Database administrator DBA Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><ul><li>Lead and manage the Corporate Credit Division, ensuring efficient and effective credit assessment, approval, and monitoring processes.</li><li>Develop and implement corporate credit strategies aligned with the Bank's business objectives and risk appetite.</li><li>Oversee the evaluation, structuring, and approval of corporate lending proposals, including large and complex credit facilities.</li><li>Monitor the quality and performance of the corporate credit portfolio, ensuring early identification and mitigation of credit risks.</li><li>Ensure compliance with Central Bank regulations, internal credit policies, and corporate governance standards.</li><li>Collaborate with Corporate Banking, Risk Management, Legal, and Recovery teams to support sustainable business growth.</li><li>Present major credit recommendations to Executive Management and Board Credit Committees.</li><li>Drive continuous improvement of credit policies, processes, and risk assessment methodologies.</li><li>Lead, mentor, and develop high-performing corporate credit teams while fostering a culture of accountability and excellence.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Qualifications</b></p><ul><li>Bachelor's degree in Finance, Banking, Accounting, Business Administration, Economics, or a related field.</li><li>Master's degree (MBA or equivalent) is preferred.</li><li>Professional certifications such as CFA, FRM, or Credit Risk certifications are an advantage.</li><li>Minimum 20 years of progressive banking experience, with significant expertise in Corporate Credit and Corporate Banking.</li><li>At least 10 years of experience in senior leadership roles within Corporate Credit or Credit Risk Management.</li><li>Proven experience in structuring, evaluating, and approving large corporate and syndicated lending facilities.</li><li>Strong knowledge of financial statement analysis, credit structuring, risk assessment, collateral evaluation, and portfolio management.</li><li>Extensive experience working within a regulated banking environment.</li><li>Excellent leadership, strategic thinking, decision-making, negotiation, and stakeholder management skills.</li><li>Excellent communication skills in both Arabic and English.</li></ul><p>Required Skills</p><ul><li>Financial Risk</li><li>Strategic Planning</li><li>Finance &amp; Accounting</li><li>Negotiation</li></ul><p></p></section>

<p><h4>Description</h4> <p><strong>Key responsibilities</strong></p> <ul> <li>Manage a portfolio of Tail/SMB accounts and maintain regular customer engagement</li> <li>Handle high account volume efficiently while maintaining strong follow-up and account ownership</li> <li>Monitor customer health, usage, spend trends, and churn risks proactively</li> <li>Drive customer retention and reduce churn across the assigned portfolio</li> <li>Identify expansion and upsell opportunities where relevant</li> <li>Follow up on low balance, insolvency, inactivity, and contraction-risk accounts</li> <li>Coordinate internally with Support, Compliance, Finance, and Product teams to resolve customer concerns</li> <li>Ensure customers are utilizing the platform correctly and adopting relevant features</li> <li>Handle escalations professionally and maintain strong customer communication</li> <li>Maintain accurate account updates and activity tracking within internal systems and CRM tools</li> <li>Support commercial initiatives such as pricing transitions, account segmentation, and revenue protection efforts</li> <li>Contribute to improving customer workflows, operational processes, and customer experience initiatives</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>2–5 years of experience in customer success, account management, customer support, sales, or a related customer-facing role</li> <li>Strong communication and relationship-building skills</li> <li>Strong organizational and follow-up skills</li> <li>Ability to efficiently manage and prioritize a high-volume portfolio of accounts</li> <li>Commercial awareness and ability to identify customer risk and growth opportunities</li> <li>Ability to work cross-functionally with multiple internal teams</li> <li>Problem-solving mindset and ability to handle customer escalations calmly</li> <li>Fluent in English and Arabic</li> </ul> <p><strong>Nice-to-have skills</strong></p> <ul> <li>Experience working in SaaS, telecom, cloud, or contact center environments</li> <li>Experience using CRM platforms such as HubSpot, Planhat, Salesforce, or similar tools</li> <li>Understanding of customer retention and revenue metrics</li> <li>Experience handling operational workflows and customer lifecycle management</li> <li>Experience working with SMB or scaled customer portfolios</li> <li>Basic understanding of APIs, telephony, or technical customer workflows is a plus</li> </ul> <p><strong>What success looks like in this role</strong></p> <ul> <li>Maintaining strong retention across the assigned portfolio</li> <li>Proactively identifying and reducing churn risks</li> <li>Efficiently managing a large number of customer accounts without compromising customer experience</li> <li>Driving customer engagement and platform adoption</li> <li>Maintaining strong operational discipline and customer follow-up</li> <li>Supporting revenue growth and protection initiatives across the portfolio</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>Key responsibilities</strong></p> <ul> <li>Manage a portfolio of Tail/SMB accounts and maintain regular customer engagement</li> <li>Handle high account volume efficiently while maintaining strong follow-up and account ownership</li> <li>Monitor customer health, usage, spend trends, and churn risks proactively</li> <li>Drive customer retention and reduce churn across the assigned portfolio</li> <li>Identify expansion and upsell opportunities where relevant</li> <li>Follow up on low balance, insolvency, inactivity, and contraction-risk accounts</li> <li>Coordinate internally with Support, Compliance, Finance, and Product teams to resolve customer concerns</li> <li>Ensure customers are utilizing the platform correctly and adopting relevant features</li> <li>Handle escalations professionally and maintain strong customer communication</li> <li>Maintain accurate account updates and activity tracking within internal systems and CRM tools</li> <li>Support commercial initiatives such as pricing transitions, account segmentation, and revenue protection efforts</li> <li>Contribute to improving customer workflows, operational processes, and customer experience initiatives</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>2–5 years of experience in customer success, account management, customer support, sales, or a related customer-facing role</li> <li>Strong communication and relationship-building skills</li> <li>Strong organizational and follow-up skills</li> <li>Ability to efficiently manage and prioritize a high-volume portfolio of accounts</li> <li>Commercial awareness and ability to identify customer risk and growth opportunities</li> <li>Ability to work cross-functionally with multiple internal teams</li> <li>Problem-solving mindset and ability to handle customer escalations calmly</li> <li>Fluent in English and Arabic</li> </ul> <p><strong>Nice-to-have skills</strong></p> <ul> <li>Experience working in SaaS, telecom, cloud, or contact center environments</li> <li>Experience using CRM platforms such as HubSpot, Planhat, Salesforce, or similar tools</li> <li>Understanding of customer retention and revenue metrics</li> <li>Experience handling operational workflows and customer lifecycle management</li> <li>Experience working with SMB or scaled customer portfolios</li> <li>Basic understanding of APIs, telephony, or technical customer workflows is a plus</li> </ul> <p><strong>What success looks like in this role</strong></p> <ul> <li>Maintaining strong retention across the assigned portfolio</li> <li>Proactively identifying and reducing churn risks</li> <li>Efficiently managing a large number of customer accounts without compromising customer experience</li> <li>Driving customer engagement and platform adoption</li> <li>Maintaining strong operational discipline and customer follow-up</li> <li>Supporting revenue growth and protection initiatives across the portfolio</li> </ul></p><p></p>

<p><h4>About us:</h4> <p>Platinumlist.net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Lebanon, Qatar, and Kuwait from our Dubai-based headquarters.</p> <h4>Key responsibilities:</h4> <ul> <li>Achieve the goals and OKRs established by management;</li> <li>Create, revise, and edit written content in Arabic and English across multiple formats, body copy, teasers, titles, and more;</li> <li>Translate and adapt content from English to Arabic, including events, attractions, venues, FAQs, artist names, and UX texts;</li> <li>Review and QA existing translations for accuracy, tone consistency, and grammatical correctness;</li> <li>Upload and manage content via internal back-office and CMS systems following defined workflows;</li> <li>Optimize content following SEO best practices to improve discoverability and search performance;</li> <li>Handle translation requests from marketing, product, and sales teams, including decks, presentations, and promo texts;</li> <li>Write compelling headlines, CTAs, category labels, and UX microcopy with creativity and flair;</li> <li>Adhere to brand tone and style guidelines; suggest improvements and flag translation errors proactively;</li> <li>Review and edit English content, ensure originality through plagiarism checks, and rewrite it to align with our brand tone of voice.</li> </ul> <h4>Requirements:</h4> <ul> <li>2+ years of experience writing and editing English and Arabic content;</li> <li>Committed to producing 100% human-written content and translations;</li> <li>Ability to manage multiple projects and meet deadlines;</li> <li>Creativity and flair when writing headlines, descriptions, and CTAs;</li> <li>Strong editing, proofreading, and copywriting skills in both languages with the ability to adapt content to different audiences while maintaining the brand's tone of voice;</li> <li>Knowledge of SEO best practices is a plus;</li> <li>Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams;</li> <li>Strong problem-solving and critical thinking abilities;</li> <li>Strong attention to detail and commitment to delivering high-quality content.</li> </ul> <h4>Benefits:</h4> <ul> <li>A dynamic and inclusive work environment;</li> <li>The opportunity to work with a leading ticketing provider in GCC;</li> <li>A chance to contribute to the entertainment industry and help shape experiences for thousands of users.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Consistently offer professional, friendly and engaging service<br> Lead and manage the F&B outlet team in all aspects of the department and ensure service standards are followed<br> Handle guest concerns and react quickly and professionally<br> To assist in the recruitment and training of F&B colleagues<br> Balance operational, administrative and colleague needs<br> Conduct regularly scheduled departmental meetings<br> Maximize revenues by communicating regularly with the food and beverage teams to implement agreed upon strategies, practices and promotions<br> Have full knowledge of all outlet menus<br> Manage the departmental budget<br> Follow outlet policies, procedures and service standards<br> Follow all safety and sanitation policies when handling food and beverage<br> Other duties as assigned</p> <h4>Qualifications</h4> <ul> <li>Previous food and beverage leadership experience required</li> <li>Previous point of sale system experience required</li> <li>Computer literate in Microsoft Windows applications required</li> <li>University or college degree in a related discipline preferred</li> <li>Excellent communication and organizational skills</li> <li>Strong interpersonal and problem solving abilities</li> <li>Highly responsible and reliable</li> <li>Ability to work well under pressure in a fast paced environment</li> <li>Ability to work cohesively as part of a team</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Consistently offer professional, friendly and engaging service<br> Lead and manage the F&B outlet team in all aspects of the department and ensure service standards are followed<br> Handle guest concerns and react quickly and professionally<br> To assist in the recruitment and training of F&B colleagues<br> Balance operational, administrative and colleague needs<br> Conduct regularly scheduled departmental meetings<br> Maximize revenues by communicating regularly with the food and beverage teams to implement agreed upon strategies, practices and promotions<br> Have full knowledge of all outlet menus<br> Manage the departmental budget<br> Follow outlet policies, procedures and service standards<br> Follow all safety and sanitation policies when handling food and beverage<br> Other duties as assigned</p> <h4>Qualifications</h4> <ul> <li>Previous food and beverage leadership experience required</li> <li>Previous point of sale system experience required</li> <li>Computer literate in Microsoft Windows applications required</li> <li>University or college degree in a related discipline preferred</li> <li>Excellent communication and organizational skills</li> <li>Strong interpersonal and problem solving abilities</li> <li>Highly responsible and reliable</li> <li>Ability to work well under pressure in a fast paced environment</li> <li>Ability to work cohesively as part of a team</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Consistently offer professional, friendly and engaging service.<br> Lead and manage the F&B outlet team in all aspects of the department and ensure service standards are followed.<br> Handle guest concerns and react quickly and professionally.<br> To assist in the recruitment and training of F&B colleagues.<br> Balance operational, administrative and colleague needs.<br> Conduct regularly scheduled departmental meetings.<br> Maximize revenues by communicating regularly with the food and beverage teams to implement agreed upon strategies, practices and promotions.<br> Have full knowledge of all outlet menus.<br> Manage the departmental budget.<br> Follow outlet policies, procedures and service standards.<br> Follow all safety and sanitation policies when handling food and beverage.<br> Other duties as assigned.</p> <h4>Qualifications</h4> <ul> <li>Previous food and beverage leadership experience required.</li> <li>Previous point of sale system experience required.</li> <li>Computer literate in Microsoft Windows applications required.</li> <li>University or college degree in a related discipline preferred.</li> <li>Excellent communication and organizational skills.</li> <li>Strong interpersonal and problem solving abilities.</li> <li>Highly responsible and reliable.</li> <li>Ability to work well under pressure in a fast paced environment.</li> <li>Ability to work cohesively as part of a team.</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity and inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Consistently offer professional, friendly and engaging service.<br> Lead and manage the F&B outlet team in all aspects of the department and ensure service standards are followed.<br> Handle guest concerns and react quickly and professionally.<br> To assist in the recruitment and training of F&B colleagues.<br> Balance operational, administrative and colleague needs.<br> Conduct regularly scheduled departmental meetings.<br> Maximize revenues by communicating regularly with the food and beverage teams to implement agreed upon strategies, practices and promotions.<br> Have full knowledge of all outlet menus.<br> Manage the departmental budget.<br> Follow outlet policies, procedures and service standards.<br> Follow all safety and sanitation policies when handling food and beverage.<br> Other duties as assigned.</p> <h4>Qualifications</h4> <ul> <li>Previous food and beverage leadership experience required.</li> <li>Previous point of sale system experience required.</li> <li>Computer literate in Microsoft Windows applications required.</li> <li>University or college degree in a related discipline preferred.</li> <li>Excellent communication and organizational skills.</li> <li>Strong interpersonal and problem solving abilities.</li> <li>Highly responsible and reliable.</li> <li>Ability to work well under pressure in a fast paced environment.</li> <li>Ability to work cohesively as part of a team.</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity and inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Us: Platinumlist.<br>net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009.<br> As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Lebanon, Qatar, and Kuwait from our Dubai-based headquarters.<br> Key Responsibilities: Achieve the goals and OKRs established by management; Create, revise, and edit written content in Arabic and English across multiple formats body copy, teasers, titles, and more; Translate and adapt content from English to Arabic, including events, attractions, venues, FAQs, artist names, and UX texts; Review and QA existing translations for accuracy, tone consistency, and grammatical correctness; Upload and manage content via internal back-office and CMS systems following defined workflows; Optimize content following SEO best practices to improve discoverability and search performance; Handle translation requests from marketing, product, and sales teams, including decks, presentations, and promo texts; Write compelling headlines, CTAs, category labels, and UX microcopy with creativity and flair; Adhere to brand tone and style guidelines; suggest improvements and flag translation errors proactively; Review and edit English content, ensure originality through plagiarism checks, and rewrite it to align with our brand tone of voice.<br> A dynamic and inclusive work environment; The opportunity to work with a leading ticketing provider in GCC; A chance to contribute to the entertainment industry and help shape experiences for thousands of users.<br> 2+ years of experience writing and editing English and Arabic content; Committed to producing 100% human-written content and translations; Ability to manage multiple projects and meet deadlines; Creativity and flair when writing headlines, descriptions, and CTAs; Strong editing, proofreading, and copywriting skills in both languages with the ability to adapt content to different audiences while maintaining the brand's tone of voice; Knowledge of SEO best practices is a plus; Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams; Strong problem-solving and critical thinking abilities; Strong attention to detail and commitment to delivering high-quality content.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Operations Management</strong></p><ul><li>Supervise and coordinate the daily operations of the Lounge, ensuring smooth service flow in alignment with Fairmont s service standards.</li><li>Ensure the lounge s ambiance, cleanliness, and presentation reflect the brand s refined image.</li><li>Monitor product quality and consistency across all food and beverage offerings.</li><li>Work closely with the culinary and bar teams to curate and update menus that meet guest preferences and brand positioning.</li><li>Ensure all opening, closing, and cash handling procedures are properly followed.</li></ul><p><strong>Guest Experience</strong></p><ul><li>Create a personalized and memorable experience for each guest, anticipating their needs and preferences.</li><li>Maintain a strong presence on the floor during service, engaging with guests and addressing feedback promptly.</li><li>Handle guest complaints with professionalism and empathy, turning moments of service recovery into positive experiences.</li><li>Build and maintain strong relationships with repeat and VIP guests, ensuring consistent loyalty to the Fairmont brand.</li></ul><p><strong>Team Leadership</strong></p><ul><li>Recruit, train, and mentor a high-performing Lounge team committed to excellence in service.</li><li>Conduct regular briefings, ensuring team members are well-informed about hotel promotions, service expectations, and operational goals.</li><li>Foster a positive work environment that emphasizes teamwork, respect, and continuous improvement.</li><li>Conduct regular performance reviews and support staff development through coaching and training initiatives.</li></ul><p><strong>Financial &amp; Administrative</strong></p><ul><li>Manage the Lounge s financial performance by monitoring budgets, controlling costs, and maximizing revenue opportunities.</li><li>Prepare monthly reports and forecasts for management review.</li><li>Implement effective upselling and suggestive selling strategies to increase average checks.</li><li>Oversee inventory control, procurement, and stock management to minimize waste and maintain cost efficiency.</li></ul><p><strong>Compliance &amp; Standards</strong></p><ul><li>Ensure full compliance with local health, hygiene, and safety regulations, as well as Accor and Fairmont brand standards.</li><li>Conduct regular inspections to ensure compliance with HACCP and cleanliness protocols.</li><li>Maintain operational readiness for brand audits and LQA (Leading Quality Assurance) evaluations.</li><li>Support Accor s Planet 21 sustainability program through responsible resource management and eco-friendly practices.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or degree in Hospitality Management or a related field.</li><li>Minimum 3 5 years of experience in a supervisory or managerial role within a luxury hotel or Top luxury lounge/bar.</li><li>Strong knowledge of beverage service, mixology, and premium product offerings.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in POS systems and Microsoft Office applications.</li><li>Fluent in English; additional languages are an advantage.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Managing Director- Jordan Operations (Serving a US Based Wealth Management Firm) <ul> <li><span>Posting Date</span>: 07/07/2026</li> <li><span>Ref</span>: JOR-444</li> <li><span>Position</span>: Managing Director- Jordan Operations (Serving a US Based Wealth Management Firm)</li> <li> </li><li><span>Location</span>: Jordan</li> <li><span>City</span>: Amman</li> <li> </li><li><span>Sector</span>: Financial Services </li> <li><span>Years of Experience</span> 10 to 15 minimum </li> <li> </li><li><span>Qualification</span>: Education Bachelor’s degree in Finance, Accounting, Business Administration, Economics, Financial Planning, or a related field. MBA or CFA, CFP, CPA, or CMA credentials are highly desirable.</li> <li><span>Salary</span>: Highly Competitive Executive Market Rate + Performance Incentive</li> <li><span>Workdays</span>: 5</li> <li> </li><li><span>Description</span>: Our client is a pioneering U.S.-based Islamic wealth management and registered investment advisory firm managing several billion dollars in assets on behalf of individuals, families, retirement plans, charitable organizations, and institutions.<br> The firm combines fiduciary excellence, stewardship, ethical investing, and faith-based principles to help clients preserve, grow, and transfer wealth responsibly across generations. Rather than viewing wealth as something to be owned, the firm believes wealth is entrusted to our care and should be managed with integrity, wisdom, and long-term responsibility.<br> As part of its international expansion, the firm is establishing a strategic Operations and Client Service Center in Amman, Jordan, that will become a critical extension of its U.S. wealth management platform.<br> Position Summary<br> The Managing Director will serve as the senior executive responsible for establishing, leading, and scaling the Jordan Operations Center.<br> This is considerably more than a traditional office management role. The successful candidate will build an enduring institution that supports one of the leading Islamic wealth management firms in the United States. The Managing Director will be responsible for developing the people, culture, operational infrastructure, and leadership capacity necessary to support a world-class client service organization.<br> Operating primarily during U.S. Eastern business hours, the Managing Director will work closely with the firm’s executive leadership in the United States to ensure seamless collaboration, operational excellence, and exceptional service delivery.<br> The successful candidate will possess strong financial services expertise, exceptional leadership abilities, excellent English communication skills, and a passion for building high-performing organizations founded on integrity, stewardship, accountability, and continuous improvement.<br> The ultimate objective is to institutionalize a culture of stewardship in which every client interaction, operational process, and employee reflects the firm’s commitment to excellence, fiduciary responsibility, and service.<br> ⸻<br> Core Responsibilities<br> 1. Country Leadership &amp; Institutional Development<br> * Launch, establish, and lead the Jordan Operations Center.<br> * Build a scalable operational infrastructure capable of supporting the firm’s long-term international growth.<br> * Establish the Jordan office as a trusted and indispensable extension of the U.S. organization.<br> * Ensure full compliance with Jordanian labor laws, employment regulations, corporate governance requirements, and government registrations.<br> * Manage local vendors, service providers, and regulatory relationships.<br> 2. Talent Acquisition, Leadership &amp; Culture<br> * Recruit, hire, develop, mentor, and retain exceptional professionals.<br> * Build a disciplined, highly engaged, mission-driven client service organization.<br> * Develop future leaders through coaching, succession planning, and professional development.<br> * Foster a culture built upon stewardship, trust, accountability, collaboration, and continuous learning.<br> * Establish performance management systems that encourage ownership and excellence.<br> 3. Wealth Management Operations &amp; Client Service Excellence<br> * Provide executive oversight of wealth management support operations, including client onboarding, account administration, custodial coordination, financial planning support, and investment operations.<br> * Ensure operational accuracy, responsiveness, confidentiality, and exceptional client service.<br> * Build systems that consistently exceed U.S. wealth management service standards.<br> * Develop proactive client follow-up procedures that strengthen long-term client relationships.<br> <br> More<br> </li> </ul> <br> <br> </div>

<p>JOB SUMMARY Responsible for managing and supervising all areas of the spa at W Amman Hotel and The St Regis Amman Hotel, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area. OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong> </strong> </p> <p> <strong>Job Responsibilities: </strong> </p> <ol> <li>Creating project plans and keeping plans updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality</li> <li>Ensuring that the project meets all objectives for quality and looking continuously for quality improvement and customer satisfaction. </li> <li>Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding the company's standards</li> <li>Seeking and capturing lessons learned from the project and use this intelligence to improve systems, tools and processes</li> <li>Defining and developing project scope, schedule, cost and deliverables in collaboration with all concerned departments.</li> <li>Collecting, reviewing and publishing project status with regard to resources (people and cost), schedule (time), stakeholder management, and features (the solution and its quality) that influence project performance and completion, and performing the process of comparing actual performance with planned performance, analyzing variances, evaluating possible alternatives and taking appropriate corrective action</li> <li>Managing customer relationship during delivery, and serving as the primary interface towards the customer in all activities related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements</li> <li>Conducting thorough risk management for all project risks and opportunities</li> <li>Creating &amp; applying handover plans for projects upon completion and ensure all relevant project information are available &amp; communicated to operation or technical support teams.</li> <li>Coaching, mentoring, motivating and supervising project team members and project department personnel and influencing them to take positive actions and accountability for their assigned task.</li> <li>Collaborating with other department leaders to define, prioritize, and develop projects</li> <li>Provide reporting to senior management and stakeholders</li> </ol> <p> </p> <p> </p> <p> </p> <p> <strong>Qualifications </strong> </p> <ul> <li>Bachelor s degree in Engineering, Computer Science, Information Technology, or a related field. </li> <li>Project Management Professional (PMP) or equivalent certification</li> <li>Proven experience (5+ years) in project management, preferably in technology, software, or telecommunication projects</li> <li>Basic understanding of RTLS technology or similar fields (e.g., IoT, RFID, GPS)</li> <li>Ability to quickly learn and adapt to new technologies and systems</li> <li>Excellent verbal and written communication skills</li> <li>Ability to effectively communicate with cross-functional teams, stakeholders, and customers</li> <li>Strong leadership skills with the ability to motivate and manage a diverse team</li> <li>Strong analytical and problem-solving skills</li> <li>Ability to handle complex projects, identify risks, and develop mitigation plans</li> <li>Strong organizational skills with the ability to manage multiple tasks and projects simultaneously</li> <li>Proficiency in project management tools (e.g., MS Project, JIRA, Zoho)</li> <li>Strong focus on customer satisfaction and continuous improvement</li> </ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p><p>CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><p>Lead and oversee all banking operations to ensure efficiency, accuracy, compliance, and service excellence.</p><p>Develop and implement operational strategies that support the Bank's strategic objectives and sustainable growth.</p><p>Drive operational excellence through process optimization, automation, and digital transformation initiatives.</p><p>Ensure compliance with regulatory requirements, Central Bank regulations, internal policies, and governance standards.</p><p>Strengthen operational risk management frameworks and internal control processes.</p><p>Monitor operational performance through KPIs and implement continuous improvement initiatives.</p><p>Collaborate with executive leadership to support strategic planning, business growth, and organizational transformation.</p><p>Oversee business continuity planning and operational resilience across all banking operations.</p><p>Manage relationships with regulatory authorities, auditors, and key external stakeholders.</p><p>Lead, mentor, and develop senior operational teams while driving succession planning and talent development.</p><p>Oversee operational budgets, resource planning, and cost optimization initiatives.</p><p>Enhance customer experience by improving operational processes across all banking channels.</p><p>Required Skills</p><p>Change Management</p><p>Strategic Planning</p><p>Risk Management</p><p>Communication</p><p>Operational Management</p><p>Job Details</p><p>Location Amman - Jordan</p><p>Industry Accounting &amp; Finance</p><p>Job Type Full-Time</p><p>Degree Bachelor</p><p>Experience 20+</p><p>Nationality Unspecified</p><p>Login to Apply</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Finance, Business Administration, Banking, Accounting, Economics, or a related field.</p><p>Master's degree (MBA or equivalent) is highly preferred.</p><p>Professional certifications such as PMP, Lean Six Sigma, COBIT, ITIL, or Risk Management certifications are an advantage.</p><p>Minimum 20 years of progressive experience in the banking sector, primarily in Banking Operations.</p><p>At least 10 years of experience in senior executive leadership roles within a reputable bank.</p><p>Extensive experience managing large-scale banking operations in a regulated environment.</p><p>Proven track record in operational transformation, process improvement, and digital banking initiatives.</p><p>Strong knowledge of retail banking, corporate banking, centralized operations, payments, trade finance, card operations, branch operations, and back-office functions.</p><p>Experience working with regulatory authorities and governance frameworks.</p><p>Excellent leadership, strategic planning, stakeholder management, and decision-making skills.</p><p>Strong communication skills in both Arabic and English.</p><p></p></section>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Leads and supports all guest experience initiatives at the property.<br> Supports GM in driving a guest centric culture in the hotel and create awareness and understanding among all ambassadors on the importance of guest experience.<br> Reviews and communicates the brand assurance program and all new brand/quality initiatives effectively to all stakeholders.<br> Works with and supports department heads to prepare for LQA or BARE brand assurance audits as applicable to the hotel.<br> Conducts regular property self-assessments on the operational brand standards and other quality programs including cross-departmental audits through iAuditor and other tools.<br> Represents guest experience (voice of the guest) at the morning hotel briefing with updates and highlights points for improvement and guest praise.<br> Reviews VOG performance and guest feedback daily, identifies trends and areas for improvement on a regular basis and shares with relevant stakeholders.<br> Conducts a weekly VOG meeting with individual department heads, communicates performance, supports and pushes management action plan (MAP) efforts.<br> Leads and develops a team of guest experience ambassadors within the hotel to conduct deep dives/self-assessments and identify improvement opportunities and solutions.<br> Reviews MAPs proposed by each department post-LQA or BARE mystery visit and supports and follows up implementation by department heads.<br> Monitors results of other quality management programs such as ResaVision and follows up action plans from the relevant department heads whenever necessary.<br> Champions the internal communication of guest experience related matters and updates to all ambassadors in the hotel.<br> Maintains direct contact with guests to collect direct feedback and facilitate new ways of collecting more in-house feedback.<br> Works closely with department heads to assess service standards and delivery on a regular basis.<br> Ensures that the relevant teams and stakeholders respond to all guest feedback, e.g. VOG GSS, and consumer-generated content on various social media sites or travel sites (100% of the negative reviews/feedback, but none of the positive reviews/feedback except for those on GSS and TripAdvisor).<br> Reviews and communicates best practices implemented in other hotels within the brand, follow-up on implementation at the property when relevant.<br> Responsible for implementation and application of Local Measure along with e-commerce or marketing team.</p> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree in hospitality or related areas</li> <li>Strong user knowledge of Microsoft Outlook and Microsoft Office tools</li> <li>Relevant work experience with internationally reputed hotel chains is preferred</li> <li>Strong background in hotel operations or service industry (in a client facing role); (2-5 years)</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Strong interpersonal and problem solving abilities</li> <li>Fluency in English, additional languages are a plus</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Leads and supports all guest experience initiatives at the property.<br> Supports GM in driving a guest centric culture in the hotel and create awareness and understanding among all ambassadors on the importance of guest experience.<br> Reviews and communicates the brand assurance program and all new brand/quality initiatives effectively to all stakeholders.<br> Works with and supports department heads to prepare for LQA or BARE brand assurance audits as applicable to the hotel.<br> Conducts regular property self-assessments on the operational brand standards and other quality programs including cross-departmental audits through iAuditor and other tools.<br> Represents guest experience (voice of the guest) at the morning hotel briefing with updates and highlights points for improvement and guest praise.<br> Reviews VOG performance and guest feedback daily, identifies trends and areas for improvement on a regular basis and shares with relevant stakeholders.<br> Conducts a weekly VOG meeting with individual department heads, communicates performance, supports and pushes management action plan (MAP) efforts.<br> Leads and develops a team of guest experience ambassadors within the hotel to conduct deep dives/self-assessments and identify improvement opportunities and solutions.<br> Reviews MAPs proposed by each department post-LQA or BARE mystery visit and supports and follows up implementation by department heads.<br> Monitors results of other quality management programs such as ResaVision and follows up action plans from the relevant department heads whenever necessary.<br> Champions the internal communication of guest experience related matters and updates to all ambassadors in the hotel.<br> Maintains direct contact with guests to collect direct feedback and facilitate new ways of collecting more in-house feedback.<br> Works closely with department heads to assess service standards and delivery on a regular basis.<br> Ensures that the relevant teams and stakeholders respond to all guest feedback, e.g. VOG GSS, and consumer-generated content on various social media sites or travel sites (100% of the negative reviews/feedback, but none of the positive reviews/feedback except for those on GSS and TripAdvisor).<br> Reviews and communicates best practices implemented in other hotels within the brand, follow-up on implementation at the property when relevant.<br> Responsible for implementation and application of Local Measure along with e-commerce or marketing team.</p> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree in hospitality or related areas</li> <li>Strong user knowledge of Microsoft Outlook and Microsoft Office tools</li> <li>Relevant work experience with internationally reputed hotel chains is preferred</li> <li>Strong background in hotel operations or service industry (in a client facing role); (2-5 years)</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Strong interpersonal and problem solving abilities</li> <li>Fluency in English, additional languages are a plus</li> </ul></p><p></p>

<div class="cc-row" > <div class="cc-row__content cc-columns-count-1" > <div class="cc-column cc-column--default" > <div class="cc-column__content" > <div class="component-styling-wrapper-0" > <div class="job-details__section" > <div class="job-details__description-content basic-formatter" > <p ><span ><span >What we are looking for</span></span></p> <p ><span >Experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels) with additional experience working in a coordination role in not only a humanitarian but a development setting is preferred.&nbsp;</span></p> <p >&nbsp;</p> <p ><span >Proven high profile management and strong advocacy experience in conflict-affected countries in humanitarian context.</span></p> <p >&nbsp;</p> <p ><span >Knowledge of the Jordan context or previous experience working in the region is required with experience in administration and coordination of coalition or secretariat functions an asset.</span></p> <p >&nbsp;</p> <p ><span >Fluency in English, both written and verbal, with strong writing and editing skills. Knowledge of Arabic is an added value.</span></p> <p >&nbsp;</p> <p ><span ><span >What you will do</span></span></p> <p ><span >The Jordan INGO Forum Director is overall responsible for facilitating, leading and quality management of the work of the INGO Forum ensuring it remains relevant to the needs of its members and is appropriate to the context.</span></p> <p >&nbsp;</p> <p ><span >The INGO Forum Director will have purview of INGO engagement across JIF and engage predominantly at the high-level elevating operational concerns in strategic decision-making mechanisms and processes and also engaging in regional and global platforms to raise the profile of the JIF context.</span></p> <p >&nbsp;</p> <p ><span >The following is a brief description of the role:</span></p> <ul > <li class="ortl-align-justify" > <p ><span >Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</span></p> </li> <li > <p ><span ><span >Strategic Coordination and Representation - E</span>nsure transparent coordination mechanisms and regular information sharing between INGOs and other stakeholders. Enable INGOs to coordinate at strategic and operational level in Jordan by facilitating high quality, regular meetings of Country Directors, thematic working groups.</span></p> </li> <li class="ortl-align-justify" > <p ><span >Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</span></p> </li> <li class="ortl-align-justify" > <p ><span >High level representation of INGO interests in external meetings and planning efforts nationally and globally; and strategically guide and encourage common advocacy and policy engagement.&nbsp;</span></p> </li> <li class="ortl-align-justify" > <p ><span >Proactive agenda setting; facilitating a space for INGO-INGO collaboration and with other stakeholders; enabling sharing of information and analysis for effective decision-making.</span></p> </li> <li ><span >Oversees the development, review and implementation of JIF Advocacy Strategy in close collaboration with the JIF Advocacy Working Group, while mobilizing and leveraging support from member organizations.</span></li> <li class="ortl-align-justify" > <p ><span >Responsible for the budgeting, budget management and accountability with the support of NRC’s finance and grants teams.</span></p> </li> <li class="ortl-align-justify" > <p ><span >Able to appreciate political necessity and delicate policy issues in humanitarian, development, and peacebuilding work and the application of principles to programming.</span></p> </li> <li ><span >Acting as focal point for information/experience sharing with and among NGOs on relevant issues including managing NGO Forum and INGO membership, contact lists and mailing lists</span></li> <li class="ortl-align-justify" > <p ><span >Manages the Secretariat staff and consultants. Ensure responsiveness to staff, ready to support them as needed, an advocate for staff well-being.</span></p> </li> <li class="ortl-align-justify" > <p ><span >Ensures the development of and compliance with procedures for the Forum and ensure compliance with and adherence to JIF approved policies and procedures and to and donor policies, guidance, and procedures.</span></p> </li> </ul> <p ><span >•<span >&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span>Fundraise for the JIF, in coordination with the SC, to ensure sufficient funds to maintain operations of the Forum.</span></p> <p >&nbsp;</p> <p ><span ><span >What you will bring</span></span></p> <ul > <li class="ortl-align-justify" > <p ><span >Undergraduate/postgraduate qualifications in international relations, political science, development or other relevant field.</span></p> </li> <li class="ortl-align-justify" > <p ><span >5+ years of experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels). Additional experience working in a coordination role in not only a humanitarian but a development setting is preferred.&nbsp;</span></p> </li> <li class="ortl-align-justify" > <p ><span >Proven high profile management, coordination and strong advocacy experience in conflict-affected countries in humanitarian context.</span></p> </li> <li class="ortl-align-justify" > <p ><span >Demonstrated communication, leadership skills, interpersonal and negotiation/diplomatic skills.</span></p> </li> <li class="ortl-align-justify" > <p ><span >Documented skills in developing proposals, budgets and reports and familiarity with alternative funding modalities.</span></p> </li> <li class="ortl-align-justify" > <p ><span >Knowledge of international humanitarian law and humanitarian reform is a plus, and demonstrated knowledge of humanitarian architecture, the UN system, and development coordination and familiarity with HDP Nexus contexts, Durable Solutions, and Localization.</span></p> </li> <li class="ortl-align-justify" > <p ><span >Strong understanding of protection and conflict sensitivity.&nbsp;</span></p> </li> <li class="ortl-align-justify" > <p ><span >Understanding of internal NRC operational and administrative system is an asset.</span></p> </li> </ul> <p ><span >Please download </span><a href="https://norwegianrefugeecouncil.sharepoint.com/:w:/s/JDsforNRCPeople/IQDs7WgC4o5IT7RgnYhVmCs9AcZgaRxs9vzqxg1wvX8q3lo?e=v3nHbT" rel="noopener noreferrer" ><span >the detailed job description</span></a><span > to learn more about the position.</span></p> <p ><span ><span >What we offer</span></span></p> <ul > <li ><span >Duty station: Amman, Jordan.</span></li> <li ><span >Duration of contract: 6 months with possibility for extension.</span></li> <li ><span >Travel: Up to 10%.</span></li> <li ><span >Salary/benefits: Grade 11 on NRC's grading structure. &nbsp;</span></li> <li ><span >NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></li> <li ><span >We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></li> </ul> <p ><a href="https://www.nrc.no/career/what-we-offer/" rel="noopener noreferrer" ><span >Find out more about the benefits of working for NRC</span></a></p> <p ><span >Important information about the application process</span></p> <ul > <li ><span >We invite applications from all qualified candidates matching the profile.&nbsp;</span></li> <li ><span >Please ensure you attach copies of your academic and professional certificates.&nbsp;</span></li> <li ><span >To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</span></li> <li ><span >When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></li> <li ><span >Submit your application and CV in English, taking care to attach your latest CV.</span></li> <li ><span >Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></li> <li ><span >Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.</span></li> </ul> <p ><span ><span >Why NRC?</span></span></p> <p ><span >The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></p> <p ><a href="https://vimeo.com/736782633" rel="noopener noreferrer" ><span >Watch this short video</span></a><span > to see NRC in action.</span></p> <p ><span >We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></p> <ul > <li ><span >do demanding and professional work, often in challenging contexts</span></li> <li ><span >join a work culture that empowers every employee to share ideas and take responsibility</span></li> <li ><span >be part of a welcoming and supportive community committed to human dignity</span></li> </ul> <p ><a href="https://www.nrc.no/" rel="noopener noreferrer" ><span >Learn more about NRC</span></a></p> <p ><a href="https://www.nrc.no/countries/middle-east/jordan" rel="noopener noreferrer" ><span >Learn more about NRC Jordan</span></a></p> <p ><a href="https://jordaningoforum.org/" rel="noopener noreferrer" ><span >Learn more about the Jordan INGO Forum</span></a></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Overview </b>Our client is seeking an experienced Commercial Director to lead the commercial strategy and retail operations for a leading fashion retail business. The successful candidate will be responsible for driving revenue growth, optimizing merchandising and inventory performance, enhancing customer experience, and leading business expansion while ensuring operational excellence across multiple retail locations. Key Responsibilities <br> Develop and execute the overall commercial strategy to achieve sustainable sales growth across all retail stores. <br> Monitor and improve key retail KPIs, including Sales, ATV, UPT, Conversion Rate, Footfall, Capture Rate, and Customer Satisfaction. <br> Lead merchandise planning, buying strategy, inventory management, and Open-to-Buy (OTB) planning. <br> Optimize stock allocation, replenishment, and sell-through performance to maximize profitability and minimize excess inventory. <br> Develop and implement commercial marketing initiatives, CRM programs, and customer loyalty strategies. <br> Ensure consistent brand standards, visual merchandising, and operational excellence across all retail locations. <br> Lead, coach, and develop commercial and retail teams while fostering a high-performance culture. <br> Drive continuous improvement of the customer journey and customer experience across all stores. <br> Evaluate market opportunities and lead retail expansion initiatives, including new store openings. <br> Prepare executive reports and present commercial performance and strategic recommendations to senior management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements <br> Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field. <br> Jordanian nationality with proven GCC experience is required. <br> Minimum 10 years of experience in fashion or lifestyle retail, including at least 5 years in a senior commercial leadership role . <br> Strong expertise in commercial management, merchandising, buying, retail operations, and inventory planning. <br> Proven experience managing multi-store retail operations and delivering sales growth and profitability. <br> Strong understanding of retail KPIs, customer experience, and commercial performance management. <br> Excellent leadership, strategic planning, analytical, and communication skills. <br> Experience with ERP systems and retail management software. <br> Fluency in both Arabic and English.</p><p></p></section>