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<p><strong>Job Title: </strong>WAM Liaison Officer </p>
<p><strong>Department: </strong>WAM/ Operations </p>
<p><strong>Position Grade:</strong> D</p>
<p><strong>Reports to: </strong>TFM Training Lead/WAM Operations Manager </p>
<p ><strong>No. of subordinates: </strong>Direct: 0 Indirect: 0</p>
<p ><strong>Working time %: </strong>100%</p>
<p><strong>Location: </strong>MAG Jordan – Amman, Zarqa, with travel to project operational areas outside of these location.</p>
<p><strong>_________________________________________________________________________________</strong></p>
<p> </p>
<p> </p>
<p><strong>MAG’s Vision is a safe future for women, men and children affected by violence, conflict and insecurity. </strong>People will live in communities where their rights are upheld, with dignity and choice and free from fear from mines, explosive remnants of war (ERW) and the impact of small arms and light weapons and ammunition.</p>
<p> </p>
<p><strong>MAG’s Mission is to save lives and build safer futures.</strong> We will use our core skills and distinctive competence to save lives through the removal of mines and ERW, and reduce the impact of small arms, light weapons and ammunition on people and communities. How we do this is as important as what we do – we work primarily with and for communities, for us ‘it’s all about people’.</p>
<p> </p>
<p><strong>MAG’s Values</strong><strong>. </strong>Our values come to life through our actions, every day. How we act has an impact on others. As someone who works at MAG, you can help to create a positive culture by demonstrating our values through your own behaviour and actions. Everyone has a role to play in shaping our culture. Everyone should understand our values and is encouraged to think how they are relevant to their individual role.</p>
<p> </p>
<p><strong>DETERMINED</strong><strong> - We work with purpose. </strong></p>
<p> </p>
<p><strong>EXPERT </strong><strong>- Through excellence and expertise we build trust.</strong></p>
<p> </p>
<p><strong>INTEGRITY</strong><strong> - We strive to do the right thing.</strong></p>
<p> </p>
<p><strong>COMPASSION</strong><strong> - People come first in everything we do. </strong></p>
<p> </p>
<p><strong>INCLUSIVE</strong><strong> - We are inclusive, and we value diversity. </strong></p>
<p><strong>_________________________________________________________________________________</strong></p>
<p> </p>
<p><strong><u>Job Purpose</u></strong></p>
<p> </p>
<p>The Liaison Officer will provide dedicated coordination and administrative support to facilitate the effective delivery of the International Ammunition Technician Course conducted in Jordan for Jordanian Armed Forces (JAF) personnel. The role is specifically designed to assist the newly deployed Training Lead (TL) in managing daily and weekly operational, logistical, translation, and coordination requirements associated with the course, ensuring smooth communication between stakeholders and uninterrupted execution of training activities.</p>
<p>The Liaison Officer will support translation of technical training delivering as required, other duties will be to ensure that all enabling functions, such as coordination with military counterparts, scheduling, documentation, and logistical follow‑up, are managed efficiently and in accordance with organisational procedures and national protocols.</p>
<p> </p>
<p><strong>_________________________________________________________________________________</strong></p>
<p> </p>
<p> </p>
<p> </p>
<p><strong><u>Principal Responsibilities </u></strong></p>
<p> </p>
<p><strong><u>Liaison, Coordination and Representation</u></strong></p>
<p> </p>
<ol>
<li>Act as the day‑to‑day liaison between the project team, the Technical Field Managers (TFMs) Training Lead, and designated Jordanian Armed Forces (JAF) focal points.</li>
<li>Facilitate official communication and coordination with JAF and administrative offices to support course implementation.</li>
<li>Translate training delivery where needed.</li>
<li>Coordinate access permissions, entry procedures, and movement within military installations in line with national military regulations.</li>
<li>Support the TFMs in arranging meetings, briefings, and coordination sessions with JAF counterparts and other relevant stakeholders.</li>
<li>Represent the organisation in routine coordination meetings when required and relay outcomes to the TFMs and project management.</li>
<li>Ensure cultural and institutional sensitivities are respected in all interactions with national counterparts.</li>
<li>Understand all stakeholder organisational structures and operate within their boundaries.</li>
<li>Ensure relevant and transparent communications on all program issues.</li>
<li>Ensure the integrity of MAG’s organisational profile in all external communications (written and verbal).</li>
</ol>
<p> </p>
<p><strong><u>Project Planning and Monitoring</u></strong></p>
<p> </p>
<ol>
<li>Responsible for Procurement and logistics planning, coordination, follow up on deliveries with procurement and logistics department. </li>
<li>Assist the TFMs in preparing and maintaining detailed weekly and daily activity plans for the duration of the course.</li>
<li>Track implementation of planned activities, including classroom sessions, practical exercises, site visits, and administrative milestones.</li>
<li>Maintain an updated course schedule and ensure timely dissemination of changes to all concerned parties.</li>
<li>Monitor the availability and readiness of training venues, equipment, and supporting services, and follow up with responsible entities to resolve issues.</li>
<li>Support the organization of opening and closing ceremonies, official visits, and evaluation events as required.</li>
<li>Highlight and address the TFMs problems that partner organisations encounter during partner collaboration and cooperation.</li>
</ol>
<p> </p>
<p><strong><u>Information Management</u></strong></p>
<p > </p>
<ol>
<li>Ensure collection of the required data.</li>
<li>Provide data to the Information Management Unit in the appropriate formats.</li>
<li>Undertake data entry, analysis, and reporting as required.</li>
<li>Maintain organised records of participant lists, attendance sheets, contact details, and official correspondence related to the course.</li>
<li>Manage the flow of information between the TFMs, project team, and JAF counterparts to ensure all stakeholders have accurate and up‑to‑date information.</li>
<li>Ensure that all documentation is stored, archived, and shared in accordance with organisational information management procedures.</li>
<li>Support the preparation and translation (if required) of administrative documents, schedules, and routine correspondence between English and Arabic.</li>
</ol>
<p> </p>
<p> </p>
<p><strong><u>Reporting</u></strong></p>
<p> </p>
<ol>
<li>Submit weekly activity plans and reports to the TFM-TL and other persons as required.</li>
<li>Maintain clear and efficient communication with the TFMs and other team members as necessary, ensuring effective reporting when needed.</li>
<li>Provide the TFMs with regular updates on coordination status, emerging issues, and required follow‑up actions.</li>
<li>Draft short weekly coordination summaries highlighting key activities, challenges, and mitigation measures.</li>
<li>Maintain logs of meetings, decisions, and action points, ensuring they are tracked to completion.</li>
<li>Support the compilation of end‑of‑course administrative reports and lessons learned related to coordination and logistics.</li>
</ol>
<div>
<p> </p>
<p><strong>Questscope for Social Development</strong></p>
<p><strong>POSITION TITLE: </strong>Protection Officer</p>
<p><strong>REPORTS TO: </strong>Programs Development Manager</p>
<p><strong>DEPARTMENT / COUNTRY PROGRAM DESCRIPTION</strong></p>
<p>Questscope has a long history of impactful work in Jordan and the wider region. In partnership with the Ministry of Social Development and the World Bank, Questscope developed one of the largest civic engagement programs in Jordan, training more than 4,000 university student volunteers to mentor 6,000 young people in conflict with the law and at risk of delinquency and incarceration.</p>
<p>In collaboration with the Ministry of Education, Questscope introduced an accredited non-formal education program—unique in the Arab world—that has enabled thousands of out-of-school young men and women to continue their studies.</p>
<p>In the Za’atari Refugee Camp, Questscope adapted its mentoring approach to address the needs of young people displaced by war and violence. A Youth Center was established, reaching more than 15,000 young people in the camp, fully led and directed by a core team of 40 dedicated Syrian volunteers.</p>
<p>Over the years, Questscope has implemented successful mentoring, education, and emergency aid initiatives for thousands of disadvantaged youth, in partnership with USAID, UNICEF, UNFPA, the European Union, the World Bank, and others. Its programs extend across Jordan, Syria, Lebanon, Northern Iraq, Yemen, Germany, and Sudan.</p>
<p><strong>PRIMARY PURPOSE OF THE POSITION</strong></p>
<p>Questscope is recruiting a Protection Officer to lead the technical implementation and day-to-day oversight of protection, child protection, and gender-based violence (GBV) risk mitigation activities across its field locations in Jordan.</p>
<p>The Protection Officer will ensure that protection principles are fully mainstreamed across all project activities, manage individual protection cases and referrals, deliver capacity-building sessions on safeguarding, and maintain strong coordination with protection working groups and local service providers.</p>
<p><strong>PRIMARY DUTIES AND RESPONSIBILITIES</strong></p>
<p><strong>1. Case Management & Individual Protection Support</strong></p>
<ul>
<li>Identify, document, and manage vulnerable cases (including children at risk, survivors of violence, and displaced individuals) following standard case management steps and confidentiality protocols.</li>
<li>Conduct regular follow-ups, case reviews, and case closures, and escalate high-risk cases immediately to the direct manager.</li>
<li>Map, establish, and maintain active referral networks with specialized protection agencies, legal aid organizations, medical facilities, and government social units, tracking the status and outcomes of every referral until closure.</li>
<li>Evaluate eligibility for protection-specific emergency assistance or individual support packages in line with donor criteria.</li>
</ul>
<p><strong>2. Protection Mainstreaming & Safeguarding</strong></p>
<ul>
<li>Conduct regular protection risk assessments across program centers and field activities to ensure safety, dignity, 'Do No Harm' approaches, and equal access for all beneficiaries.</li>
<li>Serve as a field focal point for Child Safeguarding and Prevention of Sexual Exploitation and Abuse (PSEA), ensuring field staff, volunteers, and partners strictly adhere to codes of conduct.</li>
<li>Receive, document, and report safeguarding and PSEA concerns through Questscope's internal reporting mechanisms within the required timeframes, while protecting survivor confidentiality.</li>
<li>Support the integration of gender mainstreaming, disability inclusion, and age-appropriate practices into project activities.</li>
</ul>
<p><strong>3. Capacity Building & Community Awareness</strong></p>
<ul>
<li>Organize and facilitate community-based awareness sessions for parents, youth, and community members on protection risks, child rights, and available referral channels.</li>
<li>Conduct training workshops for field staff, educators, and volunteers on Psychological First Aid (PFA), identification/referral protocols, and safe disclosure management.</li>
<li>Support the set-up and monitoring of safe, accessible feedback and complaints channels for beneficiaries across centers, ensuring concerns are addressed and closed on time.</li>
</ul>
<p><strong>4. Coordination, Reporting & Monitoring</strong></p>
<ul>
<li>Represent Questscope in local Protection, Child Protection, and GBV sub-working groups and inter-agency coordination meetings.</li>
<li>Maintain secure, confidential, and updated protection databases, generating accurate monthly progress and indicator reports for management and donors.</li>
<li>Apply data protection and information-sharing protocols (consent, coded case files, need-to-know access) at all times.</li>
</ul>
<p><strong>EDUCATION, SKILLS & COMPETENCIES</strong></p>
<ul>
<li>Education: Bachelor's degree in Social Work, Sociology, Psychology, Human Rights, International Law, or a related field.</li>
<li>Experience: 3–6 years of professional experience in humanitarian protection, child protection case management, or GBV response programming in Jordan.</li>
<li><strong>Technical Skills:</strong>
<ul>
<li>Deep understanding of national protection legislation, Jordanian family/social development laws, IASC protection guidelines, and CP/GBV minimum standards.</li>
<li>Strong skills in individual protection case management, vulnerability scoring, and inter-agency referral pathways in Jordan.</li>
<li>Experience with protection risk assessments, safety audits, PSEA, and Child Safeguarding protocols.</li>
<li>Good command of Microsoft Office (especially Excel) and data collection tools (e.g., KoBo).</li>
</ul>
</li>
<li>Training & Certifications: Certified training in Inter-Agency Case Management, Child Safeguarding, PSEA, Psychological First Aid (PFA), or GBV Core Principles.</li>
<li>Languages: Full proficiency in Arabic & English (written and spoken).</li>
<li>A valid driving license is an asset, given frequent field visits.</li>
</ul>
<p><strong>KEY BEHAVIORS & ABILITIES</strong></p>
<ul>
<li>High empathy, active listening, and a survivor-centered approach.</li>
<li>Strict ethical integrity, impartiality, and confidentiality.</li>
<li>Crisis management, emotional resilience, and trauma awareness.</li>
<li>Strong group facilitation and community engagement skills.</li>
<li>Cultural sensitivity and objective problem-solving skills.</li>
<li>Self-care awareness and ability to manage secondary stress.</li>
</ul>
<p ><strong >Position:</strong> Case Worker </p>
<p ><strong >Job site:</strong> Amman</p>
<p ><strong >Reports to:</strong> (Hierarchical and Technical) Protection Team Leader.</p>
<p ><strong >Status:</strong> Fulltime.</p>
<p ><strong >About INTERSOS:</strong></p>
<p >INTERSOS is an Italian humanitarian organization that works all over the world bringing assistance to people in danger, including victims of natural disasters and armed conflicts. We intervene to effectively meet the needs of people in crisis, with particular attention to vulnerable groups, women and children. We provide primary assistance in terms of food, shelter, medical assistance and basic goods, while also ensuring that basic needs, education, safe water and health needs are met during the recovery phase.</p>
<p >Since 2012, INTERSOS has had operations in the Middle East to contribute towards ensuring emergency relief and social protection assistance for Syrian refugees fleeing their home in search of safety, with special focus on most vulnerable groups (children, women, elderly and persons with special needs).</p>
<p >In Jordan, INTERSOS has focused its humanitarian response on supporting Syrian families displaced across urban and rural areas, as well as vulnerable host communities, witha programme that concentrates on protection</p>
<p ><strong >Purpose/objective of the position:</strong></p>
<p >Under the supervision of the Case Workers Team Leader and with technical support from the Protection Coordinator, Case Worker will be responsible to identify and assess cases in need of individual support. The Case Worker will act according to the guiding principles of GBV and Child Protection case management and will ensure a non-discriminatory approach, act according to the best interests of the child, ensure accountability, respect professional boundaries, and avoid conflicts of interest.</p>
<p ><strong >Generic Duties:</strong></p>
<ul >
<li >Conduct intake interviews with individuals identified by the team during outreach work or referred by other agencies, and open a case if vulnerability criteria are met; </li>
<li >Perform service mapping assessments; </li>
<li >Conduct initial (rapid) assessments for individual cases and prioritize them according to risk level, including psychosocial assessments of vulnerable cases that take into account environmental, emotional, behavioral, and social factors as well as resources and strengths that impact the individual well- being;</li>
<li >Conduct home visits to assess beneficiaries’ living conditions when necessary;</li>
<li >Develop a tailored case plan with the client, based on needs identified during the assessment;</li>
<li >Refer beneficiaries to appropriate services and when necessary, accompany them to different service providers;</li>
<li >Provide continuous basic emotional support and counselling through regular follow-up meetings, establishing a relationship built on trust respecting confidentiality protocols;</li>
<li >Document cases on the internal case management platform and ensure that any progress on action plan and any significant change in client’s psychosocial well-being and overall situation is timely and duly recorded;</li>
<li >Ensure proper and safe filing and archiving of case management files to maintain data confidentiality’;</li>
<li >Discharge cases when objectives in the case plan are met and no further needs are identified;</li>
<li >Join in the awareness raising activities in coordination with social workers, when it is necessary to identify and respond to cases immediately;</li>
<li >Carry out all tasks in line with the existing SoPs, and respecting key protection principles, including but not limited to: do no harm, non-discrimination, confidentiality, accountability and need-to-know principles;</li>
<li >Participate in internal case management meetings and bring to immediate attention any case of special/emergency needs to the Case Worker Team Leader;</li>
<li >Ensure good relationships and coordination with the main service providers in the area of intervention to improve identification of persons with specific needs for prompt referral, follow up and information sharing;</li>
<li >Manage the hotline according to the internal procedures and under the supervision of the Case Workers Team Leader;</li>
<li >Ensure the provision of emergency cash assistance for the most vulnerable clients, according to the needs of the clients, the agreed criteria and the internal procedures and under the supervision of the Case Workers Team Leader;</li>
<li >Identify and report gaps in the availability and quality of services provision for clients in the target areas;</li>
<li >Accomplish any other assignments given by supervisors or Protection Specialist/Protection Coordinator.</li>
</ul>
<p ><strong >Other Responsibilities:</strong></p>
<ul >
<li >Uphold the INTERSOS Code of Conduct and policies;</li>
<li >Ensure the respect of the core humanitarian principles: neutrality, impartiality, independence, and humanity and the respect of the “do no harm” principle of humanitarian action.</li>
<li >Strictly follow the internal procedures, policies (PSEA, CPP etc.) and guidelines and Standard Operating Procedures (SOPs).</li>
<li >The staff is allowed to drive INTERSOS vehicles for working-related purposes following the standard operating procedures (sops) for the use of INTERSOS vehicles and movement planning (fleet management) and after having obtained the clearance to drive</li>
</ul>
<p ><strong >Minimum requirements</strong></p>
<ul >
<li >University degree in Social Services, Community Development, Psychology or Social Work degree and/or equivalent practical field experience, preferably with a humanitarian organization; </li>
<li >Ideally at least 1 years of experience in protection related sectors, including at least 1 year of experience in emergency projects; </li>
<li >Previous Experience with NGOs will be an asset;</li>
<li >Extensive field experience and an in–depth knowledge of refugees’ context;</li>
</ul>
<p ><strong >Other requirements:</strong></p>
<ul >
<li >Native Arabic -Good written and spoken English</li>
<li >Strong team spirit, comfortable in a multi-cultural environment</li>
<li >Excellent analytical skills, observation and analysis capacity, and reporting skills.</li>
<li >Very strong interpersonal skills: strong communication and diplomatic skills</li>
<li >Practical and problem-solver</li>
<li >Ability to deal with heavy work pressure</li>
<li >Excellent time management skills and resourcefulness with attention to details.</li>
</ul>
<p >The HR Department will begin reviewing applications before or after the closing date of the announcement once a sufficient number of applicants has been received. Therefore, we kindly encourage you to apply as soon as possible.<br >
</p>
<p>Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems. Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events. Design, confirm, and communicate room layouts and set-up requirements for special events. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations. Transmit information or documents using computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare weekly departmental payroll paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures, report accidents and injuries, and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets, and visually inspect tools, equipment, or machines. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: At least 2 years of supervisory experience. License or Certification: None</p>
Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment, and inform the manager of low-supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.</p>
<p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedures in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity, and inform the supervisor or manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies.</p>
<p>Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to the manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets.</p>
<p>Anticipate and address guests’ service needs; assist individuals with disabilities. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality.</p>
<p>Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point-of-sale systems.</p>
<p>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces, as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: At least 1 year of supervisory experience.</li>
</ul>
<h4>Required qualifications</h4>
<ul>
<li>License or certification: CPR certification.</li>
<li>First aid certification.</li>
<li>Recreation and fitness equipment certification.</li>
<li>Any certification or training required by local and state agencies.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that is synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition, and, most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s the JW treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<h4 class="header-ribbon">About the Company</h4>
<p></p><p>Marriott International is the world's largest hotel company based in Bethesda, Maryland, USA, with more than 6,000 properties in 122 countries and reported revenues of nearly $14 billion in fiscal year 2015. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.</p>
<p>The company operates and franchises hotels and licenses vacation ownership resorts under 30 brands. Marriott International has more than 500,000 people working worldwide at managed or franchised properties, as well as at corporate offices. The company has been consistently recognized as a top employer and for its superior business ethics.</p>
<p>Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.</p>
<p></p>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team </span></p>
<p ><span >The Mercy Corps Finance Department is responsible for all financial functions in Jordan, including accounting, payments and banking, payroll, budgeting, financial reporting, and grant financial management and compliance. The Mercy Corps Finance Department ensures compliance with donor regulations as well as Mercy Corps’ internal policies and procedures. In its role as a support to the Program Department, the Finance Department provides timely reports and assistance to the Country Director and the Program team to ensure that financial resources are used efficiently and effectively. </span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >Working in the Finance Department under the direction of the Finance Manager, the Finance Assistant will ensure the accuracy and completeness of Mercy Corps accounting records and will have primary responsibility for managing the monthly accounting cycle. </span></p>
<p > </p>
<p ><span >Essential Responsibilities </span></p>
<p ><span >1. Monitor petty cash payment requests daily and ensure the supporting documents and approval have been taken as per policies.</span></p>
<p ><span >2. Serve as a custodian of the safe boxes, checkbooks, vouchers, and other financial documents/archives</span></p>
<p ><span >3. Managing the petty cash to ensure compliance with the cash management policy and maintain the proper level of available cash in the safe.</span></p>
<p ><span >4. Responsible to perform cash counts on a regular basis, both on a weekly and monthly basis</span></p>
<p ><span >5. Follow up on operational advances clearance and ensure that submission is on time with correct information and supporting documents </span></p>
<p ><span >6. Follow Up on Expat salary advances and expenditures.</span></p>
<p ><span >7. Based on the approved payment request, prepare and process bank payments for the vendors/suppliers.</span></p>
<p ><span >8. Responsible for Entering transactions into Navigator Daily.</span></p>
<p ><span >9. Provide support in the preparation of month-end close-out.</span></p>
<p ><span >10. Check and follow up on the fuel report and enter it into the Navigator Monthly bases.</span></p>
<p ><span >11. Prepare monthly driver overtime and ensure the accuracy of calculations and supporting documents and clear the accrual accounts in the Navigator </span></p>
<p ><span >12. Prepare monthly Bank reconciliation. </span></p>
<p ><span >13. Maintaining a Proper Archiving System for Finance Vouchers in Soft and Hard Copies in Compliance with Mercy Corps' Standard Procedures and Policies.</span></p>
<p ><span >14. Follow up with the suppliers through the Finance direct mobile number and follow up about the outstanding balances.</span></p>
<p ><span >15. Provide support for CFW payments by checking the payment. </span></p>
<p ><span >16. Provide Support in Audit Preparation </span></p>
<p ><span >17. Any other similar duties as above as reasonably assigned by the supervisor.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility</span></p>
<p ><span >No</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > Finance Manager</span></p>
<p ><span >Works Directly With: </span><span >All staff </span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >• Bachelor’s degree in accounting, Finance </span></p>
<p ><span >• Minimum of 1–2 years of relevant accounting or finance experience, </span></p>
<p ><span >• Good understanding of accounting principles and financial procedures.</span></p>
<p ><span >• Good Skills in Microsoft Excel and Microsoft Office applications;</span></p>
<p ><span >• The ability to written and verbal communication skills in English</span></p>
<p ><span >• Excellent attention to detail and high level of accuracy.</span></p>
<p ><span >• Ability to work independently and collaboratively within a team</span></p>
<p > </p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Jordan and it requires up to 5% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing, and staff will have access to good medical services and the living situation is of a high standard. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p > </p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Purpose As a Project Lead in Tarjama&, you will be responsible for managing multiple language-related projects simultaneously, ensuring that they are delivered on time and within scope.<br> Through effective written and verbal communication ensure that operations teams are clear on the scope, complexity, and expectations of clients for all projects and that the clients are kept fully informed as to the progress, and status of their projects.<br> This role also involves ensuring tasks are effectively assigned and any resource or quality concerns are promptly escalated to senior staff members.<br> Duties & Responsibilities Account and Financial Management: Manage key accounts with varied project types, ensuring client satisfaction while achieving an acceptable profit level to ensure repeat business from clients and to add real value.<br> Work closely with the commercial team to support the financial management of assigned accounts including revenue forecasting each month and project cost management.<br> Prepare quotes and invoices using project management software to ensure that we generate revenue and meet our business goals.<br> Task Management and Progress Monitoring: Assign tasks to team members and track task completion, ensuring that project tasks are completed on time and to the required standard.<br> Monitor project progress and report to the team lead and other stakeholders using project management tools and techniques to ensure that projects meet our client's requirements and expectations.<br> Cross-Functional Collaboration: Work with our team of language professionals to ensure that project deliverables are of high quality and meet our clients' specifications.<br> Project Management Process Improvement: Ensure adherence to company standards and procedures in project management to maintain our reputation for delivering high-quality language services.<br> Support in Developing and implementing project management processes and tools to enhance our project management capabilities as instructed, ensuring that we are continuously improving our project management practices.<br> Identify errors and areas of improvement in the projects and report the needed to the relevant stakeholders.<br> Documentation and Communication: Maintain project documentation, including project plans, reports, and communications, using document management software such as SharePoint, Google Drive, etc.<br>, to ensure that we have accurate records of our projects.<br> Attend and lead conference calls with clients and team members when needed.<br> Attend regular client meetings, documenting these and distributing minutes/actions to the team.<br> Education, Experience & Qualifications Bachelor's degree in business, management, industrial engineering, or any related field.<br> (3-5) years of experience in managing projects, with at least 1 year in localisation industry.<br> Excellent organizational and time management skills, with the ability to prioritize tasks and work under pressure.<br> Excellent attention to details to ensure that high quality standards are maintained.<br> Ability to meet strict deadlines and to manage competing priorities and changing demands.<br> Ability to follow instructions and work independently whilst using own initiative.<br> Knowledge of working with TMS and CAT tools is essential.<br> Ability to establish and maintain effective working relationships with colleagues, managers and clients Essential fluency in both English & Arabic.<br> An additional language would be advantageous.<br> Behavioural Competencies Initiative Problem Solving & Decision Making Team Oriented Adaptability Ability to Work under Pressure Communication Emotional Intelligence & Empathy Adaptability Delegation Planning & Organizing Stakeholder Management Technical Competencies Knowledge of translation and localization processes and technologies, CAT tools .<br> Good knowledge of all aspects of localisation projects including internationalisation, DTP workflows, various translation workflows, Familiarity with workflow management software Technical writing Localization Project Methodologies Localization Product Knowledge Budget Management Conflict Management Cost Management Reporting Skills Research Skills Risk Management</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>Role Summary</strong></span></span></p><br><p><span><span>The Accounts Payable Intern will support APCO's North America finance function from APCO's office in Amman, Jordan. The intern will assist with day-to-day accounts payable activities, invoice processing, payment documentation, vendor support, and finance administration while gaining hands-on exposure to accounting operations within a global organization. This role will report to the Accounts Payable Lead in Amman and will work closely with finance colleagues supporting APCO's North America offices. The candidate must be based in Amman, Jordan and available to work on-site from 3:00 PM to 11:00 PM Jordan local time.</span></span></p><br><p><span><span><strong>Job Responsibilities</strong></span></span></p><br><ul><li><p><span><span>Support the review, coding, and processing of supplier invoices in a timely and accurate manner.</span></span></p><br></li><li><p><span><span>Assist with maintaining accounts payable records, invoice files, payment confirmations, and supporting documentation.</span></span></p><br></li><li><p><span><span>Help verify invoices, expense-related documentation, and vendor information in line with internal procedures.</span></span></p><br></li><li><p><span><span>Support vendor account reconciliations and follow up on outstanding items as required.</span></span></p><br></li><li><p><span><span>Assist with monitoring accounts payable mailboxes and responding to routine inquiries under the guidance of the Accounts Payable Lead.</span></span></p><br></li><li><p><span><span>Support the preparation of payment documentation and related finance trackers.</span></span></p><br></li><li><p><span><span>Assist with data entry and updates within APCO’s accounting and finance systems.</span></span></p><br></li><li><p><span><span>Help identify discrepancies and escalate issues to the Accounts Payable Lead when needed.</span></span></p><br></li><li><p><span><span>Support month-end closing activities, reporting requirements, and accounts payable follow-ups.</span></span></p><br></li><li><p><span><span>Participate in finance process improvement initiatives and ad hoc assignments as requested.</span></span></p><br></li></ul><p><span><span><strong>Requirements</strong></span></span></p><br><ul><li><p><span><span>Bachelor's degree in accounting, Finance, Business Administration, or a related field. </span></span></p><br></li><li><p><span><span>Previous internship experience in finance or accounting is a plus.</span></span></p><br></li><li><p><span><span>Strong attention to detail and accuracy.</span></span></p><br></li><li><p><span><span>Good organizational and time management skills.</span></span></p><br></li><li><p><span><span>Proficiency in Microsoft Excel and other Microsoft Office applications.</span></span></p><br></li><li><p><span><span>Strong verbal and written communication skills in English.</span></span></p><br></li><li><p><span><span>Proactive, reliable, and eager to learn.</span></span></p><br></li><li><p><span><span>Ability to work collaboratively with local and international teams.</span></span></p><br></li></ul><p><span><span><strong>Careers at APCO</strong></span></span></p><br><p><span><span>Through our recruitment, hiring and retention efforts, APCO is committed to building teams to bring the best possible expertise and robust perspectives to our clients. We embrace differences in experience, viewpoint and ideas, starting with our values and extending to our behaviors, policies and practices. We aim to create a positive work experience and welcoming environment where everyone feels they belong and can thrive.</span></span></p><br><br><p><span><span><b>About APCO</b></span></span></p><br> <p><span>APCO is a global advisory and advocacy firm helping leading corporations, foundations and governments navigate a complex world and create lasting impact. </span></p><br><br> <p><span>Founded in 1984, </span><span>with one woman’s vision and bold action, APCO has grown into an independent, majority women-owned firm of more than 1,200 employees with work spanning 80 markets around the world.</span></p><br><br> <p><span><span>Headquartered in Washington, D.C., APCO is </span><span>comprised</span><span> of strategic advisers, </span><span>consultants</span><span> and creators, working together across borders and functions, to provide services and </span><span>expertise</span><span> on financial, competitive, </span><span>political</span><span> and societal issues. </span></span></p><br><br> <p><span><span>APCO is a trusted partner to bold purpose-led leaders, lawmakers, government officials, NGOs, the media and other stakeholders in the </span><span>health, energy, technology, transportation & </span><span>infrastructure</span><span> and food & consumer products sectors. For 40 years, the firm has provided public affairs, crisis & reputation, impact, corporate </span><span>reputation</span><span> and global solutions services. </span></span></p><br><br> <p><span>APCO is </span><span><span>renowned for its ability to champion clients’ interests and permission to </span><span>operate</span><span>, build their reputation and strengthen their standing. </span></span><span>APCO’s integrated approach and team of tenacious and empathic talent create connections and winning strategies that accelerate progress and deepen impact.</span></p><br><br> <p><span>By bringing diverse people and ideas together, and working beyond traditional boundaries, APCO builds the un/common ground upon which progress is made.</span></p><br><br> </div>
<p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>The Recreational Services Associate is responsible for the day-to-day operational tasks of the Morale Welfare & Recreation (MWR) center operations, lounge/bar operations, learning resource center (LRC) operations, theater operations, marketing, media center operations, and information ticket and tours (ITT). Services provided include resale operations and alcohol sales, facility & equipment management and basic repair, special events, games, cultural tours and day trips, and other supporting activities as specified in the Performance Work Statement (PWS).</p><p>Responsible for performing all duties required for the operation of installation services. Duties include, but are not limited to, cashier, customer service, bartending, lounge support, basic maintenance and cleaning, inventory, stocking, basic technical equipment assistance, event setup and break down, tour & trips guide, etc. as specified in the Performance Work Statement. Responsible for monitoring and performing escort duties for the LN workforce in accordance with 332 AEWI and AFCENTI 32-1002 and shall obtain an escort badge. Provide excellent customer service and performs related tasks in all functional areas of recreational services. Responsible for the maintenance and condition of the equipment in each facility. Shall implement and maintain procedures for tracking and issuing CAC equipment to guests. Shall provide complimentary snacks such as popcorn during hours of operation. Shall perform alcohol sales and maintain accurate inventory in accordance with established AF, AFCENT and EFSS procedures. Shall establish and maintain appropriate inventory levels and complete weekly inventory of all equipment and supplies. Shall ensure bottled water is transported and stocked in clean refrigeration units for guests. Shall provide set up and breakdown of Government furnished equipment such as tables, chairs, music system, ice chests, stages, etc. Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas. Responsible for completing all assigned Vectrus and Government required training courses Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment, and tools). Responsible for precise execution of company time reporting procedures and accurate completion of timesheet. Shall perform as supplemental personnel as needed for all Installation Service functional areas. Performs other duties as assigned in accordance with contractual, functional, and mission requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Must have a high school diploma or equivalent</p><p>Must have at the time of offer and maintain a valid U. S. SECRET or Interim Secret Security Clearance. Clearance will be verified upon offer.</p><p>Must be a U.S. Citizen with a current, valid U. S. Passport and U. S. Driver s License, and International Driver s License.</p><p>Must be certified or shall be willing to receive certification to drive up to a 10K forklift.</p><p>Must be able to or shall be willing to learn to drive manual transmission vehicles.</p><p>Must be able to read, write, speak, and understand English fluently.</p><p>Must be able to pass MOD18 employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.</p><p>Candidates must successfully complete hands on CBRN (chemical, biological, radiological and nuclear) defense training. Training includes the successful fit testing of DoD provided protective gear.</p><p>Must have a Serve-Safe Alcohol Awareness certification if assigned to Lounge/Bartender work.</p><p>Must have CPR/AED/First Aid certification to work in any Fitness Center.</p><p>A minimum of one year of working in customer service with retail, hotel front desk operations and/or restaurant experience.</p><p>Prior Air Force experience in Services career field preferred.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Role</strong>: Customer Service Associate<br><strong>Job Type</strong>: full-time – 6 Month contract<br><strong>Location</strong>: AMM15 – Amman, Jordan<br><strong>Pay Rate:</strong> 500 JOD <br>Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead, we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.<br><strong>What will you do as a Customer Service Associate? </strong><br>As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our (United Kingdom /English) customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.<br><strong>What are your hours?</strong><br>This role requires working variable hours to match customers need us most. you will work 9 hours per shift and your work week is minimum 40 hours order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6 am and 12 am for male employees – 6 am and 10 pm for female employees Monday to Sunday. You will receive your work schedule at least 1 week in advance and your shifts may change every week. You may be required to work national holidays and will be compensated accordingly . You will learn more about your exact schedule closer to your start date. <br><strong>What benefits will you receive?</strong><br>One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:
<ul><li>Medical Insurance, </li><li>Amazon employee discount.</li><li>Life insurance.</li><li>Nursery benefit.</li><li>Rethink benefit.</li><li>Employee Assistance Program (EAP)</li></ul><br><strong>What qualifications do we need from you?</strong>
<ul><li>Minimum age: 18 years old</li><li>Have the right to work in Jordan</li><li>Minimum qualification of high school (Tawjihi/IGCSE/IBDP) – Passed</li><li>Strong communication skills in English and Arabic both written and oral fluency.</li><li>The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 12 am for male employees – 6 am and 10 pm for female employees</li><li>Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and voluntary overtime)</li></ul>
<strong>What strengths will you bring?</strong>
<ul><li>Hard-working, articulate, and detail-oriented. </li><li>Friendly and customer-focused in every situation</li><li>Ability to learn quickly and embrace change</li><li>Comfortable multi-tasking in a high-energy environment.</li></ul>
<strong>If this role sounds like it’s for you, then click on the link below to start the application process!</strong><br>You’ll need to allow 2 hours to complete the full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/desktop computer in order to get the best experience. You will have the option to save your application between each stage of the application process and return to it if necessary, but we strongly advise you to complete the process in one sitting where possible.<br>If successful, we will contact you about next steps!<br><em>Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.</em><br><em>Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.</em><br> <br> </div>
<p>Terms of Reference for (IBV/Cash for Work Volunteer– Zaatari camp)<br>
<br>
<strong>Background</strong><br>
<br>
Oxfam has been in Jordan since the 1990s. We work with local partners in Jordan for a future where everyone can reach their full potential, especially women and young people. We provide essential humanitarian assistance to Syrian refugees as well as vulnerable Jordanians, while promoting longer term sustainable solutions to challenges facing Jordan, with a focus on Climate Justice, Economic Justice and Gender Justice.<br>
<br>
Oxfam has worked in Za’atari refugee camp - the largest camp for Syrian refugees in the world - since 2013. Oxfam is responsible for all waste collection in the camp and has established a recycling system using intensive community engagement to achieve large-scale separation of waste at source. Oxfam operates two recycling facilities in the facility to process recyclable waste. As well as reducing the pressure on Jordan’s landfills, this initiative keeps the camp clean and provides income opportunities for refugees.<br>
<br>
<strong>Scope of Services</strong> <br>
<br>
The volunteer will be directly supporting the Incentive Based Volunteering (IBV) team in both Zaatari and Azraq camps. The role includes assisting in the daily implementation of IBV activities, IBV recruitment, and supporting camp-wide campaigns.<br>
<br>
<strong>Deliverables & Timeframe </strong><br>
<br>
•Support the CfW team with activities, coordination, and documentation in both camps.<br>
<br>
•Working closely with the IBV team to support the implementation of daily program activities and camp-wide campaigns.<br>
<br>
•Assisting with data entry and ensuring information is accurate and up to date.<br>
<br>
•Support in organizing and verifying IBV department-related campaigns on a camp-wide scale.<br>
<br>
•Supporting IBV assistants in the recruitment and selection processes for IBVs, including contacting candidates and coordinating agreement signings and extensions.<br>
<br>
•Participating in team meetings and contributing ideas for continuous improvement.<br>
<br>
<strong>Required Qualifications</strong><br>
<br>
•Ability to work effectively within a team.<br>
•Attention to detail and organizational proficiency.<br>
•Effective verbal and written communication skills.<br>
•Proficient in Excel, a solid understanding of Excel to handle data entry tasks and maintain records efficiently.</p>
<p>•Strong analytical and problem-solving skills. Excellent administrative and organizational skills.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>APM Terminals</p><br><br><br><br><br><br>Purpose:<br>APM Terminals is part of Maersk, an integrated transport and logistics company and a global leader in container shipping and ports. The Maersk group employs around 100,000 employees across operations in 130 countries. We actively promote the growth of the communities around us, allowing local economies to flourish. APM Terminals operates one of the world's most comprehensive port networks. We’re uniquely positioned to help both shipping line and landside customers grow their business.<br>As a member of the Project Leadership Team, the HSSE Manager is responsible for establishing, implementing, leading, and continuously improving the Health, Safety, Security, and Environmental (HSSE) framework for the Terminal Upgrade Project.<br>The HSSE Manager provides leadership, governance, assurance, and independent challenge across all project activities to ensure work is executed safely and in compliance with APM Terminals HSSE standards, regulatory requirements, and industry best practices.<br><br><br><br><p>Working closely with the Project Manager, Project Controls Lead, package managers, contractors, suppliers, and terminal stakeholders, the HSSE Manager ensures HSSE risks are effectively identified, assessed, managed, and controlled throughout the project lifecycle.</p><br><br><p>The HSSE Manager supports successful project delivery by promoting a proactive HSSE culture, ensuring contractor HSSE performance, and enabling safe construction, commissioning, operational readiness, and Go-Live.</p><br><br><br><p><b>Roles:</b></p><br><br><p><b>HSSE Leadership & Culture</b></p><br><br><ul><li>Promote a proactive and positive HSSE culture across the project.</li><li>Drive workforce engagement, visible leadership, coaching, and continuous improvement.</li><li>Foster open communication, learning, and accountability throughout the organization.</li></ul><p><b>Governance & Assurance</b></p><br><br><ul><li>Ensure compliance with APM Terminals Project HSSE standards, legal requirements, and project obligations.</li><li>Provide independent assurance and challenge regarding project HSSE performance.</li><li>Drive audits, inspections, reviews, and continuous performance improvement.</li></ul><p><b>Risk Management & Safe Delivery</b></p><br><br><ul><li>Proactively identify and manage HSSE risks and opportunities.</li><li>Support safe execution of project activities within an operating terminal environment.</li><li>Enable safe commissioning, operational readiness, and transition into operations.</li></ul><br><p><b>PRINCIPAL ACCOUNTABILITIES:</b></p><br><br><br><p><b>HSSE Leadership & Culture</b></p><br><br><ul><li>Lead and govern the project HSSE function, providing visible leadership and promoting a proactive HSSE culture across all project activities.</li><li>Drive implementation of APM Terminals projects HSSE programs, Fatal Risk Controls, and Life Saving Rules.</li><li>Promote workforce engagement, learning, coaching, and continuous improvement in project HSSE performance.</li></ul><p><b>HSSE Governance & Compliance</b></p><br><br><ul><li>Establish and maintain the Project HSSE Management Framework in accordance with APM Terminals standards, legal requirements, and industry best practices.</li><li>Ensure compliance with HSSE policies, procedures, permits, and regulatory requirements across all project activities.</li><li>Maintain HSSE governance processes, performance monitoring, reporting, and assurance activities.</li></ul><p><b>Risk, Assurance & Incident Management</b></p><br><br><ul><li>Own and govern the project HSSE risk management framework.</li><li>Ensure HSSE risks, hazards, opportunities, and controls are effectively identified, assessed, managed, and escalated.</li><li>Lead incident management, investigations, assurance reviews, audits, inspections, and compliance assessments.</li></ul><p><b>Contractor & Supply Chain HSSE Management</b></p><br><br><ul><li>Govern contractor and supplier HSSE performance throughout procurement, mobilization, execution, commissioning, and project close-out.</li><li>Ensure HSSE requirements are embedded within contracts, scopes of work, and supplier management processes.</li><li>Ensure contractor organizations operate in alignment with APM Terminals project HSSE standards and expectations.</li></ul><p><b>Emergency Preparedness & Operational Readiness</b></p><br><br><ul><li>Establish and maintain project emergency preparedness, response, and crisis management arrangements.</li><li>Ensure alignment between project activities, terminal operations, permit-to-work requirements, SIMOPS activities, and business continuity arrangements.</li><li>Support safe commissioning, operational readiness, and Go-Live activities.</li><li>Support operational readiness reviews, commissioning activities, and Go-Live assessments to ensure safe transition into terminal operations.</li></ul><p><b>HSSE Performance & Continuous Improvement</b></p><br><br><ul><li>Establish and monitor project HSSE objectives, KPIs, targets, and improvement initiatives.</li><li>Monitor and report project HSSE performance and trends.</li><li>Capture and implement lessons learned and best practices throughout the project lifecycle.</li></ul><p><b>KEY RESPONSIBILITIES</b></p><br><br><br><p><b>HSSE Planning & Compliance</b></p><br><br><ul><li>Develop, implement, and maintain the Project HSSE Management Plan.</li><li>Maintain the project HSSE legal and compliance register.</li><li>Establish HSSE objectives, KPIs, targets, and performance measures.</li><li>Integrate HSSE requirements into project planning, execution, commissioning, and operational readiness activities.</li></ul><p><b>Risk & Assurance Management</b></p><br><br><ul><li>Facilitate HSSE risk assessments, workshops, and reviews.</li><li>Maintain project HSSE risk registers and monitor mitigation actions.</li><li>Plan and execute audits, inspections, safety tours, observations, and assurance activities.</li><li>Monitor implementation and effectiveness of corrective and preventive actions.</li></ul><p><b>Contractor HSSE Management</b></p><br><br><ul><li>Participate in contractor prequalification, evaluation, selection, and mobilisation activities.</li><li>Review contractor HSSE plans, procedures, competencies, and training programs.</li><li>Monitor contractor compliance with project HSSE requirements.</li><li>Conduct contractor audits, inspections, and performance reviews.</li></ul><p><b>Incident & Emergency Management</b></p><br><br><ul><li>Lead investigations into significant incidents, high-potential events, and regulatory-reportable occurrences.</li><li>Ensure timely incident reporting and stakeholder communication.</li><li>Coordinate emergency response exercises, drills, and crisis management activities.</li><li>Support terminal emergency response and business continuity arrangements.</li></ul><p><b>Safe Delivery & Operational Interface</b></p><br><br><ul><li>Support planning and execution of high-risk activities.</li><li>Participate in permit-to-work and Opererational interface coordination processes.</li><li>Maintain regular engagement with project teams, contractors, and Terminal personnel.</li><li>Support safe commissioning, operational readiness, and transition into terminal operations.</li></ul><p><b>HSSE Reporting & Communication</b></p><br><br><ul><li>Prepare HSSE dashboards, KPI reports, governance packs, and executive reports.</li><li>Support Project Manager and Steering Committee reporting requirements.</li><li>Facilitate safety meetings, toolbox talks, workforce communications, and awareness campaigns.</li><li>Monitor leading and lagging HSSE indicators and identify emerging risks and trends.</li></ul><p><b>Lessons Learned & Continuous Improvement</b></p><br><br><ul><li>Facilitate HSSE lessons learned workshops.</li><li>Maintain the HSSE lessons learned register.</li><li>Capture, communicate, and implement lessons learned and best practices throughout the project lifecycle.</li></ul><br><p><b>AUTHORITY: </b></p><br><br><ul><li>Own and govern project HSSE processes, systems, standards, and performance management.</li><li>Establish and maintain HSSE requirements across all project workstreams and contractor organizations.</li><li>Monitor, challenge, and validate contractor and project HSSE performance.</li><li>Lead audits, inspections, assurance activities, and compliance reviews.</li><li>Require corrective actions where HSSE requirements are not being met.</li><li>Stop work where unsafe conditions, behaviours, or activities present unacceptable risk.</li><li>Escalate significant HSSE risks, incidents, non-compliance issues, and performance concerns to the Project Manager and relevant governance bodies.</li></ul><br><p><b>CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE</b></p><br><br><ul><li>Bachelor's degree in Occupational Health & Safety, Environmental Management, Security Management, Engineering, or a related discipline preferred.</li></ul><ul><li>Minimum 7 years of HSSE leadership experience supporting major capital, infrastructure, industrial, logistics, port, terminal, or construction projects.</li></ul><ul><li>Experience leading HSSE programs on large and complex capital projects.</li></ul><ul><li>Experience working within contractor-intensive and live operational environments.</li></ul><ul><li>undefined</li></ul><ul><li>Advanced knowledge of HSSE management systems, risk assessment, incident investigation, contractor management, and regulatory compliance.</li></ul><ul><li>Strong understanding of construction safety, permit-to-work systems, SIMOPS, operational interfaces, and emergency response management.</li></ul><ul><li>Experience implementing ISO 45001, ISO 14001, OSHA, or equivalent HSSE management frameworks.</li></ul><ul><li>Professional HSSE certifications preferred.</li></ul><ul><li>undefined</li></ul><ul><li>Strong leadership, coaching, stakeholder management, and influencing skills.</li></ul><ul><li>Excellent communication, facilitation, and conflict-resolution capabilities.</li></ul><ul><li>Strong analytical, reporting, and problem-solving skills.</li></ul><ul><li>High integrity, professionalism, and commitment to governance excellence.</li></ul><ul><li>Demonstrated commitment to safety, continuous improvement, and operational excellence.</li></ul><ul><li>undefined</li></ul><ul><li>Experience within port, terminal, logistics, transportation, industrial, or infrastructure projects.</li></ul><ul><li>Experience working within a matrix organization.</li><li>Experience leading contractor HSSE teams across large multi-contractor projects<br></li></ul><br><p><span><span>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.</span></span></p><br><br><br><p><span><span><span>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing </span><span><span><span><span><span><span><span><span><span><span><span>accommodationrequests@maersk.com</span></span></span></span></span></span></span></span></span></span></span><span>. </span></span></span></p><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered.<br>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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Org. Setting and Reporting<br>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. - Supervisor: The incumbent of this post is responsible to the Chief, Field Health Programme, L11, and technically to Chief Disease Prevention and Control, L11at HQ, Amman. - Supervisees: Not applicable.<br> Responsibilities<br>• Conducts regular supervisory visits to UNRWA’s Health Centres to ensure that programmes are implemented according to approved policies, strategies, and guidelines in line with the family health team approach; • Manages the implementation and evaluation of the Agency’s disease control programme in the Field s/he is assigned to; ensures that the epidemiology and control of communicable and non-communicable diseases and immunization programme are in line with the family health team approach; • Supervise and manage UNRWA's Mental Health and psychosocial Support (MHPSS) programme at Field level and ensure integration of MHPSS into family health team approach in line with UNRWA’s Guidelines and WHO MH gap. • Ensures that reviews on the Agency’s Disease Surveillance Systems are carried out periodically for the accurate assessment of the programmes’ efficiency and effectiveness; • Investigates health problems, promotes healthy behaviors, and helps in fostering a safe and healthy environment; • Coordinates with concerned public health departments in the host countries the disease surveillance and control measures; • Guides and provides technical advice on disease prevention and control to the medical and nursing staff to enable them to keep abreast of the changes and most recent developments in the field; • Manages the development of research on disease prevention and control to keep up to date with new developments, techniques, procedures, and scientific breakthroughs; • Performs such other duties as may be assigned.<br> Competencies<br>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. In addition, the following competencies apply. - Applying Technical Expertise - Leading and Supervising - Coping with Pressure and Setbacks - Delivering Results - Managing Complexity and Change For guidance on how to prepare for competency-based interviews: https://hr.un.org/page/prepare-competency-based-interview<br> Education<br>- A university degree from an accredited educational institution in Medicine from a recognized university including an internship of at least twelve-month duration. - An Advanced degree from accredited educational institution in Public Health<br> Job - Specific Qualification<br>A license to practice medicine in the country of duty station. License is required. <br> Work Experience<br>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A “yes” answer doesn’t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. • You are required to have a university degree from an accredited educational institution in Medicine from a recognized university including an internship of at least twelve-month duration. • You are required to have an Advanced degree from accredited educational institution in Public Health • You are required to have a license to practice medicine in the country of duty station • You are required to have at least seven years of progressively responsible and relevant work experience in disease control and medicine. • You are required to have an excellent command of written and spoken English and Arabic. • Are you currently residing in Duty Station. It is required that you specify your current location.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br><b>Arabic</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br> <br> Assessment<br>During the assessment, the applications will be given preference based on the following desirable qualifications: • The degree to be in Family Medicine Specialty. • Has computer skills in programmes used by UNRWA and health statistical applications. • Provided very good understanding of the context of Palestine refugees and UNRWA operations. The shortlisted candidates will be afterward evaluated based on: • Technical Test • Competency-based Interview - To ensure alignment with the UN language levels, please refer to the guidance below: Level I: Basic knowledge of English. Level II: Good to very good command of English. Level III: Excellent English language skills. Level IV: Expert level or native proficiency.<br> Special Notice<br>The appointment against this position is limited to the UNRWA - Programme Health - Jordan. Providing incorrect, incomplete or misleading information on an application form will result in the immediate disqualification of the candidate. UNRWA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNRWA, including sexual exploitation and abuse (SEA), sexual harassment, racism/racial discrimination and other forms of conduct, including but not limited to discrimination, abuse of authority and harassment. To uphold these standards, background checks are conducted for all recommended candidates and those placed on a roster to help ensure that individuals with a history of such conduct are not hired. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s), employment history, Clear Check and INTERPOL, as well as certification of non-conviction, where available. Selected candidates may be required to provide additional information to conduct a background check. By applying for a position with UNRWA, candidates acknowledge and consent to these verification processes. Contract Status: Fixed-Term Appointment for 1 year, including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance and continuing need. Grade and Salary: Grade HL09 , Monthly basic salary JD 1,945.100 fils. Special Occupational Allowance (SoA) 15% of basic salary. The salary may be subject to a reduced work schedule. Other benefits: Other benefits include monthly Provident Fund contribution (15.4% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable). Additional benefits: - 2 days of sick leave for each completed month of service. - 14 weeks of Maternity Leave. - 2 weeks paternity leave. Department/Office: UNRWA - Health Department - Jordan Duty Station: FO Jordan Equivalency: Equivalency may apply for this post. •Candidates with a combination of additional relevant academic qualifications and/or additional years of progressive work experience may also be considered on equivalency. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. General Information: - Possess a valid Driving license in the country of duty station. •This vacancy notice is open to internal candidates only. Only candidates residing in Jordan, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. •The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Jordan, and without a valid work permit, the appointment may be rescinded. •Since the Vacancy is an Area Staff post, the Agency will not provide coverage for relocation costs. •Preference will be given to registered Palestine refugees and candidates of the underrepresented gender to assist the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. •To ensure efficiency and timeliness of the recruitment process, if a large number of applicants pass the test, the Agency may decide to invite to the interview only the candidates with the top scores to ensure a manageable number of candidates to proceed to the personal interview stage. • UNRWA is committed to achieving gender balance in its workforce. Qualified and experienced female candidates are strongly encouraged to apply. •A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post. In the case of multiple or recurring posts, that a roster will be created from which the candidates will be selected for appointment; • Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Please make sure that your application is filled in properly, correctly, and completely; any missing or incomplete information may lead to the rejection of the application by the system. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on a application will result in the immediate disqualification of a candidate. •Applicants will be disqualified when it becomes apparent that he or she provided incorrect, incomplete or misleading information on his or her personal history profile or during the recruitment process. If the applicant is also a staff member, the provision of incorrect, incomplete or misleading information in the personal history profile may also amount to misconduct. The Agency may indefinitely refuse to accept applications from an applicant who has previously provided incorrect, incomplete or misleading information on his or her personal history profile or during a recruitment process or committed plagiarism. •For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade. •Please find below the link to a video that guides applicants on how to apply to Job Openings: https://drive.google.com/file/d/1MH IYA6Y8kxA1fgao5qyTV8VwNajgx4u/view?usp=sharing •Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. •The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending. •The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers about staff members who have been separated for misconduct, or who have separated while an investigation and/or disciplinary process for misconduct was underway; and those individuals may be prohibited from employment with the United Nations. •Applications from UNRWA staff member who had been demoted with deferred eligibility for promotion will not be considered. •Applications from Staff members who were recipients under the Early Voluntary Retirement or Exceptional Voluntary Separation Schemes will not be considered. •Applications from Internal candidates serving for less than one year in their current post will not be considered. •The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description or to change the contract Modality. •A candidate is not eligible for consideration if he or she was short-listed and found not suitable for the same post within the previous 12 months unless the post description has since been altered by 30% or more, as determined by ODCS. •UNRWA reserves the right to proceed only with internal candidates or proceed with the candidates of an under-represented gender for any vacancy announcement when it determines that the short-list for a single post at any grade level is excessively long. •UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit: https://www.unrwa.org<br> United Nations Considerations<br>Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. </span><span ><span >In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions </span></span><span ><span >into action — helping people triumph over adversity and build stronger communities from within. </span></span><span ><span >Now, and for the future.</span></span></p>
<p > </p>
<p ><span >The Program / Department / Team (Program / Department Summary)</span></p>
<p ><span >Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p>
<p > </p>
<p ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p>
<p > </p>
<p ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >The PPD Senior Officer will support the Research and Learning team, including the PPD Manager and R&L Coordinator, in implementing Iqlaa’s Private-Public Dialogue (PPD) activities focused on generating and using evidence to address key constraints affecting MSEs and HBBs in Jordan.</span></p>
<p > </p>
<p ><span >The Senior Officer will support desk research, data collection, stakeholder consultations, preparation of PPD materials, coordination of dialogue activities, documentation, follow-up, and reporting.</span></p>
<p > </p>
<p ><span >Working under the guidance of the PPD Manager and Research & Learning Lead, the Senior Officer will work closely with Iqlaa teams, partners, public and private sector stakeholders, MSEs, HBBs, and other relevant actors to support effective and well-documented PPD activities.</span></p>
<p > </p>
<p ><span >The position is suited to an early-career professional with around 4-5 years of experience interested in PPD, applied research, economic development, stakeholder engagement, and evidence-based programming.</span></p>
<p > </p>
<p ><span >Essential Responsibilities </span></p>
<p ><em ><u >PPD Research and Coordination</u></em></p>
<p ><span >• Support the implementation and coordination of PPD activities in line with approved workplans and timelines.</span></p>
<p ><span >• Conduct desk research and review relevant policies, regulations, studies, and data related to MSEs and HBBs.</span></p>
<p ><span >• Support data collection and stakeholder consultations and assist with the preparation of research and consultation tools.</span></p>
<p ><span >• Assist in preparing briefing notes, presentations, stakeholder profiles, and other materials for PPD activities.</span></p>
<p > </p>
<p ><em ><u >PPD Activity Support</u></em></p>
<p ><span >• Support the coordination of PPD meetings, consultations, workshops, and roundtables, including logistics and stakeholder communication.</span></p>
<p ><span >• Prepare agendas, participant lists, meeting materials, and documentation as required.</span></p>
<p ><span >• Record key discussions, recommendations, action points, and follow-up activities.</span></p>
<p ><span >• Maintain stakeholder lists, PPD activity trackers, and action trackers.</span></p>
<p > </p>
<p ><em ><u >Data, Learning and Documentation</u></em></p>
<p ><span >• Support the collection, organization, cleaning, and basic analysis of quantitative and qualitative data.</span></p>
<p ><span >• Support data collection and organization for the geo-mapping of MSEs and HBBs.</span></p>
<p ><span >• Document key findings, stakeholder feedback, lessons learned, and emerging issues from PPD activities.</span></p>
<p ><span >• Support the preparation of periodic updates, summaries, and knowledge products.</span></p>
<p ><span >Knowledge Management and Dissemination</span></p>
<p ><span >• Support the preparation and dissemination of PPD and research outputs, including briefs, presentations, and summaries.</span></p>
<p ><span >• Maintain organized research, PPD, and learning records, datasets, and databases.</span></p>
<p ><span >• Support the PPD Manager, R&L Coordinator, and wider Research & Learning team in related activities as required.</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > Research and Learning Team Lead</span></p>
<p ><span >Works Directly With:</span><span > Primarily with the Research and Learning Team, Iqlaa’s higher management (COP-DCOPs), Iqlaa’s Mercy Corps components, and partners. </span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >• Bachelor’s degree in Economics, Statistics, Business Administration, Development Studies, Political Science, International Relations, Social Sciences, or another relevant discipline.</span></p>
<p ><span >• A master’s degree in a related discipline is an asset but is not required.</span></p>
<p ><span >• Approximately 3-4 years of relevant professional, internship, research, project, or academic experience.</span></p>
<p ><span >• Familiarity with quantitative and/or qualitative research methodologies.</span></p>
<p ><span >• Previous experience supporting research, data collection, surveys, interviews, focus group discussions, or desk research is preferred.</span></p>
<p ><span >• Basic quantitative and qualitative data analysis skills.</span></p>
<p ><span >• Ability to review, organize, and summarize information from multiple sources.</span></p>
<p ><span >• Proficiency in Microsoft Excel, Word, and PowerPoint.</span></p>
<p ><span >• Familiarity with statistical software, data visualization tools, GIS, qualitative analysis software, or other relevant research tools is an asset.</span></p>
<p ><span >• Good writing skills and an ability to communicate research findings clearly.</span></p>
<p ><span >• Strong organizational and attention-to-detail skills.</span></p>
<p ><span >• Ability to work collaboratively with colleagues, partners, and external research teams.</span></p>
<p ><span >• Interest in economic development, private sector development, MSEs, market systems, policy, or related areas.</span></p>
<p ><span >• Fluent spoken and written Arabic and English.</span></p>
<p > </p>
<p ><span >Success Factors </span></p>
<p ><span >The successful Research and Learning Officer will demonstrate curiosity, attention to detail, and a genuine interest in research and economic development. The Officer should enjoy working with data and information and be motivated by understanding how research can contribute to better program decisions.</span></p>
<p ><span >The ideal candidate will be organized and dependable, capable of managing multiple assignments while maintaining the quality and accuracy of their work. They should be comfortable asking questions, learning new research approaches, receiving feedback, and progressively taking greater responsibility.</span></p>
<p ><span >Strong teamwork and communication skills are important, as the Officer will interact regularly with different Iqlaa teams, partners, consultants, field teams, and research participants.</span></p>
<p ><span >A proactive attitude, willingness to learn, analytical thinking, and the ability to turn information into clear and useful outputs will enable the Officer to succeed in the role.</span></p>
<p > </p>
<p ><span >Competencies</span></p>
<p ><span >• Good research and analytical skills.</span></p>
<p ><span >• Strong attention to detail and accuracy.</span></p>
<p ><span >• Ability to organize and synthesize information from different sources.</span></p>
<p ><span >• Strong organizational and time-management skills.</span></p>
<p ><span >• Ability to follow agreed procedures, workplans, and deadlines.</span></p>
<p ><span >• Clear written and verbal communication skills.</span></p>
<p ><span >• Ability to work collaboratively in a diverse team.</span></p>
<p ><span >• Willingness to learn new research methods and tools.</span></p>
<p ><span >• Ability to receive and incorporate constructive feedback.</span></p>
<p ><span >• Ability to manage several tasks and changing priorities.</span></p>
<p ><span >• Initiative and accountability for assigned work.</span></p>
<p ><span >• Flexibility, professionalism, and a solution-oriented approach.</span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan or other Middle East Mercy Corps locations and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p > </p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Title :</b> Regional Operations Assistant MECA (Middle East and Central Asia)</p><p><b>Organization Unit: </b>Operations</p><p><b>Grade:</b> SG 5</p><p><b>Reports To: </b>Regional Operations Manager - MECA</p><p><b>Direct Reports: </b>Liaison Assistant, Office Assistant</p><p><b>Starting Date : </b>ASAP</p><p><b>Contract Duration:</b> The position is offered on a fixed-term contract until <b>30 June 2027</b>, with the possibility of renewal subject to satisfactory performance, continued operational requirements, and the availability of funding.</p><p><br></p><p><b>Mission Objective</b></p><p><b><i>Protestant Agency for Diakonie and Development</i></b><i>(Evangelisches Werk fur Diakonie und Entwicklung- EWDE)</i> – <b><i>Diakonie Katastrophenhilfe (DKH)</i></b><i> - </i>with Type 1 Office in Berlin - Germany, is a humanitarian agency providing funds for emergency aid worldwide. DKH<b><i></i></b>aspires to restore the life and hope of people in dignity. We empower our partners. Together, we invest in preparedness, response, and resilience. We take localization and partnership to the next level <b>[1]</b> by committing and aiming for equitable and long-term partnerships, <b>[2]</b> by shifting power to our partners and communities through transfer of decision-making and funding opportunities, and <b>[3]</b> by amplifying the voices of local partners and communities.</p><p>Since the end of 2021, DKH has been working on reorganizing its global offices, guided by the vision to strengthen regional and local structure: Operative decision-making power will be where operations happen and support DKH’s mission to empower our partners and engage in localized humanitarian assistance. DKH overcomes geographical boundaries and understands itself as one organization.</p><p>DKH’s Middle East and Central Asia Hub, based in Amman, Jordan, provides comprehensive program support to DKH Programs and local partners in the region. The hub also referred to as the MECA Type 2 Office, has four units: <b>[1]</b> Type 3B - Middle East Program (MEP) Unit, <b>[2]</b> Type 4A – Pakistan and Afghanistan <b>3]</b> Type 2 Operations Unit, <b>[3]</b> and Type 2 Program Support Unit </p><p>The Type 2 Operations Unit provides technical and administrative support on the management of financial, administration and human resources (HR) services in the MECA Hub, with more attention being provided but not limited to Amman – Jordan Office. In that capacity, the unit manages the implementation of policies and processes to support DKH Teams in the region in the conduct of DKH’s operations, ensuring that these are aligned with existing Global, Regional and Country program strategies, national legislation and DKH’s global policies, standards and procedures. The Type 2 Operations Unit is also involved in supporting the needs of international staff, as well as coordination with external partners in terms of administrative support, capacity strengthening and control.</p><p>The Regional Operations Assistant, reporting to the Regional Operations Manager - MECA, contributes to the effective functioning of the Asia Hub by supporting the operations including office logistics, procurement, IT coordination, facilities management, staff support, HR administration, and travel arrangements. Acting as a key liaison with vendors and service providers, the role ensures regulatory compliance, operational continuity, and efficient service delivery. Working in close collaboration with the Operations e, and Program teams, the Regional Operations Assistant r supports a well-coordinated, responsive, and compliant Operational environment that enables the organization to fulfill its mission.</p><p><br></p><p><b>Duties And Responsibilities</b></p><p><br></p><ol><li><b>Purpose : EXECUTE INTRICATE TRANSACTIONS</b></li></ol><ul><li>Gather and maintain documentation related to procurement, administrative services, vendor contracts, and office equipment—including the coordination of leased assets such as the office vehicle—to support efficient operations and compliance.</li><li>Review purchase requests, quotations, and service agreements to ensure adherence to procurement guidelines, value-for-money, and operational readiness.</li><li>Compile accurate inventory records and updates on office assets and equipment to ensure accountability and consistency with administrative and financial records.</li><li>Summarize logistical and administrative requirements for onboarding, travel, internal events, and office functions to ensure smooth coordination across teams.</li><li>Examine the condition and use of facilities, IT systems, and leased equipment, identifying operational gaps or needs for maintenance, renewal, or process improvement.</li><li>Assess HR administrative requirements related to work permits, residencies, and visas for international staff, ensuring timely submission and adherence to regulatory requirements.</li></ul><p><br></p><p><b>2. Engagement : INFORM</b></p><ul><li>Inform internal teams and service providers of upcoming logistical or administrative needs to ensure timely delivery of goods, services, and support for daily operations.</li><li>Notify relevant departments of confirmed travel and accommodation arrangements, providing clear logistical details to facilitate staff movement and compliance with travel protocols.</li><li>Explain office procedures and resource availability to newly onboarded staff, supporting a smooth integration process and proper use of administrative systems.</li><li>Communicate routine updates to Finance, HR, and Program teams on procurement status, IT support actions, and office supply levels to maintain operational flow.</li><li>Clarify administrative expectations and coordination processes for regional events or cross-office initiatives, ensuring aligned support and logistical readiness.</li><li>Describe technical issues and IT service needs to the DKH Berlin IT Team, acting as the central point of contact to facilitate timely support and maintain effective digital operations at the Asia Hub.</li><li>Clarify compliance requirements from internal and external actors (e.g., legal advisors, Ministry of Labor, DKH Berlin) and advise internal stakeholders to maintain legal and procedural alignment.</li></ul><p><br></p><p><b>3.Delivery : PRIORITIZE AND SELECT</b></p><ul><li>Process incoming and outgoing administrative documentation to ensure smooth workflow between departments, external service providers, and regulatory bodies, maintaining accuracy and traceability.</li><li>Sequence administrative support tasks and internal communications by priority and urgency, delivering timely assistance across departments based on operational needs.</li><li>Review formal documents requiring Arabic–English translation for completeness and accuracy before submission to local authorities or service providers, supporting effective communication for international staff.</li><li>Validate administrative, HR and financial documentation, including reimbursements and service agreements, by coordinating with Finance and ensuring compliance with internal standards and partner expectations.</li><li>Deliver consistent communication on HR procedures, legal obligations, and administrative processes to ensure all staff remain informed and compliant.</li></ul><p><b><span></span></b></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Target Skills Profile</b></p><p><br></p><p><b>1.Substantive Knowledge : PROFICIENT- Standard knowledge of substantive functions, in increasingly complex or diverse settings. </b></p><ul><li>Solid understanding of administrative procedures including procurement, office logistics, inventory tracking, Jordanian labor law to HR practices, work permits, residencies, visa application processes in Jordan and document management.</li><li>Familiarity with vendor and service contract administration, including renewal timelines, compliance checks, and coordination with finance and procurement teams.</li><li>Knowledge of standard office operations, facilities maintenance, and coordination of travel and accommodation logistics.</li><li>Awareness of basic financial and procurement documentation, such as purchase requests, payment processing, and invoice tracking.</li><li>Understanding of administrative compliance requirements, including local office regulations, basic labor law implications for administration, and internal policies.</li></ul><p><b>2.Communication Skills : PROFICIENT- Standard knowledge of substantive functions, in increasingly complex or diverse settings. </b></p><ul><li>Diplomacy and cultural sensitivity, strong negotiation and conflict resolution skills. </li><li>Excellent communication and interpersonal skills, and the ability to establish and maintain effective working relationship with colleagues, partners, and donors. </li><li>High ethical standards, commitment to the values of the Humanitarian sector.</li></ul><p><b>3.Excutive Skills : PROFICIENT -Standard knowledge of substantive functions, in increasingly complex or diverse settings. </b></p><ul><li>Excellent organizational and time management skills, with the ability to prioritize and organize administrative tasks across competing timelines to maintain operational continuity.</li><li>Strong attention to detail and process execution, with the ability to accurately handle documentation, service requests, and logistical support in accordance with established administrative protocols.</li><li>Proven ability to manage office workflows and records systematically ensuring clear communication and document flow and timely response to internal administrative needs.</li><li>Solid understanding of internal administrative procedures, with experience in reviewing and validating procurement forms, travel logistics, and service contracts to ensure accuracy and compliance with internal procedures.</li><li>Demonstrated ability to coordinate effectively with internal departments and external service providers delivering timely completion of administrative responsibilities with minimal supervision.</li></ul><p><br></p><p><b>4.Targeted Specialized Knowledge</b></p><ul><li>Diploma or bachelor’s degree in business administration, Public Administration, Management, or a related field.</li><li>Certification in Microsoft Office Suite and digital collaboration tools; with demonstrated experience in supporting digitalization of administrative systems.</li><li>Fluency in Arabic and proficiency in English (spoken and written) are required.</li></ul><p><br></p><p><b>Final Comments :</b></p><p><br></p><p>Interested candidates are invited to <b>update their CVs and submit a cover letter through Bayt.com</b>. Applications should clearly demonstrate the candidate’s relevant qualifications, experience, and suitability for the position. <b>Only shortlisted candidates will be contacted for the next stage of the recruitment process.</b></p><p><br></p><p>As part of our commitment to safeguarding, <b>Diakonie Katastrophenhilfe (DKH)</b> is committed to preventing all forms of unwanted behavior in the workplace, including sexual exploitation, abuse and harassment (SEAH), lack of integrity, and financial misconduct. DKH is equally committed to promoting the welfare and safeguarding of children, young people, adults, and affected communities with whom we work. We expect all staff and volunteers to uphold these commitments and adhere to the organization's Code of Conduct.</p><p><br></p><p>Please note that any offer of employment will be subject to satisfactory references and the successful completion of appropriate pre-employment screening, which may include criminal record and terrorism financing checks. DKH also participates in the <b>Inter-Agency Misconduct Disclosure Scheme (MDS)</b>.</p><p><br></p><p>In accordance with this scheme, we will request information from your previous employers regarding any substantiated findings of sexual exploitation, abuse and/or harassment, as well as any related investigations that were ongoing at the time your employment ended.</p><p><br></p><p>By Summitting an application, <b><u>Applicant acknowledge that he/she has read, understood, and accepted these recruitment and safeguarding procedures.</u></b></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p></div>
<p>What you'll be doing Prepare and process third-party invoices, credit notes, and debit notes in the accounting system. Reconcile accounts and records with third-party customers. Prepare and send customer statements of account. Follow up with customers on outstanding payments and collections. Coordinate with the Commercial team to resolve collection-related issues. Prepare and monitor the monthly aging report for accounts receivable. Verify the accuracy of invoices, accounting documents, and financial records. Process intercompany invoices, credit notes, debit notes, and recharge invoices. Reconcile intercompany customer and supplier accounts. Maintain accurate records of payments, invoices, and financial transactions. Support month-end closing activities and account reconciliations. Prepare required documentation and schedules for internal and external audits. Support cash and credit-card collection reconciliations and investigate discrepancies when required. Ensure compliance with relevant accounting policies, processes, and standard operating procedures. Escalate complex reconciliation or collection issues to the appropriate stakeholders in a timely manner.</p><p><strong>Desired Candidate Profile</strong></p><p>What you ll need to succeed Good knowledge of Accounts Receivable (AR) practices, procedures, billing requirements, and transactions . Knowledge of accounting methods, processes, and financial reporting. Ability to process payments, credits, debits, adjustments, and different types of AR transactions. Good understanding of Generally Accepted Accounting Principles (GAAP) . Strong data gathering and reporting capabilities. Ability to maintain accurate financial and accounting records. Good communication and stakeholder-management skills. Strong attention to detail and accuracy. Ability to collaborate effectively with internal and external stakeholders. Results-oriented with the ability to manage deadlines and adapt to changing requirements. Understanding of data governance and proper handling of financial information</p>
<p><h4>Position summary</h4>
<p>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, and other materials. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point-of-sale systems.</p>
<p>Follow all company policies and procedures. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>
<p><h4>Position summary</h4>
<p>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.</p>
<p>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>
<p><h4>Position summary</h4>
<p>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.</p>
<p>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>
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