وظائف مدير منطقة في الأردن

<p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><div>Education: High school diploma or G.E.D. equivalent.</div><div>Related Work Experience: At least 2 years of related work experience.</div><div>Supervisory Experience: At least 1 year of supervisory experience.</div><div>License or Certification: None</div>

<p><h4>Job summary<\/h4>\n<p>Assists the director of loss prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests, and property. Maintains logs, certifications, and documents required by law and standard operating procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<\/p>\n\n<h4>Candidate profile<\/h4>\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 4 years experience in the security\/loss prevention or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in criminal justice or related major; 2 years experience in the security\/loss prevention or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n<h4>Managing security\/loss prevention operations<\/h4>\n<ul>\n<li>Assists in the development and implementation of emergency procedures.<\/li>\n<li>Collaborates with the director of loss prevention on ways to continually improve departmental performance.<\/li>\n<li>Comply with policies on proper investigative procedures for loss of property assets.<\/li>\n<li>Maintain proper documentation of property patrols.<\/li>\n<li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<\/li>\n<li>Implements action plans to monitor and control risk.<\/li>\n<li>Reports any procedure violations to the director of loss prevention and appropriate management.<\/li>\n<li>Strives to improve service performance.<\/li>\n<li>Supervises security staff to effectively monitor and protect property assets.<\/li>\n<li>Performs duties of the director of loss prevention in his\/her absence.<\/li>\n<\/ul>\n\n<h4>Leading security\/loss prevention teams<\/h4>\n<ul>\n<li>Assists director of loss prevention in establishing guidelines and training so employees understand expectations and parameters.<\/li>\n<li>Celebrates successes and publicly recognizes the contributions of team members.<\/li>\n<li>Communicates critical information to loss prevention officers based on knowledge gained at pre- and post-convention meetings.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Helps employees and guests obtain necessary medical attention on a timely basis.<\/li>\n<li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Utilizes an \"open door\" policy.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<\/li>\n<li>Meets quality standards and customer expectations on a daily basis.<\/li>\n<li>Handles guest problems and complaints effectively.<\/li>\n<li>Interacts with guests to obtain feedback on product quality and service levels.<\/li>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Sets a positive example for guest relations.<\/li>\n<\/ul>\n\n<h4>Conducting human resources activities<\/h4>\n<ul>\n<li>Assists in maintaining required OSHA programs and statistical data.<\/li>\n<li>Assists in the management of claims by ensuring proper procedures are followed and documented.<\/li>\n<li>Brings issues to the attention of the department manager and human resources as necessary.<\/li>\n<li>Reports all employee accidents and guest liability incidents to claims reporting service in a timely manner.<\/li>\n<li>Administers property policies fairly and consistently.<\/li>\n<li>Certifies security staff in first aid and CPR.<\/li>\n<li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n<li>Trains security staff to effectively monitor and protect property assets.<\/li>\n<li>Trains staff on proper patrol procedures.<\/li>\n<\/ul>\n\n<h4>Additional responsibilities<\/h4>\n<ul>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Informs and\/or updates the executives, the peers, and the subordinates on relevant information in a timely manner.<\/li>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \u201cWonderful Hospitality. Always.\u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that\u2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you\u2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand\u2019s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you\u2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities<\/p><p><\/p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Day-to-Day Operations</strong> </p> <p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p> <p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p> <p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p> <p> </p> <p> <strong>Leading Food and Beverage Team</strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p> Serves as a role model to demonstrate appropriate behaviors.</p> <p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p> <p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p> <p> Ensures and maintains the productivity level of employees.</p> <p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p> <p> Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p> <p> Ensures compliance with all applicable laws and regulations.</p> <p> Ensures compliance with food handling and sanitation standards.</p> <p> Ensures staff understands local, state and Federal liquor laws.</p> <p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p> <p> Establishes guidelines so employees understand expectations and parameters.</p> <p> Monitors alcohol beverage service in compliance with local laws.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service</strong> </p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</p> <p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</p> <p> Handles guest problems and complaints.</p> <p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p> <p> Ensures corrective action is taken to continuously improve service results.</p> <p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p> <p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p> <p> </p> <p> <strong>Managing and Conducting Human Resource Activities</strong> </p> <p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p> <p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p> <p> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</p> <p> Ensures employees receive on-going training to understand guest expectations.</p> <p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p> <p> Strives to improve service performance.</p> <p> Ensures recognition is taking place across areas of responsibility.</p> <p> </p> <p> <strong>Additional Responsibilities</strong> </p> <p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p> <p> Analyzes information and evaluating results to choose the best solution and solve problems.</p> <p> Assists servers and hosts on the floor during meal periods and high demand times.</p> <p> Recognizes good quality products and presentations.</p> <p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p> <p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p> <p> </p> </div> <div> </div> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p></div></section>

<p><h4>Description</h4> <p><strong>Who are we?</strong><br> We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! Making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also, Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.</p> <h4>The job in a nutshell</h4> <p>We're looking for the most innovative and passionate people to work for an award-winning, mobile ordering software company like no other. Senior Product Manager (f/m/d) to join our Quick Service Restaurants team and help our enterprise clients deliver a great mobile ordering experience for both end-customers as well as for their restaurant staff. You will be responsible for products that help restaurant customers browse digital menus, place orders, and pay for orders.</p> <h4>What will you do?</h4> <p>You own the Quick Service Restaurant product portfolio end-to-end, define the product strategy, roadmap, and backlog for it, and drive meaningful impact for customers and the business.</p> <ul> <li>Identify, conceptualize, and develop new features and products that deliver clear business impact. Do it in a customer-oriented way, with the right balance of quality and speed in mind, and prioritize what’s best for the company based on specific goals and impact.</li> <li>Be a leader in championing your product across all stakeholders, internal and external, including regional country teams, marketing, etc.</li> <li>Develop, lead, and implement projects such as company-wide go-to-market rollouts. Ensure timely delivery of projects in collaboration with other departments and functions.</li> <li>Communicate effectively with key stakeholders, uncovering problem spaces on the ground and informing new product features that solve for local users and local businesses.</li> <li>Work collaboratively with business stakeholders, assisting and troubleshooting to ensure that products are competitive and marketable.</li> <li>Collaborate with the engineers and designers, and other colleagues sharing knowledge on product developments and issues, to discuss and implement effective solutions for the team.</li> <li>Gather and use quantitative and qualitative data, creating hypotheses and making informed product decisions, testing assumptions early to reduce risk up-front. Conduct and facilitate market and competitor research with adjacent functions (e.g., design, ops, etc.).</li> </ul> <h4>Who will excel</h4> <ul> <li>Minimum of 5 years of prior experience working in a PM role (bonus if within the F&B, hospitality, or last-mile delivery tech industries).</li> <li>Previous experience in conceptualizing B2C and/or B2B product solutions, engaging with business stakeholders.</li> <li>Experience operating in multi-market / multi-region environments.</li> <li>Ability to get hands-on in a complex operational environment, to manage and close the loop on multiple concurrent tasks.</li> </ul> <h4>What we offer you?</h4> <ul> <li>We believe you will love working at Foodics!</li> <li>We have an inclusive and diverse culture that encourages innovation and flexibility in-office.</li> <li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li> <li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li> <li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li> <li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> </p> <p> <strong>Who Are We </strong> </p> <p> <em>We Are Foodics!</em> a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<br> </p> <p> <strong>The Job in a Nutshell </strong> </p> <p>We're looking for the most innovative and passionate people to work for an award-winning, mobile ordering software company like no other. Senior Product Manager (f/m/d) to join our Quick Service Restaurants <strong>team</strong> and help our enterprise clients deliver a great mobile ordering experience for both end-customers as well as for their restaurant staff. You will be responsible for products that help restaurants customers browse digital menus, place orders, and pay for orders.</p> <p> </p> <p> <strong>What Will You Do </strong> </p> <ul> <ul> <li>You own the Quick Service Restaurant product portfolio end-to-end, define the product strategy, roadmap and backlog for it and drive meaningful impact for customers and the business. </li> <li>Identify, conceptualize and develop new features and products, that deliver clear business impact. Do it in a customer-oriented way, with the right balance of quality and speed in mind, and priorities what s best for the company based on specific goals and impact. </li> <li>Be a leader in championing your product across all stakeholders, internal and external, including regional country teams, marketing etc. </li> <li>Develop, lead and implement projects such as company-wide go-to-market rollouts. Ensure timely delivery of projects in collaboration with other departments and functions. </li> <li>Communicate effectively with key stakeholders, uncovering problem spaces on the ground and informing new product features that solve for local users and local businesses. </li> <li>Work collaboratively with business stakeholders, assisting and troubleshooting to ensure that products are competitive and marketable. </li> <li>Collaborate with the engineers and designers, and other colleagues sharing knowledge on product developments and issues, to discuss and implement effective solutions for the team. </li> <li>Gather and use quantitative and qualitative data, creating hypotheses and making informed product decisions, testing assumptions early to reduce risk up-front. Conducting/facilitating market and competitor research with adjacent functions (e.g. design, ops etc.) </li> </ul> </ul> <p> </p> <p> </p> <p> <strong>Who Will Excel </strong> </p> <ul> <li>Minimum of 5 years of prior experience working in a PM role (bonus if within the F&amp;B, hospitality, or last-mile delivery tech industries). </li> <li>Previous experience in conceptualizing B2C and/or B2B product solutions, engaging with business stakeholders. </li> <li>Experience operating in multi-market / multi-region environments. </li> <li>Ability to get hands-on in a complex operational environment, to manage and close the loop on multiple concurring tasks..</li> </ul> <p> <strong>What We Offer You </strong> </p> <p>We believe you will love working at Foodics!</p> <ul> <li>We have an inclusive and diverse culture that encourages innovation and flexibility in-offices.</li> <li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li> <li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li> <li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li> <li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li> </ul> <p> </p> <p> </p> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p><p>CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At IHG Hotels &amp; Resorts, we create unforgettable experiences for our guests by empowering our people. We are looking for an experienced and strategic Human Resources Director to lead our HR function, foster a high-performance culture, and support our hotel's business objectives through exceptional people practices.<br>&nbsp;</p><br><p>A little taste of your day-to-day</p><br><p>As the Human Resources Director, you will provide strategic leadership and operational oversight across all areas of human resources. You will partner closely with the General Manager and the hotel leadership team to develop talent, strengthen employee engagement, ensure compliance, and build a workplace where colleagues can thrive.</p><br><p>Your key responsibilities will include:</p><br><p>People</p><br><p>• Create programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey.<br>• Educate and train managers on HR disciplines to foster productivity and enhance performance.&nbsp;<br>• Oversee maintenance of accurate and up-to-date personnel files and records for all employees.&nbsp;<br>• Ensure hiring standards and applicable laws and regulations are followed.<br>• Build great relations with outside contacts.</p><br><p>Financial</p><br><p>• Help create and work within the HR budget.<br>• Monitor staffing and labor standards to manage costs.&nbsp;<br>• Mitigate financial risks associated with employee relations issues.<br>• Mitigate financial risks associated with employee relations issues.</p><br><p>Guest Experience</p><br><p>• Develop creative ways to inspire and motivate team members to provide guests with a unique experience.&nbsp;<br>• Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction.&nbsp;<br>• Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience.</p><br><p>Responsible Business </p><br><p>• Develop employer awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community. <br>• Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through your employee relations programmes.<br>• Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues.</p><br><p>What we need from you</p><br><p>• Bachelor’s degree / higher education qualification / equivalent. <br>• 4 years of related experience in HR. <br>• Some supervisory experience also preferred. <br>• Professional HR designation preferred.<br>• Ability to maintain confidentiality to the extent possible in all HR related matters. <br>• Must speak local language(s). <br>• Other languages preferred.</p><br><p>What you can expect from us</p><br><p>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.&nbsp;</p><br><p><br>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;</p><br><p><br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. <br>So, join us and you’ll become part of our ever-growing global family.<br>&nbsp;</p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p>Managing Day-to-Day Operations</p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Food and Beverage Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p><p>Managing and Conducting Human Resource Activities</p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 2 years of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Should have comprehensive and up to date knowledge of all the outlets unique selling points, features, amenities, services and policies and those of the competition. Identify and target potential market opportunities to expand the business. Negotiate and finalize contracts with clients. Work closely with the Sales &amp; Revenue Department as the point of contact for all F&amp;B related bookings and enquiries, in close coordination with the Outlet Managers to promote special events and occasions. Achieve all individual Hotel Food &amp; Beverage sales targets in your area by maintaining and creating a close relationship with customers. Generate new and maintain existing customer relationships through various sales activities and create awareness of the hotel outlets and facilities through face-to-face sales calls, telephone calls, entertainment, site inspections etc., to ensure complete coverage of own portfolio of accounts and achieve set targets and maximum possible productivity. Ensure that all incoming requests are addressed within 24 hours in order to avoid customer complaints and loss of business. Display a pleasant manner and positive attitude at all times to promote a good company image to guests and colleagues in order to avoid internal or external complaints. Closely monitor the accounts revenue and business production of own business portfolio and maintain an up to date Account &amp; Contact Database in the property management system as well as maintain end of month production reports. Update the hotel on the negotiation/progress of every event and use the technology available for communication and client correspondence. Provide feedback to the Director of Food &amp; Beverage on changing market conditions, review direct competition and conduct regular research to identify new selling strategies. Participate in any Training and Development programs as recommended by the senior management. Operate in a safe and environmentally friendly way to protect guests and colleagues health and safety, as well as protect and conserve the environment. Conduct site inspections with prospective and existing clients. Prepare weekly, monthly, quarterly and annual reports as required. Assist with compilation of competitive intelligence information. Other tasks as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>possess minimum a hospitality degree or similar; Commerce, Sales and Marketing, Business Administration or any relevant courses.</li><li>Minimum two years post graduate work experience in a similar position.</li><li>Have a minimum of 2-3 years' experience in sales in U.A.E. market, experience in the Food &amp; Beverages sectors would be an advantage.</li><li>Fluency in English is essential.</li><li>Proficient in MS Office applications/Excel and PowerPoint.</li><li>Energetic, Passionate and Self-Motivated.</li><li>Able to determine and prioritize tasks under minimum supervision.</li><li>Proficiency in CRM software and data analysis tools.</li></ul><p>A competitive salary package ALL - Heartist Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide. Learning &amp; development: Opportunity to develop your talent and grow within your property and across the world!</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>AFCAP V SWA Logistics: Alternate Site Manager (Secret Clearance)<br><br><p><b>Belong, Connect, Grow, with KBR!</b></p><br><br><br><p><b>Program Summary</b></p><br><br><p>KBR, through the AFCAP V Program, assists the U.S. Air Force by offering Southwest Asia Logistics Support (SWA Log). These services provide inventory management, property accountability, equipment movement, and logistics coordination for U.S. Air Force operations across multiple locations in Southwest Asia. Alongside SWA Logistics, KBR delivers Engineering Support, NTV Leasing, LAMS, Power Production, BOS-I, and a range of quality-of-life solutions that help sustain base operations.</p><br><br><br><p><b>Job Summary</b></p><br><br><p>The Alternate Site Manager supports the Site Manager in overseeing daily logistics support operations at the assigned location. In the absence of the Site Manager, the Alternate Site Manager has full authority to act on behalf of the Contractor regarding daily contract operations.</p><br><br><p>This position assists with personnel supervision, Government coordination, property accountability, equipment inventory, logistics documentation, quality control, safety, reporting, and the operation of the BEAR equipment yard. The Alternate Site Manager must be prepared to assume full management responsibility whenever the Site Manager is unavailable.</p><br><br><br><p><b>Roles and Responsibilities</b></p><br><br><ul><li>Assist the Site Manager with the daily management and execution of all task order requirements.</li><li>Assume full authority for daily contract operations when the Site Manager is unavailable.</li><li>Represent the Contractor during meetings, inspections, briefings, and coordination with Government representatives.</li><li>Supervise logistics personnel and ensure assigned work is completed safely, accurately, and on schedule.</li><li>Monitor staffing, employee attendance, work assignments, leave schedules, and operational coverage.</li><li>Assist with monthly inventories of BEAR equipment, MRSP kits, R-14 accountable property, R-15 consumable items, ADR assets, tools, and shop equipment.</li><li>Review inventory records for accuracy and ensure shipments, receipts, transfers, and disposition actions are properly recorded.</li><li>Assist with researching missing property and resolving inventory discrepancies.</li><li>Coordinate property movements, pickup and delivery appointments, equipment turn-ins, and transfers to DLA Disposition Services.</li><li>Review DD Form 1149 shipment documents, transfer requests, transportation movement requests, and supporting records.</li><li>Monitor suspense items, redistribution actions, deployed equipment listings, and open property transactions.</li><li>Ensure equipment yards and storage areas remain organized, secure, and compliant with applicable requirements.</li><li>Assist with quality-control inspections and the implementation of corrective actions.</li><li>Conduct safety briefings and ensure employees use required personal protective equipment.</li><li>Assist in preparing monthly reports, situation reports, meeting minutes, inventory reports, flash reports, and other required deliverables.</li><li>Maintain continuity files, electronic records, work documentation, and property accountability records.</li><li>Notify the Site Manager and appropriate Government representatives of incidents, operational risks, property discrepancies, or potential mission impacts.</li><li>Promote professional conduct, teamwork, accountability, and customer service.</li><li>Perform other duties assigned by the Site Manager or program leadership.</li></ul><br><p><b>Basic Qualifications</b></p><br><br><p>• U.S. National (USN) with an active Secret Security Clearance</p><br><br><p>• Minimum of 6 years of experience related to the management and performance requirements outlined in the PWS.</p><br><br><p>• Demonstrated experience managing logistics, supply, property accountability, warehouse, equipment, or base-support operations.</p><br><br><p>• Knowledge of Government property accountability, inventory management, equipment disposition, and logistics documentation.</p><br><br><p>• Previous AFCAP, Air Force, Department of Defense, War Reserve Materiel, or contingency logistics experience.</p><br><br><p>• Experience with BEAR equipment, MRSP inventories, R-14 and R-15 accountability reports, DLA Disposition Services, and DD Form 1149 documentation.</p><br><br><p>• Experience with barcode-based inventory systems, including WASP Asset Cloud or comparable systems.</p><br><br><p>• Forklift certification and previous material-handling experience.</p><br><br><p>• Prior experience in a supervisory or leadership role</p><br><br><br><br><br><p><b>KBR Benefits</b></p><br><br><p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&amp;D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p><br><br><br><br><br> </div>

<p>A technical role seeking expertise in bid writing, grant management and effective donor management.</p><p>Day to day, this role will feel like managing a list of technical tasks such as budget tracking, donor emails and database updates, as well as carving out quiet time to write effective funding proposals and convincing reports. We are looking for someone who can translate the project team's ideas into smart log frames and persuasive arguments and someone who can use reporting to tell a powerful story about project impact. The scope of this role has the potential to grow significantly based on the strengths and ambitions of the right candidate.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Commitment to theatre, play &amp; meaningful participation</li><li>Commitment to care (humans first)</li><li>Growth mindset</li><li>Open &amp; effective communication</li><li>Resilience &amp; adaptability</li><li>Commitment to excellence (in every detail)</li></ul><h3>KEY RESPONSIBILITIES</h3><h4>Grant Management, Donor Management &amp; Reporting:</h4><ul><li>Oversee Seenaryo s Play-based learning and Theatre grants in accordance with the Seenaryo Strategy to ensure all Key Performance Indicators are met</li><li>Liaise and communicate effectively with Project Teams and Operation Teams to ensure grants are implemented successfully.</li><li>Manage donor relationships in Jordan and Palestine, including: producing management and donor reports and ensuring all reports are submitted in a timely and quality manner; liaising with donors on finances and deliverables.</li><li>Ensure that all activities operate within all policies and procedures of the organisation and donors, and comply with all relevant legislation, compliance requirements and professional standards.</li><li>Troubleshoot, identify and evaluate risks associated with the activities and take appropriate action to control the risks together with Project Teams.</li><li>As budget holder on assigned grants, manage and write complex budgets, authorise and monitor project spends and where appropriate perform other budget holder duties. All spending must be in line with donor regulations and contracted budgets.</li><li>Report on grants in line with donor deadlines, striving to tell a powerful story of impact and seeking the relevant data, learnings and project information required.</li><li>Oversee the successful implementation of Monitoring and Evaluation tools and systems, assess data for reporting purposes, feed in ideas to design of MEAL processes.</li><li>Participate in weekly fundraising meetings and Board meetings where required and communicate relevant programme, fundraising and operational updates in these meetings.</li></ul><h4>Grant Writing (Jordan &amp; Palestine):</h4><ul><li>Design projects in consultation with the project teams and write, submit and manage grant proposals, applications and supporting documents (e.g. summaries and decks on Seenaryo s work).</li><li>Work with the CEOs, Directors, and Project Teams to map donor priorities and potential funding opportunities, linking these to Seenaryo s Strategic Priorities.</li><li>Work with the CEOs, Directors, and Project Teams to support or, where agreed, lead relevant donor relationships ensuring Seenaryo is effectively represented to be best placed to secure future funding.</li><li>Work with the CEOs, Directors and the Lebanon Head of Programmes to monitor and strategically develop Seenaryo s programmes, in line with Seenaryo s Fundraising Strategy.</li><li>Take a leading role in building and fostering new relationships with donors and other partners and stakeholders, with a specific focus on international donors, embassies, international trusts and foundations and Jordan-based philanthropists.</li></ul><h4>People Management &amp; Representing Seenaryo:</h4><ul><li>In consultation with other relevant staff recruit, interview and select well-qualified new staff and ensure they are effectively inducted.</li><li>The position has the possibility of line managing external consultants and other staff which includes leading their continuous review to ensure that the team is to deliver quality implementation of projects.</li><li>Feed into activity reporting systems in Jordan (through working groups) to ensure Seenaryo s activities in Jordan are logged and recognised in the wider NGO/INGO eco-system.</li><li>Represent Seenaryo and successfully share strategic and programmatic updates where relevant at conferences, cross sectoral working groups and in donor consortiums.</li><li>As part of an ambitious and growing organisation with a united mission the role will also involve engaging with the Jordan team and wider organisation in other tasks not listed above, within reasonable expectation and in agreement with the GM s line manager e.g. contributing to the organisation of conferences, planning whole team Blue Sky meetings etc., and fundraising events in Jordan.</li></ul><h3>ESSENTIAL QUALIFICATIONS AND EXPERIENCE</h3><ul><li>More than 3 years of experience writing fundraising bids and managing grants</li><li>Experience securing and managing grants upwards of $75,000 (USD)</li><li>Experience in education and/or arts and/or the non-profit sector</li><li>Experience working with key NGO donors, Jordanian ministries or in funding consortia</li><li>Profound knowledge of and experience working in the Arab region, specifically Jordan</li><li>Fluent written and spoken English</li><li>Excellent knowledge of MS Office, Google Drive, Zoom</li></ul><h3>DESIREABLE EXPERIENCE</h3><ul><li>Master s degree or equivalent in a relevant field (e.g. education, theatre, arts, Community Development</li><li>Experience with MEAL tools, systems and data analysis</li><li>Experience in managing staff and supporting capacity development</li><li>Experience effectively integrating AI tools and processes for enhancing work experiences</li><li>Good written and spoken Arabic</li></ul>

<p>Dorsch Impact GmbH is an independent, experienced and reliable consulting company active in international development cooperation. We provide tailor-made, sustainable solutions to address the global challenges of the future. Our work combines decades of diverse expertise with in-depth local knowledge. Together with our local partners, we develop and implement lasting solutions to improve the living conditions and livelihoods of individuals and communities worldwide. We are part of Dorsch Global, with over 7,500 experts across our global network delivering projects in more than 60 countries and striving to achieve our vision Together, we are shaping a sustainable tomorrow. For our growing business, we are looking to hire a Project Manager / Water Supply Expert (m/f) within the Water and Agriculture Department. You will join our team of consultants working across project management, technical backstopping, tendering, and business development. You will help lead the delivery of our donor-funded water supply projects while managing international and national expert teams and liaising with our clients and funding agencies. We are looking for motivated and committed colleagues (m/f) to support the day-to-day management of our on-going projects and contribute to the acquisition of new ones. Employment contract over 12 months (extendable).</p><p>Responsibilities:</p><ul><li>Carrying out project management and backstopping activities, including:</li><li>Managing and supervising multidisciplinary teams of international and national experts;</li><li>Assigning tasks and monitoring expert inputs and performance;</li><li>Providing technical guidance and mentoring to junior staff and national counterparts;</li><li>Coordinating with home-office backstopping teams, subconsultants, and joint-venture or consortium partners;</li><li>Reporting on progress (project work and financial status), milestones, KPIs, and deviations from baseline plans;</li><li>Ensuring deliverables meet QA/AC standards, applicable design codes/standards, and client/donor requirements;</li><li>Maintaining document control, version management, and a structured review/sign-off process;</li><li>Serving as the primary point of contact for the client, employer, and funding agency;</li><li>Liaising with government ministries, water utilities, regulators, municipalities, and local authorities; and,</li><li>Managing expectations and negotiating solutions to technical and contractual issues with the client.</li></ul><p>Performing expert assignments, including:</p><ul><li>Preparing master plans, feasibility studies, conceptual/preliminary designs, and detailed designs for water resource development (abstraction and treatment), supply and transmission, and network distribution projects. Proven experience in integrating energy-efficiency optimisation, non-revenue water reduction, and improved operational performance into planning and design solutions is preferred;</li><li>Developing and supervising hydraulic models using established industry-standard software (e.g., EPANET, WaterGEMS/InfoWater);</li><li>Drafting technical specifications, bills of quantities (BoQ), cost estimates, and engineering drawings;</li><li>Preparing and ensuring the quality of all contractual reports: inception, draft and final reports, progress (monthly/quarterly), interim submissions (e.g., minutes of meeting, technical notes, etc.), presentations, and briefing materials for the client and donor; and,</li><li>Ensuring timely, accurate, and well-structured reporting in the required formats.</li></ul><p>Overseeing tendering procedures in line with donor requirements and guidelines (KfW, GIZ, World Bank, EU/EC, etc.), including:</p><ul><li>Drafting prequalification documents, tender/bidding documents, and technical specifications;</li><li>Preparing and reviewing evaluation reports (prequalification, technical, and financial evaluation);</li><li>Supporting contract negotiation and award and advising the client on procurement strategy and packaging of works; and,</li><li>Applying relevant contract forms (e.g. FIDIC Red/Yellow Book) and standard donor bidding documents.</li></ul><p>L eading and coordinating with the Business Development team on project acquisition activities, including:</p><ul><li>Contributing to expressions of interest (EoI) and pre-qualification submissions;</li><li>Preparing fully-fledged technical and financial bids/proposals for new opportunities;</li><li>Drafting methodology/approach write-ups;</li><li>Supporting identification of new projects, partners, and key experts; and</li><li>Contributing to the development of work plans, staffing schedules, and pricing.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Skills:</p><ul><li>Bachelor s degree in civil engineering, environmental engineering, or a related field. A relevant master s degree is preferred.</li><li>Project management certification (e.g. PMP, PRINCE2) is considered an asset.</li><li>Minimum of 10 years professional experience in managing water supply projects in an international development cooperation context, preferably in the MENA region and/or Sub-Saharan Africa.</li><li>Excellent English and Arabic language skills. Language skills in French would be an asset.</li><li>Prior work experience in donor funded water supply projects.</li><li>Ability to work in intercultural teams and willingness to travel abroad.</li><li>Communicate with clients and donor agencies.</li><li>Proven writing, communication and presentation skills.</li><li>Working experience in development cooperation.</li></ul>

<p><h4>Job summary</h4> <p>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Supporting developing & executing sales strategies</strong></p> <ul> <li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li> <li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li> <li>Assists with the development and implementation of promotions, both internal and external.</li> </ul> <p><strong>Maximizing revenue</strong></p> <ul> <li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li> <li>Recommends booking goals for sales team members.</li> </ul> <p><strong>Managing sales activities</strong></p> <ul> <li>Monitors all day to day activities of direct reports.</li> <li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <p><strong>Analyzing & reporting on sales and financial data</strong></p> <ul> <li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li> <li>Assists Revenue Management with completing accurate six period projections.</li> <li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li> </ul> <p><strong>Ensuring exceptional customer service</strong></p> <ul> <li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Observes service behaviors of employees and provides feedback to individuals.</li> <li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li> <li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li> <li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li> </ul> <p><strong>Building successful relationships</strong></p> <ul> <li>Develops and manages relationships with key stakeholders, both internal and external.</li> <li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li> <li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li> <li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li> </ul> <p><strong>Managing and conducting human resource activities</strong></p> <ul> <li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li> <li>Utilizes all available on the job training tools for employees.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description Should have comprehensive and up to date knowledge of all the outlets unique selling points, features, amenities, services and policies and those of the competition. Identify and target potential market opportunities to expand the business. Negotiate and finalize contracts with clients. Work closely with the Sales &amp; Revenue Department as the point of contact for all F&amp;B related bookings and enquiries, in close coordination with the Outlet Managers to promote special events and occasions. Achieve all individual Hotel Food &amp; Beverage sales targets in your area by maintaining and creating a close relationship with customers. Generate new and maintain existing customer relationships through various sales activities and create awareness of the hotel outlets and facilities through face-to-face sales calls, telephone calls, entertainment, site inspections etc., to ensure complete coverage of own portfolio of accounts and achieve set targets and maximum possible productivity. Ensure that all incoming requests are addressed within 24 hours in order to avoid customer complaints and loss of business. Display a pleasant manner and positive attitude at all times to promote a good company image to guests and colleagues in order to avoid internal or external complaints. Closely monitor the accounts revenue and business production of own business portfolio and maintain an up to date Account &amp; Contact Database in the property management system as well as maintain end of month production reports. Update the hotel on the negotiation/progress of every event and use the technology available for communication and client correspondence. Provide feedback to the Director of Food &amp; Beverage on changing market conditions, review direct competition and conduct regular research to identify new selling strategies. Participate in any Training and Development programs as recommended by the senior management. Operate in a safe and environmentally friendly way to protect guests and colleagues health and safety, as well as protect and conserve the environment. Conduct site inspections with prospective and existing clients. Prepare weekly, monthly, quarterly and annual reports as required. Assist with compilation of competitive intelligence information. Other tasks as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications o possess minimum a hospitality degree or similar; Commerce, Sales and Marketing, Business Administration or any relevant courses. Minimum two years post graduate work experience in a similar position. Have a minimum of 2-3 years' experience in sales in U.A.E. market, experience in the Food &amp; Beverages sectors would be an advantage. Fluency in English is essential. Proficient in MS Office applications/Excel and PowerPoint. Energetic, Passionate and Self-Motivated. Able to determine and prioritize tasks under minimum supervision. Proficiency in CRM software and data analysis tools.</p><p></p></section>

<p>Role Summary We re looking for a Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>What s On Your Plate?</p><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</li><li>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.</li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers.</li></ul><p>Assortment: Ensuring cost efficiency across our consumers that meets their needs/wants. Defining and maintaining the local assortment and integrating the basic assortment for the department/categories. Providing regional teams with information regarding products and quantities needed for international and regional contracts. Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</p><li>Price: Pricing the items based on pricing guidelines and recommended prices for PL/Imported items. Collecting market prices and conducting country price audits.</li><li>Promos: Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment. Developing the country promotion calendar. Following up and ensuring effective execution of all activities required for each promotional event. Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li><p><strong>Desired Candidate Profile</strong></p><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to making a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills.</li><li>You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent English and Arabic would be highly advantageous.</li></ul>

<p>Role Summary We re looking for a Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p><b>What s On Your Plate?</b></p><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</li><li>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.</li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers.</li><li>Assortment: Ensuring cost efficiency across our consumers that meets their needs/wants.</li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</li><li>Price: Pricing the items based on pricing guidelines and recommended prices for PL/Imported items.</li><li>Collecting market prices and conducting country price audits.</li><li>Promos: Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</li><li>Developing the country promotion calendar.</li><li>Following up and ensuring effective execution of all activities required for each promotional event.</li><li>Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to making a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills.</li><li>You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent English and Arabic would be highly advantageous.</li></ul>

<p><h4>Description</h4> <p><strong>Who are we?</strong><br> We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! Making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also, Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.</p> <h4>The job in a nutshell</h4> <p>We're looking for the most innovative and passionate people to work for an award-winning, mobile ordering software company like no other. Senior Product Manager (f/m/d) to join our Quick Service Restaurants team and help our enterprise clients deliver a great mobile ordering experience for both end-customers as well as for their restaurant staff. You will be responsible for products that help restaurant customers browse digital menus, place orders, and pay for orders.</p> <h4>What will you do?</h4> <p>You own the Quick Service Restaurant product portfolio end-to-end, define the product strategy, roadmap, and backlog for it, and drive meaningful impact for customers and the business.</p> <ul> <li>Identify, conceptualize, and develop new features and products that deliver clear business impact. Do it in a customer-oriented way, with the right balance of quality and speed in mind, and prioritize what’s best for the company based on specific goals and impact.</li> <li>Be a leader in championing your product across all stakeholders, internal and external, including regional country teams, marketing, etc.</li> <li>Develop, lead, and implement projects such as company-wide go-to-market rollouts. Ensure timely delivery of projects in collaboration with other departments and functions.</li> <li>Communicate effectively with key stakeholders, uncovering problem spaces on the ground and informing new product features that solve for local users and local businesses.</li> <li>Work collaboratively with business stakeholders, assisting and troubleshooting to ensure that products are competitive and marketable.</li> <li>Collaborate with the engineers and designers, and other colleagues sharing knowledge on product developments and issues, to discuss and implement effective solutions for the team.</li> <li>Gather and use quantitative and qualitative data, creating hypotheses and making informed product decisions, testing assumptions early to reduce risk up-front. Conduct and facilitate market and competitor research with adjacent functions (e.g., design, ops, etc.).</li> </ul> <h4>Who will excel</h4> <ul> <li>Minimum of 5 years of prior experience working in a PM role (bonus if within the F&B, hospitality, or last-mile delivery tech industries).</li> <li>Previous experience in conceptualizing B2C and/or B2B product solutions, engaging with business stakeholders.</li> <li>Experience operating in multi-market / multi-region environments.</li> <li>Ability to get hands-on in a complex operational environment, to manage and close the loop on multiple concurrent tasks.</li> </ul> <h4>What we offer you?</h4> <ul> <li>We believe you will love working at Foodics!</li> <li>We have an inclusive and diverse culture that encourages innovation and flexibility in-office.</li> <li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li> <li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li> <li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li> <li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li> </ul></p><p></p>

<p><h4>About Lucidya<\/h4>\n<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand, engage, and retain customers at scale.<\/p>\n<p>Unlike traditional platforms that stop at reporting and dashboards, Lucidya combines proprietary AI, deep language understanding, and autonomous workflows to help organizations move from insight to action. Our technology is built in-house and trained on millions of multilingual customer conversations, enabling brands across the MENA region to make better decisions, deliver better experiences, and build stronger customer relationships.<\/p>\n<p>As AI reshapes how businesses operate, we're building products that make customer understanding faster, more accurate, and more actionable than ever before.<\/p>\n\n<h4>Why this role matters<\/h4>\n<p>Most organizations today are overwhelmed with customer data.<\/p>\n<p>Conversations are happening across social media, surveys, reviews, support tickets, messaging channels, and countless other touchpoints. The challenge isn't collecting the data anymore. It's knowing what matters and what to do next.<\/p>\n<p>The Monitoring & Research domain sits at the center of that challenge.<\/p>\n<p>This is where customers come to understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover the insights that drive business decisions. It is one of the most strategically important parts of Lucidya's platform and one of the biggest opportunities for innovation as AI transforms how research and customer intelligence are done.<\/p>\n<p>As Senior Product Manager, you'll be responsible for shaping how thousands of users discover, trust, and act on insights generated from millions of customer conversations.<\/p>\n<p>You'll be joining a team that values ownership over hierarchy, customer outcomes over feature output, and learning over certainty. We move quickly, challenge assumptions, and expect product leaders to bring strong opinions while remaining open to changing their minds when the evidence says otherwise.<\/p>\n<p>If you're excited by complex customer problems, AI-powered products, and the opportunity to define the future of customer intelligence in a region where world-class solutions are still emerging, this role will give you significant room to make an impact.<\/p>\n\n<h4>What you'll do<\/h4>\n<p><strong>Own the future of Monitoring & Research at Lucidya<\/strong><br>\nYou'll define the vision, strategy, and roadmap across three key product areas:<\/p>\n<ul>\n<li>Social listening<\/li>\n<li>Managed channels analytics<\/li>\n<li>Voice of Customer (VoC)<\/li>\n<\/ul>\n<p>Your responsibility isn't simply delivering features. It's ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.<\/p>\n\n<p><strong>Turn customer signals into decisions<\/strong><br>\nYou'll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.<\/p>\n<p>You'll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.<\/p>\n\n<p><strong>Lead discovery before delivery<\/strong><br>\nYou'll challenge assumptions, validate problems, and ensure we're solving issues that matter before resources are committed.<\/p>\n<p>You'll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.<\/p>\n<p>Success in this role means building the right thing, not simply building things quickly.<\/p>\n\n<p><strong>Raise the quality bar for AI-powered insights<\/strong><br>\nAs AI becomes increasingly central to our platform, you'll help define what \"trustworthy AI\" means in practice.<\/p>\n<p>You'll work closely with AI, Data, Design, and Engineering teams to improve:<\/p>\n<ul>\n<li>Insight accuracy<\/li>\n<li>Sentiment quality<\/li>\n<li>Explainability<\/li>\n<li>Relevance<\/li>\n<li>Customer trust<\/li>\n<\/ul>\n<p>You'll constantly ask whether an insight is genuinely useful, not just technically impressive.<\/p>\n\n<p><strong>Make difficult prioritization decisions<\/strong><br>\nNot every good idea belongs on the roadmap.<\/p>\n<p>You'll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.<\/p>\n<p>You'll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.<\/p>\n\n<p><strong>Drive product adoption and business impact<\/strong><br>\nYou'll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.<\/p>\n<p>You'll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.<\/p>\n\n<p><strong>Be a leader beyond product<\/strong><br>\nYou'll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.<\/p>\n<p>You'll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>Who you are<\/h4>\n<ul>\n<li>You have strong product fundamentals<br>\nYou have at least 5 years of product management experience, ideally within B2B SaaS environments.<br>\nYou know how to take a problem from discovery through validation, delivery, measurement, and iteration.<br>\nYou understand that product management is ultimately about creating customer and business value, not managing backlogs.<\/li>\n<li>You simplify complexity<br>\nYou're comfortable working with large datasets, analytics platforms, AI-powered products, or technically complex systems.<br>\nMore importantly, you know how to transform complexity into experiences that feel intuitive and useful to customers.<\/li>\n<li>You stay close to customers<br>\nYou don't rely solely on internal opinions to make decisions.<br>\nYou regularly speak with customers, investigate workflows, validate assumptions, and seek evidence before committing to a direction.<br>\nYou're naturally curious about how people work and where products create friction in their lives.<\/li>\n<li>You are comfortable making decisions with incomplete information<br>\nYou won't always have perfect data.<br>\nYou can balance analysis with action, make informed decisions under uncertainty, and adapt when new information becomes available.<\/li>\n<li>You communicate with clarity<br>\nYou can explain technical concepts to non-technical audiences and customer problems to technical teams.<br>\nYou build alignment through clear thinking, structured communication, and transparency.<\/li>\n<li>You care about outcomes<br>\nYou measure success by customer adoption, customer value, and business impact rather than the number of features released.<br>\nYou're willing to challenge existing thinking when you believe there's a better way to solve a problem.<\/li>\n<\/ul>\n\n<h4>Bonus points if you have<\/h4>\n<ul>\n<li>Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms<\/li>\n<li>Experience building AI-powered, analytics-heavy, or data-intensive products<\/li>\n<li>Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows<\/li>\n<li>Experience working with Arabic-language products, dialects, or regional customer behaviors<\/li>\n<li>Knowledge of MENA markets, particularly Saudi Arabia and the GCC<\/li>\n<li>Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24<\/li>\n<\/ul>\n\n<h4>What success looks like<\/h4>\n<ul>\n<li>Within your first 12 months:<\/li>\n<li>Customers trust Lucidya's insights enough to use them in critical business decisions<\/li>\n<li>Product adoption and engagement across Monitoring & Research increase meaningfully<\/li>\n<li>AI-powered insight experiences become more accurate, actionable, and differentiated<\/li>\n<li>Clear product strategy and prioritization frameworks are established across the domain<\/li>\n<li>Customer feedback consistently influences roadmap decisions<\/li>\n<li>Cross-functional teams have strong alignment around goals, priorities, and outcomes<\/li>\n<\/ul>\n\n<p>Lucidya is an equal opportunity employer. We believe great teams are built through diverse experiences, perspectives, and backgrounds. If you're excited about the opportunity but don't meet every requirement, we encourage you to apply anyway.<\/p><\/p><p><\/p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p><strong>Managing Day-to-Day Operations</strong></p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p><strong>Leading Food and Beverage Team</strong></p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p><strong>Ensuring Exceptional Customer Service</strong></p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p><p><strong>Managing and Conducting Human Resource Activities</strong></p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p><strong>Additional Responsibilities</strong></p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR</li><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>