Video editor Jobs in Jordan
183 Jobs Found
<p><h4>Company description</h4>
<p>At Etihad, every interaction is an opportunity to inspire our guests and showcase the world-class hospitality that sets us apart. In this role, you will have the opportunity to influence service excellence, develop talent, and contribute to delivering extraordinary experiences for guests across our global network.</p>
<h4>Job description</h4>
<p>As a customer service officer, you will play a key role in delivering the exceptional service that defines the Etihad experience. Acting as a subject matter expert within our premium contact centre, you will support the team in creating seamless and memorable journeys for our most valued guests. Through coaching, operational leadership, and service excellence, you will help uphold Etihad's premium brand promise while driving high performance, customer satisfaction, and continuous improvement.</p>
<h4>Accountabilities</h4>
<ul>
<li>Serve as the primary escalation point for complex, sensitive, or high-value guest interactions, providing effective resolutions while safeguarding the premium guest experience.</li>
<li>Support and mentor premium guest relations agents by delivering ongoing coaching, guidance, and feedback to ensure consistently exceptional service quality, communication standards, and brand representation.</li>
<li>Monitor operational performance and support the management of queues, service levels, productivity, and adherence to ensure a seamless and efficient guest experience.</li>
<li>Personally manage priority guest requests, VIP interactions, and time-critical situations with professionalism, empathy, and discretion.</li>
<li>Collaborate closely with internal stakeholders, including concierge, chauffeur services, airport operations, and other key business units, to deliver a connected and end-to-end premium travel experience.</li>
<li>Analyse performance data, customer feedback, and operational trends to identify opportunities for improvement and recommend actions that enhance service delivery and guest satisfaction.</li>
<li>Support the onboarding and continuous development of team members by sharing expertise, best practices, and updates on products, policies, fares, and service enhancements.</li>
<li>Ensure data integrity across all systems while maintaining full compliance with company policies, quality standards, security requirements, and data protection regulations.</li>
<li>Contribute to the evolution of the premium contact centre by supporting process enhancements, service innovations, knowledge management updates, and customer experience initiatives.</li>
<li>Act as deputy to the premium contact centre supervisor when required, providing leadership support and ensuring operational continuity in a dynamic environment.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>High school certificate required; diploma or bachelor's degree is an advantage.</li>
<li>Previous experience in a contact centre, customer service, hospitality, aviation, or travel environment is essential.</li>
<li>Proven ability to deliver exceptional customer experiences while handling a high volume of enquiries in a fast-paced environment.</li>
<li>Experience supporting premium, VIP, or high-value customers is highly desirable.</li>
<li>Strong communication skills and a passion for providing world-class service.</li>
</ul>
<h4>Additional information</h4>
<p>We are looking for individuals who are passionate about creating memorable guest experiences and thrive in a customer-focused environment. You bring a positive attitude, strong problem-solving skills, and a commitment to delivering service excellence in every interaction, while embodying the values and hospitality that define the Etihad brand.</p>
<p>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.</p>
<h4>Recruitment fraud alert</h4>
<p>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video or telephone before any formal offer. If you are asked for money, please treat it as fraudulent.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Join Axon and be a Force for Good. At Axon, we re on a mission to Protect Life. We re explorers, pursuing society s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon is the developer and manufacturer of conducted electrical weapons, body worn cameras, and digital evidence management solutions. By successfully applying technical solutions to age old problems in digital video capture, the Axon team has redefined public and private sector technology around the globe. We are a team of passionate and dedicated professionals who desire to disrupt our industry and protect life with our products. Axon is seeking a high-energy, results driven pre-sales sales engineer who thrives on pitching technology to leadership as well as support staff and end-users. This individual will play an instrumental role in accelerating our sales initiatives and must be a self-starter, who excels in a high-paced, evangelistic startup environment focused on Law Enforcement and the public safety space. What You ll Do Location: Jordan, travel up to 70% of time Reports to: Sr Manager, Emerging Markets Achieve mastery of all Axon technologies / products Use exceptional written and oral communication skills to lead business and technical presentations effectively Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders Set and manage expectations with customers and team members Provide 1st-level technical support throughout the pre-sales cycle for opportunities Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances Develop relationships with key partners for growth within their customer base Effectively position the technology against competitive offerings Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc. Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams Develop Statements of Work (SOW) for Professional Services necessary for binding quote Perform other duties and projects as assigned What You Bring Willingness to travel; Fluent English and Arabic, French is a plus; Assist Sales with presentations and analysis to enlarge customer portfolio; Training new employees; Document translation & verification for new products Axon brings to the market Assist Sales Executives in commercial offer documentation Educational background: Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience. Professional background: 4+ years customer facing pre-sales or consulting background required 3+ years of experience with public procurement in META Experience selling SaaS based solutions Experience in End User Compute or Cloud Computing preferred Experience in networking, storage, virtualization, or related technologies Must have intellectual curiosity, humility, accountability and positive approach; Strong Technical Writing skills to provide professional responses to customer RFPs / RFIs Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies. Basic knowledge of computer hardware, operating systems, and storage devices. Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort. Requires the ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort. Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally. Experience developing Statements of Work (SOW) or similar documents Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies. Basic knowledge of virtualization and cloud technologies Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, ComTIA Network+, WCNA, etc.. Experience with Law Enforcement technology solutions and public procurement is a plus *Please submit your Resume in English. Don t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you re excited about this role and our mission to Protect Life but your experience doesn t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience.</li><li>4+ years customer facing pre-sales or consulting background required</li><li>3+ years of experience with public procurement in META</li><li>Experience selling SaaS based solutions</li><li>Experience in End User Compute or Cloud Computing preferred</li><li>Experience in networking, storage, virtualization, or related technologies</li><li>Must have intellectual curiosity, humility, accountability and positive approach;</li><li>Strong Technical Writing skills to provide professional responses to customer RFPs / RFIs</li><li>Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies.</li><li>Basic knowledge of computer hardware, operating systems, and storage devices.</li><li>Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.</li><li>Requires the ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.</li><li>Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally.</li><li>Experience developing Statements of Work (SOW) or similar documents</li><li>Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies.</li><li>Basic knowledge of virtualization and cloud technologies</li><li>Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, ComTIA Network+, WCNA, etc..</li><li>Experience with Law Enforcement technology solutions and public procurement is a plus</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Optimiza is a regional systems integrator and digital transformation consultancy delivering consulting, business, and technology solutions across multiple industries.<br> We help organizations turn technology ambition into practical outcomes, combining advisory expertise with hands-on delivery to solve complex business challenges and support long-term transformation.<br> As a Microsoft Copilot AI Solution Engineer, you will play a central role in helping clients shape how Microsoft Copilot and AI can create measurable value across their business.<br> This role sits at the intersection of solution engineering, advisory, and client engagement, translating emerging AI capabilities into clear, relevant, and commercially meaningful opportunities for enterprise stakeholders.<br> Responsibilities Lead technical discovery sessions and workshops with enterprise clients to understand business challenges and map them to Microsoft Copilot 365 and AI solutions.<br> Design and deliver tailored, scenario-based demonstrations of Microsoft Copilot for Microsoft 365, Power Platform, and Copilot Studio.<br> Architect end-to-end AI solutions incorporating Agentic AI, autonomous agents, and AI automation pipelines for client use cases.<br> Respond to RFPs/RFIs with technically accurate, business-aligned proposals and own technical sections of bids and solution documents.<br> Collaborate with sales to qualify opportunities, develop account strategies, and accelerate deal closure.<br> Provide effort and complexity estimates for implementation scoping.<br> Conduct AI readiness assessments and use case discovery workshops across client industries.<br> Identify, prioritize, and document high-impact AI automation and Copilot use cases with measurable ROI narratives.<br> Translate complex AI capabilities into business value stories for executive and technical stakeholders.<br> Advise clients on Microsoft's AI roadmap and strategic adoption paths.<br> Design and deliver end-user adoption programs for Microsoft Copilot 365, including training, champion programs, and adoption campaigns.<br> Develop adoption metrics frameworks and track utilization and engagement post-deployment.<br> Support clients through change management challenges related to AI tool introduction.<br> Produce presales and enablement content such as solution briefs, capability decks, demo scripts, ROI calculators, use case libraries, and video walkthroughs.<br> Build and maintain reusable demo environment libraries.<br> Contribute to thought leadership through blogs, case studies, and event presentations.<br> Support marketing with technically accurate campaign and event materials.<br> Coach junior presales and sales team members on Microsoft AI and Copilot positioning.<br> Maintain alignment with Microsoft account teams and leverage partner programs, co-sell opportunities, and technical resources.<br> Annual Bonus Class A Health Insurance Training & Development Performance Bonus Experience 4–6 years of experience in presales, solution consulting, or technical sales within the Microsoft ecosystem Demonstrable experience in Copilot 365 presales or implementation — including proof-of-concept delivery and client-facing workshops Proven track record of designing and delivering AI use case consulting engagements — from discovery through business case development Experience designing or contributing to end-user adoption programs for enterprise software or AI tools Eligible to work in Jordan Technical Skills Deep proficiency across the Microsoft 365 suite and Copilot features (M365 Chat, Copilot in Teams, Outlook, Word, Excel, PowerPoint, SharePoint, Loop) Hands-on experience with Microsoft Power Platform: Power Automate, Power Apps, Copilot Studio (formerly Power Virtual Agents) Hands-on, practical experience with Agentic AI and autonomous agent frameworks (Microsoft Copilot Studio, Azure AI Foundry agents, Power Automate AI flows, or equivalent) Working knowledge of Azure AI services (Azure OpenAI, AI Search, Document Intelligence) and how they integrate with M365 environments Familiarity with Microsoft Entra ID, SharePoint governance, and data residency/compliance considerations relevant to Copilot deployments Ability to design AI automation workflows and explain agentic patterns (orchestrator-agent, multi-agent, retrieval-augmented generation) to both technical and non-technical audiences Soft Skills & Personal Attributes Excellent Arabic and English communication skills — written and verbal; ability to present confidently to senior executives and technical teams alike Strong storytelling ability: translating AI complexity into clear business value Preferred Certifications Any relevant AI literacy certifications (e.<br>g., Microsoft AI-900, Azure AI Fundamentals) Microsoft sales/presales accreditations (Copilot for Microsoft 365, Biz Apps) are a strong plus Nice to Have Understanding of Microsoft 365 licensing models (E3/E5, Copilot add-on SKUs, Frontline Worker)</span> </div>
<p><h4>Job description</h4>
<h4>Synopsis</h4>
<p>Perform, coordinate and execute sales activities for assigned dealt accounts, overview and monitor the market and the competitors to ensure established Etihad sales targets are reached contributing to Etihad’s profitability objectives achievement.</p>
<h4>Accountabilities</h4>
<ul>
<li>Establish, develop and maintain business relationships with assigned and prospective accounts to generate revenues for the organization using modern nurturing techniques.</li>
<li>Communicate and meet regularly with relevant accounts to inform about new products, services and promotions to increase sales in order to reach the expected sales target.</li>
<li>Build your status as a ‘trusted advisor’ to ensure a long-lasting fruitful business relationship with major accounts.</li>
<li>Research, gather, share and analyze competitor, market and wider industry information to define the best-selling approach to increase Etihad market share and visibility.</li>
<li>Cooperate with global sales enablement to determine the best promotion sales techniques.</li>
<li>Communicate and regularly meet with accounts to inform about new products and promotions to ensure the best and most updated value proposal is timely communicated to the market.</li>
<li>Coordinate and draft contractual agreements with accounts to ensure customer requirements are captured effectively and in compliance with existing policies.</li>
<li>Interact with various regional and HQ stakeholders.</li>
<li>Represent Etihad in client meetings or external events when required.</li>
<li>Lead and initiate the strategy in developing any new station or territories, be the primary point of contact for GSA (if any).</li>
<li>Lead country or area commercial projects as defined by the department.</li>
<li>Act as a coach or mentor for any new sales representative in the country or region, supporting the new joiner by establishing a training plan, accompanying them on initial client visits, supporting in familiarization with internal tools and processes, and being a day-to-day point of reference.</li>
<li>Define, agree and execute plan of sales activity to ensure targets are reached using all the available tools, data and insights provided by sales strategy and planning.</li>
<li>Analyze the market potential to determine the value of existing and prospective customers in terms of sales opportunities and use the sales toolkit to convert them to revenue premium.</li>
<li>Collect, review and consolidate information to support the identification of intervention areas for the regional business development to ensure sales target achievement and introduction of new products and services relevant to your customer.</li>
<li>Negotiate and manage commercial agreements with assigned accounts to ensure sales can be closed, respecting corporate guidelines and indications.</li>
<li>Complete all Etihad commercial training and act as a thought leader in your area of specialism.</li>
<li>Maintain the customer data current in Etihad’s CRM tool.</li>
</ul>
<h4>Qualifications</h4>
<h4>Education & experience</h4>
<ul>
<li>Bachelor’s degree with 4 years of relevant experience in sales.</li>
<li>Relevant commercial and analytical work experience.</li>
<li>Ability to lead a team, including coaching and mentoring.</li>
<li>Understanding of strategic topics and prioritization of projects.</li>
<li>Ability to represent the station or country, including ability to collect, sort and present information to different audiences.</li>
<li>Managing multiple stakeholders from various departments to achieve our goals.</li>
<li>This position requires a mix of sales acumen, customer service excellence, and industry knowledge to effectively represent the airline and drive revenue.</li>
</ul>
<h4>Additional information</h4>
<p>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.</p>
<h4>Recruitment fraud alert</h4>
<p>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video or telephone before any formal offer. If you are asked for money, please treat it as fraudulent.</p></p><p></p>
<p><h4>Description</h4>
<p>We are looking for a proactive social media executive responsible for managing the end-to-end planning and execution of social media content across multiple brands.</p>
<p>This role combines viral ideation, trend monitoring, content planning, and execution, ensuring content is both strategically planned and performance-driven.</p>
<p>You are responsible for keeping the content pipeline relevant, consistent, and aligned with what is trending and performing on social media.</p>
<h4>Key responsibilities</h4>
<p><strong>1. Viral ideation & trend analysis (core responsibility)</strong><br>
Stay constantly updated with trends across TikTok, Instagram Reels, and YouTube Shorts.<br>
Identify daily/weekly viral formats, hooks, and content styles.<br>
Generate and propose high-performing content ideas daily/weekly.<br>
Adapt trends to brand niches and marketing objectives.<br>
Develop multiple angles, hooks, and variations for each content idea.<br>
Analyze why content goes viral (hooks, pacing, psychology, structure).<br>
Continuously bring fresh ideas to improve reach and engagement.</p>
<p><strong>2. Content strategy & social media calendar (core responsibility)</strong><br>
Independently create and maintain weekly and monthly content calendars for assigned brands.<br>
Translate viral ideas and trends into structured posting plans.<br>
Design daily posting schedules across platforms (Instagram, TikTok, YouTube Shorts, etc.).<br>
Ensure balanced content mix (viral trends, brand content, repurposed assets, etc.).<br>
Continuously update calendars based on trends, campaigns, and performance.<br>
Ensure all planned content is organized, approved, and ready for execution.</p>
<p><strong>3. Content execution & publishing</strong><br>
Manage daily posting across all social media platforms.<br>
Upload, format, and publish content accurately and on time.<br>
Write captions, hashtags, and basic copy aligned with brand tone.<br>
Schedule content in advance to maintain consistency.<br>
Manage stories, reels, and feed posts across accounts.</p>
<p><strong>4. Cross-team coordination</strong><br>
Work closely with:<br>
<li>Videographers</li>
<li>Editors</li>
<li>Designers</li>
<li>Marketing team</li>
Provide clear creative briefs based on trends and content ideas.<br>
Ensure all content is aligned with planned viral concepts and calendar.<br>
Follow up on deliverables to maintain fast execution cycles.<br>
Ensure smooth workflow from ideation – production – publishing.</p>
<p><strong>5. Content optimization & repurposing</strong><br>
Adapt content for different platforms (format, ratio, caption style, length).<br>
Repurpose viral or high-performing content into multiple variations.<br>
Handle light edits when required (basic trimming, captions, formatting).<br>
Ensure all content is optimized for each platform’s algorithm.</p>
<p><strong>6. Social media account management</strong><br>
Manage multiple brand accounts across platforms.<br>
Ensure profiles are consistently updated (bios, highlights, branding).<br>
Maintain active, structured, and professional social media presence.<br>
Ensure content consistency across all pages.</p>
<p><strong>7. Performance tracking</strong><br>
Monitor key metrics (views, engagement, reach, retention).<br>
Identify top-performing content and break down why it worked.<br>
Suggest improvements based on performance data.<br>
Continuously refine ideation and calendar planning based on insights.</p>
<h4>Requirements</h4>
<p><strong>Must have</strong><br>
1–3 years experience in social media management or content execution.<br>
Strong understanding of TikTok, Instagram Reels, and YouTube Shorts.<br>
Strong ability to identify trends and create viral content ideas.<br>
Proven experience creating and managing content calendars.<br>
Strong organizational and time management skills.<br>
Ability to manage multiple brands simultaneously.<br>
Strong communication and coordination skills in remote setups.</p>
<p><strong>Nice to have</strong><br>
Experience working in a marketing agency.<br>
Basic video editing skills (CapCut, Premiere, etc.).<br>
Understanding of UGC and performance-driven content.<br>
Familiarity with social media scheduling and analytics tools.</p>
<h4>Ideal candidate</h4>
<p>Trend-obsessed and constantly consuming social media content.<br>
Thinks in hooks, formats, and viral structures.<br>
Highly organized and execution-focused.<br>
Strong communicator and fast decision-maker.<br>
Comfortable working remotely and independently.<br>
Balanced mindset between creativity and structure.</p>
<h4>Benefits</h4>
<p>Competitive salary.<br>
Fully remote work environment with flexibility and autonomy.<br>
Opportunity to work across multiple brands and industries (high exposure).<br>
Fast-paced environment with real ownership of content strategy and execution.<br>
Direct impact on growth through viral content and performance-driven campaigns.<br>
Access to tools, resources, and support for content planning and execution.<br>
Career growth opportunities within a scaling marketing team.<br>
Collaborative and execution-focused team culture.</p></p><p></p>
<p><h4>Description</h4>
<p>We are looking for a proactive social media executive responsible for managing the end-to-end planning and execution of social media content across multiple brands.</p>
<p>This role combines viral ideation, trend monitoring, content planning, and execution, ensuring content is both strategically planned and performance-driven.</p>
<p>You are responsible for keeping the content pipeline relevant, consistent, and aligned with what is trending and performing on social media.</p>
<h4>Key responsibilities</h4>
<p><strong>1. Viral ideation & trend analysis (core responsibility)</strong><br>
Stay constantly updated with trends across TikTok, Instagram Reels, and YouTube Shorts.<br>
Identify daily/weekly viral formats, hooks, and content styles.<br>
Generate and propose high-performing content ideas daily/weekly.<br>
Adapt trends to brand niches and marketing objectives.<br>
Develop multiple angles, hooks, and variations for each content idea.<br>
Analyze why content goes viral (hooks, pacing, psychology, structure).<br>
Continuously bring fresh ideas to improve reach and engagement.</p>
<p><strong>2. Content strategy & social media calendar (core responsibility)</strong><br>
Independently create and maintain weekly and monthly content calendars for assigned brands.<br>
Translate viral ideas and trends into structured posting plans.<br>
Design daily posting schedules across platforms (Instagram, TikTok, YouTube Shorts, etc.).<br>
Ensure balanced content mix (viral trends, brand content, repurposed assets, etc.).<br>
Continuously update calendars based on trends, campaigns, and performance.<br>
Ensure all planned content is organized, approved, and ready for execution.</p>
<p><strong>3. Content execution & publishing</strong><br>
Manage daily posting across all social media platforms.<br>
Upload, format, and publish content accurately and on time.<br>
Write captions, hashtags, and basic copy aligned with brand tone.<br>
Schedule content in advance to maintain consistency.<br>
Manage stories, reels, and feed posts across accounts.</p>
<p><strong>4. Cross-team coordination</strong><br>
Work closely with:<br>
<li>Videographers</li>
<li>Editors</li>
<li>Designers</li>
<li>Marketing team</li>
Provide clear creative briefs based on trends and content ideas.<br>
Ensure all content is aligned with planned viral concepts and calendar.<br>
Follow up on deliverables to maintain fast execution cycles.<br>
Ensure smooth workflow from ideation – production – publishing.</p>
<p><strong>5. Content optimization & repurposing</strong><br>
Adapt content for different platforms (format, ratio, caption style, length).<br>
Repurpose viral or high-performing content into multiple variations.<br>
Handle light edits when required (basic trimming, captions, formatting).<br>
Ensure all content is optimized for each platform’s algorithm.</p>
<p><strong>6. Social media account management</strong><br>
Manage multiple brand accounts across platforms.<br>
Ensure profiles are consistently updated (bios, highlights, branding).<br>
Maintain active, structured, and professional social media presence.<br>
Ensure content consistency across all pages.</p>
<p><strong>7. Performance tracking</strong><br>
Monitor key metrics (views, engagement, reach, retention).<br>
Identify top-performing content and break down why it worked.<br>
Suggest improvements based on performance data.<br>
Continuously refine ideation and calendar planning based on insights.</p>
<h4>Requirements</h4>
<p><strong>Must have</strong><br>
1–3 years experience in social media management or content execution.<br>
Strong understanding of TikTok, Instagram Reels, and YouTube Shorts.<br>
Strong ability to identify trends and create viral content ideas.<br>
Proven experience creating and managing content calendars.<br>
Strong organizational and time management skills.<br>
Ability to manage multiple brands simultaneously.<br>
Strong communication and coordination skills in remote setups.</p>
<p><strong>Nice to have</strong><br>
Experience working in a marketing agency.<br>
Basic video editing skills (CapCut, Premiere, etc.).<br>
Understanding of UGC and performance-driven content.<br>
Familiarity with social media scheduling and analytics tools.</p>
<h4>Ideal candidate</h4>
<p>Trend-obsessed and constantly consuming social media content.<br>
Thinks in hooks, formats, and viral structures.<br>
Highly organized and execution-focused.<br>
Strong communicator and fast decision-maker.<br>
Comfortable working remotely and independently.<br>
Balanced mindset between creativity and structure.</p>
<h4>Benefits</h4>
<p>Competitive salary.<br>
Fully remote work environment with flexibility and autonomy.<br>
Opportunity to work across multiple brands and industries (high exposure).<br>
Fast-paced environment with real ownership of content strategy and execution.<br>
Direct impact on growth through viral content and performance-driven campaigns.<br>
Access to tools, resources, and support for content planning and execution.<br>
Career growth opportunities within a scaling marketing team.<br>
Collaborative and execution-focused team culture.</p></p><p></p>
<p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 25,000 staff and complementary personnel working across five areas of operation, is looking for highly committed personnel wishing to make a change. The incumbent contributes to development and implementation of engagement strategy for digital fundraising at global level, to support the growth of individual giving and to secure stable income and further expansion of individual donor base for UNRWA. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The incumbent reports to the Donor Engagement Officer.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Contributes to the development and implementation of Individual Giving content strategy through compelling storytelling, fundraising campaigns, emergency appeals, and other donor-facing products.</li><li>Supports the planning and coordination of fundraising content across digital channels, including email marketing, paid media, social media, video and website content, ensuring content is informed by performance data and audience insights.</li><li>Provides substantive input to the development and implementations of fundraising campaigns for new donor acquisition, retention and reactivation, tailoring content to different audiences and stages of the donor journey.</li><li>Creates high-quality, audience-centric fundraising content, including writing and editing donor appeals, stories and campaign copy, and creating visual communications such as digital advertisements, social media content, banners and other campaign assets.</li><li>Collaborates with the Digital Analyst to translate campaign performance and audience insights into content improvements.</li><li>Provides substantive input and support to the timely and accurate reporting on digital fundraising-related activities; prepares talking points and presentations for the Division related to digital and individual giving engagement.</li><li>Supervises and coordinates the work of the Content team, provides day-to-day guidance, quality assurance and performance feedback to ensure the delivery of high-quality fundraising communications.</li><li>Coordinates with the creative agency, internal content teams, and field staff in the development and delivery of fundraising content; prepares creative briefs, provides content-related guidance and reviews deliverables, and maintains effective working relationships with relevant stakeholders.</li><li>Monitors emerging fundraising, digital marketing and content trends and recommends innovative approaches to improve performance.</li></ul><p><b><br></b></p><p><b>Competencies</b></p><p>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</p><ul><li>Planning and Organizing</li><li>Applying Technical Expertise</li><li>Creating and Innovating</li><li>Persuading and Influencing</li><li>Relating and Networking</li><li>Solid understanding of web metrics digital analytics.</li><li>Exceptional English writing and editing skills.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education</p><p>Advanced university degree (Master or equivalent) from an accredited educational institution in communication, marketing, business administration, social sciences, or a related discipline. A first-level university degree in the specified fields of study, in combination with two additional years of relevant work experience, may be accepted in lieu of the advanced university degree.</p><p>Job - Specific Qualification</p><p>Not available.</p><p>Work Experience</p><p>Advanced university degree (Master or equivalent) from an accredited educational institution in communication, marketing, business administration, social sciences, or a related discipline is required. A first-level university degree in the specified fields of study, in combination with two additional years of relevant work experience, may be accepted in lieu of the advanced university degree.</p><p>At least two years of relevant work experience in digital fundraising or content creation, with a specific focus on digital acquisition campaigns is required. Unless already serving as an international staff member in the UN Common System, at least two continuous years of relevant international experience should be outside UNRWA, and outside the country(s) of citizenship is required. Good working knowledge of Arabic is desirable. Knowledge of the UN system is desirable. Knowledge of Islamic Giving is desirable</p><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non- UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A</p>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program </span><span > </span></p>
<p ><span >The </span><span >Communications Senior Officer</span><span > will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >The Communications Senior Officer will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p>
<p > </p>
<p ><span >Essential Responsibilities</span></p>
<p ><span >In coordination with the Director of Communications (DOC):</span></p>
<p > </p>
<p ><em >● Strategic: </em></p>
<p ><span >○ Have a key role in the implementation of Iqlaa’s communications strategies and plans in accordance with USG rules and regulations, and as per the accounts (partners/ sub-grantees/ contractors) assigned to them by DOC </span></p>
<p ><span >○ Establish deep understanding of program progress and activities and identify potential stories or news for publishing</span></p>
<p ><span >○ Refine and maintain Iqlaa’s desired identity throughout all channels of communication</span></p>
<p ><span >○ Conduct regular stakeholder/ audience analysis</span></p>
<p > </p>
<p ><em >● Content Development & Dissemination: </em></p>
<p ><span >○ Timely development of high-quality engaging and effective communication and media materials for internal and external dissemination, including video production, speeches, talking points, advocacy agendas, press releases, success stories, social media posts, fact sheets, and reports, etc (content submitted to DOC needs to be in its final stage requiring minimal to no feedback)</span></p>
<p ><span >○ Apply a collective-impact approach in capturing stories and drafting reports</span></p>
<p ><span >○ Disseminate and publish internal and external communications content online and offline</span></p>
<p ><span >○ Coordinate with relevant partners, sub-grantees, contractors and beneficiaries to produce professional photographs and videos and maintain a database of impactful project audiovisual materials</span></p>
<p > </p>
<p ><em >● Social Media, Media Monitoring & Media Reach:</em></p>
<p ><span >○ Create and manage social media calendars including planning, content creation, publishing, monitoring, and reporting on performance results</span></p>
<p ><span >○ Manage social media boosting and advertising within allocated budgets</span></p>
<p ><span >○ Monitor social media trends and identify new tools and innovate practices to maintain effectiveness and relevance of the applied social media approach through the Iqlaa and Mercy Corps’ social media platforms</span></p>
<p ><span >○ Track, analyze, evaluate, and adapt social media campaigns and exposure to reach desired outcomes</span></p>
<p ><span >○ Conduct media monitoring of local news outlets to capture important news and facts relevant to, or which may impact, the program or partners</span></p>
<p ><span >○ Support media efforts, including reaching out to media representatives and coordinating media attendance and coverage at events, etc</span></p>
<p ><span >○ Explore opportunities to feature Iqlaa’s activities and beneficiaries through TV, radio and magazines articles and interview</span></p>
<p > </p>
<p ><em >● Events:</em></p>
<p ><span >○ Lead on the organization and execution of events assigned by DOC and develop related communications materials and coverage. Have appropriate planning in place in good time ahead of every upcoming activity/event.</span></p>
<p > </p>
<p ><em >● Accounts Management and Review:</em></p>
<p ><span >○ Manage accounts assigned by DOC (partners/ sub-grantees/ sub-contractors) in terms of finalizing their communications plans, applying regular updates, and closely following up on their implementation, making sure the set activities are prepared for in good time in advance, allowing for sufficient time for review and seeking approvals</span></p>
<p ><span >○ Review accounts’ relevant content in terms of marking, messaging, and quality, and following up on the approvals process at Iqlaa</span></p>
<p ><span >○ Ensure program compliance with USG communications, branding and marking requirements throughout partners/ sub-grantees/ sub-contractors and Iqlaa team’s work and material</span></p>
<p > </p>
<p ><em >● Reporting: </em></p>
<p ><span >○ Contribute to the donor reports development process including collecting information, and drafting and editing high-quality content in a timely manner</span></p>
<p ><span >○ Preparing the communications section in the quarterly and annual donor reports </span></p>
<p > </p>
<p ><em >● Collaboration:</em></p>
<p ><span >○ Ensure collaboration and coordination within the communications team and with other functions and components of Iqlaa and Mercy Corps</span></p>
<p ><span >○ Collaborate with technical and administrative staff to finalize communications materials </span></p>
<p ><span >○ Support communications-related work as required</span></p>
<p ><span >○ Provide communication-related administrative support </span></p>
<p ><span >○ Implement creative, consistent, and effective outreach activities, in collaboration with the outreach team, leveraging tools like public awareness campaigns, printed advertising, radio, website, social media and other forms of electronic communications, in addition to events and information learning platforms</span></p>
<p > </p>
<p ><em >● Other: </em></p>
<p ><span >○ Assist in drafting requests for quotations/proposals and terms of reference for communication activities </span></p>
<p ><span >○ Initiate procurement requests as relevant to assigned work, and following up on their completion</span></p>
<p ><span >○ Update and manage contacts databases and media contacts lists </span></p>
<p ><span >○ Maintain up to date archiving of all relevant communications material on the dedicated online drives</span></p>
<p ><span >● Other duties as assigned by direct supervisor and/or senior leadership</span></p>
<p ><span >● Flexibility to work across different sites in Jordan on day missions</span></p>
<p > </p>
<p ><em >SAFEGUARDING RESPONSIBILITIES </em></p>
<p ><span >● Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</span></p>
<p ><span >● Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p>
<p ><span >● Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > Communications Specialist or Director of Communications </span></p>
<p ><span >Works Directly With:</span><span > Director of Communications, Communications Team Members, Deputy Chief (s) of Party, Technical Leads and other relevant staff, partners</span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >● BSc/BA in Marketing, Communications, Business, or a related field is desired</span></p>
<p ><span >● 4 to 6 years of proven experience in communications and social media, preferably with experience working in USG-funded projects</span></p>
<p ><span >● Native Arabic speaker</span></p>
<p ><span >● Outstanding communication abilities and writing skills with proven capacity to produce high-quality briefs, press releases, reports, and other communication pieces in English and Arabic for internal and external stakeholders </span></p>
<p ><span >● Solid editing and translating skills in English and Arabic</span></p>
<p ><span >● Experience with management of online and social media communication</span></p>
<p ><span >● Demonstrated expertise in dissemination of information through print, web, and email</span></p>
<p ><span >● Daily monitoring of the media and identification of news and content relevant to Iqlaa</span></p>
<p ><span >● Events coordination experience</span></p>
<p ><span >● Research skills</span></p>
<p ><span >● Excellent computer skills including proficiency with Microsoft Office </span></p>
<p ><span >● Photo editing skills using Photoshop, Adobe </span></p>
<p ><span >● Skills using Adobe Illustrator, Adobe Premier, InDesign, and content management systems is a plus </span></p>
<p ><span >● Video editing is a plus</span></p>
<p > </p>
<p ><span >Success Factors</span><span > </span></p>
<p ><span >The Communications Senior Officer will have a deep commitment to humanitarian principles and values as well as to the overall objectives and approach of the Iqlaa program. They will be curious and have a</span></p>
<p ><span >willingness to learn new skills and methodologies while bringing a solid foundation in communication and marketing at donor-funded programs ideally in Jordan or the region. They will be well-organized and strong communicators with excellent writing and editorial skills in English and Arabic. </span></p>
<p > </p>
<p ><span >They will have the ability to work under pressure, independently and with limited supervision and will be highly organized with creative problem-solving skills. They will have high attention to details, excellent digital marketing experience, and demonstrate proactivity, administration, collaboration, teamwork, excellent communication and interpersonal skills. They will have strong planning and time management skills, including the ability to juggle multiple tasks and respond rapidly to new events and competing priorities. </span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan and it requires up to 40% in-country travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون والأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Work Location<br>Jordan Field Office Department: Public Information Office (PIO), Front Office Supervisor: Public Information Officer / PIO Focal Point Travel: Travel within the Jordan Field Office area of operations, as required<br> Expected duration<br>6 Months - Extendable<br> Duties and Responsibilities<br>1. Content Creation and Social Media Support: ● Support the editing and scheduling of content for UNRWA Jordan's social media platforms (Facebook, X/Twitter). ● Assist in designing simple visuals, graphics, and posters using Canva or similar tools. ● Support basic photo and video editing for use across digital platforms. 2. Field and Event Support: ● Support the coverage of photographs and short videos during UNRWA activities, events, and field visits, as needed. 3. Research and Drafting Support ● Support research and background information gathering for stories, articles, and communication materials. ● Assist in drafting short-form content, captions, and internal updates under the guidance of PIO staff. 4. General and Administrative Support ● Support the organisation and maintenance of digital content files and media assets. ● Provide general administrative support to the PIO team, including scheduling, filing, and coordination tasks. ● Perform other duties as assigned by the Public Information Office team.<br> Qualifications/special skills<br>- Enrolled in or recently graduated (within the past 2 years) from a university degree programme in Communications, Media, Journalism, International Relations, Public Relations, Marketing, or related field. - No prior professional experience required; prior coursework, volunteer experience, or internships in communications, social media, or content creation is an asset. - Basic familiarity with social media platforms and content creation tools (e.g., Canva) is preferable. Interest in humanitarian, development, or UN-related work is desirable.<br> Languages<br>● Good written and spoken command of English is required. ● Working knowledge of Arabic is desirable.<br> Additional Information<br>Background: UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to aid and protection to a population of 5.7 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is funded almost entirely by voluntary contributions. The Jordan Field Office (JFO) operates within a dynamic environment, hosting over 2.4 million registered Palestine refugees and providing humanitarian and development services to more than 500,000 Palestine Refugees across 10 official camps in the Kingdom. The Public Information Office (PIO) plays a central role in ensuring transparent, proactive, and targeted communication with the refugee community, international donors, local media, and staff. Under the overall guidance of the PIO team, the intern will provide broad-based support across the full range of the office's day-to-day communications work — from content creation and social media support to event coverage, research, and administrative assistance — gaining hands-on exposure to public information and communications work within a humanitarian and UN context. General information: UNRWA personnel, including interns, are expected to uphold the highest standards of integrity, neutrality and impartiality always. This includes respect for, and commitment to, human rights, diversity, non-violent means of dealing with all kinds of conflict and non-violence against children. Only people who fully and unconditionally commit to these values should consider applying for UNRWA positions. UNRWA is a non-smoking work environment. Competencies: UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default. ● Respect for Diversity and adaptability ● Willingness to learn and take initiative in a fast-paced, dynamic environment ● Ability to establish and maintain effective working relations with colleagues in a team environment ● Strong organizational skills and attention to detail ● Good computer skills (including Word, Excel, PowerPoint and Outlook) APPLICATION PROCESS The motivation letter must include: •Explain your interest in UNRWA and why you are the best candidate for this specific internship. • Due to the high volume of applications received, ONLY shortlisted candidates will be contacted for further selection process<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>Our Social Media Executive is responsible for managing and growing Four Seasons Hotel Amman's social media presence by creating engaging content, maintaining brand consistency and monitoring performance. You will work closely with the Public Relations & Marketing team to showcase the hotel's exceptional experiences while strengthening our online community and brand awareness.</p>
<h4>What you will do:</h4>
<li>Manage the hotel's day-to-day presence across all social media platforms in line with Four Seasons Brand Guidelines and visual identity.</li>
<li>Plan, create, schedule, and publish engaging social media content that reflects the hotel's luxury positioning and storytelling.</li>
<li>Capture and coordinate photography, videography, and behind-the-scenes content to support campaigns and daily content needs.</li>
<li>Monitor social media channels, respond to comments and messages when appropriate, and escalate guest concerns to the relevant teams.</li>
<li>Track, analyze, and report on social media performance, providing insights and recommendations to optimize engagement and reach.</li>
<li>Collaborate closely with internal departments to highlight hotel experiences, seasonal promotions, events, dining concepts, and special initiatives.</li>
<li>Coordinate with external creative partners and agencies, when applicable, to maximize campaign effectiveness and exposure.</li>
<li>Ensure all content aligns with Four Seasons brand standards, tone of voice, and luxury hospitality positioning.</li>
<li>Act as a brand ambassador both online and offline, representing Four Seasons professionally across all interactions.</li>
<li>Manage and engage with the hotel's social media communities by responding promptly and professionally to comments and direct messages across all Instagram channels, including the Hotel and Restaurant accounts, ensuring daily monitoring and exceptional guest engagement.</li>
<li>Support the management and growth of the hotel's LinkedIn presence by collaborating with the People & Culture team and contributing to employer branding and recruitment-related content initiatives.</li>
<li>Create and manage bilingual social media content, with a primary focus on English while ensuring timely and culturally relevant Arabic content for seasonal campaigns, promotions, and guest communications. Respond to guest inquiries and messages in both English and Arabic with professionalism and accuracy.</li>
<li>Coordinate and manage the hotel's external content creation agency, including planning and organizing photo and video shoots, developing creative concepts and mood boards, overseeing production on-site, and ensuring all content aligns with Four Seasons brand standards, marketing objectives, and visual identity before publication.</li>
<h4>What you bring:</h4>
<li>A degree in Marketing, Communications, Digital Media, or a related field.</li>
<li>Previous experience managing social media platforms, preferably within hospitality, luxury, lifestyle, or a related industry.</li>
<li>Strong understanding of major social media platforms, content trends, and digital marketing best practices.</li>
<li>Excellent copywriting and communication skills with strong attention to detail.</li>
<li>Experience using social media scheduling, analytics, and reporting tools.</li>
<li>Creative mindset with the ability to generate fresh ideas while maintaining brand consistency.</li>
<li>Strong organizational skills with the ability to manage multiple projects and meet deadlines in a fast-paced environment.</li>
<li>Passion for luxury hospitality, storytelling, and creating memorable digital experiences.</li>
<h4>What we offer:</h4>
<li>Competitive salary and benefits package.</li>
<li>Opportunities for professional development and career growth.</li>
<li>A supportive and collaborative work environment.</li>
<li>Training programs designed to enhance your leadership and hospitality expertise.</li>
<li>Employee wellness and recognition programs.</li>
<li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li>
<h4>Schedule & hours:</h4>
<p>Full-time job.</p>
<p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>Job Title:</p><br><br>Technical Representative, IT Operations (TCF) Unpaid Internship<br><p>Job Description</p><br><br>We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br>The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<br>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.<br>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<br>Join us and be part of this journey towards greater opportunities and brighter futures.<p><span><b>IT Support Intern — Unpaid Internship</b></span></p><br><br><p><span>As an IT Support Intern, you will gain hands-on exposure to deskside support, end-user computing, IT service management, and infrastructure troubleshooting in a professional technology environment. This internship is designed as a learning opportunity where you will work under supervision, build foundational technical skills, and support IT teams with day-to-day operational activities.</span></p><br><br><span><b>Responsibilities</b></span><ul><li><span>Learn and apply service management fundamentals, including Incident Management, Problem Management, root cause analysis, and ticket analysis for deskside support equipment.</span></li><li><span>Assist with troubleshooting local servers, network devices, and voice infrastructure under the guidance of Network and Server teams.</span></li><li><span>Support basic troubleshooting activities using tools and commands such as Ping, Tracert, IPConfig, network commands, DNS validation, and Active Directory Group Policy test outputs.</span></li><li><span>Gain exposure to hub room and data center structured cabling standards and support basic coordination activities as directed.</span></li><li><span>Support end-user computing devices including desktops, laptops, hard phones, Wi-Fi devices, printers, scanners, biometric devices, and video conferencing equipment.</span></li><li><span>Assist with hardware support tasks such as basic diagnostics, device checks, and supervised replacement or configuration activities for approved equipment.</span></li><li><span>Learn software troubleshooting for Windows 10, Microsoft Office, Outlook, Skype for Business, OneDrive, softphones, antivirus tools, VPN, Wi-Fi configuration, encryption tools, imaging, and firmware updates for deskside devices.</span></li><li><span>Support IT teams in documenting issues, observations, and recommended inputs to help evaluate process exceptions.</span></li><li><span>Assist with coordination and communication during high-impact or severity incidents, while ensuring real-time updates are shared through appropriate escalation channels.</span></li><li><span>Support onboarding activities for new accounts, ramp-up and ramp-down activities, and account movement coordination under supervision.</span></li><li><span>Assist with business continuity planning testing and failover readiness by supporting floor checkouts and validation activities.</span></li><li><span>Learn site compliance and security practices, including audit readiness related to standards such as COPC and ISO 27001.</span></li><li><span>Support IT ticket resolution activities within an ITIL-based framework while learning ticket documentation, prioritization, and closure processes.</span></li><li><span>Assist with preparing change request documentation and supporting artifacts as defined by the process.</span></li><li><span>Support validation activities such as BitLocker desktop checks, user OU policy validation, and computer OU policy validation.</span></li><li><span>Assist with encryption software installation and validation on desktops and laptops to support compliance requirements.</span></li><li><span>Contribute to positive IT service experiences by responding professionally, communicating clearly, and supporting operational teams.</span></li><li><span>Be open to learning in a 24/7 IT support environment, including rotational shift exposure where legally permitted and aligned to internship requirements.</span></li><li><span>Complete all assigned, mandatory training within the timeframe provided.</span></li><li><span>Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</span></li></ul><span><b>Qualifications</b></span><ul><li><span>Currently pursuing or recently completed a Bachelor’s degree, diploma, or equivalent program in Computer Science, Information Technology, or a related field.</span></li><li><span>0–6 months of exposure to desktop/laptop hardware and software support in a Windows-based PC/LAN environment, or equivalent academic/project experience.</span></li><li><span>Foundational knowledge of desktops, laptops, Windows operating systems, basic networking, and common enterprise applications.</span></li><li><span>Exposure to tools or concepts such as Citrix client, Microsoft Office, Outlook, VPN, antivirus, imaging, and printer/scanner troubleshooting is helpful.</span></li><li><span>Interest in IT service management, Incident Management, Problem Management, and customer-focused technical support.</span></li><li><span>Strong willingness to learn, ask questions, document findings, and follow defined processes.</span></li><li><span>Good communication, teamwork, attention to detail, and problem-solving skills.</span></li><li><span>Ability to work under supervision and follow security, compliance, and confidentiality requirements.</span></li><li><span>MCSE or similar certification is preferred but not required.</span></li></ul><br><p>Location:</p><br><br>JOR Amman - 1 Rafiq Al Hariri Ave, Edgo Building, Abdali Boulevard, Amman, Jordan <br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Part time<br> </div>
<p>Our Mission is to Simplify Life. We are looking to Simplify and automate complex decision-making for customer centric industries, like Utilities, Financial Services, Logistics, and commerce, that drive the world's economies and you have the chance to join the revolution. We are trying to solve huge challenges in today's enterprise that are directly impacting the employee and customer experience. What can we promise you: You’ll join a global family of awesome, passionate people that are working together to build a sustainable, scalable ecosystem committed to using logic to create a better experience. We want you to help us become better. You will be empowered to drive change and innovate. That we will invest in you. We will give you the opportunity to master your domain and drive excellence. Aventra’s IT support team is responsible for building and maintaining a modern, scalable, highly available infrastructure to support our mission critical services all over the world. We are looking for a skilled senior system administrator who has strong practical troubleshooting skills, advanced overall systems knowledge, public clouds, and provisioning tools. Main Job Responsibilities:</p><ul><li>System administration duties.</li><li>AWS and Azure Cloud Compute and Storage Administration.</li><li>Google Suite (Workspace) Administration experience.</li><li>Slack Administration experience.</li><li>Data analysis, scripting, and automation to improve operations.</li><li>Enterprise Applications Administration and Monitoring.</li><li>Active Directory and Identity Management Administration (on premise, Azure Active Directory, and Okta).</li><li>Kaspersky endpoint protection Administration experience (Cloud).</li><li>Monitor system, server, cloud, and network alerts; resolve issues.</li><li>Manage backups and restores on premise and in the Azure Cloud.</li><li>Monitor and test data replication / synchronization and disaster recovery systems.</li><li>Manage asset tracking for responsible offices.</li><li>Ensure that rights management and security comply with company policy.</li><li>Work closely with other regional IT support teams to maintain company infrastructure.</li><li>Participate in project initiatives.</li><li>Work closely with the Cybersecurity team on cloud, infrastructure, application, security, and compliance projects.</li><li>Work in the role of Subject Matter Expert (SME) for certain areas of responsibility.</li><li>Provide second level desktop support at times for desktops and laptops; includes contact with user community and requires great customer service skills.</li><li>Be on call for After-Hours Emergency Support coverage approximately four weeks a year</li><li>Plan for reliability by designing systems to work across our multi-region and multi-cloud environments.</li><li>Work in close collaboration with multi-functional teams</li><li>Technical writing / Documentation.</li><li>IT Vendor Management.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Requirements Needed Competencies:</h2><ul><li>Fluent in both oral and written English</li><li>Time Management skills</li><li>Capable of succeeding in a very dynamic and fast-paced environment</li><li>Able to work individually as well as being a cooperative team player.</li><li>Knowledge of programming languages</li><li>Strong problem-solving skills</li><li>Good attention to detail</li><li>Excellent organizational and time management skills, and the ability to work on multiple projects at the same time.</li><li>Solid communication and consulting skills across audio, video, and written forms</li><li>Strong understanding of TCP/IP based computer networking (both local and wide area networking)</li><li>Strong analytical skills and ability to effectively prioritize and coordinate multiple deliverables simultaneously.</li><li>Strong ability to work effectively in a team and to communicate verbally and in writing with both external and internal customers.</li><li>Eagerness to learn in diverse areas.</li><li>Ability to work independently to produce desired results.</li><li>Microsoft Office application experience (i.e., MS Word, MS Excel, MS PowerPoint, Teams)</li><li>Strong knowledge of Windows operating systems, equipment, technology, and other performance-monitoring tools</li><li>Strong knowledge of Azure and/or AWS offerings, equipment, technology, and other performance-monitoring tools.</li></ul><h2>Education:</h2><ul><li>Degree in Computer Science or related field (Master / Bachelor level)</li></ul><h2>Experience:</h2><ul><li>5+ years of IT work experience</li><li>5+ years of Windows Server environment administration</li><li>5+ years of Windows 11/10 desktop administration</li><li>2+ years working with Windows Server Active Directory</li><li>2+ years working with Azure Active Directory</li><li>2+ years working with Azure Portal for configuration and administration of Azure virtual machines, networking.</li><li>1+ years working with Azure Sentinel</li><li>1+ years working with Azure Monitor</li><li>Strong experience with endpoint computing including PCs, Citrix XenApp, and VDI</li><li>PowerShell Scripting</li><li>A solid understanding and experience working with major compliance standards such as HIPAA or SOC2 is preferred.</li><li>Infrastructure-As-A-Code experience would be highly desirable.</li></ul><h2>Knowledge, Skills and Abilities:</h2><ul><li>Strong experience in implementing, monitoring, and maintaining Microsoft Azure solutions, including major services related to Compute, Storage, Network and Security</li><li>Strong knowledge of Backup, Restore, Recovery and high availability strategies for Microsoft Azure environments.</li><li>Strong knowledge of IaaS and PaaS services</li><li>Windows Server and SQL database creation, configuration, upgrade, migration, and patching</li><li>Experience in troubleshooting and resolving Azure environment performance issues, connectivity issues, security issues, etc.</li><li>Ability to identify and troubleshoot Azure server and SQL database related CPU, memory, I/O, disk space and other resources.</li><li>Strong understanding and background of working with a complex Active Directory, Azure AD, LDAP, and the requirement of strictly following standards, procedures, and processes.</li><li>Advanced knowledge of DNS, DHCP, Kerberos and Windows Authentication</li><li>Knowledge of network protocols such as: DNS, SMTP, SNMP, SSH, SFTP</li><li>A good understanding of wireless technologies (Ruckus preferred but not mandatory)</li><li>Knowledge of Network and TCP/IP routing/subnetting.</li><li>Knowledge of network equipment/IOS: routing, switching, and firewalls a plus</li><li>Knowledge of Windows operating systems.</li><li>Working knowledge of VPN connectivity and client trouble shooting.</li><li>Excellent PowerShell skills</li><li>Experience with Azure AD, Active Directory including managing/maintaining GPOs</li></ul><h2>Preferences:</h2><ul><li>Microsoft Certified Solutions Expert (MCSE)</li><li>Red Hat: RHCSA and RHCE</li><li>Linux Professional Institute (LPI): LPIC System Administrator</li><li>CompTIA Server+</li><li>VMware Certified Professional – Data Centre Virtualization (VCP-DCV)</li></ul><h2>Travel:</h2><ul><li>Depending on project needs</li></ul><h2>Work Schedule:</h2><ul><li>Avertra's local office schedule.</li></ul>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are looking for a detail-oriented CMS associate with 3–5 years of experience in web content management and digital publishing, with hands-on experience using Adobe Experience Manager (AEM) or similar enterprise CMS platforms. This role focuses on content authoring, page management, digital asset handling, and supporting content operations across enterprise websites and multilingual digital platforms.</p>
<p>The ideal candidate will be responsible for creating and maintaining content in AEM, ensuring compliance with brand, accessibility, and SEO standards, and collaborating closely with content, design, development, QA, and marketing teams in a structured Agile environment.</p>
<h4>Role responsibilities</h4>
<p><strong>Page authoring & content management</strong><br>
Create, edit, update, and publish web pages in AEM Sites using existing components, editable templates, content fragments, and experience fragments. Maintain accurate and consistent page layouts aligned with approved designs and content standards. Ensure all content is published correctly across desktop, tablet, and mobile devices.</p>
<p><strong>Content uploads & formatting</strong><br>
Upload and format text, images, videos, banners, and multimedia content following established editorial and brand guidelines. Ensure content formatting consistency, readability, and visual quality across pages and templates.</p>
<p><strong>Digital asset management (DAM)</strong><br>
Manage digital assets within AEM Assets (DAM). Upload assets, apply metadata and tags, organize folders, and maintain proper asset governance and structure. Ensure assets are optimized and appropriately referenced across pages and components.</p>
<p><strong>Multi-site & multilingual support</strong><br>
Support content rollouts across multiple sites, markets, and languages using AEM Multi Site Manager (MSM). Assist with:<br>
<li>Live copies</li>
<li>Language copies</li>
<li>Content inheritance</li>
<li>Localization workflows</li>
Support right-to-left (RTL) content validation where applicable.</p>
<p><strong>Brand, editorial & governance compliance</strong><br>
Ensure all published content follows:<br>
<li>Brand guidelines</li>
<li>Editorial standards</li>
<li>Tone of voice</li>
<li>Terminology consistency</li>
<li>Authoring governance processes</li>
Follow defined authoring checklists and publishing procedures.</p>
<p><strong>SEO & accessibility support</strong><br>
Apply SEO best practices including:<br>
<li>Metadata</li>
<li>Alt text</li>
<li>Page titles</li>
<li>Structured URLs</li>
<li>Internal linking</li>
Ensure basic accessibility compliance using:<br>
<li>Proper heading hierarchy</li>
<li>Accessible link labeling</li>
<li>Image accessibility practices</li>
<li>WCAG guidelines</li></p>
<p><strong>Pre-publish QA & validation</strong><br>
Review pages before publishing to ensure:<br>
<li>Correct formatting</li>
<li>Functional links</li>
<li>Responsive rendering</li>
<li>Content accuracy</li>
<li>Component consistency</li>
Coordinate with QA teams when required for validation and approvals.</p>
<p><strong>Issue tracking & resolution</strong><br>
Identify and report authoring, publishing, component, or rendering issues. Log and track tickets using JIRA, ServiceNow, or similar workflow tools. Work closely with developers and senior CMS team members to resolve issues efficiently.</p>
<p><strong>Content maintenance</strong><br>
Maintain and update existing website content. Remove outdated content, implement scheduled updates, and ensure content freshness across digital properties.</p>
<p><strong>Collaboration</strong><br>
Work closely with CMS managers, content authors, designers, developers, QA teams, and marketing stakeholders. Support delivery timelines and contribute to smooth publishing operations across projects.</p>
<p><strong>Continuous learning</strong><br>
Expand knowledge of AEM features, workflows, and enterprise CMS best practices. Participate in training sessions and gradually take ownership of more advanced authoring and operational tasks.</p>
<h4>Requirements</h4>
<p>3–5 years of experience in web content authoring, CMS operations, or digital publishing. Hands-on experience with Adobe Experience Manager (AEM) or comparable enterprise CMS platforms such as:</p>
<li>Sitecore</li>
<li>Optimizely</li>
<li>WordPress</li>
<li>Contentful</li>
<p>Experience working in Agile or workflow-driven environments with cross-functional teams. Comfortable working with structured processes, governance models, and publishing standards.</p>
<h4>Core technical requirements</h4>
<p><strong>AEM / CMS authoring</strong><br>
Hands-on experience with:<br>
<li>AEM Sites authoring</li>
<li>Page creation</li>
<li>Editable templates</li>
<li>Content fragments</li>
<li>Experience fragments</li>
Experience using AEM Assets (DAM) for:<br>
<li>Asset uploads</li>
<li>Metadata tagging</li>
<li>Folder organization</li>
Basic understanding of:<br>
<li>Multi Site Manager (MSM)</li>
<li>Live copies</li>
<li>Language copies</li>
<li>Publishing and replication workflows</li></p>
<p><strong>Technical foundation</strong><br>
Basic working knowledge of:<br>
<li>HTML</li>
<li>CSS</li>
Ability to troubleshoot minor formatting and content display issues. Understanding of:<br>
<li>SEO fundamentals</li>
<li>Metadata optimization</li>
<li>URL structure</li>
<li>Accessibility basics (WCAG)</li>
<li>Familiarity with image and video optimization for web publishing</li></p>
<p><strong>Tools & collaboration</strong><br>
Experience using:<br>
<li>JIRA</li>
<li>ServiceNow</li>
<li>Confluence</li>
<li>SharePoint</li>
<li>Similar collaboration and ticketing tools</li>
Strong written and verbal communication skills. Ability to follow authoring standards, documentation, and publishing workflows accurately.</p>
<h4>Nice to have</h4>
<p>Exposure to AEM as a Cloud Service. Familiarity with:<br>
<li>Adobe Analytics</li>
<li>Google Analytics</li>
<li>Adobe Target</li>
<li>Tealium</li>
Experience with image editing or optimization tools. Background in:<br>
<li>Digital marketing</li>
<li>Communications</li>
<li>UX/UI</li>
<li>Web design</li>
Experience supporting Arabic or RTL websites.</p>
<h4>Soft skills</h4>
<li>Strong attention to detail and content accuracy</li>
<li>Good communication and collaboration skills</li>
<li>Ability to follow processes and work independently when needed</li>
<li>Strong organizational and time management abilities</li>
<li>Willingness to learn and grow within enterprise CMS operations</li>
<h4>Education</h4>
<p>Bachelor’s degree in Communications, Marketing, Information Technology, Computer Science, or a related field — or equivalent practical experience.</p></p><p></p>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are looking for a detail-oriented CMS associate with 3–5 years of experience in web content management and digital publishing, with hands-on experience using Adobe Experience Manager (AEM) or similar enterprise CMS platforms. This role focuses on content authoring, page management, digital asset handling, and supporting content operations across enterprise websites and multilingual digital platforms.</p>
<p>The ideal candidate will be responsible for creating and maintaining content in AEM, ensuring compliance with brand, accessibility, and SEO standards, and collaborating closely with content, design, development, QA, and marketing teams in a structured Agile environment.</p>
<h4>Role responsibilities</h4>
<p><strong>Page authoring & content management</strong><br>
Create, edit, update, and publish web pages in AEM Sites using existing components, editable templates, content fragments, and experience fragments. Maintain accurate and consistent page layouts aligned with approved designs and content standards. Ensure all content is published correctly across desktop, tablet, and mobile devices.</p>
<p><strong>Content uploads & formatting</strong><br>
Upload and format text, images, videos, banners, and multimedia content following established editorial and brand guidelines. Ensure content formatting consistency, readability, and visual quality across pages and templates.</p>
<p><strong>Digital asset management (DAM)</strong><br>
Manage digital assets within AEM Assets (DAM). Upload assets, apply metadata and tags, organize folders, and maintain proper asset governance and structure. Ensure assets are optimized and appropriately referenced across pages and components.</p>
<p><strong>Multi-site & multilingual support</strong><br>
Support content rollouts across multiple sites, markets, and languages using AEM Multi Site Manager (MSM). Assist with:<br>
<li>Live copies</li>
<li>Language copies</li>
<li>Content inheritance</li>
<li>Localization workflows</li>
Support right-to-left (RTL) content validation where applicable.</p>
<p><strong>Brand, editorial & governance compliance</strong><br>
Ensure all published content follows:<br>
<li>Brand guidelines</li>
<li>Editorial standards</li>
<li>Tone of voice</li>
<li>Terminology consistency</li>
<li>Authoring governance processes</li>
Follow defined authoring checklists and publishing procedures.</p>
<p><strong>SEO & accessibility support</strong><br>
Apply SEO best practices including:<br>
<li>Metadata</li>
<li>Alt text</li>
<li>Page titles</li>
<li>Structured URLs</li>
<li>Internal linking</li>
Ensure basic accessibility compliance using:<br>
<li>Proper heading hierarchy</li>
<li>Accessible link labeling</li>
<li>Image accessibility practices</li>
<li>WCAG guidelines</li></p>
<p><strong>Pre-publish QA & validation</strong><br>
Review pages before publishing to ensure:<br>
<li>Correct formatting</li>
<li>Functional links</li>
<li>Responsive rendering</li>
<li>Content accuracy</li>
<li>Component consistency</li>
Coordinate with QA teams when required for validation and approvals.</p>
<p><strong>Issue tracking & resolution</strong><br>
Identify and report authoring, publishing, component, or rendering issues. Log and track tickets using JIRA, ServiceNow, or similar workflow tools. Work closely with developers and senior CMS team members to resolve issues efficiently.</p>
<p><strong>Content maintenance</strong><br>
Maintain and update existing website content. Remove outdated content, implement scheduled updates, and ensure content freshness across digital properties.</p>
<p><strong>Collaboration</strong><br>
Work closely with CMS managers, content authors, designers, developers, QA teams, and marketing stakeholders. Support delivery timelines and contribute to smooth publishing operations across projects.</p>
<p><strong>Continuous learning</strong><br>
Expand knowledge of AEM features, workflows, and enterprise CMS best practices. Participate in training sessions and gradually take ownership of more advanced authoring and operational tasks.</p>
<h4>Requirements</h4>
<p>3–5 years of experience in web content authoring, CMS operations, or digital publishing. Hands-on experience with Adobe Experience Manager (AEM) or comparable enterprise CMS platforms such as:</p>
<li>Sitecore</li>
<li>Optimizely</li>
<li>WordPress</li>
<li>Contentful</li>
<p>Experience working in Agile or workflow-driven environments with cross-functional teams. Comfortable working with structured processes, governance models, and publishing standards.</p>
<h4>Core technical requirements</h4>
<p><strong>AEM / CMS authoring</strong><br>
Hands-on experience with:<br>
<li>AEM Sites authoring</li>
<li>Page creation</li>
<li>Editable templates</li>
<li>Content fragments</li>
<li>Experience fragments</li>
Experience using AEM Assets (DAM) for:<br>
<li>Asset uploads</li>
<li>Metadata tagging</li>
<li>Folder organization</li>
Basic understanding of:<br>
<li>Multi Site Manager (MSM)</li>
<li>Live copies</li>
<li>Language copies</li>
<li>Publishing and replication workflows</li></p>
<p><strong>Technical foundation</strong><br>
Basic working knowledge of:<br>
<li>HTML</li>
<li>CSS</li>
Ability to troubleshoot minor formatting and content display issues. Understanding of:<br>
<li>SEO fundamentals</li>
<li>Metadata optimization</li>
<li>URL structure</li>
<li>Accessibility basics (WCAG)</li>
<li>Familiarity with image and video optimization for web publishing</li></p>
<p><strong>Tools & collaboration</strong><br>
Experience using:<br>
<li>JIRA</li>
<li>ServiceNow</li>
<li>Confluence</li>
<li>SharePoint</li>
<li>Similar collaboration and ticketing tools</li>
Strong written and verbal communication skills. Ability to follow authoring standards, documentation, and publishing workflows accurately.</p>
<h4>Nice to have</h4>
<p>Exposure to AEM as a Cloud Service. Familiarity with:<br>
<li>Adobe Analytics</li>
<li>Google Analytics</li>
<li>Adobe Target</li>
<li>Tealium</li>
Experience with image editing or optimization tools. Background in:<br>
<li>Digital marketing</li>
<li>Communications</li>
<li>UX/UI</li>
<li>Web design</li>
Experience supporting Arabic or RTL websites.</p>
<h4>Soft skills</h4>
<li>Strong attention to detail and content accuracy</li>
<li>Good communication and collaboration skills</li>
<li>Ability to follow processes and work independently when needed</li>
<li>Strong organizational and time management abilities</li>
<li>Willingness to learn and grow within enterprise CMS operations</li>
<h4>Education</h4>
<p>Bachelor’s degree in Communications, Marketing, Information Technology, Computer Science, or a related field — or equivalent practical experience.</p></p><p></p>
<p>What you will do The Jordan INGO Forum Director is overall responsible for facilitating, leading and quality management of the work of the INGO Forum ensuring it remains relevant to the needs of its members and is appropriate to the context. The INGO Forum Director will have purview of INGO engagement across JIF and engage predominantly at the high-level elevating operational concerns in strategic decision-making mechanisms and processes and also engaging in regional and global platforms to raise the profile of the JIF context. The following is a brief description of the role:</p><ul><li>Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</li><li>Strategic Coordination and Representation - Ensure transparent coordination mechanisms and regular information sharing between INGOs and other stakeholders. Enable INGOs to coordinate at strategic and operational level in Jordan by facilitating high quality, regular meetings of Country Directors, thematic working groups.</li><li>Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</li><li>High level representation of INGO interests in external meetings and planning efforts nationally and globally; and strategically guide and encourage common advocacy and policy engagement.</li><li>Proactive agenda setting; facilitating a space for INGO-INGO collaboration and with other stakeholders; enabling sharing of information and analysis for effective decision-making.</li><li>Oversees the development, review and implementation of JIF Advocacy Strategy in close collaboration with the JIF Advocacy Working Group, while mobilizing and leveraging support from member organizations.</li><li>Responsible for the budgeting, budget management and accountability with the support of NRC s finance and grants teams.</li><li>Able to appreciate political necessity and delicate policy issues in humanitarian, development, and peacebuilding work and the application of principles to programming.</li><li>Acting as focal point for information/experience sharing with and among NGOs on relevant issues including managing NGO Forum and INGO membership, contact lists and mailing lists</li><li>Manages the Secretariat staff and consultants. Ensure responsiveness to staff, ready to support them as needed, an advocate for staff well-being.</li><li>Ensures the development of and compliance with procedures for the Forum and ensure compliance with and adherence to JIF approved policies and procedures and to and donor policies, guidance, and procedures.</li><li>Fundraise for the JIF, in coordination with the SC, to ensure sufficient funds to maintain operations of the Forum.</li></ul><p>What we offer</p><ul><li>Duty station: Amman, Jordan.</li><li>Duration of contract: 6 months with possibility for extension</li><li>Travel: Up to 10%.</li><li>Salary/benefits: Grade 11 on NRC's grading structure.</li><li>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</li><li>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative. Find out more about the benefits of working for NRC Important information about the application process</li><li>We invite applications from all qualified candidates matching the profile.</li><li>Please ensure you attach copies of your academic and professional certificates.</li><li>To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</li><li>When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</li><li>Submit your application and CV in English, taking care to attach your latest CV.</li><li>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</li><li>Only shortlisted candidates will be contacted. We receive many applicants for each vacant position. Why NRC? The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year. Watch this short video to see NRC in action. We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</li><li>do demanding and professional work, often in challenging contexts</li><li>join a work culture that empowers every employee to share ideas and take responsibility</li><li>be part of a welcoming and supportive community committed to human dignity Learn more about NRC Learn more about NRC Jordan Learn more about the Jordan INGO Forum How to apply Apply here</li></ul><p><strong>Desired Candidate Profile</strong></p><p>What we are looking for Experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels) with additional experience working in a coordination role in not only a humanitarian but a development setting is preferred. Proven high profile management and strong advocacy experience in conflict-affected countries in humanitarian context. Knowledge of the Jordan context or previous experience working in the region is required with experience in administration and coordination of coalition or secretariat functions an asset. Fluency in English, both written and verbal, with strong writing and editing skills. Knowledge of Arabic is an added value.</p><p>What you will bring</p><ul><li>Undergraduate/postgraduate qualifications in international relations, political science, development or other relevant field.</li><li>5+ years of experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels). Additional experience working in a coordination role in not only a humanitarian but a development setting is preferred.</li><li>Proven high profile management, coordination and strong advocacy experience in conflict-affected countries in humanitarian context.</li><li>Demonstrated communication, leadership skills, interpersonal and negotiation/diplomatic skills.</li><li>Documented skills in developing proposals, budgets and reports and familiarity with alternative funding modalities.</li><li>Knowledge of international humanitarian law and humanitarian reform is a plus, and demonstrated knowledge of humanitarian architecture, the UN system, and development coordination and familiarity with HDP Nexus contexts, Durable Solutions, and Localization.</li><li>Strong understanding of protection and conflict sensitivity.</li><li>Understanding of internal NRC operational and administrative system is an asset.</li><li>Please download the detailed job description to learn more about the position.</li></ul>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking a detail-oriented QA analyst with 3–5 years of experience in software quality assurance across mobile applications, web platforms, and CMS-driven digital experiences. The ideal candidate will be responsible for validating functionality, UI/UX consistency, responsive behavior, accessibility, and content quality across enterprise digital products. This role combines functional testing, cross-device validation, content QA, and defect management, with strong collaboration across development, design, content, QA, and product teams in an Agile/Scrum environment.</p>
<h4>Role responsibilities</h4>
<p><strong>Test planning & test case design</strong><br>
Review business requirements, user stories, acceptance criteria, and design specifications. Create and maintain:</p>
<ul>
<li>Test plans</li>
<li>Test cases</li>
<li>Test scenarios</li>
<li>Regression suites</li>
<li>Edge-case validation scenarios</li>
</ul>
<p>Ensure proper test coverage across functional, UI, content, accessibility, and integration requirements.</p>
<p><strong>Mobile application testing</strong><br>
Perform functional and UI testing on iOS and Android applications across multiple devices, OS versions, and screen sizes. Validate:</p>
<ul>
<li>Navigation flows</li>
<li>Responsive layouts</li>
<li>Platform-specific behaviors</li>
<li>Offline behavior</li>
<li>Push notifications</li>
<li>Deep linking</li>
<li>App lifecycle scenarios</li>
</ul>
<p>Test native, hybrid, and cross-platform mobile applications.</p>
<p><strong>Web application testing</strong><br>
Execute functional, regression, exploratory, and responsive testing on websites and web applications. Validate consistent behavior across:</p>
<ul>
<li>Desktop</li>
<li>Tablet</li>
<li>Mobile breakpoints</li>
</ul>
<p>Perform cross-browser testing on:</p>
<ul>
<li>Chrome</li>
<li>Safari</li>
<li>Firefox</li>
<li>Edge</li>
</ul>
<p><strong>Content QA & CMS validation</strong><br>
Review CMS-authored content and pages for:</p>
<ul>
<li>Content accuracy</li>
<li>Formatting consistency</li>
<li>Brand compliance</li>
<li>Editorial standards</li>
<li>Broken links</li>
<li>Image/video rendering</li>
<li>Metadata</li>
<li>Alt text</li>
<li>URL structures</li>
</ul>
<p>Perform multilingual and RTL (Arabic) content QA where applicable. Validate authored content within AEM or comparable CMS environments.</p>
<p><strong>UI/UX validation</strong><br>
Compare implemented screens and pages against Figma or approved design files. Identify and report:</p>
<ul>
<li>Spacing inconsistencies</li>
<li>Typography mismatches</li>
<li>Layout defects</li>
<li>Responsive issues</li>
<li>Visual alignment problems</li>
</ul>
<p>Ensure high visual and interaction quality across platforms.</p>
<p><strong>Cross-device & cross-browser testing</strong><br>
Validate functionality and appearance across multiple browsers and devices using:</p>
<ul>
<li>Physical devices</li>
<li>Emulators/simulators</li>
<li>Cloud testing platforms such as BrowserStack or Sauce Labs</li>
</ul>
<p>Verify responsive rendering and device-specific behaviors.</p>
<p><strong>Accessibility testing</strong><br>
Perform accessibility validation aligned with WCAG 2.1 AA standards. Validate:</p>
<ul>
<li>Keyboard navigation</li>
<li>Color contrast</li>
<li>Alt text</li>
<li>Semantic structure</li>
<li>Screen reader compatibility</li>
<li>Focus states</li>
</ul>
<p>Use accessibility testing tools to identify and document issues.</p>
<p><strong>Defect management</strong><br>
Log clear and reproducible defects using JIRA, ServiceNow, or similar tools. Include:</p>
<ul>
<li>Reproduction steps</li>
<li>Expected vs actual results</li>
<li>Screenshots/videos</li>
<li>Environment details</li>
<li>Device/browser information</li>
</ul>
<p>Track defects through resolution, retesting, and closure.</p>
<p><strong>Regression & release testing</strong><br>
Execute regression test suites for every release cycle. Support:</p>
<ul>
<li>Smoke testing</li>
<li>Sanity testing</li>
<li>UAT validation</li>
<li>Production verification</li>
</ul>
<p>Coordinate release sign-offs with stakeholders and project teams.</p>
<p><strong>API & integration testing</strong><br>
Perform basic API testing using Postman or similar tools. Validate:</p>
<ul>
<li>API responses</li>
<li>Status codes</li>
<li>Data integrity</li>
<li>Error handling</li>
<li>Backend integration behavior</li>
</ul>
<p><strong>Collaboration</strong><br>
Work closely with developers, designers, content authors, product owners, and QA team members in Agile/Scrum environments. Participate in:</p>
<ul>
<li>Sprint planning</li>
<li>Backlog refinement</li>
<li>Daily standups</li>
<li>Retrospectives</li>
</ul>
<p><strong>Continuous improvement</strong><br>
Identify gaps in test coverage and QA processes. Contribute to QA documentation, checklists, and testing standards. Stay current with QA methodologies, accessibility standards, and testing tools.</p>
<h4>Requirements</h4>
<p>3–5 years of experience in software quality assurance and testing.</p>
<p>Hands-on experience testing both mobile applications and web applications.</p>
<p>Experience performing content QA on CMS-authored websites.</p>
<p>Familiarity with Adobe Experience Manager (AEM) or comparable CMS platforms such as:</p>
<ul>
<li>Sitecore</li>
<li>Optimizely</li>
<li>WordPress</li>
<li>Contentful</li>
</ul>
<p>Experience working within Agile/Scrum delivery teams.</p>
<h4>Core technical requirements</h4>
<p><strong>Mobile testing</strong><br>
Experience testing applications on:</p>
<ul>
<li>iOS</li>
<li>Android</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>Native apps</li>
<li>Flutter</li>
<li>React Native</li>
<li>Hybrid applications</li>
</ul>
<p>Experience using:</p>
<ul>
<li>Physical devices</li>
<li>Simulators</li>
<li>Emulators</li>
</ul>
<p>Understanding of mobile-specific behaviors such as:</p>
<ul>
<li>Permissions</li>
<li>Notifications</li>
<li>Deep links</li>
<li>Offline states</li>
<li>App lifecycle handling</li>
</ul>
<p>Familiarity with TestFlight, Firebase App Distribution, or similar tools.</p>
<p><strong>Web testing</strong><br>
Strong experience with:</p>
<ul>
<li>Functional testing</li>
<li>Regression testing</li>
<li>Exploratory testing</li>
<li>Cross-browser testing</li>
<li>Responsive testing</li>
</ul>
<p>Familiarity with browser developer tools for:</p>
<ul>
<li>DOM inspection</li>
<li>Console debugging</li>
<li>Network analysis</li>
</ul>
<p>Experience using BrowserStack, Sauce Labs, or similar cloud testing platforms.</p>
<p><strong>Content & CMS testing</strong><br>
Experience validating:</p>
<ul>
<li>CMS-authored pages</li>
<li>Metadata</li>
<li>Alt text</li>
<li>Structured URLs</li>
<li>Structured data</li>
<li>Media rendering</li>
<li>Redirects</li>
</ul>
<p>Familiarity with multilingual and RTL content validation.</p>
<p>Basic familiarity with AEM authoring environments or similar CMS platforms.</p>
<p><strong>Accessibility, quality & standards</strong><br>
Working knowledge of WCAG 2.1 AA accessibility standards.</p>
<p>Familiarity with accessibility tools such as:</p>
<ul>
<li>axe DevTools</li>
<li>WAVE</li>
<li>Lighthouse</li>
</ul>
<p>Understanding of:</p>
<ul>
<li>SEO fundamentals</li>
<li>Metadata validation</li>
<li>Canonical tags</li>
<li>Structured data</li>
</ul>
<p>Awareness of Core Web Vitals and page performance behavior.</p>
<p><strong>Tools & collaboration</strong><br>
Experience with:</p>
<ul>
<li>JIRA</li>
<li>ServiceNow</li>
<li>Zephyr</li>
<li>TestRail</li>
<li>Confluence</li>
<li>SharePoint</li>
<li>API testing using Postman or similar tools</li>
<li>Basic Git knowledge for accessing documentation and test artifacts</li>
</ul>
<p>Strong written and verbal communication skills.</p>
<h4>Nice to have</h4>
<p>Experience with automation testing tools/frameworks such as:</p>
<ul>
<li>Selenium</li>
<li>Cypress</li>
<li>Playwright</li>
<li>Appium</li>
<li>XCUITest</li>
<li>Espresso</li>
</ul>
<p>Familiarity with performance testing tools:</p>
<ul>
<li>JMeter</li>
<li>k6</li>
<li>Lighthouse</li>
</ul>
<p>Experience validating:</p>
<ul>
<li>Adobe Analytics</li>
<li>Google Analytics</li>
<li>Tealium</li>
<li>Adobe Target implementations</li>
</ul>
<p>ISTQB or equivalent QA certification.</p>
<p>Experience with CI/CD pipelines and automated test integrations.</p>
<p>Arabic language reading ability for RTL content QA.</p>
<h4>Soft skills</h4>
<ul>
<li>Exceptional attention to detail and visual accuracy</li>
<li>Strong analytical and problem-solving abilities</li>
<li>Clear and concise communication skills</li>
<li>Ability to manage multiple testing workstreams and deadlines</li>
<li>Structured and methodical approach to testing and documentation</li>
<li>Strong collaboration and teamwork mindset</li>
</ul>
<h4>Education</h4>
<p>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field — or equivalent practical experience.</p></p><p></p>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking a detail-oriented QA analyst with 3–5 years of experience in software quality assurance across mobile applications, web platforms, and CMS-driven digital experiences. The ideal candidate will be responsible for validating functionality, UI/UX consistency, responsive behavior, accessibility, and content quality across enterprise digital products. This role combines functional testing, cross-device validation, content QA, and defect management, with strong collaboration across development, design, content, QA, and product teams in an Agile/Scrum environment.</p>
<h4>Role responsibilities</h4>
<p><strong>Test planning & test case design</strong><br>
Review business requirements, user stories, acceptance criteria, and design specifications. Create and maintain:</p>
<ul>
<li>Test plans</li>
<li>Test cases</li>
<li>Test scenarios</li>
<li>Regression suites</li>
<li>Edge-case validation scenarios</li>
</ul>
<p>Ensure proper test coverage across functional, UI, content, accessibility, and integration requirements.</p>
<p><strong>Mobile application testing</strong><br>
Perform functional and UI testing on iOS and Android applications across multiple devices, OS versions, and screen sizes. Validate:</p>
<ul>
<li>Navigation flows</li>
<li>Responsive layouts</li>
<li>Platform-specific behaviors</li>
<li>Offline behavior</li>
<li>Push notifications</li>
<li>Deep linking</li>
<li>App lifecycle scenarios</li>
</ul>
<p>Test native, hybrid, and cross-platform mobile applications.</p>
<p><strong>Web application testing</strong><br>
Execute functional, regression, exploratory, and responsive testing on websites and web applications. Validate consistent behavior across:</p>
<ul>
<li>Desktop</li>
<li>Tablet</li>
<li>Mobile breakpoints</li>
</ul>
<p>Perform cross-browser testing on:</p>
<ul>
<li>Chrome</li>
<li>Safari</li>
<li>Firefox</li>
<li>Edge</li>
</ul>
<p><strong>Content QA & CMS validation</strong><br>
Review CMS-authored content and pages for:</p>
<ul>
<li>Content accuracy</li>
<li>Formatting consistency</li>
<li>Brand compliance</li>
<li>Editorial standards</li>
<li>Broken links</li>
<li>Image/video rendering</li>
<li>Metadata</li>
<li>Alt text</li>
<li>URL structures</li>
</ul>
<p>Perform multilingual and RTL (Arabic) content QA where applicable. Validate authored content within AEM or comparable CMS environments.</p>
<p><strong>UI/UX validation</strong><br>
Compare implemented screens and pages against Figma or approved design files. Identify and report:</p>
<ul>
<li>Spacing inconsistencies</li>
<li>Typography mismatches</li>
<li>Layout defects</li>
<li>Responsive issues</li>
<li>Visual alignment problems</li>
</ul>
<p>Ensure high visual and interaction quality across platforms.</p>
<p><strong>Cross-device & cross-browser testing</strong><br>
Validate functionality and appearance across multiple browsers and devices using:</p>
<ul>
<li>Physical devices</li>
<li>Emulators/simulators</li>
<li>Cloud testing platforms such as BrowserStack or Sauce Labs</li>
</ul>
<p>Verify responsive rendering and device-specific behaviors.</p>
<p><strong>Accessibility testing</strong><br>
Perform accessibility validation aligned with WCAG 2.1 AA standards. Validate:</p>
<ul>
<li>Keyboard navigation</li>
<li>Color contrast</li>
<li>Alt text</li>
<li>Semantic structure</li>
<li>Screen reader compatibility</li>
<li>Focus states</li>
</ul>
<p>Use accessibility testing tools to identify and document issues.</p>
<p><strong>Defect management</strong><br>
Log clear and reproducible defects using JIRA, ServiceNow, or similar tools. Include:</p>
<ul>
<li>Reproduction steps</li>
<li>Expected vs actual results</li>
<li>Screenshots/videos</li>
<li>Environment details</li>
<li>Device/browser information</li>
</ul>
<p>Track defects through resolution, retesting, and closure.</p>
<p><strong>Regression & release testing</strong><br>
Execute regression test suites for every release cycle. Support:</p>
<ul>
<li>Smoke testing</li>
<li>Sanity testing</li>
<li>UAT validation</li>
<li>Production verification</li>
</ul>
<p>Coordinate release sign-offs with stakeholders and project teams.</p>
<p><strong>API & integration testing</strong><br>
Perform basic API testing using Postman or similar tools. Validate:</p>
<ul>
<li>API responses</li>
<li>Status codes</li>
<li>Data integrity</li>
<li>Error handling</li>
<li>Backend integration behavior</li>
</ul>
<p><strong>Collaboration</strong><br>
Work closely with developers, designers, content authors, product owners, and QA team members in Agile/Scrum environments. Participate in:</p>
<ul>
<li>Sprint planning</li>
<li>Backlog refinement</li>
<li>Daily standups</li>
<li>Retrospectives</li>
</ul>
<p><strong>Continuous improvement</strong><br>
Identify gaps in test coverage and QA processes. Contribute to QA documentation, checklists, and testing standards. Stay current with QA methodologies, accessibility standards, and testing tools.</p>
<h4>Requirements</h4>
<p>3–5 years of experience in software quality assurance and testing.</p>
<p>Hands-on experience testing both mobile applications and web applications.</p>
<p>Experience performing content QA on CMS-authored websites.</p>
<p>Familiarity with Adobe Experience Manager (AEM) or comparable CMS platforms such as:</p>
<ul>
<li>Sitecore</li>
<li>Optimizely</li>
<li>WordPress</li>
<li>Contentful</li>
</ul>
<p>Experience working within Agile/Scrum delivery teams.</p>
<h4>Core technical requirements</h4>
<p><strong>Mobile testing</strong><br>
Experience testing applications on:</p>
<ul>
<li>iOS</li>
<li>Android</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>Native apps</li>
<li>Flutter</li>
<li>React Native</li>
<li>Hybrid applications</li>
</ul>
<p>Experience using:</p>
<ul>
<li>Physical devices</li>
<li>Simulators</li>
<li>Emulators</li>
</ul>
<p>Understanding of mobile-specific behaviors such as:</p>
<ul>
<li>Permissions</li>
<li>Notifications</li>
<li>Deep links</li>
<li>Offline states</li>
<li>App lifecycle handling</li>
</ul>
<p>Familiarity with TestFlight, Firebase App Distribution, or similar tools.</p>
<p><strong>Web testing</strong><br>
Strong experience with:</p>
<ul>
<li>Functional testing</li>
<li>Regression testing</li>
<li>Exploratory testing</li>
<li>Cross-browser testing</li>
<li>Responsive testing</li>
</ul>
<p>Familiarity with browser developer tools for:</p>
<ul>
<li>DOM inspection</li>
<li>Console debugging</li>
<li>Network analysis</li>
</ul>
<p>Experience using BrowserStack, Sauce Labs, or similar cloud testing platforms.</p>
<p><strong>Content & CMS testing</strong><br>
Experience validating:</p>
<ul>
<li>CMS-authored pages</li>
<li>Metadata</li>
<li>Alt text</li>
<li>Structured URLs</li>
<li>Structured data</li>
<li>Media rendering</li>
<li>Redirects</li>
</ul>
<p>Familiarity with multilingual and RTL content validation.</p>
<p>Basic familiarity with AEM authoring environments or similar CMS platforms.</p>
<p><strong>Accessibility, quality & standards</strong><br>
Working knowledge of WCAG 2.1 AA accessibility standards.</p>
<p>Familiarity with accessibility tools such as:</p>
<ul>
<li>axe DevTools</li>
<li>WAVE</li>
<li>Lighthouse</li>
</ul>
<p>Understanding of:</p>
<ul>
<li>SEO fundamentals</li>
<li>Metadata validation</li>
<li>Canonical tags</li>
<li>Structured data</li>
</ul>
<p>Awareness of Core Web Vitals and page performance behavior.</p>
<p><strong>Tools & collaboration</strong><br>
Experience with:</p>
<ul>
<li>JIRA</li>
<li>ServiceNow</li>
<li>Zephyr</li>
<li>TestRail</li>
<li>Confluence</li>
<li>SharePoint</li>
<li>API testing using Postman or similar tools</li>
<li>Basic Git knowledge for accessing documentation and test artifacts</li>
</ul>
<p>Strong written and verbal communication skills.</p>
<h4>Nice to have</h4>
<p>Experience with automation testing tools/frameworks such as:</p>
<ul>
<li>Selenium</li>
<li>Cypress</li>
<li>Playwright</li>
<li>Appium</li>
<li>XCUITest</li>
<li>Espresso</li>
</ul>
<p>Familiarity with performance testing tools:</p>
<ul>
<li>JMeter</li>
<li>k6</li>
<li>Lighthouse</li>
</ul>
<p>Experience validating:</p>
<ul>
<li>Adobe Analytics</li>
<li>Google Analytics</li>
<li>Tealium</li>
<li>Adobe Target implementations</li>
</ul>
<p>ISTQB or equivalent QA certification.</p>
<p>Experience with CI/CD pipelines and automated test integrations.</p>
<p>Arabic language reading ability for RTL content QA.</p>
<h4>Soft skills</h4>
<ul>
<li>Exceptional attention to detail and visual accuracy</li>
<li>Strong analytical and problem-solving abilities</li>
<li>Clear and concise communication skills</li>
<li>Ability to manage multiple testing workstreams and deadlines</li>
<li>Structured and methodical approach to testing and documentation</li>
<li>Strong collaboration and teamwork mindset</li>
</ul>
<h4>Education</h4>
<p>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field — or equivalent practical experience.</p></p><p></p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work!</p>
<p>As an assistant marketing manager, you’re not just playing a key role in elevating the hotel's brand presence through integrated marketing, public relations, digital marketing, and strategic communications – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<p>As an assistant marketing manager, you are responsible for supporting the planning, execution, and evaluation of integrated marketing and public relations initiatives that enhance brand visibility, strengthen the hotel's market position, and drive commercial success. Working closely with internal departments and external partners, you will ensure all marketing activities are delivered in line with DoubleTree brand standards and business objectives. Specifically, you will be responsible for:</p>
<h4>Marketing</h4>
<ul>
<li>Assist the commercial director in coordinating integrated marketing and communication activities.</li>
<li>Build and maintain relationships with marketing suppliers and act as a property ambassador with external stakeholders and media partners.</li>
<li>Coordinate the production of marketing communications, including sales proposals, collateral, newsletters, brochures, and other promotional materials.</li>
<li>Oversee the execution of integrated marketing campaigns across direct mail, email marketing, public relations, and digital channels.</li>
<li>Track campaign performance, prepare analysis reports, and provide data-driven recommendations to optimise campaign effectiveness.</li>
<li>Develop standardised presentations, sales scripts, and proposals.</li>
<li>Manage content updates and monthly newsletters across food & beverage venues.</li>
<li>Maintain project management systems to document, monitor, and track marketing activities.</li>
</ul>
<h4>Public relations</h4>
<ul>
<li>Manage and execute public relations activities, including media visits, photo and video shoots, and editorial content development.</li>
<li>Write, edit, and proofread press releases, editorials, photo captions, and fact sheets in line with brand standards.</li>
<li>Conduct hotel site inspections and maintain comprehensive knowledge of hotel facilities, services, and experiences.</li>
<li>Liaise closely with the commercial teams, including sales, revenue, and reservations, to ensure effective communication and alignment.</li>
<li>Maintain the department's media database, prepare monthly media coverage reports, and respond promptly to media enquiries.</li>
<li>Lead the hotel's annual awards strategy by researching, selecting, and preparing submissions for key industry awards.</li>
</ul>
<h4>Social media & digital</h4>
<ul>
<li>Collaborate with the graphic design & social media executive to support the planning, execution, and review of daily social media activities and campaigns.</li>
<li>Support the commercial director in managing paid social media campaigns, analysing performance, and identifying opportunities for optimisation.</li>
<li>Ensure all campaigns align with hotel promotions and comply with DoubleTree brand standards.</li>
<li>Optimise website content to enhance the user experience across hotel websites, OTA platforms, and metasearch channels.</li>
<li>Support the implementation of OTA marketing initiatives and monitor GDS campaigns to maximise online visibility and bookings.</li>
</ul>
<h4>Graphic design support</h4>
<ul>
<li>Work closely with the graphic design & social media executive to develop creative concepts, marketing collateral, and HTML content updates.</li>
<li>Maintain an up-to-date content library to support media requests and internal and external marketing requirements.</li>
</ul>
<h4>What are we looking for?</h4>
<p>An assistant marketing manager serving DoubleTree by Hilton Aqaba is always working on behalf of our guests and collaborating with team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p>
<ul>
<li>Previous experience in a similar role, preferably as a senior marketing executive or assistant marketing manager within a hospitality environment.</li>
<li>Strong understanding of integrated marketing, public relations, digital marketing, brand management, and customer relationship management.</li>
<li>Experience developing and executing marketing campaigns that drive brand awareness and commercial performance.</li>
<li>Excellent written and verbal communication skills, with strong copywriting and content creation abilities.</li>
<li>Strong analytical skills with the ability to interpret marketing data and optimise campaign performance.</li>
<li>Experience managing social media platforms, website content, and digital marketing initiatives.</li>
<li>Strong project management, organisational, and time management skills, with the ability to manage multiple priorities.</li>
<li>Excellent interpersonal skills with the ability to collaborate effectively across departments and with external stakeholders.</li>
<li>Market research capabilities and an understanding of competitor analysis.</li>
<li>Outstanding command of the English language, both written and spoken.</li>
<li>High attention to detail with a commitment to producing high-quality work.</li>
<li>Positive attitude, creativity, professionalism, and a proactive approach to achieving results.</li>
<li>Bachelor's degree, diploma, or professional qualification in marketing, communications, advertising, media, or a related field.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<p>A passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p>
<h4>How we’ll help you thrive</h4>
<p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p>
<ul>
<li>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.</li>
<li>Paid parental leave – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li>
<li>Crisis concierge – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li>
<li>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members to care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li>
</ul>
<p><strong>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</strong></p></p><p></p>
<p>The Jordan INGO Forum Director is overall responsible for facilitating, leading and quality management of the work of the INGO Forum ensuring it remains relevant to the needs of its members and is appropriate to the context. The INGO Forum Director will have purview of INGO engagement across JIF and engage predominantly at the high-level elevating operational concerns in strategic decision-making mechanisms and processes and also engaging in regional and global platforms to raise the profile of the JIF context. The following is a brief description of the role:</p><p>Provides leadership to the Forum by encouraging delegation, accountability and teamwork. Strategic Coordination and Representation - Ensure transparent coordination mechanisms and regular information sharing between INGOs and other stakeholders. Enable INGOs to coordinate at strategic and operational level in Jordan by facilitating high quality, regular meetings of Country Directors, thematic working groups. Provides leadership to the Forum by encouraging delegation, accountability and teamwork. High level representation of INGO interests in external meetings and planning efforts nationally and globally; and strategically guide and encourage common advocacy and policy engagement. Proactive agenda setting; facilitating a space for INGO-INGO collaboration and with other stakeholders; enabling sharing of information and analysis for effective decision-making. Oversees the development, review and implementation of JIF Advocacy Strategy in close collaboration with the JIF Advocacy Working Group, while mobilizing and leveraging support from member organizations. Responsible for the budgeting, budget management and accountability with the support of NRC s finance and grants teams. Able to appreciate political necessity and delicate policy issues in humanitarian, development, and peacebuilding work and the application of principles to programming. Acting as focal point for information/experience sharing with and among NGOs on relevant issues including managing NGO Forum and INGO membership, contact lists and mailing lists Manages the Secretariat staff and consultants. Ensure responsiveness to staff, ready to support them as needed, an advocate for staff well-being. Ensures the development of and compliance with procedures for the Forum and ensure compliance with and adherence to JIF approved policies and procedures and to and donor policies, guidance, and procedures. Fundraise for the JIF, in coordination with the SC, to ensure sufficient funds to maintain operations of the Forum.</p><p>Please download the detailed job description to learn more about the position.</p><p>Duty station: Amman, Jordan Duration of contract: Until 31 December 2026 Travel: Up to 10%. Salary/benefits: Grade 11 on NRC's grading structure. NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative. Find out more about the benefits of working for NRC Important information about the application process We invite applications from all qualified candidates matching the profile. Please ensure you attach copies of your academic and professional certificates. To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace. When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education. Submit your application and CV in English, taking care to attach your latest CV. Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered. Only shortlisted candidates will be contacted. We receive many applicants for each vacant position. Why NRC? The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year. Watch this short video to see NRC in action. We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to: do demanding and professional work, often in challenging contexts join a work culture that empowers every employee to share ideas and take responsibility be part of a welcoming and supportive community committed to human dignity Learn more about NRC Learn more about NRC Jordan Learn more about the Jordan INGO Forum The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. Together, we save lives and rebuild futures. Safeguarding is central to NRC s work. We expect all employees to: treat everyone with respect and dignity contribute to building a safe environment for all never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH</p><p><strong>Desired Candidate Profile</strong></p><p>Experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels) with additional experience working in a coordination role in not only a humanitarian but a development setting is preferred. Proven high profile management and strong advocacy experience in conflict-affected countries in humanitarian context. Knowledge of the Jordan context or previous experience working in the region is required with experience in administration and coordination of coalition or secretariat functions an asset. Fluency in English, both written and verbal, with strong writing and editing skills. Knowledge of Arabic is an added value.</p><p>Undergraduate/postgraduate qualifications in international relations, political science, development or other relevant field. 5+ years of experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels). Additional experience working in a coordination role in not only a humanitarian but a development setting is preferred. Proven high profile management, coordination and strong advocacy experience in conflict-affected countries in humanitarian context. Demonstrated communication, leadership skills, interpersonal and negotiation/diplomatic skills. Documented skills in developing proposals, budgets and reports and familiarity with alternative funding modalities. Knowledge of international humanitarian law and humanitarian reform is a plus, and demonstrated knowledge of humanitarian architecture, the UN system, and development coordination and familiarity with HDP Nexus contexts, Durable Solutions, and Localization. Strong understanding of protection and conflict sensitivity. Understanding of internal NRC operational and administrative system is an asset.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Mission and objectives</p><p>As part of the UN country team in Yemen, UNDP covers the humanitarian-development-peace nexus. UNDP projects support governance and peacebuilding, green economic recovery and development and climate change, water, energy and environment. Projects aim to restore livelihoods, strengthen resilience to future challenges, and lay the foundation for long-term development focusing on the most vulnerable population including marginalized women and youth.</p><p>Context</p><p>The UNDP Yemen Country Office has a Liaison Office based in Amman Jordan. ALO supports the country office’s partnerships, programme and operations. Under the overall guidance and direct supervision of the Strategic Advisor the candidate is to support with administrative, operations and logistics to ensure smooth delivery of ALO’s responsibilities. The administrative, operations and logistical Support Officer is providing an essential role in performing a variety of tasks on the ground to back up the operational support for the CO in Yemen and to assist staff while on rotation or transiting to Amman in facilitating their lodging hotel reservation, arranging for their transportation.</p><p><br></p><p>Additional Information:</p><p>National UN Specialist Volunteers in Jordan are entitled to:</p><p>• Monthly Volunteer Living Allowance (VLA) at the amount of JOD 1,145.08;</p><p>• Annual and learning leaves;</p><p>• Free Medical and life insurance; and</p><p>• Free access to different learning platforms.</p><p>Task description</p><p>Within the delegated authority and under the supervision of the Strategic Advisor or his/her designated mandated representative(s), the UN Volunteer will:</p><p>1. Provide Administrative Support:</p><p>• Arrange for the office Senior management meetings, conferences and retreats</p><p>• Arrange for hotel reservation and airport pick up for the Sr. office Management</p><p>• Work closely with the Sr. office management to manage the meetings’ agenda and update it as necessary</p><p>• Notify the office security personnel of the venues and date of the planned meetings</p><p>• Custodian of office stationery supplies</p><p>• Custodian of office assets</p><p>• Close cooperation with the Regional Hub office on reviewing the office space invoices, verify them and confirm them for payment.</p><p>• Prepare for request for visas through different embassies, follow up on obtaining the required visas, ensure timely submission and collection of passports maintaining a reliable daily follow up system.</p><p>• In charge of daily attendance of staff working when in Amman and providing the required attendance report when needed</p><p>• Work as a focal point person with the RH office and security office to facilitate the entry of invitees for the various meetings inside the RH office premises.</p><p>• Act as a security warden, and as a focal point with the security office (UNDSS) and report on staff lodgings and contact details in Jordan.</p><p>• Arrange for renewal of the residency of staff in cooperation with the RH office</p><p>• Arrange for renewal of the access cards for the office staff.</p><p>• Act as a focal point person with the mobile Co. Zain in Jordan in activating SIM cards for new staff, de activating lines of the departing staff, receive invoices, verify and classify them for payment, ensure the process of payments for settling and clearing the due amounts.</p><p>• Provide support as may be required.</p><p><br></p><p>2.Support Events Management:</p><p>• Provide the required professional logistical support for the events management and organization of conferences, workshops, retreats and meetings.</p><p>• Select suitable venues, through competitive approaches, in cooperation with the procurement unit.</p><p>• Ensure availability of all the equipment required for the event, i.e. video conference system, sound system, mics, interpretation, banners, catering, etc.</p><p>• Arrangement for hotel reservation, transportation, airport pick up/drop as required.</p><p>• Receive the related invoices, screen the accuracy of the invoices in line with the offer and confirm to the finance office to release the related payments/Purchase Orders.</p><p><br></p><p>3. Provide financial support:</p><p>• Perform financial activities related to payments, office petty cash and arrange for submitting the cash register of expenses with the supporting documents.</p><p>• Compile all the necessary documentation together with the relevant invoices and submit to finance to process the payments.</p><p>• Follow up with the finance office on the related payments/vouchers.</p><p><br></p><p>4. Support procurement:</p><p>• Close cooperation with the procurement unit in terms of procuring office items and needed. services and goods and report to the procurement unit and follow up to the delivery and installation phase.</p><p>• Obtaining offers from the suppliers in the local market when required.</p><p>• Compile the offers and send them to the procurement office.</p><p>• Follow-up with the RH office on the LTAS and the renewal of these LTAs.</p><p><br></p><p>5. Manage dispatch arrangements:</p><p>• Prepare documents for UNDP dispatch (received/sent).</p><p>• Manage to receive and return the UNLPs from HQ/to CO.</p><p>• Coordinate with UNDP country office on receiving pouch materials related to Yemen office.</p><p>• Ensure receiving/delivery/storage of the items/documents.</p><p>• Report to the parties concerned on receiving assets to reflect them in the asset records.</p><p>• Keep records of assets for the office equipment.</p><p>• Provide the semiannual and annual report on the asset items.</p><p><br></p><p>Application deadline is on 10 August 2026</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Age</p><p>18 - 80</p><p>Required experience</p><p><br></p><p>3 years</p><p>Nationality</p><p>Candidate must be a national, legal resident or hold refugee status in the country of assignment.</p><p><br></p><p>Assignment requirements</p><p>Relevant experience</p><p><br></p><p>3 years</p><p>Languages</p><p>Arabic, Level: Fluent, Required</p><p>English, Level: Fluent, Required</p><p>Required education level</p><p>Bachelor's degree in Business Administration, Public Administration, Supply Chain and Logistics or similar fields.</p><p>Competencies and values</p><p>• Accountability</p><p>• Adaptability and flexibility</p><p>• Creativity</p><p>• Judgement and decision-making</p><p>• Planning and organising</p><p>• Professionalism</p><p>• Self-management</p><p>Skills and experience</p><p>At least 3 years of experience with operations and logistics is an asset, as is experience working in the UN or other international development organization;</p><p>• Other desired/mandatory required technical knowledge;</p><p>• Excellent oral and written skills; excellent drafting, formulation, reporting skills;</p><p>• Accuracy and professionalism in document production and editing;</p><p>• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development;</p><p>• Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;</p><p>• Solid overall computer literacy, including proficiency in various Microsoft Office applications (Excel, Word, Power Bi, among others), email, and internet; familiarity with database management; and office technology equipment;</p><p>• Ability to learn and operate Quantum and UNall;</p><p>• Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;</p><p>• Sound security awareness;</p><p><br></p></div>