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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Senior Microsoft Presales Engineer is responsible for driving customer engagement, solution positioning, and technical presales activities across Microsoft Infrastructure, Security, Modern Workplace, and Cloud solutions.<br> The role acts as a trusted technical advisor to enterprise customers, supporting digital transformation initiatives through consultative solution design, technical workshops, demonstrations, and strategic customer engagements.<br> Working closely with Account Managers, Architects, Product teams, and Microsoft stakeholders, the engineer plays a key role in identifying customer requirements, positioning Microsoft technologies, developing technical proposals, and supporting pipeline growth across the region.<br> The role combines deep Microsoft technical expertise with strong customer-facing, presentation, and solution-selling capabilities.<br> Responsibilities: Customer Engagement &amp; Solution Consulting Engage with customers to understand: Business challenges, Security and infrastructure requirements, Digital transformation objectives, and Existing technology environments Conduct assessments of customer infrastructure, cloud, and security landscapes Support customers in defining technical requirements and contributing to: RFP responses, RFI documentation and Technical solution requirements Act as a trusted advisor throughout the customer engagement lifecycle Solution Positioning &amp; Technical Presales Position Microsoft solutions as best-in-class offerings by articulating: Business value, Competitive advantages, Technical capabilities and Security and operational benefits Demonstrate Microsoft solution advantages over competitive technologies and existing customer environments Support customers throughout technical evaluations and decision-making processes Prepare Technical proposals, Solution presentations, Architecture recommendations and Technical response documentation Microsoft Security, Cloud &amp; Infrastructure Solutions Design and position solutions across: Microsoft 365 E3 &amp; E5, Microsoft Security &amp; Compliance solutions, Microsoft Defender Suite, Microsoft Sentinel (SIEM), Azure Active Directory (SSO, MFA, Identity Security), Microsoft Purview and Data Protection solutions, Intune and Endpoint Management, Azure Infrastructure, Backup, DR, and Migration services, Hybrid and on-premise Microsoft infrastructure solutions Support Azure sizing, migration, and modernization discussions with enterprise customers Maintain strong awareness of Microsoft cloud, infrastructure, and security best practices Workshops, Demonstrations &amp; Technical Presentations Lead Customer workshops, Technical demonstrations, Solution presentations and Executive briefings Deliver tailored presentations addressing customer-specific business and technical challenges Educate customers on Microsoft cloud, infrastructure, and cybersecurity capabilities Support customer enablement and awareness initiatives across Microsoft technologies Pipeline Development &amp; Sales Support Contribute to pipeline generation and opportunity development activities as part of the Presales organization Support opportunity qualification, technical validation, and deal progression across strategic customer engagements Collaborate closely with Sales and Account Management teams to align technical and commercial strategies Maintain visibility on opportunity progression and customer engagement activities Cross-Functional Collaboration Work closely with Account Managers, Technical Architects, Product teams, Delivery teams and Microsoft stakeholders Support successful transition from presales to delivery and implementation phases Collaborate with customer IT and security teams to ensure solution alignment and technical readiness 8+ years of experience in Microsoft solution sales, Technical presales, Cloud and infrastructure consulting, Enterprise ICT environments Strong expertise across Microsoft Cloud, Security, Productivity, Infrastructure solutions Strong understanding of Enterprise security principles, Cloud migration and modernization, Identity and access management, Data protection and compliance solutions Experience supporting enterprise and strategic customer engagements Familiarity with non-Microsoft security technologies such as VMware, Trend Micro EPP/EDR, Forcepoint DLP is highly desirable Bachelor’s degree in Computer Science, Information Technology, Engineering or a related technical field Microsoft cloud and security certifications are an advantage</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Senior Microsoft Presales Engineer is responsible for driving customer engagement, solution positioning, and technical presales activities across Microsoft Infrastructure, Security, Modern Workplace, and Cloud solutions. The role acts as a trusted technical advisor to enterprise customers, supporting digital transformation initiatives through consultative solution design, technical workshops, demonstrations, and strategic customer engagements. Working closely with Account Managers, Architects, Product teams, and Microsoft stakeholders, the engineer plays a key role in identifying customer requirements, positioning Microsoft technologies, developing technical proposals, and supporting pipeline growth across the region. The role combines deep Microsoft technical expertise with strong customer-facing, presentation, and solution-selling capabilities.</p><p>Responsibilities:</p><ul><li>Customer Engagement &amp; Solution Consulting<ul><li>Engage with customers to understand: Business challenges, Security and infrastructure requirements, Digital transformation objectives, and Existing technology environments</li><li>Conduct assessments of customer infrastructure, cloud, and security landscapes</li><li>Support customers in defining technical requirements and contributing to: RFP responses, RFI documentation and Technical solution requirements</li><li>Act as a trusted advisor throughout the customer engagement lifecycle</li></ul></li><li>Solution Positioning &amp; Technical Presales<ul><li>Position Microsoft solutions as best-in-class offerings by articulating: Business value, Competitive advantages, Technical capabilities and Security and operational benefits</li><li>Demonstrate Microsoft solution advantages over competitive technologies and existing customer environments</li><li>Support customers throughout technical evaluations and decision-making processes</li><li>Prepare Technical proposals, Solution presentations, Architecture recommendations and Technical response documentation</li></ul></li><li>Microsoft Security, Cloud &amp; Infrastructure Solutions<ul><li>Design and position solutions across: Microsoft 365 E3 &amp; E5, Microsoft Security &amp; Compliance solutions, Microsoft Defender Suite, Microsoft Sentinel (SIEM), Azure Active Directory (SSO, MFA, Identity Security), Microsoft Purview and Data Protection solutions, Intune and Endpoint Management, Azure Infrastructure, Backup, DR, and Migration services, Hybrid and on-premise Microsoft infrastructure solutions</li><li>Support Azure sizing, migration, and modernization discussions with enterprise customers</li><li>Maintain strong awareness of Microsoft cloud, infrastructure, and security best practices</li></ul></li><li>Workshops, Demonstrations &amp; Technical Presentations<ul><li>Lead Customer workshops, Technical demonstrations, Solution presentations and Executive briefings</li><li>Deliver tailored presentations addressing customer-specific business and technical challenges</li><li>Educate customers on Microsoft cloud, infrastructure, and cybersecurity capabilities</li><li>Support customer enablement and awareness initiatives across Microsoft technologies</li></ul></li><li>Pipeline Development &amp; Sales Support<ul><li>Contribute to pipeline generation and opportunity development activities as part of the Presales organization</li><li>Support opportunity qualification, technical validation, and deal progression across strategic customer engagements</li><li>Collaborate closely with Sales and Account Management teams to align technical and commercial strategies</li><li>Maintain visibility on opportunity progression and customer engagement activities</li></ul></li><li>Cross-Functional Collaboration<ul><li>Work closely with Account Managers, Technical Architects, Product teams, Delivery teams and Microsoft stakeholders</li><li>Support successful transition from presales to delivery and implementation phases</li><li>Collaborate with customer IT and security teams to ensure solution alignment and technical readiness</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>8+ years of experience in Microsoft solution sales, Technical presales, Cloud and infrastructure consulting, Enterprise ICT environments</p><p>Strong expertise across Microsoft Cloud, Security, Productivity, Infrastructure solutions</p><p>Strong understanding of Enterprise security principles, Cloud migration and modernization, Identity and access management, Data protection and compliance solutions</p><p>Experience supporting enterprise and strategic customer engagements</p><p>Familiarity with non-Microsoft security technologies such as VMware, Trend Micro EPP/EDR, Forcepoint DLP is highly desirable</p><p>Bachelor's degree in Computer Science, Information Technology, Engineering or a related technical field</p><p>Microsoft cloud and security certifications are an advantage</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Administer and configure Microsoft SharePoint 2019 and SharePoint Online at an enterprise level. Manage SharePoint Enterprise Search, including index configurations and scheduling. Plan, install, and maintain service packs, hotfixes, updates, and patches in a multi-server SharePoint environment during off-peak hours. Utilize tools such as Event Viewer, ULS logs, Power BI, and Microsoft Graph API for troubleshooting and performance monitoring. Implement Microsoft 365 integration, including Teams, OneDrive, and Power Platform (Power Apps, Power Automate, and Power BI). Develop and maintain high-level technical and engineering documentation. Act as the SharePoint subject matter expert, providing training and end-user support. Demonstrate expertise in modern web development technologies, including SPFx (SharePoint Framework), React, TypeScript, PnP (Patterns and Practices), and the Client-Side Object Model (CSOM). Customize SharePoint Online and SharePoint 2019 sites using modern design templates, JSON formatting, and adaptive cards. Develop, automate, and manage workflows using Power Automate (Flow) and Microsoft Forms. Ensure compliance with Zero Trust Security models, Microsoft Security &amp; Compliance Center policies, and Information Assurance (IA) standards. Apply Security Technical Implementation Guidelines (STIGs) for governance and security. Troubleshoot site-related issues, manage user permissions, and assist with site creation and configuration. Automate SharePoint administration tasks using PowerShell and Microsoft Graph API. Assist database administrators with configuring and monitoring SQL Server databases supporting. Performs other duties and assignments as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Requires an active Secret Clearance</b></p><p>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. Associate Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. This position requires candidates to adhere to DoD 8570.01. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</p><p>BASELINE: Cisco: CCNA: Certified Network Associate - Security Cisco: CCNP: Certified Network Professional - Security CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: Security+ ce CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional</p><p>COMPUTING ENVIRONMENT (CE): Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: Certified: Azure Database Administrator Associate Microsoft: Certified: Azure Security Engineer Associate Microsoft: Certified: Azure Solutions Architect Expert Microsoft: MCA: Certified Architect (Any) Microsoft: MCITP: Database Administrator 2008 Microsoft: MCITP: Database Developer 2008 Microsoft: MCITP: Enterprise Administrator Microsoft: MCITP: SharePoint Administrator 2010 (Technical III for SharePoint Admin only) Microsoft: MCSA: Certified Solutions Associate: SQL Server 2012 Microsoft: MCSA: SQL 2016 Database Admin Microsoft: MCSA: SQL 2016 Database BI Development Microsoft: MCSA: SQL 2016 Database Dev Microsoft: MCSA: Windows Server 2008/2012/2016 Microsoft: MCSD: Microsoft Certified Solutions Developer (Any) Microsoft: MCSE: Core Infrastructure Microsoft: MCSE: Data Management and Analytics Microsoft: MCSE: Productivity Solutions Expert</p><p>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. At least five years of hands-on experience with Windows Server administration and Active Directory management, with a strong understanding of security principles, access controls, and compliance best practices in an enterprise environment. Expert proficiency in web design and development, including HTML5, CSS3, JavaScript, and modern SharePoint Framework (SPFx), React, and TypeScript. Proven ability to develop, deploy, and manage SharePoint web parts, lists, libraries, and workflows while designing, maintaining, and administering SharePoint portals. Strong documentation skills with the ability to create technical documentation, user guides, and training materials, along with the capability to interact with key stakeholders, gather business requirements, and translate them into effective SharePoint solutions. Experience working with Infrastructure, Web Servers (IIS), SharePoint Administration, and Microsoft 365 integration, as well as knowledge of Power Platform (Power Automate, Power Apps, Power BI) for workflow automation and business process optimization. Experience with a customer service-oriented company.</p><p></p></section>

<p><h4>Description</h4> <p>The Specialist Security Engineer – Fortinet Solutions is responsible for designing, implementing, optimizing, and supporting advanced Fortinet-based cybersecurity solutions across enterprise, service provider, and data center environments. The role serves as a technical subject matter expert for Fortinet technologies, providing architecture design, deployment leadership, troubleshooting, migration support, and operational excellence across customer environments.</p> <p>Working within ZainTECH’s Cybersecurity Practice, the Specialist Security Engineer will lead the delivery of secure, scalable, and resilient security solutions covering network security, SD-WAN, SASE, Zero Trust architectures, privileged access management, web application security, and security monitoring platforms. The role collaborates closely with customers, presales teams, project delivery teams, and technology partners to ensure successful implementation and ongoing optimization of Fortinet security solutions.</p> <h4>Responsibilities</h4> <p><strong>Security architecture & solution design</strong></p> <ul> <li>Design and implement enterprise and data center security architectures utilizing Fortinet technologies.</li> <li>Develop secure, scalable, and highly available security solutions aligned with customer business and security requirements.</li> <li>Design and architect High Availability (HA) deployments, advanced SD-WAN solutions, Secure Access Service Edge (SASE) architectures, Zero Trust Network Access (ZTNA) environments, network segmentation and micro-segmentation strategies.</li> <li>Conduct security assessments and provide recommendations aligned with cybersecurity best practices and industry standards.</li> <li>Develop High-Level Designs (HLDs), Low-Level Designs (LLDs), migration and implementation plans, technical architecture documentation.</li> </ul> <p><strong>Fortinet solution deployment & integration</strong></p> <ul> <li>Lead the installation, configuration, migration, and optimization of Fortinet solutions including: <ul> <li>FortiGate</li> <li>FortiManager</li> <li>FortiAnalyzer</li> <li>FortiSwitch</li> <li>FortiAP</li> <li>FortiWeb</li> <li>FortiADC</li> <li>FortiPAM</li> <li>FortiProxy</li> <li>FortiDLP</li> <li>FortiSIEM</li> <li>FortiSASE</li> <li>FortiAppSec</li> </ul> </li> <li>Integrate Fortinet platforms with: <ul> <li>Active Directory</li> <li>LDAP</li> <li>RADIUS</li> <li>TACACS+</li> <li>Identity Providers (IdPs)</li> <li>Multi-Factor Authentication (MFA) platforms</li> <li>SIEM and Syslog solutions</li> <li>AWS and Microsoft Azure environments</li> <li>Third-party security solutions</li> </ul> </li> <li>Ensure successful migration and interoperability between legacy and modern security infrastructures.</li> </ul> <p><strong>Security operations & technical support</strong></p> <ul> <li>Provide advanced L2, L3, and escalation support for enterprise customers.</li> <li>Troubleshoot complex: <ul> <li>Security incidents</li> <li>Firewall issues</li> <li>Routing and connectivity problems</li> <li>VPN-related issues</li> <li>Authentication and access control challenges</li> </ul> </li> <li>Conduct root cause analysis and provide recommendations to prevent recurrence.</li> <li>Monitor solution performance and ensure high service availability.</li> <li>Maintain configuration backups, disaster recovery plans, and operational documentation.</li> <li>Support customers during critical incidents and major service disruptions.</li> </ul> <p><strong>Network security & advanced security technologies</strong></p> <ul> <li>Configure, manage, and optimize: <ul> <li>Security policies</li> <li>Application control</li> <li>Intrusion Prevention Systems (IPS)</li> <li>Web filtering</li> <li>Anti-malware services</li> <li>Data Loss Prevention (DLP)</li> <li>Proxy services</li> <li>Privileged Access Management (PAM)</li> <li>Security event monitoring and correlation</li> </ul> </li> <li>Deploy and support: <ul> <li>Psec VPN</li> <li>SSL VPN</li> <li>Remote Internet Access (RIA)</li> <li>Direct Internet Access (DIA)</li> <li>Site-to-Site VPNs</li> <li>Hub-and-Spoke VPN architectures</li> </ul> </li> <li>Implement Zero Trust and SASE security models to enhance customer security posture.</li> </ul> <p><strong>Project delivery & customer engagement</strong></p> <ul> <li>Lead implementation, migration, upgrade, and optimization projects.</li> <li>Coordinate activities with customers, vendors, project managers, internal delivery teams.</li> <li>Produce technical implementation documentation, acceptance reports, as-built documentation, operational handover documentation.</li> <li>Conduct customer knowledge transfer sessions and technical workshops.</li> <li>Support presales teams during solution presentations, technical discussions, and proof-of-concept activities.</li> </ul> <p><strong>Continuous improvement & technical leadership</strong></p> <ul> <li>Stay current with emerging cybersecurity threats, Fortinet product developments, and industry best practices.</li> <li>Participate in technical enablement and knowledge-sharing initiatives.</li> <li>Support the development of technical standards, implementation methodologies, and operational procedures.</li> <li>Contribute to service improvement initiatives across the Cybersecurity Practice.</li> </ul> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behaviour across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Computer Engineering, Computer Science, Information Security, Information Technology, or a related field, with a minimum of 5 years of experience in cybersecurity and network security engineering.</li> <li>Proven hands-on expertise in designing, implementing, and supporting Fortinet security solutions, including FortiGate, FortiManager, FortiAnalyzer, SD-WAN, SASE, FortiWeb, FortiADC, FortiPAM, FortiProxy, FortiDLP, and FortiSIEM.</li> <li>Strong knowledge of network security architecture and infrastructure design, with expertise in TCP/IP, Routing & Switching, BGP, OSPF, VLANs, NAT, Traffic Shaping, and Policy-Based Routing.</li> <li>Advanced troubleshooting, analytical, and problem-solving skills, with experience supporting complex enterprise, managed services, or service provider environments.</li> <li>Strong customer-facing communication, presentation, consulting, and technical advisory skills, with the ability to engage effectively with stakeholders across all levels.</li> <li>Demonstrated technical leadership, mentoring capabilities, and experience managing project delivery while coordinating with multiple stakeholders.</li> <li>Solid understanding of security operations, incident response processes, and managed security services, including exposure to Zero Trust and cloud security architectures.</li> <li>Experience working with virtualization and cloud platforms such as VMware ESXi, Hyper-V, AWS, and Microsoft Azure, preferably within large-scale enterprise or multi-site environments.</li> <li>Strong documentation, reporting, and operational governance skills, with the ability to perform effectively in high-pressure environments and participate in critical incident response activities when required.</li> <li>Relevant certifications such as FCP, FCSS, NSE 4/5/6/7, CCNA, CCNP Security, FortiSASE, and AWS/Azure Security certifications, along with a commitment to continuous learning and professional development.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The Specialist Security Engineer – Fortinet Solutions is responsible for designing, implementing, optimizing, and supporting advanced Fortinet-based cybersecurity solutions across enterprise, service provider, and data center environments. The role serves as a technical subject matter expert for Fortinet technologies, providing architecture design, deployment leadership, troubleshooting, migration support, and operational excellence across customer environments.</p> <p>Working within ZainTECH’s Cybersecurity Practice, the Specialist Security Engineer will lead the delivery of secure, scalable, and resilient security solutions covering network security, SD-WAN, SASE, Zero Trust architectures, privileged access management, web application security, and security monitoring platforms. The role collaborates closely with customers, presales teams, project delivery teams, and technology partners to ensure successful implementation and ongoing optimization of Fortinet security solutions.</p> <h4>Responsibilities</h4> <p><strong>Security architecture & solution design</strong></p> <ul> <li>Design and implement enterprise and data center security architectures utilizing Fortinet technologies.</li> <li>Develop secure, scalable, and highly available security solutions aligned with customer business and security requirements.</li> <li>Design and architect High Availability (HA) deployments, advanced SD-WAN solutions, Secure Access Service Edge (SASE) architectures, Zero Trust Network Access (ZTNA) environments, network segmentation and micro-segmentation strategies.</li> <li>Conduct security assessments and provide recommendations aligned with cybersecurity best practices and industry standards.</li> <li>Develop High-Level Designs (HLDs), Low-Level Designs (LLDs), migration and implementation plans, technical architecture documentation.</li> </ul> <p><strong>Fortinet solution deployment & integration</strong></p> <ul> <li>Lead the installation, configuration, migration, and optimization of Fortinet solutions including: <ul> <li>FortiGate</li> <li>FortiManager</li> <li>FortiAnalyzer</li> <li>FortiSwitch</li> <li>FortiAP</li> <li>FortiWeb</li> <li>FortiADC</li> <li>FortiPAM</li> <li>FortiProxy</li> <li>FortiDLP</li> <li>FortiSIEM</li> <li>FortiSASE</li> <li>FortiAppSec</li> </ul> </li> <li>Integrate Fortinet platforms with: <ul> <li>Active Directory</li> <li>LDAP</li> <li>RADIUS</li> <li>TACACS+</li> <li>Identity Providers (IdPs)</li> <li>Multi-Factor Authentication (MFA) platforms</li> <li>SIEM and Syslog solutions</li> <li>AWS and Microsoft Azure environments</li> <li>Third-party security solutions</li> </ul> </li> <li>Ensure successful migration and interoperability between legacy and modern security infrastructures.</li> </ul> <p><strong>Security operations & technical support</strong></p> <ul> <li>Provide advanced L2, L3, and escalation support for enterprise customers.</li> <li>Troubleshoot complex: <ul> <li>Security incidents</li> <li>Firewall issues</li> <li>Routing and connectivity problems</li> <li>VPN-related issues</li> <li>Authentication and access control challenges</li> </ul> </li> <li>Conduct root cause analysis and provide recommendations to prevent recurrence.</li> <li>Monitor solution performance and ensure high service availability.</li> <li>Maintain configuration backups, disaster recovery plans, and operational documentation.</li> <li>Support customers during critical incidents and major service disruptions.</li> </ul> <p><strong>Network security & advanced security technologies</strong></p> <ul> <li>Configure, manage, and optimize: <ul> <li>Security policies</li> <li>Application control</li> <li>Intrusion Prevention Systems (IPS)</li> <li>Web filtering</li> <li>Anti-malware services</li> <li>Data Loss Prevention (DLP)</li> <li>Proxy services</li> <li>Privileged Access Management (PAM)</li> <li>Security event monitoring and correlation</li> </ul> </li> <li>Deploy and support: <ul> <li>Psec VPN</li> <li>SSL VPN</li> <li>Remote Internet Access (RIA)</li> <li>Direct Internet Access (DIA)</li> <li>Site-to-Site VPNs</li> <li>Hub-and-Spoke VPN architectures</li> </ul> </li> <li>Implement Zero Trust and SASE security models to enhance customer security posture.</li> </ul> <p><strong>Project delivery & customer engagement</strong></p> <ul> <li>Lead implementation, migration, upgrade, and optimization projects.</li> <li>Coordinate activities with customers, vendors, project managers, internal delivery teams.</li> <li>Produce technical implementation documentation, acceptance reports, as-built documentation, operational handover documentation.</li> <li>Conduct customer knowledge transfer sessions and technical workshops.</li> <li>Support presales teams during solution presentations, technical discussions, and proof-of-concept activities.</li> </ul> <p><strong>Continuous improvement & technical leadership</strong></p> <ul> <li>Stay current with emerging cybersecurity threats, Fortinet product developments, and industry best practices.</li> <li>Participate in technical enablement and knowledge-sharing initiatives.</li> <li>Support the development of technical standards, implementation methodologies, and operational procedures.</li> <li>Contribute to service improvement initiatives across the Cybersecurity Practice.</li> </ul> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behaviour across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Computer Engineering, Computer Science, Information Security, Information Technology, or a related field, with a minimum of 5 years of experience in cybersecurity and network security engineering.</li> <li>Proven hands-on expertise in designing, implementing, and supporting Fortinet security solutions, including FortiGate, FortiManager, FortiAnalyzer, SD-WAN, SASE, FortiWeb, FortiADC, FortiPAM, FortiProxy, FortiDLP, and FortiSIEM.</li> <li>Strong knowledge of network security architecture and infrastructure design, with expertise in TCP/IP, Routing & Switching, BGP, OSPF, VLANs, NAT, Traffic Shaping, and Policy-Based Routing.</li> <li>Advanced troubleshooting, analytical, and problem-solving skills, with experience supporting complex enterprise, managed services, or service provider environments.</li> <li>Strong customer-facing communication, presentation, consulting, and technical advisory skills, with the ability to engage effectively with stakeholders across all levels.</li> <li>Demonstrated technical leadership, mentoring capabilities, and experience managing project delivery while coordinating with multiple stakeholders.</li> <li>Solid understanding of security operations, incident response processes, and managed security services, including exposure to Zero Trust and cloud security architectures.</li> <li>Experience working with virtualization and cloud platforms such as VMware ESXi, Hyper-V, AWS, and Microsoft Azure, preferably within large-scale enterprise or multi-site environments.</li> <li>Strong documentation, reporting, and operational governance skills, with the ability to perform effectively in high-pressure environments and participate in critical incident response activities when required.</li> <li>Relevant certifications such as FCP, FCSS, NSE 4/5/6/7, CCNA, CCNP Security, FortiSASE, and AWS/Azure Security certifications, along with a commitment to continuous learning and professional development.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Specialist Security Engineer – Fortinet Solutions is responsible for designing, implementing, optimizing, and supporting advanced Fortinet-based cybersecurity solutions across enterprise, service provider, and data center environments.<br> The role serves as a technical subject matter expert for Fortinet technologies, providing architecture design, deployment leadership, troubleshooting, migration support, and operational excellence across customer environments.<br> Working within ZainTECH’s Cybersecurity Practice, the Specialist Security Engineer will lead the delivery of secure, scalable, and resilient security solutions covering network security, SD-WAN, SASE, Zero Trust architectures, privileged access management, web application security, and security monitoring platforms.<br> The role collaborates closely with customers, presales teams, project delivery teams, and technology partners to ensure successful implementation and ongoing optimization of Fortinet security solutions.<br> Responsibilities: Security Architecture &amp; Solution Design Design and implement enterprise and data center security architectures utilizing Fortinet technologies.<br> Develop secure, scalable, and highly available security solutions aligned with customer business and security requirements.<br> Design and architect, High Availability (HA) deployments, Advanced SD-WAN solutions, Secure Access Service Edge (SASE) architectures, Zero Trust Network Access (ZTNA) environments, Network segmentation and micro-segmentation strategies Conduct security assessments and provide recommendations aligned with cybersecurity best practices and industry standards.<br> Develop High-Level Designs (HLDs), Low-Level Designs (LLDs), Migration and implementation plans, technical architecture documentation Fortinet Solution Deployment &amp; Integration Lead the installation, configuration, migration, and optimization of Fortinet solutions including: FortiGate FortiManager FortiAnalyzer FortiSwitch FortiAP FortiWeb FortiADC FortiPAM FortiProxy FortiDLP FortiSIEM FortiSASE FortiAppSec Integrate Fortinet platforms with: Active Directory LDAP RADIUS TACACS+ Identity Providers (IdPs) Multi-Factor Authentication (MFA) platforms SIEM and Syslog solutions AWS and Microsoft Azure environments Third-party security solutions Ensure successful migration and interoperability between legacy and modern security infrastructures.<br> Security Operations &amp; Technical Support Provide advanced L2, L3, and escalation support for enterprise customers.<br> Troubleshoot complex: Security incidents Firewall issues Routing and connectivity problems VPN-related issues Authentication and access control challenges Conduct root cause analysis and provide recommendations to prevent recurrence.<br> Monitor solution performance and ensure high service availability.<br> Maintain configuration backups, disaster recovery plans, and operational documentation.<br> Support customers during critical incidents and major service disruptions.<br> Network Security &amp; Advanced Security Technologies Configure, manage, and optimize: Security Policies Application Control Intrusion Prevention Systems (IPS) Web Filtering Anti-Malware Services Data Loss Prevention (DLP) Proxy Services Privileged Access Management (PAM) Security Event Monitoring and Correlation Deploy and support: Psec VPN SSL VPN Remote Internet Access (RIA) Direct Internet Access (DIA) Site-to-Site VPNs Hub-and-Spoke VPN Architectures Implement Zero Trust and SASE security models to enhance customer security posture.<br> Project Delivery &amp; Customer Engagement Lead implementation, migration, upgrade, and optimization projects.<br> Coordinate activities with Customers,Vendors, Project Managers, internal delivery teams Produce technical implementation documentation, Acceptance reports, As-built documentation, Operational handover documentation Conduct customer knowledge transfer sessions and technical workshops.<br> Support presales teams during solution presentations, technical discussions, and proof-of-concept activities.<br> Continuous Improvement &amp; Technical Leadership Stay current with emerging cybersecurity threats, Fortinet product developments, and industry best practices.<br> Participate in technical enablement and knowledge-sharing initiatives.<br> Support the development of technical standards, implementation methodologies, and operational procedures.<br> Contribute to service improvement initiatives across the Cybersecurity Practice.<br> Our Culture &amp; Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behaviour across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Bachelor's degree in Computer Engineering, Computer Science, Information Security, Information Technology, or a related field, with a minimum of 5 years of experience in cybersecurity and network security engineering.<br> Proven hands-on expertise in designing, implementing, and supporting Fortinet security solutions, including FortiGate, FortiManager, FortiAnalyzer, SD-WAN, SASE, FortiWeb, FortiADC, FortiPAM, FortiProxy, FortiDLP, and FortiSIEM.<br> Strong knowledge of network security architecture and infrastructure design, with expertise in TCP/IP, Routing &amp; Switching, BGP, OSPF, VLANs, NAT, Traffic Shaping, and Policy-Based Routing.<br> Advanced troubleshooting, analytical, and problem-solving skills, with experience supporting complex enterprise, managed services, or service provider environments.<br> Strong customer-facing communication, presentation, consulting, and technical advisory skills, with the ability to engage effectively with stakeholders across all levels.<br> Demonstrated technical leadership, mentoring capabilities, and experience managing project delivery while coordinating with multiple stakeholders.<br> Solid understanding of security operations, incident response processes, and managed security services, including exposure to Zero Trust and cloud security architectures.<br> Experience working with virtualization and cloud platforms such as VMware ESXi, Hyper-V, AWS, and Microsoft Azure, preferably within large-scale enterprise or multi-site environments.<br> Strong documentation, reporting, and operational governance skills, with the ability to perform effectively in high-pressure environments and participate in critical incident response activities when required.<br> Relevant certifications such as FCP, FCSS, NSE 4/5/6/7, CCNA, CCNP Security, FortiSASE, and AWS/Azure Security certifications, along with a commitment to continuous learning and professional development.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This role requires independent right to work for either Amman, Jordan, or Nepal at time of application Closing date: Please submit application by June 24 About Mercy Corps Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long-term impact. The Program / Department / Team Global Supply Chain Operations (GSCO) provides support to Mercy Corps HQ and field operations in the areas of supply chain, compliance with internal policies and procedures. Strong supply chain support is key to the success and delivery of quality programs. Mercy Corps defines Supply Chain Operations as those systems and support functions necessary to implement programs effectively inclusive of procurement, inventory management, property, and asset management and well as vehicle and fleet management. The Regional Supply Chain Operations Director (RSCOD), in collaboration with regional leadership, country leadership, and country procurement, logistics and program teams, will focus on developing and supporting a high standard of supply chain excellence to maximize program results, compliance and efficiency. The Position The Regional Supply Chain Operations Director (RSCOD) supports regional Supply Chain Operations for his/her assigned region in ensuring cost-effective, timely, reliable and high-quality program delivery. S/he is responsible for working closely with the country procurement, logistics and other support teams to improve the planning and management of country supply chain, and to ensure effective integration of supply chain and other support functions necessary to implement programs effectively. S/he will assist country teams with procurement, and other related functions as needed. The RSCOD is a key member of the regional leadership team for the assigned region. Essential Responsibilities Work closely with the regional and country program teams to develop supply chain strategies that prioritize initiatives to improve operational capabilities, effectiveness and compliance. In partnership with Mercy Corps Compliance and Legal, ensure that contracting practices within a country are effective, ensure quality suppliers, and mitigate risk of noncompliance with donor requirements. Identify regional and country supply chain strengths, weaknesses, opportunities, and threats (SWOT) through market analysis, operational assessments, and understanding of regional procurement and contracting capacity. Develop action plans in partnership with Global Procurement, regional and country staff accordingly. Review and take appropriate action on Regional defined Mercy Corps Supply Chain KPI s for countries within the assigned region. Be an expert on market dynamics for the region as a whole and assigned countries. Deploy to country programs within assigned regions during emergencies where a high level of procurement is required. Lead implementation and delivery of global and regional initiatives to meet specific procurement needs, including local and sector-specific Master Purchase Agreements. Intake and review Modified Procurement Procedure (MPP) requests and support country teams throughout the MPP process. Identify country supply chain team capacity building opportunities and provide training and other development activities for national staff. Coach and mentor Country Operations Directors/Managers Participate in the recruitment process of in-country supply chain operations staff. Organize short-term assignments for supply chain-related needs when requested by assigned countries, following assessment of the situation. Support seamless running of Source to Pay System across region Work with country office teams to assist supply chain operations teams to improve linkages between operations and programmatic management. Oversee and coordinate all regional office operations in Amman and Thailand, ensuring efficient administrative, procurement, logistics, facilities, and office management functions in compliance with organizational policies and procedures. Provide supervision and support to regional operations staff and service providers, monitoring operational performance, identifying risks and improvement opportunities, and ensuring timely resolution of operational issues across both regional office locations. Support country office close-outs across the region, coordinating operational and legal requirements, including asset disposition, contract and lease termination, regulatory compliance, and administrative closure activities. Supervisory Responsibility Indirect - Country Operations Directors/Managers Admin &amp; Operation Coordinators - Amman &amp; Thailand Accountability Reports Directly To: Vice President Global Supply Chain Operations and Deputy Regional Director, Operation - AMEE. Works Directly With: Country Programs, including Operations, Programs, and Finance; and HQ support functions including Global Procurement, Operations Support, Finance, and Compliance, Program and Quality, Humanitarian Leadership Response. Accountability to Participants and Stakeholders Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. Minimum Qualification &amp; Transferable Skills Advanced Degree, minimum 10 years of progressive Procurement and/or Logistics professional experience, with a minimum of 5 years as a regional or field operations lead or equivalent education and experience.&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Advanced Degree, minimum 10 years of progressive Procurement and/or Logistics professional experience, with a minimum of 5 years as a regional or field operations lead or equivalent education and experience. Demonstrated success as a supply chain leader across all disciplines including planning, procurement and logistics. Experience within a given region or in a global environment required. Broad knowledge and experience in procurement strategies, market analysis techniques, procurement and contracting. NGO experience preferred with thorough understanding of institutional donors (USG, FCDO, EC, ECHO, OCHA) policies relating to procurement Must have proven project management skills and experience, excellent communication skills, the ability to find solutions and achieve results, the ability to analyze and resolve complex issues and the ability to motivate team members Strong collaborator and influencer with effective interpersonal and analytical skills who is able to work seamlessly across countries, cultures, and organizational units. Able to work effectively in a highly matrixed structure. Strong financial management and budgeting skills. Excellent training and coaching ability. Fluency in English and Arabic required. Ability to travel up to 40-50 percent of time.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This role requires independent right to work for a Mercy Corps AMEE location at time of application</p><p>About Mercy Corps Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long-term impact. The Program / Department / Team Global Supply Chain Operations (GSCO) provides support to Mercy Corps HQ and field operations in the areas of supply chain, compliance with internal policies and procedures. Strong supply chain support is key to the success and delivery of quality programs. Mercy Corps defines Supply Chain Operations as those systems and support functions necessary to implement programs effectively inclusive of procurement, inventory management, property, and asset management and well as vehicle and fleet management. The Regional Supply Chain Operations Director (RSCOD), in collaboration with regional leadership, country leadership, and country procurement, logistics and program teams, will focus on developing and supporting a high standard of supply chain excellence to maximize program results, compliance and efficiency.</p><p>The Position The Regional Supply Chain Operations Director (RSCOD) supports regional Supply Chain Operations for his/her assigned region in ensuring cost-effective, timely, reliable and high-quality program delivery. S/he is responsible for working closely with the country procurement, logistics and other support teams to improve the planning and management of country supply chain, and to ensure effective integration of supply chain and other support functions necessary to implement programs effectively. S/he will assist country teams with procurement, and other related functions as needed. The RSCOD is a key member of the regional leadership team for the assigned region.</p><p>Essential Responsibilities</p><ul><li>Work closely with the regional and country program teams to develop supply chain strategies that prioritize initiatives to improve operational capabilities, effectiveness and compliance.</li><li>In partnership with Mercy Corps Compliance and Legal, ensure that contracting practices within a country are effective, ensure quality suppliers, and mitigate risk of noncompliance with donor requirements.</li><li>Identify regional and country supply chain strengths, weaknesses, opportunities, and threats (SWOT) through market analysis, operational assessments, and understanding of regional procurement and contracting capacity. Develop action plans in partnership with Global Procurement, regional and country staff accordingly.</li><li>Review and take appropriate action on Regional defined Mercy Corps Supply Chain KPI s for countries within the assigned region.</li><li>Be an expert on market dynamics for the region as a whole and assigned countries.</li><li>Deploy to country programs within assigned regions during emergencies where a high level of procurement is required.</li><li>Lead implementation and delivery of global and regional initiatives to meet specific procurement needs, including local and sector-specific Master Purchase Agreements.</li><li>Intake and review Modified Procurement Procedure (MPP) requests and support country teams throughout the MPP process.</li><li>Identify country supply chain team capacity building opportunities and provide training and other development activities for national staff.</li><li>Coach and mentor Country Operations Directors/Managers</li><li>Participate in the recruitment process of in-country supply chain operations staff.</li><li>Organize short-term assignments for supply chain-related needs when requested by assigned countries, following assessment of the situation.</li><li>Support seamless running of Source to Pay System across region</li><li>Work with country office teams to assist supply chain operations teams to improve linkages between operations and programmatic management.</li><li>Oversee and coordinate all regional office operations in Amman and Thailand, ensuring efficient administrative, procurement, logistics, facilities, and office management functions in compliance with organizational policies and procedures.</li><li>Provide supervision and support to regional operations staff and service providers, monitoring operational performance, identifying risks and improvement opportunities, and ensuring timely resolution of operational issues across both regional office locations.</li><li>Support country office close-outs across the region, coordinating operational and legal requirements, including asset disposition, contract and lease termination, regulatory compliance, and administrative closure activities.</li></ul><p>Supervisory Responsibility</p><ul><li>Indirect - Country Operations Directors/Managers</li><li>Admin &amp; Operation Coordinators - Amman &amp; Thailand</li></ul><p>Accountability</p><p>Reports Directly To: Vice President Global Supply Chain Operations and Deputy Regional Director, Operation - AMEE.</p><p>Works Directly With: Country Programs, including Operations, Programs, and Finance; and HQ support functions including Global Procurement, Operations Support, Finance, and Compliance, Program and Quality, Humanitarian Leadership Response.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Advanced Degree, minimum 10 years of progressive Procurement and/or Logistics professional experience, with a minimum of 5 years as a regional or field operations lead or equivalent education and experience.</li><li>Demonstrated success as a supply chain leader across all disciplines including planning, procurement and logistics.</li><li>Experience within a given region or in a global environment required.</li><li>Broad knowledge and experience in procurement strategies, market analysis techniques, procurement and contracting.</li><li>NGO experience preferred with thorough understanding of institutional donors (USG, FCDO, EC, ECHO, OCHA) policies relating to procurement</li><li>Must have proven project management skills and experience, excellent communication skills, the ability to find solutions and achieve results, the ability to analyze and resolve complex issues and the ability to motivate team members</li><li>Strong collaborator and influencer with effective interpersonal and analytical skills who is able to work seamlessly across countries, cultures, and organizational units. Able to work effectively in a highly matrixed structure.</li><li>Strong financial management and budgeting skills.</li><li>Excellent training and coaching ability.</li><li>Fluency in English and Arabic required.</li><li>Ability to travel up to 40-50 percent of time.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a results-driven sales professional who can identify opportunities, build strong client relationships, and drive business growth. Key Responsibilities Own the full sales cycle from prospecting and outreach to proposal development, negotiation, and closing deals. Identify and develop new business opportunities across multiple industries within the MENA region. Build and maintain relationships with HR leaders, business owners, and senior decision-makers. Present and promote TajHR's recruitment, HR outsourcing, and workforce solutions. Develop strategic sales plans to achieve and exceed revenue targets. Maintain an accurate sales pipeline and provide regular performance updates. Collaborate closely with internal teams to ensure successful client onboarding and service delivery. Lead, mentor, and support junior sales team members (for Team Lead candidates). Requirements 3 6 years of proven B2B sales experience. Demonstrated success in selling professional services, consulting, HR solutions, staffing services, or SaaS products. Strong experience managing the full sales cycle independently. Excellent communication, negotiation, and presentation skills. Strong understanding of the Jordanian and Saudi business markets. Self-motivated and comfortable working in a fast-paced, entrepreneurial environment. Based in Amman and willing to travel for business meetings and client visits. Bachelor's degree in Business Administration, Marketing, Human Resources, or a related field. Preferred Qualifications Previous experience within recruitment, HR services, staffing, or workforce solutions. Existing network of HR Directors, Operations Directors, business owners, or senior decision-makers in Jordan and Saudi Arabia. Experience selling services to Saudi-based clients from Jordan. Experience leading, coaching, or mentoring junior sales professionals. Familiarity with CRM platforms such as HubSpot, Salesforce, Zoho, or similar systems. What We Offer Competitive base salary. Attractive performance-based commission structure. Opportunity to work directly with senior leadership. Exposure to diverse industries and regional clients across the MENA market. Career growth opportunities within a rapidly expanding consultancy.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>3 6 years of proven B2B sales experience. Demonstrated success in selling professional services, consulting, HR solutions, staffing services, or SaaS products. Strong experience managing the full sales cycle independently. Excellent communication, negotiation, and presentation skills. Strong understanding of the Jordanian and Saudi business markets. Self-motivated and comfortable working in a fast-paced, entrepreneurial environment. Based in Amman and willing to travel for business meetings and client visits. Bachelor's degree in Business Administration, Marketing, Human Resources, or a related field.</p><p>Preferred Qualifications</p><ul><li>Previous experience within recruitment, HR services, staffing, or workforce solutions.</li><li>Existing network of HR Directors, Operations Directors, business owners, or senior decision-makers in Jordan and Saudi Arabia.</li><li>Experience selling services to Saudi-based clients from Jordan.</li><li>Experience leading, coaching, or mentoring junior sales professionals.</li><li>Familiarity with CRM platforms such as HubSpot, Salesforce, Zoho, or similar systems.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Specialist Security Engineer Fortinet Solutions is responsible for designing, implementing, optimizing, and supporting advanced Fortinet-based cybersecurity solutions across enterprise, service provider, and data center environments. The role serves as a technical subject matter expert for Fortinet technologies, providing architecture design, deployment leadership, troubleshooting, migration support, and operational excellence across customer environments. Working within ZainTECH s Cybersecurity Practice, the Specialist Security Engineer will lead the delivery of secure, scalable, and resilient security solutions covering network security, SD-WAN, SASE, Zero Trust architectures, privileged access management, web application security, and security monitoring platforms. The role collaborates closely with customers, presales teams, project delivery teams, and technology partners to ensure successful implementation and ongoing optimization of Fortinet security solutions.</p><p>Responsibilities:</p><ul><li><strong>Security Architecture &amp; Solution Design</strong><ul><li>Design and implement enterprise and data center security architectures utilizing Fortinet technologies.</li><li>Develop secure, scalable, and highly available security solutions aligned with customer business and security requirements.</li><li>Design and architect, High Availability (HA) deployments, Advanced SD-WAN solutions, Secure Access Service Edge (SASE) architectures, Zero Trust Network Access (ZTNA) environments, Network segmentation and micro-segmentation strategies</li><li>Conduct security assessments and provide recommendations aligned with cybersecurity best practices and industry standards.</li><li>Develop High-Level Designs (HLDs), Low-Level Designs (LLDs), Migration and implementation plans, technical architecture documentation</li></ul></li><li><strong>Fortinet Solution Deployment &amp; Integration</strong><ul><li>Lead the installation, configuration, migration, and optimization of Fortinet solutions including: FortiGate FortiManager FortiAnalyzer FortiSwitch FortiAP FortiWeb FortiADC FortiPAM FortiProxy FortiDLP FortiSIEM FortiSASE FortiAppSec</li><li>Integrate Fortinet platforms with: Active Directory LDAP RADIUS TACACS+ Identity Providers (IdPs) Multi-Factor Authentication (MFA) platforms SIEM and Syslog solutions AWS and Microsoft Azure environments Third-party security solutions</li><li>Ensure successful migration and interoperability between legacy and modern security infrastructures.</li></ul></li><li><strong>Security Operations &amp; Technical Support</strong><ul><li>Provide advanced L2, L3, and escalation support for enterprise customers.</li><li>Troubleshoot complex: Security incidents Firewall issues Routing and connectivity problems VPN-related issues Authentication and access control challenges</li><li>Conduct root cause analysis and provide recommendations to prevent recurrence.</li><li>Monitor solution performance and ensure high service availability.</li><li>Maintain configuration backups, disaster recovery plans, and operational documentation.</li><li>Support customers during critical incidents and major service disruptions.</li></ul></li><li><strong>Network Security &amp; Advanced Security Technologies</strong><ul><li>Configure, manage, and optimize: Security Policies Application Control Intrusion Prevention Systems (IPS) Web Filtering Anti-Malware Services Data Loss Prevention (DLP) Proxy Services Privileged Access Management (PAM) Security Event Monitoring and Correlation</li><li>Deploy and support: Psec VPN SSL VPN Remote Internet Access (RIA) Direct Internet Access (DIA) Site-to-Site VPNs Hub-and-Spoke VPN Architectures</li><li>Implement Zero Trust and SASE security models to enhance customer security posture.</li></ul></li><li><strong>Project Delivery &amp; Customer Engagement</strong><ul><li>Lead implementation, migration, upgrade, and optimization projects.</li><li>Coordinate activities with Customers,Vendors, Project Managers, internal delivery teams</li><li>Produce technical implementation documentation, Acceptance reports, As-built documentation, Operational handover documentation</li><li>Conduct customer knowledge transfer sessions and technical workshops.</li><li>Support presales teams during solution presentations, technical discussions, and proof-of-concept activities.</li></ul></li><li><strong>Continuous Improvement &amp; Technical Leadership</strong><ul><li>Stay current with emerging cybersecurity threats, Fortinet product developments, and industry best practices.</li><li>Participate in technical enablement and knowledge-sharing initiatives.</li><li>Support the development of technical standards, implementation methodologies, and operational procedures.</li><li>Contribute to service improvement initiatives across the Cybersecurity Practice.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Engineering, Computer Science, Information Security, Information Technology, or a related field, with a minimum of 5 years of experience in cybersecurity and network security engineering.</li><li>Proven hands-on expertise in designing, implementing, and supporting Fortinet security solutions, including FortiGate, FortiManager, FortiAnalyzer, SD-WAN, SASE, FortiWeb, FortiADC, FortiPAM, FortiProxy, FortiDLP, and FortiSIEM.</li><li>Strong knowledge of network security architecture and infrastructure design, with expertise in TCP/IP, Routing &amp; Switching, BGP, OSPF, VLANs, NAT, Traffic Shaping, and Policy-Based Routing.</li><li>Advanced troubleshooting, analytical, and problem-solving skills, with experience supporting complex enterprise, managed services, or service provider environments.</li><li>Strong customer-facing communication, presentation, consulting, and technical advisory skills, with the ability to engage effectively with stakeholders across all levels.</li><li>Demonstrated technical leadership, mentoring capabilities, and experience managing project delivery while coordinating with multiple stakeholders.</li><li>Solid understanding of security operations, incident response processes, and managed security services, including exposure to Zero Trust and cloud security architectures.</li><li>Experience working with virtualization and cloud platforms such as VMware ESXi, Hyper-V, AWS, and Microsoft Azure, preferably within large-scale enterprise or multi-site environments.</li><li>Strong documentation, reporting, and operational governance skills, with the ability to perform effectively in high-pressure environments and participate in critical incident response activities when required.</li><li>Relevant certifications such as FCP, FCSS, NSE 4/5/6/7, CCNA, CCNP Security, FortiSASE, and AWS/Azure Security certifications, along with a commitment to continuous learning and professional development.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Proactively manages the service desk operations and supervises the ADPE Technicians I in the performance of their duties. Provides professional laptop and desktop support as well as customer service to military and civilian customers. Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. Installs, troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office 2007. Troubleshoots and resolves network connectivity issues at the desktop level. Join personal computers (PCs) to local domains as required. Configures local PC connections to network printers. Performs custom transmission control protocol, internet protocol (TCP/IP) configurations of desktops as required. Troubleshoots Microsoft Exchange Server connectivity issues. Installs and troubleshoots other software and peripheral devices as required by the customer. Trains ADPE technicians on how to baseline systems and troubleshoot computers on the network.Performs other Service Desk functions as required. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position. Responsibilities Proactively oversees and manages the ADPE operations and staff. Acts as an escalation point where difficult or controversial calls are received. Provides senior level technical support to the ADPE staff, IMOs and customers; in addition to having the technical ability to accurately determine call routing for remedy incidents that cannot be immediately resolved in ADPE. Installs, configures, and maintains DOD-approved communications software on government computers and configures the network to allow proper user access. Installs and configures network printers. Responsible for both classified and unclassified computer system stability using DOD approved, Government-furnished operating systems and software. Joins client computers to Microsoft Active Directory domains. Configures Microsoft Outlook and manages personal folders in all versions of Outlook. Installs, configures, and maintains security software on military computer systems. Repairs and maintains desktop and laptop hardware. Performs other duties and assignments as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Qualifications</b>: Security Clearance: Requires an active Secret Clearance Education / Certifications: One year of related experience may be substituted for one year of education if degree is required. Degree in Information Technology (IT) or a related field is preferred. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNA: Certified Network Associate - Security Cisco: CCNP: Certified Network Professional - Security CompTIA: A+ ce CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024) CompTIA: CySA+ ce: Cybersecurity Analyst CompTIA: Network+ ce CompTIA: Security+ ce CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISACA: CISA: Certified Information Systems Auditor ISC2: CISSP (or Associate): Certified Information Systems Security Professional ISC2: SSCP: Systems Security Certified Practitioner COMPUTING ENVIRONMENT (CE): CompTIA: Server+ Microsoft: 365 Certified: Endpoint Administrator Associate Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: 365 Certified: Messaging Administrator Associate Microsoft: 365 Certified: Modern Desktop Administrator Associate Microsoft: 365 Certified: Modern Desktop Administrator Associate Microsoft: 365 Certified: Security Administrator Associate Microsoft: Certified: Azure Administrator Associate Microsoft: Certified: Azure Database Administrator Associate Microsoft: Certified: Azure Security Engineer Associate Microsoft: Certified: Azure Solutions Architect Expert Microsoft: Certified: Identity and Access Administrator Associate Microsoft: Certified: Information Protection Administrator Associate Microsoft: Certified: Security Operations Analyst Associate Microsoft: MCSA: SQL 2016 Database Admin Microsoft: MCSA: SQL 2016 Database BI Development Microsoft: MCSA: SQL 2016 Database Dev Microsoft: MCSA: Windows 10 Microsoft: MCSA: Windows Server 2012 Microsoft: MCSA: Windows Server 2016 Microsoft: MCSE: Cloud Platform and Infrastructure Microsoft: MCSE: Core Infrastructure Microsoft: MCSE: Database Management and Analytics Microsoft: MCSE: Enterprise Devices and Apps Microsoft: MCSE: Private Cloud 2012 Microsoft: MCSE: Productivity Solutions Expert Microsoft: MCSE: Server Infrastructure 2012 Microsoft: MCT: Certified IT Professional Microsoft: MCT: Certified Systems Administrator Microsoft: MD-100: Windows Client Microsoft: MTA: Microsoft Technology Associate Microsoft: MTA: Windows Server Administration Fundamentals Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree. The ADPE/Service Desk Administrator II is required to be an expert in all functions IAT Level I positions relating to a Windows Server operating system environment. The ADPE/Service Desk Administrator must be able to apply extensive knowledge of a variety of the IA field s concepts, practices, and procedures to ensure the secure integration and operation of all enclaves (NIPR, SIPR, etc.) systems. Must be able to rely on extensive experience and judgment to plan and accomplish goals for the enclave environment. At least two years of supervisory or lead experience is preferred. Experience with a customer service-oriented company. SUPERVISORY / BUDGETARY RESPONSIBILITIES At least two years of supervisory or lead experience is preferred. Update proprietary applications regarding: Update section employee daily status, leave, sick, on site, etc. Verify and track accomplishment of section monthly or quarterly safety and compliance training Purge section employee expired certifications Verify section employee compliance training in Virtual Training Record Verify section vehicle logs are being kept accurately and uploaded Ensure section personnel are maintaining their 8570 / 8140 certifications Review weekly training compliance reports for accomplishment prior to suspense. Review and approve leave forms ensuring before approval all compliance training is current. Coordinate transportation and integration of new and returning employees. Document and promptly counsel poor performance and policy violations. Enforce all V2X, GO 1, and dress code policies. Provide annual employee appraisal feedback in a professional and constructive manner. Demonstrate V2X values Integrity, Respect, Responsibility, and Professionalism. Ensure the safety of personnel and monthly safety inspections are properly conducted. Communicate effectively up and down the chain of command. Manage work schedules. Conduct proper new and returning employee orientation and ensure employee thorough understanding and can accomplish all tasks in the Employee Job Certification (EJC) Work with employees and HR when emergencies or abnormal circumstances occur. To the best of your ability render all decisions based upon our company values and principles of Integrity, Respect, Responsibility, and Professionalism.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Administer and configure Microsoft SharePoint 2019 and SharePoint Online at an enterprise level. Manage SharePoint Enterprise Search, including index configurations and scheduling. Plan, install, and maintain service packs, hotfixes, updates, and patches in a multi-server SharePoint environment during off-peak hours. Utilize tools such as Event Viewer, ULS logs, Power BI, and Microsoft Graph API for troubleshooting and performance monitoring. Implement Microsoft 365 integration, including Teams, OneDrive, and Power Platform (Power Apps, Power Automate, and Power BI). Develop and maintain high-level technical and engineering documentation. Act as the SharePoint subject matter expert, providing training and end-user support. Demonstrate expertise in modern web development technologies, including SPFx (SharePoint Framework), React, TypeScript, PnP (Patterns and Practices), and the Client-Side Object Model (CSOM). Customize SharePoint Online and SharePoint 2019 sites using modern design templates, JSON formatting, and adaptive cards. Develop, automate, and manage workflows using Power Automate (Flow) and Microsoft Forms. Ensure compliance with Zero Trust Security models, Microsoft Security &amp; Compliance Center policies, and Information Assurance (IA) standards. Apply Security Technical Implementation Guidelines (STIGs) for governance and security. Troubleshoot site-related issues, manage user permissions, and assist with site creation and configuration. Automate SharePoint administration tasks using PowerShell and Microsoft Graph API. Assist database administrators with configuring and monitoring SQL Server databases supporting. Performs other duties and assignments as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Security Clearance: Requires an active Secret Clearance</p><p>Education / Certifications: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. Associate Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. This position requires candidates to adhere to DoD 8570.01. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</p><p>BASELINE:</p><ul><li>Cisco: CCNA: Certified Network Associate - Security</li><li>Cisco: CCNP: Certified Network Professional - Security</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner</li><li>CompTIA: Security+ ce</li><li>CompTIA: SecurityX ce</li><li>GIAC: GCED: Certified Enterprise Defender</li><li>GIAC: GCIH: Certified Incident Handler</li><li>GIAC: GICSP: Industrial Cyber Security Professional</li><li>GIAC: GSEC: Security Essentials</li><li>ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional</li></ul><p>COMPUTING ENVIRONMENT (CE):</p><ul><li>Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>Microsoft: Certified: Azure Database Administrator Associate</li><li>Microsoft: Certified: Azure Security Engineer Associate</li><li>Microsoft: Certified: Azure Solutions Architect Expert</li><li>Microsoft: MCA: Certified Architect (Any)</li><li>Microsoft: MCITP: Database Administrator 2008</li><li>Microsoft: MCITP: Database Developer 2008</li><li>Microsoft: MCITP: Enterprise Administrator</li><li>Microsoft: MCITP: SharePoint Administrator 2010 (Technical III for SharePoint Admin only)</li><li>Microsoft: MCSA: Certified Solutions Associate: SQL Server 2012</li><li>Microsoft: MCSA: SQL 2016 Database Admin</li><li>Microsoft: MCSA: SQL 2016 Database BI Development</li><li>Microsoft: MCSA: SQL 2016 Database Dev</li><li>Microsoft: MCSA: Windows Server 2008/2012/2016</li><li>Microsoft: MCSD: Microsoft Certified Solutions Developer (Any)</li><li>Microsoft: MCSE: Core Infrastructure</li><li>Microsoft: MCSE: Data Management and Analytics</li><li>Microsoft: MCSE: Productivity Solutions Expert</li></ul><p>Experience:</p><ul><li>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience.</li><li>At least five years of hands-on experience with Windows Server administration and Active Directory management, with a strong understanding of security principles, access controls, and compliance best practices in an enterprise environment.</li><li>Expert proficiency in web design and development, including HTML5, CSS3, JavaScript, and modern SharePoint Framework (SPFx), React, and TypeScript.</li><li>Proven ability to develop, deploy, and manage SharePoint web parts, lists, libraries, and workflows while designing, maintaining, and administering SharePoint portals.</li><li>Strong documentation skills with the ability to create technical documentation, user guides, and training materials, along with the capability to interact with key stakeholders, gather business requirements, and translate them into effective SharePoint solutions.</li><li>Experience working with Infrastructure, Web Servers (IIS), SharePoint Administration, and Microsoft 365 integration, as well as knowledge of Power Platform (Power Automate, Power Apps, Power BI) for workflow automation and business process optimization.</li><li>Experience with a customer service-oriented company.</li></ul><p>Skills &amp; Technology Used:</p><ul><li>Ability to Administer and configure Microsoft SharePoint 2019 and SharePoint Online at an enterprise level.</li><li>Manage SharePoint Enterprise Search, including index configurations and scheduling.</li><li>Ability to Plan, install, and maintain service packs, hotfixes, updates, and patches in a multi-server SharePoint environment during off-peak hours.</li><li>Ability to Utilize tools such as Event Viewer, ULS logs, Power BI, and Microsoft Graph API for troubleshooting and performance monitoring.</li><li>Ability to Implement Microsoft 365 integration, including Teams, OneDrive, and Power Platform (Power Apps, Power Automate, and Power BI).</li><li>Develop and maintain high-level technical and engineering documentation.</li><li>Act as the SharePoint subject matter expert, providing training and end-user support.</li><li>Demonstrate expertise in modern web development technologies, including SPFx (SharePoint Framework), React, TypeScript, PnP (Patterns and Practices), and the Client-Side Object Model (CSOM).</li><li>Demonstrate expertise in modern web development technologies, including:</li><li>SPFx (SharePoint Framework)</li><li>React</li><li>TypeScript</li><li>PnP (Patterns and Practices)</li><li>Client-Side Object Model (CSOM)</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>NA<br> Work Location<br>Remote<br> Expected duration<br>All deliverables shall be completed within 3 months from the start date of the contract. Possibility of extension subject to availability of funds and satisfactory performance.<br> Duties and Responsibilities<br>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 6 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. BACKGROUND AND PURPOSE Since its establishment in 1950, UNRWA has created and maintained extensive records documenting the history and experiences of Palestine refugees. These records, including registration files and other administrative and historical documentation, now span multiple generations and capture key life events, movements, and interactions with the Agency from the Nakba in 1948 to the present day. Over time, UNRWA has progressively modernized its records management practices, transitioning from paper-based documentation to digital systems. Today, while current data are maintained within the Agency’s web-based Refugee Registration Information System, extensive historical archives, comprising nearly 30 million documents, are preserved as part of UNRWA’s institutional memory and permanent records. Within this context, the Relief and Social Services Department (RSSD) is implementing initiatives aimed at strengthening UNRWA’s capacity to support research, knowledge management, and digital access to institutional information and archival materials. The consultancy aims to support the design, development, deployment, and maintenance of a secure and user-friendly web-based platform that will serve as a focal point for research activities within the Agency. The platform will host the Research Review Board application process, provide access to general information and resources related to UNRWA data and research, and support institutional coordination and dissemination of research-related materials and activities. The platform should be designed in a scalable manner to support potential future integration of digital archival collections and related research outputs. The incumbent will work under the supervision of the Senior Research and Partnership Officer in RSSD. DESCRIPTION OF DUTIES AND RESPONSIBILITIES In accordance with Agency policy and procedures, the incumbent will: • Design, develop, and maintain responsive and user-friendly web interfaces using HTML, CSS, and JavaScript. • Build and maintain server-side application logic and web application functionality using C# and ASP.NET Core. • Develop and integrate REST APIs to support communication between frontend interfaces, backend services, forms, and databases. • Develop and maintain functionalities related to the Research Review Board application and submission process. • Implement functionalities for storing, retrieving, displaying, and managing research-related and archival data using SQL Server or Azure SQL databases. • Connect frontend components to backend services and ensure reliable, secure, and efficient data exchange across the application. • Support the deployment, hosting, and maintenance of the application environment on Microsoft Azure. • Manage source code, version control, and deployment workflows using Git, Azure DevOps, or GitHub. • Ensure the platform is responsive, accessible, scalable, and aligned with project requirements and established technical standards. • Support troubleshooting, testing, debugging, and performance optimization of the application and related services. • Contribute to technical documentation, workflow refinement, and coordination with project stakeholders to support ongoing platform enhancement and sustainability. • Support future integration of digital archive functionalities and research resources into the platform as project activities expand. DELIVERABLES The consultant will be expected to deliver the following outputs within the agreed project timeline: • Functional and responsive RSSD web platform deployed and operational. • Research Review Board application and submission functionalities integrated into the platform. • Backend services and APIs developed and connected to frontend interfaces and databases. • Database integration and data retrieval functionalities implemented using SQL Server or Azure SQL. • Fully functional production environment deployed on Microsoft Azure. • Source code repositories and version control workflows established and maintained using Git-based tools. • Technical documentation covering deployment, maintenance, and system functionality submitted to RSSD. • Tested and optimized platform meeting agreed functionality and usability requirements. • Support provided for future integration of archive-related functionalities and research resources. • All deliverables shall be submitted in English. COMPETENCIES • Strong analytical and problem-solving skills • Ability to produce clean, maintainable, and well-documented code • Ability to work independently and collaboratively in a multicultural and interdisciplinary environment • Strong organizational and communication skills • Ability to manage multiple tasks and meet deadlines INDEPENDENCE OF WORK • Application of guidelines: The incumbent applies professional knowledge, technical expertise, and prior work experience to design, develop, and maintain the RSSD research platform in accordance with Agency standards, technical requirements, and operational needs. • Supervisory control overwork of the incumbent: Day-to-day activities are carried out independently and routine technical decisions are taken without reference to a higher authority. Major activities and deliverables are undertaken under the overall supervision of the Senior Research and Partnership Officer in RSSD. Work is reviewed based on quality, functionality, and attainment of agreed objectives and deliverables. PAYMENT SCHEDULE AND DELIVERABLES Deliverable 1: Submission of detailed technical workplan, platform architecture, functional specifications, and implementation timeline approved by RSSD (15% - 812.48 USD ) Deliverable 2: Development and deployment of the initial web platform framework, including frontend structure, navigation, and responsive interface (20% - 1,083.30 USD) Deliverable 3: Development and integration of backend services, APIs, database connectivity, and Research Review Board application functionalities (30% - 1,624.94 USD) Deliverable 4: Deployment of the platform on Microsoft Azure, including testing, debugging, optimization, and implementation of security and access management measures (20% - 1,083.30 USD) Deliverable 5: Submission of final technical documentation, source code repository, maintenance guidance, and support for handover and future integration requirements (15% - 812.48) Deliverable timelines and detailed technical requirements will be agreed upon at the commencement of the consultancy in coordination with RSSD. Minor adjustments to deliverables may be made during implementation based on operational and technical requirements, subject to agreement with RSSD.<br> Qualifications/special skills<br>Master degree in Computer Science, Software Engineering, Information Technology, Information Systems, Web Development, or a related field is required. At least two years of progressively responsible experience in web application development, software development, or related technical work. Expertise in Web Development – Front End (mandatory)  Strong experience in building and maintaining website structure and content using HTML  Experience adding interactivity and dynamic behavior to web pages (JavaScript)  Ability to styling and creating responsive and user friendly web pages (HTML, CSS, JavaScript)  Experience connecting web pages to backend services (JavaScript) Expertise in Application Development – Back End (mandatory)  Experience developing server side application logic (C#)  Experience building and maintaining web applications and APIs (ASP.NET Core)  Experience creating and exposing REST APIs for frontend consumption (C#, ASP.NET Core)  Experience managing and retrieving application data from databases (SQL) Expertise in Database &amp; Data Handling (mandatory)  Experience using predefined queries to store, retrieve, and update data (SQL – SQL Server or Azure SQL)  Experience ensuring accurate and reliable data usage within the application (SQL) Expertise in Cloud &amp; Development Environment (mandatory)  Experience hosting and managing web applications in the cloud (Microsoft Azure)  Experience deploying and maintaining application environments (Microsoft Azure)  Experience managing source code and version control (Git – Azure DevOps or GitHub) Knowledge of contemporary issues in the Middle East (desirable) Familiarity with the UN system and practices (desirable) Preference will be given to candidates with experience in (desirable requirements): o Writing structured front end code for larger applications (TypeScript) o Building lightweight backend or background processes (Azure Functions) o Simplifying database access using ORM tools (Entity Framework) o Managing user access and authentication (Azure Active Directory / Entra ID) o Experience working in enterprise or consulting environments (Microsoft stack)<br> Languages<br>Fluency in English is required<br> Additional Information<br>CONDITIONS OF SERVICE • All deliverables shall be completed within 3 months from the start date of the contract. Possibility of extension subject to availability of funds and satisfactory performance. • The consultant will work remotely. • Payment will be set at USD 5,416.50 for the entire package of deliverables listed under the "Duties and responsibilities" paragraph. Each deliverable will release payment of a percentage of the total fee upon satisfactory completion and acceptance of agreed outputs by RSSD, in accordance with UNRWA consultancy rates and applicable regulations.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Senior Sales Executive / Sales Team Lead Location: Amman, Jordan (Hybrid) Employment Type: Full-Time Experience Required: 3-6 Years Languages: Fluent Arabic &amp; Professional English About TajHR TajHR is a growing HR consultancy serving clients across Jordan, Saudi Arabia, and the wider MENA region.<br> We help organizations build high-performing teams through recruitment, HR outsourcing, and workforce solutions.<br> We are looking for a results-driven sales professional who can identify opportunities, build strong client relationships, and drive business growth.<br> Key Responsibilities Own the full sales cycle from prospecting and outreach to proposal development, negotiation, and closing deals.<br> Identify and develop new business opportunities across multiple industries within the MENA region.<br> Build and maintain relationships with HR leaders, business owners, and senior decision-makers.<br> Present and promote TajHR's recruitment, HR outsourcing, and workforce solutions.<br> Develop strategic sales plans to achieve and exceed revenue targets.<br> Maintain an accurate sales pipeline and provide regular performance updates.<br> Collaborate closely with internal teams to ensure successful client onboarding and service delivery.<br> Lead, mentor, and support junior sales team members (for Team Lead candidates).<br> Requirements 3–6 years of proven B2B sales experience.<br> Demonstrated success in selling professional services, consulting, HR solutions, staffing services, or SaaS products.<br> Strong experience managing the full sales cycle independently.<br> Excellent communication, negotiation, and presentation skills.<br> Strong understanding of the Jordanian and Saudi business markets.<br> Self-motivated and comfortable working in a fast-paced, entrepreneurial environment.<br> Based in Amman and willing to travel for business meetings and client visits.<br> Bachelor's degree in Business Administration, Marketing, Human Resources, or a related field.<br> Preferred Qualifications Previous experience within recruitment, HR services, staffing, or workforce solutions.<br> Existing network of HR Directors, Operations Directors, business owners, or senior decision-makers in Jordan and Saudi Arabia.<br> Experience selling services to Saudi-based clients from Jordan.<br> Experience leading, coaching, or mentoring junior sales professionals.<br> Familiarity with CRM platforms such as HubSpot, Salesforce, Zoho, or similar systems.<br> What We Offer Competitive base salary.<br> Attractive performance-based commission structure.<br> Opportunity to work directly with senior leadership.<br> Exposure to diverse industries and regional clients across the MENA market.<br> Career growth opportunities within a rapidly expanding consultancy.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The SharePoint Administrator/Developer will provide enterprise-level SharePoint administration, development, and customer support to military and civilian users. This role requires expertise in SharePoint infrastructure design, deployment, customization, and maintenance to ensure optimal system performance and user experience. The administrator will be responsible for gathering business requirements, designing tailored SharePoint solutions, and implementing best practices for collaboration, document management, automation, and security. This position demands strong skills in SharePoint Online, SharePoint 2019, Power Platform (Power Automate, Power Apps, Power BI), and Microsoft 365 integration to enhance operational efficiency. The candidate will work closely with stakeholders to analyze business needs, develop scalable solutions, and ensure compliance with enterprise security policies and military standards. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p> <p>Responsibilities</p> <ul> <li>Administer and configure Microsoft SharePoint 2019 and SharePoint Online at an enterprise level.</li> <li>Manage SharePoint Enterprise Search, including index configurations and scheduling.</li> <li>Plan, install, and maintain service packs, hotfixes, updates, and patches in a multi-server SharePoint environment during off-peak hours.</li> <li>Utilize tools such as Event Viewer, ULS logs, Power BI, and Microsoft Graph API for troubleshooting and performance monitoring.</li> <li>Implement Microsoft 365 integration, including Teams, OneDrive, and Power Platform (Power Apps, Power Automate, and Power BI).</li> <li>Develop and maintain high-level technical and engineering documentation.</li> <li>Act as the SharePoint subject matter expert, providing training and end-user support.</li> <li>Demonstrate expertise in modern web development technologies, including SPFx (SharePoint Framework), React, TypeScript, PnP (Patterns and Practices), and the Client-Side Object Model (CSOM).</li> <li>Customize SharePoint Online and SharePoint 2019 sites using modern design templates, JSON formatting, and adaptive cards.</li> <li>Develop, automate, and manage workflows using Power Automate (Flow) and Microsoft Forms.</li> <li>Ensure compliance with Zero Trust Security models, Microsoft Security &amp; Compliance Center policies, and Information Assurance (IA) standards.</li> <li>Apply Security Technical Implementation Guidelines (STIGs) for governance and security.</li> <li>Troubleshoot site-related issues, manage user permissions, and assist with site creation and configuration.</li> <li>Automate SharePoint administration tasks using PowerShell and Microsoft Graph API.</li> <li>Assist database administrators with configuring and monitoring SQL Server databases supporting.</li> <li>Performs other duties and assignments as required.</li> </ul> <p>Qualifications</p> <ul> <li>Security Clearance: Requires an active Secret Clearance</li> <li>Education / Certifications: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. Associate Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. This position requires candidates to adhere to DoD 8570.01. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNA: Certified Network Associate - Security Cisco: CCNP: Certified Network Professional - Security CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: Security+ ce CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional COMPUTING ENVIRONMENT (CE): Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: Certified: Azure Database Administrator Associate Microsoft: Certified: Azure Security Engineer Associate Microsoft: Certified: Azure Solutions Architect Expert Microsoft: MCA: Certified Architect (Any) Microsoft: MCITP: Database Administrator 2008 Microsoft: MCITP: Database Developer 2008 Microsoft: MCITP: Enterprise Administrator Microsoft: MCITP: SharePoint Administrator 2010 (Technical III for SharePoint Admin only) Microsoft: MCSA: Certified Solutions Associate: SQL Server 2012 Microsoft: MCSA: SQL 2016 Database Admin Microsoft: MCSA: SQL 2016 Database BI Development Microsoft: MCSA: SQL 2016 Database Dev Microsoft: MCSA: Windows Server 2008/2012/2016 Microsoft: MCSD: Microsoft Certified Solutions Developer (Any) Microsoft: MCSE: Core Infrastructure Microsoft: MCSE: Data Management and Analytics Microsoft: MCSE: Productivity Solutions Expert</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>Security Clearance: Requires an active Secret Clearance</li> <li>Education / Certifications: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. Associate Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. This position requires candidates to adhere to DoD 8570.01. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNA: Certified Network Associate - Security Cisco: CCNP: Certified Network Professional - Security CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: Security+ ce CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional COMPUTING ENVIRONMENT (CE): Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: Certified: Azure Database Administrator Associate Microsoft: Certified: Azure Security Engineer Associate Microsoft: Certified: Azure Solutions Architect Expert Microsoft: MCA: Certified Architect (Any) Microsoft: MCITP: Database Administrator 2008 Microsoft: MCITP: Database Developer 2008 Microsoft: MCITP: Enterprise Administrator Microsoft: MCITP: SharePoint Administrator 2010 (Technical III for SharePoint Admin only) Microsoft: MCSA: Certified Solutions Associate: SQL Server 2012 Microsoft: MCSA: SQL 2016 Database Admin Microsoft: MCSA: SQL 2016 Database BI Development Microsoft: MCSA: SQL 2016 Database Dev Microsoft: MCSA: Windows Server 2008/2012/2016 Microsoft: MCSD: Microsoft Certified Solutions Developer (Any) Microsoft: MCSE: Core Infrastructure Microsoft: MCSE: Data Management and Analytics Microsoft: MCSE: Productivity Solutions Expert</li> <li>Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. At least five years of hands-on experience with Windows Server administration and Active Directory management, with a strong understanding of security principles, access controls, and compliance best practices in an enterprise environment. Expert proficiency in web design and development, including HTML5, CSS3, JavaScript, and modern SharePoint Framework (SPFx), React, and TypeScript. Proven ability to develop, deploy, and manage SharePoint web parts, lists, libraries, and workflows while designing, maintaining, and administering SharePoint portals. Strong documentation skills with the ability to create technical documentation, user guides, and training materials, along with the capability to interact with key stakeholders, gather business requirements, and translate them into effective SharePoint solutions. Experience working with Infrastructure, Web Servers (IIS), SharePoint Administration, and Microsoft 365 integration, as well as knowledge of Power Platform (Power Automate, Power Apps, Power BI) for workflow automation and business process optimization. Experience with a customer service-oriented company.</li> <li>Skills &amp; Technology Used: Ability to Administer and configure Microsoft SharePoint 2019 and SharePoint Online at an enterprise level. Manage SharePoint Enterprise Search, including index configurations and scheduling. Ability to Plan, install, and maintain service packs, hotfixes, updates, and patches in a multi-server SharePoint environment during off-peak hours. Ability to Utilize tools such as Event Viewer, ULS logs, Power BI, and Microsoft Graph API for troubleshooting and performance monitoring. Ability to Implement Microsoft 365 integration, including Teams, OneDrive, and Power Platform (Power Apps, Power Automate, and Power BI). Develop and maintain high-level technical and engineering documentation. Act as the SharePoint subject matter expert, providing training and end-user support. Demonstrate expertise in modern web development technologies, including SPFx (SharePoint Framework), React, TypeScript, PnP (Patterns and Practices), and the Client-Side Object Model (CSOM).Demonstrate expertise in modern web development technologies, including: SPFx (SharePoint Framework) React TypeScript PnP (Patterns and Practices) Client-Side Object Model (CSOM)</li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Background:</strong></p><br><p><br>The Norwegian Refugee Council has hosted the Jordan INGO Forum (JIF) since its establishment in 2012. The JIF is a network of 60+ international non-governmental organizations (INGOs) implementing development and humanitarian programs to respond to the needs of vulnerable Jordanians and refugees in Jordan. The JIF is mandated to support its members by providing services along four key pillars: information exchange, coordination, advocacy, and representation. To be effective the Forum must maintain strong working relationships with key government and national stakeholders, including national NGOs. These interfaces determine the JIF Secretariat’s ability to influence policy, advance member concerns and work with national stakeholders to achieve common goals. This position will also play a critical role in supporting the coordination of government engagement and liaison efforts among JIF members to develop best practices/lessons learned and relevant guidance for senior leadership.<br>The JIF Secretariat is a small team and requires independence and self-management in order to respond without bias or partiality to the needs of different members and to maintain key stakeholder relations.</p><br><p><br><strong>1. Role and responsibilities</strong></p><br><p><br>The JIF is seeking a highly motivated JIF Coordination Technical Officer to work with the Jordan INGO Forum. This position will mainly be responsible for supporting the JIF Country Directors, represented by the Steering Committee (SC), and JIF Director, to build and maintain relationships with national and international stakeholders. They will also be responsible for coordinating government engagement efforts with and collecting relevant information from JIF member focal points with the overall goal of supporting collective and coordinated action.</p><br><br> </div>

<p ><span >About Mercy Corps</span></p> <p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p> <p >&nbsp;</p> <p ><span >The Program / Department / Team </span></p> <p ><span >Jordan grapples with escalating climate-related disasters, posing a critical challenge to its humanitarian efforts, economic stability, and environmental integrity. Despite its position as one of the world's most water-scarce nations, Jordan is witnessing a distressing surge in flash floods. Factors such as degraded vegetation, haphazard urbanization, and the relentless impact of climate change worsen these floods, devastating local communities and the eco-tourism sector. Moreover, Jordan suffers from.</span></p> <p >&nbsp;</p> <p ><span >Since 2021, Mercy Corps Jordan has been working to strengthen the resilience of vulnerable communities against the impacts of climate change. The </span><span >Tabeaa ( طبيعة ): Strengthening Climate Resilience in Jordanian Communities project</span><span >, planned to start in 2025, builds on this commitment, aligning with Mercy Corps’ vision of fostering resilient communities capable of thriving amid climate challenges.</span></p> <p >&nbsp;</p> <p ><span >The project’s approach is multi-faceted, focusing on three key areas: building the adaptive capacity of Jordanian communities, ensuring effective localization and enforcement of national climate policies, and increasing investments in climate resilience initiatives. By integrating these elements, the Tabeaa project seeks to create a sustainable, inclusive response to climate change, in line with Mercy Corps’ mission to strengthen resilience among vulnerable communities in Jordan. The Tabeaa project will operate both at the national and local community levels. Nationally, it will engage key stakeholders to drive systemic change by localizing and enforcing Climate Change Adaptation (CCA) and Disaster Risk Reduction (DRR) strategies. At the community level, the project will target five communities across different governorates, selected for their high vulnerability to flash floods, heatwaves, and water scarcity, which are exacerbated by climate change and impede their ability to thrive.</span></p> <p >&nbsp;</p> <p ><span >The Position </span></p> <p ><span >The Project assistant is responsible for the implementation of Tabeaa Project activities. S/he will serve as a primary contact person for the project participants and will coordinate their participation in the project. S/he will also be responsible for monitoring the achievement of the results set by the project in his/her area of responsibility. Project assistant will also be tasked with data collection, surveys, submitting progress reports and making logistics arrangements in cooperation with other Mercy Corps staff. </span></p> <p >&nbsp;</p> <p ><span >Essential Responsibilities</span></p> <p ><span >• Create and update calendars, schedule meetings, site visits and other logistical arrangements as needed.</span></p> <p ><span >• Create online tracking sheets and logs for all paperwork related to project activities and keep it updated.</span></p> <p ><span >• Process, follow up on and track project procurement processes to initiate process and close it, this includes participation and attendance in bid preparation, tendering, technical evaluation, contracts award and all related meetings and logistical arrangements.</span></p> <p ><span >• Coordinate with other team members, departments, suppliers, and communities for any delivery of goods and/or services.</span></p> <p ><span >• Travel to project locations as planned and required in coordination with Tabeaa team for day- to-day implementation of project activities</span></p> <p ><span >• Maintain a soft and hard filing system in accordance with Mercy Corps Policies and Procedures.</span></p> <p ><span >• Ensure compliance with Mercy Corps, donor policies and communication protocols, and ensure the successful implementation of agreed upon activities.</span></p> <p ><span >• Attending project meetings instructed by supervisor.</span></p> <p ><span >• Document all program activities, achievements, and challenges on project tracking sheets and in weekly/monthly reports.</span></p> <p ><span >• Submit required reports (field visit reports, activity reports, weekly reports) to the direct supervisor.</span></p> <p ><span >• Ensure proper visibility of project activities and support the facilitation of media products development and success stories documentation.</span></p> <p ><span >• Ensure efficient support for community work activities by preparing necessary documentation, including attendance sheets, payment processing, and cash advance arrangements, volunteer contracts.</span></p> <p >&nbsp;</p> <p ><em ><u >Others:</u></em></p> <p ><span >• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.</span></p> <p ><span >• Other duties as assigned by the direct Supervisor and/or the Pillar Director.</span></p> <p >&nbsp;</p> <p ><em ><u >SECURITY </u></em></p> <p ><span >• Carry with you the Jordan Constant Companion form especially when in the field.</span></p> <p ><span >• When planning a field visit, and if a driver is not available, drive Mercy Corps vehicle ensuring to adhere to safe driving practices and road speed limits.</span></p> <p ><span >• In all emergency situations, after ensuring all staff is safe and calling the emergency services, if necessary, contact the Security Focal Points (SFP) and make an Immediately Oral Incident Report.</span></p> <p ><span >• Ensure compliance with security procedures and policies as determined by country leadership.</span></p> <p >&nbsp;</p> <p ><span >Supervisory Responsibility</span></p> <p ><span >None.</span></p> <p >&nbsp;</p> <p ><span >Accountability</span></p> <p ><span >Reports Directly To:</span><span > Project Officer</span></p> <p ><span >Works Directly With:</span><span > Tabeaa project team, Targeted communities, MC support departments</span></p> <p ><span >(Engineering department, PAQ, Finance, Admin and Procurement teams), consultants.</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >Accountability to Participants and Stakeholders</span></p> <p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p> <p >&nbsp;</p> <p ><span >Minimum Qualification &amp; Transferable Skills</span></p> <p ><span >● Bachelor’s degree in engineering, business administration, or related technical field.</span></p> <p ><span >● 0 - 2 years of experience in project management/implementation environment.</span></p> <p ><span >● Excellent oral and written communication skills</span></p> <p ><span >● Familiarity with data collection, monitoring and evaluation, and quality control tools is desirable.</span></p> <p ><span >● Proficiency in written and spoken English is mandatory.</span></p> <p ><span >● Proficiency in Microsoft Office applications including Excel and Word.</span></p> <p ><span >● Strong interest in the field of community engagement and climate change</span></p> <p >&nbsp;</p> <p ><span >Success Factors</span></p> <p ><span >• Demonstrated ability to communicate effectively with team members of varied work styles, follow procedures, and meet deadlines</span></p> <p ><span >• Excellent written and oral communication skills</span></p> <p ><span >• Demonstrated flexibility and creativity in planning and prioritizing of tasks</span></p> <p ><span >• Proven ability to learn quickly, take initiative, and be accountable for results</span></p> <p ><span >• Ability to work with diverse groups of people</span></p> <p ><span >• Conscientious, with an excellent sense of judgment</span></p> <p >&nbsp;</p> <p ><span >Competencies</span></p> <p ><span >• Collaboration/Teamwork: Builds constructive working relationships with colleagues, other work units, community organizations and others to meet mutual goals and objectives. Behaves professionally and supportively when working with individuals from a variety of ethnic, social and educational backgrounds.</span></p> <p ><span >• Communication Skills: Clearly conveys and receives information and ideas through a variety of media to individuals or groups in a manner that engages the listener, helps them understand and retain the message, and invites response and feedback. Keeps others informed as appropriate. Demonstrates good written, oral, and listening skills</span></p> <p ><span >• Follow Up: Continuously checks in and communicates after a task or inquiry to ensure effective completion; monitors a task/job.</span></p> <p ><span >• Initiative: Takes action without being asked or required to; achieves goals beyond job requirements; being proactive; taking prompt action to accomplish objectives.</span></p> <p ><span >• Time-Management: Uses time effectively and prevents irrelevant issues or distractions from interfering with work completion; consistently completes tasks/projects on time without any delay.</span></p> <p >&nbsp;</p> <p ><span >Living Conditions / Environmental Conditions</span></p> <p ><span >The position is based in Amman, Jordan. Frequent domestic travel to the field from Amman will be required. Upon the instructions and approval of the supervisor.</span></p> <p >&nbsp;</p> <p ><span >Ongoing Learning</span></p> <p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >Team Efficiency and Effectiveness</span></p> <p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p> <p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >Equal Employment Opportunity</span></p> <p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.</span></p> <p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >Safeguarding &amp; Ethics</span></p> <p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p> <p >&nbsp;</p> <p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p> <p >&nbsp;</p> <p class="ql-align-right" >&nbsp;</p> <p class="ql-align-right" ><span >الصون و الأخلاق</span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" >&nbsp;</p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p> <ul > <li ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></li> <li ><span >All active jobs are advertised directly on Akhtaboot.</span></li> <li ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></li> <li ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></li> </ul>

<p ><span >About Mercy Corps</span></p> <p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p> <p >&nbsp;</p> <p ><span >Program / Department Summary</span></p> <p ><span >Mercy Corps implements a diverse portfolio of humanitarian and development programming across the Middle East in response to acute crises and protracted vulnerabilities. Under a newly established Multi-Country Office (MCO) structure, Mercy Corps oversees programming across Syria, Jordan, and Yemen, with enhanced regional coordination, efficiency, and strategic alignment.</span></p> <p ><span >This role supports the implementation of Mercy Corps’ global ten-year strategy, Pathway to Possibility, which focuses on achieving resilient, inclusive, and sustainable outcomes across food security, water security, economic opportunity, and peace and good governance. The strategy is grounded in organizational commitments to being climate-smart, evidence-driven, locally led, innovative, and safe, diverse, and inclusive.</span></p> <p >&nbsp;</p> <p ><span >General Position Summary</span></p> <p ><span >The Senior Business Development and Grants Manager leads and directly manages all business development, pre-positioning, and grants functions across the MCO portfolio covering Syria, Jordan, and Yemen.</span></p> <p ><span >Based in Amman, the role leads multi-country resource mobilization efforts, ensuring high-quality donor engagement, competitive proposal development, and effective grants lifecycle management. The position has direct line management responsibility for a Reporting Officer and provides strong leadership, guidance, and coordination to country-level teams engaged in program development and donor compliance.</span></p> <p ><span >The role reports to the MCO Portfolio Director and works in close collaboration with Country Managers, Program Teams, Regional Award Management, Business Development and Technical teams.</span></p> <p >&nbsp;</p> <p ><span >Essential Job Responsibilities</span></p> <p ><em ><u >STRATEGIC LEADERSHIP, MANAGEMENT, AND COORDINATION</u></em></p> <p ><span >• Provide overall leadership and strategic direction for program development, business development, and grants management across Syria, Jordan, and Yemen, in line with Mercy Corps’ Program Management at Mercy Corps (PM@MC) standards and Pathway to Possibility strategic objectives.</span></p> <p ><span >• Directly manage, mentor, and support the Reporting Officer, ensuring clear objectives, regular performance management, coaching, and professional development.</span></p> <p ><span >• Strengthen harmonization, consistency, and quality of program development and grants practices across Syria, Jordan, and Yemen.</span></p> <p >&nbsp;</p> <p ><em ><u >PRE-POSITIONING, DONOR ENGAGEMENT, AND EXTERNAL REPRESENTATION</u></em></p> <p ><span >• Lead and oversee strategic pre-positioning efforts across the MCO, ensuring alignment with country strategies, regional priorities, and Mercy Corps’ global outcomes framework.</span></p> <p ><span >• Systematically map, track, and analyze donor priorities, funding trends, and competitive intelligence across sectors and geographies.</span></p> <p ><span >• Maintain and strengthen relationships with a diverse range of donors, including traditional institutional donors, private donors, foundations, and emerging financing partners, in coordination with regional and HQ teams.</span></p> <p ><span >• Demonstrate willingness to expand knowledge and expertise related to development finance and non-traditional funding mechanisms in support of diversified resource mobilization.</span></p> <p ><span >• Proactively support the MCO Portfolio Director and Country Managers in external representation, including preparation for and participation in donor meetings, partner engagements, and other stakeholder forums.</span></p> <p ><span >• Guide the development of unsolicited concepts and donor engagement materials in partnership with the MCO Portfolio Director, Country Managers, regional Business Development teams, and HQ counterparts.</span></p> <p >&nbsp;</p> <p ><em ><u >PROPOSAL DEVELOPMENT AND RESOURCE MOBILIZATION</u></em></p> <p ><span >• Oversee and lead go/no-go decision-making processes for new funding opportunities across the MCO portfolio.</span></p> <p ><span >• Provide strategic and technical leadership to ensure the development of high-quality, competitive concept notes and proposals.</span></p> <p ><span >• Ensure the systematic use of evidence-based products, learning, and analysis to inform program design and value propositions in close collaboration with MCO and country staff as appropriate.</span></p> <p ><span >• Coordinate multi-country, cross-border and cross-functional proposal development processes involving Programs, Finance, Operations, Technical Advisors, Evidence &amp; Learning teams, and HQ.</span></p> <p ><span >• Ensure proposals are operationally feasible, risk-informed, and financially sound, with budgets that accurately reflect the cost of doing business and donor compliance requirements.</span></p> <p ><span >• Lead or support proposal revisions, negotiations, and program modifications in response to donor feedback or contextual changes.</span></p> <p ><span >• Promote learning and continuous improvement through after-action reviews and documentation of proposal development lessons learned.</span></p> <p >&nbsp;</p> <p ><em ><u >GRANTS OVERSIGHT, REPORTING, AND COMPLIANCE</u></em></p> <p ><span >• Provide strategic oversight of grants management systems and processes to ensure compliance with donor regulations, Mercy Corps policies, and PM@MC minimum standards.</span></p> <p ><span >• Ensure timely, accurate, and high-quality donor reporting across the Syria, Jordan, and Yemen portfolio, supporting program teams and the Reporting Officer to meet contractual obligations.</span></p> <p ><span >• Oversee reporting trackers, internal review workflows, and coordination with HQ, regional teams, and donors, with day-to-day support from the Reporting Officer.</span></p> <p ><span >• Support program teams in responding to donor information requests, audits, and amendments.</span></p> <p ><span >• Ensure effective grant kick-off, review, and close-out processes are conducted and documented in line with Mercy Corps requirements.</span></p> <p >&nbsp;</p> <p ><em ><u >PROGRAM LEARNING, EVIDENCE, AND KNOWLEDGE MANAGEMENT</u></em></p> <p ><span >• Champion the integration of learning, evidence, and adaptive management into program development and grants processes.</span></p> <p ><span >• Work closely with the MCO program and Evidence &amp; Learning staff to ensure evidence, research findings, evaluations, and learning products are strategically leveraged to strengthen donor engagement and proposal quality.</span></p> <p ><span >• Promote consistent use of tools, templates, and systems across Syria, Jordan, and Yemen to strengthen institutional knowledge and continuity.</span></p> <p >&nbsp;</p> <p ><em ><u >Organizational Learning</u></em></p> <p ><span >• Foster a culture of learning, reflection, and continuous improvement within the business development and grants function.</span></p> <p >&nbsp;</p> <p ><span >Supervisory Responsibility</span></p> <p ><span >• Direct line management of the Reporting Officer.</span></p> <p >&nbsp;</p> <p ><span >Accountability</span></p> <p ><span >Reports Directly To: </span><span >MCO Portfolio Director</span></p> <p ><span >Works Closely With:</span><span > Country Managers, Program and Project Managers, Finance and Operations Teams, Regional Award Management Team, Regional Business Development Advisors, Technical and Evidence &amp; Learning Teams, and HQ counterparts.</span></p> <p >&nbsp;</p> <p ><span >Knowledge and Experience</span></p> <p ><span >• Bachelor’s degree in a relevant field required; Master’s degree in International Development, Humanitarian Assistance, or a related field preferred.</span></p> <p ><span >• Minimum of 5-6 years of progressive experience in business development, grants management, proposal development, and donor compliance.</span></p> <p ><span >• Demonstrated leadership and people management experience, preferably in multi-country or matrixed structures.</span></p> <p ><span >• Strong familiarity with institutional donors (e.g., ECHO, FCDO, EU, SDC, GIZ,), private donors, and donor compliance requirements.</span></p> <p ><span >• Knowledge or prior experience with DFIs and in development finance is a strong advantage.</span></p> <p ><span >• Excellent written and verbal communication skills in English.</span></p> <p ><span >• Proven ability to manage complex processes, meet deadlines, and coordinate across diverse teams.</span></p> <p ><span >• Strong contextual knowledge of the Middle East region preferred.</span></p> <p >&nbsp;</p> <p ><span >Success Factors</span></p> <p ><span >The successful candidate will be a proactive leader with strong judgment, excellent organizational skills, and a passion for high-quality humanitarian and development programming. They will be comfortable operating in complex, fast-changing environments and able to balance strategic thinking with hands-on support. Strong interpersonal skills, attention to detail, and commitment to accountability and learning are essential.</span></p> <p >&nbsp;</p> <p ><span >Living Conditions / Environmental Conditions</span></p> <p ><span >The position is based in Amman, Jordan, with travel as required to Syria and Yemen (security permitting). Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and Mercy Corps policies at all times.</span></p> <p >&nbsp;</p> <p ><span >Ongoing Learning </span></p> <p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p> <p >&nbsp;</p> <p ><span >Team Engagement and Effectiveness </span></p> <p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p> <p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p> <p >&nbsp;</p> <p ><span >Equal Employment Opportunity </span></p> <p ><span >Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.</span></p> <p >&nbsp;</p> <p ><span >Safeguarding &amp; Ethics</span></p> <p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p> <p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p> <p class="ql-align-right" >&nbsp;</p> <p class="ql-align-right" ><span >الصون و الأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p> <p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>

<p ><span >About Mercy Corps</span></p> <p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p> <p >&nbsp;</p> <p ><span >Program / Department Summary</span></p> <p ><span >Mercy Corps implements a diverse portfolio of humanitarian and development programming across the Middle East in response to acute crises and protracted vulnerabilities. Under a newly established Multi-Country Office (MCO) structure, Mercy Corps oversees programming across Syria, Jordan, and Yemen, with enhanced regional coordination, efficiency, and strategic alignment.</span></p> <p ><span >This role supports the implementation of Mercy Corps’ global ten-year strategy, Pathway to Possibility, which focuses on achieving resilient, inclusive, and sustainable outcomes across food security, water security, economic opportunity, and peace and good governance. The strategy is grounded in organizational commitments to being climate-smart, evidence-driven, locally led, innovative, and safe, diverse, and inclusive.</span></p> <p >&nbsp;</p> <p ><span >General Position Summary</span></p> <p ><span >The Senior Business Development and Grants Manager leads and directly manages all business development, pre-positioning, and grants functions across the MCO portfolio covering Syria, Jordan, and Yemen.</span></p> <p ><span >Based in Amman, the role leads multi-country resource mobilization efforts, ensuring high-quality donor engagement, competitive proposal development, and effective grants lifecycle management. The position has direct line management responsibility for a Reporting Officer and provides strong leadership, guidance, and coordination to country-level teams engaged in program development and donor compliance.</span></p> <p ><span >The role reports to the MCO Portfolio Director and works in close collaboration with Country Managers, Program Teams, Regional Award Management, Business Development and Technical teams.</span></p> <p >&nbsp;</p> <p ><span >Essential Job Responsibilities</span></p> <p ><em ><u >STRATEGIC LEADERSHIP, MANAGEMENT, AND COORDINATION</u></em></p> <p ><span >• Provide overall leadership and strategic direction for program development, business development, and grants management across Syria, Jordan, and Yemen, in line with Mercy Corps’ Program Management at Mercy Corps (PM@MC) standards and Pathway to Possibility strategic objectives.</span></p> <p ><span >• Directly manage, mentor, and support the Reporting Officer, ensuring clear objectives, regular performance management, coaching, and professional development.</span></p> <p ><span >• Strengthen harmonization, consistency, and quality of program development and grants practices across Syria, Jordan, and Yemen.</span></p> <p >&nbsp;</p> <p ><em ><u >PRE-POSITIONING, DONOR ENGAGEMENT, AND EXTERNAL REPRESENTATION</u></em></p> <p ><span >• Lead and oversee strategic pre-positioning efforts across the MCO, ensuring alignment with country strategies, regional priorities, and Mercy Corps’ global outcomes framework.</span></p> <p ><span >• Systematically map, track, and analyze donor priorities, funding trends, and competitive intelligence across sectors and geographies.</span></p> <p ><span >• Maintain and strengthen relationships with a diverse range of donors, including traditional institutional donors, private donors, foundations, and emerging financing partners, in coordination with regional and HQ teams.</span></p> <p ><span >• Demonstrate willingness to expand knowledge and expertise related to development finance and non-traditional funding mechanisms in support of diversified resource mobilization.</span></p> <p ><span >• Proactively support the MCO Portfolio Director and Country Managers in external representation, including preparation for and participation in donor meetings, partner engagements, and other stakeholder forums.</span></p> <p ><span >• Guide the development of unsolicited concepts and donor engagement materials in partnership with the MCO Portfolio Director, Country Managers, regional Business Development teams, and HQ counterparts.</span></p> <p >&nbsp;</p> <p ><em ><u >PROPOSAL DEVELOPMENT AND RESOURCE MOBILIZATION</u></em></p> <p ><span >• Oversee and lead go/no-go decision-making processes for new funding opportunities across the MCO portfolio.</span></p> <p ><span >• Provide strategic and technical leadership to ensure the development of high-quality, competitive concept notes and proposals.</span></p> <p ><span >• Ensure the systematic use of evidence-based products, learning, and analysis to inform program design and value propositions in close collaboration with MCO and country staff as appropriate.</span></p> <p ><span >• Coordinate multi-country, cross-border and cross-functional proposal development processes involving Programs, Finance, Operations, Technical Advisors, Evidence &amp; Learning teams, and HQ.</span></p> <p ><span >• Ensure proposals are operationally feasible, risk-informed, and financially sound, with budgets that accurately reflect the cost of doing business and donor compliance requirements.</span></p> <p ><span >• Lead or support proposal revisions, negotiations, and program modifications in response to donor feedback or contextual changes.</span></p> <p ><span >• Promote learning and continuous improvement through after-action reviews and documentation of proposal development lessons learned.</span></p> <p >&nbsp;</p> <p ><em ><u >GRANTS OVERSIGHT, REPORTING, AND COMPLIANCE</u></em></p> <p ><span >• Provide strategic oversight of grants management systems and processes to ensure compliance with donor regulations, Mercy Corps policies, and PM@MC minimum standards.</span></p> <p ><span >• Ensure timely, accurate, and high-quality donor reporting across the Syria, Jordan, and Yemen portfolio, supporting program teams and the Reporting Officer to meet contractual obligations.</span></p> <p ><span >• Oversee reporting trackers, internal review workflows, and coordination with HQ, regional teams, and donors, with day-to-day support from the Reporting Officer.</span></p> <p ><span >• Support program teams in responding to donor information requests, audits, and amendments.</span></p> <p ><span >• Ensure effective grant kick-off, review, and close-out processes are conducted and documented in line with Mercy Corps requirements.</span></p> <p >&nbsp;</p> <p ><em ><u >PROGRAM LEARNING, EVIDENCE, AND KNOWLEDGE MANAGEMENT</u></em></p> <p ><span >• Champion the integration of learning, evidence, and adaptive management into program development and grants processes.</span></p> <p ><span >• Work closely with the MCO program and Evidence &amp; Learning staff to ensure evidence, research findings, evaluations, and learning products are strategically leveraged to strengthen donor engagement and proposal quality.</span></p> <p ><span >• Promote consistent use of tools, templates, and systems across Syria, Jordan, and Yemen to strengthen institutional knowledge and continuity.</span></p> <p >&nbsp;</p> <p ><em ><u >Organizational Learning</u></em></p> <p ><span >• Foster a culture of learning, reflection, and continuous improvement within the business development and grants function.</span></p> <p >&nbsp;</p> <p ><span >Supervisory Responsibility</span></p> <p ><span >• Direct line management of the Reporting Officer.</span></p> <p >&nbsp;</p> <p ><span >Accountability</span></p> <p ><span >Reports Directly To: </span><span >MCO Portfolio Director</span></p> <p ><span >Works Closely With:</span><span > Country Managers, Program and Project Managers, Finance and Operations Teams, Regional Award Management Team, Regional Business Development Advisors, Technical and Evidence &amp; Learning Teams, and HQ counterparts.</span></p> <p >&nbsp;</p> <p ><span >Knowledge and Experience</span></p> <p ><span >• Bachelor’s degree in a relevant field required; Master’s degree in International Development, Humanitarian Assistance, or a related field preferred.</span></p> <p ><span >• Minimum of 5-6 years of progressive experience in business development, grants management, proposal development, and donor compliance.</span></p> <p ><span >• Demonstrated leadership and people management experience, preferably in multi-country or matrixed structures.</span></p> <p ><span >• Strong familiarity with institutional donors (e.g., ECHO, FCDO, EU, SDC, GIZ,), private donors, and donor compliance requirements.</span></p> <p ><span >• Knowledge or prior experience with DFIs and in development finance is a strong advantage.</span></p> <p ><span >• Excellent written and verbal communication skills in English.</span></p> <p ><span >• Proven ability to manage complex processes, meet deadlines, and coordinate across diverse teams.</span></p> <p ><span >• Strong contextual knowledge of the Middle East region preferred.</span></p> <p >&nbsp;</p> <p ><span >Success Factors</span></p> <p ><span >The successful candidate will be a proactive leader with strong judgment, excellent organizational skills, and a passion for high-quality humanitarian and development programming. They will be comfortable operating in complex, fast-changing environments and able to balance strategic thinking with hands-on support. Strong interpersonal skills, attention to detail, and commitment to accountability and learning are essential.</span></p> <p >&nbsp;</p> <p ><span >Living Conditions / Environmental Conditions</span></p> <p ><span >The position is based in Amman, Jordan, with travel as required to Syria and Yemen (security permitting). Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and Mercy Corps policies at all times.</span></p> <p >&nbsp;</p> <p ><span >Ongoing Learning </span></p> <p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p> <p >&nbsp;</p> <p ><span >Team Engagement and Effectiveness </span></p> <p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p> <p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p> <p >&nbsp;</p> <p ><span >Equal Employment Opportunity </span></p> <p ><span >Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.</span></p> <p >&nbsp;</p> <p ><span >Safeguarding &amp; Ethics</span></p> <p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p> <p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p> <p class="ql-align-right" >&nbsp;</p> <p class="ql-align-right" ><span >الصون و الأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p> <p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>

<p>The JIF is seeking a highly motivated JIF Coordination Technical Officer to work with the Jordan INGO Forum. This position will mainly be responsible for supporting the JIF Country Directors, represented by the Steering Committee (SC), and JIF Director, to build and maintain relationships with national and international stakeholders. They will also be responsible for coordinating government engagement efforts with and collecting relevant information from JIF member focal points with the overall goal of supporting collective and coordinated action.</p><p>Competencies are important in order for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories:</p><p>1. Professional competencies</p><p>These are skills, knowledge and experience that are important for effective performance. Generic professional competencies for this position:</p><ul><li>Bachelor degree in a relevant field.</li><li>3-5 years of relevant experience within field of expertise</li><li>Experience working with an INGO is required, including coordination forums or working groups.</li><li>Proven ability to collect, analyze and report on information/data.</li><li>Fluency in written and spoken English and Arabic required.</li><li>Ability to draft reports and edit in English is required.</li><li>Strong computer skills required.</li><li>The jobholder is required to develop, maintain and apply professional or advanced knowledge and expertise in working with national governmental institutions.</li></ul><p>Context related skills, knowledge and experience:</p><ul><li>Knowledge of the context in Jordan</li><li>Knowledge of JIF structure and mandate is a plus</li><li>Experience interacting with INGOs, local NGOs, coordination forums or working groups</li><li>Experience interacting with government officials and ministries</li><li>Ability to deal with regular special demands as a core element of the role.</li></ul><p>2. Behavioral competencies (max 6)</p><ul><li>You are able to communicate with impact and respect.</li><li>You are able to handle sensitive and confidential information in a professional manner.</li><li>You are organized.</li><li>You are able to manage multiple tasks and prioritize</li><li>You are flexible and can adapt to a changing environment</li></ul><p>1. Performance Management</p><p>The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:</p><ul><li>The Job Description</li><li>The individual Work- and Professional Development Plan</li><li>The Competency Framework</li></ul><p>Generic responsibilities:</p><ul><li>Adherence to NRC policies, guidance and procedures</li><li>Contribute to government engagement strategy and provide input on needs and gaps.</li><li>Develop and coordinate the information sharing of JIF guidance related to government engagement, government policy and other relevant materials (Donors, UN, GoJ, Civil society)</li></ul><p>Specific responsibilities:</p><p>Government Engagement Support</p><ul><li>Support the JIF Director and SC in representing JIF member concerns to different ministries and answer enquiries and share member challenges.</li><li>Make sure all relevant GoJ rules (JORISS, FFM, Takamul etc.) and regulations are tracked and shared with the different INGO.</li><li>Provide updates to JIF members on new regulations or guidelines from different ministries including project approval.</li><li>Track developments regarding the GoJ s stand points and policies and regularly brief JIF Secretariat and SC on changes and impacts on JIF s members.</li><li>Support the JIF Director and SC to maintain positive working relations with MoI, MoPIC, MoSD, MoE, MoH and any other relevant GoJ stakeholders.</li><li>Support the JIF Director and SC to liaise and collaborate with relevant stakeholders and represent JIF in relevant forums/cluster/working groups</li><li>Upon request of JIF members, provide orientations and trainings related to GoJ requirements, standards and policy.</li><li>Attend relevant meetings and working groups and represent JIF as requested by JIF Director and/or SC.</li></ul><p>Information management</p><ul><li>Support the JIF Secretariat and SC to maintain a network with government structures in Jordan.</li><li>Support Coordinate meetings, note-taking and follow-up for all Country Director Group meetings and Working Group meetings.</li><li>Maintain mailing lists (and WhatsApp groups, where relevant) for Working Groups, Country Director Groups and Observer groups.</li><li>As delegated by the JIF Director, attend relevant internal meetings to coordinate with NRC on relevant issues.</li><li>Keep track of membership fees payment, maintain an up-to-date finance database, and liaise with the NRC accounting department for control and compliance with NRC and donor regulations.</li><li>Provide support reporting related to JIF activities and indicators to allow the JIF Secretariat to report accurately to both NRC, JIF membership and donors.</li><li>Prepare, submit and follow-up on procurement requests, and logistics, security and procurement processes if and when relevant</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Background: The Norwegian Refugee Council has hosted the Jordan INGO Forum (JIF) since its establishment in 2012. The JIF is a network of 60+ international non-governmental organizations (INGOs) implementing development and humanitarian programs to respond to the needs of vulnerable Jordanians and refugees in Jordan. The JIF is mandated to support its members by providing services along four key pillars: information exchange, coordination, advocacy, and representation. To be effective the Forum must maintain strong working relationships with key government and national stakeholders, including national NGOs. These interfaces determine the JIF Secretariat s ability to influence policy, advance member concerns and work with national stakeholders to achieve common goals. This position will also play a critical role in supporting the coordination of government engagement and liaison efforts among JIF members to develop best practices/lessons learned and relevant guidance for senior leadership. The JIF Secretariat is a small team and requires independence and self-management in order to respond without bias or partiality to the needs of different members and to maintain key stakeholder relations.</p>