وظائف مدير مشروع في الأردن
٥٦٦ وظائف شاغرة
<p>مطلوب مهندس مدني متفرغ للعمل في شركة تطوير عقاري</p><p>بوظيفة مدير مشاريع </p>
</span></i></b></span></span></p>
<p align="center" dir="RTL" ><b><span >مطلوب مدير مبيعات</span></b></p>
<p dir="RTL" ><span >تعلن شركة وقود للاستثمار إحدى شركات المجموعة الوطنية للطاقة صاحبة العلامة التجارية <span dir="LTR" >Go Gas<span > عن حاجتها لتعيين مدير مبيعات للعمل ضمن كادرها.<br /> <b>المهام والواجبات التفصيلية</b></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >بناء ومتابعة وتحقيق خطة المبيعات السنوية ومناقشتها واعتمادها من المدير المباشر<span dir="LTR" >.</span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >إدارة وقيادة فريق المبيعات لتحقيق الأهداف الشهرية والربعية والسنوية للمبيعات<span dir="LTR" >.<span ></span></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >القيام بعمل وتقديم جميع تقارير المبيعات وجداول الزيارات الخاصة بكادر المبيعات.</span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >خبرة سابقة في قطاع<span > الشركات الصناعية والآليات الثقيلة والمحركات والزيوت الصناعية.<span dir="LTR" ></span></span></span></span></span></p>
<p dir="RTL" ><b><span >المتطلبات:</span></b><b><span dir="LTR" ></span></b></p>
<p dir="RTL" ><span >-<span >Â <span >الشهادة: بكالوريوس أو أي تخصص ذو علاقة بطبيعة الوظيفة.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >الخبرات: لا تقل عن 10 سنوات في قطاع المبيعات (الجملة والتجزئة). <span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >المهارات: مهارات تفاوض عالية <span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >لديه رخصة قيادة ويفضل من لديه سيارة خاصة<span dir="LTR" ></span></span></span></span></p>
<p align="center" dir="RTL" ><span >على الراغبين بالتقدم لهذه الوظيفة، يرجى إرسال السيرة الذاتية</span></p>
<p align="center" ><span >Jobs E-mail:</span></p>
<p align="center" ><span ><a href="mailto:jobs@gogas.jo"><b><span >jobs@gogas.jo</span></b></a><span ></span></span></p>
</span></i></b></span></span></p>
<p align="center" dir="RTL" ><b><span >مطلوب مدير مبيعات "زيوت صناعية وسيارات"</span></b></p>
<p dir="RTL" ><span >تعلن شركة وقود للاستثمار إحدى شركات المجموعة الوطنية للطاقة صاحبة العلامة التجارية <span dir="LTR" >Go Gas<span > عن حاجتها لتعيين عدد من مدير مبيعات – زيوت صناعية وسيارات " للعمل ضمن كادرها.</span></span></span></p>
<p dir="RTL" ><b><span >المهام والواجبات التفصيلية:</span></b></p>
<p dir="RTL" ><span >-<span > <span >بناء ومتابعة وتحقيق خطة المبيعات السنوية ومناقشتها واعتمادها من المدير المباشر<span dir="LTR" >.</span></span></span></span></p>
<p dir="RTL" ><span >-<span > <span >إدارة وقيادة فريق المبيعات لتحقيق الأهداف الشهرية والربعية والسنوية للمبيعات<span dir="LTR" >.<span ></span></span></span></span></span></p>
<p dir="RTL" ><span >-<span > <span >مراقبة كميات الزيوت والشحوم بالمستودعات وتنسيق المخزون بما يحتاج السوق الاردني.</span></span></span></p>
<p dir="RTL" ><span >-<span > <span >القيام بعمل وتقديم جميع تقارير المبيعات وجداول الزيارات الخاصة بكادر المبيعات.</span></span></span></p>
<p dir="RTL" ><b><span >المتطلبات:</span></b><b><span dir="LTR" ></span></b></p>
<p dir="RTL" ><span >-<span > <span >الشهادة: بكالوريوس أو أي تخصص ذو علاقة بطبيعة الوظيفة.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span > <span >الخبرات: لا تقل عن 10 سنوات في مجال مبيعات الزيوت.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span > <span >المهارات: لديه رخصة قيادة ويفضل من لديه سيارة خاصة.<span dir="LTR" ></span></span></span></span></p>
<p align="center" dir="RTL" ><span >على الراغبين بالتقدم لهذه الوظيفة، يرجى إرسال السيرة الذاتية</span></p>
<p align="center" ><b><span >Jobs E-mail:</span></b></p>
<p align="center" ><span ><a href="mailto:jobs@gogas.jo"><b><span >jobs@gogas.jo</span></b></a><span ></span></span></p>
<p>يعلن مستشفى الحنان العام عن توفر شاغر مدير اداري للعمل لديه ضمن الكادر الاداري بخبرة اقله 5 سنوات في المستشفيات </p>
<ul><li> </li></ul><p> </p><p>اعلان توظيف: مدير صيانة أجهزة مكتبية<br>(طابعات الكمبيوتر وماكنات تصوير وmultifunction )<br>تعلن شركة تجارية رائدة ومتخصصة في مجال طابعات الكمبيوتر وماكنات التصويرعن رغبتها في ضم كفاءة عالية ومتميزة لشغل لوظيفة "مدير صيانة أجهزة مكتبية " <br>المهام والمسؤوليات الرئيسية:<br>*-الإشراف الكامل على قسم صيانة الأجهزة المكتبية (الطابعات وماكينات التصويرو multifunction)<br>*-إدارة وتوجيه فريق الفنيين والمهندسين وتوزيع المهام اليومية وضمان جودة الأداء.<br>*-وضع وتنفيذ خطط الصيانة الوقائية والدورية ومعالجة الأعطال الطارئة لدى العملاء.<br>*-إدارة مخزون قطع الغيار والمستلزمات وإعداد طلبات التزويد بالتنسيق مع إدارة المشتريات.<br>*-تقديم الدعم الفني المتقدم وحل المشكلات التقنية المعقدة.<br>*-إعداد التقارير الدورية عن أداء قسم الصيانة وموظفيها ومستويات رضا العملاء.<br>المؤهلات والشروط المطلوبة:<br>* خبرة لا تقل عن 5 سنوات في نفس المجال المطلوب .<br>*إتقان التحدث والكتابة باللغتين العربية والإنجليزية بظلاقة<br>*شخصية قيادية قوية، مهارات ممتازة في التواصل وحل المشكلات، وقدرة عالية على إدارة فريق العمل وتحت الضغط<br>*العمر لا يزيد عن 40 سنة <br>*ان يكون لديه إلمام كامل في استخدام الحاسوب ومهارات micrososft office , wifi , ip address</p>
<p>إعلان توظيف – مدير عمليات</p><p>يعلن تطبيق يلو تكسي عن حاجته لتعيين مدير عمليات – تطبيق سيارات للانضمام إلى فريق العمل</p><p> </p><p><strong>المؤهلات والخبرات المطلوبة:</strong></p><p>درجة البكالوريوس في إدارة الأعمال أو أي تخصص ذي صلة.</p><p>خبرة عملية لا تقل عن 3 سنوات في إدارة العمليات، ويُفضّل من لديه خبرة سابقة في تطبيقات النقل الذكي أو الخدمات اللوجستية.</p><p>القدرة على إدارة السائقين ومتابعة الأداء اليومي وضمان جودة الخدمة.</p><p>مهارات عالية في التخطيط والتنظيم وحل المشكلات واتخاذ القرارات.</p><p>القدرة على إعداد التقارير التشغيلية وتحليل مؤشرات الأداء.</p><p>امتلاك مهارات قيادية ومهارات تواصل ممتازة.</p><p>الإلمام بأنظمة إدارة وتشغيل تطبيقات النقل الذكية.</p><p>القدرة على العمل تحت الضغط وخارج أوقات الدوام عند الحاجة</p>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our Purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most — for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<h4>Our Shared Values</h4>
<ul>
<li><strong>Lead the way</strong></li>
<li><strong>Serve with integrity</strong></li>
<li><strong>Take care of each other</strong></li>
<li><strong>Foster inclusion</strong></li>
<li><strong>Collaborate for measurable impact</strong></li>
</ul>
<h4>Role Overview</h4>
<p>During your tenure as a Project Manager, you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Deliver exceptional client service, maximize results, and drive high performance from people while fostering collaboration across businesses and borders.</li>
<li>Influence clients, teams, and individuals positively, leading by example and establishing confident relationships with senior people.</li>
<li>Understand key objectives for clients and Deloitte, align to people and objectives, and set priorities and direction.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>An undergraduate degree in Engineering, Computer Science, Economics, Business Management, or other related fields. An MBA or a relevant Master’s degree is a plus.</li>
<li>PMI-PMP or equivalent certification is a must.</li>
<li>10+ years in managing or implementing technology systems, for example Core Banking (Temenos, Mambu, others), Enterprise Resource Planning (Oracle, others), and digital platforms.</li>
<li>Experience working with different banking products across retail and commercial banking.</li>
<li>Experience in setting up different PMO/transformational offices.</li>
<li>Experience in strategy execution and performance management is a plus.</li>
<li>KPI certificates are a big advantage.</li>
<li>Experience managing a team of at least 5 people.</li>
<li>Good command of written and spoken English and Arabic.</li>
<li>Ability to work independently and handle multiple tasks and responsibilities in a deadline-oriented environment with flexible working hours.</li>
<li>Willingness to travel (required).</li>
</ul></p><p></p>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our Purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most — for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<h4>Our Shared Values</h4>
<ul>
<li><strong>Lead the way</strong></li>
<li><strong>Serve with integrity</strong></li>
<li><strong>Take care of each other</strong></li>
<li><strong>Foster inclusion</strong></li>
<li><strong>Collaborate for measurable impact</strong></li>
</ul>
<h4>Role Overview</h4>
<p>During your tenure as a Project Manager, you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Deliver exceptional client service, maximize results, and drive high performance from people while fostering collaboration across businesses and borders.</li>
<li>Influence clients, teams, and individuals positively, leading by example and establishing confident relationships with senior people.</li>
<li>Understand key objectives for clients and Deloitte, align to people and objectives, and set priorities and direction.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>An undergraduate degree in Engineering, Computer Science, Economics, Business Management, or other related fields. An MBA or a relevant Master’s degree is a plus.</li>
<li>PMI-PMP or equivalent certification is a must.</li>
<li>10+ years in managing or implementing technology systems, for example Core Banking (Temenos, Mambu, others), Enterprise Resource Planning (Oracle, others), and digital platforms.</li>
<li>Experience working with different banking products across retail and commercial banking.</li>
<li>Experience in setting up different PMO/transformational offices.</li>
<li>Experience in strategy execution and performance management is a plus.</li>
<li>KPI certificates are a big advantage.</li>
<li>Experience managing a team of at least 5 people.</li>
<li>Good command of written and spoken English and Arabic.</li>
<li>Ability to work independently and handle multiple tasks and responsibilities in a deadline-oriented environment with flexible working hours.</li>
<li>Willingness to travel (required).</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an experienced Project Manager to lead the planning, execution, monitoring, and successful delivery of strategic and enterprise-wide projects. The role requires close collaboration with business stakeholders, cross-functional teams, and external partners to ensure projects are delivered on time, within budget, and in alignment with the Bank's governance framework and strategic objectives. Key Responsibilities Lead end-to-end project delivery from initiation through planning, execution, monitoring, and closure. Develop detailed project plans, schedules, budgets, resource plans, and project roadmaps. Coordinate and manage cross-functional project teams to ensure successful project execution. Monitor project progress, identify risks and issues, and implement corrective actions when required. Prepare project documentation, governance artifacts, presentations, and executive reports. Build and maintain strong relationships with internal and external stakeholders. Ensure compliance with the Bank's Project Governance Framework, policies, standards, and procedures. Track project budgets, monitor financial performance, and ensure effective cost control. Participate in vendor evaluation, selection, and contract recommendation processes. Monitor vendor performance to ensure delivery meets agreed quality, scope, timelines, and contractual obligations. Measure project performance using KPIs and earned value metrics, providing regular status updates to management. Support Business Continuity and Emergency Response activities when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Engineering, Computer Science, Management Information Systems (MIS), or a related field. Minimum 8 years of Project Management experience. Experience within the Banking or Financial Services sector is highly preferred. Professional Certifications Preferred qualifications include: Project Management Professional (PMP) Agile Project Management certifications (Scrum, PMI-ACP, SAFe, or equivalent) Required Skills Project Management Project Planning & Scheduling Budget & Resource Management Risk & Issue Management Stakeholder Management Project Governance Vendor Management Executive Reporting Leadership & Team Management Analytical & Problem-Solving Skills Excellent communication skills in Arabic and English Proficiency in Project Management tools (MS Project, Jira, or equivalent)</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are looking for an experienced Project Manager to lead the planning, execution, monitoring, and successful delivery of strategic and enterprise-wide projects.<br> The role requires close collaboration with business stakeholders, cross-functional teams, and external partners to ensure projects are delivered on time, within budget, and in alignment with the Bank's governance framework and strategic objectives.<br> Key Responsibilities Lead end-to-end project delivery from initiation through planning, execution, monitoring, and closure.<br> Develop detailed project plans, schedules, budgets, resource plans, and project roadmaps.<br> Coordinate and manage cross-functional project teams to ensure successful project execution.<br> Monitor project progress, identify risks and issues, and implement corrective actions when required.<br> Prepare project documentation, governance artifacts, presentations, and executive reports.<br> Build and maintain strong relationships with internal and external stakeholders.<br> Ensure compliance with the Bank's Project Governance Framework, policies, standards, and procedures.<br> Track project budgets, monitor financial performance, and ensure effective cost control.<br> Participate in vendor evaluation, selection, and contract recommendation processes.<br> Monitor vendor performance to ensure delivery meets agreed quality, scope, timelines, and contractual obligations.<br> Measure project performance using KPIs and earned value metrics, providing regular status updates to management.<br> Support Business Continuity and Emergency Response activities when required.<br> Bachelor's degree in Engineering, Computer Science, Management Information Systems (MIS), or a related field.<br> Minimum 8 years of Project Management experience.<br> Experience within the Banking or Financial Services sector is highly preferred.<br> Professional Certifications Preferred qualifications include: Project Management Professional (PMP) Agile Project Management certifications (Scrum, PMI-ACP, SAFe, or equivalent) Required Skills Project Management Project Planning & Scheduling Budget & Resource Management Risk & Issue Management Stakeholder Management Project Governance Vendor Management Executive Reporting Leadership & Team Management Analytical & Problem-Solving Skills Excellent communication skills in Arabic and English Proficiency in Project Management tools (MS Project, Jira, or equivalent)</span> </div>
<p><h4>Key responsibilities</h4>
<p><strong>Lead end-to-end project delivery</strong> from initiation through planning, execution, monitoring, and closure.<br>
Develop detailed project plans, schedules, budgets, resource plans, and project roadmaps.<br>
Coordinate and manage cross-functional project teams to ensure successful project execution.<br>
Monitor project progress, identify risks and issues, and implement corrective actions when required.<br>
Prepare project documentation, governance artifacts, presentations, and executive reports.<br>
Build and maintain strong relationships with internal and external stakeholders.<br>
Ensure compliance with the bank's project governance framework, policies, standards, and procedures.<br>
Track project budgets, monitor financial performance, and ensure effective cost control.<br>
Participate in vendor evaluation, selection, and contract recommendation processes.<br>
Monitor vendor performance to ensure delivery meets agreed quality, scope, timelines, and contractual obligations.<br>
Measure project performance using KPIs and earned value metrics, providing regular status updates to management.<br>
Support business continuity and emergency response activities when required.</p>
<h4>Requirements</h4>
<p>Bachelor's degree in engineering, computer science, management information systems (MIS), or a related field.<br>
Minimum 8 years of project management experience.<br>
Experience within the banking or financial services sector is highly preferred.</p>
<h4>Professional certifications</h4>
<p>Preferred qualifications include:<br>
Project Management Professional (PMP)<br>
Agile project management certifications (Scrum, PMI-ACP, SAFe, or equivalent)</p>
<h4>Required skills</h4>
<ul>
<li>Project management</li>
<li>Project planning & scheduling</li>
<li>Budget & resource management</li>
<li>Risk & issue management</li>
<li>Stakeholder management</li>
<li>Project governance</li>
<li>Vendor management</li>
<li>Executive reporting</li>
<li>Leadership & team management</li>
<li>Analytical & problem-solving skills</li>
<li>Excellent communication skills in Arabic and English</li>
<li>Proficiency in project management tools (MS Project, Jira, or equivalent)</li>
</ul></p><p></p>
<p><h4>Key responsibilities</h4>
<p><strong>Lead end-to-end project delivery</strong> from initiation through planning, execution, monitoring, and closure.<br>
Develop detailed project plans, schedules, budgets, resource plans, and project roadmaps.<br>
Coordinate and manage cross-functional project teams to ensure successful project execution.<br>
Monitor project progress, identify risks and issues, and implement corrective actions when required.<br>
Prepare project documentation, governance artifacts, presentations, and executive reports.<br>
Build and maintain strong relationships with internal and external stakeholders.<br>
Ensure compliance with the bank's project governance framework, policies, standards, and procedures.<br>
Track project budgets, monitor financial performance, and ensure effective cost control.<br>
Participate in vendor evaluation, selection, and contract recommendation processes.<br>
Monitor vendor performance to ensure delivery meets agreed quality, scope, timelines, and contractual obligations.<br>
Measure project performance using KPIs and earned value metrics, providing regular status updates to management.<br>
Support business continuity and emergency response activities when required.</p>
<h4>Requirements</h4>
<p>Bachelor's degree in engineering, computer science, management information systems (MIS), or a related field.<br>
Minimum 8 years of project management experience.<br>
Experience within the banking or financial services sector is highly preferred.</p>
<h4>Professional certifications</h4>
<p>Preferred qualifications include:<br>
Project Management Professional (PMP)<br>
Agile project management certifications (Scrum, PMI-ACP, SAFe, or equivalent)</p>
<h4>Required skills</h4>
<ul>
<li>Project management</li>
<li>Project planning & scheduling</li>
<li>Budget & resource management</li>
<li>Risk & issue management</li>
<li>Stakeholder management</li>
<li>Project governance</li>
<li>Vendor management</li>
<li>Executive reporting</li>
<li>Leadership & team management</li>
<li>Analytical & problem-solving skills</li>
<li>Excellent communication skills in Arabic and English</li>
<li>Proficiency in project management tools (MS Project, Jira, or equivalent)</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong> </strong> </p> <p> <strong>Job Responsibilities: </strong> </p> <ol> <li>Creating project plans and keeping plans updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality</li> <li>Ensuring that the project meets all objectives for quality and looking continuously for quality improvement and customer satisfaction. </li> <li>Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding the company's standards</li> <li>Seeking and capturing lessons learned from the project and use this intelligence to improve systems, tools and processes</li> <li>Defining and developing project scope, schedule, cost and deliverables in collaboration with all concerned departments.</li> <li>Collecting, reviewing and publishing project status with regard to resources (people and cost), schedule (time), stakeholder management, and features (the solution and its quality) that influence project performance and completion, and performing the process of comparing actual performance with planned performance, analyzing variances, evaluating possible alternatives and taking appropriate corrective action</li> <li>Managing customer relationship during delivery, and serving as the primary interface towards the customer in all activities related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements</li> <li>Conducting thorough risk management for all project risks and opportunities</li> <li>Creating & applying handover plans for projects upon completion and ensure all relevant project information are available & communicated to operation or technical support teams.</li> <li>Coaching, mentoring, motivating and supervising project team members and project department personnel and influencing them to take positive actions and accountability for their assigned task.</li> <li>Collaborating with other department leaders to define, prioritize, and develop projects</li> <li>Provide reporting to senior management and stakeholders</li> </ol> <p> </p> <p> </p> <p> </p> <p> <strong>Qualifications </strong> </p> <ul> <li>Bachelor s degree in Engineering, Computer Science, Information Technology, or a related field. </li> <li>Project Management Professional (PMP) or equivalent certification</li> <li>Proven experience (5+ years) in project management, preferably in technology, software, or telecommunication projects</li> <li>Basic understanding of RTLS technology or similar fields (e.g., IoT, RFID, GPS)</li> <li>Ability to quickly learn and adapt to new technologies and systems</li> <li>Excellent verbal and written communication skills</li> <li>Ability to effectively communicate with cross-functional teams, stakeholders, and customers</li> <li>Strong leadership skills with the ability to motivate and manage a diverse team</li> <li>Strong analytical and problem-solving skills</li> <li>Ability to handle complex projects, identify risks, and develop mitigation plans</li> <li>Strong organizational skills with the ability to manage multiple tasks and projects simultaneously</li> <li>Proficiency in project management tools (e.g., MS Project, JIRA, Zoho)</li> <li>Strong focus on customer satisfaction and continuous improvement</li> </ul></div></section>
<p>The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.</p>
<p>The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.</p>
<p>All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation.</p>
<p>DRC is looking for a <strong>Project Manager</strong> who will provide overall leadership, technical direction, and management of DRC’s project “Protecting Dams and Surrounding Areas in Jordan Valley through Nature-Based Solutions and Labour-Intensive Measures.” The position focuses on soil and water conservation structures—particularly the construction of gabion check dams, gabion retaining walls, riprap, culvert rehabilitation, and afforestation measures.</p>
<p>The <strong>Project Manager</strong> will serve as the primary point of contact for the donor, government counterparts (JVA, MoA), the engineering firm, and contractors. He/She will ensure timely implementation, compliance with CfW SOPs, technical standards, safety protocols, and donor requirements, while contributing to reporting and learning. Regular field visits to implementation sites are required.</p>
<p>Due to the nature of the project and the need for close technical supervision of construction and Cash-for-Work activities, the Project Manager is expected to spend the majority of their working time in the field. DRC accommodation (guest house) is available for project staff in Ghour Safi and should be utilized to maximize field presence and implementation oversight.</p>
<p> </p>
<p><strong>About job:</strong></p>
<p>The individual will report directly to the <strong>Area Programme Manager</strong>. Your main duties and responsibilities will be:</p>
<p> </p>
<p><strong>Project Management & Leadership:</strong></p>
<ul>
<li>Provide strategic and operational leadership for the project in line with DRC and donor guidelines.</li>
<li>Oversee planning, forecasting, budget management, and implementation of all project activities.</li>
<li>Act as the main liaison with donor (GIZ CfW project), Jordan Valley Authority (JVA), Ministry of Agriculture, and other stakeholders.</li>
<li>Ensure integration of decent work principles, Do No Harm, and accountability throughout implementation.</li>
<li>Ensure a minimum field presence of three working days per week at project sites in Ghor Safi and other implementation locations.</li>
<li>Maintain direct oversight of daily implementation progress, workforce productivity, quality assurance, contractor performance, and site management arrangements.</li>
</ul>
<p > </p>
<p><strong>Technical Oversight</strong></p>
<ul>
<li>Lead technical planning and oversee design and implementation of water and soil conservation structures (gabion check dams, retaining walls, riprap, culverts, etc.).</li>
<li>Lead and coordinate the review of all engineering designs, technical drawings, BOQs, and design revisions, ensuring that comments from GIZ, JVA, consultants, and DRC are consolidated and addressed prior to submission.</li>
<li>Prepare engineering designs and documentation required for approvals, ensuring compliance with national and international technical standards.</li>
<li>Supervise engineering firm and specialized contractor interventions.</li>
<li>Provide guidance and oversight to DRC field engineers and site supervisors, ensuring adherence to approved designs, BoQs, and HSE standards.</li>
<li>Ensure compliance with CfW construction guidelines, national standards, and environmental safeguards.</li>
</ul>
<p > </p>
<p><strong>Field Supervision & Monitoring</strong></p>
<ul>
<li>Conduct regular site inspections to ensure works comply with specifications, quality standards, and HSE requirements.</li>
<li>Oversee CfW implementation, ensuring that workers receive technical training, OSH induction, and employability/decent work sessions.</li>
<li>Ensure timely implementation of Cash-for-Work activities, including workforce planning, productivity monitoring, attendance verification, worker payments, skills development, occupational safety, and grievance management.</li>
<li>Monitor productivity indicators and implement corrective measures when progress falls below planned targets.</li>
<li>Monitor progress against logframe targets and support MEAL team in conducting on-site monitoring, surveys, and feedback collection.</li>
</ul>
<p > </p>
<p><strong>Skills Development</strong></p>
<ul>
<li>Ensure the delivery of structured on-the-job skills development and coaching sessions for Cash-for-Work participants.</li>
<li>Monitor skills development outcomes and integrate productivity improvement measures into site management plans.</li>
</ul>
<p > </p>
<p><strong>Coordination & Representation</strong></p>
<ul>
<li>Represent DRC in coordination platforms (CfW/EIIP Working Group, local authorities’ coordination).</li>
<li>Maintain strong partnerships with JVA, MoA, local municipalities, and community stakeholders.</li>
<li>Ensure transparent communication and reporting to donor and government counterparts.</li>
</ul>
<p > </p>
<p><strong>Reporting & Compliance</strong></p>
<ul>
<li>Serve as budget holder, ensuring accurate financial tracking and compliance with DRC/donor regulations.</li>
<li>Consolidate and verify reports submitted by field teams, including attendance sheets, progress photos, quality inspection reports, and material consumption logs.</li>
<li>Contribute to monthly, semi-annual, and final donor narrative and financial reports.</li>
<li>Ensure documentation of all technical works, including as-built drawings, BoQs, and technical handover packages.</li>
</ul>
<p> </p>
<p><strong>About you</strong></p>
<p>To be successful in this role we expect that you possess the following:</p>
<ul>
<li>Minimum 10 years of professional experience as a Civil Engineer, with expertise in water and soil conservation infrastructure.</li>
<li>Demonstrated experience in design and supervision of gabion check dams, retaining walls, riprap, culverts, and flood/erosion control structures.</li>
<li>At least 5 years of INGO experience managing donor-funded construction and Cash-for-Work (CfW)/livelihoods projects in Jordan.</li>
<li>Proven ability to work effectively with government stakeholders including JVA, MoA, and municipalities.</li>
<li>Strong skills in project cycle management, budget oversight, and donor reporting.</li>
<li>Solid knowledge of Occupational Safety and Health (OSH) standards and national CfW SOPs.</li>
<li>Experience leading multi-disciplinary, multi-cultural teams in challenging field environments.</li>
<li>Strong interpersonal and communication skills, with the ability to build relationships with local stakeholders and communities.</li>
<li>Excellent organizational and time management skills, with a track record of managing complex field operations.</li>
<li>Commitment to serving vulnerable communities with respect, patience, and understanding, and familiarity with the socio-economic conditions of Syrian refugees in Jordan.</li>
<li>Minimum Bachelor’s degree in Civil Engineering, Water and Environment engineering, a Master's degree in the same field preferred.</li>
<li>Registration with the Jordan Engineers Association or equivalent is an asset.</li>
<li>Fluency in Arabic.</li>
<li>Fluency in English.</li>
</ul>
<p > </p>
<p> </p>
<p><strong>In this position, you are expected to demonstrate DRC’ five core competencies: </strong></p>
<p><strong>Striving for excellence: </strong>You focus on reaching results while ensuring an efficient process. </p>
<p><strong>Collaborating:</strong> You involve relevant parties and encourage feedback. </p>
<p><strong>Taking the lead:</strong> You take ownership and initiative while aiming for innovation. </p>
<p><strong>Communicating:</strong> You listen and speak effectively and honestly. </p>
<p><strong>Demonstrating integrity:</strong> You act in line with DRC’s vision and values. </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>Application process</strong></p>
<p>All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. <strong>A</strong><strong>pplications sent by email will not be considered.</strong></p>
<p> </p>
<p><strong>Location: Karak – Ghor Safi</strong></p>
<p><strong>Contract Start Date: ASAP</strong></p>
<p><strong>Contract End Date: 31-October-2026</strong></p>
<p><strong>Closing date for applications: 0<span dir="RTL">8</span>-0<span dir="RTL">7</span>-202<span dir="RTL">6</span>.</strong></p>
<p> </p>
<p><strong>Applications will be reviewed on a rolling basis. DRC reserves the right of conducting tests and interviews before the closing date, and can close the advertisement earlier in case of finding a suitable candidate.</strong></p>
<p> </p>
<p>If you have questions or are facing problems with the online application process, please visit <a href="https://forms-hr.drc.dk/view.php?id=348161">drc.ngo/jobsupport</a>.</p>
<p>For further information about the Danish Refugee Council, please consult our website <a href="https://drc.ngo/">drc.ngo</a>.</p>
<p><h4>Description</h4>
<p>Seeking an experienced and results-oriented IT project manager to lead and deliver strategic IT initiatives across the organization. The successful candidate will be responsible for managing the full project lifecycle, ensuring projects are delivered on time, within scope, and within budget while meeting business objectives and quality standards. The ideal candidate will possess strong leadership, stakeholder management, and communication skills, with extensive experience managing complex IT projects in enterprise environments.</p>
<h4>Key Responsibilities</h4>
<li>Lead the planning, execution, monitoring, and closure of IT projects from initiation through delivery.</li>
<li>Define project scope, objectives, deliverables, timelines, budgets, and resource requirements.</li>
<li>Collaborate with business stakeholders, technical teams, vendors, and external partners to ensure successful project outcomes.</li>
<li>Develop and maintain detailed project plans, schedules, and status reports.</li>
<li>Identify, assess, and mitigate project risks and issues to minimize impact on project delivery.</li>
<li>Manage project budgets, resources, and timelines to ensure efficient execution.</li>
<li>Facilitate project meetings, workshops, and steering committee sessions.</li>
<li>Ensure compliance with project governance standards, organizational policies, and quality requirements.</li>
<li>Track and report project progress, milestones, dependencies, and key performance indicators to senior management.</li>
<li>Support change management and ensure smooth implementation and adoption of new solutions.</li>
<li>Foster collaboration and maintain effective communication among all project stakeholders.</li>
<h4>Requirements</h4>
<p><strong>Education</strong><br>
Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field.</p>
<p><strong>Experience</strong><br>
Minimum 10 years of experience in IT project management, with proven experience delivering complex enterprise IT projects. Demonstrated experience managing projects throughout the full project lifecycle. Experience working within Agile, Waterfall, or hybrid project environments.</p>
<p><strong>Technical & Professional Skills</strong><br>
Strong understanding of project management methodologies, frameworks, and best practices. Experience using project management tools such as Microsoft Project, Jira, Azure DevOps, or similar tools. Good understanding of the Software Development Lifecycle (SDLC). Experience managing cross-functional teams, vendors, and third-party service providers. PMP, PRINCE2, Agile, Scrum Master, or equivalent certifications are highly desirable.</p>
<p><strong>Soft Skills</strong><br>
Excellent leadership, organizational, and stakeholder management skills. Strong analytical, problem-solving, and decision-making abilities. Excellent verbal and written communication skills in English; Arabic is an advantage. Ability to manage multiple projects and priorities in a fast-paced environment. Strong interpersonal skills with the ability to build and maintain effective working relationships.</p></p><p></p>
<p><h4>Description</h4>
<p>Seeking an experienced and results-oriented IT project manager to lead and deliver strategic IT initiatives across the organization. The successful candidate will be responsible for managing the full project lifecycle, ensuring projects are delivered on time, within scope, and within budget while meeting business objectives and quality standards. The ideal candidate will possess strong leadership, stakeholder management, and communication skills, with extensive experience managing complex IT projects in enterprise environments.</p>
<h4>Key Responsibilities</h4>
<li>Lead the planning, execution, monitoring, and closure of IT projects from initiation through delivery.</li>
<li>Define project scope, objectives, deliverables, timelines, budgets, and resource requirements.</li>
<li>Collaborate with business stakeholders, technical teams, vendors, and external partners to ensure successful project outcomes.</li>
<li>Develop and maintain detailed project plans, schedules, and status reports.</li>
<li>Identify, assess, and mitigate project risks and issues to minimize impact on project delivery.</li>
<li>Manage project budgets, resources, and timelines to ensure efficient execution.</li>
<li>Facilitate project meetings, workshops, and steering committee sessions.</li>
<li>Ensure compliance with project governance standards, organizational policies, and quality requirements.</li>
<li>Track and report project progress, milestones, dependencies, and key performance indicators to senior management.</li>
<li>Support change management and ensure smooth implementation and adoption of new solutions.</li>
<li>Foster collaboration and maintain effective communication among all project stakeholders.</li>
<h4>Requirements</h4>
<p><strong>Education</strong><br>
Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field.</p>
<p><strong>Experience</strong><br>
Minimum 10 years of experience in IT project management, with proven experience delivering complex enterprise IT projects. Demonstrated experience managing projects throughout the full project lifecycle. Experience working within Agile, Waterfall, or hybrid project environments.</p>
<p><strong>Technical & Professional Skills</strong><br>
Strong understanding of project management methodologies, frameworks, and best practices. Experience using project management tools such as Microsoft Project, Jira, Azure DevOps, or similar tools. Good understanding of the Software Development Lifecycle (SDLC). Experience managing cross-functional teams, vendors, and third-party service providers. PMP, PRINCE2, Agile, Scrum Master, or equivalent certifications are highly desirable.</p>
<p><strong>Soft Skills</strong><br>
Excellent leadership, organizational, and stakeholder management skills. Strong analytical, problem-solving, and decision-making abilities. Excellent verbal and written communication skills in English; Arabic is an advantage. Ability to manage multiple projects and priorities in a fast-paced environment. Strong interpersonal skills with the ability to build and maintain effective working relationships.</p></p><p></p>
<p><h4>About Lucidya<\/h4>\n<p>Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region. Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.<\/p>\n<p>This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.<\/p>\n<h4>About the Role<\/h4>\n<p>The Project \/ Delivery Manager owns one critical question:<\/p>\n<p><strong>\"How do we execute what we promised?\"<\/strong><\/p>\n<p>You take the Solution Consultant\u2019s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.<\/p>\n<p>You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.<\/p>\n<h4>Key Responsibilities<\/h4>\n<ol>\n <li><strong>Scoping & Handover from Solution Consultant<\/strong>\n <p>You step in once a pilot or project is conceptually approved.<\/p>\n <p><strong>Formal Handover<\/strong><\/p>\n <p>Receive full delivery context, including:<\/p>\n <ul>\n <li>Discovery findings<\/li>\n <li>Workflow maps and agent logic<\/li>\n <li>Success criteria and KPIs<\/li>\n <li>Pilot narrative and client expectations<\/li>\n <\/ul>\n <p>Clarify:<\/p>\n <ul>\n <li>Scope, constraints, dependencies, and assumptions<\/li>\n <li>Technical and operational boundaries<\/li>\n <\/ul>\n <p><strong>Scope Confirmation<\/strong><\/p>\n <p>Translate high-level workflows into clear delivery components:<\/p>\n <ul>\n <li>AI Agent versions (v0, v1, v2\u2026)<\/li>\n <li>Integrations, channels, and data sources<\/li>\n <li>Dashboards, reporting, and monitoring<\/li>\n <li>Training, enablement, and documentation<\/li>\n <\/ul>\n <p>Align internally and with the client on:<\/p>\n <ul>\n <li>What is in scope vs out of scope for each phase<\/li>\n <\/ul>\n <\/li>\n <li><strong>Detailed Planning & Backlog Management<\/strong>\n <p>This is where ideas become execution.<\/p>\n <p>You own:<\/p>\n <ul>\n <li><strong>Building the delivery plan and timeline:<\/strong><\/li>\n <ul>\n <li>Milestones, sprints, and go-live checkpoints<\/li>\n <li>Cross-team dependencies (AI, backend, integrations, data, CX ops)<\/li>\n <\/ul>\n <li><strong>Creating and maintaining the delivery backlog:<\/strong><\/li>\n <ul>\n <li>Break down deliverables into tasks and subtasks<\/li>\n <li>Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions)<\/li>\n <\/ul>\n <li><strong>Keeping tools accurate and trusted:<\/strong><\/li>\n <ul>\n <li>Trello \/ Jira \/ Notion as the single source of truth<\/li>\n <li>Task status, blockers, due dates, and changes<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Coordination & Day-to-Day Execution<\/strong>\n <p>You are the operational heartbeat of each pilot or project.<\/p>\n <p>Responsibilities include:<\/p>\n <ul>\n <li>Running regular execution cadences:<\/li>\n <ul>\n <li>Standups and check-ins<\/li>\n <li>Progress reviews and decision syncs<\/li>\n <\/ul>\n <li>Ensuring tight collaboration between:<\/li>\n <ul>\n <li>Solution Consultants (business & workflows)<\/li>\n <li>Engineering and AI teams (implementation)<\/li>\n <li>Client stakeholders (CX, IT, Operations, Compliance)<\/li>\n <\/ul>\n <li>Driving execution discipline:<\/li>\n <ul>\n <li>Clear meeting notes<\/li>\n <li>Action items with owners and deadlines<\/li>\n <li>Relentless follow-up until closure<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Risk, Change & Stakeholder Management<\/strong>\n <p>AI agent delivery comes with moving parts - you own visibility and control.<\/p>\n <p>You will:<\/p>\n <ul>\n <li>Maintain a risk & issues log covering:<\/li>\n <ul>\n <li>Technical risks (data access, integrations, latency, environments)<\/li>\n <li>Business risks (scope creep, stakeholder shifts, external dependencies)<\/li>\n <\/ul>\n <li>Manage change transparently:<\/li>\n <ul>\n <li>Assess impact on scope, timelines, and delivery<\/li>\n <li>Align with stakeholders before execution<\/li>\n <\/ul>\n <li>Provide clear, consistent communication:<\/li>\n <ul>\n <li>Status updates<\/li>\n <li>Escalations when needed<\/li>\n <li>Expectation management throughout the lifecycle<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>UAT, Go-Live & Post-Go-Live Stabilization<\/strong>\n <p>Plan and coordinate:<\/p>\n <ul>\n <li>UAT cycles and acceptance criteria<\/li>\n <li>Go-live readiness and rollout plans<\/li>\n <\/ul>\n <p>Ensure smooth transition:<\/p>\n <ul>\n <li>Monitor early performance and issues<\/li>\n <li>Coordinate fixes and optimizations<\/li>\n <\/ul>\n <p>Own final handover:<\/p>\n <ul>\n <li>Documentation<\/li>\n <li>Support transition<\/li>\n <li>Clear ownership post-delivery<\/li>\n <\/ul>\n <\/li>\n<\/ol>\n<h4>Requirements<\/h4>\n<ul>\n <li>5-8 years in:\n <ul>\n <li>SaaS implementation<\/li>\n <li>Technical project management<\/li>\n <li>Digital or platform delivery<\/li>\n <\/ul>\n <\/li>\n <li>3+ years delivering enterprise projects with multiple stakeholders (business & IT)<\/li>\n <li>Proven experience with:\n <ul>\n <li>Integrations, APIs, and data-driven workflows<\/li>\n <li>Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus<\/li>\n <li>Experience working closely with product and engineering teams in Agile\/Scrum environments<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Must-Have Skills<\/h4>\n<ul>\n <li><strong>Project & Delivery Excellence<\/strong>\n <ul>\n <li>Strong command of:\n <ul>\n <li>Scoping, timelines, milestones<\/li>\n <li>RAID (Risks, Assumptions, Issues, Dependencies)<\/li>\n <\/ul>\n <\/li>\n <li>Confident running:\n <ul>\n <li>Standups, execution reviews, steering meetings<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Technical Literacy (Non-Coding)<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>API-based integrations and webhooks<\/li>\n <li>Data flows between systems<\/li>\n <\/ul>\n <\/li>\n <li>Able to:\n <ul>\n <li>Read basic API documentation and JSON payloads<\/li>\n <li>Translate technical constraints into delivery decisions<\/li>\n <\/ul>\n <\/li>\n <li>Solid conceptual understanding of:\n <ul>\n <li>SaaS platforms<\/li>\n <li>LLMs and AI agent workflows<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Stakeholder Management & Communication<\/strong>\n <ul>\n <li>Can confidently manage:\n <ul>\n <li>CX leadership<\/li>\n <li>IT and engineering teams<\/li>\n <li>Internal product and AI stakeholders<\/li>\n <\/ul>\n <\/li>\n <li>Produces:\n <ul>\n <li>Clear documentation<\/li>\n <li>Actionable recaps<\/li>\n <li>Concise, honest status updates<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Execution Mindset<\/strong>\n <ul>\n <li>Turns ideas into:\n <ul>\n <li>Tasks, owners, and deadlines<\/li>\n <\/ul>\n <\/li>\n <li>Keeps delivery tools always current and reliable<\/li>\n <li>Strong sense of ownership and follow-through<\/li>\n <\/ul>\n <\/li>\n <li><strong>AI Project Awareness<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>Iterative AI delivery (experiments, versions, evaluation cycles)<\/li>\n <li>Data privacy, guardrails, and quality metrics<\/li>\n <\/ul>\n <\/li>\n <li>Understands that AI delivery is adaptive, not linear<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Why Join Lucidya\u2019s AI Agents Team<\/h4>\n<ul>\n <li>Work at the intersection of AI, CX, and enterprise delivery<\/li>\n <li>Shape how AI agents are deployed in real-world, high-impact environments<\/li>\n <li>Partner with strong product, AI, and engineering teams<\/li>\n <li>Own delivery end-to-end - not just coordination<\/li>\n <li>Help define delivery standards for a brand-new AI business line<\/li>\n<\/ul>\n<p>Apply now and help us redefine the future of customer experience with AI agents.<\/p><\/p><p><\/p>
<p><h4>About Lucidya<\/h4>\n<p>Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region. Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.<\/p>\n<p>This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.<\/p>\n<h4>About the Role<\/h4>\n<p>The Project \/ Delivery Manager owns one critical question:<\/p>\n<p><strong>\"How do we execute what we promised?\"<\/strong><\/p>\n<p>You take the Solution Consultant\u2019s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.<\/p>\n<p>You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.<\/p>\n<h4>Key Responsibilities<\/h4>\n<ol>\n <li><strong>Scoping & Handover from Solution Consultant<\/strong>\n <p>You step in once a pilot or project is conceptually approved.<\/p>\n <p><strong>Formal Handover<\/strong><\/p>\n <p>Receive full delivery context, including:<\/p>\n <ul>\n <li>Discovery findings<\/li>\n <li>Workflow maps and agent logic<\/li>\n <li>Success criteria and KPIs<\/li>\n <li>Pilot narrative and client expectations<\/li>\n <\/ul>\n <p>Clarify:<\/p>\n <ul>\n <li>Scope, constraints, dependencies, and assumptions<\/li>\n <li>Technical and operational boundaries<\/li>\n <\/ul>\n <p><strong>Scope Confirmation<\/strong><\/p>\n <p>Translate high-level workflows into clear delivery components:<\/p>\n <ul>\n <li>AI Agent versions (v0, v1, v2\u2026)<\/li>\n <li>Integrations, channels, and data sources<\/li>\n <li>Dashboards, reporting, and monitoring<\/li>\n <li>Training, enablement, and documentation<\/li>\n <\/ul>\n <p>Align internally and with the client on:<\/p>\n <ul>\n <li>What is in scope vs out of scope for each phase<\/li>\n <\/ul>\n <\/li>\n <li><strong>Detailed Planning & Backlog Management<\/strong>\n <p>This is where ideas become execution.<\/p>\n <p>You own:<\/p>\n <ul>\n <li><strong>Building the delivery plan and timeline:<\/strong><\/li>\n <ul>\n <li>Milestones, sprints, and go-live checkpoints<\/li>\n <li>Cross-team dependencies (AI, backend, integrations, data, CX ops)<\/li>\n <\/ul>\n <li><strong>Creating and maintaining the delivery backlog:<\/strong><\/li>\n <ul>\n <li>Break down deliverables into tasks and subtasks<\/li>\n <li>Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions)<\/li>\n <\/ul>\n <li><strong>Keeping tools accurate and trusted:<\/strong><\/li>\n <ul>\n <li>Trello \/ Jira \/ Notion as the single source of truth<\/li>\n <li>Task status, blockers, due dates, and changes<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Coordination & Day-to-Day Execution<\/strong>\n <p>You are the operational heartbeat of each pilot or project.<\/p>\n <p>Responsibilities include:<\/p>\n <ul>\n <li>Running regular execution cadences:<\/li>\n <ul>\n <li>Standups and check-ins<\/li>\n <li>Progress reviews and decision syncs<\/li>\n <\/ul>\n <li>Ensuring tight collaboration between:<\/li>\n <ul>\n <li>Solution Consultants (business & workflows)<\/li>\n <li>Engineering and AI teams (implementation)<\/li>\n <li>Client stakeholders (CX, IT, Operations, Compliance)<\/li>\n <\/ul>\n <li>Driving execution discipline:<\/li>\n <ul>\n <li>Clear meeting notes<\/li>\n <li>Action items with owners and deadlines<\/li>\n <li>Relentless follow-up until closure<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Risk, Change & Stakeholder Management<\/strong>\n <p>AI agent delivery comes with moving parts - you own visibility and control.<\/p>\n <p>You will:<\/p>\n <ul>\n <li>Maintain a risk & issues log covering:<\/li>\n <ul>\n <li>Technical risks (data access, integrations, latency, environments)<\/li>\n <li>Business risks (scope creep, stakeholder shifts, external dependencies)<\/li>\n <\/ul>\n <li>Manage change transparently:<\/li>\n <ul>\n <li>Assess impact on scope, timelines, and delivery<\/li>\n <li>Align with stakeholders before execution<\/li>\n <\/ul>\n <li>Provide clear, consistent communication:<\/li>\n <ul>\n <li>Status updates<\/li>\n <li>Escalations when needed<\/li>\n <li>Expectation management throughout the lifecycle<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>UAT, Go-Live & Post-Go-Live Stabilization<\/strong>\n <p>Plan and coordinate:<\/p>\n <ul>\n <li>UAT cycles and acceptance criteria<\/li>\n <li>Go-live readiness and rollout plans<\/li>\n <\/ul>\n <p>Ensure smooth transition:<\/p>\n <ul>\n <li>Monitor early performance and issues<\/li>\n <li>Coordinate fixes and optimizations<\/li>\n <\/ul>\n <p>Own final handover:<\/p>\n <ul>\n <li>Documentation<\/li>\n <li>Support transition<\/li>\n <li>Clear ownership post-delivery<\/li>\n <\/ul>\n <\/li>\n<\/ol>\n<h4>Requirements<\/h4>\n<ul>\n <li>5-8 years in:\n <ul>\n <li>SaaS implementation<\/li>\n <li>Technical project management<\/li>\n <li>Digital or platform delivery<\/li>\n <\/ul>\n <\/li>\n <li>3+ years delivering enterprise projects with multiple stakeholders (business & IT)<\/li>\n <li>Proven experience with:\n <ul>\n <li>Integrations, APIs, and data-driven workflows<\/li>\n <li>Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus<\/li>\n <li>Experience working closely with product and engineering teams in Agile\/Scrum environments<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Must-Have Skills<\/h4>\n<ul>\n <li><strong>Project & Delivery Excellence<\/strong>\n <ul>\n <li>Strong command of:\n <ul>\n <li>Scoping, timelines, milestones<\/li>\n <li>RAID (Risks, Assumptions, Issues, Dependencies)<\/li>\n <\/ul>\n <\/li>\n <li>Confident running:\n <ul>\n <li>Standups, execution reviews, steering meetings<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Technical Literacy (Non-Coding)<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>API-based integrations and webhooks<\/li>\n <li>Data flows between systems<\/li>\n <\/ul>\n <\/li>\n <li>Able to:\n <ul>\n <li>Read basic API documentation and JSON payloads<\/li>\n <li>Translate technical constraints into delivery decisions<\/li>\n <\/ul>\n <\/li>\n <li>Solid conceptual understanding of:\n <ul>\n <li>SaaS platforms<\/li>\n <li>LLMs and AI agent workflows<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Stakeholder Management & Communication<\/strong>\n <ul>\n <li>Can confidently manage:\n <ul>\n <li>CX leadership<\/li>\n <li>IT and engineering teams<\/li>\n <li>Internal product and AI stakeholders<\/li>\n <\/ul>\n <\/li>\n <li>Produces:\n <ul>\n <li>Clear documentation<\/li>\n <li>Actionable recaps<\/li>\n <li>Concise, honest status updates<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Execution Mindset<\/strong>\n <ul>\n <li>Turns ideas into:\n <ul>\n <li>Tasks, owners, and deadlines<\/li>\n <\/ul>\n <\/li>\n <li>Keeps delivery tools always current and reliable<\/li>\n <li>Strong sense of ownership and follow-through<\/li>\n <\/ul>\n <\/li>\n <li><strong>AI Project Awareness<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>Iterative AI delivery (experiments, versions, evaluation cycles)<\/li>\n <li>Data privacy, guardrails, and quality metrics<\/li>\n <\/ul>\n <\/li>\n <li>Understands that AI delivery is adaptive, not linear<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Why Join Lucidya\u2019s AI Agents Team<\/h4>\n<ul>\n <li>Work at the intersection of AI, CX, and enterprise delivery<\/li>\n <li>Shape how AI agents are deployed in real-world, high-impact environments<\/li>\n <li>Partner with strong product, AI, and engineering teams<\/li>\n <li>Own delivery end-to-end - not just coordination<\/li>\n <li>Help define delivery standards for a brand-new AI business line<\/li>\n<\/ul>\n<p>Apply now and help us redefine the future of customer experience with AI agents.<\/p><\/p><p><\/p>
<p><h4>Key responsibilities</h4>
<p>Design, implement, and continuously improve a comprehensive project and program governance framework aligned with the bank's strategic objectives, incorporating governance policies, procedures, methodologies, templates, and standards based on industry best practices.<br>
Assess the current project management operating model, identify process improvement opportunities, and lead initiatives that enhance operational efficiency, service quality, and project delivery effectiveness.<br>
Define governance procedures for projects and programs across the group, establish RACI matrices for all key project deliverables, monitor compliance, and provide guidance and support to project stakeholders.<br>
Develop project and program quality standards across the bank, conduct periodic governance compliance reviews for projects managed by both the enterprise PMO and other business units, report findings to the head of enterprise PMO, and recommend improvement initiatives.<br>
Review, challenge, validate, and consolidate project reports submitted by project managers while standardizing reporting formats and executive presentations for senior management.<br>
Establish and monitor key performance indicators (KPIs) to measure project and program performance, governance effectiveness, and resource utilization. Analyze performance variances, recommend corrective actions, and provide regular management reports.<br>
Ensure governance policies, procedures, templates, and methodologies comply with regulatory requirements. Identify project risks, establish appropriate governance controls, and implement risk mitigation measures throughout the project lifecycle.<br>
Participate in the evaluation, selection, implementation, and enhancement of project management and reporting tools. Coordinate with relevant stakeholders to deliver awareness sessions and training that ensure standardized reporting and consistent project performance measurement.<br>
Promote governance awareness and provide training to project and program managers across the bank to strengthen governance capabilities and standardize project management practices.<br>
Serve as the primary liaison between the enterprise PMO and other business units, supporting requests from internal audit, finance, and other corporate functions.<br>
Review executive reports, regulatory reports, and internal and external audit findings, ensure timely implementation of corrective actions, and prevent recurrence through sustainable process improvements.<br>
Participate as a primary or alternate member of the bank's business continuity management (BCM) and emergency response teams, carrying out assigned responsibilities to support operational resilience and business recovery.</p>
<h4>Requirements</h4>
<p>Bachelor's degree in engineering, computer science, management information systems (MIS), or a related discipline.<br>
Minimum of 10 years of experience in project management and project governance, preferably within the banking or financial services sector.<br>
Strong knowledge of project governance frameworks and project management methodologies.<br>
Excellent analytical and problem-solving skills.<br>
Process improvement and continuous improvement mindset.<br>
Strong planning, organization, and prioritization skills.<br>
Leadership and stakeholder management capabilities.<br>
Excellent written and verbal communication skills in both Arabic and English.<br>
Advanced reporting and presentation skills.<br>
Proficiency in project management and business systems.<br>
Strong understanding of internal policies, procedures, and applicable regulatory requirements.<br>
Ability to work collaboratively in cross-functional teams.<br>
Ability to perform effectively under pressure in a fast-paced environment.</p>
<h4>Professional certifications</h4>
<p>One or more of the following certifications is preferred:<br>
Project Management Professional (PMP)<br>
PMO-related professional certifications<br>
Lean Six Sigma</p></p><p></p>
<p><h4>Key responsibilities</h4>
<p>Design, implement, and continuously improve a comprehensive project and program governance framework aligned with the bank's strategic objectives, incorporating governance policies, procedures, methodologies, templates, and standards based on industry best practices.<br>
Assess the current project management operating model, identify process improvement opportunities, and lead initiatives that enhance operational efficiency, service quality, and project delivery effectiveness.<br>
Define governance procedures for projects and programs across the group, establish RACI matrices for all key project deliverables, monitor compliance, and provide guidance and support to project stakeholders.<br>
Develop project and program quality standards across the bank, conduct periodic governance compliance reviews for projects managed by both the enterprise PMO and other business units, report findings to the head of enterprise PMO, and recommend improvement initiatives.<br>
Review, challenge, validate, and consolidate project reports submitted by project managers while standardizing reporting formats and executive presentations for senior management.<br>
Establish and monitor key performance indicators (KPIs) to measure project and program performance, governance effectiveness, and resource utilization. Analyze performance variances, recommend corrective actions, and provide regular management reports.<br>
Ensure governance policies, procedures, templates, and methodologies comply with regulatory requirements. Identify project risks, establish appropriate governance controls, and implement risk mitigation measures throughout the project lifecycle.<br>
Participate in the evaluation, selection, implementation, and enhancement of project management and reporting tools. Coordinate with relevant stakeholders to deliver awareness sessions and training that ensure standardized reporting and consistent project performance measurement.<br>
Promote governance awareness and provide training to project and program managers across the bank to strengthen governance capabilities and standardize project management practices.<br>
Serve as the primary liaison between the enterprise PMO and other business units, supporting requests from internal audit, finance, and other corporate functions.<br>
Review executive reports, regulatory reports, and internal and external audit findings, ensure timely implementation of corrective actions, and prevent recurrence through sustainable process improvements.<br>
Participate as a primary or alternate member of the bank's business continuity management (BCM) and emergency response teams, carrying out assigned responsibilities to support operational resilience and business recovery.</p>
<h4>Requirements</h4>
<p>Bachelor's degree in engineering, computer science, management information systems (MIS), or a related discipline.<br>
Minimum of 10 years of experience in project management and project governance, preferably within the banking or financial services sector.<br>
Strong knowledge of project governance frameworks and project management methodologies.<br>
Excellent analytical and problem-solving skills.<br>
Process improvement and continuous improvement mindset.<br>
Strong planning, organization, and prioritization skills.<br>
Leadership and stakeholder management capabilities.<br>
Excellent written and verbal communication skills in both Arabic and English.<br>
Advanced reporting and presentation skills.<br>
Proficiency in project management and business systems.<br>
Strong understanding of internal policies, procedures, and applicable regulatory requirements.<br>
Ability to work collaboratively in cross-functional teams.<br>
Ability to perform effectively under pressure in a fast-paced environment.</p>
<h4>Professional certifications</h4>
<p>One or more of the following certifications is preferred:<br>
Project Management Professional (PMP)<br>
PMO-related professional certifications<br>
Lean Six Sigma</p></p><p></p>