وظائف حارس أمن - اربد الأردن

<p> <strong>Responsibilities</strong> </p> <ul> <li> Support IT and OT operations and ensure service continuity across corporate and operational systems. </li> <li> Deliver cybersecurity and OT/ICS security initiatives, including obsolete system remediation. </li> <li> Support data management, governance, quality, and reporting to maintain a single source of truth. </li> <li> Deliver systems integration across SCADA, billing/CIS, and ERP platforms to reduce manual data transfer. </li> <li> Support digital transformation projects, including online services, e-payment solutions, mobile applications, and analytics initiatives. </li> <li> Manage IT infrastructure, networks, end-user support, and hardware/software lifecycle activities. </li> <li> Support IT Service Management (ITSM) and IT Asset Management (ITAM), including knowledge base development. </li> <li> Maintain IT disaster recovery, backup, and business continuity processes. </li> <li> Coordinate IT vendors, software licenses, and service contracts. </li> <li> Provide technical expertise and ongoing support to IT leadership and business functions. </li> </ul> <p> <strong>Qualifications</strong> </p> <ul> <li> Master's degree or postgraduate qualification in Computer Science, Information Technology, Engineering, or a related field. </li> <li> 10+ years of experience in IT/OT environments, including experience leading technical teams. </li> <li> Strong experience in OT/ICS security, ERP/CIS systems, databases, data governance, and systems integration. </li> <li> Strong understanding of IT infrastructure, cybersecurity, and digital transformation initiatives. </li> <li> Professional certifications such as PMP, Oracle, CISSP, CISM, ITIL, or cloud certifications are preferred. </li> <li> Experience integrating SCADA, billing/CIS, and ERP systems is preferred. </li> <li> Experience leading digital transformation projects and technology modernization initiatives is preferred. </li> </ul> Required Skills <ul> <li>Oracle Database</li> <li>ERP System </li> </ul> Preferred Skills <ul> <li>PMP </li> </ul> Job Details <ul> <li> Location Irbid - Jordan </li> <li>Industry Information &amp; Communication Technologies </li> <li> Job Type Full-Time </li> <li> Degree Bachelor </li> <li>Experience 10+ </li> <li>Nationality Unspecified </li> </ul><br><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications</h4><ul><li> Master's degree or postgraduate qualification in Computer Science, Information Technology, Engineering, or a related field. </li><li> 10+ years of experience in IT/OT environments, including experience leading technical teams. </li><li> Strong experience in OT/ICS security, ERP/CIS systems, databases, data governance, and systems integration. </li><li> Strong understanding of IT infrastructure, cybersecurity, and digital transformation initiatives. </li><li> Professional certifications such as PMP, Oracle, CISSP, CISM, ITIL, or cloud certifications are preferred. </li><li> Experience integrating SCADA, billing/CIS, and ERP systems is preferred. </li><li> Experience leading digital transformation projects and technology modernization initiatives is preferred. </li></ul> Required Skills<ul><li>Oracle Database</li><li>ERP System </li></ul> Preferred Skills<ul><li>PMP </li></ul>

<p>As an IT Support Intern, you will gain hands-on exposure to deskside support, end-user computing, IT service management, and infrastructure troubleshooting in a professional technology environment. This internship is designed as a learning opportunity where you will work under supervision, build foundational technical skills, and support IT teams with day-to-day operational activities.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Learn and apply service management fundamentals, including Incident Management, Problem Management, root cause analysis, and ticket analysis for deskside support equipment.</li><li>Assist with troubleshooting local servers, network devices, and voice infrastructure under the guidance of Network and Server teams.</li><li>Support basic troubleshooting activities using tools and commands such as Ping, Tracert, IPConfig, network commands, DNS validation, and Active Directory Group Policy test outputs.</li><li>Gain exposure to hub room and data center structured cabling standards and support basic coordination activities as directed.</li><li>Support end-user computing devices including desktops, laptops, hard phones, Wi-Fi devices, printers, scanners, biometric devices, and video conferencing equipment.</li><li>Assist with hardware support tasks such as basic diagnostics, device checks, and supervised replacement or configuration activities for approved equipment.</li><li>Learn software troubleshooting for Windows 10, Microsoft Office, Outlook, Skype for Business, OneDrive, softphones, antivirus tools, VPN, Wi-Fi configuration, encryption tools, imaging, and firmware updates for deskside devices.</li><li>Support IT teams in documenting issues, observations, and recommended inputs to help evaluate process exceptions.</li><li>Assist with coordination and communication during high-impact or severity incidents, while ensuring real-time updates are shared through appropriate escalation channels.</li><li>Support onboarding activities for new accounts, ramp-up and ramp-down activities, and account movement coordination under supervision.</li><li>Assist with business continuity planning testing and failover readiness by supporting floor checkouts and validation activities.</li><li>Learn site compliance and security practices, including audit readiness related to standards such as COPC and ISO 27001.</li><li>Support IT ticket resolution activities within an ITIL-based framework while learning ticket documentation, prioritization, and closure processes.</li><li>Assist with preparing change request documentation and supporting artifacts as defined by the process.</li><li>Support validation activities such as BitLocker desktop checks, user OU policy validation, and computer OU policy validation.</li><li>Assist with encryption software installation and validation on desktops and laptops to support compliance requirements.</li><li>Contribute to positive IT service experiences by responding professionally, communicating clearly, and supporting operational teams.</li><li>Be open to learning in a 24/7 IT support environment, including rotational shift exposure where legally permitted and aligned to internship requirements.</li><li>Complete all assigned, mandatory training within the timeframe provided.</li><li>Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Currently pursuing or recently completed a Bachelor s degree, diploma, or equivalent program in Computer Science, Information Technology, or a related field.</p><p>0 6 months of exposure to desktop/laptop hardware and software support in a Windows-based PC/LAN environment, or equivalent academic/project experience.</p><p>Foundational knowledge of desktops, laptops, Windows operating systems, basic networking, and common enterprise applications.</p><p>Exposure to tools or concepts such as Citrix client, Microsoft Office, Outlook, VPN, antivirus, imaging, and printer/scanner troubleshooting is helpful.</p><p>Interest in IT service management, Incident Management, Problem Management, and customer-focused technical support.</p><p>Strong willingness to learn, ask questions, document findings, and follow defined processes.</p><p>Good communication, teamwork, attention to detail, and problem-solving skills.</p><p>Ability to work under supervision and follow security, compliance, and confidentiality requirements.</p><p>MCSE or similar certification is preferred but not required.</p>