وظائف مهندس مواد
١٤٢٥ وظائف شاغرة
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The primary role is Selling Zain Cash products and services involve employing persuasive arguments with prospective customers while maintaining positive business relationships for future sales and meeting sales targets.<br> This includes prospecting potential customers, demonstrating market knowledge, and ensuring customer service satisfaction through effective customer profiling.<br> Compliance with daily and weekly sales reporting is essential, as is coordinating sales efforts with Lead s and other departments.<br> Continuous improvement through feedback mechanisms and reaching out to customers via cold calling are also integral to success in this role.<br> Responsibilities Implementing corporate sales action plans and schedules to ensure specific targets and projected numbers of contracts are achieved.<br> Developing and maintaining corporate sales materials, including preparing presentations, proposals, and sales contracts.<br> Maintaining and cultivating relationships with current and potential clients through meetings, calls, and emails.<br> Communicating new product opportunities, special developments, information, or feedback to the relevant departments.<br> Identifying and resolving concerns raised by corporate clients in cooperation with the direct supervisor.<br> Gaining a clear understanding of clients' businesses and requirements and visiting potential clients to prospect for new business.<br> Negotiating, signing, and managing the renewal of contracts with corporate accounts to foster long-term relationships, while leading price negotiations based on guidelines and policies.<br> Following up on payment collection in collaboration with the relevant departments.<br> Conduct market research: Gather information about industry trends, competitor activities, and customer preferences to identify new business opportunities and tailor sales strategies accordingly.<br> Attend networking events: Participate in industry conferences, trade shows, and networking events to expand professional contacts, generate leads, and build relationships with potential clients.<br> Provide product demonstrations: Showcase the features and benefits of products or services to prospective clients through live demonstrations or virtual presentations to highlight their value proposition and address customer needs.<br> Conduct cold calling and lead generation: Proactively reach out to potential clients through cold calling, email campaigns, and other lead generation methods to introduce products or services, qualify leads, and schedule sales appointments.<br> Track sales performance: Monitor and analyze sales metrics, such as sales revenue, conversion rates, and customer acquisition costs, to evaluate performance, identify areas for improvement, and make data-driven decisions to optimize sales effectiveness.<br> Collaborate with cross-functional teams: Work closely with marketing, product development, customer service, and other departments to align sales efforts with overall business objectives, share market insights, and coordinate strategies to maximize sales success.<br> Provide ongoing customer support: Address customer inquiries, resolve issues, and provide post-sales support to ensure customer satisfaction, build trust, and foster long-term relationships that lead to repeat business and referrals.<br> Adapt to changes in the market: Stay abreast of industry trends, regulatory changes, and evolving customer needs to adapt sales approaches, modify strategies, and seize new opportunities in the market landscape.<br> Maintain accurate records: Keep detailed records of sales activities, customer interactions, and account information using CRM (Customer Relationship Management) software or other sales tracking tools to facilitate reporting, analysis, and future follow-ups.<br> Continuously improve skills: Pursue professional development opportunities, such as sales training programs, workshops, and certifications, to enhance selling techniques, refine communication skills, and stay updated on industry best practices.<br> Providing Business Solutions to Customers.<br> · Creating Needs for Customers.<br> 6–8 years of experience in Corporate Sales, B2B Sales, Business Development, or Key Account Management.<br> Experience in Financial Services, FinTech, Telecommunications, or Digital Payments is highly preferred.<br> Proven track record of achieving and exceeding sales targets.<br> Experience in managing corporate accounts and contract negotiation Preferred Skills Excellent communication and negotiation skills.<br> Strong customer relationship management.<br> Business development and sales skills.<br> Presentation and networking skills.<br> Proficiency in CRM and Microsoft Office.<br> Strong analytical and problem-solving skills.<br> Ability to achieve sales targets and work under pressure.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Who we are:</strong></p><br><p><strong>WUDUH </strong><span>is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence.</span></p><br><p><span>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, </span><strong>WUDUH </strong><span>is where you can grow and succeed. </span></p><br><p><strong>Do you want to make a difference in people's lives? </strong></p><br><p><span>We are looking for a </span><strong>Senior Writer and Editor </strong><span>to join our growing team! </span></p><br><p><strong>Job Objectives: </strong></p><br><p><span>The Senior Writer and Editor serves as the primary storyteller of the company, responsible for shaping and articulating the brand voice across all communications. This role leads content ideation and development for creative campaigns, marketing materials, and editorial content. Working closely with creative, strategy, and public relations teams, the Senior Writer and Editor ensures that all messaging is clear, consistent, and aligned with the company’s goals, while delivering compelling narratives that engage target audiences across formats and platforms.</span></p><br><p><strong>Responsibilities and Duties: </strong></p><br><p><strong>1.Content Development & Campaign Writing</strong></p><br><p><span>• Lead content creation from concept to final execution across multiple platforms.</span></p><br><p><span>• Develop creative narratives for campaigns, press materials, internal communications, and branded content.</span></p><br><p><strong>2.Brand Voice & Messaging Consistency</strong></p><br><p><span>• Maintain a consistent tone of voice and message across all company deliverables.</span></p><br><p><span>• Adapt writing style to suit different audiences, formats, and channels while preserving brand integrity.</span></p><br><p><strong>3.Collaboration & Creative Alignment</strong></p><br><p><span>• Partner with creative directors, designers, and PR teams to align storytelling with visual direction and brand strategy.</span></p><br><p><span>• Support strategic alignment by working with marketing and account teams to ensure content supports business objectives.</span></p><br><p><strong>4.Editorial Excellence & Presentation</strong></p><br><p><span>• Edit and proofread content for clarity, grammar, and alignment with tone.</span></p><br><p><span>• Present and pitch creative concepts to internal and external stakeholders with confidence.</span></p><br><p><span>• Continuously evolve and refresh the brand’s storytelling approach based on audience needs and content performance.</span></p><br><p><strong>Qualifications: </strong></p><br><p><span>Bachelor’s degree in Journalism, English, Communications, Marketing, or a related field.</span></p><br><p><strong>Years of Experience: </strong></p><br><p><span>Minimum of 10 years of experience in content creation, brand storytelling, or editorial work within a marketing or PR environment.</span></p><br><p><strong>Behavioral Requirements/Competencies:</strong></p><br><p><span>• Skilled in ideation, concept development, and translating briefs into impactful copy.</span></p><br><p><span>• Strong scriptwriting ability for multimedia formats (e.g., short films, commercials, online content).</span></p><br><p><span>• Excellent presentation and collaboration skills.</span></p><br><p><span>• Analytical and research-minded with the ability to apply insights to enhance content strategy.</span></p><br><p><span>• Constructive in interpreting and challenging creative briefs.</span></p><br><p><strong>Technical Requirements:</strong></p><br><p><span>• Proficiency in editing tools and collaborative writing platforms.</span></p><br><p><span>• Strong command of Arabic and English grammar, syntax, and language style.</span></p><br><p><span>• Ability to write in different tones and formats based on brand, audience, and platform.</span></p><br><p><strong>What we offer:</strong></p><br><ul>
<li><span>Comprehensive health insurance </span></li>
<li><span>Competitive compensation package </span></li>
<li><span>Prime central location </span></li>
<li><span>Discounts on food, beverages, and wellness services </span></li>
<li><span>Continuous learning and development opportunities </span></li>
<li><span>A dynamic, inclusive, and supportive work environment </span></li>
<li><span>A workplace led by Gen Z and Millennials </span></li>
</ul><p><strong>Employment type:</strong></p><br><ul>
<li><span>Full-time </span></li>
<li><span>On-site </span></li>
</ul><p><strong>Working days:</strong></p><br><ul>
<li><span>Monday to Friday</span></li>
<li><span>6th day: Based on need, managed fairly based on priorities and urgency </span></li>
</ul><p><strong>Ready to make your mark?</strong></p><br><p><span>Apply now for a career that merges your talents with innovation. At </span><strong>WUDUH</strong><span>, your journey to a fulfilling career is just a click away! </span></p><br><p><span>Learn more at </span><strong><em>wuduh.zenats.com</em></strong></p><br><p><em>Eligibility is limited to Jordanian nationals and individuals born to Jordanian mothers.</em></p><br><p><strong>Stay connected</strong></p><br><p><em>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at </em><strong><em>WUDUH</em></strong><em>. </em></p><br><p><em>You can find us on: </em></p><br><ul>
<li>
<em>LinkedIn</em>
</li>
<li>
<em>Instagram</em>
</li>
</ul><p><em>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</em></p><br>
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<p>Ensuring total cleanliness and hygiene in the store and its premises. Ensure to utilize the cleaning items properly and to ensure there is no misuse and wastage. Ensure thorough cleaning of floors, stairs, glass planes, ventilation systems, fixtures & fittings, toilets, office furniture, office equipment, display items, car parking shades, water coolers etc. Ensure the toilets are clean, tissue boxes, soap dispensers, air fresheners are sufficient and fixtures, flushers, water taps, drains, exhaust fans etc., are functioning properly and if not pass on the relevant information to my Team Leader. Ensure that items are packed properly at Checkout Counter, especially the fragile items, and load it safely on trolley and reach to the customer s vehicle upon their request. Ensure that adequate number of trolleys are available at the trolley bays; and trolleys are collected from the parking area and stack it in locations. Any security breaches must be notified concerned authority and manager. Be aware of all security related emergency response and follow the policy and procedures. I adhere to IKEA supply chain and security policy, and report to concern manager in case of any identified security breaches.</p><p>Functional / Technical Skills: Understanding the department and the importance of cleanliness and hygiene and take action when needed. Knowledge of the IKEA product range, including service products. Understanding of customer behaviour. Knowledge of working methods according to work focus Good at creating satisfied customers. Enthusiastic and able to work with others in a team. Ability to organize your own work and make efficient use of your time. Ability to work with a high sense of urgency. Desire to learn and want to improve own skills, using this to the benefit of IKEA and for growing personally.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in cleaning services, facility services, or housekeeping</li><li>Basic understanding of cleaning methods, hygiene standards, and safe use of cleaning equipment and materials.</li><li>Ability to work in a retail environment while maintaining cleanliness and safety standards.</li><li>Good communication skills and ability to interact politely with customers and co-workers.</li><li>Ability to work independently and as part of a team while following operational procedures.</li><li>Strong sense of responsibility and attention to detail when performing tasks.</li><li>Physical ability to perform cleaning tasks, move equipment, and work in different store areas.</li><li>Flexibility to work different shifts, weekends, and holidays according to store operational needs</li></ul>
<p>The GIZ Regional Programme <strong>Digital Trade and E-Commerce in the MENA Region </strong>is seeking to hire an “<strong>Economic Cooperation and Private Sector Development Advisor - Focus: E-commerce & Digital Trade</strong>” based in Jordan- for full-time base employment.</p>
<p>The regional programme "Digital Trade and E-Commerce in the MENA Region" is co-funded by the European Union (DG MENA) and the German Federal Ministry for Economic Cooperation and Development (BMZ) and implemented by GIZ and the International Trade Centre (ITC). It aims to develop e-commerce and digital trade in the South Mediterranean region to enhance business opportunities and foster decent job creation, in cooperation with the public and the private sectors. The programme covers eight countries — Algeria, Egypt, Jordan, Lebanon, Libya, Morocco, Palestine, and Tunisia, with national implementation activities in <strong>Egypt, Jordan, Morocco and Tunisia.</strong></p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>Bachelor’s degree in Economics, Business, Law, Information Technology, or a related field is required. A Master's degree in a similar field is preferred.</li>
<li>Sound know-how of international trade policies, agreements and rules governing e-commerce and digital trade. In-depth knowledge of the framework conditions in Jordan shaping the country’s digital trade readiness.</li>
<li>At least 5 years of experience in economic cooperation and private sector development projects.</li>
<li>Implementation experience minimum of 3 years of activities in digital trade and e-commerce: strategies and regulatory approaches for e-commerce; technical tools and solutions enabling e-commerce and digital trade (e-signature, e-payments, e-commerce platforms and others).</li>
<li>Analytical skills and structured working style. Moreover, a solution- and results-oriented work approach.</li>
<li>Willingness to travel occasionally on missions to other countries in the region and to Germany.</li>
<li>Fluency in English as program language is required. </li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<ul>
<li>Independently designing and implementing measures and activities of the regional EU co-funded program “Digital Trade in the MENA Region” in Jordan - in close dialogue with the program’s GIZ country coordinator in Jordan, as well as component leads based in Germany and the region </li>
<li>Advising partners on digital trade and e-commerce topics, ensuring excellent quality of advisory services to all stakeholders of the project. </li>
<li>Coordination of events, policy dialogues, missions in the regional project. </li>
<li>Drafting Terms of Reference for consulting services, coordinating and managing consultants and ensuring their high quality of implementation in line with program outcomes. </li>
<li>Supporting data collection, reporting and the collection and analysis of evidence for better project implementation. </li>
<li>Preparing communication material to highlight the quality of work, impact and expertise of GIZ.</li>
<li>Actively contributing to the development and dissemination of technical products, knowledge exchange formats and the collaboration with other projects and partners </li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>
<p><h4>Company description</h4>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p><strong>Why work for Accor?</strong><br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<h4>Key deliverables and responsibilities</h4>
<h4>Planning & organizing:</h4>
<ul>
<li>Promote efficiency, confidence, courtesy and an extremely high standard of social skills.</li>
<li>Generally promote and ensure good inter-departmental relations.</li>
<li>Display a pleasant manner and positive attitude at all times and promote a good company image to guests and colleagues.</li>
<li>Demonstrate pride in the workplace and personal appearance at all times when representing the hotel, thus identifying a high level of commitment.</li>
<li>Assist the Assistant Manager / Restaurant Manager in any task outlined or detailed by him/her.</li>
<li>Take time to get to know the guests and be committed to service excellence.</li>
<li>Provide service that is sincere, warm and enthusiastic, ensuring the guests' satisfaction.</li>
</ul>
<h4>Operations:</h4>
<ul>
<li>Monitor duty schedules for the respective team.</li>
<li>Work towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.</li>
<li>Ensure that under no circumstances the entrance door is left unattended.</li>
<li>Contribute to meeting and maximizing the monthly revenue budget for the respective outlet.</li>
<li>Work in close cooperation with the kitchen and stewarding as well as the restaurant cashiers to ensure a smooth running operation.</li>
<li>Conduct or attend regular training sessions with the assigned team in line with the departmental SOPs, i.e. guest care, product knowledge, grooming standards, upselling, etc.</li>
<li>Report any equipment failures or problems to the maintenance department.</li>
<li>Pass any maintenance requests to the maintenance department.</li>
<li>Participate in any training or development schemes as recommended by senior management.</li>
<li>Ensure the proper appearance (condition of uniforms) and grooming of assigned staff.</li>
<li>Handle the welcome of arriving guests and their seating through the hostess, taking over if she is not available.</li>
<li>Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being.</li>
<li>Familiarize yourself with all menus, promotions and other relevant issues concerning the outlet (product knowledge).</li>
<li>Contribute to the upkeep of the outlet’s database of regular guests.</li>
<li>Report cleanliness and maintenance issues to the immediate supervisor or the departments concerned.</li>
<li>Resolve guests’ complaints directly or consult with immediate supervisor.</li>
<li>Perform all mise en place work according to whole day service requirements.</li>
<li>Prepare all store requisitions for signature (operating material, food products and beverages) and ensure the accurate delivery of goods.</li>
<li>Attend regular departmental meetings and conduct briefings on behalf of others, contributing to open communication within the assigned team.</li>
<li>Be familiar with the outlet’s menu and promotional activities.</li>
<li>Be familiar with the company’s internal policies and safety procedures.</li>
<li>Carry out other related assignments or tasks entrusted by the Food & Beverage department from time to time.</li>
<li>Have a complete understanding of and adhere to Mövenpick Hotels & Resorts policy relating to fire, hygiene, health and safety.</li>
<li>Be familiar with all related company documentation, especially the relevant Operational Standards Manual for the department.</li>
<li>Carry out any other reasonable duties and responsibilities as assigned.</li>
</ul>
<h4>Administration:</h4>
<ul>
<li>Assist the outlet manager with the following reports:</li>
<li>Overtime and extra hours consumed monthly.</li>
<li>Daily log book.</li>
<li>Time schedule weekly.</li>
<li>Vacation schedules yearly.</li>
<li>Buffet name tags and menu printing.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p><strong>Why work for Accor?</strong><br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<h4>Key deliverables and responsibilities</h4>
<h4>Planning & organizing:</h4>
<ul>
<li>Promote efficiency, confidence, courtesy and an extremely high standard of social skills.</li>
<li>Generally promote and ensure good inter-departmental relations.</li>
<li>Display a pleasant manner and positive attitude at all times and promote a good company image to guests and colleagues.</li>
<li>Demonstrate pride in the workplace and personal appearance at all times when representing the hotel, thus identifying a high level of commitment.</li>
<li>Assist the Assistant Manager / Restaurant Manager in any task outlined or detailed by him/her.</li>
<li>Take time to get to know the guests and be committed to service excellence.</li>
<li>Provide service that is sincere, warm and enthusiastic, ensuring the guests' satisfaction.</li>
</ul>
<h4>Operations:</h4>
<ul>
<li>Monitor duty schedules for the respective team.</li>
<li>Work towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.</li>
<li>Ensure that under no circumstances the entrance door is left unattended.</li>
<li>Contribute to meeting and maximizing the monthly revenue budget for the respective outlet.</li>
<li>Work in close cooperation with the kitchen and stewarding as well as the restaurant cashiers to ensure a smooth running operation.</li>
<li>Conduct or attend regular training sessions with the assigned team in line with the departmental SOPs, i.e. guest care, product knowledge, grooming standards, upselling, etc.</li>
<li>Report any equipment failures or problems to the maintenance department.</li>
<li>Pass any maintenance requests to the maintenance department.</li>
<li>Participate in any training or development schemes as recommended by senior management.</li>
<li>Ensure the proper appearance (condition of uniforms) and grooming of assigned staff.</li>
<li>Handle the welcome of arriving guests and their seating through the hostess, taking over if she is not available.</li>
<li>Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being.</li>
<li>Familiarize yourself with all menus, promotions and other relevant issues concerning the outlet (product knowledge).</li>
<li>Contribute to the upkeep of the outlet’s database of regular guests.</li>
<li>Report cleanliness and maintenance issues to the immediate supervisor or the departments concerned.</li>
<li>Resolve guests’ complaints directly or consult with immediate supervisor.</li>
<li>Perform all mise en place work according to whole day service requirements.</li>
<li>Prepare all store requisitions for signature (operating material, food products and beverages) and ensure the accurate delivery of goods.</li>
<li>Attend regular departmental meetings and conduct briefings on behalf of others, contributing to open communication within the assigned team.</li>
<li>Be familiar with the outlet’s menu and promotional activities.</li>
<li>Be familiar with the company’s internal policies and safety procedures.</li>
<li>Carry out other related assignments or tasks entrusted by the Food & Beverage department from time to time.</li>
<li>Have a complete understanding of and adhere to Mövenpick Hotels & Resorts policy relating to fire, hygiene, health and safety.</li>
<li>Be familiar with all related company documentation, especially the relevant Operational Standards Manual for the department.</li>
<li>Carry out any other reasonable duties and responsibilities as assigned.</li>
</ul>
<h4>Administration:</h4>
<ul>
<li>Assist the outlet manager with the following reports:</li>
<li>Overtime and extra hours consumed monthly.</li>
<li>Daily log book.</li>
<li>Time schedule weekly.</li>
<li>Vacation schedules yearly.</li>
<li>Buffet name tags and menu printing.</li>
</ul></p><p></p>
<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Shelter & Site Management Contract duration: 3 months and half with possibility of extension (Pending funding confirmation). Starting Date : ASAP Location : Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The primary assessment sitting under the SAO will be the Comprehensive Shelter Needs Assessment and associated Joint Analysis Workshop. Additionally, targeted assessments are expected to be developed and implemented throughout the contracted period. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage • Experience in attending and/or facilitating joint analysis workshops (e.g. IPC) would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. </p><p><strong>Desired Candidate Profile</strong></p><p>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</p><p>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</p><p>Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</p><p>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</p><p>Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</p><p>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</p><p>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</p><p>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</p><p>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</p><p>Security environment Ability to operate in a complex and challenging security environment.</p><p>Experience in geographical region Past experience in the region is desirable;</p><p>Language skills Fluency in English required, Arabic is an asset</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate Quarterly Business Review scenarios — performance vs.<br> benchmark, allocation drift against IPS tolerance bands, and material fund document changes; Create rebalancing and tax-loss harvesting test cases involving cost basis, short-term vs.<br> long-term capital gains, and wash-sale rule application; Develop suitability check cases probing risk tolerance, time horizon, prohibited holdings, and concentration limits against a client's Investment Policy Statement; Construct fee-stack analysis cases: portfolio-weighted expense ratios, advisory fees, and all-in cost comparisons against category benchmarks; Document test cases clearly with verified calculations, policy citations, and correct answers.<br> What we look for This opportunity is a good fit for professionals with a background in investment management, financial advisory, or broader financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Economics, Business Administration, Accounting, Mathematics, Statistics, or any related field; 2+ years of finance, investment, accounting, or financial services experience; Current or recent experience in advisory & management or adjacent roles; Practical knowledge of portfolio performance analysis, tax-lot accounting, wash-sale rules, and Investment Policy Statement literacy; a CFA, CFP, CPWA, CIMA, or CIPM credential is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs ) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or diploma in any related field Three to six months of relevant experience preferred Proficient or bilingual in Turkish and English Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required</p><p></p></section>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Reporting to the assistant director, engineering, responsibilities and essential job functions include but are not limited to the following:</p>
<ul>
<li>Consistently offers professional, engaging and friendly service.</li>
<li>Communicate with engineering management and team leader in regards to possible improvements and increased efficiency.</li>
<li>Carry out planned and unplanned maintenance programs for the various systems of accommodation.</li>
<li>Coordinate and inform engineering management and team leader of any disruptions to service of any kind.</li>
<li>Always utilize safe work practices, efficient methods, proper preventative maintenance and repair to equipment.</li>
<li>Cleans and maintains areas of responsibility according to set standards and procedures.</li>
<li>Ensure that all the assets of accommodation (housekeeping and engineering) are in proper state and not being misused.</li>
<li>Maintain equipment in a proper state of cleanliness and repair.</li>
<li>Attend daily briefings with supervisor and take on daily assigned tasks.</li>
<li>Report lost and found articles to the housing manager or assistant accommodation manager immediately.</li>
<li>Handle colleague complaints, reporting them to supervisor immediately.</li>
<li>Record room status in allocated section accurately.</li>
<li>Comply with hotel’s health, safety and hygiene policy.</li>
<li>Adhere to personnel grooming and hygiene standards.</li>
<li>Attend meetings and training sessions as required.</li>
<li>Any additional duties assigned.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>High school graduate, related technical or trades certification.</li>
<li>At least 2 years’ experience as a service technician, preferably in the hospitality or hospital industry.</li>
<li>Proficient in MV/LV repair and maintenance plus basic knowledge of one other building operations skill set.</li>
<li>The ability to use all general repair tools, read shop drawings and specifications, make rough estimates of required materials.</li>
<li>The ability to work independently with good interpersonal skills.</li>
<li>A creative, practical and pro-active approach to problem solving.</li>
<li>An energetic and dynamic personality.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Reporting to the assistant director, engineering, responsibilities and essential job functions include but are not limited to the following:</p>
<ul>
<li>Consistently offers professional, engaging and friendly service.</li>
<li>Communicate with engineering management and team leader in regards to possible improvements and increased efficiency.</li>
<li>Carry out planned and unplanned maintenance programs for the various systems of accommodation.</li>
<li>Coordinate and inform engineering management and team leader of any disruptions to service of any kind.</li>
<li>Always utilize safe work practices, efficient methods, proper preventative maintenance and repair to equipment.</li>
<li>Cleans and maintains areas of responsibility according to set standards and procedures.</li>
<li>Ensure that all the assets of accommodation (housekeeping and engineering) are in proper state and not being misused.</li>
<li>Maintain equipment in a proper state of cleanliness and repair.</li>
<li>Attend daily briefings with supervisor and take on daily assigned tasks.</li>
<li>Report lost and found articles to the housing manager or assistant accommodation manager immediately.</li>
<li>Handle colleague complaints, reporting them to supervisor immediately.</li>
<li>Record room status in allocated section accurately.</li>
<li>Comply with hotel’s health, safety and hygiene policy.</li>
<li>Adhere to personnel grooming and hygiene standards.</li>
<li>Attend meetings and training sessions as required.</li>
<li>Any additional duties assigned.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>High school graduate, related technical or trades certification.</li>
<li>At least 2 years’ experience as a service technician, preferably in the hospitality or hospital industry.</li>
<li>Proficient in MV/LV repair and maintenance plus basic knowledge of one other building operations skill set.</li>
<li>The ability to use all general repair tools, read shop drawings and specifications, make rough estimates of required materials.</li>
<li>The ability to work independently with good interpersonal skills.</li>
<li>A creative, practical and pro-active approach to problem solving.</li>
<li>An energetic and dynamic personality.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>The Purchasing Coordinator is responsible for supporting the procurement process by sourcing goods and services, preparing purchase orders, coordinating with suppliers, monitoring deliveries, and ensuring that all purchasing activities comply with hotel policies and budget requirements.</p>
<p>Reporting to the Materials Manager, responsibilities and essential job functions include but are not limited to the following:</p>
<ul>
<li>Receive and process purchase requests from departments.</li>
<li>Obtain quotations from approved suppliers and compare prices, quality, and delivery terms.</li>
<li>Prepare and issue purchase orders in accordance with hotel policies.</li>
<li>Coordinate with suppliers to ensure timely delivery of goods and services.</li>
<li>Follow up on pending orders and resolve delivery discrepancies.</li>
<li>Maintain accurate purchasing records, contracts, and supplier databases.</li>
<li>Verify invoices against purchase orders and delivery notes before payment processing.</li>
<li>Monitor inventory levels and coordinate replenishment requirements.</li>
<li>Assist in negotiating pricing, terms, and agreements with suppliers.</li>
<li>Ensure compliance with procurement procedures and internal controls.</li>
<li>Support periodic stock counts and inventory audits.</li>
<li>Prepare purchasing reports and analyze spending trends.</li>
<li>Build and maintain positive relationships with suppliers and internal stakeholders.</li>
<li>Follow departmental policies and procedures.</li>
<li>Follow all safety and sanitation policies.</li>
<li>Other duties as assigned.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in Business Administration, Supply Chain Management, Logistics, Hospitality Management, or a related field.</li>
<li>1–3 years of experience in Finance, Purchasing, Accounts Payable, Cost Control, or related functions.</li>
<li>Experience in the hospitality industry is an advantage.</li>
<li>Proficiency in Microsoft Office applications, particularly Excel.</li>
<li>Strong organizational and time-management skills.</li>
<li>Excellent communication and negotiation skills.</li>
<li>Ability to work under pressure and meet deadlines.</li>
<li>Good analytical and problem-solving abilities.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>The Purchasing Coordinator is responsible for supporting the procurement process by sourcing goods and services, preparing purchase orders, coordinating with suppliers, monitoring deliveries, and ensuring that all purchasing activities comply with hotel policies and budget requirements.</p>
<p>Reporting to the Materials Manager, responsibilities and essential job functions include but are not limited to the following:</p>
<ul>
<li>Receive and process purchase requests from departments.</li>
<li>Obtain quotations from approved suppliers and compare prices, quality, and delivery terms.</li>
<li>Prepare and issue purchase orders in accordance with hotel policies.</li>
<li>Coordinate with suppliers to ensure timely delivery of goods and services.</li>
<li>Follow up on pending orders and resolve delivery discrepancies.</li>
<li>Maintain accurate purchasing records, contracts, and supplier databases.</li>
<li>Verify invoices against purchase orders and delivery notes before payment processing.</li>
<li>Monitor inventory levels and coordinate replenishment requirements.</li>
<li>Assist in negotiating pricing, terms, and agreements with suppliers.</li>
<li>Ensure compliance with procurement procedures and internal controls.</li>
<li>Support periodic stock counts and inventory audits.</li>
<li>Prepare purchasing reports and analyze spending trends.</li>
<li>Build and maintain positive relationships with suppliers and internal stakeholders.</li>
<li>Follow departmental policies and procedures.</li>
<li>Follow all safety and sanitation policies.</li>
<li>Other duties as assigned.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in Business Administration, Supply Chain Management, Logistics, Hospitality Management, or a related field.</li>
<li>1–3 years of experience in Finance, Purchasing, Accounts Payable, Cost Control, or related functions.</li>
<li>Experience in the hospitality industry is an advantage.</li>
<li>Proficiency in Microsoft Office applications, particularly Excel.</li>
<li>Strong organizational and time-management skills.</li>
<li>Excellent communication and negotiation skills.</li>
<li>Ability to work under pressure and meet deadlines.</li>
<li>Good analytical and problem-solving abilities.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Assistant Manager, Customs Clearance Company: Nestl Jordan POSITION SUMMARY Administrate delivery of all cargo, process of all custom releases, monitor all receivables and ensure work within required timeframe. Assist Import supervisor to resolve all transactional issues. Manage all cargo custom clearance and ensure full alignment with the intermarket supply team and relevant stakeholders (DSP - Transport team - Physical Logistics team). Managing the relationship with customs authorities & local customs agent. Up to date knowledge about all regulations related to all authorities involved in the clearance. A DAY IN THE LIFE 'Execute all the steps for clearance of Raw/Packaging Materials and Finished Goods 'Monitor the shipments arrival, maintain status report for all shipments and obtain delivery orders from the shipping lines and forwarding companies 'Obtain any permissions required for clearance 'Proactively check and follow status of shipping documents, update the KPI on a weekly basis and present and address documents errors/delays within the right forums 'Monitor and track inland transit of shipments. Ensure on time customs sampling and follow with laboratories to receive the test result at the earliest Ensure on time customs declaration of the shipments, check and validate the goods information in it Coordinate shipements and sampling with JFDA and all relevant local and transit authorities Daily follow up on Lane status and release timelines. 'Track and forecast goods delivery timing and share the weekly deliveries with the stakeholders Coordinate all deliveries to Nestl s Warehouse/DC Coordinate with DSP Team on prioritization of the clearance and testing shipment to ensure supply as needed Coordinate with Warehouse Team on the arrival of shipments and any handling of sampling needed 'Validate all local clearance charge invoices 'Monitor and coordinate with 3rd party clearance companies to work according to Nestl s strategies and requirement. 'Resolve discrepancies, reduce delays and expedite delivery. 'Manage DO extension if delay in pulling the container or deposit empty container back to port 'Ensure correct HS code is used for clearing the product and coordinate with HO in case of doubts</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What will make you successful At least 3 years relevant and successful operational experience in one or more of the following: - Import - Logistic 1- Knowledge on HS code , existing custom duty agreements between receiving country and supplier 2. Network with custom officers and municipality representative in receiving country 3. Core knowledge of the 10 Corporate Business Principles and expert knowledge in our areas of responsibility. (mandatory - do not remove or change) 4. Knowledge of the WHO International Code of Marketing of Breast-milk Substitutes & the FTSE4Good responsible investment index. (mandatory - do not remove or change). 5.Knowledge of SAP transactions related to shipment tracking 6. Knowledge in best practice, principles and regulation of Quality, Safety, Health and Environment</p><p></p></section>
<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Contract duration: 6 months (pending funding confirmation) Starting date: ASAP Location: Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The Senior Assessment Officer will lead a portfolio of shelter and sites-related research activities, which may include targeted shelter assessments, area-based and neighbourhood-level studies, intentions and perceptions research, analytical support to humanitarian coordination mechanisms, and other assessments responding to evolving operational priorities and information needs. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. • External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary. • Where necessary, leading on Joint Analysis Workshops between IMPACT and partner organisations, The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT. REQUIREMENTS • Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.; </p><p><strong>Desired Candidate Profile</strong></p><h3>REQUIREMENTS</h3><ul><li>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</li><li>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</li><li>Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</li><li>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</li><li>Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</li><li>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</li><li>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</li><li>Security environment Ability to operate in a complex and challenging security environment.</li><li>Experience in geographical region Past experience in the region is desirable;</li><li>Language skills Fluency in English required, Arabic is an asset</li></ul>
<p><h4>Description<\/h4>\n<p><strong>About Open<\/strong><br>\nOpen.cx is the unified AI customer support platform automating 70%+ of interactions for enterprises like MoneyGram and Mollie. Backed by Y Combinator, X by Unifonic, and Shorooq Partners, we recently raised $7M+ to scale our operations across MENA and globally. We are moving from a startup phase to a high-growth scale-up, and we need a financial architect to build the foundation for that growth \u2014 and stay with us all the way to the next decade of scale.<\/p>\n\n<h4>Your mandate<\/h4>\n<p>Own the financial engine of a company on a 3\u20135x ARR year, scaling from a handful of enterprise logos to category-contender status.<br>\nBuild the planning, reporting, and operating cadence that lets every team \u2014 GTM, product, ops \u2014 make sharper decisions, faster.<br>\nOwn the next two priced rounds. Build the model the leads will actually pressure-test. Quarterback diligence. Sit at the table for term sheets.<br>\nBe the partner who tells the founders the truth about the numbers \u2014 and the strategist who shapes pricing, packaging, market expansion, and headcount because of them.<br>\nIf you're successful, you'll materially shape Open's growth trajectory and be the finance leader on the cap table at every subsequent round.<\/p>\n\n<h4>What you'll do \u2014 year one<\/h4>\n<p>Today, finance at Open lives in the founders' heads, a few spreadsheets, and our outsourced accounting partner. Your first major mission is to turn that into a structured, compounding system \u2014 a single source of truth on revenue, cash, burn, runway, unit economics, and pipeline that the leadership team trusts and acts on every week \u2014 and that the Series A leads will buy.<\/p>\n\n<p><strong>First 100 days<\/strong><\/p>\n<ul>\n<li>Listen tour: founders, every GTM leader, every customer-facing team. Map how money actually moves today.<\/li>\n<li>Stand up the weekly metrics email and the monthly board pack v1.<\/li>\n<li>Clean up the chart of accounts, compress the close to 5 business days.<\/li>\n<li>Build the v1 forecast model that survives contact with reality. Run it weekly.<\/li>\n<li>Pick the finance stack (NetSuite or QBO + Stripe\/Maxio + Brex\/Ramp\/Pleo + Pigment\/Cube\/Mosaic).<\/li>\n<li>Diagnose the unit economics: AI cost per resolved ticket, gross margin by segment, CAC payback by channel.<\/li>\n<\/ul>\n\n<p><strong>Months 4\u20139<\/strong><\/p>\n<ul>\n<li>Quarterback the Series A. Model, narrative, data room, diligence, term-sheet review.<\/li>\n<li>Stand up multi-entity consolidation cleanly (EU\/US subsidiaries).<\/li>\n<li>Build the pricing and deal-desk function \u2014 enterprise contract reviews, custom terms, ASC 606 compliance.<\/li>\n<li>Establish board cadence and investor reporting that the next round's leads will trust.<\/li>\n<\/ul>\n\n<p><strong>Months 10\u201318<\/strong><\/p>\n<ul>\n<li>Hit the targeted ARR WIG. Be the finance leader at the table for every enterprise close.<\/li>\n<li>Stand up audit-readiness in advance of Series B.<\/li>\n<li>Partner with CEO on geographic expansion math, M&A signals (acquihires, tuck-ins), and pricing 2.0.<\/li>\n<\/ul>\n\n<p><strong>Year 2 and beyond<\/strong><br>\nSeries B prep and close. Team scales to 7\u201312. Audit, tax, treasury, FX program.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>What makes us excited about you<\/h4>\n<p>You're a player-coach, and you're proud of it.<br>\nYou're not above the spreadsheet. You can build the model on a Saturday and present it to a Sequoia partner on Monday. You're hiring your first report, but you're also the one who fixes the broken VLOOKUP at 9pm because the board pack ships tomorrow. You'll grow out of the spreadsheet work \u2014 but not for 12 months, and you're clear-eyed about that.<\/p>\n\n<p>You're a first-principles thinker who loves to build.<br>\nYou see chaos \u2014 disconnected systems, copy-pasted spreadsheets, inconsistent definitions of ARR \u2014 and your brain instantly starts drawing the clean version. You have strong opinions on what \"good\" looks like and you know how to get there one quarter at a time.<\/p>\n\n<p>You're commercial, not just operational.<br>\nYou're as comfortable in a pricing conversation as a close. You can read a usage-based contract and tell the AE what to push back on. You've sat across from a CRO and made them change their mind on a pricing tier with one chart.<\/p>\n\n<p>You're AI-native \u2014 and you can prove it.<br>\nPulling from Salesforce, Stripe, accounting platforms, billing, and spreadsheets doesn't intimidate you. SQL is a plus. But what we really care about: you've already wired AI into your finance workflow \u2014 Claude, MCP servers, Cube, Pigment, Mosaic, custom GPTs, agentic automations. You can show us a workflow you built last quarter that compressed a finance task by 5\u201310x. You read MCP server release notes for fun. When a new tool drops, you've tried it before your CEO sends you the link.<br>\nWe are an AI company. Our finance leader uses AI like our engineers do \u2014 as the default, not the exception. If \"I'm excited to learn about AI\" is your answer to this, you're not the right person for this seat.<\/p>\n\n<p>You care about outcomes, not output.<br>\nYou want to move charts and real numbers \u2014 runway extended, gross margin lifted, fundraise closed at a better valuation. You're comfortable designing the metric and proving impact.<\/p>\n\n<p>You can sit at any table.<br>\nYou can sit with our CEO, an enterprise CFO at a $5B payments company, a Sequoia partner, a Jordan-based engineer, and an SDR \u2014 and translate seamlessly between them.<\/p>\n\n<p>You're creative and unafraid to be wrong.<br>\nYou generate ideas constantly, test them quickly, and iterate without ego. You'll change your mind in public when the numbers say so.<\/p>\n\n<h4>Bonus<\/h4>\n<ul>\n<li>Experience at a YC-backed SaaS company, ideally infra\/AI\/CX.<\/li>\n<li>Multi-entity, multi-currency operating experience (especially MENA + EU + US).<\/li>\n<li>Lived through one IPO, acquisition, or unicorn round as part of the finance team.<\/li>\n<li>Network into top-tier Series A\/B investors who would back our next round.<\/li>\n<li>Understand usage-based or hybrid pricing models in B2B SaaS.<\/li>\n<li>You've used an MCP server, custom GPT, or Claude-driven workflow inside a finance org. We will ask to see it.<\/li>\n<li>You contribute publicly on AI-in-finance \u2014 posts, talks, GitHub, Substack \u2014 even casually.<\/li>\n<\/ul><\/p><p><\/p>
<p><h4>Description<\/h4>\n<p><strong>About Open<\/strong><br>\nOpen.cx is the unified AI customer support platform automating 70%+ of interactions for enterprises like MoneyGram and Mollie. Backed by Y Combinator, X by Unifonic, and Shorooq Partners, we recently raised $7M+ to scale our operations across MENA and globally. We are moving from a startup phase to a high-growth scale-up, and we need a financial architect to build the foundation for that growth \u2014 and stay with us all the way to the next decade of scale.<\/p>\n\n<h4>Your mandate<\/h4>\n<p>Own the financial engine of a company on a 3\u20135x ARR year, scaling from a handful of enterprise logos to category-contender status.<br>\nBuild the planning, reporting, and operating cadence that lets every team \u2014 GTM, product, ops \u2014 make sharper decisions, faster.<br>\nOwn the next two priced rounds. Build the model the leads will actually pressure-test. Quarterback diligence. Sit at the table for term sheets.<br>\nBe the partner who tells the founders the truth about the numbers \u2014 and the strategist who shapes pricing, packaging, market expansion, and headcount because of them.<br>\nIf you're successful, you'll materially shape Open's growth trajectory and be the finance leader on the cap table at every subsequent round.<\/p>\n\n<h4>What you'll do \u2014 year one<\/h4>\n<p>Today, finance at Open lives in the founders' heads, a few spreadsheets, and our outsourced accounting partner. Your first major mission is to turn that into a structured, compounding system \u2014 a single source of truth on revenue, cash, burn, runway, unit economics, and pipeline that the leadership team trusts and acts on every week \u2014 and that the Series A leads will buy.<\/p>\n\n<p><strong>First 100 days<\/strong><\/p>\n<ul>\n<li>Listen tour: founders, every GTM leader, every customer-facing team. Map how money actually moves today.<\/li>\n<li>Stand up the weekly metrics email and the monthly board pack v1.<\/li>\n<li>Clean up the chart of accounts, compress the close to 5 business days.<\/li>\n<li>Build the v1 forecast model that survives contact with reality. Run it weekly.<\/li>\n<li>Pick the finance stack (NetSuite or QBO + Stripe\/Maxio + Brex\/Ramp\/Pleo + Pigment\/Cube\/Mosaic).<\/li>\n<li>Diagnose the unit economics: AI cost per resolved ticket, gross margin by segment, CAC payback by channel.<\/li>\n<\/ul>\n\n<p><strong>Months 4\u20139<\/strong><\/p>\n<ul>\n<li>Quarterback the Series A. Model, narrative, data room, diligence, term-sheet review.<\/li>\n<li>Stand up multi-entity consolidation cleanly (EU\/US subsidiaries).<\/li>\n<li>Build the pricing and deal-desk function \u2014 enterprise contract reviews, custom terms, ASC 606 compliance.<\/li>\n<li>Establish board cadence and investor reporting that the next round's leads will trust.<\/li>\n<\/ul>\n\n<p><strong>Months 10\u201318<\/strong><\/p>\n<ul>\n<li>Hit the targeted ARR WIG. Be the finance leader at the table for every enterprise close.<\/li>\n<li>Stand up audit-readiness in advance of Series B.<\/li>\n<li>Partner with CEO on geographic expansion math, M&A signals (acquihires, tuck-ins), and pricing 2.0.<\/li>\n<\/ul>\n\n<p><strong>Year 2 and beyond<\/strong><br>\nSeries B prep and close. Team scales to 7\u201312. Audit, tax, treasury, FX program.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>What makes us excited about you<\/h4>\n<p>You're a player-coach, and you're proud of it.<br>\nYou're not above the spreadsheet. You can build the model on a Saturday and present it to a Sequoia partner on Monday. You're hiring your first report, but you're also the one who fixes the broken VLOOKUP at 9pm because the board pack ships tomorrow. You'll grow out of the spreadsheet work \u2014 but not for 12 months, and you're clear-eyed about that.<\/p>\n\n<p>You're a first-principles thinker who loves to build.<br>\nYou see chaos \u2014 disconnected systems, copy-pasted spreadsheets, inconsistent definitions of ARR \u2014 and your brain instantly starts drawing the clean version. You have strong opinions on what \"good\" looks like and you know how to get there one quarter at a time.<\/p>\n\n<p>You're commercial, not just operational.<br>\nYou're as comfortable in a pricing conversation as a close. You can read a usage-based contract and tell the AE what to push back on. You've sat across from a CRO and made them change their mind on a pricing tier with one chart.<\/p>\n\n<p>You're AI-native \u2014 and you can prove it.<br>\nPulling from Salesforce, Stripe, accounting platforms, billing, and spreadsheets doesn't intimidate you. SQL is a plus. But what we really care about: you've already wired AI into your finance workflow \u2014 Claude, MCP servers, Cube, Pigment, Mosaic, custom GPTs, agentic automations. You can show us a workflow you built last quarter that compressed a finance task by 5\u201310x. You read MCP server release notes for fun. When a new tool drops, you've tried it before your CEO sends you the link.<br>\nWe are an AI company. Our finance leader uses AI like our engineers do \u2014 as the default, not the exception. If \"I'm excited to learn about AI\" is your answer to this, you're not the right person for this seat.<\/p>\n\n<p>You care about outcomes, not output.<br>\nYou want to move charts and real numbers \u2014 runway extended, gross margin lifted, fundraise closed at a better valuation. You're comfortable designing the metric and proving impact.<\/p>\n\n<p>You can sit at any table.<br>\nYou can sit with our CEO, an enterprise CFO at a $5B payments company, a Sequoia partner, a Jordan-based engineer, and an SDR \u2014 and translate seamlessly between them.<\/p>\n\n<p>You're creative and unafraid to be wrong.<br>\nYou generate ideas constantly, test them quickly, and iterate without ego. You'll change your mind in public when the numbers say so.<\/p>\n\n<h4>Bonus<\/h4>\n<ul>\n<li>Experience at a YC-backed SaaS company, ideally infra\/AI\/CX.<\/li>\n<li>Multi-entity, multi-currency operating experience (especially MENA + EU + US).<\/li>\n<li>Lived through one IPO, acquisition, or unicorn round as part of the finance team.<\/li>\n<li>Network into top-tier Series A\/B investors who would back our next round.<\/li>\n<li>Understand usage-based or hybrid pricing models in B2B SaaS.<\/li>\n<li>You've used an MCP server, custom GPT, or Claude-driven workflow inside a finance org. We will ask to see it.<\/li>\n<li>You contribute publicly on AI-in-finance \u2014 posts, talks, GitHub, Substack \u2014 even casually.<\/li>\n<\/ul><\/p><p><\/p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>The ADPE-Service Desk Administrator is the front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in person, by phone, using Remedy or via email. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. The ADPE-Service Desk Administrator installs troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office Suites; troubleshoots and resolves network connectivity issues at the desktop level; and joins personal computers (PCs) to local domains as required. The Administrator configures local PC connections to network printers; troubleshoots Microsoft Exchange Server connectivity issues; and installs and troubleshoots other software and peripheral devices as required by the customer. Additionally, this position may also monitor Tier 1/2 server operations and performance using appropriate software applications and tools. The Administrators shall be the Point of Contact for all local enterprise systems issues (regardless of classification), create and/or manage trouble tickets, and monitor status and report outages to Network Operations Center (NOC). Excellent customer service skills are mandatory.</p><p>Program: OMDAC-SWACA</p><p>This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!</p><p>You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Responsibilities</p><ul><li>Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.</li><li>Provides telephone customer support for incoming and follow-up calls used for initial troubleshooting.</li><li>Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office Suites.</li><li>Troubleshoots all other site authorized software with IMOs and users.</li><li>Creates logon and email accounts using Microsoft Exchange Server and User Manager.</li><li>Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS administration.</li><li>Works within a small continuous improvement focused team.</li><li>Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</li><li>Operates and maintains all aspects of server administration to include but is not limited to Microsoft 200X Active Directory, WINS, DNS, DHCP, print queues etc.</li><li>Installs, configures, and maintains DOD-approved communications software on government computers and configures the network to allow proper user access.</li><li>Installs and configures network printers.</li><li>Joins client computers to Microsoft Active Directory domains.</li><li>Configures Microsoft Outlook and manages personal folders in all versions of Outlook.</li><li>Installs, configures, and maintains security software on military computer systems.</li><li>Repairs and maintains desktop and laptop hardware.</li><li>Daily administration of Exchange 200X servers and Outlook Web Access.</li><li>Proficiency in Microsoft SMS, MOM, SCCM and WSUS.</li><li>Performs VERITAS Backup Exec to conduct file server Backup / Restores.</li><li>Maintain Systems Availability and perform regular maintenance on equipment.</li><li>Proficient at hardware maintenance and troubleshooting of various vender Server platforms including Dell, HP, LTO tape library, fiber switch, and SANs.</li><li>Maintaining antivirus / security requirements by the US Army standards and regulations.</li><li>Provides user and Microsoft Exchange account maintenance as required.</li><li>Performs other duties and assignments as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Requires an active Secret Clearance</li><li>One year of related experience may be substituted for one year of education if degree is required.</li><li>High School diploma or GED required.</li><li>Bachelor s Degree in information technology (IT) or a related field preferred.</li><li>This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.</li><li>The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNA: Certified Network Associate - Security Cisco: CCNP: Certified Network Professional - Security CompTIA: A+ ce CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024) CompTIA: CySA+ ce: Cybersecurity Analyst CompTIA: Network+ ce CompTIA: Security+ ce CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISACA: CISA: Certified Information Systems Auditor ISC2: CISSP (or Associate): Certified Information Systems Security Professional ISC2: SSCP: Systems Security Certified Practitioner COMPUTING ENVIRONMENT (CE): CompTIA: Server+ Microsoft: 365 Certified: Endpoint Administrator Associate Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: 365 Certified: Messaging Administrator Associate Microsoft: 365 Certified: Modern Desktop Administrator Associate Microsoft: 365 Certified: Modern Desktop Administrator Associate Microsoft: 365 Certified: Security Administrator Associate Microsoft: Certified: Azure Administrator Associate Microsoft: Certified: Azure Database Administrator Associate Microsoft: Certified: Azure Security Engineer Associate Microsoft: Certified: Azure Solutions Architect Expert Microsoft: Certified: Identity and Access Administrator Associate Microsoft: Certified: Information Protection Administrator Associate Microsoft: Certified: Security Operations Analyst Associate Microsoft: MCSA: SQL 2016 Database Admin Microsoft: MCSA: SQL 2016 Database BI Development Microsoft: MCSA: SQL 2016 Database Dev Microsoft: MCSA: Windows 10 Microsoft: MCSA: Windows Server 2012 Microsoft: MCSA: Windows Server 2016 Microsoft: MCSE: Cloud Platform and Infrastructure Microsoft: MCSE: Core Infrastructure Microsoft: MCSE: Database Management and Analytics Microsoft: MCSE: Enterprise Devices and Apps Microsoft: MCSE: Private Cloud 2012 Microsoft: MCSE: Productivity Solutions Expert Microsoft: MCSE: Server Infrastructure 2012 Microsoft: MCT: Certified IT Professional Microsoft: MCT: Certified Systems Administrator Microsoft: MD-100: Windows Client Microsoft: MTA: Microsoft Technology Associate Microsoft: MTA: Windows Server Administration Fundamentals</li><li>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree.</li><li>Required to be an expert in all functions relating to a Windows Server operating system environment.</li><li>Must be able to apply extensive knowledge of a variety of the IA field s concepts, practices, and procedures to ensure the secure integration and operation of all enclaves (NIPR, SIPR, etc.) systems.</li><li>Must be able to rely on extensive experience and judgment to plan and accomplish goals for the enclave environment.</li><li>Experience with a customer service-oriented company.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Purpose<p><span>Lead the retail store’s daily operations, ensuring a seamless customer experience while driving commercial success. You will be responsible for optimizing sales performance, maintaining service excellence, and fostering a high-performance team culture. Acting as the primary decision-maker on-site, you will uphold Emirates' premium retail standards by delivering a personalized and engaging customer journey while ensuring operational efficiency and compliance with company policies.</span></p><br><br><br><br><p><span><span>• Manage daily store operations, ensuring efficiency, service excellence, and adherence to Emirates’ retail and service standards. <br> <br> • Implement the station’s sales strategy within the retail store, utilizing sales tools and insights to maximize direct sales opportunities. <br> <br> • Drive revenue by fostering consultative selling, upselling, and cross-selling of Emirates products and services. <br> <br> • Lead, mentor, and develop the retail team, ensuring motivation, engagement, and continuous performance improvement. <br> <br> • Champion a high-quality, personalized customer experience, maintaining the highest service standards. <br> <br> • Ensure strict adherence to image and uniform standards, reinforcing professionalism and brand representation at all times. <br> <br> • Oversee store presentation, ensuring all service points, displays, and materials reflect Emirates’ brand identity. <br> <br> • Act as the final escalation point for customer concerns, resolving issues efficiently while upholding service integrity. <br> <br> • Monitor and analyse store performance, customer insights, and operational trends to enhance sales and service strategies. <br> <br> • Ensure strict compliance with company policies, <span>financial controls, and regulatory requirements, including the management of accountable documents.</span></span></span></p><br><br><ul><li><span>Graduate in business, hospitality, or a related field (preferred).</span></li></ul>Qualification<ul><li><span>Experience: 2+ years in luxury retail, hospitality, or store leadership.</span></li><li><span>Proven ability to inspire, develop, and lead diverse teams.</span></li><li><span>Strong understanding of digital retail tools, CRM systems, and analytics.</span></li><li><span>Airline sales and contact centre experience. </span></li></ul><p>Must have the right to live and work in Jordan</p><br><br>Salary & benefits<p>Competitive Salary </p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Terms of Reference (TOR) Regional Global Platforms (GP) Consultant / Youth Specialist Project Title Regional GP Journey Practical Implementation Support Location Hybrid / Remote with regional travel as required (MENA Region) Duration Approximately 6 months (July-December 2026) Reporting To Humanitarian and Resilience Programs Team, ActionAid Arab Region (AAAR) Background ActionAid Arab Region (AAAR), through its network of Global Platforms (GPs) youth-led civic spaces operating across Jordan, Lebanon, Syria, Palestine, and Tunisia and advancing feminist leadership, democratic participation, climate justice, economic empowerment, and the protection of civic space is launching the first cycle of the Regional GP Journey in 2026, an initiative designed to strengthen a coordinated regional ecosystem of youth-led civic spaces across the Arab region through democratic participation, feminist leadership, co-design, regional solidarity, and adaptive learning. GPs are not standalone country projects. They form an interconnected regional ecosystem grounded in the ActionAid Human Rights-Based Approach (HRBA), feminist principles, and a commitment to youth leadership that is substantive not symbolic. The Regional GP Journey will bring together existing and emerging Global Platforms from Lebanon, Jordan, Syria, Tunisia, Morocco, and Palestine through a phased process that includes: • GP elections and representative selection • Establishment of new GPs • Regional co-design workshops • Joint regional youth-led initiatives • Mentoring and learning exchanges • Closing reflection and forward-planning workshops To support this process, AAAR seeks to recruit an experienced Arabic-speaking Regional GP Consultant / Youth Specialist to facilitate the design, implementation, accompaniment, and documentation of the full GP regional journey. Purpose of the Consultancy AAAR is seeking an experienced, Arabic-speaking Youth Specialist/Consultant to design, facilitate, and accompany the first cycle of the Regional GP Journey from May to September 2026. This is a co-design and facilitation role not a training or delivery role. The consultant will work alongside AAAR's program team and elected GP representatives to bring the Regional GP Journey to life. They will translate strategic intent into facilitated experiences that are grounded, participatory, politically aware, and genuinely owned by young people. The consultant is expected to bring a feminist lens, a deep understanding of the MENA civic and political landscape, and the ability to hold space for complexity, diversity, and emergent process across five country contexts. Scope of Work The consultant will be responsible for the following key tasks: 1. Co-Design of the Regional GP Journey • Support AAAR in translating the GP regional vision into a practical implementation framework • Facilitate planning and co-design sessions with AAAR teams and youth representatives • Develop detailed methodologies, agendas, and facilitation plans for all phases of the journey • Conduct pre-consultation sessions with selected youth representatives to gather expectations and priorities 2. Support to GP Elections and New GP Development • Provide technical input into participatory election frameworks and youth engagement approaches • Advise on inclusive and feminist participation methodologies • Support the establishment and onboarding of new GPs, particularly in Jordan and Tunisia • Ensure safeguarding and Do No Harm considerations are integrated throughout 3. Facilitation of Regional Workshops • Design and facilitate the regional launch workshop for elected representatives • Facilitate participatory discussions, thematic dialogues, initiative co-design processes, and collective reflection sessions • Support youth-led facilitation and co-ownership of workshop processes • Facilitate the final regional closing workshop and forward-planning sessions 4. Mentoring and Accompaniment • Provide ongoing mentorship and accompaniment to elected youth representatives and GP partners • Establish and coordinate mentoring structures and regular check-ins • Support adaptive management processes and troubleshooting during implementation • Provide technical guidance on youth-led advocacy, civic engagement, and regional collaboration 5. Facilitation of Learning & Coordination Processes • Facilitate online regional learning and coordination meetings • Document lessons learned, emerging challenges, and good practices • Support collective decision-making and peer learning processes 6. Documentation and Reporting • Produce workshop reports, facilitation summaries, and learning documentation • Contribute to outcome harvesting and documentation processes • Develop concise recommendations and reflections to inform future GP cycles • Ensure all youth-facing materials are accessible and available in Arabic Expected Deliverables The consultant is expected to deliver the following: Deliverable 1: Inception and GP Journey Design Includes: • Inception meeting and workplan • GP Journey design and facilitation framework • Mentoring and accompaniment plan Deliverable 2: Launch and Stakeholder Engagement Includes: • Pre-consultations with elected representatives • Launch workshop design and materials • Facilitation of the regional launch workshop Deliverable 3: Facilitation and Progress Support Includes: • Learning and coordination meetings • Monthly progress updates Deliverable 4: Closure and Final Reporting Includes: • Closing workshop package • Final report with achievements, lessons learned, and recommendations for future GP cycles and regional collaboration. Duration and Level of Effort The consultancy is expected to span approximately 6 months during the 2026 implementation cycle, with an estimated level of effort to be agreed upon based on the final workplan and implementation timeline. The consultant is expected to be available for: • Regular online coordination meetings • Workshop facilitation • Mentoring and accompaniment sessions • Regional travel where required Required Qualifications and Experience The consultant should demonstrate: Essential • Native fluency in Arabic and strong English communication skills • At least 7 years of experience working on youth engagement, civic participation, social movements, or regional </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Essential</strong></p><ul><li>Native fluency in Arabic and strong English communication skills</li><li>At least 7 years of experience working on youth engagement, civic participation, social movements, or regional programming in the MENA region</li><li>Strong facilitation and participatory co-design experience</li><li>Experience working with youth-led and feminist movements</li><li>Strong understanding of Human Rights-Based Approaches (HRBA), safeguarding, and Do No Harm principles</li><li>Experience facilitating regional and cross-cultural processes</li><li>Strong political and contextual understanding of the Arab region</li><li>Ability to work adaptively in complex and changing environments</li></ul><p><strong>Desirable</strong></p><ul><li>Previous experience working with ActionAid or Global Platforms</li><li>Experience supporting regional youth networks or coalitions</li><li>Experience in mentorship and leadership development processes</li><li>Knowledge of outcome harvesting and participatory MEL approaches</li></ul><p></p></section>