وظائف مهندس مواد

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot, and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.</p> <p>Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed.</p> <p>Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.</p> <p>Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties.</p> <p>Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.</p> <p>Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.</p> <p>Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job Purpose </b><p>Lead the retail store s daily operations, ensuring a seamless customer experience while driving commercial success. You will be responsible for optimizing sales performance, maintaining service excellence, and fostering a high-performance team culture. Acting as the primary decision-maker on-site, you will uphold Emirates' premium retail standards by delivering a personalized and engaging customer journey while ensuring operational efficiency and compliance with company policies.</p> <p> <br> </p> <p> <br> </p> <p> <span> Manage daily store operations, ensuring efficiency, service excellence, and adherence to Emirates retail and service standards. <br> <br> Implement the station s sales strategy within the retail store, utilizing sales tools and insights to maximize direct sales opportunities. <br> <br> Drive revenue by fostering consultative selling, upselling, and cross-selling of Emirates products and services. <br> <br> Lead, mentor, and develop the retail team, ensuring motivation, engagement, and continuous performance improvement. <br> <br> Champion a high-quality, personalized customer experience, maintaining the highest service standards. <br> <br> Ensure strict adherence to image and uniform standards, reinforcing professionalism and brand representation at all times. <br> <br> Oversee store presentation, ensuring all service points, displays, and materials reflect Emirates brand identity. <br> <br> Act as the final escalation point for customer concerns, resolving issues efficiently while upholding service integrity. <br> <br> Monitor and analyse store performance, customer insights, and operational trends to enhance sales and service strategies. <br> <br> Ensure strict compliance with company policies, <span>financial controls, and regulatory requirements, including the management of accountable documents.</span> </span> </p> <ul> <li>Graduate in business, hospitality, or a related field (preferred).</li> </ul> Qualification <ul> <li>Experience: 2+ years in luxury retail, hospitality, or store leadership.</li> <li>Proven ability to inspire, develop, and lead diverse teams.</li> <li>Strong understanding of digital retail tools, CRM systems, and analytics.</li> <li>Airline sales and contact centre experience. </li> </ul> <p>Must have the right to live and work in Jordan</p> Salary &amp; benefits <p>Competitive Salary </p></div></section>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed.</p> <p>Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.</p> <p>Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties.</p> <p>Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies. Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs; assist individuals with disabilities. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. REQUIRED QUALIFICATIONS License or Certification: CPR Certification First Aid Certification Recreation and Fitness Equipment Any certification or training required by local and state agencies.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The project aims to strengthen the national TVET ecosystem, respond to labour market needs, and address youth unemployment and gender disparities. It supports the Ministry of Education's (MoE) ongoing TVET reforms as outlined in the Education Strategic Plan <strong>2020-2025</strong> and the recent BTEC based vocational education reform, offering Level 2 and 3 certifications across multiple specializations. The TA project is supporting MoE s TVET reforms through three key areas, namely: (i) strengthening key institutional and policy elements of the national skills ecosystem for a better enabling institutional and policy environment; (ii) enhancing skills development in priority sectors for young women and men through innovation in TVET; and (iii) improving the perception of TVET while advancing gender inclusivity and equity for all students to become a more attractive pathway for girls and boys in Jordan. Under Output 1.2.1, UNESCO is providing technical assistance to MoE to review and strengthen career guidance systems and tools in schools. This includes reviewing current systems and tools, enhancing the model for the provision of gender sensitive and inclusive career guidance, developing/adapting tools and resources, and training relevant personnel on the updated system, tools and resources. The Career Guidance Review, led by UNESCO with the support of the career guidance expert, assessed existing career guidance and counselling systems, tools and practices in Jordan s TVET sector and provided actionable recommendations for strengthening these services in alignment with national and international standards and priorities. Building on this work and following the development of the Career Guidance Model and Manual, there is a need to operationalize the model through a structured Training of Trainers (ToT) programme. This assignment is therefore not intended to create a new career guidance model. Rather, it will support MoE in institutionalizing and applying the developed Career Guidance Model and Manual through a practical ToT package and training process. The ToT will help build a core group of MoE trainers and relevant staff who can support consistent application of the manual in vocational education schools and contribute to future roll-out and scale up. This assignment falls under the Technical Assistance Programme implemented by UNESCO, which supports the delivery of Output 1.2.1: Technical assistance to MoE to review and strengthen career guidance systems and tools in schools. Specifically, the assignment contributes to Activity 1.2.1.4: Training of relevant personnel on the updated career guidance system, tools and resources, and supports Activity 1.2.1.5: Organising workshops and experience/information sharing sessions on the updated career guidance system for vocational education schools and gender responsive approaches in guidance processes for girls and boys. In line with this, UNESCO Amman Office seeks a qualified individual expert/consultant to design and deliver a ToT programme on the Career Guidance Model and Manual for selected MoE staff, supervisors, counsellors, and/or other relevant vocational education stakeholders. The consultant will ensure: • Development of a practical ToT design and training package aligned with the Career Guidance Model and Manual, MoE priorities, and the TVET reform context. • Delivery of a ToT that enables selected MoE participants to understand, facilitate, and support the use of the Career Guidance Model and Manual in vocational education schools. • Integration of gender-sensitive and inclusive career guidance approaches , labour market information, TVET/BTEC pathways, and links with work-based learning and employer engagement where relevant. • Documentation of training outcomes, participant feedback, lessons learned, and recommendations for future roll-out and scale up.&nbsp;</p><p><br></p><p><span >DUTIES/TASKS AND EXPECTED OUTPUT: The consultant will collaborate closely with the Ministry of Education and UNESCO s program team: To initiate efforts in this area, the expert/consultant will undertake the following tasks: 1. ToT Planning and Alignment Conduct consultations with UNESCO and relevant MoE counterparts to confirm the target participants, training objectives, delivery modality, duration, and expected post training application. The consultant will review the Career Guidance Model and Manual and translate its content into a practical ToT structure, ensuring alignment with MoE systems, existing counsellor roles, vocational education schools, and the broader TVET reform context. 2. Training of Trainers (ToT) Package Design and prepare a complete ToT package that enables selected participants to deliver or support future training and orientation sessions on the Career Guidance Model and Manual. The package should include, at minimum: • Training agenda and session plan. • PowerPoint slides and facilitator notes. • Participant handouts and practical exercises/case studies.</span></p><p>SKILLS AND COMPETENCIES • Strong understanding of labor market responsive programming, youth employability challenges, education-to-employment pathways, and inclusive/gender-sensitive career guidance approaches. • Strong coordination and follow up skills. • Demonstrated proficiency in MS Office applications and other relevant digital tools. • Strong organizational, planning, and prioritization skills. • Ability to manage multiple tasks and deadlines in a timely and efficient manner. • Ability to work proactively, with close daily coordination and limited supervision. • Ability to work effectively under pressure and in a multicultural environment. • High sense of professionalism, discretion, and reliability. • Excellent communication and interpersonal skills, including the ability to interact professionally and appropriately with government counterparts, education institutions, consultants, service providers, and other stakeholders. • Strong teamwork skills and ability to work constructively with UNESCO team members and external partners. • Good institutional understanding, including respect for communication channels, reporting lines, roles, responsibilities, and appropriate communication protocols. • Ability to maintain respectful, clear, and solution-oriented communication, including in sensitive or time sensitive situations. LANGUAGES • Excellent knowledge of English language including strong drafting, documentation, and reporting skills DESIRABLE QALIFICATIONS • Direct experience in Jordan and/or the MENA region, including familiarity with career guidance reforms, TVET/BTEC pathways, Ministry of Education systems, school counsellors, supervisors, or vocational education stakeholders. • Extensive experience in career services capacity building, especially in diverse contexts. • Track record of donor-funded education reform projects, preferably UNESCO.&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>REQUIRED QUALIFICATIONS</strong> EDUCATION • Advanced University degree (Master or equivalent) in education, international education, career development, counselling, psychology, organizational change, workforce development, TVET, education policy, social sciences, or a related field. WORK EXPERIENCE • At least 10years of relevant professional experience in career guidance/career development, employability, workforce education, TVET, or school to work transition programming. • Demonstrated experience designing and delivering training, ToT, workshops, or capacity-building programs for education personnel, career guidance practitioners, counsellors, career services staff, or similar stakeholders. • Proven experience developing user centered career guidance, career readiness, employability, or job-search manuals, toolkits, training materials, facilitator guides, digital resources, or practical implementation tools. • Proven Experience engaging with senior education stakeholders, universities, ministries, development partners, or education institutions on career guidance, career services, workforce development, or education reform initiatives. SKILLS AND COMPETENCIES • Strong understanding of labor market responsive programming, youth employability challenges, education-to-employment pathways, and inclusive/gender-sensitive career guidance approaches. • Strong coordination and follow up skills. • Demonstrated proficiency in MS Office applications and other relevant digital tools. • Strong organizational, planning, and prioritization skills. • Ability to manage multiple tasks and deadlines in a timely and efficient manner. • Ability to work proactively, with close daily coordination and limited supervision. • Ability to work effectively under pressure and in a multicultural environment. • High sense of professionalism, discretion, and reliability. • Excellent communication and interpersonal skills, including the ability to interact professionally and appropriately with government counterparts, education institutions, consultants, service providers, and other stakeholders. • Strong teamwork skills and ability to work constructively with UNESCO team members and external partners. • Good institutional understanding, including respect for communication channels, reporting lines, roles, responsibilities, and appropriate communication protocols. • Ability to maintain respectful, clear, and solution-oriented communication, including in sensitive or time sensitive situations. LANGUAGES • Excellent knowledge of English language including strong drafting, documentation, and reporting skills DESIRABLE QALIFICATIONS • Direct experience in Jordan and/or the MENA region, including familiarity with career guidance reforms, TVET/BTEC pathways, Ministry of Education systems, school counsellors, supervisors, or vocational education stakeholders. • Extensive experience in career services capacity building, especially in diverse contexts. • Track record of donor-funded education reform projects, preferably UNESCO. • Direct engagement with ministries and educational regulators across several countries. • Contextualized understanding of youth employability challenges and solutions in Jordan and MENA. • Expertise in building employer-education partnerships and designing work-based learning models for diverse populations. • Knowledge of the Arabic Language. • Experience in BTEC or any similar programs.</p><p></p></section>

<p><h4>Description</h4> <p>A CEO personal assistant provides comprehensive administrative and personal support to the Chief Executive Officer, ensuring smooth daily operations and enabling the CEO to focus on strategic priorities. This role requires exceptional organization, discretion, flexibility, and the ability to manage both business and personal matters with professionalism and confidentiality.</p> <h4>Responsibilities</h4> <ul> <li>Manage and maintain the CEO’s complex calendar, including scheduling meetings, appointments, and events.</li> <li>Coordinate domestic and international travel arrangements (flights, accommodation, itineraries).</li> <li>Act as a primary point of contact between the CEO and internal/external stakeholders.</li> <li>Screen calls, emails, and correspondence; respond or prioritize as needed.</li> <li>Prepare reports, presentations, meeting agendas, and briefing materials.</li> <li>Take minutes during meetings and follow up on action items.</li> <li>Handle confidential documents and sensitive information with discretion.</li> <li>Support in organizing company events, board meetings, and executive sessions.</li> <li>Manage personal tasks for the CEO when required (appointments, reservations, etc.).</li> <li>Track deadlines and ensure timely completion of tasks and projects.</li> <li>Assist in basic project coordination and follow-ups across departments.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in business administration or any related field.</li> <li>1-3 years in a similar role.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Strong sense of ownership, initiative-taker with a passion for change.</li> <li>Organizational skills.</li> <li>Problem-solving skills.</li> <li>Confidentiality.</li> <li>Tech savviness.</li> <li>Resourcefulness.</li> <li>Professionalism.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>A CEO personal assistant provides comprehensive administrative and personal support to the Chief Executive Officer, ensuring smooth daily operations and enabling the CEO to focus on strategic priorities. This role requires exceptional organization, discretion, flexibility, and the ability to manage both business and personal matters with professionalism and confidentiality.</p> <h4>Responsibilities</h4> <ul> <li>Manage and maintain the CEO’s complex calendar, including scheduling meetings, appointments, and events.</li> <li>Coordinate domestic and international travel arrangements (flights, accommodation, itineraries).</li> <li>Act as a primary point of contact between the CEO and internal/external stakeholders.</li> <li>Screen calls, emails, and correspondence; respond or prioritize as needed.</li> <li>Prepare reports, presentations, meeting agendas, and briefing materials.</li> <li>Take minutes during meetings and follow up on action items.</li> <li>Handle confidential documents and sensitive information with discretion.</li> <li>Support in organizing company events, board meetings, and executive sessions.</li> <li>Manage personal tasks for the CEO when required (appointments, reservations, etc.).</li> <li>Track deadlines and ensure timely completion of tasks and projects.</li> <li>Assist in basic project coordination and follow-ups across departments.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in business administration or any related field.</li> <li>1-3 years in a similar role.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Strong sense of ownership, initiative-taker with a passion for change.</li> <li>Organizational skills.</li> <li>Problem-solving skills.</li> <li>Confidentiality.</li> <li>Tech savviness.</li> <li>Resourcefulness.</li> <li>Professionalism.</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>Sarmad is a Saudi fintech group building technology, platforms, and ventures for the financial sector, with a focus on enabling financial institutions in emerging markets.</p> <p>We are hiring a brand and marketing designer to create polished visual assets for Sarmad and Thamar across social media, presentations, proposals, white papers, brochures, reports, website assets, and sales materials.</p> <h4>Job description</h4> <ul> <li>Design marketing assets for Sarmad and Thamar across digital, sales, and brand channels</li> <li>Create LinkedIn visuals, carousels, campaign assets, and leadership content visuals</li> <li>Design sales decks, proposals, brochures, one pagers, white papers, and reports</li> <li>Support website visuals, icons, diagrams, and visual layouts</li> <li>Build reusable templates and visual systems for the marketing team</li> <li>Work with content and product marketing to turn complex messages into clear visual assets</li> </ul> <h4>Requirements</h4> <ul> <li>5+ years of experience in brand design, marketing design, B2B design, fintech design, financial services design, or technology design</li> <li>Strong portfolio required showing social media design, presentations, brochures, proposals, and long form assets</li> <li>Strong command of Adobe Creative Suite, Figma, Canva, and PowerPoint</li> <li>Strong understanding of typography, hierarchy, spacing, and brand consistency</li> <li>Ability to turn complex financial and technology concepts into clear visual designs for senior B2B audiences</li> </ul> <p>Applications without relevant B2B technology, fintech, banking, investment, or financial services design work will not be considered.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">The Center Operations Specialist position is responsible for executing the day-to-day operations of one or more USO Centers, providing excellent customer service, and maintaining a safe, friendly, and inviting environment for service members. This position also manages and delivers, and may assist in designing, high quality, self-sustaining and cost-efficient programs, events and activities in locations surrounding the Center(s). It provides valuable, engaging and memorable experiences for military service members and their families, and may also guide and administer volunteers.<br>Principal Duties and Responsibilities (*Essential Duties)<br>• Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.*<br>• Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.*<br>• Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.*<br>• Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.*<br>• As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.*<br>• Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.*<br>• Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.*<br>• Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.*<br>• With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.*<br>• Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.*<br>• Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.*<br>• Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.*<br>• May be required to operate a USO or personal motor vehicle.<br>• Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders.<br>Job Specifications<br>• High School Diploma or equivalent.<br>• 2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.<br>• Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.<br>• Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.<br>• Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.<br>• Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.<br>• Ability to achieve desired results while working collaboratively in a team environment.<br>• Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.<br>• Willingness and ability to work non-standard hours as needed.<br>• General knowledge of military community preferred.<br>• Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver s license.<br>• Ability to obtain and maintain a valid United States passport and valid foreign driver s license* (in applicable locations/regions)<br>• Must be a strong advocate of the USO s mission.<br></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Center Operations Specialist position is responsible for executing the day-to-day operations of one or more USO Centers, providing excellent customer service, and maintaining a safe, friendly, and inviting environment for service members. This position also manages and delivers, and may assist in designing, high quality, self-sustaining and cost-efficient programs, events and activities in locations surrounding the Center(s). It provides valuable, engaging and memorable experiences for military service members and their families, and may also guide and administer volunteers. Principal Duties and Responsibilities (<em>Essential Duties</em>)</p><ul><li>Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.</li><li>Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.</li><li>Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.</li><li>Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.</li><li>As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.</li><li>Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.</li><li>Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.</li><li>Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.</li><li>With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.</li><li>Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.</li><li>Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.</li><li>Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.</li><li>May be required to operate a USO or personal motor vehicle.</li><li>Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Job Specifications</strong></p><ul><li>High School Diploma or equivalent.</li><li>2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.</li><li>Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.</li><li>Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.</li><li>Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.</li><li>Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.</li><li>Ability to achieve desired results while working collaboratively in a team environment.</li><li>Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.</li><li>Willingness and ability to work non-standard hours as needed.</li><li>General knowledge of military community preferred.</li><li>Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver s license.</li><li>Ability to obtain and maintain a valid United States passport and valid foreign driver s license* (in applicable locations/regions)</li><li>Must be a strong advocate of the USO s mission.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>EMPLOYMENT OPPORTUNITY</p> <p>EXTERNAL POSTING<br> </p> <p> <br> </p> <p> <br> </p> <p>-POSITION TITLE: Logistics Assistant </p> <p>-POSITION LOCATION: Amman - Jordan</p> <p>-REPORTS TO: Logistics &amp; Procurement Officer</p> <p>-CONTRACT TERM: Full time, 1 year (renewable based on performance and fund availability) </p> <p>-LANGUAGES REQUIRED: Good spoken and written English Skills &amp; Fluency in Arabic </p> <p>-APPLICATION DEADLINE: June 13th, 2026</p> <p>-START DATE: As soon as possible </p> <p> <br> </p> <p> <br> </p> <p>BACKGROUND:</p> <p> <br> </p> <p>WUSC is a Canadian global development organization working to catalyze positive education and economic outcomes for young people. We bring together and collaborate with a diverse network of partners (including students, volunteers, schools, governments, not-for-profits, and businesses) who share this mission. Together, we influence systems change, and foster inclusive, youth-centered solutions that enable young people to thrive and belong. We work with all young people, with a focus on women and displaced populations. WUSC currently operates in 28 countries across Africa, Asia, the Middle East, and Latin America and the Caribbean, as well as in Canada, with an annual budget of approximately CAD $65 million. Our global team includes over 100 staff in Canada and more than 250 staff internationally, implementing a diverse portfolio of development projects in collaboration with numerous multilateral and bilateral donors, and philanthropic foundations.</p> <p> <br> </p> <p> <br> </p> <p>RESPONSIBILITIES:</p> <p> <br> </p> <p>1) Driving &amp; Navigating WUSC Jordan Fleet (as per WUSC Road Safety &amp; Fleet Management Manual)</p> <p> <br> </p> <ul> <li>To be responsible for any vehicle they drive, and transporting authorized WUSC personnel on official duty and cargo to the points of destination. This includes collecting documents/goods from partners and suppliers;</li> <li>To be responsible for the day-to-day maintenance of their designated WUSC vehicle(s). This includes checking of oil (engine &amp; brakes) and water (battery), adjusting Gas pressure as well as ensuring that all required tools in the vehicle are functional and available;</li> <li>To coordinate with any supplier who is renting out any vehicle(s) to WUSC Jordan Office to ensure timely maintenance, repairs, and reviewing the received monthly invoices before being transferred to the Finance Department team;</li> <li>To be responsible for the safe-keeping of tools and documents kept in the vehicle. Any damage or loss must be reported immediately;</li> <li>To be responsible for the designated vehicle/s being representative and clean (interior as well as exterior) at all times;</li> <li>To follow the schedule of servicing of the designated WUSC vehicles;</li> <li>To ensure that non-WUSC staff traveling in WUSC vehicles are signing a Disclaimer (Waiver) form ;</li> <li>To carry out multi-drop deliveries in a timely and safe manner as per the needs of the office;<br> </li> </ul> <p> <br>2) Operational &amp; IT Logistics<br> <br> </p> <ul> <li>To assist in maintaining and up keeping the office;</li> <li>To support the team members with IT logistical issues and maintenance of electronic and electrical devices and equipment;</li> <li>To follow quality support standards to team members and comply with procedures, rules and regulations;</li> <li>To ensure that the facility remains clean, sanitary, and well-organized;</li> <li>To create, maintain and update a list of useful suppliers;</li> <li>To liaise with the Logistics &amp; Procurement Officer whenever maintenance of office facilities is required or in case of security and safety issues are raised and logistical assistance is needed;</li> <li>To provide efficient support to all staff, volunteers, and visitors through facilitating arrangements related to visas extensions /residency permits, etc;</li> <li>To review and validate the received transportation invoices and field travel logs from the transportation taxi firm before being transferred to the project manager and afterwards to the Finance Department team;</li> <li>To provide logistical support for WUSC team members operating in the field or placed in different governorates. This support includes logistical and operational support when needed;</li> <li>To undertake any other tasks assigned by the line supervisor;</li> </ul> <p> </p> <p> <br> </p> <p>3) Procurement</p> <ul> <li>To supervise goods delivery to the office by suppliers (if delivery is not offered/covered by supplier);</li> <li>To support in drafting competitive bid analysis and purchase orders in partnership with the Logistics &amp; Procurement Officer, and process the procurement main steps whenever needed;</li> <li>To facilitate processing of outstanding invoices and payments to the Finance Department team;</li> <li>To organize materials/documents transportation to assigned locations;</li> <li>To follow up and track on purchased materials and/or services and store documents movement in partnership with the Logistics &amp; Procurement Officer;</li> <li>To ensure effective documentation and monitoring of office inventory, and assist in labeling WUSC Office and the projects partners fixed assets.</li> </ul> <p> <br> </p> <p> <br> </p> <p>QUALIFICATIONS AND COMPETENCIES<br> <br> </p> <p>Experience:</p> <p> <br> </p> <ul> <li> Must hold a valid Jordanian driver s license;</li> <li>A minimum of 5 years of experience in driving;</li> <li>Experience in working with NGO/INGOs or with regional/local development agencies in the logistics field is required;</li> <li>Must be able to drive vehicles with automatic and/or manual gear with an excellent knowledge of streets and neighborhoods, roads and road conditions in order to easily navigate from one location to another; (Driving license type 3-1 at least);</li> <li> Willingness to travel within Jordan to various locations as needed;</li> <li>Adhere to all of WUSC policies and procedures, especially WUSC Jordan Travel &amp; Transport Policy.</li></ul><ul><li> <br> </li> </ul> <p> </p> <p>Education:</p> <p> <br> </p> <ul> <li>Diploma in Business Administration, Information Management, Transport or Logistics, or any other relevant field, or equivalent professional experience</li> <li>Reasonable knowledge in English and Math<br> </li> </ul> <p> <br> </p> <p> <br> </p> <p>Languages:</p> <p> <br> </p> <ul> <li>Good written and verbal communication skills in English</li> <li>Fluency in Arabic</li></ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The incumbent will support Agile delivery, product backlog management, quality assurance, vendor performance monitoring, project documentation, and progress reporting.<br> Work Location<br>HQA<br> Expected duration<br>12 months<br> Duties and Responsibilities<br>Scope of work The Business Analyst will serve as the primary link between healthcare stakeholders, the EMR vendor, and internal technical teams to ensure the successful delivery of the Electronic Medical Records (EMR) system. The role is responsible for eliciting, analyzing, documenting, and validating business, clinical, and functional requirements; conducting business process analysis and Fit-Gap assessments; developing functional specifications and other product documentation; and ensuring that proposed solutions align with UNRWA’s operational and clinical workflows. The Business Analyst will also support solution design, review system configurations, coordinate business validation activities, including System Integration Testing (SIT) and User Acceptance Testing (UAT), and facilitate the resolution of functional issues. Throughout the project lifecycle, the incumbent will work collaboratively with stakeholders to ensure that business needs are accurately translated into high-quality, user-centered digital health solutions that support UNRWA’s strategic objectives. Specific Outputs/Tasks include but not limited to: Key Responsibilities 5.1 Business and Technical Requirements • Engage healthcare professionals, business users, technical teams, and other stakeholders to elicit, analyze, validate, and document business, clinical, operational, and technical requirements. • Translate business and clinical requirements into functional specifications, system requirements, user stories, use cases, process flows, and acceptance criteria. • Ensure that requirements are clear, complete, feasible, testable, prioritized, and aligned with the EMR project objectives. • Maintain requirements traceability from initial identification through development, testing, acceptance, and implementation. • Analyze current clinical and administrative workflows and recommend improvements, standardization, and process optimization. • Identify and document functional gaps, dependencies, assumptions, constraints, and non-functional requirements, including performance, security, availability, usability, and interoperability. 2.2 Agile and Product Backlog Management • Support the Product Lead/Product Owner in establishing, maintaining, and prioritizing the EMR product backlog. • Develop and refine user stories, acceptance criteria, technical tasks, and backlog items in collaboration with business users, technical teams, and the vendor. • Ensure backlog items meet agreed readiness criteria before being included in a sprint. • Facilitate or support Agile/Scrum events, including backlog refinement, sprint planning, daily coordination meetings, sprint reviews, demonstrations, and retrospectives. • Monitor sprint commitments, deliverables, dependencies, impediments, and completion against agreed acceptance criteria. • Support the Product Lead in reviewing and accepting completed backlog items and identifying items requiring rework. • Ensure that sprint outcomes, decisions, action points, and lessons learned are properly documented and followed up. 2.3 System Development Lifecycle • Apply sound knowledge of the full system development lifecycle, including discovery, requirements analysis, solution design, development, integration, testing, deployment, stabilization, and post-implementation support. • Review solution designs and technical specifications to confirm alignment with approved business requirements. • Support change-control processes by assessing the business, technical, schedule, and resource implications of proposed changes. • Coordinate requirements clarification between stakeholders and the vendor throughout the development lifecycle. • Identify delivery risks, gaps, and inconsistencies at an early stage and escalate them to project management with recommended actions. 2.4 Vendor and Deliverables Management • Serve as a key coordination point between the EMR project team and the vendor for requirements, deliverables, testing, and implementation activities. • Review vendor deliverables against contractual requirements, approved specifications, user stories, acceptance criteria, and the agreed implementation plan. • Track vendor commitments, deliverables, action items, defects, dependencies, and due dates. • Participate in vendor meetings, technical discussions, demonstrations, sprint reviews, and deliverable-acceptance activities. • Identify deviations from approved requirements, quality standards, or delivery timelines and support their resolution and escalation. • Maintain clear records of vendor decisions, clarifications, commitments, and outstanding actions. 2.5 Integration and Data Migration • Support the analysis and documentation of integration requirements between the EMR and relevant corporate, clinical, laboratory, reporting, and administrative systems. • Document interface requirements, data flows, data ownership, business rules, field mappings, validation rules, and error-handling requirements. • Collaborate with technical teams and the vendor to ensure secure, reliable, and accurate data exchange. • Support data migration planning, including data mapping, cleansing rules, validation criteria, reconciliation, and migration testing. • Participate in the validation of migrated data and integrated workflows to confirm completeness, accuracy, and usability. 2.6 Testing and Quality Assurance • Develop and maintain test strategies, test plans, test scenarios, test cases, test scripts, and expected results based on approved requirements and acceptance criteria. • Coordinate and support functional testing, integration testing, regression testing, system testing, and user acceptance testing. • Work with healthcare professionals and business users to prepare and execute user acceptance testing. • Record, classify, prioritize, and track defects through resolution, retesting, and closure. • Collaborate with quality assurance teams and the vendor to ensure that the EMR meets functional, clinical, technical, usability, and performance requirements. • Maintain traceability between requirements, test cases, defects, and acceptance decisions. • Support the preparation of test completion reports and recommendations for release readiness and production deployment. 2.7 Implementation, Training, and User Adoption • Support implementation, pilot, rollout, stabilization, and post-go-live activities. • Assess implementation readiness and identify operational, technical, training, and change-management gaps. • Develop user guides, standard operating procedures, training materials, quick-reference guides, and other user-support documentation. • Support or conduct training sessions for end users, super users, and system administrators, as applicable. • Gather and analyze end-user feedback and recommend corrective actions and system improvements. • Provide functional support during implementation and facilitate the timely resolution of user concerns and system issues. • Support adoption monitoring and document lessons learned from pilot and rollout activities. 2.8 User Experience and Usability • Collaborate with UX/UI designers, healthcare professionals, and the vendor to ensure that system interfaces support efficient and intuitive clinical workflows. • Review wireframes, prototypes, and system demonstrations against approved requirements and usability principles. • Facilitate user-feedback sessions and document recommendations for improving system usability, accessibility, and workflow efficiency. • Ensure that approved UX/UI decisions are reflected in the backlog and traced through development and testing. 2.9 Project Reporting and Documentation • Prepare and maintain project documentation, including requirements specifications, process maps, user stories, acceptance criteria, decision logs, meeting minutes, action trackers, test reports, and implementation records. • Support the preparation of weekly, monthly, management, donor, and governance reports. • Monitor and report on backlog status, sprint progress, vendor deliverables, testing progress, defects, risks, issues, dependencies, and milestones. • Maintain project risks, issues, assumptions, dependencies, and decision logs, and follow up on agreed mitigation actions. • Prepare presentation materials, dashboards, status summaries, and decision papers for project governance bodies and management. • Ensure that project documentation is accurate, current, properly version-controlled, and stored in the designated repository.<br> Qualifications/special skills<br>Bachelor's Degree in computer science, information systems, software engineering, health informatics, business information technology, or a related field. Professional certification in business analysis, Agile/Scrum, product ownership, project management, or software testing is highly desirable. Scrum Product Owner, Scrum Master, PMI-PBA, CBAP, PRINCE2, PMP, or equivalent certification would be an asset. Minimum seven (6) years of relevant professional experience. • Relevant professional experience in technical business analysis, digital transformation, software implementation, or information systems projects. • Demonstrated hands-on experience across the system development lifecycle. • Strong practical experience with Agile/Scrum delivery and product backlog management. • Proven experience developing user stories, acceptance criteria, functional specifications, process flows, and test cases. • Experience facilitating backlog refinement, sprint planning, sprint reviews, demonstrations, and retrospectives. • Experience coordinating vendors and reviewing vendor deliverables against agreed requirements and acceptance criteria. • Practical experience in system testing, defect management, quality assurance, and user acceptance testing. • Experience with system integrations, APIs, data mapping, or data migration is highly desirable. • Experience in EMR, healthcare information systems, or other complex enterprise systems is strongly preferred. • Experience preparing management reports, project documentation, presentations, and governance materials.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 1,190.44 for every fully completed month. • The duration of the Contract is for 12 months, and the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the Senior Project Manager (Health Info Sys).<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>Day to day involvement in development of project design tasks assigned by the team leader from early stages of design, through technical design development, to the construction documentation.</p><p>Design Management and Team Leadership:</p><ul><li>Adhere to project deadlines</li><li>Maintain the design quality standards.</li><li>Deliver the project under the guidance of Project Architect (PA), Senior Architect (SA) and/or Design Manager (DM)</li></ul><p><b>Design &amp; Technical Expertise:</b></p><ul><li>Contribute to preparation of project/s concept design preparation including but not limited to: Project Model/s and Graphical presentation Drawings and Reports</li><li>Collaborate with SA or DM on complex design challenges and ensure technical feasibility.</li><li>Develop specific project deliveries while maintaining high quality design and construction documents.</li><li>Adopt creative design and problem solving approach.</li><li>Participate in the design coordination process within Architecture team.</li><li>Develop project BIM Models and design documents (drawings and reports).</li><li>Be informed about the applicable codes requirements and building materials/systems.</li><li>Maintain the models BIM quality level under the guidance of PA/SA/DM with the BIM Coordinator / Manager.</li><li>Accountable for successful project delivery of assigned tasks meeting the targeted deadlines.</li><li>Accountable for maintaining the Quality of assigned tasks.</li><li>Accountable for efficient planning and utilization of project s man hours assigned by team leader.</li></ul><p>Communication and Collaboration:</p><ul><li>Fluency in spoken and written communication</li><li>Active participation in internal meetings and workshops.</li><li>Building strong relationships with other team members.</li><li>Promoting and maintaining collaborative environment in the office</li></ul><p>Department Operations:</p><ul><li>Maintain professional code of conduct in line with the company s ethics.</li><li>Collaborate effectively with other disciplines.</li><li>Participate in Knowledge sharing and skills development.</li><li>Develop ownership approach to assigned design tasks.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s in architecture with good experience.</li><li>Minimum of [2] years of experience in architectural design (Architect Level I).</li><li>Previous training or coop experience in architectural design (Architect).</li><li>Strong understanding of architectural design principles.</li><li>Excellent communication, collaboration, and interpersonal skills.</li><li>Proficient in BIM process, implementation and workflows.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Successful support for the implementation and delivery of the FMIS project, including: High-quality business requirements documentation. Support for solution design and implementation activities. Coordination with stakeholders and technical teams. Support for testing, UAT, and training activities. Delivery of project documentation and reporting. Support for successful project deployment and stabilization. Work Location Amman Expected duration 9 months Duties and Responsibilities Specific Outputs/Tasks include but not limited to: Conduct business analysis activities and gather detailed business requirements. Prepare and maintain Business Requirement Documents (BRDs), functional specifications, workflows, process diagrams, and related project documentation. Coordinate with business stakeholders, developers, and technical teams to ensure accurate understanding and implementation of requirements. Assist in project planning, monitoring, and coordination activities. Support solution design discussions and implementation activities. Assist in defining system workflows, validation rules, reporting requirements, and dashboards. Participate in testing activities including SIT, UAT, and defect management. Support data migration validation and business verification activities. Develop user manuals, training materials, and conduct user training sessions where required. Support project governance, progress tracking, and status reporting. Coordinate with external vendors and consultants involved in the FMIS implementation. Ensure compliance with UNRWA IMT standards, project management frameworks, and quality assurance processes. Perform other related duties as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree from accredited educational institution in Information Technology, Information Systems, Computer Science, Business Administration, Software Engineering or related discipline.</li><li>Minimum 4 years of experience in web application development using ASP.NET/.NET Core and MS SQL Server.</li><li>Experience in enterprise application development and implementation.</li><li>Experience developing APIs and integrations.</li><li>Experience in ASP.NET MVC, .NET Framework/.NET Core, C#, JavaScript, HTML, CSS, and related technologies.</li><li>Experience with relational databases and SQL Server.</li><li>Experience in troubleshooting, debugging, and performance optimization.</li><li>Familiarity with deployment environments and DevOps practices is desirable.</li><li>Experience with GIS integrations and dashboards is an asset.</li><li>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.</li></ul><p></p></section>

<p>The Communications and Campaigns Officer will work under the direct management and supervision of the Regional Communications and Campaigns Coordinator and support the implementation of ActionAid Arab Region s communications and campaigns strategy across regional programmes and humanitarian responses. The role will strengthen the visibility of ActionAid s work, coordinate communications with partners across the region, develop high-quality multimedia content, and ensure the timely delivery of donor visibility and communications products. Working closely with programme teams and partners, and under the guidance of the Regional Communications and Campaigns Coordinator, the Officer will contribute to storytelling, digital engagement, media products, and campaign implementation across Jordan, Lebanon, Syria, and Tunisia.</p><p><strong>Areas of Responsibilities Key Activities</strong></p><p><strong>Communications and Visibility</strong></p><ul><li>Support in Implementing the regional communications and visibility plan.</li><li>Develop high-quality communications materials including success stories, blogs, newsletters, press releases, fact sheets, presentations, and donor visibility products.</li><li>Ensure all communications products comply with ActionAid branding and donor visibility requirements.</li><li>Coordinate the production of communication materials with designers, photographers, videographers, translators, and consultants.</li><li>Maintain and regularly update regional communications assets and multimedia libraries</li></ul><p><strong>Digital Communications and Storytelling</strong></p><ul><li>Develop engaging content for social media platforms, including graphics, reels, videos, and digital campaigns.</li><li>Draft compelling human-interest stories highlighting programme impact.</li><li>Produce multimedia content including podcasts, short documentaries, interviews, and promotional videos.</li><li>Support website and digital content updates.</li><li>Monitor social media performance and prepare regular analytics reports with recommendations.</li></ul><p><strong>Partner Coordination and Programme Support</strong></p><ul><li>Coordinate communications activities with partners across Jordan, Lebanon, Syria, and Tunisia.</li><li>Follow up on the timely submission of stories, photographs, consent forms, quotes, and activity updates.</li><li>Support visibility for programme launches, workshops, campaigns, donor visits, and regional events.</li><li>Provide communications support to humanitarian responses and emergency interventions.</li><li>Ensure communication deliverables are completed according to project workplans and donor requirements.</li></ul><p><strong>Communications, Influencing and Coordination</strong></p><ul><li>Build and maintain effective working relationships with programme teams, partners, donors, consultants, and external service providers.</li><li>Coordinate with internal teams to ensure consistent messaging across regional programmes.</li><li>Support regional advocacy and campaign initiatives through strategic communications.</li><li>Represent the Communications Unit in internal coordination meetings when required.</li></ul><p><strong>Other delivery on strategic/ functional priorities (Directorate-specific - maximum 5 KPIs)</strong></p><ul><li>Deliver high-quality communication products within agreed timelines.</li><li>Strengthen ActionAid Arab Region's digital visibility and audience engagement.</li><li>Ensure timely implementation of donor visibility requirements.</li><li>Maintain an organized communications archive and asset management system.</li><li>Contribute to innovation and continuous improvement of communications approaches</li></ul><p><strong>PERSON SPECIFICATIONS</strong></p><p><strong>Education and Qualifications</strong></p><ul><li>Bachelor s degree in communications, Journalism, Media, Public Relations, Marketing, or another relevant field.</li><li>Master s degree is an advantage.</li></ul><p><strong>Essential Experience</strong></p><ul><li>Minimum 3 5 years of professional experience in communications, media, public relations, or digital communications.</li><li>Experience working with NGOs, humanitarian, or international development organizations.</li><li>Demonstrated experience in content creation, digital storytelling, newsletters, and social media management.</li><li>Experience coordinating communication activities across multiple countries is an advantage.</li></ul><p><strong>Essential Knowledge</strong></p><ul><li>Strategic communications and visibility.</li><li>Digital communications and social media management.</li><li>Storytelling and content development.</li><li>Donor branding and visibility requirements.</li><li>Humanitarian and development communications.</li><li>ActionAid values and feminist leadership principles (desirable).</li></ul><p><strong>Essential skills</strong></p><ul><li>Excellent writing and editing skills in English and Arabic.</li><li>Strong graphic design skills (Canva and Adobe Creative Suite).</li><li>Video editing skills</li><li>Excellent coordination and organizational skills.</li><li>Strong interpersonal and stakeholder engagement skills.</li><li>Ability to work independently and manage multiple priorities.</li><li>Strong attention to detail and time management.</li></ul><p><strong>Language requirements</strong></p><ul><li>Fluency in English and Arabic (written and spoken).</li><li>French is an advantage</li></ul><p>This Job Description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs. It is part of every staff member's responsibility to contribute to ActionAid International culture and comply with organisation s values and code of conduct. Staff are also committed to:</p><ul><li>Leading Innovation and Change Establish a culture of excellence in respective team that values experimentation and continuous improvement</li><li>Feminist Leadership : Championing feminist leadership principles and values including commitment to diversity and inclusion (race, gender, power)</li><li>AAI Values Practice: Ensure personal and team culture that demonstrates all of AAI values including: Mutual Respect, Equity and Justice, Integrity, Solidarity with People Living in Poverty and Exclusion, Courage of Conviction, Independence and Humility</li><li>Promoting a healthy and safe working environment: ActionAid is committed to promoting SHEA and Safeguarding policies and values and has a zero-tolerance policy for any form of sexual exploitation and abuse to create a safe working environment for the staff.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in communications, Journalism, Media, Public Relations, Marketing, or another relevant field.</li><li>Master s degree is an advantage.</li><li>Minimum 3 5 years of professional experience in communications, media, public relations, or digital communications.</li><li>Experience working with NGOs, humanitarian, or international development organizations.</li><li>Demonstrated experience in content creation, digital storytelling, newsletters, and social media management.</li><li>Experience coordinating communication activities across multiple countries is an advantage.</li><li>Strategic communications and visibility.</li><li>Digital communications and social media management.</li><li>Storytelling and content development.</li><li>Donor branding and visibility requirements.</li><li>Humanitarian and development communications.</li><li>ActionAid values and feminist leadership principles (desirable).</li><li>Excellent writing and editing skills in English and Arabic.</li><li>Strong graphic design skills (Canva and Adobe Creative Suite).</li><li>Video editing skills</li><li>Excellent coordination and organizational skills.</li><li>Strong interpersonal and stakeholder engagement skills.</li><li>Ability to work independently and manage multiple priorities.</li><li>Strong attention to detail and time management.</li><li>Fluency in English and Arabic (written and spoken).</li><li>French is an advantage</li></ul>