وظائف مطورى واجهة مستخدم - عمّان الأردن

<p><strong>Estimated Duration:</strong> from contract signing until August 2^nd, 2026</p> <p><strong><em>** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</em></strong></p> <p>&nbsp;</p> <p><strong>About Mercy Corps</strong></p> <p>Mercy Corps is a global team of humanitarians, working together in over 40 countries on the front lines of today’s biggest crises to create a future of possibility, where everyone can prosper.&nbsp;</p> <p>Since 2003, Mercy Corps has been actively working in Jordan, responding to the pressing needs of the vulnerable populations, strengthening cohesive and civically engaged communities, and increasing economic opportunities.&nbsp;</p> <p>&nbsp;</p> <p><strong>About Iqlaa</strong></p> <p>The Informal Livelihoods Advancement Activity (Iqlaa) is a five-year program that started in May 2022 and aims to support Jordan's Home-based, micro and small businesses to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.   </p> <p>&nbsp;</p> <p><strong>Implementing Organizations:</strong> Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham). &nbsp;</p> <p>&nbsp;</p> <p><strong>Activity Description</strong></p> <p>The USG Informal Livelihoods Advancement Activity (Iqlaa) aims to strengthen the resilience of Micro and Small Enterprises (MSEs) in Jordan by enhancing their managerial capacities and improving their access to business opportunities, financial products, and services. Central to Iqlaa’s strategy is its commitment to an evidence-based approach, underpinned by a streamlined research management framework. This ensures that findings are effectively disseminated, translated into actionable recommendations, and developed into accessible resources. By adopting this approach, Iqlaa aims to drive impactful and sustainable interventions for MSEs and key ecosystem actors, at both the enterprise and market levels.</p> <p>Iqlaa has conducted extensive research and analysis on Jordan’s micro and small enterprise (MSE) ecosystem, including sectoral studies, ecosystem assessments, and the development of governorate-level profiles. Building on this body of evidence, Iqlaa aims to consolidate key insights into an online MSE Geographic Map.</p> <p>The online MSE Geographic Map will visualize sectoral distributions, geographic concentrations of MSE activity, ecosystem actors, and development opportunities across Jordan’s governorates. The platform will serve as an accessible evidence-based tool to support policymakers, development partners, and market actors in understanding local economic dynamics and identifying opportunities for targeted interventions and exploring spatial patterns, trends, and relationships across integrated datasets to inform planning, policy development, and operational decision-making.</p> <p>The MSE Geographic Map will be developed as an interactive web-based system integrated within the selected entity’s website environment to ensure long-term institutional ownership and sustainability. In parallel, structured datasets generated through the map will be shared with the CVDB Observatory (Tanmieh Tool) under the Ministry of Interior to support broader economic planning and observatory functions.</p> <p>Through this approach, the MSE Geographic Map will support improved coordination among ecosystem actors, facilitate data-driven planning and analysis, and contribute to strengthening the MSE ecosystem across Jordan.</p> <p>&nbsp;</p> <p><strong>Proposed High-Level Functions of the Map:</strong></p> <p>The map must incorporate core functions and technical characteristics including but not limited to:</p> <ul> <li><strong>Sector and Geographic Insights:</strong> Display sectoral distributions, geographic concentrations, and ecosystem dynamics across Jordan’s governorates, highlighting development opportunities through the integration of geographic data, research assessments and insights generated by Iqlaa.</li> <li><strong>Governorate Profile Integration:</strong> Integrate structured governorate-level profiles covering sector clusters, key stakeholders, economic characteristics, and identified opportunities and challenges affecting MSEs.</li> <li><strong>Interactive Map Interface:</strong> Provide a user-friendly interactive map interface enabling users to navigate geographic data layers and access structured information linked to each governorate.</li> <li><strong>Data Exploration and Comparison:</strong> Enable users to explore relationships, trends, and patterns across datasets to support evidence-based analysis and decision-making.</li> <li><strong>Stakeholder Engagement Features:</strong> Include interactive features such as filters, overlays, and clickable geographic layers to enable deeper exploration of ecosystem data.</li> <li><strong>Sustainability and Accessibility:</strong> Ensure the MSE Geographic Map is designed to support long-term institutional hosting within the selected entity’s website environment, while maintaining accessibility for a wide range of users.</li> <li><strong>Dynamic Data Updates:</strong> Enable periodic updates of governorate-level datasets so that the MSE Geographic Map remains a living resource for policymakers and ecosystem actors.</li> <li><strong>Data Export for National Platforms:</strong> Ensure that datasets generated through the MSE Geographic Map can be exported in structured formats (e.g., Excel or CSV) to support integration with national systems such as the CVDB Observatory (Tanmieh Tool).</li> </ul> <p>&nbsp;</p> <p>This map will be a pivotal tool for programmatic decision-making, promoting coordination among MSE actors and supporting interventions aimed at enhancing the MSE ecosystem in Jordan.</p> <p>&nbsp;</p> <p><strong>Scope of Work</strong></p> <p><strong>You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</strong></p> <p><a href="https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing" title="https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing">https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing</a></p> <p>&nbsp;</p> <p><strong>How to Apply</strong></p> <p>Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <strong>maximum by Monday 22 June, 2026 at 3:00 pm Amman time</strong>:</p> <ol> <li>All the documents requested in the <strong><em>“Proposal Submission Requirements”</em></strong> section in the ToR document (pages 7-8) .</li> <li>A copy of your Jordanian ID or passport.</li> <li>A screenshot showing the applicant’s active account on Jo Fawtara system.</li> <li>A filled &amp; signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></li> </ol> <p>&nbsp;</p> <p><strong><em>** Mercy Corps has the right to disqualify any late offers.</em></strong></p> <p>_________________________________________________________________________________________</p> <p dir="RTL"><br> <strong>الصون و الأخلاق</strong></p> <p dir="RTL">ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية <span dir="LTR">(IASC)</span>، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي<span dir="LTR">.</span></p> <p dir="RTL">&nbsp;</p> <p dir="RTL">كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور <span dir="LTR">(integrityhotline@mercycorps.org).</span></p> <p dir="RTL">&nbsp;</p> <p>&nbsp;</p> <p><strong>RECRUITMENT SCAMS &amp; FRAUD WARNING</strong></p> <p>Mercy Corps has become aware of scams involving false job offers. Please be advise:</p> <ul> <li>Recruiters will never ask for a fee during any stage of the recruitment process.</li> <li>All active jobs are advertised directly on Akhtaboot.</li> <li>Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</li> <li>Please report any suspicious communications to ((integrityhotline@mercycorps.org))</li> </ul>

<p><b ><span >SCOPE OF WORK</span></b></p> <table align="left" border="1" cellpadding="0" cellspacing="0" width="504"> <tbody> <tr> <td > <p><strong>Proposed Personnel</strong></p> </td> <td > <p>TBD</p> </td> </tr> <tr> <td > <p><strong>Position</strong></p> </td> <td > <p>IT Officer (G5)</p> </td> </tr> <tr> <td > <p><strong>Maximum Level of Effort</strong></p> </td> <td > <p>Full-time LTTA</p> </td> </tr> <tr> <td > <p><strong>Base of Operations</strong></p> </td> <td > <p>Amman, Jordan</p> </td> </tr> <tr> <td > <p><strong>position reports to</strong></p> </td> <td > <p>Systems Strengthening &amp; Implementation Lead</p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>Projects Background:</strong></p> <p >The Jordan Himaya Activity aims to enhance the availability and quality of essential services and protection for survivors of domestic and sexual violence in Jordan. The project has two outcomes: 1) survivor-centered institutional capacity improved, and 2) legislative frameworks for protecting survivors and responding to violence strengthened. To achieve these outcomes, the project will apply a survivor-centered systems-strengthening approach to improve prevention, response, and protection services, and to support the development and implementation of survivor-centered legislation and policies.</p> <p >&nbsp;</p> <ol> <li value="2"><strong>Position Description:</strong></li> </ol> <p >The IT Officer will provide on-site technical support for the deployment of an automated case management system across multiple locations and entities in Amman and compliance with national policies and standardized procedures. Technical support will include staff training, technical assistance, and on-job support. In addition,&nbsp; s/he will provide first-level technical support for the Himaya project. Responsibilities include installation, troubleshooting, maintenance of hardware/software, and coordination with external service providers. The IT Officer will formally be under the supervision under the supervision of Systems Strengthening &amp; Implementation Lead and, with technical guidance from DAI’s home office IT team and the Office of Information and Management Technology (OIMT) and the director of Finance and Operations.</p> <p><strong>Key Duties and Responsibilities:</strong></p> <p ><strong>A. Case Management System Deployment:</strong></p> <ul> <li>Provide on-site technical support for the deployment of the DSV Case Tracking System across various locations in Amman.</li> <li>Troubleshoot technical issues and adapt the system to local needs.</li> <li>Train staff (e.g., case managers, social workers) on system use, data entry, reporting tools, and security protocols.</li> <li>Provide on-the-job technical assistance and monitor system usage.</li> <li>Collect feedback, identify challenges, and recommend improvements.</li> <li>Ensure adherence to data security, confidentiality, and best practices.</li> <li>Support data entry and generate regular progress reports.</li> </ul> <p ><strong>B. Support for IT Systems and User Support:</strong></p> <ul> <li>Maintain IT infrastructure (computers, printers, network equipment).</li> <li>Perform preventive maintenance.</li> <li>Handle setup and imaging of new machines.</li> <li>Monitor system performance and conduct routine troubleshooting.</li> <li>Support data backups and antivirus updates.</li> <li>Address LAN and internet connectivity issues.</li> <li>Provide end-user support for hardware, software, and applications.</li> <li>Manage user accounts and permissions (e.g., TAMIS access).</li> </ul> <p ><strong>C. Support for Network, Security, and Inventory:</strong></p> <ul> <li>Maintain network security protocols and ensure compliance with DAI standards.</li> <li>Assist in configuring and maintaining network components.</li> <li>Support market research and procurement of IT equipment.</li> <li>Maintain accurate inventory and assist with annual IT audits.</li> </ul> <p ><strong>D. Communication and Coordination:</strong></p> <ul> <li>Liaise with OIMT and local service providers to resolve issues and propose improvements.</li> <li>Report major incidents and contribute to IT status updates.</li> </ul> <p ><strong>Qualifications:</strong></p> <ul> <li>Bachelor’s degree in IT, Computer Science, or related field; IT certifications are a plus.</li> <li>2–3 years of relevant IT experience; experience with donor-funded programs preferred.</li> <li>Experience in electronic case management systems is preferred.</li> <li>Proven ability to work in multiple locations and adapt to different organizational environments.</li> <li>Proficiency in maintaining and troubleshooting computer systems, networks, and software.</li> <li>Familiarity with Windows environments and basic network configuration.</li> <li>Strong communication, organizational, and customer service skills.</li> <li>Fluency in Arabic; working knowledge of English preferred.</li> </ul>

<p><h4>Guest service supervisor responsibilities</h4> <p>As a guest service supervisor, you will oversee the front office activities between the guest, the hotel, and the various hotel departments. A guest service supervisor is responsible for supervising the activities that create the first impressions of our guests and, therefore, must perform the following tasks to the highest standards:</p> <ul> <li>Supervise front office operations during your assigned shift to a consistently high standard.</li> <li>Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events.</li> <li>Advise your shift team of any special events or VIP guests in the hotel that day.</li> <li>Monitor the appearance, standards, and performance of team members with an emphasis on training and teamwork.</li> <li>Maximize sales revenues through up-selling and marketing program.</li> <li>Manage guest requests, inquiries, and complaints promptly and completely.</li> <li>Maintain the professional appearance of the front office with a focus on hospitality and guest service.</li> </ul> <h4>Qualifications and skills</h4> <p>A guest service supervisor serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:</p> <ul> <li>Front office experience in the hotel, leisure, and/or retail sector.</li> <li>Strong commercial/business awareness and demonstration of sales capabilities.</li> <li>Calm, organized work ethic with the ability to prioritize and meet deadlines.</li> <li>Excellent supervisory, interpersonal, and communication skills.</li> <li>A passion for delivering exceptional levels of guest service.</li> </ul> <p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p> <ul> <li>A relevant supervisory/management certificate, diploma, or degree.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>During your tenure as a Manager/Assistant Manager Information Technology Digital Applications, you will demonstrate and develop your capabilities in the following areas:</p><p>Provide first-line support for D365 application (intake and ticket management in ServiceNow, including request logging, triage, and user communication)</p><p>Validation of user tickets, issues, requirements to ensure completeness, confirms severity, and resolve issues that can be handled at first level.</p><p>Escalate ServiceNow tickets to Deloitte India D365 support team via Azure DevOps when second-level investigation or engineering action is required</p><p>Continuous monitoring and governance of D365 tickets to ensure resolution as per priority and within SLAs</p><p>Capture recurring issues and business context to improve the overall application quality and user experience</p><p>Upskilling on existing resources</p><p>Periodic review of user access and license utilization</p><p>Review and approval of releases / code deployments via Azure DevOps</p><p>Support internal, external audit related requirements for D365 application</p><p>Responsible for engaging and interacting with the Deloitte Finance teams and extended organization with a focus on expediting issues resolution</p><p>Leadership Capabilities:</p><p>Builds own understanding of our purpose and values; explores opportunities for impact.</p><p>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</p><p>Understands expectations and demonstrates personal accountability for keeping performance on track.</p><p>Actively focuses on developing effective communication and relationship-building skills.</p><p>Understands how their daily work contributes to the priorities of the team and the business.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications:</h2><p>Bachelors / master s degree (B.E./ B.Tech./ MCA) or equivalent</p><p>8 Years of experience in Application development and support experience, including but not limited to</p><ul><li>Expertise with Microsoft Dynamics 365 (D365) application with following modules: Finance &amp; Operations Project Management Time &amp; Expense Management Payroll processing</li><li>Good knowledge of Azure DevOps code deployment, branching, pipelining, review and approval of deployment requests etc</li><li>Working experience of D365 reports, integrations &amp; APIs</li><li>Working experience of D365 user accesses and license requirements</li><li>Excellent analytical and troubleshooting skills to diagnose application issues</li><li>Working experience with Microsoft GP (Great Plains) will be an advantage</li><li>Awareness and capability of appropriate communications with multiple teams. Will utilize effective communications with patience and customer service skills in situations with impatient users'</li></ul><p></p></section>

<p><h4>Job description</h4> <p>We are seeking an experienced Business Analyst to bridge the gap between business stakeholders and technical teams in the implementation of a telecom data lakehouse/data warehouse. The Business Analyst will gather business requirements, analyze telecom processes and data, define business rules, and translate business needs into detailed functional specifications, ensuring successful delivery of data products, reports, and analytics solutions.</p> <h4>Key responsibilities</h4> <ul> <li>Gather and analyze business requirements from stakeholders across telecom domains such as customer, billing, CRM, network, revenue assurance, finance, sales, marketing, and digital channels.</li> <li>Conduct workshops and interviews with business users to understand reporting, analytical, and operational requirements.</li> <li>Document business processes, functional requirements, and business rules.</li> <li>Capture business requirements into functional specifications for data engineers, data modelers, ETL developers, and BI developers.</li> <li>Define source-to-target mapping requirements and validate data transformations.</li> <li>Collaborate with solution architects and data modelers to ensure business requirements are accurately reflected in the data lakehouse/data warehouse design.</li> <li>Identify data sources, business definitions, KPIs, dimensions, and measures required for reporting and analytics.</li> <li>Support the definition of data quality rules, validation criteria, and reconciliation requirements.</li> <li>Review ETL mapping documents and ensure business logic is correctly implemented.</li> <li>Work closely with data engineers during development to clarify business rules and resolve functional issues.</li> <li>Participate in user acceptance testing (UAT) by preparing test scenarios, validating results, and obtaining business sign-off.</li> <li>Maintain business glossaries, metadata, and documentation.</li> <li>Facilitate communication between business stakeholders and technical teams throughout the project lifecycle.</li> <li>Support Agile ceremonies including backlog refinement, sprint planning, and requirement prioritization.</li> </ul> <h4>Requirements</h4> <ul> <li>Strong business analysis and requirement elicitation skills.</li> <li>Excellent stakeholder management and communication skills.</li> <li>Experience documenting business requirements and functional specifications.</li> <li>Strong analytical and problem-solving skills.</li> <li>Understanding of relational databases and SQL.</li> <li>Basic knowledge of data warehousing concepts such as:</li> <ul> <li>Facts and dimensions</li> <li>Star schema</li> <li>Snowflake schema</li> <li>Slowly changing dimensions (SCD)</li> <li>Data lineage</li> <li>Metadata management</li> <li>Data quality</li> </ul> <li>Experience working in Agile/Scrum environments.</li> </ul> <h4>Preferred technical knowledge</h4> <ul> <li>SQL</li> <li>Data warehouse / data lakehouse architecture</li> <li>ETL concepts and data integration</li> <li>Data mapping documentation</li> <li>Data quality frameworks</li> <li>BI and reporting platforms</li> <li>Knowledge of Hadoop ecosystem, Hive, Impala, Spark, or cloud data platforms is an advantage.</li> </ul> <h4>Deliverables</h4> <ul> <li>Business requirement documents (BRD)</li> <li>Functional requirement specifications (FRS)</li> <li>KPI definitions</li> <li>Data dictionary</li> <li>Business glossary</li> <li>Data validation and UAT test cases</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in information technology, computer science, business information systems, engineering, or a related field.</li> <li>2–4 years of experience as a Business Analyst in data warehouse, data lakehouse, or business intelligence projects.</li> <li>Experience in the telecommunications industry is highly preferred.</li> </ul></p><p></p>

<p><h4>Role overview</h4> <p>We’re looking for a senior product manager to lead a significant product area, drive the roadmap and deliver high-impact features. This person will partner closely with engineering, design, data, and operations teams to define strategy, prioritize initiatives, execute with an agile mindset and measure success with data. The ideal candidate thrives in a fast-moving environment and has the ability to balance immediate outcomes with long-term vision.</p> <h4>Key responsibilities</h4> <ul> <li>Define product vision, strategy and roadmap for a key domain, aligned with business goals and customer needs.</li> <li>Drive end-to-end delivery of product initiatives: ideation, prioritization, user stories, agile sprint execution, launch and iteration.</li> <li>Use data and analytics tools to measure product performance, run experiments (A/B testing), and iterate based on results.</li> <li>Collaborate cross-functionally (engineering, design, data science/analytics, operations, marketing) to deliver value.</li> <li>Influence stakeholders, present product strategy and roadmap to leadership, align teams, manage trade-offs.</li> <li>Mentor and support junior product colleagues; contribute to product culture, agile practices and continuous improvement.</li> </ul> <h4>Requirements</h4> <p><strong>What we’re looking for</strong></p> <ul> <li>5+ years of product management experience, preferably in B2C, marketplace, e-commerce or food-delivery context (or similarly scaled environment).</li> <li>Proven track record of delivering consumer-facing products end to end.</li> <li>Strong analytical skills: comfortable using SQL, data visualization, analytics tools (e.g., Mixpanel, Amplitude, Looker) to drive decisions.</li> <li>Deep understanding of agile methodologies, sprint planning, backlog management, user stories and product delivery frameworks.</li> <li>Excellent communication and stakeholder management skills; ability to distill complex ideas into clear requirements and strategic story.</li> <li>Passion for user experience, experimentation mindset and ability to thrive in fast-paced, dynamic environments.</li> </ul> <p><strong>Nice to have</strong></p> <ul> <li>Experience with marketplaces, logistics/last-mile delivery, or food-tech platforms.</li> <li>Familiarity with OKRs, squad/tribe structures or product frameworks used at high-growth tech companies.</li> <li>Previous exposure to experimentation frameworks (A/B testing, multivariate testing) and scalable analytics.</li> <li>Experience working across different geographies or culturally distributed teams.</li> </ul></p><p></p>

<p><h4>Role overview</h4> <p>We’re looking for a senior product manager to lead a significant product area, drive the roadmap and deliver high-impact features. This person will partner closely with engineering, design, data, and operations teams to define strategy, prioritize initiatives, execute with an agile mindset and measure success with data. The ideal candidate thrives in a fast-moving environment and has the ability to balance immediate outcomes with long-term vision.</p> <h4>Key responsibilities</h4> <ul> <li>Define product vision, strategy and roadmap for a key domain, aligned with business goals and customer needs.</li> <li>Drive end-to-end delivery of product initiatives: ideation, prioritization, user stories, agile sprint execution, launch and iteration.</li> <li>Use data and analytics tools to measure product performance, run experiments (A/B testing), and iterate based on results.</li> <li>Collaborate cross-functionally (engineering, design, data science/analytics, operations, marketing) to deliver value.</li> <li>Influence stakeholders, present product strategy and roadmap to leadership, align teams, manage trade-offs.</li> <li>Mentor and support junior product colleagues; contribute to product culture, agile practices and continuous improvement.</li> </ul> <h4>Requirements</h4> <p><strong>What we’re looking for</strong></p> <ul> <li>5+ years of product management experience, preferably in B2C, marketplace, e-commerce or food-delivery context (or similarly scaled environment).</li> <li>Proven track record of delivering consumer-facing products end to end.</li> <li>Strong analytical skills: comfortable using SQL, data visualization, analytics tools (e.g., Mixpanel, Amplitude, Looker) to drive decisions.</li> <li>Deep understanding of agile methodologies, sprint planning, backlog management, user stories and product delivery frameworks.</li> <li>Excellent communication and stakeholder management skills; ability to distill complex ideas into clear requirements and strategic story.</li> <li>Passion for user experience, experimentation mindset and ability to thrive in fast-paced, dynamic environments.</li> </ul> <p><strong>Nice to have</strong></p> <ul> <li>Experience with marketplaces, logistics/last-mile delivery, or food-tech platforms.</li> <li>Familiarity with OKRs, squad/tribe structures or product frameworks used at high-growth tech companies.</li> <li>Previous exposure to experimentation frameworks (A/B testing, multivariate testing) and scalable analytics.</li> <li>Experience working across different geographies or culturally distributed teams.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Mindrift is looking for skilled frontend developers (HTML/CSS/JavaScript, React/Next.js) to join the Tendem project and build high-quality landing pages and multi-page websites within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide frontend craftsmanship, design sensibility, and quality control to ensure pixel-perfect, conversion-ready websites that match real client briefs. This part-time remote opportunity is ideal for professionals with hands-on experience in landing page production, multi-page website development, and modern frontend frameworks.</p> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <h4>About the role</h4> <p>This is a freelance role for a Tendem project. As a frontend developer, you'll design, build, and refine landing pages, waitlist pages, promo pages, and small multi-page sites (portfolios, restaurant sites, small business sites, simple online stores), turning client briefs into responsive, performant, polished web experiences.</p> <h4>Key responsibilities</h4> <ul> <li>Build landing pages, waitlist pages, and promo pages with clear hero sections, CTAs, and conversion-focused layouts.</li> <li>Build small multi-page websites (Home, About, Services, Contact, etc.) that follow client requirements and basic information architecture.</li> <li>Implement responsive, mobile-first layouts that work cleanly across devices and browsers.</li> <li>Integrate forms, email capture, basic analytics, and simple CMS or headless content sources.</li> <li>Apply on-page SEO basics (semantic HTML, meta tags, performance, accessibility) so pages are ready to rank and run ads against.</li> <li>Evaluate AI-generated frontend output and refine markup, styling, structure, and copy placement to production quality.</li> <li>Troubleshoot layout, performance, and cross-browser issues independently.</li> </ul> <h4>Requirements and benefits</h4> <ul> <li>At least 3 years of relevant experience in frontend development, landing page production, or website development (required).</li> <li>Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, Design, or related fields is a plus.</li> <li>Candidates should have a strong foundation in modern frontend development, responsive web design, and building high-quality landing pages and small websites. We are looking for specialists who can create polished, conversion-focused user experiences, work confidently with modern frontend frameworks, and refine AI-assisted output into production-ready interfaces. A strong visual eye, attention to detail, and the ability to work independently are essential.</li> <li>Strong command of HTML, CSS, and JavaScript, including responsive design, Flexbox, and Grid.</li> <li>Hands-on experience with at least one modern frontend framework (React, Next.js, Vue, Astro, or similar).</li> <li>Experience with utility-first CSS (Tailwind) or modern component libraries.</li> <li>Ability to translate Figma designs or written briefs into clean, maintainable code.</li> <li>Familiarity with form handling, email capture services, and basic analytics setup (GA4, Plausible, or similar).</li> <li>Working knowledge of on-page SEO, accessibility (WCAG basics), and Core Web Vitals.</li> <li>Comfortable working with simple CMSs or headless content (Webflow, Framer, Sanity, Contentful, or similar) is a plus.</li> <li>Strong attention to detail and visual taste — pages should look intentional, not generic.</li> <li>Self-directed work ethic with the ability to deliver complete pages with minimal supervision.</li> <li>Portfolio of shipped landing pages and/or small websites (required).</li> <li>English proficiency: Upper-intermediate (B2) or above (required).</li> </ul> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p> <h4>Why this freelance opportunity might be a great fit for you?</h4> <ul> <li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li> <li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li> <li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Mindrift is looking for skilled frontend developers (HTML/CSS/JavaScript, React/Next.js) to join the Tendem project and build high-quality landing pages and multi-page websites within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide frontend craftsmanship, design sensibility, and quality control to ensure pixel-perfect, conversion-ready websites that match real client briefs. This part-time remote opportunity is ideal for professionals with hands-on experience in landing page production, multi-page website development, and modern frontend frameworks.</p> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <h4>About the role</h4> <p>This is a freelance role for a Tendem project. As a frontend developer, you'll design, build, and refine landing pages, waitlist pages, promo pages, and small multi-page sites (portfolios, restaurant sites, small business sites, simple online stores), turning client briefs into responsive, performant, polished web experiences.</p> <h4>Key responsibilities</h4> <ul> <li>Build landing pages, waitlist pages, and promo pages with clear hero sections, CTAs, and conversion-focused layouts.</li> <li>Build small multi-page websites (Home, About, Services, Contact, etc.) that follow client requirements and basic information architecture.</li> <li>Implement responsive, mobile-first layouts that work cleanly across devices and browsers.</li> <li>Integrate forms, email capture, basic analytics, and simple CMS or headless content sources.</li> <li>Apply on-page SEO basics (semantic HTML, meta tags, performance, accessibility) so pages are ready to rank and run ads against.</li> <li>Evaluate AI-generated frontend output and refine markup, styling, structure, and copy placement to production quality.</li> <li>Troubleshoot layout, performance, and cross-browser issues independently.</li> </ul> <h4>Requirements and benefits</h4> <ul> <li>At least 3 years of relevant experience in frontend development, landing page production, or website development (required).</li> <li>Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, Design, or related fields is a plus.</li> <li>Candidates should have a strong foundation in modern frontend development, responsive web design, and building high-quality landing pages and small websites. We are looking for specialists who can create polished, conversion-focused user experiences, work confidently with modern frontend frameworks, and refine AI-assisted output into production-ready interfaces. A strong visual eye, attention to detail, and the ability to work independently are essential.</li> <li>Strong command of HTML, CSS, and JavaScript, including responsive design, Flexbox, and Grid.</li> <li>Hands-on experience with at least one modern frontend framework (React, Next.js, Vue, Astro, or similar).</li> <li>Experience with utility-first CSS (Tailwind) or modern component libraries.</li> <li>Ability to translate Figma designs or written briefs into clean, maintainable code.</li> <li>Familiarity with form handling, email capture services, and basic analytics setup (GA4, Plausible, or similar).</li> <li>Working knowledge of on-page SEO, accessibility (WCAG basics), and Core Web Vitals.</li> <li>Comfortable working with simple CMSs or headless content (Webflow, Framer, Sanity, Contentful, or similar) is a plus.</li> <li>Strong attention to detail and visual taste — pages should look intentional, not generic.</li> <li>Self-directed work ethic with the ability to deliver complete pages with minimal supervision.</li> <li>Portfolio of shipped landing pages and/or small websites (required).</li> <li>English proficiency: Upper-intermediate (B2) or above (required).</li> </ul> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p> <h4>Why this freelance opportunity might be a great fit for you?</h4> <ul> <li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li> <li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li> <li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b><br></b></p><p><b>Job Description Responsibilities</b>: The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p><ul><li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li><li>Maintains the highest standard of professionalism, ethics and attitude towards guests and colleagues.</li><li>Assist guests with check-in, check-out, and general hotel inquiries.</li><li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li><li>Coordinate with other hotel departments to ensure seamless guest experiences.</li><li>Conduct daily guest engagement activities and follow up on guest feedback.</li><li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li><li>Maintain accurate guest profiles and update relevant information in the hotel system.</li><li>Promote hotel facilities, services, and special offers to guests.</li><li>Monitor guest satisfaction levels and contribute to improving service quality.</li><li>Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling).</li><li>Support the Front Office team during peak operational periods when required.</li><li>Ensure compliance with hotel policies, procedures, and brand standards.</li><li>Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports.</li><li>Meet the required daily quota for Guest courtesy calls as established by management.</li><li>Conducts show around of the hotel when requested.</li><li>Maintain a complete knowledge of: Hotels features/services, hours of operation. Hotels restaurant and menu price range. Hotels room types, numbers, names, amenities and location. All the Repeat Guest/ Special Guest programs and packages. All room rates, special packages and promotions.</li><li>Co-ordinates and assists with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests.</li><li>Follows Hotel s telephone etiquette standards.</li><li>Enrollment of new loyalty members and updates certificate maintenance when applicable.</li><li>Drives Rate and RevPAR through up-selling room brand.</li><li>Follow departmental policies and procedures.</li><li>Follow all safety and sanitation policies.</li><li>Other duties as assigned.</li></ul><p><b>Qualifications </b>Qualifications: Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field. Previous experience in Front Office, Guest Relations or Hospitality Operations preferred. Excellent communication and interpersonal skills. Strong guests service and problem-solving abilities. Professional appearance and positive attitude. Ability to work under pressure and handle multiple tasks effectively. Strong organizational and time management skills. Proficient in the English language (verbal &amp; written). Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective. Knowledge of computerized Front Office systems required. Must have the ability to handle cash effectively and accurately.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field. Previous experience in Front Office, Guest Relations or Hospitality Operations preferred. Excellent communication and interpersonal skills. Strong guests service and problem-solving abilities. Professional appearance and positive attitude. Ability to work under pressure and handle multiple tasks effectively. Strong organizational and time management skills. Proficient in the English language (verbal &amp; written). Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective. Knowledge of computerized Front Office systems required. Must have the ability to handle cash effectively and accurately.</p><p>Physical Requirements: Ability to stand and walk for extended periods. Flexible to work shifts, weekends, and public holidays as required by hotel operations.</p><p></p></section>

<p>We are seeking an experienced ABAP Developer to contribute to SAP-related technical initiatives during a 3-month engagement. The role will focus on developing, enhancing, and maintaining ABAP solutions while supporting business and technical requirements across SAP environments. Key Requirements 4 5 years of experience in SAP ABAP development. Strong proficiency in ABAP programming , including both classical and modern ABAP syntax. Hands-on experience with SAP Data Dictionary (DDIC) objects, including tables, structures, domains, and data elements. Experience developing and supporting: ABAP reports Function modules Classes and methods DDIC objects Strong knowledge of Object-Oriented ABAP , including classes, methods, inheritance, and polymorphism. Proficiency with key SAP transactions such as SE11, SE16, SE38, SE37, SE24, SE93, SE09, and SM37 . Experience with Open SQL development. Understanding of SAP Transport Management and related transaction codes (SE09, SE10, SE01). Experience with ABAP on HANA , including CDS Views, AMDP, and Table Functions. Exposure to HANA Native SQL . Experience developing and consuming OData Services . Key Responsibilities Design, develop, test, and maintain ABAP programs and custom SAP developments. Develop and enhance reports, interfaces, forms, function modules, and classes. Create and maintain Data Dictionary objects including tables, structures, and data elements. Develop Object-Oriented ABAP solutions following SAP development standards. Build and optimize database queries using Open SQL and HANA technologies. Develop and support CDS Views, AMDP procedures, and OData services where required. Manage transport requests and support deployment activities across SAP environments. Troubleshoot and resolve technical issues related to custom SAP developments. Collaborate with functional consultants and business users to gather and implement requirements. Prepare technical documentation and support knowledge transfer activities. If you would like to know more about the Global Consulting Bootcamp Visit: https://caseinpointco.com/global-consultant-bootcamp/ If you would like to know more about the MC Club Visit: https://menaconsultant.com/mc-club/</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field. Strong analytical and troubleshooting skills. Ability to work effectively within technical and functional teams. Ability to manage multiple development tasks within project timelines.</p>

<p><h4>About us:</h4> <p>MBC Group is the largest satellite TV and radio network based in Saudi Arabia. It broadcasts a portfolio of Arabic and Western entertainment channels as well as managing the Al Arabiya news channel. Shahid is the world’s leading Arabic VOD and SVOD streaming platform by MBC Group, offering premium content to Arab families, including binge-worthy exclusive Shahid Original Series; Shahid Premieres; Arabic movies fresh off the box office; live TV channels in true HD quality.</p> <p>MBC Shahid is the world’s leading Arabic VOD and SVOD streaming platform by MBC Group, offering premium content to Arab families, including binge-worthy exclusive Shahid Original Series; Shahid Premieres; Arabic movies fresh off the box office.</p> <h4>Responsibilities:</h4> <ul> <li>Support the development and optimization of discovery and personalization experiences across Shahid platforms</li> <li>Contribute to initiatives across Search, Recommendations, Navigation, and content discovery surfaces</li> <li>Work closely with Engineering, Data, UX, and stakeholders to define and execute product initiatives</li> <li>Analyze user behavior, engagement funnels, and platform metrics to identify opportunities for improvement</li> <li>Assist in defining product requirements, experimentation plans, and success metrics</li> <li>Contribute to A/B testing and experimentation initiatives</li> <li>Help improve content discoverability, relevance, personalization, and user engagement</li> <li>Monitor industry trends and emerging experiences across streaming, AI, personalization, and discovery</li> </ul> <h4>Requirements:</h4> <ul> <li>4-6 years of experience in Product Management or Product Owner roles</li> <li>Strong analytical and problem-solving skills</li> <li>Experience working with cross-functional Agile teams</li> <li>Ability to translate user and business problems into clear product requirements</li> <li>Comfortable working with data, KPIs, and experimentation</li> <li>Strong communication and stakeholder management skills</li> <li>Passion for consumer-facing digital products and user experiences</li> </ul> <h4>Nice to have:</h4> <ul> <li>Experience in Search, Recommendations, Personalization, Discovery, AI, or data-driven products</li> <li>Experience with experimentation or A/B testing</li> <li>Familiarity with ranking, relevance, recommendation, or discovery concepts</li> <li>Experience in streaming, media, gaming, e-commerce, or marketplace products</li> </ul></p><p></p>

<p><h4>About us:</h4> <p>MBC Group is the largest satellite TV and radio network based in Saudi Arabia. It broadcasts a portfolio of Arabic and Western entertainment channels as well as managing the Al Arabiya news channel. Shahid is the world’s leading Arabic VOD and SVOD streaming platform by MBC Group, offering premium content to Arab families, including binge-worthy exclusive Shahid Original Series; Shahid Premieres; Arabic movies fresh off the box office; live TV channels in true HD quality.</p> <p>MBC Shahid is the world’s leading Arabic VOD and SVOD streaming platform by MBC Group, offering premium content to Arab families, including binge-worthy exclusive Shahid Original Series; Shahid Premieres; Arabic movies fresh off the box office.</p> <h4>Responsibilities:</h4> <ul> <li>Support the development and optimization of discovery and personalization experiences across Shahid platforms</li> <li>Contribute to initiatives across Search, Recommendations, Navigation, and content discovery surfaces</li> <li>Work closely with Engineering, Data, UX, and stakeholders to define and execute product initiatives</li> <li>Analyze user behavior, engagement funnels, and platform metrics to identify opportunities for improvement</li> <li>Assist in defining product requirements, experimentation plans, and success metrics</li> <li>Contribute to A/B testing and experimentation initiatives</li> <li>Help improve content discoverability, relevance, personalization, and user engagement</li> <li>Monitor industry trends and emerging experiences across streaming, AI, personalization, and discovery</li> </ul> <h4>Requirements:</h4> <ul> <li>4-6 years of experience in Product Management or Product Owner roles</li> <li>Strong analytical and problem-solving skills</li> <li>Experience working with cross-functional Agile teams</li> <li>Ability to translate user and business problems into clear product requirements</li> <li>Comfortable working with data, KPIs, and experimentation</li> <li>Strong communication and stakeholder management skills</li> <li>Passion for consumer-facing digital products and user experiences</li> </ul> <h4>Nice to have:</h4> <ul> <li>Experience in Search, Recommendations, Personalization, Discovery, AI, or data-driven products</li> <li>Experience with experimentation or A/B testing</li> <li>Familiarity with ranking, relevance, recommendation, or discovery concepts</li> <li>Experience in streaming, media, gaming, e-commerce, or marketplace products</li> </ul></p><p></p>

<p><h4>About the opportunity</h4> <p>We are hiring on behalf of a major government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious applied AI programs.</p> <p>This organisation is creating AI-powered products and platforms that will transform public services across the Emirate. The work spans retrieval systems, agent-based workflows, sovereign AI infrastructure, and production-grade applications that must operate securely, reliably, and at scale.</p> <p>This is an opportunity to build highly impactful AI products used in real-world government environments where quality, trust, and operational excellence are essential.</p> <h4>Role overview</h4> <p>We are looking for a senior AI product engineer to own the end-to-end delivery of AI-powered products.</p> <p>You will design and build the retrieval pipelines and agent workflows that power intelligent applications, the backend services that support them, and the user interfaces that deliver value to end users. This role combines applied AI engineering with strong product judgment.</p> <p>You should be comfortable working across the full stack—from Python-based AI systems and APIs to React frontends—and accountable for how your products perform in production.</p> <p>At the senior level, you will:</p> <ul> <li>Own AI product features from concept through production</li> <li>Build and optimize RAG pipelines and agent-based systems</li> <li>Develop backend services and modern user interfaces</li> <li>Make sound technical and product decisions</li> <li>Use AI coding tools such as Codex, Claude Code, or similar as part of your daily workflow</li> </ul> <h4>Key responsibilities</h4> <p><strong>End-to-end AI product development</strong></p> <ul> <li>Design and build AI-powered assistants, copilots, and automation tools</li> <li>Architect retrieval-augmented generation (RAG) pipelines, including ingestion, embeddings, vector search, and reranking</li> <li>Develop agent-based workflows with tool use, planning, and multi-step reasoning</li> <li>Build reusable AI components and integration libraries for multiple products</li> </ul> <p><strong>Full-stack engineering</strong></p> <ul> <li>Build React and Next.js interfaces with streaming responses and conversational experiences</li> <li>Develop backend APIs and services in Python, Java/Kotlin, or Node.js</li> <li>Work with PostgreSQL, Redis, DocumentDB, Azure Blob Storage, and vector databases such as pgvector or Qdrant</li> <li>Instrument AI systems using Langfuse and Grafana for tracing and observability</li> </ul> <p><strong>Product ownership & engineering excellence</strong></p> <ul> <li>Evaluate product requirements and ensure solutions solve the right problems</li> <li>Optimize systems for reliability, latency, and user trust</li> <li>Document technical decisions and architecture clearly</li> <li>Mentor engineers and contribute to engineering best practices</li> </ul> <h4>Basic qualifications</h4> <ul> <li>7+ years of software engineering experience</li> <li>Proven experience shipping end-to-end product features across AI, backend, and frontend layers</li> <li>Strong proficiency in Python and experience building LLM-powered systems</li> <li>Solid React fundamentals, including state management, accessibility, and performance</li> <li>Experience building production APIs in Python, Java/Kotlin, or Node.js</li> <li>Working knowledge of PostgreSQL and relational schema design</li> <li>Understanding of common LLM production challenges such as hallucination, latency, and context degradation</li> <li>Practical use of AI coding assistants such as Codex or Claude Code</li> <li>Strong system design, testing, debugging, and performance optimization skills</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Experience with LangGraph, LangChain, Semantic Kernel, AutoGen, or CrewAI</li> <li>Experience designing streaming APIs with SSE or WebSockets</li> <li>Strong familiarity with Next.js, Tailwind CSS, TanStack Query, and Zustand</li> <li>Experience deploying AI applications on Azure using Docker and CI/CD pipelines</li> <li>Familiarity with vector databases such as Qdrant or pgvector</li> <li>Experience working in government, public sector, financial services, or other regulated environments</li> </ul> <h4>Technology stack</h4> <ul> <li>Frontend: React, Next.js, Tailwind CSS</li> <li>Backend: Python, Java, Kotlin, Node.js</li> <li>AI & LLM: LangChain, LangGraph, Microsoft Agent Framework, vector databases, OCR, ASR, TTS</li> <li>Data: PostgreSQL, Redis, DocumentDB, Azure Blob Storage</li> <li>Observability: Langfuse, Grafana</li> <li>Infrastructure: Docker, Azure, CI/CD pipelines</li> <li>AI development: Codex, Claude Code, OpenCode</li> </ul> <h4>What we’re looking for</h4> <p>You are an engineer who:</p> <ul> <li>Takes ownership across the full product lifecycle</li> <li>Balances technical depth with strong product judgment</li> <li>Builds AI products that users trust in production</li> <li>Makes evidence-based decisions</li> <li>Communicates clearly and proactively</li> <li>Embraces AI-native development practices</li> </ul> <h4>Why apply?</h4> <p>This is an opportunity to help shape the future of AI-powered public services in Abu Dhabi.</p> <p>You’ll work on meaningful products with real-world impact, solving complex challenges in applied AI, product engineering, and large-scale deployment.</p></p><p></p>

<p><h4>About the opportunity</h4> <p>We are hiring on behalf of a major government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious applied AI programs.</p> <p>This organisation is creating AI-powered products and platforms that will transform public services across the Emirate. The work spans retrieval systems, agent-based workflows, sovereign AI infrastructure, and production-grade applications that must operate securely, reliably, and at scale.</p> <p>This is an opportunity to build highly impactful AI products used in real-world government environments where quality, trust, and operational excellence are essential.</p> <h4>Role overview</h4> <p>We are looking for a senior AI product engineer to own the end-to-end delivery of AI-powered products.</p> <p>You will design and build the retrieval pipelines and agent workflows that power intelligent applications, the backend services that support them, and the user interfaces that deliver value to end users. This role combines applied AI engineering with strong product judgment.</p> <p>You should be comfortable working across the full stack—from Python-based AI systems and APIs to React frontends—and accountable for how your products perform in production.</p> <p>At the senior level, you will:</p> <ul> <li>Own AI product features from concept through production</li> <li>Build and optimize RAG pipelines and agent-based systems</li> <li>Develop backend services and modern user interfaces</li> <li>Make sound technical and product decisions</li> <li>Use AI coding tools such as Codex, Claude Code, or similar as part of your daily workflow</li> </ul> <h4>Key responsibilities</h4> <p><strong>End-to-end AI product development</strong></p> <ul> <li>Design and build AI-powered assistants, copilots, and automation tools</li> <li>Architect retrieval-augmented generation (RAG) pipelines, including ingestion, embeddings, vector search, and reranking</li> <li>Develop agent-based workflows with tool use, planning, and multi-step reasoning</li> <li>Build reusable AI components and integration libraries for multiple products</li> </ul> <p><strong>Full-stack engineering</strong></p> <ul> <li>Build React and Next.js interfaces with streaming responses and conversational experiences</li> <li>Develop backend APIs and services in Python, Java/Kotlin, or Node.js</li> <li>Work with PostgreSQL, Redis, DocumentDB, Azure Blob Storage, and vector databases such as pgvector or Qdrant</li> <li>Instrument AI systems using Langfuse and Grafana for tracing and observability</li> </ul> <p><strong>Product ownership & engineering excellence</strong></p> <ul> <li>Evaluate product requirements and ensure solutions solve the right problems</li> <li>Optimize systems for reliability, latency, and user trust</li> <li>Document technical decisions and architecture clearly</li> <li>Mentor engineers and contribute to engineering best practices</li> </ul> <h4>Basic qualifications</h4> <ul> <li>7+ years of software engineering experience</li> <li>Proven experience shipping end-to-end product features across AI, backend, and frontend layers</li> <li>Strong proficiency in Python and experience building LLM-powered systems</li> <li>Solid React fundamentals, including state management, accessibility, and performance</li> <li>Experience building production APIs in Python, Java/Kotlin, or Node.js</li> <li>Working knowledge of PostgreSQL and relational schema design</li> <li>Understanding of common LLM production challenges such as hallucination, latency, and context degradation</li> <li>Practical use of AI coding assistants such as Codex or Claude Code</li> <li>Strong system design, testing, debugging, and performance optimization skills</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Experience with LangGraph, LangChain, Semantic Kernel, AutoGen, or CrewAI</li> <li>Experience designing streaming APIs with SSE or WebSockets</li> <li>Strong familiarity with Next.js, Tailwind CSS, TanStack Query, and Zustand</li> <li>Experience deploying AI applications on Azure using Docker and CI/CD pipelines</li> <li>Familiarity with vector databases such as Qdrant or pgvector</li> <li>Experience working in government, public sector, financial services, or other regulated environments</li> </ul> <h4>Technology stack</h4> <ul> <li>Frontend: React, Next.js, Tailwind CSS</li> <li>Backend: Python, Java, Kotlin, Node.js</li> <li>AI & LLM: LangChain, LangGraph, Microsoft Agent Framework, vector databases, OCR, ASR, TTS</li> <li>Data: PostgreSQL, Redis, DocumentDB, Azure Blob Storage</li> <li>Observability: Langfuse, Grafana</li> <li>Infrastructure: Docker, Azure, CI/CD pipelines</li> <li>AI development: Codex, Claude Code, OpenCode</li> </ul> <h4>What we’re looking for</h4> <p>You are an engineer who:</p> <ul> <li>Takes ownership across the full product lifecycle</li> <li>Balances technical depth with strong product judgment</li> <li>Builds AI products that users trust in production</li> <li>Makes evidence-based decisions</li> <li>Communicates clearly and proactively</li> <li>Embraces AI-native development practices</li> </ul> <h4>Why apply?</h4> <p>This is an opportunity to help shape the future of AI-powered public services in Abu Dhabi.</p> <p>You’ll work on meaningful products with real-world impact, solving complex challenges in applied AI, product engineering, and large-scale deployment.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <b>Job Description:</b> </p> <p> </p> <p>We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what s next to power infinite possibilities for our customers, colleagues and society at large.</p> <p> </p> <p> <b>About the Role:</b> </p> <p> </p> <div> <p>We are looking for a talented, self-driven Principal Software Engineer with a strong Java background to join and expand our Amman engineering team. This role focuses on backend development within our Content Management System (CMS), supporting how authors worldwide submit and manage research that drives scientific discovery.</p> <p>As a principal-level engineer, you will lead technical direction while remaining hands-on, contributing to the design and delivery of scalable, high-impact solutions. We value strong technical leadership, ownership, and mindset as much as years of experience.<br> </p> <b>How You Will Make an Impact</b> <ul> <li>Lead the architecture, design, development, and maintenance of core backend systems and features</li> <li>Drive technical direction and engineering best practices across the team</li> <li>Act as a hands-on technical leader, delivering complex initiatives and high-impact solutions</li> <li>Mentor engineers through technical guidance, code reviews, and knowledge sharing</li> <li>Collaborate with QA and cross-functional teams to deliver high-quality releases on time</li> <li>Troubleshoot complex issues across development and production environments</li> <li>Ensure systems are scalable, maintainable, and reliable through strong design and code reviews</li> <li>Contribute to continuous improvement initiatives, including refactoring and technical debt management</li> <li>Partner with global stakeholders and teams to align technical solutions with business goals</li> <li>Foster collaboration across regions, adapting to different time zones and working styles.<br> </li> </ul> <b>What We Look For</b> <ul> <li>Bachelor s degree in Computer Science or a related field</li> <li>Strong communication skills in English (written and verbal)</li> <li>Proven experience in Java development (typically 5+ years), with strong knowledge of object-oriented design and software architecture</li> <li>Solid professional experience in software development (typically 8+ years)</li> <li>Hands-on experience with Spring Framework and Hibernate</li> <li>Experience building RESTful APIs and web services</li> <li>Experience working with messaging systems such as JMS</li> <li>Strong understanding of relational databases</li> <li>Experience with version control systems such as Git</li> <li>Familiarity with unit testing frameworks (e.g., JUnit, Mockito)</li> <li>Strong problem-solving, analytical, and debugging skills</li> <li>Ability to lead technical discussions and influence architectural decisions</li> <li>Demonstrated ability to prioritize work and deliver in a dynamic environment.<br> </li> </ul> <b>Preferred Qualifications (Nice to Have)</b> <ul> <li>Experience with SQL Server or similar RDBMS</li> <li>Familiarity with CI/CD tools (e.g., Jenkins, GitHub Actions) or cloud platforms (e.g., GCP)</li> <li>Experience working in Linux environments</li> <li>Familiarity with Agile Scrum methodologies and ceremonies</li> <li>Experience troubleshooting production incidents and performing root cause analysis</li> <li>Experience improving system performance and addressing bottlenecks</li> <li>Experience leading large-scale technical initiatives or modernization efforts</li> <li>Familiarity with front-end styling tools such as Sass</li> <li>Knowledge of XML technologies (XQuery, XSLT) and semantic web technologies (RDF, SPARQL)</li> </ul> </div> <p> </p> <p> </p> <p><br></p></div></section>

<p><h4>Description</h4> <p>Syarah is a leading e-commerce platform in the automotive sector, transforming the car buying experience by offering a seamless, transparent, and fully digital journey. The company is committed to innovation, operational excellence, and delivering exceptional customer service across its markets.</p> <p>We are looking for a data-driven product manager to lead product initiatives across our platform. This role requires strong ownership, analytical thinking, and the ability to deliver measurable impact in a fast-paced environment.</p> <h4>Key responsibilities</h4> <li>Own and drive end-to-end product lifecycle from discovery to delivery</li> <li>Define product requirements, write clear user stories, and manage backlog (Jira)</li> <li>Work closely with cross-functional teams (Engineering, Design, Operations, Finance, CX, Marketing)</li> <li>Analyze data and user behavior to inform decisions and prioritize initiatives</li> <li>Design, optimize, and iterate on product workflows and user journeys</li> <li>Run experiments (A/B testing) to validate hypotheses and improve performance</li> <li>Define, track, and report on KPIs and product impact</li> <li>Identify operational and product gaps and propose scalable solutions</li> <li>Manage stakeholder expectations and ensure alignment across teams</li> <h4>Requirements</h4> <li>2–4 years of experience in product management</li> <li>Strong data-driven mindset and analytical skills</li> <li>Hands-on experience with Agile/Scrum methodologies</li> <li>Ability to write clear tickets, user stories, and manage backlog effectively</li> <li>Experience in A/B testing and experimentation</li> <li>Strong understanding of KPIs, funnels, and product impact measurement</li> <li>Experience in workflow design and process optimization</li> <li>Strong stakeholder management and communication skills</li> <li>Familiarity with tools like Jira, Confluence, Miro (or similar)</li> <h4>Nice to have</h4> <li>Experience in e-commerce or marketplace products</li> <li>Familiarity with ERP systems or internal tools</li> <li>Experience working in cross-functional, operations-heavy environments</li></p><p></p>

<p><h4>Description</h4> <p>Syarah is a leading e-commerce platform in the automotive sector, transforming the car buying experience by offering a seamless, transparent, and fully digital journey. The company is committed to innovation, operational excellence, and delivering exceptional customer service across its markets.</p> <p>We are looking for a data-driven product manager to lead product initiatives across our platform. This role requires strong ownership, analytical thinking, and the ability to deliver measurable impact in a fast-paced environment.</p> <h4>Key responsibilities</h4> <li>Own and drive end-to-end product lifecycle from discovery to delivery</li> <li>Define product requirements, write clear user stories, and manage backlog (Jira)</li> <li>Work closely with cross-functional teams (Engineering, Design, Operations, Finance, CX, Marketing)</li> <li>Analyze data and user behavior to inform decisions and prioritize initiatives</li> <li>Design, optimize, and iterate on product workflows and user journeys</li> <li>Run experiments (A/B testing) to validate hypotheses and improve performance</li> <li>Define, track, and report on KPIs and product impact</li> <li>Identify operational and product gaps and propose scalable solutions</li> <li>Manage stakeholder expectations and ensure alignment across teams</li> <h4>Requirements</h4> <li>2–4 years of experience in product management</li> <li>Strong data-driven mindset and analytical skills</li> <li>Hands-on experience with Agile/Scrum methodologies</li> <li>Ability to write clear tickets, user stories, and manage backlog effectively</li> <li>Experience in A/B testing and experimentation</li> <li>Strong understanding of KPIs, funnels, and product impact measurement</li> <li>Experience in workflow design and process optimization</li> <li>Strong stakeholder management and communication skills</li> <li>Familiarity with tools like Jira, Confluence, Miro (or similar)</li> <h4>Nice to have</h4> <li>Experience in e-commerce or marketplace products</li> <li>Familiarity with ERP systems or internal tools</li> <li>Experience working in cross-functional, operations-heavy environments</li></p><p></p>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are looking for a detail-oriented CMS associate with 3–5 years of experience in web content management and digital publishing, with hands-on experience using Adobe Experience Manager (AEM) or similar enterprise CMS platforms. This role focuses on content authoring, page management, digital asset handling, and supporting content operations across enterprise websites and multilingual digital platforms.</p> <p>The ideal candidate will be responsible for creating and maintaining content in AEM, ensuring compliance with brand, accessibility, and SEO standards, and collaborating closely with content, design, development, QA, and marketing teams in a structured Agile environment.</p> <h4>Role responsibilities</h4> <p><strong>Page authoring & content management</strong><br> Create, edit, update, and publish web pages in AEM Sites using existing components, editable templates, content fragments, and experience fragments. Maintain accurate and consistent page layouts aligned with approved designs and content standards. Ensure all content is published correctly across desktop, tablet, and mobile devices.</p> <p><strong>Content uploads & formatting</strong><br> Upload and format text, images, videos, banners, and multimedia content following established editorial and brand guidelines. Ensure content formatting consistency, readability, and visual quality across pages and templates.</p> <p><strong>Digital asset management (DAM)</strong><br> Manage digital assets within AEM Assets (DAM). Upload assets, apply metadata and tags, organize folders, and maintain proper asset governance and structure. Ensure assets are optimized and appropriately referenced across pages and components.</p> <p><strong>Multi-site & multilingual support</strong><br> Support content rollouts across multiple sites, markets, and languages using AEM Multi Site Manager (MSM). Assist with:<br> <li>Live copies</li> <li>Language copies</li> <li>Content inheritance</li> <li>Localization workflows</li> Support right-to-left (RTL) content validation where applicable.</p> <p><strong>Brand, editorial & governance compliance</strong><br> Ensure all published content follows:<br> <li>Brand guidelines</li> <li>Editorial standards</li> <li>Tone of voice</li> <li>Terminology consistency</li> <li>Authoring governance processes</li> Follow defined authoring checklists and publishing procedures.</p> <p><strong>SEO & accessibility support</strong><br> Apply SEO best practices including:<br> <li>Metadata</li> <li>Alt text</li> <li>Page titles</li> <li>Structured URLs</li> <li>Internal linking</li> Ensure basic accessibility compliance using:<br> <li>Proper heading hierarchy</li> <li>Accessible link labeling</li> <li>Image accessibility practices</li> <li>WCAG guidelines</li></p> <p><strong>Pre-publish QA & validation</strong><br> Review pages before publishing to ensure:<br> <li>Correct formatting</li> <li>Functional links</li> <li>Responsive rendering</li> <li>Content accuracy</li> <li>Component consistency</li> Coordinate with QA teams when required for validation and approvals.</p> <p><strong>Issue tracking & resolution</strong><br> Identify and report authoring, publishing, component, or rendering issues. Log and track tickets using JIRA, ServiceNow, or similar workflow tools. Work closely with developers and senior CMS team members to resolve issues efficiently.</p> <p><strong>Content maintenance</strong><br> Maintain and update existing website content. Remove outdated content, implement scheduled updates, and ensure content freshness across digital properties.</p> <p><strong>Collaboration</strong><br> Work closely with CMS managers, content authors, designers, developers, QA teams, and marketing stakeholders. Support delivery timelines and contribute to smooth publishing operations across projects.</p> <p><strong>Continuous learning</strong><br> Expand knowledge of AEM features, workflows, and enterprise CMS best practices. Participate in training sessions and gradually take ownership of more advanced authoring and operational tasks.</p> <h4>Requirements</h4> <p>3–5 years of experience in web content authoring, CMS operations, or digital publishing. Hands-on experience with Adobe Experience Manager (AEM) or comparable enterprise CMS platforms such as:</p> <li>Sitecore</li> <li>Optimizely</li> <li>WordPress</li> <li>Contentful</li> <p>Experience working in Agile or workflow-driven environments with cross-functional teams. Comfortable working with structured processes, governance models, and publishing standards.</p> <h4>Core technical requirements</h4> <p><strong>AEM / CMS authoring</strong><br> Hands-on experience with:<br> <li>AEM Sites authoring</li> <li>Page creation</li> <li>Editable templates</li> <li>Content fragments</li> <li>Experience fragments</li> Experience using AEM Assets (DAM) for:<br> <li>Asset uploads</li> <li>Metadata tagging</li> <li>Folder organization</li> Basic understanding of:<br> <li>Multi Site Manager (MSM)</li> <li>Live copies</li> <li>Language copies</li> <li>Publishing and replication workflows</li></p> <p><strong>Technical foundation</strong><br> Basic working knowledge of:<br> <li>HTML</li> <li>CSS</li> Ability to troubleshoot minor formatting and content display issues. Understanding of:<br> <li>SEO fundamentals</li> <li>Metadata optimization</li> <li>URL structure</li> <li>Accessibility basics (WCAG)</li> <li>Familiarity with image and video optimization for web publishing</li></p> <p><strong>Tools & collaboration</strong><br> Experience using:<br> <li>JIRA</li> <li>ServiceNow</li> <li>Confluence</li> <li>SharePoint</li> <li>Similar collaboration and ticketing tools</li> Strong written and verbal communication skills. Ability to follow authoring standards, documentation, and publishing workflows accurately.</p> <h4>Nice to have</h4> <p>Exposure to AEM as a Cloud Service. Familiarity with:<br> <li>Adobe Analytics</li> <li>Google Analytics</li> <li>Adobe Target</li> <li>Tealium</li> Experience with image editing or optimization tools. Background in:<br> <li>Digital marketing</li> <li>Communications</li> <li>UX/UI</li> <li>Web design</li> Experience supporting Arabic or RTL websites.</p> <h4>Soft skills</h4> <li>Strong attention to detail and content accuracy</li> <li>Good communication and collaboration skills</li> <li>Ability to follow processes and work independently when needed</li> <li>Strong organizational and time management abilities</li> <li>Willingness to learn and grow within enterprise CMS operations</li> <h4>Education</h4> <p>Bachelor’s degree in Communications, Marketing, Information Technology, Computer Science, or a related field — or equivalent practical experience.</p></p><p></p>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are looking for a detail-oriented CMS associate with 3–5 years of experience in web content management and digital publishing, with hands-on experience using Adobe Experience Manager (AEM) or similar enterprise CMS platforms. This role focuses on content authoring, page management, digital asset handling, and supporting content operations across enterprise websites and multilingual digital platforms.</p> <p>The ideal candidate will be responsible for creating and maintaining content in AEM, ensuring compliance with brand, accessibility, and SEO standards, and collaborating closely with content, design, development, QA, and marketing teams in a structured Agile environment.</p> <h4>Role responsibilities</h4> <p><strong>Page authoring & content management</strong><br> Create, edit, update, and publish web pages in AEM Sites using existing components, editable templates, content fragments, and experience fragments. Maintain accurate and consistent page layouts aligned with approved designs and content standards. Ensure all content is published correctly across desktop, tablet, and mobile devices.</p> <p><strong>Content uploads & formatting</strong><br> Upload and format text, images, videos, banners, and multimedia content following established editorial and brand guidelines. Ensure content formatting consistency, readability, and visual quality across pages and templates.</p> <p><strong>Digital asset management (DAM)</strong><br> Manage digital assets within AEM Assets (DAM). Upload assets, apply metadata and tags, organize folders, and maintain proper asset governance and structure. Ensure assets are optimized and appropriately referenced across pages and components.</p> <p><strong>Multi-site & multilingual support</strong><br> Support content rollouts across multiple sites, markets, and languages using AEM Multi Site Manager (MSM). Assist with:<br> <li>Live copies</li> <li>Language copies</li> <li>Content inheritance</li> <li>Localization workflows</li> Support right-to-left (RTL) content validation where applicable.</p> <p><strong>Brand, editorial & governance compliance</strong><br> Ensure all published content follows:<br> <li>Brand guidelines</li> <li>Editorial standards</li> <li>Tone of voice</li> <li>Terminology consistency</li> <li>Authoring governance processes</li> Follow defined authoring checklists and publishing procedures.</p> <p><strong>SEO & accessibility support</strong><br> Apply SEO best practices including:<br> <li>Metadata</li> <li>Alt text</li> <li>Page titles</li> <li>Structured URLs</li> <li>Internal linking</li> Ensure basic accessibility compliance using:<br> <li>Proper heading hierarchy</li> <li>Accessible link labeling</li> <li>Image accessibility practices</li> <li>WCAG guidelines</li></p> <p><strong>Pre-publish QA & validation</strong><br> Review pages before publishing to ensure:<br> <li>Correct formatting</li> <li>Functional links</li> <li>Responsive rendering</li> <li>Content accuracy</li> <li>Component consistency</li> Coordinate with QA teams when required for validation and approvals.</p> <p><strong>Issue tracking & resolution</strong><br> Identify and report authoring, publishing, component, or rendering issues. Log and track tickets using JIRA, ServiceNow, or similar workflow tools. Work closely with developers and senior CMS team members to resolve issues efficiently.</p> <p><strong>Content maintenance</strong><br> Maintain and update existing website content. Remove outdated content, implement scheduled updates, and ensure content freshness across digital properties.</p> <p><strong>Collaboration</strong><br> Work closely with CMS managers, content authors, designers, developers, QA teams, and marketing stakeholders. Support delivery timelines and contribute to smooth publishing operations across projects.</p> <p><strong>Continuous learning</strong><br> Expand knowledge of AEM features, workflows, and enterprise CMS best practices. Participate in training sessions and gradually take ownership of more advanced authoring and operational tasks.</p> <h4>Requirements</h4> <p>3–5 years of experience in web content authoring, CMS operations, or digital publishing. Hands-on experience with Adobe Experience Manager (AEM) or comparable enterprise CMS platforms such as:</p> <li>Sitecore</li> <li>Optimizely</li> <li>WordPress</li> <li>Contentful</li> <p>Experience working in Agile or workflow-driven environments with cross-functional teams. Comfortable working with structured processes, governance models, and publishing standards.</p> <h4>Core technical requirements</h4> <p><strong>AEM / CMS authoring</strong><br> Hands-on experience with:<br> <li>AEM Sites authoring</li> <li>Page creation</li> <li>Editable templates</li> <li>Content fragments</li> <li>Experience fragments</li> Experience using AEM Assets (DAM) for:<br> <li>Asset uploads</li> <li>Metadata tagging</li> <li>Folder organization</li> Basic understanding of:<br> <li>Multi Site Manager (MSM)</li> <li>Live copies</li> <li>Language copies</li> <li>Publishing and replication workflows</li></p> <p><strong>Technical foundation</strong><br> Basic working knowledge of:<br> <li>HTML</li> <li>CSS</li> Ability to troubleshoot minor formatting and content display issues. Understanding of:<br> <li>SEO fundamentals</li> <li>Metadata optimization</li> <li>URL structure</li> <li>Accessibility basics (WCAG)</li> <li>Familiarity with image and video optimization for web publishing</li></p> <p><strong>Tools & collaboration</strong><br> Experience using:<br> <li>JIRA</li> <li>ServiceNow</li> <li>Confluence</li> <li>SharePoint</li> <li>Similar collaboration and ticketing tools</li> Strong written and verbal communication skills. Ability to follow authoring standards, documentation, and publishing workflows accurately.</p> <h4>Nice to have</h4> <p>Exposure to AEM as a Cloud Service. Familiarity with:<br> <li>Adobe Analytics</li> <li>Google Analytics</li> <li>Adobe Target</li> <li>Tealium</li> Experience with image editing or optimization tools. Background in:<br> <li>Digital marketing</li> <li>Communications</li> <li>UX/UI</li> <li>Web design</li> Experience supporting Arabic or RTL websites.</p> <h4>Soft skills</h4> <li>Strong attention to detail and content accuracy</li> <li>Good communication and collaboration skills</li> <li>Ability to follow processes and work independently when needed</li> <li>Strong organizational and time management abilities</li> <li>Willingness to learn and grow within enterprise CMS operations</li> <h4>Education</h4> <p>Bachelor’s degree in Communications, Marketing, Information Technology, Computer Science, or a related field — or equivalent practical experience.</p></p><p></p>