Operation Specialist Jobs - Amman Jordan
960 Jobs Found
<p><h4>Description</h4>
<p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p>
<p>We are looking for a senior performance marketing specialist to join our growing and award-winning team to work on some of the region's most exciting brands.</p>
<h4>Requirements</h4>
<h4>Job responsibilities:</h4>
<ul>
<li>Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.</li>
<li>Oversee growth in performance. Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.</li>
<li>Solid knowledge of Google ads campaign types.</li>
<li>Continuous analysis of performance and reporting on digital campaigns.</li>
<li>Efficient management of budgets across all engines and campaigns.</li>
<li>Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.</li>
<li>Report on key performance indicators and lead generation initiatives, calculate cost per lead, project spend, adjust to demand and seasonality.</li>
</ul>
<h4>Skills required:</h4>
<ul>
<li>Minimum 4 years of relevant experience</li>
<li>Marketing and advertising background is a big plus</li>
<li>Experience in Google AdWords, Google AdWords Editor, Google Analytics.</li>
<li>Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.</li>
<li>Vast experience in the Google Content Network and with overall display advertising.</li>
<li>Knowledge and experience in retargeting/remarketing.</li>
</ul>
<h4>Benefits</h4>
<p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>
<p><h4>Description</h4>
<p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p>
<p>We are looking for a senior performance marketing specialist to join our growing and award-winning team to work on some of the region's most exciting brands.</p>
<h4>Requirements</h4>
<h4>Job responsibilities:</h4>
<ul>
<li>Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.</li>
<li>Oversee growth in performance. Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.</li>
<li>Solid knowledge of Google ads campaign types.</li>
<li>Continuous analysis of performance and reporting on digital campaigns.</li>
<li>Efficient management of budgets across all engines and campaigns.</li>
<li>Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.</li>
<li>Report on key performance indicators and lead generation initiatives, calculate cost per lead, project spend, adjust to demand and seasonality.</li>
</ul>
<h4>Skills required:</h4>
<ul>
<li>Minimum 4 years of relevant experience</li>
<li>Marketing and advertising background is a big plus</li>
<li>Experience in Google AdWords, Google AdWords Editor, Google Analytics.</li>
<li>Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.</li>
<li>Vast experience in the Google Content Network and with overall display advertising.</li>
<li>Knowledge and experience in retargeting/remarketing.</li>
</ul>
<h4>Benefits</h4>
<p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p>
<h4>The job in a nutshell</h4>
<p>A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.</p>
<h4>What will you do?</h4>
<p><strong>Employee lifecycle</strong></p>
<ul>
<li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts and amendments.</li>
<li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li>
<li>Administer employee status changes, handling promotions, transfers, and related documentation.</li>
<li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li>
<li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li>
</ul>
<p><strong>Payroll & HRIS management</strong></p>
<ul>
<li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li>
<li>Own the administration of employee benefits programs, with specific responsibility for medical/health insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li>
<li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li>
<li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li>
</ul>
<p><strong>Compliance & legal adherence</strong></p>
<ul>
<li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li>
<li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li>
<li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li>
<li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li>
<li>Maintain meticulous records for all compliance-related activities.</li>
</ul>
<p><strong>Policy development & process improvement</strong></p>
<ul>
<li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li>
<li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li>
<li>Document and standardize all operational processes and workflows.</li>
</ul>
<p><strong>Employee engagement & support</strong></p>
<ul>
<li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li>
<li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li>
<li>Foster a culture of trust and transparency through clear and compassionate communication.</li>
</ul>
<h4>What are we looking for?</h4>
<ul>
<li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li>
<li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li>
<li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li>
<li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li>
<li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li>
<li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li>
<li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li>
<li>Excellent communication and stakeholder management skills.</li>
</ul>
<h4>Who will excel?</h4>
<ul>
<li>Strong interpersonal and communication skills.</li>
<li>Detail-oriented with strong organizational abilities.</li>
</ul>
<h4>What we offer you?</h4>
<ul>
<li>We believe you will love working at Foodics!</li>
<li>We have an inclusive and diverse culture that encourages innovation and flexibility in offices.</li>
<li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li>
<li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li>
<li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li>
<li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Execute the product roadmap by leading the development of new products and services. This includes:</p>
<ul>
<li>Designing comprehensive Business Requirements Documents (BRDs) and implementing the necessary UI/UX to effectively communicate ideas to relevant stakeholders.</li>
<li>Identifying and documenting technical and business requirements and translating them into clear deliverables for the technical development teams.</li>
<li>Managing performance analysis, issue troubleshooting, and executing continuous improvement initiatives.</li>
<li>Assisting the Quality Assurance (QA) team in preparing and executing proper test cases to ensure the delivery of high-quality outputs.</li>
<li>Participating in and supporting the implementation of various product development projects within the department.</li>
</ul>
<h4>Responsibilities</h4>
<ul>
<li>Conduct market research, examining new trends and technologies to suggest innovative ideas, as well as forecast analysis, collecting data about market segments preferences, demands, and penetration strategies.</li>
<li>Research and analyze competitors’ products, services, and offers to understand Zain cash’s position related to the business marketing segment.</li>
<li>Translate feedback into functional requirements by gathering customer feedback and requirements in the business marketing segment from customer care (operation), sales departments, as well as other external sources, and subsequently utilize customer feedback in improving products and service levels to ensure customer satisfaction.</li>
<li>Identify the technical requirements for each current or new product and ensure that product initiatives provide added value to the business.</li>
<li>Prepare concepts for new products, services, and initiatives, which include a description of their characteristics and requirements, and subsequently translate the product features to technical terms and communicate them to concerned parties and related systems and applications such as Mobile App, Core system, CRM, to guarantee functionality and seamless delivery of services.</li>
<li>Support UAT and testing process by participating in designing testing scenarios, performing tests, and troubleshooting for existing and newly developed products including pre-launch testing to guarantee product technical functionality, and monitor product performance throughout the product life cycle.</li>
<li>Participate in preparing financial business models for new products which include the analysis of financial aspects such as breakeven points, expected revenue, marketing costs, and others.</li>
<li>Ensure project compliance with legal and regulatory terms and regulations during project development and project life cycle with coordination with concerned parties.</li>
<li>Provide sales and customer care with support, training, and direction in matters regarding Mobile Money products.</li>
<li>Monitor the Key Performance Indicators (KPIs), and develop periodic reports which include KPI results, gap analysis for targets and results, etc.</li>
<li>Perform other duties related to the job as assigned by the direct manager.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration, finance, marketing, or a related field.</li>
<li>4-5 years of experience in product management with a focus on card products, preferably within fintech or banking sectors.</li>
<li>Strong understanding of card payment ecosystems, including networks and regulatory requirements.</li>
<li>Proven experience in product lifecycle management, market analysis, and developing go-to-market strategies.</li>
<li>Excellent communication, leadership, and stakeholder management skills.</li>
<li>Ability to work collaboratively in a fast-paced and dynamic environment.</li>
<li>Professional certifications in Agile and Scrum methodologies are preferred, such as:
<br>PMI Agile Certified Practitioner (PMI-ACP)
<br>Certified ScrumMaster (CSM)
<br>Professional Scrum Master (PSM)
<br>Professional Scrum Product Owner (PSPO)
</li>
</ul>
<h4>Preferred Skills</h4>
<ul>
<li>Market research.</li>
<li>User feedback analysis.</li>
<li>Requirements gathering.</li>
<li>Feature prioritization.</li>
<li>Product roadmap understanding.</li>
<li>Testing and feedback.</li>
<li>Attention to detail.</li>
<li>Time management.</li>
<li>Ownership mentality.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Execute the product roadmap by leading the development of new products and services. This includes:</p>
<ul>
<li>Designing comprehensive Business Requirements Documents (BRDs) and implementing the necessary UI/UX to effectively communicate ideas to relevant stakeholders.</li>
<li>Identifying and documenting technical and business requirements and translating them into clear deliverables for the technical development teams.</li>
<li>Managing performance analysis, issue troubleshooting, and executing continuous improvement initiatives.</li>
<li>Assisting the Quality Assurance (QA) team in preparing and executing proper test cases to ensure the delivery of high-quality outputs.</li>
<li>Participating in and supporting the implementation of various product development projects within the department.</li>
</ul>
<h4>Responsibilities</h4>
<ul>
<li>Conduct market research, examining new trends and technologies to suggest innovative ideas, as well as forecast analysis, collecting data about market segments preferences, demands, and penetration strategies.</li>
<li>Research and analyze competitors’ products, services, and offers to understand Zain cash’s position related to the business marketing segment.</li>
<li>Translate feedback into functional requirements by gathering customer feedback and requirements in the business marketing segment from customer care (operation), sales departments, as well as other external sources, and subsequently utilize customer feedback in improving products and service levels to ensure customer satisfaction.</li>
<li>Identify the technical requirements for each current or new product and ensure that product initiatives provide added value to the business.</li>
<li>Prepare concepts for new products, services, and initiatives, which include a description of their characteristics and requirements, and subsequently translate the product features to technical terms and communicate them to concerned parties and related systems and applications such as Mobile App, Core system, CRM, to guarantee functionality and seamless delivery of services.</li>
<li>Support UAT and testing process by participating in designing testing scenarios, performing tests, and troubleshooting for existing and newly developed products including pre-launch testing to guarantee product technical functionality, and monitor product performance throughout the product life cycle.</li>
<li>Participate in preparing financial business models for new products which include the analysis of financial aspects such as breakeven points, expected revenue, marketing costs, and others.</li>
<li>Ensure project compliance with legal and regulatory terms and regulations during project development and project life cycle with coordination with concerned parties.</li>
<li>Provide sales and customer care with support, training, and direction in matters regarding Mobile Money products.</li>
<li>Monitor the Key Performance Indicators (KPIs), and develop periodic reports which include KPI results, gap analysis for targets and results, etc.</li>
<li>Perform other duties related to the job as assigned by the direct manager.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration, finance, marketing, or a related field.</li>
<li>4-5 years of experience in product management with a focus on card products, preferably within fintech or banking sectors.</li>
<li>Strong understanding of card payment ecosystems, including networks and regulatory requirements.</li>
<li>Proven experience in product lifecycle management, market analysis, and developing go-to-market strategies.</li>
<li>Excellent communication, leadership, and stakeholder management skills.</li>
<li>Ability to work collaboratively in a fast-paced and dynamic environment.</li>
<li>Professional certifications in Agile and Scrum methodologies are preferred, such as:
<br>PMI Agile Certified Practitioner (PMI-ACP)
<br>Certified ScrumMaster (CSM)
<br>Professional Scrum Master (PSM)
<br>Professional Scrum Product Owner (PSPO)
</li>
</ul>
<h4>Preferred Skills</h4>
<ul>
<li>Market research.</li>
<li>User feedback analysis.</li>
<li>Requirements gathering.</li>
<li>Feature prioritization.</li>
<li>Product roadmap understanding.</li>
<li>Testing and feedback.</li>
<li>Attention to detail.</li>
<li>Time management.</li>
<li>Ownership mentality.</li>
</ul></p><p></p>
<p><h4>Position overview</h4>
<p>We are seeking a highly skilled visualization technology specialist to create high-quality, state-of-the-art photorealistic 3D renderings and immersive storytelling content across architecture and engineering disciplines. The ideal candidate is highly proficient across the end-to-end CGI workflow from image planning and camera composition, modeling, lighting, texturing/material development, to final rendering and post-production. This role combines architectural visualization, VR engineering simulation, presentation design graphics, and emerging AI-assisted workflows, with support for UI/UX prototypes that communicate complex ideas in clear and engaging ways. UI/UX experience is a plus, as this role is quite different from what a visualizer would typically do. The ideal candidate is both design-driven and technology-savvy, with a strong artistic background blended with technical skills and a persona that always keeps themselves up-to-date with the latest technology, with the ability to master and integrate multiple software platforms to deliver cutting-edge visualization solutions.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead the full CGI production workflow, including modeling, lighting, texturing, shading, look development, scene management, compositing, and post-production.</li>
<li>Deliver photorealistic 3D renderings, animations, and visualizations for architectural, engineering, and digital projects such as interiors, exteriors, masterplans, and infrastructure.</li>
<li>Develop and manage real-time rendering and immersive environments using AR/VR platforms (Unreal Engine, Twinmotion) to support design reviews and client engagement.</li>
<li>Create branded client presentations that integrate renders, diagrams, and storytelling to strengthen proposals and design reviews.</li>
<li>Support the design team in developing UI/UX layouts and prototypes for digital platforms including dashboards, interactive kiosks, and AR/VR applications.</li>
<li>Collaborate closely with architects, engineers, and consultants to visualize concepts effectively across all project stages.</li>
<li>Maintain consistency by ensuring all visuals align with project branding, design narrative, and technical accuracy.</li>
<li>Research, experiment with, and apply AI-driven visualization tools (e.g., ComfyUI) to streamline workflows and improve production efficiency.</li>
</ul>
<h4>About the company</h4>
<p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining, and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>
<p><h4>Description</h4>
<p>The Event & Partner Marketing Specialist will lead the planning, execution, and optimization of regional field and partner marketing programs that generate measurable business outcomes. This role is responsible for managing end-to-end marketing initiatives with a strong focus on event delivery, lead quality, pipeline growth, and revenue contribution.</p>
<p>Partnering closely with Sales, Partnerships, Business Units, and external technology alliances, the specialist will transform business priorities into impactful marketing campaigns that support ZainTECH’s strategic growth plans. The ideal candidate should possess strong execution capabilities, business acumen, and a data-driven mindset to continuously enhance campaign effectiveness and marketing ROI.</p>
<h4>Responsibilities:</h4>
<strong>Event & Partner Marketing Programs</strong>
<ul>
<li>Organize and manage 10–12 event and partner marketing activities each quarter across designated regions.</li>
<li>Develop and execute integrated event marketing campaigns that support immediate pipeline targets as well as long-term business objectives.</li>
<li>Coordinate a variety of engagement formats, including executive roundtables, leadership dinners, webinars, roadshows, partner-driven workshops, and events.</li>
</ul>
<strong>Cross-Functional & Partner Collaboration</strong>
<ul>
<li>Work collaboratively with Sales, Partnerships, SDR teams, and Business Units to align marketing activities with commercial goals.</li>
<li>Execute joint marketing campaigns with key technology partners such as AWS, Microsoft, ISVs, and other strategic alliance partners.</li>
<li>Liaise with agencies, vendors, venues, and external stakeholders to ensure successful event and campaign execution.</li>
</ul>
<strong>Demand Generation & Lead Management</strong>
<ul>
<li>Support Sales and SDR teams with target account selection, invitation and attendee management, event participation tracking, and post-event engagement activities.</li>
<li>Ensure proper lead capture, qualification, and timely transfer to Sales teams.</li>
<li>Contribute to pipeline acceleration and opportunity nurturing through targeted event initiatives.</li>
</ul>
<strong>Campaign Performance & ROI Analysis</strong>
<ul>
<li>Measure and report on marketing performance indicators, including revenue influenced and closed, pipeline contribution, SQL generation, registration-to-attendance conversion, and lead-to-SQL conversion metrics.</li>
<li>Maintain accurate CRM records, dashboards, reports, and campaign trackers.</li>
<li>Evaluate campaign performance and identify optimization opportunities to improve marketing effectiveness.</li>
</ul>
<strong>Optimization & Best Practices</strong>
<ul>
<li>Analyze underperforming initiatives and recommend enhancements in messaging, audience segmentation, event structure, and campaign execution.</li>
<li>Use performance data and business insights to improve marketing investments and outcomes.</li>
<li>Support the development and refinement of field and partner marketing processes, templates, and best practices.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>3–6 years of experience in B2B event marketing, partner marketing, or event execution roles.</li>
<li>Experience supporting partner-led campaigns in a technology or enterprise environment.</li>
<li>Strong execution, coordination, and stakeholder management skills.</li>
<li>Comfortable working with metrics, ROI tracking, and performance data.</li>
<li>Experience with CRM and marketing tools such as Salesforce, HubSpot, or Cvent is a plus.</li>
<li>Willingness and ease of visa to travel across UAE, KSA, Bahrain, Kuwait, and Jordan as required.</li>
<li>Proactive self-starter with the ability to adapt in a fast-changing environment.</li>
<li>Clear and confident verbal and written communication skills, with the ability to engage senior stakeholders.</li>
<li>Highly organized, detail-oriented, and strong in project execution and follow-through.</li>
<li>Able to prioritize effectively and manage multiple initiatives and deadlines.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The Event & Partner Marketing Specialist will lead the planning, execution, and optimization of regional field and partner marketing programs that generate measurable business outcomes. This role is responsible for managing end-to-end marketing initiatives with a strong focus on event delivery, lead quality, pipeline growth, and revenue contribution.</p>
<p>Partnering closely with Sales, Partnerships, Business Units, and external technology alliances, the specialist will transform business priorities into impactful marketing campaigns that support ZainTECH’s strategic growth plans. The ideal candidate should possess strong execution capabilities, business acumen, and a data-driven mindset to continuously enhance campaign effectiveness and marketing ROI.</p>
<h4>Responsibilities:</h4>
<strong>Event & Partner Marketing Programs</strong>
<ul>
<li>Organize and manage 10–12 event and partner marketing activities each quarter across designated regions.</li>
<li>Develop and execute integrated event marketing campaigns that support immediate pipeline targets as well as long-term business objectives.</li>
<li>Coordinate a variety of engagement formats, including executive roundtables, leadership dinners, webinars, roadshows, partner-driven workshops, and events.</li>
</ul>
<strong>Cross-Functional & Partner Collaboration</strong>
<ul>
<li>Work collaboratively with Sales, Partnerships, SDR teams, and Business Units to align marketing activities with commercial goals.</li>
<li>Execute joint marketing campaigns with key technology partners such as AWS, Microsoft, ISVs, and other strategic alliance partners.</li>
<li>Liaise with agencies, vendors, venues, and external stakeholders to ensure successful event and campaign execution.</li>
</ul>
<strong>Demand Generation & Lead Management</strong>
<ul>
<li>Support Sales and SDR teams with target account selection, invitation and attendee management, event participation tracking, and post-event engagement activities.</li>
<li>Ensure proper lead capture, qualification, and timely transfer to Sales teams.</li>
<li>Contribute to pipeline acceleration and opportunity nurturing through targeted event initiatives.</li>
</ul>
<strong>Campaign Performance & ROI Analysis</strong>
<ul>
<li>Measure and report on marketing performance indicators, including revenue influenced and closed, pipeline contribution, SQL generation, registration-to-attendance conversion, and lead-to-SQL conversion metrics.</li>
<li>Maintain accurate CRM records, dashboards, reports, and campaign trackers.</li>
<li>Evaluate campaign performance and identify optimization opportunities to improve marketing effectiveness.</li>
</ul>
<strong>Optimization & Best Practices</strong>
<ul>
<li>Analyze underperforming initiatives and recommend enhancements in messaging, audience segmentation, event structure, and campaign execution.</li>
<li>Use performance data and business insights to improve marketing investments and outcomes.</li>
<li>Support the development and refinement of field and partner marketing processes, templates, and best practices.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>3–6 years of experience in B2B event marketing, partner marketing, or event execution roles.</li>
<li>Experience supporting partner-led campaigns in a technology or enterprise environment.</li>
<li>Strong execution, coordination, and stakeholder management skills.</li>
<li>Comfortable working with metrics, ROI tracking, and performance data.</li>
<li>Experience with CRM and marketing tools such as Salesforce, HubSpot, or Cvent is a plus.</li>
<li>Willingness and ease of visa to travel across UAE, KSA, Bahrain, Kuwait, and Jordan as required.</li>
<li>Proactive self-starter with the ability to adapt in a fast-changing environment.</li>
<li>Clear and confident verbal and written communication skills, with the ability to engage senior stakeholders.</li>
<li>Highly organized, detail-oriented, and strong in project execution and follow-through.</li>
<li>Able to prioritize effectively and manage multiple initiatives and deadlines.</li>
</ul></p><p></p>
<p><h4>Job purpose</h4>
<p>Oversee and manage the day-to-day operations of the manufacturing facility. Coordinate and optimize production processes, ensuring efficiency, and meeting production targets while maintaining high-quality standards. Responsible for driving operational excellence, managing resources, and fostering a culture of continuous improvement.</p>
<h4>Key accountability areas</h4>
<p><strong>Production planning and scheduling:</strong><br>
Develop and implement production plans to meet customer demand.<br>
Create and manage production schedules, optimizing resource utilization.</p>
<p><strong>Resource management:</strong><br>
Allocate and manage human and equipment resources effectively.<br>
Ensure that staffing levels are aligned with production requirements.</p>
<p><strong>Quality control and assurance:</strong><br>
Implement and oversee quality control processes to ensure product quality.<br>
Collaborate with the quality management team to maintain high-quality standards.</p>
<p><strong>Process optimization:</strong><br>
Identify opportunities for process improvement and implement efficiency measures.<br>
Implement lean manufacturing principles and continuous improvement initiatives.</p>
<p><strong>Cost control and budget management:</strong><br>
Monitor and control manufacturing costs to meet budgetary constraints.<br>
Implement cost-saving measures without compromising quality or safety.</p>
<p><strong>Health and safety compliance:</strong><br>
Ensure compliance with health and safety regulations and standards.<br>
Implement and enforce safety protocols to create a secure working environment.</p>
<p><strong>Supply chain coordination:</strong><br>
Collaborate with supply chain teams to ensure timely availability of raw materials.<br>
Manage relationships with suppliers to optimize the supply chain.</p>
<p><strong>Team leadership and development:</strong><br>
Lead and manage manufacturing teams, providing guidance and support.<br>
Develop a culture of accountability, teamwork, and continuous learning.</p>
<p><strong>Production efficiency metrics:</strong><br>
Establish and monitor key performance indicators (KPIs) to measure production efficiency.<br>
Analyze data to identify areas for improvement and track progress.</p>
<p><strong>Cross-functional collaboration:</strong><br>
Collaborate with other departments such as engineering, maintenance, and quality assurance.<br>
Participate in cross-functional teams to address operational challenges.</p>
<h4>Role accountability</h4>
<p><strong>HR proficiency:</strong><br>
Ability to recruit, recognize, and cultivate high performers and expose them in order to create a robust second line of management.<br>
Ability to recognize low performers and guide them to improve or release them.<br>
Ability to treat subordinates equally without any discrimination.<br>
Assessment criteria of subordinates is performance that leads to planned results.<br>
Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</p>
<p><strong>Responsibility:</strong><br>
Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.<br>
Able to anticipate problems and make the necessary proactive steps to prevent them.<br>
Ability to take necessary and proper timely decisions.</p>
<p><strong>Delivery:</strong><br>
Deliver the required results in a timely manner with required quality and cost.</p>
<p><strong>Making a tangible difference:</strong><br>
Must make a tangible difference to his area of operation and exceed business expectations.</p>
<p><strong>Business planning and performance:</strong><br>
Able to transform the corporate goals into business plans.<br>
Able to plan, follow-up, and execute those plans, whether they are annual or development plans.<br>
Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.<br>
Provide periodic work progress reports.<br>
Responsible for monitoring and controlling budgets and expenses to achieve optimum cost efficiency.</p>
<p><strong>Organizational development:</strong><br>
Develop the organizational structure according to the current requirements taking into consideration future and development plans.<br>
Ensure availability of job descriptions for all job roles and deployment.</p>
<p><strong>Business process improvements:</strong><br>
Develop, coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.<br>
Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.<br>
Promote the automated systems and use them fully, to spread its culture.</p>
<p><strong>Quality:</strong><br>
Quality is considered as alfanar’s prime competitive advantage; as such, managers are expected to act accordingly.</p>
<p><strong>Adaptation:</strong><br>
Adapt to new and alternative techniques, technologies, management structures, and business models.</p>
<p><strong>Health, safety and environment:</strong><br>
Ensure a safe, secure, and legal work environment as per the standard regulations.</p>
<h4>Academic qualification</h4>
<p>Bachelor degree in electrical engineering</p>
<h4>Work experience</h4>
<p>6 to 10 years</p>
<h4>Technical / functional competencies</h4>
<ul>
<li>Operations management</li>
<li>Operations planning</li>
<li>Operations research</li>
</ul></p><p></p>
<p><h4>Job purpose</h4>
<p>Oversee and manage the day-to-day operations of the manufacturing facility. Coordinate and optimize production processes, ensuring efficiency, and meeting production targets while maintaining high-quality standards. Responsible for driving operational excellence, managing resources, and fostering a culture of continuous improvement.</p>
<h4>Key accountability areas</h4>
<strong>Production planning and scheduling:</strong><br>
<li>Develop and implement production plans to meet customer demand.</li>
<li>Create and manage production schedules, optimizing resource utilization.</li>
<strong>Resource management:</strong><br>
<li>Allocate and manage human and equipment resources effectively.</li>
<li>Ensure that staffing levels are aligned with production requirements.</li>
<strong>Quality control and assurance:</strong><br>
<li>Implement and oversee quality control processes to ensure product quality.</li>
<li>Collaborate with the quality management team to maintain high-quality standards.</li>
<strong>Process optimization:</strong><br>
<li>Identify opportunities for process improvement and implement efficiency measures.</li>
<li>Implement lean manufacturing principles and continuous improvement initiatives.</li>
<strong>Cost control and budget management:</strong><br>
<li>Monitor and control manufacturing costs to meet budgetary constraints.</li>
<li>Implement cost-saving measures without compromising quality or safety.</li>
<strong>Health and safety compliance:</strong><br>
<li>Ensure compliance with health and safety regulations and standards.</li>
<li>Implement and enforce safety protocols to create a secure working environment.</li>
<strong>Supply chain coordination:</strong><br>
<li>Collaborate with supply chain teams to ensure timely availability of raw materials.</li>
<li>Manage relationships with suppliers to optimize the supply chain.</li>
<strong>Team leadership and development:</strong><br>
<li>Lead and manage manufacturing teams, providing guidance and support.</li>
<li>Develop a culture of accountability, teamwork, and continuous learning.</li>
<strong>Production efficiency metrics:</strong><br>
<li>Establish and monitor key performance indicators (KPIs) to measure production efficiency.</li>
<li>Analyze data to identify areas for improvement and track progress.</li>
<strong>Cross-functional collaboration:</strong><br>
<li>Collaborate with other departments such as engineering, maintenance, and quality assurance.</li>
<li>Participate in cross-functional teams to address operational challenges.</li>
<h4>Role accountability</h4>
<strong>HR proficiency:</strong><br>
<li>Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.</li>
<li>Ability to recognize low performers and guide them to improve or release them.</li>
<li>Ability to treat subordinates equally without any discrimination.</li>
<li>Assessment criteria of subordinates is performance that leads to planned results.</li>
<li>Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</li>
<strong>Responsibility:</strong><br>
<li>Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.</li>
<li>Able to anticipate problems and make the necessary proactive steps to prevent them.</li>
<li>Ability to take necessary and proper timely decisions.</li>
<strong>Delivery:</strong><br>
<li>Deliver the required results in timely manner with required quality and cost.</li>
<strong>Making a tangible difference:</strong><br>
<li>Must make a tangible difference to his area of operation and exceed business expectations.</li>
<strong>Business planning and performance:</strong><br>
<li>Able to transform the corporate goals into business plans.</li>
<li>Able to plan, follow-up and execute those plans, whether they are annual or development plans.</li>
<li>Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.</li>
<li>Provide periodic work progress reports.</li>
<li>Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.</li>
<strong>Organizational development:</strong><br>
<li>Develop the organizational structure according to the current requirements taking into consideration future and development plans.</li>
<li>Ensure availability of job descriptions for all job roles and deployment.</li>
<strong>Business process improvements:</strong><br>
<li>Develop, coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</li>
<li>Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.</li>
<li>Promote the automated systems and using them fully, to spread its culture.</li>
<strong>Quality:</strong><br>
<p>Quality is considered as alfanar’s prime competitive advantage; as such, managers are expected to act accordingly.</p>
<strong>Adaptation:</strong><br>
<li>Adapt to new and alternative techniques, technologies, management structures, and business models.</li>
<strong>Health, safety and environment:</strong><br>
<li>Ensure a safe, secure, and legal work environment as per the standard regulations.</li>
<h4>Academic qualification</h4>
<p>Bachelor degree in electrical engineering</p>
<h4>Work experience</h4>
<p>6 to 10 years</p>
<h4>Technical / functional competencies</h4>
<li>Operations management</li>
<li>Operations planning</li>
<li>Operations research</li></p><p></p>
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking a data analysis specialist who will play a key role in designing, developing conceptual, logical, and physical data models by interpreting and analyzing complex datasets with the business in order to provide insights and support data-driven decision-making. This individual will also contribute to maintaining data dictionaries, metadata documentation, and data standards to support consistency and clarity across the organization. This highly collaborative role works closely alongside data engineers, data governance, and business executives to gather and transform data, conduct statistical analysis, and create visualizations and reports that will contribute to identifying trends, patterns, and opportunities that drive business initiatives.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Design, create, implement and maintain logical and physical data models for both IT and business solutions to capture the structure, relationships, and constraints of relevant datasets</li>
<li>Effectively collaborate and communicate with various stakeholders to understand data and business requirements and translate them into data models</li>
<li>Build and operationalize complex data solutions, correct problems, apply transformations, and propose data cleansing or enhancement solutions</li>
<li>Create data flow diagrams, dimensional models (e.g., star schema), and other visual representations to support analytics and reporting</li>
<li>Collaborate with data engineers and database administrators to optimize data collection, storage, and retrieval processes</li>
<li>Develop data modelling best practices, and use these standards to identify and resolve data modelling issues and conflicts</li>
<li>Conduct performance tuning and optimization of data models for efficient data access and retrieval</li>
<li>Incorporate core data management competencies, including data governance, data security and data quality</li>
<li>Develop, implement, and maintain change control and testing processes for modifications to data models</li>
<li>Create and maintain data dictionaries, metadata documentation, and clear definitions for key datasets and business terms</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in data science, data analytics, computer science, information systems or relevant field</li>
<li>At least 3 years of experience as a data analyst, data scientist, BI analyst, or related profession</li>
<li>Proven project experience with programming languages such as DAX, SQL, Python, or R for data manipulation and analysis</li>
<li>Proven project experience with data analysis and visualization tools such as Tableau, Power BI, and Excel</li>
<li>Hands-on relational, dimensional, and analytical project experience</li>
<li>Familiarity with ERP systems such as SAP, Sage, or similar enterprise applications</li>
</ul>
<h4>Skills:</h4>
<p><strong>Soft skills:</strong> Communication and stakeholder engagement, facilitation, creative thinking, problem solving, collaboration and teamwork, relationship management, storytelling, influencing, presentation, excellent English language verbal and written communication.</p>
<p><strong>Data & analytics skills (highly proficient in):</strong> Analytics and modelling concepts and methodologies, strong technical documentation, visualization skills, data management, data architecture, AI.</p>
<p><strong>Data governance (good understanding of the concepts, methods and techniques used):</strong> Business understanding, strategic data management, regulatory compliance, change management.</p>
<p><strong>Other skills:</strong> Project management capabilities, business case development, programming languages like SQL, Python, R, analytics and business intelligence tools like Microsoft Power BI, data modelling, version control.</p></p><p></p>
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking a data analysis specialist who will play a key role in designing, developing conceptual, logical, and physical data models by interpreting and analyzing complex datasets with the business in order to provide insights and support data-driven decision-making. This individual will also contribute to maintaining data dictionaries, metadata documentation, and data standards to support consistency and clarity across the organization. This highly collaborative role works closely alongside data engineers, data governance, and business executives to gather and transform data, conduct statistical analysis, and create visualizations and reports that will contribute to identifying trends, patterns, and opportunities that drive business initiatives.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Design, create, implement and maintain logical and physical data models for both IT and business solutions to capture the structure, relationships, and constraints of relevant datasets</li>
<li>Effectively collaborate and communicate with various stakeholders to understand data and business requirements and translate them into data models</li>
<li>Build and operationalize complex data solutions, correct problems, apply transformations, and propose data cleansing or enhancement solutions</li>
<li>Create data flow diagrams, dimensional models (e.g., star schema), and other visual representations to support analytics and reporting</li>
<li>Collaborate with data engineers and database administrators to optimize data collection, storage, and retrieval processes</li>
<li>Develop data modelling best practices, and use these standards to identify and resolve data modelling issues and conflicts</li>
<li>Conduct performance tuning and optimization of data models for efficient data access and retrieval</li>
<li>Incorporate core data management competencies, including data governance, data security and data quality</li>
<li>Develop, implement, and maintain change control and testing processes for modifications to data models</li>
<li>Create and maintain data dictionaries, metadata documentation, and clear definitions for key datasets and business terms</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in data science, data analytics, computer science, information systems or relevant field</li>
<li>At least 3 years of experience as a data analyst, data scientist, BI analyst, or related profession</li>
<li>Proven project experience with programming languages such as DAX, SQL, Python, or R for data manipulation and analysis</li>
<li>Proven project experience with data analysis and visualization tools such as Tableau, Power BI, and Excel</li>
<li>Hands-on relational, dimensional, and analytical project experience</li>
<li>Familiarity with ERP systems such as SAP, Sage, or similar enterprise applications</li>
</ul>
<h4>Skills:</h4>
<p><strong>Soft skills:</strong> Communication and stakeholder engagement, facilitation, creative thinking, problem solving, collaboration and teamwork, relationship management, storytelling, influencing, presentation, excellent English language verbal and written communication.</p>
<p><strong>Data & analytics skills (highly proficient in):</strong> Analytics and modelling concepts and methodologies, strong technical documentation, visualization skills, data management, data architecture, AI.</p>
<p><strong>Data governance (good understanding of the concepts, methods and techniques used):</strong> Business understanding, strategic data management, regulatory compliance, change management.</p>
<p><strong>Other skills:</strong> Project management capabilities, business case development, programming languages like SQL, Python, R, analytics and business intelligence tools like Microsoft Power BI, data modelling, version control.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A leading global pharmaceutical company is seeking a Data Analysis Specialist who will play a key role in designing, developing conceptual, logical, and physical data models by interpreting and analyzing complex datasets with the business in order to provide insights and support data-driven decision-making. This individual will also contribute to maintaining data dictionaries, metadata documentation, and data standards to support consistency and clarity across the organization. This highly collaborative role works closely alongside data engineers, data governance, and business executives to gather and transform data, conduct statistical analysis, and create visualizations and reports that will contribute to identifying trends, patterns, and opportunities that drive business initiatives.</p><p>Responsibilities:</p><ul><li>Design, create, implement and maintain logical and physical data models for both IT and business solutions to capture the structure, relationships, and constraints of relevant datasets</li><li>Effectively collaborate and communicate with various stakeholders to understand data and business requirements and translate them into data models</li><li>Build and operationalize complex data solutions, correct problems, apply transformations, and propose data cleansing or enhancement solutions</li><li>Create data flow diagrams, dimensional models (e.g., star schema), and other visual representations to support analytics and reporting</li><li>Collaborate with data engineers and database administrators to optimize data collection, storage, and retrieval processes</li><li>Develop data modelling best practices, and use these standards to identify and resolve data modelling issues and conflicts</li><li>Conduct performance tuning and optimization of data models for efficient data access and retrieval</li><li>Incorporate core data management competencies, including data governance, data security and data quality</li><li>Develop, implement, and maintain change control and testing processes for modifications to data models.</li><li>Create and maintain data dictionaries, metadata documentation, and clear definitions for key datasets and business terms</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Data Science, Data Analytics, Computer Science, Information Systems or relevant field. At least 3 years of experience as a data analyst, data scientist, BI analyst, or related profession Proven project experience with programming languages such as DAX, SQL, Python, or R for data manipulation and analysis Proven project experience with data analysis and visualization tools such as Tableau, Power BI, and Excel Hands-on relational, dimensional, and analytical project experience Familiarity with ERP systems such as SAP, Sage, or similar enterprise applications</p><p>Skills:</p><p>Soft Skills: Communication and Stakeholder Engagement Facilitation Creative thinking Problem solving Collaboration and teamwork Relationship management Storytelling Influencing Presentation Excellent English language verbal and written communication.</p><p>Data & Analytics Skills (highly proficient in): Analytics and modelling concepts and methodologies Strong technical documentation Visualization skills Data management Data architecture AI Data governance (good understanding of the concepts, methods and techniques used): Business Understanding Strategic Data Management Regulatory Compliance Change management</p><p>Other skills : Project management capabilities Business case development Programming languages like SQL, Python, R Analytics and business intelligence tools like Microsoft Power BI Data modelling Version control</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><br></li></ul> <p> </p> <p> <strong>JOB CONTEXT:</strong> </p> <p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office).</p> <p>The mission's operational strategy relies on 4 pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Inclusive Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA. </p> <p>Women, men, girls and boys with disabilities in the West Bank and Gaza Strip have been disproportionately impacted by the recurrent escalations and unprecedented humanitarian crisis. People with disabilities face significant needs and complex barriers to accessing humanitarian services and assistance across sectors of intervention.</p> <p> </p> YOUR MISSION <p>MHPSS is a core component of HI s intervention in Palestine. MHPSS is systematically integrated into HI s health activities, including rehabilitation and P&O, as well as into its education interventions. In this context, the MHPSS Specialist plays a key role in ensuring the technical quality, coherence, and coordination of MHPSS activities across the programme. </p> <p>As activities continue to expand in the WB, the position will also support the harmonization of approaches, tools, and processes between Gaza and the WB, ensuring consistency in programme implementation. </p> <p>Finally, with the programme expected to transition to the regional office in the coming months, the MHPSS Specialist will contribute to preparing and supporting this transition, ensuring continuity of technical leadership and knowledge transfer.</p> <p> </p> <p>Under the management of the Technical Head of Program (THoP) the MHPSS Specialist in Palestine (based in Amman, Jordan) continues the support and technical leadership for the MHPSS sector. The MHPSS Specialist will ensure continuity and training and technically support MHPSS teams, while ensuring the quality, consistency, and integration of MHPSS across interventions and multidisciplinary health and education programmes. The position will also support the harmonization of approaches between Gaza and the West Bank and contribute to preparing the programme's transition to the regional structure.</p> <p>The MHPSS Specialist will have strong interactions with Internally: Area Manager, Project Managers, Technical officers, Officers, Specialists, MEAL department, Operations Manager, Grants Manager and externally: partners, local authorities, health structures, health NGOs.</p> <p> </p> <p>The MHPSS Specialist will report to the THoP, will have a technical management from the MHPSS Global Specialist and will have the functionnal management of the MHPSS teams in Gaza and West Bank.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> <strong>YOUR PROFILE:</strong> </p> <ul> <li>At least least 5 years of overall professional experience in the field of MHPSS including a minimum of 3 years experience in emergency response in conflict affected countries.</li> <li>You hold a Master degree in psychology, preferably in clinical psychology, or a related field is required.</li> <li>Training in evidence-based therapeutic approaches for trauma, stress, and mental health issues in emergency contexts.</li> <li>Comprehensive knowledge of the IASC Mental Health and Psychosocial Support in Emergency Settings guidelines and associated documents.</li> <li>Experience in conducting multi-sectorial assessments is required</li> <li>Strong interpersonal and intercultural skills required;</li> <li>Fluency in oral and written English is compulsory;</li> <li>Arabic skills are a strong asset;</li> </ul> <p>The position is open at both international and national levels. If you are Jordanian, you will benefit from a national contract with the local package.</p> <p> </p> <p>International contract:</p> <p><br></p><ul><ul> </ul> </ul><p></p></section>
<p><h4>Job purpose</h4>
<p>Oversee and manage the day-to-day operations of the manufacturing facility. Coordinate and optimize production processes, ensuring efficiency, and meeting production targets while maintaining high-quality standards. Responsible for driving operational excellence, managing resources, and fostering a culture of continuous improvement.</p>
<h4>Key accountability areas</h4>
<strong>Production planning and scheduling:</strong><br>
<li>Develop and implement production plans to meet customer demand.</li>
<li>Create and manage production schedules, optimizing resource utilization.</li>
<strong>Resource management:</strong><br>
<li>Allocate and manage human and equipment resources effectively.</li>
<li>Ensure that staffing levels are aligned with production requirements.</li>
<strong>Quality control and assurance:</strong><br>
<li>Implement and oversee quality control processes to ensure product quality.</li>
<li>Collaborate with the quality management team to maintain high-quality standards.</li>
<strong>Process optimization:</strong><br>
<li>Identify opportunities for process improvement and implement efficiency measures.</li>
<li>Implement lean manufacturing principles and continuous improvement initiatives.</li>
<strong>Cost control and budget management:</strong><br>
<li>Monitor and control manufacturing costs to meet budgetary constraints.</li>
<li>Implement cost-saving measures without compromising quality or safety.</li>
<strong>Health and safety compliance:</strong><br>
<li>Ensure compliance with health and safety regulations and standards.</li>
<li>Implement and enforce safety protocols to create a secure working environment.</li>
<strong>Supply chain coordination:</strong><br>
<li>Collaborate with supply chain teams to ensure timely availability of raw materials.</li>
<li>Manage relationships with suppliers to optimize the supply chain.</li>
<strong>Team leadership and development:</strong><br>
<li>Lead and manage manufacturing teams, providing guidance and support.</li>
<li>Develop a culture of accountability, teamwork, and continuous learning.</li>
<strong>Production efficiency metrics:</strong><br>
<li>Establish and monitor key performance indicators (KPIs) to measure production efficiency.</li>
<li>Analyze data to identify areas for improvement and track progress.</li>
<strong>Cross-functional collaboration:</strong><br>
<li>Collaborate with other departments such as engineering, maintenance, and quality assurance.</li>
<li>Participate in cross-functional teams to address operational challenges.</li>
<h4>Role accountability</h4>
<strong>HR proficiency:</strong><br>
<li>Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.</li>
<li>Ability to recognize low performers and guide them to improve or release them.</li>
<li>Ability to treat subordinates equally without any discrimination.</li>
<li>Assessment criteria of subordinates is performance that leads to planned results.</li>
<li>Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</li>
<strong>Responsibility:</strong><br>
<li>Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.</li>
<li>Able to anticipate problems and make the necessary proactive steps to prevent them.</li>
<li>Ability to take necessary and proper timely decisions.</li>
<strong>Delivery:</strong><br>
<li>Deliver the required results in timely manner with required quality and cost.</li>
<strong>Making a tangible difference:</strong><br>
<li>Must make a tangible difference to his area of operation and exceed business expectations.</li>
<strong>Business planning and performance:</strong><br>
<li>Able to transform the corporate goals into business plans.</li>
<li>Able to plan, follow-up and execute those plans, whether they are annual or development plans.</li>
<li>Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.</li>
<li>Provide periodic work progress reports.</li>
<li>Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.</li>
<strong>Organizational development:</strong><br>
<li>Develop the organizational structure according to the current requirements taking into consideration future and development plans.</li>
<li>Ensure availability of job descriptions for all job roles and deployment.</li>
<strong>Business process improvements:</strong><br>
<li>Develop, coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</li>
<li>Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.</li>
<li>Promote the automated systems and using them fully, to spread its culture.</li>
<strong>Quality:</strong><br>
<p>Quality is considered as alfanar’s prime competitive advantage; as such, managers are expected to act accordingly.</p>
<strong>Adaptation:</strong><br>
<li>Adapt to new and alternative techniques, technologies, management structures, and business models.</li>
<strong>Health, safety and environment:</strong><br>
<li>Ensure a safe, secure, and legal work environment as per the standard regulations.</li>
<h4>Academic qualification</h4>
<p>Bachelor degree in electrical engineering</p>
<h4>Work experience</h4>
<p>6 to 10 years</p>
<h4>Technical / functional competencies</h4>
<li>Operations management</li>
<li>Operations planning</li>
<li>Operations research</li></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> </p> <p> <b>Essential Responsibilities:</b> </p> <p>The designee is responsible for guiding and assisting host nation in the overall the safe and orderly flow of air traffic within their designated airspace. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The designee will be familiar with radar or control tower operations and apply the required separation of aircraft. The individual is responsible for vehicles and personnel operating on the airfield- when operating in a control tower environment.</p> <p>Along with controlling aircraft the designee must be able to process flight plans and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of RADAR/Manual approach control operations when operating in a control tower. The designee will have a full working knowledge of RADAR/Manual approach control operations and flight planning and a fundamental knowledge of control tower operations when operating from a radar facility.</p> <p> </p> <p> <b>Minimum Position Knowledge, Skills, and Abilities Required:</b> </p> <ul>
<li> <p>Graduate of an approved DoD or FAA ATC course.</p> </li>
<li> <p>Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility. Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations. Tower controllers shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent. Radar controllers shall hold one of the following radar certifications: Air Traffic Control Specialist (ATCS) certificate, FAA or AOV Credential with Radar rating, FAA or DoD training records, or equivalent.</p> </li>
<li> <p>Ability to obtain and maintain FAA Class II Medical Certificate</p> </li>
<li> <p>Ability to obtain and maintain a US CENTCOM Medical Exam </p> </li>
<li> <p>Must be able to obtain/maintain a Secret Security Clearance.</p> </li>
</ul> <p> </p> <p>Estimated Compensation: $110,000/year</p></div></section>
<p><h4>Description</h4>
<p>As a community support specialist at Tamatem, you will serve as a liaison between our company and our users by providing problem-solving solutions to end users, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.</p>
<p>You will:</p>
<ul>
<li>Manage and solve large amounts of tickets and comments and respond to users in a timely manner.</li>
<li>Resolve product or service problems by clarifying users’ complaints.</li>
<li>Build sustainable relationships and trust with users through open and interactive communication.</li>
<li>Determine the cause of the problem and select and explain the best solution to solve the problem; expedite correction or adjustment and follow up to ensure resolution.</li>
<li>Provide prospective users with logical advice on our games that can best meet their needs by using the right methods/tools.</li>
<li>Maintain up-to-date user database through internal and external communications.</li>
<li>Prepare product or service reports by collecting and analyzing user information and contribute to team effort by accomplishing related results as needed.</li>
<li>Document and manage all users' inquiries and refer to the product department and/or management by collecting customer information and analyzing customer needs.</li>
<li>Monitor in-game chat.</li>
<li>Follow communication procedures, guidelines, and policies.</li>
<li>Perform other duties, as assigned.</li>
</ul>
<h4>Skills and experience you will bring to us:</h4>
<ul>
<li>Time management</li>
<li>Strong communication and interpersonal skills</li>
<li>Ability to adapt/respond to different types of characters</li>
<li>Patient</li>
<li>Teamwork</li>
<li>Ability to multitask</li>
<li>Ability to work under pressure</li>
<li>Strong problem-solving skills</li>
<li>Strong work ethic, team-oriented attitude, flexibility, and aptitude to thrive in a fast-paced environment</li>
<li>Excellent written and verbal communication in English and Arabic</li>
<li>Good Arabic language skills (written)</li>
<li>Customer service</li>
<li>Product knowledge</li>
<li>CRM systems and practices</li>
<li>Good understanding of social media</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Minimum of bachelor’s degree in business administration, management, public relations, or a related field.</li>
<li>1-2 years of experience, preferably in mobile gaming companies.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>As a community support specialist at Tamatem, you will serve as a liaison between our company and our users by providing problem-solving solutions to end users, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.</p>
<p>You will:</p>
<ul>
<li>Manage and solve large amounts of tickets and comments and respond to users in a timely manner.</li>
<li>Resolve product or service problems by clarifying users’ complaints.</li>
<li>Build sustainable relationships and trust with users through open and interactive communication.</li>
<li>Determine the cause of the problem and select and explain the best solution to solve the problem; expedite correction or adjustment and follow up to ensure resolution.</li>
<li>Provide prospective users with logical advice on our games that can best meet their needs by using the right methods/tools.</li>
<li>Maintain up-to-date user database through internal and external communications.</li>
<li>Prepare product or service reports by collecting and analyzing user information and contribute to team effort by accomplishing related results as needed.</li>
<li>Document and manage all users' inquiries and refer to the product department and/or management by collecting customer information and analyzing customer needs.</li>
<li>Monitor in-game chat.</li>
<li>Follow communication procedures, guidelines, and policies.</li>
<li>Perform other duties, as assigned.</li>
</ul>
<h4>Skills and experience you will bring to us:</h4>
<ul>
<li>Time management</li>
<li>Strong communication and interpersonal skills</li>
<li>Ability to adapt/respond to different types of characters</li>
<li>Patient</li>
<li>Teamwork</li>
<li>Ability to multitask</li>
<li>Ability to work under pressure</li>
<li>Strong problem-solving skills</li>
<li>Strong work ethic, team-oriented attitude, flexibility, and aptitude to thrive in a fast-paced environment</li>
<li>Excellent written and verbal communication in English and Arabic</li>
<li>Good Arabic language skills (written)</li>
<li>Customer service</li>
<li>Product knowledge</li>
<li>CRM systems and practices</li>
<li>Good understanding of social media</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Minimum of bachelor’s degree in business administration, management, public relations, or a related field.</li>
<li>1-2 years of experience, preferably in mobile gaming companies.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p>
<p>We are looking for a senior performance marketing specialist to join our growing and award-winning team to work on some of the region's most exciting brands.</p>
<h4>Requirements</h4>
<h4>Job responsibilities:</h4>
<ul>
<li>Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.</li>
<li>Oversee growth in performance. Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.</li>
<li>Solid knowledge of Google ads campaign types.</li>
<li>Continuous analysis of performance and reporting on digital campaigns.</li>
<li>Efficient management of budgets across all engines and campaigns.</li>
<li>Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.</li>
<li>Report on key performance indicators and lead generation initiatives, calculate cost per lead, project spend, adjust to demand and seasonality.</li>
</ul>
<h4>Skills required:</h4>
<ul>
<li>Minimum 4 years of relevant experience</li>
<li>Marketing and advertising background is a big plus</li>
<li>Experience in Google AdWords, Google AdWords Editor, Google Analytics.</li>
<li>Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.</li>
<li>Vast experience in the Google Content Network and with overall display advertising.</li>
<li>Knowledge and experience in retargeting/remarketing.</li>
</ul>
<h4>Benefits</h4>
<p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
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