DevOps Engineer Jobs - Amman Jordan
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<p>Organizational Context and Scope</p><p>Under the overall supervision of the Head of Resources Management (RM) in Amman,OPT and the direct supervision of the Finance Officer; and, in collaboration with relevant units at Headquarters and the Administrative Centres, the Senior Finance Associate will be responsible and accountable for managing the resources management functions in Amman, Jordan.</p><p><br></p><p>Responsibilities</p><p>Provide procedural guidance to managers and staff. Supervise, guide and train other finance support staff.</p><p><br></p><p>Manage financial resources through monitoring and controlling assets, reserves, funds, supplies, etc. in accordance with IOM rules and regulations. </p><p><br></p><p>Provide specialized advice and support to Project Managers (PM) and/or Chief of Missions (CoMs)/Head of Office (HoO)/Head of Sub-office (HoSo) on financial and administrative matters.</p><p><br></p><p>Provide specialized support preparing annual budget submission and revisions including estimating the cost of staff as well as rental and utilities, office equipment and supplies, printing, and other contracts, services or running expenses.</p><p><br></p><p>Assist in monitoring compliance with financial policies, procedures, rules and regulations.</p><p><br></p><p>Consolidate data into financial statements and assist in monitoring expenditures to ensure they remain within authorized levels.</p><p><br></p><p>Provide regular and ad hoc financial information to support informed financial decision making.</p><p><br></p><p>Assist monitoring that bank reconciliations for IOM accounts are regularly performed and reviewed by designated stakeholders.</p><p><br></p><p>Manage and prepare the payroll by executing validity checks on monthly payroll results.</p><p><br></p><p>Ensure that disbursements are made based on proper authorizations and supported by legitimate and sufficient documentation.</p><p><br></p><p>Provide assistance responding to audit queries and follow up on audit recommendations.</p><p><br></p><p>Review the status and monitor the proper maintenance of Vendor Accounts in accounting system.</p><p><br></p><p>Verify vendor claims for accuracy and conformance with IOM finance policies and instructions.</p><p><br></p><p>Assist in the preparation of budget, accounting, financial, statistical reports and other reports as required.</p><p><br></p><p>Perform such other relevant duties as may be assigned.</p><p> </p><p><br></p><p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications and Experience</h3>
<p>Education Bachelor s degree in Business Administration , Accounting, Finances, or related field with four years of relevant professional experience; or High School diploma with six years of relevant experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</p>
<p>Experience Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint, E-mail, Outlook; previous experience in SAP is a distinct advantage; Attention to detail, ability to organize paperwork in a methodical way; Discreet, details and clients-oriented, patient and willingness to learn new things; and, Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.</p>
<p>Skills In depth knowledge of the broad range of migration related subject areas dealt with by the Organization; and, Knowledge of UN and bilateral donor programming. Knowledge of financial rules and regulations. Knowledge of International Public Sector Accounting Standards (IPSAS).</p>
<p>Languages All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, proficiency in English and Arabic is required. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p>
<p>Required Competencies IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p>
<p>Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</p>
<p>Core Competencies behavioural indicators Level 2</p>
<ul>
<li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li>
<li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li>
<li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li>
<li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li>
<li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li>
</ul>
<p>Managerial Competencies behavioural indicators Level 2, if with direct reports</p>
<ul>
<li>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li>
<li>Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential.</li>
<li>Building Trust : Promotes shared values and creates an atmosphere of trust and honesty.</li>
<li>Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li>
<li>Humility : Leads with humility and shows openness to acknowledging own shortcomings.</li>
</ul>
<p><h4>Job summary<\/h4>\n<p>Communicates the concept of Total Quality Management through advising, coaching, training, and facilitating. Works with direct reports, general managers, and other staff to develop and implement quality assurance strategies. Verifies that quality processes meet company\u2019s mission and brand standards, target customer needs, promote employee satisfaction, and focus on continuous improvement at the property level.<\/p>\n\n<h4>Candidate profile<\/h4>\n<p><strong>Education and experience<\/strong><\/p>\n<ul>\n <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years\u2019 experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<\/li>\n <li>OR<\/li>\n <li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years\u2019 experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n<p><strong>Managing quality assurance goals<\/strong><\/p>\n<ul>\n <li>Coaches managers on adopting the Total Quality Management leadership style.<\/li>\n <li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<\/li>\n <li>Directs property quality efforts to address critical customer requirements.<\/li>\n <li>Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.<\/li>\n<\/ul>\n\n<p><strong>Leading quality assurance team<\/strong><\/p>\n<ul>\n <li>Trains team members and managers on problem solving, process improvement, and strategic planning techniques.<\/li>\n <li>Develops systems to enable employees to understand guest satisfaction results.<\/li>\n <li>Communicates a clear and consistent message regarding departmental goals to produce desired results.<\/li>\n <li>Coaches managers on adopting the Total Quality Management leadership style.<\/li>\n <li>Educates new employees on the foundations of the quality processes, how to use quality tools, and their role in continuous improvement.<\/li>\n <li>Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis.<\/li>\n<\/ul>\n\n<p><strong>Managing quality tools<\/strong><\/p>\n<ul>\n <li>Verifies that management practices at all levels are aligned with quality tools.<\/li>\n <li>Uses data collection methods to compile, display, track, and analyze defect trends.<\/li>\n <li>Demonstrates and communicates key drivers of guest satisfaction for the brand\u2019s target customer.<\/li>\n <li>Analyzes issues and identifies trends.<\/li>\n<\/ul>\n\n<p><strong>Managing the guest experience<\/strong><\/p>\n<ul>\n <li>Reviews guest feedback with leadership team and confirms appropriate corrective action is taken.<\/li>\n <li>Responds to and handles guest problems and complaints.<\/li>\n <li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.<\/li>\n <li>Creates an atmosphere in all properties that meets or exceeds guest expectations.<\/li>\n<\/ul>\n\n<h4>About Marriott International<\/h4>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \"Wonderful Hospitality. Always.\" by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.<\/p>\n\n<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott.<\/p>\n\n<p>Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.<\/p>\n\n<p>In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Communicates the concept of Total Quality Management, through advising, coaching, training, and facilitating. Works with direct reports, General Managers, and other staff to develop and implement quality assurance strategies. Verifies that quality processes meet company’s mission and brand standards, target customer needs, promote employee satisfaction, and focus on continuous improvement at the property level.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Quality Assurance Goals<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.<br>Leading Quality Assurance Team<br>• Trains team members and managers on problem solving, process improvement and strategic planning techniques<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Educates new employees on the foundations of the quality processes, how to use quality tools and their role in continuous improvement.<br>• Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis.<br>Managing Quality Tools<br>• Verifies that management practices at all levels are aligned with quality tools.<br>• Uses data collection methods to compile, display, track, and analyze defect trends.<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes issues and identifies trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and confirms appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all properties that meets or exceeds guest expectations. Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all properties that meets or exceeds guest expectations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Posting Title: Audit and Verification Officer, P4 Job Code Title: Audit and Verification Specialist Department/ Office: UNRWA - Finance - Headquarters Amman Location: HQ Amman Posting Period: 16 August 2026-12 September 2026 Job Opening number: 26-FIN-UNRWA - Finance-PHONE_NUMBER-R-HQ Amman (R) Staffing Exercise: N/A</p><p>United Nations Core Values: Integrity, Professionalism, Respect for Diversity</p><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Audit and Verification Specialist reports to the Deputy Director of Finance and Chief, Accounts Division.</p><p>Responsibilities Acts as a focal point for the Agency in coordinating verification missions across the Fields; provides technical leadership at strategic and operational levels in support of the missions, with a particular focus on planning and leading interactions and coordination of UNRWA activities and information with multiple levels; including understanding the terms and reference of the verification, providing guidance to External Relations Department (ERD), Communications Department (CD) and Field leads on verification queries, review of responses, coordination of responses with Field, Department of Legal Affairs (DLA), ERD and CD, and follow up on post verification actions. Assesses approach of internal audits and verifications for consistency with the techniques and standards of the profession and audit best practices, as well as applicable Accounting Standards, Financial Regulations and Instructions of the Agency; ensures the findings are in line with the terms of references agreed with the mission and the audit/verification; identifies issues and trends and makes recommendations to improve the Agency's timeliness and quality of data provided in response of audit and verification missions; reviews the submission of documents as required for verification missions, to ensure accuracy and completeness of supporting documents; highlights risk areas and takes the lead in coordinating corrective actions; performs proper reconciliations. In coordination with main UNBOA focal point of the Agency, manages the interim and final audit by UN Board of Auditors (UNBoA), including engagement with department/field directors, preparation of plan, entrance and exit meetings with the management team, communication including; collecting, interpreting and dissemination of audit requests, observation and recommendations; develops and leads the functioning of Agency-wide mechanism for data collection and consolidation to oversee and control the collection, review, consolidation and submission of responses from department /field directors after due verification and quality control in coordination with the department directors; coordinates with concerned parties to ensure timely responses to audit queries and observations, drafts management responses to audit queries; backfills main UNBOA focal point of the Agency as necessary. Provides support in managing the timely implementation of UNBoA, internal audits, donor verification recommendations by proper tracking and monitoring; ensures audit recommendations implementation rate meets the required benchmark; takes the lead in implementing initiatives with respect to system, tools, policies, guidance to improve audit recommendations tracking and implementation. Acts as the focal point in Finance Department for Department of Internal Oversight Services (DIOS) audits, Advisory Committee of Internal Oversight (ACIO) visits and coordinating other inspections including planning the timing of audits, coordination and collection of data within Finance department and submission to the relevant bodies. Acts as the focal point in Finance Department in coordinating responses to donor requests on financial matters; reviews and comments on donor agreements and issues raised by ERD and DLA in relation to donor agreements; ensures terms and conditions of donor agreements will be supported by UNRWA systems, regulatory framework, and relevant accounting standards; provides authoritative interpretation of requirements for handling transactions with respect to donor reports; plans, leads, monitors and evaluates staff performance; provides technical guidance and ensures that the staff are sufficiently trained to perform their functions; supervises or conducts training sessions as required. Acts as Finance Department's focal point on Inter-Agency coordination, European Union meetings, etc. on matters relating to Donor Reporting, European Commission, Financial and Administrative Framework Agreement, etc.; attends meetings with donors and addresses their queries. Analyses any problems and issues; formulates options, strategies and policies, recommends solutions to systematically address any existing and potential issues with respect to compliance, audit, verification and donor reporting; takes the lead in the implementation of such strategies and policies in the areas of responsibility. Performs other duties as may be assigned by the supervisor.</p><p>Competencies UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Relating and Networking ii. Applying Technical Expertise iii. Planning and Organizing Leadership (as applicable) i. Leading and Supervising ii. Delivering Results</p><p><strong>Desired Candidate Profile</strong></p><h2><br></h2>
<p><h4>Job summary</h4>
<p>Responsible for managing and supervising all areas of the spa at W Amman Hotel and The St Regis Amman Hotel, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing spa operations and budgets</strong></p>
<ul>
<li>Selects vendors for spa retail operations and managing contract agreements.</li>
<li>Oversees retail product research, product selection and purchasing, product display.</li>
<li>Manages supply inventories and purchasing control, including uniforms.</li>
<li>Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.</li>
<li>Maintains cleanliness of spa and related areas and equipment.</li>
</ul>
<p><strong>Managing spa sales and marketing strategy</strong></p>
<ul>
<li>Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.</li>
<li>Develops and manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.</li>
<li>Ensures spa services are included in all property-related marketing and advertising.</li>
<li>Identifies and recommends new products and product enhancements to remain competitive in the market.</li>
</ul>
<p><strong>Managing spa revenue management strategy</strong></p>
<ul>
<li>Monitors and manages the payroll function.</li>
<li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li>
<li>Manages spa controllable expenses such as guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.</li>
</ul>
<p><strong>Ensuring and delivering exceptional customer service</strong></p>
<ul>
<li>Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Strives to improve service performance.</li>
</ul>
<p><strong>Conducting human resources activities</strong></p>
<ul>
<li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li>
<li>Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.</li>
<li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li>
<li>Develops, implements and maintains a spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Administers the performance appraisal process for direct report managers.</li>
<li>Develops business goals and creates appropriate development plans.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li>
<li>Ensures that regular ongoing communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.</li>
<li>Celebrates successes and publicly recognizes the contributions of team members.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p>We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what s next to power infinite possibilities for our customers, colleagues and society at large.</p> <p> </p> <p> <b>About the Role:</b> </p> <p> </p> <p>Wiley Science Solutions develops trusted scientific software and data products used by researchers worldwide. Our core platform, <b>KnowItAll</b>, is a mature Windows application, complemented by an expanding ecosystem of cloud-based services, including a <b>Data Repository</b> and modern <b>APIs</b>.<br> </p> <p>As a <b>Quality Engineer</b>, you will play a critical role in ensuring quality across both legacy desktop workflows and modern web/API platforms. You will design scalable, maintainable test automation, strengthen regression coverage, and collaborate closely with engineering and product teams to ensure predictable, high-confidence releases as our portfolio grows.</p> <br> <p> <b>How will you make an impact</b>:</p> <p> <b>Testing Activities</b> </p> <ul> <li>Design, develop, and execute manual and automated test cases, scenarios, and scripts.</li> <li>Perform functional, system, regression, integration, and user acceptance testing.</li> <li>Conduct API, interface, data transfer, and web-services testing using tools such as Swagger, Postman.</li> <li>Execute end-to-end Software Testing Life Cycle (STLC) tasks including defect logging, verification, and root cause analysis (Desktop, web, APIs).</li> <li>Own and enhance test coverage across desktop applications, web interfaces, and backend services</li> <li>Proactively identity quality gaps and drive continuous improvement.</li> </ul> <p> <br> <b>Test Planning, Process & Documentation</b> </p> <ul> <li>Produce high-quality defect reports with clear reproduction steps, expected vs. actual results, and impact analysis.</li> <li>Identify systemic issues such as flaky tests, regression patterns, and high-risk areas.</li> <li>Recommend pragmatic improvements to improve product quality and team efficiency.</li> </ul> <p> <br> <b>Tools & Technology</b> </p> <ul> <li>Hands-on experience building and maintaining automation frameworks using one or more of the following: Cypress, Playwright, Selenium (JAVA), TestNG ,WinAppDriver or AI-assisted testing tools.</li> <li>Use Jira to manage sprint-based testing artifacts and TestRail for structured test execution.</li> <li>Utilize AWS Cloud environments and CI/CD tools such as Maven, and GitHub. Support execution of automated testing based on program needs and manager discretion.</li> <li>Support execution of automated testing based on program needs and manager discretion.</li> </ul> <br> <p><b>We power infinite possibilities.</b> </p> <br> <p>For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing creating impact that reaches everywhere. </p> <p> </p> <p>We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. </p> <br> <p>Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. <br> <br> Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact EMAIL_ADDRESS for assistance.<br> <br>We are proud that our workplace promotes continual learning and internal mobility. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.<br> <br>We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles.<br> <br>When applying, please attach your resume/CV to be considered.</p> #LI-SC1<p><strong>Desired Candidate Profile</strong></p><ul><li>Proven QA experience in testing software products, including functional, integration, and regression testing, as well as defect analysis</li><li>Hands-on experience with test automation using modern frameworks; tooling flexibility is acceptable, with a strong focus on reliability and maintainability</li><li>Experience testing web applications and REST APIs, including functional validation, edge case testing, and data setup/teardown</li><li>Strong experience working in Agile Scrum environments</li><li>Excellent collaboration skills, with the ability to translate requirements into clear, testable scenarios</li><li>Ability to work closely with engineers to clarify expected behavior and convert it into repeatable, automated tests</li><li>Excellent written communication skills and a disciplined approach to documentation</li></ul> <br> <p> <b>Nice to Have (Strongly Valued)</b> </p> <ul> <li>Experience testing Windows desktop applications, particularly complex or long-lived systems</li> <li>Experience with data-intensive workflows involving large datasets or file-based systems</li> <li>Familiarity with scientific software, analytical instrumentation, or laboratory data workflows</li> <li>Experience improving CI/CD pipelines and enhancing test reliability, including reducing test flakiness, improving logging, and maintaining stable test data</li> <li>Experience planning and executing performance, load, and scalability testing to identify bottlenecks, validate system behavior under stress, and ensure reliable performance in production-like environments</li> </ul>
<p>Org. Setting and Reporting The position is located in the Office of the Special Envoy of the Secretary-General for Yemen. The incumbent will be based in Amman, Jordan, and will report to the Senior Staff Assistant in the Office of the Special Envoy. Responsibilities Under the direct supervision of the Senior Staff Assistant, and within the limits of the delegated authority, the Administrative Assistant will perform the following duties: GENERAL ADMINISTRATION: Drafts routine correspondence to respond to enquiries in respect to relevant administrative, financial audit, personnel matters; Coordinates extensively with service sections/units and liaises frequently with internal team members in the field mission; Performs other related administrative duties, as required (e.g., operational travel programme; monitoring accounts and payment to vendors and individual contractors for services; physical space planning; identification of office technology needs and maintenance of equipment, software and systems; organizing and coordinating seminars, conferences and translations); Performs other duties that fall within the competency and responsibility of the position. HUMAN RESOURCES & TRAVEL MANAGEMENT: Coordinates and follows up on administrative actions related to human resources activities, including recruitment, onboarding, placement, separation, training and related personnel matters, ensuring timely processing and compliance with applicable procedures. Coordinate and follow up on travel-related administrative actions, including the preparation and review of travel requests, travel claims, travel entitlements and supporting documentation, ensuring compliance with applicable United Nations rules and procedures. Advise substantive offices, travelers, plus mission personnel and movement control staff of arrival information, requesting arrangements to be made accordingly for traveler. BUDGET AND FINANCE: Assists the supervisor when required in the elaboration of resource requirements for budget submissions; Assists with the preparation of budget performance submissions and finalization of budget performance reports, analyzing variances between approved budgets and actual expenditures; Co-ordinates with other finance and budget staff on related issues during preparation of budget reports; Assists with budget, finance and petty cash administration activities, including maintaining supporting documentation and monitoring transactions in accordance with established procedures. CONTRACT ADMINISTRATION: Assists with the day-to-day administration of contracts between the section/unit and external contractors for outsourced services; Audits the contractors' invoices against the goods and services provided by the contractor as and when required; Processes the payment of contractors' invoices and monitor payments; Prepares and processes all forms and permissions for contractual and work Unit, Section or Service staff, including UN grounds passes, property passes, UN parking permits, swipe-card access and door keys; Performs other duties, as required. Competencies Professionalism: Ability and experience across a broad range of administrative functions, which should include budget/work programme, human resources and database management; Knowledge and application of the UN systems and Staff Regulations and Rules; A high degree of commitment to ensure the proper use of the Organization's resources; Proven capability to put all the above knowledge to work, working, independently with a high degree of responsibility; Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Planning and Organizing: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments and adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently. Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.</p><p><strong>Desired Candidate Profile</strong></p><p>Education High school or equivalent diploma is required. Job - Specific Qualification Certificate in Data Analytics is required. Power BI Essential Training certificate is required. Work Experience A minimum of six (6) years of progressively responsible experience in finance, accounting, human resources, audit, administrative services, or other related fields is required. At least one (1) year of experience providing administrative and executive support to senior officials at the Assistant Secretary-General level or above in an international organization is required. At least four (4) years of progressively experience in the field of travel within UN common system operations dealing with complex travel administration including experience in visa processing, travel entitlements, travel claims is required. Experience within the United Nations common system or comparable organizations, particularly in the Middle East region, is desirable. At least three (3) years' experience in systems such as Umoja (SAP) platform, including the Umoja Travel and Shipment Module, is required (candidates must have substantial experience independently processing Travel Requests, Travel Expense Reports, banking information, and related travel transactions in Umoja, including non-UN participants attending UN-organized events and conferences). Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required.</p>
<p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Audit and Verification Specialist reports to the Deputy Director of Finance and Chief, Accounts Division.</p><p>Responsibilities</p><p>Acts as a focal point for the Agency in coordinating verification missions across the Fields; provides technical leadership at strategic and operational levels in support of the missions, with a particular focus on planning and leading interactions and coordination of UNRWA activities and information with multiple levels; including understanding the terms and reference of the verification, providing guidance to External Relations Department (ERD), Communications Department (CD) and Field leads on verification queries, review of responses, coordination of responses with Field, Department of Legal Affairs (DLA), ERD and CD, and follow up on post verification actions.</p><p>Assesses approach of internal audits and verifications for consistency with the techniques and standards of the profession and audit best practices, as well as applicable Accounting Standards, Financial Regulations and Instructions of the Agency; ensures the findings are in line with the terms of references agreed with the mission and the audit/verification; identifies issues and trends and makes recommendations to improve the Agency s timeliness and quality of data provided in response of audit and verification missions; reviews the submission of documents as required for verification missions, to ensure accuracy and completeness of supporting documents; highlights risk areas and takes the lead in coordinating corrective actions; performs proper reconciliations.</p><p>In coordination with main UNBOA focal point of the Agency, manages the interim and final audit by UN Board of Auditors (UNBoA), including engagement with department/field directors, preparation of plan, entrance and exit meetings with the management team, communication including; collecting, interpreting and dissemination of audit requests, observation and recommendations; develops and leads the functioning of Agency-wide mechanism for data collection and consolidation to oversee and control the collection, review, consolidation and submission of responses from department /field directors after due verification and quality control in coordination with the department directors; coordinates with concerned parties to ensure timely responses to audit queries and observations, drafts management responses to audit queries; backfills main UNBOA focal point of the Agency as necessary.</p><p>Provides support in managing the timely implementation of UNBoA, internal audits, donor verification recommendations by proper tracking and monitoring; ensures audit recommendations implementation rate meets the required benchmark; takes the lead in implementing initiatives with respect to system, tools, policies, guidance to improve audit recommendations tracking and implementation.</p><p>Acts as the focal point in Finance Department for Department of Internal Oversight Services (DIOS) audits, Advisory Committee of Internal Oversight (ACIO) visits and coordinating other inspections including planning the timing of audits, coordination and collection of data within Finance department and submission to the relevant bodies.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>Education</h2><p>Advanced university degree (Master or equivalent) from an accredited educational institution in accounting, finance, business administration or related field.</p><p>Job - Specific Qualification Not available.</p><h2>Work Experience</h2><p>At least seven years of progressively responsible and relevant experience in the application of the knowledge acquired accounting, finance, business administration or related field is required.</p><p>At least three years at the international level, in a large multinational, governmental, or non-profit organization in the areas of budgeting, accounting, financial management or related work, using computer-based financial systems is required.</p><p>Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have a minimum of two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required.</p><p>Advanced university degree (Master or equivalent) from an accredited educational institution in accounting, finance, business administration or related field is required.</p><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><h2>Desirable Qualifications</h2><p>Experience in budget or finance office of an organization in the UN common system is desirable.</p><p>Membership in a professional body of accountants (e.g. Institute of Chartered Accountants, Institute of Certified Public Accountants) is desirable.</p><p>Basic knowledge of Arabic is desirable.</p><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable.</p><p>The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met for Restaurant<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.<br>• Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the restaurant.<br>• Communications production needs to key personnel.<br>• Assists in developing daily and seasonal menu items for the restaurant.<br>• Ensures compliance with all applicable laws and regulations regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Estimates daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishing and Maintaining Restaurant Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p> <strong>Introduction</strong> </p> <p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p> <p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. </p> <p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration </p> <p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates. </p> <p> <strong>Organizational Context and Scope</strong> </p> <p>Under the overall supervision of the Programme Support Officer and the direct supervision of the Information Management Officer, and in close collaboration with the Programme Units, the Senior Information Management Associate Shelter and Non-food Items (S/NFI) will be responsible and accountable for serving as the technical reference for Information Management (IM) and geospatial work in support of the Shelter and Non-Food Items (S/NFI) programme and Monitoring, Evaluation and Learning (MEAL) functions. The incumbent will oversee data systems, dashboards, and geospatial products, interpret programme data, and provide technical support to programme management, Implementing Partners (IPs) and external stakeholders on information requirements, data quality and reporting to deliver accurate, accessible, and well-structured data that informs programme and management decision-making across the CO. </p> <p> <strong>Required Qualifications and Experience</strong> </p> <p> <strong>Education</strong> </p> <ul> <li>Bachelor s degree in computer science, Information Management, Engineering, or a related field from an accredited academic institution with five years of relevant professional experience; or,</li> <li> <p>High school diploma in the above fields with seven years of relevant professional experience.</p> <p>Accredited Universities are those listed in the UNESCO World Higher Education Database. </p> </li> </ul> <p> <strong>Experience</strong> </p> <ul> <li>A minimum of five years experience in IM systems;</li> <li>Experience in managing and coordinating information flows and data management processes, including collecting, storing, processing, and analysing data to generate information products;</li> <li>Experience in programme implementation and information management for humanitarian projects, particularly in Shelter and Non-food Items and/or Common Pipeline programmes, is required; and,</li> <li>Experience in Airtable is an advantage.</li> </ul> <p> <strong>Skills</strong> </p> <ul> <li>Knowledge of the latest technological developments in information technology and information systems;</li> <li>Proven ability to analyse statistical information;</li> <li>Demonstrated information management skills and understanding of different data collection methodologies; and knowledge of KoboCollect applications;</li> <li>Computer literacy, including knowledge of SQL databases, Microsoft Office, QGIS, and ArcGIS; and,</li> <li>Proficiency in using Airtable is a strong advantage.</li> </ul> <p> <strong>Languages</strong> </p> <p>All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). </p> <p>For this position, fluency in English is required (oral and written). </p> <p>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. </p> <p> <strong>Required Competencies</strong> </p> <p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process. </p> <p> <strong>Values </strong>- all IOM staff members must abide by and demonstrate these five values:</p> <ul> <li> <strong>Inclusion and respect for diversity</strong>: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li> <li> <strong>Integrity and transparency</strong>: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li> <li> <strong>Professionalism</strong>: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li> <li> <strong>Courage</strong>: Demonstrates willingness to take a stand on issues of importance.</li> <li> <strong>Empathy</strong>: Shows compassion for others, makes people feel safe, respected and fairly treated.</li> </ul> <p> <strong>Core Competencies</strong> behavioural indicators Level 2</p> <ul> <li> <strong>Teamwork</strong>: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li> <li> <strong>Delivering results</strong>: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li> <li> <strong>Managing and sharing knowledge</strong>: Continuously seeks to learn, share knowledge and innovate.</li> <li> <strong>Accountability</strong>: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li> <li> <strong>Communication</strong>: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li> </ul> <p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in computer science, Information Management, Engineering, or a related field from an accredited academic institution with five years of relevant professional experience; or,</li><li>High school diploma in the above fields with seven years of relevant professional experience.</li><li>A minimum of five years experience in IM systems;</li><li>Experience in managing and coordinating information flows and data management processes, including collecting, storing, processing, and analysing data to generate information products;</li><li>Experience in programme implementation and information management for humanitarian projects, particularly in Shelter and Non-food Items and/or Common Pipeline programmes, is required; and,</li><li>Experience in Airtable is an advantage.</li><li>Knowledge of the latest technological developments in information technology and information systems;</li><li>Proven ability to analyse statistical information;</li><li>Demonstrated information management skills and understanding of different data collection methodologies; and knowledge of KoboCollect applications;</li><li>Computer literacy, including knowledge of SQL databases, Microsoft Office, QGIS, and ArcGIS; and,</li><li>Proficiency in using Airtable is a strong advantage.</li><li>Fluency in English is required (oral and written).</li></ul>
<p><h4>Job summary<\/h4>\n<p>Assists the director of security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and standard operating procedures.<\/p>\n\n<h4>Candidate profile<\/h4>\n<p><strong>Education and experience<\/strong><\/p>\n<ul>\n<li>High school diploma or GED; 3 years experience in the security\/loss prevention or related professional area.<\/li>\n<li>Or 2-year degree from an accredited university in criminal justice or related major; 1 year experience in the security\/loss prevention or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n<p><strong>Managing security operations<\/strong><\/p>\n<ul>\n<li>Assists in the development and implementation of emergency procedures.<\/li>\n<li>Recommends follow-up action for security breaches.<\/li>\n<li>Conducts investigation of all losses of property assets and refers to proper management for disposition.<\/li>\n<li>Deploys security staff to effectively monitor and protect property assets.<\/li>\n<li>Complies with all corporate security safety and security management guidelines and procedures.<\/li>\n<li>Completes proper documentation and reports all employee accident and general liability incidents to claims reporting service.<\/li>\n<li>Conducts periodic patrols of entire property and parking areas.<\/li>\n<li>Recognizes success across areas of responsibility.<\/li>\n<li>Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<\/li>\n<li>Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<\/li>\n<li>Implements action plans to monitor and control risk.<\/li>\n<li>Keeps abreast of local criminal activity as it may impact property.<\/li>\n<li>Maintains required reports and documentation regarding patrols of property and parking areas.<\/li>\n<li>Inspects all security equipment and ensures it is fully functioning.<\/li>\n<li>Provides means for obtaining necessary medical attention on a timely basis.<\/li>\n<li>Conducts hourly employee performance appraisals according to standard operating procedures.<\/li>\n<li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n<li>Completes disciplinary procedures and documentation according to standard and local operating procedures (SOPs and LSOPs) and supports the peer review process.<\/li>\n<li>Maintains first aid and CPR certifications required for security officers.<\/li>\n<li>Implements local authority requirement for security and safety.<\/li>\n<\/ul>\n\n<p><strong>Leading security teams<\/strong><\/p>\n<ul>\n<li>Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<\/li>\n<li>Celebrates successes by publicly recognizing the contributions of team members.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<\/ul>\n\n<p><strong>Providing and ensuring exceptional customer service<\/strong><\/p>\n<ul>\n<li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<\/li>\n<li>Empowers employees to provide excellent customer service.<\/li>\n<li>Meets quality standards and customer expectations on a daily basis.<\/li>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<\/ul>\n\n<p><strong>Conducting human resources activities<\/strong><\/p>\n<ul>\n<li>Assists in minimizing cost of accident claims through aggressive claims management.<\/li>\n<li>Brings issues to the attention of human resources as necessary.<\/li>\n<li>Strives to improve service performance.<\/li>\n<li>Administers property policies fairly and consistently.<\/li>\n<\/ul>\n\n<p><strong>Additional responsibilities<\/strong><\/p>\n<ul>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Develops and maintains a working relationship with local law enforcement authorities.<\/li>\n<li>Informs and\/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<\/li>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<li>Provides guidance in setting health and safety policies and standards.<\/li>\n<li>Coordinates with event sales for VIP escort and media control for large events.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand\u2019s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
<p>Proudly voted a Great Place to Work , we are a dynamic startup in the CPaaS (Communication Platform as a Service) space that is revolutionizing the way businesses communicate. Our team is made up of 400+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies. We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big! Meet the team! Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team. As a Product Operations Lead, you will partner closely with Product Leadership to translate product strategy into scalable operational practices that drive alignment, efficiency, and measurable business outcomes. You will establish and continuously improve product operating models, governance frameworks, and cross-functional processes that enable Product, Engineering, Commercial, Marketing, and Customer-facing teams to work effectively toward shared goals. Acting as a trusted partner to stakeholders across the organization, you will drive collaboration, facilitate informed decision-making through data and insights, and ensure clear communication of product priorities, roadmaps, and outcomes. You will lead product enablement initiatives, support successful product launches and adoption, develop performance metrics and reporting frameworks, and identify opportunities to streamline workflows through process optimization and automation. By championing operational excellence, customer-centricity, and continuous improvement, you will help create an environment where product teams can scale efficiently, deliver value consistently, and maximize the impact of the product portfolio. Help us shape the future of communication by: Leading and continuously improving product operations frameworks, governance, and ways of working across Product teams. Owning and optimizing product planning processes, roadmap reviews, prioritization workflows, and operational cadences. Establishing scalable operational practices that improve alignment, transparency, delivery predictability, and execution quality. Driving standardization of product reporting, KPIs, operational dashboards, and decision-support insights. Identifying operational inefficiencies and implementing process improvements to increase team effectiveness and focus. Promoting adoption of AI tools, automation, and operational best practices to improve workflows, reporting, documentation, and knowledge sharing. Partnering closely with Product, Engineering, Design, Commercial, Customer Success, Support, Presales, and Marketing teams to ensure strong operational alignment. Acting as a central point of coordination between business and product organizations. Facilitating communication of product priorities, roadmap updates, launches, and operational initiatives across stakeholders. Supporting leadership teams with operational insights, strategic reporting, and executive-ready communications. Leading Product Enablement initiatives that help internal teams effectively position, support, and adopt product capabilities. Supporting product launches, feature rollouts, demos, and internal readiness activities. Translating complex product functionality into clear messaging, use cases, enablement materials, and customer value narratives. Partnering with Commercial and Marketing teams to improve product awareness, adoption, and customer engagement. Helping identify and remove adoption barriers impacting internal teams or customers. Synthesizing customer feedback, product analytics, sales insights, and market trends into actionable recommendations. Identifying product usage patterns, operational gaps, and growth opportunities that can influence product strategy and commercial outcomes</p><p><strong>Desired Candidate Profile</strong></p><p>5+ years of experience in Product Operations, Product Management, Product Enablement, Product Marketing, Presales, Solution Consulting, or related roles. Proven experience leading or scaling operational processes within Product or SaaS organizations. Strong understanding of product lifecycle management, product delivery processes, and cross-functional collaboration. Experience working closely with Product, Engineering, and Commercial teams in fast-paced environments. Strong analytical and problem-solving capabilities with the ability to translate insights into actionable outcomes. Excellent communication, facilitation, and stakeholder management skills. Demonstrated ability to drive initiatives independently and influence cross-functional teams. Bachelor s degree or equivalent practical experience. Experience in SaaS or CPaaS environments is a strong advantage.</p><p><strong>Craft and Toolkit:</strong></p><ul><li>Product Operations & Process Optimization</li><li>Strategic Planning & Execution</li><li>Cross-Functional Leadership</li><li>Product Enablement & Adoption</li><li>Operational Excellence & Governance</li><li>Data Analysis & Insight Generation</li><li>Communication & Executive Storytelling</li><li>Stakeholder Management & Influence</li><li>Solutioning & Product Demonstrations</li><li>AI Tools & Workflow Automation</li><li>Customer-Centric Mindset</li><li>Proactive, ownership-driven approach</li></ul><p><strong>Character Traits:</strong></p><ul><li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability take responsibility and follow projects through to completion.</li><li>Communication explain ideas clearly and listen to others across teams.</li><li>Collaboration work well with others and support team goals.</li><li>Adaptability and learning adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing help others grow and share what you know.</li><li>Resilience stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail do work carefully and strive for improvement.</li><li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li></ul>
<p> <strong>Introduction</strong> </p> <p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p> <p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. </p> <p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration </p> <p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates. </p> <p> <strong>Organizational Context and Scope</strong> </p> <p>Under the overall supervision of Head of Resources Management, and the direct supervision of Supply Chain Officer, and, in collaboration with relevant units and Headquarters (HQ), the Senior Supply Chain Associate will be responsible and accountable for managing the resources management activities within Supply Chain Unit (SCU), liaising with the different units within the Gaza Occupied Palestinian Territory (OPT) as well as related units within the Country Office (CO) and the region. </p> <p> <strong>Required Qualifications and Experience</strong> </p> <p> <strong>Education</strong> </p> <ul> <li> <p>Bachelor degree in Business Administration, Accounting, Logistics, Supply Chain Management or a related field from an accredited academic institution with five years of relevant professional experience; or</p> </li> <li> <p>High school diploma with seven years of relevant professional experience.</p> </li> <li> <p>Certification in Procurement, Logistics or Supply Chain Management is an advantage.</p> <p> </p> <p>Accredited Universities are those listed in the UNESCO World Higher Education Database. </p> </li> </ul> <p> <strong>Experience</strong> </p> <ul> <li> <p>Experience in procurement and logistics and working with service providers and vendors;</p> </li> <li> <p>Experience with asset management process;</p> </li> <li> <p>Experience working with IOM/UN Procurement and Logistics Rules and Procedures is an advantage;</p> </li> <li> <p>Experience working in an international organisation in a multi-cultural setting an advantage;</p> </li> <li> <p>Experience in coordination with Logistics Cluster (LC); and,</p> </li> <li> <p>Experience working with Matpash system.</p> </li> </ul> <p> <strong>Skills</strong> </p> <ul> <li> <p>High level of computer literacy;</p> </li> <li> <p>Ability to work with national and international institutions;</p> </li> <li> <p>Ability to prepare clear and concise report;</p> </li> <li> <p>Demonstrated ability to and exercise sound judgment;</p> </li> <li> <p>Ability to supervise staff and coordinate administrative activities; </p> </li> <li> <p>Excellent communication and negotiation skills; </p> </li> <li> <p>Ability to establish realistic resource requirements to meet IOM needs.</p> </li> </ul> <p> <strong>Languages</strong> </p> <p>All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). </p> <p>For this position, fluency in English and Arabic is required (oral and written). </p> <p>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. </p> <p> <strong>Required Competencies</strong> </p> <p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process. </p> <p> <strong>Values </strong>- all IOM staff members must abide by and demonstrate these five values:</p> <ul> <li> <p> <strong>Inclusion and respect for diversity</strong>: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</p> </li> <li> <p> <strong>Integrity and transparency</strong>: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p> </li> <li> <p> <strong>Professionalism</strong>: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p> </li> <li> <p> <strong>Courage</strong>: Demonstrates willingness to take a stand on issues of importance.</p> </li> <li> <p> <strong>Empathy</strong>: Shows compassion for others, makes people feel safe, respected and fairly treated.</p> </li> </ul> <p> <strong>Core Competencies</strong> behavioural indicators Level 2</p> <ul> <li> <p> <strong>Teamwork</strong>: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p> </li> <li> <p> <strong>Delivering results</strong>: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</p> </li> <li> <p> <strong>Managing and sharing knowledge</strong>: Continuously seeks to learn, share knowledge and innovate.</p> </li> <li> <p> <strong>Accountability</strong>: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</p> </li> <li> <p> <strong>Communication</strong>: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p> </li> </ul> <p> <strong>Managerial Competencies</strong> behavioural indicators Level 2, if with direct reports</p> <ul> <li> <p> <strong>Leadership</strong>: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</p> </li> <li> <p> <strong>Empowering others</strong>: Creates an enabling environment where staff can contribute their best and develop their potential.</p> </li> <li> <p><br></p></li></ul><ol><li> </li> </ol><p><strong>Desired Candidate Profile</strong></p><ul> <li> <p>Bachelor degree in Business Administration, Accounting, Logistics, Supply Chain Management or a related field from an accredited academic institution with five years of relevant professional experience; or</p> </li> <li> <p>High school diploma with seven years of relevant professional experience.</p> </li> <li> <p>Certification in Procurement, Logistics or Supply Chain Management is an advantage.</p> <p> </p> <p>Accredited Universities are those listed in the UNESCO World Higher Education Database. </p> </li> </ul> <p> <strong>Experience</strong> </p> <ul> <li> <p>Experience in procurement and logistics and working with service providers and vendors;</p> </li> <li> <p>Experience with asset management process;</p> </li> <li> <p>Experience working with IOM/UN Procurement and Logistics Rules and Procedures is an advantage;</p> </li> <li> <p>Experience working in an international organisation in a multi-cultural setting an advantage;</p> </li> <li> <p>Experience in coordination with Logistics Cluster (LC); and,</p> </li> <li> <p>Experience working with Matpash system.</p> </li> </ul> <p> <strong>Skills</strong> </p> <ul> <li> <p>High level of computer literacy;</p> </li> <li> <p>Ability to work with national and international institutions;</p> </li> <li> <p>Ability to prepare clear and concise report;</p> </li> <li> <p>Demonstrated ability to and exercise sound judgment;</p> </li> <li> <p>Ability to supervise staff and coordinate administrative activities; </p> </li> <li> <p>Excellent communication and negotiation skills; </p> </li> <li> <p>Ability to establish realistic resource requirements to meet IOM needs.</p> </li> </ul> <p> <strong>Languages</strong> </p> <p>All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). </p> <p>For this position, fluency in English and Arabic is required (oral and written). </p> <p>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. </p>
<p>1. Participate in evaluation of staffing needs in the office and assist in coordination of recruitment processes, including but not limited to, providing guidance to hiring managers on preparation of Post Description (PD), drafting and posting Vacancy Notice (VN)/Special Vacancy Notice, screening and shortlisting applications, drafting interview protocols, preparing and administering written tests, taking part in interview panels as assigned, drafting candidates assessment forms, conducting reference checks, preparing job offers, administering recruitment mailbox, etc.</p><p>2. Carry-out and coordinate pre-employment activities such as preparation of Entry on Duty (EOD) documentation and collection of supporting documentation, coordination of EOD medical exams and follow-up with Medical Services on medical clearance, coordinate enrollment in insurance plans as appropriate, coordination and delivery of induction sessions, arrangement for security briefing, etc.</p><p>3. Perform assigned role(s) in the organisational HR system, paying special attention to data consistency and accuracy; input, maintain and verify data based on approvals and supporting documentation; verify eligibility for allowances and other benefits, monitor and follow up on contractual situation and entitlements, and initiate and coordinate prompt actions; generate, edit and review reports, contract extensions, personnel actions and other related documentation.</p><p>4. Monitor attendance and leave administration; generate, edit and analyse leave-related reports; respond to questions concerning leave administration; guide staff on request and approval procedure in the system.</p><p>5. Carry-out and monitor a wide range of Human Resource actions including but not limited to preparation of documentation for separation, classification, reclassification, promotion, disciplinary cases and coordinate with the Regional Office (RO), and Human Resource Management in Geneva as appropriate.</p><p>6. Prepare, coordinate and monitor all reports on personnel matters and submit timely to concerned parties; draft and review routine correspondence, letters, certifications, etc.; create and maintain a systematic way to archive Human Resources documents (electronic and hard copies). Update and maintain electronic and physical archiving systems in the unit including personnel files with all supporting documentation, recruitment files, Human Resources policies, regulations, guidelines and manuals, internal controls, etc.</p><p>7. Monitor compliance with the performance evaluation process and follow-up with staff and supervisors as needed; facilitate compliance by providing technical guidance on the use of the system.</p><p>8. Plan and coordinate the organisation of Human Resources events including staff development and training activities in coordination with the Staff Development and Learning Unit and maintain updated records. Participate in assessments of staff training and development needs.</p><p>9. Provide information to staff on their entitlements and responsibilities in line with IOM regulations, instructions and procedures. Respond to standard and more complex inquiries and refer to the most sensitive ones as appropriate.</p><p>10. Identify areas for improvement and highlight them to the supervisor; provide inputs for new procedures to complement or to adapt existing ones taking into consideration the specific needs of the office. Assist in analysing and resolving sensitive cases by collating background information, preparing summaries and sharing best practices. Provides comments on interpretation</p><p>11. Participate in inter-agency Human Resources related working groups as assigned.</p><p>12. Provide guidance and training to and coordinate and monitor work of new/junior staff in the unit.</p><p>13. Perform such other relevant duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Required Qualifications and Experience</p><p>Education Bachelor s degree in human resources, Business Administration, Psychology or related field with four years of relevant professional experience; or, High School diploma with six years of relevant experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p>Experience Experience administering employee benefits, entitlements, end to end recruitment and contract administration at a local level. familiarity with the IOM operational policies Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint, E-mail, Outlook; previous experience with Enterprise Resource Planning (ERP) human resources software such as oracle, SAP is a distinct advantage; Prior work experience with international humanitarian organisations, non-government or government institutions/organisation in a multi-cultural setting is an advantage.</p><p>Skills Attention to detail, ability to organise paperwork in a methodical way; Discreet, details and clients-oriented, patient and willingness to learn new things</p><p>Languages All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, Fluency in English is required (oral and written) Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><p>Required Competencies</p><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><p>Values - all IOM staff members must abide by and demonstrate these five values:</p><ul><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><p>Core Competencies behavioural indicators Level 2</p><ul><li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><p>Managerial Competencies behavioural indicators Level 2, if with direct reports</p><ul><li>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li>Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential.</li><li>Building Trust : Promotes shared values and creates an atmosphere of trust and honesty.</li><li>Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li>Humility : Leads with humility and shows openness to acknowledging own shortcomings.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>The HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR Manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading and Monitoring Recruitment and Hiring Activity<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Establishes and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Oversees/monitors candidate identification and selection process.<br>• Provides subject matter expertise to property managers regarding selection procedures.<br>• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.<br>• Performs quality control on vendor partner’s performance regarding applicant sourcing and selection.<br>Administering and Providing Education Related to Employee Benefits<br>• Works with unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Prepares, audits and distributes unemployment claim activity reports to property management.<br>• Attends unemployment hearings and ensures property is properly represented.<br>• Ensures that department has the available resources on hand to administer employee benefits.<br>Managing Employee Development<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.<br>• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Managing Legal and Compliance Practices<br>• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Ensures medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.<br>• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.<br>• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Kitchen Operations for Property<br>• Leads kitchen management team.<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities <br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>The HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR Manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area. OR</li>
<li>2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Leading and monitoring recruitment and hiring activity</strong></p>
<ul>
<li>Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.</li>
<li>Establishes and maintains contact with external recruitment sources.</li>
<li>Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.</li>
<li>Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.</li>
<li>Oversees/monitors candidate identification and selection process.</li>
<li>Provides subject matter expertise to property managers regarding selection procedures.</li>
<li>Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.</li>
<li>Performs quality control on vendor partner’s performance regarding applicant sourcing and selection.</li>
</ul>
<p><strong>Administering and providing education related to employee benefits</strong></p>
<ul>
<li>Works with unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.</li>
<li>Prepares, audits and distributes unemployment claim activity reports to property management.</li>
<li>Attends unemployment hearings and ensures property is properly represented.</li>
<li>Ensures that department has the available resources on hand to administer employee benefits.</li>
</ul>
<p><strong>Managing employee development</strong></p>
<ul>
<li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Ensures employees are cross-trained to support successful daily operations.</li>
<li>Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.</li>
<li>Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.</li>
<li>Ensures attendance by all new hires and participation of the leadership team in training programs.</li>
<li>Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.</li>
</ul>
<p><strong>Maintaining employee relations</strong></p>
<ul>
<li>Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).</li>
<li>Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.</li>
<li>Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner.</li>
<li>Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.</li>
<li>Partners with Loss Prevention to conduct employee accident investigations, as necessary.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position.</li>
</ul>
<p><strong>Managing legal and compliance practices</strong></p>
<ul>
<li>Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.</li>
<li>Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.</li>
<li>Ensures medical records are maintained in a separate, secure and confidential medical file.</li>
<li>Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).</li>
<li>Communicates property rules and regulations via the employee handbook.</li>
<li>Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.</li>
<li>Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.</li>
<li>Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.</li>
<li>Manages Workers Compensation claims to ensure appropriate employee care and manage costs.</li>
<li>Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p>
<p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>The HR manager directs and works with human resources and operations employees to carry out the daily activities of the human resource office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area. OR</li>
<li>2-year degree from an accredited university in human resources, business administration, or related major; 2 years experience in the human resources, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Leading and monitoring recruitment and hiring activity</strong></p>
<ul>
<li>Assists in the interviewing and hiring of human resource employee team members with the appropriate skills, as needed.</li>
<li>Establishes and maintains contact with external recruitment sources.</li>
<li>Attends job fairs and ensures documentation of outreach efforts in accordance with human resource standard operating procedures.</li>
<li>Networks with local organizations (e.g., hotel association and peers) to source candidates for current or future openings.</li>
<li>Oversees/monitors candidate identification and selection process.</li>
<li>Provides subject matter expertise to property managers regarding selection procedures.</li>
<li>Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.</li>
<li>Performs quality control on vendor partner’s performance regarding applicant sourcing and selection.</li>
</ul>
<p><strong>Administering and providing education related to employee benefits</strong></p>
<ul>
<li>Works with unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.</li>
<li>Prepares, audits and distributes unemployment claim activity reports to property management.</li>
<li>Attends unemployment hearings and ensures property is properly represented.</li>
<li>Ensures that department has the available resources on hand to administer employee benefits.</li>
</ul>
<p><strong>Managing employee development</strong></p>
<ul>
<li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Ensures employees are cross-trained to support successful daily operations.</li>
<li>Uses all available on the job training tools for employees; supervises ongoing training initiatives and conducts training, when appropriate.</li>
<li>Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.</li>
<li>Ensures attendance by all new hires and participation of the leadership team in training programs.</li>
<li>Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.</li>
</ul>
<p><strong>Maintaining employee relations</strong></p>
<ul>
<li>Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).</li>
<li>Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.</li>
<li>Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner.</li>
<li>Ensures employee issues are referred to the department manager for resolution or escalated to the director of human resources/multi-property director of human resources.</li>
<li>Partners with loss prevention to conduct employee accident investigations, as necessary.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position.</li>
</ul>
<p><strong>Managing legal and compliance practices</strong></p>
<ul>
<li>Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.</li>
<li>Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.</li>
<li>Ensures medical records are maintained in a separate, secure and confidential medical file.</li>
<li>Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).</li>
<li>Communicates property rules and regulations via the employee handbook.</li>
<li>Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.</li>
<li>Conducts periodic claims reviews with regional claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.</li>
<li>Represents human resources at the property safety committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.</li>
<li>Manages workers compensation claims to ensure appropriate employee care and manage costs.</li>
<li>Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p>
<p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>The HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR Manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading and Monitoring Recruitment and Hiring Activity<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Establishes and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Oversees/monitors candidate identification and selection process.<br>• Provides subject matter expertise to property managers regarding selection procedures.<br>• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.<br>• Performs quality control on vendor partner’s performance regarding applicant sourcing and selection.<br>Administering and Providing Education Related to Employee Benefits<br>• Works with unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Prepares, audits and distributes unemployment claim activity reports to property management.<br>• Attends unemployment hearings and ensures property is properly represented.<br>• Ensures that department has the available resources on hand to administer employee benefits.<br>Managing Employee Development<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.<br>• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Managing Legal and Compliance Practices<br>• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Ensures medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.<br>• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.<br>• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Kitchen Operations for Property<br>• Leads kitchen management team.<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities <br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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