Interior Designer Jobs - Amman Jordan

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Conduct stand-up training to groups of employees. Assist with orientation of new employees. Assist in training hiring managers and interviewers on all interview and selection policies and procedures. Schedule and coordinate applicant interviews with appropriate hiring manager and/or interviewer. Conduct applicant interviews for hourly and management positions. Ensure company grooming standards are communicated effectively to all new employees. Conduct new hire orientation training including completing all new hire paperwork. Assist with design and development of training programs. Develop training aids and multi-media tools to present training material. Order and manage inventory of training materials and supplies. Prepare for training classes (e.g., materials, setup classes, breakdown classes).<br>Follow all company and safety and security policies and procedures. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.<br>Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p>The role is responsible for understanding business needs, identifying opportunities for process and technology improvements, translating business requirements into clear functional and technical requirements, and supporting the delivery of IT solutions that align with business objectives.</p><br><br> <p>The Business Analyst will work closely with business stakeholders, IT teams, solution architects, vendors, and project teams throughout the lifecycle of initiatives, from initial idea and requirements gathering through implementation, testing, and post-go-live support.</p><br><br>Job Description <br><p>Act as the primary IT contact for assigned Corporate Functions, particularly HR, Legal, and ESG.</p><br><br> <p>Build strong relationships with business stakeholders and understand their business priorities, challenges, and strategic objectives.</p><br><br> <p>Proactively identify opportunities where technology can improve business processes, employee experience, compliance, and operational efficiency.</p><br><br> <p>Support stakeholders in defining and prioritizing their technology requirements.</p><br><br> <p>Conduct workshops, interviews, and requirement-gathering sessions with business stakeholders.</p><br><br> <p>Analyze current business processes and identify gaps, inefficiencies, and improvement opportunities.</p><br><br> <p>Translate business needs into clear and structured business requirements, functional requirements, user stories, and acceptance criteria.</p><br><br> <p>Document current-state and future-state processes.</p><br><br> <p>Challenge requirements where appropriate and recommend practical and scalable solutions.</p><br><br> <p>Ensure requirements are clearly understood and agreed upon by both business and IT.</p><br><br> <p>Work with IT delivery teams, architects, developers, and vendors to define appropriate solutions.</p><br><br> <p>Support solution evaluation and contribute to RFPs, vendor assessments, and technology selection.</p><br><br> <p>Participate in project planning, solution design, testing, implementation, and deployment activities.</p><br><br> <p>Ensure delivered solutions meet the agreed business requirements.</p><br><br> <p>Support business stakeholders throughout UAT and obtain business sign-off.</p><br><br> <p>Coordinate with vendors and IT teams to resolve functional issues and clarify requirements.</p><br><br> <p>Support the business analysis and continuous improvement of applications supporting:</p><br><br> <p>HR: SAP SuccessFactors, HR systems, employee services, talent, performance, compensation, workforce management, etc.</p><br><br> <p>Legal: Legal management, contracts, matters, compliance, and related platforms.</p><br><br> <p>ESG: ESG data, reporting, sustainability, and compliance solutions.</p><br><br> <p>Understand integrations and dependencies between Corporate Function applications and other enterprise systems such as SAP, ServiceNow, Microsoft platforms, and other corporate applications.</p><br><br> <p>Identify opportunities to simplify, automate, and digitize business processes.</p><br><br> <p>Analyze process performance and recommend improvements using technology, automation, and AI where appropriate.</p><br><br> <p>Support continuous improvement initiatives across HR, Legal, and ESG.</p><br><br> <p>Contribute to the Corporate Functions technology roadmap and ensure initiatives are aligned with the overall IT strategy.</p><br><br> <p>Develop test scenarios and test cases based on approved requirements.</p><br><br> <p>Coordinate and support UAT with business users.</p><br><br> <p>Analyze defects and coordinate resolution with IT teams and vendors.</p><br><br> <p>Validate that solutions meet functional requirements before go-live.</p><br><br> <p>Maintain accurate business requirements, process documentation, solution documentation, and functional specifications.</p><br><br> <p>Ensure appropriate change control and requirements traceability.</p><br><br> <p>Support IT governance, project reporting, and portfolio management activities.</p><br><br> <p>Maintain a clear view of business demand, priorities, dependencies, and delivery status.</p><br><br>Job Requirements - Experience and Education <br><p>Strong business analysis and requirements management skills.</p><br><br> <p>Excellent stakeholder management and communication skills.</p><br><br> <p>Ability to translate complex business needs into clear IT requirements.</p><br><br> <p>Strong analytical and problem-solving capabilities.</p><br><br> <p>Process mapping and process improvement experience.</p><br><br> <p>Experience working with cross-functional teams and technology vendors.</p><br><br> <p>Strong understanding of enterprise applications and integrations.</p><br><br> <p>Ability to manage multiple initiatives and priorities simultaneously.</p><br><br> <p>Strong presentation, documentation, and workshop facilitation skills.</p><br><br> <p>Ability to challenge business requirements constructively and recommend alternative solutions.</p><br><br> <p>Understanding of Agile and/or traditional project delivery methodologies.</p><br><br> <p>Bachelor’s degree in <strong>Information Technology, Computer Science, Business Administration, Engineering</strong>, or a related field.</p><br><br> <p><strong>3-5 years of experience</strong> in Business Analysis, IT Business Partnering, Product Management, or a similar IT role.</p><br><br> <p>Experience working with <strong>Corporate Functions</strong>, preferably HR, Legal, ESG, Finance, or other shared services.</p><br><br> <p>Experience with enterprise applications and SaaS platforms.</p><br><br> <p>Experience working with system integrations, vendors, and implementation projects.</p><br><br> <p>Experience in a multinational organization is preferred.</p><br><br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br> </div>

<h3>Responsibilities</h3> The Dining Facility Supervisor shall be responsible for the issuance of daily work instructions, menu preparation, stores movement, preventative maintenance, quality, customer satisfaction and personnel and subcontractor safety and supervision. Responsible for communicating and upholding company standards, leading by example, working as a team to provide professional food services. Shall assist the DFAC Manager as required and lead operations in absence of the DFAC Manager. Food service operation services are 24/7/365 to include: DFAC management, cooking, food preparation, baking, serving, replenishing food and providing support to storeroom operations. Ensure customer flow rate corresponds with the serving line flow rate. Shall conduct all food handling, storage, receiving and transferring of subsistence in strict accordance with the applicable Tri-Service Food Code and keep records of all food received and stored as required, verifying proper handling and storage procedures are used. Shall ensure proper posting of the daily/weekly menus. Manage subcontractor performance with food preparation, food serving, cashier operations, cleanliness of the dining areas, serving lines, kitchens, temperature danger zones, dishwashing area and storage areas IAW with PWS and SOPs. Maintain all equipment accountability and serviceability and turn-in and ordering of stockage levels. Ensure that all employees are always in compliance with all established Safety Policies and Regulations. Direct and ensure that HACCP procedures are followed. Responsible for monitoring other local nationals in accordance with AFCENT Instruction (AFCENT-I) 32-1002. Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas. Responsible for ensuring precise execution of company time reporting procedures and accurate completion of timesheet. Shall perform escort duties. Performs other duties and assignments as required. The preceding job description has been design to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities and qualifications required of employees to perform this job.<br><h3>Skills</h3> Must be proficient in Tri-Service Food Code, Food Safety Program AFI 34-239, AFMAN 34-240, Food Service Program Management Armed Forces Recipe System, inventory control, HACCP, and the U.S Department of Health and Human Services Food Code standards. Thorough understanding of quality customer food service and preparation of nutritional meals. Must be able to work under pressure. Service oriented.<br><h3>Working Environment</h3> Working environment will change between environmentally controlled office and storage activities exposed to outside environment. Overtime and shift work may be required depending on contractual needs. Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. Task specific work environment training will be provided as required. Must be prepared to function in a wartime environment to support U. S. interests. 100% Overseas Assignment.<p><strong>Desired Candidate Profile</strong></p><h3>Qualifications</h3> Minimum qualifications<br><h3>Education/Certifications</h3> Must have a High School diploma or equivalent, associate degree preferred. Must have or shall be able to pass and maintain a current Serve-Safe certification. Must be certified or shall be willing to receive certification to drive up to a 10K forklift. Must be able to or shall be willing to learn to drive manual transmission vehicles. Must have a current, valid US Passport and US or Local Driver s License. Must have and maintain a valid U. S. SECRET or Interim Secret Security Clearance prior to deployment. Must be able to read, write, speak and understand English fluently. Must be able to pass MOD18 employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.<br><h3>Experience</h3> A minimum of five (5) years of experience in commercial or military food service within the past 5 years, with one 1 year of experience working in a large food service operation, cafeteria style or multi-entr e menu service, performing facility attendant service and at least three (3) years of supervisory experience.

<p>Responsibilities:</p><p>Regulatory Monitoring &amp; Horizon Scanning</p><ul><li>Monitor legislative and regulatory developments relevant to ICT, cloud, cybersecurity, AI, data protection, and digital services across ZainTECH's operating markets (including UAE, KSA, Kuwait, Bahrain, Jordan, Iraq, and Egypt) and assess their impact on the business.</li><li>Maintain and update the regulatory obligations register / compliance universe, mapping applicable mandates to business lines, legal entities, and owners, and supporting periodic prioritization reviews.</li><li>Prepare regulatory impact assessments, briefing notes, and alerts for the Head of Regulatory Affairs &amp; Compliance, the Chief Legal &amp; Regulatory Affairs Officer, and business stakeholders.</li></ul><p>Licensing &amp; Authorisations</p><ul><li>Manage the lifecycle of licences, registrations, permits, and authorizations required for ZainTECH's activities across its markets (including telecom/ICT licences, cloud service provider registrations, cybersecurity and managed security operations centre licensing, and sector-specific approvals).</li><li>Prepare, submit, and track licence applications, renewals, amendments, and periodic regulatory filings, ensuring deadlines are met and conditions of licence are complied with.</li><li>Assess licensing and localisation requirements for new products, services, and market entries, and advise the business on regulatory feasibility and structuring options.</li></ul><p>Regulator Engagement</p><ul><li>Support day-to-day engagement with sector regulators and authorities across the region (e.g., TDRA in the UAE; CST, NCA, and SDAIA in Saudi Arabia; CITRA in Kuwait; TRA in Bahrain; TRC in Jordan; CMC in Iraq; and NTRA in Egypt), including correspondence, information requests, inspections, and audits.</li><li>Prepare responses to regulatory consultations and support policy advocacy positions in coordination with the Head of Regulatory Affairs &amp; Compliance and, where relevant, Zain Group regulatory teams.</li><li>Build and maintain constructive working relationships with regulators, industry bodies, and local counsel across the region.</li></ul><p>Regulatory Advisory to the Business</p><ul><li>Act as a trusted advisor to sales, presales, product, and delivery teams on regulatory requirements affecting deals and solutions including data residency and localisation, cross-border data transfers, cybersecurity controls, outsourcing rules applicable to regulated clients (e.g., banking and government sectors), and in-country presence requirements.</li><li>Review bids, RFP responses, and contractual commitments for regulatory risk in coordination with the legal team, and advise on regulatory representations, warranties, and compliance clauses.</li><li>Support regulatory due diligence for new ventures, partnerships, acquisitions, and market entries.</li></ul><p>Compliance Operations &amp; Reporting</p><ul><li>Support the design and implementation of compliance frameworks, policies, and procedures that give effect to regulatory obligations, in coordination with the compliance, data protection, and information security functions.</li><li>Track remediation of regulatory gaps and findings, and prepare periodic regulatory compliance reporting for management and governance committees.</li><li>Develop and deliver regulatory awareness and training materials for business teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 5 7 years of regulatory affairs experience, of which a significant portion must be in the ICT, telecommunications, cloud, or technology sector.</p><p>Demonstrable experience with ICT and technology regulation across the GCC and wider Middle East, including licensing regimes, data protection and data residency laws, cybersecurity regulation, and cloud computing frameworks.</p><p>Established familiarity with regional regulators and frameworks e.g., TDRA (UAE), CST / NCA / SDAIA (KSA), CITRA (Kuwait), TRA (Bahrain), TRC (Jordan), and NTRA (Egypt) and with emerging AI governance instruments in the region.</p><p>Experience managing licence applications, regulatory filings, and regulator relationships; experience in a multi-country or group environment is strongly preferred.</p><p>Fluency in English is required; professional proficiency in Arabic is strongly preferred given the regional regulator landscape.</p><p>Strong analytical and interpretation skills able to translate regulatory text into clear, practical guidance for commercial teams.</p><p>Excellent drafting skills for regulatory submissions, briefing notes, and consultation responses.</p><p>Sound judgement and risk-based prioritisation; able to distinguish material regulatory risk from noise.</p><p>Strong stakeholder management across legal, compliance, business, and group functions, and credibility with regulators.</p><p>Bachelor's degree in Law, or in a relevant discipline (e.g., public policy, telecommunications, engineering) combined with substantial regulatory experience; a legal qualification or postgraduate degree is an advantage.</p>

<p>Contract Duration 2.5 months Working arrangement: Home Based</p><p>TERMS OF REFERENCE</p><p>The purpose of this consultancy is to provide time-bound technical and coordination support to strengthen UNICEF s institutional approach to internal displacement and its advocacy and programming for child-sensitive durable solutions. The consultant will support a structured review and revision of UNICEF s Institutional Action Plan on Internal Displacement and deliver priority internal-displacement workstreams managed by the Migration and Displacement Hub. The assignment will help ensure that UNICEF s global priorities reflect current evidence, organizational learning and country-level realities, and clearly position UNICEF s contribution to preventing and addressing internal displacement, protecting the rights of internally displaced children and supporting durable solutions. The consultancy has a global remit and will support MDH s engagement with country offices, regional offices, headquarters divisions and relevant global teams.</p><p>If you would like to know more about this consultancy on the detailed deliverables and expected outcomes, please review the complete Terms of Reference here: TMCPHONE_NUMBER TOR.pdf</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum requirements:</p><ul><li>Education: Master s degree - Disciplines: Advanced university degree in international development, humanitarian affairs, human rights, migration or displacement studies, social sciences, public policy, international relations, law, or another relevant field.</li><li>Work Experience: At least 8 years of progressively responsible professional experience in internal displacement, forced displacement, durable solutions, child rights, humanitarian development programming, policy, advocacy or a closely related field.</li><li>Skills: Demonstrated knowledge of internal displacement and durable solutions frameworks; experience reviewing or developing institutional strategies or action plans; strong qualitative analysis, consultation facilitation and synthesis skills; excellent drafting and editing skills; ability to work across organizational units, sectors and geographic contexts; sound understanding of child rights and UNICEF s humanitarian and development mandate; and strong planning and delivery skills for remote, multi-stakeholder assignments.</li><li>Language Requirements: Fluency in written and spoken English is required. Knowledge of another UN official language is an asset.</li></ul><p>Desirables:</p><ul><li>Previous experience with UNICEF, another UN entity or an inter-agency process; country-level experience in internal displacement settings; familiarity with results frameworks and indicators; and experience developing advocacy, learning or knowledge products</li></ul>

<p><b> IT Compliance Officer | Compliance </b></p> <p> </p> <p>As an IT Compliance Officer, you will play a key role in supporting our client partners with their IT governance, cybersecurity and compliance requirements, while also contributing to TDM Group's own compliance programme.</p> <p> </p> <p>You will work with client partners to understand requirements, review their current position, coordinate evidence and improvement activities, and support them through audits, assessments and certification programmes. The role covers a range of ISO standards, cybersecurity certification schemes, regulatory requirements and recognised security frameworks.</p> <p> Key Responsibilities </p> <p> Compliance Support and Advisory</p> <p> <br> <br> </p> <ul> <li>Support client partners with IT governance, cybersecurity and compliance requirements.</li> <li>Review compliance questionnaires, assessment requests and other compliance-related information received from client partners and third parties.</li> <li>Coordinate and complete client partner and supplier due diligence and compliance questionnaires, working with internal teams to gather accurate information and ensure responses reflect TDM Group's controls and compliance position.</li> <li>Assist client partners in understanding applicable standards, frameworks and regulatory requirements and what is required to meet them.</li> <li>Support client partners working towards certifications, accreditations or regulatory compliance objectives, including identifying gaps and coordinating required actions.</li> </ul> <p> Audits, Assessments and Assurance </p> <ul> <li>Support internal and external audits, assessments and certification activities.</li> <li>Act as a key point of contact between client partners, internal teams and external auditors or assessors where required.</li> <li>Coordinate the collection and review of evidence needed to demonstrate compliance.</li> <li>Track audit findings, risks and remediation actions through to completion and maintain clear records of outcomes.</li> </ul> <p> Policies, Risk and Governance </p> <ul> <li>Review and maintain policies, procedures, standards and compliance documentation.</li> <li>Support risk assessments and maintain relevant risk, compliance and action registers.</li> <li>Work with internal teams and client partners to ensure controls and processes meet applicable requirements.</li> <li>Monitor changes to relevant standards, regulatory requirements and security frameworks and help assess their impact.</li> </ul> <p> TDM Group Compliance </p> <ul> <li>Support the ongoing maintenance and improvement of TDM Group's compliance programme.</li> <li>Support internal audits, annual reviews, surveillance audits and recertification activities.</li> <li>Assist with the ongoing maintenance of TDM Group s ISO certifications, Cyber Essentials, Cyber Essentials Plus and other relevant accreditations or certification programmes.</li> <li>Coordinate evidence gathering and compliance actions across internal teams, and support the ongoing review of compliance documentation and processes.</li> </ul> <p> </p> <p> Skills and Experience </p> <ul> <li>Experience in IT governance, risk management, compliance or information security, preferably within an IT services or MSP environment.</li> <li>Familiarity with compliance standards, regulatory requirements and cybersecurity frameworks.</li> <li>Experience supporting audits, assessments, compliance reviews or certification activities.</li> <li>Strong organisational and time-management skills with the ability to manage multiple activities and deadlines.</li> <li>Strong written and verbal communication skills, with the ability to work effectively with client partners, auditors and internal teams.</li> <li>Experience reviewing policies, procedures, compliance documentation and supporting evidence.</li> <li>Competence with Microsoft 365, including Excel, Word, Teams and SharePoint.</li> </ul> <p> Qualifications </p> <ul> <li>A relevant professional qualification or certification in compliance, information security, risk management or auditing would be beneficial.</li> <li>ISO 27001 Internal Auditor, Lead Implementer, Lead Auditor or similar accreditation would be advantageous.</li> <li>A degree or equivalent qualification in information technology, cybersecurity, information security, risk, compliance or a related field is desirable but not essential.</li> </ul> <p> Personal Attributes </p> <ul> <li>Detail-oriented with strong analytical and problem-solving skills.</li> <li>Proactive and organised, with the ability to follow activities and actions through to completion.</li> <li>Confident working with both technical and non-technical stakeholders.</li> <li>Team-focused with the ability to build strong relationships with colleagues, client partners and external organisations.</li> </ul> <p><br></p><p><strong>Desired Candidate Profile</strong></p><ul> <li>A relevant professional qualification or certification in compliance, information security, risk management or auditing would be beneficial.</li> <li>ISO 27001 Internal Auditor, Lead Implementer, Lead Auditor or similar accreditation would be advantageous.</li> <li>A degree or equivalent qualification in information technology, cybersecurity, information security, risk, compliance or a related field is desirable but not essential.</li> <li>Detail-oriented with strong analytical and problem-solving skills.</li> <li>Proactive and organised, with the ability to follow activities and actions through to completion.</li> <li>Confident working with both technical and non-technical stakeholders.</li> <li>Team-focused with the ability to build strong relationships with colleagues, client partners and external organisations.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>TITLE: &nbsp;<strong>GCF Project Manager – Syria Country Office (National)</strong><br> TEAM/PROGRAMME: Programme Development and Quality (PDQ)&nbsp;&nbsp;&nbsp;&nbsp;<br> LOCATION: Damascus / Syria Country Office, with travel to relevant locations as required<br> GRADE: 2<br> CONTRACT LENGTH: Fixed term – 9 months<br> CHILD SAFEGUARDING:&nbsp;<br> Level 3: &nbsp;The post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process for staff.</p><br><p>ROLE PURPOSE:&nbsp;<br> The GCF Project Manager will provide country-level coordination and project management support for the implementation of the Green Climate Fund (GCF) Project Preparation Facility (PPF) and the preparation of the full GCF project for Syria.<br> The post holder will coordinate the delivery of PPF activities and assessments in close collaboration with Save the Children, the Government of Syria, relevant ministries and authorities, local partners, consultants, technical specialists and other stakeholders. The role will ensure that PPF activities and assessments are well coordinated, delivered according to agreed timelines and budgets, and supported by appropriate stakeholder engagement, consultation and evidence generation. The post holder will organise and facilitate workshops, consultations and technical meetings; coordinate government and partner engagement; support the mobilisation and management of consultants; monitor data collection and technical deliverables; maintain project documentation and tracking systems; and support the preparation of the GCF funding proposal and associated project documentation.<br> The GCF Project Manager will serve as a key coordination focal point between the country-level team, MO team, consultants, government stakeholders and local partners, ensuring that inputs are consolidated and actions are followed up in a timely manner.<br> The role will also support quality assurance, risk management, reporting, learning and knowledge management throughout the PPF process and contribute to ensuring that the proposed GCF project is technically sound, conflict-sensitive, child-centred, aligned with national priorities and responsive to the needs and priorities identified through the project preparation process.<br> SCOPE OF ROLE:</p><br><p>Reports to: Operations Director</p><br><p>Staff reporting to this post: No direct line management responsibility. The post holder will report to PDQD for technical aspects of the proposal development. &nbsp;The post holder will coordinate and provide day-to-day support to consultants, partners and relevant internal teams involved in PPF activities. The role will also work closely with the Climate Resilience Global and Member Technical Advisors. The role will be expected to also maintain close coordination with other countries part of the proposal</p><br><p>KEY AREAS OF ACCOUNTABILITY<br> 1. GCF PPF Project Management and Coordination<br> •&nbsp;&nbsp;&nbsp;&nbsp;Coordinate the activities of the GCF Proposal Preparation Facility (PPF) activities and assessments at country level in accordance with the approved workplan, budget, timelines and agreed responsibilities to put together a strong proposal&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Develop and maintain a detailed PPF implementation tracker covering activities, milestones, responsibilities, deliverables, dependencies and deadlines.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Coordinate inputs from Save the Children teams, consultants, local partners, government stakeholders and other relevant actors.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Monitor progress against the PPF workplan and proactively identify delays, gaps, risks and required follow-up actions.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Organise regular coordination meetings with Syria team and Member office teams and ensure that agreed actions are documented, assigned and followed up.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Maintain an up-to-date overview of all PPF activities, deliverables, consultations, technical studies and project preparation requirements.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Support the Project Lead/management team in identifying and addressing implementation bottlenecks and coordination issues.<br> 2. Stakeholder and Government Engagement<br> •&nbsp;&nbsp;&nbsp;&nbsp;Support and facilitate engagement with relevant government ministries, authorities and GCF-related national stakeholders (Particularly NDA) throughout the PPF process.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Coordinate meetings, consultations, technical discussions and validation processes with government counterparts and other stakeholders.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Support the preparation of agendas, presentations, briefing materials, meeting notes and follow-up actions.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Maintain regular communication with relevant government focal points and ensure timely follow-up on agreed actions and requests.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Support the process of securing relevant government inputs, endorsements, clearances and other documentation required for GCF project preparation.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Support coordination with national and sub-national stakeholders in target locations.<br> 3. Workshops, Consultations and Technical Meetings<br> •&nbsp;&nbsp;&nbsp;&nbsp;Lead the logistical and coordination arrangements for PPF workshops, consultations, validation meetings and technical sessions.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Coordinate participant invitations, agendas, presentations, background materials, logistics and documentation.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Support consultants and technical teams to prepare consultation materials and facilitate data and information collection.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure that workshop and consultation outputs are properly documented and incorporated into relevant project preparation deliverables.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Support participatory processes involving government, partners, communities, children and other relevant stakeholders, as appropriate.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Maintain an organised record of consultation findings, recommendations and agreed actions.<br> 4. Consultant and Technical Support Management<br> •&nbsp;&nbsp;&nbsp;&nbsp;Support the mobilisation and onboarding of consultants and technical experts engaged under the PPF in coordination with the Technical Advisors.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Coordinate communication between consultants, SCI teams, partners and government stakeholders.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Support consultants in accessing relevant data, documents, stakeholders and field-level information.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Monitor consultant workplans, timelines, data collection processes and deliverables against agreed terms of reference.<br> 5. Data Collection, Evidence and Knowledge Management<br> •&nbsp;&nbsp;&nbsp;&nbsp;Coordinate and monitor data and information collection required for the GCF project preparation process.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Work with consultants, partners and technical teams to identify data gaps and facilitate access to relevant national, sectoral and local information.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Maintain a database/tracker of key data sources, assessments, studies, consultation findings and evidence generated through the PPF.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Support documentation of lessons learned, good practices and recommendations emerging from the PPF process.<br> 6. Partnership Coordination<br> •&nbsp;&nbsp;&nbsp;&nbsp;Support effective coordination between Save the Children, consultants, and local partners involved in the GCF PPF.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Coordinate partner inputs to assessments, consultations, workshops, technical studies, and project design.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Monitor partner deliverables and agreed contributions to the PPF workplan.<br> 7. Monitoring, Reporting and Risk Management<br> •&nbsp;&nbsp;&nbsp;&nbsp;Monitor progress against the PPF workplan, milestones, budget and deliverables.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Prepare regular internal progress updates and coordination reports highlighting achievements, pending actions, risks and required decisions.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Maintain a PPF risk and issue tracker and support mitigation and escalation as required.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Support financial and administrative tracking in coordination with Awards, Finance and Operations teams.<br> 8. Logistics and Administrative Coordination<br> •&nbsp;&nbsp;&nbsp;&nbsp;Coordinate logistical and administrative arrangements required for workshops, consultations, field missions, meetings and other PPF activities.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Work closely with Operations, Supply Chain, Finance, MEAL and other relevant teams to ensure timely delivery of activities.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Support procurement and contracting processes related to PPF activities, in accordance with SCI policies and procedures.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Support travel and field mission arrangements for consultants, technical teams and relevant stakeholders where required.<br> BEHAVIOURS (Values in Practice)<br> Accountability<br> •&nbsp;&nbsp;&nbsp;&nbsp;Takes responsibility for coordinating activities, following up on agreed actions and ensuring timely delivery.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Holds partners, consultants and relevant stakeholders accountable for agreed responsibilities while maintaining constructive working relationships.<br> Ambition<br> •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrates a strong focus on achieving PPF milestones and preparing a high-quality GCF project.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Proactively identifies opportunities to improve coordination, efficiency and project quality.<br> Collaboration<br> •&nbsp;&nbsp;&nbsp;&nbsp;Builds effective working relationships across SCI teams, government institutions, partners and consultants.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Facilitates collaboration and information sharing across different technical workstreams.<br> Creativity<br> •&nbsp;&nbsp;&nbsp;&nbsp;Identifies practical solutions to coordination, implementation and logistical challenges.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Adapts approaches to complex and changing humanitarian and operational contexts.<br> Integrity<br> •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrates transparency, professionalism and accountability in managing information, relationships and project processes.</p><br><p>QUALIFICATIONS AND EXPERIENCE:&nbsp;<br> Essential<br> •&nbsp;&nbsp;&nbsp;&nbsp;Bachelor's degree in climate change, environmental sciences, development studies, international development, project management, agriculture or a related field.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Minimum 4 years of relevant professional experience in project/programme coordination, project management, climate change, resilience, development or humanitarian programming.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Experience working with government institutions, international organisations, NGOs and/or development partners.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Strong experience organising workshops, consultations, meetings and stakeholder engagement processes.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Strong project management, planning, coordination and follow-up skills.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Experience monitoring deliverables, workplans, timelines and project milestones.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Strong report writing, documentation and communication skills.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Excellent English language skills, both written and spoken.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Strong interpersonal, facilitation and negotiation skills.<br> Desirable<br> •&nbsp;&nbsp;&nbsp;&nbsp;Previous experience with the Green Climate Fund (GCF) or other international climate finance mechanisms.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Experience supporting a GCF Project Preparation Facility (PPF), GCF concept note or funding proposal development process.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with GCF project preparation requirements, investment criteria and funding proposal processes.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Experience working on climate change adaptation, climate resilience, environmental sustainability or disaster risk reduction programmes.</p><br><p>Additional job responsibilities<br> The duties and responsibilities set out above are not exhaustive and the role holder may be required to carry out additional duties commensurate with their skills and experience.<br> Equal Opportunities&nbsp;<br> The role holder is required to carry out duties in accordance with SCI Equal Opportunities and Diversity policies and procedures.<br> Child Safeguarding:<br> We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.<br> Safeguarding our Staff:<br> The post holder is required to carry out duties in accordance with the SCI anti-harassment policy.<br> Health and Safety<br> The role holder is required to carry out duties in accordance with SCI Health and Safety policies and procedures.</p><br><p><br><i><strong>“Save the Children does not charge any fees or request any form of payment at any stage of the recruitment process”</strong></i></p><br><br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br><br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs&nbsp;We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Purpose of the Consultancy</strong></p><br><p><span>Strengthening midwifery is a priority for UNFPA, given its importance for maternal and newborn health and for universal access to sexual and reproductive health services. UNFPA supports countries in aligning midwifery with the global standards of the International Confederation of Midwives (ICM) and in translating assessment findings into practical change. In Jordan, midwifery involves several interlinked issues, including education and training, professional regulation and standards, workforce and service delivery, and working relationships between health professions. UNFPA is carrying out a national assessment of midwifery, combining in-depth analysis with structured consultation of stakeholders, to identify gaps and blind spots and to produce a roadmap of agreed priority actions. UNFPA therefore requires two national consultants to support stakeholder consultation, information collection and analysis.</span></p><br><p><strong>Scope of Work / Key Tasks</strong></p><br><p><span>The consultants will work as a team and will divide the tasks below in coordination with UNFPA</span></p><br><ul> <li><span>Conduct a situation analysis using the UNFPA data collection tools</span></li> <li><span>Review national documents in relevance to the national standards (if any) and to ICM global standards (professional framework, regulation, essential competencies, pre-service education).&nbsp;</span></li> <li><span>Lead the design and facilitation of three focus group discussions with stakeholders selected in coordination with JNC.&nbsp;</span></li> <li><span>Conduct at least 5 key informant interviews with policymakers and other decision-makers.&nbsp;</span></li> <li><span>Collect and consolidate information from the discussions and interviews, including gaps and blind spots.&nbsp;</span></li> <li><span>Contribute to drafting the national analysis, the assessment plan and the roadmap.&nbsp;</span></li> <li><span>Co-lead the collective validation workshop with the second national consultant.&nbsp;</span></li> <li><span>Support the presentation of findings and the roadmap to the Jordanian Nursing Council (JNC), in support of its annual work.</span></li></ul><p><strong>Duration and Working Schedule</strong></p><br><p><span>9 November-31 December 2026</span></p><br><p><strong>Place of Work</strong></p><br><p><span>Consultant 1 should be based in Amman and work on-site for the focus group discussions, the validation workshop and key meetings with UNFPA and the JNC.&nbsp;</span></p><br><p><span>Consultant 2 works home-based (remote) and attends in person only when needed and agreed in advance with UNFPA.</span></p><br><p><strong>Deliverables and Work Modalities</strong></p><br><p><span>The assignment will be undertaken on a lump-sum basis, with payment made in two instalments upon completion and UNFPA’s acceptance of the deliverables below. All written deliverables will be submitted electronically.</span></p><br> <span><strong>Deliverable</strong></span> <span><strong>Timeline</strong></span> <span><strong>Payment</strong></span> <br> <span>Completion of data collection through focus group discussions (FGDs) and key informant interviews (KIIs), including submission of three focus group reports and a summary of interviews.</span> <span>By 30 November 2026; FGDs scheduled for 17–19 November 2026.</span> <span>50%</span> <br> <span>Completion and submission of the consultant’s contributions to the final assessment and roadmap, incorporating feedback from the validation workshop and JNC Board presentation, and approval by UNFPA.</span> <span>By 31 December 2026.</span> <span>50%</span> <br> <br><p><strong>Monitoring and Reporting</strong></p><br><p><span>Deliverables are submitted electronically to the UNFPA Jordan Country Office. Progress is reviewed through regular check-in meetings.</span></p><br><p><strong>Supervision</strong></p><br><p><span>The consultant works under the supervision of the Health Policy Specialist at UNFPA in Jordan.</span></p><br><p><strong>Expected Travel</strong></p><br><p><span>If in-person attendance is needed, Consultant 2 will travel to Jordan once, to attend the validation workshop, with prior agreement from UNFPA. UNFPA in Jordan will cover all related costs, according to its&nbsp;</span><span><u>Duty Travel Policies</u></span><span>.</span></p><br><p><strong>Required Qualifications and Competencies</strong></p><br><ul> <li><span>An advanced degree in Social and Health Sciences, Nursing, Midwifery, or a related field, with a minimum of 5 years of professional experience in midwifery, strategic planning, education, evaluation, or research; or a Bachelor’s degree with a minimum of 7 years of relevant experience.&nbsp;</span></li> <li><span>Fluent in Arabic and English (required),</span></li> <li><span>Strong leadership skills,</span></li> <li><span>Inspiring facilitation and communication skills.</span></li></ul><p><strong>Inputs / Support Provided by UNFPA</strong></p><br><ul> <li><span>The consultants will be responsible for arranging their own workspace, equipment, supplies, and any other resources required to carry out the assignment. UNFPA will not provide office space or equipment.</span></li></ul><p><span><strong>Other relevant information or special conditions, if any:</strong></span></p><br><p><span>The two consultants will work in close coordination, with each accountable to UNFPA for the deliverables specified in their respective Terms of Reference; neither consultant will supervise the other. They will exchange relevant data, tools and findings, subject to applicable confidentiality requirements, and jointly ensure consistency between the assessment and roadmap. Consultant 1 will lead the FGDs and KIIs and prepare the corresponding reports. Consultant 2 will contribute to the analysis and synthesis of findings, co-facilitate the validation workshop, document and incorporate stakeholder feedback into the assessment and roadmap, and jointly prepare the workshop report with Consultant 1.</span></p><br><br> </div>

<p><h4>Position summary<\/h4>\n<p>Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client\/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.<\/p>\n<p>Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment\/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and\/or cost-savings. Visually verify information. Enter and locate information using computers\/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.<\/p>\n<h4>Preferred qualifications<\/h4>\n<p><strong>Education:<\/strong> Technical, trade, or vocational school degree.<\/p>\n<p><strong>Related work experience:<\/strong> At least 2 years of related work experience.<\/p>\n<p><strong>Supervisory experience:<\/strong> No supervisory experience.<\/p>\n<p><strong>License or certification:<\/strong> None.<\/p>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \"Wonderful Hospitality. Always.\" by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p> <h4>About the role</h4> <p>As a member of the Commercial Team, the Sales Manager is responsible for driving sales activities, developing key accounts, and securing group and individual business opportunities to maximize revenue, profitability, and guest satisfaction. The role focuses on building strong client relationships, identifying new business opportunities, and supporting the hotel's overall sales and marketing objectives.</p> <h4>What you will do</h4> <li>Follow up on all leads and maintain strong relationships with Worldwide Sales Offices (WSOs) and other Four Seasons Hotels.</li> <li>Create and maintain permanent files for all groups with strong room-night potential.</li> <li>Conduct property tours for meeting planners and potential clients.</li> <li>Negotiate with clients to achieve maximum revenue and profitability while meeting client needs.</li> <li>Evaluate, solicit, sell, and confirm business in line with individual goals and the hotel's overall sales and profitability targets.</li> <li>Qualify prospective leads based on their profitability and business potential.</li> <li>Develop proposals and recommend programs that meet client needs, including alternative options where appropriate.</li> <li>Promote and sell all hotel services.</li> <li>Maintain an effective correspondence and follow-up plan.</li> <li>Report monthly performance against established plans and goals.</li> <li>Keep supervisors promptly and fully informed of significant problems or unusual matters to ensure timely corrective action.</li> <li>Coordinate with other Department Heads to ensure a high level of guest and group satisfaction.</li> <li>Follow up on the progress of confirmed business and ensure appropriate coordination.</li> <li>Assist in developing and executing projects for assigned market areas to increase sales activity, volume, and profitability.</li> <li>Maintain assigned files in accordance with the guidelines outlined in account coverage programs.</li> <li>Participate in sales meetings and relevant industry organizations to represent the hotel and the company.</li> <li>Maintain comprehensive knowledge of local competition, including their services, facilities, and market positioning.</li> <li>Provide input on the local segment of the Marketing Plan and budget.</li> <li>Maintain a professional appearance at all times and demonstrate mature, professional business conduct when representing the hotel or company.</li> <li>Perform other tasks and projects as assigned by hotel management.</li> <h4>What you bring</h4> <li>A high school diploma or equivalent qualification, with relevant experience considered.</li> <li>A minimum of three years of experience in a similar sales role, preferably within the hospitality industry.</li> <li>Excellent verbal communication skills in both Arabic and English.</li> <li>Strong attention to detail.</li> <li>Strong interpersonal and relationship-building skills.</li> <li>A proactive approach to identifying sales opportunities and achieving business objectives.</li> <h4>What we offer</h4> <li>Competitive salary and comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</li> <li>Recognition programs and employee wellness initiatives.</li> <h4>Schedule & hours</h4> <p>Full time job.</p> <p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>

<p><h4>About Four Seasons</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location</h4> <p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p> <h4>About the role</h4> <p>As part of the Commercial Team, the Sales Executive is responsible for driving revenue and developing business opportunities by building strong relationships with clients, identifying new accounts, and promoting the full range of hotel services. This role works closely with clients, Four Seasons hotels, and industry partners to maximize sales opportunities while delivering exceptional service and supporting the hotel’s overall commercial objectives.</p> <h4>What you will do</h4> <ul> <li>Make telephone and personal sales calls on accounts within assigned market areas and follow up promptly with appropriate action.</li> <li>Prospect and develop new accounts and business opportunities.</li> <li>Follow up on all leads and maintain strong relationships with Worldwide Sales Offices (WSOs) and other Four Seasons Hotels.</li> <li>Negotiate with clients to achieve maximum revenue and profitability while meeting client needs.</li> <li>Evaluate, solicit, sell, and confirm business to achieve individual goals and overall budgeted sales and profitability.</li> <li>Qualify prospective leads based on their potential profitability.</li> <li>Develop client data and recommend programs and alternative proposals to meet clients’ needs.</li> <li>Report monthly performance against assigned plans and goals.</li> <li>Maintain comprehensive knowledge of the competitive local landscape.</li> <li>Promote and sell all hotel services.</li> <li>Maintain an effective and professional plan of correspondence with clients and business partners.</li> <li>Keep supervisors promptly and fully informed of any problems or matters of significance requiring attention and corrective action.</li> <li>Participate in sales meetings and relevant industry organizations to represent the hotel and Four Seasons professionally.</li> <li>Maintain a professional appearance and conduct personal behavior in a mature and professional manner when representing the hotel or company.</li> <li>Follow all hotel policies, safety protocols, and cleanliness standards.</li> <li>Maintain discretion and professionalism when interacting with guests, clients, and business partners.</li> <li>Work professionally and cooperatively with colleagues and supervisors, contributing to a positive and respectful team atmosphere.</li> <li>Participate in regular team meetings and ongoing training to support service excellence.</li> <li>Adhere to company policies, grooming standards, and performance expectations.</li> <li>Comply with Four Seasons Category One & Two Work Rules and Standards of Conduct (EmPact).</li> </ul> <h4>What you bring</h4> <ul> <li>Bachelor’s degree or diploma in Business Administration.</li> <li>A minimum of 1 year of experience in the same or a similar position.</li> <li>Excellent verbal communication skills in both Arabic and English.</li> <li>Strong attention to detail.</li> <li>Strong interpersonal, negotiation, and relationship-building skills.</li> </ul> <h4>What we offer</h4> <ul> <li>Competitive salary and comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</li> <li>Recognition programs and employee wellness initiatives.</li> </ul> <h4>Schedule & hours</h4> <ul> <li>Full-time job.</li> <li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Location: </span></strong><span>Amman, Jordan&nbsp;&nbsp;</span></p><br><p><strong><span>Type of engagement</span></strong><span>: Consultancy role, 18 days/month&nbsp;</span></p><br><p><strong><span>Expected start date</span></strong><span>: As soon as possible, ideally early October&nbsp;</span></p><br><p><span>The UK-funded Jordan Security Partnership Programme (SPP) is delivered collaboratively with Jordanian security partners and specifically target areas in the intersection between Jordanian security partners’ asks and UK shared security objectives, in close coordination with international partners. The main beneficiaries of SPP support are the Jordanian Armed Forces (JAF), the Public Security Directorate (PSD) and the National Centre for Security and Crisis Management (NCSCM) and the Central Bank’s Anti-Money Laundering Unit (AMLU). The SPP has been in implementation since April 2025. The programme will run until March 2028.&nbsp;&nbsp;</span></p><br><p><span>ASI is seeking a MREL Officer to be part of the Core Team. The Core Team is responsible for managing the programme and ensuring its strategic value, including designing catalytic and demand-led interventions. The MREL Officer works under the supervision of the Deputy Team Leader and MREL Lead and is expected to collaborate effectively with all members of the team. The MREL Officer is overall responsible for data collection, working closely with intervention teams to ensure data collection and reporting protocols and best practices.&nbsp;&nbsp;<br></span></p><br><p><strong><span>Role and responsibilities&nbsp;</span></strong></p><br><p><span>The MREL Officer is responsible for the following deliverables during the remainder of the implementation phase:&nbsp;&nbsp;</span></p><br><p><strong><span><br>High-quality monitoring and evaluation of interventions under implementation</span></strong><span>:&nbsp;</span></p><br><ul><li><p><u><span>Conducting pre-implementation briefings</span></u><span> to intervention teams on what data needs to be collected and with what tools.&nbsp;&nbsp;</span></p><br></li></ul><ul><li><p><u><span>Design and creation of bespoke Quantitative Data Collection Tools</span></u><span> per intervention using Kobo Toolbox, training of teams and oversight of data collection and analysis for all activities such as workshops, training courses and mentoring sessions.&nbsp;&nbsp;</span></p><br></li></ul><ul><li><p><u><span>Qualitative Data collection (Key Informant Interviews)</span></u><span>: Conducting KIIs and / or Focus Group Discussions as necessary and record comprehensive transcripts by hand in Arabic.&nbsp;</span></p><br></li></ul><ul><li><p><u><span>Generation of PowerBI visualisations </span></u><span>and data analysis.&nbsp;</span></p><br></li></ul><ul><li><p><u><span>MREL Forms:</span></u><span> Inputting relevant data into the MREL Forms and Integrated MREL system at output and outcome level, against agreed indicators and Progress Markers.&nbsp;</span></p><br></li></ul><ul><li><p><span>Compilation of data on conflict sensitivity, Human Rights and GESI.&nbsp;</span></p><br></li></ul><p><strong><span>Timely and high-quality quarterly reporting</span></strong><span>:&nbsp;&nbsp;</span></p><br><ul><li><p><span>Lead the compilation of a comprehensive excel document including progress markers, products tracker, training tracker, beneficiary tracker, lessons learnt tracker, and stakeholder engagement matrix.&nbsp;</span></p><br></li></ul><ul><li><p><span>Lead the compilation of output level data analysis into narrative quarterly reports to the client.&nbsp;&nbsp;</span></p><br></li></ul><ul><li><p><span>Contribute to the drafting of quarterly change stories as outcomes are achieved.&nbsp;&nbsp;</span></p><br></li></ul><p><strong><span>Strategic programme learning and adaptive programming</span></strong><span>:&nbsp;</span></p><br><ul><li><p><u><span>Power BI ToC visualisations</span></u><span>: Maintain and update a complex excel database underpinning evidence-based portfolio level ToCs, update visualisations in Power BI.&nbsp;</span></p><br></li></ul><ul><li><p><u><span>Programme learning sessions</span></u><span>: Co-facilitate, together with the MEL Lead, strategic learning sessions highlighting key programme lessons to BEA, to happen once or twice a year at least.&nbsp;&nbsp;</span></p><br></li></ul><ul><li><p><span>Input on strategic reviews: Periodically as requested by the client.&nbsp;<br></span></p><br></li></ul><p><span>The MREL Officer is expected to effectively liaise with the Team Leader, Deputy Team Leader, Programme Director and Programme Manager on progress towards the above, as well as proactively reporting any incidents that occur in performing their duties.&nbsp;&nbsp;</span></p><br><br><p><strong><span>Role requirements&nbsp;</span></strong></p><br><p><span>The MREL Officer must possess the following attributes:&nbsp;<br></span></p><br><p><strong><span>Essential:</span></strong></p><br><ul><li><p><span>5+ years of experience in MREL for international donor programmes, preferably for UK-funded programmes.&nbsp;&nbsp;</span></p><br></li></ul><ul><li><p><span>Advanced skills in Excel, Power BI, and Kobo Toolbox (additional data management tools a bonus).&nbsp;&nbsp;</span></p><br></li></ul><ul><li><p><span>Strong experience in data collection, creation of feedback forms, MREL visualisations and donor-facing narrative reporting.&nbsp;&nbsp;</span></p><br></li></ul><ul><li><p><span>Excellent interpersonal skills, high emotional intelligence, the ability to build trust quickly and engage individuals from all walks of life.&nbsp;&nbsp;</span></p><br></li></ul><ul><li><p><span>Excellent attention to detail.&nbsp;</span></p><br></li></ul><ul><li><p><span>Dedicated and motivated with a consistent work ethic.&nbsp;</span></p><br></li></ul><ul><li><p><span>Excellent skills in English and Arabic, written and verbal.&nbsp;</span></p><br></li></ul><p><strong><span>Desirable:</span></strong></p><br><ul><li><p><span>Experience working with security sector stakeholders on capacity building programmes.&nbsp;&nbsp;</span></p><br></li></ul><ul><li><p><span>Experience in qualitative data collection, e.g. through key informant interviews, focus group discussions, and delivery of qualitative reporting through Change/Success Stories.&nbsp;</span></p><br></li></ul><ul><li><p><span>Knowledge of coding languages related to data visualisations on PowerBI and other MEL tools.&nbsp;&nbsp;</span></p><br></li></ul><p><span>Interested applicants should submit their CV by </span><strong><span>30th of September 2026.</span></strong><span> Qualified Jordanian experts are strongly encouraged to apply.&nbsp;&nbsp;</span></p><br> </div>

<p>Administer and maintain Amideast s major enterprise applications, including Moodle LMS, CRM, HR, and financial applications</p> <p>Manage user access, permissions, roles, and account lifecycle processes across all corporate applications</p> <p>Configure, deploy, and upgrade applications, modules, integrations, and application enhancements</p> <p>Monitor system availability, security, and performance using appropriate tools and reporting mechanisms</p> <p>Conduct root-cause analysis and implement improvements to maximize stability and efficiency</p> <p>Maintain connectivity between servers, SaaS platforms, PaaS tools, databases, and shared services</p> <p>Apply updates, patches, and security configurations across all managed applications</p> <p>Enforce organizational IT policies including access control, data protection, and acceptable use guidelines</p> <p>Work with HQ, regional offices, and business stakeholders to gather requirements, resolve application issues, and support program needs</p> <p>Provide technical guidance and advanced support for escalated helpdesk tickets</p> <p>Deliver topic-specific training to IT staff in field offices</p> <p>Create and maintain documentation for configurations, workflows, data mappings, and processes</p> <p>Coordinate and conduct testing including user acceptance testing for new releases and enhancements</p> <p>Support IT change management processes to ensure controlled deployment of updates</p> <p>Evaluate new software solutions, tools, and system upgrades; prepare recommendations for leadership</p> <p>Identify opportunities to improve efficiency, user experience, and operational workflows</p> <p>The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full time, temporary, or hybrid basis as designated).</p> <ul> <li>Computer (laptop or desktop)</li> <li>Printer/Photocopier/Scanner/Fax</li> <li>Telephone</li> </ul> <p>Up to 5% business travel may be needed to support the information Technology team. This position requires a non-standard work schedule aligned with U.S. Eastern Time. Typical hours involve a later start and extended evening availability to meet business needs. The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation. Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.</p> <p>Amideast is the leading American non-profit organization engaged in international education, training and development activities in the Middle East and North Africa. Position details are included below. If you already have a profile in our system, you will be directed to the Job Application wizard after signing in. If you do not have a profile, you must click "Create Profile" before applying for this job.</p><p><strong>Desired Candidate Profile</strong></p><h4>QUALIFICATIONS AND SKILLS</h4> <ul> <li>Bachelor s degree in Computer Science, Information Systems, Instructional Design, or related field</li> <li>Minimum of 4+ years hands-on experience in enterprise applications administration</li> <li>Experience with LMS platforms Moodle LMS highly preferred</li> <li>Prior experience supporting enterprise applications such as CRM, ERP, or HR systems</li> <li>Experience working in hybrid on-premise/cloud environments</li> <li>Strong proficiency with Linux and Windows Server environments</li> <li>Working knowledge of MS SQL, MySQL, MariaDB, or equivalent relational database systems</li> <li>Scripting ability with PowerShell and Bash</li> <li>Familiarity with web technologies (PHP, HTML5, CSS3, JavaScript, jQuery) used in LMS or web-based platform customization</li> <li>Understanding of core network concepts: DNS, DHCP, TCP/IP, Active Directory, firewalls, SSH, and database services</li> <li>Proven ability to troubleshoot applications, systems, and integration issues</li> <li>Proven hardware and software troubleshooting skills</li> <li>Excellent communication skills and the ability to translate technical issues into clear business terms</li> <li>Strong analytical and problem-solving skills</li> <li>Able to work independently, manage multiple priorities, and meet deadlines</li> <li>Collaborative mindset with the ability to work effectively with remote and cross-cultural teams</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Product Manager – Senior Specialist is responsible for owning the strategy, roadmap, and outcomes for a key product area at Zain Cash.<br> The role focuses on understanding customer needs, market trends, competitive dynamics, and product performance to identify opportunities for growth, differentiation, and continuous improvement.<br> The role leads to the end-to-end product lifecycle, from customer discovery and problem definition through strategy, prioritization, delivery, launch, measurement, and optimization.<br> The Product Manager – Senior Specialist works closely with cross-functional teams and stakeholders to ensure that product initiatives deliver measurable customer and business value while remaining aligned with Zain Cash’s strategy, objectives, and regulatory requirements.<br> product initiatives.<br> Own and continuously evolve the product strategy, roadmap, and outcomes for the assigned product area, ensuring alignment with Zain Cash’s strategy and OKRs.<br> Develop a deep understanding of customer needs, behaviors, pain points, and evolving expectations through research, feedback, analytics, and product data.<br> Monitor the market and competitive landscape to identify emerging trends, customer expectations, threats, and opportunities.<br> Identify opportunities for product differentiation, growth, adoption, engagement, retention, revenue, and operation.<br> Define, monitor, and manage product KIs, using data and experimentation to validate assumptions, measure impact, and continuously improve product performance.<br> Build and prioritize an evidence-based product roadmap, balancing customer value, business impact, strategic priorities, regulatory requirements, risk, dependencies, and effort.<br> Lead the end-to-end product lifecycle, from discovery and problem definition through delivery, launch, measurement, and continuous optimization.<br> Lead complex and high-impact product initiatives involving multiple teams, systems, stakeholders, and dependencies.<br> Develop business cases for significant product investments, considering customer value, business impact, cost, risk, and feasibility.<br> Identify opportunities for innovation, automation, AI, and digital transformation that create meaningful customer or business value.<br> Work closely with relevant teams to ensure compliance with regulatory, legal, risk, and compliance requirements throughout the product lifecycle.<br> Build strong alignment and collaboration across Design, Engineering, Data, Commercial, Marketing, Operations, Customer Care, Compliance, Risk, and other relevant stakeholders.<br> Translate customer and business needs into clear product requirements, priorities, objectives, and measurable outcomes.<br> Manage product-related dependencies, risks, issues, and trade-offs and facilitate effective decision-making across stakeholders.<br> Communicate product strategy, roadmap, priorities, progress, and outcomes effectively to technical, business, and senior stakeholders.<br> Monitor product performance following launch and identify opportunities for optimization and continuous improvement.<br> Leverage AI tools in day-to-day Product Management activities, including research, analysis, documentation, ideation, and productivity.<br> Support and mentor less-experienced Product Managers and contribute to improving Product Management practices and standards across ZainCash.<br> Prepare regular product performance reports, dashboards, and management updates as required.<br> Perform other duties related to the job as assigned by the direct supervisor.<br> Qualifications and Education Requirements Bachelor’s degree in business administration, Technology, Engineering, Finance, Economics, Marketing, Information Systems, or a related field.<br> 5+ years of relevant Product Management experience, with demonstrated ownership of digital products or customer experience.<br> Proven experience leads complex product initiatives involving multiple teams, stakeholders, systems, and dependencies.<br> Demonstrated experience managing the full product lifecycle, from discovery and strategy through execution, launch, measurement, and continuous improvement.<br> Product Management, Agile, or Scrum certifications are an advantage but not mandatory.<br> Preferred Skills Strong product strategy, customer discovery, prioritization, and commercial thinking skills.<br> Strong data and analytical skills, including defining KPIs, analyzing customer behavior and funnels, and using insights to guide product decisions.<br> Hands-on experience with product analytics and data visualization tools such as Mix panel, Amplitude, Tableau, Power BI, or similar.<br> Strong understanding of market research, competitive intelligence, and product differentiation.<br> Strong understanding of digital products, customer journeys, and digital financial services.<br> Experience working in regulated or compliance-sensitive environments is preferred.<br> Excellent communication, stakeholder management, influencing, and presentation skills.<br> Strong problem-solving, strategic thinking, and decision-making capabilities.<br> Ability to operate effectively in environments involving ambiguity, complexity, and a high level of ownership.<br> Comfortable using AI tools to support research, analysis, ideation, documentation, and productivity.<br> Experience in fintech, financial services, payments, banking, or digital wallets is considered an advantage but is not mandatory.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>Technical I, IT Operations<br><p>Job Description</p><br><br>We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br>The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<br>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.<br>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<br>Join us and be part of this journey towards greater opportunities and brighter future<p>The Technical I, IT Operations role provides end user support across Concentrix’s desktop, network, telephony, and application environments. In this hands-on position, you will maintain, analyze, troubleshoot, repair, replace, and upgrade computer systems, hardware, software, and peripherals while serving as an escalation point to help ensure tickets and incidents are resolved within defined SLAs. This role is ideal for a detail-oriented IT professional with strong communication skills, technical troubleshooting capability, and the flexibility to support a 24/7 operations environment.<br>&nbsp;</p><br><br>Responsibilities<ul><li>Provide end user support across desktops, laptops, hard phones, Wi-Fi devices, applications, and related hardware and software environments.</li><li>Apply service management fundamentals, including Problem Management, Incident Management, Root Cause Analysis, and ticket analysis for deskside equipment and support issues.</li><li>Troubleshoot local servers and network devices in partnership with Network and Server teams through remote support channels.</li><li>Use intermediate knowledge of network, server, and voice infrastructure to support effective troubleshooting and issue resolution.</li><li>Perform technical analysis using tools and commands such as Ping, Tracert, AD Group Policy outputs, DNS troubleshooting, net commands, IP configuration, and related diagnostics.</li><li>Maintain hub room and data center structured cabling, supporting a reliable and compliant IT infrastructure environment.</li><li>Troubleshoot, repair, replace, and upgrade hardware components including motherboards, SMPS, RAM, laptop LCD screens, laptop keyboards, Avaya hard phone configurations, and video conferencing equipment.</li><li>Support software troubleshooting, including Windows 10, MS Office 2013 and above, Outlook configuration, Skype for Business, OneDrive, softphones, antivirus, printers, scanners, biometric devices, data encryption, VPN, Wi-Fi configuration, video conferencing, and HDD imaging/ghosting.</li><li>Perform firmware updates for deskside equipment, including Cisco and Avaya phones.</li><li>Evaluate technical scenarios and recommend inputs to support decision-making on process exceptions.</li><li>Coordinate troubleshooting for high-impact and Severity 1/2 issues, including communicating real-time updates to the BRC team.</li><li>Support IT operations, end-to-end IT service delivery, and shift management activities.</li><li>Assist with onboarding new accounts, ramp-ups, ramp-downs, and account movements.</li><li>Manage BCP testing and failover activities by completing and/or coordinating floor checkouts.</li><li>Help ensure site compliance and security by maintaining systems in alignment with COPC, ISO 27001, and contract compliance requirements.</li><li>Resolve IT tickets using an ITIL-based framework while supporting audits and maintaining compliance standards.</li><li>Raise change requests with required supporting artifacts as defined by process.</li><li>Perform BitLocker desktop validation, OU Users Policy validation, and Computer OU Policy validation.</li><li>Install encryption software on desktops and laptops to help ensure compliance.</li><li>Support high IT VOC scores by delivering responsive, high-quality support to operations teams.</li><li>Work rotational shifts, including predominant night shifts, in a 24/7 environment.</li><li>Complete all assigned, mandatory training within the timeframe provided.</li><li>Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</li></ul>Qualifications<ul><li>4.5+ years of experience supporting desktop and laptop hardware and software in a Windows-based PC/LAN environment or equivalent.</li><li>Bachelor’s degree or diploma in Computer Science required.</li><li>MCSE or similar certifications preferred.</li><li>Hands-on experience supporting desktops, laptops, Citrix client, Windows software, and hardware.</li><li>Experience troubleshooting MS Office 2010 and above.</li><li>Proven experience in problem management, incident management, customer/client management, change management, root cause analysis, and ticket analysis.</li><li>Strong team management, team motivation, and development skills.</li><li>Prior experience troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones, and Wi-Fi devices.</li><li>Demonstrable experience in ticket resolution using Remedy and an ITIL-based framework.</li><li>Experience maintaining systems compliance and audits aligned with COPC, ISO 27001, and contract compliance standards.</li><li>Flexibility to work overtime as needed.</li></ul><br><br><p>Location:</p><br><br>JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan<br><p>Language Requirements:</p><br><br>Arabic (Required), English (Required)<br><p>Time Type:</p><br><br>Full time<br> </div>

<p><br></p><p>Scope of the Position The Systems Administrator is responsible for the effective provisioning, installation, configuration, operation, and maintenance of systems hardware, software, and related infrastructure in both Windows and Linux environments. This role ensures that IT systems run efficiently and securely, serving the needs of the organization. The candidate will work with various teams to design and implement solutions that enhance IT service delivery.</p><p>Primary Duties and Responsibilities</p><p>System Administration (Windows &amp; Linux):</p><ul><li>Manage and maintain both Windows Server and Linux environments, ensuring high availability, security, and performance.</li><li>Install, configure, and update server operating systems, applications, and related infrastructure.</li><li>Monitor server health, performance, and security to identify and resolve potential issues.</li><li>Perform system backups, restore operations, and disaster recovery planning.</li><li>Manage user accounts, permissions, and access control on both Windows and Linux systems.</li></ul><p>Security &amp; Compliance:</p><ul><li>Implement and maintain security protocols, patch management, and vulnerability assessments for both environments.</li><li>Ensure systems comply with relevant industry standards and regulations (e.g., SOC2, PCI-DSS , GDPR).</li><li>Administer Active Directory (AD) and domain security policies on Windows systems.</li></ul><p>Networking &amp; Infrastructure:</p><ul><li>Collaborate with network and security teams to optimize system integrations and improve IT infrastructure resilience.</li></ul><p>Automation &amp; Scripting:</p><ul><li>Develop and maintain automation scripts for routine tasks using PowerShell, Bash, Python, or other scripting languages.</li><li>Automate system deployments, monitoring, and updates for both Windows and Linux environments.</li></ul><p>Virtualization &amp; Cloud:</p><ul><li>Manage virtualization platforms such as VMware, Hyper-V, or other hypervisors.</li><li>Support cloud infrastructure (e.g., AWS, Azure) as part of a hybrid environment, managing servers and services deployed in the cloud.</li><li>Migrate workloads between on-premises and cloud platforms when needed.</li></ul><p>Technical Support &amp; Troubleshooting:</p><ul><li>Provide advanced troubleshooting support for system issues, ensuring timely resolution of critical incidents.</li><li>Collaborate with helpdesk and other IT staff to provide technical assistance and training to end-users.</li><li>Document system configurations, procedures, and troubleshooting guides for future reference.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience).</li><li>3-5 years of experience as a Systems Administrator or similar role, with experience managing both Windows and Linux environments.</li><li>Strong knowledge of Windows Server (Active Directory, Group Policy, DNS, DHCP) and Linux distributions (Red Hat, Ubuntu, CentOS).</li><li>Proficiency with scripting and automation using PowerShell, Bash, or Python.</li><li>Experience with virtualization technologies (e.g., VMware, Hyper-V).</li><li>Familiarity with cloud environments (AWS, Azure, or GCP).</li><li>Solid understanding of networking concepts and protocols (e.g., TCP/IP, DNS, VPN).</li><li>Relevant certifications are a plus (e.g., Microsoft Certified: Windows Server, CompTIA Linux+, Red Hat Certified System Administrator, AWS Certified SysOps Administrator).</li><li>Working at a desk on a computer for long periods of time.</li><li>Lifting heavy equipment, such as servers.</li><li>Requires occasional on-call support for critical system incidents and maintenance during off-hours.</li></ul>

<p> <strong>Responsibilities</strong> </p> <ul> <li>Develop, implement, and maintain the operational risk management framework, policies, and procedures in line with the organization s risk appetite and regulatory requirements.</li> <li>Identify, assess, monitor, and report operational risks across business units and processes.</li> <li>Lead Risk and Control Self-Assessments (RCSAs) to evaluate key risks, control effectiveness, and control gaps.</li> <li>Oversee the reporting and investigation of operational risk incidents, losses, and near misses, including root cause analysis.</li> <li>Monitor Key Risk Indicators (KRIs), emerging risks, and risk trends, escalating significant exposures to senior management.</li> <li>Develop and monitor action plans to address control weaknesses, risk exposures, and audit findings.</li> <li>Collaborate with business units, Compliance, Internal Audit, and other stakeholders to strengthen risk management practices.</li> <li>Assess operational risks arising from new products, services, systems, and business processes.</li> <li>Prepare periodic risk reports and dashboards highlighting key exposures, incidents, and remediation progress.</li> <li>Support business continuity, operational resilience, regulatory reviews, and internal and external audits.</li> <li>Promote risk awareness and continuously improve operational risk management processes and controls.</li> </ul> <p> <strong>Qualifications</strong> </p> <ul> <li>Bachelor s degree in Risk Management, Finance, Business Administration, Accounting, or a related field. A postgraduate degree is an advantage.</li> <li>2 5 years of relevant experience in operational risk management, enterprise risk management, internal controls, or compliance, preferably in banking or financial services.</li> <li>Strong knowledge of operational risk frameworks, risk assessment methodologies, internal controls, and mitigation strategies.</li> <li>Experience in conducting RCSAs, developing KRIs, managing risk incidents, and monitoring remediation plans.</li> <li>Familiarity with regulatory requirements and recognized frameworks, such as Basel guidelines and ISO 31000.</li> <li>Strong analytical, problem-solving, reporting, and stakeholder management skills.</li> <li>Excellent communication skills and the ability to challenge stakeholders constructively and recommend practical solutions.</li> <li>Proficiency in Microsoft Office, particularly Excel and PowerPoint; experience with risk management systems is an advantage.</li> <li>Relevant professional certifications, such as CRISC or CRMA, are an advantage.</li> </ul> Required Skills <ul> <li>Core Banking </li> </ul> Job Details <ul> <li> Location Amman - Jordan </li> <li>Industry Accounting &amp; Finance </li> <li> Job Type Full-Time </li> <li> Degree Bachelor </li> <li>Experience 2 </li> <li>Nationality Unspecified </li> </ul> Login to Apply<p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor s degree in Risk Management, Finance, Business Administration, Accounting, or a related field. A postgraduate degree is an advantage.</li> <li>2 5 years of relevant experience in operational risk management, enterprise risk management, internal controls, or compliance, preferably in banking or financial services.</li> <li>Strong knowledge of operational risk frameworks, risk assessment methodologies, internal controls, and mitigation strategies.</li> <li>Experience in conducting RCSAs, developing KRIs, managing risk incidents, and monitoring remediation plans.</li> <li>Familiarity with regulatory requirements and recognized frameworks, such as Basel guidelines and ISO 31000.</li> <li>Strong analytical, problem-solving, reporting, and stakeholder management skills.</li> <li>Excellent communication skills and the ability to challenge stakeholders constructively and recommend practical solutions.</li> <li>Proficiency in Microsoft Office, particularly Excel and PowerPoint; experience with risk management systems is an advantage.</li> <li>Relevant professional certifications, such as CRISC or CRMA, are an advantage.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p>To support the Compliance team in ensuring adherence to regulatory requirements, internal policies, and ethical standards through day-to-day compliance tasks, data gathering, research, and process support. The role also aims to contribute to the improvement and automation of compliance operations while building foundational knowledge in the field.</p><br><br>Job Description <br><ul> <li>Develop a foundational understanding of compliance and ethics topics, including but not limited to anti-bribery, anti-money laundering, sanctions, and data privacy.</li> <li>Perform basic compliance-related tasks with supervision and gradually take ownership of assigned responsibilities.</li> <li>Assist in day-to-day compliance activities such as customer/vendor screening and internal checks.</li> <li>Support the gathering, organizing, and analysis of compliance-related data for reviews and reporting.</li> <li>Conduct basic research on regulatory topics and internal policies to support compliance initiatives.</li> <li>Collaborate with other departments to ensure proper implementation of compliance procedures.</li> <li>Support automation efforts and demonstrate willingness to work with technology tools to improve compliance processes; familiarity or interest in compliance platforms or workflow automation tools is a plus</li> <li>Help maintain and update compliance dashboards, trackers, or digital tools as needed.</li> </ul><br>Job Requirements - Experience and Education <br><ul> <li>Bachelor’s degree in business, Law, Finance, Information Systems, or a related field.</li> <li>0–2 years of experience in compliance, risk management, internal audit, or related fields.</li> <li>Strong interest in regulatory compliance, ethics, and corporate governance.</li> <li>Basic understanding of international compliance standards (e.g., AML, sanctions, anti-bribery) is an advantage.</li> <li>Familiarity or hands-on experience with&nbsp;<strong>technology tools</strong>, data handling, or&nbsp;<strong>digital transformation initiatives</strong>&nbsp;is a plus.</li> <li>Ability to work with Microsoft Office tools (Excel, PowerPoint, Word); knowledge of automation tools or compliance systems is a strong advantage.</li> <li>Strong analytical, organizational, and communication skills.</li> <li>Willingness to learn and grow within the compliance function.</li> </ul><br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br> </div>

<p><b>Key Responsibilities</b></p><p><b>More specifically, the officer :</b></p><p><br></p><p>Supports the identification and tracking of funding opportunities relevant to Tdh programmes in the MENA region.</p><p>Supports the development of project proposals, including compliance with donor requirements, action plans, writing, and registration/submission on donor platforms.</p><p>Ensures that grants and funding information in Engage360 (Tdh's internal system) is regularly updated and accurate and follows up with relevant teams to ensure completeness of information.</p><p>Supports the coordination of internal and external reporting.</p><p>Supports internal coordination and information sharing related to regional grants and fundraising activities.</p><p>Supports donor and partner engagement, including the preparation of fundraising materials (e.g. updates, success stories) and partnership-related documentation.</p><p>Skills</p><p>Interpersonal skills</p><p><br></p><p>Good ability to establish and maintain positive relationships with internal and external stakeholders.</p><p>Well organized, reliable and able to manage priorities and follow up on tasks.</p><p>Ability to work and coordinate with different teams.</p><p>Integrity, professionalism and commitment.</p><p>Specific knowledge</p><p><br></p><p>Good understanding of programme cycle management in development, emergency and protracted crisis contexts.</p><p>Good understanding of fundraising principles, grants, proposal development and donor engagement practices.</p><p>Requirements</p><p>Training/Qualifications</p><p><br></p><p>Master's degree / Equivalent degree from a university / Recognized school in international development, social sciences / development studies or any other related field.</p><p><br></p><p>Experience</p><p><br></p><p>Minimum 2 years of relevant experience in an NGO, international organization or similar environment, preferably in grants, fundraising, proposal development or related functions.</p><p>Experience using CRM, grants management or similar information management systems is an asset.</p><p>Languages</p><p><br></p><p>Fluency in Arabic is required.</p><p>Excellent written and spoken English is required.</p><p>French is an asset.</p><p>Computer know-how</p><p><br></p><p>Proficiency in Microsoft Office applications.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's degree / Equivalent degree from a university / Recognized school in international development, social sciences / development studies or any other related field.</li><li>Minimum 2 years of relevant experience in an NGO, international organization or similar environment, preferably in grants, fundraising, proposal development or related functions.</li><li>Experience using CRM, grants management or similar information management systems is an asset.</li><li>Fluency in Arabic is required.</li><li>Excellent written and spoken English is required.</li><li>French is an asset.</li><li>Proficiency in Microsoft Office applications.</li><li>Good ability to establish and maintain positive relationships with internal and external stakeholders.</li><li>Well organized, reliable and able to manage priorities and follow up on tasks.</li><li>Ability to work and coordinate with different teams.</li><li>Integrity, professionalism and commitment.</li><li>Good understanding of programme cycle management in development, emergency and protracted crisis contexts.</li><li>Good understanding of fundraising principles, grants, proposal development and donor engagement practices.</li></ul>