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<p>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other s success and well-being, proudly united as our game-changers". We're recognized with awards like "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture, year after year.</p><p>We re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry. We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.</p><p><strong>Career growth and personal development:</strong> This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. We ll give you all the training, cutting-edge technologies, and the continuing support you ll need to succeed. Plus, at Concentrix there s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you ve always envisioned.</p><p><strong>What you will do in this role:</strong> In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will:</p><ul><li>Review customer requests and expectations and respond to them according to their needs and situations</li><li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience</li><li>Develop your tech skills and learn how to use software solutions that improve people s lives</li><li>Champion better brand experiences for our customers and clients</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you:</p><ul><li>Bachelor's degree or diploma in any related field</li><li>Are proficient or bilingual in Arabic and English</li><li>Are proactive, self-motivated, and solution-oriented</li><li>Can work rotating and weekend shifts</li></ul><p>It will be a plus if you:</p><ul><li>Have previous experience in Customer Service or Sales</li><li>Know how to work with helpdesk systems</li></ul><p>Don t meet every requirement? No worries. We re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don t check every box, we encourage you to apply anyway. We ll do our best to match you with the right job, whether it's this one or another role.</p>
<p><strong>Job Title: </strong>WAM Liaison Officer </p>
<p><strong>Department: </strong>WAM/ Operations </p>
<p><strong>Position Grade:</strong> D</p>
<p><strong>Reports to: </strong>TFM Training Lead/WAM Operations Manager </p>
<p ><strong>No. of subordinates: </strong>Direct: 0 Indirect: 0</p>
<p ><strong>Working time %: </strong>100%</p>
<p><strong>Location: </strong>MAG Jordan – Amman, Zarqa, with travel to project operational areas outside of these location.</p>
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<p><strong>MAG’s Vision is a safe future for women, men and children affected by violence, conflict and insecurity. </strong>People will live in communities where their rights are upheld, with dignity and choice and free from fear from mines, explosive remnants of war (ERW) and the impact of small arms and light weapons and ammunition.</p>
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<p><strong>MAG’s Mission is to save lives and build safer futures.</strong> We will use our core skills and distinctive competence to save lives through the removal of mines and ERW, and reduce the impact of small arms, light weapons and ammunition on people and communities. How we do this is as important as what we do – we work primarily with and for communities, for us ‘it’s all about people’.</p>
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<p><strong>MAG’s Values</strong><strong>. </strong>Our values come to life through our actions, every day. How we act has an impact on others. As someone who works at MAG, you can help to create a positive culture by demonstrating our values through your own behaviour and actions. Everyone has a role to play in shaping our culture. Everyone should understand our values and is encouraged to think how they are relevant to their individual role.</p>
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<p><strong>DETERMINED</strong><strong> - We work with purpose. </strong></p>
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<p><strong>EXPERT </strong><strong>- Through excellence and expertise we build trust.</strong></p>
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<p><strong>INTEGRITY</strong><strong> - We strive to do the right thing.</strong></p>
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<p><strong>COMPASSION</strong><strong> - People come first in everything we do. </strong></p>
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<p><strong>INCLUSIVE</strong><strong> - We are inclusive, and we value diversity. </strong></p>
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<p><strong><u>Job Purpose</u></strong></p>
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<p>The Liaison Officer will provide dedicated coordination and administrative support to facilitate the effective delivery of the International Ammunition Technician Course conducted in Jordan for Jordanian Armed Forces (JAF) personnel. The role is specifically designed to assist the newly deployed Training Lead (TL) in managing daily and weekly operational, logistical, translation, and coordination requirements associated with the course, ensuring smooth communication between stakeholders and uninterrupted execution of training activities.</p>
<p>The Liaison Officer will support translation of technical training delivering as required, other duties will be to ensure that all enabling functions, such as coordination with military counterparts, scheduling, documentation, and logistical follow‑up, are managed efficiently and in accordance with organisational procedures and national protocols.</p>
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<p><strong><u>Principal Responsibilities </u></strong></p>
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<p><strong><u>Liaison, Coordination and Representation</u></strong></p>
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<li>Act as the day‑to‑day liaison between the project team, the Technical Field Managers (TFMs) Training Lead, and designated Jordanian Armed Forces (JAF) focal points.</li>
<li>Facilitate official communication and coordination with JAF and administrative offices to support course implementation.</li>
<li>Translate training delivery where needed.</li>
<li>Coordinate access permissions, entry procedures, and movement within military installations in line with national military regulations.</li>
<li>Support the TFMs in arranging meetings, briefings, and coordination sessions with JAF counterparts and other relevant stakeholders.</li>
<li>Represent the organisation in routine coordination meetings when required and relay outcomes to the TFMs and project management.</li>
<li>Ensure cultural and institutional sensitivities are respected in all interactions with national counterparts.</li>
<li>Understand all stakeholder organisational structures and operate within their boundaries.</li>
<li>Ensure relevant and transparent communications on all program issues.</li>
<li>Ensure the integrity of MAG’s organisational profile in all external communications (written and verbal).</li>
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<p><strong><u>Project Planning and Monitoring</u></strong></p>
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<ol>
<li>Responsible for Procurement and logistics planning, coordination, follow up on deliveries with procurement and logistics department. </li>
<li>Assist the TFMs in preparing and maintaining detailed weekly and daily activity plans for the duration of the course.</li>
<li>Track implementation of planned activities, including classroom sessions, practical exercises, site visits, and administrative milestones.</li>
<li>Maintain an updated course schedule and ensure timely dissemination of changes to all concerned parties.</li>
<li>Monitor the availability and readiness of training venues, equipment, and supporting services, and follow up with responsible entities to resolve issues.</li>
<li>Support the organization of opening and closing ceremonies, official visits, and evaluation events as required.</li>
<li>Highlight and address the TFMs problems that partner organisations encounter during partner collaboration and cooperation.</li>
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<p><strong><u>Information Management</u></strong></p>
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<li>Ensure collection of the required data.</li>
<li>Provide data to the Information Management Unit in the appropriate formats.</li>
<li>Undertake data entry, analysis, and reporting as required.</li>
<li>Maintain organised records of participant lists, attendance sheets, contact details, and official correspondence related to the course.</li>
<li>Manage the flow of information between the TFMs, project team, and JAF counterparts to ensure all stakeholders have accurate and up‑to‑date information.</li>
<li>Ensure that all documentation is stored, archived, and shared in accordance with organisational information management procedures.</li>
<li>Support the preparation and translation (if required) of administrative documents, schedules, and routine correspondence between English and Arabic.</li>
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<p><strong><u>Reporting</u></strong></p>
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<ol>
<li>Submit weekly activity plans and reports to the TFM-TL and other persons as required.</li>
<li>Maintain clear and efficient communication with the TFMs and other team members as necessary, ensuring effective reporting when needed.</li>
<li>Provide the TFMs with regular updates on coordination status, emerging issues, and required follow‑up actions.</li>
<li>Draft short weekly coordination summaries highlighting key activities, challenges, and mitigation measures.</li>
<li>Maintain logs of meetings, decisions, and action points, ensuring they are tracked to completion.</li>
<li>Support the compilation of end‑of‑course administrative reports and lessons learned related to coordination and logistics.</li>
</ol>
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<span>About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions.<br> With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.<br> About the Opportunity We are looking to connect with software development agencies, IT companies, and independent software engineers who own valuable code repositories and are interested in licensing them for AI training.<br> How It Works Connect your existing Git repositories to the platform.<br> Choose which repositories you want evaluated for potential licensing.<br> Receive a repository-level breakdown of source-code and Git-history token volume .<br> Review an estimated licensing value for each repository.<br> Receive quality feedback if the codebase does not yet meet licensing requirements.<br> Improve repositories based on the recommendations and resubmit them for evaluation.<br> Select which qualifying repositories you want to make available for AI training.<br> Earn compensation when your code is used under an approved licensing arrangement.<br> Compensation For standard non-exclusive licensing , codebases are currently valued at: $100 per 1 million tokens of source code $40 per 1 million tokens of Git history Each repository displays its own token breakdown and estimated licensing value before you decide whether to proceed.<br> Software development agencies, IT/product companies, or independent software engineers that own or control the licensing rights to original code repositories and are authorized to license them for AI training.<br> § You must own the repository or have the legal authority to license its contents .<br> The repository should contain meaningful original software-development work.<br> You must have the authority to connect and submit the repository for analysis.<br> The code must not contain third-party material that you are not permitted to sublicense.<br> Repositories must meet the platform's quality and technical requirements before licensing.<br> You must be able to verify repository ownership and relevant licensing rights if requested.<br></span> </div>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><span><span>As a valued employee of the British Council, you already help us deliver our mission to support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For over 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></p><br><br><p><span><span>You are part of our organisation in over 200 countries and territories and where we are on the ground in more than 100 countries.</span></span></p><br><br><p><span><strong><span><span>We connect. We inspire.</span></span></strong></span></p><br><br><p><strong><u>Role purpose:</u></strong></p><br><br><p>The Head of English and School Education will support the development and delivery of a strategic portfolio of partnerships, programmes, and contracts across mixed funding streams and business models. They will ensure an overall balance of impact and financial sustainability, deliver country outcomes, and support the Country Director to ensure that benefit is achieved in country and for the UK and is suitably communicated.</p><br><br><p>The role holder with lead the English and School Education (ESE) portfolio of School Systems, Empowerment, and English Connects. They will lead contracts and programmes in-country, providing technical sector expertise, overseeing business development, and delivering quality, compliant implementation of programmes and contracts.</p><br><br><p>The role holder will share knowledge, expertise, and best practice from the country with the global ESE teams and externally.</p><br><br><p><strong><u>Role Accountabilities:</u></strong></p><br><br><p><span>This role is responsible for leading the English and School Education business in a country by turning the British Council’s global strategy into local action plans that deliver both impact and financial success. The person works closely with local and global leaders to analyse market trends, performance data, and opportunities, then develops annual business plans, sets targets, monitors progress, and takes corrective action when needed. They also ensure projects create meaningful benefits through partnerships and contribute to our wider strategic objectives.</span></p><br><br><p><span>A key part of the role is providing strong leadership to the team. This includes setting a clear vision, developing staff capabilities, managing performance, and creating an inclusive, diverse, and supportive working environment. The role also involves building relationships with governments, educational institutions, partners, and other stakeholders to identify opportunities, strengthen the British Council’s reputation, and support long-term growth.</span></p><br><br><p><span>Where appropriate and in line with the Cultural Engagement integrated income plan, the individual leads business development activities such as reviewing and approving proposals, making investment and contracting decisions, negotiating partnerships, and ensuring opportunities align with overall strategic goals. They oversee market research, competitor analysis, monitoring and evaluation processes, and use insights to improve programmes and business performance. They also represent the British Council in external forums, provide expert advice, and help influence education policies and practices.</span></p><br><br><p><span>Additionally, the role is accountable for financial and commercial performance, including reporting on income, expenditure, results, and impact against targets. A strong commitment to equality, diversity, inclusion, and anti-racism is essential, ensuring all colleagues feel valued, supported, and treated fairly while promoting a positive workplace culture.</span></p><br><br><br><p><strong>Role specific knowledge and experience</strong></p><br><br><p><strong>Essentials</strong></p><br><br><ul><li>University degree or equivalent in a relevant subject or discipline</li><li><span>Experience in a leadership role which involves oversight and accountability for leading and/or developing and delivering capacity building education programmes</span></li></ul><ul><li><span>Proven track record and strong experience in designing and managing English language-focused education programmes in the country where this role is based which deliver outcomes for all boys and girls </span></li><li><span>Experience of leading proposals/bids for international development education programmes which deliver results in partnership with national / federal Ministries of Education.</span></li><li><span>Good evidence of designing and implementing stakeholder engagement strategies and stakeholder management of diverse groups of stakeholders (including multilateral agencies, donors, government officials, partners, academics)</span></li><li><span>Established credibility in the field of English language </span><span>education including evidence of thought leadership within the sector</span></li></ul><br><p><strong><span>Desirables </span></strong></p><br><br><ul><li>Demonstrable understanding of broader education policies and issues as relevant to the country context</li><li>Able to plan and manage dissemination of global thought leadership outputs, such as publications</li><li>Experience of designing and leading teacher education projects, including online</li></ul><br><p><strong>Important Information</strong></p><br><br><ul><li>British Council Pay Band: 8</li><li>Department: Cultural Engagement</li><li>Contract type: Two year fixed term contract renewable upon agreement </li><li>Working location: Jordan</li><li>Proof of Identity requirements/right to work in country: Candidates should ensure they have the legal right to live and work in the country where the role is based. Visa sponsorship and relocation assistance are not provided. </li><li><strong><span>Closing Date: 27 September 2026 (23.59 IST)</span></strong></li></ul><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><strong><span><span>Equality, Diversity and Inclusion Statement</span></span></strong></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><strong><span><span>Safeguarding Statement</span></span></strong></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>
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Deputy General Manager – Sales & Marketing (Building Materials)
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<li><span>Posting Date</span>: 09/09/2026</li> <li><span>Ref</span>: E9902</li> <li><span>Position</span>: Deputy General Manager – Sales & Marketing (Building Materials)</li>
<li> </li><li><span>Location</span>: Jordan</li>
<li><span>City</span>: Amman</li>
<li> </li><li><span>Sector</span>: Contracting and Construction</li> <li><span>Years of Experience</span> 12+ Years</li>
<li> </li><li><span>Qualification</span>: Degree in Civil Engineering, Architectural Engineering, Construction Management, Business</li> <li><span>Salary</span>: Upper Market Rate</li> <li><span>Workdays</span>: 5 Working Days</li> <li> </li><li><span>Description</span>: ►Responsibilities<br> •Lead the company’s Project Sales, Retail Sales, Marketing, and Customer Care functions, translating corporate strategy into revenue growth, profitability, market-share expansion, and customer-experience objectives.<br> •Develop and execute annual commercial plans, budgets, sales forecasts, channel targets, and departmental KPIs; monitor performance and implement corrective actions to address revenue, margin, pipeline, and market-development gaps.<br> •Direct Project Sales activities across Jordan, ensuring continuous identification, specification, tendering, negotiation, award, and commercial follow-up of major construction opportunities while strengthening relationships with consultants, contractors, developers, architects, engineering offices, and project owners.<br> •Drive Retail Sales growth by optimizing sales-team performance, product mix, pricing, discounts, promotions, customer segments, routes to market, and expansion opportunities across existing and new locations and channels.<br> •Lead the marketing strategy and annual marketing plan, ensuring campaigns, promotions, lead-generation initiatives, competitive intelligence, and brand activities directly support customer acquisition, sales growth, and market positioning.<br> •Oversee Customer Care performance, service standards, complaint resolution, customer feedback, and recurring service issues, ensuring appropriate corrective actions are implemented across relevant departments.<br> •Lead, coach, and develop Sales, Marketing, and Customer Care managers and teams; collaborate closely with Finance, Operations, Production, Procurement, and Technical functions; support the General Manager in strategic planning, major commercial decisions, key stakeholder relationships, and broader company leadership responsibilities.<br> ►Qualifications<br> •Bachelor’s degree in Civil Engineering, Architectural Engineering, Construction Management, Business, or a closely related discipline; a strong engineering or technical educational background with reputable international education or executive development is preferred.<br> •12–15+ years of progressive commercial experience within building materials, construction products, construction chemicals, architectural products, engineering solutions, or closely related industries, including at least 5 years in senior sales or project-sales leadership.<br> •Proven success managing Sales Engineers, technical sales professionals, and multidisciplinary commercial teams while consistently achieving significant revenue, margin, and growth targets.<br> •Extensive experience in project-based and specification-driven selling, with direct involvement in major construction projects from early specification and tender stages through commercial negotiation, award, and delivery.<br> •Strong knowledge of the Jordanian building-materials and construction market, supported by an established professional network among consultants, contractors, developers, architects, engineering offices, project owners, and other industry stakeholders; Jordan and GCC market exposure is highly valued.<br> •Strong commercial, financial, and strategic capabilities, including budgeting, forecasting, pricing, margin management, market analysis, business development, negotiation, and evaluation of commercial risks and growth opportunities.<br> •Executive-level leadership presence with strong communication, negotiation, decision-making, coaching, and cross-functional collaboration skills; fluent English and experience within recognized regional or multinational organizations are preferred. <br>
More<br>
</li>
</ul>
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<br> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span>Job Purpose As a Project Lead in Tarjama&, you will be responsible for managing multiple language-related projects simultaneously, ensuring that they are delivered on time and within scope.<br> Through effective written and verbal communication ensure that operations teams are clear on the scope, complexity, and expectations of clients for all projects and that the clients are kept fully informed as to the progress, and status of their projects.<br> This role also involves ensuring tasks are effectively assigned and any resource or quality concerns are promptly escalated to senior staff members.<br> Duties & Responsibilities Account and Financial Management: Manage key accounts with varied project types, ensuring client satisfaction while achieving an acceptable profit level to ensure repeat business from clients and to add real value.<br> Work closely with the commercial team to support the financial management of assigned accounts including revenue forecasting each month and project cost management.<br> Prepare quotes and invoices using project management software to ensure that we generate revenue and meet our business goals.<br> Task Management and Progress Monitoring: Assign tasks to team members and track task completion, ensuring that project tasks are completed on time and to the required standard.<br> Monitor project progress and report to the team lead and other stakeholders using project management tools and techniques to ensure that projects meet our client's requirements and expectations.<br> Cross-Functional Collaboration: Work with our team of language professionals to ensure that project deliverables are of high quality and meet our clients' specifications.<br> Project Management Process Improvement: Ensure adherence to company standards and procedures in project management to maintain our reputation for delivering high-quality language services.<br> Support in Developing and implementing project management processes and tools to enhance our project management capabilities as instructed, ensuring that we are continuously improving our project management practices.<br> Identify errors and areas of improvement in the projects and report the needed to the relevant stakeholders.<br> Documentation and Communication: Maintain project documentation, including project plans, reports, and communications, using document management software such as SharePoint, Google Drive, etc.<br>, to ensure that we have accurate records of our projects.<br> Attend and lead conference calls with clients and team members when needed.<br> Attend regular client meetings, documenting these and distributing minutes/actions to the team.<br> Education, Experience & Qualifications Bachelor's degree in business, management, industrial engineering, or any related field.<br> (3-5) years of experience in managing projects, with at least 1 year in localisation industry.<br> Excellent organizational and time management skills, with the ability to prioritize tasks and work under pressure.<br> Excellent attention to details to ensure that high quality standards are maintained.<br> Ability to meet strict deadlines and to manage competing priorities and changing demands.<br> Ability to follow instructions and work independently whilst using own initiative.<br> Knowledge of working with TMS and CAT tools is essential.<br> Ability to establish and maintain effective working relationships with colleagues, managers and clients Essential fluency in both English & Arabic.<br> An additional language would be advantageous.<br> Behavioural Competencies Initiative Problem Solving & Decision Making Team Oriented Adaptability Ability to Work under Pressure Communication Emotional Intelligence & Empathy Adaptability Delegation Planning & Organizing Stakeholder Management Technical Competencies Knowledge of translation and localization processes and technologies, CAT tools .<br> Good knowledge of all aspects of localisation projects including internationalisation, DTP workflows, various translation workflows, Familiarity with workflow management software Technical writing Localization Project Methodologies Localization Product Knowledge Budget Management Conflict Management Cost Management Reporting Skills Research Skills Risk Management</span> </div>
<h2 class="h5">Job description</h2>
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Senior Auditor (External Audit , Big 10 ) Supporting KSA Office
<ul>
<li><span>Posting Date</span>: 26/10/2026</li> <li><span>Ref</span>: JOR-460</li> <li><span>Position</span>: Senior Auditor (External Audit , Big 10 ) Supporting KSA Office </li>
<li> </li><li><span>Location</span>: Jordan</li>
<li><span>City</span>: Amman</li>
<li> </li><li><span>Sector</span>: Consulting</li> <li><span>Years of Experience</span> 3 plus </li>
<li> </li><li><span>Qualification</span>: BA Accounting </li> <li><span>Salary</span>: JOD 1000 to 1500 Monthly </li> <li><span>Workdays</span>: 5</li> <li> </li><li><span>Description</span>: Our client is a leading Big 10 Audit firm in the field of External Audit. the firm delivers audit, assurance, and advisory services across multiple commercial sectors. We are seeking a detail-oriented and proactive Audit Senior to lead audit fieldwork and support KSA team remotely, oversee team deliverables, and ensure adherence to professional accounting and auditing standards. Key Responsibilities <ol>
<li> Engagement Execution: Perform audit work strictly in line with the audit plan designed by engagement leaders. </li>
<li> Audit Documentation: Clearly, accurately, and thoroughly document all working papers, audit findings, and testing evidence. </li>
<li> Issue Escalation: Promptly bring critical audit findings, risks, and contentious matters to the attention of engagement leaders. </li>
<li> Project Management: Ensure full completion of audit assignments within the approved budget and established timeframes. </li>
<li> Team Supervision: Directly supervise, mentor, and guide a team of audit trainees and associates while on client assignments. </li>
<li> Professional Development: Invest continuously in personal and professional development both individually and through active participation in firm-wide learning programs. </li>
<li> Quality & Compliance: Review field testing procedures to ensure full compliance with International Standards on Auditing (ISAs) and firm methodology before final sign-off. </li>
</ol> Requirements & Qualifications <ul>
<li> Education: Bachelor’s degree in Accounting (BA Accounting). </li>
<li> Experience: Minimum of 3 years of external audit experience. </li>
<li> Languages: Full professional proficiency in both Arabic and English (written and verbal). </li>
</ul> <br>
More<br>
</li>
</ul>
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<br> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience <br>• H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES <br>Taking an Entrepreneurial Approach to Driving the Restaurant Business <br>• Understands financial opportunities by surveying restaurant demand.<br>• Partners with key individuals in the local community to assess opportunities.<br>• Identifies and analyzes competitors.<br>• Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.<br>• Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.<br>Leading Significant Marketing/Public Relations/Media Activities<br>• Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.<br>• Supports on-site/off-site public relations opportunities to promote the restaurant.<br>• Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.<br>• Serves as the primary point of contact for restaurant events.<br>• Participates in local networking activities, which are often off-property, in support of the restaurant.<br>Managing Day-to-Day Restaurant Operations <br>• Supervises and manages employees.<br>• Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Conducts daily "taste panels" to educate, drive sales and create sales goals.<br>• Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.<br>• Monitors compliance with all applicable laws and regulations.<br>• Monitors adherence to liquor control policies and procedures.<br>• Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.<br>• Monitors alcohol beverage service for compliance with local laws.<br>• Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Advocates sound financial/business decision making.<br>• Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>Fostering an Environment that Creates Exciting and Memorable Guest Experiences <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants..<br>• Addresses guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Verifies corrective action is taken to continuously improve service results.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Managing and Conducting Human Resource and Talent Management Activities <br>• Actively participates in the hiring process to identify the right talent to support the outlet's concept.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Facilitates the fair and equal treatment of employees.<br>• Strives to improve employee retention.<br>• Monitors employee attendance of on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Encourages recognition of employees across areas of responsibility.<br>• Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and the work.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others.<br>• Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish own work.<br>• Monitors and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives.<br>• Provides work-related training, supervising, follow-up and hands-on management.<br>Additional Responsibilities<br>• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for an <strong>HR Partner</strong> at the <strong>Human Resources Unit </strong><strong>in Amman, Jordan.</strong></p>
<p>The Field HR Partner (hereinafter HRP) acts as a strategic partner, change agent, employee advisor and functional expert supporting and contributing to the ICRC operations. The HRP brings intelligence and insights on people matters to the Regional Management Team (RMT) and the HR Managers (HRM) in the field and ensures People division strategies and objectives are aligned to the region´s priorities and operational needs.</p>
<p>The role assesses and anticipates people related needs in the field and ensures integrated solutions are provided jointly with the People division respective sub-units. The HRP is responsible for providing direction, guidance, support and advice to HRMs in the field, reporting functionally to the HQ HRP and keeping close collaboration with People functions at HQ in order to translate local/regional needs into regional/global People strategies.</p>
<p><strong><u>RELATIONSHIPS </u></strong></p>
<ul>
<li>Internally, advises and partners with the operations Coordinators (Ops Cos) assigned to the delegations, and as needed with the other RMT members. Acts as functional expert (blue line), mentor and coach to the HRMs.;</li>
<li>Actively collaborates with operational regions and sub-regions as assigned, as well as with all actors of the People Division such as the Talent Management Unit, the various People sub-units in Geneva or in the field;</li>
<li>Externally, interacts with the HR community beyond ICRC and HR service providers such as the IFRC, Partner National Societies, International NGOs, UN Agencies, HR related Regional Networks, or others for specific issues and in accordance with the People division’s strategies.</li>
</ul>
<p><strong><u>GENERAL DUTIES</u></strong></p>
<ul>
<li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li>
<li>Understands and adheres to the ICRC Code of Conduct and Procurement Code of Ethics</li>
<li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li>
<li>Respects and observes staff regulations and security rules at all times.</li>
<li>Represents the ICRC in a professional manner at all times.</li>
<li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li>
<li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li>
<li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary</li>
<li>Advocate for a sustainable solution when possible and working in close contact with the GVA sustainability team.</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<p><strong>Acts as strategic partner to the operational regional management aligning regional and People strategic objectives;</strong></p>
<ul>
<li>Brings in field perspectives to HQ HRP to be considered in the People Strategy, Regional Strategic Framework (if available or any other existing regional strategy) and People Roadmap along with the staffing model;</li>
<li>Supports HQ HRP and Regional Management with field statistics and progress made on each pillar of the delegations’ roadmaps;</li>
<li>Follows-up closely with HRMs to deliver on People roadmap objectives tailored to each delegation, aligning them with regional priorities ;</li>
<li>Develops, monitors and is accountable for the People elements in the Regional Hub</li>
<li>Represents the People Division in Regional meetings (whenever needed), People Field regional or global meetings, etc;</li>
<li>Supports the Region on individual cases of Senior Managers in the field (HoDs, Heads of Support etc.) to avoid conflicts of interests with HRMs (recruitment, performance issues etc.);</li>
<li>Represents the employer in engagements with regional staff representatives and provides solutions to the regional management.</li>
</ul>
<p><strong>Represents the field, ensuring People global initiatives, processes, tools and strategies are fit for purpose and adequately deployed to the field </strong></p>
<ul>
<li>Understands thoroughly the organizational culture, the operational region but also each delegation, and adapts the communications and implementation of People strategies and initiatives accordingly;</li>
<li>Is an active member of the virtual HR team made of the regional HR Partners and regional HR Specialists (Reward, LRU, Employer Branding & Communication,Staff-Health, Framework & Compliance, Integrity) aiming to support HRMs in their work and ensuring a coordinated response to all types of situations including crisis mechanism response;</li>
<li>Ensures the implementation of global initiatives, processes and tools at the delegation’s level by maintaining a fit for purpose approach;</li>
<li>Participates actively in the maintenance and development of HR processes, policies and tools, feeding upward insights from the field to ensure that the changes proposed are relevant and sustainable for the field;</li>
<li>Communicates timely relevant HR information to HRMs, ensuring they are aware, informed, prepared and equipped prior to any HR related changes;</li>
<li>Raise awareness about HR trends that affect the regional operations;</li>
<li>Is the lead focal point for one or more transversal thematic areas, ensuring that the People Division prioritizes and integrates field knowledge and operational realities into its contributions;</li>
<li>Contributes to the improvement of People services at the Regional Hub level;</li>
<li>The Field HRP serves as a strategic bridge between the field and HQ, ensuring that institutional initiatives are effectively aligned with field priorities and operational requirements.</li>
</ul>
<p><strong>Provides expert guidance and advice on people strategy, policies and processes to the HR Managers in the field </strong></p>
<ul>
<li>Ensure seamless and efficient HR delivery by acting as a People function expert along with providing strategic guidance, technical expertise, and operational support to HRMs in the field, ensuring alignment with People policies, processes, and compliance standards ;</li>
<li>Extends timely support to HRMs of the Region with detailed guidance on the issues and concerns raised;</li>
<li>Provides continuous coaching, accompaniment and advisory support to HRMs, ensuring effective application of HR tools, policies, and people management practices;</li>
<li>The Field HR Partner in the field will also act as backup and or replacement of the HQ HR Partner on specific topics or files and of other region’s or sub-region’s HR Partners;</li>
<li>Coordinates and supports HRMs in technical trainings and also facilitates regional trainings / workshops;</li>
<li>Analyzes and improves the coherence and pertinence of the HR setups evolution in the region;</li>
<li>Conducts regular visits to the field to ensure Delegations are compliant with HR standards and that support provided by HQ to the field is fit for purpose;</li>
<li>Provides guidance on HR tools, dashboards and TeamSpace to the delegation HR Managers;</li>
<li>In close coordination with the HQ HR Partner, provides support on complex issues that HR Managers have difficulties to address;</li>
<li>Acts as a focal point to advice on matters related to HRSpace, ICRC intranet structure, HR Dashboards and all HR TeamSpaces libraries and thus able to rapidly access information and provide quality HR services;</li>
<li>Onboards new HRM’s in their roles, accompanying them in their understanding of the People ecosystem (People transformation, People strategy, delegation’s roadmap, regional strategy,);</li>
<li>Interacts with the Operations Coordinators of their respective delegations to align with operational priorities;</li>
<li>Provides support to HR Managers and Heads of Delegations in complex files including, but not limited to, disciplinary processes of mobile or senior staff.</li>
</ul>
<p><strong>HR Focal point within the region for providing resources to staff members while consulting, listening and responding to staff members</strong></p>
<ul>
<li>Facilitates, measures and improves the quality of management and teamwork;</li>
<li>Promotes inclusive and diverse workforce and environment ;</li>
<li>Promotes a healthy work/life balance;</li>
<li>Assesses performance and potential of HRMs during Talent Reviews and on an ongoing basis and co-designs and manages HRMs’ development plans and PIP’s when required;</li>
<li>Is a key contributor to HRMs’ and HR teams’ capacity building and to the HRMs’ annual PMD cycle;</li>
<li>Represents staff members’ needs while addressing management concerns related to employee relations matters escalated by HRMs in the field.Is available and approachable for HRMs in the field and for the operational regional management;</li>
<li>Provides HRMs in the field with the resources they need to commit themselves meeting objectives;Ensures fair, ethical, and equitable HR processes and practices.</li>
</ul>
<p><strong>Provide temporary direct HR support to ICRC Delegations: </strong></p>
<ul>
<li>Upon specific request, temporarily assume functions and directly implement HR tasks in a given context due to a critical staffing gap in the set-up of the concerned ICRC Delegation / Mission (6 weeks to 3 months)</li>
<li>Upon specific request, participate in rapid deployments under SURGE to support the ICRC’s crisis / emergencies in the region (6 weeks to 3 months)</li>
</ul>
<p><strong><u>ADDITIONAL DUTIES </u></strong></p>
<ul>
<li>Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, mitigating legal risks and ensuring regulatory compliance, and partners with the legal department as needed/required;</li>
<li>Ensures the follow-up of all messages and correspondence related to the work, in relation with the concerned interlocutors and/or departments</li>
<li>Contribute to the definition of the People Field Unit’s objectives;</li>
<li>Supports and advises HRP colleagues when needed as well as shares good practices;</li>
<li>Represents the ICRC in an appropriate manner during meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image;</li>
<li>Takes responsibility for own professional learning and development;</li>
<li>Travels regularly, up to 30% - 40%;</li>
<li>May be required/requested to perform additional duties not listed above.</li>
</ul>
<p><strong><u>PROFESSIONAL EXPERIENCE AND EDUCATION REQUIRED</u></strong></p>
<ul>
<li>Advanced university degree with specialization in HR or equivalent.</li>
<li>Specialized training in project management and change management.</li>
<li>Fluent command of English and French.</li>
<li>Computer proficiency.</li>
<li>Typically, 12-15 years’ overall professional experience.</li>
<li>Strong academic background, with at least 10 years’ experience as an HR country manager in a similar large global organization.</li>
<li>Training or experience in HR partnership, personal development, labor law, conflict management and knowledge assessment tools.</li>
<li>At least 10 years’ experience in staff management.</li>
</ul>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: 29<sup>th</sup> October 2026, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before 29<sup>th</sup> October midnight.</li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a cover letter and resume in English will be considered.</li>
<li>The salary range is between 3,969 – 4,586 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants.</strong> However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
<p><strong>We encourage applications from people with disabilities.</strong> We are committed to providing an inclusive and accessible recruitment process and to creating a workplace where everyone can contribute and thrive.</p>
<p>SRD Center is seeking a highly qualified Lead Migration Governance Expert / Lead Author for an anticipated international consultancy assignment focused on migration governance, Africa Europe cooperation, policy dialogue, and preparation of a high-level strategic knowledge product. The assignment will examine the evolution of a major intergovernmental migration dialogue over approximately twenty years, including its institutional development, thematic contributions, achievements, lessons learned, added value, and future strategic relevance. The Lead Expert will be responsible for directing the analytical work, conducting and synthesising desk research, contributing to senior-level stakeholder consultations, and leading the drafting, review and finalisation of a flagship strategic publication. The assignment will address key migration-governance themes including migrant smuggling and trafficking in human beings, return and reintegration, legal migration and mobility, international protection, diaspora engagement and development, and wider geopolitical, demographic, economic, environmental and policy trends affecting migration cooperation. The position is fully remote and will require close coordination with other senior experts, researchers and institutional stakeholders in Europe and Africa.</p><p>Tasks</p><p>The Lead Expert / Lead Author will:</p><ul><li>Lead the overall substantive and analytical work of the assignment.</li><li>Conduct a strategic analysis of the evolution, achievements, institutional milestones and added value of an intergovernmental migration dialogue.</li><li>Review and analyse relevant policy documents, ministerial declarations, action plans, programme documents, institutional reports, academic research and other relevant literature.</li><li>Analyse major developments in migration governance and Africa Europe migration cooperation.</li><li>Provide analytical insights across key thematic areas, including:<ul><li>migrant smuggling and trafficking in human beings;</li><li>return and reintegration;</li><li>legal migration and mobility;</li><li>international protection;</li><li>diaspora engagement and development.</li></ul></li><li>Analyse geopolitical, demographic, economic, environmental and policy trends influencing migration governance.</li><li>Develop the analytical framework and structure for the strategic publication.</li><li>Prepare questions and analytical themes for consultations with selected partner countries and senior stakeholders.</li><li>Lead or co-lead remote interviews and consultations with national authorities and other relevant stakeholders.</li><li>Analyse and synthesise stakeholder perspectives and integrate them with findings from the desk review.</li><li>Prepare analytical and forward-looking sections of the publication.</li><li>Identify relevant good and promising practices and lessons learned.</li><li>Develop strategic and forward-looking reflections while avoiding overly prescriptive recommendations.</li><li>Ensure consistency and coherence across thematic sections and analytical contributions.</li><li>Coordinate closely with other senior experts, researchers and reviewers.</li><li>Integrate comments received during technical and peer-review processes.</li><li>Review and validate the consolidated publication, ensuring analytical depth, factual accuracy, strategic relevance and clarity.</li><li>Support preparation of key findings and analytical messages for a short presentation, if required.</li><li>Ensure that all outputs meet high standards of professional policy writing and technical documentation.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Candidates should have:</p><ul><li>An advanced university degree in migration studies, international relations, political science, public policy, international development or another closely related field. Equivalent extensive professional experience may also be considered.</li><li>At least 10 years of demonstrated professional experience in migration governance, preferably at international and/or regional level.</li><li>Strong knowledge of Africa Europe migration relations and migration policy frameworks.</li><li>Solid knowledge of relevant European migration policy frameworks, including contemporary EU migration and asylum policies.</li><li>Familiarity with strategic frameworks governing Africa Europe migration cooperation.</li><li>Demonstrated knowledge of intergovernmental and State-driven migration dialogues, including their institutional structures, working methods, ministerial processes, declarations and action plans.</li><li>Previous experience with regional migration dialogues such as the Rabat Process, Khartoum Process or comparable intergovernmental migration initiatives is highly desirable.</li><li>Knowledge and professional experience relating to West Africa is a strong advantage.</li><li>Demonstrated experience analysing migration issues across both African and European contexts.</li><li>Strong analytical and strategic-thinking skills, including the ability to interpret migration trends and institutional developments over time.</li><li>A strong record of authoring or co-authoring high-quality analytical, policy, strategic or flagship publications.</li><li>Proven experience drafting, reviewing and editing complex policy-oriented knowledge products.</li><li>Demonstrated experience working with governments, international organisations, regional institutions and other stakeholders in Europe and Africa.</li><li>Experience designing and conducting senior-level stakeholder consultations, interviews or policy dialogues involving multiple countries.</li><li>Strong qualitative research skills.</li><li>Excellent writing, synthesis and policy-communication skills.</li><li>Ability to transform large volumes of evidence into concise, coherent and strategically relevant analysis.</li><li>Fluency in both English and French is mandatory, including excellent professional writing skills.</li><li>Knowledge of additional languages relevant to Africa Europe migration cooperation is an asset.</li><li>Ability to work independently, remotely and within tight deadlines.</li><li>Availability during the anticipated implementation period from late August through December 2026.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Director of Sales</strong></span></p><br><p><span><span>We are seeking an experienced and commercially driven Director of Sales to lead our hotel’s sales strategy and drive revenue growth across all market segments.</span></span></p><br><p><span><span>As a key member of the hotel leadership team, the Director of Sales will be responsible for developing and executing the overall sales strategy, strengthening key client and business relationships, identifying new revenue opportunities, and leading the Sales team to achieve and exceed commercial objectives.</span></span></p><br><p><span><span>The ideal candidate is a strategic thinker, an inspiring people leader, and a results-oriented hospitality professional with a strong understanding of the local and international markets.</span></span></p><br><p><span><span><strong>A little taste of your day-to-day</strong></span></span></p><br><p><span><span>Every day is different</span></span><span><span>, </span></span><span><span>but you’ll mostly be:</span></span></p><br><ul><li><p><span><span>Identifying new business opportunities and developing strategic approaches to maximize hotel performance throughout seasonal fluctuations.</span></span></p><br></li><li><p><span><span>Creating and implementing sales plans based on market intelligence that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales. </span></span></p><br></li><li><p><span><span>Producing and reviewing daily, weekly and monthly reports to monitor performance and sharing with DOSM. </span></span></p><br></li><li><p><span><span>Developing and maintaining relationships with key clients and outside contacts.</span></span></p><br></li><li><p><span><span>Hit all personal/team sales goals and maximize profitability</span><span>. </span></span></p><br></li><li><p><span><span>Create and implement sales plans that drive measurable incremental</span><span>occupancy, increase average rates, increase volume, food and beverage and banquet sales. </span></span></p><br></li><li><p><span><span>Produce monthly reports and sales forecasts to analyses current/potential accounts, market and sales trends, coordinate activities to increase revenue and market share and monitor. performance to ensure actual sales meet or exceed established revenue plan. </span></span></p><br></li><li><p><span><span>Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel.</span></span></p><br></li><li><p><span><span>Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP’s, large groups, and other key guests </span></span></p><br></li><li><p><span><span>Lead marketing efforts to up sell guests on hotel services, offerings, and amenities</span></span></p><br></li><li><p><span>Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high-profile exposure for the hotel </span></p><br></li><li><p><span>Effectively communicate and market aspects of the hotel that are sustainable or “green” and use information to gain new business opportunities </span></p><br></li><li><p><span>Raise the awareness and reputation of your hotel and the brand locally – occasionally acting as hotel representative for media related enquires.</span></p><br></li></ul><p><span><span><strong>What we need from you</strong></span></span></p><br><ul><li><p><span>Bachelor’s degree in business administration, Hospitality Management, Marketing, Sales or a related field preferred.</span></p><br></li><li><p><span>Minimum 5–7 years of hotel sales experience, preferably within an international/luxury hotel environment.</span></p><br></li><li><p><span>Previous experience as Senior Sales Manager, Associate Director of Sales, Director of Sales or equivalent.</span></p><br></li><li><p><span>Strong knowledge of the Jordanian corporate, government, diplomatic, leisure and MICE markets.</span></p><br></li><li><p><span>Demonstrated track record of achieving sales targets and developing key accounts.</span></p><br></li><li><p><span>Experience managing and developing a sales team.</span></p><br></li><li><p><span>Strong understanding of hotel revenue management and commercial practices.</span></p><br></li><li><p><span>Excellent negotiation, presentation and communication skills.</span></p><br></li><li><p><span>Strong business development and networking capabilities.</span></p><br></li><li><p><span>Fluency in English and Arabic preferred.</span></p><br></li><li><p><span>Strong knowledge of MS Office and hotel sales/CRM systems.</span></p><br></li></ul><p><span><span><strong>What you can expect from us</strong></span></span></p><br><p><span><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. </span></span></p><br><p><span><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.</span></span></p><br><p><span><span>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. </span></span></p><br><p><span><span>So, join us and you’ll become part of our ever-growing global family.</span></span></p><br><br> </div>
<p><strong>Terms of Reference (TOR)</strong></p>
<p><strong>Recruitment of a Pool of Short-Term Data Collection Enumerators</strong></p>
<p><strong>Organization:</strong> ActionAid Arab Region (AAAR)<br>
<strong>Duty Station:</strong> Jordan, Syria, Lebanon<br>
<strong>Number of Enumerators:</strong> tentative<br>
<strong>Duration:</strong> Approximately 7–10 working days per assignment, depending on operational needs<br>
<strong>Compensation:</strong> 15 JOD per working day</p>
<p><strong>1. Background</strong></p>
<p>ActionAid Arab Region (AAAR) works with local partners across the Arab region to implement development and humanitarian programmes. As part of its commitment to programme quality, accountability, and evidence-based decision-making, AAAR regularly conducts monitoring activities and data collection exercises across its projects.</p>
<p>AAAR is seeking to recruit short-term enumerators based in Jordan, Syria or Lebanon to support data collection assignments under different projects and programmes. The recruitment is intended to establish a pool of enumerators who can be engaged as needed for short-term assignments. The nature, duration, and volume of work will vary depending on programme requirements.</p>
<p><strong>2. Purpose of the Assignment</strong></p>
<p>The enumerators will support AAAR's Programme Quality, Monitoring, Evaluation and Learning (PQMEAL) Unit in collecting reliable, accurate, and timely data to inform programme monitoring, accountability, and learning.</p>
<p>Assignments may include telephone surveys, Post-Distribution Monitoring (PDM), Key Informant Interviews (KIIs), beneficiary feedback surveys, and other monitoring and data collection activities as required.</p>
<p><strong>3. Scope of Work and Responsibilities</strong></p>
<p>Under the guidance of the PQMEAL Unit, the enumerators will be responsible for:</p>
<ul>
<li>Conducting telephone surveys with project participants and other relevant respondents.</li>
<li>Conducting Key Informant Interviews (KIIs) and other interviews, as assigned.</li>
<li>Using data collection tools and questionnaires provided by AAAR, including digital tools where applicable.</li>
<li>Following the approved methodology, sampling procedures, and interview protocols.</li>
<li>Recording responses accurately, completely, and objectively.</li>
<li>Conducting follow-up calls and documenting call outcomes where required.</li>
<li>Respecting respondents' informed consent, confidentiality, privacy, and voluntary participation.</li>
<li>Applying safeguarding, protection, and data protection principles throughout the data collection process.</li>
<li>Reporting progress, challenges, and any issues encountered during data collection to the designated PQMEAL focal point.</li>
<li>Meeting agreed daily targets and assignment deadlines while maintaining data quality.</li>
<li>Participating in briefings and training sessions before each assignment, as required.</li>
</ul>
<p>The enumerators will not be responsible for developing methodologies, designing data collection tools, analysing data, or preparing reports. These tasks will be managed by AAAR's PQMEAL Unit.</p>
<p><strong>4. Location and Duration</strong></p>
<p>The work will be conducted from the <strong>AAAR home office in Amman, Jordan, or remotely in Syria and Lebanon</strong>. Enumerators must be based in these 3 countries and available to work from the designated areas during their assigned working days.</p>
<p>The expected duration is approximately <strong>7–10 working days per assignment</strong>, depending on the volume and nature of the data collection required. The actual duration and working schedule will be communicated before each assignment. Engagement will be on a short-term, as-needed basis, and continuous work is not guaranteed.</p>
<p><strong>5. Required Qualifications and Experience</strong></p>
<p>Applicants should meet the following requirements:</p>
<ul>
<li>Be based in Jordan, Syria or Lebanon.</li>
<li>Have a university degree or be currently enrolled in a relevant university programme; applicants from other academic backgrounds with relevant experience may also be considered.</li>
<li>Have excellent Arabic communication skills, with the ability to communicate professionally and respectfully with diverse respondents.</li>
<li>Be comfortable using smartphones, computers, and digital data collection tools.</li>
<li>Demonstrate strong communication, listening, and interpersonal skills.</li>
<li>Be detail-oriented, reliable, organised, and able to meet deadlines.</li>
<li>Be committed to confidentiality, informed consent, safeguarding, and ethical data collection.</li>
<li>Be available for short-term assignments on relatively short notice.</li>
</ul>
<p>Previous experience using KoboToolbox, ODK, or similar data collection platforms is an advantage.</p>
<p><strong>6. Compensation</strong></p>
<p>Selected enumerators will receive <strong>15 JOD per working day</strong> for the days worked and agreed upon with AAAR.</p>
<p>The expected engagement is 7–10 working days per assignment, equivalent to <strong>105–150 JOD per enumerator</strong> for a full assignment of this duration.</p>
<p>Any additional costs, including telephone credit or SIM cards, will be addressed separately by AAAR where applicable and communicated before the assignment begins.</p>
<p><strong>7. Supervision and Reporting</strong></p>
<p>Enumerators will report to the designated focal point within AAAR's PQMEAL Unit. They will receive the necessary orientation, data collection tools, instructions, and quality requirements before commencing each assignment.</p>
<p><strong>8. Application Process</strong></p>
<p>Interested candidates are invited to submit their CV, highlighting relevant data collection, research, or interview experience, along with their contact information and availability.</p>
<p>Applications should be submitted to <strong>[ari.jobs@actionaid.org]</strong> by <strong>[8/11/2026]</strong>, using the subject line: <em>Application – Short-Term Data Collection Enumerator</em>.</p>
<p>Only shortlisted candidates will be contacted. Selection will be based on relevant experience, communication skills, availability, and suitability for short-term data collection assignments.</p>
<p>ActionAid Arab Region is committed to safeguarding and expects all enumerators to uphold its values and relevant policies, including safeguarding, confidentiality, and ethical conduct throughout their engagement.</p>
<p> </p>
<p><strong>Terms of Reference (TOR)</strong></p>
<p><strong>Recruitment of a Pool of Short-Term Data Collection Enumerators</strong></p>
<p><strong>Organization:</strong> ActionAid Arab Region (AAAR)</p>
<p><strong>Duty Station:</strong> AAAR Home Office, Amman, Jordan<br>
<strong>Number of Enumerators:</strong> tentative<br>
<strong>Duration:</strong> Approximately 7–10 working days per assignment, depending on operational needs<br>
<strong>Compensation:</strong> 15 JOD per working day</p>
<p><strong>1. Background</strong></p>
<p>ActionAid Arab Region (AAAR) works with local partners across the Arab region to implement development and humanitarian programmes. As part of its commitment to programme quality, accountability, and evidence-based decision-making, AAAR regularly conducts monitoring activities and data collection exercises across its projects.</p>
<p>AAAR is seeking to recruit short-term enumerators based in Jordan to support data collection assignments under different projects and programmes. The recruitment is intended to establish a pool of enumerators who can be engaged as needed for short-term assignments. The nature, duration, and volume of work will vary depending on programme requirements.</p>
<p><strong>2. Purpose of the Assignment</strong></p>
<p>The enumerators will support AAAR's Programme Quality, Monitoring, Evaluation and Learning (PQMEAL) Unit in collecting reliable, accurate, and timely data to inform programme monitoring, accountability, and learning.</p>
<p>Assignments may include telephone surveys, Post-Distribution Monitoring (PDM), Key Informant Interviews (KIIs), beneficiary feedback surveys, and other monitoring and data collection activities as required.</p>
<p><strong>3. Scope of Work and Responsibilities</strong></p>
<p>Under the guidance of the PQMEAL Unit, the enumerators will be responsible for:</p>
<ul>
<li>Conducting telephone surveys with project participants and other relevant respondents.</li>
<li>Conducting Key Informant Interviews (KIIs) and other interviews, as assigned.</li>
<li>Using data collection tools and questionnaires provided by AAAR, including digital tools where applicable.</li>
<li>Following the approved methodology, sampling procedures, and interview protocols.</li>
<li>Recording responses accurately, completely, and objectively.</li>
<li>Conducting follow-up calls and documenting call outcomes where required.</li>
<li>Respecting respondents' informed consent, confidentiality, privacy, and voluntary participation.</li>
<li>Applying safeguarding, protection, and data protection principles throughout the data collection process.</li>
<li>Reporting progress, challenges, and any issues encountered during data collection to the designated PQMEAL focal point.</li>
<li>Meeting agreed daily targets and assignment deadlines while maintaining data quality.</li>
<li>Participating in briefings and training sessions before each assignment, as required.</li>
</ul>
<p>The enumerators will not be responsible for developing methodologies, designing data collection tools, analysing data, or preparing reports. These tasks will be managed by AAAR's PQMEAL Unit.</p>
<p><strong>4. Location and Duration</strong></p>
<p>The work will be conducted from the <strong>AAAR home office in Amman, Jordan</strong>. Enumerators must be based in Jordan and available to work from the designated office during their assigned working days.</p>
<p>The expected duration is approximately <strong>7–10 working days per assignment</strong>, depending on the volume and nature of the data collection required. The actual duration and working schedule will be communicated before each assignment. Engagement will be on a short-term, as-needed basis, and continuous work is not guaranteed.</p>
<p><strong>5. Required Qualifications and Experience</strong></p>
<p>Applicants should meet the following requirements:</p>
<ul>
<li>Be based in Jordan and available to work from AAAR's office in Amman.</li>
<li>Have a university degree or be currently enrolled in a relevant university programme; applicants from other academic backgrounds with relevant experience may also be considered.</li>
<li>Have excellent Arabic communication skills, with the ability to communicate professionally and respectfully with diverse respondents.</li>
<li>Have good English comprehension and communication skills.</li>
<li>Be comfortable using smartphones, computers, and digital data collection tools.</li>
<li>Demonstrate strong communication, listening, and interpersonal skills.</li>
<li>Be detail-oriented, reliable, organised, and able to meet deadlines.</li>
<li>Be committed to confidentiality, informed consent, safeguarding, and ethical data collection.</li>
<li>Be available for short-term assignments on relatively short notice.</li>
</ul>
<p>Previous experience using KoboToolbox, ODK, or similar data collection platforms is an advantage.</p>
<p><strong>6. Compensation</strong></p>
<p>Selected enumerators will receive <strong>15 JOD per working day</strong> for the days worked and agreed upon with AAAR.</p>
<p>The expected engagement is 7–10 working days per assignment, equivalent to <strong>105–150 JOD per enumerator</strong> for a full assignment of this duration.</p>
<p>Any additional costs, including telephone credit or SIM cards, will be addressed separately by AAAR where applicable and communicated before the assignment begins.</p>
<p><strong>7. Supervision and Reporting</strong></p>
<p>Enumerators will report to the designated focal point within AAAR's PQMEAL Unit. They will receive the necessary orientation, data collection tools, instructions, and quality requirements before commencing each assignment.</p>
<p><strong>8. Application Process</strong></p>
<p>Interested candidates are invited to submit their CV, highlighting relevant data collection, research, or interview experience, along with their contact information and availability.</p>
<p>Applications should be submitted to <strong>[ari.jobs@actionaid.org]</strong> by <strong>[8/11/2026]</strong>, using the subject line: <em>Application – Short-Term Data Collection Enumerator</em>.</p>
<p>Only shortlisted candidates will be contacted. Selection will be based on relevant experience, communication skills, availability, and suitability for short-term data collection assignments.</p>
<p>ActionAid Arab Region is committed to safeguarding and expects all enumerators to uphold its values and relevant policies, including safeguarding, confidentiality, and ethical conduct throughout their engagement.</p>
<p> </p>
<p> </p>
<p><strong>JOB DESCRIPTION</strong></p>
<p><strong>Legal and Contractual Affairs Specialist</strong></p>
<p > </p>
<p><strong>Job Title: </strong>Legal and Contractual Affairs Specialist</p>
<p><strong>Report to</strong>: MCPMU Director (technical direction); WGA Human Resources and Administrative Manager (administrative and contractual)</p>
<p><strong>Program</strong>: Jordan Water Governance Activity (WGA)</p>
<p><strong>Location</strong>: Management Contract Performance Management Unit (MCPMU)</p>
<p > Water Authority of Jordan (WAJ) - Amman, Jordan.</p>
<p><strong>Position type</strong>: Full-Time Local Professional</p>
<p><strong>Duration</strong>: Fixed-term through December 31, 2026</p>
<p> </p>
<p><strong>BACKGROUND </strong></p>
<p>The Water Governance Activity (WGA) program is a multi-year project funded by USG, which aims to support the GOJ in achieving measurable improvements and greater sustainability of the water sector by providing technical assistance to strengthen strategic planning, financial sustainability, policy development, data-driven decision-making, and capacity-building efforts to enhance utility performance. In addition, to increase accountable, sustainable water sector management and governance by supporting and strengthening the National Conveyor Project's Project Management Unit, strategic planning, financial management, policy development and implementation, and capacity-building efforts. </p>
<p>The Water Authority of Jordan (WAJ) has entered into a Management Contract (MC) for the Yarmouk Water Company (YWC) to improve the efficiency, performance, and sustainability of water and wastewater services in the Yarmouk service area. The Management Contract Performance Management Unit (MCPMU) is established to act as WAJ’s institutional mechanism to safeguard public interests, ensure accountability of the Management Contractor, and support successful implementation of the Management Contract throughout its duration.</p>
<p> </p>
<p><strong>JOB SUMMARY</strong></p>
<p>The Legal and Contractual Affairs Specialist serves as the MCPMU’s in-house legal and contractual resource for the Management Contract for the Yarmouk Water Company (YWC). The position supports WAJ in safeguarding its legal and contractual interests by reviewing the Management Contractor’s deliverables and submissions, monitoring compliance with the Management Contract, Assignment Agreement, Articles of Association, and related legal documents, advising the MCPMU Director and WAJ leadership on contract interpretation, compliance, and governance matters, and supporting the management of claims, disputes, and contractual remedies. The Specialist works under the day-to-day technical direction of the MCPMU Director as an embedded member of the MCPMU, with administrative and contractual reporting to the WGA project.</p>
<p> </p>
<p><strong>DUTIES AND RESPONSIBILITIES:</strong></p>
<p>The incumbent’s main responsibilities include, but are not limited to:</p>
<ul>
<li>Review the Management Contractor’s deliverables from a legal and contractual perspective.</li>
<li>Conduct an initial comprehensive legal review of the Management Contract, Assignment Agreement, Articles of Association, and related legal documents, and establish a compliance monitoring checklist for use by the MCPMU.</li>
<li>Identify legal and contractual risks, develop and maintain a legal and contractual risk register, and recommend appropriate mitigation measures.</li>
<li>Prepare periodic progress reports on legal and contractual matters, and an end-of-service report summarizing the status of outstanding issues and recommendations for follow-up by the MCPMU and WAJ.</li>
<li>Monitor compliance with the Management Contract, Assignment Agreement, Articles of Association, and related legal documents.</li>
<li>Provide legal advice to the MCPMU and WAJ on contract interpretation, compliance, and governance matters.</li>
<li>Review contractual correspondence, notices, claims, variations, and legal submissions related to the Management Contract.</li>
<li>Support the assessment of non-compliance events, disputes, and available contractual remedies.</li>
<li>Prepare legal opinions, reports, and recommendations for the MCPMU Director and WAJ leadership.</li>
<li>Support negotiations and dispute resolution processes related to the Management Contract.</li>
<li>Liaise with external legal counsel and relevant stakeholders, as required.</li>
<li>Assist the PPP Unit in the legal preparation, structuring, and procurement of PPP projects, as requested.</li>
<li>Ensure that all monitoring activities comply with applicable laws, regulations, and contractual obligations.</li>
<li>Perform other legal and contractual tasks as assigned by the MCPMU Director and WGA direct supervisor.</li>
</ul>
<p><strong>KNOWLEDGE, SKILLS, AND ABILITIES</strong></p>
<ul>
<li>Strong understanding of the public sector regulatory and institutional framework governing water and wastewater services.</li>
<li>Strong analytical and reporting skills.</li>
<li>Proficiency in Microsoft Office applications (Word, Excel, and PowerPoint).</li>
<li>Strong coordination and communication skills, with the ability to engage effectively with the Management Contractor, WAJ departments, YWC staff, and external stakeholders. </li>
<li>Full professional proficiency in Arabic and English (spoken and written), including legal drafting in both languages.</li>
<li>High level of integrity and discretion in handling sensitive legal, contractual, and commercial information.</li>
</ul>
<p><strong>EDUCATION AND/OR EXPERIENCE</strong></p>
<ul>
<li>Bachelor’s degree in law; an advanced degree or specialization in contract, commercial, or administrative law is an advantage.</li>
<li>Relevant legal experience, including advising on contracts, preferably within the public sector, utilities, or infrastructure projects.</li>
<li>Strong knowledge of Jordanian contract, administrative, and commercial law, and of the legal and regulatory framework governing the water sector and public utilities.</li>
<li>Proven ability to review, interpret, and advise on complex contractual arrangements, including performance-based and management contracts, with a sound understanding of claims management and dispute resolution mechanisms.</li>
<li>Demonstrated experience with management contracts, PPP arrangements, or other performance-based contractual frameworks is preferred; experience with donor-funded projects is an asset.</li>
</ul>
<p>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.</p>
<p>Chemonics is committed to the goal of equal employment opportunity. Chemonics recruits, hires, trains, and promotes people in all job titles without regard to race, color, religion, age, national origin, disability, sex, sexual orientation, gender or gender identity, or any other category specified by labor laws. All employment decisions will be consistent with the principle of equal employment opportunity. All personnel actions such as compensation, benefits, transfers, layoffs, return from layoff, company sponsored training, education, tuition assistance, social and recreational programs will be administered without regard to race, color, religion, age, national origin, disability, sex, sexual orientation, gender or gender identity, or any other category specified by local labor laws.</p>
<p> </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and Morocco.</p><br><p>We are an equal opportunities employer. We hire and treat our co-workers in a manner that does not discriminate with regards to gender, race, colour, religion, age, disability, sexual orientation, marital status, nationality, political opinion, union affiliation, social or ethnic origin.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><ul><li>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts.</li><li>Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to:</li><li>Your focus area is our Småland; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting.</li><li>When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout.</li><li>Operate and Support Store activities.</li><li>Provide a day out for the whole family.</li><li>Maintain the communications of the shopping tools for any services and campaigns to be up to date.</li><li>Secure an easy buying process from home to home.</li><li>Act as a highly efficient, and staffed, sales mechanism.</li><li>Show home furnishing solutions full of inspiring home furnishing ideas.</li><li>You’re the first one to meet our customers making sure meeting their wishes and needs.</li><li>Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store.</li><li>Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required.</li><li>Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click & Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience.</li><li>Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</li></ul><p><strong> Functional / Technical Skills</strong></p><br><ul><li>Good understanding of Småland operational routines, including child registration, safety procedures, and capacity control.</li><li>Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers.</li><li>Ability to follow Småland guidelines for child supervision, check-in and check-out procedures, and emergency protocols.</li><li>Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience.</li><li>Knowledge of store layout and key store functions to effectively guide customers and answer questions.</li><li>Ability to use basic store systems and registration tools for Småland check-in and customer support tasks.</li><li>Understanding of IKEA customer service standards and tone of voice when interacting with customers and children.</li><li>Ability to maintain cleanliness, organization, and safety standards in the Småland play area and entrance zone.</li><li>Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance.</li><li>Ability to identify and respond quickly to customer needs, safety concerns, or operational issues.</li><li>Understanding of IKEA services and offers to provide basic information and guide customers to the correct department.</li><li>Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</li></ul><br>Qualifications<br><ul><li>Experience working in a customer service or retail environment is preferred.</li><li>Experience interacting with children and families, childcare environments, or play areas is considered an advantage.</li><li>Demonstrated ability to provide friendly, helpful, and customer-focused service.</li><li>Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude.</li><li>Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset.</li><li>Good communication and interpersonal skills when interacting with customers and co-workers.</li><li>Ability to work collaboratively within a team and support colleagues when needed.</li><li>Basic computer and system literacy to support registrations or operational tasks.</li><li>Strong attention to safety and responsibility, particularly when working with children in Småland.</li><li>Ability to follow operational routines and procedures while maintaining efficiency and service quality.</li><li>Flexibility to work in different store areas and shifts, supporting the overall customer experience.</li></ul><br>Additional Information<br><p>* Local employment regulations applies</p><br><br><br> </div>
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