Payroll Jobs - Amman Jordan
45 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Payroll Officer supports the delivery of accurate and compliant payroll operations across assigned countries, ensuring all payroll-related data is processed on time and to the highest standard of accuracy.</p>
<p>The postholder is responsible for preparing, validating, and reconciling payroll input data, assisting in payroll runs, managing employee queries, and maintaining records in compliance with statutory and internal policies. This role contributes to continuous improvement, risk mitigation, and audit readiness by supporting payroll consultants and ensuring effective coordination with Finance, HR, and external vendors.</p>
<p><strong>Main accountabilities but not limited to the following:</strong></p>
<p><strong>Payroll Execution & Validation</strong></p>
<ul>
<li>Support end-to-end payroll processing by validating input data (new hires, exits, salary changes, allowances, deductions, and benefits) in coordination with HR and Finance.</li>
<li>Prepare and verify payroll input templates for review and approval by the Payroll Consultant.</li>
<li>Ensure all payroll transactions are compliant with internal controls and statutory regulations.</li>
</ul>
<p><strong>Records Management & Documentation</strong></p>
<ul>
<li>Maintain accurate and up-to-date payroll records, ensuring documentation is complete and properly stored in line with Information Governance and Records Management (IGRM) policies.</li>
<li>Ensure all payroll records are available for internal and external audits.</li>
<li>Support archiving and data-retention compliance in accordance with PDPA and GDPR standards.</li>
</ul>
<p><strong>Compliance & Risk</strong></p>
<ul>
<li>Ensure compliance with local statutory regulations (tax, pension, social security) and escalate any discrepancies or anomalies for resolution.</li>
<li>Follow payroll control checklists to ensure audit readiness and mitigate operational risk.</li>
<li>Support the Payroll Consultant in preparing reports for compliance reviews, audits, and reconciliations.</li>
</ul>
<p><strong>Case Management & Employee Support</strong></p>
<ul>
<li>Manage payroll-related cases and queries in the case management system (e.g., C4C), ensuring prompt, courteous, and accurate resolution within SLA.</li>
<li>Collaborate with HR, Finance, and the MSP to resolve employee concerns related to payroll, benefits, or statutory deductions.</li>
<li>Maintain a strong customer-service mindset, providing empathetic and professional support to employees.</li>
<li>Escalate complex cases to the Payroll Consultant or Manager for review.</li>
</ul>
<p><strong>Continuous Improvement & Collaboration</strong></p>
<ul>
<li>Contribute to the documentation and refinement of Standard Operating Procedures (SOPs) and process checklists.</li>
<li>Participate in post-payroll reviews, lessons-learned sessions, and continuous-improvement initiatives.</li>
<li>Support the implementation of automation tools or process simplifications introduced by the Payroll & People Data Manager.</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience in payroll administration or data processing within a shared-services or multi-country environment.</p>
<ul>
<li>Knowledge of payroll processes, data validation, and statutory deductions.</li>
<li>Familiarity with HRIS and payroll systems (e.g., SAP SuccessFactors, Oracle, or similar).</li>
<li>Ability to manage confidential data responsibly and maintain high standards of accuracy.</li>
<li>Strong communication and teamwork skills, with an ability to work under tight timelines.</li>
</ul>
<p><strong>Desirable:</strong></p>
<ul>
<li>Experience working with external vendors or managed service providers.</li>
<li>Exposure to continuous-improvement initiatives or process documentation.</li>
<li>Understanding of statutory payroll compliance in one or more Asia-Pacific countries.</li>
</ul><p></p></section>
<p><h4>Job purpose</h4>
<p>Performing the salaries payments activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p>
<h4>Key accountability areas</h4>
<strong>Salaries and benefits:</strong>
<ul>
<li>Check and review monthly salaries.</li>
</ul>
<strong>Payroll amendments:</strong>
<ul>
<li>Check payroll amendment requests (housing, transportation, other incentives, and benefits) for KSA and overseas.</li>
<li>Prepare manual amendment letters for mobile, internet incentives and other incentives.</li>
</ul>
<strong>Business operations:</strong>
<ul>
<li>Prepare and follow up KSA and overseas final settlements.</li>
<li>Check and upload increments in SuccessFactors.</li>
<li>Renew and fix employees’ annual contract.</li>
<li>Check and process school fees payment.</li>
<li>Review and check monthly incentives.</li>
<li>Review and check overtime reports.</li>
<li>Process residence fees payments and housing loan requests.</li>
<li>Activate monthly deductions.</li>
<li>Check new bank accounts entries.</li>
<li>Prepare bank loan letters.</li>
<li>Process and check first time ticket payment.</li>
<li>Archive payroll documents.</li>
</ul>
<h4>Role accountability</h4>
<strong>HR proficiency:</strong>
<ul>
<li>Ability to obtain updated soft and technical skills related to the job.</li>
</ul>
<strong>Delivery:</strong>
<ul>
<li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li>
<li>Utilize resources effectively to achieve objectives within efficient cost and time.</li>
<li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li>
</ul>
<strong>Problem-solving:</strong>
<ul>
<li>Solve any related problems that arise and escalate any complex operational issues.</li>
</ul>
<strong>Quality:</strong>
<ul>
<li>Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</li>
</ul>
<strong>Business process improvements:</strong>
<ul>
<li>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</li>
</ul>
<strong>Compliance:</strong>
<ul>
<li>Comply with related policy and procedures and work instructions.</li>
</ul>
<strong>Health, safety, and environment:</strong>
<ul>
<li>Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</li>
</ul>
<h4>Academic qualification</h4>
<p>Bachelor degree in accounting and finance or any relevant field.</p>
<h4>Work experience</h4>
<p>2 to 4 years</p>
<h4>Technical / functional competencies</h4>
<ul>
<li>Accounting best practices</li>
<li>Accounting methods</li>
<li>Accounting principles</li>
<li>Accounting rules/guidelines</li>
<li>Accounting systems</li>
<li>Accounting theory/concepts</li>
<li>Financial reporting</li>
<li>HRIS payroll systems</li>
<li>Payroll administration</li>
<li>Payroll compensation analysis</li>
<li>Payroll policy</li>
<li>Payroll processing and reporting</li>
<li>Payroll reconciliation</li>
<li>Financial planning</li>
<li>Financial analysis</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Purpose</strong></p><p>To supervise payroll processing, auditing, and all accounting entries related to employee expenses and expenditures for the Bank and its subsidiary and affiliated companies, ensuring accurate calculations and proper accounting treatment in accordance with approved accounting procedures and systems. The role is responsible for monitoring employee financial services, resolving operational issues, ensuring compliance with regulatory requirements, and safeguarding the rights of both the Bank and its employees.</p><p><strong>Key Responsibilities</strong></p><ul><li>Supervise and guide team members to ensure payroll and employee expense operations are executed accurately, efficiently, and in compliance with approved policies and procedures.</li><li>Set objectives for the unit, monitor performance, conduct evaluations, and manage workforce planning, including leave scheduling, to ensure business continuity.</li><li>Review and recommend enhancements to payroll, benefits, and employee expense policies and procedures to improve operational effectiveness.</li><li>Calculate, review, and validate payroll for employees of the Bank and its subsidiary and affiliated companies, including salary adjustments, deductions, annual increments, overtime payments, and other payroll-related transactions.</li><li>Review and approve employee incentives, allowances, and bonus payments, ensuring eligibility, supporting documentation, and compliance with approved policies and timelines.</li><li>Oversee the preparation and distribution of payroll reports, social security reports, and other related management reports.</li><li>Review and sign salary certificates and ensure timely remittance of income tax deductions in accordance with regulatory and internal requirements.</li><li>Verify the accuracy of accounting entries and financial transactions related to payroll and employee expenses before system posting and execution.</li><li>Manage responses to employee inquiries regarding payroll, benefits, reimbursements, and related financial matters.</li><li>Review and evaluate employee lending and credit facility programs, ensuring compliance with eligibility criteria and providing recommendations for approval.</li><li>Monitor payroll deductions, including loans, salary advances, credit card installments, and other employee obligations, ensuring accurate and timely processing.</li><li>Administer employee social security matters, including contributions, work injury cases, and required reporting, ensuring compliance with applicable regulations.</li><li>Review and validate employee expense reimbursements and entitlements, including travel expenses, per diems, transportation allowances, meal allowances, medical expenses, advances, loans, and other employee-related payments.</li><li>Review and approve employee resignation settlements, ensuring all financial obligations, deductions, and compensation calculations are accurately processed.</li><li>Analyze operational and control reports, identify discrepancies, and implement corrective actions to strengthen internal controls and operational efficiency.</li><li>Ensure daily operations are conducted in accordance with approved policies, procedures, and delegated authority limits.</li><li>Participate as a primary or alternate member in Business Continuity Plans (BCP) and emergency response teams, carrying out assigned responsibilities to support operational resilience and recovery.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in business administration, Banking, Finance, Accounting, or a related field.</li><li>Minimum of 8 years of professional experience in payroll administration, compensation and benefits, or accounting.</li><li>Strong knowledge of payroll administration, accounting principles, and financial controls.</li><li>Comprehensive understanding of Human Resources policies, systems, and procedures.</li><li>Knowledge of labor laws, social security regulations, income tax requirements, and related compliance standards.</li><li>Proficiency in payroll systems, ERP platforms, and Microsoft Office applications.</li><li>Strong analytical, organizational, and problem-solving skills.</li><li>Excellent attention to detail and accuracy.</li><li>Effective leadership, supervisory, and team management capabilities.</li><li>Strong verbal and written communication skills.</li><li>Ability to collaborate effectively with internal and external stakeholders.</li><li>Commitment to confidentiality, compliance, and professional integrity.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span style="font-size: 11px;">The Job in a Nutshell</span></p><p>A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.</p><p>What Will You Do</p><p>Employee Lifecycle</p><ul><li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts, and amendments.</li><li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li><li>Administer employee status changes, handling promotions, transfers, and related documentation.</li><li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li><li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li></ul><p>Payroll & HRIS Management</p><ul><li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li><li>Own the administration of employee benefits programs, with specific responsibility for Medical/Health Insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li><li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li><li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li></ul><p>Compliance & Legal Adherence</p><ul><li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li><li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li><li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li><li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li><li>Maintain meticulous records for all compliance-related activities.</li></ul><p>Policy Development & Process Improvement</p><ul><li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li><li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li><li>Document and standardize all operational processes and workflows.</li></ul><p>Employee Engagement & Support</p><ul><li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li><li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li><li>Foster a culture of trust and transparency through clear and compassionate communication</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li><li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li><li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li><li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li><li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li><li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li><li>Excellent communication and stakeholder management skills.</li><li>strong interpersonal and communication skills</li><li>Detail-oriented with strong organizational abilities</li></ul><p></p></section>
<p><h4>Job purpose</h4>
<p>Performing the salaries payments activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p>
<h4>Key accountability areas</h4>
<strong>Salaries and benefits:</strong>
<ul>
<li>Check and review monthly salaries.</li>
</ul>
<strong>Payroll amendments:</strong>
<ul>
<li>Check payroll amendment requests (housing, transportation, other incentives, and benefits) for KSA and overseas.</li>
<li>Prepare manual amendment letters for mobile, internet incentives and other incentives.</li>
</ul>
<strong>Business operations:</strong>
<ul>
<li>Prepare and follow up KSA and overseas final settlements.</li>
<li>Check and upload increments in SuccessFactors.</li>
<li>Renew and fix employees’ annual contract.</li>
<li>Check and process school fees payment.</li>
<li>Review and check monthly incentives.</li>
<li>Review and check overtime reports.</li>
<li>Process residence fees payments and housing loan requests.</li>
<li>Activate monthly deductions.</li>
<li>Check new bank accounts entries.</li>
<li>Prepare bank loan letters.</li>
<li>Process and check first time ticket payment.</li>
<li>Archive payroll documents.</li>
</ul>
<h4>Role accountability</h4>
<strong>HR proficiency:</strong>
<ul>
<li>Ability to obtain updated soft and technical skills related to the job.</li>
</ul>
<strong>Delivery:</strong>
<ul>
<li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li>
<li>Utilize resources effectively to achieve objectives within efficient cost and time.</li>
<li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li>
</ul>
<strong>Problem-solving:</strong>
<ul>
<li>Solve any related problems that arise and escalate any complex operational issues.</li>
</ul>
<strong>Quality:</strong>
<ul>
<li>Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</li>
</ul>
<strong>Business process improvements:</strong>
<ul>
<li>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</li>
</ul>
<strong>Compliance:</strong>
<ul>
<li>Comply with related policy and procedures and work instructions.</li>
</ul>
<strong>Health, safety, and environment:</strong>
<ul>
<li>Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</li>
</ul>
<h4>Academic qualification</h4>
<p>Bachelor degree in accounting and finance or any relevant field.</p>
<h4>Work experience</h4>
<p>2 to 4 years</p>
<h4>Technical / functional competencies</h4>
<ul>
<li>Accounting best practices</li>
<li>Accounting methods</li>
<li>Accounting principles</li>
<li>Accounting rules/guidelines</li>
<li>Accounting systems</li>
<li>Accounting theory/concepts</li>
<li>Financial reporting</li>
<li>HRIS payroll systems</li>
<li>Payroll administration</li>
<li>Payroll compensation analysis</li>
<li>Payroll policy</li>
<li>Payroll processing and reporting</li>
<li>Payroll reconciliation</li>
<li>Financial planning</li>
<li>Financial analysis</li>
</ul></p><p></p>
<p><h4>Job purpose</h4>
<p>To supervise payroll processing, auditing, and all accounting entries related to employee expenses and expenditures for the bank and its subsidiary and affiliated companies, ensuring accurate calculations and proper accounting treatment in accordance with approved accounting procedures and systems. The role is responsible for monitoring employee financial services, resolving operational issues, ensuring compliance with regulatory requirements, and safeguarding the rights of both the bank and its employees.</p>
<h4>Key responsibilities</h4>
<li>Supervise and guide team members to ensure payroll and employee expense operations are executed accurately, efficiently, and in compliance with approved policies and procedures.</li>
<li>Set objectives for the unit, monitor performance, conduct evaluations, and manage workforce planning, including leave scheduling, to ensure business continuity.</li>
<li>Review and recommend enhancements to payroll, benefits, and employee expense policies and procedures to improve operational effectiveness.</li>
<li>Calculate, review, and validate payroll for employees of the bank and its subsidiary and affiliated companies, including salary adjustments, deductions, annual increments, overtime payments, and other payroll-related transactions.</li>
<li>Review and approve employee incentives, allowances, and bonus payments, ensuring eligibility, supporting documentation, and compliance with approved policies and timelines.</li>
<li>Oversee the preparation and distribution of payroll reports, social security reports, and other related management reports.</li>
<li>Review and sign salary certificates and ensure timely remittance of income tax deductions in accordance with regulatory and internal requirements.</li>
<li>Verify the accuracy of accounting entries and financial transactions related to payroll and employee expenses before system posting and execution.</li>
<li>Manage responses to employee inquiries regarding payroll, benefits, reimbursements, and related financial matters.</li>
<li>Review and evaluate employee lending and credit facility programs, ensuring compliance with eligibility criteria and providing recommendations for approval.</li>
<li>Monitor payroll deductions, including loans, salary advances, credit card installments, and other employee obligations, ensuring accurate and timely processing.</li>
<li>Administer employee social security matters, including contributions, work injury cases, and required reporting, ensuring compliance with applicable regulations.</li>
<li>Review and validate employee expense reimbursements and entitlements, including travel expenses, per diems, transportation allowances, meal allowances, medical expenses, advances, loans, and other employee-related payments.</li>
<li>Review and approve employee resignation settlements, ensuring all financial obligations, deductions, and compensation calculations are accurately processed.</li>
<li>Analyze operational and control reports, identify discrepancies, and implement corrective actions to strengthen internal controls and operational efficiency.</li>
<li>Ensure daily operations are conducted in accordance with approved policies, procedures, and delegated authority limits.</li>
<li>Participate as a primary or alternate member in business continuity plans (BCP) and emergency response teams, carrying out assigned responsibilities to support operational resilience and recovery.</li>
<h4>Requirements</h4>
<p><strong>Education</strong></p>
<li>Bachelor’s degree in business administration, banking, finance, accounting, or a related field.</li>
<li>Minimum of 8 years of professional experience in payroll administration, compensation and benefits, or accounting.</li>
<li>Strong knowledge of payroll administration, accounting principles, and financial controls.</li>
<li>Comprehensive understanding of human resources policies, systems, and procedures.</li>
<li>Knowledge of labor laws, social security regulations, income tax requirements, and related compliance standards.</li>
<li>Proficiency in payroll systems, ERP platforms, and Microsoft Office applications.</li>
<li>Strong analytical, organizational, and problem-solving skills.</li>
<li>Excellent attention to detail and accuracy.</li>
<li>Effective leadership, supervisory, and team management capabilities.</li>
<li>Strong verbal and written communication skills.</li>
<li>Ability to collaborate effectively with internal and external stakeholders.</li>
<li>Commitment to confidentiality, compliance, and professional integrity.</li></p><p></p>
<p><h4>Job purpose</h4>
<p>To supervise payroll processing, auditing, and all accounting entries related to employee expenses and expenditures for the bank and its subsidiary and affiliated companies, ensuring accurate calculations and proper accounting treatment in accordance with approved accounting procedures and systems. The role is responsible for monitoring employee financial services, resolving operational issues, ensuring compliance with regulatory requirements, and safeguarding the rights of both the bank and its employees.</p>
<h4>Key responsibilities</h4>
<li>Supervise and guide team members to ensure payroll and employee expense operations are executed accurately, efficiently, and in compliance with approved policies and procedures.</li>
<li>Set objectives for the unit, monitor performance, conduct evaluations, and manage workforce planning, including leave scheduling, to ensure business continuity.</li>
<li>Review and recommend enhancements to payroll, benefits, and employee expense policies and procedures to improve operational effectiveness.</li>
<li>Calculate, review, and validate payroll for employees of the bank and its subsidiary and affiliated companies, including salary adjustments, deductions, annual increments, overtime payments, and other payroll-related transactions.</li>
<li>Review and approve employee incentives, allowances, and bonus payments, ensuring eligibility, supporting documentation, and compliance with approved policies and timelines.</li>
<li>Oversee the preparation and distribution of payroll reports, social security reports, and other related management reports.</li>
<li>Review and sign salary certificates and ensure timely remittance of income tax deductions in accordance with regulatory and internal requirements.</li>
<li>Verify the accuracy of accounting entries and financial transactions related to payroll and employee expenses before system posting and execution.</li>
<li>Manage responses to employee inquiries regarding payroll, benefits, reimbursements, and related financial matters.</li>
<li>Review and evaluate employee lending and credit facility programs, ensuring compliance with eligibility criteria and providing recommendations for approval.</li>
<li>Monitor payroll deductions, including loans, salary advances, credit card installments, and other employee obligations, ensuring accurate and timely processing.</li>
<li>Administer employee social security matters, including contributions, work injury cases, and required reporting, ensuring compliance with applicable regulations.</li>
<li>Review and validate employee expense reimbursements and entitlements, including travel expenses, per diems, transportation allowances, meal allowances, medical expenses, advances, loans, and other employee-related payments.</li>
<li>Review and approve employee resignation settlements, ensuring all financial obligations, deductions, and compensation calculations are accurately processed.</li>
<li>Analyze operational and control reports, identify discrepancies, and implement corrective actions to strengthen internal controls and operational efficiency.</li>
<li>Ensure daily operations are conducted in accordance with approved policies, procedures, and delegated authority limits.</li>
<li>Participate as a primary or alternate member in business continuity plans (BCP) and emergency response teams, carrying out assigned responsibilities to support operational resilience and recovery.</li>
<h4>Requirements</h4>
<p><strong>Education</strong></p>
<li>Bachelor’s degree in business administration, banking, finance, accounting, or a related field.</li>
<li>Minimum of 8 years of professional experience in payroll administration, compensation and benefits, or accounting.</li>
<li>Strong knowledge of payroll administration, accounting principles, and financial controls.</li>
<li>Comprehensive understanding of human resources policies, systems, and procedures.</li>
<li>Knowledge of labor laws, social security regulations, income tax requirements, and related compliance standards.</li>
<li>Proficiency in payroll systems, ERP platforms, and Microsoft Office applications.</li>
<li>Strong analytical, organizational, and problem-solving skills.</li>
<li>Excellent attention to detail and accuracy.</li>
<li>Effective leadership, supervisory, and team management capabilities.</li>
<li>Strong verbal and written communication skills.</li>
<li>Ability to collaborate effectively with internal and external stakeholders.</li>
<li>Commitment to confidentiality, compliance, and professional integrity.</li></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced and proactive Human Resources Manager to lead all human resources functions within our organization. The successful candidate will be responsible for managing the full employee lifecycle, including recruitment, payroll, employee relations, performance management, and HR operations. The ideal candidate is a strategic thinker with strong leadership skills and hands-on experience managing HR functions for a workforce of approximately 60 employees.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Requirements:</b></p><p>Bachelor's degree in Human Resources, Business Administration, or a related field</p><p>Extensive experience in Human Resources</p><p>Proven experience managing payroll, recruitment, and day-to-day HR operations</p><p>Strong knowledge of Jordanian labor law and HR best practices</p><p>Excellent leadership, communication, and interpersonal skills</p><p>Strong organizational and problem-solving abilities</p><p>Proficiency in Microsoft Office and HR/payroll systems</p><p>Experience managing HR functions for small to medium-sized organizations is preferred</p><p></p></section>
<p><h4>Description</h4>
<p>Process payroll, employee benefits, and related accounting entries. Prepare and verify monthly payroll, incentives, and salary adjustments. Process employee expense reimbursements and ensure accurate accounting treatment. Calculate and administer branch and sales team incentive payments. Issue salary certificates for income tax purposes. Prepare and maintain employee-related reports, including Social Security, income tax, AML, and other regulatory reports. Calculate end-of-service benefits and manage employee financial clearance procedures. Administer Social Security registrations, contributions, and related reporting. Review and process employee credit facility applications in accordance with bank policies. Participate in the bank's Business Continuity Plan (BCP) and Emergency Response Teams to support operational resilience during emergencies.</p>
<h4>Requirements</h4>
<p>Bachelor's degree in Business Administration, Banking, or a related field. New graduate with six months of practical on-the-job training in payroll or a related function. Good command of the English language. Proficient in using computers and various business systems. Good verbal communication and interpersonal skills, with the ability to interact effectively with internal and external stakeholders.</p></p><p></p>
<p><h4>Description</h4>
<p>Process payroll, employee benefits, and related accounting entries. Prepare and verify monthly payroll, incentives, and salary adjustments. Process employee expense reimbursements and ensure accurate accounting treatment. Calculate and administer branch and sales team incentive payments. Issue salary certificates for income tax purposes. Prepare and maintain employee-related reports, including Social Security, income tax, AML, and other regulatory reports. Calculate end-of-service benefits and manage employee financial clearance procedures. Administer Social Security registrations, contributions, and related reporting. Review and process employee credit facility applications in accordance with bank policies. Participate in the bank's Business Continuity Plan (BCP) and Emergency Response Teams to support operational resilience during emergencies.</p>
<h4>Requirements</h4>
<p>Bachelor's degree in Business Administration, Banking, or a related field. New graduate with six months of practical on-the-job training in payroll or a related function. Good command of the English language. Proficient in using computers and various business systems. Good verbal communication and interpersonal skills, with the ability to interact effectively with internal and external stakeholders.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Process payroll, employee benefits, and related accounting entries. Prepare and verify monthly payroll, incentives, and salary adjustments. Process employee expense reimbursements and ensure accurate accounting treatment. Calculate and administer branch and sales team incentive payments. Issue salary certificates for income tax purposes. Prepare and maintain employee-related reports, including Social Security, income tax, AML, and other regulatory reports. Calculate end-of-service benefits and manage employee financial clearance procedures. Administer Social Security registrations, contributions, and related reporting. Review and process employee credit facility applications in accordance with Bank policies. Participate in the Bank's Business Continuity Plan (BCP) and Emergency Response Teams to support operational resilience during emergencies.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Business Administration, Banking, or a related field. New graduate with six months of practical on-the-job training in payroll or a related function. Good command of the English language. Proficient in using computers and various business systems. Good verbal communication and interpersonal skills, with the ability to interact effectively with internal and external stakeholders.</p><p></p></section>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p>
<h4>The job in a nutshell</h4>
<p>A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.</p>
<h4>What will you do?</h4>
<p><strong>Employee lifecycle</strong></p>
<ul>
<li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts and amendments.</li>
<li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li>
<li>Administer employee status changes, handling promotions, transfers, and related documentation.</li>
<li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li>
<li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li>
</ul>
<p><strong>Payroll & HRIS management</strong></p>
<ul>
<li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li>
<li>Own the administration of employee benefits programs, with specific responsibility for medical/health insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li>
<li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li>
<li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li>
</ul>
<p><strong>Compliance & legal adherence</strong></p>
<ul>
<li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li>
<li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li>
<li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li>
<li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li>
<li>Maintain meticulous records for all compliance-related activities.</li>
</ul>
<p><strong>Policy development & process improvement</strong></p>
<ul>
<li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li>
<li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li>
<li>Document and standardize all operational processes and workflows.</li>
</ul>
<p><strong>Employee engagement & support</strong></p>
<ul>
<li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li>
<li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li>
<li>Foster a culture of trust and transparency through clear and compassionate communication.</li>
</ul>
<h4>What are we looking for?</h4>
<ul>
<li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li>
<li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li>
<li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li>
<li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li>
<li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li>
<li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li>
<li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li>
<li>Excellent communication and stakeholder management skills.</li>
</ul>
<h4>Who will excel?</h4>
<ul>
<li>Strong interpersonal and communication skills.</li>
<li>Detail-oriented with strong organizational abilities.</li>
</ul>
<h4>What we offer you?</h4>
<ul>
<li>We believe you will love working at Foodics!</li>
<li>We have an inclusive and diverse culture that encourages innovation and flexibility in offices.</li>
<li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li>
<li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li>
<li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li>
<li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li>
</ul></p><p></p>
<p>Maintain accurate bookkeeping records and ensure all financial transactions are properly documented.</p><p>Manage Accounts Payable (AP) and Accounts Receivable (AR), including monitoring and maintaining the AR aging report.</p><p>Build and maintain positive customer relationships by managing invoicing, collections, and customer account setup.</p><p>Coordinate daily financial operations with the finance team to ensure efficient workflow and timely completion of tasks.</p><p>Process monthly payroll using payroll software while ensuring compliance with company policies and applicable regulations.</p><p>Collect, verify, calculate, and enter payroll data to maintain accurate employee compensation records.</p><p>Maintain organized digital records of financial transactions, supplier information, and supporting documentation.</p><p>Handle bookkeeping activities related to IT projects and project-based financial records.</p><p>Utilize QuickBooks to record, reconcile, and manage financial transactions.</p><p>Process work orders, invoices, expense claims, and vendor payments accurately and on time.</p><p>Support office administration by maintaining filing systems and archiving financial documents.</p><p>Prepare and submit Social Security (SS), Income Tax (IT), and Value Added Tax (VAT) filings in compliance with local regulations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Accounting, Finance, Business Administration, or a related field.</li><li>2-5 years of relevant experience in accounting, bookkeeping, or finance.</li><li>Hands-on experience with accounting software, preferably QuickBooks.</li><li>Experience using payroll software (e.g., MenaPay) is an advantage.</li><li>Experience in bookkeeping for IT projects is preferred.</li><li>Strong proficiency in Microsoft Office, particularly Microsoft Excel.</li><li>Excellent command of written and spoken English.</li><li>High level of integrity with the ability to handle confidential financial information.</li><li>Strong organizational, analytical, and problem-solving skills with excellent attention to detail.</li><li>Effective communication skills and the ability to work collaboratively within a team.</li><li>Ability to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment.</li></ul>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p>
<h4>The job in a nutshell</h4>
<p>A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.</p>
<h4>What will you do?</h4>
<p><strong>Employee lifecycle</strong></p>
<ul>
<li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts and amendments.</li>
<li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li>
<li>Administer employee status changes, handling promotions, transfers, and related documentation.</li>
<li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li>
<li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li>
</ul>
<p><strong>Payroll & HRIS management</strong></p>
<ul>
<li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li>
<li>Own the administration of employee benefits programs, with specific responsibility for medical/health insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li>
<li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li>
<li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li>
</ul>
<p><strong>Compliance & legal adherence</strong></p>
<ul>
<li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li>
<li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li>
<li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li>
<li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li>
<li>Maintain meticulous records for all compliance-related activities.</li>
</ul>
<p><strong>Policy development & process improvement</strong></p>
<ul>
<li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li>
<li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li>
<li>Document and standardize all operational processes and workflows.</li>
</ul>
<p><strong>Employee engagement & support</strong></p>
<ul>
<li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li>
<li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li>
<li>Foster a culture of trust and transparency through clear and compassionate communication.</li>
</ul>
<h4>What are we looking for?</h4>
<ul>
<li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li>
<li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li>
<li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li>
<li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li>
<li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li>
<li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li>
<li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li>
<li>Excellent communication and stakeholder management skills.</li>
</ul>
<h4>Who will excel?</h4>
<ul>
<li>Strong interpersonal and communication skills.</li>
<li>Detail-oriented with strong organizational abilities.</li>
</ul>
<h4>What we offer you?</h4>
<ul>
<li>We believe you will love working at Foodics!</li>
<li>We have an inclusive and diverse culture that encourages innovation and flexibility in offices.</li>
<li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li>
<li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li>
<li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li>
<li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><span>Responsibilities:</span></span></p><br><ul><li><span><span>Prepare and maintain accurate financial records and reports</span></span></li><li><span><span>Manage accounts payable and receivable</span></span></li><li><span><span>Perform bank reconciliations and monitor cash flow</span></span></li><li><span><span><span>Follow up on collections and reconcile the bank guarantees statement, and coordinate with the concerned party until they are released</span></span></span></li><li><span><span><span>Follow up on sales invoices, ensure they are delivered to customers, and properly stamped according to procedures</span></span></span></li><li><span><span>Ensure compliance with local financial regulations and tax requirements in Jordan</span></span></li><li><span><span>Assist in budgeting, forecasting, and financial planning</span></span></li><li><span><span>Support audits and provide necessary documentation</span></span><br></li><li><span><span><span><span>Handle payroll and related financial transactions</span></span><br></span></span><br></li></ul><br><span>Requirements<span><span><span>One of the Leading Healthcare Solutions providers in Jordan, looking to hire the Position :</span></span></span><br></span><p><u><b><span><span>Senior Accountant - male </span></span></b></u><br></p><br><p><u><span><span><span>Requirements:</span></span></span></u></p><br><ul><li><span><span><span>Bachelor’s degree in Accounting, Finance, or a related field</span></span></span></li><li><span><span><span>Minimum of 3 years of proven accounting experience</span></span></span></li><li><span><span><span>Strong knowledge of accounting principles and financial reporting</span></span></span></li><li><span><span><span>Proficiency in accounting software and Microsoft Excel</span></span></span></li><li><span><span><span>High attention to detail and strong organizational skills</span></span></span></li><li><span><span><span>Ability to work independently and as part of a team</span></span></span></li><li><span><span><span>Good command of English (written and spoken)</span></span></span></li></ul><p><b><span><span><span>Preferred
Qualifications:</span></span></span></b></p><br><ul><li><span><span><span>Experience in the medical or healthcare sector is a plus</span></span></span></li><li><span><span><span>Professional certifications (CPA, CMA, or equivalent) are an advantage</span></span></span></li></ul><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Responsibilities:</strong></p>
<ul>
<li>Prepare and maintain accurate financial records and reports</li>
<li>Manage accounts payable and receivable</li>
<li>Perform bank reconciliations and monitor cash flow</li>
<li>Follow up on collections and reconcile the bank guarantees statement, and coordinate with the concerned party until they are released</li>
<li>Follow up on sales invoices, ensure they are delivered to customers, and properly stamped according to procedures</li>
<li>Ensure compliance with local financial regulations and tax requirements in Jordan</li>
<li>Assist in budgeting, forecasting, and financial planning</li>
<li>Support audits and provide necessary documentation</li>
<li>Handle payroll and related financial transactions</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><span>One of the Leading Healthcare Solutions providers in Jordan, looking to hire the Position :</span></p>
<p><strong>Senior Accountant - male</strong></p>
<p><span>Requirements:</span></p>
<ul>
<li><span>Bachelor s degree in Accounting, Finance, or a related field</span></li>
<li><span>Minimum of 3 years of proven accounting experience</span></li>
<li><span>Strong knowledge of accounting principles and financial reporting</span></li>
<li><span>Proficiency in accounting software and Microsoft Excel</span></li>
<li><span>High attention to detail and strong organizational skills</span></li>
<li><span>Ability to work independently and as part of a team</span></li>
<li><span>Good command of English (written and spoken)</span></li>
</ul>
<p><strong>Preferred Qualifications:</strong></p>
<ul>
<li><span>Experience in the medical or healthcare sector is a plus</span></li>
<li><span>Professional certifications (CPA, CMA, or equivalent) are an advantage</span></li>
</ul><p></p></section>
<p>Organizational / Operational Follow accounting policies and procedures to ensure consistent and controlled work. Perform assigned tasks under supervision and escalate complex issues when needed. Accounts Payable Verify supplier documentation and prepare reconciliations. Manage payments, prepayments, insurance claims, and overdue accounts. Support month-end closing, reporting, and ERP processes. Employee Expenses & Travel Process travel and expense reports, corporate card transactions, and advances. Update employee accounts and coordinate with payroll and HR. Sales & Collections Reconcile cash and credit card collections. Review invoices, credit notes, and deposits. Ensure timely bank reconciliations and provide support for audits. Accounts Receivable Raise and reconcile invoices, credit notes, and debit notes. Follow up on collections and prepare monthly aging and reports. Intercompany Transactions Handle intercompany invoices, reconciliations, and payments. Support intercompany reporting and audits. Treasury & Financial Records Process payments, maintain cash position, and assist with bank reconciliations. Maintain accurate accounting records and prepare reports as needed.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelors degree in Accounting or Business Administration</li><li>Ability to interpret and analyze financial statements</li><li>Good command of English language</li></ul>
<p><strong>General Ledger & Financial Closing:</strong> Direct the full accounting cycle (AP, AR, payroll, fixed assets, GL reconciliations); execute timely month-end and year-end closings, trial balances, and financial schedules.<br><strong>Cost Accounting & Inventory Control:</strong> Track manufacturing costs, direct material usage, labor allocations, and overhead absorption; perform regular physical-to-ERP inventory reconciliations, variance analyses, and scrap/wastage tracking.<br><strong>ERP Systems & Tax Compliance:</strong> Operate ERP systems daily for transaction logging and cost center monitoring; guarantee total compliance with Jordanian tax regulations (Sales Tax/VAT, Income Tax, Withholding Tax) and Social Security filings.<br><strong>Audits & Team Supervision:</strong> Guide and review the daily work of junior accountants; prepare schedules for internal/external audits and collaborate with factory operations, procurement, and warehouse teams to enforce internal controls.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Key Qualifications</strong><br>Experience: 6 to 8 years of progressive accounting experience, with substantial direct exposure to a manufacturing or industrial environment.<br>Education & Credentials: Bachelor s degree in Accounting, Finance, or a related field; professional certifications (JCPA, CMA, or SOCPA) are an added advantage.<br>Technical Mastery: Expertise in manufacturing cost accounting, bill of materials (BOM), inventory valuation, general ledger management, ERP operation (SAP, Dynamics, Odoo, or local Tier-2/3 ERPs), and Jordanian tax laws.<br>Languages: Native-level command of Arabic; good professional working command of English.<br>Location/Mobility: Based in Jordan (accessible to Sahab Industrial City; inside Jordan candidates preferred).<br>Work Logistics: 5 working days per week; immediate to 30-day joining preference.</p>
<p><h4>Job summary</h4>
<p>Responsible for managing and supervising all areas of the spa at W Amman Hotel and The St Regis Amman Hotel, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</li>
<li>OR</li>
<li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing spa operations and budgets</strong></p>
<ul>
<li>Selects vendors for spa retail operations and managing contract agreements.</li>
<li>Oversees retail product research, product selection and purchasing, product display.</li>
<li>Manages supply inventories and purchasing control, including uniforms.</li>
<li>Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.</li>
<li>Maintains cleanliness of spa and related areas and equipment.</li>
</ul>
<p><strong>Managing spa sales and marketing strategy</strong></p>
<ul>
<li>Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.</li>
<li>Develops and manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.</li>
<li>Ensures spa services are included in all property-related marketing and advertising.</li>
<li>Identifies and recommends new products and product enhancements to remain competitive in the market.</li>
</ul>
<p><strong>Managing spa revenue management strategy</strong></p>
<ul>
<li>Monitors and manages the payroll function.</li>
<li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li>
<li>Manages spa controllable expenses such as guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.</li>
</ul>
<p><strong>Ensuring and delivering exceptional customer service</strong></p>
<ul>
<li>Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Strives to improve service performance.</li>
</ul>
<p><strong>Conducting human resources activities</strong></p>
<ul>
<li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li>
<li>Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.</li>
<li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li>
<li>Develops, implements and maintains a spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Administers the performance appraisal process for direct report managers.</li>
<li>Develops business goals and creates appropriate development plans.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li>
<li>Ensures that regular ongoing communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.</li>
<li>Celebrates successes and publicly recognizes the contributions of team members.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>About us</h4>
<p>Open builds AI that handles customer support for businesses where it actually matters, companies like MoneyGram, Mollie, TicketSwap, and More.com, running at scale, serving millions of people. We're backed by Y Combinator.</p>
<p>We are guided by a set of values that define who we are and who we hire: customer obsession, high standards, and a genuine belief that great work, the kind that actually changes how a business operates, is worth doing properly.</p>
<p>People are the operating system of everything we build. You'll own the full people function at Open, recruiting the best engineers, operators, and builders in the region, building the HR infrastructure that lets us scale without losing what makes us special, and shaping a culture where high standards are the norm. When we hire right and people thrive, it's because of you.</p>
<p>This isn't a coordinator role or a process-management role. It's the job for someone who gets genuinely excited about finding world-class talent, can hold a sharp conversation with a senior engineer, and believes that culture is built one hire and one decision at a time.</p>
<h4>What you'll do</h4>
<ul>
<li>Own the full-cycle, end-to-end recruiting process for all roles at Open, with a strong emphasis on technical hiring (engineering, infrastructure, AI/ML, and product)</li>
<li>Act as a strategic hiring partner to every hiring manager, define role requirements, develop position profiles, and align on priorities and timelines before a single candidate is sourced</li>
<li>Develop and execute targeted sourcing strategies across multiple channels, LinkedIn, referrals, communities, events, direct outreach, to proactively identify and engage top talent, including passive candidates</li>
<li>Build strong candidate pipelines, assess and close top talent in a competitive market, and deliver an exceptional experience for candidates, interviewers, and hiring managers alike</li>
<li>Design and continuously optimize a structured, efficient, and equitable interview process, improving consistency, speed, and candidate experience across every hire</li>
<li>Track, analyze, and report on key recruiting metrics, pipeline health, time-to-fill, source effectiveness, and candidate experience, and share regular insights with leadership</li>
<li>Manage the full employee lifecycle, pre-boarding, onboarding, offboarding, and everything in between, with a relentless focus on creating a seamless employee experience</li>
<li>Own HR operations, employment contracts, payroll coordination, benefits administration, and build the processes and playbooks that let us scale without adding unnecessary overhead</li>
<li>Design and operationalize performance management, review cycles, feedback frameworks, and calibration processes that help people grow and help the company maintain high standards</li>
<li>Build and maintain people metrics dashboards, headcount, attrition, pipeline health, to give leadership real-time visibility into the state of the team</li>
<li>Lead engagement initiatives, surveys, learning & development programs, culture-building activities, that make Open a place where high performers want to stay</li>
<li>Ensure full compliance with Jordanian labor law, maintain accurate employee records, support audits, and keep the organization aligned with legal and regulatory requirements</li>
</ul>
<h4>Requirements</h4>
<h4>What you'll bring</h4>
<ul>
<li>7+ years of full-cycle recruiting experience in a high-growth tech environment, with a proven track record of closing senior and technical hires</li>
<li>Demonstrated ability to develop and execute recruiting strategies aligned to business objectives, not just fill requisitions, but build pipelines before they're needed</li>
<li>Deep understanding of technical roles, you can hold a real conversation with an engineering hiring manager about backend systems, AI/ML infrastructure, or product architecture</li>
<li>A well-established network in the regional tech talent ecosystem, and the ability to navigate ambiguity to identify and close exceptional candidates in a competitive market</li>
<li>Data-driven approach to recruiting, you track pipeline health, time-to-fill, and source effectiveness, and you use the data to make decisions, not just reports</li>
<li>Strong cross-functional collaboration skills, exceptional communication, relationship-building, and the ability to manage shifting priorities across multiple stakeholders at once</li>
<li>Hands-on ownership of HR operations, employment contracts, payroll coordination, benefits administration, with a systems-thinker mindset for continuous process improvement</li>
<li>Experience designing and running performance management processes in a startup environment, review cycles, calibration, feedback frameworks</li>
<li>Working knowledge of operating countries labor law and HR compliance requirements</li>
<li>Fluent English, written and spoken, with strong written communication skills for outreach, documentation, and internal comms</li>
<li>Experience with ATS platforms (Workable, Ashby, Greenhouse, or similar) and LinkedIn Recruiter</li>
<li>Experience scaling people functions and recruiting teams during rapid company growth</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Statutory health insurance coverage</li>
<li>Supportive, collaborative startup culture</li>
<li>Shape the culture from day one. You won't be joining an existing people function — you'll be building it. That means the values, the rituals, the hiring bar, and the environment people work in are yours to define. For the right person, that's the opportunity of a career.</li>
</ul></p><p></p>