وظائف في الأردن
٤١٨٥
وظائف شاغرة
<p><h4>About Jeeny</h4>
<p>Jeeny is a mobile application that eases daily commuting and transportation. Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions. At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.</p>
<h4>About the role</h4>
<p>The operations coordinator will be responsible for managing and following up on driver permit issuance and permit free processes. The role includes reviewing driver documents, ensuring all requirements are complete and accurate, submitting applications through the LTRC system, tracking pending or rejected requests, and updating the relevant internal systems and trackers.<br>
The coordinator will also communicate with drivers regarding missing documents, payments, and application status, while ensuring that all processes are completed accurately and within the required timelines. This role is essential to supporting the growth of the legal driver fleet and maintaining compliance with LTRC requirements.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Review driver and vehicle documents and ensure compliance with LTRC requirements.</li>
<li>Process permit issuance and permit release applications.</li>
<li>Update internal systems and tracking sheets accurately.</li>
<li>Follow up on pending, rejected, or incomplete applications.</li>
<li>Communicate with drivers regarding documents, payments, and application status.</li>
<li>Coordinate with the operations team and LTRC to resolve issues.</li>
<li>Maintain accurate records and regular progress reports.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree or diploma in Business Administration, Operations, or a related field.</li>
<li>Previous experience in operations, administration, data entry, or customer service is preferred.</li>
<li>Good knowledge of Microsoft Excel and Google Sheets.</li>
<li>Strong attention to detail and accuracy.</li>
<li>Good communication and follow-up skills.</li>
<li>Ability to manage multiple tasks and work under pressure.</li>
<li>Good command of Arabic; basic English is preferred.</li>
</ul>
<h4>Benefits</h4>
<h4>Why join Jeeny?</h4>
<ul>
<li>Be part of one of the leading mobility platforms in the region.</li>
<li>Work in a dynamic and collaborative environment.</li>
<li>Opportunity to lead impactful finance initiatives and process improvements.</li>
<li>Career growth and professional development opportunities.</li>
</ul></p><p></p>
<p><h4>Optimiza overview</h4>
<p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. Our work brings together business and technology to help clients build stronger, more effective systems, and we are looking for engineers who enjoy solving complex technical challenges in fast-moving environments.</p>
<p>As a microservices developer, you will play a key role in shaping backend solutions that support reliable, scalable digital platforms. This role is well suited to someone who enjoys building modern distributed systems, working across functions, and contributing to technology solutions that have meaningful impact across client and business needs.</p>
<h4>Responsibilities</h4>
<li>Design, build, and maintain robust microservices-based applications and RESTful APIs using modern architectural principles.</li>
<li>Implement service-to-service communication using APIs, messaging queues (Kafka, RabbitMQ), and event-driven architectures.</li>
<li>Ensure high availability, scalability, and performance of microservices under heavy load.</li>
<li>Implement and enforce security standards including authentication, authorization, and data protection.</li>
<li>Collaborate cross-functionally with front-end developers, DevOps teams, and system architects to deliver end-to-end solutions.</li>
<li>Participate in code reviews and troubleshoot production issues related to backend integrations.</li>
<li>Support CI/CD pipelines and deployment of containerized applications.</li>
<h4>Requirements</h4>
<p><strong>Education:</strong> Bachelor’s degree in computer science, software engineering, or a related technical field.</p>
<p><strong>Experience:</strong> 3+ years of proven experience in backend or microservices development.</p>
<p><strong>Core technical proficiency:</strong> Strong expertise in Java, with experience in Java 11 or Java 17+ preferred. Strong expertise in the Spring ecosystem, including Spring Boot, Spring Cloud, and Spring Data. Deep knowledge of microservices architecture and distributed systems. Extensive experience developing, documenting, and consuming RESTful APIs.</p>
<p><strong>Database knowledge:</strong> Solid experience with both relational databases such as PostgreSQL or MySQL and NoSQL databases such as MongoDB or Redis, including ORM tools like Hibernate or JPA.</p>
<p><strong>Messaging & async:</strong> Familiarity with messaging systems such as Apache Kafka, RabbitMQ, or similar.</p>
<p><strong>Infrastructure & DevOps:</strong> Solid understanding of CI/CD tools such as Jenkins or GitLab CI and DevOps best practices. Hands-on experience with Docker and Kubernetes is highly preferred.</p>
<p><strong>Legal / regulatory requirements:</strong> Eligible to work in Jordan.</p></p><p></p>
<p><h4>Optimiza overview</h4>
<p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. Our work brings together business and technology to help clients build stronger, more effective systems, and we are looking for engineers who enjoy solving complex technical challenges in fast-moving environments.</p>
<p>As a microservices developer, you will play a key role in shaping backend solutions that support reliable, scalable digital platforms. This role is well suited to someone who enjoys building modern distributed systems, working across functions, and contributing to technology solutions that have meaningful impact across client and business needs.</p>
<h4>Responsibilities</h4>
<li>Design, build, and maintain robust microservices-based applications and RESTful APIs using modern architectural principles.</li>
<li>Implement service-to-service communication using APIs, messaging queues (Kafka, RabbitMQ), and event-driven architectures.</li>
<li>Ensure high availability, scalability, and performance of microservices under heavy load.</li>
<li>Implement and enforce security standards including authentication, authorization, and data protection.</li>
<li>Collaborate cross-functionally with front-end developers, DevOps teams, and system architects to deliver end-to-end solutions.</li>
<li>Participate in code reviews and troubleshoot production issues related to backend integrations.</li>
<li>Support CI/CD pipelines and deployment of containerized applications.</li>
<h4>Requirements</h4>
<p><strong>Education:</strong> Bachelor’s degree in computer science, software engineering, or a related technical field.</p>
<p><strong>Experience:</strong> 3+ years of proven experience in backend or microservices development.</p>
<p><strong>Core technical proficiency:</strong> Strong expertise in Java, with experience in Java 11 or Java 17+ preferred. Strong expertise in the Spring ecosystem, including Spring Boot, Spring Cloud, and Spring Data. Deep knowledge of microservices architecture and distributed systems. Extensive experience developing, documenting, and consuming RESTful APIs.</p>
<p><strong>Database knowledge:</strong> Solid experience with both relational databases such as PostgreSQL or MySQL and NoSQL databases such as MongoDB or Redis, including ORM tools like Hibernate or JPA.</p>
<p><strong>Messaging & async:</strong> Familiarity with messaging systems such as Apache Kafka, RabbitMQ, or similar.</p>
<p><strong>Infrastructure & DevOps:</strong> Solid understanding of CI/CD tools such as Jenkins or GitLab CI and DevOps best practices. Hands-on experience with Docker and Kubernetes is highly preferred.</p>
<p><strong>Legal / regulatory requirements:</strong> Eligible to work in Jordan.</p></p><p></p>
<p><h4>Job description</h4>
<p>The primary role is selling Zain Cash products and services involving employing persuasive arguments with prospective customers while maintaining positive business relationships for future sales and meeting sales targets. This includes prospecting potential customers, demonstrating market knowledge, and ensuring customer service satisfaction through effective customer profiling. Compliance with daily and weekly sales reporting is essential, as is coordinating sales efforts with Leads and other departments. Continuous improvement through feedback mechanisms and reaching out to customers via cold calling are also integral to success in this role.</p>
<h4>Responsibilities</h4>
<ul>
<li>Implementing corporate sales action plans and schedules to ensure specific targets and projected numbers of contracts are achieved.</li>
<li>Developing and maintaining corporate sales materials, including preparing presentations, proposals, and sales contracts.</li>
<li>Maintaining and cultivating relationships with current and potential clients through meetings, calls, and emails.</li>
<li>Communicating new product opportunities, special developments, information, or feedback to the relevant departments.</li>
<li>Identifying and resolving concerns raised by corporate clients in cooperation with the direct supervisor.</li>
<li>Gaining a clear understanding of clients' businesses and requirements and visiting potential clients to prospect for new business.</li>
<li>Negotiating, signing, and managing the renewal of contracts with corporate accounts to foster long-term relationships, while leading price negotiations based on guidelines and policies.</li>
<li>Following up on payment collection in collaboration with the relevant departments.</li>
<li>Conduct market research: gather information about industry trends, competitor activities, and customer preferences to identify new business opportunities and tailor sales strategies accordingly.</li>
<li>Attend networking events: participate in industry conferences, trade shows, and networking events to expand professional contacts, generate leads, and build relationships with potential clients.</li>
<li>Provide product demonstrations: showcase the features and benefits of products or services to prospective clients through live demonstrations or virtual presentations to highlight their value proposition and address customer needs.</li>
<li>Conduct cold calling and lead generation: proactively reach out to potential clients through cold calling, email campaigns, and other lead generation methods to introduce products or services, qualify leads, and schedule sales appointments.</li>
<li>Track sales performance: monitor and analyze sales metrics, such as sales revenue, conversion rates, and customer acquisition costs, to evaluate performance, identify areas for improvement, and make data-driven decisions to optimize sales effectiveness.</li>
<li>Collaborate with cross-functional teams: work closely with marketing, product development, customer service, and other departments to align sales efforts with overall business objectives, share market insights, and coordinate strategies to maximize sales success.</li>
<li>Provide ongoing customer support: address customer inquiries, resolve issues, and provide post-sales support to ensure customer satisfaction, build trust, and foster long-term relationships that lead to repeat business and referrals.</li>
<li>Adapt to changes in the market: stay abreast of industry trends, regulatory changes, and evolving customer needs to adapt sales approaches, modify strategies, and seize new opportunities in the market landscape.</li>
<li>Maintain accurate records: keep detailed records of sales activities, customer interactions, and account information using CRM (Customer Relationship Management) software or other sales tracking tools to facilitate reporting, analysis, and future follow-ups.</li>
<li>Continuously improve skills: pursue professional development opportunities, such as sales training programs, workshops, and certifications, to enhance selling techniques, refine communication skills, and stay updated on industry best practices.</li>
<li>Providing business solutions to customers.</li>
<li>Creating needs for customers.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>6–8 years of experience in corporate sales, B2B sales, business development, or key account management.</li>
<li>Experience in financial services, fintech, telecommunications, or digital payments is highly preferred.</li>
<li>Proven track record of achieving and exceeding sales targets.</li>
<li>Experience in managing corporate accounts and contract negotiation.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Excellent communication and negotiation skills.</li>
<li>Strong customer relationship management.</li>
<li>Business development and sales skills.</li>
<li>Presentation and networking skills.</li>
<li>Proficiency in CRM and Microsoft Office.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Ability to achieve sales targets and work under pressure.</li>
</ul></p><p></p>
<p><h4>Job description</h4>
<p>The primary role is selling Zain Cash products and services involving employing persuasive arguments with prospective customers while maintaining positive business relationships for future sales and meeting sales targets. This includes prospecting potential customers, demonstrating market knowledge, and ensuring customer service satisfaction through effective customer profiling. Compliance with daily and weekly sales reporting is essential, as is coordinating sales efforts with Leads and other departments. Continuous improvement through feedback mechanisms and reaching out to customers via cold calling are also integral to success in this role.</p>
<h4>Responsibilities</h4>
<ul>
<li>Implementing corporate sales action plans and schedules to ensure specific targets and projected numbers of contracts are achieved.</li>
<li>Developing and maintaining corporate sales materials, including preparing presentations, proposals, and sales contracts.</li>
<li>Maintaining and cultivating relationships with current and potential clients through meetings, calls, and emails.</li>
<li>Communicating new product opportunities, special developments, information, or feedback to the relevant departments.</li>
<li>Identifying and resolving concerns raised by corporate clients in cooperation with the direct supervisor.</li>
<li>Gaining a clear understanding of clients' businesses and requirements and visiting potential clients to prospect for new business.</li>
<li>Negotiating, signing, and managing the renewal of contracts with corporate accounts to foster long-term relationships, while leading price negotiations based on guidelines and policies.</li>
<li>Following up on payment collection in collaboration with the relevant departments.</li>
<li>Conduct market research: gather information about industry trends, competitor activities, and customer preferences to identify new business opportunities and tailor sales strategies accordingly.</li>
<li>Attend networking events: participate in industry conferences, trade shows, and networking events to expand professional contacts, generate leads, and build relationships with potential clients.</li>
<li>Provide product demonstrations: showcase the features and benefits of products or services to prospective clients through live demonstrations or virtual presentations to highlight their value proposition and address customer needs.</li>
<li>Conduct cold calling and lead generation: proactively reach out to potential clients through cold calling, email campaigns, and other lead generation methods to introduce products or services, qualify leads, and schedule sales appointments.</li>
<li>Track sales performance: monitor and analyze sales metrics, such as sales revenue, conversion rates, and customer acquisition costs, to evaluate performance, identify areas for improvement, and make data-driven decisions to optimize sales effectiveness.</li>
<li>Collaborate with cross-functional teams: work closely with marketing, product development, customer service, and other departments to align sales efforts with overall business objectives, share market insights, and coordinate strategies to maximize sales success.</li>
<li>Provide ongoing customer support: address customer inquiries, resolve issues, and provide post-sales support to ensure customer satisfaction, build trust, and foster long-term relationships that lead to repeat business and referrals.</li>
<li>Adapt to changes in the market: stay abreast of industry trends, regulatory changes, and evolving customer needs to adapt sales approaches, modify strategies, and seize new opportunities in the market landscape.</li>
<li>Maintain accurate records: keep detailed records of sales activities, customer interactions, and account information using CRM (Customer Relationship Management) software or other sales tracking tools to facilitate reporting, analysis, and future follow-ups.</li>
<li>Continuously improve skills: pursue professional development opportunities, such as sales training programs, workshops, and certifications, to enhance selling techniques, refine communication skills, and stay updated on industry best practices.</li>
<li>Providing business solutions to customers.</li>
<li>Creating needs for customers.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>6–8 years of experience in corporate sales, B2B sales, business development, or key account management.</li>
<li>Experience in financial services, fintech, telecommunications, or digital payments is highly preferred.</li>
<li>Proven track record of achieving and exceeding sales targets.</li>
<li>Experience in managing corporate accounts and contract negotiation.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Excellent communication and negotiation skills.</li>
<li>Strong customer relationship management.</li>
<li>Business development and sales skills.</li>
<li>Presentation and networking skills.</li>
<li>Proficiency in CRM and Microsoft Office.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Ability to achieve sales targets and work under pressure.</li>
</ul></p><p></p>
<p><h4>BlackStone eIT is actively looking for a dedicated AI team lead to spearhead our artificial intelligence initiatives.</h4>
<p>This role involves leading a talented team of AI professionals to create innovative AI-driven solutions that align with the company's vision. You will play a crucial part in strategizing, developing, and deploying AI technologies that enhance our products and services while maintaining the highest standards of excellence.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Lead the AI team in designing, developing, and implementing AI models and systems.</li>
<li>Collaborate with stakeholders to identify AI opportunities that drive business value.</li>
<li>Guide the team to effectively use machine learning frameworks and tools.</li>
<li>Oversee project lifecycle from research and prototyping to production deployment.</li>
<li>Maintain knowledge of latest trends and advancements in AI and machine learning.</li>
<li>Establish best practices and foster a culture of continuous improvement and innovation.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Experience: 6+ years of hands-on experience in machine learning, deep learning, or AI engineering.</li>
<li>3+ years of experience in a technical leadership or mentoring role.</li>
<li>Programming & frameworks: Expert-level proficiency in Python and deep learning frameworks (PyTorch is strongly preferred, or TensorFlow).</li>
<li>Cloud infrastructure: Extensive, hands-on experience with Microsoft Azure, specifically building training and deployment pipelines using Azure ML workspace, MLflow, and container orchestration (Docker/Kubernetes).</li>
<li>NLP expertise: Deep understanding of modern NLP architectures (Transformers, BERT, GPT variants), tokenization, vector databases, and libraries like Hugging Face and Lang Chain/Lang Graph.</li>
<li>CV expertise: Strong mathematical foundation in image processing and experience building custom models using OpenCV, YOLO architectures, and PyTorch Vision.</li>
<li>MLOps: Proven ability to build CI/CD pipelines for machine learning models, manage model registries, and monitor model drift in production.</li>
<li>Experience with building and deploying autonomous AI agents (e.g., using Langchain, Langgraph, Crew AI).</li>
<li>Background in edge deployment for computer vision models (TensorRT, ONNX).</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Paid time off</li>
<li>Performance bonus</li>
<li>Training & development</li>
</ul></p><p></p>
<p><h4>BlackStone eIT is actively looking for a dedicated AI team lead to spearhead our artificial intelligence initiatives.</h4>
<p>This role involves leading a talented team of AI professionals to create innovative AI-driven solutions that align with the company's vision. You will play a crucial part in strategizing, developing, and deploying AI technologies that enhance our products and services while maintaining the highest standards of excellence.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Lead the AI team in designing, developing, and implementing AI models and systems.</li>
<li>Collaborate with stakeholders to identify AI opportunities that drive business value.</li>
<li>Guide the team to effectively use machine learning frameworks and tools.</li>
<li>Oversee project lifecycle from research and prototyping to production deployment.</li>
<li>Maintain knowledge of latest trends and advancements in AI and machine learning.</li>
<li>Establish best practices and foster a culture of continuous improvement and innovation.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Experience: 6+ years of hands-on experience in machine learning, deep learning, or AI engineering.</li>
<li>3+ years of experience in a technical leadership or mentoring role.</li>
<li>Programming & frameworks: Expert-level proficiency in Python and deep learning frameworks (PyTorch is strongly preferred, or TensorFlow).</li>
<li>Cloud infrastructure: Extensive, hands-on experience with Microsoft Azure, specifically building training and deployment pipelines using Azure ML workspace, MLflow, and container orchestration (Docker/Kubernetes).</li>
<li>NLP expertise: Deep understanding of modern NLP architectures (Transformers, BERT, GPT variants), tokenization, vector databases, and libraries like Hugging Face and Lang Chain/Lang Graph.</li>
<li>CV expertise: Strong mathematical foundation in image processing and experience building custom models using OpenCV, YOLO architectures, and PyTorch Vision.</li>
<li>MLOps: Proven ability to build CI/CD pipelines for machine learning models, manage model registries, and monitor model drift in production.</li>
<li>Experience with building and deploying autonomous AI agents (e.g., using Langchain, Langgraph, Crew AI).</li>
<li>Background in edge deployment for computer vision models (TensorRT, ONNX).</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Paid time off</li>
<li>Performance bonus</li>
<li>Training & development</li>
</ul></p><p></p>
<p><h4>Please submit your resume in English and indicate your level of English.</h4>
<p>At Toloka, we connect smart, curious people from around the world with freelance online tasks that train and improve artificial intelligence.</p>
<h4>What we do</h4>
<p>The Toloka annotators connect individuals with generative AI projects from leading tech innovators. Our mission is to unlock the full potential of AI by involving real people from around the world in the development process.</p>
<h4>About the role</h4>
<p>Annotation is what helps AI make sense of the world. As an annotator, you may be invited to take part in online projects such as rating AI-generated content, evaluating factual accuracy, or comparing responses when projects are available.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Carefully review provided data (text, images, or videos)</li>
<li>Label or classify content based on project guidelines</li>
<li>Identify and flag factually incorrect, sensitive, inappropriate, or unclear material</li>
</ul>
<p><strong>Important note:</strong> This is project-based work. Tasks are available only when projects are active. You may be invited to one or more projects depending on your profile and current opportunities.</p>
<p>Each project has its own compensation level based on scope and expertise required. On this project, AI trainers earn up to $17 per hour equivalent.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in any discipline</li>
<li>Minimum 1 year of experience in any professional role</li>
<li>Advanced level of English (C1 or higher), both written and spoken</li>
<li>Logical thinking, fact-checking and reasoning abilities</li>
<li>Strong attention to detail and ability to understand and follow complex instructions</li>
<li>Strong communication skills, including the ability to ask clarifying questions when needed</li>
<li>Genuine interest in technology and artificial intelligence</li>
</ul>
<h4>Benefits</h4>
<p><strong>Why this freelance opportunity might be a great fit for you?</strong></p>
<ul>
<li>Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments.</li>
<li>Work on advanced AI projects and gain valuable experience that enhances your portfolio.</li>
<li>Influence how future AI models understand and communicate in your field of expertise.</li>
</ul></p><p></p>
<p><h4>Please submit your resume in English and indicate your level of English.</h4>
<p>At Toloka, we connect smart, curious people from around the world with freelance online tasks that train and improve artificial intelligence.</p>
<h4>What we do</h4>
<p>The Toloka annotators connect individuals with generative AI projects from leading tech innovators. Our mission is to unlock the full potential of AI by involving real people from around the world in the development process.</p>
<h4>About the role</h4>
<p>Annotation is what helps AI make sense of the world. As an annotator, you may be invited to take part in online projects such as rating AI-generated content, evaluating factual accuracy, or comparing responses when projects are available.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Carefully review provided data (text, images, or videos)</li>
<li>Label or classify content based on project guidelines</li>
<li>Identify and flag factually incorrect, sensitive, inappropriate, or unclear material</li>
</ul>
<p><strong>Important note:</strong> This is project-based work. Tasks are available only when projects are active. You may be invited to one or more projects depending on your profile and current opportunities.</p>
<p>Each project has its own compensation level based on scope and expertise required. On this project, AI trainers earn up to $17 per hour equivalent.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in any discipline</li>
<li>Minimum 1 year of experience in any professional role</li>
<li>Advanced level of English (C1 or higher), both written and spoken</li>
<li>Logical thinking, fact-checking and reasoning abilities</li>
<li>Strong attention to detail and ability to understand and follow complex instructions</li>
<li>Strong communication skills, including the ability to ask clarifying questions when needed</li>
<li>Genuine interest in technology and artificial intelligence</li>
</ul>
<h4>Benefits</h4>
<p><strong>Why this freelance opportunity might be a great fit for you?</strong></p>
<ul>
<li>Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments.</li>
<li>Work on advanced AI projects and gain valuable experience that enhances your portfolio.</li>
<li>Influence how future AI models understand and communicate in your field of expertise.</li>
</ul></p><p></p>
<p><h4>About us:</h4>
<p>Platinumlist.net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Lebanon, Qatar, and Kuwait from our Dubai-based headquarters.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Achieve the goals and OKRs established by management;</li>
<li>Create, revise, and edit written content in Arabic and English across multiple formats, body copy, teasers, titles, and more;</li>
<li>Translate and adapt content from English to Arabic, including events, attractions, venues, FAQs, artist names, and UX texts;</li>
<li>Review and QA existing translations for accuracy, tone consistency, and grammatical correctness;</li>
<li>Upload and manage content via internal back-office and CMS systems following defined workflows;</li>
<li>Optimize content following SEO best practices to improve discoverability and search performance;</li>
<li>Handle translation requests from marketing, product, and sales teams, including decks, presentations, and promo texts;</li>
<li>Write compelling headlines, CTAs, category labels, and UX microcopy with creativity and flair;</li>
<li>Adhere to brand tone and style guidelines; suggest improvements and flag translation errors proactively;</li>
<li>Review and edit English content, ensure originality through plagiarism checks, and rewrite it to align with our brand tone of voice.</li>
</ul>
<h4>Requirements:</h4>
<ul>
<li>2+ years of experience writing and editing English and Arabic content;</li>
<li>Committed to producing 100% human-written content and translations;</li>
<li>Ability to manage multiple projects and meet deadlines;</li>
<li>Creativity and flair when writing headlines, descriptions, and CTAs;</li>
<li>Strong editing, proofreading, and copywriting skills in both languages with the ability to adapt content to different audiences while maintaining the brand's tone of voice;</li>
<li>Knowledge of SEO best practices is a plus;</li>
<li>Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams;</li>
<li>Strong problem-solving and critical thinking abilities;</li>
<li>Strong attention to detail and commitment to delivering high-quality content.</li>
</ul>
<h4>Benefits:</h4>
<ul>
<li>A dynamic and inclusive work environment;</li>
<li>The opportunity to work with a leading ticketing provider in GCC;</li>
<li>A chance to contribute to the entertainment industry and help shape experiences for thousands of users.</li>
</ul></p><p></p>
<p><h4>About us:</h4>
<p>Platinumlist.net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Lebanon, Qatar, and Kuwait from our Dubai-based headquarters.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Achieve the goals and OKRs established by management;</li>
<li>Create, revise, and edit written content in Arabic and English across multiple formats, body copy, teasers, titles, and more;</li>
<li>Translate and adapt content from English to Arabic, including events, attractions, venues, FAQs, artist names, and UX texts;</li>
<li>Review and QA existing translations for accuracy, tone consistency, and grammatical correctness;</li>
<li>Upload and manage content via internal back-office and CMS systems following defined workflows;</li>
<li>Optimize content following SEO best practices to improve discoverability and search performance;</li>
<li>Handle translation requests from marketing, product, and sales teams, including decks, presentations, and promo texts;</li>
<li>Write compelling headlines, CTAs, category labels, and UX microcopy with creativity and flair;</li>
<li>Adhere to brand tone and style guidelines; suggest improvements and flag translation errors proactively;</li>
<li>Review and edit English content, ensure originality through plagiarism checks, and rewrite it to align with our brand tone of voice.</li>
</ul>
<h4>Requirements:</h4>
<ul>
<li>2+ years of experience writing and editing English and Arabic content;</li>
<li>Committed to producing 100% human-written content and translations;</li>
<li>Ability to manage multiple projects and meet deadlines;</li>
<li>Creativity and flair when writing headlines, descriptions, and CTAs;</li>
<li>Strong editing, proofreading, and copywriting skills in both languages with the ability to adapt content to different audiences while maintaining the brand's tone of voice;</li>
<li>Knowledge of SEO best practices is a plus;</li>
<li>Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams;</li>
<li>Strong problem-solving and critical thinking abilities;</li>
<li>Strong attention to detail and commitment to delivering high-quality content.</li>
</ul>
<h4>Benefits:</h4>
<ul>
<li>A dynamic and inclusive work environment;</li>
<li>The opportunity to work with a leading ticketing provider in GCC;</li>
<li>A chance to contribute to the entertainment industry and help shape experiences for thousands of users.</li>
</ul></p><p></p>
<p><h4>Key responsibilities</h4>
<p><strong>Lead end-to-end project delivery</strong> from initiation through planning, execution, monitoring, and closure.<br>
Develop detailed project plans, schedules, budgets, resource plans, and project roadmaps.<br>
Coordinate and manage cross-functional project teams to ensure successful project execution.<br>
Monitor project progress, identify risks and issues, and implement corrective actions when required.<br>
Prepare project documentation, governance artifacts, presentations, and executive reports.<br>
Build and maintain strong relationships with internal and external stakeholders.<br>
Ensure compliance with the bank's project governance framework, policies, standards, and procedures.<br>
Track project budgets, monitor financial performance, and ensure effective cost control.<br>
Participate in vendor evaluation, selection, and contract recommendation processes.<br>
Monitor vendor performance to ensure delivery meets agreed quality, scope, timelines, and contractual obligations.<br>
Measure project performance using KPIs and earned value metrics, providing regular status updates to management.<br>
Support business continuity and emergency response activities when required.</p>
<h4>Requirements</h4>
<p>Bachelor's degree in engineering, computer science, management information systems (MIS), or a related field.<br>
Minimum 8 years of project management experience.<br>
Experience within the banking or financial services sector is highly preferred.</p>
<h4>Professional certifications</h4>
<p>Preferred qualifications include:<br>
Project Management Professional (PMP)<br>
Agile project management certifications (Scrum, PMI-ACP, SAFe, or equivalent)</p>
<h4>Required skills</h4>
<ul>
<li>Project management</li>
<li>Project planning & scheduling</li>
<li>Budget & resource management</li>
<li>Risk & issue management</li>
<li>Stakeholder management</li>
<li>Project governance</li>
<li>Vendor management</li>
<li>Executive reporting</li>
<li>Leadership & team management</li>
<li>Analytical & problem-solving skills</li>
<li>Excellent communication skills in Arabic and English</li>
<li>Proficiency in project management tools (MS Project, Jira, or equivalent)</li>
</ul></p><p></p>
<p><h4>Key responsibilities</h4>
<p><strong>Lead end-to-end project delivery</strong> from initiation through planning, execution, monitoring, and closure.<br>
Develop detailed project plans, schedules, budgets, resource plans, and project roadmaps.<br>
Coordinate and manage cross-functional project teams to ensure successful project execution.<br>
Monitor project progress, identify risks and issues, and implement corrective actions when required.<br>
Prepare project documentation, governance artifacts, presentations, and executive reports.<br>
Build and maintain strong relationships with internal and external stakeholders.<br>
Ensure compliance with the bank's project governance framework, policies, standards, and procedures.<br>
Track project budgets, monitor financial performance, and ensure effective cost control.<br>
Participate in vendor evaluation, selection, and contract recommendation processes.<br>
Monitor vendor performance to ensure delivery meets agreed quality, scope, timelines, and contractual obligations.<br>
Measure project performance using KPIs and earned value metrics, providing regular status updates to management.<br>
Support business continuity and emergency response activities when required.</p>
<h4>Requirements</h4>
<p>Bachelor's degree in engineering, computer science, management information systems (MIS), or a related field.<br>
Minimum 8 years of project management experience.<br>
Experience within the banking or financial services sector is highly preferred.</p>
<h4>Professional certifications</h4>
<p>Preferred qualifications include:<br>
Project Management Professional (PMP)<br>
Agile project management certifications (Scrum, PMI-ACP, SAFe, or equivalent)</p>
<h4>Required skills</h4>
<ul>
<li>Project management</li>
<li>Project planning & scheduling</li>
<li>Budget & resource management</li>
<li>Risk & issue management</li>
<li>Stakeholder management</li>
<li>Project governance</li>
<li>Vendor management</li>
<li>Executive reporting</li>
<li>Leadership & team management</li>
<li>Analytical & problem-solving skills</li>
<li>Excellent communication skills in Arabic and English</li>
<li>Proficiency in project management tools (MS Project, Jira, or equivalent)</li>
</ul></p><p></p>
<p><h4>Key responsibilities</h4>
<p>Design, implement, and continuously improve a comprehensive project and program governance framework aligned with the bank's strategic objectives, incorporating governance policies, procedures, methodologies, templates, and standards based on industry best practices.<br>
Assess the current project management operating model, identify process improvement opportunities, and lead initiatives that enhance operational efficiency, service quality, and project delivery effectiveness.<br>
Define governance procedures for projects and programs across the group, establish RACI matrices for all key project deliverables, monitor compliance, and provide guidance and support to project stakeholders.<br>
Develop project and program quality standards across the bank, conduct periodic governance compliance reviews for projects managed by both the enterprise PMO and other business units, report findings to the head of enterprise PMO, and recommend improvement initiatives.<br>
Review, challenge, validate, and consolidate project reports submitted by project managers while standardizing reporting formats and executive presentations for senior management.<br>
Establish and monitor key performance indicators (KPIs) to measure project and program performance, governance effectiveness, and resource utilization. Analyze performance variances, recommend corrective actions, and provide regular management reports.<br>
Ensure governance policies, procedures, templates, and methodologies comply with regulatory requirements. Identify project risks, establish appropriate governance controls, and implement risk mitigation measures throughout the project lifecycle.<br>
Participate in the evaluation, selection, implementation, and enhancement of project management and reporting tools. Coordinate with relevant stakeholders to deliver awareness sessions and training that ensure standardized reporting and consistent project performance measurement.<br>
Promote governance awareness and provide training to project and program managers across the bank to strengthen governance capabilities and standardize project management practices.<br>
Serve as the primary liaison between the enterprise PMO and other business units, supporting requests from internal audit, finance, and other corporate functions.<br>
Review executive reports, regulatory reports, and internal and external audit findings, ensure timely implementation of corrective actions, and prevent recurrence through sustainable process improvements.<br>
Participate as a primary or alternate member of the bank's business continuity management (BCM) and emergency response teams, carrying out assigned responsibilities to support operational resilience and business recovery.</p>
<h4>Requirements</h4>
<p>Bachelor's degree in engineering, computer science, management information systems (MIS), or a related discipline.<br>
Minimum of 10 years of experience in project management and project governance, preferably within the banking or financial services sector.<br>
Strong knowledge of project governance frameworks and project management methodologies.<br>
Excellent analytical and problem-solving skills.<br>
Process improvement and continuous improvement mindset.<br>
Strong planning, organization, and prioritization skills.<br>
Leadership and stakeholder management capabilities.<br>
Excellent written and verbal communication skills in both Arabic and English.<br>
Advanced reporting and presentation skills.<br>
Proficiency in project management and business systems.<br>
Strong understanding of internal policies, procedures, and applicable regulatory requirements.<br>
Ability to work collaboratively in cross-functional teams.<br>
Ability to perform effectively under pressure in a fast-paced environment.</p>
<h4>Professional certifications</h4>
<p>One or more of the following certifications is preferred:<br>
Project Management Professional (PMP)<br>
PMO-related professional certifications<br>
Lean Six Sigma</p></p><p></p>
<p><h4>Key responsibilities</h4>
<p>Design, implement, and continuously improve a comprehensive project and program governance framework aligned with the bank's strategic objectives, incorporating governance policies, procedures, methodologies, templates, and standards based on industry best practices.<br>
Assess the current project management operating model, identify process improvement opportunities, and lead initiatives that enhance operational efficiency, service quality, and project delivery effectiveness.<br>
Define governance procedures for projects and programs across the group, establish RACI matrices for all key project deliverables, monitor compliance, and provide guidance and support to project stakeholders.<br>
Develop project and program quality standards across the bank, conduct periodic governance compliance reviews for projects managed by both the enterprise PMO and other business units, report findings to the head of enterprise PMO, and recommend improvement initiatives.<br>
Review, challenge, validate, and consolidate project reports submitted by project managers while standardizing reporting formats and executive presentations for senior management.<br>
Establish and monitor key performance indicators (KPIs) to measure project and program performance, governance effectiveness, and resource utilization. Analyze performance variances, recommend corrective actions, and provide regular management reports.<br>
Ensure governance policies, procedures, templates, and methodologies comply with regulatory requirements. Identify project risks, establish appropriate governance controls, and implement risk mitigation measures throughout the project lifecycle.<br>
Participate in the evaluation, selection, implementation, and enhancement of project management and reporting tools. Coordinate with relevant stakeholders to deliver awareness sessions and training that ensure standardized reporting and consistent project performance measurement.<br>
Promote governance awareness and provide training to project and program managers across the bank to strengthen governance capabilities and standardize project management practices.<br>
Serve as the primary liaison between the enterprise PMO and other business units, supporting requests from internal audit, finance, and other corporate functions.<br>
Review executive reports, regulatory reports, and internal and external audit findings, ensure timely implementation of corrective actions, and prevent recurrence through sustainable process improvements.<br>
Participate as a primary or alternate member of the bank's business continuity management (BCM) and emergency response teams, carrying out assigned responsibilities to support operational resilience and business recovery.</p>
<h4>Requirements</h4>
<p>Bachelor's degree in engineering, computer science, management information systems (MIS), or a related discipline.<br>
Minimum of 10 years of experience in project management and project governance, preferably within the banking or financial services sector.<br>
Strong knowledge of project governance frameworks and project management methodologies.<br>
Excellent analytical and problem-solving skills.<br>
Process improvement and continuous improvement mindset.<br>
Strong planning, organization, and prioritization skills.<br>
Leadership and stakeholder management capabilities.<br>
Excellent written and verbal communication skills in both Arabic and English.<br>
Advanced reporting and presentation skills.<br>
Proficiency in project management and business systems.<br>
Strong understanding of internal policies, procedures, and applicable regulatory requirements.<br>
Ability to work collaboratively in cross-functional teams.<br>
Ability to perform effectively under pressure in a fast-paced environment.</p>
<h4>Professional certifications</h4>
<p>One or more of the following certifications is preferred:<br>
Project Management Professional (PMP)<br>
PMO-related professional certifications<br>
Lean Six Sigma</p></p><p></p>
<p><h4>About the role</h4>
<p>We are seeking a motivated and customer-focused Junior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will support the design, implementation, and delivery of enterprise-grade solutions for our customers while assisting in troubleshooting and providing technical support for Microsoft infrastructure environments.</p>
<p>This role is ideal for candidates looking to build their expertise in Microsoft technologies while working alongside experienced engineers. The Junior Systems Engineer will collaborate with customers and internal teams to understand business requirements, contribute to infrastructure projects, and continuously develop technical and professional skills.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Support the design, implementation, and delivery of enterprise infrastructure projects for enterprise customers.</li>
<li>Assist senior engineers in technical engagements throughout the project lifecycle.</li>
<li>Troubleshoot and resolve Microsoft infrastructure issues under guidance while developing advanced troubleshooting skills.</li>
<li>Support the preparation and presentation of technical solutions that address customer business and technical requirements.</li>
<li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li>
<li>Work closely with senior engineers to gain technical knowledge and best practices.</li>
<li>Participate in knowledge-sharing initiatives and contribute to continuous improvement activities.</li>
<li>Identify technical issues and escalate complex challenges when necessary.</li>
<li>Communicate effectively with both technical and non-technical stakeholders.</li>
<li>Stay up to date with Microsoft technologies and industry trends through continuous learning.</li>
<li>Maintain high standards of quality, professionalism, and customer satisfaction.</li>
</ul>
<h4>Requirements</h4>
<h4>Education</h4>
<p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p>
<h4>Experience</h4>
<ul>
<li>1–2 years of hands-on experience in an enterprise IT environment.</li>
<li>Internship or practical experience supporting Microsoft infrastructure technologies is a plus.</li>
<li>Strong willingness to learn and develop in a customer-facing technical role.</li>
</ul>
<h4>Technical skills</h4>
<p>Strong knowledge of and/or hands-on experience with:</p>
<ul>
<li>Active Directory</li>
<li>Microsoft Exchange Server</li>
<li>Hyper-V</li>
<li>Windows Server</li>
<li>Microsoft SQL Server</li>
<li>Microsoft System Center Products</li>
<li>Microsoft Azure</li>
<li>Microsoft Entra ID</li>
<li>Microsoft 365</li>
<li>Microsoft Defender</li>
<li>Microsoft Intune</li>
<li>Microsoft Purview</li>
</ul>
<h4>Required competencies</h4>
<ul>
<li>Strong troubleshooting and problem-solving skills.</li>
<li>Excellent communication and presentation skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Strong customer service and stakeholder management skills.</li>
<li>Eagerness to learn from senior engineers and continuously develop technical skills.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
</ul></p><p></p>
<p><h4>About the role</h4>
<p>We are seeking a motivated and customer-focused Junior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will support the design, implementation, and delivery of enterprise-grade solutions for our customers while assisting in troubleshooting and providing technical support for Microsoft infrastructure environments.</p>
<p>This role is ideal for candidates looking to build their expertise in Microsoft technologies while working alongside experienced engineers. The Junior Systems Engineer will collaborate with customers and internal teams to understand business requirements, contribute to infrastructure projects, and continuously develop technical and professional skills.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Support the design, implementation, and delivery of enterprise infrastructure projects for enterprise customers.</li>
<li>Assist senior engineers in technical engagements throughout the project lifecycle.</li>
<li>Troubleshoot and resolve Microsoft infrastructure issues under guidance while developing advanced troubleshooting skills.</li>
<li>Support the preparation and presentation of technical solutions that address customer business and technical requirements.</li>
<li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li>
<li>Work closely with senior engineers to gain technical knowledge and best practices.</li>
<li>Participate in knowledge-sharing initiatives and contribute to continuous improvement activities.</li>
<li>Identify technical issues and escalate complex challenges when necessary.</li>
<li>Communicate effectively with both technical and non-technical stakeholders.</li>
<li>Stay up to date with Microsoft technologies and industry trends through continuous learning.</li>
<li>Maintain high standards of quality, professionalism, and customer satisfaction.</li>
</ul>
<h4>Requirements</h4>
<h4>Education</h4>
<p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p>
<h4>Experience</h4>
<ul>
<li>1–2 years of hands-on experience in an enterprise IT environment.</li>
<li>Internship or practical experience supporting Microsoft infrastructure technologies is a plus.</li>
<li>Strong willingness to learn and develop in a customer-facing technical role.</li>
</ul>
<h4>Technical skills</h4>
<p>Strong knowledge of and/or hands-on experience with:</p>
<ul>
<li>Active Directory</li>
<li>Microsoft Exchange Server</li>
<li>Hyper-V</li>
<li>Windows Server</li>
<li>Microsoft SQL Server</li>
<li>Microsoft System Center Products</li>
<li>Microsoft Azure</li>
<li>Microsoft Entra ID</li>
<li>Microsoft 365</li>
<li>Microsoft Defender</li>
<li>Microsoft Intune</li>
<li>Microsoft Purview</li>
</ul>
<h4>Required competencies</h4>
<ul>
<li>Strong troubleshooting and problem-solving skills.</li>
<li>Excellent communication and presentation skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Strong customer service and stakeholder management skills.</li>
<li>Eagerness to learn from senior engineers and continuously develop technical skills.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
</ul></p><p></p>
<p><h4>The head of design will lead the design direction across our client's digital products and customer journeys.</h4>
<p>This role sits at the intersection of product design, customer experience, growth, and brand expression. The right person will create experiences that are simple, trustworthy, commercially effective, and scalable.</p>
<p>This is a hands-on leadership role for someone who can think strategically, raise the quality bar, and stay close to execution, working closely with product, engineering, marketing, strategy, commercial, and operations to shape product experiences, customer journeys, and growth surfaces across the business.</p>
<h4>What you'll do:</h4>
<ul>
<li>Own company's design strategy and shape the end-to-end experience across mobile, web, partner channels, and internal tools, optimizing clarity, trust, usability, and conversion.</li>
<li>Set the strategic direction for critical journeys across onboarding, payments, financing, property services, and lifecycle touchpoints, building trust in high-consideration financial moments.</li>
<li>Partner with product, engineering, marketing, strategy, commercial, and operations to turn business goals, customer insight, and experimentation into effective experiences and growth journeys.</li>
<li>Build and evolve the design system, including components, patterns, and standards that help the business scale with consistency and speed.</li>
<li>Raise the quality bar through design reviews and QA, while leading, mentoring, and developing the design team and establishing high-standard collaborative rituals.</li>
</ul>
<h4>What we're looking for:</h4>
<ul>
<li>Senior product design leadership experience on consumer-facing digital products, in one or more of the following domains: fintech, consumer finance, payments, BNPL, embedded finance, digital banking, wallets, proptech, or marketplaces.</li>
<li>A portfolio of shipped products, complex journeys, and measurable business impact, especially across high-consideration flows such as onboarding, activation, checkout, or credit decisioning.</li>
<li>Product thinking and a broad craft range across UX, UI, interaction, and growth design, with the ability to connect design decisions directly to business outcomes.</li>
<li>A track record of building and scaling design systems, reusable components, and standards across multiple product surfaces.</li>
<li>Experience leading, mentoring, and growing designers, while establishing a high-quality bar for the team.</li>
</ul>
<h4>Strongly preferred:</h4>
<ul>
<li>Experience at a high-growth regional or global consumer platform, such as Tabby, Ziina, Wio, Careem, Tamara, or similar.</li>
<li>Experience in the UAE, GCC, or wider MENA market.</li>
<li>Background in embedded finance, BNPL, credit, payment flexibility, wallets, or affordability-based journeys.</li>
<li>Experience designing across B2C, B2B2C, and partner-led distribution models.</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>The company's product experience is clearer, more consistent, and more scalable across surfaces.</li>
<li>Customer journeys are easier to understand, more trustworthy, and more conversion-oriented.</li>
<li>The design system measurably improves speed, consistency, and quality across product delivery.</li>
<li>Design is a stronger partner to product, engineering, marketing, strategy, and commercial teams.</li>
<li>Design quality improves release over release, with better UX thinking, cleaner execution, and clearer alignment to business outcomes.</li>
</ul></p><p></p>
<p><h4>The head of design will lead the design direction across our client's digital products and customer journeys.</h4>
<p>This role sits at the intersection of product design, customer experience, growth, and brand expression. The right person will create experiences that are simple, trustworthy, commercially effective, and scalable.</p>
<p>This is a hands-on leadership role for someone who can think strategically, raise the quality bar, and stay close to execution, working closely with product, engineering, marketing, strategy, commercial, and operations to shape product experiences, customer journeys, and growth surfaces across the business.</p>
<h4>What you'll do:</h4>
<ul>
<li>Own company's design strategy and shape the end-to-end experience across mobile, web, partner channels, and internal tools, optimizing clarity, trust, usability, and conversion.</li>
<li>Set the strategic direction for critical journeys across onboarding, payments, financing, property services, and lifecycle touchpoints, building trust in high-consideration financial moments.</li>
<li>Partner with product, engineering, marketing, strategy, commercial, and operations to turn business goals, customer insight, and experimentation into effective experiences and growth journeys.</li>
<li>Build and evolve the design system, including components, patterns, and standards that help the business scale with consistency and speed.</li>
<li>Raise the quality bar through design reviews and QA, while leading, mentoring, and developing the design team and establishing high-standard collaborative rituals.</li>
</ul>
<h4>What we're looking for:</h4>
<ul>
<li>Senior product design leadership experience on consumer-facing digital products, in one or more of the following domains: fintech, consumer finance, payments, BNPL, embedded finance, digital banking, wallets, proptech, or marketplaces.</li>
<li>A portfolio of shipped products, complex journeys, and measurable business impact, especially across high-consideration flows such as onboarding, activation, checkout, or credit decisioning.</li>
<li>Product thinking and a broad craft range across UX, UI, interaction, and growth design, with the ability to connect design decisions directly to business outcomes.</li>
<li>A track record of building and scaling design systems, reusable components, and standards across multiple product surfaces.</li>
<li>Experience leading, mentoring, and growing designers, while establishing a high-quality bar for the team.</li>
</ul>
<h4>Strongly preferred:</h4>
<ul>
<li>Experience at a high-growth regional or global consumer platform, such as Tabby, Ziina, Wio, Careem, Tamara, or similar.</li>
<li>Experience in the UAE, GCC, or wider MENA market.</li>
<li>Background in embedded finance, BNPL, credit, payment flexibility, wallets, or affordability-based journeys.</li>
<li>Experience designing across B2C, B2B2C, and partner-led distribution models.</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>The company's product experience is clearer, more consistent, and more scalable across surfaces.</li>
<li>Customer journeys are easier to understand, more trustworthy, and more conversion-oriented.</li>
<li>The design system measurably improves speed, consistency, and quality across product delivery.</li>
<li>Design is a stronger partner to product, engineering, marketing, strategy, and commercial teams.</li>
<li>Design quality improves release over release, with better UX thinking, cleaner execution, and clearer alignment to business outcomes.</li>
</ul></p><p></p>
<p><h4>Job description</h4>
<p>We are seeking an experienced Business Analyst to bridge the gap between business stakeholders and technical teams in the implementation of a telecom data lakehouse/data warehouse. The Business Analyst will gather business requirements, analyze telecom processes and data, define business rules, and translate business needs into detailed functional specifications, ensuring successful delivery of data products, reports, and analytics solutions.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Gather and analyze business requirements from stakeholders across telecom domains such as customer, billing, CRM, network, revenue assurance, finance, sales, marketing, and digital channels.</li>
<li>Conduct workshops and interviews with business users to understand reporting, analytical, and operational requirements.</li>
<li>Document business processes, functional requirements, and business rules.</li>
<li>Capture business requirements into functional specifications for data engineers, data modelers, ETL developers, and BI developers.</li>
<li>Define source-to-target mapping requirements and validate data transformations.</li>
<li>Collaborate with solution architects and data modelers to ensure business requirements are accurately reflected in the data lakehouse/data warehouse design.</li>
<li>Identify data sources, business definitions, KPIs, dimensions, and measures required for reporting and analytics.</li>
<li>Support the definition of data quality rules, validation criteria, and reconciliation requirements.</li>
<li>Review ETL mapping documents and ensure business logic is correctly implemented.</li>
<li>Work closely with data engineers during development to clarify business rules and resolve functional issues.</li>
<li>Participate in user acceptance testing (UAT) by preparing test scenarios, validating results, and obtaining business sign-off.</li>
<li>Maintain business glossaries, metadata, and documentation.</li>
<li>Facilitate communication between business stakeholders and technical teams throughout the project lifecycle.</li>
<li>Support Agile ceremonies including backlog refinement, sprint planning, and requirement prioritization.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Strong business analysis and requirement elicitation skills.</li>
<li>Excellent stakeholder management and communication skills.</li>
<li>Experience documenting business requirements and functional specifications.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Understanding of relational databases and SQL.</li>
<li>Basic knowledge of data warehousing concepts such as:</li>
<ul>
<li>Facts and dimensions</li>
<li>Star schema</li>
<li>Snowflake schema</li>
<li>Slowly changing dimensions (SCD)</li>
<li>Data lineage</li>
<li>Metadata management</li>
<li>Data quality</li>
</ul>
<li>Experience working in Agile/Scrum environments.</li>
</ul>
<h4>Preferred technical knowledge</h4>
<ul>
<li>SQL</li>
<li>Data warehouse / data lakehouse architecture</li>
<li>ETL concepts and data integration</li>
<li>Data mapping documentation</li>
<li>Data quality frameworks</li>
<li>BI and reporting platforms</li>
<li>Knowledge of Hadoop ecosystem, Hive, Impala, Spark, or cloud data platforms is an advantage.</li>
</ul>
<h4>Deliverables</h4>
<ul>
<li>Business requirement documents (BRD)</li>
<li>Functional requirement specifications (FRS)</li>
<li>KPI definitions</li>
<li>Data dictionary</li>
<li>Business glossary</li>
<li>Data validation and UAT test cases</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in information technology, computer science, business information systems, engineering, or a related field.</li>
<li>2–4 years of experience as a Business Analyst in data warehouse, data lakehouse, or business intelligence projects.</li>
<li>Experience in the telecommunications industry is highly preferred.</li>
</ul></p><p></p>