such as booklets, handouts and homework assignments</li>
<li>Creating appropriate learning experience and extra-curricular activities (field work, learning engagements, etc.)</li>
<li>Creating challenging and engaging learning opportunities for all students.</li>
<li>Motivating students to perform at their best through differentiated instructions and using varieties of styles.</li>
<li>Contributing to the enrichment of learning engagements.</li>
<li>Monitoring students’ performance to enhance their understanding and master skills.</li>
<li>Monitoring students’ progress through effective assessment.</li>
<li>Take part in the standardization of all types of assessments within the subject group </li>
<li>Communicating regularly and constructively with students</li>
<li>Using teaching methods engaging students, stimulating intellectual curiosity including the use of effective questioning, presentation and resources.</li>
<li>Setting high expectations for student’s behavior, establishing and maintaining a good standard of behavior management through well focused teaching and through positive and productive relationships.</li>
<li>Collaborate with the well-being department</li>
<li>Collaborating with other teachers to contribute students’ success.</li>
<li>Teaching related classes, per the full time teaching load specified by the MoE instructions</li>
<li>Having the ability and willingness for online and/or in a hybrid context teaching and learning, as necessary</li>
<li>Nurturing meaningful relationships with students and providing the individual attention they need</li>
<li>Maintaining records of students' work and progress through learning and to coordinate with the YCs</li>
<li>Working as a member of a team, positively contributing to effective working relations within the school</li>
<li>Attending school events</li>
<li>Taking on the responsibilities of a Year Coordinator or a Homeroom teacher upon request (if applicable)</li>
<li>Communicating, where necessary with parents and external bodies, following school policies</li>
<li>Proper use of school’s platforms</li>
<li>Coordinate with the YCs, area leaders, AlKashef Center and the well-being department</li>
<li>Morning duties and during breaks</li>
<li>Replacing absent teachers when needed</li>
<li>Implement school policies, mission and vision</li>
<li>Attending departments regular meetings </li>
<li>Attending school workshops and conferences</li>
<li>Attending IB authorized training and staying current with all relevant changes to the IB guide</li>
<li>Share best practices with team members</li>
<li>Share gained knowledge and skills after attending IB workshops and conferences with the team members</li>
<li>Carrying out any other duties or responsibilities requested by the principal</li>
</ul>
<p><strong><u>Job requirements: </u></strong></p>
<ul>
<li>Bachelor and/or Master degree in relevant subject</li>
<li>IB experience and training is a plus</li>
<li>Computer skills at a level that permits creative use of technology in the classroom</li>
<li>Good communication & Presentation skills and ability to speak in public in confidence.</li>
<li>Demonstrate professionalism, commitment, integrity, strength of character and perseverance</li>
<li>Committed to ensuring high standards of teaching and learning</li>
<li>Able to prepare reports, worksheets and deliver oral presentations</li>
<li>Excellent planning, coordinating, organizing and analyzing abilities are essential</li>
<li>Excellent interpersonal skills and the ability to establish and maintain effective working relations with teachers at all levels in a multicultural environment</li>
<li>Strong communication skills in both Arabic and English.</li>
<li>Demonstrates ongoing learning by continuously partaking in professional development opportunities.</li>
<li>Good team spirit and patience</li>
<li>Ability to work under pressure & resilience.</li>
</ul>
Questscope
Jordan - Amman
<p><strong>Questscope for Social Development</strong></p>
<p><strong>POSITION TITLE: </strong>Monitoring, Evaluation and Learning (MEL) Officer</p>
<p><strong>REPORTS TO: </strong>Programs Development Manager</p>
<p><strong>DEPARTMENT / COUNTRY PROGRAM DESCRIPTION</strong></p>
<p>Questscope has a long history of impactful work in Jordan and the wider region. In partnership with the Ministry of Social Development and the World Bank, Questscope developed one of the largest civic engagement programs in Jordan, training more than 4,000 university student volunteers to mentor 6,000 young people in conflict with the law and at risk of delinquency and incarceration.</p>
<p>In collaboration with the Ministry of Education, Questscope introduced an accredited non-formal education program—unique in the Arab world—that has enabled thousands of out-of-school young men and women to continue their studies.</p>
<p>In the Za’atari Refugee Camp, Questscope adapted its mentoring approach to address the needs of young people displaced by war and violence. A Youth Center was established, reaching more than 15,000 young people in the camp, fully led and directed by a core team of 40 dedicated Syrian volunteers.</p>
<p>Over the years, Questscope has implemented successful mentoring, education, and emergency aid initiatives for thousands of disadvantaged youth, in partnership with USAID, UNICEF, UNFPA, the European Union, the World Bank, and others. Its programs extend across Jordan, Syria, Lebanon, Northern Iraq, Yemen, Germany, and Sudan.</p>
<p><strong>PRIMARY PURPOSE OF THE POSITION</strong></p>
<p>Questscope is recruiting a Monitoring, Evaluation & Learning (MEL) Officer to support the development and improvement of its programs and service delivery under its area of operations. The MEL Officer will be responsible for supporting the development, execution, and maintenance of a robust results-based MEL system to help improve the life conditions and self-reliance of refugees and host communities.</p>
<p>The MEL Officer will oversee monitoring, evaluation, accountability, and research functions across the program portfolio, providing evidence-based insights to support management decision-making, adaptive programming, and continuous organizational learning.</p>
<p><strong>PRIMARY DUTIES AND RESPONSIBILITIES</strong></p>
<p><strong>1. Technical and Systems Development</strong></p>
<ul>
<li>Support the design, measurement, and reporting of qualitative and quantitative performance indicators (output, outcome, and impact levels) across all country programs.</li>
<li>Contribute to the development and regular update of Country MEL Plans, Theories of Change, and Results Frameworks integrating all Questscope activities and grants.</li>
<li>Support the creation and regular maintenance of a Country Monitoring Dashboard integrating program results with budget spending rates.</li>
<li>Oversee and strengthen country-level data management architecture to ensure accuracy, integrity, security, and timeliness of data in line with Data Protection Policies.</li>
<li>Develop and refine standardized project MEL plans, data collection tools, sampling methodologies, and analysis frameworks.</li>
<li>Promote innovative MEL practices and tools to enhance organizational effectiveness and project management.</li>
</ul>
<p><strong>2. MEL Implementation and Quality Assurance</strong></p>
<ul>
<li>Coordinate monitoring systems including field data collection, compilation, verification, analysis, and reporting.</li>
<li>Deploy and manage digital data collection tools (e.g., KoboToolbox) for field monitoring, baseline/endline surveys, rapid assessments, and market studies.</li>
<li>Analyze program progress against planned targets and milestones, producing accurate monthly, quarterly, annual, and donor progress reports.</li>
<li>Document qualitative findings, success stories, and social impact indicators for internal and external stakeholders.</li>
<li>Act as the technical focal point for external evaluations, drafting Terms of Reference (ToR), facilitating field access, and reviewing methodologies.</li>
<li>Represent Questscope in MEL working groups, technical forums, and coordination networks.</li>
</ul>
<p><strong>3. Accountability, Learning & Research</strong></p>
<ul>
<li>Design, implement, and manage Community-based Feedback and Complaint Response Mechanisms (CRM) ensuring accessibility, confidentiality, and adherence to Accountability to Affected Populations (AAP) principles.</li>
<li>Lead research initiatives, including concept note design, research questions, methodologies, data collection operations, and technical coordination with government partners and key stakeholders.</li>
<li>Facilitate reflection and learning sessions with program teams to translate MEL findings into actionable program adaptations and strategic planning.</li>
<li>Build MEL capacity among Questscope staff, field volunteers, and local implementing partners through training, mentoring, and technical guidance.</li>
<li>Ensure core thematic areas (gender mainstreaming, social inclusion, and mental wellbeing) are integrated into MEL frameworks and project designs through tailored KPIs.</li>
<li>Support proposal development by assisting in drafting Theories of Change, results frameworks, and MEL narratives for new funding opportunities.</li>
</ul>
<p><strong>EDUCATION, SKILLS & COMPETENCIES</strong></p>
<ul>
<li>Education: Bachelor’s degree in Social Sciences, Development Studies, Economics, Statistics, or a related discipline.</li>
<li>Experience: 3–6 years of professional experience in results-based monitoring, evaluation, and learning within humanitarian or development programs (experience in Protection and Education programs strongly preferred).</li>
<li><strong>Technical Skills:</strong>
<ul>
<li>Proven proficiency in digital data collection platforms (e.g., KoboToolbox).</li>
<li>Strong knowledge of qualitative and quantitative research methodologies, sampling strategies, and data analysis software (Excel, SPSS, STATA, or similar).</li>
<li>Experience designing and managing community feedback mechanisms (CRM) and data protection protocols.</li>
</ul>
</li>
<li>Donor Knowledge: Experience working with international donors (USAID, UN agencies, EU, World Bank) is highly desirable.</li>
<li>Languages: Excellent written and verbal communication skills in both Arabic and English.</li>
</ul>
<p><strong>KEY BEHAVIORS & ABILITIES</strong></p>
<ul>
<li>Ability to prioritize tasks, manage multiple deliverables, and meet strict deadlines in fast-paced environments.</li>
<li>Analytical thinking, critical analysis, and attention to detail.</li>
<li>Strong interpersonal, presentation, and facilitation skills.</li>
<li>Cultural, gender, and ethical sensitivity with a strong commitment to safeguarding and Do No Harm principles.</li>
<li>Demonstrated flexibility, problem-solving skills, and ability to work both independently and collaboratively.</li>
</ul>
Jordan - Amman
<br>UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.<br>At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling.<br>UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.<br>Visit our website to learn more about what we do at UNICEF.<br>For every child, the right to Safety.<br>How can you make a difference?<br>This assignment aims to support the establishment and operationalization of the Secretariat of the Leadership Council on Disability-Inclusive Education by providing technical expertise and coordination capacity. The consultant will help coordinate Leadership Council activities, partnerships, meetings, and advocacy efforts; contribute to the development of policy, technical, and advocacy outputs; and support the implementation of evidence-based approaches to advance inclusive education globally. Additionally, the assignment aims to strengthen collaboration among key stakeholders, facilitate the translation of global commitments into concrete education system reforms, and provide technical advisory support to selected UNICEF country offices as required.<br>If you would like to know more about this consultancy, please review the complete Terms of Reference here: TMC0005931 ToR.pdf<br>Minimum requirements:<br>• Education:<br>• Advanced degree in relevant field, preferably inclusive or special education, international education, human development or social sciences, economics.<br>• Work Experience:<br>• 8 years of progressively responsible professional experience in the field of international disability-inclusion, disability-inclusive education, or related areas with demonstrated understanding of systems-level reform, CRPD-compliant approaches, policy implementation, and regional/global disability and/or inclusive education agendas.<br>• Demonstrated experience drafting high-quality technical, policy, advocacy, and reporting documents for diverse audiences, including senior stakeholders.<br>• Partnerships: Demonstrated experience coordinating complex multi-stakeholder partnerships involving governments, international organizations, donors, technical partners, OPDs, and civil society actors.<br>• Synthesis: Demonstrated ability to synthesize complex political, partnership, and technical discussions into clear next steps, decision points, recommendations, and high-quality written outputs with minimal supervision.<br>• Coordination: Demonstrated experience supporting Secretariat functions, including managing multi-country or multi-partner workplans, meeting preparation and documentation, progress tracking, and follow-up across multiple workstreams.<br>• Previous UNICEF experience at regional or global level is strongly preferred.<br>• Language requirement:<br>• Excellent written and verbal communication skills in English with strong attention to detail.<br>• Working proficiency in other UN languages an asset.<br>Skills:<br>• Strong analytical and strategic judgment, with ability to synthesize complex information and identify implications across workstreams.<br>• Leadership and initiative in driving multiple workstreams forward simultaneously, exercising sound judgment, meeting deadlines, and proactively flagging risks, blockers, or decisions needed.<br>• Proficiency in developing polished presentations and written materials (e.g., PowerPoint, Canva).<br>For every Child, you demonstrate...<br>UNICEF s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values<br>UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone , irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.<br>UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer reasonable accommodation for persons with disabilities. throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF . Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.<br>UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.<br>
Mines Advisory Group
Jordan - Amman
<p><strong>Job Title: </strong>WAM Liaison Officer </p>
<p><strong>Department: </strong>WAM/ Operations </p>
<p><strong>Position Grade:</strong> D</p>
<p><strong>Reports to: </strong>TFM Training Lead/WAM Operations Manager </p>
<p ><strong>No. of subordinates: </strong>Direct: 0 Indirect: 0</p>
<p ><strong>Working time %: </strong>100%</p>
<p><strong>Location: </strong>MAG Jordan – Amman, Zarqa, with travel to project operational areas outside of these location.</p>
<p><strong>_________________________________________________________________________________</strong></p>
<p> </p>
<p> </p>
<p><strong>MAG’s Vision is a safe future for women, men and children affected by violence, conflict and insecurity. </strong>People will live in communities where their rights are upheld, with dignity and choice and free from fear from mines, explosive remnants of war (ERW) and the impact of small arms and light weapons and ammunition.</p>
<p> </p>
<p><strong>MAG’s Mission is to save lives and build safer futures.</strong> We will use our core skills and distinctive competence to save lives through the removal of mines and ERW, and reduce the impact of small arms, light weapons and ammunition on people and communities. How we do this is as important as what we do – we work primarily with and for communities, for us ‘it’s all about people’.</p>
<p> </p>
<p><strong>MAG’s Values</strong><strong>. </strong>Our values come to life through our actions, every day. How we act has an impact on others. As someone who works at MAG, you can help to create a positive culture by demonstrating our values through your own behaviour and actions. Everyone has a role to play in shaping our culture. Everyone should understand our values and is encouraged to think how they are relevant to their individual role.</p>
<p> </p>
<p><strong>DETERMINED</strong><strong> - We work with purpose. </strong></p>
<p> </p>
<p><strong>EXPERT </strong><strong>- Through excellence and expertise we build trust.</strong></p>
<p> </p>
<p><strong>INTEGRITY</strong><strong> - We strive to do the right thing.</strong></p>
<p> </p>
<p><strong>COMPASSION</strong><strong> - People come first in everything we do. </strong></p>
<p> </p>
<p><strong>INCLUSIVE</strong><strong> - We are inclusive, and we value diversity. </strong></p>
<p><strong>_________________________________________________________________________________</strong></p>
<p> </p>
<p><strong><u>Job Purpose</u></strong></p>
<p> </p>
<p>The Liaison Officer will provide dedicated coordination and administrative support to facilitate the effective delivery of the International Ammunition Technician Course conducted in Jordan for Jordanian Armed Forces (JAF) personnel. The role is specifically designed to assist the newly deployed Training Lead (TL) in managing daily and weekly operational, logistical, translation, and coordination requirements associated with the course, ensuring smooth communication between stakeholders and uninterrupted execution of training activities.</p>
<p>The Liaison Officer will support translation of technical training delivering as required, other duties will be to ensure that all enabling functions, such as coordination with military counterparts, scheduling, documentation, and logistical follow‑up, are managed efficiently and in accordance with organisational procedures and national protocols.</p>
<p> </p>
<p><strong>_________________________________________________________________________________</strong></p>
<p> </p>
<p> </p>
<p> </p>
<p><strong><u>Principal Responsibilities </u></strong></p>
<p> </p>
<p><strong><u>Liaison, Coordination and Representation</u></strong></p>
<p> </p>
<ol>
<li>Act as the day‑to‑day liaison between the project team, the Technical Field Managers (TFMs) Training Lead, and designated Jordanian Armed Forces (JAF) focal points.</li>
<li>Facilitate official communication and coordination with JAF and administrative offices to support course implementation.</li>
<li>Translate training delivery where needed.</li>
<li>Coordinate access permissions, entry procedures, and movement within military installations in line with national military regulations.</li>
<li>Support the TFMs in arranging meetings, briefings, and coordination sessions with JAF counterparts and other relevant stakeholders.</li>
<li>Represent the organisation in routine coordination meetings when required and relay outcomes to the TFMs and project management.</li>
<li>Ensure cultural and institutional sensitivities are respected in all interactions with national counterparts.</li>
<li>Understand all stakeholder organisational structures and operate within their boundaries.</li>
<li>Ensure relevant and transparent communications on all program issues.</li>
<li>Ensure the integrity of MAG’s organisational profile in all external communications (written and verbal).</li>
</ol>
<p> </p>
<p><strong><u>Project Planning and Monitoring</u></strong></p>
<p> </p>
<ol>
<li>Responsible for Procurement and logistics planning, coordination, follow up on deliveries with procurement and logistics department. </li>
<li>Assist the TFMs in preparing and maintaining detailed weekly and daily activity plans for the duration of the course.</li>
<li>Track implementation of planned activities, including classroom sessions, practical exercises, site visits, and administrative milestones.</li>
<li>Maintain an updated course schedule and ensure timely dissemination of changes to all concerned parties.</li>
<li>Monitor the availability and readiness of training venues, equipment, and supporting services, and follow up with responsible entities to resolve issues.</li>
<li>Support the organization of opening and closing ceremonies, official visits, and evaluation events as required.</li>
<li>Highlight and address the TFMs problems that partner organisations encounter during partner collaboration and cooperation.</li>
</ol>
<p> </p>
<p><strong><u>Information Management</u></strong></p>
<p > </p>
<ol>
<li>Ensure collection of the required data.</li>
<li>Provide data to the Information Management Unit in the appropriate formats.</li>
<li>Undertake data entry, analysis, and reporting as required.</li>
<li>Maintain organised records of participant lists, attendance sheets, contact details, and official correspondence related to the course.</li>
<li>Manage the flow of information between the TFMs, project team, and JAF counterparts to ensure all stakeholders have accurate and up‑to‑date information.</li>
<li>Ensure that all documentation is stored, archived, and shared in accordance with organisational information management procedures.</li>
<li>Support the preparation and translation (if required) of administrative documents, schedules, and routine correspondence between English and Arabic.</li>
</ol>
<p> </p>
<p> </p>
<p><strong><u>Reporting</u></strong></p>
<p> </p>
<ol>
<li>Submit weekly activity plans and reports to the TFM-TL and other persons as required.</li>
<li>Maintain clear and efficient communication with the TFMs and other team members as necessary, ensuring effective reporting when needed.</li>
<li>Provide the TFMs with regular updates on coordination status, emerging issues, and required follow‑up actions.</li>
<li>Draft short weekly coordination summaries highlighting key activities, challenges, and mitigation measures.</li>
<li>Maintain logs of meetings, decisions, and action points, ensuring they are tracked to completion.</li>
<li>Support the compilation of end‑of‑course administrative reports and lessons learned related to coordination and logistics.</li>
</ol>
<div>
<p> </p>
International Organization for Migration
Jordan - Amman
<p><br></p><p>Organizational Context and Scope IOM is the only international inter-governmental agency with a specific mandate for migration and is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing technical expertise to support governments, migrants and host communities through a wide range of sustainable solutions contributing to end forced migration and/or improve displacement conditions. In Jordan, IOM works with the Jordanian Government and a range of partners to assist migrants in need, promote migrants rights, and respond to growing migration management challenges. IOM also participates in inter-agency coordinated humanitarian and resilience responses to the diverse impacts of the Syria crisis. Within the IOM Jordan Mission, the Programme Support Unit (PSU) is a cross-sectoral unit working closely with all thematic units to support the development, implementation, monitoring and reporting of projects and other initiatives. The unit coordinates closely with HQ and regional colleagues, as well as external counterparts and donors to support quality and well-coordinated programming and oversight. This includes supporting the implementation and monitoring of the mission-wide IOM Jordan strategy. Under the overall supervision of the Head of Programmes and the direct supervision of the Programme Support Unit Officer, and in close coordination with the Project Support Unit Coordinator, the Senior Programme Support Associate will be responsible for supporting the implementation of programming across projects and programmes in OPT.</p><p>Support PSU in research and drafting of project proposals, and in preparing for meetings with PMs and donors. Provide timely inputs to the IOM project management system (PRIMA) in support of the project development process. Support the PSU in maintaining information tools required to track service delivery and identify gaps, including reports, mapping, spreadsheets, and others as required. Support budget monitoring and timely implementation of projects by helping to organize the collection, processing, analysis, documentation of project data for reporting purposes, and by contributing to a systematic approach in data management, monitoring and evaluation. Assist in drafting and coordinating communications and advocacy products, such as talking points, briefs, newsletters, presentations, and key messages, as required. Assist in reviewing cross-cutting issues such as gender, children, environment and accountability to affected populations, and in reflecting these considerations during programme development and implementation. Perform such other duties as may be assigned.</p><p>Notes Please refer to this link for guidance on IOM Job Category. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months. Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application. No late applications will be accepted. Only shortlisted candidates will be contacted. </p><p><strong>Desired Candidate Profile</strong></p><ul><li><b>Education</b>: Bachelor's degree in International Relations, Political or Social Sciences, Business or Public Administration, Law or a related field from an accredited academic with four years of relevant professional experience. High school diploma with six years of relevant experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li><b>Experience</b>: Experience in monitoring and evaluation, data collection, accountability, or programme support within government, non-government, or international organization. Familiarity with community feedback mechanisms and accountability processes. Experience supporting third-party monitoring (TPM) activities is desirable. Prior working experience with UN agencies, INGOs, and NGOs is an asset.</li><li><b>Skills</b>: Excellent written and oral communication skills. Strong reporting, writing and research skills. Strong interpersonal and teamwork skills, with the ability to work effectively with people of diverse cultural and national backgrounds. Proficient use of Microsoft office (Outlook, Word, Excel).</li><li><b>Languages</b>: All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, fluency in English is required (oral and written). Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li><li><b>Required Competencies</b>: IOM's competency framework can be found at this link. Competencies will be assessed during the selection process.</li><li><b>Values</b>: all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity; Integrity and transparency; Professionalism; Courage; Empathy.</li><li><b>Core Competencies behavioural indicators Level 2</b>: Teamwork, Delivering results, Managing and sharing knowledge, Accountability, Communication.</li><li><b>Managerial Competencies behavioural indicators Level 2, if with direct reports</b>: Leadership, Empowering others, Building Trust, Strategic thinking and vision, Humility.</li></ul>
The Embassy of Switzerland in Jordan
Jordan - Amman
<p>As the official representation of Switzerland accredited in the Hashemite Kingdom of Jordan, the Embassy covers all matters concerning the diplomatic relations between Switzerland and Jordan. It represents Swiss interests in the areas of political, economic and financial affairs, consular affairs, as well as humanitarian aid and development cooperation.Moreover, the Embassy enures the implementation of the Swiss Cooperation Programme “Syria and neighbouring countries 2026-2029” in Jordan.</p>
<p><strong>Project Manager- DRR (Disaster Risk Reduction / Water Team) – 100%</strong></p>
<p>The Embassy of Switzerland in Jordan is seeking a Project Manager- DRR (Disaster Risk Reduction / Water Team) for the implementation of the <em>National Flood Mapping Programme (NFMP project)</em>, a Jordan - Swiss initiative for flood management. The project is currently based at the Swiss Cooperation Office (SCO) at the Embassy in Amman and is expected to be hosted within or close to the Ministry of Water and Irrigation later on.</p>
<p><strong>Duties & Responsibilities</strong></p>
<p>The Project Manager is responsible for the strategic and operational management of the Swiss-funded National Flood Mapping Programme (NFMP) and leads the Project Implementation Unit (PIU) at the Swiss Cooperation Office within the Embassy. The program aims at strengthening flood risk mapping and institutional capacity within Government of Jordan. The Project Manager collaborates closely with key Jordanian partner institutions, principally with the National Center for Security and Crisis Management (NCSCM) and the Ministry of Water and Irrigation (MWI). In this second phase of the program, the PIU is expected to be transferred to a governmental entity to support the institutionalisation of the program achievements. The position also serves as the Swiss Embassy’s and SDC’s focal point for Disaster Risk Reduction (DRR), ensuring coherence, coordination, and synergies across DRR-related initiatives in Jordan and the region, contributing to strategic DRR positioning, policy dialogue, technical leadership, and cross-programme integration within SDC’s regional portfolio. The list of tasks includes the following:</p>
<p> </p>
<ul >
<li><strong><u>Context analysis:<strong><u></u></strong></u></strong></li>
<li>Conduct continuous analysis of Jordan’s evolving disaster‑risk landscape, including hydrological, climatic, socio‑economic, and institutional factors, DRR stakeholder ecosystem and translate findings into actionable recommendations for SDC programming and strategic engagements.</li>
</ul>
<p> </p>
<ul >
<li><strong><u>Portfolio planning, strategic steering, and reporting: </u></strong></li>
<li>Lead the institutionalization of DRR approaches within national authorities by systematically transferring methodologies, tools, and know‑how to government counterparts; strengthen ownership and long‑term sustainability through capacity development, structured coaching, and embedding Swiss DRR standards into national processes.</li>
</ul>
<p> </p>
<ul>
<li><strong><u>Project Cycle Management:</u></strong></li>
<li>Ensure the project cycle management in all operational and financial aspects, from planning to monitoring of implementation and evaluation following SDCs Project Cycle Management guidelines and defined processes. This includes oversight of administrative and financial follow-up of all aspects of the project including procurement</li>
<li>In close coordination with the Program Manager at the Ministry of Water and Irrigation, plan, organize, and facilitate meetings, workshops, and trainings; support national partners in strengthening DRR capacities.</li>
<li>Plan, organise, coordinate and follow-up on needed external expertise, supported by Swiss and local experts.</li>
<li>Monitor progress of national technical committee and experts involved in NFMP; provide technical assistance and coordinate external local and Swiss expertise.</li>
<li>In close coordination with the Program Manager at the Ministry of Water and Irrigation conduct project monitoring, including progress of the national technical committee and regular field visits, take steering measures and provide internal reports.</li>
<li>Coordinate with the finance unit on, budget analysis, contracts, payments, financial reporting and audits. </li>
</ul>
<p> </p>
<ul >
<li><strong><u>Relationship management, coordination and policy dialogue: </u></strong></li>
<li>Supervise the finance and admin assistant of the PIU according to her job description and provide continuous coaching.</li>
<li>Maintain and extend proactively and independently a network with actors working on DRR in Jordan (ministries, donors, technical agencies, national committees’ members), particularly liaise with other donors and actors working in DRR and project related water projects for experience sharing and coordination.</li>
<li>Coordinate, facilitate and lead discussions on technical topics and negotiate in decision making processes with the relevant Ministries, including the Swiss Federal Office of Environment.</li>
<li>Represent the Embassy of Switzerland in national meetings and coordination platforms on the topic of DRR in line with the Embassy’s defined objectives and priorities.</li>
</ul>
<p > </p>
<p><strong>Profile & Requirements</strong></p>
<ul>
<li>Master’s degree in Hydrology, Hydraulics. Water/Environmental Engineering or equivalent with a minimum of 5-years experience in International Cooperation or related field; or bachelor’s degree in Hydrology, Hydraulics, Water/Environmental Engineering or equivalent with a minimum of 10 years of experience in international cooperation or related field.</li>
<li>Good knowledge of the mandates and working modalities of the various stakeholders involved in DRR in Jordan (Ministries, donors, Implementing agencies. etc.).</li>
<li>Good knowledge of the political, economic and social situations Jordan</li>
<li>Working knowledge of DRR, risk and/or flood hazard mapping and Geographic information System (GIS); Knowledge in GIS and hydraulic modeling’s an asset.</li>
<li>Strong experience in project management, financial and administrative procedures (incl. procurements).</li>
<li>Leadership and negotiation skills are an asset.</li>
<li>Team player and service orientation.</li>
<li>Able to work under pressure.</li>
<li>Willingness to take responsibility, ability to work in an autonomous, proactive and results oriented way.</li>
<li>Solid computer skills (MS Office),</li>
<li>Excellent communication skills in Arabic and English</li>
</ul>
<p> </p>
<p><strong>We offer</strong></p>
<ul>
<li>Diverse and meaningful work environment</li>
<li>Further training opportunities</li>
<li>Competitive salary and social benefits</li>
</ul>
<p> </p>
<p><strong>* Place of work</strong>: Embassy of Switzerland in Jordan for two months, then move to office location (tbd)</p>
<p><strong>* Beginning:</strong> January 2027 or upon agreement, local contract</p>
<p><strong>* Deadline:</strong> 08.10.2026</p>
<p><u>Important note</u>: Any applications not received through the recruitment site will not be considered.</p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met for Restaurant<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.<br>• Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the restaurant.<br>• Communications production needs to key personnel.<br>• Assists in developing daily and seasonal menu items for the restaurant.<br>• Ensures compliance with all applicable laws and regulations regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Estimates daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishing and Maintaining Restaurant Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Jordan Himaya Activity
Jordan - Amman
<p><strong>SCOPE OF WORK</strong></p>
<p><strong>JORDAN Himaya Activity</strong></p>
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<p><strong>Proposed Personnel</strong></p>
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<p>TBD</p>
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<p><strong>Position</strong></p>
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<p>Procurement & Construction Officer</p>
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<p><strong>Maximum Level of Effort</strong></p>
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<p>Full-time LTTA (18 Months)</p>
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<p><strong>Base of Operations</strong></p>
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<p>Amman, Jordan</p>
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<p><strong>position reports to</strong></p>
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<p>Procurement Manager</p>
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<ol>
<li><strong>Project Background:</strong></li>
</ol>
<p>The Jordan Himaya Activity aims to enhance the availability and quality of essential services and protection for survivors of domestic and sexual violence in Jordan. The project has two outcomes: 1) survivor-centered institutional capacity improved, and 2) legislative frameworks for protecting survivors and responding to violence strengthened. To achieve these outcomes, the project will apply a survivor-centered systems-strengthening approach to improve prevention, response, and protection services, and to support the development and implementation of survivor-centered legislation and policies. </p>
<p><strong>Role’s Purpose:</strong></p>
<p>The Procurement & Construction Officer is a key member of the Project Team. S/he will play a pivotal role in ensuring integrity, fairness, and openness in procurement processes and adherence to policies, procedures, and controls. The main responsibility for this position is to conduct procurement of goods, services, construction and rehabilitation activities in compliance with DAI policies and procedures, and US requirements. The position requires relevant work experience in the field of procurement and contracting across a variety of industry sectors, contract management, dispute resolution, managing interpersonal relationships and communication, and investigating/following up on vendor issues. The position requires knowledge of the Federal Acquisition Regulations (FAR). The Procurement & Construction Officer will be responsible for gathering complete procurement related backup documentation and auditing prior to submission to the Project´s Finance Team. S/he will develop and release solicitations, conduct price/cost/reasonability analyses, and perform any other related duties as assigned.</p>
<p>In addition to procurement responsibilities, the Procurement & Construction Officer will provide technical support for construction and rehabilitation projects, including the review of engineering documents, support during the planning and procurement phases, monitoring construction activities, and coordinating with project stakeholders to ensure quality implementation and timely delivery of project activities.</p>
<p><strong>Key Duties and Responsibilities</strong><strong>:</strong></p>
<ul>
<li><em>General Acquisition & Procurement Responsibilities</em>
<ul >
<li>Solicit bids and quotes from vendors in adherence with policies & approved requisitions and quarterly procurement plans.</li>
<li>Monitor, track and expedite all project procurement activities and delivery status of goods/services.</li>
<li>Gather current pricing information independently.</li>
<li>Conduct price/cost/reasonability analyses.</li>
<li>Help non-procurement staff understand the requirements for submitting accurate and thorough requisitions, cost estimates, statements of work, or to determine other technical specifications.</li>
<li>Determine source selection methods for complex procurement to ensure compliance.</li>
<li>Assist project staff in coordinating meetings, facilitating discussions, and developing briefings in support of the source selection process.</li>
<li>Prepare cost evaluation data, and source selection documentation.</li>
<li>Ensure procurements are approved by the required DAI authorities, and/or client approvals are received, before awards are made.</li>
<li>Through market research efforts, identify and qualify potential suppliers (and products/services). Ensure that beneficial, ethical and open supplier relationships are created and maintained according to procurement policies.</li>
<li>Maintain procurement file system in DAI’s procurement system (WRIKE)</li>
<li>Work closely with various home office support staff.</li>
<li>Provide technical assessments and recommendations for construction and rehabilitation projects during the planning phase to support project development and procurement activities.</li>
<li>Review engineering designs, drawings, technical specifications, Bills of Quantities (BoQs), cost estimates, implementation schedules, health and safety plans, quality assurance and quality control plans, surveys, and equipment requirements. Provide written comments and recommendations to improve technical quality and ensure project requirements are adequately reflected in procurement and contractual documents.</li>
</ul>
</li>
<li><em>Construction Monitoring and Technical Support</em>
<ul >
<li>Conduct regular site visits to monitor the quality, progress, safety, environmental compliance, and climate risk mitigation measures for construction and rehabilitation activities.</li>
<li>Maintain and update project implementation schedules for assigned construction activities and report on project progress, identifying potential risks, delays, and recommended corrective actions.</li>
<li>Provide technical advice and practical engineering solutions to address implementation challenges and support the timely completion of construction activities.</li>
<li>Prepare site visit reports and communicate findings and recommendations to the project team.</li>
<li>Coordinate and communicate with government counterparts, consultants, contractors, suppliers, and other stakeholders on technical and construction-related matters.</li>
</ul>
</li>
<li><em>Procurement Management Systems</em>
<ul >
<li>Enforce use of DAI’s operations & procurement system, etc.</li>
<li>Maintain electronic procurement records & files in various DAI’s system platforms.</li>
<li>Help DAI staff understand the use of procurement systems as necessary.</li>
</ul>
</li>
<li><em>Audit </em>
<ul >
<li>Prepare complete backup documentation for procurement purchases & submit to project’s Finance Team.</li>
<li>Conduct daily reviews of procurement related backup documentation to ensure completeness, accuracy, and compliance.</li>
<li>Perform regular spot audits of procurement files.</li>
<li>Assist and collaborate in external or internal audits as necessary.</li>
</ul>
</li>
<li><em>Compliance/Policies & Procedures</em>
<ul >
<li>Ensure integrity, compliance, fairness, accuracy, and openness in procurement processes.</li>
<li>Ensure adequate competition is achieved, as per DAI policies and procedures.</li>
<li>Ensure DAI/US Government and FAR policies, and procedures are followed and enforced.</li>
<li>Help other project staff become more familiar, and understand, the DAI policies and procedures related to procurement.</li>
</ul>
</li>
<li>Other duties assigned by the Procurement Manager, DFO, and COP.</li>
</ul>
<p><strong>Qualifications</strong></p>
<ul>
<li>Bachelor’s degree in civil engineering, architectural engineering, or a related field.</li>
<li>5+ years of responsible experience in procurement, construction procurement, or a related field, including at least 3 years of direct experience in construction, engineering, or site-based activities.</li>
<li>Demonstrated experience in construction and rehabilitation procurement, including reviewing engineering designs, technical specifications, Bills of Quantities (BoQs), cost estimates, implementation schedules, and other technical documents.</li>
<li>Knowledge of US Government procurement policies and procedures required.</li>
<li>Experience with Microsoft office suite.</li>
<li>Demonstrated knowledge of internal controls and audit processes.</li>
<li>Prior work experience in Jordan.</li>
<li>Professional proficiency in English and Arabic is required.</li>
</ul>
<p><strong>Skills</strong> </p>
<ul>
<li>An extremely well organized and self-directed individual with sound technical skills, analytical ability, good judgment, strong operational focus. </li>
<li>Strong problem-solving skills as well as exceptional customer relations (both internally & externally).</li>
<li>Strong commitment to ethics and completing compliant procurement procedures.</li>
<li>Excellent written and oral communication skills.</li>
<li>Strong understanding of budgets.</li>
</ul>
<p><strong>Reporting</strong></p>
<p>The Procurement and Construction Officer will report to the Procurement Manager.</p>
<p> </p>
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