وظائف منسق مبيعات في الأردن

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p><strong>ROLE PURPOSE</strong></p><p>The role reports directly to the Country Director and is a standing member of the Country Management Team (CMT). The Head of Operations and Finance provides strategic leadership and governance across Finance, Grants Management, Operations, Logistics, Security and Counter Fraud, ensuring that Plan Jordan's support functions operate efficiently, in full compliance with organisational policies and donor requirements, and in direct service of programme delivery. The post holder is expected to demonstrate a high degree of strategic acumen, forward thinking and analytical rigour in the execution of this role. S/he will anticipate financial and operational risks, provide evidence-based advisory support to the Country Director and CMT on the financial and operational implications of both strategic and operational plans, and ensure that all resource deployment decisions are grounded in value for money and long-term organisational sustainability.</p><p><strong>Dimensions of the Role</strong></p><p>As part of the Country Management Team, the role is responsible for leading the Operations and Finance teams and ensuring full financial governance of Plan Jordan, including grant budgeting, SAP oversight, donor reporting, audit management, cash flow oversight, and authorisation of payments above the designated threshold. The position also provides full operational governance across procurement strategy, logistics, fleet management, administration, security, and ICT strategic oversight. In addition, the role holds overall security oversight for all Plan Jordan offices and field locations and serves as the Counter Fraud focal point for Plan Jordan.</p><p><strong>Accountabilities</strong></p><p><strong>1. Financial Strategy and Risk Management</strong></p><ul><li>Lead the financial strategy of Plan Jordan and advise the CMT on financial and risk management issues.</li><li>Lead the annual budget, quarterly re-forecasting, and cost ratio management.</li><li>Oversee cash management, cash forecasting, and cash requests to the Regional Office/GH.</li><li>Maintain and update the Delegation of Authority (DOA) matrix with Country Director approval at least annually.</li><li>Authorise payments above the Accounting Coordinator's delegation threshold.</li><li>Ensure compliance with the local Operations Manual and global finance policies, including accurate and timely use of SAP, month-end and year-end closing processes, and coordination with the Regional Office on system upgrades and troubleshooting.</li><li>Maintain and regularly update the PIJO risk register in coordination with the Country Director and CMT, ensuring key financial, operational and reputational risks are identified, rated and mitigated.</li></ul><p><strong>2. Grants and Partner Financial Management</strong></p><ul><li>Oversee the full grant budgeting process, ensuring all grant budgets are adequately costed including fair allocation of shared costs.</li><li>Approve donor financial reports and ensure timely, accurate submission.</li><li>Conduct or oversee financial due diligence of partners as part of partner assessment processes, and monitor operational compliance during implementation through periodic spot checks and risk assessments.</li><li>Lead capacity building support and training for (local) partners in all aspects of financial management, administration and operations.</li></ul><p><strong>3. Audit and Compliance</strong></p><ul><li>Lead audit management Finance and Operations combined ensuring all findings are addressed and corrective actions implemented.</li><li>Oversee the review of agreements and contracts and ensure compliance with Plan policies and Jordanian laws.</li><li>Act as Counter Fraud focal point for Plan Jordan; identify, manage and escalate counter fraud cases in line with global procedures.</li><li>Report all losses and incidents timely and consistently to the International Headquarters and Regional Office.</li></ul><p><strong>4. Procurement and Logistics</strong></p><ul><li>Provide overall management to all operations services procurement, logistics, fleet, administration, assets, and ICT to ensure optimum support to the Country Office and Programme Areas, including field office supply runs, distribution support and customs clearance where applicable.</li><li>Engage effectively with the programme and finance teams to ensure timely procurement support for all major grant start-ups.</li><li>Lead continual review of external service providers to improve competitiveness of procurement contracts and quality of goods and services.</li><li>Oversee LTA management and hold contracting authority above threshold.</li><li>Maintain and oversee the supplier prequalification framework and the PIJO vendor database, ensuring accuracy and compliance with organisational standards.</li><li>Oversee fleet management and asset administration across all PIJO locations, including vehicle allocation, maintenance schedules, fuel monitoring, asset tagging, annual verification and disposal in compliance with Plan's global policies.</li><li>Ensure adequate ICT infrastructure, connectivity, data protection and business continuity across all PIJO offices, and that the ICT Officer provides effective day-to-day technical support to all staff.</li><li>Oversee office management across all PIJO locations, including lease agreements, facilities maintenance, utilities and minimum standards for staff safety and operational functionality.</li><li>Oversee the development and implementation of up-to-date in-country operations policies, procedures and guidelines in compliance with Plan's global standards and donor requirements.</li></ul><p><br></p><p><strong>Technical expertise, skills and knowledge</strong></p><p><strong>Essential</strong></p><ul><li>Degree in Accounting, Finance, Business Management or any related field.</li><li>Minimum 7-10 years of progressively responsible experience spanning both Finance and Operations management in the INGO sector.</li><li>Demonstrated experience leading cross-functional teams covering Finance and Operations.</li><li>Knowledge of Jordanian financial and administrative laws.</li><li>Fluency in Arabic and English written and spoken.</li><li>Experience with SAP or equivalent ERP systems.</li></ul><p><strong>Desirable</strong></p><ul><li>Professional recognised accounting qualification (e.g. ACCA, CPA, CIMA) strongly preferred.</li><li>Previous experience managing donor compliance requirements for FCDO, EU/ECHO, or Danida-funded programmes.</li><li>Experience with security risk management or premises/fleet oversight in a humanitarian or development context.</li><li>Familiarity with Plan International's financial and operational systems and policies.</li><li>Experience managing organisational change processes, including restructuring or downsizing.</li><li>Strong negotiation and vendor/supplier management skills.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Technical expertise, skills and knowledge</strong></p><p><strong>Essential</strong></p><ul><li>Degree in Accounting, Finance, Business Management or any related field.</li><li>Minimum 7-10 years of progressively responsible experience spanning both Finance and Operations management in the INGO sector.</li><li>Demonstrated experience leading cross-functional teams covering Finance and Operations.</li><li>Knowledge of Jordanian financial and administrative laws.</li><li>Fluency in Arabic and English written and spoken.</li><li>Experience with SAP or equivalent ERP systems.</li></ul><p><strong>Desirable</strong></p><ul><li>Professional recognised accounting qualification (e.g. ACCA, CPA, CIMA) strongly preferred.</li><li>Previous experience managing donor compliance requirements for FCDO, EU/ECHO, or Danida-funded programmes.</li><li>Experience with security risk management or premises/fleet oversight in a humanitarian or development context.</li><li>Familiarity with Plan International's financial and operational systems and policies.</li><li>Experience managing organisational change processes, including restructuring or downsizing.</li><li>Strong negotiation and vendor/supplier management skills.</li></ul><p></p></section>

<p><h4>Description</h4> <p>The Associate – Core & Data Systems supports the development, maintenance, and monitoring of core financial systems and data platforms. The role involves assisting in database operations, system integrations, reporting, and daily operational support to ensure system stability, data accuracy, and business continuity.</p> <h4>Responsibilities</h4> <ul> <li>Assist in managing and supporting core systems, including database operations and application services.</li> <li>Execute SQL queries and support data extraction, validation, and analysis tasks.</li> <li>Monitor system performance, troubleshoot issues, and escalate incidents when required.</li> <li>Support daily operational activities such as transaction monitoring and reporting.</li> <li>Participate in system releases, testing, and deployment activities.</li> <li>Support integrations with external systems and APIs (e.g., payment systems, reporting platforms).</li> <li>Collaborate with internal teams (IT, Operations, Finance, Marketing) to support business requirements.</li> <li>Document processes, procedures, and technical configurations.</li> <li>Assist in maintaining dashboards and reports for business and operational insights.</li> <li>Ensure compliance with security, data protection, and operational standards.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in computer science, information systems, or related field.</li> <li>1-3 years of experience in business support systems, IT support, or related roles.</li> <li>Basic knowledge of SQL and relational databases (preferably Oracle).</li> <li>Understanding of system operations, APIs, and data flows.</li> <li>Familiarity with Linux/Unix operating systems and basic command-line usage.</li> <li>Good analytical and problem-solving skills.</li> <li>Ability to work under pressure and handle critical incidents.</li> <li>Strong communication and teamwork skills.</li> </ul> <h4>Preferred Experience</h4> <ul> <li>Exposure to financial systems, payment platforms, or telecom environments.</li> <li>Basic understanding of reporting tools or dashboards.</li> <li>Familiarity with monitoring tools or job schedulers (e.g., Jenkins).</li> </ul> <h4>Key Competencies</h4> <ul> <li>Attention to detail</li> <li>Accountability and ownership</li> <li>Continuous learning mindset</li> <li>Time management and prioritization</li> </ul></p><p></p>

<p>Customer service&nbsp;<br><br><br>We are looking for a Customer Service Representative to handle customer inquiries, provide support, and ensure a positive customer experience.&nbsp;<br><br>Responsibilities:&nbsp;<br><br>Respond to customer inquiries through phone, email, or other communication channels.&nbsp;<br>Handle customer complaints and resolve issues efficiently.&nbsp;<br>Provide accurate information about products and services.&nbsp;<br>Follow up with customers and ensure their needs are met.&nbsp;<br>Maintain accurate records of customer interactions.&nbsp;<br><br>Requirements:&nbsp;<br><br>Previous experience in customer service is preferred.&nbsp;<br>Good communication and problem-solving skills.&nbsp;<br>Ability to work under pressure.&nbsp;<br>Good computer skills.&nbsp;<br>Customer-focused and professional attitude.&nbsp;<br>&nbsp;</p>

<p><h4>Description<\/h4>\n<p><strong>Who are we?<\/strong><br>\nWe are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<\/p>\n\n<h4>The job in a nutshell<\/h4>\n<p>We're hiring a senior engineer to lead significant pieces of work on our platform\u2014from shaping the problem with Product, through designing the solution, to shipping it and supporting it in production. You'll be a key technical voice on the team, helping to set the bar for what good looks like and mentoring others as you go. You'll be working with modern PHP and TypeScript\/React on a platform that processes hundreds of thousands of orders a week. The challenges are real, the autonomy is high, and the team is small enough that your decisions matter.<\/p>\n\n<h4>What will you do?<\/h4>\n<ul>\n <li>Lead the development of new features end-to-end\u2014from refining the requirements with Product through to shipping and monitoring in production.<\/li>\n <li>Drive the technical design of significant system changes and set development standards for the backend team.<\/li>\n <li>Mentor others and be willing to learn from them in turn.<\/li>\n <li>Enthuse about new technology and look for pragmatic opportunities to enhance our existing technology stack.<\/li>\n <li>Operate with autonomy: identify problems, propose solutions, and follow through without needing to be managed.<\/li>\n<\/ul>\n\n<h4>What are we looking for?<\/h4>\n<ul>\n <li><strong>Backend depth:<\/strong> Comfortable leading non-trivial work in modern PHP (7\/8+)\u2014object-oriented design, testability, and the trade-offs of common patterns are second nature.<\/li>\n <li><strong>Frontend competence:<\/strong> Can ship production React\/TypeScript features end-to-end without supervision.<\/li>\n <li><strong>Scale experience:<\/strong> You've worked on high-traffic web applications and understand what breaks at scale\u2014database hotspots, caching, queueing, idempotency, observability.<\/li>\n <li><strong>Relational databases:<\/strong> Practical experience with MySQL or similar\u2014you can read an EXPLAIN plan and fix a slow query without guessing.<\/li>\n <li><strong>Integration work:<\/strong> Experience designing and consuming HTTP APIs, including handling the messy realities of third-party reliability.<\/li>\n <li><strong>AI-assisted development:<\/strong> You use modern AI coding tools (Claude Code, Cursor, Copilot, or similar) as part of your daily workflow\u2014and you have a healthy scepticism of their output. You can tell when the model is bluffing and you don't merge code you don't understand.<\/li>\n <li><strong>Product partnership:<\/strong> Can work with product managers to refine requirements, push back constructively, and give honest estimates.<\/li>\n <li><strong>Communication:<\/strong> Can explain technical decisions to non-engineers and write clearly enough that async collaboration actually works.<\/li>\n <li><strong>Judgment:<\/strong> Strong problem-solving, attention to detail, and the instinct to ask \"do we actually need this?\" before adding complexity.<\/li>\n<\/ul>\n\n<h4>Who will excel?<\/h4>\n<ul>\n <li>DevOps experience with a major cloud provider (AWS \/ GCP \/ Azure).<\/li>\n <li>Kubernetes, CI\/CD pipelines.<\/li>\n <li>Python, Node, or other backend languages\u2014we care more about polyglot instinct than the specific stack.<\/li>\n <li>Elasticsearch, GraphQL.<\/li>\n <li>Experience evaluating or building features that incorporate LLMs into a product (prompt design, RAG, evals, cost\/latency trade-offs).<\/li>\n<\/ul>\n\n<h4>What we offer you?<\/h4>\n<ul>\n <li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.<\/li>\n <li>Encouragement to grow into a feature development lead.<\/li>\n <li>A competitive salary.<\/li>\n <li>Ample time to learn new concepts\u2014including paid development and business-related conferences.<\/li>\n <li>Fully remote working, no commuting expenses.<\/li>\n <li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.<\/li>\n <li>25 days holiday (plus bank holidays), with an additional day per year of service.<\/li>\n <li>Regular all-company socials and quarterly team socials.<\/li>\n <li>A team that genuinely likes learning and shipping together.<\/li>\n<\/ul><\/p><p><\/p>

<p>Assists with the monitoring of the security measures implementation as recommended in the Security Risks Management (SRM) process for IOM premises in all sites and other donor security requirements for relevant programmes. Support to monitor security guards assigned in the area under his/her responsibility act in a professional, trained and informed at all times in accordance with the local law in Jordan and formal manner, with IOM Staff, contractors, visitors and clients at all times. Building logistics linked with procurement and logistics unit under RMU department. Raise Purchase Request Form (PRF) upon approval to project manager for ad hoc and regular security equipment s process, such as service agreement for fire system, access card, ID machine, selections mission extra security guards for outside activities, CCTV upgrade request. Conduct regular inspections of the facilities to detect problems, including assessment of the spot check in CCTV for all locations in all sites Support to administer set SOPs on calling procedures, information management, and 24/7 security response safeguarding IOM staff and assets at the office. Maintain registered filing system and tracking procedures for premises keys, valuables, and visitors support the current, and projected security controls at the IOM offices. Assists to maintain routine and confidential correspondence files/documents and coordination for in all sitesfor Host Government Security Authorities presence for selection mission activities. Maintains a database on contact details of host country security authorities. Support in a coordinated function pre endorsed security guarding applications, and security control measures through an operational area and documented process. Support the IOM wardens system/Floor and Floor Fire Wardens under SRM Security Risk Management measurers in a coordinated process, when required to update staff contact lists, training to enhance this security contingency plan. Support the NSO-National Security officer in conducting CCTV survey and compliance with IOM security requirements. Supports in liaising with UNDSS and other local security stakeholders at the appropriate level. With the NSO guidance, maintain an orderly filing system for all security files including coordination with HR, ensure that all staffing lists, warden list and any other lists, as required by UNDSS, are accurately updated, and submitted in a timely manner. Respond to emergencies affecting the security and safety of the premises and notify the immediate supervisor or other designated staff immediately. Assists in reporting security incidents affecting IOM staff, offices and assets and refuges in in all sites and assists in the preparation of security reports, such as the Security Incident Report and other Security Assessments Report to NSO of any potential or actual breaches of security or unusual activity at the time of duty to IOM building. Check daily on the handling of the IOM visitor`s logbook system and the hand-over/take- over notes of the IOM security guards. Provides support in conducting security evaluations and provides advice on Residential Security Measures of IOM staff, as well as on latest trends and threats to staff safety and security. Performs other duties as assigned. Mission-specific tasks . Assist in security coordination for access control procedures for IOM premises staff entrance in all sites. . Coordination for relevant programmes for Host Government Security Authorities presence for selection mission activities. . Assist in security coordination the access control procedures for all sites preemies applicant s area.</p><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications and Experience</h2> <h3>Education</h3> University degree, from an accredited institution with minimum of Two (2) years related experience in Social science, computer science, law enforcement academy or an equivalent combination of education, training &amp; experience, or High school certificate with a minimum Four (4) years related experience and prior experience with the UN system or an international NGO.<br><br><h3>Experience</h3> Experience dealing with diplomatic security, protection and intelligence services will be considered as an asset.<br><br><h3>Computer skills</h3>: MS Office and Outlook.<br><br><h3>Writing Skills</h3>: Arabic and English<br><br><h3>Strong Communication skills</h3> <h3>Skills</h3> Knowledge of radio communication application<br>Strong communication and interpersonal skills<br>Excellent organizational and time management skills<br>Knowledge of local community structures and dynamics<br>Ability to work effectively with diverse groups and individuals.<br>Experience with humanitarian aid and development work.<br>Proficiency in conflict resolution skills<br>Ability to think critically and analytically.<br>Knowledge of data analysis and evaluation methods<br><br><h3>Languages</h3> For this position, Fluency in English and Arabic (written and oral).<br><br><h3>Required Competencies</h3> IOM s competency framework can be found at this link. Competencies will be assessed during the selection process.<br><br><h3>Values</h3> - all IOM staff members must abide by and demonstrate these five values:<br>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.<br>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.<br>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.<br>Courage : Demonstrates willingness to take a stand on issues of importance.<br>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.<br><br><h3>Core Competencies</h3> behavioural indicators Level 1<br>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.<br>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.<br>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.<br>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.<br>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.<br><br><h3>Managerial Competencies</h3> behavioural indicators Level 2, if with direct reports<br>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.<br>Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential.<br>Building Trust : Promotes shared values and creates an atmosphere of trust and honesty.<br>Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction.<br>Humility : Leads with humility and shows openness to acknowledging own shortcomings.

<p>We are growing our engineering team and are looking for a technically strong Engineering Manager to lead one of our delivery teams. This is a delivery-focused leadership role: your job is to turn a cross-functional roadmap into shipped, high-quality software on a predictable cadence, while providing the technical insight and guidance needed to keep delivery pragmatic, reliable, and well-executed. The team has two clear areas of ownership. First, the Hotels domain, the guest-facing and hotel-operations features that serve our enterprise hotel customers, from in-room and on-property ordering through to stay-management and guest-services capabilities. Second, third-party integrations such as POS's (Point of Sale), PMS (Property Management System), payment gateways, and loyalty connections that the Hotels business depends on, where you own the technical relationship end-to-end. You own the throughput, quality, and getting integration-heavy work delivered efficiently. This role reports to the Engineering Director.</p><p>Your mission</p><p>You own the delivery health of your squad end-to-end. You take a mixed backlog of integration, platform, and product work and ship it predictably, at high quality, with the dependencies managed and the risks surfaced early.</p><p>Key responsibilities</p><ul><li>Manage a team of full stack engineers, actively drive their growth, performance, and engagement. Mobile engineers are a possibility as well.</li><li>Turn quarterly roadmaps into a realistic delivery plan, track progress, and report status with metrics against company goals.</li><li>Run tight agile processes and continuously improve them based on delivery metrics.</li><li>Manage dependencies across different domains, with external integration partners, escalating and resolving blockers early (e.g. with POS systems etc.).</li><li>Review RFCs and technical proposals, providing feedback on design, scalability, security, and integration risk, and helping the team converge on sound decisions before things enter a delivery commitment.</li><li>Lead technical discussions with third-party integration partners, translating between partner APIs and constraints and wi-Q's architecture, and owning the technical feasibility view in those conversations.</li><li>Improve engineering process and delivery metrics (for example cycle time, deployment frequency, change-failure rate, and defect escape rate), and use them to drive decisions.</li><li>Uphold security and compliance obligations relevant to the team's work (e.g. PCI DSS etc.), embedding them into how the squad builds rather than treating them as an afterthought.</li><li>Draft and track team OKRs and engineering KPIs (e.g. DORA); when the team is off track, show what is being done about it.</li><li>Coordinate across Product, Customer Success, DevOps, and the Foodics counterparts to deliver shared goals.</li></ul><p>What success looks like (first 6-12 months)</p><ul><li>The team has a predictable delivery cadence, with sprint and quarterly commitments met at a consistent and improving hit rate.</li><li>Cross-team and third-party dependencies are visible and managed early, so the squad is rarely blocked and rarely blocks others.</li><li>Release quality is measurably higher: fewer escaped defects and a faster, safer path from merge to production.</li><li>Delivery from the team contributes directly to improving TTV for new customer go-lives and to protecting NRR through platform stability.</li><li>The team is fully staffed, ramped, and retained, with a clear working model and a healthy engagement signal.</li><li>Product, Commercial, and Customer Success stakeholders trust the team's estimates, status, and risk flags.</li></ul><p>Your skills</p><ul><li>Demonstrated experience managing a team of software engineers, with a track record of delivering on commitments predictably.</li><li>Strong command of agile and lean delivery practices (sprints, kanban, estimation, refinement) and the maturity to adapt process to context rather than apply it dogmatically.</li><li>Proven ability to manage dependencies and coordinate delivery across multiple teams and external partners.</li><li>Technically strong: able to review RFCs and technical proposals critically, reason about architecture, scalability, and integration risk, scope engineering spikes, and hold your own in technical discussions with engineers and third-party partners.</li><li>Fluency with delivery and quality metrics, and the discipline to lead with data over anecdote.</li><li>Excellent written and verbal communication in English; able to lead with the conclusion, be concise, and be specific about blockers and decisions needed.</li><li>Ability to translate technical concepts into easily digestible language for non-technical business stakeholders.</li><li>Experience operating in multi-market or multi-region environments, ideally with distributed and remote teams.</li><li>Comfortable in a fast-moving scale-up where priorities shift and ambiguity is normal.</li></ul><p>Nice-to-haves</p><ul><li>Experience in B2B SaaS with high-volume B2C traffic patterns.</li><li>Background in hospitality-tech, food and beverage, payments, or last-mile delivery.</li><li>Working knowledge of our stack: Google Cloud Platform (GCP), Kubernetes, GitHub, PHP/Symfony, NodeJS, Typescript, and a mobile stack (Capacitor, Ionic, or React Native).</li><li>Familiarity with integrating third-party systems (POS, PMS, payment gateways, delivery aggregators) and the reliability challenges they bring.</li><li>Experience hiring and scaling engineering teams in the MENA region.</li><li>BSc or MSc degree (or equivalent experience).</li></ul><p>What we offer</p><ul><li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.</li><li>Encouragement to grow into a Feature Development Lead.</li><li>A competitive salary.</li><li>Ample time to learn new concepts - including paid development and business-related conferences.</li><li>Fully remote working, no commuting expenses.</li><li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.</li><li>25 days holiday (plus bank holidays), with an additional day per year of service.</li><li>Regular all-company socials and quarterly team socials.</li><li>A team that genuinely likes learning and shipping together.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Demonstrated experience managing a team of software engineers, with a track record of delivering on commitments predictably.</li><li>Strong command of agile and lean delivery practices (sprints, kanban, estimation, refinement) and the maturity to adapt process to context rather than apply it dogmatically.</li><li>Proven ability to manage dependencies and coordinate delivery across multiple teams and external partners.</li><li>Technically strong: able to review RFCs and technical proposals critically, reason about architecture, scalability, and integration risk, scope engineering spikes, and hold your own in technical discussions with engineers and third-party partners.</li><li>Fluency with delivery and quality metrics, and the discipline to lead with data over anecdote.</li><li>Excellent written and verbal communication in English; able to lead with the conclusion, be concise, and be specific about blockers and decisions needed.</li><li>Ability to translate technical concepts into easily digestible language for non-technical business stakeholders.</li><li>Experience operating in multi-market or multi-region environments, ideally with distributed and remote teams.</li><li>Comfortable in a fast-moving scale-up where priorities shift and ambiguity is normal.</li><li>Experience in B2B SaaS with high-volume B2C traffic patterns.</li><li>Background in hospitality-tech, food and beverage, payments, or last-mile delivery.</li><li>Working knowledge of our stack: Google Cloud Platform (GCP), Kubernetes, GitHub, PHP/Symfony, NodeJS, Typescript, and a mobile stack (Capacitor, Ionic, or React Native).</li><li>Familiarity with integrating third-party systems (POS, PMS, payment gateways, delivery aggregators) and the reliability challenges they bring.</li><li>Experience hiring and scaling engineering teams in the MENA region.</li><li>BSc or MSc degree (or equivalent experience).</li></ul>

<p><h4>Responsibilities:</h4> <p><strong>Lead electrical design</strong> from feasibility and basis of design (BoD) through detailed design, tender, and construction support for aviation facilities.</p> <p><strong>Own the electrical power strategy</strong> for large-scale facilities (e.g., hangar bays): MV/LV distribution, redundancy, load management, earthing, and control philosophies—balancing reliability, safety, and energy performance (IEC/NFPA context).</p> <p><strong>Engineer electrical systems</strong> for hazardous operations: paint booths/rooms, fuel-cell maintenance areas, welding zones—ensuring compliance with ATEX/IECEx and coordination with mechanical ventilation and controls.</p> <p><strong>Design and specify power systems</strong> for aviation facilities: transformers, generators, UPS, distribution boards, and backup systems for mission-critical operations.</p> <p><strong>Integrate electrical utilities</strong> across MRO and workshop environments—ground power units (GPU), PCA interfaces, process equipment loads, and coordination with mechanical, fire/life safety, and control systems.</p> <p><strong>Shape electrical systems</strong> for catering facilities: resilient power distribution for kitchens, cold-chain systems, and hygienic areas aligned with HACCP/ISO 22000 requirements.</p> <p><strong>Deliver BIM-led coordination</strong> (Revit/Navisworks) across architecture, structures, MEP, and specialist systems; lead clash resolution and model QA.</p> <p><strong>Perform calculations and studies:</strong> load estimation, cable sizing, protection coordination, short-circuit analysis, and lighting design.</p> <p><strong>Author technical documents:</strong> BoD, load schedules, single-line diagrams (SLDs), specifications, and commissioning plans.</p> <p><strong>Mentor and review engineers/designers;</strong> lead design reviews, HAZOPs, and constructability/operability workshops.</p> <p><strong>Engage stakeholders</strong>—airlines, MROs, airport operators, and authorities—to secure approvals and ensure smooth delivery.</p> <p><strong>Lead retrofit, refurbishment, and brownfield upgrades</strong> in operational airport environments—assessing existing systems, planning phased upgrades, and integrating new systems with minimal disruption while improving capacity, compliance, and energy performance.</p> <h4>Key systems & domains you’ll cover:</h4> <ul> <li>Hangars & workshops: MV/LV distribution, ground power units (GPU), PCA electrical interfaces, high-bay lighting, emergency power, earthing and bonding for aircraft safety, and hangar door electrics.</li> <li>Paint/corrosion control: hazardous-area electrical systems, explosion-proof equipment, interlocks, LEL monitoring interfaces, and ATEX/IECEx compliance coordinated with ventilation and controls.</li> <li>Welding & fabrication: power distribution for welding equipment, equipment earthing, task lighting, and integration with extraction/LEV systems aligned with OSHA/ACGIH guidance.</li> <li>Power systems: transformers, generators, UPS, LV panels, and distribution networks designed for redundancy, resilience, and mission-critical operations.</li> <li>Catering facilities: resilient power supply for kitchens, cold rooms/freezers, food processing areas, and hygienic zoning aligned with HACCP/ISO 22000 requirements.</li> <li>ELV & controls: fire alarm systems (NFPA 72), ICT, security (CCTV/access control), structured cabling, and BMS/SCADA integration for operational monitoring and control.</li> </ul> <h4>Qualifications:</h4> <ul> <li>Bachelor’s degree in electrical engineering; master’s degree preferred.</li> <li>Professionally registered (CEng, PE, or equivalent).</li> <li>15+ years' experience in electrical building services design, including aviation and complex infrastructure projects.</li> <li>Demonstrated experience leading multidisciplinary design teams and delivering major projects.</li> </ul> <h4>Technical expertise:</h4> <ul> <li>Strong knowledge of international electrical design codes, standards, and aviation requirements.</li> <li>Expertise in MV/LV power distribution, load assessments, protection systems, and earthing design.</li> <li>Proficiency in BIM and industry-standard design software, including Revit, Navisworks, ETAP, and Dialux.</li> <li>Experience in airport facilities, terminal buildings, and aviation-related infrastructure is highly desirable.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul> <li> <p>Deliver exceptional customer service by addressing Royal Jordanian customers' inquiries, concerns, and service requests with accurate information and effective solutions.</p> </li> <li> <p>Respond promptly and professionally to incoming calls and emails while upholding the highest standards of customer care.</p> </li> <li> <p>Support travel agents by assisting with special service requests for their clients.</p> </li> <li> <p>Provide detailed and accurate information on flights, routes, schedules, and fare options.</p> </li> <li> <p>Issue tickets in accordance with customer requirements to ensure smooth and timely fulfillment of travel needs.</p> </li> <li> <p>Assist customers in resolving baggage-related issues efficiently and empathetically.</p> </li> <li> <p>Actively promote and upsell additional RJ products and services to enhance the customer experience.</p> </li> </ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul> <li>Fluency in English and Arabic.</li> <li>Excellent customer service skills.</li> <li>Excellent listening and communication skills.</li> <li>The ability to work in a shift schedule with multiple shifts.</li> <li>The ability to maintain a professional attitude under high-pressure situations.</li> <li>Willingness and ability to work weekends and holidays as necessary.</li> <li>Experience in Amadeus Ticketing &amp; Reservation System is a plus</li> </ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>Finance Transformation Associate Manager</span></strong></p><br> <p><span>PMO-Oriented | Full Finance Domain Expertise</span></p><br> <p><strong><span>Department</span></strong></p><br> <p><strong><span>Finance Transformation</span></strong></p><br> <p><strong><span>Reports To</span></strong></p><br> <p><span>Ass. Dir Finance transfomation</span></p><br> <p><strong><span>Location</span></strong></p><br> <p><strong><span>AMMAN</span></strong></p><br> <p><strong><span>Employment</span></strong></p><br> <p><strong><span>Full-Time</span></strong></p><br> <br> <p><strong><span>Role Overview</span></strong></p><br> <br> <p>We are seeking a highly experienced Finance Transformation Associate Manager with a strong PMO orientation to lead and orchestrate complex, multi-workstream finance modernization initiatives across the enterprise. This role combines deep functional knowledge across the full spectrum of finance domains with structured program management discipline to drive measurable outcomes in process optimization, technology enablement, and operating model redesign.</p><br> <p>The ideal candidate will act as the central orchestrator between finance leadership, IT, external partners, and business stakeholders, ensuring that transformation programs are delivered on time, within budget, and in alignment with strategic objectives.</p><br> <p><strong><span>Key Responsibilities</span></strong></p><br> <br> <p><strong><span>Program &amp; Project Management (PMO)</span></strong></p><br> <ul> <li>Lead end-to-end planning, execution, and governance of finance transformation programs, including milestone tracking, dependency management, risk mitigation, and steering committee reporting</li> <li>Establish and maintain PMO frameworks, templates, dashboards, and logs to ensure transparency and accountability across all workstreams</li> <li>Manage cross-functional project teams, including internal resources, system integrators, and third-party vendors</li> <li>Drive stage-gate governance and ensure alignment with enterprise portfolio management standards</li> <li>Prepare and present executive-level status reports, business cases, and investment proposals</li> </ul> <p><strong><span>Finance Domain Leadership</span></strong></p><br> <ul> <li>Serve as the subject matter expert across all core finance functions: Procure-to-Pay (P2P), Order-to-Cash (O2C), Record-to-Report (R2R), Financial Planning &amp; Analysis (FP&amp;A), Treasury &amp; Cash Management, Tax, and Internal Controls</li> <li>Lead process assessment, gap analysis, and future-state design for finance operations, leveraging industry best practices and benchmarking data</li> <li>Define and prioritize transformation use cases across finance, mapping them to technology enablers such as ERP modernization, RPA, AI/ML, and advanced analytics</li> <li>Champion the adoption of shared services, Centers of Excellence, and global process ownership models</li> </ul> <p><strong><span>Technology &amp; Systems Enablement</span></strong></p><br> <ul> <li>Partner with IT and solution architects to evaluate, select, and implement finance technology platforms</li> <li>Oversee system integration efforts, data migration strategies, and UAT cycles for finance modules</li> <li>Drive the finance AI and automation roadmap, including intelligent document processing, predictive analytics, and agentic finance workflows</li> </ul> <p><strong><span>Change Management &amp; Stakeholder Engagement</span></strong></p><br> <ul> <li>Design and execute change management strategies to ensure adoption of new processes, tools, and ways of working across finance teams globally</li> <li>Facilitate workshops, training sessions, and communication plans tailored to diverse stakeholder groups</li> <li>Build trusted relationships with senior finance leaders, regional controllers, and business unit heads</li> </ul> <p><strong><span>Required Qualifications</span></strong></p><br> <ul> <li>Bachelor’s degree in Finance, Accounting, Business Administration, or related field; MBA or Master’s degree strongly preferred</li> <li>10+ years of progressive experience in finance transformation, finance operations, or management consulting with a Big 4 or top-tier firm</li> <li>Demonstrated expertise across multiple finance domains: P2P, O2C, R2R, FP&amp;A, Treasury, Tax, and Internal Controls</li> <li>5+ years of hands-on project/program management experience,</li> <li>Proven track record of delivering large-scale, multi-region finance transformation programs</li> <li>Strong experience with enterprise finance platforms: SAP</li> <li>Excellent command of PMO tools and methodologies: MS Project, Smartsheet, or equivalent</li> <li>Exceptional communication, presentation, and executive stakeholder management skills</li> </ul> <p><strong><span>Preferred Qualifications</span></strong></p><br> <ul> <li>Experience in the pharmaceutical, life sciences, or regulated industry sectors</li> <li>Exposure to AI/ML applications in finance (e.g., intelligent automation, NLP-based document processing, predictive forecasting)</li> <li>CPA, CMA, ACCA, or equivalent</li> <li>Multilingual capability</li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary We are seeking an experienced, confident, and guest-focused Captain Waiter to join the team at Little Krazy , a whimsical fine-dining destination where exceptional hospitality meets immersive dining.<br> As a Captain Waiter, you are responsible for delivering an outstanding dining experience while leading a designated service section.<br> You will ensure every guest receives attentive, knowledgeable, and personalised service from arrival to departure.<br> Acting as the key link between guests, the kitchen, and front-of-house team, you will coordinate seamless service, mentor junior team members, and uphold the highest standards of hospitality.<br> More than serving food and beverages, you are an ambassador of the Little Krazy experience.<br> Through your professionalism, product knowledge, and genuine hospitality, you will create memorable moments for guests.<br> Instagram: littlekrazy_sa 1 year contract: Visa + flights + basic salary + accommodation + transport all provided for by the company.<br> No expense for candidates.<br> Key Responsibilities Deliver exceptional, personalised table service in accordance with the restaurant's service standards.<br> Take ownership of a designated dining section, ensuring smooth and efficient service throughout each shift.<br> Welcome guests at the table, introduce yourself, and create a warm and engaging dining experience.<br> Present the menu confidently, explaining dishes, ingredients, preparation methods, and daily specials.<br> Provide expert recommendations based on guest preferences, dietary requirements, and allergies.<br> Proactively upsell premium menu items, signature beverages, desserts, and chef's specials to enhance the guest experience and maximise revenue.<br> Accurately take food and beverage orders and enter them into the POS system.<br> Coordinate with the kitchen and bar teams to ensure orders are prepared and served accurately and within service standards.<br> Monitor guest satisfaction throughout the dining experience, anticipating needs and responding promptly to requests.<br> Resolve guest concerns professionally and escalate issues to management where appropriate.<br> Lead and support waiters and food runners within your section, ensuring service standards are consistently maintained.<br> Assist in training, coaching, and mentoring junior front-of-house team members.<br> Ensure tables are properly set, maintained, and reset in accordance with restaurant standards.<br> Process guest bills accurately and efficiently, ensuring a seamless payment experience.<br> Maintain comprehensive knowledge of all food, beverage, and promotional offerings, including allergens and dietary requirements.<br> Ensure compliance with food safety, hygiene, and health and safety standards.<br> Maintain impeccable grooming, professionalism, and presentation while representing the Little Krazy brand.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) &amp; Flights into the country for non-citizens Accommodation Transportation Allowance Career development &amp; Internal promotions – grow with us across departments and seasons Creative &amp; collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality &amp; entertainment concepts – gain experience in premium F&amp;B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> 1–3 years’ experience as a Captain Waiter or Senior Waiter in a premium restaurant, luxury hotel, or fine-dining restaurant A warm, engaging, and professional approach with a genuine passion for hospitality.<br> Fluent in Arabic and English with excellent verbal communication skills.<br> Outgoing, confident, and charismatic personality.<br> Excellent communication and interpersonal skills.<br> Strong understanding of food and beverage service, with ability to upsell effectively.<br> Team player who thrives in a fast-paced, dynamic environment.<br> Excellent food and beverage knowledge, including menu pairings, allergens, and dietary requirements.<br> Experience using restaurant POS systems.<br> Proven ability to remain calm, organised, and efficient in a fast-paced environment.<br> Impeccable personal presentation and professional demeanour.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>The position is located in the Office of the Special Envoy of the Secretary General for Yemen (OSESGY). The incumbent will be based in Amman, Jordan and will report to the Chief of Unit, Procurement.<br> Responsibilities<br>Within the limits of delegated authority, the Contracts Management Officer will be responsible for performing the following duties: • Plans and manages all contractual aspects of a procurement project; • Establishes and maintain work programme and schedules for on-going contracts and newly planned ones. • Maintains effective relations with contractors and service providers. • Supports the development and implementation of operational plans, standard operating procedures (SOPs), initiatives and projects relating to contract compliance and performance management; • Supports the procurement process including providing input to statement of works/requirements (including articulation of performance standards and Key Performance Indicators), assist in the development of technical evaluation criteria and guidance during contract drafting. • Develops a quality assurance plan to provide a systematic method to evaluate services and products. • Participates in the development of contract risk assessments and risk management plans, including mitigating measures; • Develops contract compliance checklists and implementation plans. • Participates in the assessment of contractor performance, including advice and action to address instances of poor performance and/or non-compliance with contractual obligations. • Oversees the adherence to contractual agreements for material, equipment and production costs, performance requirements and delivery schedules by periodic and ad hoc checks. Recommends amendments and extensions of the contracts and advise affected parties on contractual rights and obligations. • Initiates contract close outs including identifying, documenting and disseminating best practices and lessons learned and securing the final contractor performance assessment. ensure the enforcement of UN contracts in consultation with the Supply Section, Contract Administration Unit at UNHQs, as appropriate, and liaising with other Departments on handling of claims and disputes, demanding specific performance, claiming against warranties, and other contractual remedies; • Supports the Procurement Unit in resolving within the terms and conditions of the contract of conflicts/performance issues arising in cases of poor performance or non-compliance with contractual obligation by either party to the contract; • Drafts relevant audit responses relevant to contract management in the mission or review any other audit responses that may have aspects purporting to the mission contract management; • Maintains electronic and hardcopy files and records to ensure proper accountability; • Implements work program; • Performs other related duties as required.<br> Competencies<br>Professionalism: Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently. Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.<br> Education<br>High School diploma or equivalent is required. A first-level university degree in combination with 5 (five) years of qualifying experience may be accepted.<br> Job - Specific Qualification<br>Technical training or vocational certificate in Procurement and/or Contracts Management is desirable. Certificate of completion of CIPS Procurement at level 4 is required. (Certificate of completion to be attached). <br> Work Experience<br>At least ten (10) years of progressively responsible experience in contract/quality administration is required. Experience with regards to supply and management is required. Experience providing services to or in a field operation of the United Nations Common System or a comparable international organization is desirable. A minimum of (10) ten years of progressively responsible experience in supply chain, contract management, and/or procurement of global service contracts or related field, with demonstrated expertise in drawdown, liquidation, closure activities is required. Working experience in ERP system such as SAP (UMOJA) is required. Experience in data analytics is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview or informal interview.<br> Special Notice<br>• This position is temporarily available for 364 days. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Please note that pursuant to the Staff selection system policy (ST/AI/2025/2): (1) Applicants for positions in the Field Service category cannot be of the nationality of the country where the position is located, and (2) Applicants for positions in the Professional and higher categories in a mission, field operation, or resident coordinator’s office cannot be of the nationality of the country where the position is located. For currently serving staff of a United Nations Common System organization, only the UN-recognized nationality will be considered for the purposes of these restrictions. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. Please note that pursuant to the Staff selection system policy (ST/AI/2025/2): (1) Applicants for positions in the Field Service category cannot be of the nationality of the country where the position is located, and (2) Applicants for positions in the Professional and higher categories in a mission, field operation, or resident coordinator’s office cannot be of the nationality of the country where the position is located. For currently serving staff of a United Nations Common System organization, only the UN-recognized nationality will be considered for the purposes of these restrictions.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests.</p> <p>Bears a full and comprehensive knowledge of the hotel, including all departments, services and outlets.</p> <p>Ensures personalized service is offered to guests during their stay.</p> <p>Acts as the reference team member for guests during their stay and ensures that all requests from guests are made possible or are followed up.</p> <p>Maintains a high level of communication and feedback within the department.</p> <p>Identifies and anticipates guest needs.</p> <p>Is continually proactive in all areas of operation.</p> <p>Abides by all policies and procedures as stated in the Butler Services Policy Manual.</p> <p>Reports for duty punctually and in accordance with the issued department schedule.</p> <p>Adheres at all times to the hotel grooming and uniform standards.</p> <p>Assists with luggage delivery and collection.</p> <p>Provides food and beverage service in the Fairmont Gold lounge with the ability to handle plate and hand-carried service.</p> <p>Prepares bar beverages and liquor pouring according to the guidelines given.</p> <p>Carries out general cleaning and checking for equipment in the Fairmont Gold pantry.</p> <p>Warms up rooms according to Fairmont housekeeping standards, checking that all room equipment is functioning.</p> <p>Reports guest complaints, requests and inquiries to Fairmont Gold Manager or Fairmont Gold Supervisor.</p> <p>Reports any unusual occurrences or requests to the Manager or Assistant Manager.</p> <p>Maintains the cleanliness and coordinates maintenance work with the engineering department of all Fairmont Gold areas and equipment.</p> <p>Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests.</p> <p>Participates in the orientation, meeting, and training process of all colleagues assigned to Fairmont Gold.</p> <p>Possesses working knowledge of the hotel Property Management System.</p> <p>Bears full understanding and knowledge of all in-suite services, technology, amenities, functions and systems.</p> <p>Is responsible for the Butler Pantry on allocated floors, ensuring that the pantry and other related Heart of House areas are correctly stocked and maintained according to set standards.</p> <p>Collects designated telephones (and checks their working conditions), and working sheets.</p> <p>Attends daily shift briefings.</p> <p>Coordinates and liaises with the Butler team.</p> <p>Carries out pre-arrival interviews.</p> <p>Ensures that all procedures and responsibilities relating to the greeting and arrival procedures are adhered to.</p> <p>Assists and coordinates all in-room and suite guest needs and requirements.</p> <p>Refreshes the suites and coordinates daily housekeeping service and evening service.</p> <p>Coordinates laundry and pressing collection and delivery.</p> <p>Reports any suite maintenance requirements according to standard procedures.</p> <p>Coordinates delivery of all amenities and/or gifts.</p> <p>Coordinates delivery of preferred newspapers and magazines to all suites.</p> <p>Coordinates replenishment of refreshment center, assisting with control via in-room dining.</p> <p>Ensures that all glassware, chinaware, and cutlery in the suite are cleaned, free of stains and presented as per standard.</p> <p>Sets up any bottle of complimentary drink as per standard.</p> <p>Ensures a daily replenishment of good quality fruits, according to guests’ preferences.</p> <p>Ensures that the flowers are always fresh and displayed in fresh water.</p> <p>Ensures that guest supplies are replenished and displayed as per standard.</p> <p>Provides personalized guest service including luggage packing and unpacking, shoe polishing, laundry collecting and delivery.</p> <p>Provides tea, coffee and beverage service to all suites and other rooms as required.</p> <p>Coordinates in-room dining order taking and delivery as required.</p> <p>Builds a rapport with all allocated guests and maintains interactions in order to facilitate guest recognition and obtain information regarding their preferences for guest history.</p> <p>Provides a continual source of information, help and assistance to all guests.</p> <p>Checks the suites prior to guest arrival.</p> <p>Coordinates all guest entertainment, activities, making reservations, and using concierge as and when required.</p> <p>Ability to provide full itineraries of entire stay, with updates daily on evening service.</p> <p>Facilitates guest departure, coordinating between reception and guest to gain final approval and payment.</p> <p>Checks room after departure for lost belongings.</p> <p>Upsells hotel outlets at every opportunity.</p> <p>Coordinates with concierge for the storage of stowed away items.</p> <p>Liaises closely with reception, housekeeping, valet, food and beverage, concierge, and IT.</p> <p>Has up-to-date knowledge and ability to assist with all common in-room IT needs.</p> <p>Has a full and comprehensive knowledge of the hotel, including all departments, services and outlets.</p> <p>Updates and maintains all guest history files, including ProfilePlus.</p> <p>Assists in training of housekeeping and food and beverage staff in the special needs of suite guests.</p> <p>Orders all necessary operating stock when necessary.</p> <p>Maintains amicable and cooperative working relations with other departments.</p> <p>Attends any courses management may deem beneficial.</p> <p>Carries out other duties as directed by management.</p> <p>Understands that business demands sometimes make it necessary to move colleagues from their accustomed shifts to other shifts.</p> <p>Performs other additional duties and special projects at the direction of Fairmont Gold Manager.</p> <h4>Qualifications</h4> <ul> <li>Excellent verbal, interpersonal and communication skills.</li> <li>Must be a strong team player with strong departmental cooperation.</li> <li>Must be able to work well under pressure in a fast paced and constantly changing environment.</li> <li>Fluent in English and local language with a third language as an asset.</li> <li>Must be able to handle a multitude of tasks in an intense, ever changing environment.</li> <li>Must be flexible in terms of working hours and able to work with little or no supervision.</li> <li>Must have the ability to assess and make decisions based on strong analytical and problem-solving skills.</li> <li>Must be able to maintain excellent professional presentation and grooming.</li> <li>High school diploma is necessary.</li> <li>Knowledge of computers including Microsoft Office products and Property Management System (Micros-Fidelio preferred).</li> <li>A minimum of two years prior experience in related hospitality fields is necessary.</li> <li>Luxury five star experience necessary.</li> <li>Prior formalized training as a butler is highly regarded.</li> <li>Butlers must be able to lift in excess of 70-pound loads.</li> <li>Must be willing to work varied hours, including nights, weekends, holidays and split shifts according to the needs of the guests.</li> <li>Must be able to stand for 90% of their scheduled time.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity and inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE:</strong> Finance Manager<br><strong>REPORTING TO:</strong> Head of Treasury and Financial Compliance<br><strong>GRADE:</strong> 2<br><strong>REPORTING TO POSITION:</strong> Finance Coordinators-Finance Officers<br><strong>LOCATION:</strong> TBC<br><strong>CHILD SAFEGUARDING</strong><br> Level 3: &nbsp;the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.<br><strong>ROLE Purpose:</strong><br> This role will provide the primary financial inputs into all aspects of Treasury &amp; Accounting for the Syria Country Office. This includes providing key support for overall Treasury and accounting management as well as assisting in the implementation of finance policies, procedures, and systems.</p><br><p><strong>MAIN RESPONSIBILITIES</strong></p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;Managing all aspects of day-to-day operations of Treasury department.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Assist in the implementation of finance policies, procedures, and systems.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Processing of daily bank and cash payments in line with SCI Finance manual.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Oversee Cash Management processes, weekend and month-end cash count, and cash balance monitoring &nbsp; &nbsp; &nbsp;process to ensure the sufficient cash flow is available to support the program operations in country and in the &nbsp;&nbsp;&nbsp;&nbsp;field.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Liaison with bank on all banking issues.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure proper calculation and on-time payments of payroll, benefits and applicable taxes.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Managing the month-end accounting close process, amortization, account reconciliation, ensuring accuracy &nbsp;&nbsp;&nbsp;&nbsp;and completeness of the ledgers, journal bathes and all supporting documentation in the country office and &nbsp;&nbsp;&nbsp;&nbsp;field offices (coding, approval, uploading...)<br> •&nbsp;&nbsp;&nbsp;&nbsp;Prepare the monthly financial report and any other required reporting to Regional Office and Centre Office &nbsp;&nbsp;&nbsp;&nbsp;in precise and timely manner.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Review of Trial balance on daily basis and resolving issues in Balance sheet accounts.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Tracking of pending items in the balance sheet and duly communicate to FO’s for the appropriate entry.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Finalizing country program cash forecast each month.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Maintaining close coordination with field and CO finance focal persons.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Maintaining a schedule for monitoring and support to the field offices.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Train finance field staff on preparation of effective cash forecast.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Review the reclassifications proposed by program staff for eligibility in line with donor regulations an&nbsp;in line with SCI Financial policies.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure field offices receive adequate support to operate efficient accounting systems.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Carry out inductions and staff trainings for finance procedures, donor requirements etc.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Lead the audit processes within the assigned location. Proactively Liaising with Program and sub-award units as necessary.</p><br><p><strong>SKILLS AND BEHAVIOURS (our Values in Practice)</strong><br><strong>Understanding humanitarian contexts and application of humanitarian principles</strong><br> •&nbsp;&nbsp;&nbsp;&nbsp;Able to assess and analyse key issues in the humanitarian situation and formulate actions around them<br> •&nbsp;&nbsp;&nbsp;&nbsp;Leads on the development of an organisational response based on an understanding of the contexts<br><strong>Achieving results effectively</strong><br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensures efficient and transparent use of resources in accordance with internal controls<br> •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrates flexibility to adapt plans and make decisions in rapidly changing environments<br> •&nbsp;&nbsp;&nbsp;&nbsp;Actively manages risk and takes action to reduce risk.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Makes changes to improve performance as a result of information received.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Creates measures and metrics to track performance.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Documents lessons learned and applied them to future projects<br><strong>Maintaining and developing collaborative relationships</strong><br> •&nbsp;&nbsp;&nbsp;&nbsp;Establishes clear objectives with teams and individuals and monitors progress and performance<br> &nbsp;&nbsp;&nbsp;&nbsp;Operating safely and securely<br> •&nbsp;&nbsp;&nbsp;&nbsp;Undertakes effective risk assessments and develops contingency plans<br> •&nbsp;&nbsp;&nbsp;&nbsp;Takes appropriate, coordinated and consistent action to handle situations of personal risk and risk for &nbsp;&nbsp;&nbsp;&nbsp;others<br> •&nbsp;&nbsp;&nbsp;&nbsp;Reduces vulnerability by complying with safety and security protocols set by the organisation<br><strong>Managing yourself in a pressured and changing environment:</strong><br> •&nbsp;&nbsp;&nbsp;&nbsp;Remains focused on the objectives and goals in a rapidly changing environment<br> •&nbsp;&nbsp;&nbsp;&nbsp;Suggests creative improvements and different ways of working<br> •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrates personal integrity by using one’s position responsibly and fairly<br> •&nbsp;&nbsp;&nbsp;&nbsp;Makes time to learn from experience and feedback and applies the lessons to a new situation<br><strong>Leadership: Action; Thinking; Self; Inspiring; Developing Others</strong><br> •&nbsp;&nbsp;&nbsp;&nbsp;Adapts plans and approaches based upon awareness of the external context<br> •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrates managerial courage by confronting difficult situations, seeking resolution, and championing &nbsp;&nbsp;&nbsp;&nbsp;ideas.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Actively contributes to a team environment where team members feel able to contribute, champion or &nbsp;&nbsp;&nbsp;&nbsp;challenge decisions<br> •&nbsp;&nbsp;&nbsp;&nbsp;Takes responsibility for own development, and actively takes steps to better understand and address own &nbsp;&nbsp;&nbsp;&nbsp;strengths and weaknesses.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Effectively influences others by understanding their interests and showing how they will be met by own preferred solution.</p><br><p><strong>QUALIFICATIONS AND EXPERIENCE&nbsp;</strong><br><strong>Essential</strong></p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;BSc degree in accounting/finance or equivalent.) with 5 years of post-qualification accounting experience.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Experience of and well developed skills in staff management, supervision and capacity building<br> •&nbsp;&nbsp;&nbsp;&nbsp;Proven track record of supporting a senior management team, and providing strategic support across &nbsp;&nbsp;&nbsp;&nbsp;multiple sectors and/or regions&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of the requirements of the major emergency donors and experience in budgeting and reporting to &nbsp;&nbsp;&nbsp;&nbsp;donors.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Good attention to detail and analytical skills<br> •&nbsp;&nbsp;&nbsp;&nbsp;Computer literate (i.e. WORD, advanced Excel, Outlook, Internet Explorer, financial systems).<br> •&nbsp;&nbsp;&nbsp;&nbsp;Cultural awareness and ability to build relationships quickly with a wide variety of people<br> •&nbsp;&nbsp;&nbsp;&nbsp;Patient, adaptable, flexible, able to improvise and remain responsive and communicate clearly and &nbsp;&nbsp;&nbsp;&nbsp;effectively under pressure<br> •&nbsp;&nbsp;&nbsp;&nbsp;Excellent planning, management and coordination skills, with the ability to organise a workload comprised &nbsp;&nbsp;&nbsp;&nbsp;of varying and changing tasks and responsibilities<br> •&nbsp;&nbsp;&nbsp;&nbsp;Strong communication (written and spoken), and interpersonal skills in English, with experience in &nbsp;&nbsp;&nbsp;&nbsp;managing &nbsp; &nbsp; &nbsp; multicultural teams<br><strong>Desirable&nbsp;</strong><br> •&nbsp;&nbsp;&nbsp;&nbsp;Experience with any Save the Children financial systems and overseas accounting software.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Significant experience with NGOs in an international emergency environment<br> •&nbsp;&nbsp;&nbsp;&nbsp; Fluent in English and Arabic<br> &nbsp;</p><br><br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br><br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs&nbsp;We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>The position is located in the Office of the Special Envoy of the Secretary General for Yemen (OSESGY). The incumbent will be based in Amman, Jordan and will report to the Supply Officer in Sana’a.<br> Responsibilities<br>Within the limits of delegated authority, the Supply Officer will be responsible for performing the following duties: • Develops, reviews, monitors, assesses and manages technical contracts for the provision of support services. • Plans and prepares current cost estimates/budget implications and long-term forecasts of Organization’s requirements for machinery, equipment, tools, materials, services, supplies, food aid and utilities. • Monitors KPIs, designs business analytics reports for property, plant and equipment. Supervise asset management, property management and yearly financial report submission functions. • Initiates actions for disposal of items including preparing asset disposal plan, case preparation for write off in accordance with Financial rules and delegation of authority. • Undertakes market research and reviews best practices in contract development and adapts such practices to United Nation’s (UN) requirements. • Establishes and/or reviews mission requirements. Initiates actions to fulfill and control these requirements. • Conducts technical survey visits both in start-up phase and during implementation to plan and ensure most efficient use of resources. • Develops plans for redeployment of assets for intra and intra mission transfer when Missions are liquidated. • Ensures that accurate and complete accounting, reporting and internal control systems are functioning and that all relevant records are maintained. • Analyzes problems, audit and performance reports on mission activities and provides remedial action programmes where required. • Maintains accurate allocation and control of all equipment and stores received, stored and distributed by the mission. • Manages Central Warehouse Operations including complex transactions, Inventory corrections, reporting. • Prepares Receiving and Inspection (R &amp; I) Reports for submission to Procurement Unit. • Monitors Third Party Agent procurement status. • Reviews, prepares, defends supply-related Headquarters Committee on Contracts (HCC) cases and initiates action to fulfill and control these requirements. • Provides guidance to or supervises new/junior staff. • Performs other duties as required.<br> Competencies<br>Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Match the audience; Demonstrates openness in sharing information and keeping people informed. Planning and Organizing: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments and adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently. Accountability: Takes ownership of all responsibilities and honours commitments; Delivers outputs for which one has responsibility within prescribed time, cost and quality standards; Operates in compliance with organizational regulations and rules; Supports subordinates, provides oversight and takes responsibility for delegated assignments; Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.<br> Education<br>High school diploma or equivalent is required.<br> Job - Specific Qualification<br>Technical or vocational certificates in business administration, public administration, engineering, law or other relevant field is required. <br> Work Experience<br>A minimum of ten (10) years of progressively responsible experience in supply services, property and asset management, logistics, engineering, project management or related area is required. The minimum years of relevant experience is reduced to five (5) years for candidates who possess a first-level university degree. Experience in Mission liquidation activities including developing PADP right through to the finalization of the ADP is required. Advanced working skills in SAP ERP (Umoja ECC) and Umoja Business Analytics (BA) is required. Experience in Supply, Asset, Property, and Inventory management in International Organizations is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview or informal interview.<br> Special Notice<br>• This position is temporarily available for 364 days. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. Please note that pursuant to the Staff selection system policy (ST/AI/2025/2): (1) Applicants for positions in the Field Service category cannot be of the nationality of the country where the position is located, and (2) Applicants for positions in the Professional and higher categories in a mission, field operation, or resident coordinator’s office cannot be of the nationality of the country where the position is located. For currently serving staff of a United Nations Common System organization, only the UN-recognized nationality will be considered for the purposes of these restrictions.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>This position is located within the Office of the Special Envoy of the Secretary-General for Yemen and will be based in Amman, Jordan. The Air Operations Officer will report to the Chief of Mission Support.<br> Responsibilities<br>Within delegated authority, the incumbent will perform the following duties: •Manages and supervises the activities of the OSESGY Aviation Unit. • Monitors that air operations are conducted in compliance with Air Tasking Orders (ATOs), Standard Operating Procedures (SOPs), UN directives, Department of Peace Operations (DPO) / Department of Operational Support (DOS) Aviation Manual, UN Aviation Standards for Peacekeeping and Humanitarian Air Transport Operations (UN AVSTADS), UN Aviation Safety Manual, ICAO standards and recommended practices and the host country's Aeronautical Information Publications (AIPs). • Reviews and approves Air Mission Requests and ensures that the most suitable air asset(s) is / are assigned to achieve a task with maximum safety, cost efficiency and effectiveness in the mission support. • Verifies with Chief Planning, the daily projected Air Tasking Orders (ATOs) for conformance and compliance with the requested tasks, resolves conflicting priorities and ensures that ATOs are published and communicated to all relevant elements in accordance with the established procedures and deadlines. • Manages routine (regular passenger/cargo, logistics resupply) flights, special (casualty and medical evacuation, VIP) flights and military operational flights. • Manages the integrated search and rescue operations for UN air assets and other aircraft upon request. • Supervises timely coordination of diplomatic over flight/landing clearances, ground handling support and hotel accommodation/meal/transportation arrangements for aircrews. • Conducts the aviation risk management for UN aviation activities in accordance with the established procedures. • Monitors utilization of UN air assets and analyses the statistical data obtained. • Liaises with other UN units/sections, non-government and government organizations and intergovernmental agencies on aviation matters. • Develops and implements the standard operating procedures for the related aviation processes. • Ensures that aircrews are briefed and conversant with UN policies, aviation safety requirements and the latest applicable aviation standard operating procedures. • Monitors that appropriate reference documents are current, readily available and accessible to all aircrew members and aviation personnel. • Develops inputs for budget proposals for the mission's air transport operations. • Develops inputs for the Mission's Statement of Requirements to UNHQ for aircraft acquisition. • Provides responses to UNHQ during aircraft technical evaluations to ensure that vendor’s proposals meet technical requirements. • Supervises the preparation of operational plans, performance reports, and responses to internal and external audit observations. • Analyzes, in coordination with the UNHQ Aviation Safety Section (AvSS), the aviation safety reports, perform Aircraft and Airfield inspection, identifies necessary corrective and preventive measures and informs the Chief Mission Support, Chief Aviation Safety Section, and Chief Air Transport Services on the required actions. • Manages the allocation and rotation of appropriate work assignments. • Coordinates the individual annual work plans and produces detailed performance assessments and evaluations for the subordinate staff members. • Develops and coordinates training courses, workshops and other related training activities. • Performs other related duties as required.<br> Competencies<br>• Professionalism: Knowledge of diverse air transport operations, including phases of the Invitation to Bid, Request for Proposals, Letters of Assist, etc. Ability to review alternative options and select the most effective and cost efficient mode of transport of equipment, supplies and personnel to and from field missions. Ability to provide technical leadership; strong negotiating skills and ability to influence others to reach agreement. Knowledge of institutional mandates, policies and guidelines pertaining to air transport operations and related matters. Ability to complete in-depth analyses and to formulate conclusions and recommendations. Knowledge of UN financial regulations and rules. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Teamwork: Works collaboratively with colleagues to achieve organizational goals; Solicits input by genuinely valuing others' ideas and expertise; Is willing to learn from others; Places team agenda before personal agenda; Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; Shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Accountability: Takes ownership of all responsibilities and honours commitments; Delivers outputs for which one has responsibility within prescribed time, cost and quality standards; Operates in compliance with organizational regulations and rules; Supports subordinates, provides oversight and takes responsibility for delegated assignments; Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. Leadership: Serves as a role model that other people want to follow; Empowers others to translate vision into results; Is proactive in developing strategies to accomplish objectives; Establishes and maintains relationships with a broad range of people to understand needs and gain support; Anticipates and resolves conflicts by pursuing mutually agreeable solutions; Drives for change and improvement; Does not accept the status quo; Shows the courage to take unpopular stands.<br> Education<br>An advanced university degree (Master's degree or equivalent) in Air Transportation/Aviation Management, Air Traffic Management, Aviation Safety Management, Aerospace/Aeronautical Engineering, or graduation from an equivalent military educational establishment is required. A first-level university degree with a relevant combination of education, professional training, certification in air transport, and two (2) additional years of experience in air transportation related occupation, may be accepted in lieu of the advanced university degree.<br> Job - Specific Qualification<br>Training and certification as a Commercial Pilot, or a Flight Operations Officer/Flight Dispatcher, Aerospace/Aeronautical Engineering, or an Air Traffic Controller or an equivalent military qualification is required. <br> Work Experience<br>A minimum of five (5) years of progressively responsible experience in air transport operations or aviation safety, with at least three (3) years of managerial experience on a position directly related to the coordination of complex air transport operations in the international environment is required. Experience in handling Air Operations in Middle East is required. Experience in the safety and quality management is required. Experience in the use of ICAO standards and recommended practices is required. Experience in international operations in a post conflict environment is desirable. Experience in managing military air operations is desirable. Experience in Airspace Management is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview or informal interview.<br> Special Notice<br>• This position is temporarily available for 364 days. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to "internal candidates," who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. • The expression "Internal candidates" shall mean staff members who have been recruited after a competitive examination under staff rule 4.16 or after the advice of a central review body under staff rule 4.15. • A current staff member who holds a fixed-term, permanent or continuing appointment may apply for temporary positions no more than one level above his or her current grade. However, a current staff member who holds an appointment at the G-6 or G-7 level may also apply to temporary positions in the Professional category up to and including the P-3 level, subject to meeting all eligibility and other requirements for the position. In accordance with ST/AI/1999/17 section 2.3, an SPA may only be granted to one level higher than the personal level of the staff member assigned to higher-level functions in his or her own category, whether the higher-level functions are one or several levels higher than the personal level of the staff member. Staff in the General Service and related categories temporarily placed against a post at the Professional level may receive an SPA to the P-1 or P-2 level. • For information on special post allowance, please refer to ST/AI/1999/17. For more details on the administration of temporary appointments please refer to ST/AI/2010/4/Rev.1. • A staff member holding a temporary appointment shall be regarded as an external candidate when applying for other positions, and may apply for other temporary positions at any level, subject to section 5.7 below and staff rule 4.16 (b) (ii). Therefore, a staff member holding a temporary appointment in the General Service or related categories may only apply to positions within those categories. For full information on eligibility requirements, please refer to section 5 of ST/AI/2010/4Rev.1 on Temporary Appointments. In its resolution 66/234, the General Assembly further "stressed that the Secretary-General should not recur to the practice of temporarily filling posts in the Professional and higher categories with General Service staff members who have not passed the General Service to Professional category examination other than on an exceptional basis, and requests the Secretary-General to ensure that temporary occupation of such posts by the General Service staff shall not exceed a period of one year, effective 1 January 2013…" Consequently, eligible candidates in the General Service or related categories for temporary job openings in the Professional category that have not passed the competitive examination may be selected only on an exceptional basis endorsed by the Office of Human Resources Management where no other suitable candidate could be identified. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. An external candidate selected for this position is bound by the prevailing condition of the staff selection system under ST/AI/2010/3, as amended, and ST/AI/2010/4/Rev.1. A staff member holding a temporary appointment who is recruited in the Professional and above categories on a temporary appointment, and placed on a position authorized for one year or longer may not apply for or be reappointed to his/her current position within six months of the end of his/her current service. This provision does not apply to staff members holding temporary appointments and placed on positions authorized for one year or more in duty stations authorized for peacekeeping operations or special political missions. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. • Staff members are not eligible to apply for the current temporary job opening if they are unable to serve the specified duration of temporary need before reaching the mandatory age of separation. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. • Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position. • The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. • At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. Please note that pursuant to the Staff selection system policy (ST/AI/2025/2): (1) Applicants for positions in the Field Service category cannot be of the nationality of the country where the position is located, and (2) Applicants for positions in the Professional and higher categories in a mission, field operation, or resident coordinator’s office cannot be of the nationality of the country where the position is located. For currently serving staff of a United Nations Common System organization, only the UN-recognized nationality will be considered for the purposes of these restrictions.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and acc </div>