وظائف مطورى واجهة مستخدم - عمّان الأردن

<p><h4>About Open.cx<\/h4>\n<p>Open.cx is a Y Combinator-backed AI customer support platform trusted by enterprises such as Mollie, TicketSwap, and MoneyGram. We're a small, high-output team building AI that actually works \u2014 and we move fast. LinkedIn is a core growth channel for us, and our content lands in front of CEOs, founders, and C-level operators every day. We need a video editor who can match our energy and make that content impossible to scroll past.<\/p>\n<h4>The role<\/h4>\n<p>We're not hiring someone to make \"polished corporate videos.\" We're hiring a video editor \u2014 someone who lives and breathes kinetic, short-form storytelling, with the production polish of a top-tier tech reviewer. Your job: make our LinkedIn videos so compelling that stopping the scroll feels involuntary to a busy CEO halfway through their morning.<\/p>\n<p>You'll own the full editing pipeline, from raw talking-head footage to a punchy, high-retention LinkedIn video ready to post.<\/p>\n<h4>What you'll do<\/h4>\n<p><strong>Retention-first storytelling:<\/strong><\/p>\n<ul>\n<li>Nail the first 3 seconds of every video like your job depends on it (because it does)<\/li>\n<li>Edit talking-head LinkedIn videos in a fast, word-by-word caption style synced to every syllable<\/li>\n<li>Build zoom punches, text pops, glitch transitions, and motion blur sequences that feel native to short-form<\/li>\n<li>Land frame-perfect cuts timed to speech rhythm, breath pauses, and musical beats \u2014 nothing cuts by accident<\/li>\n<\/ul>\n<p><strong>Cinematic polish:<\/strong><\/p>\n<ul>\n<li>Execute cinematic color grading with custom LUTs, matched skin tones, and a consistent look across every clip<\/li>\n<li>Deliver pristine audio: noise reduction, EQ, de-essing, compression, and music ducking that lets speech breathe<\/li>\n<li>Mix sound design directly into the audio bed \u2014 wooshes, pops, clicks, and risers timed to the frame<\/li>\n<li>Stabilize, reframe, and clean every shot \u2014 no shaky footage, no off-axis horizons, no sloppy keyframes<\/li>\n<\/ul>\n<p><strong>Brand and visual system:<\/strong><\/p>\n<ul>\n<li>Design floating lower thirds, name tags, and call-to-action end cards that feel brand-native, not template-y<\/li>\n<li>Cut subjects from backgrounds and create the \"floating\" professional look<\/li>\n<li>Produce and integrate B-roll that serves the narrative \u2014 stock, screen recordings, product shots, match cuts<\/li>\n<li>Maintain a tight 3-color palette and matching type system across every video with pixel-perfect consistency<\/li>\n<\/ul>\n<p><strong>Ownership and throughput:<\/strong><\/p>\n<ul>\n<li>Build reusable motion graphic templates so output scales without sacrificing polish<\/li>\n<li>Review every frame like it's going on a billboard: obsess over details most viewers won't consciously notice but will feel<\/li>\n<li>Deliver 2 to 4 polished videos per week, consistently and on deadline, without quality drift<\/li>\n<\/ul>\n<h4>How to apply<\/h4>\n<p>We use a \"Show, Don't Tell\" process. No resume gets hired on its own.<\/p>\n<p><strong>Step 1 \u2014 Application:<\/strong> Submit your portfolio plus a 90-second video of yourself explaining why you're the right editor for an AI startup targeting enterprise decision-makers. Candidates who skip the video will not be reviewed.<\/p>\n<p><strong>Step 2 \u2014 Paid sample project:<\/strong> Top 3 to 5 candidates receive a short raw clip and get paid to edit it in our style. This is the real interview.<\/p>\n<p><strong>Step 3 \u2014 Culture chat:<\/strong> A 30-minute call with the team. We want to know if you take ownership, not just instructions.<\/p>\n<p><strong>Step 4 \u2014 Paid trial:<\/strong> We start with a 1-month paid trial. If it clicks for both sides, we make it official.<\/p>\n<h4>Requirements<\/h4>\n<p><strong>You are the right person if:<\/strong><\/p>\n<ul>\n<li>Your portfolio is fast-paced and caption-driven \u2014 not slow corporate reels<\/li>\n<li>You obsess over the first 3 seconds of every video<\/li>\n<li>You know sound design is 50% of the edit<\/li>\n<li>You're proactive \u2014 you don't wait to be told what looks good<\/li>\n<\/ul>\n<p><strong>Tools we expect you to know:<\/strong><\/p>\n<ul>\n<li>Premiere Pro or DaVinci Resolve<\/li>\n<li>After Effects or CapCut (motion graphics)<\/li>\n<li>Photoshop or Remove.bg (background cutouts)<\/li>\n<li>Frame.io or similar (review and delivery)<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>About Open.cx<\/h4>\n<p>Open.cx is a Y Combinator-backed AI customer support platform trusted by enterprises such as Mollie, TicketSwap, and MoneyGram. We're a small, high-output team building AI that actually works \u2014 and we move fast. LinkedIn is a core growth channel for us, and our content lands in front of CEOs, founders, and C-level operators every day. We need a video editor who can match our energy and make that content impossible to scroll past.<\/p>\n<h4>The role<\/h4>\n<p>We're not hiring someone to make \"polished corporate videos.\" We're hiring a video editor \u2014 someone who lives and breathes kinetic, short-form storytelling, with the production polish of a top-tier tech reviewer. Your job: make our LinkedIn videos so compelling that stopping the scroll feels involuntary to a busy CEO halfway through their morning.<\/p>\n<p>You'll own the full editing pipeline, from raw talking-head footage to a punchy, high-retention LinkedIn video ready to post.<\/p>\n<h4>What you'll do<\/h4>\n<p><strong>Retention-first storytelling:<\/strong><\/p>\n<ul>\n<li>Nail the first 3 seconds of every video like your job depends on it (because it does)<\/li>\n<li>Edit talking-head LinkedIn videos in a fast, word-by-word caption style synced to every syllable<\/li>\n<li>Build zoom punches, text pops, glitch transitions, and motion blur sequences that feel native to short-form<\/li>\n<li>Land frame-perfect cuts timed to speech rhythm, breath pauses, and musical beats \u2014 nothing cuts by accident<\/li>\n<\/ul>\n<p><strong>Cinematic polish:<\/strong><\/p>\n<ul>\n<li>Execute cinematic color grading with custom LUTs, matched skin tones, and a consistent look across every clip<\/li>\n<li>Deliver pristine audio: noise reduction, EQ, de-essing, compression, and music ducking that lets speech breathe<\/li>\n<li>Mix sound design directly into the audio bed \u2014 wooshes, pops, clicks, and risers timed to the frame<\/li>\n<li>Stabilize, reframe, and clean every shot \u2014 no shaky footage, no off-axis horizons, no sloppy keyframes<\/li>\n<\/ul>\n<p><strong>Brand and visual system:<\/strong><\/p>\n<ul>\n<li>Design floating lower thirds, name tags, and call-to-action end cards that feel brand-native, not template-y<\/li>\n<li>Cut subjects from backgrounds and create the \"floating\" professional look<\/li>\n<li>Produce and integrate B-roll that serves the narrative \u2014 stock, screen recordings, product shots, match cuts<\/li>\n<li>Maintain a tight 3-color palette and matching type system across every video with pixel-perfect consistency<\/li>\n<\/ul>\n<p><strong>Ownership and throughput:<\/strong><\/p>\n<ul>\n<li>Build reusable motion graphic templates so output scales without sacrificing polish<\/li>\n<li>Review every frame like it's going on a billboard: obsess over details most viewers won't consciously notice but will feel<\/li>\n<li>Deliver 2\u20134 polished videos per week, consistently and on deadline, without quality drift<\/li>\n<\/ul>\n<h4>How to apply<\/h4>\n<p>We use a \"Show, Don't Tell\" process. No resume gets hired on its own.<\/p>\n<p><strong>Step 1 \u2014 Application:<\/strong> Submit your portfolio plus a 90-second video of yourself explaining why you're the right editor for an AI startup targeting enterprise decision-makers. Candidates who skip the video will not be reviewed.<\/p>\n<p><strong>Step 2 \u2014 Paid sample project:<\/strong> Top 3\u20135 candidates receive a short raw clip and get paid to edit it in our style. This is the real interview.<\/p>\n<p><strong>Step 3 \u2014 Culture chat:<\/strong> A 30-minute call with the team. We want to know if you take ownership, not just instructions.<\/p>\n<p><strong>Step 4 \u2014 Paid trial:<\/strong> We start with a 1-month paid trial. If it clicks for both sides, we make it official.<\/p>\n<h4>Requirements<\/h4>\n<p><strong>You are the right person if:<\/strong><\/p>\n<ul>\n<li>Your portfolio is fast-paced and caption-driven \u2014 not slow corporate reels<\/li>\n<li>You obsess over the first 3 seconds of every video<\/li>\n<li>You know sound design is 50% of the edit<\/li>\n<li>You're proactive \u2014 you don't wait to be told what looks good<\/li>\n<\/ul>\n<p><strong>Tools we expect you to know:<\/strong><\/p>\n<ul>\n<li>Premiere Pro or DaVinci Resolve<\/li>\n<li>After Effects or CapCut (motion graphics)<\/li>\n<li>Photoshop or Remove.bg (background cutouts)<\/li>\n<li>Frame.io or similar (review and delivery)<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>About Open.cx<\/h4>\n<p>Open.cx is a Y Combinator-backed AI customer support platform trusted by enterprises such as Mollie, TicketSwap, and MoneyGram. We're a small, high-output team building AI that actually works \u2014 and we move fast. LinkedIn is a core growth channel for us, and our content lands in front of CEOs, founders, and C-level operators every day. We need a video editor who can match our energy and make that content impossible to scroll past.<\/p>\n<h4>The role<\/h4>\n<p>We're not hiring someone to make \"polished corporate videos.\" We're hiring a video editor \u2014 someone who lives and breathes kinetic, short-form storytelling, with the production polish of a top-tier tech reviewer. Your job: make our LinkedIn videos so compelling that stopping the scroll feels involuntary to a busy CEO halfway through their morning.<\/p>\n<p>You'll own the full editing pipeline, from raw talking-head footage to a punchy, high-retention LinkedIn video ready to post.<\/p>\n<h4>What you'll do<\/h4>\n<p><strong>Retention-first storytelling:<\/strong><\/p>\n<ul>\n<li>Nail the first 3 seconds of every video like your job depends on it (because it does)<\/li>\n<li>Edit talking-head LinkedIn videos in a fast, word-by-word caption style synced to every syllable<\/li>\n<li>Build zoom punches, text pops, glitch transitions, and motion blur sequences that feel native to short-form<\/li>\n<li>Land frame-perfect cuts timed to speech rhythm, breath pauses, and musical beats \u2014 nothing cuts by accident<\/li>\n<\/ul>\n<p><strong>Cinematic polish:<\/strong><\/p>\n<ul>\n<li>Execute cinematic color grading with custom LUTs, matched skin tones, and a consistent look across every clip<\/li>\n<li>Deliver pristine audio: noise reduction, EQ, de-essing, compression, and music ducking that lets speech breathe<\/li>\n<li>Mix sound design directly into the audio bed \u2014 wooshes, pops, clicks, and risers timed to the frame<\/li>\n<li>Stabilize, reframe, and clean every shot \u2014 no shaky footage, no off-axis horizons, no sloppy keyframes<\/li>\n<\/ul>\n<p><strong>Brand and visual system:<\/strong><\/p>\n<ul>\n<li>Design floating lower thirds, name tags, and call-to-action end cards that feel brand-native, not template-y<\/li>\n<li>Cut subjects from backgrounds and create the \"floating\" professional look<\/li>\n<li>Produce and integrate B-roll that serves the narrative \u2014 stock, screen recordings, product shots, match cuts<\/li>\n<li>Maintain a tight 3-color palette and matching type system across every video with pixel-perfect consistency<\/li>\n<\/ul>\n<p><strong>Ownership and throughput:<\/strong><\/p>\n<ul>\n<li>Build reusable motion graphic templates so output scales without sacrificing polish<\/li>\n<li>Review every frame like it's going on a billboard: obsess over details most viewers won't consciously notice but will feel<\/li>\n<li>Deliver 2\u20134 polished videos per week, consistently and on deadline, without quality drift<\/li>\n<\/ul>\n<h4>How to apply<\/h4>\n<p>We use a \"Show, Don't Tell\" process. No resume gets hired on its own.<\/p>\n<p><strong>Step 1 \u2014 Application:<\/strong> Submit your portfolio plus a 90-second video of yourself explaining why you're the right editor for an AI startup targeting enterprise decision-makers. Candidates who skip the video will not be reviewed.<\/p>\n<p><strong>Step 2 \u2014 Paid sample project:<\/strong> Top 3\u20135 candidates receive a short raw clip and get paid to edit it in our style. This is the real interview.<\/p>\n<p><strong>Step 3 \u2014 Culture chat:<\/strong> A 30-minute call with the team. We want to know if you take ownership, not just instructions.<\/p>\n<p><strong>Step 4 \u2014 Paid trial:<\/strong> We start with a 1-month paid trial. If it clicks for both sides, we make it official.<\/p>\n<h4>Requirements<\/h4>\n<p><strong>You are the right person if:<\/strong><\/p>\n<ul>\n<li>Your portfolio is fast-paced and caption-driven \u2014 not slow corporate reels<\/li>\n<li>You obsess over the first 3 seconds of every video<\/li>\n<li>You know sound design is 50% of the edit<\/li>\n<li>You're proactive \u2014 you don't wait to be told what looks good<\/li>\n<\/ul>\n<p><strong>Tools we expect you to know:<\/strong><\/p>\n<ul>\n<li>Premiere Pro or DaVinci Resolve<\/li>\n<li>After Effects or CapCut (motion graphics)<\/li>\n<li>Photoshop or Remove.bg (background cutouts)<\/li>\n<li>Frame.io or similar (review and delivery)<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Mindrift is looking for highly skilled Python data scraping engineers to join the Tendem project and drive specialized data scraping workflows within our hybrid AI + human system.</h4> <p>In this role, as an AI pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.</p> <p>This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction, and processing.</p> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <h4>About the role</h4> <p>This is a freelance role for a Tendem project. As a Python data scraping engineer, you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.</p> <h4>Key responsibilities</h4> <ul> <li>Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.</li> <li>Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.</li> <li>Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.</li> <li>Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.</li> <li>Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.</li> </ul> <h4>Compensation</h4> <p>On this project, contributors can earn up to $37 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p> <h4>How to get started</h4> <p>Simply apply to this post, qualify, and get the chance to contribute to projects that match your technical skills, on your own schedule. From coding and automation to fine-tuning AI outputs, you’ll play a key role in advancing AI capabilities and real-world applications.</p> <h4>Requirements</h4> <ul> <li>At least 3 years of relevant experience in data engineering, web scraping, automation, or software development (required).</li> <li>Bachelor's or Master’s degree in engineering, applied mathematics, computer science, or related technical fields is a plus.</li> <li>Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies.</li> <li>Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML).</li> <li>Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets).</li> <li>Hands-on experience with LLMs and AI frameworks to enhance automation and problem-solving.</li> <li>Strong attention to detail and commitment to data accuracy.</li> <li>Self-directed work ethic with ability to troubleshoot independently.</li> <li>English proficiency: Upper-intermediate (B2) or above (required).</li> </ul> <h4>Benefits</h4> <p>Why this freelance opportunity might be a great fit for you?</p> <ul> <li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li> <li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li> <li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li> </ul></p><p></p>

<p>The Testing Manager will lead and oversee all testing activities related to the implementation of a core banking system. The role is responsible for establishing the testing strategy, governing vendor-led testing execution, and ensuring that all system components meet the required functional, technical, and regulatory standards before deployment. The position will work closely with business stakeholders, technology teams, and external vendors to ensure comprehensive test coverage and high-quality system delivery.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 14 years of experience</li><li>Proven experience in software testing, quality assurance, or test management</li><li>Proven experience managing testing for large-scale core banking system implementations</li><li>Demonstrated experience in test strategy development, test governance, and quality assurance frameworks</li><li>Experience managing end-to-end testing cycles , including System Integration Testing (SIT), User Acceptance Testing (UAT), and regression testing</li><li>Strong understanding of core banking system modules and banking operations</li><li>Experience managing test environments, defect tracking, and release readiness</li><li>Other Qualifications</li><li>Bachelor s degree in Computer Science, Information Systems, Engineering, or a related field</li><li>Strong leadership and coordination skills across business and technology teams</li><li>Strong stakeholder management and reporting capabilities</li><li>Excellent analytical and problem-solving skills</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Key Responsibilities</strong></p><p><strong>On-Ground Infrastructure Support:</strong> Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><p><strong>Ticket-Driven Workflow:</strong> Manage all support activities strictly through the ticketing system. Ensure every issue whether an infrastructure fault or a user request is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><p><strong>User Experience Optimization:</strong> Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><p><strong>Asset Management:</strong> Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><p><strong>Operational Alignment:</strong> Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><p><strong>Technical Skills</strong></p><p><strong>Infrastructure &amp; Networking:</strong> Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><p><strong>Ticketing &amp; SLA Management:</strong> Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><p><strong>Asset Management Systems:</strong> Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><p><strong>AI Knowledge:</strong> Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><p><strong>Qualifications</strong></p><p><strong>Education:</strong> Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><p><strong>Experience:</strong> 2 – 4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong >The Job in a Nutshell</strong></p> <p>We're hiring a Senior Engineer to lead significant pieces of work on our platform - from shaping the problem with Product, through designing the solution, to shipping it and supporting it in production. You'll be a key technical voice on the team, helping to set the bar for what good looks like and mentoring others as you go. You'll be working with modern PHP and TypeScript/React on a platform that processes hundreds of thousands of orders a week. The challenges are real, the autonomy is high, and the team is small enough that your decisions matter.</p> <p> </p> <p> <strong>What Will You Do </strong> </p> <ul> <li>Lead the development of new features end-to-end - from refining the requirements with Product through to shipping and monitoring in production.</li> <li>Drive the technical design of significant system changes and set development standards for the Backend team.</li> <li>Mentor others and be willing to learn from them in turn.</li> <li>Enthuse about new technology and look for pragmatic opportunities to enhance our existing technology stack.</li> <li>Operate with autonomy: identify problems, propose solutions, and follow through without needing to be managed.</li> </ul> <p> </p> <p> <strong>What Are We Looking For </strong> </p> <p> <strong>Backend depth:</strong> Comfortable leading non-trivial work in modern PHP (7/8+) - Object-Oriented Design, testability, and the trade-offs of common patterns are second nature.</p> <p> <strong>Frontend competence:</strong> Can ship production React/TypeScript features end-to-end without supervision.</p> <p> <strong>Scale experience:</strong> You've worked on high-traffic web applications and understand what breaks at scale - database hotspots, caching, queueing, idempotency, observability.</p> <p> <strong>Relational databases:</strong> Practical experience with MySQL or similar - you can read an EXPLAIN plan and fix a slow query without guessing.</p> <p> <strong>Integration work:</strong> Experience designing and consuming HTTP APIs, including handling the messy realities of third-party reliability.</p> <p> <strong>AI-assisted development: </strong>You use modern AI coding tools (Claude Code, Cursor, Copilot or similar) as part of your daily workflow - and you have a healthy scepticism of their output. You can tell when the model is bluffing and you don't merge code you don't understand.</p> <p> <strong>Product partnership:</strong> Can work with Product Managers to refine requirements, push back constructively, and give honest estimates.</p> <p> <strong>Communication:</strong> Can explain technical decisions to non-engineers and write clearly enough that async collaboration actually works.</p> <p> <strong>Judgment:</strong> Strong problem-solving, attention to detail, and the instinct to ask "do we actually need this?" before adding complexity.</p> <p> <strong>Who Will Excel </strong> </p> <ul> <li>DevOps experience with a major cloud provider (AWS / GCP / Azure).</li> <li>Kubernetes, CI/CD pipelines.</li> <li>Python, Node, or other backend languages - we care more about polyglot instinct than the specific stack.</li> <li>Elasticsearch, GraphQL.</li> <li>Experience evaluating or building features that incorporate LLMs into a product (prompt design, RAG, evals, cost/latency trade-offs).</li> </ul> <p> </p> <p> <strong>What We Offer You </strong> </p> <ul> <li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.</li> <li>Encouragement to grow into a Feature Development Lead.</li> <li>A competitive salary.</li> <li>Ample time to learn new concepts - including paid development and business-related conferences.</li> <li>Fully remote working, no commuting expenses.</li> <li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.</li> <li>25 days holiday (plus bank holidays), with an additional day per year of service.</li> <li>Regular all-company socials and quarterly team socials.</li> <li>A team that genuinely likes learning and shipping together.</li> </ul></div></section>

<p>A QC Lead is a hands-on quality control professional who personally executes and oversees both manual and automation testing activities to ensure that delivered products and services meet established quality standards. The QC Lead writes and runs test cases, builds and maintains automation frameworks, owns the delivery of all testing artifacts, and is directly accountable for the UAT success of each project. This is a full-time position reporting to the Quality Manager. Ideal candidates are strong technical practitioners who lead by example, enjoy solving problems first-hand, and thrive in fast-paced, collaborative environments</p><p>Daily and Monthly Responsibilities</p><ul><li>Hands-on experience to design, write, and execute manual test cases, test scenarios, and test scripts covering functional, regression, integration, and end-to-end testing.</li><li>Perform hands-on exploratory, smoke, and sanity testing to validate builds before release.</li><li>Architect, develop, and maintain automated test frameworks and scripts, and personally run automated test suites as part of daily testing cycles.</li><li>Write and review automation code, continuously enhancing test coverage and integrating automated tests into CI/CD pipelines.</li><li>Develop, maintain, and enhance the test automation infrastructure to improve efficiency and reliability.</li><li>Prepare, maintain, and deliver all testing artifacts for each delivered project, including test plans, test cases, test data, traceability matrices, test execution reports, defect reports, and test summary reports.</li><li>Own and drive User Acceptance Testing (UAT) end-to-end plan UAT cycles, prepare UAT test cases and environments, coordinate with stakeholders, execute UAT scenarios, and be directly responsible for the UAT success of the project.</li><li>Execute and report on planned tests, log and manage defects with clear reproduction steps, and regress software fixes for new and existing products.</li><li>Identify root causes of quality problems through hands-on investigation and coordinate corrective actions with development teams.</li><li>Assist development teams with replicating, debugging, and resolving defects by personally reproducing issues in test environments.</li><li>Perform hands-on business requirements review and verification to ensure testability, completeness, and adequate test coverage.</li><li>Participate actively in all phases of the software development lifecycle, from requirements analysis through test planning, execution, and sign-off.</li><li>Lead the QC team by example set quality benchmarks, assign tasks, and guide the team while remaining actively involved in day-to-day testing work.</li><li>Mentor and train junior, mid-level, and senior QC engineers on manual testing techniques, automation tools, policies, and procedures.</li><li>Work collaboratively with development and business groups to complete testing and ensure seamless product delivery.</li><li>Develop and implement quality standards, audit functionality, establish testing templates, monitor outcomes against success measures, and provide detailed status reports.</li><li>Identify areas for quality and process improvement and implement plans to support positive outcomes for the business and customers.</li><li>Coordinate with internal and external stakeholders regarding quality status, test outcomes, and project readiness.</li><li>Assist with performance evaluations as needed.</li><li>Perform other duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent education and work experience.</li><li>8+ years of hands-on experience in software quality control/testing, with at least 3 4 years in a lead or supervisory role.</li><li>5+ years of hands-on experience in manual testing (functional, regression, integration, end-to-end).</li><li>2+ years of hands-on experience in test automation (framework development, scripting, CI/CD integration).</li><li>Professional certification such as ISTQB-CTFL or ISTQB-CTAL.</li><li>Proven hands-on experience executing both manual testing (functional, regression, integration, end-to-end) and test automation (framework development, scripting, CI/CD integration).</li><li>Proficiency in test automation tools and frameworks (e.g., Selenium, Cypress, Appium, TestNG, JUnit, or similar) with the ability to write, debug, and maintain automation code.</li><li>Proficiency in at least one programming or scripting language (e.g., Java, Python, JavaScript).</li><li>Demonstrated experience preparing and delivering complete testing artifacts (test plans, test cases, traceability matrices, defect reports, test summary reports).</li><li>Track record of owning UAT cycles and driving them to successful completion.</li><li>Strong problem-solving skills with the ability to personally identify bugs, analyse root causes, and drive resolution.</li><li>In-depth knowledge of testing methodologies, phases, and approaches, including functional, regression, integration, performance, and end-to-end testing.</li><li>Strong teamwork and communication skills, with the ability to collaborate effectively with QC, development, and business groups.</li><li>Ability to multi-task, triage issues, react well to changes, and work independently or in a team setting in a fast-paced environment.</li><li>Excellent command of written and spoken English.</li></ul>

<p><h4>Description</h4> <p>Optimiza is looking for a proactive, customer-focused Helpdesk L1/L2 Engineer to deliver technical support and resolve incidents for end users. This position emphasizes providing prompt assistance, addressing hardware and software problems, and escalating more complex issues to advanced support levels when required.</p> <h4>Responsibilities:</h4> <ul> <li>Quickly respond to service requests and incidents received via phone, email, or ticketing system.</li> <li>Diagnose and fix hardware, software, network, and application problems at Level 1 and Level 2 support tiers.</li> <li>Support workstation setup, system configuration, and software deployment tasks.</li> <li>Accurately record all incidents, service requests, solutions, and procedures.</li> <li>Keep knowledge base articles updated to enhance end-user efficiency.</li> <li>Work closely with other IT teams to escalate and track complex technical issues.</li> <li>Uphold excellent customer service, professionalism, and clear communication at all times.</li> </ul> <h4>Requirements</h4> <ul> <li>A bachelor's degree in Computer Science, Information Technology, or a related discipline is preferred.</li> <li>2 to 5 years of experience in helpdesk or technical support positions.</li> <li>In-depth understanding of Windows and Linux operating systems.</li> <li>Experience with supporting Microsoft Office 365, endpoint security solutions, and frequently used business applications.</li> <li>Knowledge of ticketing systems and IT Service Management (ITSM) processes.</li> <li>Strong problem-solving abilities along with excellent communication skills.</li> <li>Capacity to manage multiple tasks simultaneously and perform efficiently under pressure in a dynamic environment.</li> <li>Basic knowledge of networking concepts such as TCP/IP, DNS, and DHCP is an advantage.</li> <li>Possession of relevant certifications like CompTIA A+, CompTIA Network+, or ITIL Foundation is beneficial.</li> </ul> <h4>Benefits</h4> <ul> <li>Bonus</li> <li>Medical insurance</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Optimiza is looking for a proactive, customer-focused Helpdesk L1/L2 Engineer to deliver technical support and resolve incidents for end users. This position emphasizes providing prompt assistance, addressing hardware and software problems, and escalating more complex issues to advanced support levels when required.</p> <h4>Responsibilities:</h4> <ul> <li>Quickly respond to service requests and incidents received via phone, email, or ticketing system.</li> <li>Diagnose and fix hardware, software, network, and application problems at Level 1 and Level 2 support tiers.</li> <li>Support workstation setup, system configuration, and software deployment tasks.</li> <li>Accurately record all incidents, service requests, solutions, and procedures.</li> <li>Keep knowledge base articles updated to enhance end-user efficiency.</li> <li>Work closely with other IT teams to escalate and track complex technical issues.</li> <li>Uphold excellent customer service, professionalism, and clear communication at all times.</li> </ul> <h4>Requirements</h4> <ul> <li>A bachelor's degree in Computer Science, Information Technology, or a related discipline is preferred.</li> <li>2 to 5 years of experience in helpdesk or technical support positions.</li> <li>In-depth understanding of Windows and Linux operating systems.</li> <li>Experience with supporting Microsoft Office 365, endpoint security solutions, and frequently used business applications.</li> <li>Knowledge of ticketing systems and IT Service Management (ITSM) processes.</li> <li>Strong problem-solving abilities along with excellent communication skills.</li> <li>Capacity to manage multiple tasks simultaneously and perform efficiently under pressure in a dynamic environment.</li> <li>Basic knowledge of networking concepts such as TCP/IP, DNS, and DHCP is an advantage.</li> <li>Possession of relevant certifications like CompTIA A+, CompTIA Network+, or ITIL Foundation is beneficial.</li> </ul> <h4>Benefits</h4> <ul> <li>Bonus</li> <li>Medical insurance</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our client is looking for a Full-stack Engineer. This role is a strong fit for an early-career engineer who wants to contribute across the stack and grow through hands-on product development. You will support the ongoing development of a real estate platform, working on features that help deliver a reliable and effective user experience. Responsibilities: Build and maintain frontend and backend features. Write clean, maintainable, and testable code.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-2 years of work experience.</li><li>knowledge in both backend and frontend.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A leading global pharmaceutical company is seeking a Director, Data &amp; Analytics to take ownership of the strategy, architecture, delivery, and operational performance of its Data &amp; Analytics function. This is a hands-on leadership role overseeing the enterprise data platform, the data products the business relies on, and the team behind them, setting technical direction, delivery standards, and investment priorities while staying personally engaged in key architecture and design decisions. The ideal candidate combines strong technical credibility with senior leadership experience, and will be directly accountable for making the platform AI-ready, ensuring data is governed, traceable, and model-grade to support regulated AI deployment.</p><p>Responsibilities:</p><p>1. Platform Architecture &amp; Engineering Leadership:</p><ul><li>Own the enterprise data platform, Azure Data Lake Storage Gen2, Databricks lakehouse (Medallion architecture), Power BI, and Unity Catalog, ensuring it is architecturally sound, standardised, reliable, and engineered to scale</li><li>Set and enforce platform engineering standards: ingestion patterns, transformation conventions, Medallion layer contracts, data quality gates, Bronze-to-Gold promotion criteria, and the CI/CD framework that delivers all of it</li><li>Own the Unity Catalog governance model, RBAC, lineage, business glossary, and metric definitions, as the platform-enforced foundation for trusted data</li><li>Drive the platform roadmap from current state to target, sequencing technical debt remediation, new capability build-out, and platform readiness for downstream AI and analytics demand</li><li>Personally lead design reviews and architecture decisions for the platform, engaging directly with the engineering team on complex technical problems where senior technical judgment is required</li><li>Own data platform observability and operational excellence, pipeline reliability, SLA adherence, incident response, and data quality monitoring</li></ul><p>2. Delivery &amp; Data Products:</p><ul><li>Run the D&amp;A delivery programme, from source ingestion and pipeline engineering through to analytics, semantic layer, and data product delivery for business functions</li><li>Set and enforce delivery standards: sprint cadence, code review, documentation, testing, validation, and release management practices that govern all team output</li><li>Define and own data SLAs to the business, pipeline refresh frequency, availability, and incident response commitments, and ensure delivery is held against them</li><li>Own the data integration roadmap, prioritising ingestion of new source systems into the lake in alignment with business demand and platform readiness</li><li>Manage complex integration challenges across source systems, engaging directly on technical constraints, working with upstream owners, and designing solutions that align data latency and refresh frequency with business needs</li><li>Own the portfolio of data products, datasets, semantic models, and analytics deliverables, ensuring each is documented, well-understood, and fit for the business question it answers</li><li>Define and own the standard for what a Gold-layer data product must satisfy to be AI-ready, distinguishing analytics-grade from model-training-grade, with explicit criteria covering completeness, label integrity, statistical consistency, and lineage traceability</li></ul><p>3. Data Governance &amp; Quality:</p><ul><li>Design and operate the data governance operating model, data ownership, stewardship, quality standards, business glossary, and metric definitions</li><li>Embed data quality gates into Medallion layer promotion, making quality a precondition of Bronze-to-Gold progression, with measurable thresholds and clear remediation paths</li><li>Own data lineage visibility across the platform so business users can trace the provenance of every number they rely on, end-to-end from source to dashboard</li><li>Lead the technical evaluation, selection, and implementation of enterprise data catalogue tooling, including integration with Unity Catalog and the platform metadata layer</li><li>Embed appropriate data handling, validation, and audit-trail practices for regulated data domains, partnering with Quality, Regulatory, and Legal to ensure compliance requirements are met by design</li><li>Establish data quality measurement as a managed practice, KPIs, dashboards, periodic review, and accountability with data owners</li><li>Establish data lineage and provenance practices that satisfy AI explainability and regulatory auditability requirements, including GxP-compliant audit trails for Quality, Manufacturing, and Regulatory AI use cases</li></ul><p>4. Team Leadership &amp; Capability Development:</p><ul><li>Lead, hire, and develop the D&amp;A team, Data Engineers, Analytics Engineers, BI Developers, and Business Analysts, sequencing hires in alignment with the platform roadmap and delivery demand</li><li>Define and evolve the role design, skills profile, and career framework for the team within the broader Data &amp; AI CoE structure</li><li>Set the team's performance culture: clear ownership, high engineering standards, fast feedback, continuous learning, and documentation as a team discipline</li><li>Coach and develop team members directly, identifying high-potential individuals, investing in their technical and leadership growth, and building bench strength across roles</li><li>Manage team capacity and allocation across the platform roadmap and business delivery demand, ensuring focus stays on high-value work aligned to strategic priorities</li><li>Set the engineering craft culture, code review, design review, pairing, and shared technical standards, that lifts the technical quality of all team output</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Computer Science, Information Systems, Data Engineering, Mathematics, or related discipline</p><p>Master's degree in Data Science, Computer Science, Business Administration, or related field is preferred</p><p>Relevant certifications in cloud data platforms (e.g., Azure Data Engineer, Databricks Certified Data Engineer Professional) are preferred</p><p>Minimum 10 years of progressive experience in data engineering, data platform, or enterprise analytics roles</p><p>Minimum 5 years in a senior leadership role with direct team management accountability, hiring, developing, and performance managing a multi-disciplinary technical team</p><p>Proven hands-on production experience with Databricks (Delta Lake, Unity Catalog) and Azure data services at platform-design and engineering-lead level</p><p>Proven track record building or substantially remediating a cloud-native data platform in a complex, multi-source enterprise environment</p><p>Experience with Medallion/lakehouse architecture patterns in production</p><p>Experience designing data products and platform capabilities for AI/ML consumption, including Feature Store design, training dataset engineering, and ML data lineage is preferred</p><p>Experience working at the interface of a data platform team and an AI/ML team, translating model requirements into data infrastructure specifications and owning the data readiness handoff is preferred</p><p>Experience leading a data governance or catalogue implementation, from design through to business adoption</p><p>Life sciences, pharmaceutical, or other regulated industry experience is preferred</p><p>Skills :</p><p>Technical Competencies:</p><ul><li>Data Platform Architecture</li><li>Data Engineering, Pipeline Design &amp; CDC Patterns</li><li>Data Modelling, Transformation &amp; Engineering Standards</li><li>Data Governance, Quality &amp; Catalogue</li><li>Analytics &amp; BI Delivery</li><li>MLOps &amp; ML Platform Foundations</li><li>Delivery Management &amp; Agile Methods</li></ul><p>Platform &amp; Technical Skills:</p><ul><li>Deep practical expertise in Azure data services: ADLS Gen2, Azure Data Factory, Azure DevOps</li><li>Hands-on production experience with Databricks, Delta Lake, notebooks, Unity Catalog, MLflow</li><li>Strong understanding of incremental load and CDC patterns across enterprise source systems (SAP, Veeva, SuccessFactors, and similar)</li><li>Power BI at the semantic layer level, understanding how the semantic layer should be designed for enterprise scale</li><li>CI/CD for data pipelines, practical implementation at production scale</li><li>Data quality frameworks, profiling, expectation testing, alerting, and remediation workflows</li><li>Working knowledge of modern data governance tooling: Unity Catalog, Collibra, Purview, or DataHub</li></ul><p>Leadership &amp; Business Skills:</p><ul><li>Credible with both technical teams and senior business stakeholders</li><li>Strong delivery discipline, owns commitments, communicates risks early, and sizes work realistically</li><li>Structured thinker, able to take a complex current state and produce a clear, prioritised, sequenced roadmap</li><li>Strong written and verbal communication in English; Arabic proficiency valued</li><li>Cultural intelligence for working effectively across MENA, US, and Europe</li></ul><p></p></section>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the Do Not Disturb' list. Complete required Housekeeping paperwork.</p> <p> </p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATION</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 1 year of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<p>As an Incident Management Coordinator, you will coordinate high-impact and complex incidents across SITA Global Services 5 portfolio s and customer-facing services, ensuring rapid restoration of service while minimizing business and customer impact. You will lead incident coordination activities, facilitate collaboration across technical and operational teams, manage stakeholder communications, and drive accountability throughout the incident lifecycle. The role works closely with cross-functional teams across SITA Global Services portfolios: C&amp;DE (Communication &amp; Data Exchange), including Network, Security and Value Added Services (VAS) Baggage Services Airport Operations Passenger Processing Border Services You will also collaborate with cross functional teams, engineering groups, service owners, suppliers, customer support organizations, and operational stakeholders to ensure service stability, operational excellence, and continual service improvement. Beyond incident coordination, the team contributes to operational governance, service quality improvement, trend analysis, post-incident reviews, problem identification, knowledge management, and continuous improvement initiatives designed to enhance service availability and customer experience across SITA's global ecosystem. Reporting to the Lead Incident Manager, you will be part of the Incident Management Team within the Digital Customer Organisation (DCO), responsible for coordinating and driving the end-to-end Incident Management process across SITA's global service portfolio. The team acts as the central point of coordination during service disruptions, ensuring incidents are assessed, prioritized, communicated, escalated, and resolved in accordance with ITIL best practices, agreed service levels, and operational governance standards. Role outcome: Incidents are controlled, communicated, escalated and documented consistently, with service restoration and customer impact at the centre of every decision.</p> <p>Own and coordinate the end-to-end incident lifecycle, from detection and impact assessment through containment, service restoration, validation and closure, in accordance with ITIL practices, priority models, SLAs, OLAs and operational procedures. Manage high-impact and complex incidents across multiple service domains, including applications, infrastructure, networks, cloud, data centres, security and end-user technology services, maintaining operational control until stable service is confirmed. Assess business and customer impact, urgency, service criticality and operational risk, validating incident priority and initiating functional, hierarchical, Major Incident or crisis escalation when established thresholds are met. Lead incident bridges, war rooms and collaboration channels, engaging DCO teams, SGS portfolios, Service Desk, NOC, engineering teams, suppliers, service owners and Enterprise IT stakeholders to drive the fastest safe restoration of service. Establish and maintain a structured recovery plan, assigning clear owners and target times, managing dependencies and risks, constructively challenging delays and ensuring accountability across resolver teams. Serve as the central communication point throughout the incident, providing timely, accurate and business-focused updates to stakeholders, service owners, Customer Service Managers, operational leaders and senior management at agreed intervals. Maintain complete, accurate and time-stamped incident records in ServiceNow or the approved ITSM platform, documenting impact, diagnostics, actions, decisions, escalations, communications, workarounds and service-restoration evidence. Coordinate shift and regional handovers and confirm successful service restoration, ensuring continuity of ownership, clear communication of outstanding actions and risks, and validation of service stability before incident closure. Lead or support post-incident reviews and Problem Management activities, contributing timelines and evidence, identifying lessons learned, and ensuring corrective and preventive actions are assigned, tracked and integrated with Change, Knowledge and Continual Improvement processes. Monitor incident performance, trends and process quality, including recurring failures, backlog, SLA exposure, customer impact and resolution performance, while driving service improvements, strengthening operational readiness and coaching junior coordinators in Incident Management best practices.</p> <p>ITIL Foundation certification or an equivalent recognized IT Service Management qualification. Advanced ITIL certification, such as ITIL Managing Professional, Practice Manager or Specialist, would be an advantage. Relevant technical or platform certifications, such as CCNA, CCNP, CompTIA Network+, CompTIA Security+, Microsoft Azure, AWS, ServiceNow, or comparable cloud, cybersecurity, networking and infrastructure qualifications. Experience coordinating Major Incidents, critical service outages, cybersecurity-related disruptions or business-continuity events involving multiple technical teams, suppliers, customers and senior stakeholders. Experience supporting airline, airport, aviation, travel, transport, telecommunications or other regulated and business-critical service environments. Working knowledge of aviation technology services, such as passenger processing, baggage services, airport operational systems, border-management solutions, communication platforms and aviation network services. Practical experience across one or more enterprise technology domains, including networking and telecommunications, information security, cloud and data-centre services, airport systems, passenger or baggage-processing platforms, APIs, messaging and application integration. Experience using ServiceNow across Incident, Major Incident, Problem, Change, Service Request, Knowledge and Service Level Management, including reporting, dashboards, SLA monitoring and operational performance analysis. Experience facilitating post-incident reviews, service-improvement initiatives or operational-readiness exercises, applying structured analysis techniques and supporting automation, observability, AIOps, knowledge transfer or coaching activities.</p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><p>You have 2 to 5 years of relevant experience in Incident Management, Major Incident Management, Service Desk, NOC, Command Centre, IT Operations or another customer-focused enterprise support environment. You possess a strong working knowledge of ITIL-based Incident Management, including its integration with Major Incident, Problem, Change, Event, Knowledge, Service Level and Continual Improvement practices. You have practical experience using ServiceNow or an equivalent enterprise ITSM platform to manage incidents, monitor SLAs, maintain accurate records and produce operational reports. You understand enterprise technology services, including applications, networks, cloud, data centres, infrastructure, identity, security, monitoring and end-user services, and can recognize service dependencies and operational risks. You demonstrate strong incident coordination, prioritization and escalation skills, with the ability to manage multiple assignments and maintain progress in a fast-paced, 24x7 operational environment. You communicate clearly and professionally, translating technical information into concise, business-focused updates for customers, technical teams, service owners and senior stakeholders. You apply structured analytical thinking and sound judgement to assess impact, evaluate incomplete information, challenge assumptions and support timely service-restoration decisions. You work effectively across global, multicultural and virtual teams, using collaboration, influence and constructive challenge to maintain accountability without relying on direct reporting authority. You demonstrate customer centricity, ownership, integrity, resilience and attention to detail, remaining calm and professional during high-impact or time-sensitive incidents. You hold a diploma, degree or equivalent practical experience in Computer Science, Information Technology, Electronics, Telecommunications or a related discipline. ITIL Foundation certification and experience in airline, airport, travel or other business-critical environments are desirable.</p>

<div > <div class="overflow-wrap jd-rich-content" dir="ltr" > <p dir="ltr" ><span >Location: </span><span >Jordan - Amman</span></p> <p dir="ltr" ><span >Job Summary:</span></p> <p dir="ltr" ><span ><span >The Receptionist&nbsp;and Administration Assistant&nbsp; is responsible for providing front desk services and day-to-day administrative support to ensure the smooth operation of the office. The role includes welcoming visitors, managing office communications, coordinating office services, supporting employee administrative needs, maintaining office supplies and facilities, and assisting with procurement and logistics activities while ensuring a professional and organized workplace .</span></span></p>

<p>Job Tiltle&nbsp; &nbsp;<strong>Software </strong><strong>Implementation</strong> <strong>Officer</strong><br> &nbsp; &nbsp; &nbsp;</p> <table align="center" border="0" cellpadding="0" cellspacing="0" width="715"> <tbody> <tr> <td > <p><strong>JOB SUMMARY </strong></p> <p>The <strong>Software </strong><strong>Implementation</strong> <strong>Officer</strong> supports the deployment and implementation of software solutions, ensuring smooth transitions and minimal downtime across program sites. This role involves assisting in the preparation, coordination, and execution of software installations, updates, and configurations across diverse technical and field environments.</p> <p>Working within a cross-functional team, the officer collaborates closely with stakeholders to conduct pre-deployment assessments, configure systems, resolve technical issues, and provide hands-on or remote support throughout rollouts. The role also contributes to deployment documentation, user training, and ongoing support to ensure that systems are effectively adopted and aligned with programmatic needs.</p> <p>The ideal candidate has a solid understanding of software deployment processes and tools, strong attention to detail, and excellent communication skills. Flexibility, adaptability, and a collaborative mindset are essential for thriving in dynamic and often resource-constrained NGO settings.</p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p>MAIN TASKS AND RESPONSABILITIES</p> <p>&nbsp;</p> <p><strong>1. Deployment Planning, Implementation and Support (50%)</strong></p> <ul> <li>Conduct discovery sessions to gather deployment requirements from clients and field teams</li> <li>Perform technical assessments to evaluate pre-deployment readiness across country or field sites</li> <li>Contribute to deployment and training planning in collaboration with the Head of Department (HoD) and IT team</li> <li>Assist in transition planning for software implementations, including testing, installations, and data integrity validation</li> <li>Support global rollout efforts across International Medical Corps’ missions and coordinate with external partners</li> <li>Execute and monitor software deployments, providing real-time technical support during rollouts</li> <li>Deliver in-person or remote training sessions to healthcare staff and end users</li> <li>Provide Tier 1 and Tier 2 support during go-live and post-deployment phases</li> <li>Perform routine system maintenance, including patches, updates, and configuration changes</li> <li>Travel up to 50% to low-resource settings to assist with deployments, training, and support activities</li> </ul> <p>&nbsp;</p> <p><strong>2. Documentation, Compliance and Continuous Improvement (50%)</strong></p> <ul> <li>Assist in creating and updating user guides, training materials, and technical documentation</li> <li>Track deployment progress and maintain records of implementation activities and lessons learned</li> <li>Responding to system issues, escalate complex problems, and document resolutions for internal use</li> <li>Collaborate with the HoD and medical teams to ensure system compliance with privacy, security, and regulatory standards</li> <li>Participating in collaborative teams focused on improving system functionality and user experience</li> <li>Gather, document, and share user feedback to inform system enhancements</li> <li>Support the implementation of data protection protocols and contribute to internal audits or compliance checks</li> <li>Stay up to date with industry trends and best practices in digital health, deployment strategies, and health information systems</li> </ul> <p>&nbsp;</p> <p>Perform additional duties assigned by supervisors to support departmental and organizational goals</p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>MINIMUM REQUIREMENTS</strong></p> <p>&nbsp;</p> <ul> <li>Bachelor’s degree in pharmacy or a related health field.</li> <li>Minimum 1 years of experience in NGO healthcare, pharmaceutical services, or project coordination.</li> <li>Hands-on experience with health information systems.</li> <li>Understanding of healthcare or supply chain workflows.</li> <li>Ability to interpret and follow technical instructions accurately.</li> <li>IMC Experience is preferable.</li> <li>Excellent communication and interpersonal skills in multicultural environments.</li> <li>Willingness to provide on-site or remote support during rollout phases.</li> <li><strong>Willingness to travel up to 50% to low-resource settings</strong></li> <li>Proficient in English language is required.</li> </ul> </td> </tr> <tr> <td > <p><strong>Additional Information</strong></p> </td> </tr> <tr> <td > <p><strong>Travel Required:</strong>&nbsp;&nbsp;&nbsp; 50 % of Time</p> </td> </tr> <tr> <td > <p><strong>Scope (Financial / Non-Financial):</strong></p> </td> </tr> <tr> <td > <p><strong>Key Contacts (Internal and External):</strong></p> </td> </tr> <tr> <td > <p>This job description is subject to review to ensure that it reflects the requirements of International Medical Corps.</p> </td> </tr> <tr> <td > <table align="center" border="1" cellpadding="0" cellspacing="0" width="715"> <tbody> <tr> <td > <p><strong>Ethical Conduct at International Medical Corps</strong></p> <p>As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our <em>Code of Conduct and Ethics</em> and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our <em>Code of Conduct and Ethics</em>, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.</p> <p>International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.</p> <p>As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the&nbsp;<em>Code of Conduct and Ethics, </em>all staff are required to report suspected or actual misconduct or violations of organizational policies. Our&nbsp;<em>Code of Conduct and Ethics</em>&nbsp;and <em>Whistleblower Policy</em> prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.</p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Equal Opportunities</strong>&nbsp;</p> <p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p> </td> </tr> </tbody> </table> <div >&nbsp;

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Provide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request, preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation, coordinating with the front desk to prepare the VIP rooms, checking the room key and briefly double checking if every detail is up to the guest expectation and request, coordinate with front desk to escort early arrivals, be present upon the guests check in to anticipate the guests needs, complete the butler flags which were put into local systems by the reservation, sales and other departments, and send pre-arrival emails. Coordinate with the front desk to escort the VIP to their rooms, work closely with the Guest Services and Engineering departments on requests, pick up laundry request from guests, follow up on laundry delivery and return laundry to the guest promptly.<br>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Provide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request, preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation, coordinating with the front desk to prepare the VIP rooms, checking the room key and briefly double checking if every detail is up to the guest expectation and request, coordinate with front desk to escort early arrivals, be present upon the guests check in to anticipate the guests needs, complete the butler flags which were put into local systems by the reservation, sales and other departments, and send pre-arrival emails. Coordinate with the front desk to escort the VIP to their rooms, work closely with the Guest Services and Engineering departments on requests, pick up laundry request from guests, follow up on laundry delivery and return laundry to the guest promptly.<br>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the Do Not Disturb' list. Complete required Housekeeping paperwork.</p> <p> </p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATION</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 1 year of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>