Fire Fighting EngineerJobs
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<p><h4>Description</h4>
<p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js/TypeScript codebase.</p>
<p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p>
<p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p>
<p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p>
<h4>What you'll do</h4>
<ul>
<li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li>
<li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li>
<li>Debug and troubleshoot complex issues in live customer environments.</li>
<li>Implement fixes, integration enhancements, or small features directly in the Node.js/TypeScript codebase.</li>
<li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li>
<li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li>
<li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li>
<li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li>
<li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li>
<li>Good understanding of (or fast ability to learn) customer support/helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li>
<li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li>
<li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li>
<li>Primarily based on-site in Amman, Jordan, and comfortable working with customers across US, Europe, and Saudi time zones.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Top of the market compensation</li>
<li>Health insurance</li>
<li>Working at a high-growth, YC-backed startup</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js/TypeScript codebase.</p>
<p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p>
<p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p>
<p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p>
<h4>What you'll do</h4>
<ul>
<li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li>
<li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li>
<li>Debug and troubleshoot complex issues in live customer environments.</li>
<li>Implement fixes, integration enhancements, or small features directly in the Node.js/TypeScript codebase.</li>
<li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li>
<li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li>
<li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li>
<li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li>
<li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li>
<li>Good understanding of (or fast ability to learn) customer support/helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li>
<li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li>
<li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li>
<li>Primarily based on-site in Amman, Jordan, and comfortable working with customers across US, Europe, and Saudi time zones.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Top of the market compensation</li>
<li>Health insurance</li>
<li>Working at a high-growth, YC-backed startup</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>We're hiring an AI agent designer to build, prompt-engineer, and continuously improve the AI agents that power OpenCX. You'll work directly with customers and our product team to translate real customer use cases into agent behavior that just works — designing conversation flows, writing and iterating on prompts, and measuring agent performance against real customer outcomes.</p>
<p>You'll develop deep expertise in the platform and the underlying LLMs we use, and partner with the product engineering team to push the boundaries of what our agents can do. Prompt engineering is the core of this role — you'll be writing, testing, and iterating on prompts daily, while constantly tuning agents based on real-world customer feedback.</p>
<p>The scope of agents you'll own and the depth of prompt iteration you'll drive will scale with your experience and ability to ship.</p>
<p>This is a hands-on AI/prompt engineering role with heavy customer exposure — not pure internal R&D, and not pure support.</p>
<h4>What you'll do</h4>
<ul>
<li>Design and build new AI agents end-to-end: define behavior, write the prompts, set up tool/function calls, and ship to customers.</li>
<li>Iterate on prompts based on real customer conversations and edge cases — measuring quality, latency, and accuracy.</li>
<li>Work directly with customers to understand their use cases, then translate them into agent behavior that just works.</li>
<li>Run experiments across models, prompt structures, and agent architectures to push performance higher.</li>
<li>Collaborate closely with the product engineering team: feed real customer needs back into platform improvements.</li>
<li>Build deep expertise in our agent stack — LLMs, tools, evaluations — so you can advise customers on what's possible.</li>
<li>Document agent design patterns, prompt templates, and evaluation playbooks to strengthen internal and customer resources.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Hands-on experience with prompt engineering and AI agents — you've built, tuned, and shipped LLM-powered features.</li>
<li>Strong technical foundation — you can read code, work with APIs, and run evaluations to measure agent quality.</li>
<li>Solid understanding of how modern LLMs behave, where they fail, and how to design prompts and tools to make them reliable.</li>
<li>Customer-facing experience or strong willingness to engage directly with customers to learn their use cases.</li>
<li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li>
<li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li>
<li>Comfortable working remotely with customers across multiple global time zones.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Top of the market compensation</li>
<li>Health insurance</li>
<li>Working at a high-growth, YC-backed startup</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>We're hiring an AI agent designer to build, prompt-engineer, and continuously improve the AI agents that power OpenCX. You'll work directly with customers and our product team to translate real customer use cases into agent behavior that just works — designing conversation flows, writing and iterating on prompts, and measuring agent performance against real customer outcomes.</p>
<p>You'll develop deep expertise in the platform and the underlying LLMs we use, and partner with the product engineering team to push the boundaries of what our agents can do. Prompt engineering is the core of this role — you'll be writing, testing, and iterating on prompts daily, while constantly tuning agents based on real-world customer feedback.</p>
<p>The scope of agents you'll own and the depth of prompt iteration you'll drive will scale with your experience and ability to ship.</p>
<p>This is a hands-on AI/prompt engineering role with heavy customer exposure — not pure internal R&D, and not pure support.</p>
<h4>What you'll do</h4>
<ul>
<li>Design and build new AI agents end-to-end: define behavior, write the prompts, set up tool/function calls, and ship to customers.</li>
<li>Iterate on prompts based on real customer conversations and edge cases — measuring quality, latency, and accuracy.</li>
<li>Work directly with customers to understand their use cases, then translate them into agent behavior that just works.</li>
<li>Run experiments across models, prompt structures, and agent architectures to push performance higher.</li>
<li>Collaborate closely with the product engineering team: feed real customer needs back into platform improvements.</li>
<li>Build deep expertise in our agent stack — LLMs, tools, evaluations — so you can advise customers on what's possible.</li>
<li>Document agent design patterns, prompt templates, and evaluation playbooks to strengthen internal and customer resources.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Hands-on experience with prompt engineering and AI agents — you've built, tuned, and shipped LLM-powered features.</li>
<li>Strong technical foundation — you can read code, work with APIs, and run evaluations to measure agent quality.</li>
<li>Solid understanding of how modern LLMs behave, where they fail, and how to design prompts and tools to make them reliable.</li>
<li>Customer-facing experience or strong willingness to engage directly with customers to learn their use cases.</li>
<li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li>
<li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li>
<li>Comfortable working remotely with customers across multiple global time zones.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Top of the market compensation</li>
<li>Health insurance</li>
<li>Working at a high-growth, YC-backed startup</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js + TypeScript codebase.</p>
<p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p>
<p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p>
<p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p>
<h4>What you'll do</h4>
<li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li>
<li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li>
<li>Debug and troubleshoot complex issues in live customer environments.</li>
<li>Implement fixes, integration enhancements, or small features directly in the Node.js / TypeScript codebase.</li>
<li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li>
<li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li>
<li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li>
<h4>Requirements</h4>
<li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li>
<li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li>
<li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li>
<li>Good understanding of (or fast ability to learn) customer support / helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li>
<li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li>
<li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li>
<li>Comfortable working remotely with customers across multiple global time zones.</li>
<h4>Benefits</h4>
<li>Top of the market compensation</li>
<li>Health insurance</li>
<li>Working at a high-growth, YC-backed startup</li></p><p></p>
<p><h4>Description</h4>
<p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js + TypeScript codebase.</p>
<p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p>
<p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p>
<p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p>
<h4>What you'll do</h4>
<li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li>
<li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li>
<li>Debug and troubleshoot complex issues in live customer environments.</li>
<li>Implement fixes, integration enhancements, or small features directly in the Node.js / TypeScript codebase.</li>
<li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li>
<li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li>
<li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li>
<h4>Requirements</h4>
<li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li>
<li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li>
<li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li>
<li>Good understanding of (or fast ability to learn) customer support / helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li>
<li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li>
<li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li>
<li>Comfortable working remotely with customers across multiple global time zones.</li>
<h4>Benefits</h4>
<li>Top of the market compensation</li>
<li>Health insurance</li>
<li>Working at a high-growth, YC-backed startup</li></p><p></p>
<ul><li><p><strong>Career Level:</strong> Senior</p></li><li><p><strong>Location: </strong>Amman, Jordan</p></li><li><p><strong>Education:</strong> Any</p></li><li><p><strong>Experience:</strong> 4-10 years</p></li><li><p><strong>Monthly Salary:</strong> JOD 500 - JOD 700</p></li><li><p><strong>Products/Industries</strong>: Industrial weighing scales, measuring instruments, instrumentation & process control, industrial automation, elevators & escalators, material handling & lifting equipment, tools/meters/ power tools & hardware, industrial electronics, electro-mechanical, marine, oil & gas, MEP, HVAC, IT, manufacturing machinery, packing and batching machines, commercial kitchen equipment, POS, office automation, wholesale office supplies, IT products / LV / ELV / BMS<br></p></li></ul><p><strong>Intro</strong>:</p><p>We are looking for dedicated and professional individuals to fill our Administrative Assistant and Executive Assistant positions. These roles are pivotal in supporting our daily operations and executive tasks. Ideal candidates are highly organized, proficient in multitasking, and capable of handling administrative challenges in a dynamic environment.</p><br><p><strong>Responsibilities:</strong></p><p><strong>A) Administrative Duties:</strong></p><ul><li><p>Handle daily administrative tasks, emails, records, and filing.</p></li><li><p>Assist management with schedules, reports, and follow-ups.</p></li><li><p>Monitor office supplies, petty cash, and general office requirements.</p></li><li><p>Coordinate with Sales, Operations, Warehouse, Suppliers, and Accounts when required.</p></li></ul><p><strong>B) HR Administration:</strong></p><ul><li><p>Assist in job posting, CV screening, interview scheduling, and candidate follow-up.</p></li><li><p>Maintain employee records, attendance, leave records, and HR documents.</p></li><li><p>Support onboarding, documentation, and internal HR communication.</p></li></ul><ul><li><p>Assist in job posting, CV screening, interview scheduling, and candidate follow-up.</p></li><li><p>Maintain employee records, attendance, leave records, and HR documents.</p></li><li><p>Support onboarding, documentation, and internal HR communication.</p></li></ul><p><strong>C) Accounting/ Bookkeeping:</strong></p><ul><li><p>Support basic AP/AR, invoice entry, receipts, payment follow-ups, and bookkeeping.</p></li><li><p>Experience with Odoo, Zoho Books, and Zoho Inventory is an advantage.</p></li></ul><p><strong>D) Supply Chain</strong></p><ul><li><p>Support basic supply chain tasks, including supplier follow-ups, shipment coordination, stock updates, and order status tracking.</p></li></ul><p><strong>E) Executive Support (Only EA Position):</strong></p><ul><li><p>Provide direct administrative support to the General Manager, including calendar management, correspondence, meeting coordination, and project follow-up.</p></li><li><p>Support the implementation of management decisions, company policies, and strategic initiatives.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Proven experience as a Senior Administrative Assistant, Office Administrator, or Office Coordinator, Executive Assistant is preferred.</p></li><li><p>Must be skilled and experienced in at least two of the following areas: Administrative Assistance, HR Administration, Accounting/Bookkeeping, or Supply Chain.</p></li><li><p>Strong written and verbal communication skills, with professional email drafting ability.</p></li><li><p>Proficient in MS Word, Excel, Outlook, and general office applications.</p></li><li><p>Experience with <strong>Zoho Books, Zoho Inventory, Zoho CRM, or Odoo</strong> is an advantage.</p></li><li><p>Highly organized, detail-oriented, and able to manage multiple administrative tasks with minimum supervision.</p></li><li><p>Proactive, reliable, and willing to learn new systems and procedures.</p><p><br></p></li></ol><p><strong>Additional Qualifying Advantages:</strong></p><ul><li><p>Jordanian driving license.</p></li><li><p>Experience in Digital Marketing or Social Media.</p></li><li><p>Engineering Degree specialized as Mechatronics Engineer will be a Plus+.</p><p><br></p></li></ul><p><strong>How to Apply:</strong></p><ol type="1"><li><p>Visit our careers page</p></li><li><p>Select the relevant job opening</p></li><li><p>Complete the application form</p></li></ol><p><br></p><p><br></p><p><br></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the Role:</p><p>We re seeking an experienced data scientists to deliver insights and act as the hands on modeling lead on client engagements. You will slice and dice data using various methods and create new visions for the future. You ll frame problems, engineer features, build and deploy models, and monitor them in production to support the customer value creation activities. You will ship models that run at scale, withstand audit, and clearly link to incremental business value. While mining, interpreting, and cleaning the data, you will be relied on to ask questions, connect the dots, and uncover hidden opportunities for realizing the data s full potential. The ideal candidate will have mathematical and statistical expertise, extensive programming experience in multiple languages along with natural curiosity and a creative mind.</p><p>Core Responsibilities:</p><p>Problem Framing & Target Definition:</p><ul><li>Translate commercial goals into modeling problems (e.g., churn, propensity to buy, uplift, LTV, survival/tenure) with clear success metrics and guardrails</li><li>Identify relevant data sources to mine for client business needs, and collect large structured and unstructured datasets and variables</li></ul><p>Data Analysis:</p><ul><li>Serve as data strategist to identify and integrate new datasets and execute analytical experiments to help solve problems across various domains and industries</li><li>Devise and utilize algorithms and models to mine data, perform data and error analysis to improve models, clean and validate data for uniformity and accuracy</li><li>Analyze data for trends and patterns, and interpret data with clear objectives in mind</li></ul><p>Model Development:</p><ul><li>Create reproducible pipelines and a feature registry to calculate model inputs</li><li>Develop and evaluate churn, cross/upsell propensity, uplift/treatment effect, LTV, ranking/NBA models and select algorithms fit for data, scale, and explainability</li><li>Use clear control/holdouts, quantify precision vs. recall, calibration, and profit curves, simulate outcomes and set practical thresholds and simple policies (eligibility, suppressions, frequency caps)</li></ul><p>Operationalization:</p><ul><li>Implement analytical models in production by collaborating with software developers and machine-learning engineers</li><li>Implement scoring and integrate outputs with client MarTech/decisioning for SMS, email, in app, IVR, and agent assist</li><li>Set up monitoring (performance, drift, calibration, data quality), alerting, and retrain cadence with rollback criteria</li></ul><p>Governance, Risk & Explainability:</p><ul><li>Produce model cards, document features/exclusions, and run proportionate explainability/fairness checks for regulated contexts and maintain audit ready artifacts</li></ul><p>Enablement & Acceleration:</p><ul><li>Create templates, reusable code, and quick start notebooks, /coach client analysts on model usage and monitoring</li><li>Contribute to practice POVs/case studies as needed</li></ul><p>What we look for</p><p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3 to 6 years of hands-on experience in applied data science with proficiency in data mining, mathematics, and statistical analysis</li><li>Experience either in an in house data science role at a leading industry player or in a consulting company AI & Advanced Analytics team with multi industry exposure</li><li>Structured problem solver with strong client facilitation skills and executive storytelling ability (able to translate technical findings into clear commercial recommendations)</li><li>Advanced experience in pattern recognition and predictive modeling</li><li>Ability to work with multiple programming languages and datamining tools</li><li>Able to work effectively in a dynamic, research-oriented group that has several concurrent projects</li><li>Bachelor s degree in the field of computer science is preferred (not mandatory)</li></ul><p>Technical Expertise:</p><ul><li>Data platforms: Azure Synapse/Databricks, Google BigQuery, Snowflake, or Amazon Redshift</li><li>Languages: SQL, Python, R and SAS</li><li>BI/Reporting (any): Power BI, Tableau</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Role To supervise and control the operation of the building management system and monitor all plant activities of the headquarters building services. To provide accurate administration support to the Engineering Team To interact with Housekeeping, Front Office Team to ensure our guests receives high level of service. To provide service that is sincere, warm and enthusiastic whilst ensuring the guest satisfaction. Key Deliverables and Responsibilities Planning & Organizing: Is aware of the daily activities and has product knowledge of all the hotel facilities To be punctual on duty and ensure the same of your employees Assist the Director of Engineering and Management in planning for the investment, project and replacement budget on a yearly basis. Operations: Displays good teamwork. Recommends improvements in methods, systems and procedures to improve efficiency and maximize customer satisfaction. Be willing to train and instruct other members of the staff by passing along knowledge and skills. Perform as per OSM Standards and in line with company s Values and Core Behaviour. Attends training classes as per schedule Ensure all relevant checklists are completed as required. To have a complete understanding of and to adhere to M venpick Hotels & Resorts policy relating to Fire, Hygiene, Health and Safety. Schedules active maintenance with engineering team to ensure work is complete, and then communicates details with the Engineering Supervisor. Ensure all work orders are acknowledged in the Dyna Win system. To carry out any other reasonable duties and responsibilities as assigned. Administration: Provide and follow up on the Engineering Supervisor on planned preventive maintenance (PPM) schedules for implementation Analyze the behaviour of the plants with respect to the set point and setting up the various control parameters Perform daily auditing of plant performance via the building management system (BMS) e.g. data logging, plant review, alarm manager status, etc. Analyze reasons of failure of plants and provides specific diagnostic, problem analysis and specify the necessary remedial actions for the Engineering Supervisor's approval Use the historical logged data of various plants to review the system and propose improvements in order to enhance the system efficiency and / or reduce the operation cost as well as improve the services provided to guest Program the BMS and PPM system and other plants (e.g. standby power generator, diesel driven firefighting pump, fire alarm system, etc.) for automatic periodic testing Follow the grooming standards and maintain a friendly and cheerful disposition all the times To comply with all hotel rules and regulations as outlined in the staff handbook To anticipate the needs of the guest whenever possible, to enhance quality service and in turn enhance guest satisfaction. Ensure all filing systems are accurate and up to date Provide administration support to the Engineering Team Assist with the completion of the Department vacation plan and any associated HR paperwork. To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner. To be flexible in assisting in other areas of the Hotel in response to the business and guest needs Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Mechanic or Electric College/University education. (preferred but not required) Experience: Minimum 3 years Other: Computer skills.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>Successful support for the implementation and delivery of the FMIS project, including: • High-quality business requirements documentation. • Support for solution design and implementation activities. • Coordination with stakeholders and technical teams. • Support for testing, UAT, and training activities. • Delivery of project documentation and reporting. • Support for successful project deployment and stabilization.<br> Work Location<br>HQA and open for remote consultancy in the UNRWA fields of operations<br> Expected duration<br>7 months<br> Duties and Responsibilities<br>Specific Outputs/Tasks include but not limited to: · Build and maintain FMIS application modules using ASP.NET/.NET Core and related Microsoft technologies. · Develop and maintain organizational hierarchy, premises management, projects management, dashboards, reporting, and GIS-related modules. · Develop backend services, APIs, and integrations with internal and external systems. · Provide daily technical support and analyze business/system requirements. · Conduct bug fixing, troubleshooting, optimization, and quality assurance activities. · Review code and ensure application security, performance, and compliance with UNRWA standards. · Support deployment, UAT, production releases, and post-go-live stabilization activities. · Prepare technical documentation, deployment guides, and user manuals. · Deliver regular progress updates and backlog tracking reports. · Participate in Agile/Scrum ceremonies and collaborate with project stakeholders throughout the implementation lifecycle.<br> Qualifications/special skills<br>University degree from accredited educational institution in Information Technology, Computer Science, Software Engineering, or related fdiscipline. · Minimum 4 years of experience in web application development using ASP.NET/.NET Core and MS SQL Server. · Experience in enterprise application development and implementation. · Experience developing APIs and integrations. · Experience in ASP.NET MVC, .NET Framework/.NET Core, C#, JavaScript, HTML, CSS, and related technologies. · Experience with relational databases and SQL Server. · Experience in troubleshooting, debugging, and performance optimization. · Familiarity with deployment environments and DevOps practices is desirable. · Experience with GIS integrations and dashboards is an asset.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman with possibility for remote consultancy in the fields of UNRWA operations. • The selected candidate will receive a monthly remuneration that is amounting to JOD 996.42 or equivalent in USD for every fully completed month. • The duration of the Contract is 7 months, and the possibility of extension is subject to the availability of funds, continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role reports to the software engineer and works under the overall supervision of the Head Software Development Section & Lead Solution Architecture.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries.<br> We work at the intersection of technology and business to help organizations build practical, scalable solutions that support real-world operational needs.<br> This is an opportunity to join a team focused on modern application development, data-intensive systems, and thoughtful engineering execution.<br> In this role, you will help build full stack applications that support complex data flows, interactive user experiences, and modern backend services.<br> You will contribute across the development lifecycle, partnering with design, product, engineering, and infrastructure stakeholders to deliver solutions that are reliable, maintainable, and aligned with user needs.<br> The work includes both hands-on product development and ongoing improvements to architecture, performance, and engineering practices.<br> Responsibilities Develop and maintain responsive web applications using React, TypeScript, and Vite.<br>js on the frontend, and Node.<br>js with TypeScript on the backend.<br> Design and implement data processing pipelines and RESTful APIs to handle and render large datasets effectively.<br> Implement backend solutions for streaming interfaces for Large Language Models (LLMs), supporting real-time data visualization and interactions.<br> Collaborate with UX/UI designers, product owners, and frontend engineers to prototype and refine user interfaces, ensuring seamless integration with backend systems.<br> Design and implement scalable, maintainable architectures for both frontend and backend systems.<br> Work closely with infrastructure teams to ensure efficient deployment and scaling of applications, including database optimization and API performance tuning.<br> Develop and maintain CI/CD pipelines for automated building, testing, and deployment of full stack applications.<br> Implement comprehensive testing strategies, including unit, integration, and end-to-end (E2E) testing, using tools like Playwright and Jest.<br> Optimize application performance, load times, and backend processing speed, especially for applications managing large datasets.<br> Stay updated with the latest full stack development technologies and best practices, suggesting improvements to the tech stack and development workflows.<br> Write clear, concise documentation for code, processes, and architecture decisions across the stack.<br> Participate in code reviews and provide constructive feedback to team members on both frontend and backend codebases.<br> Bachelor's degree or higher in Computer Science, Software Engineering, or a related field.<br> Minimum of 5 years of professional experience as a Full Stack Engineer.<br> Expert-level experience with React, TypeScript, and Node.<br>js. Strong proficiency in HTML and CSS, including responsive design, cross-browser compatibility, and accessibility best practices.<br> Strong JavaScript skills, including asynchronous programming and closures.<br> Hands-on experience building and working with RESTful APIs, streaming data techniques, and frontend and backend architecture principles and best practices.<br> Proficiency with data visualization libraries such as ECharts, Recharts, or similar tools, along with experience using Git version control systems.<br> Eligibility to work in Jordan is a plus.<br></span> </div>
<p><h4>Description</h4>
<p>The senior network engineer is responsible for leading and executing enterprise-wide migration initiatives from public to private IP addressing across applications, databases, servers, and network devices. This role ensures secure, resilient, and uninterrupted service delivery through careful planning, dependency analysis, execution, validation, and documentation of network changes in complex on-premises, cloud, or hybrid environments.</p>
<h4>Key responsibilities</h4>
<li>Conduct a comprehensive assessment of all servers, applications, databases, and network devices currently using public IP addresses.</li>
<li>Develop a detailed IP migration plan covering timelines, phased execution, backup strategies, and service rollback procedures when required.</li>
<li>Perform application and service dependency analysis to identify and mitigate the impact of IP address migration on interconnected systems.</li>
<li>Design and allocate new private IP address ranges, ensuring full compatibility with the existing network architecture and infrastructure standards.</li>
<li>Execute the migration from public to private IP addresses in a secure and controlled manner, while maintaining continuous operation of business-critical applications and services.</li>
<li>Coordinate with security, systems, application, and operations teams to align firewall rules, routing, NAT, DNS, and access controls with the new private addressing model.</li>
<li>Perform post-migration validation and testing to confirm service availability, performance, and network stability.</li>
<li>Prepare and maintain comprehensive documentation for all migration phases, including implemented changes, encountered issues, root causes, and applied solutions.</li>
<li>Assess and analyze all DNS records to identify unused, obsolete, or outdated entries.</li>
<li>Classify DNS records based on criticality, activity level, and operational validity.</li>
<li>Remove or update invalid, obsolete, or unnecessary DNS entries in accordance with approved change procedures.</li>
<li>Ensure that DNS cleanup activities do not impact applications, services, or end users.</li>
<li>Establish periodic review procedures to maintain the accuracy and health of DNS records on an ongoing basis.</li>
<li>Document all DNS review, cleanup activities, and applied changes for audit, compliance, and operational reference.</li>
<h4>Requirements</h4>
<h4>Required technical skills & experience</h4>
<li>Strong expertise in enterprise network design, IP addressing (IPv4/IPv6), subnetting, and routing protocols.</li>
<li>Hands-on experience with IP address migration projects in large-scale environments (on-prem, cloud, or hybrid).</li>
<li>Solid knowledge of firewalls, load balancers, DNS, NAT, VPNs, and network security controls.</li>
<li>Experience working with high-availability and mission-critical environments, ensuring zero or minimal downtime.</li>
<li>Ability to analyze complex application-to-network dependencies.</li>
<li>Familiarity with change management, rollback planning, and disaster recovery practices.</li>
<h4>Soft skills & professional competencies</h4>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent documentation and technical reporting capabilities.</li>
<li>Ability to work under pressure and manage high-risk infrastructure changes.</li>
<li>Effective communication with technical and non-technical stakeholders.</li>
<h4>Education & certifications (preferred)</h4>
<li>Bachelor’s degree in computer science, information technology, or a related field.</li>
<li>Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, Infoblox technical certifications or equivalent are highly preferred.</li></p><p></p>
<p><h4>Description</h4>
<p>The senior network engineer is responsible for leading and executing enterprise-wide migration initiatives from public to private IP addressing across applications, databases, servers, and network devices. This role ensures secure, resilient, and uninterrupted service delivery through careful planning, dependency analysis, execution, validation, and documentation of network changes in complex on-premises, cloud, or hybrid environments.</p>
<h4>Key responsibilities</h4>
<li>Conduct a comprehensive assessment of all servers, applications, databases, and network devices currently using public IP addresses.</li>
<li>Develop a detailed IP migration plan covering timelines, phased execution, backup strategies, and service rollback procedures when required.</li>
<li>Perform application and service dependency analysis to identify and mitigate the impact of IP address migration on interconnected systems.</li>
<li>Design and allocate new private IP address ranges, ensuring full compatibility with the existing network architecture and infrastructure standards.</li>
<li>Execute the migration from public to private IP addresses in a secure and controlled manner, while maintaining continuous operation of business-critical applications and services.</li>
<li>Coordinate with security, systems, application, and operations teams to align firewall rules, routing, NAT, DNS, and access controls with the new private addressing model.</li>
<li>Perform post-migration validation and testing to confirm service availability, performance, and network stability.</li>
<li>Prepare and maintain comprehensive documentation for all migration phases, including implemented changes, encountered issues, root causes, and applied solutions.</li>
<li>Assess and analyze all DNS records to identify unused, obsolete, or outdated entries.</li>
<li>Classify DNS records based on criticality, activity level, and operational validity.</li>
<li>Remove or update invalid, obsolete, or unnecessary DNS entries in accordance with approved change procedures.</li>
<li>Ensure that DNS cleanup activities do not impact applications, services, or end users.</li>
<li>Establish periodic review procedures to maintain the accuracy and health of DNS records on an ongoing basis.</li>
<li>Document all DNS review, cleanup activities, and applied changes for audit, compliance, and operational reference.</li>
<h4>Requirements</h4>
<h4>Required technical skills & experience</h4>
<li>Strong expertise in enterprise network design, IP addressing (IPv4/IPv6), subnetting, and routing protocols.</li>
<li>Hands-on experience with IP address migration projects in large-scale environments (on-prem, cloud, or hybrid).</li>
<li>Solid knowledge of firewalls, load balancers, DNS, NAT, VPNs, and network security controls.</li>
<li>Experience working with high-availability and mission-critical environments, ensuring zero or minimal downtime.</li>
<li>Ability to analyze complex application-to-network dependencies.</li>
<li>Familiarity with change management, rollback planning, and disaster recovery practices.</li>
<h4>Soft skills & professional competencies</h4>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent documentation and technical reporting capabilities.</li>
<li>Ability to work under pressure and manage high-risk infrastructure changes.</li>
<li>Effective communication with technical and non-technical stakeholders.</li>
<h4>Education & certifications (preferred)</h4>
<li>Bachelor’s degree in computer science, information technology, or a related field.</li>
<li>Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, Infoblox technical certifications or equivalent are highly preferred.</li></p><p></p>
<p><h4>Description</h4>
<p>The senior network engineer is responsible for leading and executing enterprise-wide migration initiatives from public to private IP addressing across applications, databases, servers, and network devices. This role ensures secure, resilient, and uninterrupted service delivery through careful planning, dependency analysis, execution, validation, and documentation of network changes in complex on-premises, cloud, or hybrid environments.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Conduct a comprehensive assessment of all servers, applications, databases, and network devices currently using public IP addresses.</li>
<li>Develop a detailed IP migration plan covering timelines, phased execution, backup strategies, and service rollback procedures when required.</li>
<li>Perform application and service dependency analysis to identify and mitigate the impact of IP address migration on interconnected systems.</li>
<li>Design and allocate new private IP address ranges, ensuring full compatibility with the existing network architecture and infrastructure standards.</li>
<li>Execute the migration from public to private IP addresses in a secure and controlled manner, while maintaining continuous operation of business-critical applications and services.</li>
<li>Coordinate with security, systems, application, and operations teams to align firewall rules, routing, NAT, DNS, and access controls with the new private addressing model.</li>
<li>Perform post-migration validation and testing to confirm service availability, performance, and network stability.</li>
<li>Prepare and maintain comprehensive documentation for all migration phases, including implemented changes, encountered issues, root causes, and applied solutions.</li>
<li>Assess and analyze all DNS records to identify unused, obsolete, or outdated entries.</li>
<li>Classify DNS records based on criticality, activity level, and operational validity.</li>
<li>Remove or update invalid, obsolete, or unnecessary DNS entries in accordance with approved change procedures.</li>
<li>Ensure that DNS cleanup activities do not impact applications, services, or end users.</li>
<li>Establish periodic review procedures to maintain the accuracy and health of DNS records on an ongoing basis.</li>
<li>Document all DNS review, cleanup activities, and applied changes for audit, compliance, and operational reference.</li>
</ul>
<h4>Requirements</h4>
<h4>Required technical skills & experience</h4>
<ul>
<li>Strong expertise in enterprise network design, IP addressing (IPv4/IPv6), subnetting, and routing protocols.</li>
<li>Hands-on experience with IP address migration projects in large-scale environments (on-prem, cloud, or hybrid).</li>
<li>Solid knowledge of firewalls, load balancers, DNS, NAT, VPNs, and network security controls.</li>
<li>Experience working with high-availability and mission-critical environments, ensuring zero or minimal downtime.</li>
<li>Ability to analyze complex application-to-network dependencies.</li>
<li>Familiarity with change management, rollback planning, and disaster recovery practices.</li>
</ul>
<h4>Soft skills & professional competencies</h4>
<ul>
<li>Strong analytical and problem-solving skills</li>
<li>Excellent documentation and technical reporting capabilities</li>
<li>Ability to work under pressure and manage high-risk infrastructure changes</li>
<li>Effective communication with technical and non-technical stakeholders</li>
</ul>
<h4>Education & certifications (preferred)</h4>
<ul>
<li>Bachelor’s degree in computer science, information technology, or a related field</li>
<li>Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, Infoblox technical certifications or equivalent are highly preferred.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The senior network engineer is responsible for leading and executing enterprise-wide migration initiatives from public to private IP addressing across applications, databases, servers, and network devices. This role ensures secure, resilient, and uninterrupted service delivery through careful planning, dependency analysis, execution, validation, and documentation of network changes in complex on-premises, cloud, or hybrid environments.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Conduct a comprehensive assessment of all servers, applications, databases, and network devices currently using public IP addresses.</li>
<li>Develop a detailed IP migration plan covering timelines, phased execution, backup strategies, and service rollback procedures when required.</li>
<li>Perform application and service dependency analysis to identify and mitigate the impact of IP address migration on interconnected systems.</li>
<li>Design and allocate new private IP address ranges, ensuring full compatibility with the existing network architecture and infrastructure standards.</li>
<li>Execute the migration from public to private IP addresses in a secure and controlled manner, while maintaining continuous operation of business-critical applications and services.</li>
<li>Coordinate with security, systems, application, and operations teams to align firewall rules, routing, NAT, DNS, and access controls with the new private addressing model.</li>
<li>Perform post-migration validation and testing to confirm service availability, performance, and network stability.</li>
<li>Prepare and maintain comprehensive documentation for all migration phases, including implemented changes, encountered issues, root causes, and applied solutions.</li>
<li>Assess and analyze all DNS records to identify unused, obsolete, or outdated entries.</li>
<li>Classify DNS records based on criticality, activity level, and operational validity.</li>
<li>Remove or update invalid, obsolete, or unnecessary DNS entries in accordance with approved change procedures.</li>
<li>Ensure that DNS cleanup activities do not impact applications, services, or end users.</li>
<li>Establish periodic review procedures to maintain the accuracy and health of DNS records on an ongoing basis.</li>
<li>Document all DNS review, cleanup activities, and applied changes for audit, compliance, and operational reference.</li>
</ul>
<h4>Requirements</h4>
<h4>Required technical skills & experience</h4>
<ul>
<li>Strong expertise in enterprise network design, IP addressing (IPv4/IPv6), subnetting, and routing protocols.</li>
<li>Hands-on experience with IP address migration projects in large-scale environments (on-prem, cloud, or hybrid).</li>
<li>Solid knowledge of firewalls, load balancers, DNS, NAT, VPNs, and network security controls.</li>
<li>Experience working with high-availability and mission-critical environments, ensuring zero or minimal downtime.</li>
<li>Ability to analyze complex application-to-network dependencies.</li>
<li>Familiarity with change management, rollback planning, and disaster recovery practices.</li>
</ul>
<h4>Soft skills & professional competencies</h4>
<ul>
<li>Strong analytical and problem-solving skills</li>
<li>Excellent documentation and technical reporting capabilities</li>
<li>Ability to work under pressure and manage high-risk infrastructure changes</li>
<li>Effective communication with technical and non-technical stakeholders</li>
</ul>
<h4>Education & certifications (preferred)</h4>
<ul>
<li>Bachelor’s degree in computer science, information technology, or a related field</li>
<li>Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, Infoblox technical certifications or equivalent are highly preferred.</li>
</ul></p><p></p>
<p>The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.</p>
<p>The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.</p>
<p>All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation.</p>
<p>DRC is looking for a <strong>Project Manager</strong> who will provide overall leadership, technical direction, and management of DRC’s project “Protecting Dams and Surrounding Areas in Jordan Valley through Nature-Based Solutions and Labour-Intensive Measures.” The position focuses on soil and water conservation structures—particularly the construction of gabion check dams, gabion retaining walls, riprap, culvert rehabilitation, and afforestation measures.</p>
<p>The <strong>Project Manager</strong> will serve as the primary point of contact for the donor, government counterparts (JVA, MoA), the engineering firm, and contractors. He/She will ensure timely implementation, compliance with CfW SOPs, technical standards, safety protocols, and donor requirements, while contributing to reporting and learning. Regular field visits to implementation sites are required.</p>
<p>Due to the nature of the project and the need for close technical supervision of construction and Cash-for-Work activities, the Project Manager is expected to spend the majority of their working time in the field. DRC accommodation (guest house) is available for project staff in Ghour Safi and should be utilized to maximize field presence and implementation oversight.</p>
<p> </p>
<p><strong>About job:</strong></p>
<p>The individual will report directly to the <strong>Area Programme Manager</strong>. Your main duties and responsibilities will be:</p>
<p> </p>
<p><strong>Project Management & Leadership:</strong></p>
<ul>
<li>Provide strategic and operational leadership for the project in line with DRC and donor guidelines.</li>
<li>Oversee planning, forecasting, budget management, and implementation of all project activities.</li>
<li>Act as the main liaison with donor (GIZ CfW project), Jordan Valley Authority (JVA), Ministry of Agriculture, and other stakeholders.</li>
<li>Ensure integration of decent work principles, Do No Harm, and accountability throughout implementation.</li>
<li>Ensure a minimum field presence of three working days per week at project sites in Ghor Safi and other implementation locations.</li>
<li>Maintain direct oversight of daily implementation progress, workforce productivity, quality assurance, contractor performance, and site management arrangements.</li>
</ul>
<p > </p>
<p><strong>Technical Oversight</strong></p>
<ul>
<li>Lead technical planning and oversee design and implementation of water and soil conservation structures (gabion check dams, retaining walls, riprap, culverts, etc.).</li>
<li>Lead and coordinate the review of all engineering designs, technical drawings, BOQs, and design revisions, ensuring that comments from GIZ, JVA, consultants, and DRC are consolidated and addressed prior to submission.</li>
<li>Prepare engineering designs and documentation required for approvals, ensuring compliance with national and international technical standards.</li>
<li>Supervise engineering firm and specialized contractor interventions.</li>
<li>Provide guidance and oversight to DRC field engineers and site supervisors, ensuring adherence to approved designs, BoQs, and HSE standards.</li>
<li>Ensure compliance with CfW construction guidelines, national standards, and environmental safeguards.</li>
</ul>
<p > </p>
<p><strong>Field Supervision & Monitoring</strong></p>
<ul>
<li>Conduct regular site inspections to ensure works comply with specifications, quality standards, and HSE requirements.</li>
<li>Oversee CfW implementation, ensuring that workers receive technical training, OSH induction, and employability/decent work sessions.</li>
<li>Ensure timely implementation of Cash-for-Work activities, including workforce planning, productivity monitoring, attendance verification, worker payments, skills development, occupational safety, and grievance management.</li>
<li>Monitor productivity indicators and implement corrective measures when progress falls below planned targets.</li>
<li>Monitor progress against logframe targets and support MEAL team in conducting on-site monitoring, surveys, and feedback collection.</li>
</ul>
<p > </p>
<p><strong>Skills Development</strong></p>
<ul>
<li>Ensure the delivery of structured on-the-job skills development and coaching sessions for Cash-for-Work participants.</li>
<li>Monitor skills development outcomes and integrate productivity improvement measures into site management plans.</li>
</ul>
<p > </p>
<p><strong>Coordination & Representation</strong></p>
<ul>
<li>Represent DRC in coordination platforms (CfW/EIIP Working Group, local authorities’ coordination).</li>
<li>Maintain strong partnerships with JVA, MoA, local municipalities, and community stakeholders.</li>
<li>Ensure transparent communication and reporting to donor and government counterparts.</li>
</ul>
<p > </p>
<p><strong>Reporting & Compliance</strong></p>
<ul>
<li>Serve as budget holder, ensuring accurate financial tracking and compliance with DRC/donor regulations.</li>
<li>Consolidate and verify reports submitted by field teams, including attendance sheets, progress photos, quality inspection reports, and material consumption logs.</li>
<li>Contribute to monthly, semi-annual, and final donor narrative and financial reports.</li>
<li>Ensure documentation of all technical works, including as-built drawings, BoQs, and technical handover packages.</li>
</ul>
<p> </p>
<p><strong>About you</strong></p>
<p>To be successful in this role we expect that you possess the following:</p>
<ul>
<li>Minimum 10 years of professional experience as a Civil Engineer, with expertise in water and soil conservation infrastructure.</li>
<li>Demonstrated experience in design and supervision of gabion check dams, retaining walls, riprap, culverts, and flood/erosion control structures.</li>
<li>At least 5 years of INGO experience managing donor-funded construction and Cash-for-Work (CfW)/livelihoods projects in Jordan.</li>
<li>Proven ability to work effectively with government stakeholders including JVA, MoA, and municipalities.</li>
<li>Strong skills in project cycle management, budget oversight, and donor reporting.</li>
<li>Solid knowledge of Occupational Safety and Health (OSH) standards and national CfW SOPs.</li>
<li>Experience leading multi-disciplinary, multi-cultural teams in challenging field environments.</li>
<li>Strong interpersonal and communication skills, with the ability to build relationships with local stakeholders and communities.</li>
<li>Excellent organizational and time management skills, with a track record of managing complex field operations.</li>
<li>Commitment to serving vulnerable communities with respect, patience, and understanding, and familiarity with the socio-economic conditions of Syrian refugees in Jordan.</li>
<li>Minimum Bachelor’s degree in Civil Engineering, Water and Environment engineering, a Master's degree in the same field preferred.</li>
<li>Registration with the Jordan Engineers Association or equivalent is an asset.</li>
<li>Fluency in Arabic.</li>
<li>Fluency in English.</li>
</ul>
<p > </p>
<p> </p>
<p><strong>In this position, you are expected to demonstrate DRC’ five core competencies: </strong></p>
<p><strong>Striving for excellence: </strong>You focus on reaching results while ensuring an efficient process. </p>
<p><strong>Collaborating:</strong> You involve relevant parties and encourage feedback. </p>
<p><strong>Taking the lead:</strong> You take ownership and initiative while aiming for innovation. </p>
<p><strong>Communicating:</strong> You listen and speak effectively and honestly. </p>
<p><strong>Demonstrating integrity:</strong> You act in line with DRC’s vision and values. </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>Application process</strong></p>
<p>All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. <strong>A</strong><strong>pplications sent by email will not be considered.</strong></p>
<p> </p>
<p><strong>Location: Karak – Ghor Safi</strong></p>
<p><strong>Contract Start Date: ASAP</strong></p>
<p><strong>Contract End Date: 31-October-2026</strong></p>
<p><strong>Closing date for applications: 0<span dir="RTL">8</span>-0<span dir="RTL">7</span>-202<span dir="RTL">6</span>.</strong></p>
<p> </p>
<p><strong>Applications will be reviewed on a rolling basis. DRC reserves the right of conducting tests and interviews before the closing date, and can close the advertisement earlier in case of finding a suitable candidate.</strong></p>
<p> </p>
<p>If you have questions or are facing problems with the online application process, please visit <a href="https://forms-hr.drc.dk/view.php?id=348161">drc.ngo/jobsupport</a>.</p>
<p>For further information about the Danish Refugee Council, please consult our website <a href="https://drc.ngo/">drc.ngo</a>.</p>
<p>The Senior Quality Control Engineer will ensure that products are designed, built, and produced in accordance with customer specifications and quality requirements. This position is typically offered full time and reports to QA Lead. Those well-suited to this career enjoy problem-solving and working collaboratively with others. Responsibilities Perform Tests : perform a variety of tests, such as, smoke, regression, integration, and performance, cross browser, cross platform and responsive testing (PC, mobile and tablet), API testing, and any needed test per the test plan to confirm the stability of software systems. Report Bugs : report clear bugs and track them using tools like DevOps. Perform Automation : generate automation scripts. They research and use tools with the goal of increasing automation. Work with Team Members : work collaboratively with QC, development, and business groups to complete testing. Design Test Case : Create detailed, comprehensive and well-structured test cases, and review test case written by joiners or mid-level Send test results report, after confirming it with QA lead. Documentation : Building project documentation such as user Manuals. Participating in full life cycle development. Performing business requirements review and verification. Problem Solving. Static testing Conduct UAT Performance testing Mentors and trains junior quality control engineers on policies and procedures and create tasks for them Identifies the root cause of quality problems, and coordinates modifications or other corrective actions. Performs other duties as assigned. Architecting new automated test strategies and frameworks, in addition to creating, implementing and automating testing in support of software test requirements. develop, maintain, and enhance the test automation framework and automation infrastructure execute and report on planned tests, report and manage defects, regress software fixes for new and existing products Assist development with replicating and debugging problems and develop new test automation solutions as needed. demonstrates innovation, leadership, and mentorship skills in addition to possessing a strong technical and programming/test automation skill set. May assist with performance evaluations.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in engineering, science or information technology, or equivalent education and work experience. Professional certification, such as ISTQB-CTFL ISTQB-CTAL Problem-solving skills - QC testers have strong problem-solving skills that allow them to test software, identify bugs, and solve errors Automation experience - Hands-on experience with automation tools such as Selenium Web Driver. They have experience developing automation scripts Familiarity with testing - QC testers are knowledgeable of testing phases and approaches, including functional, regression, integration, and end-to-end Programming - QC testers may use programming languages to write tests as necessary, so they should have experience programming and coding Teamwork - working with other groups, QC testers have strong communication skills that allow them to collaborate with others. They communicate problems and coordinate with QC, development, and business groups to ensure products are free of errors Able to multi-task, triage issues, react well to changes, work independently or in a team setting in a fast-paced environment. Ability to travel outside Jordan according to business needs. Excellent command of written and spoken English. Hand-on experience with SQL commands</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Senior Quality Control Engineer will ensure that products are designed, built, and produced in accordance with customer specifications and quality requirements.<br> This position is typically offered full time and reports to QA Lead.<br> Those well-suited to this career enjoy problem-solving and working collaboratively with others.<br> Responsibilities Perform Tests : perform a variety of tests, such as, smoke, regression, integration, and performance, cross browser, cross platform and responsive testing (PC, mobile and tablet), API testing, and any needed test per the test plan to confirm the stability of software systems.<br> Report Bugs : report clear bugs and track them using tools like DevOps.<br> Perform Automation : generate automation scripts.<br> They research and use tools with the goal of increasing automation.<br> Work with Team Members : work collaboratively with QC, development, and business groups to complete testing.<br> Design Test Case : Create detailed, comprehensive and well-structured test cases, and review test case written by joiners or mid-level Send test results report, after confirming it with QA lead.<br> Documentation : Building project documentation such as user Manuals.<br> Participating in full life cycle development.<br> Performing business requirements review and verification.<br> Problem Solving.<br> Static testing Conduct UAT Performance testing Mentors and trains junior quality control engineers on policies and procedures and create tasks for them Identifies the root cause of quality problems, and coordinates modifications or other corrective actions.<br> Performs other duties as assigned.<br> Architecting new automated test strategies and frameworks, in addition to creating, implementing and automating testing in support of software test requirements.<br> develop, maintain, and enhance the test automation framework and automation infrastructure execute and report on planned tests, report and manage defects, regress software fixes for new and existing products Assist development with replicating and debugging problems and develop new test automation solutions as needed.<br> demonstrates innovation, leadership, and mentorship skills in addition to possessing a strong technical and programming/test automation skill set.<br> May assist with performance evaluations.<br> Bachelor’s degree in engineering, science or information technology, or equivalent education and work experience.<br> Professional certification, such as ISTQB-CTFL ISTQB-CTAL Problem-solving skills - QC testers have strong problem-solving skills that allow them to test software, identify bugs, and solve errors Automation experience - Hands-on experience with automation tools such as Selenium Web Driver.<br> They have experience developing automation scripts Familiarity with testing - QC testers are knowledgeable of testing phases and approaches, including functional, regression, integration, and end-to-end Programming - QC testers may use programming languages to write tests as necessary, so they should have experience programming and coding Teamwork - working with other groups, QC testers have strong communication skills that allow them to collaborate with others.<br> They communicate problems and coordinate with QC, development, and business groups to ensure products are free of errors Able to multi-task, triage issues, react well to changes, work independently or in a team setting in a fast-paced environment.<br> Ability to travel outside Jordan according to business needs.<br> Excellent command of written and spoken English.<br> Hand-on experience with SQL commands</span> </div>
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<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Org. Setting and Reporting UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.</p><p>Supervisor: The incumbent reports to the Electro-mechanical Design Lead Engineer.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Carries out detailed mechanical design for building projects including schools, hospitals, clinics, shelters, warehouses and rehousing projects in accordance with Agency s needs, policies, design criteria, standards, local and international codes of practice; maintains and applies existing standard details of mechanical works utilizing relevant software and reviews drawings prepared by Technical Assistants/CAD.</li><li>Contributes to the tender documents preparation related to mechanical works, including particular specifications to cover special design needs; identifies non-standard items, to improve the quality of implemented works, and writes relevant description to be included in the Bill of Quantities (BoQs).</li><li>Searches for emerging models and exploring technologies to identify new materials and techniques to achieve better results and meet changing requirements; participates in studies and technical activities satisfying environmental aspects, including the incorporation of green elements in design, and safety needs and achieve the most cost effective, reliable, and technical solution.</li><li>Provides technical advice and carries out special design for the alteration works of the Agency premises; writes technical reports, particularly on mechanical aspects and building system inspections, including remediation requirements.</li><li>Liaises with Construction teams on mechanical design issues arising during implementation period; updates mechanical designs drawings to incorporate changes included in the as-built drawings as received from the Fields to reflect on ground conditions and evolvements; maintains these drawings based on the relevant Technical Instructions.</li><li>Coordinates and liaises with other designers, to optimise designs in response to mechanical needs and maintaining soundness and integrity of the building at minimum cost; makes recommendation for improvement of standards and procedures.</li><li>Assists in drafting terms of references for consultants related to mechanical works and supervising their work to ensure adherence with design criteria, standards, and procedures; provide substantive input on various types of reports including weekly and monthly progress reports and ad-hoc reports.</li><li>Performs such other duties as may be assigned.</li></ul><p>Competencies</p><p>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</p><ul><li>Creating and Innovating</li><li>Deciding and Initiating Action</li><li>Relating and Networking</li><li>Learning and Researching</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A university degree in mechanical engineering from an accredited university/institution.</li><li>You are required to have at least four years of relevant experience of which at least two years in design including public buildings and developmental projects.</li><li>You are required to have experience with mechanical design software and computer aided design, such as AutoCAD and other software.</li><li>You are required to have a university degree in mechanical engineering from an accredited university/institution.</li><li>Good command of written and spoken English and Arabic is required.</li><li>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</li><li>Are you currently residing in Duty Station. It is required that you specify your current location.</li></ul>