Medical Representative Jobs in Jordan
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<h2 class="h5">Job description</h2>
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<span>Requirements<span><span><span>One of the medical manufacturer and supplier in Jordan looking to hire </span></span></span><br><br></span><p><span><span><b>Digital Marketing Specialist (1)</b></span></span></p><br><ul><li><span><span><b>5 years of experience in digital marketing.</b><br></span></span></li><li><span><span>Strong understanding of digital marketing strategies, website and online campaigns.</span></span></li><li><span><span>Ability to develop and execute marketing campaigns that support business growth and sales.</span></span></li><li><span><span>Attending and coordinating our participation in Exhibitions abroad. </span></span></li><li><span><span>A medical or healthcare background is preferred but not mandatory.</span></span></li><li><span><span>Strong communication and analytical skills.</span></span></li></ul><br> </div>
<p><strong>Job Title</strong></p>
<p>Senior Assistant, Health Informatics</p>
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<p><strong>JOB SUMMARY </strong></p>
<p>We are looking for a motivated Senior Assistant, Health Informatics with a background in information technology and training in health informatics to support the ongoing success and continuous improvement of the Pharmaceutical Information Management System (PIMS).</p>
<p>PIMS is a comprehensive digital platform that integrates pharmaceutical logistics, prescribing, dispensing, reporting, and other health information workflows to strengthen supply chain management and optimize patient care.</p>
<p>The Senior Assistant, Health Informatics will work closely with product, development, implementation, and support teams to ensure that PIMS functionality aligns with defined requirements and real-world user workflows. The role will have a strong focus on system validation, functional testing, release readiness, issue identification, and verification of system enhancements, while also supporting users and contributing to training activities.</p>
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<p><strong>MAIN TASKS AND RESPONSIBILITIES</strong></p>
<p> </p>
<p><strong>1. System Validation, Testing and Release Support (70%)</strong></p>
<ul>
<li>Review functional requirements, user stories, change requests, workflows, and acceptance criteria to understand expected system behavior and identify gaps or inconsistencies.</li>
<li>Develop, maintain, and execute structured test cases, test scenarios, and validation checklists for new functionality, system enhancements, configuration changes, and software releases.</li>
<li>Conduct functional testing across PIMS modules to verify that features operate in accordance with documented requirements and intended workflows.</li>
<li>Perform regression testing following system changes to ensure that existing functionality continues to operate as expected.</li>
<li>Validate complete end-to-end workflows across inventory management, receiving, transfers, dispensing, prescribing, reporting, administration, and other PIMS functions.</li>
<li>Test system functionality from the perspective of different user groups, including pharmacists, clinicians, supply chain staff, warehouse personnel, program teams, and system administrators.</li>
<li>Validate business rules, calculations, data validations, alerts, notifications, user permissions, reports, dashboards, and other system controls.</li>
<li>Test online and offline workflows and supported desktop and mobile environments where applicable.</li>
<li>Identify and document system issues with clear descriptions, replication steps, expected and actual behavior, screenshots, supporting evidence, and relevant system information.</li>
<li>Reproduce reported issues and provide development and technical teams with sufficient information to support efficient investigation and resolution.</li>
<li>Verify completed fixes and confirm that identified issues have been appropriately resolved before closure.</li>
<li>Conduct regression testing following fixes to identify any unintended impact on related functionality.</li>
<li>Support User Acceptance Testing activities, including preparation of test scenarios, coordination with users, documentation of results, tracking of identified issues, and verification of corrective actions.</li>
<li>Support release readiness activities by confirming completion of planned testing, documenting outstanding issues, and identifying potential functional or operational risks.</li>
<li>Maintain structured records of test cases, results, identified issues, resolutions, and supporting evidence.</li>
<li>Perform exploratory testing to identify unexpected behavior, workflow inconsistencies, usability challenges, and edge cases not covered by predefined scenarios.</li>
<li>Validate partner-specific configurations and workflows before deployment or release to ensure that they operate in accordance with approved requirements.</li>
<li>Support validation of system integrations and automated processes, including data exchange, synchronization, field mappings, API transactions, and error-handling workflows.</li>
<li>Review recurring production and support issues to identify opportunities for additional testing, stronger system controls, or improvements to existing workflows.</li>
<li>Provide structured feedback to product and development teams based on testing findings and observed system behavior.</li>
<li>Contribute to the continuous improvement of system validation, testing procedures, documentation, templates, and release processes.</li>
<li>Collaborate closely with product, development, implementation, DevOps, and technical teams throughout the software development and release lifecycle.</li>
<li>Other system validation, testing, and software-related tasks assigned by the supervisor.</li>
</ul>
<p > </p>
<p><strong>2. Software Support (20%)</strong></p>
<ul>
<li>Provide Tier-1 technical and functional support for PIMS users, addressing common issues related to system access, navigation, transactions, configuration, and workflows.</li>
<li>Act as an initial point of contact for assigned PIMS inquiries and ensure that user-reported issues are appropriately documented and followed through to resolution.</li>
<li>Log, categorize, investigate, and resolve support requests where possible.</li>
<li>Reproduce reported issues and determine whether they relate to user workflows, system configuration, expected system behavior, or potential software defects.</li>
<li>Escalate issues requiring deeper technical intervention to the appropriate development, DevOps, or technical teams with clear supporting documentation.</li>
<li>Follow up on escalated issues and communicate resolutions, guidance, or available workarounds to relevant users.</li>
<li>Identify recurring support trends and provide structured feedback to product and technical teams.</li>
<li>Maintain troubleshooting guidance, FAQs, and other support knowledge resources.</li>
<li>Other support-related tasks assigned by the supervisor.</li>
</ul>
<p > </p>
<p><strong>3. User Training and Capacity Building (10%)</strong></p>
<ul>
<li>Support remote and in-person PIMS training, onboarding, demonstrations, and refresher sessions for relevant user groups.</li>
<li>Assist in developing and maintaining user manuals, SOPs, quick reference guides, walkthroughs, videos, FAQs, and other learning resources.</li>
<li>Ensure training materials remain aligned with current PIMS functionality and system releases.</li>
<li>Provide practical demonstrations of system workflows and support users in understanding appropriate use of PIMS functionality.</li>
<li>Gather feedback from users during training activities and communicate relevant usability, workflow, or system improvement opportunities to the appropriate teams.</li>
<li>Support post-training follow-up and targeted assistance where users require additional guidance.</li>
<li>Maintain appropriate documentation of training activities, participation, and identified learning needs.</li>
<li>Other software implementation and training-related tasks assigned by the supervisor.</li>
</ul>
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<p><strong>MINIMUM REQUIREMENTS</strong></p>
<ul>
<li>Bachelor’s degree in IT or pharmacy related field with relevant experience in health informatics.</li>
<li>Experience or Internship in health informatics, software training, client support, or software implementation is required.</li>
<li>NGO experience is preferred.</li>
<li>Strong communication and interpersonal skills with a client-oriented mindset.</li>
<li>Advanced technical knowledge of software systems and troubleshooting practices.</li>
<li>High attention to detail, organizational skills, and ability to multitask in fast-paced environments.</li>
<li>Fluent English language.</li>
</ul>
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<p><strong>Additional Information</strong></p>
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<p><strong>Travel Required:</strong> 25 % of Time</p>
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<p><strong>Scope (Financial / Non-Financial):</strong></p>
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<p><strong>Key Contacts (Internal and External):</strong></p>
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<p>This job description is subject to review to ensure that it reflects the requirements of International Medical Corps.</p>
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<p><strong>Ethical Conduct at International Medical Corps</strong></p>
<p>As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.</p>
<p>International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.</p>
<p>As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.</p>
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<p><strong>Equal Opportunities </strong></p>
<p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>
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<p><br></p><p>The Regional Senior HR Officer supports the MENA Regional HR Coordinator and serves as the primary focal point for the management of human resources processes for the Regional Office national workforce. This includes recruitment, onboarding, payroll coordination, medical insurance administration, contract management, attendance and leave management, learning and development, performance management, employee relations, compliance, and employee exit processes. The position also supports the administration of the Regional Office international workforce, including deployments, accommodation arrangements, medical checks, arrivals and departures, and other HR-related contractual and administrative processes. The Regional Senior HR Officer coordinates with relevant external stakeholders, ministries, and authorities to ensure compliance with labor regulations and the effective management of work permits, residency requirements, social security, income tax, and other statutory obligations. In addition, the position manages HR-related administrative processes, including consultancy and service contracts under HR management, workshops, per diem administration, and other operational requirements. The Regional Senior HR Officer provides operational HR support to the MENA portfolio upon request of the Regional HR Coordinator, contributing to the implementation of HR tools and systems, emergency HR support, staff training initiatives, and other regional HR priorities.</p><p><strong>Main responsibilities:</strong></p><p><strong>National Regional Staff HR Management</strong></p><ul><li>Manage end-to-end HR processes for Regional Office national staff including recruitment, onboarding, contract issuance, amendments, renewals, and terminations.</li><li>Ensure accurate payroll inputs, monthly attendance, leave tracking, and coordination with finance for salary processing.</li><li>Administer employee benefits including medical insurance enrollment, updates, and claims follow-up.</li><li>Maintain up-to-date personnel files, HR database records, and ensure documentation is audit-ready.</li><li>Follow up on performance management processes including probation reviews, annual appraisals, and performance improvement actions.</li><li>Support learning and development activities including training coordination and capacity-building initiatives.</li><li>Handle employee relations matters including queries, grievances, and disciplinary follow-up in coordination with the Regional HR Coordinator.</li></ul><p><strong>International Regional Staff Administrative Support</strong></p><ul><li>Support HR administrative processes for expatriate staff including deployment, onboarding, relocation, and offboarding.</li><li>Coordinate accommodation arrangements, travel logistics, and arrival/departure administrative requirements.</li><li>Follow up on medical checks and related documentation for international staff.</li><li>Support contract administration, including renewals and amendments.</li><li>Ensure proper documentation and tracking of international staff movements, leave balances and assignments.</li></ul><p><strong>Stakeholder Management (Internal & External)</strong></p><ul><li>Liaise with ministries, social security institutions, tax authorities, and other government bodies on HR-related matters.</li><li>Ensure compliance with work permits, residency permits, and legal employment requirements for national and international staff.</li><li>Coordinate with external service providers such as insurance companies, medical providers, and travel agencies.</li><li>Serve as HR focal point for internal departments including finance, logistics, and programs on HR-related administrative matters.</li><li>Maintain professional communication and timely follow-up with all stakeholders to ensure smooth HR operations.</li><li>Liaise with HQ on global HR tools and initiatives relevant to the Regional Office, ensuring proper implementation, alignment, and timely follow-up on requirements.</li></ul><p><strong>Regional HR Support</strong></p><ul><li>Provide HR operational support to country offices within the MENA portfolio upon request from the Regional HR Coordinator.</li><li>Support implementation of HR tools, templates, systems, and standard procedures across the region.</li><li>Assist in emergency HR responses including rapid recruitment, deployments, and HR coordination during crises.</li><li>Contribute to HR projects, policy rollouts, and organizational change initiatives at regional level.</li><li>Support capacity building for country HR focal points through guidance, coaching, and technical advice.</li></ul><p><strong>HR Reporting & Analytics</strong></p><ul><li>Prepare regular HR reports including staffing updates, turnover, recruitment status, leave balances, and contract tracking.</li><li>Maintain and update HR dashboards and trackers for regional office.</li><li>Provide ad-hoc HR data and analysis to support decision-making by the Regional HR Coordinator and management.</li><li>Ensure accuracy and consistency of HR data across all systems and reports.</li></ul><p><strong>Compliance & Regulatory Management</strong></p><ul><li>Ensure adherence to local labor laws, organizational HR policies, and donor requirements.</li><li>Support internal and external HR audits by ensuring proper documentation and record-keeping.</li><li>Monitor compliance with contractual obligations, probation requirements, and HR procedures.</li><li>Follow up on statutory obligations including social security, income tax, and legal reporting requirements.</li><li>Identify HR compliance risks and escalate issues to the Regional HR Coordinator when necessary.</li></ul><p><strong>HR Administration Support</strong></p><ul><li>Manage HR-related administrative tasks including preparation and processing of HR correspondence, letters, and certificates.</li><li>Support organization of workshops, trainings, and staff events, including visa and per diem processing.</li><li>Coordinate procurement and administrative follow-up for HR-related needs such as training materials, consultants, and service contracts.</li><li>Ensure proper filing, archiving, and documentation of HR and administrative records in line with audit requirements.</li><li>Support office-level administrative coordination related to HR processes and staff welfare activities.</li><li>Follow up on HR-related payments and administrative claims in coordination with finance and other relevant departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>
<h2 class="h5">Job description</h2>
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<span>Description</span><br><span></span><p><span>MedNet Jordan is one of the leading managed care service organizations that caters to healthcare needs. We are currently seeking to hire a <strong>Senior Network Officer</strong> (on <strong>Hybrid working modules</strong> basis) with the following tasks and responsibilities:</span><br></p><br><p><span><span>·</span></span><span>Expansion of the network access modules (Geographically, Service / Specialty mix, Innovation in network access).</span></p><br><p><span><span>·</span></span><span>Train the health care service provider’s staff on product’s offerings to ensure the effective achievement of defined managed health care objectives and optimal customer satisfaction.</span></p><br><p><span><span>·</span></span><span>Communicating the network access modules to the clients (Internal and external) in an understandable and structured manner.</span></p><br><p><span><span>·</span></span><span><span>Maintaining and reviewing </span></span><span><span>internal and</span></span><span><span> on-going benchmarks of MedNet’s </span></span><span><span>medical </span></span><span><span>network.</span></span></p><br><p><span><span>·</span></span><span><span>Maintaining MedNet’s network competitiveness by expanding the network access locally as required by business needs.</span></span></p><br><p><span><span>·</span></span><span><span>Conducting provider credentialing</span></span><span><span> a</span></span><span><span>nd new provider tariff negotiations. </span><span>Lead the identification, selection, evaluation, negotiation, contracting and re - contracting process of health care service providers within the established corporate guidelines to ensure that all services are provided cost efficiently in accord to defined quality standards and procedures ensuring optimum protection for business interest.</span></span></p><br><p><span><span>·</span></span><span><span>Handling provider requests for tariff revisions to ensure a continued and sustained competitive edge to MedNet.</span></span></p><br><p><span><span>·</span></span><span><span>Study and prepare the needed requirement to evaluate provider’s reconciliation requests.</span></span></p><br><p><span><span>·</span></span><span><span>Conduct trainings and orientation programs to health care service provider in an efficient manner and as per need.</span></span></p><br><p><span><span>·</span></span><span><span>Establish and maintain excellent relationship with </span><span>health care service providers.</span></span></p><br><p><span><span>·</span></span><span><span>Manage all </span><span>health care service provider r</span><span>equests.</span></span></p><br><p><span><span>·</span></span><span><span>Ensuring information related to the provider network is accessible to end-users.</span></span></p><br><p><span><span>·</span></span><span><span>Deliver training to new staff members in order to improve their knowledge and ensure their professional development.</span></span></p><br><p><span><span>·</span></span><span><span>Support the manager in reviewing and evaluation of provider performance against benchmarks/ established performance standards and ensure timely development of performance reports in order to keep the decision makers informed about network performance while recommending areas of improvement to enhance service levels.</span></span></p><br><p><span><span>·</span></span><span><span>Ensure functional relationship between internal departments and the network team and high level of communication and efficient & timely transfer of information takes place during operations.</span></span></p><br><p><span><span>·</span></span><span><span>Assist in identify opportunities for continuous improvement of the network development, operations management, systems, processes, and practices.</span></span></p><br><p><span><span>·</span></span><span><span>Follow and implement all Network’s department policies and procedures to ensure that all relevant procedural requirements are fulfilled while delivering a quality, cost-effective service.</span></span></p><br><p><span><span>·</span></span><span><span>Support the network manager in the maintenance of monthly statistical reports to facilitate benchmarking and the performance management of network operations for management decision making</span></span></p><br><p><span><span>·</span></span><span><span>Liaison with all operational departments on health care service provider’s queries.</span></span></p><br><br> <br> <span>Qualifications</span><br><span></span><p><span><strong>Your Profile</strong></span></p><br><p><span><span>-</span><span>BA in Nursing, Pharmacy, General Medicine, or any related field.</span></span></p><br><p><span><span>-</span><span>From 4-7 years of experience in working in TPA/Medical Insurance sector.</span></span></p><br><p><span><span>-</span><span>Very good Knowledge of medical terminology.</span></span></p><br><p><span><span>-</span><span>Good knowledge in local healthcare services system is a plus.</span></span></p><br><p><span><span>-</span><span>Good knowledge and experience in Coding is a plus.</span></span></p><br><p><span><span>-</span><span>Good interpersonal and negotiation skills.</span></span></p><br><p><span><span>-</span><span>Excellent written and verbal communication skills.</span></span></p><br><p><span><span>-</span><span>Strong planning and organizational skills.</span></span></p><br><p><span><span>-</span><span>Analytical and problem solving skills.</span></span></p><br><p><span><span>-</span><span>Ability to handle stress.</span></span></p><br><p><span><span>-</span><span>Computer literacy (MS Office, Excel, PowerPoint)</span></span></p><br><p><span><span>-</span><span>Jordanian Driving license & have a car.</span></span></p><br><p><span><span>-</span></span><span><span>Willingness to travel extensively locally and internationally.</span></span></p><br><br> </div>
<h2>RECRUITMENT NOTICE</h2>
<h3>INTERNAL & EXTERNAL</h3>
<p >The French section of Médecins Sans Frontières is recruiting for its project in <strong>Amman</strong></p>
<h1> Licensed Clinical Psychologist Full-Time contract</h1>
<h3><strong>CONTEXT</strong></h3>
<p >Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. <strong>For more information, visit our Arabic website</strong>, <a href="http://www.msf-me.org/">www.msf-me.org</a><u>.</u></p>
<p >Médecins Sans Frontières is running a reconstructive surgery program in Amman, which opened in 2006, is giving access to reconstructive surgery (orthopedic, plastic, and maxillo-facial) to war-wounded people providing comprehensive health care, MSF aims at identifying and referring patients from neighboring countries (Iraq, Yemen, Syria, and other countries with conflicts) then ensuring their medical follow-up after discharge.</p>
<p >Médecins Sans Frontières Reconstructive Surgery program in Amman is seeking a <strong>(1) Licensed Clinical Psychologist for a Full-Time contract.</strong></p>
<h3><strong>DIMENSION OF POST</strong></h3>
<p>The Reconstructive Surgery Hospital provides specialized surgical and rehabilitation care, with an average of 550 admissions and over 1,000 surgeries annually. The facility has 72 surgical beds and 126 rehabilitation beds, as well as two operating theatres dedicated to orthopedic, maxillofacial, and plastic reconstructive surgeries. The hospital also includes an outpatient department (OPD) providing an average of 550 consultations per month, physiotherapy and psychosocial support services, and Antimicrobial Resistance (AMR) activities, including Antimicrobial Stewardship, Infection Prevention and Control (IPC), and a microbiology laboratory.</p>
<p><strong>MAIN PRUPOSE</strong></p>
<p>Providing psychological support to patients according to MSF principles, standards and procedures to improve the patients’ mental health.</p>
<h3><strong>ACCOUNTABILITIES</strong></h3>
<ul>
<li>Carrying out the evaluation of the mental health needs of patients and establishing a diagnosis and a plan of treatment. Informing the patient and his/her relatives about the possible consequences of the illness and the drug treatment to follow and referring patients to other health professionals whenever necessary, to provide the most appropriate treatment and improve the patient's condition</li>
<li>Implementing the Sexual Gender Based Violence (SGBV) protocol, identifying possible victims of SGBV, and referring them to the medical team so that they receive the necessary treatment.</li>
<li>Providing psychological support and psychotherapy sessions (individual, family, group) to patients according to MSF protocols to improve their mental health conditions</li>
<li>Assisting and training staff members and resourceful people whenever necessary to enhance the scope of MH activities. Working in close collaboration with translators to ensure appropriate terminology and behavior during sessions</li>
<li>Collecting statistical and monitoring data about mental health activities</li>
<li>Informing the supervisor and the medical team about any issues or problems that may arise related to patients’ treatment to provide the best possible solution from a medical perspective</li>
<li>Ensuring that all patient information is kept confidential.</li>
</ul>
<p><strong>Context Specific Accountabilities</strong></p>
<ul>
<li>Providing psychological care to patients and family caretakers, through individual or group sessions, to help them to cope with their situation, to reinforce their social and environment adaptability and to engage themselves in their own recovery through psychological support</li>
<li>S/he oversees designing and implementing treatment plan and follow up for the patients in need of psychotherapy.</li>
</ul>
<p><strong><u>Clinical supervision</u></strong></p>
<ul>
<li>Conduct clinical psychotherapy based on the individual needs and abilities of the patient and family caretaker.</li>
<li>Assesse thoroughly the psychological status and needs of the patient referred by the counselor and develop the treatment plan with the MHPSS Manager prior to initiation of the plan.</li>
<li>Conduct group support if needed for specific groups of patients (amputated, adolescents, parents, etc.)</li>
<li>Strong collaboration with MHPSS staff, especially with Psychiatrist Consultant (refer patient who need psychiatric care and give feedback about treatment plans and evolution)</li>
<li>Observes and evaluates patients and family caretakers and makes suggestions for improvement of their support</li>
<li>Participate in team meetings to share experiences and discuss special cases with other professionals</li>
<li>Ensure that all patient information is kept confidential.</li>
</ul>
<p><strong>Reporting</strong></p>
<ul>
<li>Transmit to the MHPSS Manager all relevant information.</li>
<li>Ensure proper recording and filing of individual patient care and of group activities, in writing and in electronic format, according to MSF and to RSP clinical departments’ requirements.</li>
<li>Prepare confidential report for each patient when treatment is closed or when patient is TRM (End of stay in Amman).</li>
<li>Ensure reporting about activities and proper data collection as per request of MHPSS Manager.</li>
</ul>
<p><strong></strong><strong>Meetings and training</strong></p>
<ul>
<li>Attends meetings, training and supervision sessions organized by MSF and other organizations as requested per MHPSS Manager</li>
<li>Take active part in training, supervision and supporting the MHPSS Manager, when necessary, in doing sensitization for MSF staff or external partners about mental health issues.</li>
</ul>
<p> </p>
<p><strong>Additionnal activities</strong></p>
<ul>
<li>Cover if necessary Psychosocial Counsellor’s tasks</li>
<li>Join outing or other group activities if needed</li>
<li>Upon request</li>
</ul>
<p><strong>Working hours</strong></p>
<ul>
<li>Office hours</li>
<li>Availability for emergencies.</li>
</ul>
<div><strong>PROFILE</strong>
<h2 class="h5">Job description</h2>
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<strong><u>About the Role</u></strong>
<p>To safely command and operate Airbus A320 aircraft in accordance with Royal Jordanian Airlines' Operational Manuals, manufacturer procedures, and applicable national and international aviation regulations, ensuring the highest standards of safety, compliance, and operational efficiency.</p>
<strong><u>Key Responsibilities</u></strong>
<ul>
<li>
<p>Assume full command responsibility for the safety and security of the aircraft, crew members, passengers, and cargo.</p>
</li>
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<p>Ensure the aircraft is operated in full compliance with the Operations Manuals</p>
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<p>Exercise final authority to issue commands necessary to ensure flight safety.</p>
</li>
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<p>Ensure proper execution of all operational checklists before, during, and after all phases of flight.</p>
</li>
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<p>Manage and command normal, abnormal, and emergency situations in accordance with approved procedures.</p>
</li>
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<p>Ensure accurate reporting of operational, technical, and safety-related events.</p>
</li>
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<p>Lead and manage flight crew, ensuring adherence to SOPs, CRM principles, and Threat & Error Management.</p>
</li>
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<p>Conduct effective crew briefings and promote a strong safety culture.</p>
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<p>Ensure all crew members comply with operational and regulatory requirements.</p>
</li>
</ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><strong>Licensing & Medical</strong></p>
<ul>
<li>
<p>Valid and unrestricted ICAO ATPL</p>
</li>
<li>
<p>Valid and current Class 1 Medical Certificate</p>
</li>
<li>
<p>ICAO English Language Proficiency Level 4 or higher</p>
</li>
</ul>
<p><strong>Flight Experience - Type Rated (Narrow Body Captain)</strong></p>
<ul>
<li>
<p>Minimum <strong>5,500 total flight hours</strong></p>
</li>
<li>
<p>Minimum <strong>3,000 jet hours</strong></p>
</li>
<li>
<p>Minimum <strong>1,000 hours PIC on jet airliners</strong></p>
</li>
<li>
<p>Minimum <strong>500 hours PIC on A320</strong></p>
</li>
<li>
<p>Current on A320 type</p>
</li>
</ul></div>
<h2 class="h5">Job description</h2>
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<p><strong><span>Job Title</span></strong></p><br><p><strong><span>Team Leader – Molding Operations & Engineering</span></strong></p><br><p><strong><span>Location:</span></strong><span> Amman, Jordan<br><strong>Department:</strong> Engineering / Operations<br><strong>Reporting To:</strong> Engineering Manager</span></p><br><p><strong><span>Job Summary</span></strong></p><br><p><span>We are seeking a highly motivated and hands-on <strong>Mechatronics Engineer</strong> with <strong>3-5 years of experience</strong> in <strong>Injection Molding and Injection Blow Molding</strong> processes within the <strong>medical device, pharmaceutical packaging, or food packaging industry</strong>. The successful candidate will lead operational and engineering activities related to molding equipment, process optimization, troubleshooting, maintenance coordination, and continuous improvement initiatives.</span></p><br><p><span>The Team Leader will play a key role in improving machine reliability, production efficiency, product quality, and technical competence across the molding department.</span></p><br><p><strong><span>Key Responsibilities</span></strong></p><br><p><strong><span>Technical & Operational Leadership</span></strong></p><br><ul><li><span>Lead daily operations of injection molding and injection blow molding machines.</span></li><li><span>Provide advanced troubleshooting and technical support for molding equipment and auxiliary systems.</span></li><li><span>Ensure optimum machine performance, availability, and production efficiency.</span></li><li><span>Coordinate with Production, Quality, Maintenance, and Engineering departments to resolve technical issues.</span></li><li><span>Monitor machine performance and implement corrective actions to reduce downtime.</span></li></ul><p><strong><span>Process Optimization</span></strong></p><br><ul><li><span>Optimize molding parameters to improve product quality and productivity.</span></li><li><span>Lead root cause analysis for process deviations, product defects, and equipment failures.</span></li><li><span>Support new mold trials, machine validations, and process qualifications.</span></li><li><span>Implement continuous improvement initiatives to reduce waste, scrap, and operational costs.</span></li></ul><p><strong><span>Engineering & Maintenance Support</span></strong></p><br><ul><li><span>Support preventive and predictive maintenance programs.</span></li><li><span>Coordinate machine installations, upgrades, and modifications.</span></li><li><span>Ensure proper documentation of technical activities, maintenance records, and process changes.</span></li><li><span>Participate in FAT, SAT, IQ, OQ, and PQ activities when applicable.</span></li></ul><p><strong><span>Team Leadership</span></strong></p><br><ul><li><span>Supervise and guide technicians and operators within the molding area.</span></li><li><span>Conduct technical training and knowledge transfer sessions.</span></li><li><span>Develop team capabilities in troubleshooting, machine setup, and process control.</span></li><li><span>Promote a culture of safety, quality, and operational excellence.</span></li></ul><p><strong><span>Compliance & Safety</span></strong></p><br><ul><li><span>Ensure compliance with GMP, GDP, ISO requirements, and company policies.</span></li><li><span>Maintain safe operation of equipment and adherence to HSE requirements.</span></li><li><span>Participate in audits and support corrective and preventive action plans (CAPA).</span></li></ul><p><strong><span>Qualifications</span></strong></p><br><ul><li><span>Bachelor's Degree in <strong>Mechatronics Engineering</strong>, Mechanical Engineering, or equivalent.</span></li><li><strong><span>3-5 years of hands-on experience</span></strong><span> in: </span><ul><li><span>Injection Molding Machines</span></li><li><span>Injection Blow Molding Machines</span></li><li><span>Medical, Pharmaceutical, or Food Manufacturing Environment</span></li></ul></li><li><span>Strong knowledge of molding processes, machine troubleshooting, and process optimization.</span></li><li><span>Experience with automation systems, PLCs, sensors, and auxiliary molding equipment.</span></li><li><span>Ability to lead technical teams and manage cross-functional projects.</span></li><li><span>Strong analytical and problem-solving skills.</span></li><li><span>Excellent communication skills in English and Arabic.</span></li></ul><p><strong><span>Preferred Qualifications</span></strong></p><br><ul><li><strong><span>Certified by ARBURG to deal with ARBURG</span></strong><span> molding technologies</span></li><li><span>Knowledge of GMP, ISO 9001 , ISO 14001 and medical manufacturing requirements.</span></li><li><span>Experience in preventive maintenance and reliability improvement programs.</span></li><li><span>Lean Manufacturing and Continuous Improvement experience.</span></li></ul><p><strong><span>Key Competencies</span></strong></p><br><ul><li><span>Leadership & Team Management</span></li><li><span>Technical Troubleshooting</span></li><li><span>Process Optimization</span></li><li><span>Root Cause Analysis</span></li><li><span>Project Management</span></li><li><span>Communication & Collaboration</span></li><li><span>Continuous Improvement Mindset . </span></li></ul> </div>
<p><br></p><p><strong>Mission:</strong> The Regional Senior HR Officer supports the MENA Regional HR Coordinator and serves as the primary focal point for the management of human resources processes for the Regional Office national workforce. This includes recruitment, onboarding, payroll coordination, medical insurance administration, contract management, attendance and leave management, learning and development, performance management, employee relations, compliance, and employee exit processes. The position also supports the administration of the Regional Office international workforce, including deployments, accommodation arrangements, medical checks, arrivals and departures, and other HR-related contractual and administrative processes. The Regional Senior HR Officer coordinates with relevant external stakeholders, ministries, and authorities to ensure compliance with labor regulations and the effective management of work permits, residency requirements, social security, income tax, and other statutory obligations. In addition, the position manages HR-related administrative processes, including consultancy and service contracts under HR management, workshops, per diem administration, and other operational requirements. The Regional Senior HR Officer provides operational HR support to the MENA portfolio upon request of the Regional HR Coordinator, contributing to the implementation of HR tools and systems, emergency HR support, staff training initiatives, and other regional HR priorities.</p><p><strong>Main responsibilities:</strong></p><p><strong>National Regional Staff HR Management</strong></p><ul><li>Manage end-to-end HR processes for Regional Office national staff including recruitment, onboarding, contract issuance, amendments, renewals, and terminations.</li><li>Ensure accurate payroll inputs, monthly attendance, leave tracking, and coordination with finance for salary processing.</li><li>Administer employee benefits including medical insurance enrollment, updates, and claims follow-up.</li><li>Maintain up-to-date personnel files, HR database records, and ensure documentation is audit-ready.</li><li>Follow up on performance management processes including probation reviews, annual appraisals, and performance improvement actions.</li><li>Support learning and development activities including training coordination and capacity-building initiatives.</li><li>Handle employee relations matters including queries, grievances, and disciplinary follow-up in coordination with the Regional HR Coordinator.</li></ul><p><strong>International Regional Staff Administrative Support</strong></p><ul><li>Support HR administrative processes for expatriate staff including deployment, onboarding, relocation, and offboarding.</li><li>Coordinate accommodation arrangements, travel logistics, and arrival/departure administrative requirements.</li><li>Follow up on medical checks and related documentation for international staff.</li><li>Support contract administration, including renewals and amendments.</li><li>Ensure proper documentation and tracking of international staff movements, leave balances and assignments.</li></ul><p><strong>Stakeholder Management (Internal & External)</strong></p><ul><li>Liaise with ministries, social security institutions, tax authorities, and other government bodies on HR-related matters.</li><li>Ensure compliance with work permits, residency permits, and legal employment requirements for national and international staff.</li><li>Coordinate with external service providers such as insurance companies, medical providers, and travel agencies.</li><li>Serve as HR focal point for internal departments including finance, logistics, and programs on HR-related administrative matters.</li><li>Maintain professional communication and timely follow-up with all stakeholders to ensure smooth HR operations.</li><li>Liaise with HQ on global HR tools and initiatives relevant to the Regional Office, ensuring proper implementation, alignment, and timely follow-up on requirements.</li></ul><p><strong>Regional HR Support</strong></p><ul><li>Provide HR operational support to country offices within the MENA portfolio upon request from the Regional HR Coordinator.</li><li>Support implementation of HR tools, templates, systems, and standard procedures across the region.</li><li>Assist in emergency HR responses including rapid recruitment, deployments, and HR coordination during crises.</li><li>Contribute to HR projects, policy rollouts, and organizational change initiatives at regional level.</li><li>Support capacity building for country HR focal points through guidance, coaching, and technical advice.</li></ul><p><strong>HR Reporting & Analytics</strong></p><ul><li>Prepare regular HR reports including staffing updates, turnover, recruitment status, leave balances, and contract tracking.</li><li>Maintain and update HR dashboards and trackers for regional office.</li><li>Provide ad-hoc HR data and analysis to support decision-making by the Regional HR Coordinator and management.</li><li>Ensure accuracy and consistency of HR data across all systems and reports.</li></ul><p><br></p><p><strong>Required skills and competencies:</strong></p><p><strong>Interpersonal Skills</strong></p><ul><li>Collaboration, Flexibility & Teamwork: ability to work with a diverse team and adjust work schedules as necessary to meet work objectives and priorities in a professional manner.</li><li>Time management skills: High attention to details, organized, and ability to prioritize workload.</li><li>Communication skills and diplomacy: Strong verbal and written communication skills and ability to communicate HR policies and procedures clearly to diverse audiences.</li><li>Confidentiality & Professional Integrity: Maintains confidentiality when handling sensitive employee information, and demonstrates sound judgment, discretion, and ethical behavior.</li><li>Relationship Building & Stakeholder Management: ability to establish and maintain positive working relationships with employees, managers, HQ teams, government authorities, and external service providers.</li></ul><p><strong>Organizational Skills</strong></p><ul><li>Strong organizational and coordination skills, with the ability to manage multiple HR processes</li><li>Ability to manage HR data, maintain trackers, and produce accurate reports.</li><li>Follows through on actions and monitors progress until completion.</li><li>Conflict resolution skills</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in business administration, HR Management, Law, Social sciences, or a related field is required.</li><li>Additional certifications in Human Resources (e.g., SHRM) are considered a strong asset.</li><li>Proven training in Labor Law and Employment Regulations, Employee Relations and Conflict Management, HR Information Systems (HRIS) or any other relevant HR trainings is highly desirable.</li><li>Familiarity with humanitarian standards, PSEAH (Prevention of Sexual Exploitation, Abuse and Harassment), Code of Conduct, Duty of Care and Staff Wellbeing is essential.</li><li>Minimum of 4-6 years of relevant experience in a Human Resources similar role, preferably within humanitarian or development organizations.</li><li>Minimum 4 years of experience in an NGO/International Institution in a similar position (preferred).</li><li>Proficiency in managing payroll, leave management, national labor laws, and all relevant national HR processes and the full HR cycle.</li><li>Prior involvement in remote coordination or support to field missions is highly desirable.</li><li>Native Arabic speaker with excellent command of English (spoken and written).</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using digital tools for inventory, procurement, and reporting. Experience with ERP is an asset.</li></ul>
<p><b style="font-size: 11px;">Job Summary</b></p><p> </p> <p> The Service Coordinator is responsible for the commercial and administrative side of medical equipment maintenance, including tender offers, service contracts, spare parts quotations, and the related bank guarantees. The role ensures that all documentation is accurate, submitted on time, and compliant with contract and tender terms and conditions. <br> </p> <p> <br> </p> <p> <b>Key Responsibilities</b> <b> <br> </b> </p> <ul> <li> Prepare and issue maintenance guarantees, follow up on expiry dates, and manage their renewal and release. <br> </li> <li> Prepare offers and related guarantees, and submit them for tenders related to medical equipment maintenance, whether through JONEPS or for other clients. <br> </li> <li> Prepare priced spare parts lists in accordance with tender and contract terms and conditions. <br> </li> <li> Prepare documents and commitment letters related to service parts, as requested by the Tender Department. <br> </li> <li> Prepare direct quotations for service parts. <br> </li> <li> Prepare and follow up on client service contracts after the end of the free warranty period, including the related guarantees. <br> </li> <li> Follow up on expiry dates, renewals, and release of service contract guarantees. <br> </li> <li> Coordinate with the Tender, Finance, Sales, and Technical/Engineering teams to gather the information required for offers and contracts. <br> </li> <li> Maintain an organized database of contracts, guarantees, expiry dates, and quotations, and provide periodic status reports. <br> </li> <li> Communicate with clients and banks regarding contract renewals, guarantee requirements, and documentation. <br> </li> <li> Receive and log service calls from hospitals, clinics, and healthcare clients. <br> </li> <li> Schedule and dispatch service engineers or technicians based on priority and location. <br> </li> <li> Monitor daily field activities and ensure timely closure of service tickets. <br> </li> <li> Serve as the point of contact between clients and service teams for troubleshooting, updates, and escalation. <br> </li> <li> Coordinate with vendors, OEMs, and internal technical teams for spare parts, warranties, and specialized support. <br> </li> <li> Communicate proactively with clients regarding planned preventive maintenance and service schedules. <br> </li> <li> Maintain accurate records of service history, maintenance schedules, and customer feedback. <br> </li> <li> Generate service reports, performance dashboards, and compliance checklists for internal review. <br> </li> <li> Track warranty coverage, AMC (Annual Maintenance Contract) terms, and renewal timelines. <br> </li> <li> Monitor the availability of spare parts and consumables required for maintenance work. <br> </li> <li> Coordinate requisition and delivery of spares to service teams or directly to client sites. <br> </li> <li> Ensure that all service activities adhere to safety standards and regulatory norms <br> </li> <li> Assist in audits and documentation for quality assurance related to service delivery. <br> </li> <li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul> <li> Bachelor's degree in <b>Biomedical Engineering</b> or a related field. <br> </li> <li> <b> 3 to 5 years of experience in a service, tender, or contract administration role, preferably in the medical equipment sector. </b> <br> </li> <li> Good knowledge of government tendering procedures, including the JONEPS e-procurement system. <br> </li> <li> Understanding of bank guarantees (bid bonds, performance/maintenance guarantees) and their lifecycle. <br> </li> <li> Fluency in Arabic and English (written and spoken), with strong business writing skills. <br> </li> <li> Proficiency in Microsoft Office, especially Excel, and experience with ERP systems. <br> </li> </ul> <p> <br> </p> <p> <b> Skills and Competencies </b> <b> <br> </b> </p> <ul> <li> High attention to detail and accuracy in pricing and documentation. <br> </li> <li> Strong organizational and follow-up skills, with the ability to track multiple deadlines. <br> </li> <li> Ability to work under pressure and meet strict tender submission deadlines. <br> </li> <li> Good analytical skills for pricing and cost evaluation. <br> </li> <li> Effective communication and coordination skills across departments and with clients. <br> </li> <li> Integrity and commitment to confidentiality. <br> </li> </ul>
<h2 class="h5">Job description</h2>
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<span></span><p><b><span><span>Key Responsibilities:</span></span></b></p><br><ul><li><span><span><span>Provide administrative and clerical support to the team.</span></span></span></li><li><span><span><span>Manage daily office activities and maintain organized records and documentation.</span></span></span></li><li><span><span><span>Handle incoming calls, emails, and correspondence.</span></span></span></li><li><span><span><span>Schedule meetings and coordinate appointments.</span></span></span></li><li><span><span><span>Prepare reports, letters, and other administrative documents.</span></span></span></li><li><span><span><span>Assist with office supplies and general office coordination.</span></span></span></li><li><span><span><span>Support other departments with administrative tasks as needed.</span></span></span></li></ul><br><span>Requirements<span><span><span>One of the Leading Healthcare Solutions providers in Jordan, looking to hire the Position :</span></span></span><br></span><p><b><u><span><span>Administrative Assistant </span></span></u></b><span><span><span>- </span></span></span><span><span>with the following requirements :</span></span></p><br><span><span><b>Male</b>.</span></span><br><br><span><span></span></span><br><p><b><span><span>Requirements:</span></span></b></p><br><ul><li><span><span><span>Bachelor's degree in <b>Business Administration or a related field.</b></span></span></span></li><li><span><span><b>0-1 </b></span></span><span><span><span><b>years of experience as an Administrative Assistant</b> </span></span></span></li><li><span><span><span>Previous experience in an administrative role is preferred.</span></span></span></li><li><span><span><span>Excellent organizational and time-management skills.</span></span></span></li><li><span><span><span>Good communication and interpersonal skills.</span></span></span></li><li><span><span><span>Proficiency in Microsoft Office (Word, Excel, and Outlook).</span></span></span></li><li><span><span><span>Good command of written and spoken English.</span></span></span></li><li><span><span><span>Ability to multitask and work effectively within a team.</span></span></span></li><li><span><span><span>Ensure all travel arrangements, including flight bookings and hotel reservations, are made in accordance with the company's travel policies and procedures.</span></span></span></li><li><span><span><span>Obtain the necessary management approvals before confirming any travel bookings or related expenses.</span></span></span></li><li><span><span><span>Ensure compliance with approved travel budgets, booking procedures, and company policies.</span></span></span></li><li><span><span><span>Coordinate visa applications and prepare the required embassy documentation for employee business travel, ensuring compliance with embassy requirements and deadlines</span></span></span><span><span><span>.</span></span></span></li><li><span><span><span>Manage and maintain the company's medical insurance records, including adding new employees, removing employees upon termination, and updating existing employee information.</span></span></span></li><li><span><span><span>Coordinate all medical insurance-related matters with the insurance provider, including policy updates, renewals, coverage inquiries, claims, and resolving employees' insurance-related issues.</span></span></span></li></ul><br> </div>
<p>The designee is responsible for the overall daily safe and expeditious flow of air traffic within the designated facility control airspace in accordance with ICAO and FAA 7110.65 regulatory guidance. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift, as well as adherence to CRM principal application. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The individual is responsible for vehicles and personnel operating on the airfield. Along with controlling aircraft the designee must be able to process flight plans, and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of RADAR/Manual approach control operations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Graduate of an approved DoD or FAA ATC course.</li><li>Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility.Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations. Shall hold one ofthe following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent.</li><li>Ability to obtain and maintain FAA Class II Medical Certificate</li><li>Ability to obtain and maintain a US CENTCOM Medical Exam</li><li>Must be able to obtain/maintain a Secret Security Clearance.</li></ul>
<p><h4>Essential responsibilities:</h4>
<p>The designee is responsible for the overall daily safe and expeditious flow of air traffic within the designated facility control airspace in accordance with ICAO and FAA 7110.65 regulatory guidance. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift, as well as adherence to CRM principal application. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The individual is responsible for vehicles and personnel operating on the airfield. Along with controlling aircraft the designee must be able to process flight plans, and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of RADAR/Manual approach control operations.</p>
<h4>Minimum position knowledge, skills, and abilities required:</h4>
<ul>
<li>Graduate of an approved DoD or FAA ATC course.</li>
<li>Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility. Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations.</li>
<li>Shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent.</li>
<li>Ability to obtain and maintain FAA Class II Medical Certificate.</li>
<li>Ability to obtain and maintain a US CENTCOM Medical Exam.</li>
<li>Must be able to obtain and maintain a Secret Security Clearance.</li>
</ul></p><p></p>
<p>MedNet Jordan is one of the leading managed care service organizations that caters to healthcare needs. We are currently seeking to hire a <strong>Senior Network Officer</strong> (on <strong>Hybrid working modules</strong> basis) with the following tasks and responsibilities:<br> </p> <p> <span> </span>Expansion of the network access modules (Geographically, Service / Specialty mix, Innovation in network access).</p> <p> <span> </span>Train the health care service provider s staff on product s offerings to ensure the effective achievement of defined managed health care objectives and optimal customer satisfaction.</p> <p> <span> </span>Communicating the network access modules to the clients (Internal and external) in an understandable and structured manner.</p> <p> <span> </span> <span>Maintaining and reviewing </span> <span>internal and</span> <span> on-going benchmarks of MedNet s </span> <span>medical </span> <span>network.</span> </p> <p> <span> </span> <span>Maintaining MedNet s network competitiveness by expanding the network access locally as required by business needs.</span> </p> <p> <span> </span> <span>Conducting provider credentialing</span> <span> a</span> <span>nd new provider tariff negotiations. Lead the identification, selection, evaluation, negotiation, contracting and re - contracting process of health care service providers within the established corporate guidelines to ensure that all services are provided cost efficiently in accord to defined quality standards and procedures ensuring optimum protection for business interest.</span> </p> <p> <span> </span> <span>Handling provider requests for tariff revisions to ensure a continued and sustained competitive edge to MedNet.</span> </p> <p> <span> </span> <span>Study and prepare the needed requirement to evaluate provider s reconciliation requests. </span> </p> <p> <span> </span> <span>Conduct trainings and orientation programs to health care service provider in an efficient manner and as per need.</span> </p> <p> <span> </span> <span>Establish and maintain excellent relationship with health care service providers.</span> </p> <p> <span> </span> <span>Manage all health care service provider requests.</span> </p> <p> <span> </span> <span>Ensuring information related to the provider network is accessible to end-users.</span> </p> <p> <span> </span> <span>Deliver training to new staff members in order to improve their knowledge and ensure their professional development.</span> </p> <p> <span> </span> <span>Support the manager in reviewing and evaluation of provider performance against benchmarks/ established performance standards and ensure timely development of performance reports in order to keep the decision makers informed about network performance while recommending areas of improvement to enhance service levels.</span> </p> <p> <span> </span> <span>Ensure functional relationship between internal departments and the network team and high level of communication and efficient & timely transfer of information takes place during operations.</span> </p> <p> <span> </span> <span>Assist in identify opportunities for continuous improvement of the network development, operations management, systems, processes, and practices.</span> </p> <p> <span> </span> <span>Follow and implement all Network s department policies and procedures to ensure that all relevant procedural requirements are fulfilled while delivering a quality, cost-effective service.</span> </p> <p> <span> </span> <span>Support the network manager in the maintenance of monthly statistical reports to facilitate benchmarking and the performance management of network operations for management decision making</span> </p> <p> <span> </span> <span>Liaison with all operational departments on health care service provider s queries.</span> </p> <p> </p> <p> </p><p><strong>Desired Candidate Profile</strong></p><p> <strong>Your Profile</strong> </p> <p> <span>- BA in Nursing, Pharmacy, General Medicine, or any related field.</span> </p> <p> <span>- From 4-7 years of experience in working in TPA/Medical Insurance sector.</span> </p> <p> <span>- Very good Knowledge of medical terminology.</span> </p> <p> <span>- Good knowledge in local healthcare services system is a plus.</span> </p> <p> <span>- Good knowledge and experience in Coding is a plus.</span> </p> <p> <span>- Good interpersonal and negotiation skills.</span> </p> <p> <span>- Excellent written and verbal communication skills.</span> </p> <p> <span>- Strong planning and organizational skills.</span> </p> <p> <span>- Analytical and problem solving skills.</span> </p> <p> <span>- Ability to handle stress.</span> </p> <p> <span>- Computer literacy (MS Office, Excel, PowerPoint)</span> </p> <p> <span>- Jordanian Driving license & have a car.</span> </p> <p> <span>- </span> <span>Willingness to travel extensively locally and internationally.</span> </p>
<p> <br> <b> Key Responsibilities: </b> <br> </p> <ul> <li> Provide administrative and clerical support to the team. <br> </li> <li> Manage daily office activities and maintain organized records and documentation. <br> </li> <li> Handle incoming calls, emails, and correspondence. <br> </li> <li> Schedule meetings and coordinate appointments. <br> </li> <li> Prepare reports, letters, and other administrative documents. <br> </li> <li> Assist with office supplies and general office coordination. <br> </li> <li> Support other departments with administrative tasks as needed. <br> </li> </ul> <br> <br> Requirements <br> One of the Leading Healthcare Solutions providers in Jordan, looking to hire the Position : <br> <br> <p> <b> Administrative Assistant </b> - with the following requirements : <br> </p> <b>Male</b>. <br> <br> <p> <b> Requirements: </b> <br> </p> <ul> <li> Bachelor's degree in <b>Business Administration or a related field.</b> <br> </li> <li> <b>0-1 </b> <b>years of experience as an Administrative Assistant</b> <br> </li> <li> Previous experience in an administrative role is preferred. <br> </li> <li> Excellent organizational and time-management skills. <br> </li> <li> Good communication and interpersonal skills. <br> </li> <li> Proficiency in Microsoft Office (Word, Excel, and Outlook). <br> </li> <li> Good command of written and spoken English. <br> </li> <li> Ability to multitask and work effectively within a team. <br> </li> <li> Ensure all travel arrangements, including flight bookings and hotel reservations, are made in accordance with the company's travel policies and procedures. <br> </li> <li> Obtain the necessary management approvals before confirming any travel bookings or related expenses. <br> </li> <li> Ensure compliance with approved travel budgets, booking procedures, and company policies. <br> </li> <li> Coordinate visa applications and prepare the required embassy documentation for employee business travel, ensuring compliance with embassy requirements and deadlines . <br> </li> <li> Manage and maintain the company's medical insurance records, including adding new employees, removing employees upon termination, and updating existing employee information. <br> </li> <li> Coordinate all medical insurance-related matters with the insurance provider, including policy updates, renewals, coverage inquiries, claims, and resolving employees' insurance-related issues. <br> </li> </ul> <br> <br><p><strong>Desired Candidate Profile</strong></p><ul> <li> Bachelor's degree in <b>Business Administration or a related field.</b> <br> </li> <li> <b>0-1 </b> <b>years of experience as an Administrative Assistant</b> <br> </li> <li> Previous experience in an administrative role is preferred. <br> </li> <li> Excellent organizational and time-management skills. <br> </li> <li> Good communication and interpersonal skills. <br> </li> <li> Proficiency in Microsoft Office (Word, Excel, and Outlook). <br> </li> <li> Good command of written and spoken English. <br> </li> <li> Ability to multitask and work effectively within a team. <br> </li> </ul>
<h2 class="h5">Job description</h2>
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<span><span><span><b>Job Title: Service & Tender Coordinator</b></span></span><br><span><span><u><b>Experience Required: 3–5 years<br></b></u><br></span></span><br><br></span><p><span><span><b>Job Summary</b></span></span></p><br><p><span><span>The Service Coordinator is responsible for the commercial
and administrative side of medical equipment maintenance, including tender
offers, service contracts, spare parts quotations, and the related bank
guarantees. The role ensures that all documentation is accurate, submitted on
time, and compliant with contract and tender terms and conditions.<br></span></span></p><br><p><span><span><b>Key Responsibilities</b></span></span></p><br><ul><li><span><span><span>Prepare and issue maintenance guarantees, follow up on expiry dates, and manage their renewal and release.</span></span></span></li><li><span><span><span>Prepare offers and related guarantees, and submit them for tenders related to medical equipment maintenance, whether through JONEPS or for other clients.</span></span></span></li><li><span><span><span>Prepare priced spare parts lists in accordance with tender and contract terms and conditions.</span></span></span></li><li><span><span><span>Prepare documents and commitment letters related to service parts, as requested by the Tender Department.</span></span></span></li><li><span><span><span>Prepare direct quotations for service parts.</span></span></span></li><li><span><span><span>Prepare and follow up on client service contracts after the end of the free warranty period, including the related guarantees.</span></span></span></li><li><span><span><span>Follow up on expiry dates, renewals, and release of service contract guarantees.</span></span></span></li><li><span><span><span>Coordinate with the Tender, Finance, Sales, and Technical/Engineering teams to gather the information required for offers and contracts.</span></span></span></li><li><span><span><span>Maintain an organized database of contracts, guarantees, expiry dates, and quotations, and provide periodic status reports.</span></span></span></li><li><span><span><span>Communicate with clients and banks regarding contract renewals, guarantee requirements, and documentation.</span></span></span></li><li><span><span>Receive and log service calls from hospitals, clinics, and healthcare clients.</span></span></li><li><span><span>Schedule and dispatch service engineers or technicians based on priority and location.</span></span></li><li><span><span>Monitor daily field activities and ensure timely closure of service tickets.</span></span></li><li><span><span>Serve as the point of contact between clients and service teams for troubleshooting, updates, and escalation.</span></span></li><li><span><span>Coordinate with vendors, OEMs, and internal technical teams for spare parts, warranties, and specialized support.</span></span></li><li><span><span>Communicate proactively with clients regarding planned preventive maintenance and service schedules.</span></span></li><li><span><span>Maintain accurate records of service history, maintenance schedules, and customer feedback.</span></span></li><li><span><span>Generate service reports, performance dashboards, and compliance checklists for internal review.</span></span></li><li><span><span>Track warranty coverage, AMC (Annual Maintenance Contract) terms, and renewal timelines.</span></span></li><li><span><span>Monitor the availability of spare parts and consumables required for maintenance work.</span></span></li><li><span><span>Coordinate requisition and delivery of spares to service teams or directly to client sites.</span></span></li><li><span><span>Ensure that all service activities adhere to safety standards and regulatory norms</span></span></li><li><span><span>Assist in audits and documentation for quality assurance related to service delivery.</span></span></li></ul><br><span>Requirements<span><span><span>One of the Leading Healthcare Solutions providers in Jordan, looking to hire the Position :</span></span></span><br><span><span><span><span><b><u>Service & Tender Coordinator</u></b></span></span></span><span><span><b><u>-</u></b> </span></span></span><span><span>with the following requirements :</span></span><br></span><ul><li><span><span><span>Bachelor's degree in <b>Biomedical Engineering</b> or a related field.</span></span></span></li><li><span><span><span><b><u>3 to 5 years of experience in a service, tender, or contract administration role, preferably in the medical equipment sector.</u></b></span></span></span></li><li><span><span><span>Good knowledge of government tendering procedures, including the JONEPS e-procurement system.</span></span></span></li><li><span><span><span>Understanding of bank guarantees (bid bonds, performance/maintenance guarantees) and their lifecycle.</span></span></span></li><li><span><span><span>Fluency in Arabic and English (written and spoken), with strong business writing skills.</span></span></span></li><li><span><span><span>Proficiency in Microsoft Office, especially Excel, and experience with ERP systems.</span></span></span></li></ul><p><span><span><b><u>Skills and Competencies</u></b></span></span></p><br><ul><li><span><span><span>High attention to detail and accuracy in pricing and documentation.</span></span></span></li><li><span><span><span>Strong organizational and follow-up skills, with the ability to track multiple deadlines.</span></span></span></li><li><span><span><span>Ability to work under pressure and meet strict tender submission deadlines.</span></span></span></li><li><span><span><span>Good analytical skills for pricing and cost evaluation.</span></span></span></li><li><span><span><span>Effective communication and coordination skills across departments and with clients.</span></span></span></li><li><span><span><span>Integrity and commitment to confidentiality.</span></span></span></li></ul><br> </div>
<p><b>Education:</b></p><p>An advanced university degree in law, public policy, human rights, child rights, communications, marketing, business, international relations, social sciences or another relevant field.</p><p>A first-level university degree combined with 5 additional years of relevant professional experience may be accepted in lieu of an advanced university degree.</p><p><b><br></b></p><p><b>Work Experience:</b></p><p>A minimum of 8 years of progressively responsible professional experience in one or more relevant fields, including children’s rights, responsible business conduct, digital rights, digital governance, digital marketing, advertising, consumer protection, child online protection, online safety, trust and safety, or technology policy.</p><p>Language requirement:</p><p>Excellent written and spoken English, with a proven ability to produce concise, accurate and persuasive materials for senior, policy, business and public audiences.</p><p>Skills:</p><p>Strong knowledge of the digital marketing and advertising ecosystem, including the respective roles of brands, advertising and media agencies, ad-tech providers, online platforms, publishers, influencers and content creators.</p><p>Strong facilitation and stakeholder-management skills, with the ability to engage credibly with both technical and non-technical audiences and navigate differing institutional and commercial perspectives.</p><p>Strong organizational and project-management skills, with the ability to manage multiple deliverables, stakeholder relationships and deadlines across different workstreams.</p><p><b><br></b></p><p><b>Desirables:</b></p><p><br></p><p>Professional experience within, or directly advising, a brand, advertising or media agency, ad-tech provider, online platform, marketing industry association or related corporate function.</p><p>Demonstrated understanding of digital marketing practices and technologies that may affect children, including profiling and targeting, programmatic advertising, recommender systems, influencer marketing, persuasive design, gamification, commercial practices in games, AI-generated marketing content and engagement-driven business models.</p><p>Demonstrated experience developing and implementing advocacy strategies, including stakeholder mapping, policy positioning, preparation of key messages and engagement with policymakers, regulators, companies and civil society organizations.</p><p>Demonstrated experience providing technical support and advisory services to government counterpart</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>
<p>Responsible for developing and executing pricing, reimbursement and market access strategies for the Specialty portfolio across MENA, with a primary focus on maximizing access, competitiveness and sustainable commercial value.</p><p><br></p><p><b style="font-size: 11px;">Duties and Responsibilities (But not limited to):</b></p><p><br></p><p>• Pricing Strategy: Own regional pricing strategy, including list prices, tender prices, reimbursement prices, and price corridors.</p><p><br></p><p>• Lead pricing and bidding strategy for tenders and major institutional accounts.</p><p><br></p><p>• Reimbursement: Develop reimbursement strategies and lead payer negotiations with government payers and private insurers, where applicable.</p><p><br></p><p>• HEOR: Lead health economics activities, including budget impact analyses, cost-effectiveness studies, and value dossiers.</p><p><br></p><p>• Payer Engagement: Build and manage relationships with key government, public, and private payers and healthcare decision-makers.</p><p><br></p><p>• Strategic Accounts: Drive market access to major and strategic accounts, including public and private hospital groups and key institutions.</p><p><br></p><p>• Market Access Strategy: Develop regional market access strategies and identify barriers and opportunities across MENA.</p><p><br></p><p>• Local Market Coordination: Work closely with local market access teams to ensure execution complies with country-specific laws, regulations, and access requirements.</p><p><br></p><p>• Market Intelligence: Monitor pricing, reimbursement, tender outcomes, competitor activity, and healthcare policy developments.</p><p><br></p><p>• Cross-functional Leadership: Partner with Commercial, Medical, Regulatory, Finance, Supply Chain, and Business Development to integrate market access into launch and portfolio strategies.</p><p><br></p><p>• Compliance & Governance: Ensure all market access, pricing, reimbursement, and tender-related activities comply with company policies, applicable regulations, and ethical standards.</p><p><br></p><p>• Product Launch Access Planning: Lead market access planning for new product launches to achieve timely pricing, reimbursement, and patient access.</p><p><br></p><p>• Evidence Generation: Collaborate with Medical Affairs to develop health economic and value evidence supporting access strategies.</p><p><br></p><p><br></p><p><strong>Desired Candidate Profile</strong></p><br><p style="font-size: 11px;">• Bachelor's degree in Pharmacy, Medicine, Life Sciences, Health Economics or related field..</p><p style="font-size: 11px;"><br></p><p style="font-size: 11px;">• Minimum 10 years of pharmaceutical industry experience, with significant experience in Market Access, Pricing, Reimbursement and/or HEOR. </p><p style="font-size: 11px;"><br></p><p style="font-size: 11px;">• Experience with specialty pharmaceuticals, biologics and/or biosimilars.</p><p style="font-size: 11px;"><br></p><p style="font-size: 11px;">• Experience with government payers, tenders, reimbursement, and institutional accounts.</p><p style="font-size: 11px;"><br></p><p style="font-size: 11px;">• MENA regional experience.</p><p style="font-size: 11px;"><br></p><p style="font-size: 11px;">• Fluent in Arabic and English, with French proficiency considered an added advantage.</p><p style="font-size: 11px;"><br></p>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Answer patients' questions and determine how to assist them. Record patient symptoms, medical information, and changes in condition. Make referrals if necessary. Measure and record patients' vital signs. Recommend and implement patient care plans and interventions based on assessment of patient conditions. Administer medications or start intravenous fluids and note times and amounts. Provide basic patient care and treatments, such as taking temperatures/blood pressures, cleaning/dressing wounds, massaging muscles, or delivering hot/cold applications. Administer emergency treatment for injuries/illnesses; arrange medical care if necessary. Inform employer/employees of health problems to minimize or eliminate potential illness risks. Record, store, and maintain guests' assessment and counseling information. Maintain up-to-date knowledge of professional area, seek additional information when presented with unfamiliar situations; participate in ongoing professional development.</p>
<p> </p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; use proper equipment; wear appropriate personal protective clothing. Maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Discuss work topics discreetly and quietly; speak with others using clear and professional language. Ensure employee compliance with company standards/policies and external regulations. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p>PREFERRED QUALIFICATIONS</p>
<p>Education: Bachelor's degree from accredited university or college.</p>
<p>Related Work Experience: At least 3 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p> </p>
<p>REQUIRED QUALIFICATIONS</p>
<p>License or Certification: Professional licensure as Registered Nurse in state of practice.</p>
<p><br></p>
<p><h4>Position summary</h4>
<p>Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess an individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call maintenance or an outside service company if machines require service.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
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<p ><strong >About INTERSOS:</strong></p>
<p >INTERSOS is an Italian humanitarian organization that works all over the world bringing assistance to people in danger, including victims of natural disasters and armed conflicts. We intervene to effectively meet the needs of people in crisis, with particular attention to vulnerable groups, women and children. We provide primary assistance in terms of food, shelter, medical assistance and basic goods, while also ensuring that basic needs, education, safe water and health needs are met during the recovery phase.</p>
<p >Since 2012, INTERSOS has had operations in the Middle East to contribute towards ensuring emergency relief and social protection assistance for Syrian refugees fleeing their home in search of safety, with special focus on most vulnerable groups (children, women, elderly and persons with special needs).</p>
<p >In Jordan, INTERSOS has focused its humanitarian response on supporting Syrian families displaced across urban and rural areas, as well as vulnerable host communities, with a programme that concentrates on protection</p>
<p><strong >Purpose/objective of the position:</strong></p>
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