Public relations delegate Jobs - Amman Jordan
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<p>The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.</p>
<p>The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.</p>
<p>All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation.</p>
<p><strong>Overall purpose of the role: </strong></p>
<p> </p>
<p>The <strong>Grants and Partnerships Coordinator</strong> is responsible for ensuring quality grants management and partnership processes throughout the project cycle, providing tools, guidance and coordination of the unit activities for the Iraq-Jordan country office, working in close collaboration with the programme and support teams in both countries. This includes overseeing reporting, donor compliance, alignment with DRC’s Project Cycle Management guidelines, and ensuring partner mapping, selection, vetting and additional assessment are conducted as per DRC policies and guidance. The Grants and Partnerships Coordinator also leads on new business developement initiatives as agreed with the HOP and the CD, and ensures technical supervision of the Specialists and Officers in the Grants and Partnerships team.</p>
<p> </p>
<p><strong>About job:</strong></p>
<p> </p>
<p>The individual will report directly to the <strong>Head of Programme</strong>. Your main duties and responsibilities will be:</p>
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<ul>
<li><strong> Project Development and Coordination </strong>
<ul >
<li>Coordinate the development of concept notes and proposals in collaboration with technical coordinators, field staff, operations staff, and DRC HQ colleagues, ensuring alignment with DRC and donor strategies, priorities and requirements and DRC’s programme handbook guidelines.</li>
<li>Facilitate communication across departments (program, MEAL, finance, safety, logistics and procurement, and human resources) in drafting of proposals and budgets.</li>
<li>Ensure that kick-off, monthly PPMs and close-out meetings are held in a regular and timely manner to monitor project implementation and spending, ensure donor compliance, and identify and apply lessons learned.</li>
<li>Lead on grants management processes including modification requests</li>
<li>Support with the coordination and grants management of partnerships and consortia engagement</li>
<li>Support the HoP as needed in coordination of donor and TPM visits in collaboration with the team</li>
<li>Conduct visits to field locations as needed to monitor programme progress and ensure coherence with donor expectations and compliance requirements</li>
</ul>
</li>
</ul>
<p> </p>
<ul>
<li><strong> Resource Mobilization </strong>
<ul >
<li>Maintain up-to-date information on donor strategies, priorities and funding opportunities through the Donor Engagement Tracking Tools.</li>
<li>Support the CD, HOP and global NBD Advisor in planning for new business development initiatives, and lead the development of relevant materials (updating capacity statements, fact sheets, etc.)</li>
</ul>
</li>
<li> <strong>People Management </strong>
<ul >
<li>Support the recruitment of dedicated Partnerships and Grants staff as needed</li>
<li>Support the HoP in managing the partnerships and grants staff by providing technical support to the Specialists and Officers, including regular feedback, capacity building and guidance as necessary, as well as provide technical inputs to the formal performance management according to DRC systems.</li>
</ul>
</li>
</ul>
<p > </p>
<ul>
<li><strong> Reporting and Record Keeping</strong>
<ul >
<li>Oversee internal and external reporting, ensuring high-quality and timely reports meeting donor and DRC requirements</li>
<li>Support the development of project management tools for use by senior management for decision making, including consolidating regular internal programme progress reports based on input from programme managers and reporting on key programme highlights/issues.</li>
<li>Maintain the grants and report tracking system, including regular updating within DRC’s Grants Management System within Dynamics, to ensure all grant files are organized, up to date and well managed for planning and preparation of donor reports and project monitoring.</li>
<li>Ensure the relevant departments have adequate knowledge of and comply with donor requirements in terms of budget, asset and grants management.</li>
</ul>
</li>
</ul>
<p > </p>
<ul>
<li><strong>Partnerships Coordination</strong>
<ul >
<li>Support the HoP in the development and rollout of the partnership/localization strategy</li>
<li>Oversee the development/adaptation of partnership management tools, guidelines, and other resources as needed to effectively manage partnerships.</li>
<li>Improve partnership practices by periodically assessing DRC Jordan and Iraq partnership management approach considering both DRC and partners’ perspectives, capture lessons learned and best practices and make recommendations for improvement. </li>
<li>Responsible for ensuring partnership assessments and ensuring technical coordinators/support units are aware of tools and processes</li>
<li>Ensure SGAs are drafted, monitored, and followed up on a regular basis</li>
<li>Ensure that capacity-building activities for partners are conducted as needed/relevant, including training workshops and one-on-one mentoring of key partner staff on donor rules and regulations, reporting, grants management, and other relevant areas as needed.</li>
<li>Develop and strengthen relationships with local partners and DRC colleagues in order to maintain trust in DRC’s professional standard and quality of work among all stakeholders.</li>
</ul>
</li>
</ul>
<p> </p>
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<p> </p>
<p><strong>About you</strong></p>
<p> </p>
<p>To be successful in this role we expect that you possess the following:</p>
<ul>
<li>Master’s degree in relevant field is preferred</li>
<li>At least three years of experience in a similar position that includes proposal development, reporting and grants management and partnership management.</li>
<li>Knowledge of key institutional donor regulations, procedures and requirements.</li>
<li>Proven ability to develop winning proposals for public and private-sector donors.</li>
<li>Strong networking, interpersonal and presentation skills.</li>
<li>Excellent organizational skills, with ability to determine priorities and pay attention to detail.</li>
<li>Ability to manage competing tasks and manage well under pressure</li>
<li>Ability to work in a multicultural context as a flexible and respectful team player.</li>
<li>High-level knowledge and practice with Word, Excel, Outlook, etc.</li>
<li>Ability to work with extremely tight deadlines and managing multiple tasks.</li>
<li>Excellent written and spoken English and Arabic is required.</li>
</ul>
<p> </p>
<p><strong>Desirable</strong></p>
<ul>
<li>Excellent interpersonal skills and demonstrated ability to establish effective and working relations with local staff and other stakeholders;</li>
<li>Previous experience in staff supervision</li>
</ul>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>In this position, you are expected to demonstrate DRC’ five core competencies: </strong></p>
<p><strong>Striving for excellence: </strong>You focus on reaching results while ensuring an efficient process. </p>
<p><strong>Collaborating:</strong> You involve relevant parties and encourage feedback. </p>
<p><strong>Taking the lead:</strong> You take ownership and initiative while aiming for innovation. </p>
<p><strong>Communicating:</strong> You listen and speak effectively and honestly. </p>
<p><strong>Demonstrating integrity:</strong> You act in line with DRC’s vision and values. </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>Application process</strong></p>
<p>All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. <strong>A</strong><strong>pplications sent by email will not be considered.</strong></p>
<p> </p>
<p><strong>Applications will be reviewed on a rolling basis. DRC reserves the right of conducting tests and interviews before the closing date, and can close the advertisement earlier in case of finding a suitable candidate.</strong></p>
<p> </p>
<p> </p>
<p><strong>Location: Amman.</strong></p>
<p><strong>Closing date for applications: 30-06-2026.</strong></p>
<p> </p>
<p>If you have questions or are facing problems with the online application process, please visit <a href="https://forms-hr.drc.dk/view.php?id=348161">drc.ngo/jobsupport</a>.</p>
<p>For further information about the Danish Refugee Council, please consult our website <a href="https://drc.ngo/">drc.ngo</a>.</p>
<p><h4>About Maqsam</h4>
<p>At Maqsam, we’re building the friendliest cloud communication suite in MENA. Businesses use Maqsam to make and receive calls anywhere in the world, get local and international numbers without friction, build interactive voice responses, supervise and record their call-centre teams, and support customers over WhatsApp and other channels.</p>
<p>We’re growing fast, we sit at the heart of a real problem for growing businesses, and we’re in the middle of an exciting shift, from a feature factory toward genuine product discovery. You’ll join a world-class team whose members have built products at Google, Booking, Microsoft, Verizon, Orange, and Zain.</p>
<h4>Your opportunity</h4>
<p>We’re hiring an experienced product manager to drive key parts of our administration area, the account, team, permissions, and configuration layer our customers rely on every day, plus the compliance and regulatory capabilities that let them operate legally across MENA markets. You’ll take clear ownership of a defined set of products within this area from day one, and you’ll have room to grow your remit as you prove yourself.</p>
<p>This is a hands-on, high-ownership role at the intersection of product, engineering, compliance, and our revenue teams. You’ll partner closely with the squad lead and, given your experience, be trusted to run significant areas independently. Much of the work is turning operational and market requirements into clear, shippable product, so you’ll be equally comfortable digging into a new market’s requirements and writing a crisp and clear requirements for the squad.</p>
<p>You’ll report to: the VP of Product.<br>
You’ll work day-to-day with: Engineering, UX/UI (Design), Compliance, Legal, Finance, and the Revenue teams (Support, Success, Sales).<br>
Squad: Administration.</p>
<h4>Your top responsibilities</h4>
<li>The administration layer. Take clear ownership of account, team, roles and permissions, and configuration surfaces, the backbone that, when done well, makes Maqsam feel effortless to run. Outcome: measurable drop in admin-related friction and support load.</li>
<li>Regulatory and market-readiness features. Work closely with legal and compliance teams to turn regional and market requirements (e.g. business verification, identity, and reporting needs across MENA markets) into prioritised, well-specified product, so Maqsam’s product expands cleanly into new markets and the customer experience stays simple.</li>
<li>Cross-team leadership. Act as the lead product point of contact across Engineering, Compliance, Finance, and Revenue, aligning stakeholders, protecting engineering focus, and keeping the roadmap honest under changing priorities. Outcome: fast, clean resolutions instead of fire-drills.</li>
<li>Product source-of-truth. Establish and maintain the product documentation for your area so the team has a reliable reference for how it actually works. Outcome: a maintained source of truth others can rely on.</li>
<li>Evidence-led discovery. Talk to users, use our analytics, and bring evidence, not just requests, into what we build next.</li>
<h4>We expect from you</h4>
<li>4+ years in B2B product management (SaaS or software), with a strong track record of shipping and owning meaningful product areas independently.</li>
<li>Advanced stakeholder management across technical and non-technical partners; you build alignment and lead without authority.</li>
<li>Exceptional written and verbal communication with stakeholders.</li>
<li>Comfort with ambiguity and shifting priorities; you create structure and order without waiting for it.</li>
<li>Technical fluency; you collaborate closely and credibly with engineers.</li>
<li>Data-literate; you think analytically and you are data driven.</li>
<li>Fluent in English and Arabic.</li>
<li>Demonstrated ownership and accountability for outcomes; genuine curiosity and drive to learn.</li>
<li>LLM/AI experience or familiarity.</li>
<h4>Nice to have</h4>
<li>Telecom / CPaaS / CCaaS / contact-centre domain background.</li>
<li>Exposure to AI-powered product features (a growing bet across Maqsam).</li>
<li>Experience building or maintaining integrations / public APIs.</li>
<li>Experience with legal and compliance product scope.</li>
<li>Storytelling communication.</li>
<h4>What we provide</h4>
<p>Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:</p>
<li>A collaborative and friendly environment with flexible hours.</li>
<li>Many opportunities to learn, grow and become a world-class professional.</li>
<li>A fair compensation.</li>
<li>A culture that thrives on open communication and transparency.</li>
<li>First-class health insurance.</li>
<li>Part of something big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Description</b></p><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. RESPONSIBILITIES: Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs & promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Maintain updated customer database. Timely Submission of Daily Calls Report & Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis.</p><p>What we look for in candidates At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p>Requirements</p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy 2 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>EDUCATION QUALIFICATIONS AND EXPERIENCE</b>: Bachelor Degree in B.Sc pharmacy 2 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 1 year of related work experience.</li><li>Supervisory Experience: At least 1 year of supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>
<p>The SEO & Performance Specialist is a results-oriented, data-driven professional with a strong background in Google Ads who manages the full spectrum of search visibility, combining organic SEO strategies with high-performing paid search campaigns. The role is responsible for driving high-quality traffic, managing ad spend efficiently, and maximizing ROI across all search and performance channels. As search continues to evolve beyond traditional engines, this role also covers Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO), ensuring the company's content is structured, cited, and recommended across AI-powered search and answer platforms.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Search Engine Optimization:</strong> Execute on-page, off-page, and technical SEO strategies to strengthen organic search rankings. Conduct continuous keyword research and competitive analysis to identify new growth opportunities in both paid and organic landscapes.</li><li><strong>Paid Search and Performance:</strong> Plan, launch, and optimize Google Ads Search, Display, and Video campaigns to meet specific acquisition targets. Analyze campaign metrics and website data to improve click-through rates (CTR), lower cost-per-acquisition (CPA), and boost conversions.</li><li><strong>Answer Engine Optimization (AEO):</strong> Structure content with clear direct-answer blocks, schema markup, and entity clarity so it can be extracted and surfaced in featured snippets, knowledge panels, Google AI Overviews, and voice assistant results.</li><li><strong>Generative Engine Optimization (GEO):</strong> Develop and execute strategies to increase the brand's likelihood of being cited, summarized, and recommended by generative AI platforms such as ChatGPT, Perplexity, Gemini, and Copilot. Partner with content and design teams to build conversational, semantically rich, and machine-readable content (FAQs, structured data, clear entity signals) that aligns with how LLMs index and surface information.</li><li><strong>Monitoring and Reporting:</strong> Track citation frequency and share-of-voice in AI-generated answers using tools such as Otterly.ai or AIclicks, and report on performance alongside traditional SEO and paid metrics. Stay current on the evolving AI search landscape (AI Overviews, ChatGPT Search, Perplexity, Copilot, Claude) and adapt technical and content strategy as platforms and ranking factors change.</li></ul><p><strong>Required Skills:</strong></p><ul><li>Ability to interpret complex data from Google Analytics to drive performance decisions.</li><li>Working knowledge of AEO and GEO principles, including how LLMs and answer engines index, cite, and summarize web content.</li><li>Familiarity with schema markup and structured data implementation to support AI and answer-engine extraction.</li><li>Exposure to AI-visibility or citation-tracking tools (e.g., Otterly.ai, AIclicks) is a plus.</li><li>Organic and paid search performance reports (CTR, CPA, conversions).</li><li>SEO technical audits and on-page/off-page optimization records.</li><li>AEO/GEO-structured content and schema markup implementations.</li><li>AI citation and share-of-voice tracking reports.</li><li>Keyword research and competitive analysis summaries.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Experience:</p><ul><li>Bachelors degree in Marketing, or any related field.</li><li>Proven track record in managing Google Ads accounts and achieving measurable growth.</li><li>Deep understanding of SEO tools (e.g., SEMrush, Ahrefs, Search Console).</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. RESPONSIBILITIES: Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs & promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Maintain updated customer database. Timely Submission of Daily Calls Report & Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy 2 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p><p></p></section>
<p><strong>About Development Gateway and ASAS</strong><br>Development Gateway: An IREX Venture (DG) is an international non-profit organization that works at the intersection of data, digital systems, and development programming. DG is one of several consortium partners led by IREX implementing the Early Grade Education Activity (EGEA, also known as ASAS) in Jordan, a large-scale and fast-paced education program running from 2023 to 2028. Within ASAS, DG supports key activities related to information systems, data use, interoperability, governance, analytics, and coordination with universities, consortium members, and government stakeholders in Jordan.</p><p><strong>Position Summary</strong><br>The Senior ASAS Program Coordinator will be a full-time, in-person role based in Amman, Jordan. This role serves as a central coordination and operations focal point for DG s work under the ASAS consortium. It is designed for a highly organized, proactive, and solutions-oriented professional who can keep multiple workflows moving simultaneously while ensuring strong coordination across DG, IREX, consultants, vendors, universities, and government counterparts. This position requires someone who can thrive in a fast-paced environment, rapidly understand and apply both DG and IREX systems and compliance requirements, and maintain close alignment with consortium priorities, timelines, and ways of working. The Senior ASAS Program Coordinator will support smooth day-to-day implementation by combining strong administrative discipline, vendor and consultant management, internal team coordination, and practical problem-solving. The ideal candidate is a self-starter who is proactive in identifying and responding to needs, highly organized and experienced in coordination, vendor management, and operations. The post holder must be comfortable working across remote and in-country teams, following up on multiple deadlines in parallel, and handling shifting priorities with professionalism and attention to detail.</p><p><strong>Reporting and Working Relationships</strong><br>The Senior ASAS Program Coordinator will report to DG s Oversight Lead based in the UK, with regular coordination with relevant DG program and technical colleagues based in Jordan, the U.S., Kenya, Argentina and other locations. The role will also work closely with IREX colleagues and other consortium team members to ensure DG s work is well integrated with broader ASAS implementation needs. The role is embedded within the ASAS office in Amman and is expected to work closely with the broader Jordan-based consortium team to support strong communication, accountability, and operational alignment across partners.</p><p><strong>Key Responsibilities</strong></p><p><strong>Program Coordination and Delivery</strong><br>• Coordinate day-to-day implementation of DG s ASAS workstreams, ensuring timelines, deliverables, dependencies, and follow-up actions are tracked and completed on time.<br>• Maintain and update work plans, schedules, trackers, status updates, and core project documentation in coordination with DG colleagues and consortium counterparts.<br>• Proactively manage risks to DG s deliverables; identify potential delays in consortium workflows that impact DG s scope, and draft mitigation strategies.<br>• Support internal planning and implementation processes by monitoring progress, identifying bottlenecks, and escalating risks, delays, or capacity issues early with proposed mitigation actions.<br>• Coordinate inputs from DG team members for weekly, monthly, quarterly, and other program reporting requirements, ensuring accuracy, completeness, and timely submission.<br>• Track action items across meetings and workstreams and follow up with responsible team members to maintain accountability and momentum.</p><p><strong>Administrative and Operational Support</strong><br>• Provide high-quality administrative support for DG s ASAS portfolio, including scheduling meetings, managing calendars, preparing agendas, drafting notes, tracking decisions, and coordinating follow-up actions.<br>• Coordinate logistics with DG and IREX colleagues as needed for online and in-person meetings, workshops, and program events, including booking venues or meeting rooms, arranging materials, and ensuring participants have the information they need.<br>• Support travel, transportation, accommodation, and related logistics for DG staff, consultants, and partners engaged in ASAS activities.<br>• Organize and maintain shared documentation, filing systems, trackers, workflows, standard operating procedures (SOPs), guidance notes, and reference materials to support operational continuity and knowledge management.<br>• Provide general coordination and administrative support as needed to ensure smooth day-to-day operations across DG s contribution to the program.</p><p><strong>Vendor and Consultant Management</strong><br>• Support procurement and vendor management processes, including requesting quotations, coordinating approved purchase orders, tracking scope, timelines, status, and costs, and maintaining accurate records.<br>• Serve as a key coordination point with vendors and external service providers, including translation providers, travel and accommodation suppliers, and other operational consultants or firms engaged by the project.<br>• Review vendor deliverables for completeness and administrative accuracy, consolidate feedback from DG and IREX colleagues, and coordinate revisions or follow-up with service providers as needed.<br>• Review invoices and supporting documentation for accuracy and completeness before submission for approval in line with DG procedures.<br>• Help identify consultant or short-term technical support needs and coordinate onboarding and engagement processes in collaboration with DG management.<br>• Communicate with the Oversight Lead to flag local financial risks, variances, or compliance bottlenecks early.</p><p><strong>Internal and Consortium Coordination</strong><br>• Coordinate closely with DG team members across Jordan and global offices to ensure effective communication, timely information sharing, and alignment on deliverables and priorities.<br>• Work across DG and IREX structures to ensure tasks, approvals, workflows, and documentation are coordinated efficiently and in line with consortium requirements.<br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in a relevant discipline such as management, education, social sciences, development studies, information management, business administration, public policy, or a related field.</li><li>3-5 years of relevant professional experience in program coordination, operations, administration, or project support, preferably in development, education, or donor-funded programs in Jordan or similar contexts.</li><li>Demonstrated experience coordinating multiple workstreams in parallel in a fast-paced, multi-stakeholder environment.</li><li>Demonstrated experience managing vendors, consultants, procurement processes, invoices, and operational logistics.</li><li>Experience producing bilingual project documentation, presentations, and coordination materials.</li><li>Experience coordinating across internal teams and external partners, including remote colleagues and in-country stakeholders.</li><li>Professional fluency in English and Arabic, both written and spoken.</li><li>Strong writing, documentation, and presentation skills, with an emphasis on clarity, accuracy, and accessibility.</li><li>Strong organizational, coordination, and time-management skills, with proven ability to track deadlines, follow up consistently, and maintain attention to detail.</li><li>Strong interpersonal, relationship management, and diplomacy skills, with the ability to work effectively across diverse technical and non-technical teams.</li><li>Ability to work independently while remaining highly collaborative and responsive to management direction and team needs.</li><li>Experience working within consortium-based programs or projects involving multiple implementing partners.</li><li>Experience navigating multi-partner compliance requirements (e.g., USAID, IREX, or similar international donors).</li><li>Experience supporting education, digital development, data, or technology-focused programming in Jordan.</li><li>Familiarity with developments in the field of Artificial Intelligence (AI) and its application in the education sector.</li><li>Familiarity with Jordanian institutional stakeholders, including ministries, universities, or education-sector actors.</li></ul>
<p>POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>POSITION SUMMARY Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you is in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>POSITION SUMMARY</b> Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you is in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p><p></p></section>
<p><h4>Description</h4>
<p>Joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs. The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline.</p>
<h4>Requirements</h4>
<h4>Key Responsibilities</h4>
<ul>
<li>Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives.</li>
<li>Produce high-quality BRDs, user stories/PBIs with clear acceptance criteria, BPMN 2.0 process models, and full traceability for Azure DevOps delivery.</li>
<li>Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs.</li>
<li>Map as-is/to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance).</li>
<li>Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data.</li>
<li>Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives.</li>
<li>Mentor junior Business Analysts and uphold the team’s BA methodology and standards.</li>
</ul>
<h4>Required Qualifications & Experience</h4>
<ul>
<li>Bachelor’s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred.</li>
<li>6+ years of hands-on Business Analysis experience, with a strong track record in government/public-sector digital services in the UAE/GCC.</li>
<li>Proven greenfield requirements experience — not limited to ERP configuration or pre-sales.</li>
</ul>
<h4>Required Skills</h4>
<ul>
<li>Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria).</li>
<li>Process modelling: BPMN 2.0, swimlanes, as-is/to-be (Visio, Lucidchart, Camunda, or draw.io).</li>
<li>Backlog management and Agile delivery with Azure DevOps (or Jira).</li>
<li>Excellent stakeholder management, facilitation, and bilingual communication (Arabic & English).</li>
<li>Hands-on AI proficiency: prompt engineering and AI-assisted analysis/documentation, with disciplined validation and data-sensitivity judgment.</li>
<li>Familiarity with eServices, digital-government standards, and the UAE government context.</li>
</ul>
<h4>Preferred (nice to have)</h4>
<ul>
<li>Experience with ECM/document management, omni-channel service delivery, and UAE PASS integration.</li>
<li>Wireframing/prototyping (Figma) and basic data/BI awareness (Power BI).</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs. The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline.</p>
<h4>Requirements</h4>
<h4>Key Responsibilities</h4>
<ul>
<li>Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives.</li>
<li>Produce high-quality BRDs, user stories/PBIs with clear acceptance criteria, BPMN 2.0 process models, and full traceability for Azure DevOps delivery.</li>
<li>Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs.</li>
<li>Map as-is/to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance).</li>
<li>Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data.</li>
<li>Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives.</li>
<li>Mentor junior Business Analysts and uphold the team’s BA methodology and standards.</li>
</ul>
<h4>Required Qualifications & Experience</h4>
<ul>
<li>Bachelor’s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred.</li>
<li>6+ years of hands-on Business Analysis experience, with a strong track record in government/public-sector digital services in the UAE/GCC.</li>
<li>Proven greenfield requirements experience — not limited to ERP configuration or pre-sales.</li>
</ul>
<h4>Required Skills</h4>
<ul>
<li>Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria).</li>
<li>Process modelling: BPMN 2.0, swimlanes, as-is/to-be (Visio, Lucidchart, Camunda, or draw.io).</li>
<li>Backlog management and Agile delivery with Azure DevOps (or Jira).</li>
<li>Excellent stakeholder management, facilitation, and bilingual communication (Arabic & English).</li>
<li>Hands-on AI proficiency: prompt engineering and AI-assisted analysis/documentation, with disciplined validation and data-sensitivity judgment.</li>
<li>Familiarity with eServices, digital-government standards, and the UAE government context.</li>
</ul>
<h4>Preferred (nice to have)</h4>
<ul>
<li>Experience with ECM/document management, omni-channel service delivery, and UAE PASS integration.</li>
<li>Wireframing/prototyping (Figma) and basic data/BI awareness (Power BI).</li>
</ul></p><p></p>
<p><strong>Vacancy Announcement<br>
Human Resources Operational Partner Support - OCG - Cell 5</strong></p>
<p><br>
<strong>Family:</strong> Human Resources</p>
<p><strong>Level</strong>: 9 IRFFG (1,920 JOD Monthly Gross)</p>
<p><strong>Workplace:</strong> Amman</p>
<p><strong>Hierarchical and Functional line management of</strong>: Cell 5 Human Resources Operational Partner (HROP)</p>
<p><strong>Duration</strong>: 12 Months.</p>
<p><strong>Context</strong></p>
<p><strong>OCG presence in Amman Hub:</strong><br>
OCG has been developing its presence in Amman with a delocalized structure created to support the quality of our operations in the region and beyond. It includes:</p>
<p><br>
•The Operational Cell 5 directly managed by a Program Responsible, which current portfolio includes Iraq, Lebanon and Yemen. The team is composed of the Program Responsible, Deputy Program Responsible, Medical Program Responsible, HR Operational Partner, Fin Controller, Log Operational Responsible, Strategic Communication Advisor, Supply Referent and HROp Support<br>
•The MESO (Middle East Support Office) is directly managed by the Head of MESO, that includes advisory, implementers and support positions providing technical and operational support to the field missions. The team is composed of Strategic Medical Advisor/Team Leader, Lab, IPC, Nursing Care and AMR Advisors and flyings, Humanitarian Affairs Advisor, Project Officer, Legal Advisor, Ops and Med Flying, Staff Mobility Coordinator and Implementer, Regional Technical Referent Energy and HVAC, Water & Sanitation and a MESO Assistant<br>
•Delocalized & Hosted positions<br>
•An intersectional Amman Mutualized Support Office (AMSO) for Finance/HR/Admin/Log/IT that supports both OCG, OCBA and OCA teams in Amman. The AMSO is under the direct management of OCBA.<br>
At the heart of the Operations Department of the Operational Center of Geneva (OCG), the "cells" are multidisciplinary teams of 7 to 8 experts (Program Manager, Deputy Program Manager, Polyvalent Medical Referent, Operational HR Partner, Operational Logistics Manager, Operational Finance Manager, Operational Communication Manager, Cell Assistant). The cells supervise and coordinate MSF's activities in several countries and are the direct interface between the headquarters and the field. Each member oversees a specific field of activity under the supervision (functional link) of a Program Manager and with a hierarchical link to the coordinator of the relevant department.<br>
The HROP centralizes and acts as a referent for mission’s HR and administrative issues in front of the various HR units at HQ and other members of the cell, mission’s Human Resources Coordinator (HRCo) or Head of Mission (HoM) and other MSF operational centers (OCs).<br>
With the need to focus more on strategic HR mentoring and support to missions, the HROP support will be the focal point of different HR files identified and delegated by the HROP.<br>
Scope of responsibilities – objectives of the position:<br>
Translation of operational ambitions into HR needs & planning of the IMS positions:<br>
• Participate in the discussions about optimal setup requested by the field to ensure that the staffing is sufficient in number and coherent in composition to meet the operational and institutional ambitions, especially during MYR and POA.<br>
• Reviews MYR and POA matrices and reports to HROP any issues (technical, settings, analytical, …) and provides to HROP first feedback on the forecast and variances compared to last validated budget.<br>
• Verifies the demand for IMS staffing formalized by the HRCos (compliance with planning, accuracy, and clarity of the request).<br>
• Follows up with the missions on job descriptions of international staff (MI), brings to missions’ attention missing or outdated MIs. Files received MIs.<br>
• Ensures the updating of the international staff tracking table (HR Update) (mission dates, job openings, obtaining documents)<br>
• Compiles a table of the cell's mission positions to be opened, on a weekly basis.<br>
• If necessary, takes over the IMS job openings, particularly in emergency situations.<br>
• Supports missions and GPOs on the IMS propositions and matching process, based on requests/needs.<br>
Focal point for specific HR dossiers, under the supervision of the HROP:<br>
• Acts as a focal point for mobility program in Cell 5 missions; works with Amman Mobility Coordinators towards boosting interCell and international mobility of Cell 5 missions’ staff. Initiate and streamlines the communication between HRCOs, PDMs and Mobility Coordinator on mobility needs and concrete LHS detachment matchings from/to Cell 5 missions.<br>
• Acts as a focal point for any topics related to Compensations & Benefits (e.g. IRFFG, IMS benefits, …) with special focus on Rewards Review (information management, streamlining communication between missions and HQ, …). Support HROP on Benchmark topic (BM requests, hosting sections, follow us with the missions on timely submission of the requested information and documents, ….) and revision of IMS perdiem in Cell 5 missions. Solicits and coordinates the intervention of Comp&Ben referents.<br>
HR and administrative management of international mobile staff (IMS):<br>
• Under the supervision of HROP, acts as a focal point for any topics related to IRPII, including IMS exceptions; manages IRPII exception requests with the missions and HR Direction.<br>
• With collaboration from HRCos keep updating the IMS HR update file.<br>
• Monthly, as part of the IMS salary payment, checks the changes of the start and end dates of IMS contracts, positions and project allocations and confirm the monthly IMS payroll information to FAR.<br>
• Provide support to Field Movement Referents (FMRs) in the case of specific movements or visas.<br>
• Carries out/participate in HR briefings and debriefings according to the policy and ensures the SHU is alerted when needed.<br>
• Follows up with international staff on documents required for their departure (informed consents BIC, proof of life)<br>
• Consolidates, monitors and updates pre-departure briefing materials for international staff<br>
• Follows up on anticipated returns of IMS and files documents related to them<br>
• During the matching process and during the mission of IMS, may be required to support exception requests according to the procedure.<br>
Information / Reporting:<br>
• Pivot between the HR department and the missions, ensures sufficient information sharing between these entities so that the HR department can provide an appropriate support - in particular during the “tour du monde” meetings and during HR days.<br>
• Ensures that statistics and indicators are collected and passed on and participates in the analysis of these at least at the PoA and MYR and at the end of the year (HRNS).<br>
Meeting and specific platforms:<br>
• Participates in the monthly meetings "Tour du Monde" to open IMS positions and present the cell's HR/operational news<br>
• Participates in the weekly mini-desks of the cell.<br>
• Participates in the weekly meetings with HRCos<br>
• Participates in POA, MYR etc.<br>
• Participates in any other meeting deemed relevant<br>
• Keeps links with other OCG Cells’ Assistants to assure consistent management of mandatory IMS documents (POA, BIC), Kompas management etc.<br>
Organizational support to the Cell:<br>
• Help to organize Cell 5 group briefings/debriefings of international staff, ensures their briefing on information management.<br>
• Organizes group BIC briefings by RP/ARP.<br>
• In case of IMS briefing/debriefing in Amman, welcomes international staff, presents to them Cell 5 setup and ensures they have the necessary documents; supports with organization of the arrival and stay in needed.<br>
• Follows up on Cell 5 members international movements (flights, visas, hotels, ...) by liaising with Amman Support Office, supports with organization of the international movements if needed.<br>
• Supports the cell in the organization of meetings.<br>
• Supports the cell in the management of information such as cell archiving.<br>
• Focal point for updating all mission HR documents on KOMPASS and Cell 5 private SharePoint.<br>
• Coordinates the organization of Cell events as needed.<br>
• Additional tasks can be requested.</p>
<p><br>
<strong>Profile Requirements:</strong><br>
<strong>Education:</strong> Master’s degree in HR management (People Management or similar), Social Sciences, Political Science, Humanitarian or Development Studies, or other relevant degrees.<br>
Additional operational & HR MSF training is an asset.<br>
<strong>Experience: </strong>At least one year MSF experience as Field/office HR Admin OR Cell Assistant with MSF OCG.<br>
<strong>Technical Competencies:</strong><br>
IT: Windows 10, database, Excel (use of macros), Power BI.<br>
HR Tools and HR Fundamentals.<br>
<strong>Languages:</strong>English<br>
French and/or Arabic an advantage.<br>
<strong>Others:</strong>This position is open to both Jordanian and non-Jordanian applicants.<br>
<br>
If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by <strong>Saturday 22nd August 2026.</strong></p>
<p><br>
To: https://msfamman.recruitee.com/o/human-resources-operational-partner-support-2 </p>
<p><br>
Any incomplete application will not be considered (ie no letter of motivation). Kindly note ONLY shortlisted applicants will be contacted.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>RESPONSIBILITIES:</strong></p>
<ul>
<li>Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists.</li>
<li>Regularly Conducting AVAs & promotional activities.</li>
<li>Achieve assigned Sales Targets in the designated territory.</li>
<li>Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory.</li>
<li>Maintain updated customer database.</li>
<li>Timely Submission of Daily Calls Report & Weekly Sales Trackers.</li>
<li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals.</li>
<li>To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities</li>
<li>Planning and execution of medical educational events.</li>
<li>Conduct ongoing market analysis.</li>
</ul>
<p><strong>What we look for in candidates</strong></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>ROLE PURPOSE:</strong> </p>
<p>Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets.</p>
<p><strong>EDUCATION QUALIFICATIONS AND EXPERIENCE:</strong> </p>
<ul>
<li>Bachelor Degree in B.Sc pharmacy</li>
<li>2 Years in Pharmaceutical Sales</li>
</ul>
<p><strong>TECHNICAL SKILLS:</strong> </p>
<ul>
<li>Selling Skills/Presentation Skills - Professional</li>
</ul>
<p><strong>KEY ATTRIBUTES:</strong> </p>
<ul>
<li>Market Knowledge</li>
<li>Flexibility and tolerance for ambiguity</li>
<li>Technical /Professional skills</li>
<li>Consumer relevancy</li>
<li>Capacity for and resistance to stress</li>
<li>Industry knowledge</li>
<li>Problem solving</li>
<li>Active listening</li>
<li>Curiosity/learning agility</li>
<li>Information seeking</li>
<li>Informal communication skills</li>
</ul>
<p><strong>ASPEN COMPETENCIES:</strong> </p>
<p><strong>BUSINESS</strong> </p>
<ul>
<li>Foster Consumer & Customer Commitment</li>
<li>Makes Good Decision</li>
</ul>
<p><strong>PEOPLE</strong> </p>
<ul>
<li>Communicate Effectively</li>
<li>Dealing with ambiguity/Embrace change</li>
</ul>
<p><strong>SELF</strong> </p>
<ul>
<li>Continuously Grow & Develop</li>
<li>Contribute Special Expertise</li>
</ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>ROLE PURPOSE:</strong></p>
<p>Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets.</p>
<p><strong>RESPONSIBILITIES:</strong></p>
<ul>
<li>Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists.</li>
<li>Regularly Conducting AVAs & promotional activities.</li>
<li>Achieve assigned Sales Targets in the designated territory.</li>
<li>Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory.</li>
<li>Maintain updated customer database.</li>
<li>Timely Submission of Daily Calls Report & Weekly Sales Trackers.</li>
<li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals.</li>
<li>To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities</li>
<li>Planning and execution of medical educational events.</li>
<li>Conduct ongoing market analysis.</li>
</ul>
<p><strong>What we look for in candidates</strong></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>EDUCATION QUALIFICATIONS AND EXPERIENCE:</strong></p>
<ul>
<li>Bachelor Degree in B.Sc pharmacy</li>
<li>2 Years in Pharmaceutical Sales</li>
</ul>
<p><strong>TECHNICAL SKILLS:</strong></p>
<ul>
<li>Selling Skills/Presentation Skills - Professional</li>
</ul>
<p><br><strong>KEY ATTRIBUTES:</strong></p>
<ul>
<li>Market Knowledge</li>
<li>Flexibility and tolerance for ambiguity</li>
<li>Technical /Professional skills</li>
<li>Consumer relevancy</li>
<li>Capacity for and resistance to stress</li>
<li>Industry knowledge</li>
<li>Problem solving</li>
<li>Active listening</li>
<li>Curiosity/learning agility</li>
<li>Information seeking</li>
<li>Informal communication skills</li>
</ul>
<p><strong>ASPEN COMPETENCIES:</strong></p>
<p><strong>BUSINESS</strong></p>
<ul>
<li>Foster Consumer & Customer Commitment</li>
<li>Makes Good Decision</li>
</ul>
<p><strong>PEOPLE</strong></p>
<ul>
<li>Communicate Effectively</li>
<li>Dealing with ambiguity/Embrace change</li>
</ul>
<p><strong>SELF</strong></p>
<ul>
<li>Continuously Grow & Develop</li>
<li>Contribute Special Expertise</li>
</ul><p></p></section>
<p>Senior Business Analyst joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs. The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline. Key Responsibilities Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives. Produce high-quality BRDs, user stories / PBIs with clear acceptance criteria, BPMN 2.0 process models, and full traceability for Azure DevOps delivery. Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs. Map as-is / to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance). Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data. Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives. Mentor junior Business Analysts and uphold the team s BA methodology and standards.</p><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications & Experience</h2><p>Bachelor s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred. 6+ years of hands-on Business Analysis experience, with a strong track record in government / public-sector digital services in the UAE / GCC. Proven greenfield requirements experience not limited to ERP configuration or pre-sales.</p><h2>Required Skills</h2><p>Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria). Process modelling: BPMN 2.0, swimlanes, as-is / to-be (Visio, Lucidchart, Camunda, or draw.io). Backlog management and Agile delivery with Azure DevOps (or Jira). Excellent stakeholder management, facilitation, and bilingual communication (Arabic & English). Hands-on AI proficiency: prompt engineering and AI-assisted analysis / documentation, with disciplined validation and data-sensitivity judgment. Familiarity with eServices, digital-government standards, and the UAE government context.</p><h2>Preferred (nice to have)</h2><p>Experience with ECM / document management, omni-channel service delivery, and UAE PASS integration. Wireframing / prototyping (Figma) and basic data / BI awareness (Power BI).</p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an assistant director of sales, you’re not just supporting the hotel’s sales strategy – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Drive sales within a key market segment:</strong> Manage a designated vertical market, applying expert sales skills to qualify leads, conduct outreach, deliver compelling proposals, and close business to meet revenue goals.</li>
<li><strong>Support strategic sales planning:</strong> Contribute to the hotel’s annual commercial strategy, aligning sales activities with business objectives, and collaborating with the broader commercial team to optimize performance.</li>
<li><strong>Execute targeted sales initiatives:</strong> Represent the hotel at tradeshows, client events, and sales calls; maintain a robust pipeline and develop plans to secure short- and long-term business.</li>
<li><strong>Enhance customer engagement:</strong> Build strong relationships with clients, Hilton Worldwide Sales, Convention and Visitors Bureaus, and intermediaries; lead site inspections and ensure personalized, value-driven client experiences.</li>
<li><strong>Support sales performance and processes:</strong> Align day-to-day team activities with strategic goals by reinforcing business processes that drive revenue across rooms, catering, and events.</li>
<li><strong>Track performance and market trends:</strong> Monitor business metrics, analyze the competitive landscape, and adjust tactics to meet evolving customer needs and market dynamics.</li>
<li><strong>Inspire and develop the team:</strong> Recruit, train, supervise, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, engage, and retain an engaged and high performing team.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p>
<p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>