Operation Manager Jobs - Amman Jordan

<p><h4>About us:</h4> <p>Platinumlist.net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Lebanon, Qatar, and Kuwait from our Dubai-based headquarters.</p> <h4>Key responsibilities:</h4> <ul> <li>Achieve the goals and OKRs established by management;</li> <li>Create, revise, and edit written content in Arabic and English across multiple formats, body copy, teasers, titles, and more;</li> <li>Translate and adapt content from English to Arabic, including events, attractions, venues, FAQs, artist names, and UX texts;</li> <li>Review and QA existing translations for accuracy, tone consistency, and grammatical correctness;</li> <li>Upload and manage content via internal back-office and CMS systems following defined workflows;</li> <li>Optimize content following SEO best practices to improve discoverability and search performance;</li> <li>Handle translation requests from marketing, product, and sales teams, including decks, presentations, and promo texts;</li> <li>Write compelling headlines, CTAs, category labels, and UX microcopy with creativity and flair;</li> <li>Adhere to brand tone and style guidelines; suggest improvements and flag translation errors proactively;</li> <li>Review and edit English content, ensure originality through plagiarism checks, and rewrite it to align with our brand tone of voice.</li> </ul> <h4>Requirements:</h4> <ul> <li>2+ years of experience writing and editing English and Arabic content;</li> <li>Committed to producing 100% human-written content and translations;</li> <li>Ability to manage multiple projects and meet deadlines;</li> <li>Creativity and flair when writing headlines, descriptions, and CTAs;</li> <li>Strong editing, proofreading, and copywriting skills in both languages with the ability to adapt content to different audiences while maintaining the brand's tone of voice;</li> <li>Knowledge of SEO best practices is a plus;</li> <li>Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams;</li> <li>Strong problem-solving and critical thinking abilities;</li> <li>Strong attention to detail and commitment to delivering high-quality content.</li> </ul> <h4>Benefits:</h4> <ul> <li>A dynamic and inclusive work environment;</li> <li>The opportunity to work with a leading ticketing provider in GCC;</li> <li>A chance to contribute to the entertainment industry and help shape experiences for thousands of users.</li> </ul></p><p></p>

<p><h4>About us:</h4> <p>Platinumlist.net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Lebanon, Qatar, and Kuwait from our Dubai-based headquarters.</p> <h4>Key responsibilities:</h4> <ul> <li>Achieve the goals and OKRs established by management;</li> <li>Create, revise, and edit written content in Arabic and English across multiple formats, body copy, teasers, titles, and more;</li> <li>Translate and adapt content from English to Arabic, including events, attractions, venues, FAQs, artist names, and UX texts;</li> <li>Review and QA existing translations for accuracy, tone consistency, and grammatical correctness;</li> <li>Upload and manage content via internal back-office and CMS systems following defined workflows;</li> <li>Optimize content following SEO best practices to improve discoverability and search performance;</li> <li>Handle translation requests from marketing, product, and sales teams, including decks, presentations, and promo texts;</li> <li>Write compelling headlines, CTAs, category labels, and UX microcopy with creativity and flair;</li> <li>Adhere to brand tone and style guidelines; suggest improvements and flag translation errors proactively;</li> <li>Review and edit English content, ensure originality through plagiarism checks, and rewrite it to align with our brand tone of voice.</li> </ul> <h4>Requirements:</h4> <ul> <li>2+ years of experience writing and editing English and Arabic content;</li> <li>Committed to producing 100% human-written content and translations;</li> <li>Ability to manage multiple projects and meet deadlines;</li> <li>Creativity and flair when writing headlines, descriptions, and CTAs;</li> <li>Strong editing, proofreading, and copywriting skills in both languages with the ability to adapt content to different audiences while maintaining the brand's tone of voice;</li> <li>Knowledge of SEO best practices is a plus;</li> <li>Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams;</li> <li>Strong problem-solving and critical thinking abilities;</li> <li>Strong attention to detail and commitment to delivering high-quality content.</li> </ul> <h4>Benefits:</h4> <ul> <li>A dynamic and inclusive work environment;</li> <li>The opportunity to work with a leading ticketing provider in GCC;</li> <li>A chance to contribute to the entertainment industry and help shape experiences for thousands of users.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Consistently offer professional, friendly and engaging service<br> Lead and manage the F&B outlet team in all aspects of the department and ensure service standards are followed<br> Handle guest concerns and react quickly and professionally<br> To assist in the recruitment and training of F&B colleagues<br> Balance operational, administrative and colleague needs<br> Conduct regularly scheduled departmental meetings<br> Maximize revenues by communicating regularly with the food and beverage teams to implement agreed upon strategies, practices and promotions<br> Have full knowledge of all outlet menus<br> Manage the departmental budget<br> Follow outlet policies, procedures and service standards<br> Follow all safety and sanitation policies when handling food and beverage<br> Other duties as assigned</p> <h4>Qualifications</h4> <ul> <li>Previous food and beverage leadership experience required</li> <li>Previous point of sale system experience required</li> <li>Computer literate in Microsoft Windows applications required</li> <li>University or college degree in a related discipline preferred</li> <li>Excellent communication and organizational skills</li> <li>Strong interpersonal and problem solving abilities</li> <li>Highly responsible and reliable</li> <li>Ability to work well under pressure in a fast paced environment</li> <li>Ability to work cohesively as part of a team</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Consistently offer professional, friendly and engaging service<br> Lead and manage the F&B outlet team in all aspects of the department and ensure service standards are followed<br> Handle guest concerns and react quickly and professionally<br> To assist in the recruitment and training of F&B colleagues<br> Balance operational, administrative and colleague needs<br> Conduct regularly scheduled departmental meetings<br> Maximize revenues by communicating regularly with the food and beverage teams to implement agreed upon strategies, practices and promotions<br> Have full knowledge of all outlet menus<br> Manage the departmental budget<br> Follow outlet policies, procedures and service standards<br> Follow all safety and sanitation policies when handling food and beverage<br> Other duties as assigned</p> <h4>Qualifications</h4> <ul> <li>Previous food and beverage leadership experience required</li> <li>Previous point of sale system experience required</li> <li>Computer literate in Microsoft Windows applications required</li> <li>University or college degree in a related discipline preferred</li> <li>Excellent communication and organizational skills</li> <li>Strong interpersonal and problem solving abilities</li> <li>Highly responsible and reliable</li> <li>Ability to work well under pressure in a fast paced environment</li> <li>Ability to work cohesively as part of a team</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Consistently offer professional, friendly and engaging service.<br> Lead and manage the F&B outlet team in all aspects of the department and ensure service standards are followed.<br> Handle guest concerns and react quickly and professionally.<br> To assist in the recruitment and training of F&B colleagues.<br> Balance operational, administrative and colleague needs.<br> Conduct regularly scheduled departmental meetings.<br> Maximize revenues by communicating regularly with the food and beverage teams to implement agreed upon strategies, practices and promotions.<br> Have full knowledge of all outlet menus.<br> Manage the departmental budget.<br> Follow outlet policies, procedures and service standards.<br> Follow all safety and sanitation policies when handling food and beverage.<br> Other duties as assigned.</p> <h4>Qualifications</h4> <ul> <li>Previous food and beverage leadership experience required.</li> <li>Previous point of sale system experience required.</li> <li>Computer literate in Microsoft Windows applications required.</li> <li>University or college degree in a related discipline preferred.</li> <li>Excellent communication and organizational skills.</li> <li>Strong interpersonal and problem solving abilities.</li> <li>Highly responsible and reliable.</li> <li>Ability to work well under pressure in a fast paced environment.</li> <li>Ability to work cohesively as part of a team.</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity and inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Consistently offer professional, friendly and engaging service.<br> Lead and manage the F&B outlet team in all aspects of the department and ensure service standards are followed.<br> Handle guest concerns and react quickly and professionally.<br> To assist in the recruitment and training of F&B colleagues.<br> Balance operational, administrative and colleague needs.<br> Conduct regularly scheduled departmental meetings.<br> Maximize revenues by communicating regularly with the food and beverage teams to implement agreed upon strategies, practices and promotions.<br> Have full knowledge of all outlet menus.<br> Manage the departmental budget.<br> Follow outlet policies, procedures and service standards.<br> Follow all safety and sanitation policies when handling food and beverage.<br> Other duties as assigned.</p> <h4>Qualifications</h4> <ul> <li>Previous food and beverage leadership experience required.</li> <li>Previous point of sale system experience required.</li> <li>Computer literate in Microsoft Windows applications required.</li> <li>University or college degree in a related discipline preferred.</li> <li>Excellent communication and organizational skills.</li> <li>Strong interpersonal and problem solving abilities.</li> <li>Highly responsible and reliable.</li> <li>Ability to work well under pressure in a fast paced environment.</li> <li>Ability to work cohesively as part of a team.</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity and inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Seesaw is seeking a technically elite Director of Engineering based in Amman, Jordan, to lead and scale our regional engineering hub. You will be responsible for growing this organization, leveling up its architecture, and continuing to deliver on a roadmap benefiting millions of teachers and students. This role requires a rare blend of "in-the-trenches" technical depth and the collaborative DNA required to iterate quickly with global stakeholders. You are the critical bridge between our Jordan-based talent and US-based leadership, ensuring our platforms and products serve millions of customers with excellence.</p><p>Key Responsibilities</p><ul><li><strong>Strategic Cross-Functional Partnership:</strong> Act as the primary technical partner to Product, UX, and Sales teams. Translate customer-facing initiatives into technical reality, iterating rapidly to meet the needs of the MENA education market.</li><li><strong>Scaling &amp; Mentorship:</strong> Lead, recruit, and retain a top-tier team in Amman; transition the org from a flat structure to a tiered leadership model as we grow from 15 to 30+ headcount.</li><li><strong>Modernization &amp; DevOps Excellence:</strong> Lead the strategic evolution of our existing tech stack. You will migrate legacy components toward high-efficiency, modern architectures while ensuring high-confidence, continuous deployments. You will drive AI adoption across the software development lifecycle.</li><li><strong>Technical Stewardship:</strong> Provide architectural oversight across PHP, Python, and React environments, ensuring best-in-class code quality, AWS infrastructure reliability, and data-driven insights for internal and external customers.</li><li><strong>Global Integration:</strong> Drive seamless collaboration across regions with a Monday Thursday overlap with the US East Coast, ensuring the Amman team is a critical contributor to Seesaw s global product roadmap.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Linguistic Fluency:</strong> Professional-level fluency in both Arabic and English (written and verbal).</li><li><strong>Modernization Expertise:</strong> Proven track record of modernizing legacy codebases and evolving tech stacks in a live production environment.</li><li><strong>Collaboration Mastery:</strong> Exceptional ability to work effectively across departments and time zones, with a record of success on cross-functional initiatives.</li><li><strong>Engineering Depth:</strong> Significant experience in full-stack development (PHP, Python, React) AWS, and automated testing.</li><li><strong>Growth Leadership:</strong> Experience managing teams of 15+ and a clear vision for how to scale an engineering culture to 30+ and beyond.</li><li><strong>Flexible Schedule:</strong> Ability to maintain a consistent 4-hour daily overlap (Mon Thu) with US East Coast business hours.</li></ul><p>Nice to Have</p><ul><li>Prior experience in EdTech, SaaS, or B2G (Business-to-Government).</li><li>Prior experience shipping AI features and experiences to customers.</li><li>Deep roots in the Amman tech ecosystem and local talent networks.</li></ul><p></p></section>

<p><h4>Company description</h4> <p><strong>About Orient Express</strong><br> Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express Sailing Yachts, and finally, the return of L’Orient Express train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine-dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express.</p> <h4>Job description</h4> <p>Should have comprehensive and up to date knowledge of all the outlets' unique selling points, features, amenities, services, and policies and those of the competition.<br> Identify and target potential market opportunities to expand the business.<br> Negotiate and finalize contracts with clients.<br> Work closely with the Sales & Revenue Department as the point of contact for all F&B related bookings and enquiries, in close coordination with the Outlet Managers to promote special events and occasions.<br> Achieve all individual hotel food & beverage sales targets in your area by maintaining and creating a close relationship with customers.<br> Generate new and maintain existing customer relationships through various sales activities and create awareness of the hotel outlets and facilities through face-to-face sales calls, telephone calls, entertainment, site inspections, etc., to ensure complete coverage of own portfolio of accounts and achieve set targets and maximum possible productivity.<br> Ensure that all incoming requests are addressed within 24 hours in order to avoid customer complaints and loss of business.<br> Display a pleasant manner and positive attitude at all times to promote a good company image to guests and colleagues in order to avoid internal or external complaints.<br> Closely monitor the accounts' revenue and business production of own business portfolio and maintain an up-to-date “Account & Contact Database” in the property management system as well as maintain end of month production reports.<br> Update the hotel on the negotiation/progress of every event and use the technology available for communication and client correspondence.<br> Provide feedback to the Director of Food & Beverage on changing market conditions, review direct competition and conduct regular research to identify new selling strategies.<br> Participate in any training and development programs as recommended by senior management.<br> Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment.<br> Conduct site inspections with prospective and existing clients.<br> Prepare weekly, monthly, quarterly, and annual reports as required. Assist with compilation of competitive intelligence information.<br> Other tasks as assigned.</p> <h4>Qualifications</h4> <ul> <li>Possess minimum a hospitality degree or similar; commerce, sales and marketing, business administration, or any relevant courses.</li> <li>Minimum two years post graduate work experience in a similar position.</li> <li>Have a minimum of 2-3 years' experience in sales in U.A.E. market; experience in the food & beverages sectors would be an advantage.</li> <li>Fluency in English is essential.</li> <li>Proficient in MS Office applications, Excel, and PowerPoint.</li> <li>Energetic, passionate, and self-motivated.</li> <li>Able to determine and prioritize tasks under minimum supervision.</li> <li>Proficiency in CRM software and data analysis tools.</li> </ul> <h4>Additional information</h4> <ul> <li>A competitive salary package.</li> <li>ALL - Heartist® Program: Employee benefit card offering discounted rates at all Accor locations and partner venues worldwide.</li> <li>Learning & development: Opportunity to develop your talent and grow within your property and across the world!</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><p>Formulate and implement the company s commercial strategies in alignment with overall business objectives.</p><p>Lead and manage program-specific marketing and sales teams to ensure alignment with organizational goals and optimal performance.</p><p>Develop and execute commercial strategies aimed at expanding program reach, increasing market share, and driving sustainable revenue growth.</p><p>Analyze market trends, customer behavior, and competitor activities to identify opportunities and inform strategic planning.</p><p>Coordinate cross-functional between marketing, sales, and product teams to ensure cohesive execution of go-to-market plans and campaign initiatives.</p><p>Report on key performance indicators (KPIs) and commercial outcomes to senior management, providing insights and recommendations for continuous improvement.</p><p>Oversee the development of marketing materials, campaigns, and brand messaging to ensure alignment with commercial objectives.</p><p>Monitor customer satisfaction and feedback trends to guide product/service improvements and client retention strategies.</p><p>Lead strategic planning sessions with internal stakeholders to align commercial goals with overall organizational direction.</p><p>Mentor and develop commercial team members, fostering a high-performance culture through coaching and continuous learning.</p><p>Conduct risk assessments on commercial initiatives and develop mitigation plans to safeguard revenue and reputation.</p><p>Monitor customer satisfaction and feedback trends to guide product/service improvements and client retention strategies.</p><p>Review and approve marketing materials, social media content, and advertisements to maintain brand consistency and strategic relevance.</p><p>Assign and monitor delivery schedules for the drivers to ensure timely distribution of marketing materials, merchandise, or products.</p><p>Coordinate with the sales team to prepare promotional packages and ensure product availability ahead of campaign launches or key events.</p><p>Ensure graphic design outputs meet deadlines and support sales and marketing initiatives such as brochures, digital ads, and event displays.</p><p>Develop and implement standard operating procedures (SOPs) for the sales, marketing, and logistics teams to streamline workflow and reduce inefficiencies.</p><p>Conduct regular performance reviews for team members across departments, providing feedback and identifying training needs.</p><p>Collaborate with the marketing team to plan and execute field events, pop-up promotions, or exhibitions, ensuring logistics and branding are aligned.</p><p>Track and optimize the usage of marketing assets and promotional inventory, coordinating closely with both drivers and designers.</p><p>Provide leadership during high-demand periods by reallocating resources across departments (e.g., assigning drivers to event setup or supporting sales during peak campaigns).</p><p>Foster a culture of accountability, collaboration, and continuous improvement within the finance function.</p><p>Perform any additional relevant tasks assigned by the direct Managers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in business, Marketing, or related field. Master s degree in business, Marketing, or any related field is preferred but not mandatory.</p><p>12+ years of experience in a relevant field. At least 5 years of experience in leadership or managerial role.</p><p>CPA, CFA, ACCA certificates are preferred but not mandatory.</p><p>A strong foundational understanding of fintech business models (SaaS, transaction volume, lending, etc.) and a genuine curiosity about the industry.</p><p>Required Skills Public Relations Marketing Leadership Skills Sales</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Key Responsibilities</b></p><ul><li>Manage a portfolio of Tail/SMB accounts and maintain regular customer engagement</li><li>Handle high account volume efficiently while maintaining strong follow-up and account ownership</li><li>Monitor customer health, usage, spend trends, and churn risks proactively</li><li>Drive customer retention and reduce churn across the assigned portfolio</li><li>Identify expansion and upsell opportunities where relevant</li><li>Follow up on low balance, insolvency, inactivity, and contraction-risk accounts</li><li>Coordinate internally with Support, Compliance, Finance, and Product teams to resolve customer concerns</li><li>Ensure customers are utilizing the platform correctly and adopting relevant features</li><li>Handle escalations professionally and maintain strong customer communication</li><li>Maintain accurate account updates and activity tracking within internal systems and CRM tools</li><li>Support commercial initiatives such as pricing transitions, account segmentation, and revenue protection efforts</li><li>Contribute to improving customer workflows, operational processes, and customer experience initiatives</li></ul><p><b>Qualifications</b></p><ul><li>2 5 years of experience in Customer Success, Account Management, Customer Support, Sales, or a related customer-facing role</li><li>Strong communication and relationship-building skills</li><li>Strong organizational and follow-up skills</li><li>Ability to efficiently manage and prioritize a high-volume portfolio of accounts</li><li>Commercial awareness and ability to identify customer risk and growth opportunities</li><li>Ability to work cross-functionally with multiple internal teams</li><li>Problem-solving mindset and ability to handle customer escalations calmly</li><li>Fluent in English and Arabic</li></ul><p>Nice-to-Have Skills</p><ul><li>Experience working in SaaS, telecom, cloud, or contact center environments</li><li>Experience using CRM platforms such as HubSpot, Planhat, Salesforce, or similar tools</li><li>Understanding of customer retention and revenue metrics</li><li>Experience handling operational workflows and customer lifecycle management</li><li>Experience working with SMB or scaled customer portfolios</li><li>Basic understanding of APIs, telephony, or technical customer workflows is a plus</li></ul><p>What Success Looks Like in This Role</p><ul><li>Maintaining strong retention across the assigned portfolio</li><li>Proactively identifying and reducing churn risks</li><li>Efficiently managing a large number of customer accounts without compromising customer experience</li><li>Driving customer engagement and platform adoption</li><li>Maintaining strong operational discipline and customer follow-up</li><li>Supporting revenue growth and protection initiatives across the portfolio</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>2 5 years of experience in Customer Success, Account Management, Customer Support, Sales, or a related customer-facing role</li><li>Strong communication and relationship-building skills</li><li>Strong organizational and follow-up skills</li><li>Ability to efficiently manage and prioritize a high-volume portfolio of accounts</li><li>Commercial awareness and ability to identify customer risk and growth opportunities</li><li>Ability to work cross-functionally with multiple internal teams</li><li>Problem-solving mindset and ability to handle customer escalations calmly</li><li>Fluent in English and Arabic</li></ul><p>Nice-to-Have Skills</p><ul><li>Experience working in SaaS, telecom, cloud, or contact center environments</li><li>Experience using CRM platforms such as HubSpot, Planhat, Salesforce, or similar tools</li><li>Understanding of customer retention and revenue metrics</li><li>Experience handling operational workflows and customer lifecycle management</li><li>Experience working with SMB or scaled customer portfolios</li><li>Basic understanding of APIs, telephony, or technical customer workflows is a plus</li></ul><p></p></section>

<p><h4>Description</h4> <p>Supervise the AML/CFT Investigation Section and ensure efficient execution of daily operations.</p> <p>Review and investigate AML/CFT alerts, suspicious activities, and case escalations.</p> <p>Prepare, review, and submit Suspicious Transaction Reports (STRs), Suspicious Activity Reports (SARs), and other regulatory reports through the GOAML system.</p> <p>Liaise with the Financial Intelligence Unit (FIU) and respond to regulatory inquiries in accordance with applicable requirements.</p> <p>Monitor customer transactions and conduct investigations into potentially suspicious activities.</p> <p>Review and enhance AML/CFT policies, procedures, and internal controls in line with regulatory requirements.</p> <p>Conduct AML/CFT risk assessments, including periodic self-assessments and product/service risk reviews.</p> <p>Monitor international AML/CFT regulations, sanctions, and emerging financial crime trends.</p> <p>Coordinate with branches, subsidiaries, and overseas operations to ensure compliance with AML/CFT regulations.</p> <p>Maintain confidential investigation files, regulatory documentation, and case records.</p> <p>Deliver AML/CFT and KYC training and awareness programs to bank employees.</p> <p>Support Business Continuity Planning (BCP) and participate in emergency response activities.</p> <h4>Requirements</h4> <p>Bachelor's degree in Business Administration or a related field.</p> <p>Minimum of 5 years of professional experience, including at least 3 years in Anti-Money Laundering (AML) activities.</p> <p>Holder of professional certifications in Anti-Money Laundering and Counter-Terrorist Financing (AML/CFT), with a minimum requirement of the Certified Anti-Money Laundering Specialist (CAMS) certification.</p> <p>Excellent command of the English language, both written and spoken.</p> <p>Proficient in computer applications and the use of relevant banking systems.</p> <p>Strong supervisory and managerial skills.</p> <p>Ability to motivate others and work effectively within a team environment.</p> <p>Thorough knowledge of the policies, procedures, and regulatory requirements governing the function, including internal and external updates.</p> <p>Comprehensive knowledge of the bank's products and services.</p> <p>Strong analytical skills with a high level of accuracy and attention to detail.</p> <p>Strong planning and organizational skills.</p> <p>Excellent communication and interpersonal skills.</p> <p>Ability to work effectively under pressure.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role:</p><p>We re seeking an experienced data scientists to deliver insights and act as the hands on modeling lead on client engagements. You will slice and dice data using various methods and create new visions for the future. You ll frame problems, engineer features, build and deploy models, and monitor them in production to support the customer value creation activities. You will ship models that run at scale, withstand audit, and clearly link to incremental business value. While mining, interpreting, and cleaning the data, you will be relied on to ask questions, connect the dots, and uncover hidden opportunities for realizing the data s full potential. The ideal candidate will have mathematical and statistical expertise, extensive programming experience in multiple languages along with natural curiosity and a creative mind.</p><p>Core Responsibilities:</p><p>Problem Framing &amp; Target Definition:</p><ul><li>Translate commercial goals into modeling problems (e.g., churn, propensity to buy, uplift, LTV, survival/tenure) with clear success metrics and guardrails</li><li>Identify relevant data sources to mine for client business needs, and collect large structured and unstructured datasets and variables</li></ul><p>Data Analysis:</p><ul><li>Serve as data strategist to identify and integrate new datasets and execute analytical experiments to help solve problems across various domains and industries</li><li>Devise and utilize algorithms and models to mine data, perform data and error analysis to improve models, clean and validate data for uniformity and accuracy</li><li>Analyze data for trends and patterns, and interpret data with clear objectives in mind</li></ul><p>Model Development:</p><ul><li>Create reproducible pipelines and a feature registry to calculate model inputs</li><li>Develop and evaluate churn, cross/upsell propensity, uplift/treatment effect, LTV, ranking/NBA models and select algorithms fit for data, scale, and explainability</li><li>Use clear control/holdouts, quantify precision vs. recall, calibration, and profit curves, simulate outcomes and set practical thresholds and simple policies (eligibility, suppressions, frequency caps)</li></ul><p>Operationalization:</p><ul><li>Implement analytical models in production by collaborating with software developers and machine-learning engineers</li><li>Implement scoring and integrate outputs with client MarTech/decisioning for SMS, email, in app, IVR, and agent assist</li><li>Set up monitoring (performance, drift, calibration, data quality), alerting, and retrain cadence with rollback criteria</li></ul><p>Governance, Risk &amp; Explainability:</p><ul><li>Produce model cards, document features/exclusions, and run proportionate explainability/fairness checks for regulated contexts and maintain audit ready artifacts</li></ul><p>Enablement &amp; Acceleration:</p><ul><li>Create templates, reusable code, and quick start notebooks, /coach client analysts on model usage and monitoring</li><li>Contribute to practice POVs/case studies as needed</li></ul><p>What we look for</p><p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3 to 6 years of hands-on experience in applied data science with proficiency in data mining, mathematics, and statistical analysis</li><li>Experience either in an in house data science role at a leading industry player or in a consulting company AI &amp; Advanced Analytics team with multi industry exposure</li><li>Structured problem solver with strong client facilitation skills and executive storytelling ability (able to translate technical findings into clear commercial recommendations)</li><li>Advanced experience in pattern recognition and predictive modeling</li><li>Ability to work with multiple programming languages and datamining tools</li><li>Able to work effectively in a dynamic, research-oriented group that has several concurrent projects</li><li>Bachelor s degree in the field of computer science is preferred (not mandatory)</li></ul><p>Technical Expertise:</p><ul><li>Data platforms: Azure Synapse/Databricks, Google BigQuery, Snowflake, or Amazon Redshift</li><li>Languages: SQL, Python, R and SAS</li><li>BI/Reporting (any): Power BI, Tableau</li></ul><p></p></section>

<p><h4>Job summary</h4> <p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Building successful relationships that generate sales opportunities</h4> <ul> <li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li> <li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li> <li>Manages and develops relationships with key internal and external stakeholders.</li> <li>Provides accurate, complete and effective turnover to Event Management.</li> </ul> <h4>Managing sales activities</h4> <ul> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <h4>Using knowledge of market trends and target customer information to maximize revenue</h4> <ul> <li>Identifies new business to achieve personal and location revenue goals.</li> <li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for the location based on market conditions and location needs.</li> <li>Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li> </ul> <h4>Providing exceptional customer service</h4> <ul> <li>Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li> <li>Services our customers in order to grow share of the account.</li> <li>Executes and supports the company’s customer service standards.</li> <li>Provides excellent customer service consistent with the daily service basics of the company.</li> <li>Sets a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<p><h4>Job summary</h4> <p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Building successful relationships that generate sales opportunities</h4> <ul> <li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li> <li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li> <li>Manages and develops relationships with key internal and external stakeholders.</li> <li>Provides accurate, complete and effective turnover to Event Management.</li> </ul> <h4>Managing sales activities</h4> <ul> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <h4>Using knowledge of market trends and target customer information to maximize revenue</h4> <ul> <li>Identifies new business to achieve personal and location revenue goals.</li> <li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for the location based on market conditions and location needs.</li> <li>Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li> </ul> <h4>Providing exceptional customer service</h4> <ul> <li>Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li> <li>Services our customers in order to grow share of the account.</li> <li>Executes and supports the company’s customer service standards.</li> <li>Provides excellent customer service consistent with the daily service basics of the company.</li> <li>Sets a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<p><h4>About us:</h4> <p>MBC Group is the largest satellite TV and radio network based in Saudi Arabia. It broadcasts a portfolio of Arabic and Western entertainment channels as well as managing the Al Arabiya news channel. Shahid is the world’s leading Arabic VOD and SVOD streaming platform by MBC Group, offering premium content to Arab families, including binge-worthy exclusive Shahid Original Series; Shahid Premieres; Arabic movies fresh off the box office; live TV channels in true HD quality.</p> <p>MBC Shahid is the world’s leading Arabic VOD and SVOD streaming platform by MBC Group, offering premium content to Arab families, including binge-worthy exclusive Shahid Original Series; Shahid Premieres; Arabic movies fresh off the box office.</p> <h4>Responsibilities:</h4> <ul> <li>Support the development and optimization of discovery and personalization experiences across Shahid platforms</li> <li>Contribute to initiatives across Search, Recommendations, Navigation, and content discovery surfaces</li> <li>Work closely with Engineering, Data, UX, and stakeholders to define and execute product initiatives</li> <li>Analyze user behavior, engagement funnels, and platform metrics to identify opportunities for improvement</li> <li>Assist in defining product requirements, experimentation plans, and success metrics</li> <li>Contribute to A/B testing and experimentation initiatives</li> <li>Help improve content discoverability, relevance, personalization, and user engagement</li> <li>Monitor industry trends and emerging experiences across streaming, AI, personalization, and discovery</li> </ul> <h4>Requirements:</h4> <ul> <li>4-6 years of experience in Product Management or Product Owner roles</li> <li>Strong analytical and problem-solving skills</li> <li>Experience working with cross-functional Agile teams</li> <li>Ability to translate user and business problems into clear product requirements</li> <li>Comfortable working with data, KPIs, and experimentation</li> <li>Strong communication and stakeholder management skills</li> <li>Passion for consumer-facing digital products and user experiences</li> </ul> <h4>Nice to have:</h4> <ul> <li>Experience in Search, Recommendations, Personalization, Discovery, AI, or data-driven products</li> <li>Experience with experimentation or A/B testing</li> <li>Familiarity with ranking, relevance, recommendation, or discovery concepts</li> <li>Experience in streaming, media, gaming, e-commerce, or marketplace products</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manage all activity within the marketing and public relations department, ensuring all brand standards are followed. Serve as the hotel s primary brand ambassador, ensuring that brand guidelines are followed. Develop the hotel s communication strategies and execute the marketing, public relations and marketing campaigns in conjunction with the Sales, Spa, Food and Beverage departments to ensure profit growth and brand exposure. This includes but is not limited to the following: Hotel photography Creative direction for advertisements PR pitch calendars and tactical activities Development and dissemination of media releases/minimum 2 per month Guest and sales collateral pieces Build brand partnerships and generate consumer event activations at the property level. Plan and execute 6 - 8 media events per year, ranging from restaurant launches, packages, media familiarization trips, etc . Research, analyze and monitor financial, technological and demographic factors so that market opportunities may be capitalized on. Plan and oversee the hotel s advertising and promotional activities, including print, electronic, radio, social and direct mail. Develop promotional materials, which including printed collaterals Liaise with the regional and corporate office on projects to support FRHI initiatives. Provide key messaging support for media interviews and for reputation management issues i.e. crisis communications. Develop and deliver insightful strategies and presentations to the executive committee and business departments where appropriate. Manage PR and marketing agency resources for ad hoc projects and campaigns. Update and regularly review all hotels restaurant and spa listings in both print and electronic media. Work with digital marketing to develop compelling consumer and media content. Submit monthly reports to the Dubai Regional Office (DRO) outlining return on investment (ROI) media awareness/coverage and key activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 5 - 8 years of experience in marketing/communications, preferably in a hotel environment. Excellent English written and verbal communication skills required. Proficiency in Word, Excel, and Database management software. The successful candidate will be an extremely organized, detail-oriented, professional, and a self-motivated team-player with excellent interpersonal skills. Must be able to work well under pressure and manage stakeholder expectations of from each property. University education preferred. Experience with/contacts within GCC media marketplace are an asset. Arabic language and written skills is an asset. Marketing and PR agency experience is an asset.</p><p></p></section>

<p><strong>Job Description</strong></p> <p><strong>Position Title:</strong> Operations Officer</p> <p><strong>Job Summary</strong></p> <p>The Operations Officer is responsible for supporting and coordinating the organization’s operational activities to ensure the efficient delivery of humanitarian, relief, and development interventions. The role focuses on operational planning, interdepartmental coordination, emergency response readiness, stakeholder engagement, and ensuring smooth implementation of organizational operations in accordance with established policies, procedures, and strategic objectives.</p> <p><strong>Key Responsibilities</strong></p> <p><strong>Operations Management &amp; Coordination</strong></p> <ul> <li>Coordinate daily operational activities and ensure the effective implementation of organizational plans and priorities.</li> <li>Facilitate coordination between departments to ensure smooth workflow and timely execution of operational activities.</li> <li>Monitor operational performance and identify challenges, bottlenecks, and areas requiring corrective action.</li> <li>Follow up on operational decisions and ensure timely implementation of agreed actions.</li> <li>Support the coordination of humanitarian response, recovery, and development operations as required.</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>Emergency Preparedness &amp; Response</strong></p> <ul> <li>Support organizational preparedness and contingency planning efforts for emergency situations.</li> <li>Coordinate operational readiness activities and response mechanisms during emergencies and humanitarian crises.</li> <li>Ensure effective communication and coordination among relevant departments during emergency response operations.</li> <li>Monitor developments and emerging needs that may affect operational planning and response activities.</li> </ul> <p><strong>Operational Monitoring &amp; Reporting</strong></p> <ul> <li>Maintain operational records, reports, and documentation related to organizational activities.</li> <li>Prepare operational reports, situation updates, briefings, and management summaries.</li> <li>Monitor implementation progress and provide regular updates to management on operational performance.</li> <li>Contribute to lessons learned exercises and operational reviews.</li> </ul> <p><strong>Stakeholder Coordination &amp; Representation</strong></p> <ul> <li>Coordinate with government entities, humanitarian partners, donors, UN agencies, NGOs, and other stakeholders on operational matters.</li> <li>Participate in coordination meetings, workshops, operational forums, and external engagements.</li> <li>Represent the organization in operational and coordination meetings as assigned.</li> <li>Maintain effective working relationships with internal and external stakeholders.</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>Team Support &amp; Capacity Building</strong></p> <ul> <li>Provide guidance and operational support to staff involved in organizational operations.</li> <li>Facilitate knowledge sharing and promote adherence to organizational procedures and operational standards.</li> <li>Coordinate operational training and capacity-building activities when required.</li> </ul> <p><strong>Other Duties</strong></p> <ul> <li>Undertake field visits and duty travel as required to support operational activities, coordination efforts, assessments, and monitoring missions.</li> <li>Perform any other duties related to organizational operations as assigned by the supervisor.</li> </ul> <p><strong>Qualifications</strong></p> <p><strong>Education</strong></p> <ul> <li>Bachelor’s degree in Business Administration, Public Administration, Logistics, Supply Chain Management, International Relations, Development Studies, Social Sciences, or a related field.</li> </ul> <p><strong>Experience</strong></p> <ul> <li>Minimum of 3 years of relevant professional experience in operations, humanitarian response, emergency management, logistics coordination, or organizational administration.</li> <li>Experience coordinating with government entities, donors, humanitarian organizations, and other stakeholders.</li> <li>Experience in operational planning, coordination, and problem-solving within dynamic working environments.</li> <li>Previous experience in humanitarian or relief operations is an advantage.</li> </ul> <p><strong>Skills</strong></p> <ul> <li>Strong operational coordination and organizational skills.</li> <li>Strong problem-solving and decision-making abilities.</li> <li>Ability to manage multiple priorities and work under pressure.</li> <li>Excellent communication and stakeholder engagement skills.</li> <li>Strong reporting and documentation skills.</li> <li>Proficiency in Microsoft Office applications.</li> </ul> <p>&nbsp;</p> <p><strong>Languages</strong></p> <ul> <li>Fluency in Arabic and English (written and spoken).</li> </ul> <p><strong>Contract &amp; Duty Station</strong></p> <ul> <li>Contract duration: One year (renewable subject to performance and funding availability).</li> <li>Duty Station: Amman, Jordan.</li> </ul> <p>&nbsp;</p> <p><strong>Only shortlisted candidates will be contacted.</strong></p> <p >&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p dir="RTL">&nbsp;</p>

<p><h4>Job summary</h4> <p>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Understanding market opportunities & driving revenue</strong></p> <ul> <li>Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.</li> <li>Partners with group/catering counterpart to effectively manage the business opportunity.</li> <li>Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.</li> <li>Handles all opportunities if property does not participate in an EBC.</li> <li>Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.</li> <li>Focuses efforts on group/catering accounts with significant potential sales revenue.</li> <li>Develops effective group/catering sales plans and actions.</li> <li>Designs, develops and sells creative catered events.</li> <li>Maximizes revenue by upselling packages and creative food and beverage.</li> <li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for each property based on market conditions and individual property needs.</li> <li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li> </ul> <p><strong>Providing exceptional customer service</strong></p> <ul> <li>Handles complex business with significant revenue potential as well as significant customer expectations.</li> <li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, familiarization trips, trade shows, etc.</li> <li>Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.</li> <li>Supports brand’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li> <li>Provides excellent customer service in order to grow share of the account.</li> <li>Executes brand’s customer service standards and property’s brand standards.</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.</li> <li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.</li> </ul> <p><strong>Building successful relationships</strong></p> <ul> <li>Works collaboratively with off-property sales channels (e.g., Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Manages and develops relationships with key internal and external stakeholders.</li> <li>Uses sales resources and administrative/support staff.</li> </ul> <p><strong>Additional responsibilities</strong></p> <ul> <li>Utilizes intranet for resources and information.</li> <li>Conducts site inspections.</li> <li>Creates contracts as required.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).</li> </ul> <h4>About Marriott International</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.</p> <p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott.</p> <p>Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p><p></p>

<p><h4>Job summary</h4> <p>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Understanding market opportunities & driving revenue</strong></p> <ul> <li>Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.</li> <li>Partners with group/catering counterpart to effectively manage the business opportunity.</li> <li>Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.</li> <li>Handles all opportunities if property does not participate in an EBC.</li> <li>Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.</li> <li>Focuses efforts on group/catering accounts with significant potential sales revenue.</li> <li>Develops effective group/catering sales plans and actions.</li> <li>Designs, develops and sells creative catered events.</li> <li>Maximizes revenue by upselling packages and creative food and beverage.</li> <li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for each property based on market conditions and individual property needs.</li> <li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li> </ul> <p><strong>Providing exceptional customer service</strong></p> <ul> <li>Handles complex business with significant revenue potential as well as significant customer expectations.</li> <li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, familiarization trips, trade shows, etc.</li> <li>Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.</li> <li>Supports brand’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li> <li>Provides excellent customer service in order to grow share of the account.</li> <li>Executes brand’s customer service standards and property’s brand standards.</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.</li> <li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.</li> </ul> <p><strong>Building successful relationships</strong></p> <ul> <li>Works collaboratively with off-property sales channels (e.g., Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Manages and develops relationships with key internal and external stakeholders.</li> <li>Uses sales resources and administrative/support staff.</li> </ul> <p><strong>Additional responsibilities</strong></p> <ul> <li>Utilizes intranet for resources and information.</li> <li>Conducts site inspections.</li> <li>Creates contracts as required.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).</li> </ul> <h4>About Marriott International</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.</p> <p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott.</p> <p>Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p><p></p>