Medical Specialist Jobs - Amman Jordan
136 Jobs Found
Jordan - Amman
<p><h4>Job purpose</h4>
<p>Performing medical insurance activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p>
<h4>Key accountability areas</h4>
<p><strong>Medical insurance operations:</strong><br>
Perform medical insurance policy renewals and support the submission process with brokers and insurance providers.<br>
Review and process employee enrollment, additions, deletions, and policy amendments.<br>
Receive and review statements of account and forward them to the accounting department for further processing.<br>
Process medical insurance claims, reimbursement requests, and pre-authorizations in accordance with policy provisions.<br>
Follow up on claims settlement status, outstanding cases, and related invoices with insurers and third-party administrators (TPAs).<br>
Review claims utilization reports and identify discrepancies for further investigation.</p>
<p><strong>Policies and procedures:</strong><br>
Review medical insurance policy terms, conditions, benefits, and exclusions and highlight issues or concerns for consideration during policy renewal.<br>
Provide information and guidance to employees regarding medical insurance coverage, benefits, network providers, and claims procedures.<br>
Liaise with insurance brokers, insurers, and TPAs regarding policy interpretation and coverage-related inquiries.<br>
Maintain awareness of changes in medical insurance regulations, products, and market practices.<br>
Verify compliance of medical insurance documentation with company policies and insurance requirements.</p>
<p><strong>Employee and service support:</strong><br>
Participate in meetings with brokers, insurers, and internal stakeholders regarding medical insurance matters.<br>
Monitor service delivery by brokers, insurers, and TPAs and report service-related issues when identified.<br>
Support the implementation and analysis of employee satisfaction surveys related to medical insurance services.<br>
Respond to employee inquiries and assist in resolving medical insurance-related issues.<br>
Follow up with insurers and healthcare providers regarding claim processing and coverage matters.</p>
<p><strong>Analysis and coordination:</strong><br>
Assist in reviewing medical claims experience, utilization trends, and insurance reports.<br>
Coordinate with brokers and insurers in gathering information related to medical insurance coverage and benefits.<br>
Review employee medical insurance requirements and provide supporting information for coverage recommendations.<br>
Assist in collecting and compiling data related to healthcare utilization and insurance performance.</p>
<p><strong>Filing and documentation:</strong><br>
Maintain and archive medical insurance policies, endorsements, claims records, correspondence, and supporting documents.<br>
Ensure medical insurance records and employee insurance data are complete, accurate, and up to date.<br>
Maintain organized filing systems for insurance documentation and records.</p>
<p><strong>Reports:</strong><br>
Prepare and coordinate periodic reports related to medical insurance operations, claims activity, utilization, and service performance.<br>
Compile and verify insurance-related data for management reporting purposes.<br>
Support the preparation of renewal and insurance performance reports.</p>
<h4>Role accountability</h4>
<p><strong>HR proficiency:</strong><br>
Ability to obtain updated soft and technical skills related to the job.</p>
<p><strong>Delivery:</strong><br>
Perform the planned activities to meet the operational and development targets as per delivery schedules.<br>
Utilize resources effectively to achieve objectives within efficient cost and time.<br>
Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p>
<p><strong>Problem-solving:</strong><br>
Solve any related problems that arise and escalate any complex operational issues.</p>
<p><strong>Quality:</strong><br>
Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p>
<p><strong>Business process improvements:</strong><br>
Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p>
<p><strong>Compliance:</strong><br>
Comply with related policies, procedures, and work instructions.</p>
<p><strong>Health, safety, and environment:</strong><br>
Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p>
<h4>Academic qualification</h4>
<p>Bachelor degree in human resources or any relevant field.</p>
<h4>Work experience</h4>
<p>2 to 4 years.</p>
<h4>Technical / functional competencies</h4>
<ul>
<li>Agency management</li>
<li>Customer service</li>
<li>Insurance knowledge</li>
<li>Negotiating</li>
<li>Automobile insurance</li>
<li>Rate change analysis</li>
</ul></p><p></p>
Jordan - Amman
<p><h4>Job purpose</h4>
<p>Performing medical insurance activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p>
<h4>Key accountability areas</h4>
<p><strong>Medical insurance operations:</strong><br>
Perform medical insurance policy renewals and support the submission process with brokers and insurance providers.<br>
Review and process employee enrollment, additions, deletions, and policy amendments.<br>
Receive and review statements of account and forward them to the accounting department for further processing.<br>
Process medical insurance claims, reimbursement requests, and pre-authorizations in accordance with policy provisions.<br>
Follow up on claims settlement status, outstanding cases, and related invoices with insurers and third-party administrators (TPAs).<br>
Review claims utilization reports and identify discrepancies for further investigation.</p>
<p><strong>Policies and procedures:</strong><br>
Review medical insurance policy terms, conditions, benefits, and exclusions and highlight issues or concerns for consideration during policy renewal.<br>
Provide information and guidance to employees regarding medical insurance coverage, benefits, network providers, and claims procedures.<br>
Liaise with insurance brokers, insurers, and TPAs regarding policy interpretation and coverage-related inquiries.<br>
Maintain awareness of changes in medical insurance regulations, products, and market practices.<br>
Verify compliance of medical insurance documentation with company policies and insurance requirements.</p>
<p><strong>Employee and service support:</strong><br>
Participate in meetings with brokers, insurers, and internal stakeholders regarding medical insurance matters.<br>
Monitor service delivery by brokers, insurers, and TPAs and report service-related issues when identified.<br>
Support the implementation and analysis of employee satisfaction surveys related to medical insurance services.<br>
Respond to employee inquiries and assist in resolving medical insurance-related issues.<br>
Follow up with insurers and healthcare providers regarding claim processing and coverage matters.</p>
<p><strong>Analysis and coordination:</strong><br>
Assist in reviewing medical claims experience, utilization trends, and insurance reports.<br>
Coordinate with brokers and insurers in gathering information related to medical insurance coverage and benefits.<br>
Review employee medical insurance requirements and provide supporting information for coverage recommendations.<br>
Assist in collecting and compiling data related to healthcare utilization and insurance performance.</p>
<p><strong>Filing and documentation:</strong><br>
Maintain and archive medical insurance policies, endorsements, claims records, correspondence, and supporting documents.<br>
Ensure medical insurance records and employee insurance data are complete, accurate, and up to date.<br>
Maintain organized filing systems for insurance documentation and records.</p>
<p><strong>Reports:</strong><br>
Prepare and coordinate periodic reports related to medical insurance operations, claims activity, utilization, and service performance.<br>
Compile and verify insurance-related data for management reporting purposes.<br>
Support the preparation of renewal and insurance performance reports.</p>
<h4>Role accountability</h4>
<p><strong>HR proficiency:</strong><br>
Ability to obtain updated soft and technical skills related to the job.</p>
<p><strong>Delivery:</strong><br>
Perform the planned activities to meet the operational and development targets as per delivery schedules.<br>
Utilize resources effectively to achieve objectives within efficient cost and time.<br>
Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p>
<p><strong>Problem-solving:</strong><br>
Solve any related problems that arise and escalate any complex operational issues.</p>
<p><strong>Quality:</strong><br>
Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p>
<p><strong>Business process improvements:</strong><br>
Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p>
<p><strong>Compliance:</strong><br>
Comply with related policies, procedures, and work instructions.</p>
<p><strong>Health, safety, and environment:</strong><br>
Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p>
<h4>Academic qualification</h4>
<p>Bachelor degree in human resources or any relevant field.</p>
<h4>Work experience</h4>
<p>2 to 4 years.</p>
<h4>Technical / functional competencies</h4>
<ul>
<li>Agency management</li>
<li>Customer service</li>
<li>Insurance knowledge</li>
<li>Negotiating</li>
<li>Automobile insurance</li>
<li>Rate change analysis</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Optimiza is seeking a diligent quality specialist to join our team. In this role, you will be responsible for monitoring, evaluating, and improving the quality of our products and processes. You will work closely with various departments to ensure compliance with quality standards and support the continuous enhancement of organizational outcomes.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Conduct quality assessments and audits to verify compliance with established standards and procedures.</li>
<li>Analyze data and performance metrics to identify areas for improvement in products and processes.</li>
<li>Collaborate with cross-functional teams to implement corrective and preventive actions.</li>
<li>Develop and maintain quality documentation, including reports, manuals, and guidelines.</li>
<li>Support the implementation of quality management systems and initiatives.</li>
<li>Assist in training employees on quality standards and best practices.</li>
<li>Monitor customer feedback and work to address quality-related concerns promptly.</li>
<li>Stay updated on industry trends and regulatory requirements related to quality assurance.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>1–2 years of experience in quality control or mid-level experience.</li>
<li>Strong hands-on experience across the full QA lifecycle including requirements analysis, test planning, test case design, test execution, defect management, reporting, and supporting UAT activities.</li>
<li>Demonstrated excellence in software testing activities with a strong understanding of QA methodologies, processes, and best practices.</li>
<li>Good analytical and strong communication skills.</li>
<li>Ability to work effectively within a team environment.</li>
<li>Experience in automation testing and familiarity with automation tools/frameworks.</li>
<li>CTFL certification is mandatory.</li>
<li>Experience in e-services projects is preferred.</li>
<li>Previous experience working on MODEE projects is considered an advantage.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Annual bonus</li>
<li>Class A health insurance</li>
<li>Training & development</li>
<li>Performance bonus</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Marketing specialist in a leading talent, learning, and consulting ecosystem operating across the MENA region. As we grow our presence and pipeline across Jordan, Saudi Arabia, and beyond, we are looking for a marketing specialist to drive inbound lead generation through compelling content that speaks to our target audiences, HR leaders, L&D decision-makers, government entities, CEOs, and corporate executives.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Develop and execute a content-led lead generation strategy aligned with the company’s 3Cs framework and service lines</li>
<li>Build and manage a consistent content calendar across LinkedIn, Instagram, and the company website, targeting HR, L&D, and organizational development audiences in Jordan and the Gulf</li>
<li>Produce or commission content that positions the company as a thought leader — articles, insights, case study narratives, explainer posts, short videos, and campaign assets</li>
<li>Design and run paid campaigns (Meta Ads, LinkedIn Ads, Google Ads) optimised for lead capture among corporate and government decision-makers</li>
<li>Create and manage landing pages, lead magnets, and inbound funnels aligned to specific service lines (capability programs, talent deployment, culture activation)</li>
<li>Develop email nurture sequences targeting prospects at different stages of the buyer journey</li>
<li>Translate client case studies into content that demonstrates real impact and builds trust (where applicable)</li>
<li>Monitor and report on key metrics: qualified leads generated, cost per lead, content engagement, conversion rates</li>
<li>Work closely with the business development team to ensure marketing-qualified leads are handed over with appropriate context</li>
<li>Manage external designers or content creators as needed</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>5+ years of experience in B2B digital marketing with a strong emphasis on content-driven lead generation</li>
<li>Experience marketing consulting, training, L&D, or professional services; understanding the long sales cycle and trust-based buying journey in these sectors is essential</li>
<li>Strong written communication in English; Arabic proficiency is a significant advantage given the bilingual nature of the company’s delivery</li>
<li>Hands-on proficiency with LinkedIn Campaign Manager and Meta Ads Manager; Google Ads experience is a plus</li>
<li>Familiarity with CRM and marketing automation tools (HubSpot preferred)</li>
<li>Ability to translate complex service offerings into clear, engaging content that resonates with senior decision-makers</li>
<li>Google Analytics (GA4) certification and/or Meta Digital Marketing certification is preferred</li>
<li>Understanding of the MENA business landscape, particularly Jordan and Saudi Arabia</li>
</ul>
<h4>Preferred</h4>
<ul>
<li>Prior exposure to government, healthcare, or international development sectors (primary client verticals)</li>
<li>Graphic design capability (Canva or Adobe Suite)</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Marketing specialist in a leading talent, learning, and consulting ecosystem operating across the MENA region. As we grow our presence and pipeline across Jordan, Saudi Arabia, and beyond, we are looking for a marketing specialist to drive inbound lead generation through compelling content that speaks to our target audiences, HR leaders, L&D decision-makers, government entities, CEOs, and corporate executives.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Develop and execute a content-led lead generation strategy aligned with the company’s 3Cs framework and service lines</li>
<li>Build and manage a consistent content calendar across LinkedIn, Instagram, and the company website, targeting HR, L&D, and organizational development audiences in Jordan and the Gulf</li>
<li>Produce or commission content that positions the company as a thought leader — articles, insights, case study narratives, explainer posts, short videos, and campaign assets</li>
<li>Design and run paid campaigns (Meta Ads, LinkedIn Ads, Google Ads) optimised for lead capture among corporate and government decision-makers</li>
<li>Create and manage landing pages, lead magnets, and inbound funnels aligned to specific service lines (capability programs, talent deployment, culture activation)</li>
<li>Develop email nurture sequences targeting prospects at different stages of the buyer journey</li>
<li>Translate client case studies into content that demonstrates real impact and builds trust (where applicable)</li>
<li>Monitor and report on key metrics: qualified leads generated, cost per lead, content engagement, conversion rates</li>
<li>Work closely with the business development team to ensure marketing-qualified leads are handed over with appropriate context</li>
<li>Manage external designers or content creators as needed</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>5+ years of experience in B2B digital marketing with a strong emphasis on content-driven lead generation</li>
<li>Experience marketing consulting, training, L&D, or professional services; understanding the long sales cycle and trust-based buying journey in these sectors is essential</li>
<li>Strong written communication in English; Arabic proficiency is a significant advantage given the bilingual nature of the company’s delivery</li>
<li>Hands-on proficiency with LinkedIn Campaign Manager and Meta Ads Manager; Google Ads experience is a plus</li>
<li>Familiarity with CRM and marketing automation tools (HubSpot preferred)</li>
<li>Ability to translate complex service offerings into clear, engaging content that resonates with senior decision-makers</li>
<li>Google Analytics (GA4) certification and/or Meta Digital Marketing certification is preferred</li>
<li>Understanding of the MENA business landscape, particularly Jordan and Saudi Arabia</li>
</ul>
<h4>Preferred</h4>
<ul>
<li>Prior exposure to government, healthcare, or international development sectors (primary client verticals)</li>
<li>Graphic design capability (Canva or Adobe Suite)</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Marketing specialist in a leading talent, learning, and consulting ecosystem operating across the MENA region. As we grow our presence and pipeline across Jordan, Saudi Arabia, and beyond, we are looking for a marketing specialist to drive inbound lead generation through compelling content that speaks to our target audiences, HR leaders, L&D decision-makers, government entities, CEOs, and corporate executives.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Develop and execute a content-led lead generation strategy aligned with the company’s 3Cs framework and service lines</li>
<li>Build and manage a consistent content calendar across LinkedIn, Instagram, and the company website, targeting HR, L&D, and organizational development audiences in Jordan and the Gulf</li>
<li>Produce or commission content that positions the company as a thought leader — articles, insights, case study narratives, explainer posts, short videos, and campaign assets</li>
<li>Design and run paid campaigns (Meta Ads, LinkedIn Ads, Google Ads) optimised for lead capture among corporate and government decision-makers</li>
<li>Create and manage landing pages, lead magnets, and inbound funnels aligned to specific service lines (capability programs, talent deployment, culture activation)</li>
<li>Develop email nurture sequences targeting prospects at different stages of the buyer journey</li>
<li>Translate client case studies into content that demonstrates real impact and builds trust (where applicable)</li>
<li>Monitor and report on key metrics: qualified leads generated, cost per lead, content engagement, conversion rates</li>
<li>Work closely with the business development team to ensure marketing-qualified leads are handed over with appropriate context</li>
<li>Manage external designers or content creators as needed</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>5+ years of experience in B2B digital marketing with a strong emphasis on content-driven lead generation</li>
<li>Experience marketing consulting, training, L&D, or professional services; understanding the long sales cycle and trust-based buying journey in these sectors is essential</li>
<li>Strong written communication in English; Arabic proficiency is a significant advantage given the bilingual nature of the company’s delivery</li>
<li>Hands-on proficiency with LinkedIn Campaign Manager and Meta Ads Manager; Google Ads experience is a plus</li>
<li>Familiarity with CRM and marketing automation tools (HubSpot preferred)</li>
<li>Ability to translate complex service offerings into clear, engaging content that resonates with senior decision-makers</li>
<li>Google Analytics (GA4) certification and/or Meta Digital Marketing certification is preferred</li>
<li>Understanding of the MENA business landscape, particularly Jordan and Saudi Arabia</li>
</ul>
<h4>Preferred</h4>
<ul>
<li>Prior exposure to government, healthcare, or international development sectors (primary client verticals)</li>
<li>Graphic design capability (Canva or Adobe Suite)</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Marketing specialist in a leading talent, learning, and consulting ecosystem operating across the MENA region. As we grow our presence and pipeline across Jordan, Saudi Arabia, and beyond, we are looking for a marketing specialist to drive inbound lead generation through compelling content that speaks to our target audiences, HR leaders, L&D decision-makers, government entities, CEOs, and corporate executives.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Develop and execute a content-led lead generation strategy aligned with the company’s 3Cs framework and service lines</li>
<li>Build and manage a consistent content calendar across LinkedIn, Instagram, and the company website, targeting HR, L&D, and organizational development audiences in Jordan and the Gulf</li>
<li>Produce or commission content that positions the company as a thought leader — articles, insights, case study narratives, explainer posts, short videos, and campaign assets</li>
<li>Design and run paid campaigns (Meta Ads, LinkedIn Ads, Google Ads) optimised for lead capture among corporate and government decision-makers</li>
<li>Create and manage landing pages, lead magnets, and inbound funnels aligned to specific service lines (capability programs, talent deployment, culture activation)</li>
<li>Develop email nurture sequences targeting prospects at different stages of the buyer journey</li>
<li>Translate client case studies into content that demonstrates real impact and builds trust (where applicable)</li>
<li>Monitor and report on key metrics: qualified leads generated, cost per lead, content engagement, conversion rates</li>
<li>Work closely with the business development team to ensure marketing-qualified leads are handed over with appropriate context</li>
<li>Manage external designers or content creators as needed</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>5+ years of experience in B2B digital marketing with a strong emphasis on content-driven lead generation</li>
<li>Experience marketing consulting, training, L&D, or professional services; understanding the long sales cycle and trust-based buying journey in these sectors is essential</li>
<li>Strong written communication in English; Arabic proficiency is a significant advantage given the bilingual nature of the company’s delivery</li>
<li>Hands-on proficiency with LinkedIn Campaign Manager and Meta Ads Manager; Google Ads experience is a plus</li>
<li>Familiarity with CRM and marketing automation tools (HubSpot preferred)</li>
<li>Ability to translate complex service offerings into clear, engaging content that resonates with senior decision-makers</li>
<li>Google Analytics (GA4) certification and/or Meta Digital Marketing certification is preferred</li>
<li>Understanding of the MENA business landscape, particularly Jordan and Saudi Arabia</li>
</ul>
<h4>Preferred</h4>
<ul>
<li>Prior exposure to government, healthcare, or international development sectors (primary client verticals)</li>
<li>Graphic design capability (Canva or Adobe Suite)</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Key responsibilities of role Developing product strategies for a given geography , collaborating with cross-functional teams to ensure product alignment with business goals Define local Target Product Profile, leading product decisions including market positioning and overall product life cycle management including portfolio shape . Planning trials: define the standard varieties, trial seeds allocation and standard key traits for evaluation of the PLC 6 trials Inputs Seed Production needs of PLC 5 to 6 & 6 to 7 for the territory Consolidates CU or Territory Trial reports (PLC6) to support advancement decision and promotional activities Define and drive New Product Introduction (NPI) strategy and Plans with the Customer Experience campaigns Drive variety naming and activate registration / IP protecting including trials Assess value traits & positioning , proposing pricing Provide strategic inputs to RCL by maintaining an in-depth understanding of the changing market trends,values value chain needs including competitors landscape Update customer needs and preferences, to support analysis of portfolio health, update of TPP and prioritize segments/target/market scope Gives technical support to key producers, leverages technical knowledge to the sales team to prepare sales arguments and after sales support</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Product Strategy Development: Experience in developing product strategies and collaborating with cross-functional teams</li><li>Product Lifecycle Management: Knowledge of defining market positioning and life cycle management</li><li>Data Consolidation and Analysis: Experience in consolidating Trial reports to support advancement decisions and developing promotional activities.</li><li>New Product Introduction Strategy: Ability to define and drive NPI strategy including customer experience campaigns.</li><li>Market Analysis and Pricing: Experience in assessing value traits, market positioning, and proposing pricing strategies based on market trends and competitor analysis.</li><li>Customer Needs Analysis: Ability to update customer needs and preferences, support portfolio health analysis, and update Target Product Profiles.</li><li>Strategic thinking: The ability to think strategically and develop long-term plans for product portfolio development that align with business goals and customer needs.</li><li>Communication skills: Strong communication skills to collaborate with cross-functional teams, including sales, marketing, and engineering, to ensure that product development aligns with customer needs and business objectives.</li><li>Adaptability: The ability to adapt to changing market conditions and customer needs to ensure that the product portfolio remains relevant and competitive.</li><li>Influencing: Strong influencing skills to inspire and motivate teams to achieve product development goals and drive innovation</li></ul><p></p></section>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a creative and results-driven Marketing Specialist to join our team at a leading Consumer Electronics company in Jordan. The successful candidate will be responsible for planning and executing marketing campaigns, strengthening brand awareness, supporting sales initiatives, and enhancing customer engagement across both digital and traditional marketing channels.</p><p>Key Responsibilities</p><ul><li>Develop and implement marketing strategies aligned with the company's business objectives.</li><li>Plan, execute, and monitor digital marketing campaigns across social media, email, and online advertising platforms.</li><li>Create engaging marketing content, including brochures, presentations, newsletters, and social media posts.</li><li>Coordinate with internal departments and external agencies to ensure consistent brand messaging.</li><li>Conduct market research to identify customer needs, industry trends, and competitor activities.</li><li>Organise and support exhibitions, events, product launches, and promotional campaigns.</li><li>Monitor campaign performance and prepare reports with insights and recommendations for improvement.</li><li>Manage the company's website and digital presence to ensure up-to-date and relevant content.</li><li>Support the sales team by developing marketing materials and lead-generation initiatives.</li><li>Ensure all marketing activities comply with the company's branding guidelines.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Marketing, Business Administration, Communications, or a related field.</li><li>3 5 years of experience in marketing, preferably within the energy, industrial, or engineering sector.</li><li>Strong understanding of digital marketing tools, social media platforms, and content creation.</li><li>Proficiency in Microsoft Office and marketing tools such as Google Analytics, Meta Business Suite, or similar platforms.</li><li>Excellent communication skills in both Arabic and English.</li><li>Strong analytical, organisational, and project management skills.</li><li>Creative mindset with attention to detail and the ability to manage multiple projects simultaneously.</li></ul><p>Preferred Skills</p><ul><li>Experience with graphic design tools such as Adobe Photoshop, Illustrator, or Canva.</li><li>Knowledge of SEO, SEM, and email marketing.</li><li>Ability to work effectively in a fast-paced, team-oriented environment.</li><li>Candidates with experience in Consumer Electronics are preferred</li></ul><p></p></section>
KOTRA AMMAN
Jordan - Amman
<p><strong>[Job Description and Requirements]</strong></p>
<p> </p>
<p><strong>Join Our Team at KOTRA Amman – Exclusive Career Opportunities</strong></p>
<p> </p>
<p>KOTRA (Korea Trade-Investment Promotion Agency) is a government-affiliated organization dedicated to promoting trade and investment between South Korea and global markets. Established in 1962, KOTRA operates 132 offices in 86 countries worldwide.</p>
<p> </p>
<p>The KOTRA Amman Office, established in 1977, serves as a strategic hub supporting business cooperation between Korea and the Levant region (including Jordan, Lebanon, and Syria). The KOTRA Amman Office also functions as the Commercial Section of the Embassy of the Republic of Korea.</p>
<p> </p>
<p>To maintain our high standards, we are seeking a highly qualified, motivated, and professional Marketing Specialist to join our team.</p>
<div>
<hr>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a talented Specialist, Finance to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><p>If you want to be part of a team that cares about impact, this is the place for you.</p><p>Key Responsibilities:</p><ul><li>Has the responsibility of (1) monthly-closing tasks, (2) general ledger journal entries and (3) account reconciliations.</li><li>Assist in preparation of the monthly financial reporting package and supplemental schedules for reporting to Corporate (including the SAP BPC consolidation and review of the reporting package to Hikma Corporate).</li><li>Assist in financial planning and budgeting for HPIL company and its affiliates.</li><li>Collaborate with business partners for purposes of analysing income statement fluctuations on a monthly basis and report on variances.</li><li>Ownership of maintaining and enhancing Hikma s documentation of internal processes and controls.</li><li>Help and coordinate requests with internal and external auditors.</li><li>Maintain a questioning mindset to analytically review and challenge the accuracy of support for journal entries and account balances.</li><li>Reviews accounting policies and procedures and, as needed, recommends process improvements (including automation and operational efficiencies).</li><li>Other special projects as assigned</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><p>Minimum: Bachelor's degree or equivalent in Accounting/Finance or similar field.</p><p>Preferred: Professional Certificates</p><p>At least 5-7 years experience in accounting or other relevant practice experience.</p>Skills:<ul<><li>Fluent/Excellent in English (written and spoken).</li><li>Qualified candidates should have experience working with an ERP system, preferably SAP/SAP BPC.</li><li>Strong presentation and interpersonal skills and an effective cross functional communicator.</li><li>Ability to contribute ideas to address business issues.</li><li>Intermediate to advanced knowledge of MS Excel, and PowerPoint, especially the integration with other MS products</li><li>Self-starter with the ability to take the initiative, guide, and influence others toward goal achievement</li><li>Collaborative working style, ability to foster effective working relationships within a team environment.</li><li>Ability to organize and work with large amounts of complex information</li><li>Working knowledge of internal control concepts</li><li>Process oriented, data driven, and exceptionally well organized and detailed</li><li>Experience in pharmaceutical industry preferred.</li><li>Experience in various roles in the accounting and finance functions (GL/AR/AP/Fixed assets).</li></ul<><p></p></section>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets.</p><p><strong>RESPONSIBILITIES:</strong></p><ul><li>Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists.</li><li>Regularly Conducting AVAs & promotional activities.</li><li>Achieve assigned Sales Targets in the designated territory.</li><li>Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory.</li><li>Maintain updated customer database.</li><li>Timely Submission of Daily Calls Report & Weekly Sales Trackers.</li><li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals.</li><li>To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities</li><li>Planning and execution of medical educational events.</li><li>Conduct ongoing market analysis.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>EDUCATION QUALIFICATIONS AND EXPERIENCE:</strong></p><ul><li>Bachelor Degree in B.Sc pharmacy</li><li>2 Years in Pharmaceutical Sales</li></ul><p><strong>TECHNICAL SKILLS:</strong></p><ul><li>Selling Skills/Presentation Skills - Professional</li></ul><p><strong>KEY ATTRIBUTES:</strong></p><ul><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li></ul><p><strong>ASPEN COMPETENCIES:</strong></p><ul><li><strong>BUSINESS</strong><ul><li>Foster Consumer & Customer Commitment</li><li>Makes Good Decision</li></ul></li><li><strong>PEOPLE</strong><ul><li>Communicate Effectively</li><li>Dealing with ambiguity/ Embrace change</li></ul></li><li><strong>SELF</strong><ul><li>Continuously Grow & Develop</li><li>Contribute Special Expertise</li></ul></li></ul><p></p></section>
toto
Jordan - Amman
<p><strong> RECRUITMENT NOTICE<br>
INTERNAL & EXTERNAL</strong><br>
The French section of Médecins Sans Frontières is recruiting for its project in <strong>Amman</strong><br>
<strong> Medical Secretary</strong> <strong>Full time contract</strong><br>
<strong>CONTEXT</strong><br>
Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. For more information, visit our Arabic website, www.msf-me.org.</p>
<p>Médecins Sans Frontières is running a reconstructive surgery program in Amman, which opened in 2006, is giving access to reconstructive surgery (orthopedic, plastic, and maxillo-facial) to war-wounded people providing comprehensive health care, MSF aims at identifying and referring patients from neighboring countries (Iraq, Yemen, Syria, and other countries with conflicts) then ensuring their medical follow-up after discharge.</p>
<p>Médecins Sans Frontières Reconstructive Surgery in Amman are seeking a (1) Medical Secretary – Full time contract.</p>
<p><strong>DIMENSION OF POST</strong><br>
Reconstructive Surgery Hospital with an average of 550 admissions per year, over 1000 surgeries annually, 72 surgical beds and 126 rehabilitation beds, 2 OTs for orthopedic, maxillo-facial and plastic reconstructive surgeries, OPD with an average 550 consultations / month, physiotherapy and psychosocial department, and Antimicrobial Resistance activity (Stewardship, IPC and Micro laboratory) within the hospital.</p>
<p><strong>MAIN PRUPOSE</strong><br>
The secretary provides administrative, organizational, and communication support to both the Hospital Director and the Quality Referent. <br>
The position ensures smooth coordination of meetings, documentation, reporting, internal communication, and follow-up of operational, medical and quality-related activities.<br>
Carrying out medical data collection and entry activities into the mission database recording all relevant clinical and demographic data on patients and ensuring data quality/reliability, according to MSF protocols and maintaining confidentiality while producing the appropriate, updated documents for the medical team in order to support decision making processes. <br>
The role requires strong organizational skills, confidentiality, flexibility, and the ability to manage priorities across two departments.</p>
<p><strong>ACCOUNTABILITIES</strong></p>
<p><strong>QUALITY:</strong><br>
The secretary is working under the supervision of the Quality Referent during his/her dedicated time (50%).</p>
<div>Mission & tasks
Confidential
Jordan - Amman
<p><h4>About Taj HR</h4>
<p>Taj HR Consultancy is a recruitment and HR solutions company that helps organizations build and manage high-performing teams. Our services include recruitment and executive search, as well as HR outsourcing solutions that enable businesses to streamline their HR operations and focus on their core objectives.</p>
<p>We are looking for a motivated Sales Development Specialist to support the growth of our recruitment and HR outsourcing services by identifying new business opportunities and building strong client relationships.</p>
<h4>Job summary</h4>
<p>We are looking for a proactive and ambitious Sales Development Specialist with 1–2 years of B2B sales experience to identify new business opportunities, engage potential clients, and contribute to the growth of our recruitment and HR services portfolio.</p>
<p>This is a fully remote position offering a fixed monthly salary plus an attractive sales commission structure based on performance.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Generate new business opportunities for recruitment and HR outsourcing services.</li>
<li>Identify and engage potential clients across different industries.</li>
<li>Conduct outreach through LinkedIn, email, phone calls, and networking activities.</li>
<li>Schedule meetings with decision-makers and present Taj HR's service offerings.</li>
<li>Understand client hiring and HR operational needs and recommend suitable solutions.</li>
<li>Prepare proposals and coordinate with internal teams to ensure successful service delivery.</li>
<li>Build and maintain long-term client relationships.</li>
<li>Achieve monthly sales targets and contribute to company growth.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>1–2 years of experience in B2B sales, business development, or account management.</li>
<li>Strong communication, presentation, and negotiation skills.</li>
<li>Experience in lead generation and outbound sales.</li>
<li>Ability to work independently in a remote environment.</li>
<li>Good command of English and Arabic.</li>
<li>Proficiency in LinkedIn, Microsoft Office, and CRM systems.</li>
<li>Results-driven mindset with a strong focus on achieving targets.</li>
</ul>
<h4>Compensation & benefits</h4>
<ul>
<li>Fixed monthly salary.</li>
<li>Attractive commission scheme based on sales performance.</li>
<li>Fully remote work arrangement.</li>
<li>Career growth opportunities within a growing HR consultancy.</li>
<li>Supportive and collaborative work environment.</li>
</ul>
<p>Join Taj HR Consultancy and help organizations connect with exceptional talent while building a rewarding career in B2B sales.</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p>
<p>We are looking for a performance marketing account executive to join our growing and award-winning team to work on some of the region's most exciting brands.</p>
<h4>Requirements</h4>
<h4>Job responsibilities:</h4>
<ul>
<li>Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.</li>
<li>Oversee growth in performance. Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.</li>
<li>Solid knowledge of Google ads campaign types.</li>
<li>Continuous analysis of performance and reporting on digital campaigns.</li>
<li>Efficient management of budgets across all engines and campaigns.</li>
<li>Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.</li>
<li>Report on key performance indicators and lead generation initiatives, calculate cost per lead, project spend, adjust to demand and seasonality.</li>
</ul>
<h4>Skills required:</h4>
<ul>
<li>Minimum 2 years of relevant experience</li>
<li>Marketing and advertising background is a big plus</li>
<li>Experience in Google AdWords, Google AdWords Editor, Google Analytics.</li>
<li>Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.</li>
<li>Vast experience in the Google Content Network and with overall display advertising.</li>
<li>Knowledge and experience in retargeting/remarketing.</li>
</ul>
<h4>Benefits</h4>
<p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking a data analysis specialist who will play a key role in designing, developing conceptual, logical, and physical data models by interpreting and analyzing complex datasets with the business in order to provide insights and support data-driven decision-making. This individual will also contribute to maintaining data dictionaries, metadata documentation, and data standards to support consistency and clarity across the organization. This highly collaborative role works closely alongside data engineers, data governance, and business executives to gather and transform data, conduct statistical analysis, and create visualizations and reports that will contribute to identifying trends, patterns, and opportunities that drive business initiatives.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Design, create, implement and maintain logical and physical data models for both IT and business solutions to capture the structure, relationships, and constraints of relevant datasets</li>
<li>Effectively collaborate and communicate with various stakeholders to understand data and business requirements and translate them into data models</li>
<li>Build and operationalize complex data solutions, correct problems, apply transformations, and propose data cleansing or enhancement solutions</li>
<li>Create data flow diagrams, dimensional models (e.g., star schema), and other visual representations to support analytics and reporting</li>
<li>Collaborate with data engineers and database administrators to optimize data collection, storage, and retrieval processes</li>
<li>Develop data modelling best practices, and use these standards to identify and resolve data modelling issues and conflicts</li>
<li>Conduct performance tuning and optimization of data models for efficient data access and retrieval</li>
<li>Incorporate core data management competencies, including data governance, data security and data quality</li>
<li>Develop, implement, and maintain change control and testing processes for modifications to data models</li>
<li>Create and maintain data dictionaries, metadata documentation, and clear definitions for key datasets and business terms</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in data science, data analytics, computer science, information systems or relevant field</li>
<li>At least 3 years of experience as a data analyst, data scientist, BI analyst, or related profession</li>
<li>Proven project experience with programming languages such as DAX, SQL, Python, or R for data manipulation and analysis</li>
<li>Proven project experience with data analysis and visualization tools such as Tableau, Power BI, and Excel</li>
<li>Hands-on relational, dimensional, and analytical project experience</li>
<li>Familiarity with ERP systems such as SAP, Sage, or similar enterprise applications</li>
</ul>
<h4>Skills:</h4>
<p><strong>Soft skills:</strong> Communication and stakeholder engagement, facilitation, creative thinking, problem solving, collaboration and teamwork, relationship management, storytelling, influencing, presentation, excellent English language verbal and written communication.</p>
<p><strong>Data & analytics skills (highly proficient in):</strong> Analytics and modelling concepts and methodologies, strong technical documentation, visualization skills, data management, data architecture, AI.</p>
<p><strong>Data governance (good understanding of the concepts, methods and techniques used):</strong> Business understanding, strategic data management, regulatory compliance, change management.</p>
<p><strong>Other skills:</strong> Project management capabilities, business case development, programming languages like SQL, Python, R, analytics and business intelligence tools like Microsoft Power BI, data modelling, version control.</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking a data analysis specialist who will play a key role in designing, developing conceptual, logical, and physical data models by interpreting and analyzing complex datasets with the business in order to provide insights and support data-driven decision-making. This individual will also contribute to maintaining data dictionaries, metadata documentation, and data standards to support consistency and clarity across the organization. This highly collaborative role works closely alongside data engineers, data governance, and business executives to gather and transform data, conduct statistical analysis, and create visualizations and reports that will contribute to identifying trends, patterns, and opportunities that drive business initiatives.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Design, create, implement and maintain logical and physical data models for both IT and business solutions to capture the structure, relationships, and constraints of relevant datasets</li>
<li>Effectively collaborate and communicate with various stakeholders to understand data and business requirements and translate them into data models</li>
<li>Build and operationalize complex data solutions, correct problems, apply transformations, and propose data cleansing or enhancement solutions</li>
<li>Create data flow diagrams, dimensional models (e.g., star schema), and other visual representations to support analytics and reporting</li>
<li>Collaborate with data engineers and database administrators to optimize data collection, storage, and retrieval processes</li>
<li>Develop data modelling best practices, and use these standards to identify and resolve data modelling issues and conflicts</li>
<li>Conduct performance tuning and optimization of data models for efficient data access and retrieval</li>
<li>Incorporate core data management competencies, including data governance, data security and data quality</li>
<li>Develop, implement, and maintain change control and testing processes for modifications to data models</li>
<li>Create and maintain data dictionaries, metadata documentation, and clear definitions for key datasets and business terms</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in data science, data analytics, computer science, information systems or relevant field</li>
<li>At least 3 years of experience as a data analyst, data scientist, BI analyst, or related profession</li>
<li>Proven project experience with programming languages such as DAX, SQL, Python, or R for data manipulation and analysis</li>
<li>Proven project experience with data analysis and visualization tools such as Tableau, Power BI, and Excel</li>
<li>Hands-on relational, dimensional, and analytical project experience</li>
<li>Familiarity with ERP systems such as SAP, Sage, or similar enterprise applications</li>
</ul>
<h4>Skills:</h4>
<p><strong>Soft skills:</strong> Communication and stakeholder engagement, facilitation, creative thinking, problem solving, collaboration and teamwork, relationship management, storytelling, influencing, presentation, excellent English language verbal and written communication.</p>
<p><strong>Data & analytics skills (highly proficient in):</strong> Analytics and modelling concepts and methodologies, strong technical documentation, visualization skills, data management, data architecture, AI.</p>
<p><strong>Data governance (good understanding of the concepts, methods and techniques used):</strong> Business understanding, strategic data management, regulatory compliance, change management.</p>
<p><strong>Other skills:</strong> Project management capabilities, business case development, programming languages like SQL, Python, R, analytics and business intelligence tools like Microsoft Power BI, data modelling, version control.</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn't within servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn’t service’s scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn’t service’s scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>