Call Center Jobs in Jordan
361 Jobs Found
Save and set alert for similar positionsManage alerts
<p><strong>We are looking for a receptionist to join our team, to be the first face welcoming our clients. The role requires </strong>politeness and excellent communication skills. Full adherence to the center's aesthetic standards and visual identity. A modern and professional appearance that aligns with the nature of our fieldwork. Scheduling management and professional response to inquiries</p>
<ul><li>Generate new business through cold calls, cold emails, LinkedIn outreach, referrals, and strategic prospecting.</li><li>Identify and qualify potential clients within the <strong>Short-Term Rental and vacation rental ecosystem</strong>.</li><li>Research property managers, Airbnb/Vrbo operators, hospitality businesses, and multi-property owners across platforms such as Airbnb, Booking.com, Vrbo, AirDNA, LinkedIn, Facebook groups, and other industry channels.</li><li>Leverage your <strong>existing STR industry knowledge and network</strong> to identify high-value sales opportunities.</li><li>Conduct discovery calls to understand prospects’ business models, operational challenges, revenue goals, and growth opportunities.</li><li>Present Pinnacle Path’s revenue management solutions confidently and demonstrate their commercial value.</li><li>Build, manage, and continuously develop a strong sales pipeline using CRM tools.</li><li>Prepare proposals, negotiate commercial terms, overcome objections, and close new business.</li><li>Develop long-term relationships with property managers, vacation rental operators, and strategic partners.</li><li>Consistently achieve and exceed weekly, monthly, and quarterly sales targets.</li><li>Track sales activity, conversion rates, and pipeline performance.</li><li>Provide market feedback and industry insights to help shape sales strategy and product offering.</li><li>Represent professionally in the global STR and hospitality market.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are seeking an experienced and highly creative Sous Chef to lead the culinary operations for a bold and playful dining concept bringing together contemporary global cuisine, creative comfort food, and indulgent desserts within one distinctive guest experience.<br> The menu takes inspiration from around the world, combining Asian flavours and techniques with Italian classics, contemporary burgers and sandwiches, globally inspired starters, and a strong focus on indulgent chocolate and pastry creations.<br> The Sous Chef will be responsible for maintaining the quality and consistency of the existing menu while continuously developing the culinary offering in line with the personality of the brand.<br> This role requires a chef who understands modern casual dining, international flavours, high-volume service, menu development, presentation, and commercial kitchen management .<br> The successful candidate will be both a creative culinary leader and a strong operator, capable of translating an imaginative menu into a consistently excellent product while managing food costs, kitchen performance, quality, and team development.<br> This role is based in Riyadh and is a seasonal 6 month role Nov-April At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: An opportunity to lead the founding team launching a new in house Persian restaurant concept by SIHAMCO - a first within The Groves' Portfolio.<br> Competitive salary packages – aligned with market standards and experience Health insurance, accommodation provided and transportation allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world About The Company SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br> Join Us Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history.<br> Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<br> Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> Lead the overall kitchen operation, ensuring a consistently high standard of food quality, presentation, taste, and execution.<br> Oversee the preparation and service of a diverse menu incorporating Asian, Italian, American and contemporary global influences .<br> Maintain and continuously improve recipes, plating standards, preparation methods, and kitchen SOPs.<br> Ensure consistency across the menu, from starters and salads through to burgers, sandwiches, pasta, Asian-inspired dishes, and desserts.<br> Work closely with the management team on menu development, seasonal changes, new dishes, promotions, and special culinary activations.<br> Develop innovative dishes that fit the playful and creative identity of Little Krazy while remaining commercially viable.<br> Ensure all recipes are properly documented with accurate ingredients, yields, portion sizes, preparation methods, and presentation standards.<br> Manage food costs, portion control, wastage, yields, and GP in line with agreed targets.<br> Monitor food quality and ensure all ingredients meet the required standards.<br> Work closely with suppliers and procurement teams to source quality ingredients at competitive prices.<br> Lead daily kitchen briefings, tastings, quality checks, and service preparation.<br> Ensure smooth communication and coordination between kitchen sections and front-of-house during service.<br> Recruit, train, coach, and develop the kitchen brigade to create a strong, disciplined, and motivated team.<br> Manage kitchen scheduling, staffing requirements, section allocation, and daily operational priorities.<br> Ensure strict compliance with food safety, HACCP, hygiene, sanitation, and health and safety requirements.<br> Maintain a clean, organised, efficient, and professional kitchen environment.<br> Monitor kitchen equipment and ensure proper maintenance and safe operation.<br> Stay informed about international culinary trends, new techniques, ingredients, and contemporary dining concepts.<br> Introduce new ideas and culinary experiences that strengthen Little Krazy's identity and differentiate the concept from competitors.<br> Culinary Profile The ideal candidate should have strong experience across a multi-cuisine, contemporary restaurant environment , with an understanding of: Asian-inspired cuisine and flavours Japanese and Korean techniques and ingredients Italian pasta and classic sauces Contemporary burgers and sandwiches Modern comfort food International salads and starters Chocolate, pastry and indulgent desserts Modern plating and presentation High-volume restaurant production Experience working with diverse menus and concepts is particularly important, as the role requires a chef who can confidently move between different culinary styles while maintaining consistency and quality.<br></span> </div>
<p>As the official representation of Switzerland accredited in the Hashemite Kingdom of Jordan, the Embassy covers all matters concerning the diplomatic relations between Switzerland and Jordan. It represents Swiss interests in the areas of political, economic and financial affairs, consular affairs, as well as humanitarian aid and development cooperation.Moreover, the Embassy enures the implementation of the Swiss Cooperation Programme “Syria and neighbouring countries 2026-2029” in Jordan.</p>
<p><strong>Project Manager- DRR (Disaster Risk Reduction / Water Team) – 100%</strong></p>
<p>The Embassy of Switzerland in Jordan is seeking a Project Manager- DRR (Disaster Risk Reduction / Water Team) for the implementation of the <em>National Flood Mapping Programme (NFMP project)</em>, a Jordan - Swiss initiative for flood management. The project is currently based at the Swiss Cooperation Office (SCO) at the Embassy in Amman and is expected to be hosted within or close to the Ministry of Water and Irrigation later on.</p>
<p><strong>Duties & Responsibilities</strong></p>
<p>The Project Manager is responsible for the strategic and operational management of the Swiss-funded National Flood Mapping Programme (NFMP) and leads the Project Implementation Unit (PIU) at the Swiss Cooperation Office within the Embassy. The program aims at strengthening flood risk mapping and institutional capacity within Government of Jordan. The Project Manager collaborates closely with key Jordanian partner institutions, principally with the National Center for Security and Crisis Management (NCSCM) and the Ministry of Water and Irrigation (MWI). In this second phase of the program, the PIU is expected to be transferred to a governmental entity to support the institutionalisation of the program achievements. The position also serves as the Swiss Embassy’s and SDC’s focal point for Disaster Risk Reduction (DRR), ensuring coherence, coordination, and synergies across DRR-related initiatives in Jordan and the region, contributing to strategic DRR positioning, policy dialogue, technical leadership, and cross-programme integration within SDC’s regional portfolio. The list of tasks includes the following:</p>
<p> </p>
<ul >
<li><strong><u>Context analysis:<strong><u></u></strong></u></strong></li>
<li>Conduct continuous analysis of Jordan’s evolving disaster‑risk landscape, including hydrological, climatic, socio‑economic, and institutional factors, DRR stakeholder ecosystem and translate findings into actionable recommendations for SDC programming and strategic engagements.</li>
</ul>
<p> </p>
<ul >
<li><strong><u>Portfolio planning, strategic steering, and reporting: </u></strong></li>
<li>Lead the institutionalization of DRR approaches within national authorities by systematically transferring methodologies, tools, and know‑how to government counterparts; strengthen ownership and long‑term sustainability through capacity development, structured coaching, and embedding Swiss DRR standards into national processes.</li>
</ul>
<p> </p>
<ul>
<li><strong><u>Project Cycle Management:</u></strong></li>
<li>Ensure the project cycle management in all operational and financial aspects, from planning to monitoring of implementation and evaluation following SDCs Project Cycle Management guidelines and defined processes. This includes oversight of administrative and financial follow-up of all aspects of the project including procurement</li>
<li>In close coordination with the Program Manager at the Ministry of Water and Irrigation, plan, organize, and facilitate meetings, workshops, and trainings; support national partners in strengthening DRR capacities.</li>
<li>Plan, organise, coordinate and follow-up on needed external expertise, supported by Swiss and local experts.</li>
<li>Monitor progress of national technical committee and experts involved in NFMP; provide technical assistance and coordinate external local and Swiss expertise.</li>
<li>In close coordination with the Program Manager at the Ministry of Water and Irrigation conduct project monitoring, including progress of the national technical committee and regular field visits, take steering measures and provide internal reports.</li>
<li>Coordinate with the finance unit on, budget analysis, contracts, payments, financial reporting and audits. </li>
</ul>
<p> </p>
<ul >
<li><strong><u>Relationship management, coordination and policy dialogue: </u></strong></li>
<li>Supervise the finance and admin assistant of the PIU according to her job description and provide continuous coaching.</li>
<li>Maintain and extend proactively and independently a network with actors working on DRR in Jordan (ministries, donors, technical agencies, national committees’ members), particularly liaise with other donors and actors working in DRR and project related water projects for experience sharing and coordination.</li>
<li>Coordinate, facilitate and lead discussions on technical topics and negotiate in decision making processes with the relevant Ministries, including the Swiss Federal Office of Environment.</li>
<li>Represent the Embassy of Switzerland in national meetings and coordination platforms on the topic of DRR in line with the Embassy’s defined objectives and priorities.</li>
</ul>
<p > </p>
<p><strong>Profile & Requirements</strong></p>
<ul>
<li>Master’s degree in Hydrology, Hydraulics. Water/Environmental Engineering or equivalent with a minimum of 5-years experience in International Cooperation or related field; or bachelor’s degree in Hydrology, Hydraulics, Water/Environmental Engineering or equivalent with a minimum of 10 years of experience in international cooperation or related field.</li>
<li>Good knowledge of the mandates and working modalities of the various stakeholders involved in DRR in Jordan (Ministries, donors, Implementing agencies. etc.).</li>
<li>Good knowledge of the political, economic and social situations Jordan</li>
<li>Working knowledge of DRR, risk and/or flood hazard mapping and Geographic information System (GIS); Knowledge in GIS and hydraulic modeling’s an asset.</li>
<li>Strong experience in project management, financial and administrative procedures (incl. procurements).</li>
<li>Leadership and negotiation skills are an asset.</li>
<li>Team player and service orientation.</li>
<li>Able to work under pressure.</li>
<li>Willingness to take responsibility, ability to work in an autonomous, proactive and results oriented way.</li>
<li>Solid computer skills (MS Office),</li>
<li>Excellent communication skills in Arabic and English</li>
</ul>
<p> </p>
<p><strong>We offer</strong></p>
<ul>
<li>Diverse and meaningful work environment</li>
<li>Further training opportunities</li>
<li>Competitive salary and social benefits</li>
</ul>
<p> </p>
<p><strong>* Place of work</strong>: Embassy of Switzerland in Jordan for two months, then move to office location (tbd)</p>
<p><strong>* Beginning:</strong> January 2027 or upon agreement, local contract</p>
<p><strong>* Deadline:</strong> 08.10.2026</p>
<p><u>Important note</u>: Any applications not received through the recruitment site will not be considered.</p>
<p><strong>SCOPE OF WORK</strong></p>
<p><strong>JORDAN Himaya Activity</strong></p>
<table align="center" border="1" cellpadding="0" cellspacing="0" width="504">
<tbody>
<tr>
<td >
<p><strong>Proposed Personnel</strong></p>
</td>
<td >
<p>TBD</p>
</td>
</tr>
<tr>
<td >
<p><strong>Position</strong></p>
</td>
<td >
<p>Procurement & Construction Officer</p>
</td>
</tr>
<tr>
<td >
<p><strong>Maximum Level of Effort</strong></p>
</td>
<td >
<p>Full-time LTTA (18 Months)</p>
</td>
</tr>
<tr>
<td >
<p><strong>Base of Operations</strong></p>
</td>
<td >
<p>Amman, Jordan</p>
</td>
</tr>
<tr>
<td >
<p><strong>position reports to</strong></p>
</td>
<td >
<p>Procurement Manager</p>
</td>
</tr>
</tbody>
</table>
<ol>
<li><strong>Project Background:</strong></li>
</ol>
<p>The Jordan Himaya Activity aims to enhance the availability and quality of essential services and protection for survivors of domestic and sexual violence in Jordan. The project has two outcomes: 1) survivor-centered institutional capacity improved, and 2) legislative frameworks for protecting survivors and responding to violence strengthened. To achieve these outcomes, the project will apply a survivor-centered systems-strengthening approach to improve prevention, response, and protection services, and to support the development and implementation of survivor-centered legislation and policies. </p>
<p><strong>Role’s Purpose:</strong></p>
<p>The Procurement & Construction Officer is a key member of the Project Team. S/he will play a pivotal role in ensuring integrity, fairness, and openness in procurement processes and adherence to policies, procedures, and controls. The main responsibility for this position is to conduct procurement of goods, services, construction and rehabilitation activities in compliance with DAI policies and procedures, and US requirements. The position requires relevant work experience in the field of procurement and contracting across a variety of industry sectors, contract management, dispute resolution, managing interpersonal relationships and communication, and investigating/following up on vendor issues. The position requires knowledge of the Federal Acquisition Regulations (FAR). The Procurement & Construction Officer will be responsible for gathering complete procurement related backup documentation and auditing prior to submission to the Project´s Finance Team. S/he will develop and release solicitations, conduct price/cost/reasonability analyses, and perform any other related duties as assigned.</p>
<p>In addition to procurement responsibilities, the Procurement & Construction Officer will provide technical support for construction and rehabilitation projects, including the review of engineering documents, support during the planning and procurement phases, monitoring construction activities, and coordinating with project stakeholders to ensure quality implementation and timely delivery of project activities.</p>
<p><strong>Key Duties and Responsibilities</strong><strong>:</strong></p>
<ul>
<li><em>General Acquisition & Procurement Responsibilities</em>
<ul >
<li>Solicit bids and quotes from vendors in adherence with policies & approved requisitions and quarterly procurement plans.</li>
<li>Monitor, track and expedite all project procurement activities and delivery status of goods/services.</li>
<li>Gather current pricing information independently.</li>
<li>Conduct price/cost/reasonability analyses.</li>
<li>Help non-procurement staff understand the requirements for submitting accurate and thorough requisitions, cost estimates, statements of work, or to determine other technical specifications.</li>
<li>Determine source selection methods for complex procurement to ensure compliance.</li>
<li>Assist project staff in coordinating meetings, facilitating discussions, and developing briefings in support of the source selection process.</li>
<li>Prepare cost evaluation data, and source selection documentation.</li>
<li>Ensure procurements are approved by the required DAI authorities, and/or client approvals are received, before awards are made.</li>
<li>Through market research efforts, identify and qualify potential suppliers (and products/services). Ensure that beneficial, ethical and open supplier relationships are created and maintained according to procurement policies.</li>
<li>Maintain procurement file system in DAI’s procurement system (WRIKE)</li>
<li>Work closely with various home office support staff.</li>
<li>Provide technical assessments and recommendations for construction and rehabilitation projects during the planning phase to support project development and procurement activities.</li>
<li>Review engineering designs, drawings, technical specifications, Bills of Quantities (BoQs), cost estimates, implementation schedules, health and safety plans, quality assurance and quality control plans, surveys, and equipment requirements. Provide written comments and recommendations to improve technical quality and ensure project requirements are adequately reflected in procurement and contractual documents.</li>
</ul>
</li>
<li><em>Construction Monitoring and Technical Support</em>
<ul >
<li>Conduct regular site visits to monitor the quality, progress, safety, environmental compliance, and climate risk mitigation measures for construction and rehabilitation activities.</li>
<li>Maintain and update project implementation schedules for assigned construction activities and report on project progress, identifying potential risks, delays, and recommended corrective actions.</li>
<li>Provide technical advice and practical engineering solutions to address implementation challenges and support the timely completion of construction activities.</li>
<li>Prepare site visit reports and communicate findings and recommendations to the project team.</li>
<li>Coordinate and communicate with government counterparts, consultants, contractors, suppliers, and other stakeholders on technical and construction-related matters.</li>
</ul>
</li>
<li><em>Procurement Management Systems</em>
<ul >
<li>Enforce use of DAI’s operations & procurement system, etc.</li>
<li>Maintain electronic procurement records & files in various DAI’s system platforms.</li>
<li>Help DAI staff understand the use of procurement systems as necessary.</li>
</ul>
</li>
<li><em>Audit </em>
<ul >
<li>Prepare complete backup documentation for procurement purchases & submit to project’s Finance Team.</li>
<li>Conduct daily reviews of procurement related backup documentation to ensure completeness, accuracy, and compliance.</li>
<li>Perform regular spot audits of procurement files.</li>
<li>Assist and collaborate in external or internal audits as necessary.</li>
</ul>
</li>
<li><em>Compliance/Policies & Procedures</em>
<ul >
<li>Ensure integrity, compliance, fairness, accuracy, and openness in procurement processes.</li>
<li>Ensure adequate competition is achieved, as per DAI policies and procedures.</li>
<li>Ensure DAI/US Government and FAR policies, and procedures are followed and enforced.</li>
<li>Help other project staff become more familiar, and understand, the DAI policies and procedures related to procurement.</li>
</ul>
</li>
<li>Other duties assigned by the Procurement Manager, DFO, and COP.</li>
</ul>
<p><strong>Qualifications</strong></p>
<ul>
<li>Bachelor’s degree in civil engineering, architectural engineering, or a related field.</li>
<li>5+ years of responsible experience in procurement, construction procurement, or a related field, including at least 3 years of direct experience in construction, engineering, or site-based activities.</li>
<li>Demonstrated experience in construction and rehabilitation procurement, including reviewing engineering designs, technical specifications, Bills of Quantities (BoQs), cost estimates, implementation schedules, and other technical documents.</li>
<li>Knowledge of US Government procurement policies and procedures required.</li>
<li>Experience with Microsoft office suite.</li>
<li>Demonstrated knowledge of internal controls and audit processes.</li>
<li>Prior work experience in Jordan.</li>
<li>Professional proficiency in English and Arabic is required.</li>
</ul>
<p><strong>Skills</strong> </p>
<ul>
<li>An extremely well organized and self-directed individual with sound technical skills, analytical ability, good judgment, strong operational focus. </li>
<li>Strong problem-solving skills as well as exceptional customer relations (both internally & externally).</li>
<li>Strong commitment to ethics and completing compliant procurement procedures.</li>
<li>Excellent written and oral communication skills.</li>
<li>Strong understanding of budgets.</li>
</ul>
<p><strong>Reporting</strong></p>
<p>The Procurement and Construction Officer will report to the Procurement Manager.</p>
<p> </p>
<p><strong>Role mandate.</strong> Maintain accurate product costs, inventory values, manufacturing variances, and cost data so the company can control plant performance and make informed commercial and operational decisions.</p><p><strong>Job Purpose</strong> The Cost Accountant supports the integrity of the company manufacturing-cost information. The role maintains standard and actual costs, completes cost-accounting activities during period close, reconciles inventory and production balances, analyzes operational variances, supports stock counts, and provides clear insight into product, process, and margin performance. The position works closely with Accounting, Production, Supply Chain, Warehousing, Procurement, Sales, Engineering, and IT.</p><p><strong>Key Responsibilities</strong></p><p><strong>Product Costing and Cost Standards</strong> Calculate and maintain product costs covering raw materials, packaging, direct labor, utilities, production overhead, work in progress, finished goods, by-products, scrap, and production losses, as applicable. Maintain standard costs, cost centers, allocation bases, overhead rates, bills of material, routings, recipes, and other approved costing assumptions in coordination with operational owners. Review new or modified products, formulations, packaging configurations, production processes, and sourcing changes to ensure timely and accurate costing before implementation. Support actual, standard, process, batch, and job-costing requirements according to the company approved accounting policies and ERP design. Validate the accounting treatment of normal and abnormal loss, rework, off-specification output, scrap, waste, and by-products where relevant to plant operations.</p><p><strong>Period Close and Cost Reconciliation</strong> Complete assigned monthly and annual cost-accounting activities within the approved close timetable, including production-order settlement, overhead absorption, inventory valuation, and variance postings. Reconcile inventory, work-in-progress, production, consumption, overhead, purchase-price, and cost-of-sales balances between the ERP subledgers, operational records, and general ledger. Investigate unexplained or unusual balances, negative stock, inactive production orders, abnormal movements, interface errors, and unsupported manual adjustments, and ensure timely correction. Prepare complete working papers, reconciliations, schedules, and supporting evidence for management review, internal control, external audit, and statutory requirements.</p><p><strong>Manufacturing Variance and Performance Analysis</strong> Analyze material price, usage, mix, yield, labor, energy, overhead, efficiency, volume, and production variances against standard cost, budget, forecast, and prior periods. Work with Production, Engineering, Supply Chain, and Procurement to identify the operational causes of unfavorable variances and monitor agreed corrective actions. Prepare cost and margin reports by product, product family, batch, production line, cost center, customer, or channel where reliable data is available. Identify cost trends, loss drivers, low-margin products, abnormal consumption, inefficient resource use, and other opportunities for cost reduction or profitability improvement.</p><p><strong>Inventory Valuation and Stock Control</strong> Support cycle counts and annual physical inventories across raw materials, packaging, spare parts, work in progress, finished goods, and other relevant stock categories. Investigate book-to-physical differences, validate approved inventory adjustments, and help strengthen controls over receipts, issues, transfers, returns, production consumption, and finished-goods reporting. Monitor slow-moving, obsolete, damaged, expired, contaminated, and off-specification items and prepare appropriate valuation or provision analysis in accordance with approved policy. Review inventory valuation, net realizable value, landed cost, purchase-price differences, and other cost components for accuracy and consistency.</p><p><br></p><p><strong>Qualifications and Experience</strong></p><p><strong>Essential Requirements</strong> Bachelor's degree in Accounting, Finance, or a closely related discipline from a recognized university. Three to five years of relevant cost-accounting or manufacturing-accounting experience in an industrial or manufacturing environment. Practical experience with product costing, inventory valuation, work in progress, manufacturing overhead, cost allocation, period close, reconciliations, and variance analysis. Sound understanding of accounting principles, internal controls, inventory procedures, and the relationship between operational transactions and the general ledger. Strong spreadsheet capability and practical experience with an ERP or integrated accounting system. Analytical ability, accuracy, deadline discipline, and the confidence to investigate discrepancies with operational stakeholders. Professional working proficiency in Arabic and English, including the ability to prepare clear schedules, reports, and explanations.</p><p><strong>Preferred Profile</strong> Cost-accounting experience in chemical, petrochemical, process, or another continuous-process manufacturing environment. Experience with standard costing, process costing, yield and loss analysis, by-product accounting, and complex inventory movements. Hands-on experience with SAP, Oracle, Microsoft Dynamics, or another manufacturing ERP, particularly the costing and inventory modules. CMA, CPA, JCPA, ACCA, or relevant professional study or certification. Experience supporting ERP implementations, physical inventories, audit requirements, master data improvement, or manufacturing cost-reduction programs.</p><p><strong>Core Competencies</strong> Manufacturing-cost and inventory accounting Analytical thinking and structured problem-solving Accuracy, integrity, and attention to details ERP, spreadsheet, and data-reconciliation capability Planning, organization, and closing-deadline discipline Clear communication and cross-functional collaboration Commercial awareness and cost-improvement orientation Confidentiality, accountability, and professional ethics</p><p><strong>Key Performance Indicators</strong> Cost-accounting close completed accurately within the approved timetable Timeliness and accuracy of standard-cost updates, product costs, and cost-of-sales information Completion and quality of inventory, work-in-progress, production, and cost-account reconciliations Accuracy, clarity, and actionability of manufacturing-variance and margin analysis Physical-count differences, inventory adjustments, and stock-valuation exceptions Number and age of unresolved costing errors, negative stocks, inactive orders, and master-data issues Financial validation and tracking of approved cost-reduction initiatives Timely closure of audit, control, and process-improvement actions</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Accounting, Finance, or a closely related discipline from a recognized university.</li><li>Three to five years of relevant cost-accounting or manufacturing-accounting experience in an industrial or manufacturing environment.</li><li>Practical experience with product costing, inventory valuation, work in progress, manufacturing overhead, cost allocation, period close, reconciliations, and variance analysis.</li><li>Sound understanding of accounting principles, internal controls, inventory procedures, and the relationship between operational transactions and the general ledger.</li><li>Strong spreadsheet capability and practical experience with an ERP or integrated accounting system.</li><li>Analytical ability, accuracy, deadline discipline, and the confidence to investigate discrepancies with operational stakeholders.</li><li>Professional working proficiency in Arabic and English, including the ability to prepare clear schedules, reports, and explanations.</li><li>Cost-accounting experience in chemical, petrochemical, process, or another continuous-process manufacturing environment.</li><li>Experience with standard costing, process costing, yield and loss analysis, by-product accounting, and complex inventory movements.</li><li>Hands-on experience with SAP, Oracle, Microsoft Dynamics, or another manufacturing ERP, particularly the costing and inventory modules.</li><li>CMA, CPA, JCPA, ACCA, or relevant professional study or certification.</li><li>Experience supporting ERP implementations, physical inventories, audit requirements, master data improvement, or manufacturing cost-reduction programs.</li></ul>
<p>UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling. UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package. Visit our website to learn more about what we do at UNICEF. For every child, the right to a Champion The position is based in Amman, Jordan, within UNICEF's Global Programme Division (GPD) and forms part of the Global Risk Management Cash Based Assistance Hub under the Poverty Centre of Excellence (CoE) Satellite Team. GPD provides global strategic leadership, policy direction, technical guidance and programme support to ensure programme excellence across UNICEF. Through its Centres of Excellence, UNICEF delivers specialized, demand-driven technical assistance to Country and Regional Offices and their partners. The Global Cash Hub provides timely and coordinated support to Country Offices to scale up cash assistance in fragile and humanitarian contexts and to implement direct payments to frontline workers. The Programme Specialist supports the design, implementation and monitoring of cash-based assistance programmes globally, with a particular focus on countries in the Middle East and North Africa region. The role contributes to strengthening linkages with social protection systems, building country office capacity, supporting risk management, fostering partnerships and promoting the effective use of cash-based assistance modalities in humanitarian and fragile settings. How can you make a difference? As Programme Specialist (Cash-Based Assistance), you will play a key role in supporting UNICEF country offices to design, implement, and scale up cash-based assistance programmes in humanitarian and fragile settings, with a particular focus on the Middle East and North Africa region. Working closely with country, regional, and global partners, you will help strengthen risk-informed programming, enhance operational effectiveness, and promote sustainable linkages between humanitarian cash assistance and national systems. Key responsibilities include:<br>• Providing technical and operational support to country offices in the design, implementation, and expansion of cash-based assistance programmes, both remotely and through field missions.<br>• Supporting the delivery of direct cash assistance mechanisms and surge responses in humanitarian contexts, including extensive in-country mission support when required.<br>• Coordinating with beneficiary data management, financial management, and cash programming teams to ensure aligned and effective support to country offices.<br>• Building and maintaining partnerships with governments, UN agencies, NGOs, and other stakeholders to strengthen cash transfer programming across the region.<br>• Supporting the development of risk management, monitoring, and verification systems that enhance accountability and programme quality.<br>• Reviewing programme strategies, plans, and key documentation to ensure the effective and consistent application of cash-based assistance modalities.<br>• Generating evidence and knowledge products through data analysis, documentation of lessons learned, and identification of best practices to inform global and regional advocacy efforts.<br>• Representing the Global Cash Hub in inter-agency coordination forums and supporting collaboration across humanitarian actors.<br>• Promoting the integration of cash-based assistance approaches across sectors, including Education, Health and Nutrition, Child Protection, WASH, and humanitarian response programmes.<br>• Supporting the rollout of capacity-building initiatives, global guidance, technical notes, and standard operating procedures to strengthen organizational and partner capabilities in cash-based assistance programming.<br>If you would like to know more about this position, please review the complete Job Description here: Classified Job Descriptions - Programme Specialist- Cash Assistance (P4.pdf<br>To qualify as a champion for every child you will have<br>Minimum requirements<br>• Education : Advanced University degree in one of the following fields: social sciences, public administration, international law, public health, nutrition, international relations, business administration or other related disciplines. Preferably a combination of management, administration, and relevant technical fields.<br>• Work Experience: At least 8 years of relevant professional experience supporting humanitarian response at national and international levels, including a minimum of 6 years dedicated to cash-based assistance programming in humanitarian settings is required.<br>• Skills : Strong expertise in designing, implementing, and monitoring cash-based assistance programmes.<br>• Ability to provide operational and technical support to country offices through both remote and in-country engagement<br>• Strong coordination and stakeholder management skills, with the ability to work effectively across technical, operational, and regional teams.<br>• Proven ability to develop and apply risk management, monitoring, and verification frameworks to strengthen programme quality and accountability.<br>• Strong analytical and evidence-generation skills, including data collection, analysis, reporting, and documentation of lessons learned and best practices.<br>• Experience designing and delivering capacity-building initiatives for staff, partners, and government counterparts.<br>• Language Requirements : Fluency in English and French is required.<br>Desirables<br><br></p><p><strong>Desired Candidate Profile</strong></p><p>Advanced University degree in one of the following fields: social sciences, public administration, international law, public health, nutrition, international relations, business administration or other related disciplines. Preferably a combination of management, administration, and relevant technical fields.</p>
<p>At least 8 years of relevant professional experience supporting humanitarian response at national and international levels, including a minimum of 6 years dedicated to cash-based assistance programming in humanitarian settings is required.</p>
<p>Strong expertise in designing, implementing, and monitoring cash-based assistance programmes.</p>
<p>Ability to provide operational and technical support to country offices through both remote and in-country engagement</p>
<p>Strong coordination and stakeholder management skills, with the ability to work effectively across technical, operational, and regional teams.</p>
<p>Proven ability to develop and apply risk management, monitoring, and verification frameworks to strengthen programme quality and accountability.</p>
<p>Strong analytical and evidence-generation skills, including data collection, analysis, reporting, and documentation of lessons learned and best practices.</p>
<p>Experience designing and delivering capacity-building initiatives for staff, partners, and government counterparts.</p>
<p>Fluency in English and French is required.</p>
<p>Knowledge of Arabic is highly desirable. Another official UN language (Chinese, French, Russian or Spanish) is an asset.</p>
<p>Regional knowledge on Middle East and North Africa (MENA) region.</p>
<p>Experience providing technical support on cash-based assistance to governments, UN agencies, NGOs, or other partners.</p>
<p>Programme planning, implementing, reporting, monitoring on the use of cash-based assistance modalities in humanitarian contexts.</p>
<p>Experience with beneficiary data management systems.</p>
<p>Experience developing and implementing risk management frameworks for cash-based assistance programmes.</p>
<p>Experience working across multidisciplinary teams and functions.</p>
<p>Previous experience with UNICEF.</p>
<p>Strong communication, presentation, and influencing skills.</p>
<p>Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>As a member of the Commercial Team, the Sales Manager is responsible for driving sales activities, developing key accounts, and securing group and individual business opportunities to maximize revenue, profitability, and guest satisfaction. The role focuses on building strong client relationships, identifying new business opportunities, and supporting the hotel's overall sales and marketing objectives.</p><br><br><p><b>What You Will Do</b></p><br><br><ul><li>Follow up on all leads and maintain strong relationships with Worldwide Sales Offices (WSOs<b>)</b> and other Four Seasons Hotels.</li><li>Create and maintain permanent files for all groups with strong room-night potential.</li><li>Conduct property tours for meeting planners and potential clients.</li><li>Negotiate with clients to achieve maximum revenue and profitability while meeting client needs. </li><li>Evaluate, solicit, sell, and confirm business in line with individual goals and the hotel's overall sales and profitability targets.</li><li>Qualify prospective leads based on their profitability and business potential.</li><li>Develop proposals and recommend programs that meet client needs, including alternative options where appropriate.</li><li>Promote and sell all hotel services.</li><li>Maintain an effective correspondence and follow-up plan.</li><li>Report monthly performance against established plans and goals.</li><li>Keep supervisors promptly and fully informed of significant problems or unusual matters to ensure timely corrective action.</li><li>Coordinate with other Department Heads to ensure a high level of guest and group satisfaction.</li><li>Follow up on the progress of confirmed business and ensure appropriate coordination.</li><li>Assist in developing and executing projects for assigned market areas to increase sales activity, volume, and profitability.</li><li>Maintain assigned files in accordance with the guidelines outlined in account coverage programs.</li><li>Participate in sales meetings and relevant industry organizations to represent the hotel and the company.</li><li>Maintain comprehensive knowledge of local competition, including their services, facilities, and market positioning.</li><li>Provide input on the local segment of the Marketing Plan and budget.</li><li>Maintain a professional appearance at all times and demonstrate mature, professional business conduct when representing the hotel or company.</li><li>Perform other tasks and projects as assigned by hotel management.</li></ul><p><b>What You Bring</b></p><br><br><ul><li>A high school diploma or equivalent qualification, with relevant experience considered.</li><li>A minimum of three years of experience in a similar sales role, preferably within the hospitality industry.</li><li>Excellent verbal communication skills in both Arabic and English.</li><li>Strong attention to detail.</li><li>Strong interpersonal and relationship-building skills.</li><li>A proactive approach to identifying sales opportunities and achieving business objectives.</li></ul><p><b>What We Offer</b></p><br><br><ul><li>Competitive salary and comprehensive benefits package.</li><li>Excellent training and development opportunities.</li><li>Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</li><li>Recognition programs and employee wellness initiatives.</li></ul><p><b>Schedule & Hours</b></p><br><br><ul><li>Full time Job.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br> </div>
<h2 ><b><span >RECRUITMENT NOTICE</span></b></h2>
<h2 ><b><span >INTERNAL & EXTERNAL</span></b></h2>
<p class="MsoBodyText" ><span >The French section of Médecins Sans Frontières is recruiting for its project in <b>Amman</b></span></p>
<p class="MsoNormal" ><b><u><span >Driver - Daily Worker Pool</span></u></b></p>
<p class="MsoNormal" ><b><span> </span></b></p>
<p class="MsoBodyText" ><b>CONTEXT</b><br>
Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. <b>For more information, visit our Arabic website</b>, <a href="http://www.msf-me.org/">www.msf-me.org</a><u><span >.</span></u></p>
<p class="MsoBodyText" > </p>
<p class="MsoBodyText" >Médecins Sans Frontières is running a reconstructive surgery program in Amman, which opened in 2006, is giving access to reconstructive surgery (orthopedic, plastic, and maxillo-facial) to war-wounded people providing comprehensive health care, MSF aims at identifying and referring patients from neighboring countries (Iraq, Yemen, Syria, and other countries with conflicts) then ensuring their medical follow-up after <span >discharge.</span></p>
<p class="MsoBodyText" > </p>
<p class="MsoNormal" >Médecins<span > </span>Sans<span > </span>Frontières<span > </span>Reconstructive<span > </span>Surgery<span > </span><span >in Amman </span>are<span > </span>seeking<span > </span>a <b><span >Drivers for our Daily Worker Pool.</span></b></p>
<p class="MsoNormal" ><b><span>DIMENSION OF POST</span></b></p>
<p class="MsoNormal" ><span>Reconstructive Surgery Hospital with an average of 550 admissions per year, over 1000 surgeries annually, 72 surgical beds and 126 rehabilitation beds, 2 OTs for orthopedic, maxillo-facial and plastic reconstructive surgeries, OPD with an average 550 consultations / month, physiotherapy and psychosocial department, and Antimicrobial Resistance activity (Stewardship, IPC and Micro laboratory) within the hospital.</span></p>
<p class="MsoNormal" ><b><span>SCOPE OF RESPONSIBILITIES:</span></b></p>
<p class="MsoBodyText2" ><span >Performing the tasks of transporting authorized goods and passengers in an MSF vehicle, ensuring its technical and safety conditions and respecting the country's traffic rules and MSF security rules, to provide a safe, smooth and efficient service.</span></p>
<p class="MsoBodyText2" ><span > </span></p>
<p class="MsoListBullet" ><b><span lang="EN-GB" >ACCOUNTABILITIES:</span></b></p>
<p class="MsoListParagraphCxSpFirst" ><span ><span>·<span > </span></span></span><span >Checking daily, the technical conditions of the assigned vehicle (state of the tires, oil, fuel, brakes, radio equipment, spare parts, etc.), performing weekly check according to the MSF Logbook, refilling it when necessary, and keeping it clean to ensure it can be driven in perfect conditions. Carrying out a handover if another uses the vehicle</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Ensuring the security of passengers in the vehicle, driving carefully, observing speed limits and traffic rules in the country as well as MSF security rules, in order to avoid car accidents.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Ensuring all passengers have all necessary papers in order before travelling, and ensuring non-MSF staff sign disclaimers of responsibility before using the vehicle</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Ensuring correct loading and unloading of the vehicle, submitting the documents to the receiver of the goods, checking the status of delivered goods, returning the duly completed documents to Logistics and ensuring that the goods have the necessary documents</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Ensuring that all vehicle documents and the driver's driving license are valid and in the vehicle.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Informing the line manager of any incident involving the transportation of passengers and/or goods.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Ensure the safe transport of Patients during movements to hotel, airport, and external appointments </span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Provide needed assessment to Patients for entering and exiting the vehicle during transport </span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >On call when needed to drive the ambulance during times of emergency. </span></p>
<p class="MsoListParagraphCxSpLast" ><span ><span>·<span > </span></span></span><span >Knowing and respecting the security rules related to vehicle movements, specifically those related to customs, checkpoints and roadblocks. Ensuring all passengers know and respect the security rules</span></p>
<p class="MsoListBullet" ><span > </span><b ><u><span lang="EN-GB" >MSF Section/Context Specific Accountabilities</span></u></b></p>
<p class="MsoListBullet" ><b>Safety and Compliance</b></p>
<p class="MsoListParagraphCxSpFirst" ><span ><span>·<span > </span></span></span><span >Garanti compliance with MSF’s road safety protocols, including the Amman Road Safety SOP and internal fleet regulations.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Garanti pre-departure checks daily (vehicle condition, documentation, safety equipment, patient load protocol).</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Always ensure all passengers respect rules. Informe your manager if rules are not respected.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Garanti that mobile devices use are only through authorized hands-free systems. One ear must remain free to preserve situational awareness.</span></p>
<p class="MsoListParagraphCxSpLast" ><span ><span>·<span > </span></span></span><span >Contribute to reporting any misuse of MSF vehicles, including unauthorized passengers or personal shopping, directly to the line manager.</span></p>
<p class="MsoNormal" ><span> </span></p>
<p class="MsoNormal" ><b><span>Patient Transport & Welfare</span></b></p>
<p class="MsoListParagraphCxSpFirst" ><span ><span>·<span > </span></span></span><span >Ensure safe and respectful assistance to all patients during entry and exit from the vehicle.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Contribute to alert to the patient’s behavior and health status; report any concern immediately to the hospital logistic manager.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Ensure vehicles are disinfected after every patient transfer in coordination with the hygiene team and IPC standards.</span></p>
<p class="MsoListParagraphCxSpLast" ><span > </span></p>
<p class="MsoNormal" ><b><span>Training and Institutional Obligations</span></b></p>
<p class="MsoListParagraph" ><span ><span>·<span > </span></span></span><span >Ensure participation in all mandatory training related to safety, emergency response, patient care, and vehicle use, which is considered a functional requirement for the role.</span></p>
<p class="MsoNormal" ><span> </span></p>
<p class="MsoNormal" ><b><span>Communication and Coordination</span></b></p>
<p class="MsoListParagraphCxSpFirst" ><span ><span>·<span > </span></span></span><span >Ensure the log all movement data in the online tracking system and paper logbook when required following standard instruction.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Ensure the notification of departure and arrival times to their supervision.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Ensure communication on road incidents, technical issues, or patient-related alerts immediately to line management.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Contribute to other staff in understanding and complying with transport safety rules. Raise any resistance or misconduct encountered.</span></p>
<p class="MsoListParagraphCxSpLast" ><span ><span>·<span > </span></span></span><span >Garanti reactivity in response to emergency movement in the hospital.</span></p>
<p class="MsoListParagraphCxSpLast" > </p>
<p class="MsoNormal" ><b><span>Fleet Efficiency and Environmental Responsibility</span></b></p>
<p class="MsoListParagraphCxSpFirst" ><span ><span>·<span > </span></span></span><span >Contribute to eco-driving principles and optimize vehicle usage to reduce unnecessary mileage and fuel consumption.</span></p>
<p class="MsoListParagraphCxSpLast" ><span ><span>·<span > </span></span></span><span >Ensure Proactive report of mechanical issues or damage to logistics supervisors.</span></p>
<p class="MsoNormal" ><span> </span></p>
<p class="MsoNormal" ><b><span>Behavior and Conduct</span></b></p>
<p class="MsoListParagraphCxSpFirst" ><span ><span>·<span > </span></span></span><span >Maintain a professional demeanor with patients, colleagues, and external parties. Avoid unnecessary interaction with authorities unless instructed.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Uphold the image of MSF by wearing proper attire and ID, and by always acting respectfully.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Refrain from intervening in patient conflicts, disciplining patients, or engaging in any form of verbal aggression.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Drivers are not authorized to enforce rules on patients beyond those concerning immediate transport safety. Non-compliance must be reported, not handled directly.</span></p>
<p class="MsoListParagraphCxSpLast" ><span > </span></p>
<p class="MsoListParagraphCxSpLast" ><strong><span >REQUIRED PROFILE:</span></strong></p>
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" width="100%">
<tbody>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Education</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal" ><span>Essential literacy and driving license (level 5). Good knowledge of country roads</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Experience</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal" ><span ><span>•<span > </span></span></span><span >Essential 2 years minimum of previous driving experience</span></p>
<p class="MsoNormal" ><span ><span>•<span > </span></span></span><span >Desirable experience with specific vehicles to use (4x4,<span> </span>etc.)</span></p>
<p class="MsoNormal" ><span ><span>•<span > </span></span></span><span >Desirable in MSF or other NGOs</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Languages</span></b><span lang="EN-GB"><span> </span></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal" ><span>Mission language and local language essential</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Knowledge</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >Desirable knowledge of basic mechanics</span></p>
<p class="MsoNormal" ><span ><span>•<span > </span></span></span><span >Good knowledge of mission area roads</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Competencies</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >Results and Quality Orientation <b>L1</b></span></p>
<p class="MsoNormal" ><span lang="FR-CH" ><span >•</span><span ><span > </span>T</span></span><span lang="FR-CH" >eamwork and Cooperation <b>L1</b></span></p>
<p class="MsoNormal" ><span lang="FR-CH" >•<span > </span></span><span lang="FR-CH" >Behavioural Flexibility <b>L1</b></span></p>
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >Commitment to MSF Principles <b>L1</b></span></p>
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >Stress Management <b>L2</b></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" ><b><span> </span></b></p>
<p class="MsoNormal" ><b><span>WORK LOCATION: </span></b><b><span dir="RTL" lang="AR-SA" ><span> </span></span></b><span>Amman, Jordan</span></p>
<p class="MsoNormal" ><b><span>CONTRACT: </span></b><b><span dir="RTL" lang="AR-SA" ><span> </span></span></b><span>In case of current contract with MSF, amendment to the original contract with the same terms and conditions, with modifications on function and salary only.</span></p>
<p class="MsoNormal" ><b><span>STARTING DATE: </span></b><b><span dir="RTL" lang="AR-SA" ><span> </span></span></b><span>October 2026</span></p>
<p class="MsoNormal" ><span>Interested applicants should submit their application in English containing curriculum vitae, letter of motivation no later</span><span lang="EN-GB"> than </span><b><span lang="EN-GB">14<sup>th</sup> September</span></b><span lang="EN-GB"> to the following email:</span></p>
<p class="MsoNormal" ><span ><a href="mailto:msff-amman-recruitment@paris.msf.org">msff-amman-recruitment@paris.msf.org</a></span></p>
<p class="MsoNormal" ><b><span >O</span></b><b><span >nly candidates meeting the requirements will be called for interviews through their email addresses</span></b></p>
<p class="MsoNormal" ><span >Notice: No monetary transactions, neither demands of favors in kind, nor other types of favoritism will be tolerated in the recruitment process.<span> </span>MSF reserves the right to refuse hiring of a candidate who has benefitted from such acts. All illicit demands of these types may be pursued through the judicial system.</span></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are seeking an experienced and highly creative Sous Chef to lead the culinary operations for a bold and playful dining concept bringing together contemporary global cuisine, creative comfort food, and indulgent desserts within one distinctive guest experience.<br> The menu takes inspiration from around the world, combining Asian flavours and techniques with Italian classics, contemporary burgers and sandwiches, globally inspired starters, and a strong focus on indulgent chocolate and pastry creations.<br> The Sous Chef will be responsible for maintaining the quality and consistency of the existing menu while continuously developing the culinary offering in line with the personality of the brand.<br> This role requires a chef who understands modern casual dining, international flavours, high-volume service, menu development, presentation, and commercial kitchen management .<br> The successful candidate will be both a creative culinary leader and a strong operator, capable of translating an imaginative menu into a consistently excellent product while managing food costs, kitchen performance, quality, and team development.<br> This role is based in Riyadh and is a seasonal 6 month role Nov-April At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: An opportunity to lead the founding team launching a new in house Persian restaurant concept by SIHAMCO - a first within The Groves' Portfolio.<br> Competitive salary packages – aligned with market standards and experience Health insurance, accommodation provided and transportation allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world About The Company SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br> Join Us Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history.<br> Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<br> Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> Lead the overall kitchen operation, ensuring a consistently high standard of food quality, presentation, taste, and execution.<br> Oversee the preparation and service of a diverse menu incorporating Asian, Italian, American and contemporary global influences .<br> Maintain and continuously improve recipes, plating standards, preparation methods, and kitchen SOPs.<br> Ensure consistency across the menu, from starters and salads through to burgers, sandwiches, pasta, Asian-inspired dishes, and desserts.<br> Work closely with the management team on menu development, seasonal changes, new dishes, promotions, and special culinary activations.<br> Develop innovative dishes that fit the playful and creative identity of Little Krazy while remaining commercially viable.<br> Ensure all recipes are properly documented with accurate ingredients, yields, portion sizes, preparation methods, and presentation standards.<br> Manage food costs, portion control, wastage, yields, and GP in line with agreed targets.<br> Monitor food quality and ensure all ingredients meet the required standards.<br> Work closely with suppliers and procurement teams to source quality ingredients at competitive prices.<br> Lead daily kitchen briefings, tastings, quality checks, and service preparation.<br> Ensure smooth communication and coordination between kitchen sections and front-of-house during service.<br> Recruit, train, coach, and develop the kitchen brigade to create a strong, disciplined, and motivated team.<br> Manage kitchen scheduling, staffing requirements, section allocation, and daily operational priorities.<br> Ensure strict compliance with food safety, HACCP, hygiene, sanitation, and health and safety requirements.<br> Maintain a clean, organised, efficient, and professional kitchen environment.<br> Monitor kitchen equipment and ensure proper maintenance and safe operation.<br> Stay informed about international culinary trends, new techniques, ingredients, and contemporary dining concepts.<br> Introduce new ideas and culinary experiences that strengthen Little Krazy's identity and differentiate the concept from competitors.<br> Culinary Profile The ideal candidate should have strong experience across a multi-cuisine, contemporary restaurant environment , with an understanding of: Asian-inspired cuisine and flavours Japanese and Korean techniques and ingredients Italian pasta and classic sauces Contemporary burgers and sandwiches Modern comfort food International salads and starters Chocolate, pastry and indulgent desserts Modern plating and presentation High-volume restaurant production Experience working with diverse menus and concepts is particularly important, as the role requires a chef who can confidently move between different culinary styles while maintaining consistency and quality.<br></span> </div>
<p>1. JOB DETAILS Field Detail Job Title Manager, Data Analysis Reports to Director, Data & Analytics Department Information Technology Function Enterprise Technology, Data & AI Company Hikma Pharmaceuticals</p><p>2. JOB PURPOSE The Manager, Data Analysis is a hands-on role accountable for the dashboards, reports, and analytical models that Hikma's business functions rely on for decision-making. Working within the roadmap, standards, and platform architecture set by the Director, Data & Analytics, the role owns day-to-day delivery on the Enterprise Analytics platform, remaining directly involved at working level in data modelling, measure development, performance tuning, refresh schedules, and access controls. The role is expected to go beyond fulfilling requests: engaging business function leads proactively, shaping and agreeing requirements before build, investigating why results occur rather than only reporting what happened, and presenting recommendations stakeholders can act on. It sets the data modelling and reporting standards followed across the business, including by analysts embedded within business functions, and is the direct source of reporting for functions without a dedicated analyst. The role also leads a small team of analysts and BI specialists, reviewing their work, developing their technical capability, and acting as the primary point of contact between the business and the Data & Analytics team.</p><p>3. JOB DIMENSIONS Direct Reports Count 2 3 Indirect Reports Count N/A Financial Budget (USD) N/A (subject to D&A budget)</p><p>4. KEY ACCOUNTABILITIES Strategy & Standards Deliver against the Enterprise Analytics/BI roadmap set by the Director, Data & Analytics, translating it into planned dashboard and report delivery Define and maintain reusable data models, reporting standards, naming conventions, and report layouts for use by all analysts, including those embedded in business functions Co-own the definition of key business metrics and KPIs with the data governance function to ensure consistency across the reporting estate Support budget forecasts and cycle health checks in line with Hikma financial standards Business Engagement Build ongoing relationships with business function leads, moving beyond a request-response model to become a trusted analytics partner Meet regularly with stakeholders to understand business priorities, pain points, and upcoming needs before they become formal reporting requests Gather, document, and agree business requirements before build, including the business problem, objectives, data sources, calculation logic, scope, and success criteria Present insights and recommendations to business stakeholders, not only dashboards or reports, so outputs support clear decision-making Promote adoption of BI outputs and support improved data literacy across business functions Policies & Procedures Apply and enforce BI development standards (naming, versioning, source documentation) set by the Director, Data & Analytics Operate within the data governance framework and escalate gaps in data quality, access, or documentation Follow Enterprise Applications and D&A Centre of Excellence policies and procedures Apply company policy and contractual best practice when working with BI tooling vendors and implementation partners People Management and Development Manage, coach, and mentor a small team of Analysts/BI Specialists, onboarding new joiners and building capability in data modelling, DAX, and dashboard design Set yearly objectives and development plans for each team member, covering company, career, and technical development goals Identify high-potential team members and develop them in partnership with the Director Day-to-Day Operations Triage incoming data and reporting requests and assign them to the right team member based on complexity and data domain Identify new sources of data within the organisation (ERP, CRM, manufacturing systems) and escalate integration needs to the Director Apply row-level security, access controls, and data privacy requirements so the right people see the right data Run design and peer reviews of team-produced data models, DAX measures, and dashboards before release to business users Track and report team KPIs (delivery turnaround, ticket volume, adoption, service quality) on a regular cadence Job Related (Specific Accountabilities) Build, maintain, and optimise Power BI datasets, data models, and DAX measures within the Enterprise Analytics platform, under the Director's design authority Perform configuration and change management for assigned reporting areas (Power BI workspaces, gateways, datasets) Automate data refresh, distribution, and alerting within the existing Power BI platform</p><p>5. Behavioural Competencies: Name Level Initiative & Drive for Results Very Good Change & Innovation Very Good Communication & Influence Excellent Developing & Empowering others Very Good Problem Solving & decision Making Excellent Strategic Thinking Good</p><p>6. Technical Competencies: Name Level Applications Management and Maintenance Very Good Data Analysis, Data Management & Data Quality Excellent Computer Skills Excellent Cost Estimation & Analysis Good Data visualization and interpretation Excellent Business Intelligence Solutions Very Good Business Decisions Good</p><p>7. QUALIFICATIONS, EXPERIENCE, & SKILLS: Essential Education & Experience Bachelor's degree in Business, Mathematics, Statistics, Computer Science, or a related quantitative field 4 8 years' progressive experience in data analytics, BI, or enterprise reporting, including proven accountability for leading a small analytics/BI team and owning end-to-end delivery Technical Skills Deep, hands-on mastery of Power BI able to own enterprise semantic models end to end, including data modelling, advanced DAX, Power Query (M), and workspace/gateway administration, and to set the standard others build to Proven expertise in tabular modelling and performance tuning at enterprise scale diagnosing and resolving model, DAX, and refresh performance issues using tools such </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Mathematics, Statistics, Computer Science, or a related quantitative field</li><li>4 - 8 years' progressive experience in data analytics, BI, or enterprise reporting, including proven accountability for leading a small analytics/BI team and owning end-to-end delivery</li><li>Deep, hands-on mastery of Power BI able to own enterprise semantic models end to end, including data modelling, advanced DAX, Power Query (M), and workspace/gateway administration, and to set the standard others build to</li><li>Proven expertise in tabular modelling and performance tuning at enterprise scale diagnosing and resolving model, DAX, and refresh performance issues using tools such as Tabular Editor and DAX Studio across Power BI Premium and/or Azure Analysis Services</li><li>Strong command of SQL for interrogating, validating, and reconciling data across relational databases and enterprise systems (ERP/CRM)</li><li>Sound grounding in data warehousing and integration architecture (ETL/ELT, star schema, fact/dimension modelling), with the judgement to shape durable, reusable models rather than one-off solutions</li><li>Confident application of data access controls (e.g., row-level security) and data privacy requirements in a regulated enterprise reporting environment</li><li>Familiarity with ITIL or similar IT service-management frameworks for handling BI support tickets and change control</li><li>Credible business and domain understanding in at least one core area commercial, finance, supply chain, or manufacturing sufficient to challenge assumptions, frame the right questions, and translate business processes into analytical models</li><li>Mature stakeholder-management and business-engagement capability able to hold credible discussions with function leads, structure and document business requirements, and present insights and recommendations that stand up to senior scrutiny</li><li>Demonstrated people-leadership capability setting technical direction, reviewing and raising the quality of others' work, and developing analysts over time</li><li>Excellent English language skills, written and spoken</li><li>Experience leading or contributing to the migration of reporting and data workloads between platforms (Desirable)</li><li>Familiarity with Spark SQL and lakehouse architecture concepts (Desirable)</li></ul>
<p>Project Manager Vacancy</p>
<p>Job Description</p>
<p>Job Title : Project Manager</p>
<p>Location : Amman, Jordan</p>
<p>Mission : Leaders International for Economic Development</p>
<p>Contract : 12 Months</p>
<p>Start Date : November 1, 2026</p>
<p>Reporting to : Projects Manager</p>
<p>Working Hours : Full-time position (40 hours per week)</p>
<p><br>
<strong>Leaders International: </strong></p>
<p>Leaders International is a forward-thinking economic development organisation that brings together governments, community groups and private sector partners to work on various projects across the Middle East and Africa.</p>
<p>With offices In Belgium, Jordan, Palestine and Tunisia, we create partnerships that bridge the gap between east and west in order to create new opportunities and resources and accelerate the growth of underdeveloped and developing economies. Our focus areas include MSME Development, Entrepreneurship & Innovation, Digital Transformation, Livelihoods & Employability, Green Growth, and Alternative & Sustainable Tourism.</p>
<p><strong>Job Summary: </strong></p>
<p>The project manager (PM) working for Leaders International for Economic Development is a full-time position based in Jordan. The PM should ensure the successful implementation of Leaders’ projects, through successful timely delivery of all activities, and coordination between the donor and other relevant partners. The project manager will ensure quality monitoring of results & indicators and oversee the coordination between the different partners. The PM will report directly to the Projects Manager.</p>
<p><strong>Job Tasks and Responsibilities: </strong></p>
<p>• Responsible for the development and delivery of detailed projects’ implementation plans, ensuring all plans are on track.</p>
<p>• Ensuring project targets and results are all met.</p>
<p>• Develop and maintain strong relations with project partners and stakeholders.</p>
<p>• Prepare monthly, quarterly, and end-of-project reports.</p>
<p><strong>Reporting Functions:</strong></p>
<p>• Ensure all reports sent to donors are reviewed by senior management and presented in high-quality standards.</p>
<p>• Ensure monitoring of all ongoing project phases—and maintain a full supervisory role over partner deliverables.</p>
<p>Communication functions</p>
<p>Monitor all project progress against the action plan, KPI targets, and budget, ensuring necessary adjustments are made when needed</p>
<p>• Ensure coordination with all project partners, community hubs, and private sector employers when necessary.</p>
<p>• Coordinate with other Leaders International projects in Jordan and internationally to exploit potential synergies in digital upskilling and market placement.</p>
<p><strong>Qualifications, Knowledge and Experience: </strong></p>
<p>• Bachelor's degree in Business Administration or any relevant field, preferably in International Business, Social Sciences, Humanitarian field, or related topics.</p>
<p>• Experience in managing and implementing regional or national digital upskilling and youth economic empowerment activities.</p>
<p>• Requires a minimum of 5 years relevant experience in the NGO sector, a minimum of 2 years of which must have been in a supervisory role.</p>
<p>• Background in managing and implementing livelihood projects in the region with a special focus on vulnerable youth, women (~50% target), and refugees.</p>
<p>• Provide necessary technical and methodological support for labor market assessments and take a leading role in curriculum and project development.</p>
<p>Personal and Professional Qualities</p>
<p>• Strong ability to work with diverse groups/individuals – ranging from local partners, association, and the private sector.</p>
<p>• In-depth knowledge of the Jordanian business environment and local labor markets across all 12 governorates.</p>
<p>• High level of analytical and problem-solving skills to manage risk mitigations and operational bottlenecks.</p>
<p><strong> Skills and Abilities: </strong></p>
<p>Experience in project management, planning, monitoring, and evaluation (MEAL).</p>
<p>• Strong communication, interpersonal, and organizational skills.</p>
<p>• Good interpersonal skills, able to deal diplomatically and flexibly with a range of different people (government stakeholders, donors, private sector executives, and grassroots youth).</p>
<p>• Good written and verbal communication skills in both English and Arabic.</p>
<p> </p>
<p><strong>Please submit your CV to: vacancies@leadersinternational.org no later than Octover 11, 2026</strong></p>
<p>If your application is successful, you will be contacted to take a written test, attend an interview, and provide references (if needed).</p>
<p>Our recruitment procedures are based on a policy of equal opportunity that respects social and cultural differences, avoids discrimination of any kind, and encourages the creation of an inclusive work environment.</p>
<p>Early Shortlisting and Selection</p>
<p>The Contracting Authority reserves the right to assess applications on a rolling basis and to shortlist, interview, and select a candidate before the application deadline, provided that the principles of transparency, equal treatment, and non-discrimination are fully respected. Where a suitable candidate is identified, the recruitment procedure may be concluded prior to the closing date of this Call for Applications.</p>
<p> </p>
<p><strong>Vacancy Announcement </strong></p>
<p><strong>Medical Polyvalent Responsible (RMP)</strong></p>
<h1><strong>(Iraq, Lebanon, Syria, Yemen)</strong></h1>
<h1><strong>Cell 5 - OCG</strong></h1>
<p> </p>
<p><strong><em>Family: </em></strong><em>Operations</em></p>
<p><strong><em>Level:</em></strong><em> 16 IRFFG (4,561 JOD Monthly Gross)</em></p>
<p><strong><em>Workplace:</em></strong><em> Amman (with regular field visits)</em></p>
<p><strong><em>Report to: </em></strong><em>(Hierarchical): Member of the multidisciplinary team in the cell coordinated by the RP</em></p>
<p><strong><em>Report to: </em></strong><em>(Functional): The Deputy Medical Director (DMD) coordinates the Medical Department’s work towards operations ensuring the coherence and pertinence of the strategic & technical support of the Department towards the field. To obtain the latter, strong technical supervision of RMP by the DMD and a fluid interaction and coordination with the RMP is mandatory.</em></p>
<p><strong><em>Internal relations:</em></strong></p>
<ul>
<li><em>Creates the link between the Medical Department and Operations, by working in close collaboration with the members of the Medical Department</em></li>
<li><em>Acts as advisor to the Medical Coordinators in missions under his/her supervision</em></li>
<li><em>Medical Department through specific projects, medical advocacy, knowledge management and thematic forums</em></li>
<li><em>Counterparts in other departments regarding transversal projects</em><em>.</em></li>
</ul>
<p> </p>
<p><strong><em>External relations:</em></strong></p>
<ul>
<li><em>Technical representation towards international agencies.</em></li>
</ul>
<p> </p>
<p><strong>Objective of the Position</strong><strong>:</strong></p>
<p>Médecins Sans Frontières (MSF) is an independent humanitarian organization providing medical aid to victims of man-made or natural disasters, epidemics and endemic diseases. In the MSF Operational Centre of Geneva (OCG), the steering and implementation of field programmes is under the responsibility of an operations Department, which includes direct medical support to field implementation ensuring fundamentals are reached in all projects. The development of technical and/or strategic solutions adapted to complex medical challenges faced in the field, or to fulfill chosen medical ambitions, is under the responsibility of a Medical Department. Collaborative work between the two departments is considered a cornerstone for the organisation to improve the general quality of its projects and the level of care for patients.</p>
<p>OCG has set up a matrix organisation to support its operations. An operational cell is responsible for providing supervision and support necessary for the implementation of quality operational projects.</p>
<p>The operational cell is the direct interface with the field and is made up of a multi-disciplinary team of 6 members: a Program Manager (PM or "RP" – Responsible de Programs), his/her deputy (DPM – "ARP"), and experts from the medical (RMP), logistics, finance and human resources departments.</p>
<p>The frame for medical support inside OCG emphasizes the role of the Operations Department in the following key areas:</p>
<ol>
<li>In relation to the general responsibilities for program management, identifying the strategic medico-operational priorities to adapt support and coordinate necessary expertise.</li>
<li>Providing direct medical support to field teams. It relies on the mastering and implementation of fundamentals, mentoring and capacity building.</li>
<li>Bringing immediate medical solutions to project teams, without specific development needed and within the frame of basic competences and fundamentals.</li>
<li>Creating better integrated work between Operation and the Medical Departments, through collaborative work platforms and proactive cooperation, focusing on precise medico operational challenges, selection of standards, and improvement of practices.</li>
</ol>
<p> </p>
<p>The Medical Polyvalent Responsible (RMP) will be working in the Operations Department.</p>
<p><strong>Mission</strong></p>
<p>As a member of a the cell’s multidisciplinary team (the cell) and based on the propositions from the country coordination teams, the Medical Polyvalent Responsible (RMP) advises and provides support to the RP and the Medical Coordinator in conceiving and developing medico-operational strategies in order to best achieve the project objectives. He/she identifies the strategic medico-operational priorities in order to adapt the medical support and expresses the needs in terms of expertise to be developed by the Medical Department. He/she follows up the monitoring of the medical activities and ensures the medical fundamentals are reached in the frame of good practices and minimum standards implementation. He/she checks the coherence between medical resources and medico-operational objectives.</p>
<p> </p>
<p><strong><em>Scope of responsibilities:</em></strong></p>
<p><em>The frame for medical support inside OCG, leading to further emphasize the role of the Operations Department in the following key areas:</em></p>
<ol>
<li>In relation to the general responsibilities for program management, identifying the strategic medico-operational priorities in order to adapt support and coordinate necessary expertise.</li>
<li>Providing direct medical support to field teams. It relies on the mastering and implementation of fundamentals, the creation of practical tools, on-site mentoring and capacity building.</li>
<li>Bringing immediate medical solutions to project teams, without specific development needed and within the frame of basic competences and fundamentals.</li>
<li>Creating better integrated work between Operation and the Medical Departments, through collaborative work platforms as RMP’s weekly forum and proactive cooperation, focusing on precise medico operational challenges, selection of standards, and improvement of practices.</li>
</ol>
<p> </p>
<p> </p>
<p><strong><em>RESPONSIBILITIES, TASKS AND DUTIES:</em></strong></p>
<p><em>Towards the coordination and the cell:</em></p>
<ol>
<li><strong>Ensures the medical pertinence and adequacy of the projects with the MedCo.</strong></li>
<li><strong>Matches the medical & institutional ambitions with the operational reality and needs in the field (adaptability, feasibility).</strong></li>
<li><strong>Contributes to the development of medical policies and strategies by sharing context-specific experiences and by checking their field adequacy.</strong></li>
<li><strong>Support the missions in the development of a medical advocacy and/or Operational research agenda.</strong>
<ul>
<li>He/she contributes with his/her health and medical experience to the definition of objectives and intervention strategies, adapted to the project's context, particularly through direct support to coordination (Medical Coordinator):</li>
<li>Shares his/her health and medical experience to determine the intervention strategies</li>
<li>Advises the Medical Coordinator in terms of needs assessments and analysis of medical data gathered during exploratory missions</li>
<li>He/she checks the coherence between medical resources and medico-operational objectives</li>
<li>Validates job profiles and skills and approves matching according to the matching process rules.</li>
<li>Supervises the Medical Coordinator in terms of adequate monitoring of field pharmacy management (and kit management), the proper implementation of national staff health policies and the respect of medical supply rules.</li>
<li>Participates in the process of approving a project through the consolidation of project documents (PoA, project committee, definition of objectives and indicators, adequate means and resources, logical framework and realistic timeframes).</li>
<li>He/she follows up the monitoring of the medical activities and provides medical follow-up for projects through systematic analysis, feedback on sitreps, quarterly and annual reports and regular project visits.</li>
<li>Supervises field analysis of the epidemiological context of the countries under his/her charge.</li>
<li>Participates in the capitalizing of field experiences and technical support needs (lessons learned), identifying the obstacles to good medical practices in the projects and promotes or puts forward proposals for innovative technical tools in order to facilitate medical work.</li>
</ul>
</li>
</ol>
<p> </p>
<ol>
<li value="5"><strong>Answering Medico-Operational needs.</strong>
<ul>
<li>He/she ensures the medical fundamentals are reached, and the medical support is contextualized in the frame of good practices and minimum standards implementation.</li>
<li>Contributes through the process of consolidation and prioritization of medical support needs, to the yearly PoA objectives and activities and the programming of additional support and expertise priorities. Matches them to the capacities of the Medical Department, depending on the specificity and required investment.</li>
<li>Provides direct technical support and guidance to the Medical Coordinator regarding all aspects of his/her function, through advice, coaching and transfer of knowledge and skills.</li>
<li>Ensure medical solutions (protocols, minimum standards, best practices, guidelines, innovative tools, etc.) are properly implemented in the field.</li>
<li>Responsible for the adaptation of the tools and means to the needs, making sure it provides a benefit for operations.</li>
<li>Creates space for the matching of medical recommendations to operational reality, monitoring the integration of medical policies depending on the context and guides the Medical Coordinator in developing the resulting strategies.</li>
</ul>
</li>
</ol>
<p> </p>
<ol>
<li value="6"><strong>Towards the collaborative platforms and the Medical Department:</strong>
<ul>
<li>He/she identifies the needs in terms of expertise to be developed by the Medical Department and contributes to the improvement of medical practices.</li>
<li>Participates and/or animates thematic forums/collaborative platforms and medical seminars, including with the Medical Department during POA development, and for deeper moments of medical reflection such as an annual results review.</li>
<li>Encourages and proposes the development of operational research projects: Informs and updates Medical Coordinators, identifies operational research needs, integration in operational objectives, follow-up, participation in the drafting of scientific articles linked to results obtained in the field.</li>
<li>Undertakes advocacy initiatives, provide medical documentation of populations in distress and link with the Access to Essential Medicines Campaign.</li>
<li>Participates in the annual exercise to rationalize and prioritize project support needs in collaboration with L&D and Dmed.</li>
<li>Through the new OCG Collaborative Teamwork Framework 2026, the roles of the cell members are foreseen to evolve over the next years to reflect more of a mentoring capacity than a decisional one, and the scope of this JD may evolve accordingly, with the details yet undefined.</li>
</ul>
</li>
</ol>
<p> </p>
<p><strong>Profile Requirements:</strong></p>
<p><strong>Education:</strong></p>
<ul>
<li>Medical doctor (preferred) or nurse</li>
<li>Medical (preferred) or paramedical degree</li>
<li>Diploma in Tropical Medicine or Public/International Health/Epidemiology is an asset.</li>
</ul>
<p> </p>
<p><strong>Experience:</strong></p>
<ul>
<li>3 – 5 years professional experience in developing countries.</li>
<li>A diversity of MSF experience, possibly as a Medical Coordinator or similar medical managerial position in another health organization.</li>
<li>Knowledge of recent developments in the field of humanitarian relief, international public health and tropical medicine.</li>
<li>Experience with field research in resource poor settings is an asset.</li>
<li>Proven affinity with advocacy.</li>
</ul>
<p> </p>
<p><strong>Professional competences:</strong></p>
<ul>
<li>Understanding of medical humanitarian work with regards to the medical-technical and the political dimensions.</li>
<li>Ability to analyse medical and structural issues.</li>
<li>Program management and project design & monitoring.</li>
</ul>
<p><strong>Languages:</strong></p>
<ul>
<li>Fluent English and French understanding.</li>
<li>Arabic language is an asset.</li>
</ul>
<p> </p>
<p><strong>Other:</strong></p>
<ul>
<li>This position is open to both Jordanian and non-Jordanian applicants.</li>
</ul>
<p> </p>
<p><strong>Compensation & Benefit: </strong></p>
<ul>
<li>MSF loyalty will be considered on the gross salary.</li>
<li>Relocation package will be applicable for non-Jordanian staff.</li>
</ul>
<p> </p>
<p><strong>If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by </strong><strong>Monday 9<sup>th</sup> November 2026</strong><strong>.</strong></p>
<p> </p>
<p> </p>
<p><strong>To: </strong><a href="https://msfamman.recruitee.com/o/medical-polyvalent-responsible-rmp-cell-5-iraq-lebanon-syria-yemen"><strong>https://msfamman.recruitee.com/o/medical-polyvalent-responsible-rmp-cell-5-iraq-lebanon-syria-yemen</strong></a></p>
<p> </p>
<p><strong><em>Any incomplete application will not be considered (ie no letter of motivation). Kindly note ONLY shortlisted applicants will be contacted.</em></strong></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.<br>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>TITLE: IT Manager-National-Damascus</strong><br><strong>TEAM/PROGRAMME</strong>: Finance & IT Department <br><strong>LOCATION:</strong> Damascus<br><strong>GRADE:</strong> 2 <br><strong>CONTRACT LENGTH:</strong> 12 months<br><strong>CHILD SAFEGUARDING: </strong><br> Level 3: The role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.<br><strong>ROLE PURPOSE: </strong><br> The key purpose of this post is to is to ensure that the IT strategy and vision<br> aligned, tuned up and supporting Save the Children strategy and vision, manage and ensure<br> efficient and effective IT and Communications systems and applications are in place to facilitate the CO<br> operations and keep staff informed through timely and pertinent communications, providing the IT<br> technology infrastructures and contributing to organizational policy regarding quality standards<br> and strategic planning.<br><strong>SCOPE OF ROLE: </strong><br> Reports to: SCO Finance & IT Director <br> Staff directly reporting to this post: 3</p><br><p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p><br><p>Support the delivery of effective Programmes, in both development and humanitarian contexts, by:<br> • Responsible for all the IT operations in the Syria Country office.<br> • Roll Out all new global IT policies and/or initiatives as requested by the Global Team.<br> • Coordination with regional and global teams to provide and implement newest technologies and services<br> • Core service management: Managing the local services running by ensuring the availability of a robust system, this will include our local data centre running in the CO.<br> • ICT for business: Non-IT team coordination and involvement: Participating in programmatic activities to understand the program designs and provide technologies that would directly have an impact on our activities.<br> • Yearly budget planning: Plan the IT needs for the year to ensure that the team will get the sufficient amount to cover license renewals, contract renewals and other potential costs.<br> • Emergency Preparedness: Design, Prepare and maintain an emergency preparedness plan for all SCI offices in the country allowing core staff to operate remotely in emergency conditions.<br> • Global Account Management: Manage the global account directory to be align with our human resource plan. This also includes a coordination with team leaders to provide sufficient services for the staff.<br> • Staff Capacity Building: Planning and running IT trainings to non-IT staff to introduce them on the use of new implemented technologies. This will also include new joiner inductions.<br> • Data protection: This requires a complete backup solution design, implementation and monitoring for Country and field offices. The plan should include, full, incremental and disaster ready Backups.<br> • Perform necessary user services and support to all SCI staff including (Hardware/Software troubleshooting, staff supervision and devices instalment and fixing like Printers-ADSLs-Fax-Photocopiers).<br> • Apply all the IT Policies and make sure the IT Focal points and contractors are trained on how to apply that polices and they have had suitable training on that.<br> • Give training for staff training on any new systems or polices.<br> • Ability and willingness to dramatically change work practices and hours, and work with incoming surge teams, in the event of crisis or emergency.<br> • Commitment to serving members and their donors, and to helping build a culture of member service throughout organisation.<br> • Provide quality control over design and content including compliance to SC branding policy and ensure technical performance <br> • Lead IT security initiatives, user awareness and compliance with Global Assurance requirements.<br> • Manage Data Protection raising awareness for SCI staff & partners.<br> • Manage Data Protection incidents handled by Datix platform.<br> • Ensuring the Data security against internal and external attacks.<br> • Ensure that the IT infrastructure and services meet the recommended specifications to support smooth running of SCI systems and application<br> • Formulating and implementing business continuity and disaster recovery plans.<br> • Manage Data Protection aspects to ensure complying with SCI, Data Protection Policies &Procedures, Syrian Data Protection law & GDPR.<br> • Support and Help IT Department in reviewing/tracking IT Inventory.<br> • Conduct other Ad-hoc IT duties as requested by Finance & IT Director.<br><strong>SKILLS AND BEHAVIOURS (our Values in Practice)</strong><br> Accountability:<br> • Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.<br> • Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.<br> • Creates a managerial environment to lead, enable and maintain our culture of child safeguarding.<br> Ambition:<br> • Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same<br> • Future orientated, thinks strategically and on a global scale<br> Collaboration:<br> • Approachable, good listener, easy to talk to; builds and maintains effective relationships with colleagues, Members and external partners and supporters<br> • Works collaboratively to achieve shared goals and thrives on diversity of people and perspectives; knows when to lead and when to follow and how to ensure effective cross-boundary working.<br> • Communicates clearly and confidently with others to engage and influence; promotes dialogue and ensures timely and appropriate messages, building confidence and trust. <br> • Invests time and energy to actively develop self and others to help realise their full potential, and to build the organisation’s capability for the future. <br> Creativity:<br> • Applies the required technical and professional expertise to the highest standards; promotes and shares best practice within and outside the organization. <br> • Develops and implements innovative solutions to adapt and succeed in ever-changing and uncertain global and working environments. <br> • Takes effective, considered and timely decisions by gathering and evaluating relevant information from within or outside the organization. <br> Integrity:<br> • Honest, encourages openness and transparency, builds trust and confidence.<br> • Displays consistent excellent judgement.<br><strong>QUALIFICATIONS AND EXPERIENCE</strong><br> Essential.<br> • Minimum bachelor’s degree in information technology, computer systems or computer information systems.<br> • At least 7 years of work experience in Information Management; previous Information Management experience in INGOs is essential <br> • At least 1-3 years of work experience in Information Management as a manager is preferable<br> • Strong communication (written and spoken), and interpersonal skills in English and Arabic is essential <br> • Excellent IT skills including experience with all Microsoft packages, Agresso, Windows Server<br> • Ability to provide remote technical support<br> • Advanced understanding of IT systems sufficient to carry out day to day maintenance of IT<br> • Has the ability to crystalize IT vision to match with the whole business vision.<br> • Proactive in identifying and resolving challenges<br> • Should have no difficulties for travelling within Syria<br><strong>Additional job responsibilities</strong><br> The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.<br><strong>Equal Opportunities </strong><br> The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.<br><strong>Child Safeguarding:</strong><br> We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.<br><strong>Safeguarding our Staff:</strong><br> The post holder is required to carry out the duties in accordance with the SCI SARWE policy<br><strong>Health and Safety:</strong><br> The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.<br><i><strong>“Save the Children does not charge any fees or request any form of payment at any stage of the recruitment process”</strong></i></p><br><br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br><br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>
<p ><strong>ORGANIZATION </strong><span ><strong>DESCRIPTION:</strong><br>
An American non-profit organization established in 1951 and headquartered in Washington, D.C., with country offices and programs in the Middle East and North Africa region and beyond. Amideast provides transformational education, training, testing, and exchanges that enable individuals, companies, and international partners to better address 21st-century challenges at home and abroad. For more information, visit us at www.amideast.org. <br>
<br>
<strong>POSITION DESCRIPTION:</strong><br>
The Cybersecurity and Data Protection Officer is responsible for protecting the organization’s information systems, networks, data, and digital assets from cyber threats, unauthorized access, and security breaches. This role involves developing and implementing security policies, monitoring systems for vulnerabilities and suspicious activities, conducting security gap analysis, risk assessments, and ensuring compliance with regulatory and industry security standards.<br>
<br>
In addition, the role is responsible for ensuring compliance with applicable laws, regulations, and industry standards related to cybersecurity and data privacy through advising on emerging risks, supporting audits and regulatory reviews, managing third-party security and privacy risks, and promoting a culture of security awareness and responsible data handling throughout the organization.<br>
<br>
<strong>RESPONSIBILITIES:</strong><br>
•<span > </span>Develop, implement, maintain, and oversee enforcement of policies, procedures, and associated plans for system security administration and user system access based on industry-standard best practices<br>
•<span > </span>Implement, maintain, and monitor security compliance such as ISO (International Organization for Standardization), NIST (National Institute of Standards and Technology), and SOC (System and Organization Controls) standards<br>
•<span > </span>Design and advise on the implementation of disaster recovery plan for operating systems, databases, networks, servers, and software applications<br>
•<span > </span>Design and implement incident response plans based on filed office laws and regulations<br>
•<span > </span>Design, implement, and monitor data protection policies and procedures<br>
•<span > </span>Assess need for any security reconfigurations and execute them if required<br>
•<span > </span>Conduct email phish-hunting and submit malicious senders for blocking through anti-phishing policy<br>
•<span > </span>Execute Amideast’s security awareness program and report on user compliance<br>
•<span > </span>Keep current with emerging security alerts and issues<br>
•<span > </span>Conduct research on emerging products, services, protocols, and standards in support of security enhancement and development efforts<br>
•<span > </span>Recommend, schedule, and perform security improvements, upgrades, and/or purchases<br>
•<span > </span>Participate in deploying, managing, and maintaining all security systems and their corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems, and anti-virus software<br>
•<span > </span>Ensure databases are securely configured, monitored, and maintained through access controls, encryption, vulnerability management, and regular security assessments to safeguard the confidentiality, integrity, and availability of information<br>
•<span > </span>Design, perform, and/or oversee penetration testing of all systems to identify system vulnerabilities<br>
•<span > </span>Design, implement, and report on security systems and end user activity audits<br>
•<span > </span>Monitor server logs, firewall logs, intrusion detection logs, and network traffic for unusual or suspicious activity. Interpret activity and make recommendations for resolution<br>
•<span > </span>Recommend, schedule (where appropriate), and guide fixes, security patches, disaster recovery procedures, and any other measures required in the event of a security breach<br>
•<span > </span>Evaluate new security software and/or technologies<br>
•<span > </span>Develop, implement, and oversee data protection policies, standards, and controls to ensure the secure collection, processing, storage, sharing, and disposal of sensitive and personal information, while maintaining compliance with applicable privacy regulations and organizational governance requirements. <br>
•<span > </span>Provide on-call security support to end-users when needed<br>
<br>
<strong>QUALIFICATIONS AND SKILLS:</strong><br>
Required<br>
•<span > </span>College diploma or university degree in the field of computer science, preferably with a focus on Cybersecurity<br>
•<span > </span>Minimum 5 years’ relevant work experience in the field of cybersecurity<br>
•<span > </span>One or more of the following certifications:<br>
o<span > </span>Certified Ethical Hacker (CEH)<br>
o<span > </span>GIAC Security Essentials Certification<br>
o<span > </span>GIAC Certified Enterprise Defender<br>
o<span > </span>ISACA Certified Information Security Manager<br>
o<span > </span>Microsoft Certified Systems Engineer: Security<br>
o<span > </span>(ISC)2 SCCP<br>
o<span > </span>(ISC)2 CISSP<br>
o<span > </span>(ISC)2 ISSAP<br>
•<span > </span>Knowledge of regulatory requirements and industry standards, such as GDPR, HIPAA, NIST, and ISO 27001<br>
•<span > </span>Hands-on experience implementing at least one security standard compliance for an organization and leading the certification process<br>
•<span > </span>Knowledge of applicable practices and laws relating to data privacy and protection and working experience implementing at least one privacy standard<br>
•<span > </span>Knowledge of law enforcement practices and procedures in the US and the MENA region<br>
•<span > </span>Intuition and keen instincts to preempt attacks<br>
•<span > </span>Strong practical experience conducting penetration testing and vulnerability assessments<br>
•<span > </span>High level of analytical and problem-solving abilities<br>
•<span > </span>Ability to conduct research into security issues and products as required<br>
•<span > </span>Broad hands-on knowledge of firewalls, intrusion detection systems, endpoint protection, data encryption, and other industry-standard techniques and practices<br>
•<span > </span>Working technical knowledge of network, PC, and Microsoft and Linux operating systems<br>
•<span > </span>Working technical knowledge Microsoft Cloud Security Portal for Office365<br>
•<span > </span>Working technical knowledge of current systems software, protocols, and standards<br>
•<span > </span>Strong interpersonal and oral communication skills<br>
•<span > </span>Advanced written and verbal proficiency in English and Arabic<br>
•<span > </span>Highly self-motivated and directed<br>
•<span > </span>Strong organizational skills<br>
•<span > </span>Excellent attention to detail<br>
•<span > </span>Ability to effectively prioritize and execute tasks in a high-pressure environment<br>
•<span > </span>Able to work in a team-oriented, collaborative environment<br>
<br>
Preferred<br>
•<span > </span>Advanced written and verbal proficiency in French</span></p>
<p ><span ><strong>WORK ENVIRONMENT:</strong><br>
If the successful candidate is hired in Morocco (Casablanca or Rabat), Tunisia (Tunis), Jordan (Amman), or West Bank (Ramallah), the position will operate under a hybrid work arrangement working 4 days per week remotely and 1 day per week from an Amideast office. If the successful candidate is hired in Egypt (Cairo or Alexandria), the position will operate full time (5 days per week) from the local Amideast office. <br>
The final schedule will be determined based on operational needs, collaboration requirements, and organizational guidelines. The incumbent will utilize the following equipment: <br>
•<span > </span>Computer (laptop or desktop)<br>
•<span > </span>Printer/Photocopier/Scanner/Fax<br>
•<span > </span>Telephone</span><br>
<br>
<span >This position requires a non-standard work schedule to overlap with U.S. Eastern Time. Typical hours involve a later start and extended evening availability to meet business needs. </span><span >Up to 5% business travel may be needed to support business initiatives as needed.</span></p>
<p ><span >The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s supervisor may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation. </span></p>
<p ><span >Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</span></p>
<p ><span >Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies.</span></p>
<p >We encourage applicants with disabilities to apply, provided they meet the essential qualifications and requirements for the position. We are committed to creating an inclusive and accessible work environment for all candidates.</p>
<p><strong><span >Amideast provides covered training opportunities for its staff within its current portfolio of offered services and that it invests in the advancement of its staff’s capabilities and skills to better perform at their roles.</span></strong></p>
<p ><strong><span >Please note only the shortlisted candidates will be contacted. Interviews will be conducted on rolling basis and the vacancy will be closed when filled.</span></strong></p>
<p>What you will do in this role: In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will: Review customer requests and expectations and respond to them according to their needs and situations Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience Develop your tech skills and learn how to use software solutions that improve people s lives Champion better brand experiences for our customers and clients</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><br>Summary:<br>As a Telephone Operator, you will be responsible for answering incoming calls, directing calls to appropriate personnel, taking and relaying messages, and providing information to callers.<br><br>Job Responsibility:<br>1. Answer and direct incoming calls in a professional and courteous manner.<br>2. Operate switchboard equipment efficiently.<br>3. Take and relay messages accurately.<br>4. Provide information to callers and maintain good customer relations.<br>5. Assist with administrative tasks as needed.<br>6. Handle emergency calls following proper procedures.<br><br>Candidate Requirements:<br>1. High school diploma or equivalent.<br>2. Previous experience as a telephone operator or in a similar role.<br>3. Excellent communication and customer service skills.<br>4. Ability to operate switchboard equipment.<br>5. Good organizational skills and attention to detail.<br>6. Proficiency in MS Office applications.<br>7. Ability to handle multiple tasks simultaneously.<br>8. Familiarity with emergency procedures and protocols.</p> </div>
<p> </p>
<p><strong>Head of Communications</strong></p>
<p><strong>OCA MENA Office – AMMAN</strong></p>
<p><strong><em>Family: </em></strong><em>Media and Communications</em></p>
<p><strong><em>Level:</em></strong><em> 13 IRFFG (3,427 JOD Monthly Gross).</em></p>
<p><strong><em>Workplace:</em></strong><em> Amman-Jordan with travels to Médecins Sans Frontières (MSF) operations and offices in the MENA region and HQs.</em></p>
<p><strong><em>Reports to (Hierarchical): </em></strong><em>Intersectional Head of Office in Amman.</em></p>
<p><strong><em>Reports to (Functional): </em></strong><em>Head of OSCAR (Advocacy, Operations and Communication) in Amsterdam. </em></p>
<p><strong><em>Duration:</em></strong><em> One Year Contract.</em></p>
<p> </p>
<p><strong>Background:</strong></p>
<p> </p>
<p>The Amman Regional Communications Hub (ARCH) was established in 2017 to strengthen MSF’s capacity to advance its institutional and operational priorities through regional media and digital communications, while enhancing the organization’s visibility, identity, and public profile across the Middle East and North Africa (MENA).</p>
<p> </p>
<p>The ARCH is part of MSF’s regional communications network, working closely with offices in Lebanon and the UAE, as well as communications teams across the region and globally. Based within the Amman Intersectional Support Office, which hosts more than 100 staff from three Operational Centers (OCA, OCBA, OCG), ARCH plays a key role in supporting collaboration and alignment across MSF entities.</p>
<p> </p>
<p>The Amman Hub is transitioning towards a new model, increasing mutualization among OCs aiming at higher coherence and efficiency. Although it offers services for all OC, currently, the ARCH is directly managed by OCA. In the following months, the unit will be handed over to the new Amman Intersectional Support Office, and therefore report to the new Intersectional Head of Office.</p>
<p><strong>Main Purpose:</strong></p>
<p> </p>
<p> </p>
<p>The Head of Communications leads the Amman Regional Communications Hub (ARCH), providing strategic direction for MSF communications across the Middle East and North Africa (MENA) region. The role is responsible for strengthening MSF’s visibility, reputation, acceptance, and public engagement among Arabic-speaking audiences, while supporting advocacy priorities and fostering collaboration across MSF operational centers and communications platforms.</p>
<p> </p>
<p>As MSF in Amman progresses towards a more unified organizational model, the Head of Communications leads the ongoing development of ARCH, strengthens coordination across the movement, and contributes as a member of the management team to shaping the strategic direction of MSF’s intersectional support and communications activities in and from the MENA region.</p>
<p> </p>
<p>Furthermore, as a member of the regional leadership structure, the Head of Communications contributes to the development of a unified and coherent communications approach in Amman and across the MENA region.</p>
<p><strong><em><u>Key Responsibilities:</u></em></strong></p>
<ol>
<li><strong>Strategic Leadership</strong></li>
</ol>
<ul>
<li>Lead the strategic direction, development, and performance of ARCH.</li>
<li>Develop and oversee regional communications strategies aligned with MSF institutional and operational priorities.</li>
<li>Provide senior-level advice on media engagement, advocacy opportunities, public positioning, and reputation management.</li>
<li>Support the transition towards a unified MSF entity in Amman through coherent and collaborative communications approaches.</li>
</ul>
<p> </p>
<ol>
<li value="2"><strong>Communications and Public Engagement</strong></li>
</ol>
<ul>
<li>Strengthening MSF’s visibility and influence through media relations, digital communications, and public engagement initiatives.</li>
<li>Identify opportunities to amplify MSF’s voice on humanitarian issues affecting populations in the region.</li>
<li>Ensure communications activities support advocacy objectives and organizational priorities.</li>
<li>Act as spokesperson for MSF when appropriate.</li>
</ul>
<p> </p>
<ol>
<li value="3"><strong>Regional Coordination and Representation</strong></li>
</ol>
<ul>
<li>Coordinate with MSF communications teams, hubs, and offices across the MENA region and globally.</li>
<li>Facilitate alignment among operational centers and stakeholders on communications priorities and initiatives.</li>
<li>Represent ARCH in regional and international communications platforms and forums.</li>
</ul>
<p> </p>
<ol>
<li value="4"><strong>Team Leadership and Management</strong></li>
</ol>
<ul>
<li>Lead, coach, and develop a high-performing communications team.</li>
<li>Foster a culture of collaboration, innovation, accountability, and continuous learning.</li>
<li>Oversee planning, budgeting, resource allocation, monitoring, and reporting.</li>
<li>Ensure effective performance management and staff development.</li>
</ul>
<p> </p>
<ol>
<li value="5"><strong>Stakeholder Engagement</strong></li>
</ol>
<ul>
<li>Build and maintain strategic relationships with media outlets, content creators, influencers, researchers, and other key stakeholders.</li>
<li>Strengthening partnerships that enhance the impact and reach of MSF communications and advocacy efforts.</li>
</ul>
<p > </p>
<p><strong><em><u>Key Competencies and Leadership Profile:</u></em></strong></p>
<ol>
<li><strong>Strategic Leadership</strong></li>
</ol>
<ul>
<li>Strong strategic thinking and decision-making skills.</li>
<li>Ability to navigate complexity and lead through change.</li>
<li>Strong understanding of humanitarian, political, media, and digital environments.</li>
</ul>
<p> </p>
<ol>
<li value="2"><strong>People Leadership</strong></li>
</ol>
<ul>
<li>Proven experience leading multicultural teams.</li>
<li>Ability to coach, motivate, and develop staff.</li>
<li>Promotes collaboration, inclusion, and accountability.</li>
</ul>
<p> </p>
<ol>
<li value="3"><strong>Communication and Influence</strong></li>
</ol>
<ul>
<li>Excellent communication, presentation, and stakeholder management skills.</li>
<li>Strong political awareness and sound judgment.</li>
<li>Ability to build consensus and influence across diverse stakeholders.</li>
</ul>
<p> </p>
<ol>
<li value="4"><strong>Operational Excellence</strong></li>
</ol>
<ul>
<li>Strong commitment to MSF principles and humanitarian values.</li>
<li>Strong planning, prioritization, and project management skills.</li>
<li>Results-oriented with the ability to manage multiple priorities.</li>
<li>Commitment to innovation and continuous improvement.</li>
<li>High integrity, professionalism, and discretion.</li>
<li>Adaptable, proactive, and solutions oriented.</li>
<li>Willingness to travel frequently within the region.</li>
</ul>
<p> </p>
<p><strong><em><u>Profile Requirements:</u></em></strong></p>
<p><strong>Education:</strong></p>
<ul>
<li>Master’s degree in Communications, Media, Public Affairs, Advocacy, or related fields.</li>
</ul>
<p > </p>
<p><strong>Experience:</strong></p>
<ul>
<li>At least 5 years in relevant and similar jobs, demonstrated experience leading communications strategies in complex international environments.</li>
<li>Previous experience with MSF or other INGO’s in developing countries is desirable.</li>
</ul>
<p> </p>
<p><strong>Languages:</strong></p>
<ul>
<li>Essential: Fluency in written and spoken Arabic and English.</li>
<li>Proficiency in French is considered an advantage.</li>
</ul>
<p > </p>
<p><strong>Additional Information: </strong></p>
<ul>
<li>This position is open to both Jordanian and non-Jordanian applicants.</li>
</ul>
<p > </p>
<p><strong>Compensation & Benefit:</strong></p>
<ul>
<li> Relocation package will be applicable for non-Jordanian staff.</li>
</ul>
<p > </p>
<p> </p>
<p><strong>If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by </strong><strong>Wednesday 07<sup>th</sup> October 2026</strong><strong>.</strong></p>
<p> </p>
<p> </p>
<p><strong>To: </strong><a href="https://msfamman.recruitee.com/o/head-of-communications"><strong>https://msfamman.recruitee.com/o/head-of-communications</strong></a></p>
<p> </p>
<p><strong><em>Any incomplete application will not be considered (ie no </em></strong><strong>cover letter<em>). Kindly note ONLY shortlisted applicants will be contacted.</em></strong></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About the Role We are looking for a confident and results-driven Sales Development Representative (SDR) to support our business growth in the Saudi market.<br> The ideal candidate is a strong communicator who understands how Saudi businesses communicate and make purchasing decisions.<br> This role will focus heavily on outbound prospecting, cold calling, lead qualification, and booking meetings with potential clients interested in marketing, advertising, digital, creative, and related agency services.<br> Because most prospecting will be conducted with Saudi decision-makers, candidates must speak fluent Arabic with a natural Saudi accent or very strong familiarity with Saudi conversational style and business culture .<br> Key Responsibilities Conduct outbound calls to prospective clients across Saudi Arabia.<br> Identify and approach decision-makers including CEOs, Founders, Marketing Managers, Marketing Directors, and Business Owners.<br> Introduce the agency's marketing and digital services in a clear and persuasive way.<br> Qualify prospects based on their business needs, budget, authority, and potential interest.<br> Book qualified meetings for the Business Development or Sales team.<br> Follow up with prospects through phone calls, WhatsApp, email, and LinkedIn.<br> Build and maintain a healthy pipeline of potential clients.<br> Research Saudi companies and identify new business opportunities.<br> Maintain accurate records of calls, conversations, follow-ups, and opportunities in the CRM.<br> Achieve weekly and monthly targets for calls, qualified leads, and booked meetings.<br> Work closely with the sales and marketing teams to continuously improve outreach messaging and targeting.<br> Paid Time Off Training & Development Performance Bonus Fluent Arabic with a natural Saudi accent or strong Saudi/Gulf conversational communication style .<br> Strong understanding of Saudi business culture and how to communicate professionally with Saudi decision-makers.<br> Excellent telephone communication and persuasion skills.<br> Comfortable making a high volume of outbound and cold calls.<br> Previous experience in SDR, telesales, business development, lead generation, or inside sales is preferred.<br> Experience within a marketing agency, advertising agency, digital agency, SaaS, media, or B2B services company is highly preferred.<br> Ability to handle objections and maintain confidence during cold outreach.<br> Strong follow-up and relationship-building skills.<br> Target-driven, persistent, and comfortable working with KPIs.<br> Good English communication skills.<br> Experience using CRM systems and LinkedIn for prospecting is an advantage.<br></span> </div>
Receive email alerts for Call Center Jobs in Jordan jobs
You can cancel your email alert at anytime