Medical Representative Jobs in Jordan
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<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.<br>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p> </p>
<p><strong>Head of Communications</strong></p>
<p><strong>OCA MENA Office – AMMAN</strong></p>
<p><strong><em>Family: </em></strong><em>Media and Communications</em></p>
<p><strong><em>Level:</em></strong><em> 13 IRFFG (3,427 JOD Monthly Gross).</em></p>
<p><strong><em>Workplace:</em></strong><em> Amman-Jordan with travels to Médecins Sans Frontières (MSF) operations and offices in the MENA region and HQs.</em></p>
<p><strong><em>Reports to (Hierarchical): </em></strong><em>Intersectional Head of Office in Amman.</em></p>
<p><strong><em>Reports to (Functional): </em></strong><em>Head of OSCAR (Advocacy, Operations and Communication) in Amsterdam. </em></p>
<p><strong><em>Duration:</em></strong><em> One Year Contract.</em></p>
<p> </p>
<p><strong>Background:</strong></p>
<p> </p>
<p>The Amman Regional Communications Hub (ARCH) was established in 2017 to strengthen MSF’s capacity to advance its institutional and operational priorities through regional media and digital communications, while enhancing the organization’s visibility, identity, and public profile across the Middle East and North Africa (MENA).</p>
<p> </p>
<p>The ARCH is part of MSF’s regional communications network, working closely with offices in Lebanon and the UAE, as well as communications teams across the region and globally. Based within the Amman Intersectional Support Office, which hosts more than 100 staff from three Operational Centers (OCA, OCBA, OCG), ARCH plays a key role in supporting collaboration and alignment across MSF entities.</p>
<p> </p>
<p>The Amman Hub is transitioning towards a new model, increasing mutualization among OCs aiming at higher coherence and efficiency. Although it offers services for all OC, currently, the ARCH is directly managed by OCA. In the following months, the unit will be handed over to the new Amman Intersectional Support Office, and therefore report to the new Intersectional Head of Office.</p>
<p><strong>Main Purpose:</strong></p>
<p> </p>
<p> </p>
<p>The Head of Communications leads the Amman Regional Communications Hub (ARCH), providing strategic direction for MSF communications across the Middle East and North Africa (MENA) region. The role is responsible for strengthening MSF’s visibility, reputation, acceptance, and public engagement among Arabic-speaking audiences, while supporting advocacy priorities and fostering collaboration across MSF operational centers and communications platforms.</p>
<p> </p>
<p>As MSF in Amman progresses towards a more unified organizational model, the Head of Communications leads the ongoing development of ARCH, strengthens coordination across the movement, and contributes as a member of the management team to shaping the strategic direction of MSF’s intersectional support and communications activities in and from the MENA region.</p>
<p> </p>
<p>Furthermore, as a member of the regional leadership structure, the Head of Communications contributes to the development of a unified and coherent communications approach in Amman and across the MENA region.</p>
<p><strong><em><u>Key Responsibilities:</u></em></strong></p>
<ol>
<li><strong>Strategic Leadership</strong></li>
</ol>
<ul>
<li>Lead the strategic direction, development, and performance of ARCH.</li>
<li>Develop and oversee regional communications strategies aligned with MSF institutional and operational priorities.</li>
<li>Provide senior-level advice on media engagement, advocacy opportunities, public positioning, and reputation management.</li>
<li>Support the transition towards a unified MSF entity in Amman through coherent and collaborative communications approaches.</li>
</ul>
<p> </p>
<ol>
<li value="2"><strong>Communications and Public Engagement</strong></li>
</ol>
<ul>
<li>Strengthening MSF’s visibility and influence through media relations, digital communications, and public engagement initiatives.</li>
<li>Identify opportunities to amplify MSF’s voice on humanitarian issues affecting populations in the region.</li>
<li>Ensure communications activities support advocacy objectives and organizational priorities.</li>
<li>Act as spokesperson for MSF when appropriate.</li>
</ul>
<p> </p>
<ol>
<li value="3"><strong>Regional Coordination and Representation</strong></li>
</ol>
<ul>
<li>Coordinate with MSF communications teams, hubs, and offices across the MENA region and globally.</li>
<li>Facilitate alignment among operational centers and stakeholders on communications priorities and initiatives.</li>
<li>Represent ARCH in regional and international communications platforms and forums.</li>
</ul>
<p> </p>
<ol>
<li value="4"><strong>Team Leadership and Management</strong></li>
</ol>
<ul>
<li>Lead, coach, and develop a high-performing communications team.</li>
<li>Foster a culture of collaboration, innovation, accountability, and continuous learning.</li>
<li>Oversee planning, budgeting, resource allocation, monitoring, and reporting.</li>
<li>Ensure effective performance management and staff development.</li>
</ul>
<p> </p>
<ol>
<li value="5"><strong>Stakeholder Engagement</strong></li>
</ol>
<ul>
<li>Build and maintain strategic relationships with media outlets, content creators, influencers, researchers, and other key stakeholders.</li>
<li>Strengthening partnerships that enhance the impact and reach of MSF communications and advocacy efforts.</li>
</ul>
<p > </p>
<p><strong><em><u>Key Competencies and Leadership Profile:</u></em></strong></p>
<ol>
<li><strong>Strategic Leadership</strong></li>
</ol>
<ul>
<li>Strong strategic thinking and decision-making skills.</li>
<li>Ability to navigate complexity and lead through change.</li>
<li>Strong understanding of humanitarian, political, media, and digital environments.</li>
</ul>
<p> </p>
<ol>
<li value="2"><strong>People Leadership</strong></li>
</ol>
<ul>
<li>Proven experience leading multicultural teams.</li>
<li>Ability to coach, motivate, and develop staff.</li>
<li>Promotes collaboration, inclusion, and accountability.</li>
</ul>
<p> </p>
<ol>
<li value="3"><strong>Communication and Influence</strong></li>
</ol>
<ul>
<li>Excellent communication, presentation, and stakeholder management skills.</li>
<li>Strong political awareness and sound judgment.</li>
<li>Ability to build consensus and influence across diverse stakeholders.</li>
</ul>
<p> </p>
<ol>
<li value="4"><strong>Operational Excellence</strong></li>
</ol>
<ul>
<li>Strong commitment to MSF principles and humanitarian values.</li>
<li>Strong planning, prioritization, and project management skills.</li>
<li>Results-oriented with the ability to manage multiple priorities.</li>
<li>Commitment to innovation and continuous improvement.</li>
<li>High integrity, professionalism, and discretion.</li>
<li>Adaptable, proactive, and solutions oriented.</li>
<li>Willingness to travel frequently within the region.</li>
</ul>
<p> </p>
<p><strong><em><u>Profile Requirements:</u></em></strong></p>
<p><strong>Education:</strong></p>
<ul>
<li>Master’s degree in Communications, Media, Public Affairs, Advocacy, or related fields.</li>
</ul>
<p > </p>
<p><strong>Experience:</strong></p>
<ul>
<li>At least 5 years in relevant and similar jobs, demonstrated experience leading communications strategies in complex international environments.</li>
<li>Previous experience with MSF or other INGO’s in developing countries is desirable.</li>
</ul>
<p> </p>
<p><strong>Languages:</strong></p>
<ul>
<li>Essential: Fluency in written and spoken Arabic and English.</li>
<li>Proficiency in French is considered an advantage.</li>
</ul>
<p > </p>
<p><strong>Additional Information: </strong></p>
<ul>
<li>This position is open to both Jordanian and non-Jordanian applicants.</li>
</ul>
<p > </p>
<p><strong>Compensation & Benefit:</strong></p>
<ul>
<li> Relocation package will be applicable for non-Jordanian staff.</li>
</ul>
<p > </p>
<p> </p>
<p><strong>If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by </strong><strong>Wednesday 07<sup>th</sup> October 2026</strong><strong>.</strong></p>
<p> </p>
<p> </p>
<p><strong>To: </strong><a href="https://msfamman.recruitee.com/o/head-of-communications"><strong>https://msfamman.recruitee.com/o/head-of-communications</strong></a></p>
<p> </p>
<p><strong><em>Any incomplete application will not be considered (ie no </em></strong><strong>cover letter<em>). Kindly note ONLY shortlisted applicants will be contacted.</em></strong></p>
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<h2 class="job-details__description-header text-color-secondary font-family-secondary">Job Description</h2>
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<p><span><span><span>What we are looking for</span></span></span></p>
<p><span><span lang="EN-US">We are looking for a strategic, proactive, and collaborative professional who is passionate about strengthening humanitarian response through effective grants management, resource mobilisation, and meaningful partnerships.</span></span></p>
<p><span><span lang="EN-US">The ideal candidate combines strong technical expertise with excellent leadership and relationship-building skills, bringing people and organisations together to deliver quality, accountable, and impactful programmes.</span></span></p>
<p><span><span lang="EN-US">Knowledge of the Jordan’s humanitarian context is also important.</span></span></p>
<p><span><i><span><span>We invite applications from qualified internal candidates in NRC Jordan matching the profile.</span></span></i><span> </span><i><span><span>Applicants must be legally eligible to work in Jordan, We are unable to provide work permits or visa sponsorships for this position.</span></span></i></span></p>
<p><span><span lang="EN-US"><span>What you will do</span></span></span></p>
<p><span><span>NRC Jordan is seeking a dynamic and results-oriented <span>Grants & Partnerships Manager</span> to provide strategic leadership in grants management, business development, and partnership development, contributing to high-quality programming and impactful humanitarian interventions in Jordan.</span></span></p>
<p><span><span>Key responsibilities:</span></span></p>
<ul>
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<p><span><span><span>Grants Management and Compliance:</span> Oversee the grants portfolio, ensuring compliance with NRC policies, donor requirements, project cycle management standards, and reporting deadlines.</span></span></p>
</li>
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<p><span><span><span>Proposal Development and Fundraising:</span> Lead the development of high-quality concept notes, funding proposals, and donor reports, while identifying new funding opportunities and supporting donor engagement.</span></span></p>
</li>
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<p><span><span><span>Strategic Partnership Management:</span> Lead the development and implementation of the Country Office partnership strategy, promoting equitable, sustainable partnerships aligned with NRC’s localisation objectives.</span></span></p>
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<p><span><span><span>Partner Assessment and Capacity Building:</span> Oversee partner identification, due diligence, capacity assessments, risk mitigation, and capacity-strengthening initiatives.</span></span></p>
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<p><span><span><span>Systems and Quality Assurance:</span> Strengthen grants and partnership management systems, tools, SOPs, and processes to ensure quality, accountability, and continuous learning.</span></span></p>
</li>
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<p><span><span><span>Stakeholder Engagement and Coordination:</span> Build and maintain effective relationships with donors, implementing partners, and internal teams to support quality programming and shared objectives.</span></span></p>
</li>
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<p><span><span><span>Team Leadership and Development:</span> Provide technical and administrative leadership to Grants & Partnerships staff, fostering performance, collaboration, and professional development.</span></span></p>
</li>
</ul>
<p><span><span><span>What you will bring </span></span></span></p>
<ul>
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<p><span><span>A minimum of <span>3 years’ relevant experience</span> in grants and/or partnerships management within a humanitarian or development context.</span></span></p>
</li>
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<p><span><span>Proven experience in donor engagement, fundraising, proposal development, reporting, and compliance with humanitarian donor requirements.</span></span></p>
</li>
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<p><span><span>Demonstrated experience managing implementing partners and consortia, including partner assessments and capacity development.</span></span></p>
</li>
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<p><span><span>Strong knowledge of the humanitarian and development sector in Jordan, including NGO and UN operations.</span></span></p>
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<p><span><span>Fluency in <span>written and spoken Arabic</span>, alongside excellent communication, coordination, planning, and leadership skills.</span></span></p>
</li>
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<p><span><span>A collaborative, trustworthy, and results-oriented professional with strong interpersonal skills, integrity, and the ability to build effective relationships and adapt to change.</span></span></p>
</li>
</ul>
<p><span><span>Please download </span></span><a href="https://norwegianrefugeecouncil.sharepoint.com/:b:/s/JDsforNRCPeople/IQB8V4R-ZMG5QLsMcubOID_AAZceYE8kIGfbslZH3h8UiP4?e=Oo48Yc" rel="noopener noreferrer"><span><span>the detailed job description</span></span></a><span><span> to learn more about the position.</span></span></p>
<p><span><span><span>What we offer</span></span></span></p>
<ul>
<li class="ortl-align-justify">
<p><span><span>Duty station: Amman</span></span></p>
</li>
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<p><span><span>Fixed term contract, renewable based on performance, funding and need for the position</span></span></p>
</li>
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<p><span><span>Travel: 20% </span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Salary/benefits: Grade 9 on NRC's national grading structure. </span></span></p>
</li>
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<p><span><span>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></span></p>
</li>
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<p><span><span>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></span></p>
</li>
</ul>
<p><a href="https://www.nrc.no/career/what-we-offer/" rel="noopener noreferrer"><span><span>Find out more about the benefits of working for NRC</span></span></a></p>
<p><span><span>Important information about the application process</span></span></p>
<ul>
<li class="ortl-align-justify">
<p><span><span>We invite applications from qualified candidates in Jordan matching the profile. </span><i><span><span>Applicants must be legally eligible to work in Jordan, We are unable to provide work permits or visa sponsorships for this position.</span></span></i></span></p>
</li>
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<p><span><span>Please ensure you attach copies of your academic and professional certificates. </span></span></p>
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<p><span><span>To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</span></span></p>
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<p><span><span>When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></span></p>
</li>
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<p><span><span>Submit your application and CV in English, taking care to attach your latest CV.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.</span></span></p>
</li>
</ul>
<p><span><span><span>Why NRC?</span></span></span></p>
<p><span><span>The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></span></p>
<p><a href="https://vimeo.com/736782633" rel="noopener noreferrer"><span><span>Watch this short video</span></span></a><span><span> to see NRC in action.</span></span></p>
<p><span><span>We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></span></p>
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<p><span><span>do demanding and professional work, often in challenging contexts</span></span></p>
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<p><span><span>join a work culture that empowers every employee to share ideas and take responsibility</span></span></p>
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<p><span><span>be part of a welcoming and supportive community committed to human dignity</span></span></p>
</li>
</ul>
<p><a href="https://www.nrc.no/" rel="noopener noreferrer"><span><span>Learn more about NRC</span></span></a><span><span> </span></span></p>
<p><a href="https://www.nrc.no/countries/middle-east/jordan" rel="noopener noreferrer"><span><span>Learn more about NRC Jordan</span></span></a></p>
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for an <strong>HR Partner</strong> at the <strong>Human Resources Unit </strong><strong>in Amman, Jordan.</strong></p>
<p>The Field HR Partner (hereinafter HRP) acts as a strategic partner, change agent, employee advisor and functional expert supporting and contributing to the ICRC operations. The HRP brings intelligence and insights on people matters to the Regional Management Team (RMT) and the HR Managers (HRM) in the field and ensures People division strategies and objectives are aligned to the region´s priorities and operational needs.</p>
<p>The role assesses and anticipates people related needs in the field and ensures integrated solutions are provided jointly with the People division respective sub-units. The HRP is responsible for providing direction, guidance, support and advice to HRMs in the field, reporting functionally to the HQ HRP and keeping close collaboration with People functions at HQ in order to translate local/regional needs into regional/global People strategies.</p>
<p><strong><u>RELATIONSHIPS </u></strong></p>
<ul>
<li>Internally, advises and partners with the operations Coordinators (Ops Cos) assigned to the delegations, and as needed with the other RMT members. Acts as functional expert (blue line), mentor and coach to the HRMs.;</li>
<li>Actively collaborates with operational regions and sub-regions as assigned, as well as with all actors of the People Division such as the Talent Management Unit, the various People sub-units in Geneva or in the field;</li>
<li>Externally, interacts with the HR community beyond ICRC and HR service providers such as the IFRC, Partner National Societies, International NGOs, UN Agencies, HR related Regional Networks, or others for specific issues and in accordance with the People division’s strategies.</li>
</ul>
<p><strong><u>GENERAL DUTIES</u></strong></p>
<ul>
<li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li>
<li>Understands and adheres to the ICRC Code of Conduct and Procurement Code of Ethics</li>
<li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li>
<li>Respects and observes staff regulations and security rules at all times.</li>
<li>Represents the ICRC in a professional manner at all times.</li>
<li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li>
<li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li>
<li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary</li>
<li>Advocate for a sustainable solution when possible and working in close contact with the GVA sustainability team.</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<p><strong>Acts as strategic partner to the operational regional management aligning regional and People strategic objectives;</strong></p>
<ul>
<li>Brings in field perspectives to HQ HRP to be considered in the People Strategy, Regional Strategic Framework (if available or any other existing regional strategy) and People Roadmap along with the staffing model;</li>
<li>Supports HQ HRP and Regional Management with field statistics and progress made on each pillar of the delegations’ roadmaps;</li>
<li>Follows-up closely with HRMs to deliver on People roadmap objectives tailored to each delegation, aligning them with regional priorities ;</li>
<li>Develops, monitors and is accountable for the People elements in the Regional Hub</li>
<li>Represents the People Division in Regional meetings (whenever needed), People Field regional or global meetings, etc;</li>
<li>Supports the Region on individual cases of Senior Managers in the field (HoDs, Heads of Support etc.) to avoid conflicts of interests with HRMs (recruitment, performance issues etc.);</li>
<li>Represents the employer in engagements with regional staff representatives and provides solutions to the regional management.</li>
</ul>
<p><strong>Represents the field, ensuring People global initiatives, processes, tools and strategies are fit for purpose and adequately deployed to the field </strong></p>
<ul>
<li>Understands thoroughly the organizational culture, the operational region but also each delegation, and adapts the communications and implementation of People strategies and initiatives accordingly;</li>
<li>Is an active member of the virtual HR team made of the regional HR Partners and regional HR Specialists (Reward, LRU, Employer Branding & Communication,Staff-Health, Framework & Compliance, Integrity) aiming to support HRMs in their work and ensuring a coordinated response to all types of situations including crisis mechanism response;</li>
<li>Ensures the implementation of global initiatives, processes and tools at the delegation’s level by maintaining a fit for purpose approach;</li>
<li>Participates actively in the maintenance and development of HR processes, policies and tools, feeding upward insights from the field to ensure that the changes proposed are relevant and sustainable for the field;</li>
<li>Communicates timely relevant HR information to HRMs, ensuring they are aware, informed, prepared and equipped prior to any HR related changes;</li>
<li>Raise awareness about HR trends that affect the regional operations;</li>
<li>Is the lead focal point for one or more transversal thematic areas, ensuring that the People Division prioritizes and integrates field knowledge and operational realities into its contributions;</li>
<li>Contributes to the improvement of People services at the Regional Hub level;</li>
<li>The Field HRP serves as a strategic bridge between the field and HQ, ensuring that institutional initiatives are effectively aligned with field priorities and operational requirements.</li>
</ul>
<p><strong>Provides expert guidance and advice on people strategy, policies and processes to the HR Managers in the field </strong></p>
<ul>
<li>Ensure seamless and efficient HR delivery by acting as a People function expert along with providing strategic guidance, technical expertise, and operational support to HRMs in the field, ensuring alignment with People policies, processes, and compliance standards ;</li>
<li>Extends timely support to HRMs of the Region with detailed guidance on the issues and concerns raised;</li>
<li>Provides continuous coaching, accompaniment and advisory support to HRMs, ensuring effective application of HR tools, policies, and people management practices;</li>
<li>The Field HR Partner in the field will also act as backup and or replacement of the HQ HR Partner on specific topics or files and of other region’s or sub-region’s HR Partners;</li>
<li>Coordinates and supports HRMs in technical trainings and also facilitates regional trainings / workshops;</li>
<li>Analyzes and improves the coherence and pertinence of the HR setups evolution in the region;</li>
<li>Conducts regular visits to the field to ensure Delegations are compliant with HR standards and that support provided by HQ to the field is fit for purpose;</li>
<li>Provides guidance on HR tools, dashboards and TeamSpace to the delegation HR Managers;</li>
<li>In close coordination with the HQ HR Partner, provides support on complex issues that HR Managers have difficulties to address;</li>
<li>Acts as a focal point to advice on matters related to HRSpace, ICRC intranet structure, HR Dashboards and all HR TeamSpaces libraries and thus able to rapidly access information and provide quality HR services;</li>
<li>Onboards new HRM’s in their roles, accompanying them in their understanding of the People ecosystem (People transformation, People strategy, delegation’s roadmap, regional strategy,);</li>
<li>Interacts with the Operations Coordinators of their respective delegations to align with operational priorities;</li>
<li>Provides support to HR Managers and Heads of Delegations in complex files including, but not limited to, disciplinary processes of mobile or senior staff.</li>
</ul>
<p><strong>HR Focal point within the region for providing resources to staff members while consulting, listening and responding to staff members</strong></p>
<ul>
<li>Facilitates, measures and improves the quality of management and teamwork;</li>
<li>Promotes inclusive and diverse workforce and environment ;</li>
<li>Promotes a healthy work/life balance;</li>
<li>Assesses performance and potential of HRMs during Talent Reviews and on an ongoing basis and co-designs and manages HRMs’ development plans and PIP’s when required;</li>
<li>Is a key contributor to HRMs’ and HR teams’ capacity building and to the HRMs’ annual PMD cycle;</li>
<li>Represents staff members’ needs while addressing management concerns related to employee relations matters escalated by HRMs in the field.Is available and approachable for HRMs in the field and for the operational regional management;</li>
<li>Provides HRMs in the field with the resources they need to commit themselves meeting objectives;Ensures fair, ethical, and equitable HR processes and practices.</li>
</ul>
<p><strong>Provide temporary direct HR support to ICRC Delegations: </strong></p>
<ul>
<li>Upon specific request, temporarily assume functions and directly implement HR tasks in a given context due to a critical staffing gap in the set-up of the concerned ICRC Delegation / Mission (6 weeks to 3 months)</li>
<li>Upon specific request, participate in rapid deployments under SURGE to support the ICRC’s crisis / emergencies in the region (6 weeks to 3 months)</li>
</ul>
<p><strong><u>ADDITIONAL DUTIES </u></strong></p>
<ul>
<li>Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, mitigating legal risks and ensuring regulatory compliance, and partners with the legal department as needed/required;</li>
<li>Ensures the follow-up of all messages and correspondence related to the work, in relation with the concerned interlocutors and/or departments</li>
<li>Contribute to the definition of the People Field Unit’s objectives;</li>
<li>Supports and advises HRP colleagues when needed as well as shares good practices;</li>
<li>Represents the ICRC in an appropriate manner during meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image;</li>
<li>Takes responsibility for own professional learning and development;</li>
<li>Travels regularly, up to 30% - 40%;</li>
<li>May be required/requested to perform additional duties not listed above.</li>
</ul>
<p><strong><u>PROFESSIONAL EXPERIENCE AND EDUCATION REQUIRED</u></strong></p>
<ul>
<li>Advanced university degree with specialization in HR or equivalent.</li>
<li>Specialized training in project management and change management.</li>
<li>Fluent command of English and French.</li>
<li>Computer proficiency.</li>
<li>Typically, 12-15 years’ overall professional experience.</li>
<li>Strong academic background, with at least 10 years’ experience as an HR country manager in a similar large global organization.</li>
<li>Training or experience in HR partnership, personal development, labor law, conflict management and knowledge assessment tools.</li>
<li>At least 10 years’ experience in staff management.</li>
</ul>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: 29<sup>th</sup> October 2026, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before 29<sup>th</sup> October midnight.</li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a cover letter and resume in English will be considered.</li>
<li>The salary range is between 3,969 – 4,586 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants.</strong> However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
<p><strong>We encourage applications from people with disabilities.</strong> We are committed to providing an inclusive and accessible recruitment process and to creating a workplace where everyone can contribute and thrive.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Head of Marketing — US Market Company: Crystalia Glass Contract: B2B Format: Remote Market: US Working hours: 8:30 AM–5:00 PM New York time, with at least 6 hours of daily overlap Media budget: $200K+/month Crystalia Glass is a US manufacturer and installer of premium architectural glass systems for residential and commercial interiors , including glass partitions, sliding glass walls, and steel- and aluminum-framed systems.<br> We are looking for a Head of Marketing to own and develop our US marketing function across brand, growth, performance, analytics, and team leadership.<br> Core Requirements 7+ years of marketing experience , including 3+ years leading a full marketing function with ownership of strategy, budget, team, and results.<br> Direct experience owning marketing for the US market , with responsibility for customer acquisition, demand generation, and brand growth.<br> Experience marketing the same product or brand to both B2B and B2C audiences simultaneously — with distinct positioning, customer journeys, acquisition strategies, and funnels for each audience.<br> Experience in a relevant or closely related industry — ideally construction, building materials, architecture and interior products, custom furniture, home improvement, premium home products , or another comparable high-consideration category.<br> Experience managing significant paid media budgets — ideally $1.<br>5M+ annually — with the ability to discuss actual spend, channel allocation, and resulting business performance.<br> Strong full-funnel analytics experience, including attribution, CAC, ROMI, conversion rates, channel economics, and analysis through to closed revenue.<br> Strong experience with CRM systems , including pipeline structure, workflows, lead qualification, reporting, and funnel analysis.<br> We currently use HubSpot, but experience with other advanced CRM platforms is absolutely fine.<br> Experience leading distributed marketing teams of 8+ people , including specialists, contractors, and agencies.<br> Proven marketing and growth results supported by specific numbers and business outcomes .<br> English C1+ , with strong written English for US-facing communication, messaging, and creative review.<br> What You'll OwnBrand & Market Position Define and strengthen Crystalia's positioning in the US premium market Build consistent messaging and brand standards across channels and customer touchpoints Develop a visual production pipeline for completed projects — photography, video, and portfolio content Build PR and media presence in architecture, interior design, construction, and relevant lifestyle publications Develop partnerships with architects, interior designers, contractors, and other trade professionals Growth & Performance Own marketing-sourced growth across both B2B and B2C Manage and allocate a $200K+ monthly media budget Lead strategy across paid search, paid social, SEO, content, CRM, and other acquisition channels Make channel and budget decisions based on closed revenue and unit economics , not lead volume alone Improve qualified demand, conversion, CAC, ROMI, and overall marketing efficiency Analytics & Funnel Build visibility from first touch through closed revenue Develop attribution and channel-level unit economics Track and use CAC, ROMI, conversion rates, close rates, average deal value, and sales-cycle length Analyze lost opportunities, objections, CRM data, and customer conversations to improve positioning and campaigns Build concise executive reporting focused on metrics that drive decisions Sales Partnership You will work with Sales leadership as a peer partner , not as the manager of the Sales organization.<br> Together, Marketing and Sales will: Define and review lead qualification criteria Analyze lead quality, conversion, and revenue by source Review funnel performance and lost-deal reasons Improve the handoff and customer journey between Marketing and Sales Marketing owns funnel analysis through closed revenue; Sales leadership owns sales targets, processes, and people.<br> Team & Operations You will lead a distributed marketing team across B2B and B2C marketing, SEO, PPC, Paid Social, SMM, Community, Design, and CRM .<br> You will: Assess and develop the existing team structure Strengthen brand and analytics capabilities Hire and manage specialists, contractors, and agencies Establish clear ownership, processes, quality standards, and accountability Build systems that can scale with the business Digital & E-commerce Our new website is currently in development and will introduce e-commerce elements, including customer accounts and online purchasing for selected products.<br> E-commerce is not our primary business model, but experience with digital customer journeys, online conversion, and e-commerce mechanics will be valuable.<br> Strong Advantages Premium or luxury product experience Architecture, construction, building materials, interiors, custom furniture, or home improvement background Experience with architect, designer, contractor, or other specifier channels Experience building a brand function from the ground up PR and media relations in architecture, design, construction, or lifestyle Showroom, trade show, or physical retail marketing New product launches in established markets Practical use of AI in marketing workflows for analysis, research, content production, and automation What Success Looks Like Build Crystalia into a stronger and more recognizable premium brand in the US architectural glass market , while creating a marketing system that produces predictable and profitable revenue growth.<br> Success means stronger qualified demand across B2B and B2C, clear attribution from first touch to revenue, smarter budget allocation, strong alignment with Sales, and a marketing organization that can scale with the business.<br></span> </div>
<p><b><span>Estimated Duration:</span></b><span> from contract signing until End of february 2027</span></p>
<p><b><span>Project Location(s): </span></b><span>Jordan (Karak, Maan, Tafellih, Irbid, Mafraq, Balqa)</span></p>
<p><b><i><span>** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p><b><i><span> </span></i></b></p>
<p><b><span>About Mercy Corps</span></b></p>
<p><span>Mercy Corps (MC) is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action helping people triumph over adversity and build stronger communities from within. MC has worked in Jordan since 2003 to implement a variety of programs funded by global public institutions, as well as private donors to meet the urgent needs of vulnerable populations, build cohesive and civically engaged communities, and increase inclusive economic opportunities. MC’s current portfolio in Jordan focuses on three domains: resilient individuals, strong communities and governance, and environmentally sustainable and inclusive economic growth. MC integrates cross-cutting themes of youth, gender equality and empowerment, governance, natural resource management, and technology.</span></p>
<p><span> </span></p>
<p><b><span>About the Project</span></b></p>
<p><span>Jordan, one of the most water-scarce countries in the world, is facing escalating climate-related disasters that threaten its communities, economy, and environment. Rising temperatures, declining rainfall, and more frequent extreme weather events—particularly flash floods and heatwaves—are straining the country’s already limited water resources and disrupting agriculture. In response, Mercy Corps Jordan is implementing Tabeaa: Strengthening Climate Resilience in Jordanian Communities, a project co-funded by the Z Zurich Foundation and the Embassy of Switzerland in Jordan. Through Tabeaa, Mercy Corps Jordan is strengthening climate change adaptation (CCA) and disaster risk reduction (DRR) efforts at both national and local levels. Nationally, the project supports the localization and implementation of climate policies and promotes climate-smart investments to build long-term resilience. At the community level, Tabeaa works in five highly vulnerable locations -Wadi Musa, Azraq, Mlaih, Dieban, and Shobak- implementing locally driven interventions to protect water resources, reduce disaster risks, and support sustainable livelihoods. By integrating national-level policy action with grassroots resilience-building, Tabeaa empowers both institutions and communities to sustainably adapt to Jordan’s growing climate challenges.</span></p>
<p><span> </span></p>
<p><b><span>Purpose / Project Description:</span></b></p>
<p><span>Several municipalities in Jordan have developed disaster risk management (DRM) plans under the joint efforts of the Ministry of Local Administration (MoLA), Mercy Corps, and UNDP, and local partners. To strengthen municipal-level resilience, there is now a need to review and improve existing DRM plan templates, including the development of all necessary operational annexes, and support municipalities in updating their DRM plans.</span></p>
<p><span>This Consultancy will focus on reviewing and finalizing the existing DRM plan template, facilitating annual review and update of DRM plans in four municipalities, and conducting practical in-house working sessions with DRM units in eight selected Municipalities, and preparing and finalizing comprehensive DRM plans in eight selected municipalities with the operational annexes.</span></p>
<p><span>This Consultancy aims to ensure the plans are <b>comprehensive, participatory, and operational </b>by directly engaging municipal DRM units and aligning with Jordan’s <b>National DRR Strategy (2023–2030)</b>, the <b>Sendai Framework</b>, the newly developed “<b>Guiding Document for the Localization of Disaster Risk Management in Jordan</b>” and global best practices.</span></p>
<p><span> </span></p>
<p><b><span>Scope of Work:</span></b></p>
<p><span>You can download the full Scope of Work through this link:</span></p>
<p><span><a href="https://drive.google.com/drive/folders/1-kBxkwxGmLmY8KKJti3Pm1KBFjpAtU-4?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1-kBxkwxGmLmY8KKJti3Pm1KBFjpAtU-4?usp=sharing">https://drive.google.com/drive/folders/1-kBxkwxGmLmY8KKJti3Pm1KBFjpAtU-4?usp=sharing</a></span></p>
<p><span> </span></p>
<p><b><span>How to Apply</span></b></p>
<p><span>Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Monday, November 9<sup>th</sup>, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li><span>All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (page 3-4) .</span></li>
<li><span>A copy of your Jordanian ID or passport.</span></li>
<li><span>A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li><span>A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p><span> </span></p>
<p><b><i><span>** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p> </p>
<p> </p>
<p class="x_elementToProof"> </p>
<p class="ql-align-right"><span>الصون و الأخلاق </span></p>
<p class="ql-align-right"><span>ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right"><span>كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right"> </p>
<p> </p>
<p><span>RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p><span>Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p><span>Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p><span>All active jobs are advertised directly on Akhtaboot.</span></p>
<p><span>Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p><span>Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p> </p>
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<h2 class="job-details__description-header text-color-secondary font-family-secondary">Job Description</h2>
<div class="job-details__description-content basic-formatter formatted-list">
<p><span><span><span>What we are looking for</span></span></span></p>
<p><span><span>Are you an accomplished humanitarian leader with the strategic vision, fundraising expertise, and leadership influence to shape refugee and humanitarian portfolio in Jordan?</span></span></p>
<p><span><span>This is not simply a programme management position. We are looking for a strategic leader who can identify opportunities, influence key stakeholders, strengthen localization, and secure the funding required to expand impact for refugees and vulnerable communities across Jordan.</span></span></p>
<p><span><span>You will be entrusted with shaping the future direction of NRC's programme portfolio while ensuring excellence in programmatic delivery, accountability, compliance, learning, and organisational growth.</span></span></p>
<p><span><i><span><span>Applicants must be legally eligible to work in Jordan, We are unable to provide work permits or visa sponsorships for this position.</span></span></i></span></p>
<p><span><span><span>What you will do</span></span></span></p>
<p><span><span>The Norwegian Refugee Council (NRC) is seeking an exceptional <span>Head of Programme</span> to join its senior leadership team in Jordan. This is a pivotal Country Management Group (CMG) role, responsible for leading programme strategy, resource mobilization, grants, MEAL, partnerships, and programme quality across a complex and dynamic humanitarian environment.</span></span></p>
<p><span><span>As a key member of the country leadership team, you will play a central role in delivering NRC Jordan's 2026-2030 Country Strategy while driving sustainable growth through innovative programming, strategic donor engagement, and strong partnerships with national and international stakeholders.</span></span></p>
<p><span><span>Key responsibilities:</span></span></p>
<ul>
<li class="ortl-align-justify">
<p><span><span>Provide strategic leadership and oversight to the Programme, Grants, and MEAL functions.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Lead the implementation of NRC Jordan's strategic objectives and ensure alignment with country priorities and annual action plans. </span></span></p>
</li>
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<p><span><span>Drive the development and execution of NRC Jordan's fundraising and resource mobilization strategy.</span></span></p>
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<p><span><span>Build and maintain strong relationships with donors, strategic partners, consortium members, government bodies, and humanitarian actors.</span></span></p>
</li>
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<p><span><span>Identify emerging funding opportunities and position NRC competitively for future growth.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Lead grant portfolio management, ensuring high-quality proposal development, compliance, reporting, and donor stewardship.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Champion programme quality, evidence-based programming, accountability, and organisational learning.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Strengthen partnerships with local and national actors and lead NRC's transition towards more locally led programming approaches.</span></span></p>
</li>
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<p><span><span>Foster collaboration between technical and operational teams to ensure effective programme delivery.</span></span></p>
</li>
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<p><span><span>Lead, mentor, and develop a high-performing team of technical specialists and programme support functions.</span></span></p>
</li>
</ul>
<p><span><span><span>What you will bring </span></span></span></p>
<ul>
<li class="ortl-align-justify">
<p><span><span>Bachelor’s degree in Development Studies, Social Sciences, International Relations, or a related field<span>.</span></span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Minimum 6 years of experience in a senior management position within a humanitarian or recovery context, with responsibility for programme and/or project management. </span></span></p>
</li>
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<p><span><span>Experience in NRC Core Competency programming (ICLA, Shelter, and Education) is an asset. </span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>A strong and demonstrated track record in fundraising and donor engagement, including securing significant institutional funding, developing donor relationships, identifying funding opportunities, and shaping winning resource mobilization strategies.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Deep knowledge of humanitarian programming, programme quality standards, grants management, and MEAL systems. Experience in integrating evidence-based approaches and programme quality standards throughout the project cycle.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Strong understanding of donor priorities, compliance requirements, and the evolving humanitarian and refugee landscape in Jordan and the region</span></span></p>
</li>
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<p><span><span>Proven experience building and managing partnerships with local and national actors.</span></span></p>
</li>
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<p><span><span>Experience leading multi-sector, consortium-based, and partnership-driven programmes.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Outstanding stakeholder engagement, influencing, and representation skills with s</span></span><span><span>trong strategic, analytical, problem-solving, team-building, interpersonal and conflict-resolution capabilities.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>The ability to lead, inspire, and develop diverse teams in complex and rapidly changing environments.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Fluency in English, both written and verbal and excellent writing skills.</span></span></p>
</li>
</ul>
<p><span><span>Please download </span></span><a href="https://norwegianrefugeecouncil.sharepoint.com/:b:/s/JDsforNRCPeople/IQDLfnFLI5MKTaemBSTg1EC-Adc-h353hZJskxlm_J4cHhM?e=zKz0i0" rel="noopener noreferrer"><span><span>the detailed job description</span></span></a><span><span> to learn more about the position.</span></span></p>
<p><span><span><span>What we offer</span></span></span></p>
<ul>
<li class="ortl-align-justify">
<p><span><span>Duty station: Amman, Jordan</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Fixed term contract: 12 months, renewable based on funding, performance and the need for the position</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Travel: 30% to Area and Field Offices (NRC Operational Areas)</span></span></p>
</li>
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<p><span><span>Salary/benefits: Grade 11 on NRC's national grading structure. </span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></span></p>
</li>
</ul>
<p><a href="https://www.nrc.no/career/what-we-offer/" rel="noopener noreferrer"><span><span>Find out more about the benefits of working for NRC</span></span></a></p>
<p><span><span>Important information about the application process</span></span></p>
<ul>
<li class="ortl-align-justify">
<p><span><span>We invite applications from qualified candidates. </span><i><span><span>Applicants must be legally eligible to work in Jordan, We are unable to provide work permits or visa sponsorships for this position.</span></span></i></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Please ensure you attach copies of your academic and professional certificates. </span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></span></p>
</li>
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<p><span><span>Submit your application and CV in English, taking care to attach your latest CV.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.</span></span></p>
</li>
</ul>
<p><span><span><span>Why NRC?</span></span></span></p>
<p><span><span>The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></span></p>
<p><a href="https://vimeo.com/736782633" rel="noopener noreferrer"><span><span>Watch this short video</span></span></a><span><span> to see NRC in action.</span></span></p>
<p><span><span>We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></span></p>
<ul>
<li class="ortl-align-justify">
<p><span><span>do demanding and professional work, often in challenging contexts</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>join a work culture that empowers every employee to share ideas and take responsibility</span></span></p>
</li>
<li class="ortl-align-justify">
<p><span><span>be part of a welcoming and supportive community committed to human dignity</span></span></p>
</li>
</ul>
<p><a href="https://www.nrc.no/" rel="noopener noreferrer"><span><span>Learn more about NRC</span></span></a><span><span> </span></span></p>
<p><a href="https://www.nrc.no/countries/middle-east/jordan" rel="noopener noreferrer"><span><span>Learn more about NRC Jordan</span></span></a></p>
<p>As the official representation of Switzerland accredited in the Hashemite Kingdom of Jordan, the Embassy covers all matters concerning the diplomatic relations between Switzerland and Jordan. It represents Swiss interests in the areas of political, economic and financial affairs, consular affairs, as well as humanitarian aid and development cooperation.Moreover, the Embassy enures the implementation of the Swiss Cooperation Programme “Syria and neighbouring countries 2026-2029” in Jordan.</p>
<p><strong>Project Manager- DRR (Disaster Risk Reduction / Water Team) – 100%</strong></p>
<p>The Embassy of Switzerland in Jordan is seeking a Project Manager- DRR (Disaster Risk Reduction / Water Team) for the implementation of the <em>National Flood Mapping Programme (NFMP project)</em>, a Jordan - Swiss initiative for flood management. The project is currently based at the Swiss Cooperation Office (SCO) at the Embassy in Amman and is expected to be hosted within or close to the Ministry of Water and Irrigation later on.</p>
<p><strong>Duties & Responsibilities</strong></p>
<p>The Project Manager is responsible for the strategic and operational management of the Swiss-funded National Flood Mapping Programme (NFMP) and leads the Project Implementation Unit (PIU) at the Swiss Cooperation Office within the Embassy. The program aims at strengthening flood risk mapping and institutional capacity within Government of Jordan. The Project Manager collaborates closely with key Jordanian partner institutions, principally with the National Center for Security and Crisis Management (NCSCM) and the Ministry of Water and Irrigation (MWI). In this second phase of the program, the PIU is expected to be transferred to a governmental entity to support the institutionalisation of the program achievements. The position also serves as the Swiss Embassy’s and SDC’s focal point for Disaster Risk Reduction (DRR), ensuring coherence, coordination, and synergies across DRR-related initiatives in Jordan and the region, contributing to strategic DRR positioning, policy dialogue, technical leadership, and cross-programme integration within SDC’s regional portfolio. The list of tasks includes the following:</p>
<p> </p>
<ul >
<li><strong><u>Context analysis:<strong><u></u></strong></u></strong></li>
<li>Conduct continuous analysis of Jordan’s evolving disaster‑risk landscape, including hydrological, climatic, socio‑economic, and institutional factors, DRR stakeholder ecosystem and translate findings into actionable recommendations for SDC programming and strategic engagements.</li>
</ul>
<p> </p>
<ul >
<li><strong><u>Portfolio planning, strategic steering, and reporting: </u></strong></li>
<li>Lead the institutionalization of DRR approaches within national authorities by systematically transferring methodologies, tools, and know‑how to government counterparts; strengthen ownership and long‑term sustainability through capacity development, structured coaching, and embedding Swiss DRR standards into national processes.</li>
</ul>
<p> </p>
<ul>
<li><strong><u>Project Cycle Management:</u></strong></li>
<li>Ensure the project cycle management in all operational and financial aspects, from planning to monitoring of implementation and evaluation following SDCs Project Cycle Management guidelines and defined processes. This includes oversight of administrative and financial follow-up of all aspects of the project including procurement</li>
<li>In close coordination with the Program Manager at the Ministry of Water and Irrigation, plan, organize, and facilitate meetings, workshops, and trainings; support national partners in strengthening DRR capacities.</li>
<li>Plan, organise, coordinate and follow-up on needed external expertise, supported by Swiss and local experts.</li>
<li>Monitor progress of national technical committee and experts involved in NFMP; provide technical assistance and coordinate external local and Swiss expertise.</li>
<li>In close coordination with the Program Manager at the Ministry of Water and Irrigation conduct project monitoring, including progress of the national technical committee and regular field visits, take steering measures and provide internal reports.</li>
<li>Coordinate with the finance unit on, budget analysis, contracts, payments, financial reporting and audits. </li>
</ul>
<p> </p>
<ul >
<li><strong><u>Relationship management, coordination and policy dialogue: </u></strong></li>
<li>Supervise the finance and admin assistant of the PIU according to her job description and provide continuous coaching.</li>
<li>Maintain and extend proactively and independently a network with actors working on DRR in Jordan (ministries, donors, technical agencies, national committees’ members), particularly liaise with other donors and actors working in DRR and project related water projects for experience sharing and coordination.</li>
<li>Coordinate, facilitate and lead discussions on technical topics and negotiate in decision making processes with the relevant Ministries, including the Swiss Federal Office of Environment.</li>
<li>Represent the Embassy of Switzerland in national meetings and coordination platforms on the topic of DRR in line with the Embassy’s defined objectives and priorities.</li>
</ul>
<p > </p>
<p><strong>Profile & Requirements</strong></p>
<ul>
<li>Master’s degree in Hydrology, Hydraulics. Water/Environmental Engineering or equivalent with a minimum of 5-years experience in International Cooperation or related field; or bachelor’s degree in Hydrology, Hydraulics, Water/Environmental Engineering or equivalent with a minimum of 10 years of experience in international cooperation or related field.</li>
<li>Good knowledge of the mandates and working modalities of the various stakeholders involved in DRR in Jordan (Ministries, donors, Implementing agencies. etc.).</li>
<li>Good knowledge of the political, economic and social situations Jordan</li>
<li>Working knowledge of DRR, risk and/or flood hazard mapping and Geographic information System (GIS); Knowledge in GIS and hydraulic modeling’s an asset.</li>
<li>Strong experience in project management, financial and administrative procedures (incl. procurements).</li>
<li>Leadership and negotiation skills are an asset.</li>
<li>Team player and service orientation.</li>
<li>Able to work under pressure.</li>
<li>Willingness to take responsibility, ability to work in an autonomous, proactive and results oriented way.</li>
<li>Solid computer skills (MS Office),</li>
<li>Excellent communication skills in Arabic and English</li>
</ul>
<p> </p>
<p><strong>We offer</strong></p>
<ul>
<li>Diverse and meaningful work environment</li>
<li>Further training opportunities</li>
<li>Competitive salary and social benefits</li>
</ul>
<p> </p>
<p><strong>* Place of work</strong>: Embassy of Switzerland in Jordan for two months, then move to office location (tbd)</p>
<p><strong>* Beginning:</strong> January 2027 or upon agreement, local contract</p>
<p><strong>* Deadline:</strong> 08.10.2026</p>
<p><u>Important note</u>: Any applications not received through the recruitment site will not be considered.</p>
<p><strong>Scope of Work – Youth Grow Activity (YGA)</strong></p>
<h1>Senior Communications Strategy Consultant<span dir="RTL"> - </span>Ministry of Youth</h1>
<h1>About Youth Grow Activity</h1>
<p>Youth Grow Activity (YGA) is a U.S. Government-funded project working with national partners in Jordan to help youth aged 10-29 build practical skills and connect to income opportunities, leading to stable communities in Jordan by supporting lawful work, productive routines, and positive engagement for the youth themselves.</p>
<h1>Background</h1>
<p>Ministry of Youth Centers represent one of the most geographically distributed public interfaces between the GOJ and its youth population. When these centers function effectively, visibly, and consistently, they serve as trusted anchors and safe spaces for structured engagement, skill development, and constructive participation. To help MOY realize the full potential of its youth centers, YGA operates as a technical and advisory partner to the MOY, working closely with its technical and operational directorates to strengthen program design, refine delivery mechanisms, enhance monitoring and performance frameworks, and support strategic communication. In collaboration with MOY, YGA provides a wide range of programs that span sports, arts, music, and upskilling programs. Youth centers serve as the primary venues for these activities.</p>
<p> </p>
<p>Following a registration campaign in the first quarter of 2026, YGA seeks to engage a Senior Communications Strategy Consultant to lead and oversee the Ministry of Youth’s year-round communications strategy. The consultant will guide the overall strategic direction of MOY’s communications, ensuring that all campaigns, content, and outreach activities are coherent, impactful, and aligned with MOY’s priorities and YGA’s objectives.</p>
<h1>Purpose of the Assignment</h1>
<p>The Senior Communications Strategy Consultant will serve as the strategic lead for MOY’s communications engagement, responsible for developing and steering the overall communications framework, guiding content direction, and ensuring quality and consistency across all campaign activities. The consultant will develop and execute an integrated communications plan for Youth Centers, enhancing their image among youth and the broader community, and promoting training programs. The consultant will provide senior-level advisory support to MOY and will oversee the work of other Communications Consultants to ensure all outputs align with the agreed strategy.</p>
<h1>Key Responsibilities</h1>
<h2>Communications Strategy Development</h2>
<ul>
<li>Develop a comprehensive, year-round Ministry of Youth Communications Strategy that aligns with MOY’s priorities and YGA’s objectives for youth engagement and program visibility.</li>
<li>Define strategic communications priorities, key messages, and target audience frameworks for each major program type and registration period.</li>
<li>Establish the overarching campaign framework, including thematic direction, messaging pillars, and channel strategy across Facebook, Instagram, and other relevant platforms.</li>
<li>Develop a campaign calendar and communications roadmap for the full period of performance, in coordination with MOY’s Media and Communications Manager.</li>
<li>Conduct a comprehensive analysis of the current media status of Youth Centers to inform strategy development.</li>
<li>Develop communications’ Key Performance Indicators (KPIs) aligned with MOY expected outcomes, including reach targets, youth registration numbers, and social media engagement rates.</li>
</ul>
<h2>Branding and Messaging Guidelines</h2>
<ul>
<li>Develop and document a messaging guidelines framework, ensuring all communications are youth-friendly, culturally appropriate, and consistent with MOY’s visual identity.</li>
<li>Establish campaign visual identity direction and content tone guidelines for use by the Communications Consultant.</li>
<li>Develop a unified media messaging guide for Youth Centers to ensure consistent messaging across the Kingdom.</li>
<li>Ensure all content and campaigns funded by USG appropriately display USG and MOY logos and comply with U.S. Government marking and branding requirements.</li>
</ul>
<h2>Content Planning and Production</h2>
<ul>
<li>Prepare a detailed Content Plan covering social media platforms, traditional media (television, radio, press), and visual content production (short videos, success stories).</li>
<li>Develop a plan for managing Youth Centers’ digital accounts and improving audience engagement.</li>
<li>Develop detailed media campaign plans for each major campaign period.</li>
</ul>
<h2>Strategic Advisory and Quality Oversight</h2>
<ul>
<li>Serve as the primary strategic reference point for the other Communications Consultant throughout the period of performance.</li>
<li>Review and approve monthly content calendars, campaign concepts, and key creative outputs before submission to MOY for final approval.</li>
<li>Provide strategic direction and feedback on content quality, messaging relevance, and campaign effectiveness on an ongoing basis.</li>
<li>Advise on social media strategy, including targeting approach, audience segmentation, and budget allocation recommendations.</li>
</ul>
<h2>Capacity Building</h2>
<ul>
<li>Provide capacity building support and training to MOY media staff (heads of media departments at the Ministry) on implementing the communications plan and managing digital accounts effectively.</li>
</ul>
<h2>Stakeholder Coordination</h2>
<ul>
<li>Participate in strategic alignment meetings with YGA, MOY, and other Communications Consultants as needed.</li>
<li>Liaise with MOY’s Media and Communications Manager and YGA’s Communications Officer to ensure strategic alignment and timely approvals.</li>
<li>Provide guidance on approval workflows and coordinate timelines to ensure the content approval process is respected.</li>
</ul>
<h2>Monitoring, Evaluation, and Reporting</h2>
<ul>
<li>Conduct quarterly strategic reviews to assess overall campaign performance, adjust priorities, and recommend course corrections as needed.</li>
<li>Submit a final strategic summary report at the end of the engagement, covering key achievements, lessons learned, and recommendations for future communications activities. The report shall measure performance against agreed benchmarks including reach targets, youth registration numbers, engagement rates, and number of media appearances, as defined by MOY at the start of the assignment.</li>
</ul>
<h1>Deliverables</h1>
<h1>·Current situation analysis report</h1>
<h1>·Integrated communications plan</h1>
<h1>·Content plan (3–6 months)</h1>
<h1>·Media messaging guide</h1>
<h1>·Detailed media campaign plan</h1>
<h1>·Capacity building/training of MOY media staff</h1>
<h1>·Quarterly performance reviews</h1>
<h1>·Performance evaluation and impact report</h1>
<h1>·Perform any additional tasks as requested by the Media and Communication Directorate at MOY</h1>
<p> </p>
<h1>Level of Effort </h1>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0" width="624">
<tbody>
<tr>
<td >
<p><strong>Assignment</strong></p>
</td>
<td >
<p><strong>Period of Performance</strong></p>
</td>
<td >
<p><strong>Level of Effort</strong></p>
</td>
</tr>
<tr>
<td >
<p>Senior Communications Strategy Consultant</p>
</td>
<td >
<p>6 months</p>
</td>
<td >
<p>This is a full-time assignment.</p>
<p> </p>
</td>
</tr>
</tbody>
</table>
<h1>Required Qualifications</h1>
<ul>
<li>Minimum 5-7 years of professional experience in communications strategy, marketing, or public affairs, with a demonstrated track record of leading large-scale campaigns.</li>
<li>Proven experience developing communications strategies for government entities, development programs, or youth-focused initiatives.</li>
<li>Deep expertise in social media strategy and digital campaign management, including paid social media on Facebook and Instagram.</li>
<li>Strong understanding of youth engagement, cultural nuances, and community communications in the Jordanian context.</li>
<li>Experience designing and executing national media campaigns, including traditional and digital media.</li>
<li>Experience working within USG-funded programs or in coordination with U.S. Government partners, including familiarity with branding and marking requirements, is preferred.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Bachelor’s degree in communications, Marketing, Public Relations, Media, or a related field.</li>
<li>Fluency in Arabic and English.</li>
</ul>
<h1>How to Apply</h1>
<ul>
<li>CV / Resume.</li>
<li>Detailed technical proposal including methodology and work plan.</li>
<li>Statement of approach explaining the applicant’s strategic vision for this assignment.</li>
<li>Work samples specifically related to communications strategy work (e.g., previous communications plans, campaign strategies, or messaging frameworks).</li>
</ul>
<h1>Operational Guidelines</h1>
<ul>
<li>Geographic scope covers youth centers across all governorates of Jordan, with priority given to underserved communities and high-activity centers.</li>
<li>Primary content language is Arabic; English content is required for select programs and materials targeting external audiences.</li>
</ul>
<h1>Supervision and Coordination</h1>
<p>The consultant will work in close coordination and under the technical review of MOY’s Media and Communications Directorate, while reporting to YGA’s team, to ensure all outputs are integrated and aligned with the overall communications strategy.</p>
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