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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design original computational chemistry problems that simulate real chemistry research workflows; Create problems requiring Python programming to solve (using numpy, scipy, chemical libraries); Ensure problems are computationally intensive and cannot be solved manually within reasonable timeframes (days/weeks); Develop problems requiring non-trivial reasoning chains in physical chemistry, quantum chemistry, and molecular modeling; Base problems on real research challenges or practical applications from chemistry practice; Verify solutions using Python with standard computational chemistry approaches; Document problem statements clearly and provide verified correct answers.<br> What we look for This opportunity is a good fit for chemistry specialists with an experience in python open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Chemistry or related fields; Python proficiency for numerical validation.<br> MATLAB, R, C, SQL, Numpy, Pandas, SciPy, domain-specific libraries, Stata or knowledge of any programming language can be equivalent; 2+ years of professional experience: applied, research, or teaching experience is applicable; Experience with numerical methods in chemistry; Familiarity with computational chemistry concepts and methods; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>Mindrift is looking for skilled F rontend Developers (HTML/CSS/JavaScript, React/Next.<br>js) to join the Tendem project (https://tendem.<br>ai/) and build high-quality landing pages and multi-page websites within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide frontend craftsmanship, design sensibility, and quality control to ensure pixel-perfect, conversion-ready websites that match real client briefs.<br> This part-time remote opportunity is ideal for professionals with hands-on experience in landing page production, multi-page website development, and modern frontend frameworks.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Frontend Developer, you'll design, build, and refine landing pages, waitlist pages, promo pages, and small multi-page sites (portfolios, restaurant sites, small business sites, simple online stores), turning client briefs into responsive, performant, polished web experiences.<br> Key Responsibilities Build landing pages, waitlist pages, and promo pages with clear hero sections, CTAs, and conversion-focused layouts.<br> Build small multi-page websites (Home, About, Services, Contact, etc.<br>) that follow client requirements and basic information architecture.<br> Implement responsive, mobile-first layouts that work cleanly across devices and browsers.<br> Integrate forms, email capture, basic analytics, and simple CMS or headless content sources.<br> Apply on-page SEO basics (semantic HTML, meta tags, performance, accessibility) so pages are ready to rank and run ads against.<br> Evaluate AI-generated frontend output and refine markup, styling, structure, and copy placement to production quality.<br> Troubleshoot layout, performance, and cross-browser issues independently.<br> Requirements and benefits At least 3 years of relevant experience in frontend development, landing page production, or website development (required) Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, Design, or related fields is a plus Candidates should have a strong foundation in modern frontend development, responsive web design, and building high-quality landing pages and small websites.<br> We are looking for specialists who can create polished, conversion-focused user experiences, work confidently with modern frontend frameworks, and refine AI-assisted output into production-ready interfaces.<br> A strong visual eye, attention to detail, and the ability to work independently are essential Strong command of HTML, CSS, and JavaScript, including responsive design, Flexbox, and Grid Hands-on experience with at least one modern frontend framework (React, Next.<br>js, Vue, Astro, or similar) Experience with utility-first CSS (Tailwind) or modern component libraries Ability to translate Figma designs or written briefs into clean, maintainable code Familiarity with form handling, email capture services, and basic analytics setup (GA4, Plausible, or similar) Working knowledge of on-page SEO, accessibility (WCAG basics), and Core Web Vitals Comfortable working with simple CMSs or headless content (Webflow, Framer, Sanity, Contentful, or similar) is a plus Strong attention to detail and visual taste — pages should look intentional, not generic Self-directed work ethic with the ability to deliver complete pages with minimal supervision Portfolio of shipped landing pages and/or small websites (required) English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits At least 3 years of relevant experience in backend or bot development (required) Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential Hands-on experience building bots on at least one major messaging platform (WhatsApp Business / Cloud API, Telegram Bot API, Discord, Slack, or similar) Strong command of Python or Node.<br>js for backend bot logic Solid experience with REST APIs, webhooks, OAuth, and async request handling Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows Self-directed work ethic with the ability to design and ship complete bots independently Portfolio or examples of bots you've built (required) English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for tasks associated with the rations supply and warehouse function to include subsistence and material handling, storage, inspection, receiving, inventory management and housekeeping for the rations warehouse in accordance with the performance work statement.</p> <ul> <li>Shall assist the Storeroom Supervisor, DFAC Manager, and DFAC Supervisors as required to operate food service services 24/7/365.</li> <li>Responsible for communicating and upholding company standards, leading by example, working as a team to provide professional food services.</li> <li>Set and establishes sufficient stocks and production standards and recommends operational improvements.</li> <li>Shall conduct all food handling, storage, receiving and transferring of subsistence in strict accordance with the applicable Tri-Service Food Code and keep records of all food received and stored as required, verifying proper handling and storage procedures are used.</li> <li>Ensure compliance with applicable Government and corporate regulations, policies and procedures: AFI 34-239, Food Service Management Program, AFMAN 34-240, Food Service Program Management, and the Tri-Service Food Code.</li> <li>Direct and ensure that HACCP procedures are followed.</li> <li>Responsible for monitoring other country nationals in accordance with AFCENT Instruction (AFCENT-I) 32-1002.</li> <li>Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas.</li> <li>Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment and tools).</li> <li>Responsible for precise execution of company time reporting procedures and accurate completion of timesheet.</li> <li>Shall perform escort duties.</li> <li>Performs other duties as assigned.</li> <li>The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities and qualifications required of employees to perform this job.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Minimum Qualifications</strong></p> <p><strong>Education/Certifications:</strong> One-year related experience may be substituted for one year of education if degree is required.</p> <ul> <li>Must have a High School diploma or equivalent. Associate Degree Preferred</li> <li>Must be certified or shall be willing to receive certification driving to drive up to a 10K forklift.</li> <li>Must be able to or shall be willing to learn to drive manual transmission vehicles.</li> <li>Must have or shall be able to pass and maintain a current Serve-Safe certification.</li> <li>Must have a current, valid US Passport and US or Local Driver s License.</li> <li>Must have and maintain a valid U. S. SECRET or Interim Secret Security Clearance prior to deployment.</li> <li>Must be able to read, write, speak and understand English fluently.</li> <li>Must be able to pass MOD15 employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.</li> </ul> <p><strong>Experience:</strong></p> <ul> <li>A minimum of three (3) years of related work experience in food service or general warehousing and storage procedures of perishable and non-perishable subsistence and shall be familiar with manual and automated supply accounting systems, policies and procedures.</li> </ul> <p><strong>Skills:</strong></p> <ul> <li>Must be knowledgeable in Tri-Service Food Code, AFMAN 34-240, Food Service Program Management Armed Forces Recipe System, inventory control, HACCP, and the U.S Department of Health and Human Services Food Code standards.</li> <li>Thorough understanding of quality customer food service and preparation of nutritional meals.</li> <li>Must be able to work under pressure.</li> <li>Service oriented.</li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists.</strong></p>
<ul>
<li>Regularly Conducting AVAs & promotional activities.</li>
<li>Achieve assigned Sales Targets in the designated territory.</li>
<li>Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory.</li>
<li>Maintain updated customer database.</li>
<li>Timely Submission of Daily Calls Report & Weekly Sales Trackers.</li>
<li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals.</li>
<li>To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities</li>
<li>Planning and execution of medical educational events.</li>
<li>Conduct ongoing market analysis.</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>EDUCATION QUALIFICATIONS AND EXPERIENCE:</strong></p>
<ul>
<li>Bachelor Degree in B.Sc pharmacy</li>
<li>2 Years in Pharmaceutical Sales</li>
</ul>
<p><strong>TECHNICAL SKILLS:</strong></p>
<ul>
<li>Selling Skills/Presentation Skills - Professional</li>
</ul>
<p><strong>KEY ATTRIBUTES:</strong></p>
<ul>
<li>Market Knowledge</li>
<li>Flexibility and tolerance for ambiguity</li>
<li>Technical /Professional skills</li>
<li>Consumer relevancy</li>
<li>Capacity for and resistance to stress</li>
<li>Industry knowledge</li>
<li>Problem solving</li>
<li>Active listening</li>
<li>Curiosity/learning agility</li>
<li>Information seeking</li>
<li>Informal communication skills</li>
</ul>
<p><strong>ASPEN COMPETENCIES:</strong></p>
<p><strong>BUSINESS</strong></p>
<ul>
<li>Foster Consumer & Customer Commitment</li>
<li>Makes Good Decision</li>
</ul>
<p><strong>PEOPLE</strong></p>
<ul>
<li>Communicate Effectively</li>
<li>Dealing with ambiguity/Embrace change</li>
</ul>
<p><strong>SELF</strong></p>
<ul>
<li>Continuously Grow & Develop</li>
<li>Contribute Special Expertise</li>
</ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for the overall management, execution, and personnel supervision of the rations supply and warehouse function to include subsistence and material handling, storage, inspection, receiving, inventory management and housekeeping for the rations warehouse in accordance with the performance work statement.</p>
<p>Shall assist the DFAC Manager and DFAC Supervisors as required to operate food service services 24/7/365.</p>
<p>Responsible for communicating and upholding company standards, leading by example, working as a team to provide professional food services.</p>
<p>Set and establishes sufficient stocks and production standards, directs workforce, mentors personnel, monitors compliance, and recommends and develops operational improvements.</p>
<p>Shall conduct all food handling, storage, receiving and transferring of subsistence in strict accordance with the applicable Tri-Service Food Code and keep records of all food received and stored as required, verifying proper handling and storage procedures are used.</p>
<p>Ensure compliance with applicable Government and corporate regulations, policies and procedures: AFI 34-239, Food Service Management Program, AFMAN 34-240, Food Service Program Management, and the Tri-Service Food Code.</p>
<p>Direct and ensure that HACCP procedures are followed.</p>
<p>Responsible for monitoring other country nationals in accordance with AFCENT Instruction (AFCENT-I) 32-1002.</p>
<p>Write and develop policies and procedures.</p>
<p>Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas.</p>
<p>Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment and tools).</p>
<p>Responsible for precise execution of company time reporting procedures and accurate completion of timesheet.</p>
<p>Shall perform escort duties.</p>
<p>Performs other duties as assigned.</p>
<p>The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities and qualifications required of employees to perform this job.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education/Certifications:</strong> One-year related experience may be substituted for one year of education if degree is required.</p>
<ul>
<li>Must have a High School diploma or equivalent. Associate Degree Preferred</li>
<li>Must have or shall be able to pass and maintain a current Serve-Safe certification.</li>
<li>Must be certified or shall be willing to receive certification to drive up to a 10K forklift.</li>
<li>Must be able to or shall be willing to learn to drive manual transmission vehicles.</li>
<li>Must have a current, valid US Passport and US or Local Driver s License.</li>
<li>Must have and maintain a valid U. S. SECRET or Interim Secret Security Clearance prior to deployment.</li>
<li>Must be able to read, write, speak and understand English fluently.</li>
<li>Must be able to pass MOD15 employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.</li>
<li><strong>Experience:</strong></li>
<li>A minimum of three (3) years of related work experience in food service or general warehousing and storage procedures of perishable and non-perishable subsistence and shall be familiar with manual and automated supply accounting systems, policies and procedures.</li>
<li>A minimum of one (1) year of management and leadership experience.</li>
<li>Managerial experience to include, performance management of employees, training, completing required reports, and excellent customer satisfaction results.</li>
<li><strong>Skills:</strong></li>
<li>Must be knowledgeable in Tri-Service Food Code, AFMAN 34-240, Food Service Program Management Armed Forces Recipe System, inventory control, HACCP, and the U.S Department of Health and Human Services Food Code standards.</li>
<li>Thorough understanding of quality customer food service and preparation of nutritional meals.</li>
<li>Must be able to work under pressure.</li>
<li>Service oriented.</li>
</ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>SRD Center is preparing a proposal for a final evaluation of a project related to persons with disabilities and injuries within the Syrian population affected by the crisis. The evaluation will take place in Jordan and Iraqi Kurdistan, and Syria in a remote manner. SRD requires an international consultant with experience in post-project evaluation, data collection, and surveys, and with experience in projects related to empowering persons with disabilities. The role includes about 25 days of fieldwork from October 2016 (tentative).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A minimum of 10 years experience in projects related to empowering persons with disabilities.</p>
<p>Demonstrate experience in post-project evaluation, data collection and surveys activity.</p>
<p>Demonstrate knowledge and previous experience in working in Jordan, Iraqi Kurdistan, or Syria.</p>
<p>Proven capacity in conducting research at the national and sub-national level, including capacity to manage, analyze, and interpret large sets of collected data and produce quality reports.</p>
<p>In-depth knowledge of education projects programming, gender-related dynamics.</p>
<p>English language is a must, and Arabic language capability is asset.</p>
<p>Excellent writing and reporting skills.</p>
<p>Please note that CVs will be assessed on an ongoing basis and therefore qualified candidates are encouraged to send their applications as early as possible.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Job Title: Payments Processing Agent</strong></p><br><p><strong>Department: Operations Division:</strong></p><br><p><strong>Location: Amman</strong></p><br><p><strong>Reports to: Payments Team Lead</strong></p><br><p><strong>Job Objectives:</strong></p><br><p><span>The Payments Processing Agent is responsible for ensuring the accurate and timely processing of payments related to settlements, client transactions, and financial adjustments. This role involves verifying payment eligibility, resolving discrepancies, and maintaining compliance with company policies and settlement agreements. The position requires strong attention to detail, problem-solving skills, and the ability to collaborate effectively with internal teams and external stakeholders.</span></p><br><p><strong>Responsibilities and duties:</strong></p><br><p><strong>1. Payment Verification & Compliance</strong></p><br><p><span>· Ensure payments are eligible for processing based on client agreements and internal policies.</span></p><br><p><span>· Verify client authorization for settlements and confirm the availability of adequate funds.</span></p><br><p><span>· Validate that settlement letters are on file and align with terms recorded in the CRM.</span></p><br><p><span>· Ensure compliance with settlement policies, including accurate fee collection.</span></p><br><p><strong>2. Payment Processing</strong></p><br><p><span>· Ensure that payments are issued to creditors on time.</span></p><br><p><span>· Verify payment accuracy, including correct recipient details and processing instructions.</span></p><br><p><span>· Ensure funds are credited to the appropriate account.</span></p><br><p><span>· Double-check payment amounts to avoid discrepancies.</span></p><br><p><strong>3. Troubleshooting & Issue Resolution</strong></p><br><p><span>· Track and resolve late or missing payments.</span></p><br><p><span>· Handle overpayments, underpayments, and returned checks.</span></p><br><p><span>· Address payment issues related to account reassignment (e.g., creditor to collection</span></p><br><p><span>agency).</span></p><br><p><strong>4. Documentation & Record-Keeping</strong></p><br><p><span>· Maintain thorough and accurate payment records in company systems.</span></p><br><p><span>· Ensure all transactions are documented in compliance with regulatory and audit requirements. </span></p><br><p><span>· Regularly update records to reflect changes or adjustments. </span></p><br><p><strong>5. Compliance & Reporting </strong></p><br><p><span>· Ensure that all processed payments meet internal compliance and audit standards. </span></p><br><p><span>· Report discrepancies and payment errors to the Payments Supervisor promptly. </span></p><br><p><span>· Work closely with compliance teams to ensure adherence to financial regulations.</span></p><br><p><strong>Qualifications:</strong></p><br><p><span>Bachelor’s degree in finance, accounting, business administration, or a related field.</span></p><br><p><strong>Years of Experience:</strong></p><br><p><span>1-3 years of experience in payment processing, accounting, or financial operations.</span></p><br><p><strong>Competencies / Behavioral Requirements:</strong></p><br><p><span>· Strong numerical and analytical mindset.</span></p><br><p><span>· Excellent communication and collaboration skills.</span></p><br><p><span>· Ability to handle confidential financial information with discretion.</span></p><br><p><span>· Detail-oriented with strong time management abilities.</span></p><br><p><span>· Adaptability to evolving payment policies and industry regulations.</span></p><br><p><strong>Technical Requirements:</strong></p><br><p><span>· Experience with CRM software and financial management systems.</span></p><br><p><span>· Proficiency in Microsoft Excel and financial reporting tools.</span></p><br><p><span>· Knowledge of payment reconciliation and transaction auditing.</span></p><br><p><strong>Communication and Interaction:</strong></p><br><p><span>· Reports to: Payments Team Lead</span></p><br><p><span>· Works with: Finance Team, Compliance Team, Client Success Teams, and external</span></p><br><p><span>creditors.</span></p><br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Job Title: Client Experience Officer </strong></p><br><p><strong>Department: Operations </strong></p><br><p><strong>Division: Customer Experience</strong></p><br><p><strong>Location: Amman, Jordan</strong></p><br><p><strong>Reports to: Customer Experience Manager</strong></p><br><p><strong>Job Objectives:</strong></p><br><p><span>The Client Experience Officer is responsible for designing and optimizing the end-to-end client</span></p><br><p><span>journey across all touchpoints. This role uses data insights, technology, and client feedback to</span></p><br><p><span>enhance satisfaction, engagement, and retention. The Officer ensures alignment between</span></p><br><p><span>client-facing strategies and compliance standards while driving process improvements and</span></p><br><p><span>customer-centric innovations.</span></p><br><p><strong>Responsibilities and duties:</strong></p><br><p><strong>1. Client Journey Design & Personalization</strong></p><br><p><span>• Map and optimize the end-to-end client journey, identifying key touchpoints, pain points,</span></p><br><p><span>and compliance checkpoints</span></p><br><p><span>• Develop segmentation strategies based on customer data and behavior</span></p><br><p><span>• Tailor experiences and offerings to each segment, ensuring personalization and</span></p><br><p><span>compliance</span></p><br><p><span>• Implement seamless, risk-aware experiences that enhance satisfaction</span></p><br><p><strong>2. Technology Integration & Innovation</strong></p><br><p><span>• Explore, evaluate, and utilize AI tools and emerging technologies to elevate the client</span></p><br><p><span>experience</span></p><br><p><span>• Apply predictive analytics and automation solutions, ensuring compliance with data</span></p><br><p><span>protection standards</span></p><br><p><strong>3. Performance Tracking & Insights</strong></p><br><p><span>• Define and monitor KPIs related to customer satisfaction, engagement, and retention</span></p><br><p><span>• Use data insights to continually optimize CX strategies</span></p><br><p><span>• Present CX findings and trends to leadership, ensuring all reporting aligns with</span></p><br><p><span>compliance and legal standards</span></p><br><p><strong>4. Feedback Management & Voice of the Customer (VoC)</strong></p><br><p><span>• Implement and oversee VoC programs to capture client insights and pain points</span></p><br><p><span>• Regularly analyze feedback, complaints, and survey results to improve client experience</span></p><br><p><span>• Ensure feedback methods comply with privacy and data protection regulations</span></p><br><p><strong>5. Operational Optimization & Risk Management</strong></p><br><p><span>• Identify and resolve operational inefficiencies impacting the client journey </span></p><br><p><span>• Deliver quick fixes for immediate client issues and build sustainable, long-term strategies </span></p><br><p><span>• Ensure all CX actions are aligned with organizational risk management and compliance protocols </span></p><br><p><strong>6. Growth, Loyalty & Strategic Alignment </strong></p><br><p><span>• Develop and manage referral and loyalty programs to drive organic growth </span></p><br><p><span>• Collaborate with leadership to align CX initiatives with company goals and ROI targets </span></p><br><p><span>• Lead and manage end-to-end CX projects, ensuring delivery within scope and timeline</span></p><br><p><strong>Qualifications:</strong></p><br><p><span>Bachelor’s degree in Business Administration, Marketing, Communications, or a related field is</span></p><br><p><span>required.</span></p><br><p><strong>Years of Experience:</strong></p><br><p><span>Minimum 3 years of experience in customer experience, client journey design, or a similar</span></p><br><p><span>function involving process optimization and customer engagement.</span></p><br><p><strong>Behavioral Requirements/Competencies:</strong></p><br><p><span>• Analytical and client-focused with a proactive mindset</span></p><br><p><span>• Able to manage complex projects and cross-functional collaboration</span></p><br><p><span>• Highly organized, adaptable, and detail-oriented</span></p><br><p><span>• Strong communication skills and problem-solving abilities</span></p><br><p><span>• Passionate about innovation and continuous improvement in customer experiences</span></p><br><p><strong>Technical Requirements:</strong></p><br><p><span>• Proficient in CX tools, data analytics, and customer segmentation platforms</span></p><br><p><span>• Familiarity with CRM systems and feedback collection tools</span></p><br><p><span>• Comfortable working with AI and predictive analytics tools</span></p><br><p><span>• Knowledge of compliance, data protection, and customer privacy standards</span></p><br><p><strong>Communication and Interaction:</strong></p><br><p><span>• Reports to: Customer Experience Manager</span></p><br><p><span>• Works with: L&D, Product, Compliance, Customer Service, Technology, and Marketing Teams </span></p><br><p><span>• Subordinates: None</span></p><br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Please submit your resume in English and indicate your level of English.<br> At Toloka, we connect smart, </span></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are looking for a highly skilled and experienced L2 Data Engineer to join our growing Data & Analytics team.<br> In this role, you will lead the design, development, optimization, and maintenance of scalable enterprise data platforms and cloud-native data solutions.<br> You will work closely with architects, analysts, and business stakeholders to build high-performance data pipelines and modern lakehouse solutions that support advanced analytics, reporting, and data-driven decision-making.<br> This opportunity is ideal for a senior data professional with strong hands-on expertise in Databricks and the Microsoft Azure ecosystem, who is passionate about building reliable, scalable, and optimized data platforms in enterprise environments.<br> KEY RESPONSIBILITIES • Design, develop, and optimize enterprise-scale data pipelines and ETL/ELT workflows using Azure and Databricks technologies.<br> • Architect and implement scalable data ingestion, transformation, and orchestration processes using Azure Data Factory, Databricks, and Azure Synapse Analytics.<br> • Develop high-performance data transformation frameworks using PySpark, Python, and Spark SQL for large-scale distributed data processing.<br> • Optimize SQL queries, Spark jobs, and data workflows to improve performance, scalability, and cost efficiency.<br> • Lead data migration initiatives, including SQL Server migrations and modernization of legacy data platforms.<br> • Implement and maintain Delta Lake architecture, incremental data loading strategies, and enterprise data lake best practices.<br> • Collaborate with architects and cross-functional teams to design robust and scalable data models aligned with business and governance standards.<br> • Monitor and troubleshoot production pipelines, perform root-cause analysis, and implement preventive measures for recurring issues.<br> • Support CI/CD implementation and infrastructure automation for data engineering workflows.<br> • Mentor junior engineers and contribute to engineering standards, reusable frameworks, and technical best practices.<br> • Create and maintain technical documentation including architecture diagrams, pipeline documentation, and operational runbooks.<br> • Evaluate and recommend modern data engineering tools, frameworks, and optimization strategies.<br> 5+ years of professional experience in Data Engineering or related roles.<br> • Strong expertise in Python for enterprise data processing, transformation, and automation.<br> • Advanced hands-on experience with Pandas, PySpark, and Spark SQL for large-scale distributed processing.<br> • Strong experience with Databricks, including cluster management, notebook development, workflow orchestration, Delta Lake, and performance optimization.<br> • Extensive experience building and managing enterprise data pipelines using Azure Data Factory.<br> • Strong working knowledge of Azure Synapse Analytics, particularly Spark pool integration and enterprise data warehousing concepts.<br> • Advanced SQL skills including query optimization, performance tuning, indexing strategies, and troubleshooting.<br> • Strong understanding of data lake architecture, Delta Lake, incremental processing, partitioning, and lakehouse concepts.<br> • Experience implementing data governance, security, access controls, and monitoring within cloud data platforms.<br> • Experience handling production support, troubleshooting, and optimization of enterprise data platforms.<br> NICE TO HAVE • Experience with Terraform for Azure infrastructure provisioning and Infrastructure-as-Code (IaC).<br> • Experience implementing CI/CD pipelines for data engineering deployments.<br> • Exposure to Lakehouse Federation, Delta Sharing, and modern data sharing architectures.<br> • Experience with streaming and near real-time data processing solutions.<br> • Knowledge of DevOps practices and cloud cost optimization strategies.<br> CERTIFICATION REQUIREMENT Candidates are expected to hold or be actively working toward the Databricks Certified Data Engineer Professional certification.<br> This certification validates advanced expertise across the following domains: • Advanced ETL and ELT development using Spark SQL and PySpark • Enterprise-grade pipeline orchestration and optimization • Data modeling and scalable lakehouse architecture • Performance tuning and distributed data processing optimization • Advanced data governance and security implementation • Production-grade data engineering practices within the Databricks ecosystem</span> </div>
<p><h4>Position summary</h4>
<p>Our spa specialists play an important role in support of a number of vital spa functions. At our hotels, these associates work to build an experience that is memorable and unique – with spa services on the side. Our spa specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience.</p>
<p>Whether promoting spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the spa specialist makes transactions feel like part of the experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.</p>
<p>Spa specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).</p>
<p>Doing all these things well (and other reasonable job duties as requested) is critical for spa specialists – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<ul>
<li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li>
<li><strong>Related work experience:</strong> No related work experience.</li>
<li><strong>Supervisory experience:</strong> No supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety, and security throughout service.</p>
<p>Promote and sell spa/salon services including retail offerings related to the spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day.</p>
<p>Handle inappropriate guest behavior by following Marriott International standard operating procedures for inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>&#xa;&#xa;</p><p>Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.</p><br><p>As employees, we take pride in contributing to the world’s largest and only full-stac</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Selected trainers may be responsible for:</p>
<ul>
<li>Delivering interactive training sessions on soft skills, life skills, entrepreneurship, financial literacy, business planning, communication, self-confidence, goal setting, and related topics.</li>
<li>Facilitating advanced entrepreneurship and business development sessions, including marketing, finance, innovation, market analysis, and business growth.</li>
<li>Supporting participants during group work, practical exercises, business idea development, and pitching activities.</li>
<li>Ensuring active participation and engagement of trainees throughout the sessions.</li>
<li>Using participatory and learner-centered training methods, including discussions, case studies, role plays, group work, and practical exercises.</li>
<li>Completing attendance sheets and supporting basic training documentation, as required.</li>
<li>Coordinating with the project team on training schedules, logistics, and reporting requirements.</li>
<li>Respecting safeguarding, ethical, and professional conduct standards when working with women, youth, refugees, and vulnerable communities.</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Interested trainers should have:</p>
<ul>
<li>At least 3 years of proven experience in delivering soft skills, life skills, entrepreneurship, business development, or related training.</li>
<li>Strong facilitation and communication skills, with the ability to engage diverse groups, especially women and youth.</li>
<li>Experience in one or more of the following areas: communication skills, life skills, financial literacy, entrepreneurship, business planning, marketing, innovation, mentoring, or small business development.</li>
<li>Experience working with vulnerable communities, refugees, host communities, or women entrepreneurs is an asset.</li>
<li>Ability to deliver training in Arabic; knowledge of English is an advantage.</li>
<li>Strong interpersonal skills, cultural sensitivity, and commitment to inclusion and gender equality.</li>
<li>Availability to deliver training in Irbid Governorate and/or Azraq Camp during the expected implementation period.</li>
<li>Ability to work as part of a wider training team and follow agreed training plans, schedules, and reporting requirements.</li>
</ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As Coordinator Vendor Operations, you will monitor and optimize vendor performance across our food vendors, local shops and tMart verticals, with a direct focus on reducing delays and cancellations. You will leverage data analytics to build performance dashboards, track core KPIs, and implement solutions for operational issues. Acting as a vital support resource, you will be handling day-to-day requests from Account Managers to maintain seamless coordination across teams.</p> <ul> <li>Restaurant Performance Data Analysis & Reporting.</li> <li>Ensures & improves the restaurant s operation and increase the order acceptance rate, reduce vendor delay through understanding/analysing key data.</li> <li>Implement new configurations to support operations.</li> <li>Identify causes of operational issues as well as symptoms, diagnosis, and cure.</li> <li>Collaborative problem solving with many different stakeholders in the business: Account management, Training team, Driver operations etc.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> Bachelor s Degree.</p> <ul> <li>2-3 years experience in operations or logistics. food/grocery tech industry is highly desirable.</li> <li>The ability to quickly adapt to new environment and systems so you can hit the ground running.</li> <li>A highly organized and detail-oriented with an analytical mindset.</li> <li>Advanced Excel and Data Interpretation Skills (Pivots/Spike Analysis/VlookUp/XlookUp)</li> <li>Strong communication skills, both written and verbal.</li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Key Responsibilities</b></p>
<ul>
<li>Provide legal consultations to beneficiaries on various legal matters, including personal status and civil cases.</li>
<li>Follow up on legal cases before competent courts, including civil and Sharia courts.</li>
<li>Draft and prepare legal memoranda, pleadings, petitions, and related legal documentation professionally.</li>
<li>Document legal cases accurately and prepare periodic reports in line with project requirements and approved reporting tools.</li>
<li>Coordinate with courts, governmental institutions, legal actors, and relevant partners to ensure proper case follow-up and referrals.</li>
<li>Design and facilitate legal awareness sessions to strengthen beneficiaries understanding of their rights and available legal services.</li>
<li>Ensure the application of confidentiality principles, data protection standards, and survivor-centered approaches in all aspects of the work.</li>
<li>Work closely with multidisciplinary teams to support protection and legal empowerment interventions.</li>
<li>Adhere to the guidance and instructions of the direct supervisor and comply with approved organizational procedures, tools, and templates.</li>
<li>Contribute to achieving project objectives and expected results within established timelines, while ensuring the quality and consistency of services provided.</li>
<li>Maintain accurate electronic and hardcopy records while ensuring the quality and consistency of legal services provided.</li>
</ul>
<p><b>Qualifications and Experience</b></p>
<ul>
<li>Bachelor s degree in law (minimum requirement).</li>
<li>Minimum of 4 years of professional legal experience.</li>
<li>Valid license to practice law in Jordan (civil and Sharia).</li>
<li>Previous experience working with NGOs or international organizations is preferred.</li>
<li>Good knowledge of relevant Jordanian legislation and legal procedures.</li>
<li>Strong communication and interpersonal skills, particularly when working with vulnerable groups.</li>
<li>Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).</li>
<li>Good computer literacy and ability to use digital communication tools.</li>
<li>Good command of English is preferred.</li>
<li>Willingness and ability to conduct field visits and travel within assigned areas.</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in law (minimum requirement). Minimum of 4 years of professional legal experience. Valid license to practice law in Jordan (civil and Sharia). Previous experience working with NGOs or international organizations is preferred. Good knowledge of relevant Jordanian legislation and legal procedures. Strong communication and interpersonal skills, particularly when working with vulnerable groups. Proficiency in Microsoft Office applications (Word, Excel, PowerPoint). Good computer literacy and ability to use digital communication tools. Good command of English is preferred. Willingness and ability to conduct field visits and travel within assigned areas.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Implementation of projects with a low level of complexity funded by British Council or by another client or funding mechanism. Leads the successful delivery of a range of projects from start to finish including managing the contract or project plan, managing client or internal stakeholders, successfully achieving reporting and meeting compliance standards. Or works within a larger programme or multi country programme on a particular component. The Project Manager also contributes to business development processes through technical inputs, lessons learned, and proposal development support.</p>
<p><strong>Main Accountabilities:</strong></p>
<p><strong>Relationship & Stakeholder management</strong></p>
<ul>
<li>Has relationships with delivery partners and stakeholders within country and is able to procure services and contract delivery partners.</li>
<li>Holds suppliers to account for delivering against contract.</li>
<li>Build strong internal relationships and networks.</li>
<li>Manages day-to-day relationships with delivery partners, trainers/facilitators, and stakeholders, ensuring clarity of expectations, performance standards, and accountability.</li>
<li>Leads partner contracting and performance management, including regular check-ins and structured feedback.</li>
<li>Escalates strategic or sensitive partnership issues to the head of NFE Youth and Civil Society where needed.</li>
<li>Builds strong internal coordination across programme, finance, and operations teams to ensure smooth delivery.</li>
</ul>
<p><strong>Commercial and Financial Management</strong></p>
<ul>
<li>Ensure sound financial planning, working closely with finance teams to ensure British Council and client financial year plans are up to date.</li>
<li>Ensure accurate and timely monthly (re)forecasting is in place, by running regular reports in the SAP system on actuals, monitoring outstanding purchase orders, reviewing commitments, analysing and commenting on reasons for variances to plan and recommending corrective actions.</li>
<li>Monitoring monthly finances, including correct expenditure, ensuring the P2P process is being followed and correcting any mis-postings or journals needed.</li>
<li>Lead on British Council, partner or client reporting (including, with Finance Manager, financial reporting) and ensure reports are delivered on time, to budget and to a high standard.</li>
<li>Compliance to BC financial policies and procedures.</li>
<li>Leads detailed project financial planning and monitoring, ensuring alignment with delivery plans and forecasting accuracy.</li>
<li>Proactively identifies financial risks, under/overspend trends, and recommends corrective actions.</li>
<li>Ensures full compliance with P2P processes, procurement policies, and audit requirements.</li>
<li>Contributes to financial sections of donor reports, ensuring strong narrative-finance alignment.</li>
</ul>
<p><strong>Project Management</strong></p>
<ul>
<li>Contributes to development of, owns and delivers on Project Management Plan.</li>
<li>Ensures that every project/programme is compliant with all internal policies and processes (for example safeguarding, EDI, supply chain management, social value and conflict sensitivity).</li>
<li>Identifies risks in a project or programme and puts together mitigation strategies with SRO</li>
<li>Responsible for internal and client, procurement, contracting, compliance and reporting pm</li>
<li>Checks on and reports on compliance</li>
<li>Manages procurement on a project/programme</li>
<li>Applies due diligence requirements to potential partners</li>
<li>Responsible for monitoring, following up, and supporting project partners, trainers/ facilitators and grantees</li>
<li>Responsible for data management including timely data entry, quality assurance of data, undertaking basic analysis of monitoring data, and developing progress reports to meet funding needs</li>
<li>Undertaking programme-specific data collection as needed. This includes working with colleagues to identify indicators and tools for data collection, quality assuring all data, and undertaking basic analysis.</li>
<li>Manages all EDI processes and ensures comprehensive use of internal tools in programme design and delivery. Maintains an oversight of the action plan developed through the use of internal EDI tools</li>
<li>Delivers the Project Management Plan, ensuring alignment with programme objectives and timelines.</li>
<li>Establishes and implements quality assurance mechanisms across all delivery components.</li>
<li>Support risk management, including identifying delivery, operational, and safeguarding risks and implementing mitigation plans.</li>
<li>Oversees procurement and due diligence processes, ensuring selection of capable and compliant partners.</li>
<li>Ensures strong coordination and follow-up with partners, facilitators, and grantees, moving beyond administrative follow-up to performance tracking.</li>
<li>Ensures timely and high-quality data collection</li>
<li>Conducts basic analysis and extracts actionable insights</li>
<li>Feeds learning into programme adaptation</li>
<li>Ensures all delivery complies with safeguarding, EDI, conflict sensitivity, and social value standards, with active monitoring (not just compliance checking).</li>
</ul>
<p><strong>Business Development Support</strong></p>
<p>Contributes to proposal development by:</p>
<ul>
<li>Providing lessons learned and evidence from implementation</li>
<li>Supporting budget development with realistic delivery assumptions</li>
<li>Identifies emerging opportunities or risks from programme implementation and shares insights with senior management.</li>
<li>Supports preparation of case studies, impact stories, and evidence for external engagement.</li>
</ul>
<p><strong>Equality, Diversity and Inclusion (EDI)</strong></p>
<ul>
<li>To actively contribute to an inclusive and anti-racist organisational culture, being aware of your own biases, and taking action to mitigate against these. Ensuring people feel valued and are treated equitably, with support for people s well-being and mental health.</li>
<li>Understand the British Council s approach to equality, diversity and inclusion and how it applies to your role and make time for learning and development relating to EDI and anti-racism.</li>
<li>Supports EDI to be actively embedded in programme design and delivery, not only through tools but through continuous monitoring and adaptation.</li>
<li>Tracks implementation of EDI action plans and flags gaps or risks.</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Any bachelors degree required.</p>
<ul>
<li>Experience of managing projects from start to finish and familiarity with project life-cycles.</li>
<li>Understanding of procurement, evaluation and reporting requirements of projects.</li>
<li>Proven experience of managing project finances.</li>
<li>Experience of managing stakeholders</li>
<li>Project management qualification desirable.</li>
<li>More than 2 years working in project or programme management.</li>
<li>Experience of using technology in project delivery.</li>
<li>Good understanding and experience of supporting monitoring and evaluation.</li>
<li>Experience of civil society within the Jordanian context and youth/women programming</li>
<li>Experience in spotting risk in a project and putting together successful risk mitigation</li>
<li>Experience of managing a team</li>
</ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The People Solutions Consultant ensures the delivery of accurate, compliant, and efficient HR operational support across the region through effective governance, workflow oversight, and stakeholder collaboration. This role acts as the functional SME and workflow approver for HR data changes and certain leave transactions processed by the Managed Service Provider (MSP), ensuring adherence to policies, process controls, and service-level standards. For out-of-scope countries not covered by the MSP, the role manages end-to-end HR operational processes such as onboarding, offboarding, and employee data updates. The postholder is pivotal in maintaining data integrity, service consistency, and a seamless employee experience through strong operational oversight, stakeholder coordination, and continuous improvement.</p>
<p><strong>Main accountabilities but not limited to the following:</strong></p>
<p><strong>HR Operations Governance (In-Scope Countries)</strong></p>
<ul>
<li>Act as workflow approver for employee data changes (e.g., job change, contract amendment, working pattern change) and specific leave transactions entered by the MSP.</li>
<li>Ensure all system updates are accurate, policy-compliant, and completed within defined timelines and controls through myHR workflows.</li>
<li>Review and validate transactions processed by the MSP (myHR workflows), identifying and rectifying discrepancies.</li>
<li>Manage exceptions and provide process clarification to the MSP or internal stakeholders.</li>
</ul>
<p><strong>End-to-End HR Operations (Out-of-Scope Countries)</strong></p>
<ul>
<li>Deliver HR operations directly for countries not covered under the MSP model, including onboarding, offboarding, contract and letter generation, employment data updates, and benefits administration.</li>
<li>Ensure all transactions comply with local labour laws, internal policies, and audit requirements.</li>
<li>Partner with country HR and Finance teams to ensure timely processing of employee movements and payroll-impacting actions.</li>
</ul>
<p><strong>Case Management & Service Excellence</strong></p>
<ul>
<li>Manage HR-related cases through the case management system (e.g., C4C), ensuring accuracy, timeliness, and a customer-centric approach.</li>
<li>Act as the escalation point for complex or sensitive employee cases, providing process guidance.</li>
<li>Monitor service levels, case resolution times, and customer feedback to identify improvement opportunities.</li>
<li>Partner with the MSP to enhance case resolution quality and reduce repeat issues through process or system refinements.</li>
</ul>
<p><strong>Data Quality & Systems Integrity</strong></p>
<ul>
<li>Ensure data integrity in MyHR and other systems by validating and reconciling transactions.</li>
<li>Perform data audits to identify gaps or errors and initiate corrective actions.</li>
<li>Collaborate with Digital & Technology and Data teams to support system enhancements, testing, and process automation.</li>
<li>Ensure compliance with information governance, PDPA, GDPR, and record-retention policies.</li>
</ul>
<p><strong>Continuous Improvement & Collaboration</strong></p>
<ul>
<li>Identify and propose opportunities for process simplification, standardisation, and automation.</li>
<li>Participate in service optimisation and knowledge management initiatives led by the Payroll & People Data Manager.</li>
<li>Contribute to the maintenance of Standard Operating Procedures (SOPs), process maps, and knowledge articles.</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements of the role:</strong></p>
<ul>
<li>Written and verbal proficiency in English</li>
<li>Experience in HR operations or shared-services delivery, with strong understanding of employee lifecycle processes.</li>
<li>Familiarity with HRIS platforms (e.g., SAP SuccessFactors, Oracle, or equivalent) and workflow approvals.</li>
<li>Proven experience managing cases and ensuring SLA adherence.</li>
<li>Demonstrated ability to maintain data accuracy, manage exceptions, and coordinate with vendors.</li>
<li>Experience working in a complex, multi-country or regional environment.</li>
</ul>
<p><strong>Desirable:</strong></p>
<ul>
<li>Exposure to managed-service delivery models and vendor performance management.</li>
<li>Experience in continuous improvement or digital process automation.</li>
<li>Knowledge of analytics or reporting tools (Excel, Power BI).</li>
</ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>RESPONSIBILITIES:</strong></p>
<ul>
<li>Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists.</li>
<li>Regularly Conducting AVAs & promotional activities.</li>
<li>Achieve assigned Sales Targets in the designated territory.</li>
<li>Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory.</li>
<li>Maintain updated customer database.</li>
<li>Timely Submission of Daily Calls Report & Weekly Sales Trackers.</li>
<li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals.</li>
<li>To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities</li>
<li>Planning and execution of medical educational events.</li>
<li>Conduct ongoing market analysis.</li>
</ul>
<p><strong>What we look for in candidates</strong></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>ROLE PURPOSE:</strong> </p>
<p>Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets.</p>
<p><strong>EDUCATION QUALIFICATIONS AND EXPERIENCE:</strong> </p>
<ul>
<li>Bachelor Degree in B.Sc pharmacy</li>
<li>2 Years in Pharmaceutical Sales</li>
</ul>
<p><strong>TECHNICAL SKILLS:</strong> </p>
<ul>
<li>Selling Skills/Presentation Skills - Professional</li>
</ul>
<p><strong>KEY ATTRIBUTES:</strong> </p>
<ul>
<li>Market Knowledge</li>
<li>Flexibility and tolerance for ambiguity</li>
<li>Technical /Professional skills</li>
<li>Consumer relevancy</li>
<li>Capacity for and resistance to stress</li>
<li>Industry knowledge</li>
<li>Problem solving</li>
<li>Active listening</li>
<li>Curiosity/learning agility</li>
<li>Information seeking</li>
<li>Informal communication skills</li>
</ul>
<p><strong>ASPEN COMPETENCIES:</strong> </p>
<p><strong>BUSINESS</strong> </p>
<ul>
<li>Foster Consumer & Customer Commitment</li>
<li>Makes Good Decision</li>
</ul>
<p><strong>PEOPLE</strong> </p>
<ul>
<li>Communicate Effectively</li>
<li>Dealing with ambiguity/Embrace change</li>
</ul>
<p><strong>SELF</strong> </p>
<ul>
<li>Continuously Grow & Develop</li>
<li>Contribute Special Expertise</li>
</ul><p></p></section>