Programming in Jordan
3278 Jobs Found
<h2 class="h5">Job description</h2>
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<p>&nbsp;</p><br><p><strong>Role Overview</strong><br>The Senior Human Capital Consultant works in a client-facing role, advising clients on talent and organizational development challenges. The Consultant is expected to contribute across the <strong>end-to-end consulting engagement cycle</strong>, starting with opportunity identification and development, followed by proposal development, and through to project execution and delivery.</p><br><p>The Consultant works as part of project teams to deliver high-quality HR transformation engagements across a range of industries. Typical projects include organization design, organizational structures and levels, competency frameworks, job descriptions, performance management systems, succession planning, rewards and compensation, HR policies and processes, and process improvement.</p><br><p>The Consultant is expected to demonstrate strong technical capabilities and professional knowledge, stay current with relevant business and industry trends, and build strong relationships with clients. The role includes responsibility for delivering high-quality work, monitoring project progress and risks, and keeping key stakeholders informed of progress and expected outcomes.</p><br><p>The Consultant also contributes to research and thought leadership and, where assigned, coaches and supports junior team members. The role may involve working on regional projects and travel.</p><br><p><br><strong>Key Responsibilities:</strong></p><br><ul><li>Identify potential business opportunities and prospective clients and build relationships to support lead generation and business growth.</li><li>Support the development of business opportunities by understanding client needs, defining potential solutions, and maintaining regular communication with prospective and existing clients.</li><li>Conduct research and contribute to the development of technical and commercial proposals.</li><li>Develop solutions across organization transformation, organization design, job descriptions, performance management, competency frameworks, succession planning, and rewards and compensation.</li><li>Develop HR policies in line with applicable labor laws and leading practices.</li><li>Review HR processes and controls and recommend process improvement solutions.</li><li>Lead the day-to-day execution of project activities in line with agreed project plans and direction from senior team members.</li><li>Develop high-quality project deliverables, analyses, reports, and presentation materials.</li><li>Manage assigned projects and workstreams within agreed timelines and budgets, allocate tasks to team members, and conduct first-round reviews of project deliverables.</li><li>Build and maintain strong client relationships throughout project delivery, proactively addressing client needs and keeping key stakeholders informed of progress and expected outcomes.</li><li>Manage and nurture key client accounts to support ongoing relationships and identify potential follow-on opportunities.</li><li>Conduct secondary research and stay current with local, regional, and international trends in human capital and business advisory.</li></ul><p><strong>Desired Profile</strong></p><br><ul><li>4–6 years of relevant experience in HR consulting, advisory, professional services, and/or organizational development roles, preferably within a reputable project-based or consulting environment.</li><li>Bachelor’s degree in Business Administration, Human Resources, or a related field.</li><li>Strong technical knowledge across relevant human capital and organizational development areas.</li><li>Strong analytical and research skills, with the ability to conduct secondary research, gather market intelligence, and develop sound, evidence-based recommendations.</li><li>Strong project delivery skills, with the ability to manage multiple priorities and deliver high-quality work within agreed timelines.</li><li>Excellent communication, presentation, and time management skills.</li><li>Strong problem-solving skills, demonstrating creative thinking and rigorous analysis in addressing business challenges.</li><li>Demonstrated ability to leverage AI and digital tools to enhance research, analysis, problem-solving, and the quality and efficiency of consulting deliverables.</li><li>Ability to develop and analyze process maps using Visio or similar process-mapping tools.</li><li>Proficiency in Microsoft Office applications, particularly PowerPoint, Excel, Word, Project, and Visio.</li><li>Ability to work effectively both independently and within a team-oriented environment.</li><li>Proactive and self-motivated, with the ability to take initiative and learn independently.</li><li>Ability to maintain professionalism and sound judgment in high-pressure situations.</li><li>Willingness to work on regional projects and travel as required.</li></ul><p>&nbsp;</p><br><p><strong>Location</strong></p><br><ul><li>The position is based in <strong>Jordan</strong>. The Consultant may be required to travel to <strong>GCC countries</strong> from time to time to support project-related activities and client engagements.</li></ul><p>&nbsp;</p><br><p>If you would like to know more about the<strong> <span>Global Consulting Bootcamp</span> </strong>Visit:&nbsp;https://caseinpointco.com/global-consultant-bootcamp/<br><span>If you would like to know more about the<strong> <span>MC Club</span> </strong>Visit:&nbsp;https://menaconsultant.com/mc-club/</span></p><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Rooms Operations. Areas of responsibility include Front Office, , Recreation/Health Club, Laundry, Spa and Housekeeping. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms Operations meet the brand’s standards, targets customer needs, ensures associate satisfaction, focuses on growing revenues and maximizes the financial performance of the department. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and associates and provides a return on investment to the owner and Marriott International.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes service issues and identifies trends.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Works with Rooms management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>Managing Revenue Goals<br>• Monitors Rooms operations sales performance against budget.<br>• Reviews reports and financial statements to determine Rooms operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Leading Operations and Department Teams<br>• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams.<br>• Develops systems to enable associates to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures associates are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).<br>• Fosters associate commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and associates.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits associate feedback, utilizes an “open door policy” and reviews associate satisfaction results to identify and address associate problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p>Build pipelines that process large volumes of documents (PDF, Word, Excel, and scanned fi les, inEnglish and Arabic) into clean, structured data.</p><p>Use LLMs and vision-language models to extract key details into defi ned schemas (structuredoutputs).</p><p>Classify documents and rank them against business-defi ned criteria, and explain why each rankingwas given.</p><p>Build retrieval over document collections so users and agents can search and ask questions.</p><p>Build evaluation:</p><p>labelled test sets</p><p>precision and recall for extraction and classifi cation</p><p>LLM-as-judge where it helps</p><p>regression tests whenever prompts or models change</p><p>Keep cost and latency under control on self-hosted, open-weight models.</p><p>Work with the business users who defi ne the criteria, and turn their feedback into measurableimprovements.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Must have</p><p>6+ years of software engineering, including 1+ year building LLM-powered applications.</p><p>Hands-on experience with</p><p>document processing</p><p>: parsing, OCR, and layout analysis (e.g.Docling, Unstructured, Tesseract, or similar).</p><p>Experience building extraction, classifi cation, or ranking systems, and measuring their accuracy.</p><p>Strong</p><p>Python</p><p>.</p><p>Working knowledge of the core AI topics below.</p><p>Nice to have</p><p>Arabic NLP, or experience with multilingual documents.</p><p>Vision-language models for document understanding.</p><p>Vector search and RAG (e.g. pgvector, Qdrant, OpenSearch).</p><p>Fine-tuning small models for extraction or classifi cation.</p><p>Learning-to-rank or recommendation systems.</p><p>Core AI knowledge</p><p>We expect every AI Engineer on our team to be able to discuss these topics with confi dence. For this rolewe expect depth in LLM fundamentals and evaluation, and working knowledge of the rest.</p><p>How LLMs work:</p><p>the Transformer architecture, tokenisation (and how it affects Arabic text),decoding and sampling, the training pipeline (pre-training, SFT, RLHF / DPO, RL with verifi ablerewards), long-context limits, and common failure modes such as hallucination and promptinjection.</p><p>Agentic AI:</p><p>agent patterns (ReAct, plan-and-execute, refl ection), tool design, context engineering(retrieval, memory, compaction), and safety controls.</p><p>Protocols:</p><p>Model Context Protocol (MCP) and Agent2Agent (A2A).</p><p>Agent harnesses:</p><p>what sits around the model (the loop, tools, permissions, context management),and hands-on experience with at least one agent framework or SDK.</p><p>Behavioural vs procedural approaches:</p><p>when to let the model decide the steps and when todefi ne them in code, and how to combine the two.</p><p>Benchmarks:</p><p>what current benchmarks measure and miss, and how to read results critically.</p></div>
<p><h4>Job summary</h4>
<p>Serves as the property manager on duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assists in resolving any issues and completing tasks.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in guest services, front desk, housekeeping, or related professional area.</li>
<li>OR 2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration,</p><p></p>
<p><h4>Job summary</h4>
<p>Serves as the property manager on duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR</li>
<li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or</p><p></p>
<p><h4>Job summary<\/h4>\n<p>Communicates the concept of Total Quality Management through advising, coaching, training, and facilitating. Works with direct reports, general managers, and other staff to develop and implement quality assurance strategies. Verifies that quality processes meet company\u2019s mission and brand standards, target customer needs, promote employee satisfaction, and focus on continuous improvement at the property level.<\/p>\n\n<h4>Candidate profile<\/h4>\n<p><strong>Education and experience<\/strong><\/p>\n<ul>\n <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years\u2019 experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<\/li>\n <li>OR<\/li>\n <li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years\u2019 experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n<p><strong>Managing quality assurance goals<\/strong><\/p>\n<ul>\n <li>Coaches managers on adopting the Total Quality Management leadership style.<\/li>\n <li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<\/li>\n <li>Directs property quality efforts to address critical customer requirements.<\/li>\n <li>Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.<\/li>\n<\/ul>\n\n<p><strong>Leading quality assurance team<\/strong><\/p>\n<ul>\n <li>Trains team members and managers on problem solving, process improvement, and strategic planning techniques.<\/li>\n <li>Develops systems to enable employees to understand guest satisfaction results.<\/li>\n <li>Communicates a clear and consistent message regarding departmental goals to produce desired results.<\/li>\n <li>Coaches managers on adopting the Total Quality Management leadership style.<\/li>\n <li>Educates new employees on the foundations of the quality processes, how to use quality tools, and their role in continuous improvement.<\/li>\n <li>Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis.<\/li>\n<\/ul>\n\n<p><strong>Managing quality tools<\/strong><\/p>\n<ul>\n <li>Verifies that management practices at all levels are aligned with quality tools.<\/li>\n <li>Uses data collection methods to compile, display, track, and analyze defect trends.<\/li>\n <li>Demonstrates and communicates key drivers of guest satisfaction for the brand\u2019s target customer.<\/li>\n <li>Analyzes issues and identifies trends.<\/li>\n<\/ul>\n\n<p><strong>Managing the guest experience<\/strong><\/p>\n<ul>\n <li>Reviews guest feedback with leadership team and confirms appropriate corrective action is taken.<\/li>\n <li>Responds to and handles guest problems and complaints.<\/li>\n <li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.<\/li>\n <li>Creates an atmosphere in all properties that meets or exceeds guest expectations.<\/li>\n<\/ul>\n\n<h4>About Marriott International<\/h4>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \"Wonderful Hospitality. Always.\" by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.<\/p>\n\n<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott.<\/p>\n\n<p>Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.<\/p>\n\n<p>In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Communicates the concept of Total Quality Management, through advising, coaching, training, and facilitating. Works with direct reports, General Managers, and other staff to develop and implement quality assurance strategies. Verifies that quality processes meet company’s mission and brand standards, target customer needs, promote employee satisfaction, and focus on continuous improvement at the property level.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Quality Assurance Goals<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.<br>Leading Quality Assurance Team<br>• Trains team members and managers on problem solving, process improvement and strategic planning techniques<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Educates new employees on the foundations of the quality processes, how to use quality tools and their role in continuous improvement.<br>• Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis.<br>Managing Quality Tools<br>• Verifies that management practices at all levels are aligned with quality tools.<br>• Uses data collection methods to compile, display, track, and analyze defect trends.<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes issues and identifies trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and confirms appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all properties that meets or exceeds guest expectations. Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all properties that meets or exceeds guest expectations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p><b>Job Description Summary</b></p><br><br>Drives field performance and execution excellence for assigned Therapeutic Areas (TAs) or functions by shaping field execution models, orchestrating of the International Commercial Excellence (ICE) frameworks at country level, performance frameworks, and go-to-market (GTM) field approaches. The role acts as the primary Field Excellence interface for TA, Sales, and Value & Access (V&A) leadership, ensuring alignment between brand strategy, access strategy, and field execution. It ensures consistent application of International Field Excellence standards while allowing for country specific execution needs. The role coordinates Field Excellence resources supporting the TA/function and represents field considerations in planning and review forums.<br><p><b>Job Description</b></p><br><br><p><b>Act as the primary Field Excellence interface for the TA / function</b></p><br><br><ul><li>Serve as the main Field Excellence interface for Therapeutic Area leadership, TA Sales Heads, and Value & Access Strategy and Access Field Leads.</li><li>Represent Field Excellence in TA and Access Field planning and performance reviews, ensuring field implications are clearly understood.</li><li>Prioritize Field Excellence supporting activities based on TA and Access Field strategic importance and performance needs.</li><li>Fieldwork involves shadowing reps, analyzing field performance, validating call quality, and aligning CRM practice.</li></ul><br><p><b>Own field execution design choices for the TA / function</b></p><br><br><ul><li>Ensure field execution models are aligned with Brand strategy, Go-To-Market plans, Access strategy</li><li>Translate strategic intent into clear field execution direction, defining: <ul><li>What the field should focus on</li><li>How success is measured</li><li>Where prioritization trade-offs are required</li></ul></li><li>Propose an effective sales organization structure and optimal size of the sales force and of Value & Access stakeholders facing field team, based on internal and external benchmarks data (supported by IDS+ input).</li><li>Propose FF sizing scenarios, comparison and recommendations based on synergy between existing targets, benchmark data and launch priorities</li></ul><p><b>Shape and steer Go-To-Market field models</b></p><br><br><ul><li>Support new launch GTM design and implementation, in line with International and Regional guidance.</li><li>Shape discussions on launch field setups, field prioritization, and resourcing trade-offs (from a strategic perspective)</li><li>Implement the guidance on HCP tiering from International and assign tiers to the HCP customer base, building on inputs from country TA</li><li>Guardrail ICE segmentation – ensure segmentation process is revisited before cycle meetings using VIP and funnel analytics input</li><li>Partner with CRM & field system owners for implementation support</li></ul><p><b>Steer field KPIs and effectiveness metrics</b></p><br><br><ul><li>Implement and align field commercial and functional KPIs with International and local brand strategy.</li><li>Incorporate ICE KPIs to ensure consistency across commercial execution.</li><li>Oversee commercial KPIs & V&A field metrics, including field force effectiveness assessments (e.g. STEM), review reports and analyze commercial and V&A field data and derive performance, metrics insights & shape possible action plans for functional heads considerations and decisions.</li><li>Maintain key healthcare decision makers and targets lists. Review, report and analyze Access account/field data</li></ul><p><b>Shape and steer Field incentives models</b></p><br><br><ul><li>Lead incentive scheme design, modelling payout scenarios, based on strategic priorities and historical results. Manage field incentives operations </li><li>Prepare individual quotas from the national target based on territory potential <br>Consult with TA Sales Head and FLMs on deviation, territory amendment</li><li>Measure field force performance/execution, incentives advisory, incentive diagnostics </li><li>Partner with CRM & field system owners for implementation support</li></ul><p><b>Manage territory design and alignment operations</b></p><br><br><ul><li>Own territory design and alignment processes, ensuring operational accuracy and execution feasibility.</li><li>Lead creation and revision of territory maps, rep placement analytics, call plan generation and refinement (IDS+, Zaidyn)</li><li>Ensure territory changes are fully implemented in systems, in partnership with CRM and field system owners.</li><li>Apply ICE segmentation and targeting inputs to territory operations, as defined by international standards.</li></ul><p><b>Operates and manages the country CRM (Customer Relationship Management) platforms</b></p><br><br><ul><li>Operate the CRM platforms such as Veeva, Oncore, etc. day-to-day, ensuring availability, performance monitoring, and business continuity for field and function execution.</li><li>Configure CRM objects, workflows, and standard features based on validated cross-functional business requirements, aligned to International templates, data models, and governance frameworks.</li><li>Coordinate incident triage and resolution with DDIT (Data, Digital and IT) and external vendors, documenting recurring issues and workarounds.</li><li>Manage CRM releases and upgrades locally (planning, testing, communication, deployment support), coordinating dependencies with DDIT and vendors.</li><li>Manage country adoption of Customer Engagement of the Future (CEFUT), aligned with international priorities, standards, and platform roadmaps.</li><li>Safeguard CRM data capture processes needed to support consistent, Commercial, V&A and MA execution, ensuring accurate and complete recording of interactions and accounts.</li><li>Monitor data quality and correct usage, escalating systemic issues to relevant owners (e.g., data standards) and proposing corrective actions (training, validation rules, guidance). </li></ul><br><p><b>ICE deployment orchestration</b></p><br><br><ul><li>Design & execute customer journeys across channels, integrating CRM, SFMC, & rep-triggered tools</li></ul><p><b>Content activation & Channel orchestration (including OMC-OCE/customer experience journeys)</b></p><br><br><ul><li>Ensure content is activated and ready to be used on FF tech platforms in Oncore CRM to increase usage of iCVA</li><li>Ensure customer journeys are validated and aligned with content use</li><li>Develop omnichannel excellence by providing implementation guidance and channel upskilling – use of SFMC (orchestration, iCVA usage), aligned with Int’l OC teams based on ICE framework</li><li>Overseen tagging, FUSE uploading and MLR processes and ensure standards of execution</li><li>Ensure content is activated on SFMC and ready to be used on field technological platforms</li><li>Provide customer journey insight to continuously improve customer engagement</li><li>Support multichannel engagement orchestration with Access accounts (e.g. RTE, etc.)</li><li>Support in activating 'not promo' contents (developed by V&A) across diff channels for payers & accounts</li><li>Enable patients and payers multichannel insights, incl enabling Access Field to provide and capture reimbursement pathway insights (regional/country V&A field inputs), and enable analysis and reporting.</li></ul><p><b>One-Brand-Plan rhythm & orchestration</b></p><br><br><ul><li>Ensure process (strategy is realized) happens and orchestrated locally</li><li>Co-define execution metrics and KPIs</li></ul><br><p><b>Skills Desired</b></p><br><br>Analytical Thinking, Brand Awareness, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Media Campaigns, Project Management, Project Planning, Sales, Stakeholder Engagement, Stakeholder Management, Waterfall Model<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes service issues and identifies trends.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>Managing Revenue Goals<br>• Monitors hotel operations sales performance against budget.<br>• Reviews reports and financial statements to determine hotel operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Leading Operations and Department Teams<br>• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>Functions as the strategic business leader of the property's hotel operations. Areas of responsibility may include front office, recreation/health club, housekeeping, food and beverage/culinary, and engineering/maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures hotel operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in business administration, hotel and restaurant management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li>
<li>4-year bachelor's degree in business administration, hotel and restaurant management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing profitability</strong></p>
<ul>
<li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li>
<li>Analyzes service issues and identifies trends.</li>
<li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li>
<li>Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li>
</ul>
<p><strong>Managing revenue goals</strong></p>
<ul>
<li>Monitors hotel operations sales performance against budget.</li>
<li>Reviews reports and financial statements to determine hotel operations performance against budget.</li>
<li>Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.</li>
<li>Reviews the wage progress report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.</li>
</ul>
<p><strong>Leading operations and department teams</strong></p>
<ul>
<li>Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.</li>
<li>Develops systems to enable employees to understand guest satisfaction results.</li>
<li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li>
</ul>
<p><strong>Managing the guest experience</strong></p>
<ul>
<li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li>
<li>Responds to and handles guest problems and complaints.</li>
<li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</li>
<li>Creates an atmosphere in all rooms and food and beverage areas that meets or exceeds guest expectations.</li>
</ul>
<p><strong>Managing and conducting human resources activities</strong></p>
<ul>
<li>Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.</li>
<li>Ensures employees are treated fairly and equitably.</li>
<li>Ensures that regular, ongoing communication is happening in operations (e.g., pre-shift briefings, staff meetings).</li>
<li>Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.</li>
<li>Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.</li>
<li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li>
<li>Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.</li>
<li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to standard and local operating procedures (SOPs and LSOPs) and supports the peer review process.</li>
<li>Conducts annual performance appraisal with direct reports according to standard operating procedures.</li>
<li>Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes service issues and identifies trends.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>Managing Revenue Goals<br>• Monitors hotel operations sales performance against budget.<br>• Reviews reports and financial statements to determine hotel operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Leading Operations and Department Teams<br>• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>The Project Manager Banking ERP will lead the planning, execution, and successful delivery of enterprise resource planning (ERP) initiatives within a banking or financial services environment. The role involves managing large-scale ERP implementations and coordinating cross-functional teams to ensure systems are delivered on time, within scope, and aligned with business and regulatory requirements. Key Requirements 14+ years of experience Proven experience managing large-scale ERP implementation or transformation projects within banking or financial services Strong understanding of ERP systems used in financial institutions Experience overseeing full ERP lifecycle delivery including requirements gathering, system configuration, testing, deployment, and post-go-live support Demonstrated experience managing multi-stakeholder projects across business and technology teams Strong experience in project planning, scheduling, budgeting, and resource management Experience managing system integration with other enterprise platforms Other Qualifications Bachelor s degree in Information Systems, Computer Science, Engineering, Finance, or a related field Strong stakeholder and executive communication skills Ability to manage cross-functional and distributed teams Strong analytical, planning, and problem-solving capabilities Key Responsibilities Lead the end-to-end delivery of ERP implementation projects within the banking or financial services environment Develop detailed project plans, schedules, budgets, and resource plans Coordinate with business stakeholders, IT teams, vendors, and system integrators to ensure smooth project execution Oversee requirements gathering, system configuration, customization, testing, and deployment Manage ERP integrations with core banking systems and other enterprise applications Monitor project progress, track milestones, risks, and issues , and implement mitigation strategies Ensure adherence to banking regulatory, security, and compliance requirements Facilitate user acceptance testing (UAT) and system validation activities Provide regular project status updates and governance reporting to senior leadership Support post-implementation stabilization and continuous improvement initiatives If you would like to know more about the Global Consulting Bootcamp Visit: https://caseinpointco.com/global-consultant-bootcamp/ If you would like to know more about the MC Club Visit: https://menaconsultant.com/mc-club/</p><p><strong>Desired Candidate Profile</strong></p><ul><li>14+ years of experience</li><li>Proven experience managing large-scale ERP implementation or transformation projects within banking or financial services</li><li>Strong understanding of ERP systems used in financial institutions</li><li>Experience overseeing full ERP lifecycle delivery including requirements gathering, system configuration, testing, deployment, and post-go-live support</li><li>Demonstrated experience managing multi-stakeholder projects across business and technology teams</li><li>Strong experience in project planning, scheduling, budgeting, and resource management</li><li>Experience managing system integration with other enterprise platforms</li><li>Bachelor s degree in Information Systems, Computer Science, Engineering, Finance, or a related field</li><li>Strong stakeholder and executive communication skills</li><li>Ability to manage cross-functional and distributed teams</li><li>Strong analytical, planning, and problem-solving capabilities</li></ul>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<h4>Responsibilities:</h4>
<p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p>
<ul>
<li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li>
<li>Maintain the highest standard of professionalism, ethics and attitude towards guests and colleagues.</li>
<li>Assist guests with check-in, check-out, and general hotel inquiries.</li>
<li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li>
<li>Coordinate with other hotel departments to ensure seamless guest experiences.</li>
<li>Conduct daily guest engagement activities and follow up on guest feedback.</li>
<li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li>
<li>Maintain accurate guest profiles and update relevant information in the hotel system.</li>
<li>Promote hotel facilities, services, and special offers to guests.</li>
<li>Monitor guest satisfaction levels and contribute to improving service quality.</li>
<li>Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager - allocation of rooms, Housekeeping - amenities and special preferences, Room Service - amenities, and Concierge/Bell Service - luggage handling).</li>
<li>Support the Front Office team during peak operational periods when required.</li>
<li>Ensure compliance with hotel policies, procedures, and brand standards.</li>
<li>Ensure daily guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports.</li>
<li>Meet the required daily quota for guest courtesy calls as established by management.</li>
<li>Conduct show around of the hotel when requested.</li>
<li>Maintain a complete knowledge of:
<ul>
<li>Hotel features/services, hours of operation.</li>
<li>Hotel restaurant and menu price range.</li>
<li>Hotel room types, numbers, names, amenities and location.</li>
<li>All the Repeat Guest/Special Guest programs and packages.</li>
<li>All room rates, special packages and promotions.</li>
</ul>
</li>
<li>Coordinate and assist with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests.</li>
<li>Follow hotel’s telephone etiquette standards.</li>
<li>Enroll new loyalty members and update certificate maintenance when applicable.</li>
<li>Drive rate and RevPAR through up-selling room brand.</li>
<li>Follow departmental policies and procedures.</li>
<li>Follow all safety and sanitation policies.</li>
<li>Other duties as assigned.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li>
<li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong guest service and problem-solving abilities.</li>
<li>Professional appearance and positive attitude.</li>
<li>Ability to work under pressure and handle multiple tasks effectively.</li>
<li>Strong organizational and time management skills.</li>
<li>Proficient in the English language (verbal and written).</li>
<li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.</li>
<li>Knowledge of computerized Front Office systems required.</li>
<li>Must have the ability to handle cash effectively and accurately.</li>
</ul>
<h4>Additional information</h4>
<h4>Physical requirements:</h4>
<ul>
<li>Ability to stand and walk for extended periods.</li>
<li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p> <b>Job Description:</b> </p> <p> </p> <p>Main challenges & complexity</p> <p>Keep the machine in good operating condition and reducing the repairing cost by maintaining the machine as much as need, also he has to work in some cases in a stressful environment with tight deadlines, like the change size or labels for Back End Necker Mechanic.</p> <p><b><br></b></p><p><b>Job Summary:**</b></p> <p>The Back End Necker Mechanic is responsible for the maintenance, repair, and troubleshooting of all Machine equipment and associated machinery in the back-end production process. This role ensures optimal machine performance, minimizes downtime, and contributes to the overall efficiency and quality of can manufacturing operations.</p> <p><b><br></b></p><p><b>Job Responsibilities:**</b></p> <p>* Perform routine preventive maintenance on Back End Necker Mechanic, ensuring all components are functioning correctly and efficiently.</p> <p>* Diagnose and troubleshoot mechanical, electrical, and pneumatic issues on Back End Necker equipment, identifying root causes and implementing effective solutions.</p> <p>* Execute repairs, overhauls, and replacements of machine parts, including motors, gears, bearings, sensors, and control systems.</p> <p>* Conduct regular inspections of Back End Necker to detect potential problems early and proactively address them to prevent breakdowns.</p> <p>* Collaborate with production operators and other maintenance staff to optimize machine settings and improve operational efficiency.</p> <p>* Maintain accurate records of maintenance activities, including repairs performed, parts used, and machine performance data.</p> <p>* Adhere to all safety regulations and company policies, ensuring a safe working environment.</p> <p>* Assist in the installation and commissioning of new Back End Necker equipment and upgrades.</p> <p>* Participate in continuous improvement initiatives aimed at enhancing machine reliability and reducing maintenance costs.</p><p><strong>Desired Candidate Profile</strong></p><p>Job Qualifications:**</p> <p>* High School Diploma or equivalent; a technical diploma or certification in mechanical, electrical, or industrial maintenance is highly preferred.</p> <p>* Proven experience (minimum 1-2 years) as a maintenance mechanic, specifically with Back End Necker or similar high-speed industrial machinery in a manufacturing environment.</p> <p>* Strong understanding of mechanical systems, hydraulics, pneumatics, and basic electrical circuits.</p> <p>* Ability to read and interpret technical manuals, schematics, and blueprints.</p> <p>* Proficiency in using various hand and power tools, as well as diagnostic equipment.</p> <p>* Excellent troubleshooting and problem-solving skills, with a keen eye for detail.</p> <p>* Ability to work independently and as part of a team in a fast-paced manufacturing setting.</p> <p>* Strong communication skills, both written and verbal.</p> <p>* Willingness to work shifts, weekends, and holidays as required by production schedules.</p> <p>* Physical ability to lift heavy objects, stand for extended periods, and work in various environmental conditions.</p>
<p>Thrive is a leading behavior change technology company founded by Arianna Huffington in 2016 with the mission to end the stress and burnout epidemic. Thrive helps individuals and organizations improve well-being, performance and mental resilience with its AI-powered behavior change technology platform. Thrive s Microsteps small, science-backed steps to improve health and productivity have been adopted by employees at more than 125 organizations in over 140 countries, from frontline and call center workers to executives at multinational companies. If you re not sure that you re 100% qualified, but this sounds like a role you would Thrive in we want you to apply! We believe skills are transferable and passion for our mission goes a long way.</p><p>The Wellbeing Coordinator is the strategy & operations lead for a dedicated region within our Microsoft partnership, responsible for ensuring regional programming aligns with both Thrive s and Microsoft s global wellbeing strategy and mission. You will partner closely with the regional Health & Wellness Coach to drive program goals through a strategic, data-driven approach balancing local relevance with scalability. This role covers a complex, multi-country region spanning the Middle East, including Israel and Africa, and requires someone who can operate confidently across time zones (UTC+2 to +4) and cultural contexts. You will be the primary regional point of contact for Microsoft stakeholders, owning program delivery end-to-end from stakeholder discovery and event logistics to post-event follow-up and impact reporting.</p><p><b>How You ll Contribute</b></p><p>This role spans regional strategy and hands-on program delivery. You will set the direction for wellbeing programming in your region and own its execution end-to-end.</p><ul><li>Strategize & Align</li><li>Lead regional program strategy and planning, ensuring initiatives align with Microsoft s priorities and Thrive s global wellbeing strategy</li><li>Balance regional needs with global consistency, tailoring programming to local context without losing alignment to the broader strategy</li><li>Serve as the primary regional point of contact, building relationships with Microsoft regional leaders and wellbeing champions</li><li>Partner closely with the regional Health & Wellness Coach to align on shared program goals and a coordinated approach</li><li>Review content for alignment with Thrive frameworks, Microsoft requirements, and program goals before it reaches stakeholders</li><li>Deliver & Measure</li><li>Own regional program delivery end-to-end, from intake and stakeholder discovery through logistics, content coordination, and day-of readiness</li><li>Manage post-event follow-up, ensuring feedback and outcomes are captured and acted on</li><li>Track engagement, impact, and risk indicators using data and stakeholder feedback</li><li>Report progress and insights to leadership, flagging risks early and proactively improving programming</li><li>Navigate the practical realities of a multi-country region time zones, local context, and logistics so programming lands well everywhere it needs to</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>3+ years of experience in program coordination or management, employee wellbeing, HR, Customer Success, or a related field</li><li>Strong project and event management skills, with the ability to run multiple initiatives end-to-end simultaneously</li><li>Experience operating in a co-delivery or partnership model</li><li>International experience working across regions or in a complex, virtual environment</li><li>Based in or able to work core hours across UTC+2 to +4, with genuine familiarity with the Middle East region, including Israel</li><li>An excellent communicator and relationship-builder who builds trust easily across diverse stakeholder groups, from wellbeing champions to regional business leaders</li><li>Analytical by instinct comfortable tracking metrics, pulling reports, and turning data into insights that shape program decisions</li><li>A proactive problem-solver who adapts quickly when priorities shift</li><li>Culturally aware, with a genuine focus on inclusivity and accessibility in program design</li><li>Comfortable operating in ambiguity and navigating grey areas with confidence</li><li>Skilled at balancing local relevance with global scalability able to tailor programming to a region while staying aligned to a broader strategy</li><li>Genuinely familiar with the Middle East and its cultural context, with real or lived experience in or near the region</li></ul>
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<span>Job Purpose As the Senior Talent Acquisition Officer at Tarjama, you will lead the strategy and execution of our recruitment efforts to identify and attract top talent for critical roles.<br> You will drive the development and implementation of innovative sourcing strategies and partner with senior leadership to address complex staffing needs.<br> Your role will be pivotal in aligning talent acquisition practices with Tarjama’s strategic goals and business objectives, ensuring that we build a high-caliber workforce that supports the company’s growth and success.<br> Duties & Responsibilities Recruitment Process Management Conduct the full cycle of recruitment and selection for all Tarjama’s open vacancies (resume screening, screening calls, interviews, etc.<br>). Hands-on end-to-end recruitment, including direct sourcing and candidate management.<br> Manage and keep resumes and employment applications on the current HRMS in a way that facilitates easy reference and provides a comprehensive database of employment.<br> Create monthly reports on key talent acquisition metrics.<br> Interviewing Conduct different types of interviews (structured, competency-based interviews, phone interviews, etc.<br>). Workforce Planning Conduct the workforce planning exercise to determine the requirements of the right number of people with the right skills in coordination with hiring managers.<br> Job Advertising and Sourcing Advertise job vacancies through current HRMS internally and externally (for online platforms and recruitment agencies).<br> Enhance Tarjama’s recruitment strategies, reviewing attraction and sourcing practices, and job advertisements to promote Tarjama’s brand as an employer of choice.<br> Strategic Partnership and Candidate Experience Partner with hiring managers to identify needs and develop recruiting strategies.<br> Ensure an impressive candidate experience at every touch point.<br> Maintain strong relationships with academic and professional institutions, and employment agencies to facilitate the supply of human resources and close open vacancies.<br> Branding and Representation Act as brand ambassador at various events representing Tarjama, such as job fairs or on-campus recruiting events.<br> Compliance Follow Tarjama’s Talent Acquisition policies and procedures to ensure all recruitment activities are conducted in accordance with established guidelines and standards.<br> Education, Experience & Qualifications Bachelor’s degree in human resources, Business Administration, or a related field.<br> 3-5 years of experience in recruiting full cycle preferably within the technology industry.<br> Solid ability to conduct different types of interviews (structured, competency-based, etc).<br> Proven Talent Acquisition working experience in a fast-paced work environment preferably in the technology industry.<br> Knowledge in using ATS platforms such as (Caval, and ZenHR).<br> Ability to create interview forms/templates.<br> Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.<br> Excellent written and verbal communication skills.<br> Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective.<br> Superb teamwork and interpersonal abilities.<br> Ability to work under pressure and meet tight deadlines.<br> Solid organizational skills including attention to detail and multi-tasking skills.<br> Excellent command of both spoken and written English.<br> Arabic Language is required Behavioral Competencies Initiative Problem Solving Team Oriented Adaptability Ability to Work Under Pressure Technical Competencies Recruitment & Selection Job Posting & Advertising Applicant Tracking System (ATS) Interviewing Techniques.<br></span> </div>
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<span><br>POSITION SUMMARY<br>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>