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<strong>Job Purpose</strong> <p></p> <p>The Senior Presales Engineer - Cybersecurity is responsible for driving end-to-end technical solutioning across enterprise security domains. This includes Network Security, Endpoint &amp; Detection (EDR/NDR/MDR), Zero Trust Architectures (ZTNA), Data Security (DLP, Classification, Watermarking), Security Operations (SOC, SIEM, SOAR, Log Management, IR), Threat Intelligence, Identity &amp; AD Governance, and Core Infrastructure Security (DNS, IPAM, DHCP). The role involves gathering technical and compliance requirements, designing comprehensive security architectures aligned with local regulatory frameworks (e.g., NCA, SAMA, PDPL), and partnering closely with Account Managers, top cybersecurity OEMs, and regional Value-Added Distributors (VADs) in Saudi Arabia to drive successful deal closures and maintain high customer satisfaction.</p> <p> <strong> <br>Skills<br> </strong>Presales, Cybersecurity, Saudi Arabia Market Relations (OEMs &amp; VADs), Zero Trust (ZTNA), EDR, NDR, MDR, SOC, SOAR, Log Management, Incident Response (IR), Threat Intelligence, Data Loss Prevention (DLP), Data Classification, Watermarking, Application Whitelisting, Active Directory (AD) Audit, Database Security, Phishing Simulation, Security Awareness (LMS), Core Network Security (DNS, IPAM, DHCP Security), and Local Security Compliance (NCA/SAMA), with Minimum similar 5 Yrs of experience</p> <p> <strong> <br>Responsibilities</strong> </p> <ul> <li> <p>Work closely with the Sales team to provide full technical presales assistance in support of achieving aggressive regional sales targets.</p> </li> <li> <p>Illustrate the enterprise value, risk-reduction, and ROI of comprehensive cybersecurity solutions to prospects in a compelling manner.</p> </li> <li> <p>Align company capabilities (products, managed security services, SOC/MDR offerings, and consulting) with client business objectives, risk frameworks, and Saudi regulatory requirements (e.g., NCA ECC, SAMA CSF, PDPL).</p> </li> <li> <p>Lead and participate in the response to RFI/RFP/RFQ documents, bid coordination, prospect qualification, deep-dive discovery, technical demonstrations, and custom solution architectures.</p> </li> <li> <p>Promote and expand security opportunities within existing enterprise and government accounts in KSA.</p> </li> <li> <p>Design, execute, and oversee Proof-of-Concept (POC) activities, phishing simulations, and technical benchmarks to help sales close complex security deals.</p> </li> <li> <p>Maintain <strong>strong relationships with key cybersecurity Vendors (OEMs) and local Value-Added Distributors (VADs) in Saudi Arabia</strong> (e.g., Cyberknight, , StarLink, Ingram Micro KSA, Mindware, AlJammaz, Logicom, FVC, Gulf IT Network Distribution, exclusive networks<strong> </strong>etc.) for joint account planning, quote speed, and partner enablement.</p> </li> <li> <p>Collaborate closely with Product Managers and local VAD product leads to identify emerging threat trends, generate leads, and uncover new business opportunities.</p> </li> <li> <p>Act as a strong Solution Architect across market-leading cybersecurity OEMs and specialized domains:</p> <ul> <li> <p> <strong>Endpoint &amp; Threat Detection:</strong> EDR, NDR, MDR, Incident Response (IR), Application Whitelisting.</p> </li> <li> <p> <strong>Zero Trust &amp; Network Security:</strong> Zero Trust Network Access (ZTNA), Next-Gen Firewalls, DNS Security, IPAM Security, DHCP Security.</p> </li> <li> <p> <strong>Security Operations &amp; Intelligence:</strong> SOC, SOAR, SIEM, Log Management, Threat Intelligence platforms.</p> </li> <li> <p> <strong>Data Protection &amp; Privacy:</strong> Data Loss Prevention (DLP), Data Classification, Document Watermarking, Database Security.</p> </li> <li> <p> <strong>Identity, Access &amp; Infrastructure Audit:</strong> Active Directory (AD) Auditing, Identity &amp; Access Management (IAM), Privileged Access Management (PAM).</p> </li> <li> <p> <strong>Human Risk &amp; Enablement:</strong> Security Awareness Platforms, Learning Management Systems (LMS), Phishing Simulation tools.</p> </li> </ul> </li> <li> <p>Deliver regular security product enablement, threat landscape updates, and solution training to internal sales teams.</p> </li> <li> <p>Participate in commercial, licensing, and deal-registration discussions with cybersecurity OEMs and local VADs to secure special pricing (SPA/OIP) and optimal margins.</p> </li> <li> <p>Maintain regular engagement and strategic technical alignment with Saudi-based OEM Presales teams and Solution Architects.</p> </li> <li> <p>Liaise with local distributors for rapid bill-of-materials (BOM) validation, product availability, and prompt quote turnarounds.</p> </li> <li> <p>Build and nurture strong technical relationships with client CISOs, IT Security Leaders, and local ecosystem partners.</p> </li> <li> <p>Assist sales leaders in overcoming complex technical objections and closing strategic deals.</p> </li> <li> <p>Perform ongoing competitive analysis across the local security vendor landscape to position solutions effectively.</p> </li> </ul> <p> <strong>Key Qualifications</strong> </p> <ul> <li> <p>Deep technical and architecture knowledge across enterprise cybersecurity domains, Zero Trust models, and frameworks (e.g., NIST, ISO 27001, NCA ECC).</p> </li> <li> <p> <strong>Strong network and established professional relationships with local cybersecurity Vendors (OEMs) and VADs in Saudi Arabia.</strong> </p> </li> <li> <p>Strong analytical, risk-assessment, threat-modeling, and problem-solving skills.</p> </li> <li> <p>Comprehensive product and licensing knowledge across major cybersecurity OEMs and SecOps platforms.</p> </li> <li> <p>Consultative, value-based technical selling and advisory capabilities.</p> </li> <li> <p>Proven experience engaging with C-level stakeholders (CISOs, CIOs, IT Directors, Compliance Officers).</p> </li> </ul> <p> <strong>Educational Qualifications</strong> </p> <ul> <li> <p>Bachelor s Degree in Cybersecurity, Computer Science, Computer Engineering, or equivalent.</p> </li> </ul> <p> <strong>Certifications Required</strong> </p> <ul> <li> <p> <strong>Vendor-Specific Technical Certifications:</strong> Architecture or professional-level certifications from key security OEMs (e.g., Palo Alto PCNSE, Fortinet NSE, Check Point CCSE, CrowdStrike CCFA/CCFR, Splunk, etc.).</p> </li> <li> <p> <strong>Vendor-Agnostic/Domain Certifications:</strong> CISSP, CISM, CEH, or CompTIA Security+ are highly desirable.</p> </li> <li> <p> <strong>Cloud &amp; Operations Certifications:</strong> CCSP, AWS Certified Security - Specialty, or Microsoft Certified: Cybersecurity Architect Expert will be a strong added advantage.</p> </li> </ul> <p><br></p>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <ul> <li>Build and maintain supplier/retailer relationships in order to build a strong working relationship</li> <li>Cascade targets to sales team leads</li> <li>Handle and respond to existing products queries from clients quickly, effectively and accurately</li> <li>Provide customers with the appropriate selection, sampling of products in response to their inquiries and provide quotations accordingly</li> <li>Anticipate the clients’ needs and provide appropriate solutions to meet these needs</li> <li>Facilitate prospecting of new clients to identify and develop new accounts</li> <li>Introduce the company’s profile and communicate the selection of products available</li> <li>Support in increasing the sales and following up on orders, stock and deliveries</li> <li>Oversee collection of receivables in timely fashion</li> <li>Provide market feedback to the commercial team regarding movement of goods / brands</li> <li>Coordinate with the marketing team on the budget requirements and limits</li> <li>Coordinate with sales team to ensure quality and accuracy of merchandising</li> <li>Keep abreast of the market conditions and trends in the field pertinent to brands / products</li> <li>Support the team with new product launch strategy and information</li> <li>Liaise with rewards and people partner to design updated commission schemes</li> <li>Participate in relevant projects and community activities as and when needed</li> <li>Develop and motivate team members to ensure transfer of know-how and continuous positive work environment</li> <li>Assign individual objectives for employee performance management purposes, manage performance, empower team, and provide formal and informal feedback in order to support professional development and maximize performance</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Minimum 8 years of relevant experience within the realm of luxury fashion brands</li> <li>Proficiency in English with fluency in Arabic</li> <li>Strong leadership capabilities</li> <li>An intuitive ability to anticipate and address customer needs</li> <li>Proactive monitoring of industry trends and competition to uphold optimal customer satisfaction levels</li> <li>Willingness to adapt work methods for enhanced performance</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p><b>YOUR MISSION: </b>Reporting to the Country Director (CD), as Operations Manager you ensure the effective implementation, quality, and coherence of HI s Palestine programme. You provide strategic and operational leadership, directly supervise Area Managers and the EOD (Explosive Ordnance Disposal) Chief of Operation (CoO), and coordinate closely with technical and support teams. The role supports compliance with donor requirements, promotes harmonized tools and practices, and strengthens project management capacities. You also contribute to strategic planning, risk mitigation, and the integration of cross-cutting priorities. In this framework, your main responsibilities are: Responsibility 1: Operational Oversight and Strategy Implementation Lead the planning, coordination, and implementation of field operations in close collaboration with Area Managers, ensuring alignment with the mission s strategic and operational plans Translate programmatic strategies, developed under the Technical Head of Program (THOP) guidance, into feasible, timely, and efficient operational workplans Contribute to the contextualization of the country strategy, ensuring that field-level realities and operational risks are appropriately considered Regularly assess operational risks and constraints and develop mitigation measures accordingly Responsibility 2: Supervision and Support to Area Managers and EOD Chief of Operations Directly supervise Area Managers and EOD Chief of Operations, providing guidance, troubleshooting, and strategic oversight to ensure consistent, high-quality field operations. Promote strong field leadership, staff well-being, accountability, and cross-area learning Ensure standardization of practices across field bases, while allowing for contextual adaptation where necessary Responsibility 3: Operational Coordination and Cross-Functional Integration Serve as the primary link between field teams and support services (logistics, finance, HR, security), ensuring integrated planning and problem-solving Convene and lead monthly coordination meetings with Project Managers (PMs), Area Managers, and support departments to review progress and address bottlenecks Responsibility 4: Project Delivery and Compliance Closely with Area Managers and EOD Chief of Operations, monitor implementation of all field-based projects to ensure activities are delivered on time, within scope and budget, and in compliance with donor and internal regulations Ensure that project implementation plans (work plans, procurement plans, distribution schedules, etc.) are realistic and regularly updated Follow up on Situation Reports and other key reporting tools from Area Managers Responsibility 5: Monitoring Tools and Standardization In collaboration with the THoP and MEAL Manager, promote the use of harmonized planning and monitoring tools across operational bases Ensure tools such as workplans, procurement plans, and indicator trackers are in use, well-understood by field staff, and regularly reviewed Responsibility 6: Contribution to Project Design and Feasibility Provide operational inputs during project proposal development, including logistical feasibility, access considerations, and timelines Support the THoP in ensuring proposed interventions are realistically grounded in field capacities and constraints Responsibility 7: Capacity Building and Leadership Development Identify capacity-building needs of Project Managers and Area Managers on operational aspects of project management (planning, logistics, budget follow-up, compliance) Provide mentoring, coaching, and training as needed to strengthen field leadership and delivery capacity CHARACTERISTICS OF THE POSITION: Amman : Security is stable in Amman and in most parts of Jordan Gaza Strip: In the current crisis, the entire population is at risk due to frequent airstrikes and ground offensives despite the ceasefire. HI has not been able to deploy international team members since January 2026 due to registration issues and access constraints. Due to the current difficulties in obtaining an authorization to enter Gaza, it is possible that the selected candidate will have to carry out all their mission from Amman. This situation is beyond our control and beyond the responsibility of our organization. West Bank: The situation remains volatile and unpredictable, with frequent clashes between Israeli forces and Palestinians, particularly during military raids in refugee camps and urban areas. Movement restrictions, checkpoints, and closures continue to impact civilian life and humanitarian access. HI is not able to deploy international team members in the West Bank due to registration issues and access constraints. You have 5 years of experience in humanitarian emergency responses, and at least 3 years of experience as Area Manager and/or Operations Manager, You show good coaching and management skills, especially in remote management.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>You have 5 years of experience in humanitarian emergency responses, and at least 3 years of experience as Area Manager and/or Operations Manager, You show good coaching and management skills, especially in remote management. You master the project cycle management, as well as emergency donors, You have a good ability to manage stress and a strong ability to support and advise your team, Proficiency in spoken Arabic is a strong asset.</p>

<p><b>INSPIRE | EXHILARATE | DELIGHT</b></p><p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse the Group s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets. Sustainability is at the core of the Group s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p><p>What you'll be doing</p><p>Handle customer interactions across all channels, including Voice, Email, WhatsApp, Live Chat, and Social Media .</p><p>Deliver timely, accurate, and personalized responses aligned with luxury service standards and brand tone of voice.</p><p>Provide a seamless omnichannel experience , ensuring continuity across customer touchpoints.</p><p>Manage and document all customer interactions in Salesforce Service Cloud , with strong focus on First Contact Resolution (FCR) .</p><p>Maintain a professional, empathetic, and solution-oriented approach in all customer engagements.</p><p>Deliver personalized, high-quality service that reflects the values, image, and standards of Chalhoub Group s luxury Maisons.</p><p>Proactively identify and act on sales and assisted-selling opportunities during customer interactions.</p><p>Support revenue-generating initiatives such as Pay-by-Link, product recommendations, and cross-sell opportunities .</p><p>Escalate complex or sensitive cases appropriately while maintaining customer confidence and satisfaction.</p><p>Consistently meet and exceed defined KPIs, including:</p><ul><li>Quality and customer satisfaction</li><li>Productivity and adherence</li><li>Sales contribution</li><li>Service level targets</li></ul><p>Adhere strictly to internal processes, compliance requirements, and luxury communication guidelines.</p><p>Contribute to continuous improvement by flagging customer pain points and process gaps.</p><p>What you ll need to succeed</p><p>Strong written and verbal communication aligned with luxury service standards .</p><p>Commercial and sales-oriented mindset .</p><p>High emotional intelligence and strong customer empathy.</p><p>Excellent problem-solving and ownership mentality.</p><p>Strong multitasking and prioritization skills.</p><p>Ability to perform effectively in a fast-paced, KPI-driven environment .</p><p>Digital fluency and openness to AI-enabled tools and automation .</p><p>What we can offer you</p><p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p><p>Using GenAI in Your Application Process</p><p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p><p>We Invite All Applicants to Apply</p><p>It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p><p><strong>Desired Candidate Profile</strong></p><p>Strong written and verbal communication aligned with luxury service standards .</p><p>Commercial and sales-oriented mindset .</p><p>High emotional intelligence and strong customer empathy.</p><p>Excellent problem-solving and ownership mentality.</p><p>Strong multitasking and prioritization skills.</p><p>Ability to perform effectively in a fast-paced, KPI-driven environment .</p><p>Digital fluency and openness to AI-enabled tools and automation .</p>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <ul> <li>Handle customer interactions across all channels, including voice, email, WhatsApp, live chat, and social media.</li> <li>Deliver timely, accurate, and personalized responses aligned with luxury service standards and brand tone of voice.</li> <li>Provide a seamless omnichannel experience, ensuring continuity across customer touchpoints.</li> <li>Manage and document all customer interactions in Salesforce Service Cloud, with strong focus on First Contact Resolution (FCR).</li> <li>Maintain a professional, empathetic, and solution-oriented approach in all customer engagements.</li> <li>Deliver personalized, high-quality service that reflects the values, image, and standards of Chalhoub Group’s luxury Maisons.</li> <li>Proactively identify and act on sales and assisted-selling opportunities during customer interactions.</li> <li>Support revenue-generating initiatives such as Pay-by-Link, product recommendations, and cross-sell opportunities.</li> <li>Escalate complex or sensitive cases appropriately while maintaining customer confidence and satisfaction.</li> <li>Consistently meet and exceed defined KPIs, including: <ul> <li>Quality and customer satisfaction</li> <li>Productivity and adherence</li> <li>Sales contribution</li> <li>Service level targets</li> </ul> </li> <li>Adhere strictly to internal processes, compliance requirements, and luxury communication guidelines.</li> <li>Contribute to continuous improvement by flagging customer pain points and process gaps.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Previous experience in customer care or contact center environments.</li> <li>Experience in luxury retail, fashion, beauty, or e-commerce is highly preferred.</li> <li>Proven experience managing end-to-end customer journeys (orders, delivery, returns, refunds).</li> <li>Hands-on experience handling customers across multiple digital and voice channels.</li> <li>Salesforce Service Cloud (case management).</li> <li>Genesys (telephony and omnichannel platform).</li> <li>Sprinklr (social media engagement and case handling).</li> </ul> <h4>Core capabilities</h4> <ul> <li>Strong written and verbal communication aligned with luxury service standards.</li> <li>Commercial and sales-oriented mindset.</li> <li>High emotional intelligence and strong customer empathy.</li> <li>Excellent problem-solving and ownership mentality.</li> <li>Strong multitasking and prioritization skills.</li> <li>Ability to perform effectively in a fast-paced, KPI-driven environment.</li> <li>Digital fluency and openness to AI-enabled tools and automation.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>The position is located in the Procurement Unit of the Mission Support Component of OSESGY. The incumbent will be based in Amman, Jordan and will report to the Chief of Unit, Procurement.</p><p>Responsibilities</p><p>The Procurement Assistant assists in the implementation of effective and efficient management and delivery of procurement of goods and services and sale activities required by the mission to fulfil its mandate and carry out the procurement work in an effective, efficient, economical and timely manner. Within the limits of delegated authority, the incumbent will be responsible for performing the following duties:</p><ul><li>Provides procurement, logistical and administrative support to a team of Procurement Officers in the acquisition of a wide variety of goods and services.</li><li>Reviews, records and prioritizes purchasing requests and obtains additional information/documentation as required; determines the availability of vendors and funding sources.</li><li>Monitors status of existing requisitions, maintains contact with suppliers to ensure timely delivery of goods and services, coordinates shipment of goods/commodities/equipment to HQ and field missions, verifies receipt and inspection of deliverables and accurately reports, as and if required.</li><li>Produces tender documents (e.g. Invitations to Bids, Requests for Proposals and Requests for Quotation) based on the nature of requirements and cost of procurement involved.</li><li>Prepares abstracts of offers and compiles data contained in quotations, proposals and bids to determine which supplier can deliver the required goods/services at the best terms and lowest costs possible under the guidance of Procurement Officers.</li><li>Finalizes purchase orders and contracts for approval by the Procurement Officer; if required, prepares submission to the Contracts Committee for review and subsequent approval by the authorized official.</li><li>Assists relevant officers in more complex, higher value purchasing operations; coordinates distribution of pertinent documents to concerned parties, ensures appropriate follow-up action, etc.</li><li>Maintains relevant internal databases and files; keeps track of any contractual agreements, systems contracts, etc. and informs affected users of contractual rights and obligations.</li><li>Researches, retrieves and presents information from a variety of internal and external sources on sources of supply, vendors by commodity, etc., as well as obtain specifications for new products and equipment on the market.</li><li>Drafts routine correspondence.</li><li>Performs other duties as assigned.</li></ul><p>Competencies</p><p>Professionalism: Extensive knowledge of all purchasing and accounting techniques. Substantive knowledge of internal procurement policies, processes and procedures and extensive experience in their application for the purchase of a wide range of supplies and services. Thorough knowledge of financial rules and regulations; ability to research and gather information from a variety of external and internal sources; demonstrated ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.</p><p>Teamwork: Works collaboratively with colleagues to achieve organizational goals; Solicits input by genuinely valuing others' ideas and expertise; Is willing to learn from others; Places team agenda before personal agenda; Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.</p><p>Planning and Organizing: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments and adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent is required.</li><li>A certificate of completion of CIPS Procurement at level 4 is required.</li><li>At least five (5) years of progressively responsible experience in procurement, administrative services or related area is required. The minimum years of relevant experience is reduced to three (3) years for candidates who possess a first-level university degree or higher.</li><li>Experience within the United Nations common system, handling procurement-related matters is desirable.</li><li>Experience providing procurement assistance in or to a UN field operation is desirable.</li><li>Working experience in an ERP system such as SAP (UMOJA) is required.</li><li>Experience working with the Financial Regulations and Rules of the United Nations or a similar international organization is desirable.</li><li>English and Arabic are required. The minimum required level for each skill in these languages, according to the UN Language Framework (please consult).</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. As a Vulnerability Analyst working on the Department of Defense (DoD) network, your duties would encompass a wide range of responsibilities aimed at ensuring the security and integrity of sensitive information and systems. Vulnerability Analysts conduct comprehensive assessments of computing systems, networks, and applications to identify and mitigate potential security risks. While leveraging cybersecurity methodologies, analysts analyze vulnerabilities, assess their impact, and collaborate with cross-functional teams to implement effective remediation plans of action with milestones. Seeks to protect and defend information and information systems by ensuring data confidentiality and integrity with non-repudiation, authentication, and availability of data and technology through assessments of control frameworks. Vulnerability Analysts strategically plan, coordinate, scan, analyze, and report compliance of the Department of Defense Information Network (DoDIN) to its Cybersecurity Services customers on the SWA regional and theater level. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Responsibilities</p><ul><li>Conduct regular security assessments and audits of information systems with the DoD SWA network.</li><li>Develop and implement action plans to manage common vulnerabilities and exposures.</li><li>Design report templates for daily use and distribution to customers and subordinate personnel to maintain at minimum a 95% overall vulnerability compliancy rating.</li><li>Monitor Information Assurance Security Alerts &amp; Bulletins to detect and ensure rapid initial response to any cybersecurity related incident or event that could cause harm to the SWA AOR of the DoDIN.</li><li>Maintain cross-communication with other cybersecurity division (e.g. IDS/IPS &amp; ArcSight) to discover attempts to exploit known and zero-day vulnerabilities.</li><li>Recommend improvements to the overall cybersecurity posture.</li><li>Possess the ability to communicate effectively with management and upper echelon military personnel to ensure information is disseminated timely and efficiently.</li><li>Maintain working knowledge of vulnerability management systems (Tenable &amp; Nessus)</li><li>Provides technical and operational support to functional end users of vulnerability tools (e.g. Assured Compliance Assessment Solution) ACAS and TYCHON.</li><li>Prepares vulnerability scanning reports to submit to commanders and higher headquarters.</li><li>Interfaces with the IAVM Manager and ISSO regarding vulnerability and remediation issues.</li><li>Additional requirements may vary upon location.</li><li>Performs other duties and assignments as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Requires an active Secret Clearance</li><li>One-year related experience can be substituted for one year of education if the degree is required.</li><li>Bachelor s Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field.</li><li>This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNP: Certified Network Professional - Security CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024) CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler ISACA: CISA: Certified Information Systems Auditor ISC2: CCSP: Certified Cloud Security Professional ISC2: CISSP (or Associate): Certified Information Systems Security Professional COMPUTING ENVIRONMENT (CE) : Cisco: CCIE: Certified Internetwork Expert ( Any ) Cisco: CCNP: Certified Network Professional ( Any ) DISA: ACAS: Assured Compliance Assessment Solution 5.3 ( or current version ) EC Council: CEH: Certified Ethical Hacker EC Council: ECIH: Certified Incident Handler EC-Council: CHFI: Certified Hacking Forensic Investigator EC-Council: CND: Certified Network Defender GIAC: GCIH: Certified Incident Handler Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: Certified: Azure Associate ( Any ) Microsoft: Certified: Azure Expert ( Any ) Microsoft: MCSA: Cloud Platform Microsoft: MCSA: Windows Server 2016 Microsoft: MCSE: ( Any above 2012 ) Microsoft: MCSE: Cloud Platform and Infrastructure Microsoft: MCSE: Data Management and Analytics Microsoft: MCSE: Productivity Solutions Expert Red Hat: RHCA: Certified Architect Red Hat: RHCE: Certified Engineer Red Hat: RHSA: Certified Systems Administrator</li><li>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience.</li><li>Requires a minimum of seven (7) years of experience in telecommunications sector.</li><li>Experience with a customer service-oriented company.</li></ul><p></p></section>

<p>ORGANIZATION DESCRIPTION Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at www.amideast.org.</p><p>POSITION DESCRIPTION Under the supervision of the Human Resources and Operations Manager, the Procurement and Operations Assistant is responsible for managing the office's daily procurement and operational activities, ensuring the timely acquisition and delivery of goods, services, and works in full compliance with Amideast's Procurement Policy and internal procedures. The incumbent plays a key role in procuring high-quality, cost-effective goods and services while ensuring value for money, timely delivery, and adherence to approved budgets. The position is also responsible for coordinating facility maintenance activities and liaising with internal and external stakeholders to ensure that the office premises are safe, functional, and well maintained. In addition, the incumbent oversees outsourced service providers, including cleaning, security, maintenance, and catering, monitors service quality and staff performance, and supports the efficient operation of the office. The Procurement and Operations Assistant also provides backup support to the HR and Operations Assistant, as required.</p><p>RESPONSIBILITIES</p><p>Procurement</p><ul><li>Maintain accurate records of contracts, purchase requisitions, purchase orders, and other procurement documentation in the designated systems and databases</li><li>Maintain and update procurement Standard Operating Procedures (SOPs) to ensure alignment with Amideast's Procurement Policy</li><li>Manage inventory levels and coordinate the timely procurement and replenishment of office supplies</li><li>Coordinate with vendors and suppliers throughout the procurement process</li><li>Conduct market research to identify qualified suppliers and evaluate the quality, availability, and cost of products and services</li><li>Obtain competitive quotations and negotiate favorable pricing, terms, and delivery schedules while maintaining quality standards</li><li>Build and maintain productive relationships with existing suppliers and identify new sourcing opportunities</li><li>Prepare, review, and process procurement documentation in accordance with Amideast's procurement policies, procedures, and approval requirements</li><li>Recommend vendors for award and maintain the preferred vendor database</li><li>Monitor inventory levels and initiate replenishment orders as needed</li><li>Support the Finance Department by coordinating the distribution of vendor checks</li><li>Process courier shipments by entering the required information into the Aramex system</li><li>Coordinate the procurement of goods and services for Amideast events and activities</li><li>Manage user access by adding or removing employees from the Careem business account</li><li>Perform other procurement- and operations-related duties as assigned</li></ul><p>Facility Management (in coordination with the HR and Operations Assistant)</p><ul><li>Maintain and update facility management and maintenance SOPs in accordance with Amideast guidelines</li><li>Ensure the office environment is clean, organized, safe, and professionally maintained</li><li>Coordinate catering and related logistical services for meetings, events, and training activities</li><li>Serve as one of the designated focal points for maintenance requests and coordinate with relevant parties to ensure their timely and effective resolution</li><li>Monitor building maintenance and repair activities to ensure work is completed efficiently and to the required standard</li><li>Communicate regularly with office staff regarding maintenance schedules, operational updates, and facility-related matters</li><li>Monitor and oversee the performance of cleaning and security personnel, including attendance and service delivery, and coordinate with relevant parties as needed</li><li>Prepare and manage daily cleaning schedules and assignments</li><li>Conduct routine facility inspections to identify maintenance, safety, and housekeeping issues and coordinate corrective actions</li><li>Ensure cleaning and security teams are informed of priorities and operational requirements</li></ul><p>Human Resources (in coordination with the HR and Operations Assistant)</p><ul><li>Screen resumes and applications received for Amideast vacancy announcements</li><li>Enroll eligible employees in the medical insurance program</li><li>Process employee removals from the medical insurance program upon separation or changes in eligibility</li><li>Provide backup support for HR administrative processes, as assigned</li><li>Perform other HR-related duties as assigned</li></ul><p>WORK ENVIRONMENT The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office.</p><ul><li>Computer (laptop or desktop)</li><li>Printer/Photocopier/Scanner/Fax</li><li>Telephone</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in a relevant field</li><li>Minimum of one year of relevant professional experience in procurement, operations, administration, or a related area</li><li>Proficiency in English at B2 level or above according to the Common European Framework of Reference for Languages (CEFR)</li><li>Fluency in Arabic, including strong verbal and written communication skills</li><li>Ability to work effectively both independently and as part of a team</li><li>Proficiency in Microsoft Office applications and general computer literacy</li><li>Strong organizational skills with the ability to manage multiple priorities and meet deadlines</li><li>Excellent verbal communication and interpersonal skills</li><li>Strong problem-solving and decision-making abilities</li><li>Ability to manage time efficiently and prioritize tasks effectively</li><li>Ability to work under pressure and deliver results within short timelines</li><li>Reliable, approachable, and professional attitude</li><li>Strong service orientation with a willingness to support colleagues and stakeholders</li><li>Self-motivated with a positive and proactive approach to work</li><li>Ability to maintain confidentiality and handle sensitive information with discretion</li></ul>

<p>JOB SUMMARY Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners.</p><p>CORE WORK ACTIVITIES</p><p>Managing Revenue Management Projects and Strategy</p><p>Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities. Monitors the annual pricing process for transient, group and catering rooms, and function space. Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space. Develops and executes the hotel(s) strategic plan(s). Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings. Establishes long-range objectives and specifies the strategies and actions to achieve them. Works closely with Sales and Marketing for business opportunities and aims to increase profitability of the organization. Manages room authorizations, rates and restrictions. Utilizes brand s revenue management systems and tools to ensure that revenue and profit are maximized. Prepares budgets for transient, group and catering. Updates market knowledge and aligns strategies and approaches accordingly. Serves as a demand expert for team members, GMs, and regional stakeholders Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Promotes and protects brand integrity and positioning. Participates in quarterly regional reviews. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Verifies property diagnostic processes (PDP) are used to maximize revenue and profits. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Thinks creatively and practically to develop, execute and implement new business plans. Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues. Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed.</p><p>Analyzing and Reporting Revenue Management Data</p><p>Actively participates in the weekly and long range forecasts. Compiles information, analyzes and monitors actual sales against projected sales. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Analyzes information and evaluates results to choose the best solution and solve problems. Uses computers and computer systems (including hardware and software) to, set up functions, enter data, or process information. Generates and provides accurate and timely results in the form of reports, presentations, etc. Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes. Prepares revenue and profit opportunity analysis. Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders. Compiles information, analyzes and monitors actual sales against projected sales. Assists with account diagnostics process and validates conclusions. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning</p><p>Building Successful Relationships</p><p>Develops and manages internal and external key stakeholder relationships. Provides targeted and timely communication of results, achievements and challenges to all stakeholders. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Develops strong partnerships and relationship with regional team members to successfully achieve regional goals and priorities.</p><p>Managing and Conducting Human Resources Activities</p><p>Interviews and hires employees with the appropriate skills to meet the business needs of the operation. Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Conducts employee performance appraisals according to Standard Operating Procedures. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team. Solicits feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous bases. Verifies regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience A degree in a relevant business discipline preferred or demonstration of equivalent work experience.</p>

<p>JOB SUMMARY This position overlooks The St. Regis Amman Hotel, W Amman Hotel, Al Manara Luxury Collection and Westin Saraya Aqaba Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners. CORE WORK ACTIVITIES Managing Revenue Management Projects and Strategy Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities. Monitors the annual pricing process for transient, group and catering rooms, and function space. Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space. Develops and executes the hotel(s) strategic plan(s). Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings. Establishes long-range objectives and specifies the strategies and actions to achieve them. Works closely with Sales and Marketing for business opportunities and aims to increase profitability of the organization. Manages room authorizations, rates and restrictions. Utilizes brand s revenue management systems and tools to ensure that revenue and profit are maximized. Prepares budgets for transient, group and catering. Updates market knowledge and aligns strategies and approaches accordingly. Serves as a demand expert for team members, GMs, and regional stakeholders Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Promotes and protects brand integrity and positioning. Participates in quarterly regional reviews. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Verifies property diagnostic processes (PDP) are used to maximize revenue and profits. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Thinks creatively and practically to develop, execute and implement new business plans. Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues. Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed. Analyzing and Reporting Revenue Management Data Actively participates in the weekly and long range forecasts. Compiles information, analyzes and monitors actual sales against projected sales. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Analyzes information and evaluates results to choose the best solution and solve problems. Uses computers and computer systems (including hardware and software) to, set up functions, enter data, or process information. Generates and provides accurate and timely results in the form of reports, presentations, etc. Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes. Prepares revenue and profit opportunity analysis. Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders. Compiles information, analyzes and monitors actual sales against projected sales. Assists with account diagnostics process and validates conclusions. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning Building Successful Relationships Develops and manages internal and external key stakeholder relationships. Provides targeted and timely communication of results, achievements and challenges to all stakeholders. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Develops strong partnerships and relationship with regional team members to successfully achieve regional goals and priorities. Managing and Conducting Human Resources Activities Interviews and hires employees with the appropriate skills to meet the business needs of the operation. Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Conducts employee performance appraisals according to Standard Operating Procedures. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team. Solicits feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous bases. Verifies regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</p><p><strong>Desired Candidate Profile</strong></p><p>A degree in a relevant business discipline preferred or demonstration of equivalent work experience.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. As a Vulnerability Analyst working on the Department of Defense (DoD) network, your duties would encompass a wide range of responsibilities aimed at ensuring the security and integrity of sensitive information and systems. Vulnerability Analysts conduct comprehensive assessments of computing systems, networks, and applications to identify and mitigate potential security risks. While leveraging cybersecurity methodologies, analysts analyze vulnerabilities, assess their impact, and collaborate with cross-functional teams to implement effective remediation plans of action with milestones. Seeks to protect and defend information and information systems by ensuring data confidentiality and integrity with non-repudiation, authentication, and availability of data and technology through assessments of control frameworks. Vulnerability Analysts strategically plan, coordinate, scan, analyze, and report compliance of the Department of Defense Information Network (DoDIN) to its Cybersecurity Services customers on the SWA regional and theater level. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Responsibilities</p><ul><li>Conduct regular security assessments and audits of information systems with the DoD SWA network.</li><li>Develop and implement action plans to manage common vulnerabilities and exposures.</li><li>Design report templates for daily use and distribution to customers and subordinate personnel to maintain at minimum a 95% overall vulnerability compliancy rating.</li><li>Monitor Information Assurance Security Alerts &amp; Bulletins to detect and ensure rapid initial response to any cybersecurity related incident or event that could cause harm to the SWA AOR of the DoDIN.</li><li>Maintain cross-communication with other cybersecurity division (e.g. IDS/IPS &amp; ArcSight) to discover attempts to exploit known and zero-day vulnerabilities.</li><li>Recommend improvements to the overall cybersecurity posture.</li><li>Possess the ability to communicate effectively with management and upper echelon military personnel to ensure information is disseminated timely and efficiently.</li><li>Maintain working knowledge of vulnerability management systems (Tenable &amp; Nessus)</li><li>Provides technical and operational support to functional end users of vulnerability tools (e.g. Assured Compliance Assessment Solution) ACAS and TYCHON.</li><li>Prepares vulnerability scanning reports to submit to commanders and higher headquarters.</li><li>Interfaces with the IAVM Manager and ISSO regarding vulnerability and remediation issues.</li><li>Additional requirements may vary upon location.</li><li>Performs other duties and assignments as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Requires an active Secret Clearance</li><li>Bachelor s Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field.</li><li>This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNP: Certified Network Professional - Security CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024) CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler ISACA: CISA: Certified Information Systems Auditor ISC2: CCSP: Certified Cloud Security Professional ISC2: CISSP (or Associate): Certified Information Systems Security Professional COMPUTING ENVIRONMENT (CE) : Cisco: CCIE: Certified Internetwork Expert ( Any ) Cisco: CCNP: Certified Network Professional ( Any ) DISA: ACAS: Assured Compliance Assessment Solution 5.3 ( or current version ) EC Council: CEH: Certified Ethical Hacker EC Council: ECIH: Certified Incident Handler EC-Council: CHFI: Certified Hacking Forensic Investigator EC-Council: CND: Certified Network Defender GIAC: GCIH: Certified Incident Handler Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: Certified: Azure Associate ( Any ) Microsoft: Certified: Azure Expert ( Any ) Microsoft: MCSA: Cloud Platform Microsoft: MCSA: Windows Server 2016 Microsoft: MCSE: ( Any above 2012 ) Microsoft: MCSE: Cloud Platform and Infrastructure Microsoft: MCSE: Data Management and Analytics Microsoft: MCSE: Productivity Solutions Expert Red Hat: RHCA: Certified Architect Red Hat: RHCE: Certified Engineer Red Hat: RHSA: Certified Systems Administrator</li><li>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience.</li><li>Requires a minimum of seven (7) years of experience in telecommunications sector.</li><li>Experience with a customer service-oriented company.</li><li>You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</li></ul><p></p></section>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p><strong>Team leadership & beauty advisor management</strong><br> Supervise, coach, and motivate a team of Beauty Advisors to achieve individual and store performance goals.<br> Conduct regular performance reviews, provide feedback, and implement development plans.<br> Train new and existing team members on product knowledge, selling techniques, customer service standards, and company policies.<br> Create and manage staff schedules to ensure adequate coverage and operational efficiency.<br> Foster a positive, collaborative, and high-performing team culture.</p> <p><strong>Customer experience</strong><br> Ensure every customer receives exceptional service and personalized beauty consultations.<br> Resolve customer concerns and escalations professionally and promptly.<br> Monitor customer satisfaction levels and implement actions to enhance the overall shopping experience.<br> Lead by example in delivering outstanding customer engagement and service excellence.</p> <p><strong>Sales & KPI management</strong><br> Drive store sales performance and achievement of revenue targets.<br> Monitor and analyze key performance indicators (KPIs), including:</p> <ul> <li>Sales revenue</li> <li>Conversion rate</li> <li>Average transaction value (ATV)</li> <li>Units per transaction (UPT)</li> <li>Customer retention and loyalty program performance</li> <li>Individual team member sales performance</li> </ul> <p>Develop and execute action plans to improve sales results and KPI performance.<br> Identify opportunities for upselling, cross-selling, and promotional activities.</p> <p><strong>Store operations</strong><br> Oversee all day-to-day store operations to ensure smooth and efficient functioning.<br> Ensure compliance with company policies, procedures, and operational standards.<br> Manage inventory levels, stock replenishment, stock counts, and loss prevention initiatives.<br> Maintain visual merchandising standards and ensure store presentation aligns with brand guidelines.<br> Coordinate receiving, transfers, and inventory accuracy activities.</p> <p><strong>Business performance & reporting</strong><br> Prepare and review daily, weekly, and monthly performance reports.<br> Analyze sales trends, customer feedback, and operational metrics to identify opportunities for improvement.<br> Support store management in implementing business strategies and operational initiatives.<br> Monitor expenses and contribute to achieving profitability objectives.</p> <h4>What you’ll need to succeed</h4> <ul> <li>2–5 years of retail supervisory or leadership experience, preferably within beauty, cosmetics, skincare, or luxury retail.</li> <li>Proven experience managing sales teams and driving KPI performance.</li> <li>Strong leadership, coaching, and team development skills.</li> <li>Excellent customer service and communication abilities.</li> <li>Strong organizational and problem-solving skills.</li> <li>Proficiency in POS systems, inventory management, and retail reporting tools.</li> <li>Flexible availability, including evenings, weekends, and holidays as required.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist , and let your heart guide you in this world where life beats faster.</p><p>Job Description Receptionist Are you passionate about delivering exceptional service and creating memorable experiences for guests? Join our team at ibis Hotel Amman as a Front Desk Reception Agent, where you will be at the forefront of our guest experience. Job Duties Include : Reporting to the Front Desk Manager, responsibilities and essential job functions include, but are not limited to, the following:</p><p>Consistently offer professional, friendly and engaging service</p><p>Greet, check-in/check-out and settle guest accounts while ensuring all service standards are followed</p><p>Document all guest requests, complaints or issues immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction</p><p>Assist guests regarding hotel facilities in an informative and helpful way</p><p>Respond to each Guest who approaches the Reception Desk</p><p>Drive rate through up-selling room brands</p><p>Follow departmental and hotel policies, procedures, service and safety standards</p><p>Other duties as assigned</p><p>What s in it for you:</p><p>Employee discounted rates in Accor worldwide</p><p>Learning programs through our Academies</p><p>Opportunity to develop your talent and grow within your property and across the world!</p><p>What you will be doing:</p><p>Greet, check-in, respond to requests and settle accounts while providing exceptional service</p><p>Take initiative to add a personalized experience</p><p>Proudly promote the hotel facilities, looking for opportunities to enhance a guest s stay through up-selling</p><p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><p>Note: Customization may be included for any specific local or legislative requirements, such as work permits</p><p>Our commitment to Diversity &amp; Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.</p><p>From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.</p><p>Our Brands include:</p><p>-Raffles</p><p>-Fairmont</p><p>-Sofitel</p><p>-MGallery</p><p>-Grand Mercure</p><p>-Pullman</p><p>-Swissôtel</p><p>-Novotel</p><p>-Suite Novotel</p><p>-Mercure</p><p>-Thalassa sea &amp; spa</p><p>-Adagio</p><p>-ibis</p><p>-ibis Styles</p><p>-ibis budget</p><p>-HotelF1</p><p><strong>Desired Candidate Profile</strong></p><p>Ability and willingness to work a variety of shift work, including evenings/weekends/early morning/overnights Previous experience in Front Desk or customer service an asset Previous Property Management System (PMS) experience an asset Proficient in the English language (verbal &amp; written), second language an asset Must display strong communication, analytical, organizational and administrative skills to be able to deal with multiple priorities simultaneously Strong interpersonal and problem solving abilities Highly responsible &amp; reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention to guest needs, remaining calm and courteous at all times</p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion. As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world.</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart. Join us and become a Heartist®.</p> <h4>Job description</h4> <p><strong>Maintenance agent-technician</strong></p> <p>You perform highly diversified duties to install, troubleshoot, repair and maintain the property’s facilities and equipment to ensure a safe and functional environment for the guests.</p> <h4>Key responsibilities:</h4> <ul> <li>Ensure smooth functioning and maintenance of all hotel engineering systems and equipment.</li> <li>Carry out preventive and breakdown maintenance for electrical, plumbing, HVAC, kitchen, and mechanical equipment as assigned.</li> <li>Monitor and maintain hotel utilities including DG sets, pumps, air-conditioning systems, lighting, and water supply systems.</li> <li>Respond promptly to maintenance requests and guest complaints related to engineering services.</li> <li>Ensure all work is completed in accordance with hotel standards and safety procedures.</li> <li>Maintain proper records of maintenance activities, equipment logs, and daily checklists.</li> <li>Coordinate with external vendors and contractors whenever required.</li> <li>Ensure energy conservation practices are followed within the department.</li> <li>Maintain cleanliness and organization of the engineering workshop and work areas.</li> <li>Assist in installation and repair works across the hotel premises.</li> <li>Support departmental objectives to achieve operational efficiency and guest satisfaction.</li> </ul> <h4>General responsibilities:</h4> <ul> <li>Be fully conversant with hotel fire and life safety/emergency procedures.</li> <li>Comply with hotel and department policies and procedures at all times.</li> <li>Attend all briefings, meetings, and trainings as assigned by management.</li> <li>Report for duty on time wearing clean and complete uniform at all times.</li> <li>Maintain a high standard of personal appearance and hygiene at all times.</li> <li>Perform any other reasonable duties assigned by the management of the hotel.</li> </ul> <h4>What is in it for you:</h4> <ul> <li>Employee benefit offering discounted rates in Accor worldwide.</li> <li>Learning programs through our academies.</li> <li>Opportunity to develop your talent and grow within your property and across the world.</li> <li>Ability to make a difference through our corporate social responsibility activities.</li> </ul> <h4>What you will be doing:</h4> <ul> <li>Inspect and perform preventative maintenance on property’s facilities and equipment.</li> <li>Inspect all areas of the property for safety issues and take immediate corrective action.</li> <li>Assist guests regarding property facilities in an informative and helpful way.</li> </ul> <h4>Qualifications</h4> <p>Your experience and skills include:</p> <ul> <li>Relevant education.</li> <li>Relevant building maintenance experience is an asset.</li> <li>Strong interpersonal and problem-solving abilities.</li> <li>Highly responsible and reliable.</li> </ul> <h4>Additional information</h4> <p><strong>Why work for Accor?</strong></p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Diversity and inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.</p> <p>When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b><br>The Hashemite Kingdom of Jordan is making significant investments to secure its water future. In support of this effort, CDM Smith is providing comprehensive leadership, contract support, and technical oversight for the country’s largest water security initiative. The project is being delivered through a Build-Operate-Transfer (BOT) model and integrates renewable energy and greenhouse gas emissions limits, aligned with the Government of Jordan (GoJ) and donor climate commitments.<br>Under this program, CDM Smith provides technical assistance to the Ministry of Water and Irrigation (MWI), the Water Authority of Jordan (WAJ), and associated committees. This support includes procurement, transaction advisory services, and guidance through financial close for this complex national project.<br>The project is now transitioning into the implementation phase, which includes construction and commissioning. CDM Smith will continue to serve as MWI’s advisor, delivering ongoing legal, financial, technical, and coordination support.<br>Assignment Location: Amman, Jordan<br>Assignment Duration: Minimum 2 years<br>Position Description<br>The Team Leader is responsible for the overall management, technical direction, and delivery of a complex water infrastructure project Jordan. The Team Leader serves as the primary interface with USG/GoJ, MWI, WAJ, and other key national and international stakeholders.<br>The Team Leader is accountable for ensuring that all technical, procurement, advisory, and management services are delivered in accordance with contract requirements, approved work plans, and applicable regulations, while effectively managing the risks, sensitivities, and coordination demands associated with a large‑scale BOT desalination and conveyance program of national strategic importance. <br>Key Responsibilities<br>Program Leadership<br>• Provide overall leadership and strategic management of the project, ensuring timely, high‑quality delivery of services while fostering a high‑performing, collaborative project team.<br>• Act as the principal point of contact with USG/GoJ, MWI, special tendering committees, and other relevant government entities.<br>• Provide direct management, coaching, and mentorship to team members, promoting accountability, professional development, knowledge‑sharing, and a positive team culture throughout project implementation.<br>Project Coordination<br>• Lead overall project coordination in close collaboration with the Client’s designated project manager and senior counterparts.<br>• Coordinate and integrate inputs from international and national experts across engineering, procurement, legal, financial, and transaction advisory disciplines to meet project timelines and quality standards.<br>Planning, Budgeting &amp; Reporting<br>• Oversee preparation and approval of annual work plans, budgets, procurement plans, cash‑flow forecasts, and implementation schedules.<br>• Ensure timely preparation and submission of quarterly, annual, and ad‑hoc reports covering technical progress, financial performance, safeguards, and institutional outcomes in formats agreed with the client.<br>• Consolidate and submit disbursement documentation and supporting financial reports in compliance with contractual and donor requirements.<br>• Procure office space, vehicles, and equipment in coordination with the local office and corporate resources.<br>Financial Oversight &amp; Performance Control<br>• Review and verify invoices, payment requests, and financial claims submitted by consultants and subcontractors.<br>• Provide recommendations for payments based on contractual compliance, technical progress, and performance benchmarks.<br>• Monitor financial performance and risk, and direct corrective actions to ensure cost control, cash‑flow stability, and value for money.<br>Stakeholder Engagement &amp; Program Integration<br>• Promote effective coordination with related national and donor‑funded water, energy, climate, and infrastructure initiatives.<br>• Lead and participate in consultative meetings, technical workshops, and high‑level coordination forums with government counterparts and other stakeholders.<br>• Support the establishment and effective functioning of project steering committees, technical working groups, and implementation committees, as required.<br>• Present in high level management and political events in representation of the USG, GoJ, MWI and CDM Smith. <br>Institutional Strengthening &amp; Systems Development<br>• Assess and strengthen the client’s ability to implement, monitor, and coordinate complex BOT/PPP infrastructure delivery.<br>• Establish and institutionalize project‑specific systems, tools, and management processes tailored to the project requirements.<br>• Develop standardized templates, procedures, and reporting formats to improve consistency, transparency, and compliance.<br>Monitoring, Evaluation &amp; Safeguards<br>• Track project implementation against defined objectives, milestones, and performance indicators.<br>• Ensure integration and monitoring of environmental, social, climate, and governance safeguards, in accordance with USG requirements and national regulations.<br>• Identify delivery challenges and propose direct practical solutions to maintain schedule integrity and technical quality.<br>Technical Oversight, Quality &amp; Capacity Building<br>• Provide senior oversight and coordination of technical services related to desalination, conveyance, renewable energy integration, construction, and BOT transaction support.<br>• Support and guide capacity‑building and training initiatives to strengthen institutional, technical, and management capabilities of the client.<br>• Promote best practices in risk management, quality assurance, and governance throughout project implementation.<br>Compliance, Ethics &amp; Governance<br>• Adhere to applicable USG policies, contractual provisions, ethical standards, transparency requirements, and environmental responsibility commitments.<br>• Execute all tasks and deliverables in accordance with contract requirements.<br>#LI-JM1<br><br><b>Minimum Qualifications</b><br>• Bachelor of Science degree in civil engineering or other relevant engineering discipline, with Master’s degree preferred.<br>• At least 15 years of engineering experience with water supply, treatment and distribution facilities and infrastructure implementation, preferably with seawater desalination.<br>• Demonstrated experience leading teams involved in BOT infrastructure projects of similar size.<br>• At least 10 years of project management experience in the water sector, preferably managing international teams with multidisciplinary expertise.<br>• Demonstrated experience overseeing or supporting construction management for large scale infrastructure works, including interface management between design, procurement, construction, and commissioning phases.<br>• Demonstrated leadership, communications, presentation skills, and stakeholder engagement skills in multicultural and politically sensitive environments.<br>• Demonstrated experience in a senior leadership role on private sector, donor‑funded, or government‑backed infrastructure programs.<br>• Proven experience managing complex, multi‑stakeholder projects involving procurement, contract negotiations, and high‑level government coordination.<br>• Strong familiarity with USG compliance, reporting, and management requirements.<br>• Professional‑level proficiency in English (written and spoken).<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b><br>Project Description<br>The Building Water Infrastructure (BWI) Program in Jordan is a multi‑year initiative funded by the United States Government (USG) designed to strengthen Jordan’s water security through planning, design, construction supervision, and institutional capacity building for priority water and wastewater infrastructure investments. The program supports the Government of Jordan (GOJ) in improving water availability, efficiency, resilience, and sustainability by delivering high‑quality engineering services and reinforcing the technical and managerial capacity of national water sector institutions. Activities typically include infrastructure assessments, feasibility studies, detailed design, tender support, construction supervision, independent quality assurance, and targeted capacity development for key sector entities such as the Ministry of Water and Irrigation, the Water Authority of Jordan, and water utilities. <br>BWI is currently implementing 20 work assignments with separate budgets and schedules for a range of technical and engineering work on 34 projects across all governorates in Jordan, consisting of four strategic national projects,ten wastewater treatment plants (WWTPs), three water treatment plants (WTPs), and six water supply and distribution system projects. <br>Assignment Location: Amman, Jordan<br>Assignment Duration: Minimum 2 years, with option to extend<br>Position Description<br>The Chief of Party (CoP) is the senior-most project representative and has overall responsibility for the technical, managerial, and administrative leadership of the BWI program in Jordan. The CoP serves as the primary point of contact with the USG, the Government of Jordan, and key sector stakeholders, ensuring that program objectives are achieved in accordance with contract requirements, approved work plans, and applicable USG regulations. The CoP provides strategic direction, oversees multidisciplinary technical teams, and ensures the delivery of high‑quality infrastructure and capacity‑building outcomes across the life of the project.<br>The CoP will be based in the project office in Amman leading an established team consisting of 20-25 full-time national staff (e.g., engineers, scientists, drafters, administrative staff) and 1-2 long-term international staff, with frequent short-term inputs of technical staff. <br> <br>Key Responsibilities<br>Project Leadership &amp; Strategic Coordination<br>• Act as the main point of contact for all program stakeholders, including USG, Jordanian ministries, utilities, consultants, contractors, and implementing partners.<br>• Provide regular briefings and presentations to senior Government of Jordan officials, including Ministers.<br>• Lead coordination amongst a diverse team of international and national experts to ensure timely delivery, technical quality, and alignment with approved work plans for all work assignments within the BWI portfolio.<br>• Provide direct management, coaching, and mentorship to team members, promoting accountability, professional development, knowledge‑sharing, and a positive team culture throughout project implementation.<br> Planning, Budgeting &amp; Reporting<br>• Lead preparation and approval of monthly level-of-effort reports and annual work plans, budgets, and financial forecasts.<br>• Lead preparation of new work assignment scopes of work, as necessary<br>• Ensure timely submission of quarterly, annual, and ad hoc reports including technical progress, financial performance, and administrative/compliance reporting in formats agreed with USG.<br>Financial Oversight &amp; Contract Management<br>• Provide senior oversight of project financial management, including review and validation of subcontractor invoices.<br>Stakeholder Engagement &amp; Program Integration<br>• Ensure effective coordination with related water, wastewater, and infrastructure programs funded by USG or other donors in Jordan.<br>• Lead high-level consultations, coordination meetings, and technical workshops with government counterparts and sector stakeholders.<br>• Support the establishment and functioning of project steering committees, technical working groups, or implementation committees, as required. <br>Institutional Strengthening &amp; Systems Development<br>• Establish and institutionalize project-specific systems, tools, and procedures to enhance implementation effectiveness and compliance.<br>• Develop standardized templates and reporting formats to support consistency, transparency, and sustainability across project components.<br>Monitoring, Evaluation &amp; Safeguards Oversight<br>• Monitor project implementation against defined objectives, output targets, and performance indicators.<br>• Ensure compliance with environmental, social, and climate-related safeguards, including USG requirements and Jordanian regulations.<br>• Proactively identify implementation challenges and direct corrective actions to maintain delivery timelines and quality standards. <br>Technical Oversight, Capacity Building &amp; Quality Assurance<br>• Provide senior coordination and oversight of engineering, construction supervision, and quality assurance activities.<br>• Guide capacity-building and training initiatives to strengthen Jordanian institutions’ technical, managerial, and operational capabilities.<br>• Ensure that technical outputs meet international best practices, long-term sustainability goals, and CDM Smith quality requirements. <br>Compliance, Ethics &amp; Governance<br>• Ensure full adherence to USG and CDM Smith policies, ethics standards, financial integrity, transparency, and environmental responsibility requirements.<br>• Execute all responsibilities in accordance with contract requirements and approved work plans.<br>#LI-JM1<br><br><b>Minimum Qualifications</b><br>• Bachelor’s degree (Master’s or higher is preferred) in an engineering discipline.<br>• At least 15 years of progressively responsible experience in the planning, design, and implementation of large‑scale water and/or wastewater infrastructure programs, out of which a minimum of 10 years is at the level of project manager for projects which include multiple tasks and that are similar in terms of complexity, scope, and budget.<br>• Demonstrated experience serving in a senior leadership role (e.g., Chief of Party, Project Director, or equivalent) on donor‑funded infrastructure projects.<br>• Proven experience managing complex, multi‑stakeholder programs, including coordination with government counterparts and international donors.<br>• Proven record of successful management and leadership skills with communication, presentation, and coordination capabilities to convey activity progress to technical and nontechnical stakeholders.<br>• Strong understanding of USG‑funded project environments, including technical oversight, reporting, and compliance requirements.<br>• Excellent leadership, communication, and interpersonal skills, with the ability to work effectively in multicultural settings<br>• Professional-level proficiency in English (written and spoken)<br> </div>

<p><h4>Job purpose</h4> <p>To supervise payroll processing, auditing, and all accounting entries related to employee expenses and expenditures for the bank and its subsidiary and affiliated companies, ensuring accurate calculations and proper accounting treatment in accordance with approved accounting procedures and systems. The role is responsible for monitoring employee financial services, resolving operational issues, ensuring compliance with regulatory requirements, and safeguarding the rights of both the bank and its employees.</p> <h4>Key responsibilities</h4> <li>Supervise and guide team members to ensure payroll and employee expense operations are executed accurately, efficiently, and in compliance with approved policies and procedures.</li> <li>Set objectives for the unit, monitor performance, conduct evaluations, and manage workforce planning, including leave scheduling, to ensure business continuity.</li> <li>Review and recommend enhancements to payroll, benefits, and employee expense policies and procedures to improve operational effectiveness.</li> <li>Calculate, review, and validate payroll for employees of the bank and its subsidiary and affiliated companies, including salary adjustments, deductions, annual increments, overtime payments, and other payroll-related transactions.</li> <li>Review and approve employee incentives, allowances, and bonus payments, ensuring eligibility, supporting documentation, and compliance with approved policies and timelines.</li> <li>Oversee the preparation and distribution of payroll reports, social security reports, and other related management reports.</li> <li>Review and sign salary certificates and ensure timely remittance of income tax deductions in accordance with regulatory and internal requirements.</li> <li>Verify the accuracy of accounting entries and financial transactions related to payroll and employee expenses before system posting and execution.</li> <li>Manage responses to employee inquiries regarding payroll, benefits, reimbursements, and related financial matters.</li> <li>Review and evaluate employee lending and credit facility programs, ensuring compliance with eligibility criteria and providing recommendations for approval.</li> <li>Monitor payroll deductions, including loans, salary advances, credit card installments, and other employee obligations, ensuring accurate and timely processing.</li> <li>Administer employee social security matters, including contributions, work injury cases, and required reporting, ensuring compliance with applicable regulations.</li> <li>Review and validate employee expense reimbursements and entitlements, including travel expenses, per diems, transportation allowances, meal allowances, medical expenses, advances, loans, and other employee-related payments.</li> <li>Review and approve employee resignation settlements, ensuring all financial obligations, deductions, and compensation calculations are accurately processed.</li> <li>Analyze operational and control reports, identify discrepancies, and implement corrective actions to strengthen internal controls and operational efficiency.</li> <li>Ensure daily operations are conducted in accordance with approved policies, procedures, and delegated authority limits.</li> <li>Participate as a primary or alternate member in business continuity plans (BCP) and emergency response teams, carrying out assigned responsibilities to support operational resilience and recovery.</li> <h4>Requirements</h4> <p><strong>Education</strong></p> <li>Bachelor’s degree in business administration, banking, finance, accounting, or a related field.</li> <li>Minimum of 8 years of professional experience in payroll administration, compensation and benefits, or accounting.</li> <li>Strong knowledge of payroll administration, accounting principles, and financial controls.</li> <li>Comprehensive understanding of human resources policies, systems, and procedures.</li> <li>Knowledge of labor laws, social security regulations, income tax requirements, and related compliance standards.</li> <li>Proficiency in payroll systems, ERP platforms, and Microsoft Office applications.</li> <li>Strong analytical, organizational, and problem-solving skills.</li> <li>Excellent attention to detail and accuracy.</li> <li>Effective leadership, supervisory, and team management capabilities.</li> <li>Strong verbal and written communication skills.</li> <li>Ability to collaborate effectively with internal and external stakeholders.</li> <li>Commitment to confidentiality, compliance, and professional integrity.</li></p><p></p>

<p><h4>Job purpose</h4> <p>To supervise payroll processing, auditing, and all accounting entries related to employee expenses and expenditures for the bank and its subsidiary and affiliated companies, ensuring accurate calculations and proper accounting treatment in accordance with approved accounting procedures and systems. The role is responsible for monitoring employee financial services, resolving operational issues, ensuring compliance with regulatory requirements, and safeguarding the rights of both the bank and its employees.</p> <h4>Key responsibilities</h4> <li>Supervise and guide team members to ensure payroll and employee expense operations are executed accurately, efficiently, and in compliance with approved policies and procedures.</li> <li>Set objectives for the unit, monitor performance, conduct evaluations, and manage workforce planning, including leave scheduling, to ensure business continuity.</li> <li>Review and recommend enhancements to payroll, benefits, and employee expense policies and procedures to improve operational effectiveness.</li> <li>Calculate, review, and validate payroll for employees of the bank and its subsidiary and affiliated companies, including salary adjustments, deductions, annual increments, overtime payments, and other payroll-related transactions.</li> <li>Review and approve employee incentives, allowances, and bonus payments, ensuring eligibility, supporting documentation, and compliance with approved policies and timelines.</li> <li>Oversee the preparation and distribution of payroll reports, social security reports, and other related management reports.</li> <li>Review and sign salary certificates and ensure timely remittance of income tax deductions in accordance with regulatory and internal requirements.</li> <li>Verify the accuracy of accounting entries and financial transactions related to payroll and employee expenses before system posting and execution.</li> <li>Manage responses to employee inquiries regarding payroll, benefits, reimbursements, and related financial matters.</li> <li>Review and evaluate employee lending and credit facility programs, ensuring compliance with eligibility criteria and providing recommendations for approval.</li> <li>Monitor payroll deductions, including loans, salary advances, credit card installments, and other employee obligations, ensuring accurate and timely processing.</li> <li>Administer employee social security matters, including contributions, work injury cases, and required reporting, ensuring compliance with applicable regulations.</li> <li>Review and validate employee expense reimbursements and entitlements, including travel expenses, per diems, transportation allowances, meal allowances, medical expenses, advances, loans, and other employee-related payments.</li> <li>Review and approve employee resignation settlements, ensuring all financial obligations, deductions, and compensation calculations are accurately processed.</li> <li>Analyze operational and control reports, identify discrepancies, and implement corrective actions to strengthen internal controls and operational efficiency.</li> <li>Ensure daily operations are conducted in accordance with approved policies, procedures, and delegated authority limits.</li> <li>Participate as a primary or alternate member in business continuity plans (BCP) and emergency response teams, carrying out assigned responsibilities to support operational resilience and recovery.</li> <h4>Requirements</h4> <p><strong>Education</strong></p> <li>Bachelor’s degree in business administration, banking, finance, accounting, or a related field.</li> <li>Minimum of 8 years of professional experience in payroll administration, compensation and benefits, or accounting.</li> <li>Strong knowledge of payroll administration, accounting principles, and financial controls.</li> <li>Comprehensive understanding of human resources policies, systems, and procedures.</li> <li>Knowledge of labor laws, social security regulations, income tax requirements, and related compliance standards.</li> <li>Proficiency in payroll systems, ERP platforms, and Microsoft Office applications.</li> <li>Strong analytical, organizational, and problem-solving skills.</li> <li>Excellent attention to detail and accuracy.</li> <li>Effective leadership, supervisory, and team management capabilities.</li> <li>Strong verbal and written communication skills.</li> <li>Ability to collaborate effectively with internal and external stakeholders.</li> <li>Commitment to confidentiality, compliance, and professional integrity.</li></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p><strong>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Office/Unit/Project Description</strong></p><br> <p>UNDP Jordan's 2018-2022 country programme seeks to support national efforts in reaching a solution pathway that achieves the goal of a more inclusive and resilient nation which can effectively address the development challenges it is faced with, through its five programme pillars. Among these pillars is the Environment, Climate Change and DRR Portfolio that assist the country to integrate environmental concerns into national and sectoral plans and strategies; secure resources; and implement programmes that advance inclusive, sustainable development, and strengthen livelihoods.&nbsp;</p><br> <p>The coastline of the Gulf of Aqaba in Jordan, spanning a mere 27 kilometers at its northeastern tip, holds a distinctive role as Jordan's limited maritime access. Its pristine waters boast a stunning coral reef teeming with diverse marine life. Recognizing the importance of preserving this unique biodiversity, the Aqaba Special Economic Zone Authority (ASEZA) reclassified the Aqaba Marine Park (AMP) to the Aqaba Marine Reserve (AMR) in 2020. This designation, integrated into the Jordan National Protected Areas (JNPA) network, underscores its significance for biodiversity conservation and community engagement. Jordan's nomination of the AMR for inclusion on UNESCO's tentative list in 2023 further acknowledges its potential as a natural heritage site of Outstanding Universal Value.</p><br> <p><strong>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Scope of Work&nbsp;</strong></p><br> <p>Under the overall guidance and supervision of the Aqaba Projects Coordination Manager, the Operations Associate will provide support to the Aqaba Projects, is expected to perform the following responsibilities and duties:</p><br> <ul> <li><strong>Ensures implementation ofoperational and financial strategies, and adapts processes and procedures of the Aqaba Projects</strong> focusing on the achievement of the following:&nbsp; <ul> <li>Ensure full compliance of procurement, finance, HR and administration activities with UN/UNDP rules, regulations, policies and procedures, and implementation of effective internal control.&nbsp;</li> <li>Provide effective financial management and administrative assistance to support implementation of the Aqaba Programme.</li> <li>Support the recruitment of PSA holders and UNVs for the Aqaba Projects.</li> </ul></li> <li><strong>Provides effective financial management support</strong>, focusing on the achievement of the following: <ul> <li>Support budget planning for the Aqaba Projects, implement the control mechanism through monitoring the budget lines and budget funds balance, and preparation of modifications as required. &nbsp; &nbsp;</li> <li>Regularly reviewing Quantum financial expenditure reports and advising the relevant project leads.</li> <li>Assistance in proper control of supporting documents for payments and financial reports.</li> </ul></li> <li><strong>Administers procurement and administrative&nbsp;</strong>focusing on achieving the following: <ul> <li>Ensure effective procurement of goods and services, recruitment, and contract management process related to the Aqaba Projects’, including but not limited to, liaising with team members and follow up on contracts for consultants, interns, and vendors in collaboration with supervisors and help ensure timely payment, support in preparing long lists of consultants for selection by supervisor and compile supporting documents.&nbsp;</li> <li>Prepare procurement plans for the office and monitoring of implementation.&nbsp;</li> <li>Prepare&nbsp;submissions to the Contract, Asset and Procurement Committee (CAP) and Advisory Committee on Procurement (ACP).&nbsp;&nbsp;</li> <li>Implement internal control system which ensures that Purchase orders are duly prepared and dispatched. Timely corrective actions on POs with budget check errors and other problems.&nbsp;</li> </ul></li> <li><strong>Provides logistical administrative support services&nbsp;</strong>to focusing on achievement of the following:&nbsp;</li> <li>Process travel for missions, workshops and duty travel of staff, including purchase of tickets, DSA calculation, travel requisition preparation; visa and hotel arrangements, including LP, as needed.&nbsp;</li> <li>Ensure&nbsp;support with the onboarding of the new personnel , including but not limited to setting up the workstation, obtaining the email address and phone numbers, coordinating with relevant teams the set up on laptops, support in setting up introductory meetings, etc.&nbsp;</li> <li>Act as custodian for management of office stationery supplies and office IT equipment including maintenance of stock list of stationery &amp; IT equipment, distribution of equipment as required by staff and keeping a log of distribution.</li> <li>Implement Inventory and physical verification controls in coordination with the Operations Team.&nbsp;</li> <li>Maintain files and records relevant to office maintenance.&nbsp;</li> <li>Provide support for maintenance of premises.</li> <li>Coordinate and liaise on IT support in Amman’s office.&nbsp;</li> <li>Coordinate meetings and workshops, including logistics of meetings, and assists in arrangement of appointments and meetings as required.&nbsp;</li> <li><strong>Ensures facilitation of knowledge building and knowledge&nbsp;</strong>sharing within the Amman’s CO teams focusing on achievement of the following:&nbsp;</li> <li>Develop and maintain administration operations support-related guidelines, checklists, trackers, and other documentation using shared drives.&nbsp;&nbsp;</li> <li>Maintain project files and an effective documents management system.&nbsp;</li> <li>Support the implementation and knowledge sharing for projects implemented as part of People for 2030.&nbsp;&nbsp;</li> </ul> <p><strong>3.&nbsp;&nbsp;&nbsp;&nbsp; Institutional Arrangement</strong></p><br> <p>In this context, the Operations Associate will work under the UNDP&nbsp;<strong>Aqaba Projects</strong>. S/he works under the guidance and supervision of the Aqaba Projects Coordination Manager and in close collaboration with the operation unit and the Programme Analysts in Jordan CO.</p><br> <p><strong>4. Competencies</strong></p><br> <i><strong>Core</strong></i> <br> <strong>Achieve Results:</strong> LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline <br> <strong>Think Innovatively:</strong> LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements&nbsp; <br> <strong>Learn Continuously:</strong> LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback <br> <strong>Adapt with Agility:</strong> LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible&nbsp; <br> <strong>Act with Determination:&nbsp;</strong> LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident <br> <strong>Engage and Partner:</strong> LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships <br> <strong>Enable Diversity and Inclusion:</strong> LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination&nbsp; <br> <i><strong>Cross-Functional &amp; Technical competencies&nbsp;</strong></i> <br> <br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Business Direction &amp; Strategy</strong></i> <i><strong>Business Acumen</strong></i> Ability to understand and deal with a business situation in a manner that is likely to lead to a good outcome Ability to make good judgments and quick decisions within such frameworks Knowledge and understanding of the operational frameworks in the organization. <br> <i><strong>Business Development</strong></i> <i><strong>Collective Intelligence Design</strong></i> Ability to bring together diverse groups of people, data, information, ideas, and technology to solve problems and design solutions or services. Knowledge and understanding of Collective Intelligence Design principles, methodology and practices. <br> <i><strong>Business Management</strong></i> <i><strong>Communication</strong></i> Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels. <br> <i><strong>Business Management</strong></i> <i><strong>Customer Satisfaction/Client Management</strong></i> <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs.&nbsp;</li> <li>Provide inputs to the development of customer service strategy.&nbsp;</li> <li>Look for ways to add value beyond clients’ immediate requests.&nbsp;</li> <li>Ability to anticipate client's upcoming needs and concerns.</li> </ul> <br> <i><strong>Business Management</strong></i> <i><strong>Operations Management</strong></i> Ability to effectively plan, organise and oversee different parts of corporate operations, simultaneously and in an integrated way, in order to convert the organisation’s assets into the best results in the most efficient way. Knowledge of relevant concepts and mechanisms.&nbsp; <br> <i><strong>Administration &amp; Operations</strong></i> <i><strong>Documents &amp; records management</strong></i> <p>Overall document (hard or electronic) management; registry and retention policy including storing and archiving.</p><br> <br> <i><strong>Administration &amp; Operations</strong></i> <i><strong>Travel contract management</strong></i> <p>Knowledge of policy and procedures related to contract management, incl. oversight of the Long-Term Agreement (LTA) with the Travel Management Services (TMS) provider; UN airline agreement management covering all major rail providers; ability to negotiate airline discounts.</p><br> <br> <p><strong>5.&nbsp;&nbsp;&nbsp; Minimum Qualifications of the Successful NPSA</strong></p><br> <strong>Min. Education requirements</strong> <p>Secondary education is required, Or&nbsp;</p><br> <p>A university Degree (Bachelor’s degree) in Business or Public Administration, or related field will be given due consideration, but is not a requirement.&nbsp;</p><br> <p>CIPS&nbsp;level 3&nbsp;is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage.&nbsp;</p><br> <br> <strong>Min. years of relevant work experience&nbsp;</strong> A minimum of seven (7) years (with Secondary Education) or four (4) years (with Bachelor’s degree) of relevant work experience in the area of Operations or related field is required at the national or international level related field is required. <br> <strong>Required&nbsp; skills&nbsp;</strong> <ul> <li>Experience in&nbsp;the usage of computers and office software packages (MS Word, Excel, etc),</li> <li>Working experience in financial management of development projects.</li> </ul> <br> <strong>Desired skills in addition to the competencies covered in the Competencies section</strong> <ul> <li>Knowledge in the&nbsp;administrative and financial systems of Aqaba Special Economic Zone Authority (ASEZA).</li> <li>Knowledge of UN administrative and operational systems and procedures.</li> <li>Experience in project operations and procurement.</li> <li>Experience in office archiving.</li> <li>Experience in events planning and logistics.</li> </ul> <br> <strong>Required Language(s)&nbsp;</strong> Fluency in written and spoken Arabic and English is required. <br> <p><strong>6.&nbsp; &nbsp; &nbsp; &nbsp;The following documents shall be required from the applicants:</strong></p><br> <ol> <li><strong>Personal CV or P11</strong>, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.</li> <li>A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.</li> <li>Managers may ask (ad hoc) for any other materials relevant to pre-assessing the relevance of their experience, such as &nbsp;reports, presentations, publications, campaigns or other materials.</li> </ol> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>

<p><strong>SCOPE OF WORK</strong></p> <p><strong>JORDAN Himaya Activity</strong></p> <table align="center" border="1" cellpadding="0" cellspacing="0" width="497"> <tbody> <tr> <td > <p><strong>Proposed Personnel</strong></p> </td> <td > <p>TBD</p> </td> </tr> <tr> <td > <p><strong>Position</strong></p> </td> <td > <p>Wayfinding and Signage System Consultant</p> </td> </tr> <tr> <td > <p><strong>Period of Performance (PoP)</strong></p> </td> <td > <p>TBD</p> </td> </tr> <tr> <td > <p><strong>Maximum Level of Effort</strong></p> </td> <td > <p>TBD</p> </td> </tr> <tr> <td > <p><strong>Base of Operations</strong></p> </td> <td > <p>Amman, Jordan</p> </td> </tr> <tr> <td > <p><strong>position reports to</strong></p> </td> <td > <p>Deputy Chief of Party +Law Enforcement and Protection Specialist</p> </td> </tr> </tbody> </table> <p><strong>Project Background:</strong></p> <p>The Jordan Himaya Activity aims to enhance the availability and quality of essential services and protection for survivors of domestic and sexual violence in Jordan. The project works to improve survivor-centered institutional capacity and strengthen the legislative and policy frameworks that protect survivors and support effective responses to violence. Himaya applies a survivor-centered systems-strengthening approach to improve response services, and the implementation of survivor-centered legislation and policies.</p> <p>As part of this effort, the Comprehensive Service Center (CSC) in East Amman is being established by the Family Protection and Juvenile Department (FPJD) as Jordan’s first fully co-located One-Stop Shop (OSS) for domestic and sexual violence response services. It will bring together relevant government and civil society service providers under one roof to support coordinated, confidential, trauma-informed, and survivor-centered access to protection, legal, health, psychosocial, social assistance, and referral services.</p> <p>To support safe, accessible, and confidential navigation throughout the CSC, Himaya seeks a consultant to develop an internal and external wayfinding and signage system that promotes accessibility, privacy, reduces confusion and unnecessary waiting, and supports an empowering survivor-centered environment.</p> <p>The CSC comprises of Three floors, with an approximate gross floor area of 3,754.14 m². The facility is designed to accommodate multiple government and partner service providers withing a single integrated survivor-centered environment. The functional distribution of the building is as follows:</p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>Floor</strong></p> </td> <td > <p><strong>Size (m²)</strong></p> <p>&nbsp;</p> </td> <td > <p><strong>Primary Function</strong></p> </td> </tr> <tr> <td > <p>Basement</p> </td> <td > <p>1,316.81</p> </td> <td > <p>Juvenile Services</p> </td> </tr> <tr> <td > <p>Ground Floor (#sq.m)</p> </td> <td > <p>1,198.13</p> </td> <td > <p>Survivor Services</p> </td> </tr> <tr> <td > <p>First Floor (#sq.m)</p> </td> <td > <p>1,239.20</p> </td> <td > <p>Mix Services</p> </td> </tr> </tbody> </table> <p>The proposed wayfinding and signage system shall consider the multi-level layout, functional zoning, user journey, and the different privacy and accessibility requirements associated with each service area.</p> <p><strong>Role’s Purpose:</strong></p> <p>The consultant will design a comprehensive internal and external wayfinding and signage system for the CSC. The system should enable survivors and visitors to navigate the center safely, clearly, and with dignity, while supporting accessibility, confidentiality, trauma-informed service delivery, operational flow, and coordination across co-located service providers.</p> <p><strong>Key Duties and Responsibilities:</strong></p> <p>The consultant is expected to carry out the following:&nbsp; &nbsp;</p> <ul> <li><strong>Coordination and document review phase:</strong></li> </ul> <ol> <li value="NaN">Hold an inception meeting with Himaya and FPJD to confirm the scope of work, methodology, workplan, deliverables, approval process, site access arrangements, and key stakeholders.</li> <li value="NaN">Review relevant CSC documentation, including floor plans, room functions, service flows, security and confidentiality considerations, accessibility requirements, branding guidance, and other operational documents provided by Himaya.</li> <li value="NaN">Conduct site visits to assess external and internal navigation needs, including the building approach, nearby access points, drop-off or arrival areas, building entrance, reception and intake areas, corridors, stairs, elevators, waiting areas, service rooms, child-friendly spaces, staff-only areas, emergency exits, and restricted or sensitive locations.</li> <li value="NaN">Identify navigation barriers, privacy risks, accessibility gaps, safety considerations, unclear decision points, and priority locations where signs or other wayfinding cues are required.</li> </ol> <ul> <li><strong>Design Phase:</strong></li> </ul> <ol> <li value="NaN">Map key visitor journeys for different user groups, including survivors, children, persons with disabilities, accompanying persons, visitors, service providers, and staff.</li> <li value="NaN">Develop a comprehensive wayfinding strategy covering external and internal signage, visitor flow, directional logic, naming conventions, bilingual Arabic-English content, visual cues, and accessibility considerations.</li> <li value="NaN">Develop signage concepts and layouts, including sign hierarchy, sign types, location plans, content, and visual design standards.</li> <li value="NaN">Ensure the system promotes accessibility, a user-friendly experience through clear communication, logical placement, and inclusive design principles.</li> <li value="NaN">Prepare technical specifications for the signage system in, including sign locations, dimensions, materials, finishes, and mounting and installation requirements.</li> <li value="NaN">Coordinate with Himaya, FPJD, relevant building or engineering counterparts, service providers, and suppliers as needed to ensure that the proposed wayfinding system is practical, survivor-centered, and aligned with CSC operational requirements.</li> </ol> <ul> <li><strong>Wayfinding plan validation phase:</strong></li> </ul> <ol> <li value="NaN">Prepare a draft signage location plan and technical design package for review by Himaya and FPJD, including marked-up floor plans or layouts, sign schedules, sign content, design concepts, technical specifications, and installation requirements.</li> <li value="NaN">Prepare a sufficiently detailed Bill of Quantities (BoQ) and cost estimate for the proposed wayfinding system, including sign types, quantities, materials, specifications, unit rates where available, total estimated costs, and installation requirements.</li> <li value="NaN">Facilitate validation meetings with Himaya, FPJD, and relevant stakeholders to present findings, review the proposed system, document feedback, and agree on revisions and implementation priorities.</li> <li value="NaN">Deliver a presentation summarizing the assessment findings, visitor journey analysis, the internal and external wayfinding system, design package, implementation priorities, and any risks or decisions requiring Himaya approval.</li> <li value="NaN">Revise and finalize all design deliverables based on Himaya and stakeholder feedback; conduct all necessary design review meetings and continue revising the designs until final stakeholder approval is obtained. Submit editable source files, final PDF versions, and supporting documentation requested by Himaya.</li> </ol> <ul> <li><strong>I</strong><strong>nstallation support and final handover phase:</strong></li> </ul> <ol> <li value="NaN">Provide technical support during procurement and production, including responding to clarification questions, reviewing submissions, samples, mock-ups, and material selections.</li> <li value="NaN">Conduct site visits during installation to monitor placement, visibility, quality, accessibility, safety, and consistency with the approved wayfinding package.</li> <li value="NaN">Conduct a final handover review with Himaya and relevant stakeholders and submit a final handover note documenting photos of installed signage, and any remaining operational recommendations.</li> </ol> <p><strong>Deliverables:</strong></p> <ol> <li>Site Assessment and Visitor Journey Report, covering external and internal navigation needs, user journeys, accessibility considerations, confidentiality and safety risks, key decision points, priority signage locations, and recommended wayfinding improvements.</li> <li>Draft Wayfinding Strategy and Signage Design Package, including the proposed internal and external wayfinding approach, signage hierarchy, naming conventions, bilingual Arabic-English content, icons or pictograms, sign types, marked-up floor plans or layouts, sign locations, dimensions, materials, finishes, mounting methods, technical specifications, and installation notes.</li> <li>Detailed Bill of Quantities and Cost Estimate, including sign types, quantities, materials, specifications, unit rates where available, total estimated costs including installation costs</li> <li>Final Wayfinding Package and Presentation, incorporating Himaya and stakeholder feedback, including the final signage location plan, design package, BoQ, implementation priorities, risks, pending decisions, editable source files, final PDF versions, and supporting documentation requested by Himaya.</li> <li>A complete signage schedule identifying sign reference numbers, locations, dimensions, content, materials and quantities.</li> <li>Installation Support and Final Handover Note, including technical comments during supplier/procurement review, observations from installation site visits, assessment of placement, visibility, quality, accessibility, safety, and consistency with the approved package, photos of installed signs, punch-list items, and remaining operational recommendations.</li> </ol> <p><strong>Qualifications</strong></p> <p>The following qualifications are required for the wayfinding consultant:</p> <ol> <li value="NaN">Bachelor's degree in graphic design, visual communication, environmental design, architecture, urban design, or related field. A relevant advanced degree is desirable.</li> <li value="NaN">Minimum of 10 years of relevant professional experience in wayfinding, signage systems, environmental graphic design, institutional facility navigation, or public-facing service facility navigation.</li> <li value="NaN">Demonstrated experience designing internal and external wayfinding or signage systems for governmental, health, justice, protection, social service, education, or other high-traffic public-facing facilities.</li> <li value="NaN">Demonstrated ability to translate service flows, confidentiality needs, security requirements, accessibility needs, and visitor experience considerations into practical wayfinding solutions.</li> <li value="NaN">Strong understanding of accessibility and universal design principles, including readable signage, inclusive navigation, high-contrast visuals, and the needs of people with disabilities.</li> <li value="NaN">Experience preparing signage schedules, technical specifications, bills of quantities, cost estimates, supplier-ready design packages, and installation notes.</li> </ol> <p><strong>Reporting</strong></p> <p>The consultant will report to the Deputy Chief of Party and the Law Enforcement and Protection Specialist.</p> <p><strong>Duration and Timeline:</strong></p> <p>The consultant is expected to complete all assignments and submit all required deliverables within a maximum of 2 months from the start of the consultancy.</p> <p><strong>Application Process:</strong></p> <p>Interested applicants are invited to submit the following documents:</p> <ul> <li>Updated Curriculum Vitae (CV).</li> <li>A cover letter outlining their relevant qualifications, experience, and interest in this consultancy.</li> <li>A portfolio demonstrating at least 3 similar projects completed within the last ten years.</li> <li>Estimated level of effort (number of working days) and daily rate required to complete the assignment.</li> </ul> <p>Applications must be submitted by email to <strong>Himaya_info@dai.com</strong> no later than the close of business<strong> (COB) on July 28, 2026</strong> with the subject line Application – Wayfinding and Signage System Consultant<strong>.</strong> Only shortlisted candidates will be contacted.</p>