Security Camera Watch Jobs - Amman Jordan
1365 Jobs Found
<p><strong>Position: Information Manager</strong></p>
<p><strong>Country Office: Afghanistan - Remotely </strong></p>
<p><strong>Work Location: </strong><strong> Amman, Jordan</strong></p>
<p><strong>Closing Date:</strong> <strong>20 August</strong></p>
<p><strong>Expected Start Date: 1 October 2026</strong></p>
<p> </p>
<h1>About INSO</h1>
<p>Founded in 2011, the International NGO Safety Organization (INSO) is an international NGO that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training. INSO provides daily support to more than 1,500 NGOs operating in 24 of the world’s most insecure countries. INSO is registered in the Netherlands, with its headquarters located in The Hague, a city renowned for its international focus on peace and justice.</p>
<p>Job Summary</p>
<p>INSO is seeking an experienced Information Manager to lead the Afghanistan team’s Information Management function. The role ensures the effective management and use of security and operational data that supports humanitarian organisations operating in complex environments.</p>
<p>The Information Manager oversees key systems such as the Conflict & Humanitarian Data Centre (CHDC) and the INSO Partner Portal, while transforming data into clear visual products—charts, maps, and dashboards—used in reports and analysis.</p>
<p>Working closely with programme teams, partners, and HQ, the Information Manager helps strengthen data systems and workflows that enable humanitarian actors to operate more safely and effectively.</p>
<p>Main responsibilities</p>
<p><strong>Manage the Conflict & Humanitarian Data Centre (CHDC)</strong></p>
<ul>
<li>Act as the country focal point for the Conflict & Humanitarian Data Centre (CHDC).</li>
<li>Ensure incidents are correctly categorised, verified, and maintained in line with INSO methodology.</li>
<li>Monitor and improve the quality and integrity of security incident data.</li>
<li>Train and support INSO staff and Partners on CHDC and its methodology.</li>
</ul>
<p><strong>Develop Data Visualisations and Analytical Products</strong></p>
<ul>
<li>Transform data into clear and impactful charts, maps, dashboards, and visual products.</li>
<li>Support programme teams in using data and visualisations to strengthen reporting and analysis.</li>
<li>Improve tools, workflows, and processes used to produce visual outputs.</li>
</ul>
<p><strong>Manage the INSO Portal and other Platforms</strong></p>
<ul>
<li>Manage the INSO Partner Portal and related platforms.</li>
<li>Support partners in accessing and using the Portal and INSO App.</li>
<li>Monitor partner registration and ensure the accuracy of partner data.</li>
</ul>
<p><strong>Lead the Information Management Team</strong></p>
<ul>
<li>Lead and support the Information Management team, ensuring high standards in data management and analysis.</li>
<li>Recruit, mentor, and develop team members while fostering a collaborative and supportive work environment.</li>
<li>Organise team priorities and delegate tasks to ensure the timely delivery of information products and services.</li>
</ul>
<p><strong>Coordination and Global Collaboration</strong></p>
<ul>
<li>Coordinate information management activities across the Country Office.</li>
<li>Work closely with programme teams to identify data needs and improve information workflows.</li>
<li>Work with programme teams to improve information workflows and data use.</li>
<li>Contribute to INSO’s global information management initiatives and systems.</li>
</ul>
<p><strong>Provide IT Support (when applicable)</strong></p>
<ul>
<li>Provide basic IT troubleshooting and user support to staff.</li>
<li>Maintain shared information platforms such as SharePoint.</li>
<li>Coordinate with HQ IT on technical issues and system updates.</li>
</ul>
<h1>Requirements</h1>
<p><strong>Essential</strong></p>
<ul>
<li>Fluency in English and the working language of the CO, both written and verbal.</li>
<li>Minimum 5 years of experience in data management, data visualisation, or information management.</li>
<li>Minimum 2 years of experience managing a team.</li>
<li>Experience with Power BI and DAX, or similar BI software (such as Tableau).</li>
<li>Proficiency in database management using SQL.</li>
<li>Working knowledge of scripting languages such as Python or R.</li>
<li>Basic knowledge in GIS software and systems (e.g. using QGIS or ArcGIS).</li>
<li>Demonstrated ability to communicate technical information clearly to non-technical audiences.</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Master’s degree or equivalent in Information Systems, Computer Science, Data Management, GIS, or relevant field.</li>
<li>Experience working with humanitarian organisations, particularly NGOs operating in complex contexts.</li>
<li>Proficiency or familiarity with Persian and/or Pashto</li>
<li>Knowledge of the regional context or previous professional experience in the region.</li>
<li>Experience delivering training or capacity building related to data or information management tools.</li>
</ul>
<p><strong>Core Competencies</strong></p>
<ul>
<li>Attention to details – Ensures accuracy and quality by carefully reviewing data, reports, and processes.</li>
<li>Analytical Thinking – Interprets complex data with accuracy to support decision-making.</li>
<li>Leadership – Guides and develops team members through mentoring, clear direction, and effective delegation.</li>
<li>Collaboration – Fosters teamwork and shared goals across diverse groups.</li>
<li>Diplomacy – Builds trust and inclusion through empathy and listening.</li>
<li>Communication – Conveys information clearly and adapts to the audience.</li>
<li>Proactivity – Anticipates issues and suggests practical, forward-thinking solutions.</li>
</ul>
<h1>INSO’s Safeguarding Policy</h1>
<p>INSO is fully committed to the safe recruitment, selection and vetting of all potential new staff, trustees and volunteers, and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.</p>
<p>Terms & Conditions</p>
<p>12-month renewable contract, <strong>USD 4200</strong> per month salary, 1.75 days annual leave per month, medical coverage.</p>
<p>How to apply</p>
<p>Please submit completed applications to <strong><u>jobs@afg.ngosafety.org</u></strong> and reference <strong>‘IM - AFG’</strong> in the subject line. Applications should be in English and include:</p>
<ul>
<li>An updated CV</li>
<li>A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.</li>
</ul>
<p> </p>
<p>A leading chemical distribution company is seeking a Demand Planner & Stock Management Officer to join its team. The successful candidate will be responsible for forecasting demand, monitoring inventory levels, and ensuring the availability of materials to support business operations. The ideal candidate will have strong analytical skills, excellent attention to detail, and the ability to collaborate effectively with Procurement and Operations teams.</p><p><b><br></b></p><p><b>Responsibilities</b>:</p><ul><li>Monitor stock levels and forecast material requirements based on business needs and consumption trends.</li><li>Prepare demand plans to ensure product availability while maintaining optimal inventory levels.</li><li>Coordinate with Procurement and Operations teams to ensure timely material availability.</li><li>Track inventory movements and maintain accurate stock reports.</li><li>Identify potential stock shortages, excess inventory, and inventory risks.</li><li>Support inventory planning and optimization initiatives to improve operational efficiency.</li><li>Analyze inventory data and recommend actions to improve stock accuracy and supply chain performance.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2 years of experience in demand planning, inventory management, supply chain, or a related field</li><li>Bachelor's degree in Supply Chain Management, Industrial Engineering, or a related field</li><li>Strong analytical and problem-solving skills</li><li>Excellent organizational and planning abilities</li><li>Ability to analyze data and prepare accurate inventory and demand reports</li><li>Strong communication skills and the ability to work collaboratively across departments</li></ul>
<p><h4>Description</h4>
<p>The SOC Analyst - Tier 2 is responsible for advanced security monitoring, incident investigation, threat analysis, and detection engineering activities within ZainTECH’s Security Operations Center (SOC). The role serves as the primary escalation point for security incidents identified by L1 analysts and plays a critical role in validating threats, conducting investigations, and supporting incident response activities across enterprise, government, and critical infrastructure environments.</p>
<h4>Responsibilities:</h4>
<p><strong>Security monitoring & incident investigation</strong></p>
<ul>
<li>Investigate and analyze security incidents escalated by SOC L1 analysts.</li>
<li>Validate security events and determine scope, impact, severity, and business risk.</li>
<li>Perform advanced correlation and analysis of logs, alerts, network activity, endpoint telemetry, and threat intelligence.</li>
<li>Conduct root cause analysis of security incidents and identify indicators of compromise (IOCs).</li>
<li>Support incident containment, eradication, and recovery activities.</li>
<li>Escalate incidents requiring specialized investigation or incident response support.</li>
</ul>
<p><strong>Threat detection & threat hunting</strong></p>
<ul>
<li>Perform proactive threat hunting activities to identify malicious activity that may bypass automated controls.</li>
<li>Utilize threat intelligence sources to identify emerging threats and attacker tactics.</li>
<li>Analyze attack patterns, indicators, and behaviors associated with malware, ransomware, insider threats, and advanced persistent threats (APTs).</li>
<li>Identify opportunities to improve detection coverage across monitored environments.</li>
</ul>
<p><strong>SIEM & detection engineering</strong></p>
<ul>
<li>Develop, tune, and optimize SIEM use cases and correlation rules.</li>
<li>Support creation and maintenance of detection logic, dashboards, reports, alerts, and monitoring workflows.</li>
<li>Reduce false positives through tuning and rule optimization.</li>
<li>Support onboarding and integration of new log sources.</li>
</ul>
<p><strong>Incident management & reporting</strong></p>
<ul>
<li>Maintain detailed incident records and investigation documentation.</li>
<li>Prepare technical analysis and incident reports.</li>
<li>Support operational metrics, reporting, and service reviews.</li>
<li>Ensure incident handling activities comply with established procedures and SLAs.</li>
</ul>
<p><strong>Technical leadership & knowledge transfer</strong></p>
<ul>
<li>Provide guidance and mentoring to L1 SOC Analysts.</li>
<li>Support analyst development through coaching and technical knowledge sharing.</li>
<li>Participate in continuous improvement initiatives and SOC maturity programs.</li>
<li>Contribute to process, playbook, and procedure development.</li>
</ul>
<h4>Our culture & code of conduct:</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li>
<li>Minimum 2 years experience in managed cybersecurity / SOC operations at an investigative level.</li>
<li>At least one valid NCSC-approved SOC certification like CSA, GSOC, GIAC, GCIA, CTIA, or another equivalent certification in the same field that is approved by the NCSC.</li>
<li>Strong SIEM investigation, detection-rule development, log and network analysis, and use-case tuning.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Own the design and operation of internal automations and AI-powered agents. You'll turn API workflows into reliable, observable systems using n8n and LLMs.</p><p>Key Responsibilities :</p><ul><li>Build and maintain n8n workflows and custom nodes that orchestrate APIs, webhooks, and LLM calls.</li><li>Design AI-assisted flows (classification, extraction, summarization, decision support) with clear guardrails.</li><li>Implement secrets management, RBAC, rate limiting, and prompt-injection defenses.</li><li>Add monitoring, alerting, and cost tracking; set SLOs for critical automations.</li><li>Write concise docs/playbooks; enable self-serve patterns for teammates.</li><li>Continuously improve reliability, latency, and cost via testing and iteration.</li></ul><p>Strong hands-on with n8n (or Make/Zapier/Airflow) and REST/GraphQL APIs. Proficiency in Python or other programming languages for custom logic/integrations. Practical LLM experience (function calling, prompting, evaluation basics). Solid grasp of auth (OAuth2/JWT), webhooks, queues, retries, and idempotency. SQL fundamentals and basic NoSQL familiarity. Security mindset: data handling, secrets, dependency hygiene.</p><p>Nice-to-Haves GCP/AWS, Docker/Kubernetes, GitOps/CI. Observability (logs/metrics/traces). Exposure to LangChain or RPA/BPM concepts.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Do you want to love what you do at work? Do you want to make a difference, an impact, and transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you are looking for , webook.com is Saudi s #1 event ticketing and experience booking platform in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales.</p><p></p></section>
<p>Description
About the Opportunity
We are hiring on behalf of a leading government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious AI programs.
This organisation is creating the infrastructure, platforms, and products that will enable government entities to operate as AI-native institutions. The work spans sovereign AI infrastructure, event-driven systems, and production-grade applications that support critical public services.
This is an opportunity to work on highly impactful systems where reliability, scalability, and security are essential.
Role Overview
We are looking for a Senior Backend Engineer to design, build, and operate the backend platform that powers advanced AI and data products.
You will own core services, APIs, event pipelines, and data infrastructure that support production systems at scale. This role is backend-focused and requires deep expertise in distributed systems, cloud infrastructure, Kubernetes, and database reliability.
While you do not need to be an AI specialist, you should be comfortable building the platform foundations that modern AI applications depend on.
At the senior level, you will:
Architect and own major backend subsystems end-to-end
Lead reliability and operational excellence initiatives
Mentor other engineers and contribute to technical standards
Collaborate with senior technical leadership to shape platform direction
Use AI coding tools such as Codex, Claude Code, or similar in your daily workflow
Key Responsibilities
Backend Services & Event-Driven Architecture
Design, build, and operate scalable backend services and APIs
Develop event-driven systems using Kafka, Azure Service Bus, or Azure Event Hubs
Build data pipelines, ETL processes, and shared platform abstractions
Manage PostgreSQL, caching, and object storage infrastructure
Cloud Infrastructure & Reliability
Deploy and operate containerized services on Kubernetes
Build CI/CD pipelines and infrastructure-as-code using Terraform
Manage cloud infrastructure on Azure
Define and monitor SLOs, metrics, logging, tracing, and alerting
Lead incident response, root-cause analysis, and postmortems
Security, Standards & Mentorship
Implement secure engineering practices and compliance requirements
Contribute to IAM, secrets management, network policy, and zero-trust architecture
Mentor engineers through design reviews and code reviews
Basic Qualifications
7+ years of backend or platform engineering experience
Strong expertise in distributed systems and event-driven architecture
Proficiency in Python, Java/Kotlin, or Go
Hands-on experience with Azure (AWS or GCP experience also valued)
Production experience with Docker and Kubernetes
Strong knowledge of PostgreSQL at scale
Experience with observability, SLOs, and incident response
Practical use of AI coding assistants such as Codex or Claude Code
Excellent written and verbal communication skills
Preferred Qualifications
Experience building internal developer platforms and shared tooling
Service mesh experience (Istio, Linkerd)
Familiarity with CQRS, event sourcing, sagas, and outbox patterns
Experience with Redis, Elasticsearch, or OpenSearch
Exposure to AI infrastructure such as retrieval pipelines and model serving
Security experience in regulated environments
Experience working in government, defense, financial services, or similar sectors
Technology Stack
Languages: Python, Java, Kotlin, Go
APIs: REST, gRPC, WebSockets, SSE
Event Streaming: Kafka, Azure Service Bus, Azure Event Hubs
Data: PostgreSQL, Redis, DocumentDB, Azure Blob Storage
Infrastructure: Azure, Docker, Kubernetes, Terraform
Observability: Prometheus, Grafana, OpenTelemetry
Security: Entra ID, RBAC, Secrets Management, Zero Trust
AI Development: Codex, Claude Code, OpenCode
What We’re Looking For
You are an engineer who:
Takes full ownership from design to production operations
Builds reliable, scalable systems with strong operational discipline
Makes evidence-based technical decisions
Mentors others and raises the engineering bar
Communicates clearly and proactively
Embraces AI-native engineering practices
Why Apply?
This role offers the opportunity to work on highly consequential systems that will shape the future of AI-powered public services.
You’ll join a world-class engineering environment tackling complex challenges in backend infrastructure, distributed systems, and cloud architecture—while delivering meaningful impact at a national scale.</p><p></p>
<p>Description
About the Opportunity
We are hiring on behalf of a leading government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious AI programs.
This organisation is creating the infrastructure, platforms, and products that will enable government entities to operate as AI-native institutions. The work spans sovereign AI infrastructure, event-driven systems, and production-grade applications that support critical public services.
This is an opportunity to work on highly impactful systems where reliability, scalability, and security are essential.
Role Overview
We are looking for a Senior Backend Engineer to design, build, and operate the backend platform that powers advanced AI and data products.
You will own core services, APIs, event pipelines, and data infrastructure that support production systems at scale. This role is backend-focused and requires deep expertise in distributed systems, cloud infrastructure, Kubernetes, and database reliability.
While you do not need to be an AI specialist, you should be comfortable building the platform foundations that modern AI applications depend on.
At the senior level, you will:
Architect and own major backend subsystems end-to-end
Lead reliability and operational excellence initiatives
Mentor other engineers and contribute to technical standards
Collaborate with senior technical leadership to shape platform direction
Use AI coding tools such as Codex, Claude Code, or similar in your daily workflow
Key Responsibilities
Backend Services & Event-Driven Architecture
Design, build, and operate scalable backend services and APIs
Develop event-driven systems using Kafka, Azure Service Bus, or Azure Event Hubs
Build data pipelines, ETL processes, and shared platform abstractions
Manage PostgreSQL, caching, and object storage infrastructure
Cloud Infrastructure & Reliability
Deploy and operate containerized services on Kubernetes
Build CI/CD pipelines and infrastructure-as-code using Terraform
Manage cloud infrastructure on Azure
Define and monitor SLOs, metrics, logging, tracing, and alerting
Lead incident response, root-cause analysis, and postmortems
Security, Standards & Mentorship
Implement secure engineering practices and compliance requirements
Contribute to IAM, secrets management, network policy, and zero-trust architecture
Mentor engineers through design reviews and code reviews
Basic Qualifications
7+ years of backend or platform engineering experience
Strong expertise in distributed systems and event-driven architecture
Proficiency in Python, Java/Kotlin, or Go
Hands-on experience with Azure (AWS or GCP experience also valued)
Production experience with Docker and Kubernetes
Strong knowledge of PostgreSQL at scale
Experience with observability, SLOs, and incident response
Practical use of AI coding assistants such as Codex or Claude Code
Excellent written and verbal communication skills
Preferred Qualifications
Experience building internal developer platforms and shared tooling
Service mesh experience (Istio, Linkerd)
Familiarity with CQRS, event sourcing, sagas, and outbox patterns
Experience with Redis, Elasticsearch, or OpenSearch
Exposure to AI infrastructure such as retrieval pipelines and model serving
Security experience in regulated environments
Experience working in government, defense, financial services, or similar sectors
Technology Stack
Languages: Python, Java, Kotlin, Go
APIs: REST, gRPC, WebSockets, SSE
Event Streaming: Kafka, Azure Service Bus, Azure Event Hubs
Data: PostgreSQL, Redis, DocumentDB, Azure Blob Storage
Infrastructure: Azure, Docker, Kubernetes, Terraform
Observability: Prometheus, Grafana, OpenTelemetry
Security: Entra ID, RBAC, Secrets Management, Zero Trust
AI Development: Codex, Claude Code, OpenCode
What We’re Looking For
You are an engineer who:
Takes full ownership from design to production operations
Builds reliable, scalable systems with strong operational discipline
Makes evidence-based technical decisions
Mentors others and raises the engineering bar
Communicates clearly and proactively
Embraces AI-native engineering practices
Why Apply?
This role offers the opportunity to work on highly consequential systems that will shape the future of AI-powered public services.
You’ll join a world-class engineering environment tackling complex challenges in backend infrastructure, distributed systems, and cloud architecture—while delivering meaningful impact at a national scale.</p><p></p>
<p>The Order Management & Warehousing Agent is responsible for ensuring the timely and accurate movement of freight and information while maintaining compliance with company standards, customer requirements, and regulatory guidelines. This position supports both order management and warehouse operations activities, working closely with customers, carriers, vendors, and internal teams to coordinate shipments, process freight, and deliver exceptional customer service.</p><p><strong>Order Management</strong></p><ul><li>Ensure smooth and timely freight processing and shipment management.</li><li>Maintain accurate and timely data entry in operational systems.</li><li>Track and manage order management workflows on a daily basis.</li><li>Monitor shipment reports and proactively address service issues.</li><li>Coordinate import and export shipments in compliance with customer requirements.</li><li>Prepare, review, and transmit shipping documentation accurately and on time.</li><li>Verify customer invoices and vendor billing for accuracy.</li><li>Communicate effectively with customers, carriers, and service providers.</li><li>Follow operational procedures, customer requirements, and regulatory standards.</li><li>Escalate operational issues to management as required.</li><li>Meet departmental KPIs and support continuous improvement initiatives.</li></ul><p><strong>Warehousing</strong></p><ul><li>Complete OSD reports and warehouse documentation accurately.</li><li>Perform inventory checks and maintain warehouse accuracy.</li><li>Comply with warehouse security, safety, and operational requirements.</li></ul><p><strong>Compliance & Safety</strong></p><ul><li>Adhere to all company procedures, customer requirements, and government regulations.</li><li>Ensure compliance with operational, quality, safety, and security standards.</li><li>Promote a culture of integrity, professionalism, and operational excellence.</li><li>Escalate compliance, safety, or service concerns when necessary.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent.</li><li>Minimum 1 year of experience in logistics, freight forwarding, warehouse operations, supply chain, or a related field preferred.</li><li>Understanding of transportation processes across multiple freight modes is an advantage.</li><li>Proficiency in Microsoft Office applications, including Excel and Word.</li><li>Effective verbal and written communication skills in English.</li><li>Strong attention to detail and organizational skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Strong customer service and problem-solving skills.</li><li>Positive attitude, flexibility, and willingness to learn.</li><li>Hazardous Materials certification preferred.</li><li>Forklift certification/license preferred.</li></ul>
<p><h4>Essential responsibilities:</h4>
<p>The designee is responsible for the overall daily safe and expeditious flow of air traffic within the designated facility control airspace in accordance with ICAO and FAA 7110.65 regulatory guidance. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift, as well as adherence to CRM principal application. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The individual is responsible for vehicles and personnel operating on the airfield. Along with controlling aircraft the designee must be able to process flight plans, and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of radar/manual approach control operations.</p>
<h4>Minimum position knowledge, skills, and abilities required:</h4>
<ul>
<li>Graduate of an approved DoD or FAA ATC course.</li>
<li>Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility.</li>
<li>Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations.</li>
<li>Shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent.</li>
<li>Ability to obtain and maintain FAA Class II Medical Certificate.</li>
<li>Ability to obtain and maintain a US CENTCOM Medical Exam.</li>
<li>Must be able to obtain and maintain a Secret Security Clearance. Note: US citizenship is required to obtain a Secret Clearance.</li>
</ul>
<h4>Compensation details:</h4>
<p>110,000</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions or benefits.</p>
<h4>Original posting:</h4>
<p>06/11/2026 - Until filled</p>
<p>The company anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p>
<p>The company is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<p>Design and implement comprehensive information assurance and IT security solutions, including SIEM, DLP, Endpoint Security, Identity Management, and Vulnerability Management. Participate in the selection, evaluation, deployment, and management of enterprise security technologies such as firewalls, antivirus, intrusion detection/prevention systems, encryption, and remote access. Perform configuration, administration, and optimization of security systems and tools at client sites. Define, verify, and implement security controls and countermeasures in alignment with organizational policies and industry standards. Deliver security recommendations and reports to improve the organization s security posture. Conduct security investigations, incident response, and forensic analysis of violations and breaches; prepare detailed reports and summaries for management. Develop and maintain forensic tools, standards, and procedures to ensure consistent investigation processes. Perform threat management and modeling, identifying potential threat vectors and developing use cases for security monitoring. Analyze system logs, vulnerability scans, trace data, and firewall/server logs to detect anomalies and enhance security operations.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Technical Skills:</strong> Strong understanding and knowledge in IT systems. Good skills in implementing and configuring networks and network. Experience in Security Technologies such as , Archsight, Splunk Knowledge of network monitoring, analysis, troubleshooting, and configuration control technologies. Conducting forensic media analysis and log file analysis. Experince of various operating system including but not limited to Windows, Linux,. Extensive Incident Response leadership experience. Experience with VPN, SSL, and other encryption methodology.</p><p><strong>Requirements :</strong> Bachelor s degree in IT, Engineering 3+ years of experience in IT/Security operations or SOC role. Network+, CCNA R&S, Security +, Linux security, windows security or forensics training is plus. Professional Security certification preferred (CIHE, CEH, CPTE, or equivalent). Knowledge and experience in network switches, routers and firewalls Knowledge of Microsoft Word, Project, Excel, Access,</p>
<p>The designee shall be qualified to install, sustain, troubleshoot, and repair standard ground radar and airfield systems and equipment platforms to include air traffic control radars and, ground aircraft control and warning radar systems; air traffic control radios; meteorological and navigational aid systems. Resolves installation, repair, and modification problems associated with ATCALS and C2 equipment. Employs line-of-sight and tropospheric scatter techniques. Conducts tests to restore and maintain systems. Uses layout drawings, schematics, and pictorial diagrams to solve maintenance problems and ensure equipment is properly positioned. Analyzes construction and operating characteristics of equipment to determine source of malfunction. Performs intricate alignment and calibration procedures to ensure maximum operating efficiency. Reviews and ensures compliance with maintenance management publications and procedures. Enforces safety standards for system maintenance activities. Checks installed and repaired components for compliance with technical publications. Maintains inspection and maintenance records. Posts entries on maintenance and inspection records. Records meter readings and other pertinent data in equipment logs. Completes maintenance data collection forms. Requisitions, accounts for, and turns in supplies and material. The designee shall maintain systems such as DME, ILS, MMLS, MPN-23, UPS, RCSU-2238, TACAN, TRN-44, VOR, RSI/RCI or equivalent monitoring equipment, FMQ-19, FMQ-23, Micro-EARTS, Multi Source Correlator Tracker (MSCT), NRTD, STARS, STRAP, TDX-2000, MARK IVB, NEXION, Terminal Advisory System (TAS), GPN-27(or 20), MPN-25, TPS-75, UPX-27, UPX-37, UPX-44A, CM-200, CM-300, GRC-171 & 211, GRR-23/24, PCAS, GRT-21/22, ETVS, Liberty Star, PL-2000DT, PRC-117, RT-1319, TRC-214, TRC-176, URC-200, ATIS, DVRS, TTRS, but not be limited to those listed in Table 4.5.2 ATCALS Systems and Associated Support Equipment; Table 4.5.3 ATC Weather Systems and Associated Support Equipment; Table 4.5.5 Regional Maintenance Center O&M and Support Equipment.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High School diploma or GED.</li><li>Relevant Associate's degree preferred.</li><li>Formal electronics training such as: military technical training school, vocational college, and/or a four (4) year electronics apprentice program with experience in electronics equipment the technician will maintain.</li><li>Maintaining COMSEC/IP networking equipment requires IAT Level II baseline certification IAW AFMAN 17-1303.</li><li>Level I tech four (4) years of recent, relevant, and practical experience with equipment the technician will maintain and oversee.</li><li>Shall have four (4) years experience working with/on electronic systems.</li><li>Ability to obtain and maintain a US CENTCOM Medical Exam</li><li>Must have or be able to obtain/maintain a US Government Secret Security Clearance.</li><li>NOTE: US Citizenship is required to obtain a Secret Clearance.</li></ul>
<p><h4>Position summary</h4>
<p>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.</p>
<p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p>
<p>Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualification</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.<br>
<strong>Related work experience:</strong> At least 1 year of related work experience.<br>
<strong>Supervisory experience:</strong> No supervisory experience.<br>
<strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Description</h4>
<p>Open is an AI customer support platform that helps enterprise businesses automate customer interactions at scale. Working at the intersection of software, support operations, and AI, the team focuses on building practical solutions that improve how customers are supported and how internal teams operate.</p>
<p>As a CSM (Customer Success Manager), you will play a key role in helping customers adopt the platform successfully and get long-term value from it. This role sits close to both customers and internal teams, with a strong focus on implementation, coordination, and operational clarity. You will help shape a smooth post-sales experience while supporting complex customer needs and ensuring technical and business stakeholders stay aligned.</p>
<h4>Responsibilities</h4>
<ul>
<li>Onboard customers and ensure successful platform implementation, serving as a liaison between customers and engineering.</li>
<li>Manage integrations with ticketing systems and workflows, and establish clear work processes.</li>
<li>Lead complex technical onboarding involving API integrations, system design, and data migrations.</li>
<li>Resolve escalations as primary technical contact, collaborating with engineering to fix bugs.</li>
<li>Advise on security protocols, authentication, and infrastructure scaling best practices.</li>
<li>Audit usage data to optimize platform performance and identify underutilized features.</li>
<li>Translate technical documentation into clear training resources for non-technical teams.</li>
<li>Conduct business review health checks to align product performance with client goals.</li>
<li>Proactively monitor customer health to prevent churn and identify growth opportunities.</li>
<li>Drive account growth by identifying expansion options and secure renewals by demonstrating ROI.</li>
<li>Advocate for customers by converting feedback into structured product feature requests.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>3-5 years of Customer Success Manager experience onboarding enterprise customers, managing post-sales relationships in SaaS, working in startup environments, and handling technical integrations with ticketing systems.</li>
<li>Experience with CRM tools such as Salesforce or HubSpot, along with workflow automation tools.</li>
<li>Experience using AI tools, including prompt engineering and AI-based integrations.</li>
<li>Experience with project scoping, structured implementation processes, and creating onboarding playbooks that define clear work processes and workflows.</li>
<li>Experience managing senior stakeholders and acting as a bridge between customers and engineering, including coordinating across engineering, support, and product teams.</li>
<li>Availability during CET business hours and flexibility to support enterprise customers across different time zones.</li>
<li>Bachelor's degree in business, communications, computer science, or a related field is a plus.</li>
<li>Domain experience in enterprise SaaS, AI customer support, or support operations is a plus.</li>
</ul>
<h4>Benefits</h4>
<h4>What we offer</h4>
<ul>
<li>YC-backed with real traction — we are in-market, growing, and trusted by enterprise names you know.</li>
<li>Outsized career trajectory — early team members grow into leadership as we scale globally.</li>
<li>Real ownership — your work will be seen, felt, and talked about company-wide.</li>
<li>High-trust team — no politics, no bureaucracy; we move fast and support each other.</li>
<li>Competitive compensation — top-of-market salary plus equity and full benefits.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Open is an AI customer support platform that helps enterprise businesses automate customer interactions at scale. Working at the intersection of software, support operations, and AI, the team focuses on building practical solutions that improve how customers are supported and how internal teams operate.</p>
<p>As a CSM (Customer Success Manager), you will play a key role in helping customers adopt the platform successfully and get long-term value from it. This role sits close to both customers and internal teams, with a strong focus on implementation, coordination, and operational clarity. You will help shape a smooth post-sales experience while supporting complex customer needs and ensuring technical and business stakeholders stay aligned.</p>
<h4>Responsibilities</h4>
<ul>
<li>Onboard customers and ensure successful platform implementation, serving as a liaison between customers and engineering.</li>
<li>Manage integrations with ticketing systems and workflows, and establish clear work processes.</li>
<li>Lead complex technical onboarding involving API integrations, system design, and data migrations.</li>
<li>Resolve escalations as primary technical contact, collaborating with engineering to fix bugs.</li>
<li>Advise on security protocols, authentication, and infrastructure scaling best practices.</li>
<li>Audit usage data to optimize platform performance and identify underutilized features.</li>
<li>Translate technical documentation into clear training resources for non-technical teams.</li>
<li>Conduct business review health checks to align product performance with client goals.</li>
<li>Proactively monitor customer health to prevent churn and identify growth opportunities.</li>
<li>Drive account growth by identifying expansion options and secure renewals by demonstrating ROI.</li>
<li>Advocate for customers by converting feedback into structured product feature requests.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>3-5 years of Customer Success Manager experience onboarding enterprise customers, managing post-sales relationships in SaaS, working in startup environments, and handling technical integrations with ticketing systems.</li>
<li>Experience with CRM tools such as Salesforce or HubSpot, along with workflow automation tools.</li>
<li>Experience using AI tools, including prompt engineering and AI-based integrations.</li>
<li>Experience with project scoping, structured implementation processes, and creating onboarding playbooks that define clear work processes and workflows.</li>
<li>Experience managing senior stakeholders and acting as a bridge between customers and engineering, including coordinating across engineering, support, and product teams.</li>
<li>Availability during CET business hours and flexibility to support enterprise customers across different time zones.</li>
<li>Bachelor's degree in business, communications, computer science, or a related field is a plus.</li>
<li>Domain experience in enterprise SaaS, AI customer support, or support operations is a plus.</li>
</ul>
<h4>Benefits</h4>
<h4>What we offer</h4>
<ul>
<li>YC-backed with real traction — we are in-market, growing, and trusted by enterprise names you know.</li>
<li>Outsized career trajectory — early team members grow into leadership as we scale globally.</li>
<li>Real ownership — your work will be seen, felt, and talked about company-wide.</li>
<li>High-trust team — no politics, no bureaucracy; we move fast and support each other.</li>
<li>Competitive compensation — top-of-market salary plus equity and full benefits.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Open is an AI customer support platform that helps enterprise businesses automate customer interactions at scale. Working at the intersection of software, support operations, and AI, the team focuses on building practical solutions that improve how customers are supported and how internal teams operate.</p>
<p>As a CSM (Customer Success Manager), you will play a key role in helping customers adopt the platform successfully and get long-term value from it. This role sits close to both customers and internal teams, with a strong focus on implementation, coordination, and operational clarity. You will help shape a smooth post-sales experience while supporting complex customer needs and ensuring technical and business stakeholders stay aligned.</p>
<h4>Responsibilities</h4>
<ul>
<li>Onboard customers and ensure successful platform implementation, serving as a liaison between customers and engineering.</li>
<li>Manage integrations with ticketing systems and workflows, and establish clear work processes.</li>
<li>Lead complex technical onboarding involving API integrations, system design, and data migrations.</li>
<li>Resolve escalations as primary technical contact, collaborating with engineering to fix bugs.</li>
<li>Advise on security protocols, authentication, and infrastructure scaling best practices.</li>
<li>Audit usage data to optimize platform performance and identify underutilized features.</li>
<li>Translate technical documentation into clear training resources for non-technical teams.</li>
<li>Conduct business review health checks to align product performance with client goals.</li>
<li>Proactively monitor customer health to prevent churn and identify growth opportunities.</li>
<li>Drive account growth by identifying expansion options and secure renewals by demonstrating ROI.</li>
<li>Advocate for customers by converting feedback into structured product feature requests.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>3-5 years of Customer Success Manager experience onboarding enterprise customers, managing post-sales relationships in SaaS, working in startup environments, and handling technical integrations with ticketing systems.</li>
<li>Experience with CRM tools such as Salesforce or HubSpot, along with workflow automation tools.</li>
<li>Experience using AI tools, including prompt engineering and AI-based integrations.</li>
<li>Experience with project scoping, structured implementation processes, and creating onboarding playbooks that define clear work processes and workflows.</li>
<li>Experience managing senior stakeholders and acting as a bridge between customers and engineering, including coordinating across engineering, support, and product teams.</li>
<li>Availability during CET business hours and flexibility to support enterprise customers across different time zones.</li>
<li>Bachelor's degree in business, communications, computer science, or a related field is a plus.</li>
<li>Domain experience in enterprise SaaS, AI customer support, or support operations is a plus.</li>
</ul>
<h4>Benefits</h4>
<h4>What we offer</h4>
<ul>
<li>YC-backed with real traction we are in-market, growing, and trusted by enterprise names you know.</li>
<li>Outsized career trajectory early team members grow into leadership as we scale globally.</li>
<li>Real ownership your work will be seen, felt, and talked about company-wide.</li>
<li>High-trust team no politics, no bureaucracy; we move fast and support each other.</li>
<li>Competitive compensation top-of-market salary plus equity and full benefits.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Open is an AI customer support platform that helps enterprise businesses automate customer interactions at scale. Working at the intersection of software, support operations, and AI, the team focuses on building practical solutions that improve how customers are supported and how internal teams operate.</p>
<p>As a CSM (Customer Success Manager), you will play a key role in helping customers adopt the platform successfully and get long-term value from it. This role sits close to both customers and internal teams, with a strong focus on implementation, coordination, and operational clarity. You will help shape a smooth post-sales experience while supporting complex customer needs and ensuring technical and business stakeholders stay aligned.</p>
<h4>Responsibilities</h4>
<ul>
<li>Onboard customers and ensure successful platform implementation, serving as a liaison between customers and engineering.</li>
<li>Manage integrations with ticketing systems and workflows, and establish clear work processes.</li>
<li>Lead complex technical onboarding involving API integrations, system design, and data migrations.</li>
<li>Resolve escalations as primary technical contact, collaborating with engineering to fix bugs.</li>
<li>Advise on security protocols, authentication, and infrastructure scaling best practices.</li>
<li>Audit usage data to optimize platform performance and identify underutilized features.</li>
<li>Translate technical documentation into clear training resources for non-technical teams.</li>
<li>Conduct business review health checks to align product performance with client goals.</li>
<li>Proactively monitor customer health to prevent churn and identify growth opportunities.</li>
<li>Drive account growth by identifying expansion options and secure renewals by demonstrating ROI.</li>
<li>Advocate for customers by converting feedback into structured product feature requests.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>3-5 years of Customer Success Manager experience onboarding enterprise customers, managing post-sales relationships in SaaS, working in startup environments, and handling technical integrations with ticketing systems.</li>
<li>Experience with CRM tools such as Salesforce or HubSpot, along with workflow automation tools.</li>
<li>Experience using AI tools, including prompt engineering and AI-based integrations.</li>
<li>Experience with project scoping, structured implementation processes, and creating onboarding playbooks that define clear work processes and workflows.</li>
<li>Experience managing senior stakeholders and acting as a bridge between customers and engineering, including coordinating across engineering, support, and product teams.</li>
<li>Availability during CET business hours and flexibility to support enterprise customers across different time zones.</li>
<li>Bachelor's degree in business, communications, computer science, or a related field is a plus.</li>
<li>Domain experience in enterprise SaaS, AI customer support, or support operations is a plus.</li>
</ul>
<h4>Benefits</h4>
<h4>What we offer</h4>
<ul>
<li>YC-backed with real traction we are in-market, growing, and trusted by enterprise names you know.</li>
<li>Outsized career trajectory early team members grow into leadership as we scale globally.</li>
<li>Real ownership your work will be seen, felt, and talked about company-wide.</li>
<li>High-trust team no politics, no bureaucracy; we move fast and support each other.</li>
<li>Competitive compensation top-of-market salary plus equity and full benefits.</li>
</ul></p><p></p>
<p><h4>Position summary</h4>
<p>Prepare ingredients for cooking, including portioning, chopping, and storing food. Pull food from freezer storage to thaw in the refrigerator. Weigh, measure, and mix ingredients according to recipes or personal judgment. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Monitor food quality while preparing food. Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. Ensure proper portion, arrangement, and food garnish to be served. Serve food in proper portions onto proper receptacle. Use kitchen tools safely and appropriately. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Notify manager if a product does not meet specifications. Communicate any assistance needed during busy periods.</p>
<p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualification</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: No supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Prepare ingredients for cooking, including portioning, chopping, and storing food. Pull food from freezer storage to thaw in the refrigerator. Weigh, measure, and mix ingredients according to recipes or personal judgment. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Monitor food quality while preparing food. Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. Ensure proper portion, arrangement, and food garnish to be served. Serve food in proper portions onto proper receptacle. Use kitchen tools safely and appropriately. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Notify manager if a product does not meet specifications. Communicate any assistance needed during busy periods.</p>
<p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualification</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: No supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><br></p>
<p> <b><u>About the Position</u> </b></p>
<p>The Center for Civilians in Conflict (CIVIC) seeks an experienced <span>Senior Program Manager to lead the implementation, operational management, and strategic development of its Yemen portfolio.</span> <br> </p>
<p> <br> </p>
<p>Based in Amman, the Senior Program Manager will oversee programme implementation across Yemen, while ensuring high-quality delivery, donor compliance, financial stewardship, and operational effectiveness. The position serves as the principal day-to-day manager of the Yemen programme and works closely with country-based teams, partners, donors, and regional stakeholders to advance CIVIC's mission of improving the protection of civilians.<br> </p>
<p> <br> </p>
<p>The Senior Program Manager will supervise programme staff, manage institutional donor grants, contribute to strategic growth, and represent CIVIC with humanitarian, governmental, and international partners.</p>
<p> <br> </p>
<p> <span>Location: Amman, Jordan</span> </p>
<p> <span>Travel: Frequent travel to Yemen (subject to security and access), Oman, Saudi Arabia, Egypt, and other regional locations as required.</span> </p>
<p>Reports to: Country Director, Yemen</p>
<p> <br> </p>
<p> <b><u>Key Responsibilities</u> </b></p>
<ol> </ol>
<p> <br> </p>
<p> <em>Programme Leadership and Management</em> </p>
<ul>
<li> <span>Lead the implementation of CIVIC's Yemen programme portfolio.</span> </li>
<li> <span>Ensure programmes are delivered on time, within budget, and in accordance with donor requirements. </span> </li>
<li> <span>Oversee project planning, implementation, monitoring and adaptive management. </span> </li>
<li> <span>Provide technical and managerial guidance to programme teams. </span> </li>
<li> <span>Identify operational risks and develop mitigation measures. </span> </li>
<li> <span>Ensure integration of Protection of Civilians principles across all programme activities. </span> </li>
<li> <span>Support programme learning, quality assurance and organizational accountability.</span> <br> </li>
</ul>
<p> <br> <br> </p>
<p> <em> <span>Grant and Donor Management</span></em> </p>
<ul>
<li>Lead management of multiple institutional donor grants.</li>
<li>Ensure compliance with donor contractual requirements and CIVIC policies.</li>
<li>Prepare high-quality narrative reports. </li>
<li>Coordinate budget revisions, no-cost extensions and grant amendments.</li>
<li>Maintain regular communication with donors.</li>
<li>Coordinate internal grant management processes across programme, finance and operations teams. <br> </li>
</ul>
<p> <em>Financial Management</em> </p>
<ul>
<li>Manage programme budgets and forecasts. </li>
<li>Monitor expenditures against approved budgets.</li>
<li>Support financial planning and budget development. </li>
<li>Ensure efficient utilization of programme resources.</li>
<li>Work closely with finance staff to ensure timely financial reporting and compliance. <br> </li>
</ul>
<p> <em> <span>Operational Management</span> </em> </p>
<ul>
<li>Coordinate programme operations across multiple locations.</li>
<li>Support recruitment, procurement, logistics and administrative planning.</li>
<li>Ensure operational systems support effective programme implementation.</li>
<li>Contribute to security planning and operational risk management.</li>
<li>Coordinate with regional and headquarters teams to resolve operational challenges. <br> </li>
</ul>
<p> <em> <span>Business Development</span> </em> </p>
<ul>
<li>Identify opportunities for programme growth.</li>
<li>Lead or contribute to proposal development.</li>
<li>Prepare concept notes and project designs.</li>
<li>Develop budgets and implementation plans for new funding opportunities.</li>
<li>Support donor engagement and strategic partnerships. <br> </li>
</ul>
<p> <em> <span>Representation and Partnerships</span> </em> </p>
<ul>
<li>Represent CIVIC with donors, UN agencies, NGOs, civil society organizations, and relevant authorities.</li>
<li>Build and maintain productive relationships with humanitarian and development partners.</li>
<li>Engage with protection, humanitarian coordination and security sector actors as appropriate.</li>
<li>Participate in coordination forums and working groups.</li>
<li>Promote CIVIC's mission and technical expertise externally. <br> </li>
</ul>
<p> <em>Staff Management</em> </p>
<ul>
<li>Supervise programme staff.</li>
<li>Support staff development and performance management.</li>
<li>Foster collaboration across programme, operations and technical teams.</li>
<li>Promote a positive and inclusive team culture.</li>
</ul>
<p> <br> </p>
<p><b>KeyQualifications</b></p>
<p> <em>Education</em> </p>
<ul>
<li>Master's degree in International Relations, Conflict Studies, Political Science, International Development, Humanitarian Affairs, Public Administration, or another relevant field.</li>
</ul>
<p> <em>Experience</em> </p>
<ul>
<li> <span>Minimum seven (7) years of progressively responsible experience managing complex humanitarian, stabilization, peacebuilding or protection programmes.</span> </li>
<li> <span>Demonstrated experience managing programmes in Yemen is essential.</span> </li>
<li> <span>Experience working within the humanitarian response in Yemen, including coordination with national and international partners. </span> </li>
<li> <span>Experience with ECHO is essential</span> </li>
<li> <span>Proven experience managing multi-million-dollar institutional donor grants.</span> </li>
<li> <span>Strong experience in programme cycle management.</span> </li>
<li> <span>Experience developing proposals and securing institutional funding. </span> </li>
<li> <span>Experience managing programme budgets and financial oversight.</span> </li>
<li> <span>Experience supervising multidisciplinary and multicultural teams. </span> </li>
<li> <span>Experience working in insecure and conflict-affected environments. </span> <br> </li>
</ul>
<p> <em> <span>Technical Competencies</span> </em> </p>
<ul>
<li> <span>Excellent programme management skills.</span> </li>
<li> <span>Strong grant and contract management. </span> <br> </li>
<li><br></li></ul>
<p><h4>Description</h4>
<p>The Senior Presales Engineer – Networking & Security is responsible for designing, positioning, and supporting enterprise networking and security solutions for customers across the region. The role acts as a trusted technical advisor throughout the sales lifecycle, supporting opportunity qualification, solution design, technical presentations, and customer engagement activities.</p>
<p>Working closely with sales, security, and delivery teams, the engineer develops scalable, secure, and high-performance infrastructure solutions aligned with customer business and technical requirements. The role also contributes to strategic solution positioning, technical leadership, and the continuous enhancement of ZainTECH’s networking and security capabilities.</p>
<h4>Responsibilities</h4>
<p><strong>Solutions architecture & presales support</strong></p>
<ul>
<li>Design enterprise networking and security solutions aligned with customer requirements and business objectives</li>
<li>Develop:
<ul>
<li>High-level designs (HLD)</li>
<li>Low-level designs (LLD)</li>
<li>Technical proposals</li>
<li>Bill of quantities (BOQs)</li>
<li>RFP/RFI responses</li>
</ul>
</li>
<li>Design architectures covering:
<ul>
<li>LAN/WAN infrastructure</li>
<li>Enterprise wireless solutions</li>
<li>SD-WAN</li>
<li>Network security integrations</li>
</ul>
</li>
<li>Support strategic opportunities and complex solution positioning activities</li>
</ul>
<p><strong>Technical advisory & solution positioning</strong></p>
<ul>
<li>Act as a subject matter expert (SME) in networking and security technologies</li>
<li>Conduct customer workshops, technical presentations, demonstrations, and architecture discussions</li>
<li>Lead proof of concepts (PoCs), technical validations, and solution assessments</li>
<li>Perform competitive positioning and vendor comparison activities</li>
<li>Stay updated on emerging technologies, vendor roadmaps, and industry trends</li>
</ul>
<p><strong>Customer engagement & relationship management</strong></p>
<ul>
<li>Engage with enterprise and government customers to understand business and technical requirements</li>
<li>Translate customer challenges into scalable and secure technical solutions</li>
<li>Support account teams in developing long-term customer relationships</li>
<li>Contribute to account planning and solution strategy initiatives</li>
</ul>
<p><strong>Cross-functional collaboration</strong></p>
<ul>
<li>Collaborate closely with sales, security, and delivery teams to ensure successful solution alignment and execution</li>
<li>Support onboarding and technical handover activities to delivery and implementation teams</li>
<li>Participate in customer success and post-sales support initiatives where required</li>
</ul>
<p><strong>Governance, security & best practices</strong></p>
<ul>
<li>Ensure proposed solutions align with customer standards, security requirements, and industry best practices</li>
<li>Recommend improvements to network availability, scalability, and security posture</li>
<li>Support the implementation of secure networking and segmentation practices</li>
<li>Maintain accurate technical documentation and solution records</li>
</ul>
<p><strong>Technical leadership & knowledge sharing</strong></p>
<ul>
<li>Mentor junior and mid-level engineers across networking and security technologies</li>
<li>Lead internal technical knowledge-sharing and enablement sessions</li>
<li>Support technical capability development and certification initiatives within the team</li>
</ul>
<p><strong>Project & procurement support</strong></p>
<ul>
<li>Support project planning, technical reviews, and implementation readiness activities</li>
<li>Assist procurement and commercial teams with product selection and technical validation</li>
<li>Ensure proposed solutions are scalable, compatible, and aligned with customer environments</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Engineering, Network Engineering, Information Technology, or a related field</li>
<li>6–10 years of experience in networking, presales, or system integration environments</li>
<li>Strong expertise in:
<ul>
<li>Routing & switching</li>
<li>Enterprise wireless</li>
<li>SD-WAN</li>
<li>Network infrastructure design</li>
<li>Network security solutions</li>
</ul>
</li>
<li>Hands-on experience with:
<ul>
<li>Cisco networking technologies</li>
<li>Fortinet security solutions</li>
</ul>
</li>
<li>Strong understanding of enterprise and hybrid network architectures</li>
<li>Experience designing secure, scalable, and high-availability networking environments</li>
<li>Experience supporting enterprise or government sector projects is preferred</li>
<li>Strong customer-facing and solution positioning experience</li>
<li>Certifications: Cisco (CCNA / CCNP), Fortinet (NSE 4 or equivalent)</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The Senior Presales Engineer – Networking & Security is responsible for designing, positioning, and supporting enterprise networking and security solutions for customers across the region. The role acts as a trusted technical advisor throughout the sales lifecycle, supporting opportunity qualification, solution design, technical presentations, and customer engagement activities.</p>
<p>Working closely with sales, security, and delivery teams, the engineer develops scalable, secure, and high-performance infrastructure solutions aligned with customer business and technical requirements. The role also contributes to strategic solution positioning, technical leadership, and the continuous enhancement of ZainTECH’s networking and security capabilities.</p>
<h4>Responsibilities</h4>
<p><strong>Solutions architecture & presales support</strong></p>
<ul>
<li>Design enterprise networking and security solutions aligned with customer requirements and business objectives</li>
<li>Develop:
<ul>
<li>High-level designs (HLD)</li>
<li>Low-level designs (LLD)</li>
<li>Technical proposals</li>
<li>Bill of quantities (BOQs)</li>
<li>RFP/RFI responses</li>
</ul>
</li>
<li>Design architectures covering:
<ul>
<li>LAN/WAN infrastructure</li>
<li>Enterprise wireless solutions</li>
<li>SD-WAN</li>
<li>Network security integrations</li>
</ul>
</li>
<li>Support strategic opportunities and complex solution positioning activities</li>
</ul>
<p><strong>Technical advisory & solution positioning</strong></p>
<ul>
<li>Act as a subject matter expert (SME) in networking and security technologies</li>
<li>Conduct customer workshops, technical presentations, demonstrations, and architecture discussions</li>
<li>Lead proof of concepts (PoCs), technical validations, and solution assessments</li>
<li>Perform competitive positioning and vendor comparison activities</li>
<li>Stay updated on emerging technologies, vendor roadmaps, and industry trends</li>
</ul>
<p><strong>Customer engagement & relationship management</strong></p>
<ul>
<li>Engage with enterprise and government customers to understand business and technical requirements</li>
<li>Translate customer challenges into scalable and secure technical solutions</li>
<li>Support account teams in developing long-term customer relationships</li>
<li>Contribute to account planning and solution strategy initiatives</li>
</ul>
<p><strong>Cross-functional collaboration</strong></p>
<ul>
<li>Collaborate closely with sales, security, and delivery teams to ensure successful solution alignment and execution</li>
<li>Support onboarding and technical handover activities to delivery and implementation teams</li>
<li>Participate in customer success and post-sales support initiatives where required</li>
</ul>
<p><strong>Governance, security & best practices</strong></p>
<ul>
<li>Ensure proposed solutions align with customer standards, security requirements, and industry best practices</li>
<li>Recommend improvements to network availability, scalability, and security posture</li>
<li>Support the implementation of secure networking and segmentation practices</li>
<li>Maintain accurate technical documentation and solution records</li>
</ul>
<p><strong>Technical leadership & knowledge sharing</strong></p>
<ul>
<li>Mentor junior and mid-level engineers across networking and security technologies</li>
<li>Lead internal technical knowledge-sharing and enablement sessions</li>
<li>Support technical capability development and certification initiatives within the team</li>
</ul>
<p><strong>Project & procurement support</strong></p>
<ul>
<li>Support project planning, technical reviews, and implementation readiness activities</li>
<li>Assist procurement and commercial teams with product selection and technical validation</li>
<li>Ensure proposed solutions are scalable, compatible, and aligned with customer environments</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Engineering, Network Engineering, Information Technology, or a related field</li>
<li>6–10 years of experience in networking, presales, or system integration environments</li>
<li>Strong expertise in:
<ul>
<li>Routing & switching</li>
<li>Enterprise wireless</li>
<li>SD-WAN</li>
<li>Network infrastructure design</li>
<li>Network security solutions</li>
</ul>
</li>
<li>Hands-on experience with:
<ul>
<li>Cisco networking technologies</li>
<li>Fortinet security solutions</li>
</ul>
</li>
<li>Strong understanding of enterprise and hybrid network architectures</li>
<li>Experience designing secure, scalable, and high-availability networking environments</li>
<li>Experience supporting enterprise or government sector projects is preferred</li>
<li>Strong customer-facing and solution positioning experience</li>
<li>Certifications: Cisco (CCNA / CCNP), Fortinet (NSE 4 or equivalent)</li>
</ul></p><p></p>