Operation Specialist Jobs in Jordan
2865 Jobs Found
<p>Responsible for leading and coordinating digital banking projects and Agile delivery activities within the banking and financial services industry. Collaborate closely with cross-functional teams including business, IT, operations, compliance, and external vendors to ensure successful delivery of digital initiatives aligned with business objectives and customer expectations. Facilitate Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives while supporting teams in adopting Agile best practices and continuous improvement culture. Work closely with product owners and stakeholders to prioritize requirements, manage project backlogs, and ensure clear communication across teams. Monitor project timelines, deliverables, risks, dependencies, and escalations while providing regular management reporting and status updates. Support issue resolution, testing coordination, and delivery governance to ensure smooth project execution in fast-paced banking environments. Drive digital transformation and innovation initiatives across mobile banking, onboarding, payments, customer experience, and digital channels while ensuring compliance with banking standards and operational excellence. Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives to ensure effective team collaboration and performance. Coach and guide teams in Agile principles, best practices, and Scrum frameworks to foster a culture of self-organization and accountability. Work closely with product owners to define and prioritize the product backlog, ensuring clarity and shared understanding among team members. Help resolve impediments and challenges faced by the team to ensure smooth progress toward project goals. Collaborate with stakeholders and management to foster open communication regarding project status, risks, and opportunities for improvement. Promote continuous improvement by encouraging reflection and adaptation within teams and by implementing best practices in Agile methodologies. Monitor team performance and progress, providing metrics and reports to stakeholders to assess team health and effectiveness. Support and mentor team members, encouraging skill development and fostering a positive work environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in computer science, business administration, or a related field. 5+ years of experience as a Scrum Master or in a similar role, preferably within the banking or financial services industry. Deep understanding of Agile methodologies, particularly Scrum, and experience in Agile project management. Skilled in stakeholder management, Agile delivery, project coordination, team collaboration, risk management, vendor coordination, and continuous process improvement with strong focus on customer-centric digital solutions and service excellence Strong understanding of the payments & banking services. Certification as a Scrum Master (CSM, PSM, or any equivalent Project management certification) is highly desirable. Proven experience leading teams in delivering successful projects in a fast-paced environment. Excellent communication, facilitation, and interpersonal skills. Strong analytical and problem-solving abilities. Ability to influence and drive change within teams and organizations. Commitment to fostering a culture of continuous improvement and innovation.</p>
<p>Sr. Sales Manager Overview Our client is a leading manufacturing company operating in the Packaging industry. We are seeking an experienced and results-driven Sr. Sales Manager to lead the sales function, develop and execute strategic sales plans, and drive sustainable business growth. The ideal candidate will have a proven background in packaging manufacturing, strong leadership capabilities, and extensive GCC market experience.</p><p>Sales Strategy & Business Growth</p><ul><li>Develop and implement comprehensive sales strategies aligned with the company's growth objectives.</li><li>Prepare annual sales plans, budgets, and revenue forecasts.</li><li>Identify new business opportunities and expand the company's market share across existing and new markets.</li><li>Develop initiatives to maximize sales performance and long-term profitability.</li></ul><p>Sales Team Leadership</p><ul><li>Lead, mentor, and manage the sales team to ensure high performance and achievement of sales targets.</li><li>Set individual sales objectives and monitor team performance through regular reviews and coaching.</li><li>Develop sales territories, allocate accounts, and optimize field sales coverage.</li><li>Build a high-performance sales culture focused on accountability and continuous improvement.</li></ul><p>Customer & Key Account Management</p><ul><li>Build and maintain strong relationships with key customers and strategic accounts.</li><li>Support the sales team in managing major customer negotiations and closing high-value opportunities.</li><li>Ensure high levels of customer satisfaction while strengthening long-term business relationships.</li><li>Monitor customer needs and market trends to identify new growth opportunities.</li></ul><p>Sales Planning & Performance Management</p><ul><li>Monitor sales KPIs and analyze performance against targets.</li><li>Prepare regular sales reports, forecasts, and business reviews for senior management.</li><li>Develop corrective action plans to improve sales performance where required.</li><li>Ensure effective implementation of pricing strategies and commercial policies.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Work closely with Production, Operations, and Supply Chain to ensure customer requirements are fulfilled efficiently.</li><li>Coordinate with Marketing to support promotional activities and business development initiatives.</li><li>Ensure smooth communication between internal departments to achieve commercial objectives.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: Bachelor's Degree in Business Administration, Marketing, Industrial Engineering, or a related field.</li><li>Experience: Minimum of 10 years of progressive sales experience, including at least 5 years in a senior sales management position.</li><li>Industry Experience: Mandatory experience within the Packaging Manufacturing industry (Packaging / Carton / Flexible Packaging / Plastic Packaging or similar manufacturing environments).</li><li>GCC Experience: Strong GCC market experience is mandatory.</li><li>Leadership Experience: Proven experience managing and developing sales teams, setting sales territories, supervising field sales representatives, and driving sales performance.</li><li>Skills: Strong sales planning, business development, market expansion, team leadership, negotiation, forecasting, analytical, and commercial management skills.</li><li>Candidate Location: Candidates based inside or outside Jordan are welcome to apply.</li><li>Languages: Fluent Arabic and English.</li><li>Availability: Immediate or 30-day joining preferred.</li></ul>
<p>Day to day involvement in development of project design activities and production from the early stage design, through technical design development, to the construction documentation. Design Management and Team Leadership: Adhere to project deadlines. Maintain the design quality standards. Deliver the projects under the guidance Senior Architect (SA) and/or Design Manager (DM) while providing technical support to Design Architects / Architects. Participate in the implementation of the project execution plan. Communicate when needed with project stakeholders (clients, consultants, contractors) to manage expectations and drive success. Participate in the preparation of the projects list of deliverables. Design & Technical Expertise: Contribute to preparation of project/s concept design preparation including but not limited to: Design Delivery plan (Assist SA/DM/SDM) Design Management Plan (Assist SA/DM/SDM) Presentation/s Drawings and reports Collaborate with SA on complex design challenges and ensure technical feasibility. Develop project deliveries while maintaining high quality design documents and construction drawings. Develop project list of deliverables in line with the project contract brief. Assist in the review of code compliances and materials/ systems selection. Participate in the design coordination process within Architecture team and with other disciplines (in house or external design partners: civil, structure, MEP, ID, Landscape, vertical transportation, & other specialists consultant) Develop project BIM Models and production of Design documents/reports. Maintain the models BIM quality level in coordination with the BIM Coordinator / Manager. Implement successfully the project of the BIM Execution plan. Accountable for successful project delivery meeting the targeted deadlines. Accountable for maintaining the project deliverables Quality. Accountable for efficient planning and utilization of project s man hours assigned by team leader Communication and Collaboration: Fluency in spoken and written communication Active participation in internal meetings, presentations, and workshops. Building strong relationships with team members. Promoting and maintaining collaborative environment in the office. Department Operations: Maintain professional code of conduct in line with the company s ethics. Collaborate effectively with other disciplines and external consultants. Participate in Knowledge sharing and skills development. Develop partial ownership approach to assigned projects under guidance of SA/DM. Lead mentoring of younger team members in coordination with HoD directions.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s in architecture with good experience.</li><li>Minimum of [7] years of experience in architectural design, at least practicing PA responsibilities for 2 years.</li><li>Strong understanding of architectural design principles, Project Delivery, and basics of building codes.</li><li>Minimum of 3 years experience in GCC region.</li><li>Excellent communication, collaboration, and interpersonal skills.</li><li>Proficient in BIM process, implementation and workflows.</li></ul>
<p><h4>Description</h4>
<p><strong>Responsibilities:</strong><br>
Lead and manage enterprise transformation initiatives at the strategic level within the Human Resources function, ensuring alignment with the organization’s strategic objectives. Propose, initiate, and lead strategic initiatives in coordination with HR, based on a deep understanding of HR functions and operations, and in alignment with the bank’s long-term vision and goals. Assess the impact of transformation initiatives on organizational culture and employee performance, with a focus on continuous improvement. Collaborate with the Enterprise Data Management function to ensure availability of data for analysis and decision-making, supporting the launch of strategic HR initiatives and transformation objectives. Prepare and present comprehensive reports to senior management, highlighting progress, challenges, and achievements related to HR transformation initiatives. Promote a culture of continuous improvement by identifying opportunities to enhance the efficiency and effectiveness of transformation efforts. Work closely with various departments across the bank to ensure alignment and integration of HR transformation initiatives with overall business objectives. Lead strategic change management initiatives in coordination with relevant stakeholders, ensuring smooth implementation and integration into HR policies and day-to-day practices. Develop implementation plans for HR initiatives and projects, in coordination with the direct manager and the Enterprise Project Management Office (PMO), including defining required resources, timelines, and budgets. Monitor adherence to approved budgets across HR initiatives and projects through regular financial reviews, ensuring optimal resource utilization and cost control within delegated authorities. Define and track Key Performance Indicators (KPIs) for HR transformation initiatives to measure effectiveness and impact. Apply best practices in enterprise transformation using Agile methodologies, ensuring flexibility, responsiveness, and continuous feedback for ongoing improvement. Act as a primary or backup member in Business Continuity Plans (BCP) and emergency response teams, executing assigned responsibilities to minimize disruption and ensure operational recovery.</p>
<h4>Requirements</h4>
<p><strong>Skills & Competencies:</strong></p>
<ul>
<li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li>
<li>Minimum of 8 years of experience in leading HR transformation initiatives or related areas.</li>
<li>Professional HR certifications such as SPHRi, PHRi, SHRM-CP, SHRM-SCP, or Agile HR certifications.</li>
<li>Project Management certification (e.g., PMP) is required.</li>
<li>Preferably certified in Change Management (e.g., Prosci, ADKAR).</li>
<li>Strong knowledge of best practices in strategic HR transformation.</li>
<li>Proficiency in English.</li>
<li>Strong change management and adaptability skills.</li>
<li>Good understanding of internal and external policies and procedures.</li>
<li>Proficiency in computer applications and HR systems.</li>
<li>Ability to use quantitative and qualitative analysis tools.</li>
<li>Strong leadership and managerial skills.</li>
<li>Decision-making and problem-solving abilities.</li>
<li>Planning and organizational skills.</li>
<li>Negotiation and influencing skills.</li>
<li>Excellent communication and interpersonal skills.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p><strong>Responsibilities:</strong><br>
Lead and manage enterprise transformation initiatives at the strategic level within the Human Resources function, ensuring alignment with the organization’s strategic objectives. Propose, initiate, and lead strategic initiatives in coordination with HR, based on a deep understanding of HR functions and operations, and in alignment with the bank’s long-term vision and goals. Assess the impact of transformation initiatives on organizational culture and employee performance, with a focus on continuous improvement. Collaborate with the Enterprise Data Management function to ensure availability of data for analysis and decision-making, supporting the launch of strategic HR initiatives and transformation objectives. Prepare and present comprehensive reports to senior management, highlighting progress, challenges, and achievements related to HR transformation initiatives. Promote a culture of continuous improvement by identifying opportunities to enhance the efficiency and effectiveness of transformation efforts. Work closely with various departments across the bank to ensure alignment and integration of HR transformation initiatives with overall business objectives. Lead strategic change management initiatives in coordination with relevant stakeholders, ensuring smooth implementation and integration into HR policies and day-to-day practices. Develop implementation plans for HR initiatives and projects, in coordination with the direct manager and the Enterprise Project Management Office (PMO), including defining required resources, timelines, and budgets. Monitor adherence to approved budgets across HR initiatives and projects through regular financial reviews, ensuring optimal resource utilization and cost control within delegated authorities. Define and track Key Performance Indicators (KPIs) for HR transformation initiatives to measure effectiveness and impact. Apply best practices in enterprise transformation using Agile methodologies, ensuring flexibility, responsiveness, and continuous feedback for ongoing improvement. Act as a primary or backup member in Business Continuity Plans (BCP) and emergency response teams, executing assigned responsibilities to minimize disruption and ensure operational recovery.</p>
<h4>Requirements</h4>
<p><strong>Skills & Competencies:</strong></p>
<ul>
<li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li>
<li>Minimum of 8 years of experience in leading HR transformation initiatives or related areas.</li>
<li>Professional HR certifications such as SPHRi, PHRi, SHRM-CP, SHRM-SCP, or Agile HR certifications.</li>
<li>Project Management certification (e.g., PMP) is required.</li>
<li>Preferably certified in Change Management (e.g., Prosci, ADKAR).</li>
<li>Strong knowledge of best practices in strategic HR transformation.</li>
<li>Proficiency in English.</li>
<li>Strong change management and adaptability skills.</li>
<li>Good understanding of internal and external policies and procedures.</li>
<li>Proficiency in computer applications and HR systems.</li>
<li>Ability to use quantitative and qualitative analysis tools.</li>
<li>Strong leadership and managerial skills.</li>
<li>Decision-making and problem-solving abilities.</li>
<li>Planning and organizational skills.</li>
<li>Negotiation and influencing skills.</li>
<li>Excellent communication and interpersonal skills.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the Role <br> <p><span>We are looking for a highly motivated and passionate candidate to </span><span>Work on the design, development, and implementation of both Robotic Process Automation (RPA) and AI-powered automation solutions across the organization. This involves identifying and designing intelligent automation workflows that integrate traditional RPA with advanced Artificial Intelligence technologies, including AI chatbots, document understanding, and agentic AI systems.</span></p><br><p><span>Key responsibilities include developing automation solutions based on operational needs, scripting and coding within RPA tools, and incorporating AI models where applicable to enhance process intelligence. The developer will also ensure that automated solutions perform as intended in production, troubleshoot and optimize workflows, and maintain comprehensive documentation of automation procedures.</span></p><br><p><span>Main Responsibilities, will include but will not be limited to:</span></p><br><ul><li><p><span>Design automation processes as per the operational needs of an organization.</span></p><br></li><li><p><span>Script and coding in any RPA tool to resolve automation issues. In addition to that, develop machine learning and artificial intelligence solutions using Python language.</span></p><br></li><li><p><span>Review the code, design and providing expertise in the development, and integration of systems.</span></p><br></li><li><p><span>Configure new automation with efficient and easily understandable automation tools</span></p><br></li><li><p><span>Support the launch and implementation of RPA solutions after development phase and monitoring robots’ operations, processes, servers on daily basis</span></p><br></li><li><p><span>Assure the quality of the automation (QA processes) by doing testing after development phase in addition to testing scenarios documentation.</span></p><br></li><li><p><span>Work directly with stakeholders to capture business requirements and translate them into technical approaches and designs that can be implemented</span></p><br></li><li><p><span>Collaborate with development team members to ensure proper implementation and integration of the solutions.</span></p><br></li><li><p><span>Develop APIs and Integration using various types of APIs (SOUP, REST and JSON)</span></p><br></li><li><p><span>Deploy RPA components including orchestrator, robots, development tools, code repositories and logging tools.</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><span>o be shortlisted for this position, you will need to comply with all of the below requirements:</span></p><br><ul><li><p><span>Holds a bachelor’s degree in </span><span>engineering, IT, Artificial Intelligence</span><span> or any related field</span></p><br></li><li><p><span>Preferred: 2 years of relevant experience.</span></p><br></li></ul> <br> <br><br> Inclusive job statement: <br> <p><span>We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or are deaf) and need us to make any adjustments, changes or do anything differently during the recruitment process, please let us know through the application form.</span></p><br><p><span>Workplace adjustments will be made on a case-by-case basis, but some (non-exhaustive) examples include:</span></p><br><ul><li><p><span>Providing extra time in assessments and interviews.</span></p><br></li><li><p><span>Providing communication support such as a sign language interpreter during the interview.</span></p><br></li><li><p><span>Providing interview questions in advance to the interview -this will only be considered as a reasonable accommodation for specific and verified individual requirements.</span></p><br></li><li><p><span>Holding the interview/assessment in an accessible building.</span></p><br></li><li><p><span>Holding interviews in different formats, such as over the phone or via a video call.</span></p><br></li></ul> <br> <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Senior Financial Analyst is responsible in the development and maintenance of planning and budgeting/forecasting; analysis and interpretation of trends, recommended actions. Maximizes return on financial assets by establishing financial policies, procedures, controls, and reporting systems. This position also monitors all work related to year end closing procedures to issue the yearly audited financial statement of the Company and reviews all accrued expenses on a monthly basis.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Conduct in-depth financial analysis, including financial modeling, variance analysis, and forecasting, to support strategic decision-making Provide insights and recommendations to senior management based on their analysis of financial data, market trends, and industry benchmarks.</p><br>
<p>Develop and maintain financial models and tools to assess business performance, evaluate investment opportunities, and forecast financial outcomes.</p><br>
<p>Conduct financial reviews and audits to ensure accuracy, completeness, and compliance with accounting standards and regulatory requirements.</p><br>
<p>Collaborate with cross-functional teams, including finance, operations, and sales, to gather data, assess performance, and develop actionable insights.</p><br>
<p>Present financial analysis findings and recommendations to senior management, board members, and stakeholders in a clear and concise manner.</p><br>
<p>Support budgeting and forecasting processes by providing financial expertise, analyzing trends, and identifying opportunities for cost savings and revenue enhancement.</p><br>
<p>Assist in the preparation of financial reports, presentations, and communications for internal and external stakeholders.</p><br>
<p>Provide training and mentorship to junior financial analysts, sharing knowledge and best practices to support their professional development.</p><br>
<p>Stay current on industry trends, financial regulations, and best practices in financial analysis to continually improve analytical methodologies and drive business success.</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p> Advanced knowledge of financial analysis techniques, including financial modeling, ratio analysis, and valuation methods.</p><br>
<p>Strong quantitative skills are essential for interpreting complex financial data, performing scenario analysis, and drawing meaningful insights from financial reports.</p><br>
<p>Proficiency in financial software and tools, such as Excel, financial modeling software, and data visualization tools, enables effective analysis and presentation of financial information.</p><br>
<p>Excellent communication and presentation skills are vital for effectively communicating financial analysis findings and recommendations to stakeholders at all levels of the organization.</p><br>
<p>Experience in budgeting, forecasting, and financial reporting enhances the Senior Financial Analyst's ability to provide accurate and timely financial insights to support decision-making processes.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>Quality_321977507<br>Leadership_321977503<br>Corporate Financing L3<br>Investment Planning L3<br>Financial Control L3<br>CFA Chartered Financial Analyst L3<br>CIMA Certified Investment Management Analyst L3<br>Agility<br>Build High-Performing Teams<br>AI Fluency<br>Provide Direction<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Accounting<br>Profesional degree in Certified Public Accountant (CPA)<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><strong><u>The Team You Will Join</u></strong><br>
<br>
<p><span>On MetLife’s Global Customer Service and Operations (GCSO) team, customer care is built on trust, empathy, and a commitment to continuous improvement. Whether guiding customers through life’s important moments, solving challenges, or simplifying processes with innovative technology, you’ll help deliver a differentiated experience grounded in operational excellence. Backed by a collaborative team, you’ll play a vital role in strengthening the way we care and advocate for millions worldwide. Here, making a real difference isn’t just a goal - it’s what we do, one conversation at a time.</span></p><br><br>
<br>
<br><strong><u>The Opportunity</u></strong><br>
<br>
<p><span>The Metrics, Efficiency & AI Enablement Lead is responsible for driving enterprise performance management, operational excellence, business intelligence, KPI governance, and AI-enabled transformation initiatives across MetLife Jordan. The role serves as a key enabler of data-driven decision making, ensuring that performance metrics, operational insights, governance frameworks, and continuous improvement initiatives support the achievement of business and New Frontier objectives.</span></p><br><br><p><span>This is an exciting opportunity to lead the evolution of how operational performance is measured, managed, and optimized while accelerating the adoption of analytics, automation, and AI across the organization. The successful candidate will work closely with senior leaders to identify opportunities, challenge existing ways of working, and translate data into measurable business outcomes that improve customer experience, efficiency, productivity, and growth.</span></p><br><br>
<br>
<br><strong><u>Key Responsibilities</u></strong><br>
<br>
<ul><li><span>Lead enterprise KPI governance, scorecard management, and performance reporting to support business decision-making and operational oversight.</span></li><li><span>Develop executive dashboards, analytics, and actionable insights while driving data quality and reporting standards across the organization.</span></li><li><span>Drive operational excellence, process improvement, automation, and AI enablement initiatives to improve productivity, efficiency, and customer outcomes.</span></li><li><span>Partner with business leaders to identify performance gaps, conduct root cause analyses, and implement sustainable corrective actions.</span></li><li><span>Manage transformation benefit realization, governance activities, and continuous improvement programs to support New Frontier strategic priorities.</span></li></ul><br>
<br>
<br><strong><u>Required Qualifications</u></strong><br>
<br>
<ul> <li><span>Bachelor's degree in Industrial Engineering, Business Analytics, Data Science, Information Systems, Statistics, Computer Science, Business Administration, or a related field.</span></li> <li><span>Minimum 5 years of experience in business intelligence, operational excellence, analytics, performance management, process improvement, or transformation roles.</span></li> <li><span>Advanced proficiency in Power BI, Microsoft Excel, data visualization, and business analytics tools with the ability to translate complex data into actionable business insights.</span></li> <li><span>Demonstrated experience leading cross-functional initiatives, influencing stakeholders, and driving measurable business improvements.</span></li> <li><span>Practical experience using AI-powered tools (e.g., Microsoft Copilot or similar AI solutions) to improve productivity, analytics, reporting, or business processes.</span></li> </ul> <br>
<br>
<br><strong><u>Preferred Qualifications</u></strong><br>
<br>
<ul><li><span>Experience within the insurance, financial services, consulting, or shared services sectors.</span></li><li><span>Lean Six Sigma Green Belt/Black Belt certification or formal continuous improvement training.</span></li><li><span>Experience in Power Platform, Power Automate, robotic process automation (RPA), or low-code development.</span></li><li><span>Experience establishing KPI governance frameworks, data governance practices, and benefits realization methodologies.</span></li><li><span>Advanced knowledge of AI, automation, predictive analytics, or digital transformation initiatives.</span></li></ul><br>
<br><br> </div>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Stewarding Supervisor, you are responsible for supervising the Stewards to deliver an excellent guest and member experience while supporting the overall operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay special for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li>Supervise the Stewards ensuring high standards.</li>
<li>Support the team members in training and development.</li>
<li>Coordinate the daily pot-wash and dish wash responsibilities.</li>
<li>Ensure back of house areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed.</li>
<li>Observe health, hygiene and safety guidelines when handling hazardous substances and comply with all aspects of health and safety requirements.</li>
<li>Report faults, misused or damaged equipment issues to the managers, executive chef, and/or chief engineering.</li>
<li>Ensure the correct PPE is in place and guidelines are adhered to.</li>
<li>Ensure machinery is operated properly, efficiently, safely and in accordance with the hotel's health and safety manual.</li>
<li>Assist in the location, movement and storage of operational equipment.</li>
<li>Assist in the stock take of equipment and other items as required.</li>
<li>Ensure team members adhere to all health and safety and hygiene regulations.</li>
<li>Carry out any other reasonable task set by the hotel's management.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>A passion for spreading the light and warmth of hospitality.</li>
<li>Acting with integrity and always doing the right thing.</li>
<li>Inspiring others through leadership.</li>
<li>A belief that teamwork drives the best outcomes.</li>
<li>A sense of ownership and accountability.</li>
<li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a chef de partie, you’re not just overseeing the preparation of high-quality dishes – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Prepare great tasting dishes:</strong> Season, cook, and test dishes according to standard recipes, ensuring consistency in taste and presentation.</li>
<li><strong>Supervise the kitchen team:</strong> Oversee line cooks to ensure and provide support as needed in the absence of senior chefs to ensure smooth and efficient operations.</li>
<li><strong>Maintain kitchen cleanliness:</strong> Keep all work areas clean, tidy, and free of cross-contamination.</li>
<li><strong>Ensure food quality and storage compliance:</strong> Monitor ingredient quality, ensuring proper storage and stock rotation.</li>
<li><strong>Assist with cost management:</strong> Contribute to controlling food costs, improving gross profit margins, and meeting departmental financial targets.</li>
<li><strong>Uphold regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p>
<p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>
<p>To provide a warm, professional, and efficient welcome to all guests while ensuring a smooth and personalized check-in and check-out experience. The Front Desk Agent/ Receptionist is responsible for handling guest requests, maintaining accurate guest records, processing payments, and ensuring that all Front Office procedures and hotel standards are consistently followed. Welcome and acknowledge guests in a warm, friendly, and professional manner. Provide guests with information regarding hotel facilities, services, operating hours, and local attractions. Handle guest requests, inquiries, and concerns promptly and professionally. Follow up on guest requests to ensure satisfaction. Maintain a high level of guest engagement throughout the stay. Handle complaints professionally and escalate matters to the appropriate supervisor or manager when required. Process room assignments, registration, check-in, check-out, and room changes in accordance with hotel procedures. Ensure all guest information is accurately entered and maintained in the Property Management System. Verify guest identification and registration details in accordance with hotel policies and applicable regulations. Process cash and credit card transactions accurately and maintain proper documentation. Ensure accurate posting of charges and payments to guest accounts. Monitor guest accounts and report discrepancies to the relevant supervisor. Maintain accurate records of room status, guest movements, and Front Office transactions. Coordinate with Housekeeping, Reservations, Engineering, and other departments to ensure smooth hotel operations. Follow all Front Office cash-handling and security procedures. Identify opportunities to enhance the guest experience and support guest loyalty. Apply Heartist values and contribute to creating memorable guest experiences. Complete all required Front Office reports, checklists, and documentation accurately. Maintain confidentiality of guest information and hotel business. Report maintenance issues, safety concerns, and operational irregularities immediately. Participate in departmental meetings, briefings, and training sessions. Follows Hotel s telephone etiquette standards. Enrollment of new loyalty members and updates certificate maintenance when applicable. Drives Rate and RevPAR through up-selling room brand. Follow departmental policies and procedures. Follow all safety and sanitation policies. Other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent; a diploma or degree in Hospitality, Tourism, or a related field is an advantage. Previous experience in a hotel Front Desk/Receptionist role is preferred. Exceptional attention to detail with strong organizational and time management skills. Demonstrated ability to multitask and prioritize effectively in a fast-paced environment. Strong interpersonal skills with a friendly, empathetic, and collaborative approach Ability to remain calm, composed, and professional when handling multiple requests simultaneously. Reliable cash handling experience and accuracy with financial transactions. Professional appearance and presentation standards. Good command of English; additional languages are an advantage. Strong interpersonal and communication skills. Ability to work flexible shifts, including weekends and public holidays. Presentable, professional, and guest-oriented personality.</p>
EPP III, Generator (3 - 150KW) and HVAC Technician KFAB Jordan Perform troubleshooting, diagnostics, maintenance, and services on all types of military and commercial generators and HVAC systems used by the U.S. Army to include the 150kW EPP III generators. MEANINGFUL WORK AND PERSONAL IMPACT As a Generator and HVAC Mechanic, the work you ll do at GDIT will be impactful to the mission of the Worldwide Field Support contract for the U.S. Army. You ll play a crucial role in providing on-site technical and maintenance assistance, analyzing complex technical problems, and providing training to site operations and maintenance personnel. Perform maintenance and sustainment support on 3kW to 150kW, 500 0hz generators involving installation and removal of generators from fixed and mobile locations, troubleshoots and repair alternating current (AC) systems, direct current (DC) systems, electronic control systems and other program logic controls, electrical wiring and accessories. Troubleshoot and repair HVAC, Chillers, and Environmental Control Units some are standalone units and others are mounted on trailers and vehicles. Maintain all types of commercial power generation equipment; military spec generators and Uninterrupted Power Systems (UPS). Operate a Load bank during testing Fabricate wire harnesses and solder terminals. Some work will be in a generator shop environment, and some work will be in a field environment. Other duties as assigned. WHAT YOU LL NEED TO SUCCEED Bring your Generator and HVAC expertise along with a drive for innovation to GDIT. The Generator and HVAC Mechanic must have: Education: High School diploma Experience: BA/BS plus 2 years experience, AA/AS/plus 4 years experience, or a High School diploma and 7 years experience Technical skills: Extensive diesel generator experience. Knowledge of generator parallel systems and switch gear. Experience with brazing copper tubing and evacuating and recharging refrigerant. Security Clearance: Able to obtain and maintain a Secret Clearance. Travel to Bahrain, UAE, Saudia Arabia, Kuwait, Jordan, Iraq Role requirements: US passport must not expire for at least 2 years, valid US driver s license, and an international driver s permit (AAA). Ability to pass medical/CRC to deploy. Skills Generator Repair HVAC Repair/Troubleshooting Generator Troubleshooting Power Generation Certifications Section 608 Technician Certification EPA is a plus GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities. Support: An internal mobility team focused on helping you achieve your career goals. Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay. Community: Award-winning culture of innovation and a military-friendly workplace. OWN YOUR OPPORTUNITY Explore a career in program management at GDIT and you ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results. #GDITPriority #CECOMWFS #DefenseOCONUS
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Purpose As a Commercial Support Manager, you will play a crucial role in managing sales data, analyzing performance metrics, streamlining sales processes, and providing insights to improve overall sales productivity.<br> The Commercial Support Senior Manager will work closely with cross-functional teams, including Business Development, Marketing & Finance, to ensure alignment and support the achievement of sales goals.<br> Duties & Responsibilities Commercial Support Manage the process of supporting the commercial team in preparing proposals and presentations to ensure accuracy and consistency of information.<br> Supervise the response process for new client inquiries, particularly when the commercial team is unavailable due to meetings or conferences.<br> Ensure the client onboarding process on T-portal runs smoothly, with accurate and verified details.<br> Oversee the contract management process, ensuring effective coordination between legal, clients, and the commercial team.<br> Provide general administrative support to the commercial team as needed.<br> CRM & Data Management Oversee the Commercial Team's collateral on OneDrive, including proposals and presentation templates, and sales enablement materials.<br> Oversee the collection, management, and analysis of Salesforce data to provide actionable insights for decision-making.<br> Maintain and improve CRM systems, ensuring data accuracy and completeness.<br> Generate and distribute regular sales performance reports and dashboards.<br> Performance Analysis and Reporting Report on sales metrics, KPIs, and trends to provide insights and recommendations to sales leadership.<br> Support the development of sales forecasts and assist in setting sales targets.<br> Sales Enablement Collaborate with the commercial team to identify training needs and coordinate the development of training materials and programs.<br> Provide tools and support to the commercial team to enhance productivity and success.<br> Cross-Functional Collaboration Assist the CRO and VP of Growth in partnering with finance to ensure accurate sales forecasting and budgeting.<br> Collaborate with the commercial team to improve customer retention and satisfaction.<br> Technology and Tools Management Evaluate, implement, and manage sales tools and technologies to streamline sales processes such as CRM.<br> Provide training and support for sales tools to ensure effective utilization by the sales team.<br> Process Documentation and Compliance Document and maintain sales processes, policies, and procedures.<br> Ensure compliance with company policies and regulatory requirements related to sales operations.<br> Education, Experience & Qualifications A bachelor’s degree in business management, marketing, or any related field is preferable.<br> 8-10 years of proven experience in sales support or administrative roles.<br> Proficiency in data analysis, reporting, and the use of business intelligence tools.<br> Strong understanding of sales processes, CRM systems, and sales enablement tools.<br> Strong organizational skills and attention to detail.<br> Excellent analytical and problem-solving skills.<br> Ability to multitask and prioritize workload effectively.<br> Excellent verbal and written communication skills.<br> Experience with CRM software (e.<br>g., Salesforce, HubSpot) and sales analytics tools.<br> Excellent level of proficiency with MS Office (Word, Excel, PowerPoint, Outlook).<br> Excellent command of both spoken and written English.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a dedicated and detail-oriented Accountant to join our esteemed public sector team in Jordan. This role is essential in ensuring the accuracy of financial records and compliance with regulatory standards. As an Accountant, you will play a crucial role in managing financial transactions, preparing reports, and providing insightful analysis that supports informed decision-making. This position offers a unique opportunity to contribute to the public sector while enhancing your professional skills in a collaborative environment.</p><p>In our dynamic team culture, you will be encouraged to grow and develop your accounting expertise. We believe in investing in our employees through continuous training and professional development programs. You will work alongside experienced professionals who are passionate about their work and dedicated to fostering a supportive atmosphere. This is not just a job; it's a pathway to a rewarding career where you can make a significant impact in your community.</p><p>As you progress in your career, you will have opportunities to take on increased responsibilities and potentially lead projects that enhance our financial processes. We value innovation and encourage our team members to share their ideas for improving efficiency and effectiveness. Join us in this fulfilling role where your contributions will be recognized, and your career aspirations can be realized.</p><ol><li><b>Responsibilities:</b>Manage daily financial transactions and ensure their accuracy by using accounting software to maintain precise records that align with financial regulations.</li><li>Prepare and analyze financial statements, including balance sheets and income statements, to provide insights into financial performance and support strategic planning.</li><li>Assist in budget preparation and monitoring, employing forecasting techniques to ensure financial resources are allocated efficiently and effectively.</li><li>Conduct regular audits of financial documents to ensure compliance with legal requirements and internal policies, mitigating risks associated with financial discrepancies.</li><li>Collaborate with other departments to gather necessary financial data, enhancing cross-functional communication and ensuring comprehensive financial reporting.</li><li>Provide support during external audits by preparing documentation and addressing inquiries, ensuring a smooth audit process and fostering transparency.</li><li>Stay updated on relevant accounting regulations and standards, implementing necessary changes to maintain compliance and uphold the integrity of financial practices.</li><li>Train and mentor junior accounting staff, sharing knowledge and best practices to cultivate a skilled and knowledgeable team.</li><li>Develop and implement financial policies and procedures that promote efficiency and effectiveness in financial operations, contributing to overall organizational success.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proficiency in accounting software, enabling accurate financial record-keeping and reporting.</li><li>Strong analytical skills to interpret financial data and provide actionable insights.</li><li>Attention to detail, ensuring precision in financial transactions and compliance.</li><li>Excellent communication skills for effective collaboration with cross-functional teams.</li><li>Knowledge of tax regulations and financial compliance standards relevant to the public sector.</li><li>Ability to manage multiple tasks and deadlines in a fast-paced environment.</li><li>Problem-solving skills to identify and resolve financial discrepancies efficiently.</li></ul></div>
<p><b>Responsibilities<br></b><br>Lead and oversee the Bank s Compliance function, ensuring adherence to applicable local and international laws, regulations, regulatory instructions, and internal policies.<br>Develop, implement, and maintain compliance policies, procedures, frameworks, and controls in line with regulatory requirements and international best practices.<br>Oversee the Bank s AML/CFT program, including financial crime risk assessment, transaction monitoring, suspicious activity investigations, escalation, and regulatory reporting.<br>Supervise KYC, Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) processes, with particular focus on high-risk customers, transactions, products, services, and geographic locations.<br>Lead and oversee the sanctions compliance program, including screening and monitoring of customers, transactions, counterparties, and other relevant parties against applicable local and international sanctions lists.<br>Monitor compliance with AML/CFT, KYC, sanctions, and other regulatory requirements across the Bank s branches, subsidiaries, and agents, where applicable.<br>Conduct compliance monitoring and testing, identify breaches and control gaps, and ensure timely corrective and remedial actions.<br>Maintain effective relationships with regulatory and supervisory authorities, internal audit, and external auditors, and coordinate regulatory examinations, inspections, and audit requirements.<br>Prepare and submit required compliance, AML/CFT, sanctions, and regulatory reports to senior management and relevant authorities.<br>Provide regular reporting to senior management and relevant committees on compliance risks, regulatory developments, breaches, investigations, and remediation activities.<br>Monitor emerging compliance and financial crime risks and recommend appropriate mitigation measures and improvements to systems, controls, and processes.<br>Advise business units on compliance requirements related to customers, transactions, products, services, and other higher-risk activities.<br>Lead, supervise, and develop the Compliance team, ensuring effective performance management, training, resource allocation, and succession planning.<br>Ensure business continuity for critical compliance and AML/CFT activities and maintain the confidentiality and integrity of sensitive information.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications<br></b><br>Bachelor s degree in Banking, Finance, Accounting, Economics, Business Administration, Law, or a related field.<br>8 12 years of relevant experience in banking or financial services, including significant experience in Compliance, AML/CFT, KYC, Sanctions, or Financial Crime.<br>Proven experience in a senior compliance or department-head position, including team leadership and supervision.<br>Professional certification in AML, Compliance, Financial Crime, Risk Management, or Sanctions is preferred.<br>Strong practical knowledge of AML/CFT regulations, KYC/CDD/EDD, transaction monitoring, suspicious activity investigations, sanctions screening, and regulatory reporting.<br>Strong understanding of banking products, services, operations, systems, and applicable regulatory requirements.<br>Proven experience dealing with regulatory and supervisory authorities and internal/external auditors.<br>Strong analytical, investigation, risk assessment, decision-making, and problem-solving skills.<br>Strong leadership, communication, stakeholder management, and crisis-management capabilities.<br>High level of integrity, confidentiality, transparency, neutrality, and professional ethics.<br>Strong proficiency in Microsoft Office and relevant compliance/banking systems.<br>Fluency in Arabic and English.</p>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics. Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.<br>
We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.</p>
<h4>The job in a nutshell</h4>
<p>At Servme, product is at the core of everything we do. This role is not just about managing roadmaps, it’s about deeply understanding our users, solving real problems, and delivering exceptional product experiences. We’re looking for a talented Senior Frontend Developer to help shape the future of hospitality technology.</p>
<h4>What will you do?</h4>
<p>We are seeking a Senior Frontend Developer to design and implement user interfaces for our web applications. The role requires strong expertise in React and modern frontend technologies, with a focus on building scalable, performant, and user-friendly products.</p>
<h4>Responsibilities</h4>
<ul>
<li>Design and develop advanced user-facing features with React and JavaScript/TypeScript</li>
<li>Build and maintain reusable, efficient, and testable code</li>
<li>Ensure responsive, accessible, and cross-browser compatible interfaces</li>
<li>Collaborate with product, design, and backend teams to deliver features end-to-end</li>
<li>Optimize applications for speed, performance, and scalability</li>
<li>Review code, enforce standards, and mentor junior developers</li>
</ul>
<h4>What are we looking for?</h4>
<ul>
<li>Bachelor’s degree in Engineering, Computer Science, or related field</li>
<li>5+ years of professional experience in frontend development</li>
<li>Strong proficiency in React, JavaScript, TypeScript, HTML, CSS</li>
<li>Experience with state management tools (Redux, Context API, etc.)</li>
<li>Familiarity with RESTful and GraphQL APIs</li>
<li>Solid knowledge of testing frameworks and CI/CD workflows</li>
<li>Knowledge of containerized environments (Docker/Kubernetes)</li>
<li>Familiarity with design systems and component libraries</li>
<li>Strong attention to detail</li>
<li>Excellent communicator</li>
<li>Adopts an “out-of-the-box” thinking</li>
<li>Ability to break down problems and generate solutions</li>
</ul>
<h4>What we offer you?</h4>
<p>We believe you will love working at Servme!<br>
We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.<br>
We offer highly competitive compensation packages, including bonuses and the potential for shares.<br>
We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br>
We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p></p><p></p>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics. Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.<br>
We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.</p>
<h4>The job in a nutshell</h4>
<p>At Servme, product is at the core of everything we do. This role is not just about managing roadmaps, it’s about deeply understanding our users, solving real problems, and delivering exceptional product experiences. We’re looking for a talented Senior Frontend Developer to help shape the future of hospitality technology.</p>
<h4>What will you do?</h4>
<p>We are seeking a Senior Frontend Developer to design and implement user interfaces for our web applications. The role requires strong expertise in React and modern frontend technologies, with a focus on building scalable, performant, and user-friendly products.</p>
<h4>Responsibilities</h4>
<ul>
<li>Design and develop advanced user-facing features with React and JavaScript/TypeScript</li>
<li>Build and maintain reusable, efficient, and testable code</li>
<li>Ensure responsive, accessible, and cross-browser compatible interfaces</li>
<li>Collaborate with product, design, and backend teams to deliver features end-to-end</li>
<li>Optimize applications for speed, performance, and scalability</li>
<li>Review code, enforce standards, and mentor junior developers</li>
</ul>
<h4>What are we looking for?</h4>
<ul>
<li>Bachelor’s degree in Engineering, Computer Science, or related field</li>
<li>5+ years of professional experience in frontend development</li>
<li>Strong proficiency in React, JavaScript, TypeScript, HTML, CSS</li>
<li>Experience with state management tools (Redux, Context API, etc.)</li>
<li>Familiarity with RESTful and GraphQL APIs</li>
<li>Solid knowledge of testing frameworks and CI/CD workflows</li>
<li>Knowledge of containerized environments (Docker/Kubernetes)</li>
<li>Familiarity with design systems and component libraries</li>
<li>Strong attention to detail</li>
<li>Excellent communicator</li>
<li>Adopts an “out-of-the-box” thinking</li>
<li>Ability to break down problems and generate solutions</li>
</ul>
<h4>What we offer you?</h4>
<p>We believe you will love working at Servme!<br>
We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.<br>
We offer highly competitive compensation packages, including bonuses and the potential for shares.<br>
We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br>
We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p></p><p></p>
<p><h4>Description</h4>
<p>Administer and maintain IBM WebMethods ESB ecosystem, including Integration Server, Universal Messaging, Trading Networks, API Gateway, and adapters.</p>
<p>Manage ESB node clustering, high-availability, disaster recovery, capacity planning, JVM tuning, and resource optimization to ensure continuous uptime and peak performance.</p>
<p>Perform platform patching, upgrades, and license management with minimal disruption.</p>
<p>Manage ESB deployments via CI/CD, implementing deployment standards, environment parity, rollback plans, and coordinating with development and QA teams.</p>
<p>Implement and manage monitoring, alerting, and logging for real-time visibility; define SLAs and proactively address performance issues.</p>
<p>Harden ESB platform per banking security standards, enforce RBAC, audit logging, data masking, and conduct security reviews to ensure compliance (PCI-DSS, GDPR, banking regulations).</p>
<p>Act as escalation point for production incidents, lead root cause analysis, maintain incident response documentation, and implement corrective actions.</p>
<p>Design and validate backup, disaster recovery, and business continuity plans, ensuring compliance with RTO/RPO and regular failover testing.</p>
<h4>Core ESB Platform</h4>
<p>Extensive experience with IBM WebMethods (Software AG) including installation, Integration Server administration, Universal Messaging/Broker management, API Gateway setup, platform clustering, load balancer integration, and session affinity for multi-node deployments. Proficient with WebMethods Optimize, Monitor, and MWS for dashboard and analytics.</p>
<h4>Banking Systems & Integration</h4>
<p>Knowledge of core banking (Equation), enterprise archiving (Laserfiche), and card management (Cortex) systems, focusing on ESB interface stability, document handling, performance tuning, and understanding end-to-end banking integration impacts.</p>
<h4>Messaging & Middleware</h4>
<p>Expert in enterprise messaging with queue/topic management, durable subscriptions, message persistence, large payload handling, and protocol bridging (MQ, HTTP/S, FTP, SOAP, REST). Familiar with banking messaging standards like ISO 8583, SWIFT, FIX, and flat-file exchanges.</p>
<h4>Systems & database administration</h4>
<p>Strong Linux/Windows server admin skills, shell scripting, performance tuning, plus database management for JDBC, connection pooling, and query optimization (Oracle, DB2, SQL Server). Experienced with scheduling tools and storage configurations for high-volume ESB logging.</p>
<h4>Security & networking</h4>
<p>Skilled in enterprise security for integration platforms including digital certificate lifecycle, keystore/truststore management, firewall coordination, VPNs, and knowledge of OAuth 2.0, SAML, LDAP/AD integration, and API security policies on WebMethods API Gateway or similar.</p>
<h4>Requirements</h4>
<p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, Systems Engineering, or a related technical discipline.</p>
<p>IBM WebMethods (Software AG) administration or infrastructure certification (preferred).</p>
<p>Relevant platform certifications in Linux/Windows administration, cloud infrastructure (AWS/Azure), or banking technology operations (preferred).</p>
<p>7+ years of progressive experience in middleware or integration platform administration, with at least 3 years in a dedicated ESB administration role.</p>
<p>Proven operational experience supporting ESB or enterprise middleware platforms within the banking or financial services sector, ideally in 24/7 mission-critical environments.</p>
<p>Direct hands-on experience administering WebMethods in contexts involving core banking migrations, high-volume transactional messaging, or regulatory compliance mandates.</p>
<p>Prior exposure to Equation, Laserfiche, Cortex, or analogous banking systems from an operational/infrastructure perspective is highly desirable.</p></p><p></p>
<p><h4>Description</h4>
<p>Administer and maintain IBM WebMethods ESB ecosystem, including Integration Server, Universal Messaging, Trading Networks, API Gateway, and adapters.</p>
<p>Manage ESB node clustering, high-availability, disaster recovery, capacity planning, JVM tuning, and resource optimization to ensure continuous uptime and peak performance.</p>
<p>Perform platform patching, upgrades, and license management with minimal disruption.</p>
<p>Manage ESB deployments via CI/CD, implementing deployment standards, environment parity, rollback plans, and coordinating with development and QA teams.</p>
<p>Implement and manage monitoring, alerting, and logging for real-time visibility; define SLAs and proactively address performance issues.</p>
<p>Harden ESB platform per banking security standards, enforce RBAC, audit logging, data masking, and conduct security reviews to ensure compliance (PCI-DSS, GDPR, banking regulations).</p>
<p>Act as escalation point for production incidents, lead root cause analysis, maintain incident response documentation, and implement corrective actions.</p>
<p>Design and validate backup, disaster recovery, and business continuity plans, ensuring compliance with RTO/RPO and regular failover testing.</p>
<h4>Core ESB Platform</h4>
<p>Extensive experience with IBM WebMethods (Software AG) including installation, Integration Server administration, Universal Messaging/Broker management, API Gateway setup, platform clustering, load balancer integration, and session affinity for multi-node deployments. Proficient with WebMethods Optimize, Monitor, and MWS for dashboard and analytics.</p>
<h4>Banking Systems & Integration</h4>
<p>Knowledge of core banking (Equation), enterprise archiving (Laserfiche), and card management (Cortex) systems, focusing on ESB interface stability, document handling, performance tuning, and understanding end-to-end banking integration impacts.</p>
<h4>Messaging & Middleware</h4>
<p>Expert in enterprise messaging with queue/topic management, durable subscriptions, message persistence, large payload handling, and protocol bridging (MQ, HTTP/S, FTP, SOAP, REST). Familiar with banking messaging standards like ISO 8583, SWIFT, FIX, and flat-file exchanges.</p>
<h4>Systems & database administration</h4>
<p>Strong Linux/Windows server admin skills, shell scripting, performance tuning, plus database management for JDBC, connection pooling, and query optimization (Oracle, DB2, SQL Server). Experienced with scheduling tools and storage configurations for high-volume ESB logging.</p>
<h4>Security & networking</h4>
<p>Skilled in enterprise security for integration platforms including digital certificate lifecycle, keystore/truststore management, firewall coordination, VPNs, and knowledge of OAuth 2.0, SAML, LDAP/AD integration, and API security policies on WebMethods API Gateway or similar.</p>
<h4>Requirements</h4>
<p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, Systems Engineering, or a related technical discipline.</p>
<p>IBM WebMethods (Software AG) administration or infrastructure certification (preferred).</p>
<p>Relevant platform certifications in Linux/Windows administration, cloud infrastructure (AWS/Azure), or banking technology operations (preferred).</p>
<p>7+ years of progressive experience in middleware or integration platform administration, with at least 3 years in a dedicated ESB administration role.</p>
<p>Proven operational experience supporting ESB or enterprise middleware platforms within the banking or financial services sector, ideally in 24/7 mission-critical environments.</p>
<p>Direct hands-on experience administering WebMethods in contexts involving core banking migrations, high-volume transactional messaging, or regulatory compliance mandates.</p>
<p>Prior exposure to Equation, Laserfiche, Cortex, or analogous banking systems from an operational/infrastructure perspective is highly desirable.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities. Open doors and assist guests/visitors entering and leaving property. Assist with luggage storage and retrieval. Transport guest luggage to and from guest rooms and/or designated bell area. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Dispatch bell staff or valet staff as needed. Communicate parking procedures to guests/visitors. Follow up with guests to ensure their requests or problems have been met to their satisfaction.<br>Serve as a departmental role model, and assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees. Develop and maintain positive working relationships with others. Follow all company policies and procedures; and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High School diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: Less than 1 year supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>