Head Pastry Jobs - Amman Jordan

<p><h4>Essential responsibilities:</h4> <p>The designee is responsible for maintaining situational awareness of airfield activities and overall responsibility for AMOPS section while on duty to provide a safe, efficient, and effective airfield environment for aircraft operations. The designee performs airfield inspections and checks for safety and compliance with planning and design criteria. Plans, organizes, and directs airfield activities to include airfield construction/repairs, airfield driving program, ice/snow removal operations, bird/wildlife control, etc. Procures, maintains, and produces information on safe operation of aircraft through the national and international airspace system such as flight information publications, aeronautical charts and maps, NOTAM, local airfield and navigational aid status, and weather information. Process domestic and international flight plans. Coordinates with base agencies to meet aircrew requirements for billeting, messing, refueling, transportation, and transient aircraft maintenance.</p> <h4>Minimum position knowledge, skills, and abilities required:</h4> <p>Graduate of an approved DoD/Airfield Managers course or equivalent and aviation related experience as aircrew/dispatcher/flight follower with a 14 CFR Part 121 or 14 CFR Part 135 operator.</p> <p>Four (4) years of experience to include the following:</p> <ul> <li>Duties including supervision and coordination between air-traffic control and maintenance personnel, dispatching, implementing and enforcing airfield safety procedures;</li> <li>Monitoring and maintaining flight records;</li> <li>Applying knowledge of weather information, flight plan processing, flight following procedures, tracking aircraft movements, managing wildlife on and around airfield grounds, and implementing bird aircraft strike hazard procedures;</li> <li>Coordinating airfield maintenance and construction projects;</li> <li>Coordinating hazardous cargo and live fire devices, responding to aircraft emergencies, and conducting airfield inspections in accordance with AFMAN 13-204v2.</li> </ul> <p>Requirements IAW AFMAN 13-204v1 Chapter 7 and AFMAN 13-24v2 Chapter 2.</p> <p>Must have or be able to obtain/maintain a US Government Secret Clearance. Note: US citizenship is required to obtain a Secret Clearance.</p> <p>Must be able to pass a CENTCOM MOD 18 Medical Exam.</p> <h4>Compensation details:</h4> <p>$110,000</p> <p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p> <h4>Benefits overview:</h4> <p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p> <ul> <li>Health, dental, and vision insurance</li> <li>Paid time off and holidays</li> <li>Retirement benefits (including 401(k) matching)</li> <li>Educational reimbursement</li> <li>Parental leave</li> <li>Employee stock purchase plan</li> <li>Tax-saving options</li> <li>Disability and life insurance</li> <li>Pet insurance</li> </ul> <p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p> <h4>Original posting:</h4> <p>04/30/2026 - Until filled</p> <p>Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p> <p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Senior Software Engineer (Node.js) at Aspire, you will design, develop, and maintain scalable, high-performance backend applications and APIs that power our products and services. You will play a key role in building cloud-native applications, designing microservices, and delivering secure, reliable, and maintainable software solutions. Working closely with Product, QA, DevOps, and Engineering teams, you will contribute to the entire software development lifecycle while mentoring junior engineers and driving engineering best practices.</p><p>What you'll do</p><ul><li>Design, develop, and maintain scalable backend applications using Node.js and JavaScript/TypeScript.</li><li>Build and maintain RESTful APIs and microservices to support business and product requirements.</li><li>Develop secure, high-performance, and maintainable backend services following engineering best practices.</li><li>Design and optimize SQL and NoSQL database schemas and queries to ensure performance and scalability.</li><li>Integrate backend services with third-party APIs, cloud services, and external systems.</li><li>Participate in system architecture discussions, technical design, code reviews, and solution planning.</li><li>Troubleshoot and resolve production issues while ensuring high system availability and reliability.</li><li>Develop unit, integration, and end-to-end tests to maintain high code quality.</li><li>Continuously improve application performance, scalability, security, and maintainability.</li><li>Collaborate with Product Managers, QA Engineers, DevOps Engineers, and cross-functional teams throughout the software development lifecycle.</li><li>Mentor junior engineers through code reviews, technical guidance, and knowledge sharing.</li><li>Prepare and maintain technical documentation for applications, APIs, and architectural designs.</li></ul><p>What you'll need</p><ul><li>Bachelor's Degree in Computer Science, Software Engineering, Information Technology, or a related field.</li><li>Minimum of 5 years of professional software development experience, including at least 3 years of hands-on experience with Node.js.</li><li>Strong proficiency in JavaScript (ES6+) and TypeScript.</li><li>Experience building scalable RESTful APIs and microservices.</li><li>Strong understanding of asynchronous programming, event-driven architecture, and Node.js internals.</li><li>Experience with Node.js frameworks such as Express.js, NestJS, or similar.</li><li>Strong knowledge of SQL and/or NoSQL databases such as PostgreSQL, MySQL, MongoDB, or Redis.</li><li>Experience working with Docker and containerized applications.</li><li>Experience using Git and modern CI/CD pipelines.</li><li>Strong understanding of software design principles, clean architecture, and design patterns.</li><li>Excellent analytical, problem-solving, and communication skills.</li><li>Experience working with cloud platforms such as AWS, Azure, or Google Cloud Platform is an advantage.</li><li>Knowledge of Kubernetes, messaging systems (Kafka/RabbitMQ), and secure application development is a plus.</li></ul><p>Why Aspire</p><p>In addition to a competitive long-term total compensation package with salary and performance-based bonus, we have a reward philosophy that goes beyond compensation. Be part of a remote-first organization where flexibility is embraced. Work and learn alongside talented engineers and technology leaders. Explore opportunities to learn and grow through technical and non-technical training programs. Gain global exposure by working on products with international teams and clients. Enjoy our nursery reimbursement benefit. Attend virtual and in-person international technology conferences to expand your knowledge and network.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree in Computer Science, Software Engineering, Information Technology, or a related field.</li><li>Minimum of 5 years of professional software development experience, including at least 3 years of hands-on experience with Node.js.</li><li>Strong proficiency in JavaScript (ES6+) and TypeScript.</li><li>Experience building scalable RESTful APIs and microservices.</li><li>Strong understanding of asynchronous programming, event-driven architecture, and Node.js internals.</li><li>Experience with Node.js frameworks such as Express.js, NestJS, or similar.</li><li>Strong knowledge of SQL and/or NoSQL databases such as PostgreSQL, MySQL, MongoDB, or Redis.</li><li>Experience working with Docker and containerized applications.</li><li>Experience using Git and modern CI/CD pipelines.</li><li>Strong understanding of software design principles, clean architecture, and design patterns.</li><li>Excellent analytical, problem-solving, and communication skills.</li><li>Experience working with cloud platforms such as AWS, Azure, or Google Cloud Platform is an advantage.</li><li>Knowledge of Kubernetes, messaging systems (Kafka/RabbitMQ), and secure application development is a plus.</li></ul><p></p></section>

<p><strong>Terms of Reference: DG Program Lead</strong></p> <p>About Development Gateway and the Early Grade Education Activity (EGEA)<br> Development Gateway: An IREX Venture (DG) is an international non-profit organization with<br> approximately 80 team members based in more than 10 countries worldwide. By leveraging the<br> combination of programmatic and IT developer capacity and skills within DG, over the last 20<br> years we have researched data ecosystems, built digital tools to support those data ecosystems,<br> and advised on data strategy and digital transformation to strengthen decision-making,<br> transparency, and service delivery.</p> <p><br> DG is one of several consortium partners, led by IREX, implementing the Early Grade<br> Education Activity (EGEA, also known as ‘ASAS’) program in Jordan between 2023-2028,<br> funded by the U.S. Department of State. As a large-scale development program, ASAS is a<br> complex, high-paced and outcome-oriented initiative. The consortium itself comprises well over<br> 50 individuals working on the program at any given time (based both in Jordan and abroad).<br> From DG’s side alone, there are likely to be approximately 8-10 personnel supporting<br> implementation at any given time, with at least 3 staff based in Amman including the Program<br> Lead.</p> <p><br> The overarching objective of ASAS is to improve the quality of early grades (K-G3) education<br> outcomes for children in Jordan. The program aims to achieve this objective by supporting the<br> education of student teachers while they are still at university (pre-service teachers), and also by<br> supporting early grades students and teachers (in-service teachers).</p> <p><br> DG’s role within the consortium is focused on enhancing data use among various systems and<br> data sources in Jordan’s education sector. DG will enhance user-centered digital solutions to<br> support local actors in mapping the data landscape and improving data systems’ utility and<br> interoperability. DG will also work with various actors in Jordan to support the digitization of<br> institutional data systems, including quality assurance processes and assessment where needs<br> are identified. Lastly, DG will also support integration and alignment of the national AI policy<br> into the education sector by conducting a series of AI readiness diagnostics and sandboxing<br> exercises at the Ministry of Education (MoE) and University level to explore the feasibility of<br> integrating automation safely and effectively into key functions.</p> <p><strong>Job description</strong><br> This is an exciting opportunity for someone who, through substantial experience in the<br> education and/or digital sectors in Jordan, has developed strong strategic skills. We are looking<br> for a senior professional based in Amman who is equally comfortable working on big picture<br> strategic issues and complex technical details. Someone who brings deep subject-matter<br> expertise in education and/or digital policy in Jordan while operating seamlessly in an advisory<br> capacity to steer complex conversations, build multi-stakeholder consensus, and align technical<br> work with overarching program objectives.</p> <p><br> As our program lead in Jordan, you will serve in a pivotal leadership capacity, managing DG’s<br> arm of the ASAS program, bridging relationships both within the consortium and with external<br> partners, strategic positioning, and technical execution. You will guide and mentor technical<br> experts across both DG and IREX, ensuring diverse technical perspectives remain tightly<br> focused, complementary, and directly linked to project goals.</p> <p><br> You will report to DG’s Deputy Director of Programs (based in the UK) while working in close<br> daily alignment with Jordan country leadership and consortium partners. The role is embedded<br> within the ASAS project office in Amman, Jordan, where you will regularly work alongside 30+<br> Jordan-based staff to ensure complete strategic and operational synergy.</p> <p><br> At DG, we are a creative, dynamic, and globally distributed team that values hard work,<br> innovative thinking, proactive problem-solving, and a strong sense of humor. We are seeking an<br> exceptional interlocutor and leader to serve as our primary strategic representative for the ASAS<br> program in Amman.</p> <p><strong>The work you get to do</strong></p> <p><em>Project management and delivery</em></p> <p>● Lead day-to-day management of DG’s activities under ASAS in Jordan, ensuring timelines, deliverables, and budgets are met.</p> <p>● Develop, maintain, and update work plans, activity trackers, and budgets in close coordination with the Senior Program Coordinator.</p> <p>● Ensure timely submission of programmatic reporting (quarterly and annual), coordinating across DG staff and partners. ● Coordinate weekly internal check-ins and quarterly meetings, ensuring smooth flow of information and accountability across teams.</p> <p>● Identify gaps in capacity or expertise and flag the need for consultant support or additional hiring.</p> <p>● Keep a strategic eye on progress, adjusting direction as needed to reflect new priorities or contextual realities.</p> <p>● Support set-up and management of additional DG programs in Jordan or the broader MENA region as required.&nbsp;</p> <p><em>Strategic advisory &amp; oversight </em></p> <p>● Maintain a strategic view across all DG-led workstreams within ASAS, focusing on future opportunities and risks, and considering the impact on programming and recommending adjustments accordingly.</p> <p>● Take a proactive approach to leadership, continuously critically assessing progress to foresee institutional shifts and plan strategically, while remaining comfortable diving deep into technical and operational details when bottlenecks arise. ● Identify emerging political, institutional, and technical risks early, framing proactive solutions and adjusting program direction to mirror shifting contextual realities.</p> <p>● Provide analytical inputs into, and undertake quality review of, external-facing knowledge products, publications, briefs and blogs.</p> <p>● Contribute expertise to relevant business development opportunities in Jordan, across the MENA region, and in your areas of strategic expertise as needed.&nbsp;</p> <p><em>Stakeholder convening &amp; steering </em></p> <p>● Act as a primary facilitator to convene working groups, structure strategic dialogues, and steer technical discussions toward actionable, high-impact outcomes.</p> <p>● Drive relationships with government counterparts (such as the Ministry of Education and Queen Rania Center) and partner university leadership to align digital and data initiatives with national policies</p> <p>● Represent DG and present ASAS’s impact at external events, potentially internationally, as required. Partnership building and maintenance</p> <p>● Serve as DG’s embedded lead within the IREX-hosted ASAS office in Amman, Jordan, contributing to office culture and ensuring DG’s work is fully-integrated and aligned with other consortium partners.</p> <p>● Mentor and guide technical experts from both DG and IREX, fostering collaborative, complementary working&nbsp;relationships across organizational lines and steering experts toward shared objectives.</p> <p><em>Partnership building and maintenance</em></p> <p><br> ● Serve as DG’s embedded lead within the IREX-hosted ASAS office in Amman, Jordan,<br> contributing to office culture and ensuring DG’s work is fully-integrated and aligned<br> with other consortium partners.</p> <p><br> ● Mentor and guide technical experts from both DG and IREX, fostering collaborative,<br> complementary working relationships across organizational lines and steering experts<br> toward shared objectives.</p> <p><br> ● Represent DG externally in meetings and contribute to external communications content<br> for the program.</p> <p><br> ● Following IREX’s lead, engage with Jordan’s MoE (e.g., Queen Rania Center,<br> Examination and Testing Department, Planning and Statistics Department) and other<br> key government and university stakeholders on project activities; maintain proactive,<br> transparent communication to build trust.</p> <p>● Other duties as assigned.&nbsp;</p> <p><strong>Qualifications and experience requirements</strong><br> ● Experience: 8+ years of experience working in complex, multi-stakeholder<br> environments, with a proven track record of managing high-level institutional<br> relationships.<br> ● Government &amp; Sector Expertise: Demonstrable experience building strategic<br> relationships with government stakeholders in Jordan (particularly the Ministry of<br> Education or related entities), alongside deep domain experience in digital policy, data<br> ecosystems, or early grade education.<br> ● Language &amp; Communication: Professional fluency in written and spoken Arabic and<br> English, with superior communication and diplomacy skills.<br> ● Education: Bachelor’s degree in Public Policy, Education, Information Systems, STEM,<br> or a related discipline required.<br> ● Adaptability: Willing and able to support DG priorities in Jordan and MENA beyond<br> ASAS as required, including pot</p> <p><strong>Preferred (desirable) qualifications</strong><br> ● Master’s degree in education, public policy, or a tech-related discipline.<br> ● Experience designing and/or conducting qualitative research and assessments and<br> trainings.<br> ● Demonstrable AI policy/AI in education experience.<br> ● International experience.</p> <p><br> <strong>Position Details</strong></p> <p><br> This is a full-time staff position (not consultancy), embedded in the ASAS office in Amman.<br> The role is expected to run for the life of the program (3 years), pending annual performance<br> reviews. The expected annual salary range is USD 55,000–69,000, depending on relevant<br> experience.</p> <p>Link to apply: https://development-gateway.breezy.hr/p/a7ad5a02d36b-dg-program-lead</p> <p>&nbsp;</p> <p>&nbsp;</p>

<p><h4>Description</h4> <p>A leading global pharmaceutical company is seeking a Director, Data & Analytics to take ownership of the strategy, architecture, delivery, and operational performance of its Data & Analytics function. This is a hands-on leadership role overseeing the enterprise data platform, the data products the business relies on, and the team behind them, setting technical direction, delivery standards, and investment priorities while staying personally engaged in key architecture and design decisions. The ideal candidate combines strong technical credibility with senior leadership experience, and will be directly accountable for making the platform AI-ready, ensuring data is governed, traceable, and model-grade to support regulated AI deployment.</p> <h4>Responsibilities:</h4> <p><strong>1. Platform architecture & engineering leadership:</strong><br> Own the enterprise data platform, Azure Data Lake Storage Gen2, Databricks lakehouse (Medallion architecture), Power BI, and Unity Catalog, ensuring it is architecturally sound, standardized, reliable, and engineered to scale.<br> Set and enforce platform engineering standards: ingestion patterns, transformation conventions, Medallion layer contracts, data quality gates, Bronze-to-Gold promotion criteria, and the CI/CD framework that delivers all of it.<br> Own the Unity Catalog governance model, RBAC, lineage, business glossary, and metric definitions, as the platform-enforced foundation for trusted data.<br> Drive the platform roadmap from current state to target, sequencing technical debt remediation, new capability build-out, and platform readiness for downstream AI and analytics demand.<br> Personally lead design reviews and architecture decisions for the platform, engaging directly with the engineering team on complex technical problems where senior technical judgment is required.<br> Own data platform observability and operational excellence, pipeline reliability, SLA adherence, incident response, and data quality monitoring.</p> <p><strong>2. Delivery & data products:</strong><br> Run the D&A delivery programme, from source ingestion and pipeline engineering through to analytics, semantic layer, and data product delivery for business functions.<br> Set and enforce delivery standards: sprint cadence, code review, documentation, testing, validation, and release management practices that govern all team output.<br> Define and own data SLAs to the business, pipeline refresh frequency, availability, and incident response commitments, and ensure delivery is held against them.<br> Own the data integration roadmap, prioritising ingestion of new source systems into the lake in alignment with business demand and platform readiness.<br> Manage complex integration challenges across source systems, engaging directly on technical constraints, working with upstream owners, and designing solutions that align data latency and refresh frequency with business needs.<br> Own the portfolio of data products, datasets, semantic models, and analytics deliverables, ensuring each is documented, well-understood, and fit for the business question it answers.<br> Define and own the standard for what a Gold-layer data product must satisfy to be AI-ready, distinguishing analytics-grade from model-training-grade, with explicit criteria covering completeness, label integrity, statistical consistency, and lineage traceability.</p> <p><strong>3. Data governance & quality:</strong><br> Design and operate the data governance operating model, data ownership, stewardship, quality standards, business glossary, and metric definitions.<br> Embed data quality gates into Medallion layer promotion, making quality a precondition of Bronze-to-Gold progression, with measurable thresholds and clear remediation paths.<br> Own data lineage visibility across the platform so business users can trace the provenance of every number they rely on, end-to-end from source to dashboard.<br> Lead the technical evaluation, selection, and implementation of enterprise data catalogue tooling, including integration with Unity Catalog and the platform metadata layer.<br> Embed appropriate data handling, validation, and audit-trail practices for regulated data domains, partnering with Quality, Regulatory, and Legal to ensure compliance requirements are met by design.<br> Establish data quality measurement as a managed practice, KPIs, dashboards, periodic review, and accountability with data owners.<br> Establish data lineage and provenance practices that satisfy AI explainability and regulatory auditability requirements, including GxP-compliant audit trails for Quality, Manufacturing, and Regulatory AI use cases.</p> <p><strong>4. Team leadership & capability development:</strong><br> Lead, hire, and develop the D&A team, Data Engineers, Analytics Engineers, BI Developers, and Business Analysts, sequencing hires in alignment with the platform roadmap and delivery demand.<br> Define and evolve the role design, skills profile, and career framework for the team within the broader Data & AI CoE structure.<br> Set the team's performance culture: clear ownership, high engineering standards, fast feedback, continuous learning, and documentation as a team discipline.<br> Coach and develop team members directly, identifying high-potential individuals, investing in their technical and leadership growth, and building bench strength across roles.<br> Manage team capacity and allocation across the platform roadmap and business delivery demand, ensuring focus stays on high-value work aligned to strategic priorities.<br> Set the engineering craft culture, code review, design review, pairing, and shared technical standards, that lifts the technical quality of all team output.</p> <p><strong>5. Business partnership & vendor engagement:</strong><br> Serve as the senior D&A point of contact for business function leadership, translating business data needs into platform and delivery priorities.<br> Build credibility with business stakeholders through reliable, consistent delivery, data products that are well-understood, well-documented, and match business expectations.<br> Communicate proactively on platform status, delivery commitments, risks, and trade-offs, ensuring stakeholders have a current view and surfacing issues early.<br> Represent D&A in cross-functional planning forums, ensuring the data foundation perspective is present in enterprise architecture, application, and AI investment decisions.<br> Manage operational vendor and partner relationships for the data platform, Databricks, Microsoft Azure, Power BI, and implementation or augmentation partners.</p> <h4>Requirements</h4> <p>Bachelor's degree in Computer Science, Information Systems, Data Engineering, Mathematics, or related discipline.<br> Master's degree in Data Science, Computer Science, Business Administration, or related field is preferred.<br> Relevant certifications in cloud data platforms (e.g., Azure Data Engineer, Databricks Certified Data Engineer Professional) are preferred.<br> Minimum 10 years of progressive experience in data engineering, data platform, or enterprise analytics roles.<br> Minimum 5 years in a senior leadership role with direct team management accountability, hiring, developing, and performance managing a multi-disciplinary technical team.<br> Proven hands-on production experience with Databricks (Delta Lake, Unity Catalog) and Azure data services at platform-design and engineering-lead level.<br> Proven track record building or substantially remediating a cloud-native data platform in a complex, multi-source enterprise environment.<br> Experience with Medallion/lakehouse architecture patterns in production.<br> Experience designing data products and platform capabilities for AI/ML consumption, including Feature Store design, training dataset engineering, and ML data lineage is preferred.<br> Experience working at the interface of a data platform team and an AI/ML team, translating model requirements into data infrastructure specifications and owning the data readiness handoff is preferred.<br> Experience leading a data governance or catalogue implementation, from design through to business adoption.<br> Life sciences, pharmaceutical, or other regulated industry experience is preferred.</p> <h4>Skills:</h4> <p><strong>Technical competencies:</strong><br> Data platform architecture<br> Data engineering, pipeline design & CDC patterns<br> Data modelling, transformation & engineering standards<br> Data governance, quality & catalogue<br> Analytics & BI delivery<br> MLOps & ML platform foundations<br> Delivery management & agile methods</p> <p><strong>Platform & technical skills:</strong><br> Deep practical expertise in Azure data services: ADLS Gen2, Azure Data Factory, Azure DevOps.<br> Hands-on production experience with Databricks, Delta Lake, notebooks, Unity Catalog, MLflow.<br> Strong understanding of incremental load and CDC patterns across enterprise source systems (SAP, Veeva, SuccessFactors, and similar).<br> Power BI at the semantic layer level, understanding how the semantic layer should be designed for enterprise scale.<br> CI/CD for data pipelines, practical implementation at production scale.<br> Data quality frameworks, profiling, expectation testing, alerting, and remediation workflows.<br> Working knowledge of modern data governance tooling: Unity Catalog, Collibra, Purview, or DataHub.</p> <p><strong>Leadership & business skills:</strong><br> Credible with both technical teams and senior business stakeholders.<br> Strong delivery discipline, owns commitments, communicates risks early, and sizes work realistically.<br> Structured thinker, able to take a complex current state and produce a clear, prioritised, sequenced roadmap.<br> Strong written and verbal communication in English; Arabic proficiency valued.<br> Cultural intelligence for working effectively across MENA, US, and Europe.</p></p><p></p>

<p><h4>Description</h4> <p>We are looking for an energetic, well-presented, and guest-focused hostess who is passionate about delivering exceptional hospitality with warmth and professionalism in luxury restaurant environments.</p> <p>As the first point of contact for our guests, you will play a key role in creating memorable first impressions, ensuring every visitor receives a warm welcome and an outstanding dining experience from arrival to departure.</p> <p>This is approximately a 45-day activation event running from 15 July 2026 to 30 August 2026.</p> <p>This opportunity is based at a resort in Saudi Arabia, with flights, accommodation, and meals provided by the company.</p> <h4>Guest experience</h4> <ul> <li>Welcome guests with a warm, friendly, and professional attitude.</li> <li>Manage reservations, walk-ins, and waiting lists efficiently.</li> <li>Escort guests to their tables while introducing the restaurant experience.</li> <li>Provide accurate information about the venue, menus, promotions, and events.</li> <li>Handle guest enquiries and special seating requests promptly and courteously.</li> <li>Ensure every guest receives a positive first and last impression of the restaurant.</li> </ul> <h4>Service excellence</h4> <ul> <li>Monitor the dining room to ensure a seamless guest flow.</li> <li>Coordinate with the restaurant team to optimize table availability and seating.</li> <li>Anticipate guest needs and resolve concerns professionally.</li> <li>Balance a warm, engaging personality with the high service standards expected in a premium hospitality environment.</li> <li>Maintain a polished appearance and uphold the restaurant's luxury brand image at all times.</li> </ul> <h4>Team & operations</h4> <ul> <li>Work closely with managers, servers, and support staff to ensure smooth restaurant operations.</li> <li>Assist with opening and closing hostess duties.</li> <li>Keep the reception, waiting area, and entrance clean, organized, and inviting.</li> <li>Support the team during busy service periods while maintaining a calm and welcoming presence.</li> <li>Follow company policies, health and safety standards, and operational procedures.</li> </ul> <h4>Requirements</h4> <ul> <li>2+ years of experience as a hostess or captain waitress in hotels, restaurants, or beach clubs.</li> <li>Understanding of restaurant service to VIP guests.</li> <li>Understanding of the flow of service.</li> <li>Experience in high-energy or fast-paced environments.</li> </ul> <h4>Benefits</h4> <ul> <li>All travel and flights covered. Full travel arrangements, including flights and transfers, will be arranged ensuring a seamless journey to and from the activation location.</li> <li>Accommodation provided.</li> <li>Transport provided.</li> <li>Meals provided.</li> <li>Work gaining exposure to world-class hospitality standards.</li> </ul> <h4>About the company</h4> <p>At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p> <h4>Crafting a homegrown legacy</h4> <p>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house—from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them—crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p> <h4>Our signature brands</h4> <p>Every brand under our umbrella proudly reflects the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets—but consistently surpasses—global standards in entertainment, hospitality, F&B, lifestyle, wellness, family & pet entertainment experience.</p> <p>Our signature ventures to name a few:</p> <ul> <li>The Groves</li> <li>Zodiac Cuisine</li> <li>Little Krazy</li> <li>LucaLand</li> <li>El Lechazo</li> </ul> <p>Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco, etc., ensuring full legal protection and readiness for global expansion.</p> <h4>We are only getting started!</h4> <p>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity, and cultural pride.</p> <h4>People first</h4> <p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p> <h4>Join us</h4> <p>Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.</p></p><p></p>

<p><h4>Description</h4> <p>We are looking for an energetic, well-presented, and guest-focused hostess who is passionate about delivering exceptional hospitality with warmth and professionalism in luxury restaurant environments.</p> <p>As the first point of contact for our guests, you will play a key role in creating memorable first impressions, ensuring every visitor receives a warm welcome and an outstanding dining experience from arrival to departure.</p> <p>This is approximately a 45-day activation event running from 15 July 2026 to 30 August 2026.</p> <p>This opportunity is based at a resort in Saudi Arabia, with flights, accommodation, and meals provided by the company.</p> <h4>Guest experience</h4> <ul> <li>Welcome guests with a warm, friendly, and professional attitude.</li> <li>Manage reservations, walk-ins, and waiting lists efficiently.</li> <li>Escort guests to their tables while introducing the restaurant experience.</li> <li>Provide accurate information about the venue, menus, promotions, and events.</li> <li>Handle guest enquiries and special seating requests promptly and courteously.</li> <li>Ensure every guest receives a positive first and last impression of the restaurant.</li> </ul> <h4>Service excellence</h4> <ul> <li>Monitor the dining room to ensure a seamless guest flow.</li> <li>Coordinate with the restaurant team to optimize table availability and seating.</li> <li>Anticipate guest needs and resolve concerns professionally.</li> <li>Balance a warm, engaging personality with the high service standards expected in a premium hospitality environment.</li> <li>Maintain a polished appearance and uphold the restaurant's luxury brand image at all times.</li> </ul> <h4>Team & operations</h4> <ul> <li>Work closely with managers, servers, and support staff to ensure smooth restaurant operations.</li> <li>Assist with opening and closing hostess duties.</li> <li>Keep the reception, waiting area, and entrance clean, organized, and inviting.</li> <li>Support the team during busy service periods while maintaining a calm and welcoming presence.</li> <li>Follow company policies, health and safety standards, and operational procedures.</li> </ul> <h4>Requirements</h4> <ul> <li>2+ years of experience as a hostess or captain waitress in hotels, restaurants, or beach clubs.</li> <li>Understanding of restaurant service to VIP guests.</li> <li>Understanding of the flow of service.</li> <li>Experience in high-energy or fast-paced environments.</li> </ul> <h4>Benefits</h4> <ul> <li>All travel and flights covered. Full travel arrangements, including flights and transfers, will be arranged ensuring a seamless journey to and from the activation location.</li> <li>Accommodation provided.</li> <li>Transport provided.</li> <li>Meals provided.</li> <li>Work gaining exposure to world-class hospitality standards.</li> </ul> <h4>About the company</h4> <p>At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p> <h4>Crafting a homegrown legacy</h4> <p>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house—from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them—crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p> <h4>Our signature brands</h4> <p>Every brand under our umbrella proudly reflects the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets—but consistently surpasses—global standards in entertainment, hospitality, F&B, lifestyle, wellness, family & pet entertainment experience.</p> <p>Our signature ventures to name a few:</p> <ul> <li>The Groves</li> <li>Zodiac Cuisine</li> <li>Little Krazy</li> <li>LucaLand</li> <li>El Lechazo</li> </ul> <p>Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco, etc., ensuring full legal protection and readiness for global expansion.</p> <h4>We are only getting started!</h4> <p>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity, and cultural pride.</p> <h4>People first</h4> <p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p> <h4>Join us</h4> <p>Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Requisition ID #</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br>26WD99896<p>The Account Based Renewals Rep&nbsp;independently manages time and tasks to handle multiple renewal cycles, engaging in communication and negotiation activities with moderate guidance.</p><br><p>The role supports customer satisfaction by identifying and addressing customer needs, provides light touch partner support, monitors churn risks, and ensures accurate and timely renewal execution.</p><br><p>They leverage CRM systems to automate workflows and flag exceptions within established guidelines.<br><b>Key Responsibilities</b><br><i>Execute End to End Renewal Motions</i><br>• Independently execute full renewal workflows for assigned accounts.<br><i>Close Renewals</i><br>• Defend existing customer base by ensuring timely and accurate renewal execution with moderate guidance.<br><i>Drive and Close Seat Expansions</i><br>• Identify and close seat expansion opportunities (additional licenses across existing buyers, teams, or personas) using standard playbooks during renewal.<br><i>Monitor Auto Renewal Status</i><br>• Intervene when auto renewals are disabled to prevent churn, applying judgment within well defined guidelines.<br><i>Customer Procurement Interaction</i><br>• Work directly with customer procurement teams to ensure seamless renewal execution, operating with general instruction on routine tasks.<br><b>Skills &amp; Competencies</b><br>• <i>Organizational &amp; Time Management:</i> Manages multiple renewal cycles independently, with moderate guidance.<br>• <i>Customer First Mindset: </i>Identifies and addresses customer needs to drive satisfaction.<br>• <i>Communication: </i>Engages customers using clear, effective communication to secure renewals.<br>•<i> Negotiation: </i>Applies basic negotiation techniques to achieve mutual agreement on renewals.<br>• <i>CRM &amp; Workflow Systems: </i>Utilizes CRM systems to automate workflows and flag exceptions.<br><b>ATU (Account Team Unit) Collaboration</b><br>• <i>Expansion Qualification:</i> Engages Account Executives for larger cross sell or expansion opportunities with moderate guidance.<br>• <i>Customer Success Collaboration: </i>Provides light touch coordination with Customer Success Managers to support retention and adoption.<br>• <i>Partner Engagement:</i> Supports partners where applicable, following general instructions.<br>• <i>Share Insights:</i> Communicates churn risks, blockers, and missed upsell signals across teams and geographies.<br>• <i>Feedback Loop:</i> Provides feedback on product experiences and packaging based on customer insights.<br><b>Required Qualifications</b><br>• 2–3 years of experience in renewals, account management, customer success, inside sales, or a similar customer facing role.<br>• Experience managing renewal cycles or recurring revenue motions.<br>• Strong communication skills with the ability to influence customer decisions.<br>• Foundational negotiation skills with the ability to secure renewals or basic expansions.<br>• Ability to manage multiple concurrent workflows and adhere to renewal timelines.<br>• Proficiency using CRM systems and basic workflow automation.<br><b>Preferred Qualifications</b><br>• Experience working in SaaS, subscription licensing, or recurring revenue commercial environments.<br>• Familiarity with procurement processes or vendor customer negotiation cycles.<br>• Exposure to partner led or channel supported sales motions.<br>• Experience identifying churn risks or upsell signals through customer conversations or data.<br>• Working knowledge of forecasting renewals or using dashboards for revenue tracking.<br>• Experience coordinating across sales, customer success, and partner teams.</p><br><p><span><b><b>Learn More</b></b></span></p><br><p><b><span>About Autodesk</span></b></p><br><p><span>Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.</span></p><br><p><span>We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.</span></p><br><p><span>When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!</span></p><br><p><b><span>Salary transparency</span></b></p><br>Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.<br><p><b>Belonging</b><br>We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: <span><u>https://www.autodesk.com/company/global-belonging</u></span></p><br><p><b>Are you an existing contractor or consultant with Autodesk? </b></p><br><p>Please search for open jobs and apply internally (not on this external site).</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an energetic, well-presented, and guest-focused Hostess who is passionate about delivering exceptional hospitality with warmth and professionalism in luxury restaurant environments.<br> As the first point of contact for our guests, you will play a key role in creating memorable first impressions, ensuring every visitor receives a warm welcome and an outstanding dining experience from arrival to departure.<br> This is approximately a 45 -day activation event running from 15 July 2026 to 30 August 2026 .<br> This opportunity is based at a resort in Saudi Arabia , with flights, accommodation, and meals provided by the company .<br> Guest Experience Welcome guests with a warm, friendly, and professional attitude.<br> Manage reservations, walk-ins, and waiting lists efficiently.<br> Escort guests to their tables while introducing the restaurant experience.<br> Provide accurate information about the venue, menus, promotions, and events.<br> Handle guest enquiries and special seating requests promptly and courteously.<br> Ensure every guest receives a positive first and last impression of the restaurant.<br> Service Excellence Monitor the dining room to ensure a seamless guest flow.<br> Coordinate with the restaurant team to optimize table availability and seating.<br> Anticipate guest needs and resolve concerns professionally.<br> Balance a warm, engaging personality with the high service standards expected in a premium hospitality environment.<br> Maintain a polished appearance and uphold the restaurant's luxury brand image at all times.<br> Team &amp; Operations Work closely with managers, servers, and support staff to ensure smooth restaurant operations.<br> Assist with opening and closing hostess duties.<br> Keep the reception, waiting area, and entrance clean, organized, and inviting.<br> Support the team during busy service periods while maintaining a calm and welcoming presence.<br> Follow company policies, health and safety standards, and operational procedures.<br> All Travel &amp; Flights Covered.<br> Full travel arrangements, including flights and transfers, will be arranged ensuring a seamless journey to and from the activation location.<br> Accommodation provided Transport provided Meals provided Work gaining exposure to world-class hospitality standards.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience.<br> Our signature ventures to name a few: The Groves ZodiaC Cuisine Little Krazy LucaLand El Lechazo Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br> Join Us Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history.<br> Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<br> 2+ years of experience as a Hostess or Captain Waitress in hotels, restaurants, or beach clubs.<br> Understanding of restaurant service to VIP guests.<br> Understanding of the flow of service.<br> Experience in high-energy or fast-paced environments.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><p><span><strong>Role Purpose</strong></span></p><br><br>Build and manage relationships with key B2O accounts across the MENA region, including businesses, schools, universities, and government organisations. Working closely with Sales and Delivery teams, you will help partner organisations maximise value from our solutions, achieve their objectives, and benefit from an exceptional experience throughout their journey with us.<br>&nbsp;<br><span><strong>Main Accountabilities</strong></span><br><p>Support the successful onboarding, delivery, and ongoing management of B2O accounts across the MENA region. You will work closely with Sales, Delivery, and Operations teams to ensure partner organisations are smoothly onboarded, trained on relevant products and systems, and receive a high-quality service experience. Acting as a key point of coordination, you will manage enquiries, resolve service issues, support delivery changes, and help drive continuous improvements based on stakeholder feedback.</p><br><br><p>Provide accurate reporting and operational support to strengthen account performance and customer outcomes. This includes maintaining client data and service records, producing insights and performance reports, monitoring engagement and programme outcomes, and supporting monitoring and evaluation activities. You will work with Account Managers to identify opportunities for account growth, retention, and improved service delivery through data-driven insights and proactive account support.</p><br><br><p>Build and maintain strong relationships with partner organisations while supporting business development and commercial operations. You will identify opportunities to add value through British Council products, services, events, and resources, contribute to key account plans, and support the generation of repeat and new business. In addition, you will ensure the effective administration of invoices, payments, contracts, and supplier documentation, while coordinating colleagues and stakeholders to deliver activities on time and to agreed quality standards.</p><br><br><p><span><strong>Qualifications &amp; Skills</strong></span></p><br><br><p><strong>Essential</strong></p><br><br><ul><li>Proven experience managing client accounts and building strong customer relationships.</li><li>Good relationship management capability&nbsp;</li><li>Local language at C2 level for speaking and writing. English level at B2 speaking and writing&nbsp;</li><li>University degree or equivalent in a relevant subject or discipline&nbsp;</li></ul><p><strong>Desirable</strong></p><br><br><ul><li>Sales or Marketing qualifications</li><li>B2O Sales experience particularly with education and government sectors</li><li>Experience of English Language Teaching and/or Assessment</li><li>Familiarity with Salesforce or use of similar CRM&nbsp;</li></ul><p><span><strong>Important Information</strong></span></p><br><br><p>Job Grade: 4/H</p><br><br><p>Contract: 7 Months Fixed Term Contract "<span>maternity cover"</span></p><br><br><p>Gross Monthly Salary: 645 JOD</p><br><br><p>Location: Jordan</p><br><br><p>Closing Date: 22 July 2026</p><br><br><p><strong>This role is only open for candidates who have the legal right to live and work in the job location</strong></p><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Kitchen Operations for Property<br>• Leads kitchen management team.<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities&nbsp;<br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Managing relationships with premium segment clients by adhering to the highest standards of service quality, responding to their inquiries, and processing their transactions with the required speed and efficiency — all with the aim of strengthening the relationship with them and attracting new clients from this segment.<br> Additionally, promoting the bank's services and products, including new offerings, and explaining them in a clear, accurate, and professional manner in order to increase the bank’s sales and achieve the desired objectives.<br> University degree in administrative sciences, banking, or any related field.<br> Practical experience of no less than 3 years in sales management and customer service.<br> Practical experience with CRM-CX systems.<br> Knowledge of the English language.<br> Thorough knowledge of the bank’s services, products, and approved programs.<br> Good knowledge of policies and procedures governing work and their updates (both internal and external).<br> Proficiency in using computers and working with various applied systems.<br> Skills in direct selling, cross-selling, and relationship management.<br> Time management skills.<br> Analytical skills.<br> Ability to negotiate and persuade.<br> Ability to motivate and work in a team spirit.<br> Politeness and good manners.<br> Ability to understand clients’ needs.<br> Ability to plan, implement, and manage educational workshops related to sales and services.<br> Ability to handle and resolve customer complaints within authorized limits.<br> Verbal communication skills and the ability to interact with others (internal and external clients).<br> Ability to handle work pressure.<br> Responsibilities: Welcomes premium clients, understands their requests and needs for the bank’s services and products, and works to fulfill them efficiently with the highest levels of service within defined standards.<br> Responds to their inquiries in a way that reflects positively on the bank and ensures building good, long-term relationships to guarantee their ongoing business with the bank.<br> Markets all the bank’s services and products, including new ones, to premium clients and explains them clearly, professionally, and accurately to increase the bank’s sales of these services and products and achieve objectives.<br> Implements the external and internal sales plan to acquire new clients in the premium segment.<br> Conducts regular field visits to current and targeted clients to open new communication channels and attract a new client base, contributing to the growth of the bank’s portfolio in both assets and liabilities.<br> Studies credit facility requests submitted by portfolio clients, verifies completeness of data and necessary information, ensures compliance with conditions and approved credit policy, checks completeness of documents, records recommendations, and forwards them to the direct supervisor.<br> Manages relationships with premium clients within the portfolio and works on developing and providing high-quality service through various bank service channels, including cross-selling and after-sales services.<br> Receives requests (including client requests) through the CRM-CX system or related forms for: Opening new and additional accounts and related tasks and modifications, including linked accounts.<br> Requests for issuing balance certificates, interest, and commissions.<br> Requests for subscription, rental, renewal, and cancellation of safety deposit boxes.<br> Requests for credit cards, Visa Electron, prepaid cards, and electronic services.<br> Requests for opening, renewing, and canceling deposits and certificates of deposit on the banking system.<br> Requests for standing orders and instructions.<br> Requests for transfers between accounts.<br> Requests for personal loans (personal advances, car financing, housing loans).<br> Requests for power of attorney.<br> Requests for special conditions.<br> Receives checkbook requests and inputs them into the automated system.<br> Issues and executes transfers on the automated system.<br> Updates premium clients’ data.<br> Follows up on the execution of premium segment transactions by the relevant departments, ensures completion of all documents and rectification of transaction errors, reviews pending (unexecuted) transactions, and identifies reasons for non-execution to ensure processing and protect the bank’s rights.<br> Collects various information about premium clients and updates their data in coordination with relevant departments to maintain accurate and up-to-date information for communication and to identify potential sales opportunities.<br> Monitors and promotes premium client services and encourages clients to develop their relationship with the bank to increase profitability for this segment.<br> Handles telephone and verbal inquiries from premium clients and provides solutions to problems that may arise during transaction processing as quickly as possible to facilitate service delivery.<br> Follows up on any feedback or suggestions from clients and takes them into consideration to strengthen relationships.<br> Ensures compliance with audit, regulatory, and anti-money laundering requirements, conducts “Know Your Customer” reviews, and assesses risks related to onboarding new clients.<br> Works closely with branch/area managers and the segment development unit to build a selected premium client base, ensuring increased bank profitability and achievement of required performance indicators.<br> Proposes, in coordination with relevant parties, modifications to bank products and services and contributes to proposing new competitive products based on feedback received from clients of various targeted products.<br></span> </div>

<p><h4>Description<\/h4>\n<p><strong>Who are we?<\/strong><br>\nWe are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<\/p>\n\n<h4>The job in a nutshell<\/h4>\n<p>We're hiring a senior engineer to lead significant pieces of work on our platform\u2014from shaping the problem with Product, through designing the solution, to shipping it and supporting it in production. You'll be a key technical voice on the team, helping to set the bar for what good looks like and mentoring others as you go. You'll be working with modern PHP and TypeScript\/React on a platform that processes hundreds of thousands of orders a week. The challenges are real, the autonomy is high, and the team is small enough that your decisions matter.<\/p>\n\n<h4>What will you do?<\/h4>\n<ul>\n <li>Lead the development of new features end-to-end\u2014from refining the requirements with Product through to shipping and monitoring in production.<\/li>\n <li>Drive the technical design of significant system changes and set development standards for the backend team.<\/li>\n <li>Mentor others and be willing to learn from them in turn.<\/li>\n <li>Enthuse about new technology and look for pragmatic opportunities to enhance our existing technology stack.<\/li>\n <li>Operate with autonomy: identify problems, propose solutions, and follow through without needing to be managed.<\/li>\n<\/ul>\n\n<h4>What are we looking for?<\/h4>\n<ul>\n <li><strong>Backend depth:<\/strong> Comfortable leading non-trivial work in modern PHP (7\/8+)\u2014object-oriented design, testability, and the trade-offs of common patterns are second nature.<\/li>\n <li><strong>Frontend competence:<\/strong> Can ship production React\/TypeScript features end-to-end without supervision.<\/li>\n <li><strong>Scale experience:<\/strong> You've worked on high-traffic web applications and understand what breaks at scale\u2014database hotspots, caching, queueing, idempotency, observability.<\/li>\n <li><strong>Relational databases:<\/strong> Practical experience with MySQL or similar\u2014you can read an EXPLAIN plan and fix a slow query without guessing.<\/li>\n <li><strong>Integration work:<\/strong> Experience designing and consuming HTTP APIs, including handling the messy realities of third-party reliability.<\/li>\n <li><strong>AI-assisted development:<\/strong> You use modern AI coding tools (Claude Code, Cursor, Copilot, or similar) as part of your daily workflow\u2014and you have a healthy scepticism of their output. You can tell when the model is bluffing and you don't merge code you don't understand.<\/li>\n <li><strong>Product partnership:<\/strong> Can work with product managers to refine requirements, push back constructively, and give honest estimates.<\/li>\n <li><strong>Communication:<\/strong> Can explain technical decisions to non-engineers and write clearly enough that async collaboration actually works.<\/li>\n <li><strong>Judgment:<\/strong> Strong problem-solving, attention to detail, and the instinct to ask \"do we actually need this?\" before adding complexity.<\/li>\n<\/ul>\n\n<h4>Who will excel?<\/h4>\n<ul>\n <li>DevOps experience with a major cloud provider (AWS \/ GCP \/ Azure).<\/li>\n <li>Kubernetes, CI\/CD pipelines.<\/li>\n <li>Python, Node, or other backend languages\u2014we care more about polyglot instinct than the specific stack.<\/li>\n <li>Elasticsearch, GraphQL.<\/li>\n <li>Experience evaluating or building features that incorporate LLMs into a product (prompt design, RAG, evals, cost\/latency trade-offs).<\/li>\n<\/ul>\n\n<h4>What we offer you?<\/h4>\n<ul>\n <li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.<\/li>\n <li>Encouragement to grow into a feature development lead.<\/li>\n <li>A competitive salary.<\/li>\n <li>Ample time to learn new concepts\u2014including paid development and business-related conferences.<\/li>\n <li>Fully remote working, no commuting expenses.<\/li>\n <li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.<\/li>\n <li>25 days holiday (plus bank holidays), with an additional day per year of service.<\/li>\n <li>Regular all-company socials and quarterly team socials.<\/li>\n <li>A team that genuinely likes learning and shipping together.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Description<\/h4>\n<p><strong>Who are we?<\/strong><br>\nWe are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<\/p>\n\n<h4>The job in a nutshell<\/h4>\n<p>We're hiring a senior engineer to lead significant pieces of work on our platform\u2014from shaping the problem with Product, through designing the solution, to shipping it and supporting it in production. You'll be a key technical voice on the team, helping to set the bar for what good looks like and mentoring others as you go. You'll be working with modern PHP and TypeScript\/React on a platform that processes hundreds of thousands of orders a week. The challenges are real, the autonomy is high, and the team is small enough that your decisions matter.<\/p>\n\n<h4>What will you do?<\/h4>\n<ul>\n <li>Lead the development of new features end-to-end\u2014from refining the requirements with Product through to shipping and monitoring in production.<\/li>\n <li>Drive the technical design of significant system changes and set development standards for the backend team.<\/li>\n <li>Mentor others and be willing to learn from them in turn.<\/li>\n <li>Enthuse about new technology and look for pragmatic opportunities to enhance our existing technology stack.<\/li>\n <li>Operate with autonomy: identify problems, propose solutions, and follow through without needing to be managed.<\/li>\n<\/ul>\n\n<h4>What are we looking for?<\/h4>\n<ul>\n <li><strong>Backend depth:<\/strong> Comfortable leading non-trivial work in modern PHP (7\/8+)\u2014object-oriented design, testability, and the trade-offs of common patterns are second nature.<\/li>\n <li><strong>Frontend competence:<\/strong> Can ship production React\/TypeScript features end-to-end without supervision.<\/li>\n <li><strong>Scale experience:<\/strong> You've worked on high-traffic web applications and understand what breaks at scale\u2014database hotspots, caching, queueing, idempotency, observability.<\/li>\n <li><strong>Relational databases:<\/strong> Practical experience with MySQL or similar\u2014you can read an EXPLAIN plan and fix a slow query without guessing.<\/li>\n <li><strong>Integration work:<\/strong> Experience designing and consuming HTTP APIs, including handling the messy realities of third-party reliability.<\/li>\n <li><strong>AI-assisted development:<\/strong> You use modern AI coding tools (Claude Code, Cursor, Copilot, or similar) as part of your daily workflow\u2014and you have a healthy scepticism of their output. You can tell when the model is bluffing and you don't merge code you don't understand.<\/li>\n <li><strong>Product partnership:<\/strong> Can work with product managers to refine requirements, push back constructively, and give honest estimates.<\/li>\n <li><strong>Communication:<\/strong> Can explain technical decisions to non-engineers and write clearly enough that async collaboration actually works.<\/li>\n <li><strong>Judgment:<\/strong> Strong problem-solving, attention to detail, and the instinct to ask \"do we actually need this?\" before adding complexity.<\/li>\n<\/ul>\n\n<h4>Who will excel?<\/h4>\n<ul>\n <li>DevOps experience with a major cloud provider (AWS \/ GCP \/ Azure).<\/li>\n <li>Kubernetes, CI\/CD pipelines.<\/li>\n <li>Python, Node, or other backend languages\u2014we care more about polyglot instinct than the specific stack.<\/li>\n <li>Elasticsearch, GraphQL.<\/li>\n <li>Experience evaluating or building features that incorporate LLMs into a product (prompt design, RAG, evals, cost\/latency trade-offs).<\/li>\n<\/ul>\n\n<h4>What we offer you?<\/h4>\n<ul>\n <li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.<\/li>\n <li>Encouragement to grow into a feature development lead.<\/li>\n <li>A competitive salary.<\/li>\n <li>Ample time to learn new concepts\u2014including paid development and business-related conferences.<\/li>\n <li>Fully remote working, no commuting expenses.<\/li>\n <li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.<\/li>\n <li>25 days holiday (plus bank holidays), with an additional day per year of service.<\/li>\n <li>Regular all-company socials and quarterly team socials.<\/li>\n <li>A team that genuinely likes learning and shipping together.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>About PwC in the Region</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br> Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <h4>Risk and Compliance Focus</h4> <p>At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.<br> Those in governance, risk, controls and compliance at PwC are responsible for confirming regulatory compliance and managing risks for clients. Your work will involve providing advice and solutions to help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.</p> <h4>Who We Are</h4> <p>The Jordan KYC Centre of Excellence has been established to achieve compliance with PwC’s global minimum KYC requirements across the Middle East region, using the best skilled people and market leading technology to safeguard our firm and clients.</p> <h4>Who Are We Looking For?</h4> <p>We are looking for highly motivated individuals who are keen to build a career in client onboarding and compliance area.</p> <h4>About the Role</h4> <p>Analysts are responsible for performing client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence. Analysts play a crucial role in delivering our engagements on time and to the quality standards expected by the firm and regulators.<br> In addition to their Analyst role, the Senior Analyst acts as a voice of the Analysts in their team. As well as achieving high quality and productivity, they also perform stretch roles suited to their career pathway. The Senior Analyst plays a key role in setting and driving quality and productivity standards among the Analyst population.</p> <h4>Key Responsibilities as an Analyst</h4> <ul> <li>Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.</li> <li>Update metrics trackers accurately and in a timely manner including client and relevant workflow systems.</li> <li>Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk and quality teams.</li> <li>Carry out pre-engagement compliance tasks associated with client and project onboarding.</li> <li>Communicate effectively and professionally verbally and in writing with a range of key stakeholders.</li> <li>Work collaboratively to drive ideas and solutions with peers, team leaders and managers which will improve client and PwC’s efficiency process.</li> <li>Be able to implement and adapt to new or changing processes quickly.</li> </ul> <h4>Stretch Responsibilities as a Senior Analyst (in addition to the above key responsibilities)</h4> <ul> <li>Know client policies and procedures and support the team with technical queries.</li> <li>Implement new or changing processes and challenge engagement teams where requirements are unclear or unworkable.</li> <li>Develop and deliver training for new joiners and existing team members.</li> <li>Engage with client teams (typically Policy and Compliance).</li> <li>Work with team leads and management to support process improvement, staff engagement and consistency.</li> <li>Review output from Analysts against client requirements to ensure compliance.</li> <li>Identify quality issues and support the implementation of additional training and other measures to improve quality.</li> <li>Test and strengthen quality controls.</li> <li>Perform comprehensive case review, ensuring accurate identification and verification of client’s information.</li> <li>Accurately maintain and update trackers and workflow systems, including client databases and operational metrics, ensuring timeliness.</li> <li>Review the outreach quality and ensure that the analysts send the requirements as per the policy and regulation.</li> <li>Review high risk cases and ensure that enhanced procedures for high-risk clients are in place while remaining informed of regulatory changes and requirements.</li> <li>Maintain detailed and accurate client profiles, collaborating effectively to ensure completeness and correctness.</li> <li>Establish and execute processes for regular document reviews, proactively monitoring the validity of KYC information and ensuring timely renewals.</li> <li>Facilitate clear and effective communication with external teams, serving as the primary liaison between internal teams and external stakeholders.</li> <li>Lead and coordinate remediation initiatives, collaborating with stakeholders to promptly address deficiencies and drive process improvements.</li> <li>Provide active support for ongoing monitoring activities.</li> <li>Assist in conducting spot checks to ensure compliance and accuracy.</li> <li>Support the escalation process, ensuring timely and efficient resolution of identified issues.</li> </ul> <h4>Requirements</h4> <p>Depending on the role, applicants should have some or all of these skills and experience:</p> <ul> <li>Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.</li> <li>Strong knowledge of various company structures.</li> <li>Responsibility for others (training, performance, workload/productivity, development).</li> <li>A high level of attention to detail and experience following strict processes and requirements.</li> <li>Quality and/or control testing or audits.</li> <li>Experience within the financial services sector.</li> </ul></p><p></p>

<p><h4>About PwC in the Region</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br> Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <h4>Risk and Compliance Focus</h4> <p>At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.<br> Those in governance, risk, controls and compliance at PwC are responsible for confirming regulatory compliance and managing risks for clients. Your work will involve providing advice and solutions to help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.</p> <h4>Who We Are</h4> <p>The Jordan KYC Centre of Excellence has been established to achieve compliance with PwC’s global minimum KYC requirements across the Middle East region, using the best skilled people and market leading technology to safeguard our firm and clients.</p> <h4>Who Are We Looking For?</h4> <p>We are looking for highly motivated individuals who are keen to build a career in client onboarding and compliance area.</p> <h4>About the Role</h4> <p>Analysts are responsible for performing client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence. Analysts play a crucial role in delivering our engagements on time and to the quality standards expected by the firm and regulators.<br> In addition to their Analyst role, the Senior Analyst acts as a voice of the Analysts in their team. As well as achieving high quality and productivity, they also perform stretch roles suited to their career pathway. The Senior Analyst plays a key role in setting and driving quality and productivity standards among the Analyst population.</p> <h4>Key Responsibilities as an Analyst</h4> <ul> <li>Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.</li> <li>Update metrics trackers accurately and in a timely manner including client and relevant workflow systems.</li> <li>Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk and quality teams.</li> <li>Carry out pre-engagement compliance tasks associated with client and project onboarding.</li> <li>Communicate effectively and professionally verbally and in writing with a range of key stakeholders.</li> <li>Work collaboratively to drive ideas and solutions with peers, team leaders and managers which will improve client and PwC’s efficiency process.</li> <li>Be able to implement and adapt to new or changing processes quickly.</li> </ul> <h4>Stretch Responsibilities as a Senior Analyst (in addition to the above key responsibilities)</h4> <ul> <li>Know client policies and procedures and support the team with technical queries.</li> <li>Implement new or changing processes and challenge engagement teams where requirements are unclear or unworkable.</li> <li>Develop and deliver training for new joiners and existing team members.</li> <li>Engage with client teams (typically Policy and Compliance).</li> <li>Work with team leads and management to support process improvement, staff engagement and consistency.</li> <li>Review output from Analysts against client requirements to ensure compliance.</li> <li>Identify quality issues and support the implementation of additional training and other measures to improve quality.</li> <li>Test and strengthen quality controls.</li> <li>Perform comprehensive case review, ensuring accurate identification and verification of client’s information.</li> <li>Accurately maintain and update trackers and workflow systems, including client databases and operational metrics, ensuring timeliness.</li> <li>Review the outreach quality and ensure that the analysts send the requirements as per the policy and regulation.</li> <li>Review high risk cases and ensure that enhanced procedures for high-risk clients are in place while remaining informed of regulatory changes and requirements.</li> <li>Maintain detailed and accurate client profiles, collaborating effectively to ensure completeness and correctness.</li> <li>Establish and execute processes for regular document reviews, proactively monitoring the validity of KYC information and ensuring timely renewals.</li> <li>Facilitate clear and effective communication with external teams, serving as the primary liaison between internal teams and external stakeholders.</li> <li>Lead and coordinate remediation initiatives, collaborating with stakeholders to promptly address deficiencies and drive process improvements.</li> <li>Provide active support for ongoing monitoring activities.</li> <li>Assist in conducting spot checks to ensure compliance and accuracy.</li> <li>Support the escalation process, ensuring timely and efficient resolution of identified issues.</li> </ul> <h4>Requirements</h4> <p>Depending on the role, applicants should have some or all of these skills and experience:</p> <ul> <li>Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.</li> <li>Strong knowledge of various company structures.</li> <li>Responsibility for others (training, performance, workload/productivity, development).</li> <li>A high level of attention to detail and experience following strict processes and requirements.</li> <li>Quality and/or control testing or audits.</li> <li>Experience within the financial services sector.</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>Who are we?</strong><br> We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p> <h4>The job in a nutshell</h4> <p>A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.</p> <h4>What will you do?</h4> <p><strong>Employee lifecycle</strong></p> <ul> <li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts and amendments.</li> <li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li> <li>Administer employee status changes, handling promotions, transfers, and related documentation.</li> <li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li> <li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li> </ul> <p><strong>Payroll & HRIS management</strong></p> <ul> <li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li> <li>Own the administration of employee benefits programs, with specific responsibility for medical/health insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li> <li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li> <li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li> </ul> <p><strong>Compliance & legal adherence</strong></p> <ul> <li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li> <li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li> <li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li> <li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li> <li>Maintain meticulous records for all compliance-related activities.</li> </ul> <p><strong>Policy development & process improvement</strong></p> <ul> <li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li> <li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li> <li>Document and standardize all operational processes and workflows.</li> </ul> <p><strong>Employee engagement & support</strong></p> <ul> <li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li> <li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li> <li>Foster a culture of trust and transparency through clear and compassionate communication.</li> </ul> <h4>What are we looking for?</h4> <ul> <li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li> <li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li> <li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li> <li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li> <li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li> <li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li> <li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li> <li>Excellent communication and stakeholder management skills.</li> </ul> <h4>Who will excel?</h4> <ul> <li>Strong interpersonal and communication skills.</li> <li>Detail-oriented with strong organizational abilities.</li> </ul> <h4>What we offer you?</h4> <ul> <li>We believe you will love working at Foodics!</li> <li>We have an inclusive and diverse culture that encourages innovation and flexibility in offices.</li> <li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li> <li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li> <li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li> <li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li> </ul></p><p></p>

<p>About Maqsam: Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p><p>Your Opportunity: We are seeking a highly experienced Senior Software Engineer to act as a technical pillar within our innovative engineering team. This role is ideal for a high-impact Individual who thrives on autonomy and scale. You will be responsible for driving massive, complex projects from conceptualization and architectural design all the way to implementation, deployment, and landing. You will operate at a high level, providing technical leadership across multiple teams. By working closely with product managers, leadership, and engineers across the company, you will shape our technical strategy, tackle our most difficult scaling challenges, and continuously broaden the capabilities of our cutting-edge AI and contact center solutions.</p><p>Your Top Responsibilities:</p><ul><li>End-to-End Ownership: Drive massive, cross-functional engineering projects from raw concept to successful production deployment and monitoring.</li><li>Architectural Leadership: Lead the design and architecture of highly available, scalable, and robust systems, services, and databases that span across multiple engineering teams.</li><li>Technical Force Multiplier: Set the standard for engineering excellence. Conduct rigorous code reviews, establish best practices, and improve our development and deployment pipelines and strategies.</li><li>Complex Problem Solving: Debug, profile, and troubleshoot the most complex systemic and performance issues within a high-concurrency, real-time SaaS environment.</li><li>Cross-Team Alignment: Act as a technical anchor, collaborating with various squads to ensure architectural consistency, and the strategic reduction of technical debt.</li><li>Mentorship: Elevate the entire engineering team by mentoring mid-level and junior engineers, guiding their technical growth, and helping ramp up new joiners.</li></ul><p>What We Expect from You:</p><ul><li>5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.</li><li>Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.</li><li>Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.</li><li>Database Mastery: Extensive experience with relational databases (e.g., PostgreSQL), including schema design, query optimization, and handling data at scale.</li><li>Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.</li><li>Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.</li></ul><p>Additional Information (Added Advantages):</p><ul><li>Leadership &amp; Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .</li><li>Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.) or real-time communication platforms is a strong plus.</li><li>Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.js (or comparable frontend frameworks), and PostgreSQL is preferred.</li><li>AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.</li><li>Education: A degree in Computer Science, Engineering, or a related field is preferred.</li></ul><p>What We Provide:</p><ul><li>Join a world-class team at Maqsam, where your growth is our priority. Here s what you can expect:</li><li>High-Impact Work: The autonomy to drive massive projects that directly impact our core business and thousands of users.</li><li>A Collaborative and Friendly Environment: Work with talented, seasoned professionals who are passionate about what they do.</li><li>Personal and Professional Growth: Opportunities to learn, lead, and cement yourself as a world-class engineering leader.</li><li>Fair Compensation: We deeply value your contribution and expertise.</li><li>Transparency: A culture that thrives on open communication and flat technical discussions.</li><li>Benefits: First-class health insurance, and more.</li><li>Part of Something Big: Be proud of being part of the most exciting AI-powered SaaS business in the MENA region.</li></ul><p>Ready to lead at Maqsam? Apply now! #LI-DNI</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.</li><li>Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.</li><li>Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.</li><li>Database Mastery: Extensive experience with relational databases (e.g., PostgreSQL), including schema design, query optimization, and handling data at scale.</li><li>Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.</li><li>Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.</li></ul><p>Additional Information (Added Advantages):</p><ul><li>Leadership &amp; Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .</li><li>Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.) or real-time communication platforms is a strong plus.</li><li>Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.js (or comparable frontend frameworks), and PostgreSQL is preferred.</li><li>AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.</li><li>Education: A degree in Computer Science, Engineering, or a related field is preferred.</li></ul>

<p><h4>Description</h4> <p>The Specialist Security Engineer – Fortinet Solutions is responsible for designing, implementing, optimizing, and supporting advanced Fortinet-based cybersecurity solutions across enterprise, service provider, and data center environments. The role serves as a technical subject matter expert for Fortinet technologies, providing architecture design, deployment leadership, troubleshooting, migration support, and operational excellence across customer environments.</p> <p>Working within ZainTECH’s Cybersecurity Practice, the Specialist Security Engineer will lead the delivery of secure, scalable, and resilient security solutions covering network security, SD-WAN, SASE, Zero Trust architectures, privileged access management, web application security, and security monitoring platforms. The role collaborates closely with customers, presales teams, project delivery teams, and technology partners to ensure successful implementation and ongoing optimization of Fortinet security solutions.</p> <h4>Responsibilities</h4> <p><strong>Security architecture & solution design</strong></p> <ul> <li>Design and implement enterprise and data center security architectures utilizing Fortinet technologies.</li> <li>Develop secure, scalable, and highly available security solutions aligned with customer business and security requirements.</li> <li>Design and architect High Availability (HA) deployments, advanced SD-WAN solutions, Secure Access Service Edge (SASE) architectures, Zero Trust Network Access (ZTNA) environments, network segmentation and micro-segmentation strategies.</li> <li>Conduct security assessments and provide recommendations aligned with cybersecurity best practices and industry standards.</li> <li>Develop High-Level Designs (HLDs), Low-Level Designs (LLDs), migration and implementation plans, technical architecture documentation.</li> </ul> <p><strong>Fortinet solution deployment & integration</strong></p> <ul> <li>Lead the installation, configuration, migration, and optimization of Fortinet solutions including: <ul> <li>FortiGate</li> <li>FortiManager</li> <li>FortiAnalyzer</li> <li>FortiSwitch</li> <li>FortiAP</li> <li>FortiWeb</li> <li>FortiADC</li> <li>FortiPAM</li> <li>FortiProxy</li> <li>FortiDLP</li> <li>FortiSIEM</li> <li>FortiSASE</li> <li>FortiAppSec</li> </ul> </li> <li>Integrate Fortinet platforms with: <ul> <li>Active Directory</li> <li>LDAP</li> <li>RADIUS</li> <li>TACACS+</li> <li>Identity Providers (IdPs)</li> <li>Multi-Factor Authentication (MFA) platforms</li> <li>SIEM and Syslog solutions</li> <li>AWS and Microsoft Azure environments</li> <li>Third-party security solutions</li> </ul> </li> <li>Ensure successful migration and interoperability between legacy and modern security infrastructures.</li> </ul> <p><strong>Security operations & technical support</strong></p> <ul> <li>Provide advanced L2, L3, and escalation support for enterprise customers.</li> <li>Troubleshoot complex: <ul> <li>Security incidents</li> <li>Firewall issues</li> <li>Routing and connectivity problems</li> <li>VPN-related issues</li> <li>Authentication and access control challenges</li> </ul> </li> <li>Conduct root cause analysis and provide recommendations to prevent recurrence.</li> <li>Monitor solution performance and ensure high service availability.</li> <li>Maintain configuration backups, disaster recovery plans, and operational documentation.</li> <li>Support customers during critical incidents and major service disruptions.</li> </ul> <p><strong>Network security & advanced security technologies</strong></p> <ul> <li>Configure, manage, and optimize: <ul> <li>Security policies</li> <li>Application control</li> <li>Intrusion Prevention Systems (IPS)</li> <li>Web filtering</li> <li>Anti-malware services</li> <li>Data Loss Prevention (DLP)</li> <li>Proxy services</li> <li>Privileged Access Management (PAM)</li> <li>Security event monitoring and correlation</li> </ul> </li> <li>Deploy and support: <ul> <li>Psec VPN</li> <li>SSL VPN</li> <li>Remote Internet Access (RIA)</li> <li>Direct Internet Access (DIA)</li> <li>Site-to-Site VPNs</li> <li>Hub-and-Spoke VPN architectures</li> </ul> </li> <li>Implement Zero Trust and SASE security models to enhance customer security posture.</li> </ul> <p><strong>Project delivery & customer engagement</strong></p> <ul> <li>Lead implementation, migration, upgrade, and optimization projects.</li> <li>Coordinate activities with customers, vendors, project managers, internal delivery teams.</li> <li>Produce technical implementation documentation, acceptance reports, as-built documentation, operational handover documentation.</li> <li>Conduct customer knowledge transfer sessions and technical workshops.</li> <li>Support presales teams during solution presentations, technical discussions, and proof-of-concept activities.</li> </ul> <p><strong>Continuous improvement & technical leadership</strong></p> <ul> <li>Stay current with emerging cybersecurity threats, Fortinet product developments, and industry best practices.</li> <li>Participate in technical enablement and knowledge-sharing initiatives.</li> <li>Support the development of technical standards, implementation methodologies, and operational procedures.</li> <li>Contribute to service improvement initiatives across the Cybersecurity Practice.</li> </ul> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behaviour across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Computer Engineering, Computer Science, Information Security, Information Technology, or a related field, with a minimum of 5 years of experience in cybersecurity and network security engineering.</li> <li>Proven hands-on expertise in designing, implementing, and supporting Fortinet security solutions, including FortiGate, FortiManager, FortiAnalyzer, SD-WAN, SASE, FortiWeb, FortiADC, FortiPAM, FortiProxy, FortiDLP, and FortiSIEM.</li> <li>Strong knowledge of network security architecture and infrastructure design, with expertise in TCP/IP, Routing & Switching, BGP, OSPF, VLANs, NAT, Traffic Shaping, and Policy-Based Routing.</li> <li>Advanced troubleshooting, analytical, and problem-solving skills, with experience supporting complex enterprise, managed services, or service provider environments.</li> <li>Strong customer-facing communication, presentation, consulting, and technical advisory skills, with the ability to engage effectively with stakeholders across all levels.</li> <li>Demonstrated technical leadership, mentoring capabilities, and experience managing project delivery while coordinating with multiple stakeholders.</li> <li>Solid understanding of security operations, incident response processes, and managed security services, including exposure to Zero Trust and cloud security architectures.</li> <li>Experience working with virtualization and cloud platforms such as VMware ESXi, Hyper-V, AWS, and Microsoft Azure, preferably within large-scale enterprise or multi-site environments.</li> <li>Strong documentation, reporting, and operational governance skills, with the ability to perform effectively in high-pressure environments and participate in critical incident response activities when required.</li> <li>Relevant certifications such as FCP, FCSS, NSE 4/5/6/7, CCNA, CCNP Security, FortiSASE, and AWS/Azure Security certifications, along with a commitment to continuous learning and professional development.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The Specialist Security Engineer – Fortinet Solutions is responsible for designing, implementing, optimizing, and supporting advanced Fortinet-based cybersecurity solutions across enterprise, service provider, and data center environments. The role serves as a technical subject matter expert for Fortinet technologies, providing architecture design, deployment leadership, troubleshooting, migration support, and operational excellence across customer environments.</p> <p>Working within ZainTECH’s Cybersecurity Practice, the Specialist Security Engineer will lead the delivery of secure, scalable, and resilient security solutions covering network security, SD-WAN, SASE, Zero Trust architectures, privileged access management, web application security, and security monitoring platforms. The role collaborates closely with customers, presales teams, project delivery teams, and technology partners to ensure successful implementation and ongoing optimization of Fortinet security solutions.</p> <h4>Responsibilities</h4> <p><strong>Security architecture & solution design</strong></p> <ul> <li>Design and implement enterprise and data center security architectures utilizing Fortinet technologies.</li> <li>Develop secure, scalable, and highly available security solutions aligned with customer business and security requirements.</li> <li>Design and architect High Availability (HA) deployments, advanced SD-WAN solutions, Secure Access Service Edge (SASE) architectures, Zero Trust Network Access (ZTNA) environments, network segmentation and micro-segmentation strategies.</li> <li>Conduct security assessments and provide recommendations aligned with cybersecurity best practices and industry standards.</li> <li>Develop High-Level Designs (HLDs), Low-Level Designs (LLDs), migration and implementation plans, technical architecture documentation.</li> </ul> <p><strong>Fortinet solution deployment & integration</strong></p> <ul> <li>Lead the installation, configuration, migration, and optimization of Fortinet solutions including: <ul> <li>FortiGate</li> <li>FortiManager</li> <li>FortiAnalyzer</li> <li>FortiSwitch</li> <li>FortiAP</li> <li>FortiWeb</li> <li>FortiADC</li> <li>FortiPAM</li> <li>FortiProxy</li> <li>FortiDLP</li> <li>FortiSIEM</li> <li>FortiSASE</li> <li>FortiAppSec</li> </ul> </li> <li>Integrate Fortinet platforms with: <ul> <li>Active Directory</li> <li>LDAP</li> <li>RADIUS</li> <li>TACACS+</li> <li>Identity Providers (IdPs)</li> <li>Multi-Factor Authentication (MFA) platforms</li> <li>SIEM and Syslog solutions</li> <li>AWS and Microsoft Azure environments</li> <li>Third-party security solutions</li> </ul> </li> <li>Ensure successful migration and interoperability between legacy and modern security infrastructures.</li> </ul> <p><strong>Security operations & technical support</strong></p> <ul> <li>Provide advanced L2, L3, and escalation support for enterprise customers.</li> <li>Troubleshoot complex: <ul> <li>Security incidents</li> <li>Firewall issues</li> <li>Routing and connectivity problems</li> <li>VPN-related issues</li> <li>Authentication and access control challenges</li> </ul> </li> <li>Conduct root cause analysis and provide recommendations to prevent recurrence.</li> <li>Monitor solution performance and ensure high service availability.</li> <li>Maintain configuration backups, disaster recovery plans, and operational documentation.</li> <li>Support customers during critical incidents and major service disruptions.</li> </ul> <p><strong>Network security & advanced security technologies</strong></p> <ul> <li>Configure, manage, and optimize: <ul> <li>Security policies</li> <li>Application control</li> <li>Intrusion Prevention Systems (IPS)</li> <li>Web filtering</li> <li>Anti-malware services</li> <li>Data Loss Prevention (DLP)</li> <li>Proxy services</li> <li>Privileged Access Management (PAM)</li> <li>Security event monitoring and correlation</li> </ul> </li> <li>Deploy and support: <ul> <li>Psec VPN</li> <li>SSL VPN</li> <li>Remote Internet Access (RIA)</li> <li>Direct Internet Access (DIA)</li> <li>Site-to-Site VPNs</li> <li>Hub-and-Spoke VPN architectures</li> </ul> </li> <li>Implement Zero Trust and SASE security models to enhance customer security posture.</li> </ul> <p><strong>Project delivery & customer engagement</strong></p> <ul> <li>Lead implementation, migration, upgrade, and optimization projects.</li> <li>Coordinate activities with customers, vendors, project managers, internal delivery teams.</li> <li>Produce technical implementation documentation, acceptance reports, as-built documentation, operational handover documentation.</li> <li>Conduct customer knowledge transfer sessions and technical workshops.</li> <li>Support presales teams during solution presentations, technical discussions, and proof-of-concept activities.</li> </ul> <p><strong>Continuous improvement & technical leadership</strong></p> <ul> <li>Stay current with emerging cybersecurity threats, Fortinet product developments, and industry best practices.</li> <li>Participate in technical enablement and knowledge-sharing initiatives.</li> <li>Support the development of technical standards, implementation methodologies, and operational procedures.</li> <li>Contribute to service improvement initiatives across the Cybersecurity Practice.</li> </ul> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behaviour across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Computer Engineering, Computer Science, Information Security, Information Technology, or a related field, with a minimum of 5 years of experience in cybersecurity and network security engineering.</li> <li>Proven hands-on expertise in designing, implementing, and supporting Fortinet security solutions, including FortiGate, FortiManager, FortiAnalyzer, SD-WAN, SASE, FortiWeb, FortiADC, FortiPAM, FortiProxy, FortiDLP, and FortiSIEM.</li> <li>Strong knowledge of network security architecture and infrastructure design, with expertise in TCP/IP, Routing & Switching, BGP, OSPF, VLANs, NAT, Traffic Shaping, and Policy-Based Routing.</li> <li>Advanced troubleshooting, analytical, and problem-solving skills, with experience supporting complex enterprise, managed services, or service provider environments.</li> <li>Strong customer-facing communication, presentation, consulting, and technical advisory skills, with the ability to engage effectively with stakeholders across all levels.</li> <li>Demonstrated technical leadership, mentoring capabilities, and experience managing project delivery while coordinating with multiple stakeholders.</li> <li>Solid understanding of security operations, incident response processes, and managed security services, including exposure to Zero Trust and cloud security architectures.</li> <li>Experience working with virtualization and cloud platforms such as VMware ESXi, Hyper-V, AWS, and Microsoft Azure, preferably within large-scale enterprise or multi-site environments.</li> <li>Strong documentation, reporting, and operational governance skills, with the ability to perform effectively in high-pressure environments and participate in critical incident response activities when required.</li> <li>Relevant certifications such as FCP, FCSS, NSE 4/5/6/7, CCNA, CCNP Security, FortiSASE, and AWS/Azure Security certifications, along with a commitment to continuous learning and professional development.</li> </ul></p><p></p>