Embedded Systems Engineer Jobs in Jordan
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Senior Accountant performs professional accounting work involving compilation, consolidation, and analysis of financial data. May include any or all of the following: ledgers and preparation of journal entries, fixed asset or inventory accounting, preparation of trial balance or financial statements, cost accounting, bank account reconciliation. Provides daily financial oversight to ensure that the financial records are complete, accurate and comply with generally accepted accounting principles and policies. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Perform general or cost accounting activities requiring some insight and depth of understanding.</p><br> <p>Apply accounting techniques and standard practices to the classification and recording of financial transactions.</p><br> <p>Ensure proper handling of financial transactions and transactions approvals within designated limits Assists immediate superior in the preparation of MIS reports, budgets, and forecasts.</p><br> <p>Prepare, examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards. Ensures the accuracy of data contained on all Financial Reports, and that information is clear and concise. Ensures proficient use of delegated software.</p><br> <p>Analyze business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice. </p><br>
<p>Ensure that records and analysis reflects the true and accurate measure of the business as presented in the graphs and are available on a real-time basis.</p><br>
<p>Establish tables of accounts, and recorded all entries to its proper accounts. Ensures that all entries are recorded to their assigned account numbers. </p><br>
<p>Ensures that data is fluid and provides information as required.</p><br> <p>Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs. Ensures that analysis reflects true and accurate data of actual costs VS budgeted costs.</p><br> <p>Develop, implement, modify, and document recordkeeping and accounting systems, making use of current computer technology. Ensures proficient use of assigned program aiming at real-time availability of financial reports.</p><br> <p>Perform internal audits of accounts payable, payroll distribution, fixed assets, and cash. May make correcting journal entries in assigned areas. </p><br>
<p>Ensures accuracy of audits undertaken. Ensures accuracy in correcting journal entries.</p><br> <p>Appraise, evaluate, and conduct inventory of real property and equipment, recording information such as the property's description, value, and location. Ensures accuracy of data presented in an inventory, and that property and equipment are all accounted for within the inventory.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Excellent knowledge of Financial Processes. Knowledgeable in the latest accounting tools / software. Knowledgeable of Generally Accepted Accounting Principles (GAAP) and practices.</p><br>
<p>Sound understanding of the month end process.</p><br>
<p>Knowledge of the financial markets and banking. Knowledge of the analysis and reporting of financial data In-depth and demonstrable experience in financial management and accounting.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>Accounting Methods L3<br>Financial Leadership L3<br>Financial Reporting L3<br>Payroll & Benefits Administration L3<br>Reconciliation L3<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Accounts and Finance<br>Professional Qualification in Certified Public Accountant (CPA) or Association of Chartered Certified Accountants (ACCA)<br><br><br><br>
</div>
<p><br></p><p><b>Job Summary</b></p><p>To lead the company's relationships with government entities, regulatory authorities, strategic partners, local communities, and key external stakeholders. The role is responsible for facilitating regulatory compliance, strengthening institutional relationships, supporting corporate initiatives, and representing the company before public and private sector organizations</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>Government Relations</p><ul><li>Develop and maintain strong relationships with ministries, government agencies, municipalities, and regulatory authorities.</li><li>Represent the company in meetings with governmental and semi-governmental organizations.</li><li>Follow up on permits, approvals, licenses, and regulatory requirements.</li><li>Monitor legislative and regulatory developments affecting the business.</li><li>Coordinate official correspondence with government institutions.</li></ul><p>Stakeholder Management</p><ul><li>Develop and implement stakeholder engagement strategies.</li><li>Build long-term relationships with strategic partners and industry associations.</li><li>Coordinate with local communities and external stakeholders regarding company initiatives.</li><li>Manage communication with key customers, investors, consultants, and contractors.</li><li>Handle stakeholder issues and ensure timely resolution.</li></ul><p>Corporate Representation</p><ul><li>Represent the company at official events, conferences, and industry forums.</li><li>Organize executive meetings with government officials and strategic partners.</li><li>Prepare executive briefing notes and stakeholder reports.</li><li>Support executive management in high-level meetings and negotiations.</li></ul><p>Strategic Coordination</p><ul><li>Coordinate with Legal, Operations, Engineering, Commercial, Finance, and HSE departments on stakeholder-related matters.</li><li>Support business development initiatives requiring government engagement.</li><li>Assist in securing approvals for new projects and strategic investments.</li><li>Participate in corporate social responsibility (CSR) and sustainability initiatives.</li></ul><p>Reporting & Compliance</p><ul><li>Prepare stakeholder mapping and engagement reports.</li><li>Maintain records of government communications and official correspondence.</li><li>Monitor compliance with governmental obligations.</li><li>Track action items and follow up with internal departments.</li></ul><p><strong>Desired Candidate Profile</strong></p>Qualifications<br>• Bachelor's degree in Business Administration, Public Administration, Political Science, Law, Engineering, International Relations, or a related discipline.<br>• Master's degree is an advantage.<br>Experience<br>• 8 12 years of experience in:<br>• Government Relations<br>• Public Affairs<br>• Corporate Affairs<br>• Stakeholder Management<br>• External Relations<br>• Business Development with government engagement<br>• Experience within one or more of the following sectors is highly preferred:<br>• Energy<br>• Natural Gas<br>• Oil & Gas<br>• Utilities<br>• Infrastructure<br>• Industrial Projects<br>• Public-Private Partnerships (PPP)<br>Technical Skills<br>• Government protocol and public-sector engagement.<br>• Stakeholder engagement planning.<br>• Regulatory compliance and permit processes.<br>• Strategic communication.<br>• Report writing and executive presentations.<br>• Contract and regulatory document review.<br>• Microsoft Office (Excel, Word, PowerPoint).<br>• CRM or stakeholder management systems are an advantage.<br>Core Competencies<br>• Excellent relationship-building and networking skills.<br>• Strong negotiation and influencing abilities.<br>• Outstanding verbal and written communication in Arabic and English.<br>• High level of diplomacy and professionalism.<br>• Strategic thinking and problem-solving.<br>• Strong organizational and project coordination skills.<br>• Ability to manage multiple stakeholders with competing priorities.<br>• High degree of integrity and confidentiality.<br>Preferred Qualifications<br>• Existing network with:<br>• Jordanian ministries and governmental institutions.<br>• Regulatory authorities.<br>• Municipalities.<br>• Public utilities.<br>• Energy sector stakeholders.<br>• Industrial companies.<br>• Chambers of Industry and Commerce.<br>• International organizations and development agencies.<br>• Experience in:<br>• Government approvals and licensing.<br>• Corporate communications.<br>• Crisis and issue management.<br>• Community engagement.<br>• CSR programs.<br>• Executive-level stakeholder management.<br>Key Performance Indicators (KPIs)<br>• Timely completion of government approvals and permits.<br>• Stakeholder satisfaction and relationship effectiveness.<br>• Resolution time for stakeholder issues.<br>• Compliance with regulatory requirements.<br>• Number of successful strategic partnerships established.<br>• Timeliness and quality of executive and stakeholder reports.<br>• Effectiveness of government engagement initiatives.<br>• Contribution to business development and strategic projects.
<p><h4>Position summary</h4>
<p>Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Visually inspect tools, equipment, or machines.</p>
<p>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: Technical, trade, or vocational school degree.</li>
<li>Related work experience: At least 2 years of related work experience.</li>
<li>Supervisory experience: At least 2 years of supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Us:</b></p><p>Angstrom is a Medical Billing and Revenue Cycle Management (RCM) company based in Amman, Jordan, delivering exceptional services to healthcare providers across the U.S. Our culture is built on integrity, ownership, teamwork, continuous learning, and excellence, empowering every team member. Together, we strive to build lasting partnerships with our clients while investing in our team’s growth and success, creating rewarding career opportunities within our community. </p><p> </p><p><b>Job Summary:</b></p><p>We are seeking a detail-oriented and highly organized professional to join our growing U.S. Medical Billing operations team in Amman, Jordan. In this role, you will receive training to manage and ensure healthcare providers are properly credentialed and enrolled with commercial and government insurance plans, helping to support uninterrupted patient care and timely reimbursement. The ideal candidate is proactive, possesses an exceptional eye for detail, is committed to accuracy, and thrives in a fast-paced environment. If you have a learning mindset, a can-do attitude, and are eager to invest in your professional growth and success, we’d love to have you on our team! </p><p><br></p><p><b>Key Responsibilities:</b></p><ul><li>Provider Enrollment: Manage the full credentialing and re-credentialing process for U.S. physicians and allied healthcare providers across multiple practice groups.</li><li>System Maintenance: Perform ongoing maintenance and attestations on platforms including CAQH, PECOS, Availity, and state Medicaid portals.</li><li>Document Verification: Collect, review, and organize essential provider credentials including state licenses, DEA certificates, malpractice insurance, board certifications.</li><li>Expiration Tracking: Proactively monitor credential expiration dates to ensure zero lapses in provider billing capabilities.</li><li>Payer Outreach: Research payer-specific requirements, conduct professional phone and email outreach to follow up on pending applications, and resolve credentialing issues directly with U.S. insurance carriers.</li><li>Payer & Roster Updates: Assist with provider group additions, terminations, and demographic updates, ensuring providers are properly linked to payer contracts.</li><li>Reporting: Build and maintain detailed credentialing logs across multiple provider groups. </li><li>Contract Management: Analyze and interpret complex U.S. payer contracts, rules, and policy guidelines, ensuring the team remains informed and aligned with active payer requirements.</li><li>Team Collaboration: Update internal billing and practice management teams by sharing network status updates and clarifying contract guidelines.</li><li>Compliance & Confidentiality: Maintain credentialing records while ensuring strict compliance with HIPAA and U.S. healthcare privacy regulations.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>U.S. native English speaker with exceptional verbal and written communication skills, strong grammar proficiency, and professional phone and email etiquette. </li><li>Basic knowledge of the U.S. healthcare system, medical insurances, or medical billing is preferred but not required—training will be provided for the right candidate.</li><li>Exceptional attention to detail, strong organizational skills, and the ability to maintain accuracy, while maintaining confidentiality (HIPAA compliance). </li><li>Strong analytical and problem-solving skills, with the ability to interpret payer policies, contracts, and credentialing guidelines. </li><li>Ability to manage multiple priorities, meet deadlines, and adapt to a fast-paced environment. </li><li>Strong interpersonal skills with a positive attitude, strong work ethic, integrity, and the initiative to take ownership and follow through on commitments.</li><li>Self-motivated with the ability to work independently while collaborating effectively in a team environment. </li><li>Proficiency in Google Workspace (Sheets, Docs, Gmail) and the ability to effectively utilize AI tools to improve productivity. </li></ul><p><br></p></div>
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<p><strong>Job Title</strong></p>
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<p><strong>OCWP Coordinator</strong></p>
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<p><strong>Job Grade</strong></p>
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<p><strong>G7 – Step 1</strong></p>
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<p><strong>Salary</strong></p>
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<p><strong>1520 JOD</strong></p>
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<p><strong>Department</strong></p>
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<p><strong>Programs</strong></p>
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<p><strong>Reports to</strong></p>
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<p><strong>Head of Programmes</strong></p>
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<p><strong>Location</strong></p>
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<p><strong>Amman</strong></p>
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<p><strong>Staff reporting to this post: </strong></p>
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<p><strong>OCW Officers </strong></p>
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<p><strong>Islamic Relief Jordan</strong><br>
Islamic Relief Jordan is a country branch of Islamic Relief Worldwide. Islamic Relief Worldwide is an internationally recognized charity, looking back on nearly 40 years of experience in humanitarian and developmental aid. It was founded in 1984 in Birmingham, UK, in response to the devastating famine in the Horn of Africa. Since then, Islamic Relief has grown into a charity that is active worldwide, putting development projects, emergency aid, and rebuilding projects into action in over 28 countries around the world.</p>
<p>Islamic Relief Jordan (IRJ) began its operations in 1997 with orphan’s sponsorship, sponsoring hundreds of orphans living in Jordan. IRJ extended its programs to seasonal projects with Ramadan and Qurbani distributions and In-Kind donations. IRJ has established strong partnership with international non-governmental organization and local one’s strengthening the overall response to the Syria crisis. At the onset of Syria humanitarian crisis in late 2011, IRJ provided emergency response to those affected by violence in Syria and has since then scaled up its capacity and operations with number of 70 staff across the country.</p>
<p><strong>Our values and commitment to safeguarding:</strong></p>
<p>Islamic Relief Jordan is fully committed to preventing, detecting, and responding to all forms of misconduct in the workplace, including but not limited to—sexual harassment, exploitation and abuse, breaches of integrity, and financial misconduct. The organization is equally committed to safeguarding and promoting the rights and welfare of children, young people, adults, and rights-holders engaged through its programs and activities.</p>
<p>All staff, volunteers, and contractors are required to fully comply with Islamic Relief Jordan’s Code of Conduct. Compliance is a fundamental condition for continued employment or engagement with the organization. Islamic Relief Jordan places the highest priority on recruiting and retaining individuals who demonstrate practical adherence to the organization’s core values: <strong>Sincerity, Excellence, Compassion, Social Justice, and Custodianship</strong>.</p>
<p>The post holder is required to complete the appropriate level of mandatory safeguarding training and is fully responsible for understanding, implementing, and adhering to all relevant organizational safeguarding policies and procedures.</p>
<p>Islamic Relief Jordan is an equal opportunity employer committed to maintaining a diverse, inclusive, and respectful working environment. All qualified applicants are considered based on merit, without discrimination on the basis of age, gender, disability, ethnicity, nationality, or any other status.</p>
<p>All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. Islamic Relief Jordan also participates in the Inter-Agency Misconduct Disclosure Scheme.</p>
<p><strong>Job purpose:</strong></p>
<ul>
<li>The Orphan and Child Welfare (OCW) Coordinator is responsible for leading and managing the IRJ OCW programme to meet IRW Global OSP objectives: To support the wellbeing of sponsored children of all ages and abilities and their families, by financing and supporting programmes to give them access to education, health, nutrition, protection, and shelter, as well as sustainable livelihoods for their families. The programme should enhance the overall quality of life and well-being of sponsored families and their children.</li>
</ul>
<p><strong>Technical Level </strong><strong>(Only key points to be mentioned rather than activities) </strong></p>
<ul>
<li>Implementation of programme activities as per IRW OSP Manual and OCW Policy, within budget and scope.</li>
<li>Design and implement IRJ strategy to implementation of global programme that includes a holistic approach to the well-being of children in Jordan.</li>
<li>Ensuring that the OCWP in Jordan is implemented in line with IRW CP, Safeguarding and Complaints and Feedback Mechanism Policies, including assessing compliance and taking appropriate measures.</li>
<li>Establishing and maintaining referral channels for the OSP that are disseminated to families in Jordan in collaboration with technical colleagues (health, education, livelihoods, safeguarding, CP etc.)</li>
<li>In line with IRJ business plan and in coordination with HoP, lead on identifying complementary-to-OSP interventions that support the achievement of OSP objectives, and draft project proposals and CNs to secure funding.</li>
<li>Support advocacy interventions which aim to ensure women and children are more aware about their social and economic entitlements and able to live in an environment in which their rights are protected.</li>
</ul>
<p><strong>Operational Level </strong>(Only key points to be mentioned rather than activities.</p>
<ul>
<li>Ensure strong relationships and coordination with other IRJ, IRW and IR Partner departments to implement and further the objectives of the programme.</li>
<li>Line management of OCW Officers and supporting their development in managing their respective Assistants.</li>
<li>Building and maintaining relationships with relevant external stakeholders, including government and local NGOs and CBOs.</li>
<li>Strategically drive growth of IRJ sponsorship programming, including through new innovative measures.</li>
<li>Build and maintain a strong, productive and healthy team environment.</li>
<li>Ensure implementation of programme on-budget.</li>
</ul>
<p><strong>KEYACCOUNTABILITIES </strong><strong>(</strong>The following are the main responsibilities that the role holder will be accountable for: )</p>
<p>Technical (Elaborate the technical key results areas in detail).</p>
<ul>
<li>Design and implement effective monitoring system programme activities as per IRW OSP Manual and OCW Policy, within budget and scope.</li>
<li>Design annual ODS budgets to meet department needs, and monitor spending and implementation to ensure on-budget delivery, highlighting potential under/over-spends timely and acting accordingly.</li>
<li>Design and implement annual plans that aim to further grow and develop the OSP. Plans should be aligned to IRW global objectives and reflective of country context.</li>
<li>Responsible for development of efficient referral mechanism by bridging the gap between sponsored families / communities and service providers. </li>
<li>Proactively identify and secure opportunities for interventions to complement the OSP through avenues, including through issuing assessments and analysing Al Yateem data.</li>
<li>Closely work with HoP in designing, drafting concept notes, project proposal and budgets for complementary-to-OSP interventions.</li>
<li>Ensure timely disbursement, monitoring and reporting of 1-2-1 Sponsorship Cash Assistance.</li>
<li>Develop and deliver progress reports, proposals, documentation and presentations to various audiences.</li>
<li>Actively monitor and address risks to the OSP.</li>
<li>Operational (Elaborate the operational key results areas in detail).</li>
<li>Ensure effective and complaint management of the IR USA funded Complementary Funds Project</li>
<li>Design, implement and lead on capacity building plans and initiatives for the OCWP team</li>
<li>Embed practices within OCWP to ensure awareness amongst targeted HHs of safeguarding, CP and complaints and feedback policies.</li>
<li>Implement initiatives that raise awareness amongst groups on child and women’s rights and protection issues.</li>
<li>Lead on planning and execution of IR Partner visits to project areas.</li>
<li>Design internal and external referral mechanism to support access of families to services to meet varying needs.</li>
<li>Ensure staff have adequate understanding of child protection and safeguarding, and program activities are delivered to highest CP and safeguarding standards, including through training of staff.</li>
<li>To represent IRJ in meetings with government and other NGOs whenever needed.</li>
<li>Close coordination and building of relationships with other IRJ departments to ensure quality and timely delivery of programme.</li>
<li>Ensure accurate and complaint record-keeping is in place, in coordination with MEAL and Complaints Focal Point.</li>
<li>Embed IR zero tolerance policy towards bribery and corruption throughout the programme</li>
<li>In depth understanding of IR values and their demonstration in the field while working with communities.</li>
<li>Ensure focus on marginalised groups and adaptation of intervention as appropriate to meet their needs.</li>
<li>Participation and facilitation in implementation of IR seasonal programmes, emergency response and other interventions that are not implemented by OSP, but target sponsored orphans and their families, as and when required.</li>
</ul>
<p><strong>PERSON SPECIFICATION</strong></p>
<p>It is essential that the post holder shows a good understanding and sympathy with Islamic values and principles as well as commitment to Islamic Relief Worldwide vision, mission and core values.</p>
<p><strong>Education:</strong></p>
<p>Bachelor’s or Master’s Degree preferably in Social Sciences</p>
<p> </p>
<p><strong>Experience:</strong></p>
<ul>
<li>5 years’ Minimum experience of similar role in an NGO</li>
<li>Proven experience in monitoring and evaluation of programmes</li>
<li>Demonstrable team management skills, and able to create a productive team environment.</li>
<li>Ability to analyse difficult and complex situations and develop solutions to address these.</li>
<li>Demonstratable ability to effectively develop project plans and budgets and ensure timely delivery of results.</li>
</ul>
<p> </p>
<p><strong>Computer Skills:</strong></p>
<p>MS Office, Outlook, Enterprise Resource Planning (ERP) systems familiarity</p>
<p> </p>
<p> </p>
<p><strong>Key Personal Qualities:</strong></p>
<ul>
<li>Strong emotional intelligence and resilience, and able to maintain self-control in difficult situations.</li>
<li>Strong leadership and decision-making skills</li>
<li>Good communication skills in Arabic as well as English language which delivers information with clarity in a wide range of situations.</li>
<li>Has a positive nature and able to overcome issues that create hindrance in achievement of entrusted goals /objectives.</li>
<li>Has a learning attitude and a continuous improvement philosophy.</li>
<li>Strong diplomatic and conflict resolution skills.</li>
<li>Innovative and strategic approaches to work.</li>
<li>Excellent organizational and problem-solving skills.</li>
</ul>
<p> </p>
<p><strong>Value Added Skills</strong> (Please mention training / skills which can add value if the candidate is already equipped with):</p>
<ul>
<li>Experience in implementing CP and safeguarding activities</li>
<li>Knowledge on child and women rights issues</li>
<li>Experience in implementation of distributions and cash programming activities</li>
<li>Networking, relationship-building and influencing skills</li>
</ul>
<p> </p>
<p><strong>Languages:</strong></p>
<ul>
<li>Very good in spoken and written English.</li>
<li>Fluency in spoken and written Arabic</li>
</ul>
<p> </p>
<p> </p>
<p> </p>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. </span><span >In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions </span><span >into action — helping people triumph over adversity and build stronger communities from within. </span><span >Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team (Program / Department Summary)</span></p>
<p ><span >Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p>
<p > </p>
<p ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p>
<p > </p>
<p ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >The Research and Learning Coordinator will support the Research and Learning Lead, overseeing the creation and execution of formative research and market analysis efforts, and streamlining research activities to bolster Jordan's MSEs and HBBs, optimizing research efficiency, and catalyzing collaborative knowledge sharing among stakeholders. Charged with identifying key trends and sector-specific alignments, the coordinator supports the Research and Learning Lead in facilitating evidence-based decision-making that shapes impactful interventions within the scope of Iqlaa. </span></p>
<p > </p>
<p ><span >S/he will coordinate with project partners to facilitate their contribution to Iqlaa's research activities. S/he will contribute to the vetting of subcontractors, supervise their work, coordinate with market actors and stakeholders to ensure their participation in and their feedback on Iqlaa's research activities, and ensure that the know-how is being transferred to them with regards to conducting effective research that feeds into proper decision making. </span></p>
<p > </p>
<p ><span >The position combines strategic research coordination with dynamic support for the MSE geo-mapping, and research dissemination tools that will support the advancement and the development of the micro and small enterprises (MSEs) in Jordan. </span></p>
<p > </p>
<p ><span >The role involves supporting and executing evidence-based research initiatives to generate effective tools and insights, that will support effective research dissemination for Iqlaa main findings addressed to relevant stakeholders. By synthesizing research findings into accessible formats and ensuring alignment across partners, the candidate will play a key role in informing policy reform, driving advocacy efforts, and creating a responsive ecosystem that supports the growth, resilience, and sustainability of MSEs and home-based businesses.</span></p>
<p > </p>
<p ><span >Essential Responsibilities </span></p>
<p ><em ><u >Research</u></em></p>
<p ><span >• Support research project implementation and ensure quality and timeliness of research project activities, outputs, and reports. </span></p>
<p ><span >• Facilitate an inclusive process with project partners as well as MSEs. This includes planning and co-leading specific workshops and events, as well as day-to-day correspondence and check-ins. </span></p>
<p ><span >• Collaborate with research partners as directed by the Research and Learning Lead to ensure the delivery of high-quality products for Mercy Corps and Partners. </span></p>
<p ><span >• Supporting procurement processes to bring on board local research firms for research activities. </span></p>
<p ><span >• Manage field teams to ensure the timeliness and quality of the fieldwork, including providing oversight/quality assurance of primary data collection as requested.</span></p>
<p > </p>
<p ><em ><u >Collaboration, Learning, and Adaptation (CLA)</u></em></p>
<p ><span >• Support the implementation of Iqlaa’s research and learning plan with the guidance of the PQL Director and CLA Manager </span></p>
<p ><span >• Support the Research and Learning Lead in research findings interpretation, dissemination, and application within and outside the Activity. </span></p>
<p ><span >• Collaborate with the Inclusion Lead to ensure that research processes and approaches are gender sensitive. Ensure data collection tools and data collection teams are inclusive.</span></p>
<p > </p>
<p ><em ><u >Research Communication, Reporting, and Dissemination</u></em></p>
<p ><span >• Support in drafting research reports and soliciting and incorporating input from review team members within Mercy Corps and Partners </span></p>
<p ><span >• Contribute to research briefs and/or other accessible summaries of studies. </span></p>
<p ><span >• Support dissemination and uptake of research results among target audiences, including through organizing events and presentations. </span></p>
<p ><span >• Support with donor reporting related to research activities in Iqlaa. </span></p>
<p ><span >• Work with the PPD Manager and the Research and Learning Lead on Result 1 activities and outcomes</span></p>
<p > </p>
<p > </p>
<p ><span >Supervisory Responsibility</span></p>
<p ><span >None.</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To: </span><span >Research and Learning Team Lead</span></p>
<p ><span >Works Directly With: </span><span >Primarily with the Research and Learning Team, Iqlaa’s higher management (COP-DCOPs), Iqlaa’s Mercy Corps components, and partners. </span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >• Master's degree in a quantitative field with experience in statistics or quantitative analysis (e.g. computer science, applied mathematics, statistics, economics) or a bachelor’s degree in international relations, Political Science, Economics, or Business Administration. </span></p>
<p ><span >• If the applicant has an undergraduate degree, at least 3 years of relevant experience is required. If the applicant has a master’s degree, at least 2 years of relevant experience is needed. A broad range of quantitative and qualitative research methods, design, and analysis is needed. Previous experience in an economic development project is preferred. </span></p>
<p ><span >• Minimum experience of 5-7 years in the core activities with clear evidence on competencies and relevant experience.</span></p>
<p ><span >• Experience managing or working closely with internal and external research partnerships required. </span></p>
<p ><span >• Demonstrated skills with quantitative and qualitative research methodologies required. Significant experience with different study designs and processes, for example, randomized control trials, and sampling strategies. </span></p>
<p ><span >• Demonstrated ability to communicate research findings, both visually and in writing </span></p>
<p ><span >• Strong analytical skills and the ability to effectively gather and summarize large amounts of information from various sources. </span></p>
<p ><span >• Extremely strong writing skills, including experience generating substantive written products (e.g. long-form reports, policy briefs, syntheses, etc.) and excellent verbal communication skills. </span></p>
<p ><span >• Fluent in spoken and written Arabic and English.</span></p>
<p > </p>
<p ><span >Success Factors </span></p>
<p ><span >The ideal candidate will bring a genuine enthusiasm for research and a dedicated approach to driving progress in economic development through thoughtful analysis. Exceptional organizational skills and the ability to efficiently juggle diverse tasks are essential for delivering high-quality research promptly. </span></p>
<p > </p>
<p ><span >Strong communication abilities are fundamental, given the role's need for close collaboration with a variety of partners and teams. The skill to distill and share complex research in a clear, practical format is key. Inclusivity and cultural sensitivity are also crucial, ensuring that all research is respectful and representative. </span></p>
<p > </p>
<p ><span >Adaptability and continuous learning are valued for keeping pace with the dynamic nature of the project and embracing new research methods. As responsibilities grow, leadership will become essential for steering team members and partners toward research excellence. A proactive stance in problem-solving, along with the capacity for innovation, will distinguish a Research Coordinator who significantly advances Iqlaa's mission. </span></p>
<p > </p>
<p ><span >An analytical mindset and strategic thinking, combined with the talent to craft compelling stories from data, will enhance the Research Coordinator's contributions to Iqlaa. Moreover, a strong sense of responsibility towards participants and stakeholders will define their role as a respected and principled member of the research team.</span></p>
<p > </p>
<p ><span >Competencies</span></p>
<p ><span >• Demonstrated ability to lead and communicate effectively with team members of varied work styles, follow procedures, and meet deadlines. </span></p>
<p ><span >• Demonstrated flexibility and creativity in planning and problem-solving. </span></p>
<p ><span >• Ability to constructively engage in and bridge academic and practitioner discussions. </span></p>
<p ><span >• Versatile multi-tasker with the proven ability to organize and prioritize many urgent tasks. </span></p>
<p ><span >• Proven ability to take initiative and be accountable for results. </span></p>
<p ><span >• Ability to understand the larger picture while remaining focused on the details. </span></p>
<p ><span >• Even temperament and a good sense of humor are appreciated.</span></p>
<p ><span >• Flexibility to adapt to changing conditions and requirements.</span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan or other Middle East Mercy Corps locations and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p > </p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق</span><span > </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p > </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Receptionist</p><br><p>Are you passionate about delivering exceptional service and creating memorable experiences for guests? Join our team at ibis Hotel Amman as a Front Desk Reception Agent, where you will be at the forefront of our guest experience.</p><br><p><strong>Job Duties Include</strong><strong>:</strong></p><br><p>Reporting to the Front Desk Manager, responsibilities and essential job functions include, but are not limited to, the following:</p><br><ul><li>Consistently offer professional, friendly and engaging service</li><li>Greet, check-in/check-out and settle guest accounts while ensuring all service standards are followed</li><li>Document all guest requests, complaints or issues immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction</li><li>Assist guests regarding hotel facilities in an informative and helpful way</li><li>Respond to each Guest who approaches the Reception Desk</li><li>Drive rate through up-selling room brands</li><li>Follow departmental and hotel policies, procedures, service and safety standards</li><li>Other duties as assigned</li></ul><p>What’s in it for you:<br>Employee discounted rates in Accor worldwide<br>Learning programs through our Academies<br>Opportunity to develop your talent and grow within your property and across the world!<br>What you will be doing:<br>Greet, check-in, respond to requests and settle accounts while providing exceptional service<br>Take initiative to add a personalized experience<br>Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling</p><br><br>Qualifications<br><br><p>Your experience and skills include:</p><br><ul><li>Ability and willingness to work a variety of shift work, including evenings/weekends/early morning/overnights</li><li>Previous experience in Front Desk or customer service an asset</li><li>Previous Property Management System (PMS) experience an asset</li><li>Proficient in the English language (verbal & written), second language an asset</li><li>Must display strong communication, analytical, organizational and administrative skills to be able to deal with multiple priorities simultaneously</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible & reliable</li><li>Ability to work well under pressure in a fast paced environment</li><li>Ability to work cohesively with fellow colleagues as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li></ul><br>Additional Information<br><br><p>Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Receptionist</p><br><p>Are you passionate about delivering exceptional service and creating memorable experiences for guests? Join our team at ibis Hotel Amman as a Front Desk Reception Agent, where you will be at the forefront of our guest experience.</p><br><p><strong>Job Duties Include</strong><strong>:</strong></p><br><p>Reporting to the Front Desk Manager, responsibilities and essential job functions include, but are not limited to, the following:</p><br><ul><li>Consistently offer professional, friendly and engaging service</li><li>Greet, check-in/check-out and settle guest accounts while ensuring all service standards are followed</li><li>Document all guest requests, complaints or issues immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction</li><li>Assist guests regarding hotel facilities in an informative and helpful way</li><li>Respond to each Guest who approaches the Reception Desk</li><li>Drive rate through up-selling room brands</li><li>Follow departmental and hotel policies, procedures, service and safety standards</li><li>Other duties as assigned</li></ul><p>What’s in it for you:<br>Employee discounted rates in Accor worldwide<br>Learning programs through our Academies<br>Opportunity to develop your talent and grow within your property and across the world!<br>What you will be doing:<br>Greet, check-in, respond to requests and settle accounts while providing exceptional service<br>Take initiative to add a personalized experience<br>Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling</p><br><br>Qualifications<br><br><p>Your experience and skills include:</p><br><ul><li>Ability and willingness to work a variety of shift work, including evenings/weekends/early morning/overnights</li><li>Previous experience in Front Desk or customer service an asset</li><li>Previous Property Management System (PMS) experience an asset</li><li>Proficient in the English language (verbal & written), second language an asset</li><li>Must display strong communication, analytical, organizational and administrative skills to be able to deal with multiple priorities simultaneously</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible & reliable</li><li>Ability to work well under pressure in a fast paced environment</li><li>Ability to work cohesively with fellow colleagues as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li></ul><br>Additional Information<br><br><p>Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<p> <strong>ASSISTANT FRONT OFFICE MANAGER</strong> </p> <p>Cloud 7 Residence<strong> </strong>Ayla AQABA</p> <p> </p> <p> <strong>ABOUT KERTEN HOSPITALITY</strong> </p> <p> Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.</p> <p> </p> <p> Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of <strong>Connection, Curation, Innovation, and Leading the Way</strong>.</p> <p> </p> <p> <strong>ABOUT THE PROPERTY</strong> </p> <p> Cloud 7 Residence Aqaba is a vibrant, lifestyle-driven waterfront destination set within the heart of Ayla Marina Village, designed for the next generation of travelers seeking space, comfort, and connection. The property features 75 fully serviced residences, ranging from one to four bedrooms and a luxurious presidential villa, combining Asian and Mediterranean-inspired interiors with modern, fully equipped living spaces. Surrounded by a dynamic ecosystem of dining, retail, and leisure, guests enjoy direct access to a wide range of experiences including beach clubs, water sports, golf courses, and adventure parks. Set along a stunning turquoise lagoon on the Red Sea, the destination blends residential comfort with a lively community atmosphere, offering private terraces, marina views, and a seamless mix of relaxation and activity.</p> <p> <strong>Location:</strong> Located in Aqaba, Jordan s only coastal city on the Red Sea, Cloud7 Residence Ayla Aqaba sits within the prestigious Ayla Oasis development, just 3.1 km from the city center and only 150 meters from the beach. The destination offers easy access to iconic attractions such as Petra (2 hours away) and Wadi Rum (50 minutes away), while King Hussein International Airport is just 8 km from the property, ensuring convenient connectivity for both regional and international travelers.</p> <p> </p> <strong>ABOUT THE ROLE</strong> KEY RESPONSIBILITIES <p> Support the Front Office Manager in overseeing daily front office operations, including reception, reservations, and guest relations.</p> <p> Supervise front office team during shifts, ensuring smooth operations and high service standards.</p> <p> Ensure efficient check-in and check-out processes, accurate billing, and proper handling of guest accounts.</p> <p> Handle guest requests, feedback, and complaints professionally, ensuring guest satisfaction.</p> <p> Coordinate with Housekeeping and other departments to ensure seamless guest experience.</p> <p> Monitor daily operations, occupancy, and reports, escalating issues when necessary.</p> <p> Support training and development of front office team members.</p><p><strong>Desired Candidate Profile</strong></p><ul> <li> <p>Bachelor's degree in Hospitality Management or a related field preferred.</p> </li> <li> <p>3 5 years of experience in front office operations, including supervisory experience.</p> </li> <li> <p>Good knowledge of PMS systems (Opera, Fidelio, or similar).</p> </li> <li> <p>Strong customer service and problem-solving skills.</p> </li> <li> <p>Excellent communication and interpersonal skills.</p> </li> <li> <p>Ability to lead and support a team in a fast-paced environment.</p> </li> <li> <p>Strong organizational and multitasking abilities.</p> </li> <li> <p>Professional, detail-oriented, and guest-focused approach.</p> </li> <li> <p>Fluent in English; Arabic is an advantage.</p> </li> </ul>
<p><h4>Position summary</h4>
<p>Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: Technical, trade, or vocational school degree.</li>
<li>Related work experience: At least 2 years of related work experience.</li>
<li>Supervisory experience: At least 2 years of supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Property Operations and Guest Relations Needs<br>• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.<br>• Communicates any variations to the established norms to the appropriate department in a timely manner.<br>• Sends copy of MOD report to all departments on a daily basis.<br>• Strives to improve service performance.<br>• Ensures compliance with all policies, standards and procedures.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Supporting Profitability Goals<br>• Understands and complies with loss prevention policies and procedures.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Managing the Guest Experience<br>• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.<br>• Empowers employees to provide excellent customer service.<br>• Provides immediate assistance to guests as requested.<br>• Serves as a leader in displaying outstanding hospitality skills.<br>• Sets a positive example for guest relations.<br>• Responds to and handles guest problems and complaints.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Records guest issues in the guest response tracking system.<br>Assisting Human Resources Activities<br>• Participates as needed in the investigation of employee and guest accidents.<br>• Observes service behaviors of employees and providing feedback to individuals.<br>• Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Ensures employees are cross-trained to support successfully daily operations.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.<br>• Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 2 years of supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<p><h4>About Careem</h4>
<p>Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.</p>
<p>Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.</p>
<p>We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.</p>
<h4>About the role</h4>
<p>We are looking for an Account Manager to join our Food team in Jordan. This role is responsible for owning and nurturing relationships with our restaurant partners to help them grow and succeed on the Careem platform. You will play a critical role in optimizing partner performance, improving operational metrics, and driving strategic initiatives that benefit both Careem and our partners.</p>
<h4>What you'll do</h4>
<li>Portfolio ownership & daily resolution: Act as the single point of contact for restaurant partners, managing day-to-day operational issues, merchant queries, and driving high Partner NPS.</li>
<li>Revenue & order growth: Drive order volume and revenue growth for both food delivery and Dine Out segments across your assigned portfolio.</li>
<li>Monetization & marketing campaigns: Negotiate and manage Partner Visibility (PV) discounts, promotional funding, and ad revenue through Cost-Per-Click (CPC) campaigns and top-banner placements.</li>
<li>Operational & compliance management: Monitor and improve core operational KPIs, including Wait Time Ratio (WTR), cancellation rates, outlet availability, and item-level stock compliance.</li>
<li>Menu & content optimization: Optimize merchant store pages by actively managing pricing structures, high-quality images, accurate descriptions, and menu layouts to boost conversion rates.</li>
<li>Cross-functional alignment: Collaborate closely with Sales, Marketing, Operations, Supply, and Finance to execute joint growth strategies and resolve account-level blockers.</li>
<h4>What you'll need</h4>
<li>2-4 years of experience in account management, partner success, business development, or similar roles, preferably in tech, e-commerce, or F&B sectors.</li>
<li>Bachelor's degree in Business, Economics, or a related field.</li>
<li>Proven track record of managing external stakeholders and influencing decision-making.</li>
<li>Strong analytical skills with proficiency in Excel/Google Sheets and data interpretation.</li>
<li>Excellent interpersonal, communication, and negotiation skills.</li>
<li>A problem-solving mindset with a bias for action and continuous improvement.</li>
<li>Ability to work cross-functionally in a fast-paced, collaborative environment.</li>
<h4>What we’ll provide you</h4>
<p>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full-time Careem colleague, you will be able to:</p>
<li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organization dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.</span><br><span>Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.</span></p><br><p><span><strong><em>We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.</em></strong></span></p><br><br><p><strong>About the role</strong></p><br><p>We are looking for an Account Manager to join our Food team in <strong>Jordan</strong>. This role is responsible for owning and nurturing relationships with our restaurant partners to help them grow and succeed on the Careem platform. You will play a critical role in optimizing partner performance, improving operational metrics, and driving strategic initiatives that benefit both Careem and our partners.</p><br><p><strong>What you'll do</strong></p><br><ul><li>Portfolio Ownership &amp; Daily Resolution: Act as the single point of contact for restaurant partners, managing day-to-day operational issues, merchant queries, and driving high Partner NPS.</li><li>Revenue &amp; Order Growth: Drive order volume and revenue growth for both food delivery and Dine Out segments across your assigned portfolio.</li><li>Monetization &amp; Marketing Campaigns: Negotiate and manage Partner Visibility (PV) discounts, promotional funding, and ad revenue through Cost-Per-Click (CPC) campaigns and top-banner placements.</li><li>Operational &amp; Compliance Management: Monitor and improve core operational KPIs, including Wait Time Ratio (WTR), cancellation rates, outlet availability, and item-level stock compliance.</li><li>Menu &amp; Content Optimization: Optimize merchant store pages by actively managing pricing structures, high-quality images, accurate descriptions, and menu layouts to boost conversion rates.</li><li>Cross-Functional Alignment: Collaborate closely with Sales, Marketing, Operations, Supply, and Finance to execute joint growth strategies and resolve account-level blockers.</li></ul><p><strong>What you'll need</strong></p><br><ul><li>2-4 years of experience in account management, partner success, business development, or similar roles, preferably in tech, e-commerce, or F&amp;B sectors.</li><li>Bachelor's degree in Business, Economics, or a related field.</li><li>Proven track record of managing external stakeholders and influencing decision-making.<br></li><li>Strong analytical skills with proficiency in Excel/Google Sheets and data interpretation.</li><li>Excellent interpersonal, communication, and negotiation skills.</li><li>A problem-solving mindset with a bias for action and continuous improvement.</li><li>Ability to work cross-functionally in a fast-paced, collaborative environment.</li></ul><p><strong>What we’ll provide you</strong></p><br><p>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</p><br><ul><li>Work and learn from great minds by joining a community of inspiring colleagues.</li><li>Put your passion to work in a purposeful organization dedicated to creating impact in a region with a lot of untapped potential.</li><li>Explore new opportunities to learn and grow every day.</li><li>Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li><li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br><p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br><p><strong><span>Hashtag:</span></strong><span> #LI-HR1</span></p><br><p><strong><span>About Us</span></strong></p><br><p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,400+ empowered colleagues are central to this mission. </span></p><br><p><span>As a trusted and reliable partner of over 825 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&D hubs across MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </span></p><br><p><strong><span>Description:</span></strong></p><br><p><span>We are looking for a talented </span><strong><span>Associate Manager/Manager, Market Access</span></strong><span>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br><p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br><p><strong><span>Key Responsibilities:</span></strong></p><br><ul><li><span>Lead and create an accurate pricing analysis and decisions for MENA price certificate analysis to secure optimal prices as per Central and Local RA annual plan.</span></li><li><span>Lead and create the development of optimal pricing strategies, pricing scenarios and registration sequence of to secure optimal prices in MENA region.</span></li><li><span>Lead and draft MENA price appeal letters. </span></li><li><span>Create and deliver meaningful analytics to drive cross-functional discussions with sales, marketing, operations, and health systems to develop pricing strategies to drive business objectives in MENA region. </span></li><li><span>Lead and analyze pricing and profitability data and provide insights and recommendations to facilitate business decision making including consideration of requests for price discounting. </span></li><li><span>Lead price impact analysis to guide the marketing and finance team in MENA budgeting and creating a business plan to align on the needed actions to compensate the expected loss, if any. </span></li><li><span>Create MENA pricing risks analysis at budget and business plan levels for Hikma’s CFO.</span></li><li><span>Lead and create an accurate pricing analysis for pipeline drugs (new opportunities) for feasibility and pricing strategy purposes for MENA region. </span></li><li><span>Lead pricing actions that will improve the pricing matrix and profitability in MENA region. </span></li><li><span>Deep understanding of the pricing regulations and the common practice in MENA region and other regions impacting MENA like Europe and USA.</span></li><li><span>Lead pricing negotiations with MENA health authorities’ senior management to increase prices that are based on the pricing guidelines and the current pricing dynamics in the market. </span></li><li><span>Establish and manage pricing procedures and SOPs.</span></li><li><span>Provide pricing consultation for the business development team. </span></li><li><span>Convert complex data and findings into understandable tables, graphs, and written reports along with raising red flags to senior management.</span></li><li><span>Lead pricing analysis, discussions and decisions with licensors to secure optimal prices. </span></li></ul><p><strong><span>Qualifications:</span></strong></p><br><p><span>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</span></p><br><ul><li><span>Bachelor’s degree in pharmacy. </span></li><li><span>Master of Business Administration is preferred</span></li><li><span>Minimum of 5 years in pharmaceutical industry and at least 3 years in a relevant role</span></li><li><span>Prior experience with health authorities or regulatory function</span></li><li><span>MENA regulations and guidelines knowledge </span></li><li><span>Excellent command of Microsoft Excel, proficient with other Microsoft Office applications including PowerPoint and Word. </span></li><li><span>Working knowledge of pharmaceutical data sources. </span></li><li><span>Knowledge of financial concepts is preferable. </span></li></ul><p><strong><span>Learn more about Hikma in Jordan </span></strong><strong>https://www.hikma.com/media/jukhqqdl/hikma-jordan-factsheet_-en-nov-2025.pdf</strong></p><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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