وظائف خدمة عملاء في الأردن

<p><h4>Position summary</h4> <p>Our spa specialists play an important role in support of a number of vital spa functions. At our hotels these associates work to build an experience that is memorable and unique – with spa services on the side. Our spa specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience.</p> <p>Whether promoting spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the spa specialist makes transactions feel like part of the experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.</p> <p>Spa specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).</p> <p>Doing all these things well (and other reasonable job duties as requested) is critical for spa specialists – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life.</p> <p>If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Our jobs aren’t just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our guest event experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the guest event expert makes transactions feel like part of the experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest service experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for guest event experts – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualifications</h4> <ul> <li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li> <li><strong>Related work experience:</strong> Less than 1-year related work experience.</li> <li><strong>Supervisory experience:</strong> No supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>What will you do as a Customer Service Associate? As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You ll be the first point of contact for our (United Kingdom /English) customers by answering their requests through phone, chat and/or email this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum age: 18 years old</li><li>Have the right to work in Jordan</li><li>Minimum qualification of high school (Tawjihi/IGCSE/IBDP) Passed</li><li>Strong communication skills in English and Arabic both written and oral fluency.</li><li>Experience working with a computer</li><li>The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 12 am for male employees 6 am and 10 pm for female employees</li><li>Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and voluntary overtime)</li><li>Hard-working, articulate, and detail-oriented.</li><li>Friendly and customer-focused in every situation</li><li>Ability to learn quickly and embrace change</li><li>Comfortable multi-tasking in a high-energy environment.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><p>Respond to and resolve customer inquiries, ensuring timely and accurate information.</p><p>Manage customer interactions for various shipments and ensure service excellence.</p><p>Follow up on requests, resolve complaints, and manage claims according to SOPs.</p><p>Collaborate with cross-functional teams to improve processes and enhance customer experience.</p><p>Assist with billing and reporting, ensuring accuracy and compliance.</p><p>Monitor KPIs and contribute to achieving performance targets.</p><p><b>Job Requirements</b></p><p>Bachelor’s degree in Business Administration, Logistics, or a related field.</p><p>Proven experience in customer service, ideally in e-commerce or logistics.</p><p>Strong communication skills, both written and verbal.</p><p>Ability to handle customer inquiries and complaints professionally and efficiently.</p><p>Familiarity with CRM systems and customer service tools.</p><p>Strong organizational and multitasking abilities.</p><p>A proactive mindset with a focus on process improvement and customer satisfaction.</p><p>Ability to work collaboratively with cross-functional teams.</p><p>Goal-oriented with the ability to monitor and improve performance based on KPIs.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <strong>Job Description</strong> </div> <div> </div> <div> <div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other s success and well-being, proudly united as our game-changers". We're recognized with awards like "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture, year after year.</div> <div>We re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.</div> <div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.</div> <div> </div> <div> <strong>Career growth and personal development:</strong> </div> <div> </div> <div>This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. We ll give you all the training, cutting-edge technologies, and the continuing support you ll need to succeed.</div> <div> </div> <div>Plus, at Concentrix there s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you ve always envisioned.</div> <div> </div> <div> <strong>What you will do in this role:</strong> </div> <div> </div> <div>In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet.</div> <div> </div> <div> <strong>As a Customer Service Representative on our team, you will:</strong> </div> <div> </div> <ul> <li>Review customer requests and expectations and respond to them according to their needs and situations</li> <li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience</li> <li>Develop your tech skills and learn how to use software solutions that improve people s lives</li> <li>Champion better brand experiences for our customers and clients</li> <li>Your qualifications:</li> </ul> <div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.</div> <div> </div> <div> <strong>Concentrix is a great match if you:</strong> </div> <div> </div> <ul> <li>Bachelor's degree or diploma in any related field</li> <li>Are proficient or bilingual in Arabic and English </li> <li>Are proactive, self-motivated, and solution-oriented </li> <li>Can work rotating and weekend shifts</li></ul></div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other s success and well-being, proudly united as our game-changers". We're recognized with awards like "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture, year after year. We re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry. We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms. Career growth and personal development: This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. We ll give you all the training, cutting-edge technologies, and the continuing support you ll need to succeed. Plus, at Concentrix there s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you ve always envisioned.</p><p>What you will do in this role:</p><p>In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will:</p><ul><li>Review customer requests and expectations and respond to them according to their needs and situations</li><li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience</li><li>Develop your tech skills and learn how to use software solutions that improve people s lives</li><li>Champion better brand experiences for our customers and clients</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you:</p><ul><li>Bachelor's degree or diploma in any related field</li><li>Are proficient or bilingual in Arabic and English</li><li>Are proactive, self-motivated, and solution-oriented</li><li>Can work rotating and weekend shifts</li></ul>It will be a plus if you:<ul><li>Have previous experience in Customer Service or Sales</li><li>Know how to work with helpdesk systems</li></ul>Don t meet every requirement? No worries. We re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don t check every box, we encourage you to apply anyway. We ll do our best to match you with the right job, whether it s this one or another role.<p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.</p><p>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.</p><p>Career growth and personal development: This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. We ll give you all the training, cutting-edge technologies, and the continuing support you ll need to succeed. Plus, at Concentrix there s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you ve always envisioned.</p><p>What you will do in this role:</p><p>In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will:</p><ul><li>Review customer requests and expectations and respond to them according to their needs and situations</li><li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience</li><li>Develop your tech skills and learn how to use software solutions that improve people s lives</li><li>Champion better brand experiences for our customers and clients</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you:</p><ul><li>Bachelor's degree or diploma in any related field</li><li>Are proficient or bilingual in Arabic and English</li><li>Are proactive, self-motivated, and solution-oriented</li><li>Can work rotating and weekend shifts</li></ul><p>It will be a plus if you:</p><ul><li>Have previous experience in Customer Service or Sales</li><li>Know how to work with helpdesk systems</li></ul><p>Don t meet every requirement? No worries. We re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don t check every box, we encourage you to apply anyway. We ll do our best to match you with the right job, whether it s this one or another role.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs ) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or diploma in any related field Three to six months of relevant experience preferred Proficient or bilingual in Turkish and English Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other s success and well-being, proudly united as our game-changers". We're recognized with awards like "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture, year after year. We re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry. We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.</p><p>Career growth and personal development: This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. We ll give you all the training, cutting-edge technologies, and the continuing support you ll need to succeed. Plus, at Concentrix there s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you ve always envisioned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or diploma in any related field</li><li>Are proficient or bilingual in Arabic and English</li><li>Can work rotating and weekend shifts</li></ul><p>It will be a plus if you:</p><ul><li>Have previous experience in Customer Service or Sales</li><li>Know how to work with helpdesk systems</li></ul><p>Don t meet every requirement? No worries. We re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don t check every box, we encourage you to apply anyway. We ll do our best to match you with the right job, whether it s this one or another role.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p><span>Lead the retail store’s daily operations, ensuring a seamless customer experience while driving commercial success. You will be responsible for optimizing sales performance, maintaining service excellence, and fostering a high-performance team culture. Acting as the primary decision-maker on-site, you will uphold Emirates' premium retail standards by delivering a personalized and engaging customer journey while ensuring operational efficiency and compliance with company policies.</span></p><br><br><br><br><p><span><span>• Manage daily store operations, ensuring efficiency, service excellence, and adherence to Emirates’ retail and service standards. <br> <br> • Implement the station’s sales strategy within the retail store, utilizing sales tools and insights to maximize direct sales opportunities. <br> <br> • Drive revenue by fostering consultative selling, upselling, and cross-selling of Emirates products and services. <br> <br> • Lead, mentor, and develop the retail team, ensuring motivation, engagement, and continuous performance improvement. <br> <br> • Champion a high-quality, personalized customer experience, maintaining the highest service standards. <br> <br> • Ensure strict adherence to image and uniform standards, reinforcing professionalism and brand representation at all times. <br> <br> • Oversee store presentation, ensuring all service points, displays, and materials reflect Emirates’ brand identity. <br> <br> • Act as the final escalation point for customer concerns, resolving issues efficiently while upholding service integrity. <br> <br> • Monitor and analyse store performance, customer insights, and operational trends to enhance sales and service strategies. <br> <br> • Ensure strict compliance with company policies, <span>financial controls, and regulatory requirements, including the management of accountable documents.</span></span></span></p><br><br><ul><li><span>Graduate in business, hospitality, or a related field (preferred).</span></li></ul>Qualification<ul><li><span>Experience: 2+ years in luxury retail, hospitality, or store leadership.</span></li><li><span>Proven ability to inspire, develop, and lead diverse teams.</span></li><li><span>Strong understanding of digital retail tools, CRM systems, and analytics.</span></li><li><span>Airline sales and contact centre experience. </span></li></ul><p>Must have the right to live and work in Jordan</p><br><br>Salary &amp; benefits<p>Competitive Salary </p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <strong>Job Description</strong> </div> <div>Essential Functions/Core Responsibilities</div> <div> Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs )</div> <div> </div> <div> Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</div> <div> </div> <div> Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</div> <div> </div> <div> Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</div> <div> </div> <div> Maintain basic knowledge of client products and/or services</div> <div> </div> <div> Prepare complete and accurate work including appropriately notating accounts as required</div> <div> </div> <div> Participate in activities designed to improve customer satisfaction and business performance</div> <div> </div> <div> Offer additional products and/or services</div> <div> </div> <div> Track, document and retrieve information in call tracking database </div> <div> </div> <div> Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</div> <div> </div> <div> </div> <div> <strong>Candidate Profile</strong> </div> <ul> <li>Bachelor's degree or diploma in any related field</li> <li>Three to six months of relevant experience preferred</li> <li>Proficient or bilingual in German and English </li> <li>Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation</li> <li>Ability to effectively communicate, both written and verbally</li> <li>Dependable with strong attention to detail</li> <li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li> <li>Tolerance for repetitive work in a fast-paced, high production work environment</li> <li>Ability to work as a team member, as well as independently</li> <li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner</li> <li>Ability to rotate shifts, as needed</li> <li>Based on location and/or program, additional experience/skills may be required</li> </ul> <div> </div> <div>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</div>",</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <strong>Job Description</strong> </div> <div> </div> <div> <div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other s success and well-being, proudly united as our game-changers". We're recognized with awards like "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture, year after year.</div> <div>We re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.</div> <div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.</div> <div> </div> <div> <strong>Career growth and personal development:</strong> </div> <div> </div> <div>This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. We ll give you all the training, cutting-edge technologies, and the continuing support you ll need to succeed.</div> <div> </div> <div>Plus, at Concentrix there s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you ve always envisioned.</div> <div> </div> <div> <strong>What you will do in this role:</strong> </div> <div> </div> <div>In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet.</div> <div> </div> <div> <strong>As a Customer Service Representative on our team, you will:</strong> </div> <div> </div> <ul> <li>Review customer requests and expectations and respond to them according to their needs and situations</li> <li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience</li> <li>Develop your tech skills and learn how to use software solutions that improve people s lives</li> <li>Champion better brand experiences for our customers and clients</li> <li>Your qualifications:</li> </ul> <div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.</div> <div> </div> <div> <strong>Concentrix is a great match if you:</strong> </div> <div> </div> <ul> <li>Bachelor's degree or diploma in any related field</li> <li>Are proficient or bilingual in Arabic and English </li> <li>Are proactive, self-motivated, and solution-oriented </li> <li>Can work rotating and weekend shifts</li> </ul> <p> <strong>It will be a plus if you:</strong> </p> <ul> <li>Have previous experience in Customer Service or Sales</li> <li>Know how to work with helpdesk systems</li> </ul> <div>Don t meet every requirement? No worries. We re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don t check every box, we encourage you to apply anyway. We ll do our best to match you with the right job, whether it s this one or another role.</div> <div> </div> </div>",</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <strong>Job Description</strong> </div> <div>Essential Functions/Core Responsibilities</div> <div> Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs )</div> <div> </div> <div> Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</div> <div> </div> <div> Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</div> <div> </div> <div> Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</div> <div> </div> <div> Maintain basic knowledge of client products and/or services</div> <div> </div> <div> Prepare complete and accurate work including appropriately notating accounts as required</div> <div> </div> <div> Participate in activities designed to improve customer satisfaction and business performance</div> <div> </div> <div> Offer additional products and/or services</div> <div> </div> <div> Track, document and retrieve information in call tracking database </div> <div> </div> <div> Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</div> <div> </div> <div> </div> <div> <strong>Candidate Profile</strong> </div> <ul> <li>Bachelor's degree or diploma in any related field</li> <li>0-2 years of relevant experience</li> <li>Proficient or bilingual in French and English </li> <li>Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation</li> <li>Ability to effectively communicate, both written and verbally</li> <li>Dependable with strong attention to detail</li> <li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li> <li>Tolerance for repetitive work in a fast-paced, high production work environment</li> <li>Ability to work as a team member, as well as independently</li> <li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner</li> <li>Ability to rotate shifts, as needed</li> <li>Based on location and/or program, additional experience/skills may be required</li> </ul> <div> </div> <div>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</div>",</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <strong>Job Description</strong> </div> <div>Essential Functions/Core Responsibilities</div> <div> Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs )</div> <div> </div> <div> Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</div> <div> </div> <div> Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</div> <div> </div> <div> Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</div> <div> </div> <div> Maintain basic knowledge of client products and/or services</div> <div> </div> <div> Prepare complete and accurate work including appropriately notating accounts as required</div> <div> </div> <div> Participate in activities designed to improve customer satisfaction and business performance</div> <div> </div> <div> Offer additional products and/or services</div> <div> </div> <div> Track, document and retrieve information in call tracking database </div> <div> </div> <div> Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</div> <div> </div> <div> </div> <div> <strong>Candidate Profile</strong> </div> <ul> <li>Bachelor's degree or diploma in any related field</li> <li>Three to six months of relevant experience preferred</li> <li>Proficient or bilingual in Turkish and English </li> <li>Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation</li> <li>Ability to effectively communicate, both written and verbally</li> <li>Dependable with strong attention to detail</li> <li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li> <li>Tolerance for repetitive work in a fast-paced, high production work environment</li> <li>Ability to work as a team member, as well as independently</li> <li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner</li> <li>Ability to rotate shifts, as needed</li> <li>Based on location and/or program, additional experience/skills may be required</li> </ul> <div> </div> <div>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</div>",</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> </div> <div> <div> <strong>Job Description</strong> </div> <div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other s success and well-being, proudly united as our game-changers". We're recognized with awards like "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture, year after year.</div> <div>We re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.</div> <div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.</div> <div> </div> <div> <strong>Career growth and personal development:</strong> </div> <div> </div> <div>This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. We ll give you all the training, cutting-edge technologies, and the continuing support you ll need to succeed.</div> <div> </div> <div>Plus, at Concentrix there s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you ve always envisioned.</div> <div> </div> <div> <strong>What you will do in this role:</strong> </div> <div> </div> <div>In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet.</div> <div> </div> <div> <strong>As a Customer Service Representative on our team, you will:</strong> </div> <ul> <li>Review customer requests and expectations and respond to them according to their needs and situations</li> <li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience</li> <li>Develop your tech skills and learn how to use software solutions that improve people s lives</li> <li>Champion better brand experiences for our customers and clients</li> <li>Your qualifications:</li> </ul> <div> </div> <div> </div> <div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.</div> <div> </div> <div> <strong>Concentrix is a great match if you:</strong> </div> <ul> <li>Bachelor's degree or diploma in any related field</li> <li>Are proficient or bilingual in Arabic and English </li> <li>Are proactive, self-motivated, and solution-oriented </li> <li>Can work rotating and weekend shifts</li> </ul> <div> <strong>It will be a plus if you:</strong> </div> <div> </div> <ul> <li>Have previous experience in Customer Service or Sales</li> <li>Know how to work with helpdesk systems</li> </ul> <div>Don t meet every requirement? No worries. We re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don t check every box, we encourage you to apply anyway. We ll do our best to match you with the right job, whether it s this one or another role.</div> <div> </div> </div>",</div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>LAWAZEM is seeking a proactive and experienced Customer Service Team Leader to join our team.<br> In this leadership role, you will be responsible for overseeing the daily operations of the customer service team, ensuring consistently high-quality service delivery and fostering a positive work environment.<br> You will mentor and guide team members, manage performance, and collaborate with other departments to enhance customer satisfaction and operational efficiency.<br> Responsibilities: Lead, supervise, and motivate the customer service team to achieve service goals and deliver excellent customer experiences.<br> Manage team performance through coaching, feedback, and development plans.<br> Monitor customer interactions, resolve escalated issues, and ensure timely resolution of customer complaints.<br> Coordinate with other departments such as sales, logistics, and product teams to address customer needs effectively.<br> Develop and implement customer service policies and procedures to optimize efficiency and service quality.<br> Analyze customer service metrics, prepare reports, and identify trends to recommend improvements.<br> Train new team members and support continuous learning initiatives.<br> Promote a customer-centric culture and ensure compliance with company standards and values.<br> Proven experience in a customer service leadership or supervisory role.<br> Strong leadership and team management skills.<br> Excellent communication and interpersonal abilities.<br> Ability to handle escalated customer issues with professionalism and empathy.<br> Proficiency in CRM systems and Microsoft Office applications.<br> Analytical mindset with the ability to interpret customer service data and metrics.<br> Strong organizational and problem-solving skills.<br> Ability to work collaboratively across departments and lead a remote or onsite team.<br> Fluency in Arabic and English.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Key Requirements</span></span></p><br><ul><li><p><span><span>Directs, supervises and coordinates the activities in Telecommunication department</span></span></p><br></li></ul><br><ul><li><p><span><span>Develops and implement procedures for proper handling in and out going telephone calls, facsimile transmission, rental equipment, lease telephone lines and other telecommunication services</span></span></p><br></li></ul><br><ul><li><p><span><span>Investigates complaints regarding the Telecommunication services and the Operators and technicians, </span><span>takes</span><span> appropriate actions.</span></span></p><br></li></ul><br><ul><li><p><span><span>Develops working plans to carry out goals, compares actual achievements against goal periodically, take necessary corrective actions</span></span></p><br></li></ul><br><ul><li><p><span><span>Establishes and maintains effective employee relations</span></span></p><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>